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USER MANUAL DM-502 Gabor
DUAL-ARM MONITOR MOUNT
For 15 – 27 in. (38.1 – 68.6 cm) desktop computer monitors
User Manual
Thank you for choosing Gabor.
The Gabor Dual-Arm Desktop Mount can securely support two monitors from 15 to 27 inches. The rugged aluminum build and gas spring mechanism will hold two monitors each weighing up to 17.6 pounds. Both mounts consist of two articulating halves that give you maximum control over swivel, tilt, rotation, and height for precise monitor placement.
This desktop mount includes a heavy-duty, low-profile double clamp that will fit into a space with tight clearance, like a cubicle. Integrated cables connect with your computer to offer convenient desktop access to two USB 3.0 ports as well as headphone and microphone jacks.

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Man working at a desk with a black robotic arm mounted on a computer monitor (no visible text or symbols)OVERVIEW

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Tilt / swivel adjustment screws Tension adjustment screw VESA mount Cable guides Audio in and out jacks USB 3.0 ports Clamp mount Clamps Clamp locking knob Clamp screws4 Overview
ALSO INCLUDED
Supplied Parts & Hardware
A M4×12 screws
B M4×30 screws
C M6×12 hex screws
D 4 mm hex key
E M8×12 hex screws
F 5 mm hex key
G Spacers
H Desk plates
| M4M8M6 | Parts | ||
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PRODUCT SPECIFICATIONS
Monitor display size: 15-27 in. (38.1-68.6 cm)
Maximum load capacity: 17.6 lb. (8 kg)
Maximum desktop thickness: 3.5 in. (9 cm)
VESA standards: 75 × 75, 100 × 100
Tilt: -90^ / + 85^
Swivel: 180°
Rotation: 360°
Arm pivot: 180°
Base rotation: 135°
Maximum arm height: 17.7 in. (45 cm)
Arm height adjustment: 14 in. (35.6 cm)
Connectors:
USB 3.0: Standard-A (×2)
Audio: 1/8 in. (3.5 mm) stereo male (×2)
Ports:
USB 3.0: Standard-A
Audio: 1/8 in. (3.5 mm) stereo female (×2)
Cable length: 4 ft. (1.2 m)
Weight (without monitor): 14 lb. (6.4 kg)

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±180° ±90° +90°/-85° ±135°±135° 44.7 in. (113.5 cm) ±180° ±90° ±90° +90°/-85° 100 75 75 100 14.0 in. (35.6 cm) 17.3 in. (44.4 cm)SAFETY WARNINGS
Please read and follow the instructions, and keep this manual in a safe place.
€lean this product with only a soft, dry cloth.
Keep this product away from children.
Make sure everything is secure before proceeding.
Make sure that this product is intact and that there are no missing parts.
To avoid damage to this product, be careful not to overtighten or improperly thread any of the threaded fittings.
Do not exceed the maximum load capacity.
Do not install this product on an unsteady structure or one that is prone to vibration, has a chance of being impacted, or is susceptible to other movements. Reinforce the structure as necessary before installing this product.
Mounting surfaces should be sturdy and flat. Do not install this product on a weak, uneven surface.
1All images are for illustrative purposes only.
ASSEMBLY INSTRUCTIONS
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Attach both desk clamp mounts to the base with the M6 × 12 hex screws. Use the 4 mm hex key to tighten the screws until secure.
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Align the desk plates with the provided holes, and press them into place over the screws of both clamps.
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Attach the clamps to the clamp mounts with the M8 × 12 hex screws. Use the 5 mm hex key to tighten the screws until secure.

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Technical diagram of a mechanical assembly with mounting bracket and mounting bracket (no text or symbols)
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Technical line drawing of a mechanical assembly with two yellow metal components and mounting holes (no text or symbols)
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Technical line drawing of a mechanical device with clamps and a base mount (no text or symbols)Important! If you're installing the desktop mount in a cubicle or other space with limited clearance, slide the clamp mounts between your desk and the partition first. Then attach the clamps to the clamp mounts from underneath the desk.
- Tighten each clamp with the locking knob. For the most stability, the clamps should be parallel to the back edge of your desk.

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Technical line drawing of a mechanical device with rotating base and mounting base (no text or symbols)Make sure the desktop mount doesn't wobble or shift and is securely clamped to the desk before proceeding.
ATTACHING THE MONITORS
Flush Installation
- Carefully place each monitor facedown on a flat surface.
Tip: To avoid scratching the screen, place your monitor on a soft cloth such as a towel.
- Align the holes in the VESA mount with the corresponding mounting holes in your monitor.
Important: Make sure the raised edge of the VESA mount is at the top of your monitor.
- Insert the four M4×12 screws (the shorter of the Phillips screws) into the VESA mount, and use a Phillips screwdriver to fasten them until fully tightened.

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Technical line drawing of a mechanical component with mounting flanges and a central bracket (no text or symbols)Recessed Installation
If the back of your monitors have a recessed area for the VESA mount, follow these steps:
- Carefully place your monitor facedown on a flat surface.
Tip: To avoid scratching the screen, place your monitor on a soft cloth such as a towel.
- Align the spacers with the mounting holes in your monitor.
- Align the the VESA mount holes with the spacers' mounting holes and monitor mounting holes.
Important: Make sure the raised edge of the VESA mount is at the top of your monitor.
- Insert the four M4 × 30 screws (the longer of the Phillips screws) into the VESA mount, and use a Phillips screwdriver to fasten them until fully tightened.

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Technical diagram of a mechanical assembly with mounting holes and a central component (no text or symbols)MOUNTING THE MONITORS
Once attached to the monitor, slide the VESA mount into the quick release until it locks into place.
To remove the monitor, pull the locking tab while lifting the monitor out of the quick release.

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Technical illustration of a mechanical assembly with a bracket and mounting bracket, showing a downward arrow indicating motion (no text or symbols present)12 Mounting the Monitors
ADJUSTING TENSION AND ARTICULATION
Important! The arm tension is preset for lighter monitors. To avoid damage, do not continue to loosen the screw if it's already loose.
Arm Tension
To support your monitor's weight, you can adjust the tension of each mounting arm individually with the included 5 mm hex key.
The tension adjustment screw is located in the joint between the two arm segments.
- For heavier monitors, rotate the screw counterclockwise to increase tension.
- For lighter monitors, rotate the screw clockwise to reduce tension.

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Technical line drawing of a mechanical linkage or pulley system (no text or symbols)13Adjusting

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Tilt SwivelMonitor Swivel and Tilt
Two adjustment screws at the top of each mounting arm regulate the monitor's (vertical) tilt and (horizontal) swivel action. Position your monitor as desired, and use the 5 mm hex key to tighten the screws (clockwise) to fix the monitor in its position.
If you want the monitor to swivel and tilt more freely, use the 5 mm hex key to loosen the screws (counterclockwise).
Important! Always hold your monitor with one hand when changing the tension of either screw.

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Technical line drawing of a mechanical clamp or bracket assembly (no text or symbols)
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Technical line drawing of a mechanical clamp or bracket assembly with a yellow handle, labeled 'Tilt' below (no other text or symbols)14 Adjusting Tension and Articulation
ATTACHING THE CABLES TO YOUR COMPUTER
The Dual-Arm Desktop Mount offers USB and audio connectivity with your computer, and it gives you two convenient USB 3.0 and audio ports on your desktop.
- Connect the USB plugs to available USB ports on your computer or a USB hub.
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Connect the pink mini plug to the audio input (mic) jack on your computer.
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Connect the green mini plug to the audio output (headphone) jack on your computer.
CABLE ORGANIZATION
The desktop mount comes with cable guides on each arm to organize the cables from your monitors and prevent clutter
- Remove the top cable guide by pressing in on the tabs and pulling the guide out of the arm.

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Technical line drawing of a mechanical arm with attached yellow tool (no text or symbols)- Place the monitor cable inside the guide, and snap it back into place.
- Remove the bottom cable guide by unscrewing the Phillips screw, and gently pull and slide it out of the guide slots.

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Technical line drawing of a mechanical assembly with a screwdriver inserted (no text or symbols)- Run the cable inside the guide. Then replace the guide and screw it in until tight.

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2.0V, and urgently de it out of the .TROUBLESHOOTING
| The desk is too thick for the clamp. | If your desktop is thicker than 3.5 in. (9 cm), follow these steps:1. Remove the clamps from the clamp mounts.2. Completely remove the clamp screws and attachments.3. Turn the clamps upside down, and reattach the clamp screws and attachments. |
| The monitor won’t stay in one position. | Make sure your monitor weighs less than 17.6 lb. (8 kg).Adjust the arm tension by turning the adjustment screw counterclockwise to increase the tension. |
| The arm is clamped to the desk but is not steady. | Make sure the base is sitting flush against the desktop, and the clamps are fully tightened.Be sure to attach the desk plates over the attachment screws after attaching the clamp mounts to the base.Make sure the long side of both clamps are parallel to the edge of the desk. |
CUSTOMER SUPPORT
For more information or to arrange service, visit www.madebygabor.com or call Customer Service at 212-594-2353.
Product warranty is provided by the Gradus Group. www.gradusgroup.com
Gabor is a registered trademark of the Gradus Group.
© 2016 Gradus Group LLC. All Rights Reserved.
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ONE-YEAR LIMITED WARRANTY:
This Gabor product is warranted to the original purchaser to be free from defects in materials and workmanship under normal consumer use for a period of one (1) year from the original purchase date or thirty (30) days after replacement, whichever occurs later. The warranty provider's responsibility with respect to this limited warranty shall be limited solely to repair or replacement, at the provider's discretion, of any product that foils during normal use of this product in its intended manner and in its intended environment. Inoperability of the product or part(s) shall be determined by the warranty provider. If the product has been discontinued, the warranty provider reserves the right to replace it with a model of equivalent quality and function.
This warranty does not cover damage or defect caused by misuse, neglect, accident, alteration, abuse, improper installation or maintenance. EXCEPT AS PROVIDED HEREIN, THE WARRANTY PROVIDER MAKES NEITHER ANY EXPRESS WARRANTIES NOR ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This warranty provides you with specific legal rights, and you may also have additional rights that vary from state to state.
To obtain warranty coverage, contact the Gabor Customer Service Department to obtain a return merchandise authorization ("RMA") number, and return the defective product to Gabor along with the RMA number and proof of purchase. Shipment of the defective product is at the purchaser's own risk and expense.

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Customer Support / Warranty | 19Customer Support / Warranty

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GABOR™ A Grudus Group Brand www.MADEBYGABOR.COM
GABOR
A Gradus Group Brand













