CNG4792VPS - Fridge BEKO - Free user manual and instructions

USER MANUAL CNG4792VPS BEKO

Simple line drawing of a pear and a carrot (no text or symbols)

CNG4792VPS

Please read these instructions first before using your appliance

Thank you for choosing a Beko appliance.

Please take some time to read this user manual before using your appliance, to ensure you know how to safely operate the controls and functions.

Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected and fitted prior to use.

Please write your product model and serial number on the last page of this user manual, and store in a safe location close to the appliance for easy future reference.

This user manual may also be applicable for several other models. Differences between models will be listed.

If you have any questions or concerns, please call our Customer Service Team or find help and information online at www.beko.co.uk

The following symbols are used in the user guide:

zard that may result in death or injury.

NOTICE A hazard that may cause material damage to the product or its surroundings

Important information or useful tips on operation.

Read the user manual.

Risk of fire / Flammable materials

i INFORMATION

ENERG SUPPLIER'S NAME MODEL IDENTIFIER (*)

1 Important Instructions Regarding Safety and Environment 4

1.1. General Safety 4
1.1.1 Hydrocarbon (HC) Warning....6
1.1.2 For Products with a Water Dispenser/Ice Machine 6
1.2. Intended Use 7
1.3. Children's Safety 7
1.4. Compliance with the WEEE Directive and Disposing the Waste Product: 7
1.5. Compliance with the RoHS Directive:....7
1.6. Packaging Information 7

2 Your Refrigerator 8

3 Installation 9

3.1. Right place for installation....9
3.2. Attaching the plastic wedges 9
3.3. Adjusting the stands. 9
3.4. Power connection....9

4 Preparation 10

4.1. What to do for energy saving ..... 10
4.2. First Use 10

5 Using the product 11

5.1. Indicator panel ..... 11
5.2. Ice bucket 13
5.3.Eggholder 13
5.4.Fan 13
5.5. Vegetable bin 13
5.6. Zero degree compartment ..... 13
5.7. Using the second crisper of the product; ..... 14
5.8. Moving door rack ..... 15
5.9. Sliding storage box 15
5.10. Moisture controlled vegetable bin ..... 15
5.12. Automatic ice machine 16
5.11.Deodoriser Module....16
5.13. Icematic and ice storage container ..... 17
5.14. Using the water dispenser ..... 17
5.15. Filling the water dispenser's tank ..... 18

5.16. Cleaning the water tank 18
5.17.Drip tray.... 19
5.18.HerbBox/HerbFresh 19
5.19. Freezing fresh food. 20
5.20. Recommendations for storing frozen foods . . . . 20
5.21. Deep freezer details ..... 21
5.22.Placing the food 21
5.23. Door open alert 21
5.24. Changing the opening direction of the door . . . . 21
5.25.Interior light 21
5.26.Blue light/HarvestFresh....21

6 Care and Cleaning 22

6.1. Avoiding Bad Odours 22
6.2. Protection of plastic surfaces ..... 22
6.3. Cleaning the Inner Surface ..... 22
6.4. Stainless Steel Outer Surfaces 22
6.5. Cleaning Products with Glass Doors ..... 23

6 Care and Cleaning 23

7 Troubleshooting 24

1 Important Instructions Regarding Safety and Environment

This chapter contains safety information that will help you avoid the risk personal injury or property damage. Failure to follow these instructions shall render any product warranty void.

Intended use

	WARNING:Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction.
	WARNING:Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
	WARNING:Do not damage the refrigerant circuit.
	WARNING:Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

This appliance is intended to be used in household and similar applications such as

– staff kitchen areas in shops, offices and other working environments;
– farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
– catering and similar non-retail applications.

1.1. General Safety

• Persons with physical, sensory or mental disabilities; persons who lack experience and information and children should not approach, enter or play with the product.
• Failure to follow the instructions and uncontrolled use of the product lead to dangerous results!
• Unplug the product if you encounter a failure during use.
• If the product malfunctions, it must not be operated until repaired by the authorised service provider. Risk of electric shock!
• Plug the product into a grounded socket protected by a fuse that corresponds to the value on its nameplate. Have a qualified electrician ground the product. Our company cannot be held responsible for damages resulting from the failure to use the product with a grounded socket pursuant to local regulations.
• Unplug the product when not in use.
• Never wash the product by spreading or pouring water onto it! Risk of electric shock!
• Never touch the plug with wet hands!
• Never unplug the product by pulling the cable. Always pull the plug by holding the socket.

Diagram showing a device with a lightning bolt and cable, no text or symbols present

Safety and environment instructions

• Do not plug the refrigerator if the wall socket is loose.
• Never connect your refrigerator to energy saving devices. Such systems are harmful to your product.
• Unplug the product during installation, care, cleaning and repairing procedures.
• Always have the Authorised Service Provider install the product and establish its electrical connections. The manufacturer cannot be held responsible for damages caused by procedures performed by unauthorised persons.
• Do not eat cone ice cream or ice cubes immediately after you take them out of the freezer compartment! This may cause frostbite in your mouth!
• Do not touch frozen food with wet hands! They may stick to your hand!
• Do not put bottled or canned liquid beverages in the freezer compartment. They may burst!
• Never use steam or steam cleaners to clean or defrost the refrigerator. Steam gets into contact with the live parts in your refrigerator, causing short circuit or electric shock!
• Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer.
• Never use the parts in your refrigerator such as the door and drawer as a means of support or step. This may cause the product to tip over or damage the parts of it.
• Do not damage the parts where the refrigerant is circulating with drilling or cutting tools. The refrigerant that might blow out when the gas

channels of the evaporator, pipe extensions or surface coatings are punctured causes skin irritations and eye injuries.

• Do not cover or block the ventilation holes in your refrigerator with any object.
• Place the beverage with higher proofs tightly closed and vertically.
• Do not use gaseous sprays near the product since there is the risk or fire or explosion!
• Flammable items or products that contain flammable gases (e.g. spray) as well as explosive materials should never be kept in the appliance.
• Do not place vessels filled with liquid onto the product. Splashing water on an electrical part may cause electric chock or the risk of fire.
• Do not store items that need precise temperature adjustment (such as vaccines, heat-sensitive medication, science materials etc.) in the refrigerator.
• If you are not going to use the product for a long time, unplug it and remove the food in it.
• If there is a blue light on the refrigerator, do not look at this light with optical tools.
• Exposing the product to rain, snow, sun or wind is dangerous in terms of electrical safety.
• In products with mechanical control (thermostat), wait for 5 minutes to plug in the product again after unplugging.
• Do not overload the refrigerator. Objects in the refrigerator may fall down when the door is opened, causing injury or damage. Similar

Safety and environment instructions

problems may arise if any object is placed onto the product.

• If the product has a door handle, do not pull the handle when re-locating the product. The handle might be loose.
• Be careful not to jam your hand or any other body part in the moving parts of the refrigerator.
• Do not put your hand or any other foreign materials into the ice machine while it is operating.

1.1.1 Hydrocarbon (HC) Warning

- If your product's cooling system contains R600a:

This gas is flammable. Therefore, pay attention not to damage the cooling system or the piping during use and transportation. If damaged, keep the product away from potential fire sources that may cause it to catch fire and ventilate the room where the product is placed.

	If the product is damaged and if you see gas leak, please keep away from the gas. It may cause frostbite when it gets into contact with the skin. (including R134)
	Ignore this warning if the cooling system of your product contains R134a.
	Type of gas used in the product is stated on the type plate which is on the left wall inside the refrigerator.

WARNING:

Never throw the product into fire for disposal.

1.1.2 For Products with a Water Dispenser/Ice Machine

• Pressure for cold water inlet shall be maximum 90 psi (620 kPa). If your water pressure exceeds 80 psi (550 kPa), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
• If there is a risk of water impact in your installation, always use a water impact protection equipment in that installation. Please consult professional plumbers if you are not sure if there is water impact in your installation.
• Do not make installation on the hot water inlet.
• Use drinking water only.
• Take the necessary measures against the freezing risk of the hoses. The water temperature operating range must be 0.6°C (33°F) minimum and 38°C (100°F) maximum.

WARNING:

Never connect the product to a cold water mains with a pressure of 550 kPa (80 psi) or above.

Safety and environment instructions

1.2. Intended Use

• This product has been designed for domestic use. It is not suitable for commercial use and it must not be used out of its intended use.
• It must be used only for storing food.
• The manufacturer will not take any responsibility for damages resulting from improper use or transport.
• Original spare parts will be available for 10 years after the purchase date of the product.

1.3. Children's Safety

• If there is a lock on the door of the product, the key should be kept out of the reach of children.
• Do not let children play with the product.

DANGER:

Before disposing your old refrigerator or freezer:

• Children may get locked inside.
- Remove the doors.
- Leave the shelves to prevent children from getting inside the product easily.

1.4. Compliance with the WEEE Directive and Disposing the Waste Product:

Pure electrical circuit lines without any symbols

This product conforms to the EU WEE Directive (2012/19 EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured from high quality parts and materials which can be reused and are suitable for recycling. Therefore, do not dispose the product with normal domestic waste or other waste at the end of its service life. Take it to a collection centre for recycling electrical and electronic equipment. Please consult local authorities to learn about the locations of such collection centres.

1.5. Compliance with the RoHS Directive:

The unit you have purchased conforms to the EU RoHS Directive (2011/65/EU). It does not contain harmful or prohibited materials specified in the Directive.

1.6. Packaging Information

- Packaging materials of the product have been manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose the packaging materials with normal domestic waste or other types of waste. Take these materials to a recycling point designated by local authorities.

DANGER:

Risk of Fire or Explosion:

• This product uses flammable refrigerant.
• Do not use mechanical devices to defrost the refrigerator.
• Do not use chemicals for cleaning.
• Do not pierce the refrigerant pipe.
• If the refrigerant pipe is pierced, it must be repaired only by licensed service personnel.
• Please consult the repair/user manual before cleaning the product. All safety instructions must be followed.
• Dispose the product according to federal or local regulations.

2 Your Refrigerator

Congratulations on your choice a Beko quality Appliance which has been designed to give you service for many years.

Technical diagram of an open refrigerator with numbered compartments and doorways, showing internal compartments and doorways.

1. Cooler compartment door shelf
2. Water dispenser filling tank
3. Egg section
4. Water dispenser reservoir
5. Bottle shelf
6. Sliding storage box
7. Adjustable legs
8. Deep freezer compartment
9. Quick freeze compartment

10. Ice cube tray & Ice bank

11. Vegetable bin

12. Zero degree compartment
13. Interior light
14. Cooler compartment glass shelf
15. Temperature adjustment button
16. Cooler compartment
17. Freezer compartment

May not be available in all models

i

*optional: Pictures given in this manual are given as example figures and they may not be exactly the same as your product. If your product does not comprise the relevant parts, the information pertains to other models.

3

Installation

3.1. Right place for installation

Contact the Authorized Service for the product's installation. To ready the product for installation, see the information in the user guide and make sure the electric and water utilities are as required. If not, call an electrician and plumber to arrange the utilities as necessary.

	WARNING: The manufacturer assumes no responsibility for any damage caused by the work carried out by unauthorized persons.
	WARNING: The product's power cable must be unplugged during installation. Failure to do so may result in death or serious injuries!
	WARNING: If the door span is too narrow for the product to pass, remove the door and turn the product sideways; if this does not work, contact the authorized service.

• Place the product on a flat surface to avoid vibration.
• Place the product at least 30 cm away from the heater, stove and similar sources of heat and at least 5 cm away from electric ovens.
• Do not expose the product to direct sunlight or keep in damp environments.
• The product requires adequate air circulation to function efficiently.
• If the product will be placed in an alcove, remember to leave at least 5 cm distance between the product and the ceiling and the walls.
• Do not install the product in environments with temperatures below -5^ .

3.2. Attaching the plastic wedges

Use the plastic wedges in the provided with the product to provide sufficient space for air circulation between the product and the wall.

1. To attach the wedges, remove the screws on the product and use the screws provided with the wedges.
2. Attach 2 plastic wedges on the ventilation cover as shown in the figure.

3.3. Adjusting the stands

If the product is not in balanced position, adjust the front adjustable stands by rotating right or left.

Diagram showing a rectangular structure with upward and downward arrows indicating rotational or directional movement, no text or symbols present.

3.4. Power connection

!	WARNING: Do not use extension or multi sockets in power connection.
	WARNING: Damaged power cable must be replaced by Authorized Service.
[T670]	When placing two coolers in adjacent position, leave at least 4 cm distance between the two units.

• Our firm will not assume responsibility for any damages due to usage without earthing and power connection in compliance with national regulations.
• The power cable plug must be easily accessible after installation.
• Do not use multi-group plug with or without extension cable between the wall socket and the refrigerator.

i

Hot Surface Warning!

Side walls of your product is equipped with refrigerant pipes to improve the cooling system. Refrigerant with high temperatures may flow through these areas, resulting in hot surfaces on the side walls. This is normal and does not need any servicing. Please pay attention while touching these areas.

4

Preparation

4.1. What to do for energy saving

Connecting the product to electronic energy-saving systems is harmful, as it may damage the product.

• For a freestanding appliance; ‘this refrigerating appliance is not intended to be used as a built-in appliance’.
• Do not keep the refrigerator doors open for long periods.
• Do not place hot food or beverages into the refrigerator.
• Do not overfill the refrigerator; blocking the internal air flow will reduce cooling capacity.
• In order to store the maximum amount of food into the cooler compartment of your refrigerator, you should take out the upper drawers and place it onto the glass rack. The declared energy consumption of your refrigerator was determined by taking out the cooler, ice tray and upper drawers in a way that will enable maximum storage. Using the below drawer when storing is strongly recommended. Energy saving function should be activated for best energy consumption.
• You should not block the airflow by putting food in front of the cooler fan. A space of minimum 3cm must be left in front of the protective fan wire when placing food.
• Depending on the product's features; defrosting frozen foods in the cooler compartment will ensure energy saving and preserve food quality.
• Food should be stored using the drawers in the cooler compartment in order to ensure energy saving and protect food in better conditions.
• Food packages should not be in direct contact with the heat sensor located in the cooler compartment. If they are in contact with the sensor, energy consumption of the appliance might increase.
• Make sure the foods are not in contact with the cooler compartment temperature sensor described below.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

4.2. First Use

Before using your refrigerator, make sure the necessary preparations are made in line with the instructions in "Safety and environment instructions" and "Installation" sections.

Line drawing of a hand holding a small electronic component inside a cabinet (no text or symbols)

- Keep the product running with no food inside for 6 and do not open the door, unless absolutely necessary.

i	A sound will be heard when the compressor is engaged. It is normal to hear sound even when the compressor is inactive, due to the compressed liquids and gasses in the cooling system.
i	Front edges of the product might heat up. This is normal. These areas are designed to warm up in order to prevent condensation.

i	In some models indicator panel turns off automatically 5 minutes after the door closes. It will be reactivated when the door is open or any button is pressed.

- Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

5

Using the product

5.1. Indicator panel

Indicator panel allows you to set the temperature and control the other functions related to the product without opening the door of the product. Just press the inscriptions on relevant buttons for function settings.

-88 ! - 88 eco eco e lock fly 10 9 8 7 6 5 4 3

1. Power failure/High temperature / error warning indicator

This indicator (1) illuminates during power failure, high temperature failures and error warnings. During sustained power failures, the highest temperature that the freezer compartment reaches will flash on the digital display. After checking the food located in the freezer compartment (2) press the alarm off button to clear the warning.

2. Energy saving function (display off)

If the product doors are kept closed for a long time energy saving function is automatically activated and energy saving symbol is illuminated. ( )

When energy saving function is activated, all symbols on the display other than energy saving symbol will turn off. When the Energy Saving function is activated, if any button is pressed or the door is opened, energy saving function will be canceled and the symbols on display will return to normal.

Energy saving function is activated during delivery from factory and cannot be canceled May not be a

3. Quick fridge function

The button has two functions. To activate or deactivate the quick cool function press it briefly. Quick Cool indicator will turn off and the product will return to its normal settings.

	Use quick cooling function when you want to quickly cool the food placed in the fridge compartment. If you want to cool large amounts of fresh food, activate this function before putting the food into the product.
	If you do not cancel it, quick cooling will cancel itself automatically after 1 hours or when the fridge compartment reaches to the required temperature.
	If you press the quick cooling button repeatedly with short intervals, the electronic circuit protection will be activated and the compressor will not start up immediately.

May not be available in all models

i

*Optional: The figures in this user guide are intended as drafts and may not perfectly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

Using the product

This function is not recalled when power restores after a power failure.

4. Fridge compartment temperature setting button

Press this button to set the temperature of the fridge compartment to 8,7,6,5,4,3,2,1,8... respectively. Press this button to set the fridge compartment temperature to the desired value. ( )

5. Vacation Function

In order to activate vacation function, press the this button ( ) for 3 seconds, and the vacation mode indicator () will be activated. When the vacation function is activated, “- -” is displayed on the fridge compartment temperature indicator and no active cooling is performed on the fridge compartment. It is not suitable to keep the food in the fridge compartment when this function is activated. Other compartments shall be continued to be cooled as per their set temperature.

To cancel this function press Vacation function button again.

6. Alarm off warning

In case of power failure/high temperature alarm, after checking the food located in the freezer compartment press the alarm off button ( ) to clear the warning.

7. Key lock

Press key lock button ( ) simultaneously for 3 seconds. Key lock symbol

(①) will light up and key lock mode will be activated. Buttons will not function if the Key lock mode is active. Press key lock button simultaneously for 3 seconds again. Key lock symbol will turn off and the key lock mode will be exited.

Press the key lock button if you want to prevent changing of the temperature setting of the refrigerator (8.3"

8. Eco fuzzy

Press and hold eco fuzzy button for 1 seconds to activate eco fuzzy function. Refrigerator will start operating in the most economic mode at least 6 hours later and the economic usage indicator will turn on when the function is active ( ^1 ). Press and hold eco fuzzy function button for 3 seconds to deactivate eco fuzzy function.

This indicator is illuminated after 6 hours when eco fuzzy is activated.

9. Freezer compartment temperature setting button

Press this button to set the temperature of the freezer compartment to -18,-19,-20,-21, -22, -23,-24, -18... respectively. Press this button to set the freezer compartment temperature to the desired value.(c)

10. Quick freeze function button/ icematic on-off button

Press this button to activate or deactivate the quick freezing function. When you activate the function, the freezer compartment will be cooled to a temperature lower than the set value. ( )

To turn on and off the icematic press and hold it for 3 seconds.

i	Use the quick freeze function when you want to quickly freeze the food placed in fridge compartment. If you want to freeze large amounts of fresh food, activate this function before putting the food into the product.
i	If you do not cancel it, Quick Freeze will cancel itself automatically after 24 hours or when the fridge compartment reaches to the required temperature.
i	This function is not recalled when power restores after a power failure.

11. Economic usage indicator

( May not be available in all models )

Indicates that the product is running in energy-efficient mode. (e) This indicator will be active if the Freezer Compartment temperature is set to -18 or the energy efficient cooling is being performed due to Eco-Extra function.

i	Economic usage indicator is turned off when quick cooling or quick freeze functions are selected.

Using the product

5.2. Ice bucket

\*optional

• Take the ice bucket from the freezer compartment.
- Fill the ice bucket with water.
- Place the ice bucket into the freezer compartment.
- The ice will be ready after approximately two hours. Take the ice bucket from the freezer compartment and bend in sightly over the holder that you are going to serve. Ice will easily pour into the serving holder.

Technical line drawings of two electronic component enclosures (no text or symbols)

5.3. Eggholder

You can put the eggholder on the door or body rack of your choice. If you decide to put it on the body rack, it is recommended to prefer the shelves below as they are colder.

Do not put the eggholder into the freezer compartment.

5.4. Fan

Fan was designed to distribute circulate the cold air inside your refrigerator homogeneously. Operating time of the fan might vary depending the features of your product.

While in some products fan only operates with compressor, in others control system determines the operating time based on the need for cooling.

Technical line drawing of a cabinet or enclosure with front panel, door, and side panel (no text or symbols)

5.5. Vegetable bin

\*optional

Product's vegetable bin is designed to keep vegetables fresh by preserving humidity. For this purpose, the overall cold air circulation is intensified in the vegetable bin.

5.6. Zero degree compartment

\*optional

Use this compartment to keep delicatessen at lower temperatures or meat products for immediate consumption.

Zero degree compartment is the coolest place where foods such as dairy products, meat, fish and chicken can be stored in ideal storage conditions. Vegetables and/or fruits should not be stored in this compartment.

Using the product

5.7. Using the second crisper of the product;

Close-up of a mechanical component with two red circles highlighting features (no visible text or symbols)

Figure 1.

As shown in the figure, there are 2 stoppers in the second crisper of K70560 model product.

Interior view of a refrigerator with blue-lit interior (no text or symbols visible)

Figure 2.

The second crisper looks like Figure 2 when closed.

Interior view of a refrigerator with blue liquid and open door (no visible text or symbols)

Figure 3.

With the door is open 90°, pull the second crisper up to the first stopper as shown in Figure 3.

In the case that the drawer is more open, first of all, open the door by at least 135^ degrees. After that, as shown in Figure 4, lift the second crisper for about 5 mm so that it is freed from the first stopper.

Person opening a refrigerator with blue-lit shelves (no visible text or symbols)

Figure 4.

After lifting, pull the second drawer up to the second stopper as shown in Figure 5.

Interior view of a refrigerator with blue-lit interior (no visible text or symbols)

Figure 5.

Using the product

Moving door rack can be fixed in 3 different positions.

In order to move the rack, push the buttons on the side evenly. Rack will be movable.

Move the rack up or down.

When the rack is in the position that you want, release the buttons. Rack will be fixed again in the position where you have released the buttons.

Line drawing of two hands holding a rectangular object, no text or symbols present

Line drawing of a two-tiered cabinet or shelf structure with no text or symbols

5.9. Sliding storage box

\*optional

This accessory has been designed to increase the usage volume of the door racks.

Thanks to its ability to move sideways, it enables you to easily place long bottle, jar or boxes that you put in the bottle rack below.

Mechanical assembly diagram showing a component being inserted into a housing (no text or symbols visible)

5.10. Moisture controlled vegetable bin

\*optional

With moisture control feature, moisture rates of vegetables and fruits are kept under control and ensures a longer freshness period for foods.

It is recommended to store leafed vegetables such as lettuce and spinach and similar vegetables prone to moisture loss not on their roots but in horizontal position into the vegetable bin as much as possible.

When placing the vegetables, place heavy and hard vegetables at the bottom and light and soft ones on the top, taking into account the specific weights of vegetables.

Do not leave vegetables in the vegetable bin in plastic bags. Leaving them in plastic bags causes vegetables to rot in a short time. In situations where contact with other vegetables is not preferred, use packaging materials such as paper that has a certain porosity in terms of hygiene.

Do not put fruits that have a high ethylene gas production such as pear, apricot, peach and particularly apple in the same vegetable bin with other vegetables and fruits. The ethylene gas coming out of these fruits might cause other vegetables and fruits to mature faster and rot in a shorter period of time.

Using the product

5.11. Deodoriser Module

(FreshGuard) \*optional

The deodoriser module quickly eliminates the bad smells in your refrigerator before they permeate the surfaces. Thanks to this module, which is placed on the ceiling of the fresh food compartment, the bad odours dissolve while the air is actively being passed on the odour filter, then the air that has been cleaned by the filter is re-emitted to the fresh food compartment. This way, the unwanted odours that may emerge during the storage of foods in the refrigerator are eliminated before they permeate the surfaces.

This is achieved thanks to the fan, LED and the odour filter integrated into the module. In daily use, the deodoriser module will turn on automatically on a periodic basis. To maintain efficient performance, it is recommended to have the filter in the deodoriser module by the authorised service provider every 5 years. Due to the fan integrated into the module, the noise you will hear during operation is normal. If you open the door of the fresh food compartment while the module is active, the fan will pause temporarily and resume where it has left off after some time the door is closed again. In case of power failure, the deodoriser module will resume where it has left off in the total operation duration once the power is back.

Info: It is recommended to store aromatic foods (such as cheese, olives and delicatessen foods) in their packaging and sealed to avoid bad odours that may result when smells of various foods get mixed. Besides, it is recommended to take spoiled foods out of the refrigerator quickly to prevent the other foods from getting spoiled and avoid bad odours.

5.12. Automatic ice machine

\*optional

Automatic ice machine enables you to easily make ice in your refrigerator. In order to obtain ice from the ice machine, take out the water tank in the cooler compartment, fill it with water and fix it back. First ice will be ready in about 2 hours in the ice machine drawer in the cooler compartment.

After placing the full water tank, you can obtain about 60-70 cubes of ice until it is fully empty. If the water in the tank has waited for 2-3 weeks, it should be changed.

i
In products with automatic ice machine, you might hear a sound when pouring the ice. This sound is normal and is not a sign of failure.

Diagram of a mechanical or architectural component with two arrows indicating direction, no text or symbols present

Line drawing of a hand inserting a device into a box (no text or symbols)

Using the product

5.13. Icematic and ice storage container \*optional

Using the Icematic

Fill the Icematic with water and place it into its seat. Your ice will be ready approximately in two hours. Do not remove the Icematic from its seating to take ice.

Turn the knobs on the ice reservoirs clockwise by 90 degrees.

Ice cubes in the reservoirs will fall down into the ice storage container below.

You may take out the ice storage container and serve the ice cubes.

If you wish, you may keep the ice cubes in the ice storage container.

Ice storage container

Ice storage container is only intended for accumulating the ice cubes. Do not put water in it. Otherwise, it will break.

Illustration of a hand pressing a button on a surface with two circular objects (no text or symbols)

5.14. Using the water dispenser \*optional

i	It is normal for the first few glasses of water taken from the dispenser to be warm.
i	If the water dispenser is not used for a long period of time, dispose of first few glasses of water to obtain fresh water.

1. Push in the lever of the water dispenser with your glass. If you are using a soft plastic cup, pushing the lever with your hand will be easier.
2. After filling the cup up to the level you want, release the lever.

Simple line drawing of a rectangular container with a U-shaped tube inside, no text or symbols present.

i

Please note, how much water flows from the dispenser depends on how far you depress the lever. As the level of water in your cup / glass rises, gently reduce the amount of pressure on the lever to avoid overflow. If you slightly press the arm, the water will drip; this is quite normal and not a failure.

Using the product

5.15. Filling the water dispenser's tank

Water tank filling reservoir is located inside the door rack.

1. Open the cover of the tank.
2. Fill the tank with fresh drinking water.
3. Close the cover.

Line drawing of a wooden shelf with two compartments and a side drawer (no text or symbols)

Line drawing of a mechanical device with two arrows indicating direction (no text or symbols)

Do not fill the water tank with any other liquid except for water such as fruit juices, carbonated beverages or alcoholic drinks which are not suitable to use in the water dispenser. Water dispenser will be irreparably damaged if these kinds of liquids are used. Warranty does not cover such usages. Some chemical substances and additives contained in these kinds of drinks/liquids may damage the water tank.

Use clean drinking water only.

Capacity of the water tank is 3 litres; do not overfill.

5.16. Cleaning the water tank

1. Remove the water filling reservoir inside the door rack.
2. Remove the door rack by holding from both sides.
3. Grab the water tank from both sides and remove it with an angle of 45^ C.
4. Remove the cover of the water tank and clean the tank.

Components of the water tank and water dispenser should not be washed in dishwasher.

Line drawing of a hand pressing down on stacked boxes with an upward arrow symbol (no text or labels)

Line drawing of hands operating a mechanical component with an upward arrow indicating motion (no text or symbols)

45°

Using the product

Line drawing of a hand using a tool to adjust or install a mechanical component (no text or symbols present)

Technical line drawing of a mechanical assembly with exploded view (no text or symbols)

5.17. Drip tray

Water that dripped while using the water dispenser accumulates in the spillage tray.

Remove the plastic filter as shown in the figure. With a clean and dry cloth, remove the water that has accumulated.

Line drawing of a device with a downward arrow indicating a process or operation, no text or symbols present.

5.18. HerbBox/HerbFresh

Remove the film container from HerbBox/HerbFresh+

Take the film out of the bag and put it into the film container as shown in the image.

Seal the container again and replace it into HerbBox/HerbFresh+ unit.

HerbBox-HerbFresh+ sections are especially ideal for storage of various herbs that are supposed to be kept in delicate conditions. You can store your unbagged herbs (parsley, dill, etc.) in this section horizontally and keep them fresh for a much longer period.

The film shall be replaced in every six months.

Technical line drawings of mechanical components, including a rectangular housing, internal compartments, and an open tray (no text or symbols)

Using the product

5.19. Freezing fresh food

• To preserve food quality, the food items placed in the freezer compartment must be frozen as quickly as possible, use the rapid freezing for this.
• Freezing the food items when fresh will extend the storage time in the freezer compartment.
• Pack the food items in air-tight packs and seal tightly.
• Make sure the food items are packed before putting in the freezer. Use freezer holders, tinfoil and damp-proof paper, plastic bag or similar packaging materials instead of traditional packaging paper.

Ice in the freezing compartment thaws automatically.

- Mark each food pack by writing the date on the package before freezing. This will allow you to determine the freshness of each pack every time the freezer is opened. Keep the earlier food items in the front to ensure they are used first.

• Frozen food items must be used immediately after defrosting and should not be frozen again.
• Do not free large quantities of food at once.

5.20. Recommendations for storing frozen foods

The compartment must be set to at least -18^ C.

1. Place the food items in the freezer as quickly as possible to avoid defrosting.
2. Before freezing, check the "Expiry Date" on the package to make sure it is not expired.
3. Make sure the food's packaging is not damaged.

Freezer Compartment Temperature Setting	Cooler Compartment Temperature Setting	Details
-18°C 4°C This is	the default, recommended setting.
-20,-22 or -24°C	4°C	These settings are recommended for ambient temperatures exceeding 30°C.
Quick Freeze 4°C		Use when you want to freeze your food in a short time. When the process ends, the product will regain its position.
-18°C or colder 2°C		Use these settings if you believe the cooler compartment is not cold enough due to ambient temperature or frequently opening the door.

Using the product

5.21. Deep freezer details

As per the IEC 62552 standards, the freezer must have the capacity to freeze 4,5 kg of food items at -18°C or lower temperatures in 24 hours for each 100 litres of freezer compartment volume. Food items can only be preserved for extended periods at or below temperature of -18°C. You can keep the foods fresh for months (in deep freezer at or below temperatures of 18°C). The food items to be frozen must not contact the already-frozen food inside to avoid partial defrosting. Boil the vegetables and filter the water to extend the frozen storage time. Place the food in air-tight packages after filtering and place in the freezer. Bananas, tomatoes, lettuce, celery, boiled eggs, potatoes and similar food items should not be frozen. In case this food rots, only nutritional values and eating qualities will be negatively affected. A rotting threatening human health is not in question.

5.22. Placing the food

Freezer compartment shelves	Various frozen goods including meat, fish, ice cream, vegetables etc.
Cooler compartment shelves	Food items inside pots, capped plate and capped cases, eggs (in capped case)
Cooler compartment door shelves	Small and packed food or beverages
Vegetable bin Fruits and vegetables
Fresh food compartment	Delicatessen (breakfast food, meat products to be consumed in short notice)

5.23. Door open alert

(Optional)

An audible alert will be heard if the product's door remains open for at least 1 minute. The audible alert will stop when the door is closed or any button on the display (if available) is pressed.

Door open alert is indicated to the user both audibly and visually. Interior lighting will turn of if the warning continues for 10 min.

5.24. Changing the opening direction of the door

You can change the direction of opening of your refrigerator depending on the location where you use it. When you need this, consult the closest Authorized Service.

The explanation above is a general statement. You should check the warning tag located inside the product package about the changeability of direction of the door.

5.25. Interior light

Interior light uses a LED type lamp. Contact the authorized service for any problems with this lamp. Lamp(s) used in this appliance cannot be used for house lighting. Intended use of this lamp is to help the user place food into the refrigerator / freezer safely and comfortably.

5.26. Blue light/HarvestFresh

\*May not be available in all models

For the blue light,

Fruits and vegetables stored in the crispers that are illuminated with a blue light continue their photosynthesis by means of the wavelength effect of blue light and thus preserve their vitamin content.

ForHarvestFresh,

Fruits and vegetables stored in crispers illuminated with the HarvestFresh technology preserve their vitamins for a longer time thanks to the blue, green, red lights and dark cycles, which simulate a day cycle.

If you open the door of the refrigerator during the dark period of the HarvestFresh technology, the refrigerator will automatically detect this and enable the blue-green or red light to illuminate the crisper for your convenience. After you have closed the door of the refrigerator, the dark period will continue, representing the night time in a day cycle.

6 Care and Cleaning

Service life of the product will extend and frequently encountered problems will decrease if the product is cleaned periodically.

	WARNING: Switch off the product before cleaning.
[B3KT]	WARNING: It is recommended to clean the condenser every six months using gloves. You must not use vacuum cleaners.

• Never use gasoline, benzene or similar substances for cleaning purposes.
• Never use any sharp abrasive instruments, soap, household cleaners, detergent or wax polish for cleaning.
• Dissolve one teaspoon of carbonate in half liter of water. Soak a cloth in the solution and wring it thoroughly. Wipe the interior of the refrigerator with this cloth and the dry thoroughly.
• Make sure that no water enters the lamp housing or other electrical parts.
• If you will not use the refrigerator for a long time, unplug it, remove all food inside, clean it and leave the door ajar.
• Check regularly that the door gaskets are clean. If not, clean them.
• Take out all items in the product to remove the door and body shelves.
• Remove the door shelves by pulling them up. Slide the shelves downwards to re-install them after cleaning.
• Never use chloric cleaning agents or water to clean outer surfaces or chrome-coated parts of the product. Chlorine causes abrasion on such metal surfaces.
• For non-No Frost products, water drops and frosting up to a fingerbreadth occur on the rear wall of the Fridge compartment. Do not clean it; never apply oil or similar agents on it.
• Only use slightly damp microfiber cloths to clean the outer surface of the product. Sponges and other types of cleaning cloths may scratch the surface.

6.1. Avoiding Bad Odours

Materials that may cause odour are not used in the production of our refrigerators. However, odour may be emitted if foods are stored improperly or if the inner surface of the product is not cleaned as required. Please consider the following to avoid this problem:

• It is important that the refrigerator is kept clean. Food residuals, stains, etc. can cause odour. For this reason, clean your refrigerator with carbonate solved in water every 15 days. Never use detergents or soap.
• Keep your foods in closed vessels. Microorganisms emitted from vessels without a cover may cause unpleasant odours.
• Never keep expired or spoiled foods in your refrigerator.

6.2. Protection of plastic surfaces

Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of your refrigerator. If oil is spilled or smeared onto the plastic surfaces, clean and rinse the relevant part of the surface with warm water immediately.

6.3. Cleaning the Inner Surface

To clean the inner surfaces and all removable parts, wash them with a mild solution comprising soap, water and carbonate. Rinse and dry thoroughly. Prevent the water from contacting the lighting means and control panel.

ATTENTION:

Do not use vinegar, rubbing alcohol or other alcohol-based cleaning agents on any of the inner surfaces.

6.4. Stainless Steel Outer Surfaces

Use a stainless steel cleaning agent that is non-abrasive and apply it with a lint-free, soft cloth. For polishing, wipe the surface softly with a damp microfiber cloth and use dry wash-leather. Always follow the strands of the stainless steel.

6 Care and Cleaning

6.5. Cleaning Products with Glass Doors

Remove the protection foil on the glass.

There is a coating on the surface of the glass. This coating minimises stain formation and ensures that stains and dirt are cleaned easily. Glasses that are not protected by a coating might be exposed to permanent bonding of organic or inorganic, air or waterborne pollutants such as limescale, mineral salts, unburned hydrocarbons, metal oxides an silicons, which lead to stains and physical damage in a short time. Despite regular washing, the glass becomes very hard to keep clean, though not impossible. As a result, the clarity and good appearance of the glass reduces. Hard and abrasive cleaning compounds and methods increase these defects even further and accelerate the deterioration process.

*Non-alkali, non-abrasive and water-based cleaning products must be used for routing cleaning procedures. For the coating to have long service life, alkali or abrasive substances must not be used during cleaning processes.

These glasses were subject to a tempering process to increase their impact and breakage resistance.

As an additional safety measure, there is a safety film on the back surfaces of the glasses to ensure that they will not harm the environment in case of breakage.

7

Troubleshooting

Please review this list before calling the service. This will save you time and money. This list contains frequently encountered problems that are not results of faulty workmanship or material use. Your product may not have some of the features described here.

The refrigerator is not operating.

• It may not be plugged in properly. >>>Plug in the product properly.
• The fuse of the socket to which your refrigerator is connected or the main fuse may have blown. >>>Check the fuse.

Condensation on the side wall of the fridge compartment (MULTI ZONE, COOL CONTROL and FLEXI ZONE).

• The door may have been opened/closed frequently. >>>Do not open/close the refrigerator door frequently.
• The environment may be too humid. >>>Do not install the refrigerator at locations with a very high level of humidity.
• Foods containing liquid may have been placed into the refrigerator in vessels without covers.

  Do not place foods containing liquid into the refrigerator in unsealed vessels.

• Door of the refrigerator may have been left ajar.

  Do not keep the doors of your refrigerator open for a long time.

• The thermostat may have been set to a very cold level. >>>Set the thermostat to an appropriate level.

The compressor is not operating.

• Protective thermal of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the Authorised Service Provider if the refrigerator does not start at the end of this period.
• The freezer is in defrosting cycle. >>>This is normal for a refrigerator that performs full-automatic defrosting. Defrosting cycle is performed periodically.
• The refrigerator may not be plugged in. >>>Make sure that the plug fits the socket.
• Temperature settings may be incorrect.

  Select the correct temperature value.

• Possible power failure. >>>The refrigerator will start to operate normally when power restores.

The operation noise increases when the refrigerator is running.

• Operating performance of the refrigerator may vary based on the ambient temperature changes. This is normal and not a fault.

The fridge is running frequently or for a long time.

• Your new product may be bigger than the previous one. Larger refrigerators operate for a longer period of time.
• The room temperature may be high. >>> It is normal that the product operates for longer periods in hot environments.
• The refrigerator may have just been plugged in or loaded with food. >>>It takes the product longer to reach the set temperature when it has just been plugged in or loaded with food. This is normal.
• Large amounts of hot food may have been placed into the refrigerator recently. >>>Do not place hot foods into the refrigerator.
• The doors may have been opened frequently or left ajar for a long time. >>>The warm air that enters the refrigerator causes it to operate for a longer period of time. Do not open the doors frequently.
• Freezer or fridge compartment door may have been left ajar. >>> Check if the doors are closed completely.
• The appliance may be set to a very low temperature. >>> Set the refrigerator temperature to a warmer degree and wait until the product reaches this temperature.
• Door seal of the fridge or freezer compartment may be soiled, worn out, broken or not properly seated. >>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time to maintain the current temperature.

Fridge temperature is adequate but the freezer temperature is very low.

• The freezer compartment temperature may be set to a very low value. >>> Set the freezer compartment temperature to a higher value and check.

Freezer temperature is adequate but the fridge temperature is very low.

- The fridge temperature is adjusted to a very low value. >>> Adjust the fridge temperature to a higher value and check.

Food kept in the fridge compartment drawers is frozen.

- The fridge compartment temperature may be set to a very high value. >>> Set the fridge compartment temperature to a lower value and check.

Temperature in the fridge or freezer is very high.

• The fridge compartment temperature may be set to a very high value. >>> Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperature of the fridge or freezer compartment until the fridge or freezer compartment temperature reaches an adequate level.
• The doors may have been opened frequently or left ajar for a long time. >>>Do not open the doors frequently.
• The door may have been left ajar. >>>Close the door completely.
• The refrigerator may have been just plugged in or loaded with food. >>>This is normal. It takes the product longer to reach the set temperature when it has just been plugged in or loaded with food.
• Large amounts of hot food may have been placed into the refrigerator recently. >>>Do not place hot foods into the refrigerator.

Vibration or noise.

• The floor may not be stable or level. >>>If the refrigerator shakes when moved slightly, adjust the feed to balance it. Make sure that the floor is level and capable of carrying the refrigerator.
• Objects placed onto the refrigerator may cause noise. >>>Remove the objects on the refrigerator.

There are noises coming from the refrigerator like liquid spilling or spraying.

- Liquid and gas flows occur in accordance with the operating principles of the refrigerator. >>>This is normal and not a fault.

Whistle is heard from the refrigerator.

- There are fans that are used to cool the refrigerator. This is normal and not a fault.

Damp accumulates on the inner walls of refrigerator.

• Hot and humid weather increases icing and condensation. This is normal and not a fault.
• The doors may have been opened frequently or left ajar for a long time. >>>Do not open the doors frequently. Close the doors, if open.
• The door may have been left ajar. >>>Close the door completely.

Humidity occurs on the outer surface of the refrigerator or between the doors.

• Air might be humid. This is quite normal in humid weathers. >>>Condensation will disappear when the humidity level decreases.
• There might be external condensation at the section between two doors of the refrigerator if you use your product rarely. This is normal. Condensation will disappear upon frequent use.

There is a bad odour inside the refrigerator.

• No regular cleaning may have been performed. Clean the inside of the refrigerator with a sponge, lukewarm water or carbonated water.
• Some vessels or packaging materials may cause the odour. >>>Use another vessel, or packaging materials from another brand.
• Foods may have been placed into the refrigerator in vessels without covers. >>>Store the foods in closed vessels. Microorganisms emitted from vessels without a cover may cause unpleasant odours.
• Take out expired or spoiled foods from the refrigerator.

The door cannot be closed.

• Food packages may be preventing the door from closing. >>> Re-locate the packages that are obstructing the door.
• The refrigerator may be unstable on the floor.

  Adjust the refrigerator feet as required to keep the refrigerator in balance.

• The floor may not be level or solid. >>>Make sure that the floor is level and capable of carrying the refrigerator.

Crispers are stuck.

- Foods may be touching the upper wall of the crisper. >>>Re-organise the foods in the crisper.

If The Surface Of The Product Is Hot.

High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance!

Fan keeps running when the door is open.

The fan may keep running when the door of the freezer is open.

WARNING: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Provider. Never attempt to repair a malfunctioned product.

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self-Repair” section).

Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC.

However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko) shall void the guarantee.

Self-Repair

Self-repair can be done by the end-user with regard to the following spare parts: door handles, door hinges, trays, baskets and door gaskets (an updated list is also available in support.beko.com as of 1st March 2021).

Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.beko.com. For your safety, unplug the product before attempting any self-repair.

Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com, might give raise to safety issues not attributable to Beko, and will void the warranty of the product.

Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.

By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board, inverter board, display board, etc.

The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.

The spare part availability of the refrigerator that you purchased is 10 years.

During this period, original spare parts will be available to operate the refrigerator properly. The minimum duration of guarantee of the refrigerator that you purchased is 24 months.

BEKO UK AND ROI STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the "Manufacturer") agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our contact centre on

0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
- Functional replacement parts to repair a product.
- The costs of a Beko plc Authorised Service Representative or Approved Engineer (together the “Service Representatives”) to carry out the repair.

What is not covered?

• Transit and delivery damage.
- Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
- Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:

- Accidental damage, misuse or abuse of a product.

• An attempted repair of a product by anyone other than a Service Representative
• Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.

2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential domestic household premises, unless we have previously agreed to the installation environment.

3. The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product.

4. Professional installation by a qualified electrical domestic appliance installer is recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a "second").
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Customer Service Team on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. Subject to agreement, the Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Service Representatives work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Service Representatives will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Service Representative that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the Service Representative finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.

Payment of these costs are due immediately upon the Service Representative providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the exclusive jurisdiction of the English Courts, save where you live in another part of the United Kingdom, in which case the governing law and exclusive jurisdiction of the courts of that country will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have exclusive jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

BEKO UK AND ROI BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Conditions.

BEKO UK AND ROI PARTS GUARANTEE TERMS AND CONDITIONS

This 10 year parts guarantee relates to Beko products.

To confirm if your Beko appliance has our 10-year parts guarantee you can visit our website at beko.co.uk/guarantee-terms or telephone our registrations team on 0800 497 0732.

The Parts guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section.

In order to activate the 10 year parts guarantee you MUST register the appliance within 90 days of the original purchase date. You can register by visiting our websites. For UK customer visit beko.co.uk/register or phone [phone]. For ROI customers visit beko.ie/register or phone [phone]. Our Beko branded appliances carry FREE replacement parts for the first 10 years, provided they are fitted by our Service Representatives, at the applicable labour charge.

Beko free standing appliances come with a 12 month parts and labour guarantee as standard.

Beko built-in, integrated appliances or American fridge freezers come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically activate the 10 year parts guarantee. You do not need to register twice.

To make a claim against your Beko Parts Guarantee (the "Guarantee"), all customer and product details must be registered with Beko plc using the procedure outlined below:

1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances or American fridge freezers) guarantee is only effective after the expiration of the standard manufacturer's guarantee.
2. It is only valid for certain models of Beko branded products serviced or repaired by Beko plc Authorised Service Representative and Own Engineers (the "Service Representative") and does not cover any labour charge or any:

a.Components including but not limited to cabinet or appearance parts, control knobs, flaps and handles.

b. Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs.

1. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, For UK customers, visit beko.co.uk/register or phone [phone]. For ROI customers visit beko.ie/register or phone [phone].

2. Registrations made after 90 days of the original purchase date, may be required to pay an additional fee to activate the 10 year free parts guarantee.

3. Any repair must be carried out by a Service Representative and booked directly with Beko plc.
4. Labour for the repair is not included in this guarantee and is chargeable at the time of booking a repair.
5. The repair is guaranteed for 12 months for the same defect.
6. In the unlikely event that the appliance is beyond economical repair we may at the sole discretion of Beko plc offer you an appliance at a reduced price. Our call out fee will still apply.
7. If the fault can't be identified and the appliance is functioning normally a call out fee will apply.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this guarantee.
10. The guarantee is exclusive of the manufacturer's standard guarantee.
11. All repair pricing can be found here beko.co.uk/guarantee-terms (UK & ROI). Alternatively contact our Customer Services Team for further information.
12. All prices are subject to change without notice.
13. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product guarantee. Please read and refer to such Terms and Conditions when making any claim.
14. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the registration process. Further details are available at beko.co.uk/cookie-and-privacy-policy
15. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. For help please visit beko.co.uk/support/model-finder.

• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

Model number	Serial number	Purchased from	Date of purchase

For service under guarantee or for product advice please call our Customer Service Team

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet or our video support found beko.co.uk/support/how-to-guides, as a charge may be levied where no fault is found, even though your product may still be under guarantee.

After arranging a service visit please ensure the area around the product must be easily accessible to the Service Representative, without the need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Service Representatives have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you will be required to provide it prior to booking a service visit

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.

If you do not have any extended guarantee you can call the Customer Services Team for UK customers on 0330123 1750 and ROI customers on 01 862 3411

Contact us though our website

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.