Vess R2000 - NAS Promise Technology - Free user manual and instructions

USER MANUAL Vess R2000 Promise Technology

PROMISE Solution Portfolio

PROMISE® TECHNOLOGY, INC.

Mac OS X & Rich Media

Prosumer

Pegasus2 R4/R6/R8

Portable & Collaboration Storage

• Consumers/ProSumers
- Photographers
• Rich Media Post-Production
- Design Studios

SANLink2

Rich Media FC SAN/Thunderbolt Connectivity

• All Thunderbolt devices
• Pegasus to VTrak

High Performance/Availability

VTrak A-Class

Scale-Out Shared SAN

• Rich Media Integrated Appliance
• Post-Production/Broadcast

VTrak x30/Jx30

FC SAN

• Big Data, Cloud,
Datacenter
• Data Asset Management
• Post-Production/Broadcast
-Archival
- File Sharing

IT Enterprise Surveillance

Vess R2000 Series

SMB Unified Storage

• FC/iSCSI SAN, NAS
• 48TB storage.
VMware,
• Citrix & Hyper V certified

Vess A2000 Series

NVR Storage Appliance

15\~128 Cameras

Windows Pre-loaded

H.264 HW Decode

2U/6-bay & 3U/16-bay

ISCSI expansion

Exterior view of a modern office building (no signage)

Front view of a black server rack unit with multiple drive bays (no visible text or labels)

VTrak A-Class...Beyond Storage

Turnkey Shared SAN Solution

graph TD
    A["Primary Metadata Server"] --> B["FS Server"]
    C["Secondary Metadata Server"] --> B
    B --> D["Client Systems"]
    style B fill:#f9f,stroke:#333
    style D fill:#ccf,stroke:#333

High performance, low latency multiuser shared SAN

• High Availability design for no single point of failure
  • Scale-up and Scale-out with Online expansion
• Advanced shared file system – High Performance with simultaneous multi-user access
• Advanced Anti-Fragmentation algorithm 30x more efficient than competing solutions
• LDAP/Active Directory/Open Directory and ACL Support
• Integrated VTrakFS, requires no extra server hardware
• High performance, low latency access in a multiuser shared environment
• Clustered filesystem provides full FC bandwidth to each connected client
• Single, streamlined management software administers SAN & Storage

VTrak A-Class Shared SAN Solutions

	VTrak A-Class 8G Fibre Channel Shared SAN Solutions
Part Number	VTA3800FSL VTA3800FDM VTA38HFDM3
Form Factor 4U-24Bay
Drives Included 24 x 4TB SAS (96TB RAW Capacity) 24 x 2TB SAS (48TB RAW Capacity)
Host Connectivity 4 x 8G Fibre Channel 8 x 8G Fibre Channel
Controller	Single Metadata Server/RAID controller	Dual Metadata Servers/RAID controllers
Expansion Capability	Cascade up to 9 JBOD per RAID unit with up to 8 storage nodes for a total of 1920 HDD
Cache 8GB data cache per controller protected with hot-swappable battery backup unit (BBU)
RAID support 0, 1, 1E, 5, 6, 10, 50, 60
Client and FS Bundled	4 Universal Clients and 2 File Systems	10 Universal Clients and 4 File Systems	30 Mac OS X Clients and 4 File Systems
Support & Warranty	3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty
Supported OS	Mac OS X, Windows , Linux*
Management Tool	Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM

Note: SFP's (part X30ADPSFP) are not included with the RAID unit
*Linux client support will be available in future firmware release

VTrak x30 - High-Performance Storage

• Active/Active RAID controllers
• Quad 8G Fibre Channel ports per controller
• 4GB cache per RAID controller
• x30 RAID Subsystem available in

3U/16-bay
4U/24-bay

• Expansion Chassis available in

• 3U/16-bay
4U/24-bay
4U/60-bay

- Scalable via Expansion Chassis up to 240 drives

- Embedded management & monitoring software

• PROMISE Technology is the only Apple Qualified Storage Subsystem
• Faster than any other available solutions
  • Dramatically lower TCA

VTrak x30 Integrated SAN Solutions

With 4TB HDD

PROMISE®

TECHNOLOGY, INC.

VTrak x30 Series 8G Fibre Channel with 4TB HDD Integrated SAN Solutions

Part Number	E630FDQS4Same as HC854LL/A	E830FDQS4Same as HC855LL/A	J630SDQS4Same as HC857LL/A	J830SDQS4Same as HC856LL/A	J930SDQS4Same as HC858LL/A
Form Factor	3U – 16Bay	4U–24Bay	3U – 16Bay	4U–24Bay	4U-60Bay
Drives Included	16 x 4TB SAS 24 x 4TB SAS 16 x 4TB SAS 24 x 4TB SAS 60 x 4TB SAS
Host Connectivity	8 x 8G Fibre Channel 6G SAS JBOD
RAID Controller	Dual RAID controllers Dual I/O Modules
Expansion Capability	Cascade up to 9 JBOD N/A
Cache	4GB data cache per controller protected with hot-swappable battery backup unit (BBU)		N/A
RAID support	0, 1, 1E, 5, 6, 10, 50, 60		JBOD
Support & Warranty	3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty
Supported OS	Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware		HBA dependent
Management Tool	Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM		N/A

Note: SFP's (part X30ADPSFP) are not included with the RAID unit.

VTrak x30 Integrated SAN Solutions

With 2TB and 3TB HDD

PROMISE®

TECHNOLOGY, INC.

VTrak x30 Series 8G Fibre Channel 2TB and 3TB HDD Integrated SAN Solutions

Part Number	H4945LL/A	E630FDQS2Same as H4946LL/A	E630FDQS3Same as HA260LL/A	E830FDQS2	E830FDQS3Same as HA261LL/A	H4948LL/A	J630SDQS3Same as HA262LL/A	J830SDQS	J830SDQS3Same as HA263LL/A	J930SDQSSame as HA796LL/A
Form Factor	3U – 16Bay			4U–24Bay		3U – 16Bay		4U–24Bay	4U–24Bay	4U-60Bay
Drives Included	8 x 2TBSATA	16 x 2TBSAS	16 x 3TB SAS	24 x 2TBSAS	24 x 3TB SAS	16 x 2TBSATA	16 x 3TBSAS	24 x 2TBSAS	24 x 3TBSAS	60 x 3TB SAS
Host Connectivity	4 x 8G Fibre Channel	8 x 8G Fibre Channel 6G SAS JBOD
RAID Controller	Single RAID	Dual RAID controllers Dual I/O Modules
Expansion Capability	Cascade up to 9 JBOD N/A
Cache	4GB data cache per controller protected with hot-swappable battery backup unit (BBU)					N/A
RAID support	0, 1, 1E, 5, 6, 10, 50, 60 JBOD
Support & Warranty	3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty
Supported OS	Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware					HBA dependent
Management Tool	Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM					N/A

Note: SFP's (part X30ADPSFP) are not included with the RAID unit.

VTrak x10 Integrated SAN Solutions

With 1TB and 2TB HDD

Front view of a multi-chamber electronic device with multiple ports and connectors (no visible text or symbols)

	VTrak x10 Series 4G Fibre Channel Integrated SAN Solutions
Part Number	TV270VC/A TV272VC/A TV299VC/A H1142VC/A TV274VC/A H1144VC/A
Form Factor 3U – 16Bay 3U – 16Bay
Drives Included 4 x 1TB SATA 8 x 1TB SATA 16 x 1TB SATA 16 x 2TB SATA 16 x 1TB SATA
Host Connectivity	2 x 4G Fibre Channel	4 x 4G Fibre Channel			3G SAS JBOD
RAID Controller	Single RAID	Dual RAID Controllers			Dual I/O Modules
Expansion Capability	Cascade up to 4 JBOD				N/A
Cache	2GB data cache per controller protected with battery backup unit (BBU)				N/A
RAID support	0, 1, 1E, 5, 6, 10, 50, 60				JBOD
Support & Warranty	3-years 24x7 Support with advanced part replacement warranty
Supported OS	Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware 4.x				HBA dependent
Management Tool	Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM				N/A

Note: SFP's (part VTESFP4G) are not included with the RAID unit.

VTrak Series Integrated Solutions

Service/Support Uplifts

PROMISE Technology Service Options	Integrated Ex30 and A-Class	Integrated J630/830	Integrated J930	Integrated Ex10	Integrated Jx10
3-year PROMISE ServicePlus Onsite warranty Next Business Day + 24x7 Phone and Email Support (please verify available service areas)	Included Included	Included n/a	n/a
3-year PROMISE ServicePlus Onsite Warranty w/4-hour response + 24x7 Phone and Email Support (please verify available service areas)	n/a n/a n/a	SP3YEARA SP3YEARA
3-year warranty with 24x7 Phone and Email Support with Advanced Parts Replacement	n/a n/a n/a	Included Included
3-year Uplift PROMISE ServicePlus Onsite Warranty w/4-hour response + 24x7 Phone and Email Support (please verify available service areas)	VTXSVCSP3AVU	VTXSVCSP3AVU	VTXSVCSP3AVU	n/a n/a
2-year extended PROMISE ServicePlus Onsite warranty Next Business Day + 24x7 Phone and Email Support	VTXSVW2BVH	VTXSVJW2BVH	VTXNBJW92T5	n/a n/a
2-year extended warranty PLUS uplift to 4-Hour on-site response	VTXSVCEW2AVU	VTXSVCEW2AVU	VTX4HJW92T5	n/a n/a
2-year extended warranty with 24x7 Phone and Email Support with Advanced Parts Replacement	n/a n/a n/a	EW2VTEA EW2VTJA
Additional 1-year period extended warranty for VTrak Ex10 and Jx10 Series for a total of 6 years. Include HDDs	n/a n/a n/a	VTX10EW1T6D	VTX10JW1T6D
Drive Disposal Option with standard 3-year warranty (per chassis)	KYHD3Y	KYHD3Y	n/a	KYHD3Y	KYHD3Y
Drive disposal option for VTrak Ex10 and Ex30 with HDD 2 year Extension (per chassis)	KYHD2YE	KYHD2YE	n/a	KYHD2YE	KYHD2YE

Vess™ R2000 Series

Unified Storage Solutions

graph TD
    A["Print"] --> B["VM"]
    C["Email"] --> D["VM"]
    E["File Server"] --> F["VM"]
    G["Application Server"] --> H["VM"]
    I["SQL"] --> J["VM"]
    K["Backup Server"] --> L["VM"]
    M["Virtualization Layer"] --> N["vmware READY"]
    O["Block and NAS"] --> P["citrix ready"]
    Q["Vess"] --> R["Grid"]
    S["VM"] --> T["VM"]
    U["VM"] --> V["VM"]
    W["VM"] --> X["VM"]
    Y["VM"] --> Z["VM"]

• High Availability dual-controllers with seamless failover
  • 1GbE iSCSI, Hybrid 8G FC/iSCSI SAN and 10GbE iSCSI connectivity
  • 2GB Cache upgradeable to 16GB per controller
  • High Performance and Availability Block and NAS Support
  • CIFS, NFS AFP, FTP WebDAV Protocol Support
  • NAS Local and Remote Replication with NAS Online Recovery
  • Microsoft ADS and LDAP Support
• PerfectRebuilt, PerfectCache and Online Clone for LUN and Share Disk
  • JBOD Expansion up to 112 HDDs
  • RAID 0, 1, 1E, 5, 6, 10, 50, 60 Support

• VMware vShpere, Citrix XenServer and Microsoft Hyper-V Certified

Vess™ R2000 Series 1GbE Base-T Unified Storage Solutions

Part Number	VR2600ZIDAGE	VR2600ZISAGE	VR2600ZIDAME	VR2600ZISAME	VR2600ZIDANE	VR2600ZISANE	VR2600ZIDUBA	VR2600ZISUBA
Form Factor 3U
Number of Drive Bay	16
Drives Included 16 x 2TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 4TB NL SAS HDD Diskless
Host Connectivity	8 x 1GbE	4 x 1GbE	8 x 1GbE	4 x 1GbE	8 x 1GbE	4 x 1GbE	8 x 1GbE	4 x 1GbE
RAID Controller/IO Module	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller
Expansion Capability	Cascade up to 6 JBOD
Availability Features	Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup
Processor	64bit 6-core @ 1.1GHz Processor
Cache	2GB per controller (upgradable to 16GB)
RAID support	0,1,1E, 5, 6, 10 (0+1), 50, 60
Support & Warranty	3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Supported OS	Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V
Management Tool	WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP

Note: *SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.

Vess™ R2000 Series

Combo 10GbE & 1GbE Base-T Unified Storage Solutions

Part Number	VR2600TIDAGE	VR2600TISAGE	VR2600TIDAME	VR2600TISAME	VR2600TIDANE	VR2600TISANE	VR2600TIDAAA	VR2600TISABA
Form Factor 3U
Number of Drive Bay	16
Drives Included 16 x 2TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 4TB NL SAS HDD Diskless
Host Connectivity	4 x 10GbE and 8 x 1GbE	2 x 10GbE and 4 x 1GbE	4 x 10GbE and 8 x 1GbE	2 x 10GbE and 4 x 1GbE	4 x 10GbE and 8 x 1GbE	2 x 10GbE and 4 x 1GbE	4 x 10GbE and 8 x 1GbE	2 x 10GbE and 4 x 1GbE
RAID Controller/IO Module	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller
Expansion Capability	Cascade up to 6 JBOD
Availability Features	Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup
Processor 64bit 6-core @ 1.1GHz Processor
Cache 2GB per controller (upgradable to 16GB)
RAID support	0,1,1E, 5, 6, 10 (0+1), 50, 60
Support & Warranty	3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Supported OS	Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V
Management Tool	WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP

Note: *SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.

Vess™ R2000 Series

Combo 8G Fibre Channel & 1GbE Unified Storage Solutions

Part Number	VR2600FIDAGE	VR2600FISAGE	VR2600FIDAME	VR2600FISAME	VR2600FIDANE	VR2600FIDANE	VR2600FIDUBA	VR2600FISUBA
Form Factor 3U
Number of Drive Bay	16
Drives Included 16 x 2TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 4TB NL SAS HDD Diskless
Host Connectivity	8 x 1GbE	4 x 1GbE	8 x 1GbE	4 x 1GbE	8 x 1GbE	4 x 1GbE	8 x 1GbE	4 x 1GbE
RAID Controller/IO Module	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller	Dual RAID Controllers*	Single RAID Controller
Expansion Capability	Cascade up to 6 JBOD
Availability Features	Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup
Processor	64bit 6-core @ 1.1GHz Processor
Cache	2GB per controller (upgradable to 16GB)
RAID support	0,1,1E, 5, 6, 10 (0+1), 50, 60
Support & Warranty	3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Supported OS	Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V
Management Tool	WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP

Note: *SFP's (part VRSFP8G) are not included with the RAID unit. SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.

Vess™ J2000 Series

6G SAS Expansion Options

PROMISE®

TECHNOLOGY, INC.

Part Number	VJ2600SZDANE	VJ2600SZSANE	VJ2600SZDAME	VJ2600SZSAME	VJ2600SZDAGE	VJ2600SZSAGE	VJ2600SZDUBA	VJ2600SZSUBA
Form Factor 3U 3U
Number of Drive Bay	16 16
Drives Included 16 x 4TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 2TB NL SAS HDD Diskless
Host Connectivity 6G SAS 6G SAS
RAID Controller/IO Module	Dual I/O Modules*	Single I/O Modules	Dual I/O Modules*	Single I/O Modules	Dual I/O Modules*	Single I/O Modules	Dual I/O Modules*	Single I/O Modules
Availability Features	Three Redundant PSU and hot-swap drives
Processor	N/A
Cache	N/A
RAID support	JBOD
Support & Warranty	3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Supported OS	HBA dependent and refer to the latest compatibility list

Note: *SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.

Vess™ R2000 Series

Service/Support Uplifts

PROMISE Technology Service Options Integrated and Non-Integrated Vess R2000
3-Year 9x5 Support with advanced part replacement and credit card guaranteed warranty	Included
3-Year 8 x 5 support with PROMISE ServicePlus-NBD Service for USA/Canada for Vess2000 Series RAID Head with or without Drives	VR2KSPNBDAA
3-Year 8 x 5 support with PROMISE ServicePlus-NBD Service for USA/Canada for Vess J2000 Series JBOD with or without Drives	VJ2KSPNBDAA
2-Year Ext Warranty. Extends standard warranty by 2YRS USA/Canada for VessR2000 RAID Head with or without Drives	VR2KEW2YRAA
2-Year Ext Warranty. Extends standard warranty by 2YRS USA/Canada for Vess J2000 JBOD with or without Drives	VJ2KEW2YRAA
3-Year PROMISE 24x7 Support for USA/Canada for Vess2000 Series RAID Head with or without Drives	VR2KSE3YRAA
3-Year PROMISE 24x7 Support for USA/Canada for Vess J2000 Series JBOD with or without Drives	VJ2KSE3YRAA
2-Year Ext Extends 24x7 Support by 2YRS USA/Canada for VessR2000 RAID Head with or without Drives	VR2KSE2YRAA
2-Year Ext Extends 24x7 Support by 2YRS USA/Canada for Vess J2000 JBOD with or without Drives	VJ2KSE2YRAA

Vess A2000 Storage Appliance

• A Storage Server with native RAID redundancy/Protection

• Industrial FRU design for easy maintenance
- Aimed to focus on midsize to large scale video surveillance installations
• Windows (WS7P) embedded
• SAS or iSCSI expansion for long-term archive
• Built-in utilities for system management

• Purpose-built for video surveillance application

• Built-in HW decode and supports dual displays (VGA and HDMI)
• Optimized for video surveillance recording
• Utilities and SDK package for advanced integration

Front view of a black server unit with ports and indicator lights (no visible text or symbols)

Front view of a black server rack unit with ventilation grilles and drive bays (no visible text or labels)

Easy - Fast/Reliable - Scalable - Low Cost

Vess™ A2000 Series

NVR Appliance for Video Surveillance

PROMISE®

TECHNOLOGY, INC.

Vess

A2000 Series

Part Number VA2600GZSAIE VA2600GZSAKE VA2200GZSAIH VA2200GZSAKH
Form Factor 3U 2U
Number of Drive Bay 16 6
Drives Included 16 x 2TB Enterprise HDD 16 x 3TB Enterprise HDD 16 x 2TB Enterprise HDD 16 x 3TB Enterprise HDD
Host Connectivity	4 X 1GbE Ports
Number Camera Support	64-128 FHD Camera		15-64 FHD Camera
Pre-loaded OS	Windows Embedded Standard 7 Runtime (WS7P) Standard
Expansion Capability	Via iSCSI using Vess R2000 Series
Availability Features	Redundant PSU, hot-swap drives, Predictive Data Migration, Video Surveillance Mode
Processor	Xeon E3-1245V2		i3-3225
Cache	8GB		4GB
Boot Disk Capacity	32GB mSATA		16GB mSATA
RAID support	0,1,1E, 5, 6, 10 (0+1), 50, 60
Support & Warranty	3-Year 8x5 Support with advanced part replacement and credit card guaranteed
VMS Support	Milestone, Genetec
Management Tool	WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP

Vess™ A2000 Series

Service/Support Uplifts

PROMISE Technology Service Options Integrated Vess A2000
3-Year 9x5 Support with advanced part replacement and credit card guaranteed warranty	Included
3 Year PROMISE 24x7 Support for USA.Canada for Vess A Series with Drives VA2KSP3YRAZ
3 Year PROMISE ServicePlus-NBD Service for USA.Canada for Vess A Series w/Drives VA2KSPNBDAZ
2 Year Ext Extends 24x7 Support for USA.Canada for Vess A Series with Drives VA2KSE2YRAZ
2 Year Extends PROMISE ServicePlus-NBD Service for USA.Canada for Vess A Series w/Drives	VA2KSENBDAZ
2 Year Ext Warranty.Extends standard warranty by 2YRS USA.Canada for Vess A Series w/Drives	VA2KEW2YRAZ

VessRAID/VessJBOD 1000 Series

Entry-level Integrated/Unified Storage Solutions

PROMISE®

TECHNOLOGY, INC.

VessRAID 1830

VessRAID 1840

VessJBOD 1830 VessJBOD 1840

Part Number	VR1830SNAC1C	VR1830INAC2C	VR1840FNAC2C	VR1840SNAC1C	VR1840INAC2C	VJ1830NAC1C	VJ1840NAC1C
Form Factor	2U		3U				2U	3U
Number of Drive Bay	12 16 12 16
Drives Included 8 x 2TB Enterprise SATA HDD 8 x 2TB Enterprise SATA HDD
Host Connectivity	2 x SAS	4 x iSCSI/NAS	2 x 8G FC/2 x iSCSI/NAS	2 x SAS	4 x iSCSI/NAS		SAS
Data Services	NAS Volume Clone, NAS replication and NAS Fusion on NAS supported systems						N/A
Expansion Capability	Cascade up to 6 JBOD						N/A
Availability Features	Dual power supply and hot-swap drives						Dual power supply and hot-swap drives
Controller	Single (Intel® IOP348 1.2Ghz)						N/A
Cache	512MB upgradeable to 2GB (upgrade part VTEMEM2G)						N/A
RAID support	0,1,1E, 5, 6, 10 (0+1), 50, 60						JBOD
Support & Warranty	3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Supported OS	Windows 2000, XP, 2003, Vista, 2008, Windows 7, Redhat Linux, SuSe Linux, FreeBSD 7.0, Ubuntu, Centos, VMware ESX 4.x						HBA dependent
Management Tool	Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH						N/A

Note: SFP's (part X30ADPSFP) are not included with the RAID unit

Pegasus2

DAS With Thunderbolt™ 2 Technology

Front view of a black server tower with multiple drive bays and indicator lights (no visible text or labels)

Pegasus2 R2 8TB Capacity

Front view of a black server rack unit with multiple drive bays and indicator lights (no visible text or labels)

Pegasus2 R6 12TB and 18TB Capacity

Front view of a black hard disk drive tower with multiple drive bays and indicator lights (no visible text or labels)

Pegasus2 R8 24TB and 32TB Capacity

• Thunderbolt™ 2 Host Connectivity with 20Gb/s bi-directional / single channel connectivity speeds
• Designed for the 4K environment with 15Gbps requirements
  • Transfer and display 4K video files simultaneously
  • Backup terabytes of data in minutes rather than hours
  • Hot-Swappable Bays for Effortless Replacement of Failed Drive
  • Advanced RAID Engine
  • RAID Level Supported:

R4: RAID: 0, 1, 1E, 5, 6, 10

R6/R8: RAID 0, 1, 1E, 5, 6, 10, 50

Pegasus2 R-Series

Thunderbolt™ 2 Hardware RAID Storage Solutions

PROMISE®

TECHNOLOGY, INC.

egasus 2

THUNDERBOLT.

PROMISE Pegasus2 Hardware RAID with Thunderbolt™ 2 Storage Solutions

Part Number	P2R4HD8USSame as HE151VC/A	P2R6HD12USSame as HE152VC/A	P2R6HD18USSame as HE153VC/A	P2R8HD24USSame as HE154VC/A	P2R8HD32USSame as HE155VC/A
Number of Bay 4-Bay 6-Bay 8-Bay
Drives Included 4 x 2TB SATA 6 x 2TB SATA 6 x 3TB SATA 8 x 3TB SATA 8 x 4TB SATA
Host Connectivity ThunderboltTM 2 and ThunderboltTM Cable Included with Unit
Expansion Capability Cascade up to 6 devices
RAID support 0, 1, 5, 6, 10 0, 1, 5, 6, 10, 50				0, 1, 5, 6, 10, 50, 60
Thunderbolt Ports 2 x ThunderboltTM 2 Technology Ports at 20Gb/s (2.5GB/s)
Capacity 5.7TB Formatted with HFS+	9.7TB Formatted with HFS+	14.7TB Formatted with HFS+	20.7TB Formatted with HFS+	27.9TB Formatted with HFS+
Supported OS Mac OS X 10.8.5 and Newer
Backup Software Supports Time Machine in Mac OS X
Support & Warranty 2 years 9x5 Support with advanced part replacement and credit card guaranteed

Pegasus and Pegasus2 R-Series

Service/Support Uplifts

PROMISE®

TECHNOLOGY, INC.

PROMISE Technology Service Options Pegasus R4/R6
2 years 8x5 Support with advanced part replacement and credit card guaranteed Included
2 Year PROMISE 24x7 Phone Support uplift from existing M-F 9-5 for USA.Canada for Pegasus Series R4,R6 and R8	PR2Y24x7stdP
1 Year Extends 24x7 Phone Support by 1YR uplift from existing M-F 9-5 USA.Canada for Pegasus Series R4,R6 and R8	PR1Y24x7extP
2 year PSP (Promise Service Plus) onsite parts replacement. Enhances standard 2 year warranty USA.Canada for Pegasus R4/R6/R8 RAID w/Drives	PR2YPSPstd
1 year PSP (Promise Service Plus) onsite parts replacement. Additional standard 1 year warranty USA.Canada for Pegasus R4/R6/R8 RAID w/Drives	PR1YPSPext
1 Year Ext Warranty. Extends standard warranty by 1YR USA.Canada for Pegasus R4/R6/R8 RAID w/Drives and does not offer onsite parts replacement PSP (Promise Service Plus)	PR1Yext

SANLink2

8G Fibre Channel to Thunderbolt 2 Bridge

SANLink2

Black rectangular electronic device with ventilation slots and ports (no visible text or symbols)

THUNDERBOLT™

Part Number	Description
SLF2102NAASame as HE553LL/A	SANLink 8G Fibre Channel to ThunderboltTM 2 Bridge

• Dual 8G Fibre Channel ports with auto negotiation of 1, 2 and 4Gbps
- Host connectivity using Thunderbolt™ 2 ports
- Dual Thunderbolt™ ports supporting daisy-chaining of peripherals
• Fully qualified Mac OS X, Mac OS X Server, Final Cut Studio and Xsan solution
• Qualified solution with PROMISE VTrak x30 (8Gbps FC) and x10 Series (4Gbps FC) storage subsystems
• Warranty: 3-years 24x7 Support with advanced part replacement

VTrak x30 Empty Chassis Solutions

Front view of a rectangular electronic device with multiple ports and internal compartments (no visible text or symbols)

Note: Check published compatibility list for drive qualifications

	VTrak Ex30 Series Empty Chassis VTrak				Jx30 Series Empty Chassis
Part Number	E630FDNX	E630FSNX	E830FDNX	E830FSNX	J630SDNX	J630SSNX	J830SDNX		J830SSNX
Form Factor/Drive	3U – 16Bay		4U-24Bay		3U – 16Bay		4U-24Bay
Host Connectivity	4 x 8G Fibre Channel per RAID controller SAS 6G
Expansion Capability	Cascade up to 9 JBOD JBOD cascading supported
Availability Features	Dual power supply, hot-swapped BBU, Hot-swap drives				Dual power supply and Hot-swap drives
RAID Controller	Dual RAID	Single RAID	Dual RAID	Single RAID	Dual I/O	Single I/O	Dual I/O	Single I/O
Cache	2GB data cache per controller, protected with hot-swapped battery backup unit (BBU)				N/A
RAID support	0, 1, 1E, 5, 6, 10, 50, 60				JBOD
Support & Warranty	3-years 24x7 Support with advanced part replacement warranty
Supported OS	Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware				HBA dependent
Management Tool	Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM				N/A

Note: SFP's (part X30ADPSFP) are not included with the RAID unit. SAS-to-SATA adapters (part X30BDGLFQUAD) are required for SATA HDD with DUAL RAID controller unit.

VTrak x10 Empty Chassis Solutions

Front view of a server rack unit with multiple drive bays and ventilation slots (no visible text or labels)

Front view of a server rack unit with multiple drive bays and ventilation slots (no visible text or labels)

Note: Check published compatibility list for drive qualifications

	VTrak Ex10 Series Empty Chassis VTrak Jx10 Series Empty Chassis
Part Number	VTE610fD VTE610fS VTE610sD VTE610sS VTJ610sD VTJ610sS
Form Factor/Drive	3U – 16Bay				3U – 16Bay
Host Connectivity 4G Fibre Channel SAS 3G SAS 3G
Port Per Controller	2 x 4G FC		4 x SAS 3G		N/A
Expansion Capability	Cascade up to 4 JBOD				JBOD cascading supported
Availability Features	Dual power supply and Hot-swap drives				Dual power supply and Hot-swap drives
RAID Controller	Dual RAID	Single RAID	Dual RAID	Single RAID	Dual I/O	Single I/O
Cache	512MB data cache per controller, protected with battery backup unit (BBU)2GB cache upgrade option available (upgrade part VTEMEM2G)				N/A
RAID support	0, 1, 1E, 5, 6, 10, 50, 60				JBOD
Support & Warranty	3-years 24x7 Support with advanced part replacement warranty
Supported OS	Windows 2008, Red Hat Linux, SuSE Linux, VMware 4.x				HBA dependent
Management Tool	Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM				N/A

Note: SFP's (part VTESFP4G) are not included with the RAID unit. SAS-to-SATA adapters (part VTSATAMUX4P) are required for SATA HDD with DUAL RAID controller unit.

Channel Service/Support Uplifts

VTrak x10 and x30 Series Empty Chassis

PROMISE Technology Service Options Ex30 w/o HDD	Jx30 w/o HDD	Ex10 w/o HDD	Jx10 w/o HDD
3-year warranty with 24x7 Phone and Email Support with Advanced Parts Replacement	Included Included Included Included
2-year extended warranty with 24x7 Phone and Email Support with Advanced Parts Replacement	EW2VTE EW2VTJ EW2VTE EW2VTJ
3-year PROMISE ServicePlus Onsite Warranty w/4-hour response + 24x7 Phone and Email Support (please verify available service areas)	SP3YEAR SP3YEAR SP3YEAR SP3YEAR
5-year PROMISE ServicePlus Onsite Warranty w/4-hour response (please verify available service areas)	SP5YEAR SP5YEAR SP5YEAR SP5YEAR
Additional 1-year period extended warranty for VTrak Ex10 and Jx10 Series for a total of 6 years. Does not include HDDs	n/a n/a VTX10EW1T6 VTX10W1T6

Apple/PROMISE

Part Number Cross Reference

PROMISE®

TECHNOLOGY, INC.

Apple PROMISE Description Apple PROMISE Description

HA260LL/A E630FDQS3		3U/16-Bay RAID System 48TB Raw Capacity 16x3TB SAS drives Dual controller
HA261LL/A E830FDQS3		4U/24-Bay RAID System 72TB Raw Capacity 24x3TB SAS drives Dual controller
HA262LL/A J630SDQS3		3U/16-Bay Expansion Chassis 48TB Raw Capacity 16x3TB SAS drives Dual I/O Module
HA263LL/A J830SDQS3		4U/24-Bay Expansion Chassis 72TB Raw Capacity 24x3TB SAS drives Dual I/O Module
HA796LL/A J930SDQS		4U/60-Bay Expansion Chassis 180TB Raw Capacity 60x3TB SAS drives Dual I/O Module
H4945LL/A H4945LL/A		3U/16-Bay RAID System 1GTB Raw Capacity 8x2TB SATA drives Single controller
H4946LL/A H4946LL/A		3U/16-Bay RAID System 32TB Raw Capacity 16x2TB SATA drives Dual controller
H4947LL/A H4947LL/A		4U/24-Bay RAID System 48TB Raw Capacity 24x2TB SATA drives Dual controller
H4948LL/A H4948LL/A		3U/16-Bay Expansion Chassis 32TB Raw Capacity 16x2TB SATA drives Dual controller
HA796LL/A J930SDQS		4U/60-Bay Dual Controller GG SAS JBOD Expansion Subsystem includes 60x 3TB 7200-RPM NL-SAS HDD
HA260LL/A E630FDQS3		3U/16-Bay Dual Controller RAID Subsystem with 8-Ports 8G Fibre Channel Includes 16x 3TB 7200-RPM
HA263LL/A E830FDQS3		4U/24-Bay Dual Controller RAID Subsystem with 8-Ports 8G Fibre Channel Includes 24x 3TB 7200-RPM
HA262LL/A	J630SDQS3	3U/16-Bay Dual Controller 6G SAS JBOD Expansion Subsystem Includes 16x 3TB 7200-RPM NL-SAS HDD
HA795LL/A	X30KITJS	PROMISE VTrak x30 Series 4U Ultra-Dense Expansion Chassis Spare Parts Kit (For J930s)
HE151VC/A	P2R4HD8US	Promise Pegasus2 R4 8TB (4 x 2TB SATA) RAID System (US)
HE152VC/A	P2R6HD12US	Promise Pegasus2 R6 12TB (6 x 2TB SATA) RAID System (US)
HE153VC/A	P2R6HD18US	Promise Pegasus2 R6 18TB (6 x 3TB SATA) RAID System (US)

HA265LL/A X30DVSA3

PROMISE VTrak x30 Series 3TB SAS Drive Module

H1142VC/A H1142VC/A

3U/16-Bay RAID System 32TB Raw Capacity 16x2TB SATA drives Dual controller

TV274VC/A TV274VC/A

3U/16-Bay Expansion Chassis 16TB Raw Capacity 16x1TB SATA drives Dual I/O Module

TV299VC/A TV299VC/A

3U/16-Bay RAID System 16TB Raw Capacity 16x2TB SATA drives Dual controller

TV272VC/A

TV272VC/A

3U/16-Bay RAID System 8TB Raw Capacity 8x1TB SATA drives Dual controller

TV270VC/A TV270VC/A

3U/16-Bay RAID System 4TB Raw Capacity 4x1TB SATA drives Single controller

HA017VC/A PR6HD18TUS

Pegasus R Series 6-bay with 6x 3TB SATA HDD High Performance Hardware RAID

H5187VC/A

PR602US

Pegasus R Series 6-bay with 6x 2TB SATA HDD High Performance Hardware RAID

H5186VC/A

PR601US

Pegasus R Series 6-bay with 6x 1TB SATA HDD High Performance Hardware RAID

H5185VC/A

PR402US

Pegasus R Series 4-bay with 4x 2TB SATA HDD High Performance Hardware RAID

H5184VC/A

PR401US

Pegasus R Series 4-bay with 4x 1TB SATA HDD High Performance Hardware RAID

H7293LL/A SLF1002NAC

PROMISE SANLink adapter provides dual Thunderbolt port to dual 4Gbps Fibre

Channel connectivity

HA269LL/A X30SPAJ4

Apple VTrak x30 Series 4U Expansion Chassis Service Parts Kit

H1144VC/A H1144VC/A

30/16-Bay Expansion Chassis 32TB Raw Capacity 16x2TB SATA drives Dual I/O Module

HC657VC/A

PR6HD24TUS

Pegasus R Series 6-bay with 6x 4TB SATA HDD High Performance Hardware RAID

HE154VC/A

P2R8HD24US

Promise Pegasus2 R8 24TB (8 x 3TB SATA) RAID System (US)

HE155VC/A

P2R8HD32US

Promise Pegasus2 R8 32TB (8 x 4TB SATA) RAID System (US)

PROMISE Deal Registrations

PROMISE® TECHNOLOGY, INC.

• Protect Your Subsystem Sales
• Get higher margin

PROMISE\*

Redefining the Dynamics of Data Storage

If you're selling RAID and J800 Storage Subsystems, Direct Attached Storage, Network Attached Storage, or RAID Controllers, PROMISE has a cutting-edge solution to meet your needs. Learn about and Register for the PromiseNavard.com Authorized Reseller Program. Enjoy the benefits of membership, including tools, training, and resources – and let Promise be your partner. Sign up today!

http://www.PromiseRewards.com

Why PROMISE...MAP Program

PROMISE® TECHNOLOGY, INC.

• Gain margin on your Prosumer Sales
- Contact your Regional Sales Representative on how to be part of the MAP Program

PROMISERewards Minimum Advertised Price Guidelines, Application and Authorization

PROMISE TECHNOLOGY, INC.

Illustration of a miniature person standing on a seesaw surrounded by large dollar signs and currency symbols (no text or labels)

Program Overview

The PROMISRewards Minimum Advertised Price (MAP) program is for PROMISE Technology Online Resellers and is designed to minimize destructive low-price advertising of select PROMISE products. For resellers, the MAP program will help to protect product margins by increasing discounts for those partners who comply with MAP program.

United States and Canadian partners designated as Online Resellers will be eligible for the program.

Channel Field Organization

PROMISE®

TECHNOLOGY, INC.

West

Rodney Lopez

[e-mail]

w: [phone]

c: [phone]

Inside Sales

Brian Reynolds

w: [phone]

[e-mail]

Central

Patrick O'Malley

[e-mail]

w:[phone]

c: [phone]

Inside Sales

Neelam Lopez

w: [phone]

[e-mail]

Behrouz Zali

Director of Channel Sales

w: [phone]

c: [phone]

[e-mail]

Sean Rose

DMR Channel Sales Manager

c: 414-446-8696

[e-mail]

Lily Louie

Channel Marketing

w: [phone]

[e-mail]

Harry Hoang

Systems Engineer

w: [phone]

c: [phone]

[e-mail]

Mike Maxwell

Channel Distribution Manager

w: [phone]

c: [phone]

[e-mail]

Maribel Sepulveda

Deal Registration/Order Entry

w: [phone]

Fax: [phone]

[e-mail]

Southeast

Michael Bush

[e-mail]

w:[phone]

c: [phone]

Inside Sales

Neelam Lopez

w: [phone]

[e-mail]

Northeast

Don Lockyer

[e-mail]

w: [phone]

c:[phone]

Inside Sales

Brian Reynolds

w: [phone]

[e-mail]