VE2812EUT - AV Switch ATEN - Free user manual and instructions

Product Type	HDMI & VGA HDBaseT Transmitter
Model	VE2812EUT
Brand	ATEN
Video Input	1 x HDMI Type A Female (Black), 1 x HDB-15 (VGA) Female (Blue)
Audio Input	1 x HDMI, 1 x Mini Stereo Jack Female (Green)
Video Output	HDBaseT via RJ-45
Max Resolution (HDMI)	4K up to 100 m (Cat 5e/6/6a)
Max Resolution (VGA)	1920 x 1200 up to 100 m (Cat 5e/6/6a)
Long Reach Mode	1080p up to 150 m (Cat 5e/6)
Control Interfaces	RS-232 (3-pole Terminal Block), IR (Mini Stereo Jack)
Power Consumption	DC 5V, 3.14W
Dimensions (L x W x H)	5.00 x 10.80 x 5.17 cm (1.97 x 4.25 x 2.04 in)
Weight	0.35 kg (0.77 lb)
Housing Material	Metal
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Humidity	0–80% RH, Non-Condensing
Compliance	FCC Class A, CE, RoHS
Mounting	Wall mount (mounting kit included)
Package Contents	Transmitter, 3-pin RS-232 terminal block, 2-pin power terminal block, mounting kit, power adapter, user instructions
Safety	Indoor use only; use STP cables for FCC compliance; proper grounding required

Frequently Asked Questions - VE2812EUT ATEN

What is the maximum transmission distance for HDMI?

The VE2812EUT can transmit HDMI up to 100 m over Cat 5e/6/6a cable at 4K resolution, and up to 150 m at 1080p using Long Reach Mode.

How do I switch between HDMI and VGA inputs?

Press the Input Switch Pushbutton on the front panel to cycle through Auto Switch, HDMI, and VGA modes. The current mode is indicated by the LEDs.

Does it support 4K resolution?

Yes, it supports 4K resolution (3840x2160 @30Hz 4:4:4, 4096x2160 @60Hz 4:2:0) up to 70 m on Cat 5e/6 or 100 m on Cat 6a/ATEN 2L-2910 cable.

Can I use a Cat5e cable?

Yes, Cat5e is supported. For best performance, ATEN recommends using Cat6 or ATEN 2L-2910 cable. Long Reach Mode works with Cat5e up to 150 m.

What is Long Reach Mode?

Long Reach Mode is a modulation that extends transmission distance up to 150 m at 1080p using a single Cat5e/6 cable. Enable it via the slide switch on the side of the unit.

How do I mount the VE2812EUT?

Use the included mounting kit to secure the unit to a wall or ceiling. Follow the template in the manual for screw hole placement. Screws for the mounting kit are not included.

How do I connect RS-232?

Connect the provided 3-pin terminal block to the RS-232 port. Use a screwdriver to secure the wires (Tx, Rx, GND). The default mode is bypass; press the Input Switch for 5 seconds to enter command mode.

What power adapter is required?

The unit requires a DC 5V, 3.14W power adapter. The package includes a power adapter with a 2-pin terminal block for connection. Ensure correct polarity (+5V and GND).

Is it compatible with other ATEN receivers?

Yes, it is compatible with ATEN HDBaseT receivers such as VE1812R, VE811R, VE814AR, VE601R, VE801R/802R, VE901R, and future models.

How to clean the device?

Unplug the device from power before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners.

USER MANUAL VE2812EUT ATEN

with US / EU Wall Plate

User Manual

Front panel of a white electronic device showing two connected switches with ports and indicators (no readable text or symbols)

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Warning: Operation of this equipment in a residential environment could cause radio interference.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

RoHS

This product is RoHS compliant.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Package Contents

1 VE2812UST / VE2812EUT HDMI & VGA HDBaseT Transmitter
1 3-Pin RS-232 Terminal Block
1 2-Pin Power Terminal Block
1 Mounting Kit (VE2812EUT only)
1 Faceplate (VE2812UST only)
1 Power Adapter
1 User Instructions

Note: Make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.

Table of Contents

EMC Information .... ii

RoHS....ii

User Information ....iii

Online Registration .....iii

Telephone Support ....iii

User Notice ....iii

Package Contents. iv

About this Manual....vii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Product Information.... ix

1. Introduction

Overview 1

Features 2

Planning the Installation ....3

Requirements 3

Considerations 3

Compatible ATEN Video Extenders ....3

Components 4

Front View 4

Side View 1 ....5

Side View 2....5

LED Display....6

2. Hardware Setup

Mounting the VE2812UST / VE2812EUT Unit 7

Site Preparation....7

VE2812UST....7

VE2812EUT....8

Drawing Screw Site ....8

VE2812UST....9

VE2812EUT....9

VE2812UST Wall Mount .... 10

VE2812EUT Wall Mount....11

Connecting the VE2812UST / VE2812EUT Unit. 12

Terminal Block Connection 13

Power Supply Information....13

RS-232 Channel Transmission 14

3. Operation

Selecting the Input Mode 15

Input Modes....15

Input Selection Pushbutton 16

RS-232 Commands....17

Long Reach Mode 18

Appendix

Safety Instructions 19

General 19

Technical Support. 21

International 21

North America 21

Specifications 22

Supported VGA Resolutions....24

Limited Warranty....25

Template Printing 26

About this Manual

This user manual is provided to help you get the most from the VE2812UST / VE2812EUT unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction introduces you to the HDMI & VGA HDBaseT Transmitter. Its purpose, features, installation considerations, and panel components are presented and described.

Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, Operation explains the Long Reach Mode and limitations, and how to set up the input detection mode using the a pushbutton and RS-232 commands.

Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
• ATEN regularly updates its product documentation for new features and fixes. For an up-to-date VE2812UST / VE2812EUT documentation, visit http://www.aten.com/global/en/

Conventions

This manual uses the following conventions:

MonospacedIndicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

This Page Intentionally Left Blank

Overview

ATEN VE2812UST / VE2812EUT is a video transmitter that can send VGA (with audio) and HDMI signals up to 100 m over a single Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable. The VE2812UST / VE2812EUT guarantees reliable transmission of HDMI signals, supporting 3D, Deep Color, and embedded HD lossless audio formats. In addition, the VE2812UST / VE2812EUT supports Long Reach Mode, which allows the device to transmit signals up to 150 m, 1080p, over a Cat 5e/6 cable.

The VE2812UST / VE2812EUT can also function as a video switch by connecting to two sources and outputting them to the same format. The VE2812UST / VE2812EUT is designed for use in meeting rooms or digital education environments where high video quality is required.

Features

◆ Extends HDMI or VGA signals over a single Cat 5e/6/6a cable
◆ HDMI (3D, Deep Color, 4K); HDCP compatible
♦ Superior video quality
- HDMI 4K up to 100 m via a Cat 5e/6/6a cable or ATEN 2L-2910 Cat 6 cable
♦ VGA 1600 x 1200 / 1920 x 1200 up to 100 m via a Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable
- Supports HDBaseT Long Reach Mode – extends signals up to 150 m, 1080p via a single Cat 5e/6 cable
- Supports Auto Switch – the VE2812UST / VE2812EUT automatically switches to a newly plugged-in source
◆ Functions as a switch and a converter
A switch: Connects to two source devices (HDMI or VGA)
- A converter: Applies to receivers with different interfaces (DVI, DisplayPort, or HDMI)
◆ Supports RS-232 channel transmission and source switch control
- Compatible receivers – VE1812R, VE811R, VE814AR, VE801R, VE802R, VE601R, VE901R, or future ATEN HDBaseT Receivers
◆ Supports IR signal frequencies from 30 kHz to 60 kHz
◆ Plug-and-play with no required software
Built-in 8KV / 15KV ESD protection

Planning the Installation

Requirements

Prepare the following before installing the VE2812UST / VE2812EUT unit:

◆ 1 HDMI and/or VGA source device

◆ 1 Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable

Considerations

To ensure video quality, ATEN recommends using a Cat 5e/6/6a cable.

Note: ATEN recommends using the ATEN 2L-2910 Cat 6 cable for best results.

- The maximum transmission distance varies at different parts of the transmission:

Connection Interface Distance
Computer to the VE2812UST / VE2812EUT	HDMI 1.8 m
The VE2812UST / VE2812EUT to a compatible ATEN Video Extender	Cat 5e/6/6a 100 m / 150 m (up to 1080p in Long Reach Mode)
A compatible ATEN Video Extender to the display	HDMI 5 m

Compatible ATEN Video Extenders

The VE2812UST / VE2812EUT is compatible with the following ATEN HDBaseT Video Extenders:

VE1812R

VE811R

VE814AR

VE601R

VE801R/802R

VE901R
Future ATEN HDBaseT receivers

Components

Front View

No.	Component Description
1 IR	Port Connects to an IR transmitter/receiver.
2 HDMI In Connects to the HDMI Out port on the source device.
3 Audio In Connects to the Audio Out port on the source device.
4 VGA In Connects to the VGA Out port on the source device.
5 Input Switch Pushbutton	Press to switch among the Auto Switch, HDMI, and VGA input mode. The input mode status is indicated by the three LEDs to the right of this pushbutton. For details, see LED Display, page 6.

Side View 1

VE2812UST

VE2812EUT

No.	Component Description
1	Firmware Upgrade Switch This port is reserved for ATEN Technical Support. If you would like to do a firmware upgrade yourself, please contact your dealer.
2	HDBaseT Long Reach Mode Switch	Put the switch to ON to enable the Long Reach Mode. For more details on Long Reach Mode, see Long Reach Mode, page 18.

Side View 2

VE2812UST

VE2812EUT

No.	Component Description
1	Power Jack Connects to the Power Adapter.
2	RS-232 Port Connects to an RS-232 main controller, such as a PC or Control system.
3	HDBaseT Output Connects to the HDBaseT Output port on a compatible ATEN video receiver via an RJ-45 cable.

LED Display

You can find the unit's LEDs on the top and front panel as illustrated below. See the table below for details on LED indication.

VE2812UST

VE2812EUT

No.	LED Indication Description
1	Link LED Lights orange	ge The transmission to the receiver is stable.
		Blinks orange	The transmission to the receiver is unstable.
2	Power LED Lights green	The unit is receiving power.
3	HDMI Mode LED Lights orange	The unit is set to transmit HDMI input.
4	Auto Switch Mode LED	Lights orange	The unit is in the Auto Switch mode. For details, see Selecting the Input Mode, page 15.
5	VGA Mode LED Lights orange	The unit is set to transmit VGA input.

Note:

• The Power and Link LED blink at the same time to indicate that the firmware upgrade is in progress.
• Auto Switch Mode LED, HDMI Mode LED, and VGA Mode LED light and blink at the same time to indicate that the RS-232 mode is changed.

Chapter 2

Hardware Setup

1. Please review the safety information regarding the placement of this device in Safety Instructions, page 19.

2. Do not power on the VE2812UST / VE2812EUT until all the necessary hardware is connected.

Mounting the VE2812UST / VE2812EUT Unit

VE2812UST / VE2812EUT is designed to be installed in a wall or ceiling.

Site Preparation

Choose a location where cables are free of interference and install the cables into the wall before installing the unit.

The unit can be installed into a wall box or simply into a recession in the wall. Please reserve enough space in the site for the body of the unit.

The recommended reserved space for each unit is shown below:

VE2812UST

Depth (into the wall): 42mm

Length x Width: 98.4mm x 95mm

VE2812EUT

Depth (into the wall): 35.5mm

Length x Width: 111mm x 52.5mm

Drawing Screw Site

Screw sites are required to secure the unit into the wall. There are regional template screw sites and the unit can use the sites easily.

If you wish to create your own installation sites, the dimensions below will help you decide how to draw them.

Template is available at the end of the document for both models, please refer to Template Printing on page 26 for more details.

VE2812UST

VE2812EUT

VE2812UST Wall Mount

1. Insert the VE2812UST to your installation site and secure it by tightening 4 screws to the screw holes as shown:

Technical line drawing of an electrical enclosure with wiring and mounting holes (no text or symbols)

Note: Screws stabilizing the unit to the site are not included in the package content

The installation site can be a wall or ceiling.

1. Attach the faceplate to the VE2812UST and secure the wall plate to the installation site by tightening the 4 screws (provided in the package) to the unit as shown:

Technical line drawing of a wall-mounted electrical switch with internal components and light rays (no text or symbols)

VE2812EUT Wall Mount

1. Secure the supplied mounting kit to your installation site by tightening 4 screws (EU type) or 2 screws (MK type) to the screw holes as shown:

Technical line drawing of a mechanical assembly with no visible text or symbols

EU Type

Technical line drawing of a mechanical housing assembly with mounting brackets and internal components (no text or symbols)

MK Type

Note: Screws stabilizing the mounting kit are not included in the package content.

This installation site can be a wall or ceiling.

1. Insert the unit to the installation site and secure it by tightening the 4 screws (provided in the package) onto the mounting kit as shown:

Technical line drawing of a mechanical assembly with two views: front view and side view, showing internal components (no text or symbols)

Connecting the VE2812UST / VE2812EUT Unit

Follow the steps below to connect the VE2812UST / VE2812EUT to a source, a compatible ATEN Video Extender, and other controls as required.

VE2812UST

VE2812EUT

1. Use an HDMI or VGA cable to connect the HDMI or VGA Out port on your source device to the HDMI or VGA In port.

Note: For a VGA source, make sure to also connect a VGA audio jack to the Audio In port on the VE2812UST / VE2812EUT unit to transmit audio.

1. Connect one end of the RJ-45 cable to the HDBaseT Output port on the VE2812UST / VE2812EUT, and the other end to the HDBaseT Input port on your video extender receiver.
2. (Optional) Connect your computer or control system to the RS-232 Serial Port on the VE2812UST / VE2812EUT.

Note: The RS-232 Serial Port is a terminal block connector. Please refer to Terminal Block Connection on page 13 for more details.

1. (Optional) Connect an IR transmitter/receiver to the IR port.
2. Connect power to the unit. Please refer to Power Supply Information on page 13 for more details.

Terminal Block Connection

Follow the instructions below for terminal block connection:

1. Detach the terminal block from the port (e.g. RS-232 Serial Port).
2. Loosen the screws on top of the terminal block (turning a screwdriver counter-clockwise) to open the gates.
3. Insert the wires into the gates according to the label on the unit.
4. Tighten the screws for each gate to secure the wires to the terminal block.
5. Attach the terminal block back to its port.

Power Supply Information

Follow the diagram and the steps below to connect the power to the unit.

1. Cut the connector end of the power adapter.
2. Strip 5mm (0.5cm) off the insulation cover of the Power Adapter cable to expose two wires: a +5V wire and a GND (grounding) wire.
3. Insert the exposed +5V wire and GND wire tightly into the provided 2-pin Terminal Block Connector. Refer to Terminal Block Connection on page 13 for more details.

Note: You can determine the exposed wire's polarity (i.e., +5V or GND) by using a voltmeter.

RS-232 Channel Transmission

You can manage the VE2812UST / VE2812EUT via RS-232 serial devices, such as computers or bar code scanners. The RS-232 signal transmission flow can be illustrated as follows (VE2812UST is used as the example):

graph TD
    A["Server"] --> B["Switch"]
    B --> C["Cat 5e / 6 / 6a"]
    C --> D["Serial Device"]
    D --> E["Tx Rx Gnd"]
    E --> F["Tx Rx Gnd"]
    F --> G["Tx Rx Gnd"]
    G --> H["Tx Rx Gnd"]
    H --> I["Tx Rx Gnd"]
    style A fill:#f9f,stroke:#333
    style D fill:#ccf,stroke:#333

The general concept here is that a RS-232 signal can be transmitted (Tx) to the receiving (Rx) end of a unit. The received signal can then be transmitted (Tx) to the receiving (Rx) end of another unit. The RS-232 signals can be transmitted back the other way.

You can set the VE2812UST / VE2812EUT to either bypass serial data or to receive RS-232 commands. By default, the VE2812UST / VE2812EUT is set to bypass serial data. To set the unit to receive RS-232 commands, press the Input Switch pushbutton for 5 seconds. For details on RS-232 commands, see RS-232 Commands, page 17.

Chapter 3

Operation

Selecting the Input Mode

Input Modes

You can switch among different input modes based on your needs. Refer to the table below for how each mode works.

Input Mode Description
Auto Switch(LED lights orange)	The VE2812UST / VE2812EUT:◆ automatically transmits the first detected input to the connected receiver.◆ prioritizes HDMI transmission if both HDMI and VGA inputs are plugged in at the same time.◆ automatically switches to a newly detected input to the connected receiver.*Note: You can disable this part of the Auto Switch mode (automatic input switching) using an RS-232 command. For more details, see RS-232 Commands, page 17.
HDMI(LED lights orange)	The VE2812UST / VE2812EUT only transmits HDMI source to the connected receiver.
VGA(LED lights orange)	The VE2812UST / VE2812EUT only transmits VGA source and its audio input to the connected receiver.

Input Selection Pushbutton

Press the Input Switch Pushbutton located on the front panel to switch among the Auto Switch, HDMI, and VGA input mode.

VE2812UST Front

VE2812EUT Front

RS-232 Commands

You can change the input mode using RS-232 commands. Refer to the table below for a list of available tasks and the corresponding commands.

Note: To switch to RS-232 mode, press the Input Switch pushbutton for 5 seconds. For RS-232 command mode, the Auto Switch Mode LED, HDMI Mode LED, and VGA Mode LED light orange and blink 3 times. For RS-232 bypass mode, the Auto Switch Mode LED, HDMI Mode LED, and VGA Mode LED light orange and blink 1 time. The RS-232 status is kept even when the unit is powered on and off. For detailed LEDs behavior, see LED Display, page 6.

Type the corresponding command to execute a task. For example, to enable automatic switching, type swmode next and then press [Enter].

Task	Command
	Control Input	Port
Enable automatic input switching swmode	next N/A	N/A
Disable automatic input switching	swmode	off	N/A
Set the unit to the HDMI mode sw i 01
Set the unit to the VGA mode sw i 02
View the current input mode settings read	N/A	N/A

Note:

- Press [Enter] to execute a command. - The current input mode setting is also indicated by the Auto Switch, HDMI, and VGA LEDs.

To switch to RS-232 mode, press the Input Switch pushbutton for 5 seconds. For RS-232 command mode, the Auto Switch Mode LED, HDMI Mode LED, and VGA Mode LED light orange and blink 3 times. For RS-232 bypass mode, the Auto Switch Mode LED, HDMI Mode LED, and VGA Mode LED light orange and blink 1 time. The RS-232 status is kept even when the unit is powered on and off. For detailed LEDs behavior, see LED Display, page 6.

Long Reach Mode

Long Reach Mode is a modulation that extends the transmission distance up to 150 m using a Cat 5e/6 cable while compromising the maximum frame rate to 1080p, 24 bpp, 60 Hz via a single Cat 5e/6 cable. To enable Long Reach Mode, put the HDBaseT Long Reach Mode Switch to ON at either the transmitter or the connected receiver.

VE2812UST Side

VE2812EUT Side

Note: When Long Reach Mode is enabled, the VE2812UST / VE2812EUT will not be able to transmit 4K signals, in which case, the output display will be blank.

General

• This product is for indoor use only.
  ◆ Read all of these instructions. Save them for future reference.
  ◆ Follow all warnings and instructions marked on the device.
  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
• Do not use the device near water.
  Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
• To prevent damage to your installation it is important that all devices are properly grounded.
• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.
  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
  If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Position system cables and power cables carefully; Be sure that nothing rests on any cables.
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
  Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
  If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
• The power cord or plug has become damaged or frayed.
• Liquid has been spilled into the device.
• The device has been exposed to rain or water.
• The device has been dropped, or the cabinet has been damaged.
• The device exhibits a distinct change in performance, indicating a need for service.
• The device does not operate normally when the operating instructions are followed.

- Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Technical Support

International

• For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
• For telephone support, see Telephone Support, page iii:

North America

Email Support [e-mail]
Online Technical Support	Troubleshooting Documentation Software Updates	http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988		1-949-428-1111

When you contact us, please have the following information ready beforehand:

◆ Product model number, serial number, and date of purchase
- Your computer configuration, including operating system, revision level, expansion cards, and software
◆ Any error messages displayed at the time the error occurred
- The sequence of operations that led up to the error
◆ Any other information you feel may be of help

Specifications

Function VE2812		UST VE2812EUT
Video Input
Interfaces 1 x HDMI Type		A Female (Black)1 x HDB-15 (VGA) Female (Blue)
Impedance HDMI: 100 Ω		HDB-15 (VGA): 75 Ω
Max. Distance 1.8 m
Video Output
Max. Data Rate 10.2 Gbps (3.4 Gbps per lane)
Max. Pixel Clock 340 MHz
Compliance HDMI (3D, Deep Color, 4K)
Max. Resolutions / Distances		HDMI:◆ Up to 4k @70m (Cat 5e/6) / 100m (Cat 6a/ATEN 2L-2910 Cat6)◆ Up to 1080p @100m (Cat 5e/6/6a)VGA:◆ Up to 1920 x 1200 & 1600 x 1200 @70m (Cat 5e/6) / 100m (Cat 6a/ATEN 2L-s910 Cat 6)◆ Up to 1920 x 1080 @100m (Cat 5e/6/6a)4k supported:◆ 4096 x 2160 / 3840 x 2160 @60Hz (4:2:0)◆ 4096 x 2160 / 3840 x 2160 @30Hz (4:4:4)
Audio
Input 1 x HDMI Type A F		Female (Black)1 x Mini Stereo Jack Female (Green)
Control
RS-232 Connectors 1 x Terminal Block, 3 Pole
IR		1 x Mini Stereo Jack Female (Black)
Function VE2812UST VE2812EUT
Switches
Video Input Port Selection	1 x Pushbutton - HDMI, VGA, and AUTO
Long Reach Mode Switch	1 Slide Switch - ON/OFF
Firmware Upgrade 1 Slide	Switch - ON/OFF
Power
Connectors 1 x Terminal	Block, 2 Pole
Consumption DC 5V, 3.0	4W DC 5V, 3.14W
Environmental
Operating Temperature 0	- 40°C
Storage Temperature -20	- 60°C
Humidity 0 x 80% RH, Non-Condensing
Physical Properties
Housing Metal
Weight 0.29kg (0.64 lb)	0.35kg (0.77 lb)
Dimensions (L x W x H)	10.42 x 8.79 x 5.19 cm ^3 (4.10 x 3.46 x 2.04 in. ^3 )	5.00 x 10.80 x 5.17 cm ^3 (1.97 x 4.25 x 2.04 in. ^3 )
Dimensions (L x W x H)	11.43 x 11.43 x 0.60 cm ^3 (4.5 x 4.5 x 0.24 in. ^3 )	8.60 x 15.10 x 1.35 cm ^3 (3.39 x 5.94 x 0.53 in. ^3 )

Supported VGA Resolutions

The VE2812UST / VE2812EUT supports the following VGA resolutions:

VGA Resolution Frame Rate (Hz)
640 x 480 60
640 x 480 75
800 x 600 60
800 x 600 75
1024 x 768 60
1024 x 768 75
1152 x 564 60
1152 x 564 75
1280 x 600 60
1280 x 720 60
1280 x 768 60
1280 x 800 60
1280 x 800 75
1280 x 960 60
1280 x 1024 60
1280 x 1024 75
1360 x 768 60
1366 x 768 60
1400 x 1050 60
1440 x 900 60
1600 x 900 60
1600 x 1200 60
1680 x 1050 60
1920 x 1080 60

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy

Template Printing

Please use 1:1 ratios when printing.

We also recommend using A4 sized paper or larger.

After printing, please measure the print so that the labeled measurement is correct.

VE2812UST Screw Sites Template

VE2812EUT Screw Sites Template