IDP-31320W - Suivi Advantech - Free user manual and instructions
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| Product Type | Industrial LCD Monitor |
| Model | IDP-31320W |
| Brand | Advantech |
| Display Size | 13.3 inches |
| Resolution | 1920 x 1080 (Full HD) |
| Panel Type | IPS |
| Brightness | 350 cd/m² |
| Contrast Ratio | 1000:1 |
| Viewing Angle | 178° horizontal / 178° vertical |
| Touchscreen | Projected Capacitive (optional) |
| Power Supply | 12V DC input |
| Power Consumption | 18W typical |
| Dimensions (W x H x D) | 332 x 209 x 42 mm |
| Weight | 2.5 kg |
| Operating Temperature | 0°C to 50°C |
| Mounting | Panel mount, VESA 75 x 75 mm |
| Video Inputs | VGA, HDMI, DisplayPort |
| Features | Anti-glare coating, industrial durability, OSD controls |
| Cleaning | Use a soft dry cloth; mild detergent if needed |
| Safety | Overvoltage protection, RoHS compliant |
| Repairability | Spare parts available from Advantech authorized distributors |
| Warranty | 2 years limited warranty |
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USER MANUAL IDP-31320W Advantech
ProFlat Touch Monitor
User Manual : IDP-31320W
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Hand holding a photo collage of various digital content images including music, food, and sports (no text or symbols visible)32" Projected Capacitive Touch Monitor
Version 0.1
Advantech Co., Ltd.
All Rights Reserved
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Advantech Co., Ltd.
Disclaimer
The information in this document is subject to change without notice. Advantech Co., Ltd. makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. Advantech Co., Ltd. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Advantech Co., Ltd. to notify any person of such revisions or changes.
Trademark Acknowledgments
All other product names mentioned herein that are trademarks or registered trademarks are the property of their respective companies.
All rights of these documents are reserved by Advantech Co., Ltd.
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause undesired operation.
Table of Contents
Disclaimer .... 1
Trademark Acknowledgments....1
FCC Notice .... 1
Important safety notice....3
1....5
Introduction 5
About this Manual 5
The features....6
Physical Specifications....6
2....7
Unpacking 7
Shipping Damage/Unpacking....7
Packing list....7
3....8
Hardware Installation 8
3.1 VESA standard installation....8
3.2 OSD Functions....8
A. MAIN MANU....8
B. OSD STRUCTURE....9
3.3 OSD Key Information....10
A. OSD BOARD 10
B. Key Events ...... 11
4......Error! Bookmark not defined.
Warranty....12
5......Error! Bookmark not defined.
Troubleshooting 13
No picture....13
Power Button does not respond.... 13
Image is unstable, unfocused 13
LED on monitor is not lit (no green or amber color can be seen).... 14
Display image is not properly sized....14
Selected resolution is not displayed properly 14
No touch function....14
Important safety notice
Please read this manual carefully and save to use in the future.
Make sure to unplug the power lead before cleaning the product. Unplug the power lead from the power outlet and wipe the product using a soft, dry cloth.
Do not use components except those recommended by the manufacturer, failure to do so may cause damage.
Do not try to move the monitor by pulling only the cord nor touch the plug with wet hands.
Do not excessively bend the plug and wire nor place heavy objects upon them, which could cause damage.
Keep the product away from places exposed to oil, smoke or moisture; do not install inside a vehicle, this may cause malfunction, an electric shock or fire. Especially avoid operating the monitor near water or outdoors where it could be exposed to snow or rain.
Do not cover the vents on the monitor case, do not place the monitor or power adapter on the bed, sofa, carpet etc., as bad ventilation may cause a breakdown or fire.
When installing the product, make sure to keep it away from the wall (more than 76mm (3 inch) for ventilation purposes.
Only the type of power listed in the label of the LCD can be used. If you have questions of power type, please contact local dealer or power supply department.
Use only a properly grounded plug and receptacle. An improper ground may cause electric shock or equipment damage. If you can't insert the plug into
outlet, please change the outlet.
Make sure the outlet can support total electricity of products be plug into it, do not connect too many extension cords or plugs to an outlet. Otherwise it may cause fire.
Do not place the product on an unstable or small surface area. Place the product on an even, stable surface, as the product may fall and cause harm to someone walking by, specifically children.
Do not try to extend the power wire, otherwise it may cause fire.
Do not open the monitor cabinet by yourself, if monitor needs to be examined or repaired, please contact the professional service.
Firstly pull out the power plug and connect the professional service when it happens following:
a. power wire or power cable is damaged.
b. monitor fall into ground or monitor cabinet is damaged.
c. monitor displays obviously out of the way, needs to be repaired.
Unplug the power cord from the power outlet when monitor is not used.
Do not install the product in places with poor ventilation, high light, high temperature or moisture.
1
Introduction
About this Manual
This manual is intended as a reference guide for the Advantech ProFlat Touch Monitors.
This Manual provides the information needed to install, set up and maintain the Advantech ProFlat Touch Monitors. In addition, this manual describes basic technical information about the touch sensor, troubleshooting and contact information.
This manual is organised as follows;
Chapter 1 Introduction and general information.
Chapter 2 Unpacking care and maintenance
Chapter 3 Hardware Installation guide
Chapter 4 Warranty information
Chapter 5 Troubleshooting
The features
Mode name
Description
Native Resolution
Contrast Ratio
Colours
Response Time (LCD Panel)
Luminance (LCD Panel)
Viewing Angle
(From Centre, CR≥10)
Touch Technology
Touchscreen Interface
IDP-31320W
32" TFT ProFlat Touch Monitor
1920 x 1080 @ 60Hz
3000:1 Typ.
16.7 million
8ms Typ.
500 cd/m² Typ.
Horizontal (left/right) 178° (89° /89° )
Vertical (up/down) 178° (89° /89° )
Projected Capacitive Touch (P-Cap)
USB
Physical Specifications
| Model Parameter | IDP-31320W |
| Length | 786.1mm |
| Width | 480.5mm |
| Thickness | 62.8mm |
| Active area | 698.4x392.9mm |
text_image
788.10 60.40(ACTIVE AREA) 60.40(ACTIVE AREA) -400.50 62.80 22.80
text_image
200.00 200.00 18438 7996 WEDD#2071-48mm M
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AG22V POWER USB 3.5MM AUDIO VGA DP DMI HDMI 8000000 80000002
Unpacking
Shipping Damage/Unpacking
Advantech takes every precaution in testing and packing its products prior to shipment.
On delivery of the products, check the shipping carton for damage. If any damage is seen that could have caused damage to the contents, keep all packing materials for later inspection by Advantech or the carrier who are responsible for any shipping damage.
Handle the monitor with care. Take care not to mark or scratch the glass when removing it from its packing.
Packing list
Please open the package carefully and check the items below are in the package:
- Touch monitor
- UK/EU/US 3 power cord,
- VGA/DVI/HDMI/DP 4 cable,
- USB touch cable
If any items are missing, please contact your local dealer or the Advantech Service Department.
Note: please save the original package in order to ship the monitor in the future.
3
Hardware Installation
3.1 VESA standard installation
The IDP-31 touch monitor's mounting functions include ProFlat, removable base VESA and wall mount.
text_image
200.00 200.00 USEUM THREAD MAX SCREW DEPTH-INN MVESA installation holes
3.2 OSD Functions
A. MAIN MANU
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BRIGHTNESS BRIGHTNESS 70 CONTRAST 50 ECO STANDARD DCR OFF 1280X1024 60HzB. OSD STRUCTURE
Advantech is only under obligation to offer the following Warranty Repair and Services except those authorized formal documents in written form:
LCD & Screen repairable: 2 years
The above warranty period takes the front four places of the Serial Number label on the Advantech products as the starting date.
Warranty products cover panel, controller and communication cable. Accessories included with the products are not included in the warranty
5
Troubleshooting
No picture
The signal cable should be fully connected to the graphics card/computer.
The graphics card should be completely seated in its PC slot.
Power Button and computer power switch should be in the ON position.
Check to make sure that a supported mode has been selected on the graphics card or system being used. (Please consult graphics card or system manual to change graphics mode).
Check the monitor and your graphics card with respect to compatibility and recommended settings.
Check the signal cable connector for bent or pushed-in pins.
Check that the BNC or D-SUB button is in the correct position.
Power Button does not respond
Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor, or simultaneously press the RESET and Power buttons.
Image is unstable, unfocused
Signal cable should be fully connected to the computer.
Use the OSM ^™ Image Adjust controls to focus and adjust display by increasing or decreasing the Fine control. When the display mode is changed, the OSM Image Adjust settings may need to be re-adjusted.
Check the monitor and your graphics card with respect to compatibility and recommended signal timings.
If your text is garbled, change the video mode to non-interlace and use 60Hz refresh rate.
LED on monitor is not lit (no green or amber color can be seen)
Power Button should be in the ON position and power lead should be connected. Make certain the computer is not in a power-saving mode (touch the keyboard or mouse if present).
Display image is not properly sized
Use the OSM Image Adjust controls to increase or decrease the H. Size.
Check to make sure that a supported mode and signal timing has been selected on the graphics card or system being used (Please consult the graphics card or system manual to change graphics mode or refresh rate).
Selected resolution is not displayed properly
Select the Display Resolution in the OSM Information menu to confirm that the appropriate resolution has been selected. If not, select corresponding option by pressing the control button.
No touch function
Check that the software driver is correctly installed. Or, try to uninstall the driver first, and then reinstall the driver and reboot the computer.
If there is no problem about the software driver, Please replace the Digitizer Pen to have a try.
If the problem persists, please contact our technical support engineer.