ION100V-21LM-RM - Lawn mower Sun Joe - Free user manual and instructions

USER MANUAL ION100V-21LM-RM Sun Joe

A Division of Snow Joe ^® , LLC

CORDLESS LAWN MOWER

100V MAX* | 5.0 Ah | 20-INCH

Model iON100V-21LM-RM Form No. SJ-iON100V-21LM-RM-880E-MR2-V2

THANKS FOR YOUR PURCHASE OF A REMANUFACTURED PRODUCT.

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to enjoy full product support.

OPERATOR'S MANUAL

A Division of Snow Joe ^® , LLC

CORDLESS LAWN MOWER

100V MAX* | 5.0 Ah | 20-INCH

Model iON100V-21LM-RM Form No. SJ-iON100V-21LM-RM-880E-MR2-V2

IMPORTANT!

Safety Instructions

All Operators Must Read These Instructions Before Use

Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death.

General Safety WARNINGS!

When using this cordless lawn mower, basic safety precautions should always be followed to reduce the risk of fire, electric shock and personal injury. These precautions include:

⚠ WARNING! Do not operate without the entire grass collection bag, discharge guard, rear guard or other safety protective devices in place and in proper working order.

⚠ WARNING! The use of any other accessory or attachment might increase the risk of injury.

WARNING! To reduce the risk of injury, inspect the grass collection bag assembly frequently and replace with recommended replacement if there are signs of wear or deterioration.

Before using the mower, take the time to familiarize yourself

A damaged blade or worn blade nut may break off the mower assembly and cause serious injury. Replace the damaged blade or blade nut before using the mower.

1. Avoid dangerous conditions – Do not use the mower in the rain or when the grass is damp or wet.
2. Keep children, bystanders and pets away – Always keep children and spectators a safe distance away from the mower during operation and as the machine cools.
3. Dress properly – Always wear personal safety gear (i.e. glasses, rubber gloves, protective footwear and dust masks) and proper clothing when using the mower. Loose clothing, long hair or jewelry may get caught in the moving parts.
4. Use the right appliance – Do not use the lawn mower for any applications other than those for which it was intended.
5. Do not force the lawn mower – It will perform better with less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.
6. Do not overreach – Keep proper footing and balance at all times.
7. Stay alert – Always be alert and watch what you are doing. Use common sense. Do not operate the lawn mower when you are tired or under the influence of alcohol or drugs.

8. Disconnect the lawn mower – Turn OFF and remove the battery and the safety key when the mower is not in use, before servicing it, when changing accessories and when

9. Keep cutting blade sharp and clean – Properly maintained cutting blades with sharp edges are less likely to bind and are easier to control.

10. Keep all parts of the body away from the cutting blade - Do not remove cut material or hold material to be cut when blade is moving. Make sure the switch is off when clearing jammed material. A moment of inattention while operating the product may result in serious personal injury.
11. If the lawn mower strikes a foreign object, follow these steps:
    i) Stop the lawn mower by releasing both the self-propel lever and the switch lever.
    ii) Remove the battery and the safety key.
    iii) Inspect for damage.
    iv) Repair any damage before restarting and operating the lawn mower.
12. Only use identical replacement blades and other genuine parts.
13. Keep guards in place and in proper working order.
14. If the battery charger cable is damaged, please call the Snow Joe ^15 + Sun Joe ^15 customer service center at 1-866-SNOWJOE (1-866-766-9563).
15. If charging the power tool in a damp location is unavoidable, use a residual current device (RCD) protected power supply. The using of an RCD reduces the risk of electric shock.
16. Avoid body contact with earthed or grounded surfaces such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
17. Do not expose power tools to rain or wet conditions.

Electrical Safety

Battery + Charger Safety Instructions

We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs.

Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.

IMPORTANT! Analyses confirm that incorrect use and poor care of high-performance batteries are the main factors responsible for personal and/or product damage.

⚠ WARNING! Use only approved replacement batteries; other batteries may damage the lawn mower and cause it to malfunction, which can lead to serious personal injury.

⚠️CAUTION! To reduce the risk of injury, charge the ION100V-5AMP battery pack only in their compatible charger (model ION100V-RCH). Other types of chargers present risk of fire, personal injury, and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery pack.

- Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.

• Do not use an extension cord unless it is absolutely necessary - Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock. If an extension cord must be used, plug the charger into a properly wired 18 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.
• Charger iON100V-RCH is rated for 100 - 120V AC only - The charger must be plugged into an appropriate receptacle.
• Use only recommended attachments – Use of an attachment not recommended or sold by the battery charger or battery pack manufacturer may result in risk of fire, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove battery pack from unplugged chargers.

WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

• Do not burn or incinerate battery packs – Battery packs may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.
• Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped, run over or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger are damaged, please contact an authorized Snow Joe ^3 + Sun Joe ^3 dealer or call the Snow Joe ^3 + Sun Joe ^3 customer service center

Protection from environmental influences

1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from moisture and rain. Moisture and rain can cause dangerous cell damage.
3. Do not use the cordless tool or the battery charger near vapors and flammable liquids.
4. Use the battery charger and cordless tools only in dry conditions and at an ambient temperature of 50^ F – 104^ F ( 10^ C – 40^ C).
5. Do not keep the battery charger in places where the temperature is liable to reach over 104^ F ( 40^ C). In particular, do not leave the battery charger in a car that is parked in the sunshine.
6. Protect batteries from overheating. Overloads, overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.
7. Store the charger and your cordless tool only in dry locations with an ambient temperature of 50^ F – 104^ F ( 10^ C – 40^ C). Store your lithium-ion battery pack in a cool, dry place at a temperature of 50^ F – 68^ F ( 10^ C – 20^ C). Protect the battery pack, charger and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage (charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery packs that were stored below 32^ F ( 0^ C) for more than 60 minutes must be discarded.

9. When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. Avoid electrostatic charging and never touch the battery poles.

10. Do not exhaustively discharge batteries. Exhaustive discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage or non-use of partially discharged batteries. Stop working as soon as the performance of the batteries falls noticeably or the electronic protection system triggers. Place the battery packs in long-term storage only after they have been fully charged.

11. Protect batteries and the tool from overloads. Overloads will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.
12. Avoid damage and shocks. Immediately replace batteries that have been dropped from a height of more than one meter or those that have been exposed to violent shocks, even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
13. If the battery pack suffers overloading and overheating, the integrated protective cutoff will switch off the equipment for safety reasons. If this situation happens, stop the tool and let the battery cool down for a few minutes before restarting.
14. Use only original battery packs. The use of other batteries poses a fire risk and may result in injuries or an explosion.

Information about the charger and the charging process

1. Please check the data marked on the rating plate of the battery charger (sold separately). Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.

2. Protect the battery charger and its cord from damage. Keep the charger and its cord away from heat, oil and

3. Do not overcharge batteries. Do not exceed the maximum charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries in the charger for days on end.

4. Never use or charge batteries if you suspect that it has been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suffered dangerous damage (exhaustive discharge).
5. Charging batteries at a temperature below 50^ F ( 10^ C) will cause chemical damage to the cells and may cause a fire.
6. Do not use batteries that have been exposed to heat during the charging process, as the battery cells may have suffered dangerous damage.
7. Do not use batteries that have suffered curvature or deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.)
8. Never fully discharge the battery pack (maximum recommended depth of discharge is 80%). A complete discharge of the battery pack will lead to premature aging of the battery cells.

IMPORTANT!

Safety Instructions for Walk-Behind Mowers

General Operation

• Read, understand and follow all instructions on the machine and in the manual(s) before starting.

• Do not put hands or feet near or under the machine. Always stay close of the discharge opening

• Do not operate the machine without the entire grass catcher, discharge guard, rear guard or other safety protective devices in place and in proper working order.

• Never leave a running machine unattended.
• Stop the engine (motor) and wait until the blade comes to a complete stop before cleaning the machine, removing the grass catcher or unclogging the discharge guard.
• Operate the machine only in daylight or in good artificial light.
• Do not operate the machine when you are tired or under the influence of alcohol or drugs.
• Never operate the mower in wet grass. Always be sure of your footing; walk, never run, with the mower.
• If the machine should start to vibrate abnormally, stop the engine (motor) and immediately check the machine to ascertain the cause. Vibration is generally a signal of trouble.
• Keep the blade sharp.
• Keep hands and feet away from the cutting area.
  • Always wear eye protection when operating the machine.
• Objects struck by the lawn mower blade can cause severe injuries. The mowing area should always be carefully examined and cleared of all objects prior to each mowing.

Slope Operation

Slopes are major factors related to slip and fall accidents, which can result in severe injury. Operation on all slopes requires extra caution. If you feel uneasy on a slope, do not mow it.

• Mow across the face of slopes; never mow slopes following an up and down traverse. Exercise extreme caution when changing direction on a slope.

- Watch for holes, ruts, bumps, rocks or other hidden

Service

• Stop the machine and remove the battery before servicing, cleaning, or removing grass from the lawn mower.
• Keep all nuts and bolts tight.
• Never tamper with safety devices. Regularly check to ensure these devices are in place and in proper working order.
• Keep the mower free from grass, leaves or other debris buildup.
  • If you strike a foreign object, stop and inspect the machine. Repair, if necessary, before restarting.
• Never make any adjustments or repairs with the engine (motor) running. Always remove the battery before adjusting, cleaning or repairing.
• Check the grass bag components and the discharge guard frequently and replace with manufacturer's recommended parts when necessary.
• Mower blade is sharp. Wrap the blade or wear gloves, and use extra caution when servicing it.
• Maintain or replace safety and instruction labels, as necessary.
• If your power tool requires service, contact an authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563). Only identical replacement parts should be utilized for repairs. This will ensure that the safety of the power tool is maintained.
• If the battery charger cable is damaged, it must be immediately replaced to avoid a hazard. Contact the Snow Joe ^xx + Sun Joe ^xx customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all instructions on the machine before attempting to assemble and operate.

Symbols SymbolsDescriptions Descriptions
	DANGER! Rotating blades.Keep hands and feet away.		Keep bystanders and children a safe distance away.
	Safety Alert. Caution.To reduce the risk of injury,user must read instruction manual.		Wear eye and hearing protection.For protection against injury, wear ear defenders and safety goggles.
	WARNING! Do not expose or operate the unit in rain or wet conditions. Keep dry.		Wear protective gloves and non-slip footwear when using the machine and handling debris.
	Slip on slope hazard - Use extra caution when mowing on slopes to prevent slip and fall accidents.		Severing of toes or fingers by rotary mower blade.
	Thrown objects and rotating blade can cause severe injury.		Keep bystanders a safe distance away from the work area.

Know Your Cordless Lawn Mower

Read the owner's manual and safety instructions carefully before operating the mower. Compare the illustration below to the mower in order to become familiar with the location of the various controls and adjustments. Save this manual for future reference.

1 2 3 4 6 7 8 9 10 24 23 22 21 20 19 5 12 13 14 15 25 26 27 28 29 31 30 SUNIOES

Technical Data

Motor 1000 W Brushless

Battery Voltage Max ^* 100V D.C.

Battery Capacity 5.0 Ah

Charge Time Max 1 hr 40 min

Charger Input 100 - 120V AC,

50 – 60 Hz, 520 W

Charger Output 100V D.C. = 4 A

Cutting Width Max 20 in. (50.8 cm)

Cutting Height 1.2 in. to 3.75 in.

(30 mm to 95 mm)

Grass Bag Capacity 13.2 Gal (50 L)

No Load Speed 2800 rpm

Net Weight 71.8 lbs (32.6 kg)

* Initial no-load voltage, when fully charged, peaks at 100.8 volts; nominal voltage

under typical load is 86.4 volts

Unpacking

Carton Contents

• Cordless lawn mower
- Grass collection bag
- Side discharge chute
- Mulching plug (inserted in rear discharge opening)
• 100V Lithium-Ion Battery
• 100V Battery Quick Charger
• Manual with registration card

1. Carefully remove the lawn mower and check to see that all of the above items are supplied.

Battery Charge Level Indicator

The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator (Fig. 1):

Fig. 1 Press Charge level indicator push button

• All 4 level monitoring LEDs are lit: Battery charge level is high.
• 3 level monitoring LEDs are lit: Battery charge level is decreasing.
• 2 level monitoring LEDs are lit: Battery charge level is decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is flat. Stop work IMMEDIATELY and charge the battery. Otherwise the battery's service life will be greatly shortened.

Light IndicatorsLights

NOTE: Immediately after using the battery pack, the charge level button may display a lower charge than it will if checked a few minutes later. The battery cells "recover" some of their charge after resting.

USB Charging Port

The iON100V-5AMP lithium-iON battery is equipped with 2 USB charging ports, which can provide 5V power for most smart phones, tablets, wearables and other USB devices.

To charge with the battery, connect a USB cable that came with your selected electronic device to one of the USB ports under the handle of the iON100V-5AMP battery pack and to your device. The charging process will start immediately (Fig. 2).

Fig. 2 USB charging ports

NOTE: If you experience any issues with charming your

Fig. 3 LED light BS1 Push twice to start/stop

Charger Operation

WARNING! Charge only the iON100V-5AMP lithium-ion battery pack in compatible iON100V-RCH battery charger. Other types of batteries may cause personal injury and damage.

To reduce the risk of electric shock, do not allow water to flow into the charger's AC/DC plug.

When to Charge the iON100V-5AMP Lithium-Ion Battery

NOTE: The iON100V-5AMP lithium-ion battery pack does not develop a 'memory' when charged after only a partial discharge. Therefore, it is not necessary to run down the battery pack before placing it into the charger.

Fig. 4 Battery releasing button BatteryBatter compartment cover

1. Check that the main voltage is the same as that marked on the rating plate of the battery charger. Then, insert the charger's plug into the electrical wall outlet. When you plug in the charger, the red light will illuminate steadily (Fig. 5).

Fig. 6 Slow green flashing Green Charging Completely charged

NOTE: If the green light is off while the red light flashes slowly, this indicates a temperature abnormality (i.e. that the battery pack is too hot). If the green light is off while the red light flashes rapidly, this indicates there's something wrong with the charger or the battery. Wait for a while and try to reinsert the battery into the charger. If the situation still persists, contact Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).

Fig. 5 Red

Temperature abnormal (slowly flashing red) Something is wrong (rapidly flashing red)

1. Timely recharging of the battery will help prolong the battery's life. You must recharge the battery pack when you notice a drop in the equipment's power.

IMPORTANT! Never allow the battery pack to become fully discharged as this will cause irreversible damage to the battery.

Charger Light Indicator Table

Use the table below to determine charger light patterns and possible causes. For all other issues, contact Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Indication	Possible Cause (Solution)
Red Light – SteadyGreen Light – Off	No load charging – There's no battery inserted in the charger.
Red Light – OffGreen Light – Slowly flashes	Normal charging – The battery is being charged.
Red Light – OffGreen Light – Steady	Fully charged – The battery is fully charged and the charging process is finished.
Red Light – OffGreen Light – Rapidly flashes	Discharged – The battery is heavily discharged. It may take longer time for charging.
Red Light – Slowly flashesGreen Light – Off	Temperature abnormal – Charging process will start when battery returns to normal temperature.
Red Light – Rapidly flashes	Over current charging –

⚠ WARNING! Before performing any maintenance, make sure the battery and the safety key are removed from the unit. Failure to hood this warning could result in serious personal injury.

⚠ WARNING! The product must be fully assembled before operation. Do not use a product that is only partially assembled or assembled with damaged parts.

NOTE: Before using the mower, follow these instructions to assemble the handle and grass bag.

Handle Assembly

1. The unit arrives with the handle frame folded down in storage position. To unfold the handle, press down the handle latch and flip up the handle frame until the handle frame clicks into working position (Fig. 8).

Fig. 8 Handle frame Handle latch

Grass Collection Bag Fitting

1. Lift the ejector flap up, and remove the mulching plug inserted in the rear discharge opening.
2. With the ejector flap lifted up, hold the grass collection bag by the handle and hook the ends of the support rod on the hooks on both sides (Fig. 10).

Fig. 10 Ejector flap Grass collection bag Support rod Hook (on both sides) SUNJOE

1. Release the ejector flap so that it rests on the grass bag. (Fig. 11).
   

Fig. 11 Ejector flap

Fig. 12 Side discharge door Grooves Side discharge chute Underside Pins

1. Release the side discharge door.

Mulching Plug Assembly + Fitting

Your mower is equipped with a mulching plug to allow the blade to cut and recut the grass for finer clippings.

NOTE: When using the mulching plug, do not assemble the grass collection bag or the side discharge chute.

NOTE: When the grass collection bag is not attached, the mulching plug must be inserted in the rear discharge opening.

1. Lift up the ejector flap.
2. Insert the mulching plug fully into the rear discharge opening and make sure it's seated securely (Fig. 13).

Fig. 13 Ejector flap Rear discharge opening

WARNING! Before making these adjustments, remove the battery and the safety key from the lawn mower and wait until the rotating blade has come to a complete standstill.

ALWAYS FOLLOW ALL SAFETY PRECAUTIONS AND RECOMMENDATIONS LISTED PREVIOUSLY IN THIS MANUAL.

1. Power off the lawn mower and remove the battery and the safety key.
2. Push the cutting height adjustment lever to the outside of the original slot (Fig. 14).

Fig. 14 Height adjustment lever

1. Insert the lever into the desired slot.

7-Position Height Adjustment (From front to rear):

(1) 1.20 in. (30 mm)
(2) 1.57 in. (40 mm)
(3) 1.97 in. (50 mm)

Fig. 15 Safety key Battery

1. To start the machine, press and hold the safety lock button while pulling the switch lever toward you (Fig. 16).

Fig. 16 Switch lever Safety button

1. Once the machine powers on, release the safety lock button and proceed with operation.
2. To stop the mower, release the switch lever.

WARNING! The mower blade will continue to rotate for

Fig. 17 Self-propel lever increase the speed Speed-adjusting dial Reduce the speed

To operate the self-propelled system with the blade rotating for cutting:

1. Start the lawn mower as indicated by step 1 to step 3 in Starting + Stopping section.
2. While holding the switch lever against the handle with your left hand, push the self-propel lever to the handle with your right hand.
3. Proceed with operation with both hands holding the self-propel lever and the switch lever together with the soft grip (Fig. 18).

Fig. 18 Self-propel lever Switch lever

Grass Bag Filling Level Indicator

1. The grass bag is equipped with a filling level indicator window that is opened by the airflow that the lawn mower generates during operation (Fig. 18).
2. If the flap closes during mowing, this indicates that the grass bag is full and must be emptied (Fig. 19).

Fig. 19 Grass indicator window SUN

NOTE: To ensure that the filling level indicator functions properly, keep the holes under the flap clean and permeable.

Mowing Tips

⚠ WARNING! Inspect the area prior to mowing and remove all the stones, sticks, wires and other foreign objects that could be picked up and thrown by the rotating blade. Failure to comply not only will damage the mower blade, but can also lead to serious personal injury.

- Be sure to check the mowing blade periodically for signs

WARNING! If you strike a foreign object, stop the motor and remove the battery. Thoroughly inspect the mower and repair any damage before resuming work.

• IMPORTANT! Never open the ejector flap when the grass collection bag has been detached (to be emptied) and the motor is still running. A rotating blade can cause serious injuries!
  • Always carefully fasten the ejector flap and grass collection bag. Switch off the motor before emptying the grass collection bag. Always ensure that a safe distance (provided by the length of the long handles) is maintained between the user and the mower housing. Be especially careful when mowing and changing direction on slopes and inclines.
• Maintain a solid footing and wear sturdy, non-slip footwear and long trousers. Always mow across an incline (not up and down).
• For safety reasons, the lawn mower may not be used to mow inclines with gradients exceeding 15 degrees.
• Use special caution when backing up and pulling the lawn mower towards you as such maneuvering of the machine poses a tripping hazard.
• For effective mulching, do not cut wet grass; it tends to stick to the underside of the deck, preventing the proper mulching of grass clippings. The best time to mow grass is in the late afternoon, when the grass is dry and the newly cut area will not be exposed to direct sunlight.

• For the best mulching performance, set the cutting height to remove approximately one third of the grass length, ideally no more than 1.5 in. at one time. If the grass is overgrown, it may be necessary to increase the cut height to make it easier to mow and to prevent overloading the motor. Slow your cutting pace in tall or thick grass conditions. For mulching extremely thick or tall grass, it is advisable to first cut at a high cut-height setting, and then re-cut to the final cut height. Otherwise, make narrower

• Do not clean the lawn mower with running water, particularly with high-pressure water.

• Check all nuts, bolts and screws for proper tightness before each use.
• Frequently inspect the grass collection bag assembly for signs of wear and replace immediately with a genuine part if damage is found.
• Replace excessively worn or damaged parts immediately.
• To maximize your mower's longevity, all screwed parts, including the wheels and axles, should be cleaned and lubricated. There are no parts inside the equipment which require additional maintenance or lubrication.

Blade Maintenance

IMPORTANT: The mower blade is sharp and can cause severe personal injury if handled incorrectly. Wrap the blade or wear protective gloves, and use extra caution when handling.

The steel blade is designed to provide a fine cut in long or tough grass. Deterioration in the quality of cut indicates blade wear or damage. Follow these steps to determine if the blade needs to be resharpened or replaced:

1. Disconnect the power supply to the mower by removing the batter and the safety key.

2. Turn the mower on its side to expose the underside of the blade housing.

3. Check the blade.

a. If the blade is blunt or has minor wear, then resharpen.

b. If the blade shows signs of major wear or damage (i.e. gouged, bent), replace.

WARNING! An excessively vibrating mower indicates that the blade is not properly balanced or has become deformed from striking an object. In this case, the blade must be repaired or replaced. Please follow the proper maintenance

Fig. 20 Blade 27 mm lug wrench

Fig. 21 Blade Lug nut

1. Fit the new blade on the same position and secure with the original lug nut (Fig. 22).

2. Inspect the mower carefully for worn, loose or damaged parts. Check connections and screws and tighten if necessary. Pay special attention to the mower blade and replace/sharpen if it shows signs of wear. Refer to the Maintenance and Care section.

3. Store the mower indoors in a dry, clean and cool area out of the reach of children. Do not store the unit next to corrosive materials, such as fertilizer and rock salt.
4. Do not cover the lawn mower with a solid plastic sheet. Plastic coverings trap moisture around the mower, which can damage the unit.
5. Press down the handle releasing button located on the middle bar of the handle frame, meanwhile push the upper handle frame to insert it into the lower handle frame.
6. Press and hold the handle latch. Gently pivot the handle frame toward the front of the mower until you hear and feel the handle frame locks in the storage position (Fig. 23).

Fig. 23 Storage position

Fig. 22 New blade

Disposal

Recycling + Disposal

CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.

WARNING! To reduce the risk of injury or explosion, never bum or incinerate a battery pack even if it is damaged, dead or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.

1. Batteries vary according to device. Consult your manual for specific information.
2. Install only new batteries of the same type in your product (where applicable).
3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
6. Do not dispose of batteries in fire.
7. Batteries should be recycled or disposed of as per state and local guidelines.

Service + Support

If your Sun Joc® ION100V-21LM-RM cordless lawn mower requires service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.

Model + Serial Numbers

When contacting the company or reordering parts, you will need to provide the model and serial numbers of your product. These are found on the decal affixed to the housing or handle

Troubleshooting

• Remove the battery and the safety key before carrying out maintenance on the machine or when checking that its parts are in proper working order.
  • To avoid unnecessary hassles, consult the following table before contacting a qualified repair person with any mechanical issues.

Fault Possible Cause Remedy
Mower fails to start	a) The safety key is not insertedb) The battery is flatc) The battery is not inserted securelyd) The motor/blade control is disengagede) The mower deck is clogged with grass or debrisf) The grass is too tall	a) Insert the safety keyb) Charge the batteryc) Attach the battery pack to the mower; press it until you hear a click.d) Press safety lock button first ,then the switch levere) Clean the mower deck. Make sure the blade is free to movef) Set the mower to a high cutting height. Lift the front wheels slightly by pressing down on the handle bar.
Mower stops while mowing	a) The battery is flatb) The grass is too tallc) The mower deck is clogged with grass or debrisd) The battery or the mower circuity is too hot	a) Charge the batteryb) Reset the cutting heightc) Clean the mower deck. Make sure the blade is free to moved) Cool down the battery and the machine
The mower cannot cut grass evenly	a) The lawn is rough or unevenb) The blade is not sharp enough	a) Adjust cutting heightb) Sharpen or replace the blade
The mower cannot mulch properly	a) The mower deck is clogged with grass or debrisb) The grass is too short	a) Clean the mower deck. Make sure the blade is free to movec) Keep mulling the mower is dead

Optional Accessories

⚠ WARNING! ALWAYS use only authorized Snow Joe ^® + Sun Joe ^® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this tool. Contact Snow Joe ^® + Sun Joe ^® if you are unsure whether it is safe to use a particular replacement part or accessory with your tool. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

		Item	ModelAccesso
1		100V 2.5 Ah Lithium-Ion Battery	ION100V-2.5AMP
2		100V 5.0 Ah Lithium-Ion Battery	ION100V-5AMP
3		100V Battery Quick Charger	ION100V-RCH
4		Cutting blade replacement	ION100V-21LM-BLD

SNOW JOE ^30 + SUN JOE ^30 REFURBISHED GOODS WARRANTY

GENERAL CONDITIONS:

Snow Joe ^® + Sun Joe ^® operating under Snow Joe ^® , LLC warrants this refurbished product to the original purchaser for 90 days against defects in material or workmanship when used for normal residential purposes. If a replacement part or product is needed, it will be sent free of charge to the original purchaser except as noted below.

The duration of this warranty applies only if the product is put to personal use around the household. It is the owner's responsibility to correctly perform all maintenance and minor adjustments explained in the owner's manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:

To obtain a replacement part or product, please visit snowjoe.com/help or email us at [e-mail] for instructions. Please be sure to register your unit beforehand to speed up this process. Certain products may require a serial number, typically found on the decal affixed to the housing or guard of your product. All products require a valid proof of purchase.

EXCLUSIONS:

- Wearing parts like bolts, augors, chains and tines are not covered under this warranty. Wearing parts can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).

Snow Joe ^9 + Sun Joe ^6 may from time to time change the design of its products. Nothing contained in this warranty shall be construed as obligating Snow Joe ^9 + Sun Joe ^6 to incorporate such design changes into previously manufactured products, nor shall such changes be construed as an admission that previous designs were defective.

This warranty is intended to cover product defects only. Snow Joe ^® , LLC is not liable for indirect, incidental or consequential damages in connection with the use or misuse of the Snow Joe ^® + Sun Joe ^® products covered by this warranty. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty. Some states do not allow exclusions of incidental or consequential damages so the above exclusions may not apply in all states. This warranty may give you specific legal rights in your state.

HOW TO REACH US:

We're here to help Monday through Friday from 9AM to 7PM EST and Saturday and Sunday 9AM to 4PM. You can reach us at 1-866-SNOWJOE (1 866-766-9563), online at snowjoe/com, via email at [e-mail] or tweet us @snowjoe.

EXPORTS:

Customers who have purchased Snow Joe ^® + Sun Joe ^® products exported from the United States and Canada should