SPX9005-PRO-RM - Washing machine Sun Joe - Free user manual and instructions

USER MANUAL SPX9005-PRO-RM Sun Joe

A Division of Snow Joe ^2 , LLC

COMMERCIAL GRADE ELECTRIC PRESSURE WASHER

1300 PSI MAX* | 2 GPM* | 13.5 AMP | HOSE HOLDER

Model SPX9005-PRO-RM

Form No. SJ-SPX9005-PRO-RM-880E-M-V1

THANKS FOR YOUR PURCHASE OF A REMANUFACTURED PRODUCT.

To make sure you get the most out of your product, be sure to register online at

sunjoe.com

to enjoy full product support.

OPERATOR'S MANUAL

A Division of Snow Joe ^® , LLC

COMMERCIAL GRADE ELECTRIC PRESSURE WASHER

1300 PSI MAX* | 2 GPM* | 13.5 AMP | HOSE HOLDER

Model SPX9005-PRO-RM

Form No. SJ-SPX9005-PRO-RM-880E-M-V1

IMPORTANT!

Safety Instructions

All Operators Must Read These Instructions Before Use

WARNING! This indicates a hazardous situation, which, if not avoided, could result in death or serious injury.

CAUTION! This indicates a hazardous situation, which, if not avoided, could result in minor or moderate injury.

⚠️DANGER! This indicates a hazardous situation, which, if not followed, will result in death or serious injury.

General Safety

WARNING! This appliance is not intended for use by children or by unassisted, unsupervised persons whose physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance.

Before starting up your machine, please check it carefully for any defects. If you find any, do not start up your machine. Contact your authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).

- Stay alert – Watch what you are doing. Use common sense. Do not operate the pressure washer when you are tired, or under the influence of alcohol or drugs.

- Do not overreach – Keep proper footing and balance at all times.

- Avoid unintentional starting – Do not carry a plugged-in machine with your finger on the trigger. Make sure the switch is off before plugging in the machine.

- Do not abuse the cord – Never carry the machine by the cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.

- Use safety glasses – Also use safety footwear, snug-fitting clothing, protective gloves, hearing and head protection.

- Check the water temperature – This pressure washer is only meant to pump cold water. NEVER connect it to a hot water supply as it will significantly reduce the life of the pump.

- Store indoors – NEVER store the pressure washer outdoors or where it could freeze. The pump could be seriously damaged.

- Ground Fault Circuit Interrupter (GFCI) – This product is provided with a ground fault circuit interrupter built into the power cord plug. If replacement of the plug or cord is needed, use only identical replacement parts.

- Inspect electrical cords - The insulation of the power cord should be perfectly intact. If the power cord is damaged or shows any signs of wear or tear, do not use the pressure washer. Contact your authorized Snow Joe ^8 + Sun Joe ^8

• Risk of explosion – Do not spray flammable liquids.
• Disconnect the tool – Disconnect from the electrical power supply before performing any maintenance task.
• Keep children away – This high-pressure electric power washer must not be used by children or untrained personnel.
• To ensure appliance safety, use only original replacement parts from the manufacturer or those approved by the manufacturer.

⚠ WARNING! Water that has flowed through backflow preventers is considered to be non-potable.

WARNING! During cleaning, maintenance or when replacing parts, the machine must be disconnected from its power source by removing the plug from the socket outlet.

⚠ WARNING! High-pressure hoses, fittings, and couplings are important for the safe operation of the appliance. Use only hoses, fittings, and couplings recommended by the manufacturer.

- Check for damaged parts – Do not use the appliance if the supply cord or other important parts of the appliance are damaged (e.g. safety devices, high-pressure hoses, trigger gun).

⚠ WARNING! If an extension cord is used, the plug and socket must be of watertight construction.

⚠ WARNING! Inadequate extension cords can be dangerous.

- This high-pressure electric power washer must not be used at temperatures below 32^ (0^) .

⚠ WARNING! Power cords on drums should always be completely unwound to prevent the cord from overheating.

Electrical Safety

ATTENTION: If there are problems with the electrical mains, short voltage drops may appear when starting the equipment. This can, in turn, influence other equipment (e.g. cause a lamp to blink). If the MAINS-IMPEDANCE Zmax < 0.335 OHM, such disturbances are not expected. (If you require assistance, contact your local supply authority for further information.)

WARNING! Electrical Shock Hazard – Before starting up your machine, please check it carefully for any defects. If you find any, do not start up your machine and contact your distributor.

The following should be observed when connecting the high-pressure electric power washer to the electric supply:

• The electric supply connection should be performed by a qualified person.
• The electric supply to this appliance should include either a residual current device that will interrupt the supply if the leakage current to the earth exceeds 30 mA for 30 ms or a device that will interrupt the earth circuit (GFCI).

IMPORTANT: Only use water without any impurities. If there is a risk of running sand into the inlet water (i.e. from your own well), an additional filter should be installed.

Grounding Instruction

This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

temperature inside the pump is over 140°F (65°C), and the valve closes when the temperature is lowered down.

1. Ground fault circuit interrupter (GFCI) protection - This pressure washer is provided with a ground-fault circuit-interrupter (GFCI) built into the plug of the power-supply cord. This device provides additional protection from the risk of electric shock. Should replacement of the plug or cord become necessary, use only identical replacement parts that include GFCI protection.
2. It is not recommended to use an extension cord with this pressure washer. The unit comes standard with a 35 ft GFCI power cord. Using an extension cord may cause a drop in line voltage resulting in loss of power and overheating.
3. If an extension cord is going to be used. Use only 3-wire extension cord that has 3-prong grounding type plug for the product. Use only extension cords that are intended for outdoor use. These extension cords are identified by marking "Acceptable for use with outdoor appliance; store indoors while not in use". Use only extension cord having an electrical rating not less than the rating of the product. Do not use damaged extension cords. Examine extension cord before using and replace if damaged. Do not abuse extension cord and do not yank on any cord to disconnect. Keep cord away from heat and sharp edges. Always disconnect extension cord from the receptacle before disconnecting the product from the extension cord.

WARNING

Electric shock may cause SEVERE INJURY or DEATH. Heed these warnings:

- Do not allow any part of the electric pressure washer to make contact with water while it is in operation. If the appliance becomes wet while turned off, wipe dry

1. To prevent the appliance cord from disconnecting from the extension cord during operation, make a knot with the two cords as shown in Table 1.

Table 1. Method of Securing Extension Cord

(A) Tie cord as shown

(B) Connect plug and receptacle

1. Do not abuse the cord. Never pull the pressure washer by the cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.

Risk of electrocution

• Inspect cord before using.
• Do not use if cord is damaged.
• Keep all connections dry and off the ground.
• Do not touch plug with wet hands.
• Keep cord away from heat and sharp edges.
• Do not spray electrical apparatus and wiring.

Risk of explosion

- Do not sorav flammable liquids.

Product Description

Purpose

- This electric high pressure washer is intended for residential use. It is designed for medium-to-heavy duty cleaning jobs on boats, motorcycles, RV's, ATV's, trailers, decks, barbecues, siding, patio furniture, and more.

Areas of application

• Never use the machine in potentially explosive areas under any circumstances!
• The operating temperature must be between 32^ (0^) and 104^ (40^) .
• The machine consists of an assembly with a pump, which is encased in a shock-absorbing housing. To provide the operator with an optimal working position, the machine is equipped with a spray wand and a non-slip handle grip, whose shape and configuration comply with applicable regulations.
• Do not cover or modify the spray wand or the spray nozzle in any way.
• The high-pressure electric power washer is designed to be used with cold water; higher temperatures can damage the pump.
• Do not use water that is dirty, gritty, or contains any chemical products, as such impurities could impair operation and shorten the life of the machine.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.

Symbols SymbolsDescriptions Descriptions
	READ THE OPERATOR'S MANUAL(S) – Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate.		WARNING! Electrical shock hazard.
	SAFETY ALERT – Indicates a precaution, a warning, or a danger.		WARNING! Do not expose the unit to rain or wet conditions.Keep dry.
	WEAR EYE AND HEARING PROTECTION – For protection against injury, wear ear defenders and safety goggles.		To reduce the risk of injury, user must keep all bystanders at least 49 ft (15 m) away.
	Wear safety gloves during use to protect hands.		Wear non-slip footwear that will protect your feet and improve your footing on slippery surfaces.

Know Your Commercial Grade Pressure Washer

Read the owner's manual and safety rules carefully before operating the pressure washer. Compare the illustration below to the unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.

Technical diagram of a two-wheeled water heater with numbered components and labeled parts

1. Trigger gun
2. Trigger gun holder
3. High-pressure hose
4. Spray wand

5. Handle

6. Oil measuring plug

7. On/Off switch
8. Power cord with GFCI
9. Upper handle frame

10. On-board nozzle storage

11. 15° Quick-Connect nozzle (yellow)

12. 25° Quick-Connect nozzle (green)
13. 40" Quick-Connect nozzle (gray)
14. Soap Quick-Connect nozzle (black)
15. Adjustable pressure valve

Unpacking

Carton Contents

• Electric pressure washer with lower handle frame
• Upper handle frame
- Spray wand
- Trigger gun
- Oil measuring plug
- Five (5) Quick-Connect nozzles (0°, 15°, 25°, 40° and Soap)
- Needle clean-out tool (included with manual packet)
• High-pressure hose
• Manuals with registration card

1. Carefully remove the pressure washer and check to see that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe ^8 + Sun Joe ^5 customer service center at 1-866-SNOWJOE (1-866-766-9563).

NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new electric pressure washer. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!

⚠ WARNING! Do not connect to power supply until assembly is complete. Failure to comply could result in accidental starting and possible serious personal injury.

Fig. 1 Upper handle frame Push button Lower handle frame

IMPORTANT! Before starting, follow the instructions below to remove the oil inlet nut on top of the pump and replace with the oil measuring plug.

1. Flip up the pump cover to expose the oil inlet nut. Use a wrench to loosen and remove the oil inlet nut by twisting it counterclockwise (Fig. 2).

Fig. 2 Pump cover Oil inlet

NOTE: Be sure to retain the oil inlet nut in event that the pressure washer needs to be transported.

NOTE: Use the oil inlet nut when transporting the pressure washer. Before using the pressure washer again, you must reinstall the oil measuring plug.

1. Fit the spray wand into the trigger gun and rotate it until the two parts are completely locked (Fig. 4).

Fig. 4 Trigger gun Spray wand

1. Connect the high-pressure hose to the trigger gun (Fig. 5).

Fig. 5 High-pressure hose Trigger gun

⚠ WARNING! Keep hose away from sharp objects. Bursting hoses may cause injury. Examine hoses regularly and replace if damaged. Do not attempt to mend a damaged hose.

1. Thread your garden hose (male end) into the garden hose adapter (Fig. 7). The garden hose must have an internal diameter of at least 13 mm (1/2 in.) and must be reinforced. The water supply must be at least equal to the washer delivery capacity.

NOTE: The machine is not suitable for connection to the potable water main.

Fig. 7 Water inlet Garden hose

1. Attach garden hose to water supply (Fig. 8).

Fig. 8 Connect to water supply

Operation

Using the Pressure Washer

1. Position the washer as CLOSE as possible to the water supply.
2. The washer must be used on a secure and stable surface in a standing, upright position (Fig. 9).

Fig. 9

1. Make sure the unit is switched off before plugging the unit into the power outlet.
2. Check that the electrical supply voltage and frequency (Volt/Hz) correspond to those specified on the rating plate. If the power supply is correct, you may now plug the pressure washer into the power outlet (Fig. 10).

Fig. 10 Power light indicator Reset

Fig. 11 Safety lock Slot Trigger

1. Press the ON/OFF switch on the ON(I) side to start the pressure washer (Fig. 12).
   

Fig. 12 ON/OFF switch

1. When re-starting the motor, always keep the trigger proceed

Adjusting Pressure

The unit is equipped with adjustable pressure technology. Use the adjustable pressure valve to raise or lower pressure. To increase pressure, twist clockwise; to decrease pressure, twist counter-clockwise (Fig. 13).

Fig. 13 Adjustable pressure valve Raise the pressure Lower the pressure

Using Nozzles

Before beginning any cleaning task, determine the best nozzle for the job. Each of the nozzles has a different spray pattern. The nozzle patterns are 40° (for gentle cleaning), 25° (for all-purpose cleaning), 15° (for tough jobs), 0° (for spot cleaning or hard-to-reach areas) and the soap nozzle (for detergent application).

CAUTION! NEVER change nozzles without locking the safety lock on the trigger handle.

⚠ WARNING! High-pressure jets can be dangerous if subject to misuse. The jet must not be directed at persons,

Fig. 14 Slot Safety lock

1. Snap the desired nozzle onto the Quick-Connect collar until it clicks into place (Fig. 15).

Fig. 15 Spray wand quick- connect collar "Click" Nozzle

To disconnect a nozzle from the spray wand once the cleaning job is complete:

1. Tum off the pressure washer and shut off the water supply. Pull the trigger to release water pressure.
2. Engage the safety lock on the trigger handle by pushing up on the safety lock until it clicks into the slot (Fig. 14).
3. Remove the nozzle by placing your hand over the nozzle

⚠ WARNING! When being used with detergent, the unit MUST NOT be set to a high pressure setting.

1. Remove the cap from the detergent tank and fill the tank with detergent (Fig. 16).

NOTE: Many detergents may require mixing prior to use. Prepare the cleaning solution as instructed on the solution bottle.

Fig. 16 Pressure washer detergent Detergent tank

1. Install the soap nozzle (black) on the spray wand (Fig. 14).
2. Turn on the pressure washer. Pull the trigger to operate the unit. The liquid detergent will automatically mix with water and be discharged through the nozzle.

⚠️CAUTION! Always test the detergent in an inconspicuous area before use.

1. Apply detergent from the bottom to the top of the dry surface to be cleaned.

NOTE: Wetting the surface first is not recommended as it dilutes the detergent and reduces its cleaning ability.

1. Allow the detergent to remain on the surface for a short time before rinsing. Do not allow the detergent to dry on

2. Run clean water through the detergent tube to remove any remaining detergent. Then, remove and store for later use.

⚠️CAUTION! Damage may occur to painted surfaces if the detergent is allowed to dry on the surface. Wash and rinse a small section at a time. Avoid working on hot surfaces or in direct sunlight.

⚠️CAUTION! Failure to follow these cleaning instructions will cause the injection system to become clogged and inoperable.

Rinsing with the Pressure Washer

1. Tum off the pressure washer and shut off the water supply.

2. Pull the trigger to release water pressure.

3. Engage the safety lock on the trigger handle by pushing up on the safety lock until it clicks into the slot (Fig. 14).
4. Remove the soap nozzle by placing your hand over the nozzle while pulling back on the quick-connect collar.
5. Select the right nozzle for the job (Fig. 18);

Fig. 18

Line drawings of five different types of hair blisters or clips, each with a pointed tip and spiky texture (no text or symbols)

III) Use the 25° fan-tip nozzle (green) to clean home siding, brick patios, wood decks, driveways, or sidewalks. When using this nozzle, test a small area first to avoid surface damage.
IV) Use the 40° wide-spray tip nozzle (gray) to clean items such as cars, trucks, boats, patio furniture, or lawn equipment.
V) Use the Soap nozzle (black) for low-pressure detergent application to clean equipment, remove mildew and oxidation stains from houses, clean bricks or degrease grimy surfaces.

NOTE: When using detergent, make sure to install the correct Soap nozzle (black). All of the other colored nozzles will not work for detergent application.

1. Start at the top of the area to be rinsed and work your way down, making sure to overlap your strokes.

IMPORTANT! NEVER USE:

• Bleach, chlorine products, and other corrosive chemicals
  • Liquids containing solvents (e.g. paint thinners, gasoline, oils)
  • Tri-sodium phosphate products
• Ammonia products
  • Acid-based products

These chemicals will harm the unit and will damage the cleaning surface.

Shutting down

1. Make sure the pressure adjustable valve is closed. Turn the switch to the OFF (0) position and unplug the power cord from the outlet.
2. Turn off the water source.
3. Hold the trigger to release water pressure.

Storage

⚠CAUTION! Always store your commercial grade pressure washer in a location where the temperature will not fall below 32°F (0°C). The pump in this machine is susceptible to permanent damage if it freezes. FREEZE DAMAGE IS NOT COVERED BY THE WARRANTY.

• Store the pressure washer indoors in a dry, covered area where it is not subject to adverse weather conditions.
• It is important to store this product in a frost-free area.
  • Always empty water from the hoses and the pump before storing.

⚠️CAUTION! The use of a pump protector is recommended to prevent cold weather damage during storage over the winter months.

Winterizing + long-term storage

If you must store your pressure washer in a location where the temperature falls below 32^ F ( 0^ C), you can minimize the chance of damage to your machine by utilizing the following procedure:

• Disconnect all water connections.
• Turn on the pressure washer for a few seconds until the remaining water in the pump exits. Turn off immediately.
• Do not allow the high-pressure hose to become kinked.
• Store the machine and accessories in a room that does not reach freezing temperatures.
• Do not store near a furnace or other sources of heat that may dry out the pump seals.
• Operate the pressure washer with non-corrosive/non-toxic anti-freeze, a pump saver, or a pump protector before storing for the winter.

Maintenance

CAUTION! Before working on the pressure washer, disconnect the plug from the power supply socket.

Change Pump Oil

The pump was filled with standard 5W-40 synthetic oil at the factory. Check the table below for compatible pump oil and schedule of oil changes.

OIL TYPE	FIRST CHANGETIME	TIME INTERVALSFOR CHANGING
Synthetic5W-40 oil	50 hours Every	100 hours
Synthetic10W-30 oil	50 hours Every	150 hours

To change the pump oil, follow the instructions below.

1. Remove the detergent tank, and place a container under the pump for waste oil. Use a wrench to loosen and remove the oil draining nut located at the bottom of the pump (Fig. 19).

Technical line drawing of an engine cylinder assembly (no text or symbols)

Fig. 20 Oil measuring plug MIN. oil level Oil inlet

1. Check the oil level with the oil measuring plug. Make sure the oil level is above the MIN on plug (Fig. 20).

NOTE: If the oil is less than MIN, please add the oil and check the oil level through the oil level window on the side of the pump, until the oil reaches the red dot on the window (Fig. 21).

Fig. 21 Oil level window Do not pass the red dot

Fig. 23 Filter

1. Clean the nozzle with the needle clean-out tool provided (Fig. 24). Remove the spray wand from the gun; remove any dirt from the nozzle hole and rinse.
   

Fig. 24 Needle clean-out tool

Service + Support

If your Sun Joe SPX9005-PRO-RM commercial grade electric pressure washer requires service or maintenance, please call the Snow Joe + Sun Joe customer service center at 1-866-SNOWJOE (1-866-766-9563).

Model + Serial Numbers

When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

Record the following numbers from the housing or handle of your new product: Model #: S | P | X | 9 | 0 | 0 | 5 | - | P | R | O | - | R | M | Serial #:

Disposal

Recycling the Pressure Washer

- Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities.

Troubleshooting

• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that its parts are in proper working order.
  • To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.

Problems	Possible Cause	Possible Solution
Machine refuses to start	Power failure/machine not plugged into a working receptacle.Defective socket.Fuse has blown.Defective extension cord.	Check to make sure machine is plugged into a working outlet.Check the power cord and reset the GFCI.Try a different outlet.Replace fuse. Switch off any other machines that are using the same circuit.Try the unit without an extension cord.
Fluctuating pressure	Pump sucking air.Valves dirty, worn out, or stuck.Pump seals worn out.	Check the hoses and connections are airtight.Clean or replace valves/seals.Please call the Snow Joe ^x + Sun Joe ^x customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
Machine stops	Fuse has blown.Incorrect mains voltage.Thermal sensor activated.Nozzle partially blocked.	Replace fuse. Switch off other machines using the same circuit.Check that the mains voltage corresponds to specification on the model label.Let the washer cool down for 5 minutes, then restart.Clean the nozzle.
Machine pulsating	Air in inlet hose.Inadequate supply of mains water.Nozzle partially blocked.Water filter blocked.	Allow machine to run by holding the trigger until regular working pressure resumes.Check that the water supply corresponds to the specifications required.WARNINGS Avoid using long this hours.

Optional Accessories

⚠ WARNING! ALWAYS use only authorized Snow Joe ^® + Sun Joe ^® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this electric pressure washer. Contact Snow Joe ^® + Sun Joe ^® if you are unsure whether it is safe to use a particular replacement part or accessory with your pressure washer. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

			ModelAccessor
1		Sun Joe ^® House + Deck All-Purpose Pressure Washer Rated Concentrated Cleaner	SPX-HDC1G
		Sun Joe ^® Premium Snow Foam Pressure Washer Rated Car Wash Soap + Cleaner	SPX-FCS1G
		Sun Joe ^® All-Purpose Heavy Duty Pressure Washer Rated Cleaner + Degreaser	SPX-APC1G
2		25-Foot Medium-duty Extension Hose for SPX Pressure Washer Series	SPX-25H
3		Solid Brass Universal Quick Connector	SPX-UQC

NOTES

SNOW JOE® + SUN JOE® REFURBISHED GOODS WARRANTY

GENERAL CONDITIONS:

Snow Joe ^ + Sun Joe ^ operating under Snow Joe ^® , LLC warrants this refurbished product to the original purchaser for 90 days against defects in material or workmanship when used for normal residential purposes. If a replacement part or product is needed, it will be sent free of charge to the original purchaser except as noted below.

The duration of this warranty applies only if the product is put to personal use around the household. It is the owner's responsibility to correctly perform all maintenance and minor adjustments explained in the owner's manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:

To obtain a replacement part or product, please visit snowjoe.com/help or email us at [e-mail] for instructions. Please be sure to register your unit beforehand to speed up this process. Certain products may require a serial number, typically found on the decal affixed to the housing or guard of your product. All products require a valid proof of purchase.

EXCLUSIONS:

- Wearing parts like belts, augers, chains and tines are

Snow Joe ^9 + Sun Joe ^8 may from time to time change the design of its products. Nothing contained in this warranty shall be construed as obligating Snow Joe ^9 + Sun Joe ^8 to incorporate such design changes into previously manufactured products, nor shall such changes be construed as an admission that previous designs were defective.

This warranty is intended to cover product defects only. Snow Joe*, LLC is not liable for indirect, incidental or consequential damages in connection with the use or misuse of the Snow Joe* + Sun Joe* products covered by this warranty. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty. Some states do not allow exclusions of incidental or consequential damages so the above exclusions may not apply in all states. This warranty may give you specific legal rights in your state.

HOW TO REACH US:

We're here to help Monday through Friday from 9AM to 7PM EST and Saturday and Sunday 9AM to 4PM. You can reach us at 1-866-SNOWJOE (1 866-766-9563), online at snowjoe/com, via email at [e-mail] or tweet us @snowjoe.