ALF-12X-HDBASET - Security Camera Alfatron - Free user manual and instructions

USER MANUAL ALF-12X-HDBASET Alfatron

Black ALFATRON camera with visible lens and control base (no text or symbols on body)

Attention

CE FC EAC CAN ICES-3 (B)/NMB-3(B)

NOTE: This equipment has been tested and was found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment can generate and radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference through one or more of the following measures:

---Reorient or relocate the receiving antenna.
---Increase the distance between the equipment and receiver.
---Connect the equipment into an outlet on a circuit different from which the receiver is connected.
---Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications not expressly approved by the party responsible for compliance, could void the user's authority to operate the equipment.

Radiation Exposure

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

Do not dispose of this product with the normal household waste at the end of its life cycle. Return it to a collection point for the recycling of electrical and electronic devices. This is indicated by the symbol on the product, user manual or packaging

The materials are reusable according to their markings. By reusing, recycling or other forms of utilization of old devices you make an important contribution to the protection of our environment.

Please contact your local authorities for details about collection points.

Electric Safety

Installation and operation must comply in accordance with electric safety standards

Caution during transport

Avoid stress, vibration and soakage in transportation, storage and installation.

The polarity of the power supply

The power supply of the product is ±12V and the maximum electrical current is 2A.

Below is the drawing, indicating the polarity of the power supply.

Technical line drawing of a mechanical component with no visible text or symbols

Careful considerations during installation

Never move the camera by grabbing the camera head directly. Do not rotate the camera head by hand, as mechanical issues may occur.

This device must be installed on a level desk or platform, and cannot be installed askew.

Do not use any corrosive liquid when cleaning the device as the cover is made up of organic material.

Ensure that there are no obstacles within rotation range.

Never power unit up before installation is completed.

Do not disassemble at your own discretion.

We are not responsible for any unauthorized modification or dismantling.

Attention

An Electromagnetic field under a certain rate may affect the camera image!

Context

1. Quick Installation....5

1.1 Camera Interface Explanation 6
1.2 Power on initial configuration 6
1.3 Video Output 6

2. Product overview....6

2.1 Product Introduction ...... 6

2.1.1 Dimension 6
2.1.2 Accessory 6

2.2 Main Features....7

2.2.1 Camera Performance....7
2.2.2 Network performance ...... 7

2.3 Technical Specification 8
2.4 Connections 9

3. Application Instruction 10

3.1 Video Output 10
3.1.1 Power-On Initial Configuration 10
3.2 Remote Controller 10

3.2.1 Button Instruction.... 10

3.2.2 Applications ...... 11

3.3 MENU SETTING 12

3.3.1 Main Menu 12
3.3.2 System Setting 13
3.3.3 Camera Setting.... 14
3.3.4 P/T/Z 16
3.3.5 Video Format 17
3.3.6 Version 17
3.3.7 Restore Default 18

4. Network Connection.... 18

4.1 Connecting Mode.... 18

4.2 IE Log In 21

4.2.1 a) Web client.... 21
4.2.1 b) Download/Install Plugin.... 21
4.2.2 Preview 21
4.2.3 Configuration 22
4.2.4 Video configuration 22
4.2.5 Network configuration.... 24
4.2.6 System configuration.... 25
4.2.7 Logout 26
4.2.9 Wireless network 26

5. Serial Communication Control.... 27

5.1 VISCA protocol list....27

5.1.1 Camera return command.... 27

5.1.2 Camera control command 27
5.1.3, Inquiry command.... 30

5.2, Pelco-D protocol command list 32
5.3 Pelco-P protocol command list 32

1. Camera Maintenance and Troubleshooting 33

6.1 Camera Maintenance .... 33
6.2 Troubleshooting.... 33
7. Warranty....35

1. Quick Installation

1.1 Camera Interface Explanation

Figure 1.1 Interface of HD BaseT Series

1. Camera Lens	6. RS232 (In)
2. Camera Base	7. Audio in
3. Remote Controller Receiver Light	8. HDBaseT Port
4. DIP Switch	9. LAN Port
5. Tripod Screw Hole	10. Power Supply

1.2 Power on initial configuration

1) Power on: Connect DC12V power supply adapter with the power supply socket.
2) Initial configuration: Power the device on with the remote control, the front panel light will flash red. The camera head then moves down and rotates left. The camera head then goes to the HOME position, front and centre. When the remote control receiver light stops blinking and turns green, the self-checking is complete.

Note: If you set preset 0, when Power-on self-test is completed, the camera automatically moves to the preset 0 positions.

1.3 Video Output

HDBaseT video output

a. IP cable connect: HD model pls refer to figure 1.1 No.8 above.
b. Connect the PTZ Camera to the copmpatible Alfatron HDBaseT receiver using a compatible HDBaseT network cable.

1.4 Bracket mount

Note: Bracket can only be wall-mounted or mounted upside-down on the concrete wall. Bracket cannot be installed on plasterboard.

1) Wall mount steps

1. Upside down mounting steps

2. Product overview

2.1 Product Introduction

2.1.1 Dimension

Figure 2.2 Camera dimension

2.1.2 Accessory

When unpacking, ensure all the supplied accessories are included:

Model NO.	Configuration	HDBaseT
Accessory	Standard	1 x Power adapter
		1 x RS232 cable
		1 x User manual
		4 x Double-side glue shim
		1 x Warranty card
		1 x IR Remote controller
		Wall or Ceiling Mount Bracket(The specific bracket required is chosen at purchase)

2.2 Main Features

2.2.1 Camera Performance

The Alfatron ALF-X-HDBaseT series camera offers flawless functionality, superior performance and rich interfaces. The features include advanced ISP processing algorithms to provide high resolution vivid images with a strong sense of depth and excellent colour rendition. It supports H.265/H.264 encoding which makes motion video fluent and clear even with less than ideal bandwidth conditions.

1. Superb High-definition Image: Utilizes 1/2.8-inch-high quality CMOS sensor. Resolution is up to 1920x1080 with a frame rate up to 60 fps.
2. Various Optical Zoom Lens: It has 5X/10X/12X/20X optical zoom lens for options. The 5X zoom lens has a 80.9° wide view angle without distortion.
3. Leading Auto Focus Technology: Leading auto focus algorithm assures the lens is fast, accurate and stable at auto-focusing.
4. Low Noise and High SNR: Low Noise CMOS effectively ensures high SNR of camera video.
   Advanced 2D/3D noise reduction technology is also used to further reduce the noise while ensuring image sharpness.
5. Quiet PTZ: By adopting a high accuracy step driving motor, the camera works quietly and moves smoothly and quickly to a designated position.
6. Video Outputs: supports HDBaseT.
7. Remote Controls: IR remote controller.
8. Low-power Sleep Function: Supports low-power sleep/wake up. The consumption is lower than 500mW under sleep mode.
9. Support Multiple Control Protocol: Supports VISCA, PELCO-D and PELCO-P protocols which can also be automatically recognized. Supports VISCA control protocol via the IP port.
   10.255 Presets Positions: Up to 255 presets (10 presets via remote Controller).
10. Wide usage Application: Tele-education, Lecture Capture, Webcasting, Videoconferencing, Tele-training, Tele-medicine, Interrogation and Emergency command systems.

2.2.2 Network performance

1. Audio Input Interface: Supports 16000/32000/44100/48000 Hz sampling frequency and AAC, MP3, PCM audio coding.
2. Multiple Audio/Video Compression: Support H.264/H.265 video compression; AAC, MP3 and PCM audio compression; Supports compression of resolutions up to 1920x1080 with frame rates up to 60 fps and 2 audio channels.
3. Multiple network protocols: Supports ONVIF, RTSP, RTMP protocols and RTMP push mode, easy to link streaming media server (Wowza, FMS)

2.3 Technical Specification

Model	5X	10X	12X	20X	30X
Camera Parameter
Sensor	1/2.8-inch-high quality HD CMOS sensor
Effective Pixels	16: 9 2.07 megapixel
Video Format	HDBaseT video format1080P60/50/30/25/59.94/29.97;1080I60/50/59.94;720P60/50/30/25/59.94/29.97
Optical Zoom	5Xf=3.6~18mm	10Xf=4.7~47mm	12Xf = 3.9 ~ 46.1mm	20Xf=5.2~98mm	30Xf=4.3~129mm
View Angle	16.43° (tele)80.9° (wide)	6.43° (tele)60.9° (wide)	6.3° (tele)72.5° (wide)	3.3° (tele)54.7° (wide)	2.34°(tele)--65.1°(wide)
AV	F1.8 - F2.8	F1.6 - F3.0	F1.8 - F2.4	F1.5 - F3.5	F1.6 ~ F4.7
Digital Zoom	10X
Minimum Illumination	0.5Lux (F1.8, AGC ON)
DNR	2D & 3D DNR
White Balance	Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K
Focus	Auto/Manual
Aperture	Auto/Manual
Electronic Shutter	Auto/Manual
BLC	ON/OFF
WDR	OFF/ Dynamic level adjustment
Video adjustment	Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR	>55dB

Input/Output Interface
Video Interfaces	HDBaseT(POE), LAN, Audio-in, RS232
Image code stream	Double streams output simultaneously
Video Compression format	H.264, H.265
Control Signal Interface	RS-232 Ring through RS232 output, RS-485
Control Protocol	VISCA/Pelco-D/Pelco-P; Baud Rate: 115200/9600/4800/2400bps
Audio Input Interface	Double track 3.5mm linear input;
Audio Compression Format	AAC/MP3/PMC Audio compression
HD IP Interface	100M IP port(100BASE-TX); support IP Visca control protocol
Network Protocol	RTSP/RTMP,ONVIF
Power Interface	HEC3800 outlet (DC12V)

PTZ Parameter
Pan Rotation	± 170^
Tilt Rotation	-30^ +90^
Pan Control Speed	0.1 -60°/sec
Tilt Control Speed	0.1-30°/sec
Preset Speed	Pan: 60°/sec, Tilt: 30°/sec
Preset Number	255 presets (10 presets by the remote controller)
Other Parameter
Supply Adapter	AC110V-AC220V to DC12V/2A
Input Voltage	DC12V ± 10%
Input Current	1A(Max)
Consumption	12W (Max)
Store Temperature	-10°C to +60°C
Store Humidity	20% - 95%
Working Temperature	-10°C to +50°C
Working Humidity	20%--80%
Dimension	150mmX150mmX167.5mm
Weight	1.4KG
Working Environment	Indoor
Remote Operation (IP)	Remote Upgrade, Reboot and Reset
Accessory	Power Supply, RS232 Control Cable, IR Remoter, Manual
	Wall or Ceiling Mount Bracket(The specific bracket required is chosen at purchase)

2.4 Connections

1) The external interface of the HD model: Audio Input, HDBaseT Output, LAN and DC12V Power Interface.

3.5 mm audio input interface to MIC network output interface UTP cable RX HDMI cable AC adapter to AC socket DC 12V 1N power supply cable PC, TV or VCR with video input jack

Figure 2.6 HD model external interface diagram

3.Application Instruction

3.1 Video Output

3.1.1 Power-On Initial Configuration

Once connecting the power, the camera will initiate the initial configuration, the red indicator light will be flashing. When the camera returns to the HOME position (middle position for Pan / Tilt), the lens will zoom in/out and the auto-testing will be completed. IR LED will also cease flashing. If the preset '0' is set, the camera will rotate to the 0-preset position after initial configuration.

3.2 Remote Controller

3.2.1 Button Instruction

1. Standby Button

After a 3 second long press, the camera will step into standby mode. Long press for 3 seconds again and the camera will self-test and return to the HOME position. (Note: If the power-on mode is turned on and Preset 0 is set, and there is no operation within 12 seconds, the camera will automatically point to the specified preset position.

2. Camera Address Selection

Select the camera address which requires control

3. Number Key

Set or run 0-9 presets

4. \*,# Key

Key combination use

5. Focus Control Key

Auto Focus: Enter autofocus mode.

Manual Focus: Enter manual focus mode.

To adjust the camera focus in manual mode press [focus +] or [focus -].

6. Zoom Control Key

Zoom+: Zoom in

Zoom—: Zoom out

7. Set or Clear Preset key:

To set the preset: Press Set Preset key and 0-9 number key

To clear the preset: Press Clear Preset key and 0-9 number key

8. Pan/Tilt Control Key

Press Key: Up

Press Key: Down

Press Key: Left

Press Key: Right

"HOME" Key: Return to the middle position or enter into the next level menu

9. BLC Control Key

Back Light ON / OFF: Turn on or off the backlight

10. Menu Setting

Open or close the OSD menu

Enter/exit the OSD menu or return to the previous menu.

11. Camera IR Remote Control Address Setting

【*】+【#】+【F1】: Camera Address No.1

【*】+【#】+【F2】: Camera Address No. 2

【*】+【#】+【F3】: Camera Address No. 3

【*】+【#】+【F4】: Camera Address No. 4

12. Key Combination Functions

After completing initialization, the camera can receive and execute the IR commands. Press the remote controller button and the indicator light will flash; release the button, the indicator light will stop flashing. Users can control the pan/tilt/zoom, setting and running preset positions via the IR remote controller.

Button Instruction:

1. In this example, "press the button" means a 'click' rather than a long-press, and a special note will be given if a long-press for more than one second is required.

2. When a button-combination is required, do it in sequence. For example, “【*】+【#】+【F1】” means press“【*】” first and then press“【#】” and lastly press“【F1】”.

1) Camera Selection

CAMERA SELECT 1 2 3 4

Select the camera address to control.

2) Pan/Tilt Control

SET PRESET CLEAR PRESET HOME BLC ON/OFF MENU

Up: press Down press
Left: press Right: press

Back to middle position: press"【HOME】"

Press and hold the up/down/left/right button; the pan/tilt will keep running, from slow to fast, until it runs to the endpoint. The pan/tilt movement stops as soon as the button is released.

3) Zoom Control

+ FOCUS - AUTO MANUAL + ZOOM -

ZOOM IN: press "ZOOM" key

ZOOM OUT: press "ZOOM ◀" key

Press and hold the button, the camera will keep zooming in or zooming out and stops as soon as the button is released.

4) Focus Control

+ FOCUS - AUTO MANUAL + ZOOM -

Focus (near): Press "【focus+】" button (Valid only in manual focus mode)

Focus (far): Press "【focus-】" button (Valid only in manual focus mode)

Auto Focus: Supported

Manual Focus: Supported

Press and hold the button, the focus action will continue and will stop as soon as the button is released.

5) BLC Setting

BLC ON / OFF: supported

6) Presets Setting, Running, Clearing

1 2 3 4 ·5 · 6 7 8 9 * 0 #

1. Preset setting: To set a preset position, the user should press the "【SET PRESET】" button first and then press a numbered button between 0 and 9 to set the relative preset.
   Note: 10 preset positions in total are available via the remote controller.
2. Preset Running: Press a numbered button between 0 and 9 to run a relative preset.
3. Preset clearing: To clear a preset position, the user can press the "【CLEAR PRESET】" button first and then press the numbered button between 0 and 9 to clear the relative preset.

Note: pressing the“【#】” button three times consecutively to cancel all the presets.

SET PRESET CLEAR PRESET

7) Camera Remote Controller Address Setting

F1 F2 F3 F4

【*】+【#】+【F1】: Camera Address No.1
【*】+【#】+【F2】: Camera Address No. 2
【*】+【#】+【F3】: Camera Address No. 3
【*】+【#】+【F4】: Camera Address No. 4

3.3 MENU SETTING

3.3.1 Main Menu

In normal working mode, press the 【MENU】button to display the menu. Use the arrow buttons to highlight the menus items.

MENU ==================== Language English (Setup) (Camera) (P/T/Z) (Video Format) (Version) (Restore Default) [ ↑ ↓ ]Select [ ← → ]Change Value

LANGUAGE: Language setting, Chinese / English

SETUP: System setting

CAMERA OPTION: Camera setting

PTZ OPTION: Pan / Tilt setting

VERSION: Camera version setting

Restore Default: Reset setting

[↑↓] Select: For selecting within the menu

[←→] Change Value: For modifying parameters

[MENU] Back: Press [MENU] to return

[Home] OK: Press [Home] to confirm

3.3.2 System Setting

Move the pointer to the (Setup) within the Main Menu, click the【HOME】button and enter into the (System Setting) as shown below:

SETUP --------==----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=----------------=-----------------------------| Protocol Auto Visca Address 1 Visca Address Fix OFF PELCO-P Address 1 PELCO-D Address 0 Baudrate 9600 [↑↓]Select [←→]Change Value

PROTOCOL: VISCA/Pelco-P/Pelco-D/Auto

Visca address: 1\~7

Visca Address Fix: On/Off

Pelco-P address: 1\~255

Pelco-D address: 1\~255

Baud rate: 2400/4800/9600/115200

3.3.3 Camera Setting

Move the pointer to the (CAMERA) in the Main Menu, click the 【HOME】 button and enter the (CAMERA) as follows:

CAMERA ------------------------ (Exposure) (Color) (Image) (Focus) (Noise Reduction) [↑↓]Select [←→]Change Value

Exposure: Enter the Exposure settings

Color: Enter the the colour settings

Image: Enter the image settings

Focus: Enter the focus settings

Noise Reduction: Enter the noise reduction settings

1) EXPOSURE SETTING

Move the pointer to the (EXPOSURE) within the Main Menu, click the 【HOME】 button and enter the (EXPOSURE SET) as follows:

EXPOSURE ===================== Mode Auto EV OFF BLC OFF Anti-Flicker 50Hz Gain Limit 3 WDR 5 [↑↓]Select [←→]Change Value

Mode: Auto, Manual, Shutter priority, Iris priority and Brightness priority.

EV : On / Off (only available in auto mode)

Compensation Level: -7\~7 (only available in auto mode when EV is ON)

BLC: On / Off options (only available in auto mode)

Anti-Flicker: OFF / 50Hz / 60Hz options ( only available in Auto / Iris priority / Brightness priority modes)

Gain Limit: 0\~15 ( only available in Auto / Iris priority / Brightness priority mode)

WDR: Off,1\~8

Shutter priority: 1/25, 1/30, 1/50, 1/60, 1/90, 1/100, 1/120, 1/180, 1/250, 1/350, 1/500, 1/1000, 1/2000, 1/3000, 1/4000, 1/6000,

1/10000 (only available in Manual and Shutter priority mode)

IRIS Priority: OFF, F11.0, F9.6, F8.0, F6.8, F5.6, F4.8, F4.0, F3.4, F2.8, F2.4, F2.0, F1.8 (only available in Manual and Iris priority mode)

Brightness: 0\~23 (only available in Brightness priority mode)

2) COLOR SETTING

Move the pointer to the (COLOR) within the Main Menu, click the 【HOME】 button and enter the (COLOR SET) as follows:

COLOR ==================== WB Mode Auto Saturation 80% Hue 7 AWB Sensitivity High Color style Default Color temp Low [ ↑ ↓ ]Select [ ← → ]Change Value

WB Mode: Auto, 3000K, 3500K, 4000K, 4500K, 5000K, 5500K, 6000K, 6500K, 7000K, Manual, One Push

Red Gain: 0\~255 (only available in Manual mode)

Blue Gain: 0\~255 (only available in Manual mode)

Saturation: 60%, 70%, 80%, 90%, 100%, 110%, 120%, 130%

Hue: 0\~14

AWB Sensitivity: high / middle / low

Color Style: Default, style1\~4.

Color Temp: high / middle / low

3) IMAGE

Move the pointer to the (IMAGE) within the Menu, click the 【HOME】 button and enter the (IMAGE) as follows:

IMAGE Brightness 6 Contrast 8 Sharpness 7 Flip-H OFF Flip-V OFF B&W-Mode Color Gamma Default DZoom OFF DCI Close [↑↓]Select [←→]Change Value

Contrast: 0\~14

Sharpness: 0\~15

Flip-H: On/Off

Flip-V: On/Off

B&W Mode: Color, black / white

Gamma: Default, 0.47, 0.50, 0.52, 0.55

DZoom: digital zoom options: On/Off

DCI: Dynamic Contrast: Off,1\~8

4) FOCUS

Move the pointer to the (FOCUS) within the Menu, click the 【HOME】 button and enter the (FOCUS) as follows:

FOCUS --------= Focus Mode Auto AF-Zone Center AF-Sensitivity Low [↑↓]Select [←→]Change Value

Focus Mode: Auto, manual

AF-Zone: Up, middle, down

AF-Sensitivity: High, middle, low

5) NOISE REDUCTION

Move the pointer to the (NOISE REDUCTION) within the Menu, click the 【HOME】 button and enter the (NOISE REDUCTION) as follows:

NOISE REDUCTION NR-2D Auto NR-3D 3 Dynamic Hot Pixel OFF [↑↓]Select [←→]Change Value

2D Noise Reduction: Auto, close, 1\~7

3D Noise Reduction: Close, 1\~8

Dynamic Hot Pixel: Close, 1\~5

3.3.4 P/T/Z

Move the pointer to the (P/T/Z) within the Main Menu, click the 【HOME】 button and enter the (P/T/Z) as follows:

P/T/Z

Depth of field ON

Zoom speed 8

Image Freezing OFF

Acc Curve Slow

[↑ ↓]Select [← →]Change

Value

Depth of Field: Only effective with the remote controller, On/Off;

When zooming in, the PT control speed via remote controller will move slowly),

Zoom Speed: Set the zoom speed for the remote controller, 1\~8

Image Freezing: On / Off

Accelerating Curve: Fast / slow

3.3.5 Video Format

Move the pointer to the (Video Format) within the Menu, click the 【HOME】 button and enter the (Video Format) as follows:

VIDEO FORMAT

1080P60	1080P50
1080I60	1080I50
1080P30	1080P25
720P60	720P50
720P30	720P25
1080P59.94	1080I59.94
1080P29.97	720P59.94
720P29.97
[↑]	↓	]Sele
[Menu]Back

Note: 1. S: 1080P60 Downward Compatibility; M: 1080P30 Downward Compatibility
2. Exit menu after modifying parameter to save it after camera is powered off

3.3.6 Version

Move the pointer to the (VERSION) within the Main Menu, click the 【HOME】 button and enter the (VERSION) as follows:

VERSION

MCU Version 2.0.0.15 2015-12-18

Camera Version 2.0.0.13 2015-12-18

AF Version 2.0.0.6 2015-12-11

Lens 12X(20X)

[Menu]Back

MCU Version: Display MCU version information

Camera Version: Display camera version information

AF Version: Display the focus version information

Lens: Display the lens zoom information

Move the pointer to the (RESTORE DEFAULT) within the Main Menu, click the 【HOME】button and enter the (RESTORE DEFAULT) as follows:

RESTORE DEFAULT

Restore Default? NO

|↑↓|Select |←→|Change

Value

|Menu|Back |Home|OK

Restore default: options: yes / no. After restoring to default, the video format will not be restored.

Note: If the address of the former remote controller is not 1 but another from 2,3,4, the corresponding camera address will restore to 1 when all parameters or system parameters are restored. User should change the remoter address to be 1 (press No.1 according to the camera to get normal operation)

4. Network Connection

4.1 Connecting Mode

Direct connection: Connect the camera to a computer via network connecting cable directly to the camera ethernet port.

Ethernet connection mode: Connect the camera to a Router or Switch so that the user can log in the device by the browser.

Note: Please do not place the power and network cables in a place where it can be easily touched or disturbed to prevent lowering the video quality through unstable signal transmission due to poor contact of cables.

The computer must have the network segment which the camera IP address belongs to. The device will not be accessible without this segment. E.g. The camera default IP address is 192.168.5.163, segment 5 must be added within the TCP/IPv4. Specific steps are as below:

Firstly open the window of Local Area Connection Properties on the computer. Select the "Internet Protocol version 4(TCP/IPv4)" as shown in the picture below. Double click or click the property "Internet" protocol version 4 (TCP/IPv4) to enter into the Internet Protocol Version 4 (TCP/IPv4) Properties window. Select "Advanced" to enter into the Advanced TCP/IP Setting and add IP and subnet mask in the IP browser as pictured below. Click the "Confirm" to finish the adding of the IP segment. User can add the corresponding network segment according to the revised IP address of the camera.

Local Area Connection Properties Networking Connect using: Intel(R) 82579LM Gigabit Network Connection Configure... This connection uses the following items: ✓ QoS Packet Scheduler ✓ File and Printer Sharing for Microsoft Networks ✓ Kaspersky Lab Network Monitor Driver ✓ Internet Protocol Version 6 (TCP/IPv6) ✓ Internet Protocol Version 4 (TCP/IPv4) ✓ Link-Layer Topology Discovery Mapper I/O Driver ✓ Link-Layer Topology Discovery Responder Install... Uninstall Properties Description Transmission Control Protocol/Internet Protocol. The default wide area network protocol that provides communication across diverse interconnected networks. OK Cancel

Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 . 168 . 0 . 26 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 192 . 168 . 1 . 1 Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: 8 . 8 . 8 . 8 Alternate DNS server: 8 . 8 . 4 . 4 Validate settings upon exit Advanced... OK Cancel

Advanced TCP/IP Settings IP Settings DNS WINS IP addresses IP address Subnet mask 192.168.0.26 255.255.255.0 Add... Edit... Remove Default gateways: Gateway Metric 192.168.1.1 Automatic Add... Edit... Remove ✓ Automatic metric Interface metric: OK Cancel

Note: The IP address to be added cannot be the same as that of other computers or devices. The existence of this IP address needs to be verified before adding.
Right click the "Start" icon and select "Run" to input cmd as pictured below to verify if the network segment has been successfully added.

Run Type the name of a program, folder, document, or Internet resource, and Windows will open it for you. Open: cmd OK Cancel Browse...

Click "OK" and open the DOS command window, type "ping 192.168.5.26" and press the "Enter" key, it will show the message as below. This means network segment adding has succeeded.

C:\Windows\system32>ping 172.16.43.72 Pinging 172.16.43.72 with 32 bytes of data: Reply from 172.16.43.72: bytes=32 time<1ms TTL=128 Reply from 172.16.43.72: bytes=32 time<1ms TTL=128 Reply from 172.16.43.72: bytes=32 time<1ms TTL=128 Reply from 172.16.43.72: bytes=32 time<1ms TTL=128 Ping statistics for 172.16.43.72: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms C:\Windows\system32>

4.2 IE Log In

4.2.1 a) Web client

1) Web client Login

Input the IP address 192.168.5.163 of the device in the address field of browser and click Enter button to enter into Web Client login page. User can log in as administrator and normal user. If logging in as the administrator (Default User name and Password: admin), users can preview, playback, configure and cancel within the Web Client. If logging in as normal user (Default User name and Password: user1 or user2), users can only preview, playback and cancel, there is no option for configuration.

Note: Web access supported browsers: IE, 360 browser and other conventional browsers.

4.2.1 b) Download/Install Plugin

When first using IE browser to access the web conferencing camera, the login page will appear "Playback plug-in is not installed, please download and install!". Click on this message, download and install MRWebXinstall.exe, and follow the prompts.

After installing the plugin, enter the user name and password, click and sign in (initial default user name and password: "admin".

Users can change the user name and password on their own after entering) into the Web client management interface.

4.2.2 Preview

After successful login into the management interface, enter the video preview interface. In the preview screen, users can control pan / tilt, zoom, focus, video capture, sound, full screen and set the preset position, run, delete and other operations.

1) Login as administrator

User name, password, the default admin

PTZ control can be carried out, focus, video capture, sound, full screen and set the preset position, run, and delete; you can preview, playback, configure and log off.

2) Login as a normal user

Default User name/password: user1 or user2

PTZ control can be carried out, focus, video capture, sound, full screen and set the preset position, run, and delete; you can preview, playback and log off.

NOTE: There is no configuration available for normal user login.

4.2.3 Configuration

Click "Configuration" to enter the device parameters setting page.

There are the following options: Local configuration, audio configuration, video configuration, network configuration, PTZ configuration, internet access configuration and system configuration. Detailed description below in following table.

Menu Explanation
Local configure	Including video preview mode, record video packing time, record video storage route settings etc.
Audio configure	Including audio compressing format, sampling frequency, sampling precision, compressing code rate settings etc.
Video configure	Including video encoding,video parameters,character-overlapping,character size,video output setting etc.
Network configure	Including basic parameters, Ethernet, DNS, wireless network setting, GB28181 etc.
System configure	Including equipment property,system time,user management,version update,Reset,Reboot device settings etc.

1) Local configuration

Video Preview Mode: User can choose real-time priority or fluency priority: The delay will be small when under real-time priority mode and fluency will be good when under fluency priority mode. Setting based on the user need [Default value: real-time normal (2), real-time best (1), fluency normal (3), fluency good (4) and fluency best (5)]

Recording packing time (minute): Set recording video packing time (default is 10, range from 1\~120 minutes)

Recording/Snapshot file storage route: Set the local recording video / snapshot file storage route. (Default D:\MyIPCam\ Click on the "Save" button, "Parameter saved successfully" message is displayed.

2) Audio Configuration

Switch: Choose to enable the audio or not.

Compressing format: Set audio compressing format and the device will reboot automatically after the change (default MP3; PCM and AAC optional)

Sampling frequency: Set sampling frequency and the device will reboot automatically after the change (default 44100,16000,32000 and 48000 optional)

Sampling precision: Set sampling precision (default 16bits)

Compressing code rate: Set audio compressing code rate (default 64 bits, 32, 48, 96 and 128 bits optional)

Note: Click "SAVE" to ensure changes. Restart the device to take effect after saving. Reboot the camera to make the new setting is in effect.

4.2.4 Video configuration

1) Video encoding

Code stream:Stream: Different video output mode settings selectable for Main stream & secondary stream.

Compression Format: Set the video compression format, save and reboot to take effect (primary/ secondary stream) Default: H.264. (H.265 selectable)

Profile: Profile Mode Setting Default HP (BP, MP Optional)

Video Size: Set video image resolution, save and reboot to take effect, main stream default 1920 x 1080 (1280 x 720 optional; default secondary stream 640 x 320. 320 x 180, 1280 x 720, 1920 x 1080 optional)

Stream Rate control: Set rate control mode, save and reboot to take effect (Primary/ secondary stream default variable bit rate, fixed rate is optional).

Image Quality: Set the image quality. Image quality can be changed only when rate control is the variable bit rate.

Rate (Kb/s): Set the video bit rate (main stream default 4096Kb/s, 64-12288Kb/s optional; secondary stream default 1024Kb/s, 64-10240Kb/s optional).

Frame rate (f/s): Set the video frame rate (primary/ secondary stream default 25f/s, primary stream 5-60f/s, optional secondary stream 5-30f/s optional).

Key frame interval: Set the key frame interval (primary stream default 75f, 1-300f optional. Secondary stream 1-150F).

Stream Name: When streaming via RTSP or RTMP, user can modify stream name. Main Stream (live/av0), sub stream (live/av1)

Click on the "Save" button, "Parameter saved successfully" message is displayed.

2) Stream Release

Switch: To turn on / off the main or secondary stream.

Protocol: Primary / Secondary stream applies RTMP protocol.

Host Port: Server port number (default 1935,0-65535 optional)

Host Address: Server IP addresses (default 192.168.5.11)

Stream Name: Choose a different stream name (live / av0, live / av1 optional).

User: Set the user name.

Password: Set the password.

Click the "Save" button to display the "Save successful" message, then settings will take effect.

Method of obtaining RTSP: rtsp://[device IP address]:554/live/av0 (av0 main stream; av1 secondary stream)

3) RTP Broadcasting

Main/Sub Stream: On/off;

Protocol: RTP or TS

Address: Default 224.1.2.3. It can be edited.

Port: Main Stream Default Port: 4000, Sub Stream Default Port: 4002)

Visit: Address comes up after setting. Eg; RTP://224.1.2.3:4000; udp://@224.1.2.3:4000;

4) Video Parameters

A. Focus: Focus mode, focus range, focus sensitivity can be set.

Focus Mode: set the focus mode (the default auto, manual optional)

Focus range: set the focus range (the default middle, the upper and lower optional)

Focus Sensitivity: Set the focus sensitivity (default is low, the high and medium optional)

B. Exposure: Exposure mode, exposure compensation, back light compensation, anti-flicker, gain limit, wide dynamic, shutter speed, aperture value and brightness can be set.

Exposure Mode: Set the exposure mode (default mode automatic; manual shutter priority, aperture priority, brightness priority optional)

Exposure Compensation: Exposure compensation setting is active when it is in auto status (default is off).

Exposure compensation value: Set the exposure compensation value, valid when it is set for auto (default 0,-7 to 7 optional).

BLC: Set backlight compensation, valid when it is auto status (default is off).

Anti-flicker: Set up anti-flicker mode, valid when status of automatic, aperture or brightness priority (default 50Hz, closed, 60Hz optional).

Gain limit: Set the gain limits, auto, active when status of aperture or brightness priority (default 3, 0-15 optional).

Dynamic range: set the dynamic range (default 5, 0-8 optional).

Shutter speed: active when status set to manual or shutter-priority; default 1/100 (1/25, 1/30, 1/50, 1/60, 1/90, 1/100, 1/120, 1/180, 1/250, 1/350, 1/500, 1/1000, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 optional).

Aperture value: Set the aperture value, active when it is status of manual or aperture-priority; default F1.8 (closed, F11, F9.6, F8.0, F6.8, F5.6, F4.8, F4.0, F3.4, F2.8, F2.4, F2.0, F1.8 optional).

Brightness: Set the brightness value, active when state set to brightness priority; default 7 (0-23 optional).

C. Color: White balance, saturation, colour, white balance, sensitivity, colour temperature, gain red and blue gain can be set.

White balance modes: Set the white balance mode; default automatic (3000K, 4000K, 5000K, 6500K, manual, One-push optional).

Note: Click the "Correction" button when selecting the One-push white balance mode.

Saturation: Set the saturation (default 80%; 60%, 70%, 80%, 90%, 100%, 110%, 120%, 130%, optional).

Auto white balance Sensitivity: Sensitivity Auto white balance settings (default is low; high/ medium optional).

Chroma: Set the chrome (default 7; 0-14 optional).

Color Temperature: Set color temperature (Default setting High; low/ middle is optional)

Red Gain: Set the red gain, effective when it is manual (default 255; 0-255 optional).

Blue Gain: Sets the Blue gain, effective when it is manual (default 199; 0-255 optional).

D. Image: Brightness, Contrast, Sharpness, Black and White mode, Gamma curve, Horizontal Flip and Vertical Flip can be set.

Brightness: Set the brightness (default 6; 0-14 optional).

Contrast: Set the contrast (default 8; 0-14 optional).

Sharpness: Set the sharpness value (default 7; 0-15 optional).

Black and white mode: Set black and white mode (default colour; black / white optional).

Gamma: Gamma value setting (default 0.45; 0.50, 0.52, 0.55 optional).

Flip Horizontal: Set Flip Horizontal (default Off; On optional).

Flip Vertical: Set vertical flip (default Off; On optional).

E. Noise Reduction: 2D noise reduction, 3D noise reduction and dynamic dead pixel correction available.

2D Noise Reduction: Set 2D noise reduction level (default Auto; 1-7 and Off optional).

3D Noise Reduction: Set 3D noise reduction level (default 5; 1-8 and Off optional).

Dynamic dead pixel correction: Set Dynamic dead pixel correction (default Off; 1-8 optional).

Note: Click "Refresh" to make the revision of any video parameters of A, B, C, D, E effective.

5) Character-Overlapping

Display date and time: Set whether to display the time and date (default display).

Display Title: Set whether to display the title (default display).

Font Color of Time: Set font color of time and date (default white; black, yellow, red & blue optional).

Font Color of Title: Set font color of title (default white; black, yellow, red & blue optional).

Moving characters: Set the display position of moving date, time and title, click on the "up, down, left, right" buttons to move the corresponding character position.

Title Content: Set title content (default CAMERA1).

Time Content: Set time content (default 1970/01/10 05:36:00)

Click on the "Save" button, "Parameter saved successfully" message is displayed.

6) Character Size

Mainstream character size: Set the character size of the display, the device will automatically restart after changes are applied and save (default 24; 16 optional)

Secondary stream character size: Set the character size of the display, the device will automatically restart after change and save (default 16; 24 optional)

Click on the "Save" button, "Parameter saved successfully" message is displayed.

7) Video output

Output Format: Set the video output format (default 1080P60; 1080P50, 1080P30, 1080P25, 1080I60, 1080I50, 720P60, 720P50, 720P30, 720P25, 1080P59.94, 1080I59.94, 1080P29.97, 720P59.94, 720P29.97 optional).

Note: only STI and HDBaseT models have this option.

Click on the "Save" button, "Parameter saved successfully" message is displayed.

8) USB subtitle

Display subtitles: Check the box (after checking, USB video output is displayed on the screen caption content)

Font colour: Default white; Black, Yellow, Red & Blue optional

Subtitle: Users can fill in their own

Ticker: User Control; press down, left or right to move the display position of subtitles

Note: only USB3 and USB2 model have this item, STI and HDbaseT models does not have this function.

4.2.5 Network configuration

1) Network port

Data port: Set the data port, the device will restart automatically after change (default 3000; 0-65535 optional).

Web Port: Set Web port, the device will restart automatically after change (default is 80; 0-65535 is optional).

Onvif Port: Set Onvif port, the device will restart automatically after change (default 2000; 0-65535 optional).

Soap Port: Set Soap port (default 1936; 0-65535 optional).

RTMP Port: Set RTMP port (default 1935; 0-65535 optional).

RTSP Port: Set RTSP port, the device will restart automatically after change (default 554; 0-65535 optional).

Visca Port: Set Visca port, the device will restart automatically after change (default 1259; 0-65535 optional).

Click on the "Save" button, "Parameter saved successfully" message is displayed.

RTMP Access: rtmp://[equipment IP address]:1935/live/av0 (av0 mainstream; av1 second stream)

2) Ethernet parameters

DHCP: Enable to obtain IP automatically. Save changes and reboot the device to take effect (Default: OFF)

IP Address: Set the IP address, save changes and reboot the device to take effect (default 192.168.5.163)

Note: This IP address is the same as the one used to login to the Web page.

Subnet Mask: Set the subnet mask (default 255.255.255.0)

Default Gateway: Set the default gateway (default 0.0.0.0)

Physical Address: Set the physical address (the parameter is read-only but can not be modified)

Click on the "Save" button, "Parameter saved successfully" message is displayed.

Note: Ensure there are no IP conflicts when modifying IP address settings or using multiple cameras on the same network.

3) DNS parameters

Preferred DNS server: Set the preferred DNS server. (Default 0.0.0.0).

Alternate DNS server: Alternate DNS server settings. (Default 0.0.0.0).

Click on the "Save" button, "Parameter saved successfully" message is displayed.

4) GB28181

Switch: Set whether open GB28181, can check

Time Synchronization: whether synchronization time is set, you can check

Stream Type: stream typesetting (the default mainstream, secondary stream optional)

Sign effective time (in seconds): 3600 Range 5-65535

Heartbeat time (seconds): 60 Range 1-65535

Register ID: 34020000001320000001

Register User name: IPC

Register Password: 12345678

Equipment ownership: Users can add their own

Administrative regions: Users can add their own

Alarm Zone: Users can add their own

Equipment installation address: Users can add their own

Local SIP Port: 5060 Range 0-65535

GB28181 Server Address: IP address of the computer

Server SIP Port: 5060 Range 0-65535

Server ID: 34020000002000000001

Click on the "Save" button, "Parameter saved successfully" message is displayed.

4.2.6 System configuration

1) Device Properties

Device Name: Set the device name (default: Camera1; user can add their own).

Device ID: Set the device ID (default 1, Read-Only).

System Language: Set the system language (Default: Simplified Chinese; English optional). You will need to login again after modifying and save the setting.

Click on the "Save" button, "Parameter saved successfully" message is displayed.

2) System Time

Date Format: Set the date format (Default: YYYY-MM-DD; That year - month - day. MM-DD-YYYY namely Month - Day - Year, DD-MM-YYYY date - month - year optional).

Date separator: Set the date separator (Default: '/'; '', '-' are optional).

Time Zone: Set the time zone (Default: East eight districts; other time zones are optional).

Time Type: Set the time types (Default: 24 hours; 12 hours is optional).

Time setting: Set time mode (Choose the computer time synchronization, NTP server time synchronization, or set manually).

Computer Time: Set computer synchronization.

Update interval: Set the NTP server to automatic updated time interval. Valid after setting NTP server synchronization (Default: one day; 2-10 days Optional).

NTP server address or domain name: Set NTP server address or domain name (Default: time.nits.gov). Valid after setting NTP server synchronization.

NTP Server Port: Sets the NTP server port (Default: 123). Valid after setting NTP server synchronization.

Note: Setting the time manually, is only active when set to manual time setting is selected.

Click on the "Save" button, "Parameter saved successfully" message is displayed.

3) User Management

Select users: Set the user type (Default: administrator. Common User 1 and Common User 2 is optional)

User name: Set the user name (Select User Administrator - default is admin. Select a common user1, default user1; to select a common user 2, default - user2; the user can modify their own)

Password: Set a password (Select User Administrator - default is admin. Select a common user1, default user1; to select a common user 2, default - user2; the user can modify their own)

Password confirmation: Confirm whether the input passwords are the same or not.

Click on the "Save" button, "Parameter saved successfully" message is displayed.

Please note that the user name and password is case-sensitive.

When logging in using a common user name and password, configuration privileges are revoked and can only preview, view playback or logoff.

4) Version upgrade

MCU version V2.0.0.16 2015-12-18

Camera version V2.0.0.16 2015-12-18

Focus version V2.0.0.6 2015-12-11

Users only read the above version information which is consistent with the menu version but cannot modify. Different types of devices have different information.

To update the file:

Click "Browse ..." installation, and select the upgrade file in the pop-up window.

Click on the "Upgrade" button. The upgrade dialogue will appear and the device will automatically reboot after the update is successful.

Note: Ensure the power and network is always connected during the process or the upgrade will fail

Note: After the version upgrade is complete, you will need to restore factory defaults:

A. Through the web interface to restore the factory default configuration,
B. Through the recovery menu,
C. Through the remote control shortcut * # 6;

Should you use the web interface, passwords will also be restored to the default.

5) Restore factory setting

Click on the "Restore Factory Defaults" button and choose "yes" to factory default, the device will restart automatically and be restored to the factory default setting.

6) Reboot

Click on the "Reboot" button and choose "yes", the device will automatically restart.

4.2.7 Logout

Point to the "Logout" pop-up, In the "Confirmation" dialogue window; select "Yes" or "No". Choose "Yes" to exit the current page and return to the user login interface again.

4.2.9 Wireless network

Should the user equipment have a wireless network module, enter the Web page "Network Configuration" or "Wireless Network" configuration page. The configuration is as follows:

1) Network settings

Wireless network configuration: (only applicable to WiFi model cameras)

Network interface enabled:

DHCP: If checked, device can obtain the IP automatically.

IP address: Set wireless WIFI IP (default 192.168.1.250, if checked DHCP, IP will be assigned automatically)

Note: Wireless IP address can not be in the same segment as the wired IP address.

Subnet Mask: Set the wireless IP subnet mask (Default: 255.255.255.0)

Default Gateway: Set the wireless IP default gateway (Default: 192.168.1.1)

SSID: Can be modified by the user (default-test)

Encryption: If checked, the password can be set.

Password: Password can be changed only if the encryption is enabled.

Click on the "Save" button, when "Parameter saved successfully" message is displayed the save is valid.

Note: The SSID and password should be filled in correctly or else, when restarted and the device is powered off, the wireless WiFi connection will not be successful.

2) WiFi hotlink

Click on the "search" button to search the WIFI hotspot.

Double-click the dialogue box after searching user WIFI hotspot, then input the password to connect to the WIFI. Once connected successfully "successful connect" will be displayed.

3) Wireless WiFi log in page

If the IP address is not obtained via DHCP, then open the browser and enter the wireless network IP address in the address bar (default 192.168.1.250). If DHCP is selected, IP is automatically obtained, login via the user interface settings to view the allocation of IP addresses.

5. Serial Communication Control

Under the common working condition, the camera could be controlled through RS232/RS485 interface(VISCA), RS232C serial parameter are as follows:

Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.

After power on, the camera first goes left, then back to the middle position. Self-test is finished after the zoom moved to the farthest and then back to the nearest position. If the camera saved 0 preset before, it will be back to that position after initialization. At this point, the user can control the camera by the serial commands.

5.1 VISCA protocol list

5.1.1 Camera return command

Ack/Completion Message
	Command packet	Note
ACK	z0 41 FF	Returned when the command is accepted.
Completion	z0 51 FF	Returned when the command has been executed.

z = camera address + 8

Error Messages
	Command packet	Note
Syntax Error	z0 60 02 FF	Returned when the command format is different or when a command with illegal command parameters is accepted
Command Not Executable	z0 61 41 FF	Returned when a command cannot be executed due to current conditions. For example, when commands controlling the focus manually are received during autofocus.

5.1.2 Camera control command

Command Function	Command packet	Note
AddressSet	Broadcast	88 30 0p FF	p: Address setting
IF_Clear	Broadcast	88 01 00 01 FF	I/F Clear
CommandCancel		8x 21 FF
CAM_Power	On 8x 01 04 00 02 FF		Power ON/OFF
	Off 8x 01 04 00 03 FF
CAM_Zoom	Stop	8x 01 04 07 00 FF
	Tele(Standard)	8x 01 04 07 02 FF
	Wide(Standard)	8x 01 04 07 03 FF
	Tele(Variable)	8x 01 04 07 2p FF	p = 0(low) - F(high)
	Wide(Variable)	8x 01 04 07 3p FF
	Direct	8x 01 04 47 0p 0q 0r 0s FF	pqrs: Zoom Position
CAM_Focus	Stop	8x 01 04 08 00 FF
	Far(Standard)	8x 01 04 08 02 FF
	Near(Standard)	8x 01 04 08 03 FF
	Far(Variable)	8x 01 04 08 2p FF	p = 0(low) - F(high)
	Near (Variable)	8x 01 04 08 3p FF
	Direct	8x 01 04 48 0p 0q 0r 0s FF	pqrs: Focus Position
	Auto Focus	8x 01 04 38 02 FF
	One Push Mode	8x 01 04 38 04 FF
Command	Function	Command packet	Note
	Manual Focus	8x 01 04 38 03 FF
CAM_Zoom Focus	Direct	8x 01 04 47 0p 0q 0r 0s0t 0u 0v 0w FF	pqrs: Zoom Position tuvw: Focus Position
CAM_WB	Auto	8x 01 04 35 00 FF
	3000K 8x 01 04 35 01	FF
	4000k 8x 01 04 35 02	FF
	One Push mode	8x 01 04 35 03 FF
	5000k 8x 01 04 35 04	FF
	Manual	8x 01 04 35 05 FF
	6500k	8x 01 04 35 06 FF
	3500K 8x 01 04 35 07	FF
	4500K 8x 01 04 35 08	FF
	5500K 8x 01 04 35 09	FF
	6000K 8x 01 04 35 0A	FF
	7000K 8x 01 04 35 0B	FF
CAM_RGain	Reset 8x 01 04 03 00 FF		Manual Control of R Gain
	Up	8x 01 04 03 02 FF
	Down	8x 01 04 03 03 FF
	Direct	8x 01 04 43 00 00 0p 0q FF	pq: R Gain
CAM_Bgain	Reset 8x 01 04 04 00 FF		Manual Control of B Gain
	Up 8x 01 04 04 02 FF
	Down 8x 01 04 04 03 FF
	Direct	8x 01 04 44 00 00 0p 0q FF	pq: B Gain
CAM_AE	Full Auto	8x 01 04 39 00 FF	Automatic Exposure mode
	Manual	8x 01 04 39 03 FF	Manual Control mode
	Shutter priority	8x 01 04 39 0A FF	Shutter Priority Automatic Exposure mode
	Iris priority	8x 01 04 39 0B FF	Iris Priority Automatic Exposure mode
	Bright	8x 01 04 39 0D FF	Bright mode
CAM_Shutter	Reset 8x 01 04 0A 00 FF		Shutter Setting
	Up	8x 01 04 0A 02 FF
	Down 8x 01 04 0A 03 FF
	Direct	8x 01 04 4A 00 00 0p 0q FF	pq: Shutter Position
CAM_Iris	Reset 8x 01 04 0B 00 FF		Iris Setting
	Up 8x 01 04 0B 02 FF
	Down 8x 01 04 0B 03 FF
	Direct	8x 01 04 4B 00 00 0p 0q FF	pq: Iris Position
CAM_Gain Limit	Gain Limit	8x 01 04 2C 0p FF	p: Gain Position
CAM_Bright	Reset 8x 01 04 0D 00 FF		Bright Setting
	Up	8x 01 04 0D 02 FF
	Down 8x 01 04 0D 03 FF
	Direct	8x 01 04 4D 00 00 0p 0q FF	pq: Bright Position
CAM_ExpComp	On	8x 01 04 3E 02 FF	Exposure Compensation ON/OFF
	Off	8x 01 04 3E 03 FF
	Reset 8x 01 04 0E 00 FF		Exposure Compensation Amount Setting
	Up 8x 01 04 0E 02 FF
	Down 8x 01 04 0E 03 FF
	Direct	8x 01 04 4E 00 00 0p 0q FF	pq: ExpComp Position
CAM_Back Light	On	8x 01 04 33 02 FF	Back Light Compensation
	Off	8x 01 04 33 03 FF
CAM_WDRStrength	Reset 8x 01 04 21 00 FF		WDR Level Setting
	Up 8x 01 04 21 02 FF
	Down 8x 01 04 21 03 FF
	Direct	8x 01 04 51 00 00 00 0p FF	p: WDR Level Positon
CAM_NR (2D)		8x 01 04 53 0p FF	P=0-7 0:OFF
CAM_NR (3D)		8x 01 04 54 0p FF	P=0-8 0:OFF
CAM_Gamma		8x 01 04 5B 0p FF	p = 0 - 4 0 : Default 1 : 0.47 2 : 0.503: 0.52 4 : 0.55
CAM_Flicker	OFF	8x 01 04 23 00 FF	OFF
	50HZ 8x 01 04 23 01 FF 50HZ
	60HZ 8x 01 04 23 02 FF 60HZ
CAM_Aperture	Reset 8x 01 04 02 00 FF		Aperture Control
	Up	8x 01 04 02 02 FF
	Down 8x 01 04 02 03 FF
	Direct	8x 01 04 42 00 00 0p 0q FF	pq: Aperture Gain
CAM_Memory	Reset 8x 01 04 3F 00 pq FF		pq: Memory Number(=0 to 254)Corresponds to 0 to 9 on the RemoteController
	Set	8x 01 04 3F 01 pq FF
	Recall 8x 01 04 3F 02 pq FF
CAM_LR_Reverse	On	8x 01 04 61 02 FF	Image Flip Horizontal ON/OFF
	Off 8x 01 04 61 03 FF
CAM_PictureFlip	On	8x 01 04 66 02 FF	Image Flip Vertical ON/OFF
	Off 8x 01 04 66 03 FF
CAM_ColorSaturation	Direct	8x 01 04 49 00 00 00 0p FF	P=0-70:60% 1:70% 2:80% 3:90% 4:100%5:110% 6:120% 7:130%
CAM_IDWrite		8x 01 04 22 0p 0q 0r 0s FF	pqrs: Camera ID (=0000 to FFFF)
SYS_Menu	ON	8x 01 04 06 06 02 FF	Turn on the menu screen
	OFF	8x 01 04 06 06 03 FF	Turn off the menu screen
IR_Receive	ON	8x 01 06 08 02 FF	IR(remote Controller) receive On/Off
	OFF 8x 01 06 08 03 FF
IR_ReceiveReturn	On	8x 01 7D 01 03 00 00 FF	IR(remote Controller) receive message via the VISCA communication ON/OFF
	Off	8x 01 7D 01 13 00 00 FF
CAM_SettingReset	Reset	8x 01 04 A0 10 FF	Reset Factory Setting
CAM_Brightness	Direct	8x 01 04 A1 00 00 0p 0q FF	pq: Brightness Position
CAM_Contrast	Direct	8x 01 04 A2 00 00 0p 0q FF	pq: Contrast Position
CAM_Flip	OFF	8x 01 04 A4 00 FF	Single Command For Video Flip
	Flip-H	8x 01 04 A4 01 FF
	Flip-V	8x 01 04 A4 02 FF
	Flip-HV	8x 01 04 A4 03 FF
CAM_VideoSystem	Set camera video system	8x 01 06 35 00 0p FF	P: 0~E Video format0:1080P60 8:720P301:1080P50 9:720P252:1080i60 A: 1080P59.943:1080i50 B: 1080i59.944:720P60 C: 720P59.945:720P50 D: 1080P29.976:1080P30 E: 720P29.977:1080P25
Pan_tiltDrive	Up	8x 01 06 01 VV WW 03 01 FF	VV: Pan speed 0x01 (low speed) to 0x18 (high speed)WW: Tilt speed 0x01 (low speed) to 0x14 (high speed)
	Down	8x 01 06 01 VV WW 03 02 FF
	Left	8x 01 06 01 VV WW 01 03 FF
	Right	8x 01 06 01 VV WW 02 03 FF
	Upleft	8x 01 06 01 VV WW 01 01 FF	YYYY: Pan PositionZZZZ: Tilt Position
	Upright	8x 01 06 01 VV WW 02 01 FF
	DownLeft	8x 01 06 01 VV WW 01 02 FF
	DownRight	8x 01 06 01 VV WW 02 02 FF
	Stop	8x 01 06 01 VV WW 03 03 FF
	AbsolutePosition	8x 01 06 02 VV WW0Y 0Y 0Y 0Y 0Z 0Z 0Z FF
	RelativePosition	8x 01 06 03 VV WW0Y 0Y 0Y 0Y 0Z 0Z 0Z FF
	Home	8x 01 06 04 FF
	Reset	8x 01 06 05 FF
Pan-tiltLimitSet	Set	8x 01 06 07 00 0W0Y 0Y 0Y 0Y 0Z 0Z 0Z FF	W:1 UpRight 0:DownLeftYYYY: Pan Limit Position(TBD)ZZZZ: Tilt Limit Position(TBD)
	Clear	8x 01 06 07 01 0W07 0F 0F 0F 07 0F 0F 0F FF

5.1.3, Inquiry command

Command	Function	Command packet	Note
CAM_PowerInq 8x 09 04 00 FF		y0 50 02 FF	On
		y0 50 03 FF	Off(Standby)
CAM_ZoomPosInq	8x 09 04 47 FF	y0 50 0p 0q 0r 0s FF	pqrs: Zoom Position
CAM_FocusAFModelInq	8x 09 04 38 FF	y0 50 02 FF	Auto Focus
		y0 50 03 FF	Manual Focus
		y0 50 04 FF	One Push mode
CAM_FocusPosInq	8x 09 04 48 FF	y0 50 0p 0q 0r 0s FF	pqrs: Focus Position
CAM_WBModelInq	8x 09 04 35 FF	y0 50 00 FF	Auto
		y0 50 01 FF	3000K
		y0 50 02 FF	4000K
		y0 50 03 FF	One Push Mode
		y0 50 04 FF	5000K
		y0 50 05 FF	Manual
		y0 50 00 FF	6500K
		y0 50 06 FF	6500K
		y0 50 07 FF	3500K
		y0 50 08 FF	4500K
		y0 50 09 FF	5500K
		y0 50 0A FF	6000K
		y0 50 0B FF	7000K
CAM_RGainInq	8x 09 04 43 FF	y0 50 00 00 0p 0q FF	pq: R Gain
CAM_BGainInq	8x 09 04 44 FF	y0 50 00 00 0p 0q FF	pq: B Gain
CAM_AEModelInq	8x 09 04 39 FF	y0 50 00 FF	Full Auto
		y0 50 03 FF	Manual
		y0 50 0A FF	Shutter priority
		y0 50 0B FF	Iris priority
		y0 50 0D FF	Bright
CAM_ShutterPosInq	8x 09 04 4A FF	y0 50 00 00 0p 0q FF	pq: Shutter Position
CAM_IrisPosInq	8x 09 04 4B FF	y0 50 00 00 0p 0q FF	pq: Iris Position
CAM_Gain LimitInq	8x 09 04 2C FF	y0 50 0p FF	p: Gain Positon
CAM_BrightPosInq	8x 09 04 4D FF	y0 50 00 00 0p 0q FF	pq: Bright Position
CAM_ExpCompModelInq	8x 09 04 3E FF	y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_ExpCompPosInq	8x 09 04 4E FF	y0 50 00 00 0p 0q FF	pq: ExpComp Position
CAM_BacklightModelInq 8x 09 04 33 FF		y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_WDRStrengthInq	8x 09 04 51 FF	y0 50 00 00 00 0p FF	p: WDR Strength
CAM_NRLevel(2D) Inq	8x 09 04 53 FF	y0 50 0p FF	P: 2DNRLevel
CAM_NRLevel(3D) Inq	8x 09 04 54 FF	y0 50 0p FF	P:3D NRLevel
CAM_FlickerModelInq	8x 09 04 55 FF	y0 50 0p FF	p: Flicker Settings(0: OFF,1: 50Hz,2:60Hz)
CAM_ApertureInq	8x 09 04 42 FF	y0 50 00 00 0p 0q FF	pq: Aperture Gain
CAM_PictureEffectModelInq	8x 09 04 63 FF	y0 50 00 FFy0 50 04 FF	OffB&W
CAM_MemoryInq	8x 09 04 3F FF	y0 50 0p FF	p: Memory number last operated.
SYS_MenuModelnq 8x 09 06 06	FF	y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_LR_Reverselnq 8x 09 04 61	FF	y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_PictureFlipInq 8x 09 04 66	FF	y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_ColorSaturationInq	8x 09 04 49 FF	y0 50 00 00 00 0p FF	p: Color Gain setting 0h (60%) to Eh (130%)
CAM_IDInq	8x 09 04 22 FF	y0 50 0p FF	p: Gamma ID
IR_ReceiveInq 8x 09 06 08 FF		y0 50 02 FF	On
		y0 50 03 FF	Off
IR_ReceiveReturn		y0 07 7D 01 04 00 FF	Power ON/OFF
		y0 07 7D 01 04 07 FF	Zoom tele/wide
		y0 07 7D 01 04 38 FF	AF ON/OFF
		y0 07 7D 01 04 33 FF	Camera _Backlight
		y0 07 7D 01 04 3F FF	Camera _Memory
		y0 07 7D 01 06 01 FF	Pan_titleDriver
CAM_BrightnessInq	8x 09 04 A1 FF	y0 50 00 00 0p 0q FF	pq: Brightness Position
CAM_ContrastInq	8x 09 04 A2 FF	y0 50 00 00 0p 0q FF	pq: Contrast Position
CAM_FlipInq	8x 09 04 A4 FF	y0 50 00 FF	Off
		y0 50 01 FF	Flip-H
		y0 50 02 FF	Flip-V
		y0 50 03 FF	Flip-HV
CAM_Gammalnq	8x 09 04 5B FF	y0 50 0p FF	p: Gamma setting
CAM_VersionInq	8x 09 00 02 FF	y0 50 ab cdmn pq rs tu vw FF	ab cd : vender ID ( 0220 )mn pq : model ID ST ( 0950 )U3 (3950)rs tu : ARM Versionvw : reserve
VideoSystemInq	8x 09 06 23 FF	y0 50 0p FF	P: 0~E Video format0:1080P60 8:720P301:1080P50 9:720P252:1080i60 A:1080P59.943:1080i50 B:1080i59.944:720P60 C:720P59.945:720P50 D:1080P29.976:1080P30 E :720P29.977:1080P25
Pan-tiltMaxSpeedInq	8x 09 06 11 FF	y0 50 ww zz FF	ww: Pan Max Speed zz: Tilt Max Speed
Pan-tiltPosInq	8x 09 06 12 FF	y0 50 0w 0w 0w 0w0z Oz Oz Oz Oz FF	www: Pan Position zzzz: Tilt Position

Note: [X] in the above table indicates the camera address to be operated, [y]=[x+8] .

5.2, Pelco-D protocol command list

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7
Up	0xFF	Address	0x00	0x08	Pan Speed	Tilt Speed	SUM
Down	0xFF	Address	0x00	0x10	Pan Speed	Tilt Speed	SUM
Left	0xFF	Address	0x00	0x04	Pan Speed	Tilt Speed	SUM
Right	0xFF	Address	0x00	0x02	Pan Speed	Tilt Speed	SUM
Upleft	0xFF	Address	0x00	0x0C	Pan Speed	Tilt Speed	SUM
Upright	0xFF	Address	0x00	0x0A	Pan Speed	Tilt Speed	SUM
DownLeft	0xFF	Address	0x00	0x14	Pan Speed	Tilt Speed	SUM
DownRight	0xFF	Address	0x00	0x12	Pan Speed	Tilt Speed	SUM
Zoom In	0xFF	Address	0x00	0x20	0x00	0x00	SUM
Zoom Out	0xFF	Address	0x00	0x40	0x00	0x00	SUM
Focus Far	0xFF	Address	0x00	0x80	0x00	0x00	SUM
Focus Near	0xFF	Address	0x01	0x00	0x00	0x00	SUM
Set Preset	0xFF	Address	0x00	0x03	0x00	Preset ID	SUM
Clear Preset	0xFF	Address	0x00	0x05	0x00	Preset ID	SUM
Call Preset	0xFF	Address	0x00	0x07	0x00	Preset ID	SUM
Query Pan Position	0xFF	Address	0x00	0x51	0x00	0x00	SUM
Query Pan Position Response	0xFF	Address	0x00	0x59	Value HighByte	Value LowByte	SUM
Query Tilt Position	0xFF	Address	0x00	0x53	0x00	0x00	SUM
Query Tilt Position Response	0xFF	Address	0x00	0x5B	Value HighByte	Value LowByte	SUM
Query Zoom Position	0xFF	Address	0x00	0x55	0x00	0x00	SUM
Query Zoom Position Response	0xFF	Address	0x00	0x5D	Value HighByte	Value LowByte	SUM

5.3 Pelco-P protocol command list

Function	Byte1	Byte2	Byte3	Byte4	Byte5	Byte6	Byte7	Byte8
Up	0xA0	Address	0x00	0x08	Pan Speed	Tilt Speed	0xAF	XOR
Down	0xA0	Address	0x00	0x10	Pan Speed	Tilt Speed	0xAF	XOR
Left	0xA0	Address	0x00	0x04	Pan Speed	Tilt Speed	0xAF	XOR
Right	0xA0	Address	0x00	0x02	Pan Speed	Tilt Speed	0xAF	XOR
Upleft	0xA0	Address	0x00	0x0C	Pan Speed	Tilt Speed	0xAF	XOR
Upright	0xA0	Address	0x00	0x0A	Pan Speed	Tilt Speed	0xAF	XOR
DownLeft	0xA0	Address	0x00	0x14	Pan Speed	Tilt Speed	0xAF	XOR
DownRight	0xA0	Address	0x00	0x12	Pan Speed	Tilt Speed	0xAF	XOR
Zoom In	0xA0	Address	0x00	0x20	0x00	0x00	0xAF	XOR
Zoom Out	0xA0	Address	0x00	0x40	0x00	0x00	0xAF	XOR
Focus Far	0xA0	Address	0x01	0x00	0x00	0x00	0xAF	XOR
Focus Near	0xA0	Address	0x02	0x00	0x00	0x00	0xAF	XOR
Set Preset	0xA0	Address	0x00	0x03	0x00	Preset ID	0xAF	XOR
Clear Preset	0xA0	Address	0x00	0x05	0x00	Preset ID	0xAF	XOR
Call Preset	0xA0	Address	0x00	0x07	0x00	Preset ID	0xAF	XOR
Query Pan Position	0xA0	Address	0x00	0x51	0x00	0x00	0xAF	XOR
Query Pan Position Response	0xA0	Address	0x00	0x59	Value High Byte	Value Low Byte	0xAF	XOR
Query Tilt Position	0xA0	Address	0x00	0x53	0x00	0x00	0xAF	XOR
Query Tilt Position Response	0xA0	Address	0x00	0x5B	Value High Byte	Value Low Byte	0xAF	XOR
Query Zoom Position	0xA0	Address	0x00	0x55	0x00	0x00	0xAF	XOR
Query Zoom Position Response	0xA0	Address	0x00	0x5D	Value High Byte	Value Low Byte	0xAF	XOR

6. Camera Maintenance and Troubleshooting

6.1 Camera Maintenance

1) If thecamera is not in use for and extended period of time, please turn off the power adapter switch and an unplug the AC plug from the mains wall plug.
2) Only use a soft cloth or tissue to clean the camera cover.
3) Only use a soft cloth to clean the lens. Use a neutral cleaner if stubborn dirt is present. Do not use a strong or corrosive cleaner.

6.2 Troubleshooting

1) No video output

A. Check whether the camera power supply is connected and if the power indicator is lit.
B. Check whether the camera completes self test once restarted.
C. Check whether the DIP switch is in normal operating mode (see Table 2.2 and Table 2.3)
D. Check whether the video output cable or video display is functional.

2) No image

Check whether the video output cable or video display is functional

3) Image dithering when zooming in or zooming out

A. Check whether the camera installation position is solid
B. Check whether there is machine vibration around the camera

4) Remote control not working

A. Check Remote control address is set to 1 (if the machine is set back to the factory defaults the remote control addresses need to be set back to 1.)
B. Check if the batteries are still functional and not depleted.
C. Check if the camera mode is the normal operating mode (see Table 2.2 and Table 2.3)
D. Check if the menu is closed as camera control through remote controller is only available after exiting the menu. If the video output is via LAN, the menu will not be displayed and menu will automatically exist after 30 seconds. Only after this has happen can the camera be controlled via the remote controller.

5) Serial control not working.

A. Check whether the camera serial device protocol, baud rate and address is set correctly.
B. Check whether the control cable is properly connected.
C. Check whether the camera mode is in the normal operating mode (see Table 2.2 and Table 2.3)

6) Cannot login via the Webpage

A. Check whether the camera is displaying normally.
B. Check whether the network cable is connected properly (Ethernet port yellow light will flash to indicate normal network cable connection)
C. Check whether your computer is within the correct IP segment and that the segment is consistent with the IP address of the camera.
D. Troubleshooting IP connection from Windows Command Prompt.
Click "Start" menu button in windows OS and select "Run". Then type "cmd" in the text window and click "OK" to enter the DOS command prompt window.
Type in "ping 192.168.5.163" (default address) or 'Ping xxx.xxx.xxx.xxx if an alternate IP address was previously configured. The system will return a message "Reply from 192.168.5.163: bytes=32 time=1ms TTL=64" if successful IP connection exists.
If system returns a message “Reply from 192.168.5.163: Destination host unreachable.”, the recheck network connections and IP address.

7. Warranty

1. Limited warranty in respect of Alfatron Products Only

1.1 This limited warranty covers defects in materials and workmanship in this product.
1.2 Should warranty service be required, proof of purchase must be presented to the Company. The serial number on the product must be clearly visible and not have been tampered with in any way whatsoever.
1.3 This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or un reasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by the Company to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover equipment enclosures, cables or accessories used in conjunction with this product.

This limited warranty does not cover the cost of normal maintenance. Failure of the product due to insufficient or improper maintenance is not covered.

1.4 The Company does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.

1.5 Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

1.6 Unless otherwise specified, the goods are warranted in accordance with the manufacturer's product specific warranties against any defect attributable to faulty workmanship or materials, fair wear and tear being excluded.

1.7 This limited warranty only covers the cost of faulty goods and does not include the cost of labor and travel to return the goods to the Company's premises.

1.8 In the event of any improper maintenance, repair or service being carried out by any third persons during the warranty period without the Company's written authorization, the limited warranty shall be void.

1.9 A 7 (seven) year limited warranty is given on the aforesaid product where used correctly according to the Company's instructions, and only with the use of the Company's components.

1.10 The Company will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

1.10.1 Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labour to complete the repair and restore this product to its proper operating condition.; or

1.10.2 Replace this product with a direct replacement or with a similar product deemed by the Company to perform substantially the same function as the original product; or

1.10.3 Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

1.11 The Company is not obligated to provide the Customer with a substitute unit during the limited warranty period or at any time thereafter.

1.12 If this product is returned to the Company this product must be insured during shipment, with the insurance and shipping charges prepaid by the Customer. If this product is returned uninsured, the Customer assumes all risks of loss or damage during shipment. The Company will not be responsible for any costs related to the removal or re-installation of this

product from or into any installation. The Company will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.

1.13 Please be aware that the Company's products and components have not been tested with competitor's products and therefore the Company cannot warrant products and/or components used in conjunction with competitor's products.
1.14 The appropriateness of the goods for the purpose intended is only warranted to the extent that the goods are used in accordance with the Company's installation, classification and usage instructions.
1.15 Any claim by the Customer which is based on any defect in the quality or condition of the goods or their failure to correspond with specification shall be notified in writing to the Company within 7 days of deliver or (where the defect or failure was not apparent on reasonable inspection by the Customer) within a reasonable time after discovery of the defect or failure, but, in any event, within 6 months of delivery.
1.16 If delivery is not refused, and the Customer does not notify the Company accordingly, the Customer may not reject the goods and the Company shall have no liability and the Customer shall pay the price as if the goods had been delivered in accordance with the Agreement.

1.17 THE MAXIMUM LIABILITY OF THE COMPANY UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT.