KE6910T-AX-G - KVM Switch ATEN - Free user manual and instructions
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| Product Type | DVI-D Dual Link KVM over IP Extender (Transmitter) |
| Model | KE6910T-AX-G |
| Brand | ATEN |
| Video Interface | DVI-D Dual Link |
| Max Video Resolution | 2560 x 2048 @ 50 Hz (KE6910), 2048 x 2048 @ 60 Hz |
| Audio Support | 2-channel analog stereo (microphone and speakers) |
| RS-232 Ports | 2 (front for computer control, rear for serial terminal) |
| Ethernet Port | 1 x Gigabit RJ-45, 1 x SFP slot |
| Power Supply | External power adapter, DC 5V (typical) |
| Power Redundancy | Dual power jacks (KE6910T only) for redundant power |
| Power over Ethernet (PoE) | Not supported on KE6910T (only KE6912 supports PoE) |
| OSD Control | On Screen Display via receiver |
| Mounting Options | Rack mount or wall mount (brackets included) |
| FCC Compliance | Class A, Part 15 |
| RoHS | Compliant |
| Package Contents | KE6910T unit, USB DVI-D KVM cable, 2 power adapters, 2 power cords, foot pad set, mounting kit, user instructions |
| Special Features | Adaptive Fast Switching (<0.3s), Authentication Lock, Connection Redundancy, Disconnection Alert, Rx access control |
| Maintenance | Clean with a soft, dry cloth; disconnect power before cleaning |
| Safety Instructions | Use proper voltage, avoid water, do not operate in residential area without compliance |
| Spare Parts / Accessories | SFP module (2A-136G/2A-137G), additional power adapters, KVM over IP Access Control Box (2XRT-0015G) |
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USER MANUAL KE6910T-AX-G ATEN
STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Warning: Operation of this equipment in a residential environment could cause radio interference.
KCC Statement
This product is RoHS compliant.

User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
| International 886-2-86 | 92-6959 |
| China 86-400-810-0-8 | 10 |
| Japan 81-3-5615-5811 | |
| Korea 82-2-467-6789 | |
| North America 1-888-999-ATEN ext 49881-949-428-1111 | |
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
Package Contents
KE6900 / KE6940
The KE6900 / KE6940 package consists of:
1 KE6900T / KE6940T DVI Single/Dual Display KVM over IP Extender (Transmitter)
1 KE6900R / KE6940R DVI Single/Dual Display KVM over IP Extender (Receiver)
1 USB DVI-D KVM Cable (for KE6900T/KE6940T)
1 DVI-D Cable 1.8 m (for KE6940T)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit
1 User Instructions*
KE6900ST
The KE6900ST package consists of:
1 KE6900ST DVI KVM over IP Extender Lite
1 USB DVI-D KVM Cable
1 Foot Pad Set
1 Power Adapter
1 Mounting Kit
1 User Instructions*
KE6910 / KE6912
The KE6910 / KE6912 package consists of:
1 KE6910T / KE6912T DVI-D Dual Link KVM over IP Extender (Transmitter)
1 KE6910R / KE6912R DVI-D Dual Link KVM over IP Extender (Receiver)
1 USB DVI-D KVM Cable (for KE6910T/KE6912T)
2 Power Adapters (for KE6910T / KE6912R)
2 Power Cords (for KE6910T / KE6912R)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit for KE6910T / KE6912T
1 User Instructions*
KE8900S
The KE8900S package consists of:
1 KE8900ST Slim HDMI KVM over IP Extender (Transmitter)
1 KE8900SR Slim HDMI KVM over IP Extender (Receiver)
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Adapters
2 Mounting Kits
2 H D M I L o c k p r o
1 User Instructions*
KE8950 / KE8952
The KE8950 / KE8952 package consists of:
1 KE8950T / KE8952T 4K HDMI Single Display KVM over IP Extender (Transmitter)
1 KE8950R / KE8952R 4K HDMI Single Display KVM over IP Extender (Receiver)
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Cords (for KE8950T/KE8950R)
2 Power Adapters (for KE8950T/KE8950R)
1 Mounting Kit (for KE8950T or KE8952T)
2 HDMI Lockpro
1 User Instructions*
KE9900ST
The KE9900ST package consists of:
1 KE9900ST Slim DisplayPort KVM over IP Extender (Transmitter)
1 DisplayPort Cable
1 USB 2.0 Type-A to Type-B Cable
1 Power Adapter
1 Mounting Kit
1 User Instructions*
* Features may have been added to the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST since this manual was published. Please visit our website to download the most up-to-date version.
Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST or to any other devices on the installation.
Copyright © 2018 ATEN® International Co., Ltd.
Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Contents
EMC Information ....ii
User Information ....iii
Online Registration .....iii
Telephone Support .....iii
User Notice ....iii
Package Contents iv
KE6900 / KE6940 iv
KE6900ST iv
KE6910 / KE6912 iv
KE8900S v
KE8950 / KE8952 ...... v
KE9900ST vi
Contents ...... vii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Conventions ...... xv
Product Information....xv
Chapter 1. Introduction
Overview 1
Features 3
Supported Video Resolutions .... 4
Requirements 6
Console....6
Computers....6
Cables....6
Software 6
Operating Systems 8
Components 9
KE6900T (Transmitter) Front View 9
KE6900T (Transmitter) Rear View 10
KE6900R (Receiver) Front View 12
KE6900R (Receiver) Rear View 14
KE6910T / KE6912T (Transmitter) Front View ..... 16
KE6910T / KE6912T (Transmitter) Rear View ..... 17
KE6910R / KE6912R (Receiver) Front View 19
KE6910R / KE6912R (Receiver) Rear View ..... 20
KE6940T (Transmitter) Front View 22
KE6940T (Transmitter) Rear View 23
KE6940R (Receiver) Front View 25
KE6940R (Receiver) Rear View .....27
KE6900ST (Transmitter) Front, Rear and Top View 29
KE8950T / KE8952T (Transmitter) Front View 31
KE8950T / KE8952T (Transmitter) Rear View 32
KE8950R / KE8952R (Receiver) Front View 34
KE8950R / KE8952R (Receiver) Rear View 36
KE8900ST (Transmitter) Front, Rear and Side View 38
KE8900SR (Receiver) Front, Rear and Side View ..... 40
KE9900ST (Transmitter) Front, Rear and Side View ..... 42
Chapter 2.Hardware Setup
Rack Mounting 45
KE6900T/KE6940T 45
KE6900ST 47
KE6910 / KE6912 48
KE8900ST / KE9900ST 49
KE8950T / KE8952T 51
Wall Mounting 53
KE6900T/KE6940T 53
KE6900ST....54
KE6910 / KE6912 55
KE8900ST / KE9900ST 56
KE8950T / KE8952T 57
KE6900 Point-to-Point Installation 58
KE6900 Point-to-Point Installation 1 of 2 ....59
KE6900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
KE6910 Point-to-Point Installation 61
KE6910 Point-to-Point Installation 1 of 2 62
KE6910 Point-to-Point Installation 1 of 2 63
KE8950 Point-to-Point Installation 64
KE8950 Point-to-Point Installation 1 of 2 65
KE8950 Point-to-Point Installation 2 of 2. 66
KE6900ST Point-to-Point Installation 67
Setting up a LAN Installation 67
KE8900S Point-to-Point Installation 69
Setting up a LAN Installation 69
KE9900ST Point-to-Point Installation 71
Setting up a LAN Installation 71
KE6900 LAN Installation 74
KE6900 Network Installation Diagram 1 of 2 .....76
KE6900 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
KE8950 LAN Installation 78
KE8950 Network Installation Diagram 1 of 2 80
KE8950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Network Configuration 82
Exit OSD 83
Default IP Addresses 83
KE I/O Ports 84
LED Display 85
Authentication Lock (KE6910 / KE6912 only). 85
Chapter 3.OSD Operation
Overview 86
Invoking the OSD 86
Touch Screen Calibration 86
OSD Hotkeys 87
Microphone Hotkey 87
OSD Interface 88
Receiver Configuration 89
Network 89
Properties 90
System 93
Transmitter Configuration....94
Network 94
Properties 95
System 98
User Preferences ....99
Connecting 100
Connections Page....101
List Mode 101
Array Mode 104
Profile Page 106
Push Content 108
Pull Content 110
Chapter 4. Software Installation
Overview 113
Download - Trial Version....113
KE Matrix Manager Software Install 115
Upgrading Trial Version 118
Linux Installation 119
Chapter 5.Browser / Telnet Operation
Overview 123
Logging In 123
The KE Matrix Manager Main Page .....124
Web Components 124
Installation Wizard 126
Instant Link 129
Telnet 131
Configuration Menu....131
Main Menu....131
-
Network ..... 132
-
Properties 132
-
System 133
Chapter 6. System Status
Overview 135
System Status 136
Transmitter 138
Transmitter Configuration 140
Copy & Paste 145
Virtual Transmitter 146
Intelligent Dual Video Output Management 147
Transmitter Group 148
Transmitter Permissions 149
Receiver 151
Receiver Configuration 153
Copy & Paste 157
Receiver Group 158
Video Wall....159
Receiver Permissions 163
Account 164
Users 165
Adding Users. 165
Modifying Users 167
Deleting Users 167
Groups 168
Adding Groups 168
Modifying Groups 169
Deleting Groups 169
Permissions 170
Assigning Device Permissions 170
Profile 172
Adding a Profile 173
Adding a Schedule 176
Log 177
Chapter 7. System Settings
Overview....179
General....179
Connection Redundancy (KE6910 / 6912 only) ..... 182
ANMS 185
Event Destination 185
Authentication & Authorization 187
FW Upgrade 190
Firmware Upgrade Recovery 191
Redundancy 192
Private Certificate 196
Certificate Signing Request 197
Sessions 199
Chapter 8.Connections
Overview 201
Connections 202
Chapter 9. Scheduled Profile
Overview 205
Chapter 10.Sessions
Overview 207
Chapter 11. Firmware Upgrade Utility
Preparation....209
Starting the Upgrade 210
Upgrade Succeeded 212
Firmware Upgrade Recovery 213
Chapter 12.CLI Commands
Serial Control Protocol Commands....215
Configuring the Serial Port 215
Device/Profile Commands .....215
Telnet 215
Verification 216
Switch Port Command 217
Mute Command 221
Profile Command 223
EDID Command 225
Reset Command 227
RS-232 Command 228
OSD Command 231
List Command 232
Read Command 234
Set Command 238
Appendix
Safety Instructions....247
General 247
Rack Mounting 249
Technical Support 250
International 250
North America 250
Specifications 251
KE6900T / KE6940T 251
KE6900R / KE6940R 253
KE6900ST 254
KE6910 255
KE6912....257
KE8900S 259
KE8950T / KE8952T 260
KE8950R / KE8952R 261
KE9900ST 262
Optional Rack Mounting 263
Dual Rack Mounting 263
KE6900 / KE6940 263
KE8950 / KE8952 266
Single Rack Mounting 268
IP Installer 270
Trusted Certificates 271
Overview 271
Self-Signed Private Certificates 272
Examples 272
Importing the Files 272
RS-232 Pin Assignments 273
Transmitter Front RS-232 Port 273
Multicast IP Address 274
KE Multicast Rule 274
Multicast IP Formula....274
If X is between 0 \~ 127 ..... 274
If X is between 128 \~ 192 ..... 275
If X is 192 or higher....275
Keys to Network Performance 276
Build a Network Diagram 276
Other Factors 276
Choose a High Performance Switch 278
Layer 2 or Layer 3 Switches ..... 278
Considerations 278
Number of ports 278
Stackable verse Standalone 278
What Stackable Switches Can do: 279
Switch Specifications. 279
Configuring Switches and KE Devices 280
KE transmitter Settings: 280
Recommended Network Switches 280
Setup CCKM Server IP address on Windows 282
Limited Warranty....283
About This Manual
This User Manual is provided to help you get the most from your KVM over IP Matrix System. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KVM over IP Matrix System. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.
Chapter 4, Software Installation, explains the administrative procedures that are required to download and install the KE Matrix Manager software on Windows and Linux computers.
Chapter 5, Browser / Telnet Operation, explains how to log in to the KE Matrix Manager with a web browser, and describes the features, functions, and how to work with the browser's main interface.
Chapter 6, System Status, explains how to use the KE Matrix Manager's System Status panel to manage Transmitters, Receivers, Users, Profiles and Logs.
Chapter 7, System Settings, explains the KE Matrix Manager's system settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions tabs.
Chapter 8, Connections, describes how to use the KE Matrix Manager 's Connections panel to view and disconnect Transmitter and Receiver connections.
Chapter 9, Scheduled Profile, describes how to use the KE Matrix Manager's Scheduled Profile panel to view active profile schedules.
Chapter 10, Sessions, describes how to use the KE Matrix Manager's Sessions panel to view and disconnect user sessions.
Chapter 11, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices.
Chapter 12, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices.
An Appendix, at the end of the manual provides technical and troubleshooting information.
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
- Numbered lists represent procedures with sequential steps.
◆ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
| International http://www.aten.com |
| North America http://www.aten-usa.com |
This Page Intentionally Left Blank
Overview
The KVM over IP Matrix System is a solution that combines KE Series Extenders (KE6900, KE6940, KE6900ST, KE6910, KE6912, KE8900S, KE8950, KE8952, KE9900ST) with the KE Matrix Manager Software (CCKM) to extend, control and monitor access to computers, across a network, in a multitude of ways. The system lets you setup a matrix of remote KVM consoles that access computers across a network, with the flexibility to control and configure each connection.
The KE Extenders consist of transmitters that connects to the computer and receivers that provide console access from a separate location. The computer is accessed from the remote console via a standard TCP/IP network or direct Ethernet cable connection. This is perfect for any installation where you need to place the console where it is convenient, but you want the computer to reside in a secure location - away from the keyboard, mouse and display.
KE6900 is a single view extender that supports one DVI display at each end. The KE6940 is a dual view extender that supports two DVI displays at each end, allowing the video output to display across two monitors.
KE8950 and KE8952 are single view 4K HDMI extenders that support HDCP 1.4 and HDMI 1.4a. The KE89 Series connect unit-to-unit or over a TCP/IP network via a Gigabit Ethernet or SFP port. Additionally, the KE8952's Gigabit LAN port supports Power over Ethernet (PoE) which provides a network connection and powers the unit from a network switch over Cat 5e cable.
KE6910 and KE6912 support one DVI display at each end, providing video resolutions up to 2560 x 2048 @ 50Hz and flawless and lossless video compression quality with minimal latency. The extenders also support 2K x 2K video resolution (2048 x 2048 @ 60Hz), which is used widely in the Air Traffic Control (ATC) industry. KE6910 provides dual power supplies for redundancy while KE6912 features Power over Ethernet (PoE) function
KE6910, KE6912, KE8950 and KE8952 support Fiber Channel over Ethernet via SFP fiber modules* which connect to a network switch at speeds up to 1 Gbps.
The KE Extenders have a local On Screen Display (OSD) on the receiver end to configure both units - for easy setup and operation. Both the transmitter and receiver have RS-232 ports to connect to a serial terminal for configuration or serial devices such as touchscreens and barcode scanners.
Slimmer versions of KE Extenders are also available. These are KE6900ST, KE8900S or KE9900ST, and are cost and space saving alternatives for installations with extenders that don't need a local console or audio transmission, but want the connectivity features of advanced KE models. KE6900ST is a slim KVM over IP Transmitter that supports DVI input. KE8900S offers a slim KVM over IP Transmitter (KE8900ST) and a slim KVM over IP Receiver (KE8900SR) to respectively support HDMI video input from the computer and one HDMI monitor output. KE9900ST is a slim KVM over IP Transmitter that supports DisplayPort input. In addition to a DC power jack, both the KE8900ST and KE9900ST transmitters have an extra DC terminal block each for convenient installation.
As KVM over IP Matrix Extenders, they can make console-to-computer connections in several ways: one-to-one (Extender mode), one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).
The KE Matrix Manager Software (CCKM) allows you to define matrix connections and manage KE Extenders with features such as auto-detection of KE Extenders, username/password authentication, switching and sharing of connections, scheduling, permissions and more. Whether you're extending computer access for Monitoring, Broadcasting, Editing or Workstation setup, the KVM over IP Matrix System gives you the flexibility and control to manage one or hundreds of extended connections.
Note: The SFP module is sold separately. You can choose the 2A-136G, a multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more information.
Features
- Remote KVM console access of computers over LAN or Ethernet cable connection
- Dual console operation – control your system from both the Transmitter and Receiver by USB keyboard, monitor, and mouse
- RS-232 serial portsallows you to connect to a serial terminal for configuration, and serial devices such as touchscreens and barcode scanners ^1
- Superior video quality ^2 – up to 1920 x 1200 @ 60 Hz with 24-bit color depth (KE69 Series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 36-bit color depth (KE89 Series)
- Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60 Hz (KE69 Series); and HDMI resolutions from 640 x 480 to 3840 x 2160 @ 30 Hz (KE89 Series)
- OSD (On Screen Display) on the Receiver configures both units
◆ Supports KE Matrix Manager Web GUadministration ^3 - Supports Power over Ethernet (PoE) functionality – compliant with IEEE 802.3at and 802.3af standards (KE6912 and KE8952 only)
- Boundless Switching – simply move the mouse cursor across screen boundaries to switch between different receivers
- Intelligent Dual Video Output Management – split two video sources from a dual display Transmitter and connect to each from different Receivers
♦ Gigabit Ethernet port
◆ Remote login security - DVI digital and analog monitor support (KE6900/KE6900ST/KE6910/KE6912/KE6940)
♦ HDMI monitor support (KE8900S/KE8950/KE8952)
◆ DisplayPort monitor support (KE9900ST)
◆ Built-in ESD protection and surge protection - Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound (KE89 Series) stereo speakers and microphone
- Auto-MDIX - automatically detects cable type
◆ Supports widescreen formats
◆ Supports High-Quality Video streaming
◆ Virtual Media Support
Hot pluggable
- Rack Mountable
◆ Upgradeable firmware
◆ Supports HDMI audio (KE8900S / KE8950 / KE8952 / KE9900ST)
◆ Supports 2K x 2K video resolution (2048 x 2048 @ 60Hz) (KE6910 / KE6912)
- Adaptive Fast Switching – automatically fast switches between different Tx video resolutions on a Rx display within 0.3 second (KE6910 / KE6912)
- Authentication Lock – automatically logs in when the power of the system is resumed after power off (KE6910 / KE6912)
- Connection Redundancy – automatically connects to another transmitter (Tx) after disconnection with the original Tx, ensuring constant access to servers (KE6910 / KE6912)
- Disconnection Alert – Pop-up warning message and looping alarm beeping notify users the disconnection status (KE6910 / KE6912)
- Rx access control – users at the Tx local console can enable / disable Rx access by simply pressing a control button ^4
Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.
-
Refer to Supported Video Resolutions below for details.
-
The KE Matrix Manager web GUI can be updated from the CCKM page on our website (www.aten.com) or via eService website (http://eservice.aten.com). The free version supports up to 8 KE devices. To obtain a license for the full version of the software, please contact your ATEN dealer.
-
The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.
Supported Video Resolutions
1920 x 1200 @ 60 Hz
1920 x 1080 @ 60 Hz
1680 x1050 @ 60 Hz
1600 x1200 @ 60 Hz
1600 x 900 @ 60 Hz
1440 x 900 @ 60 Hz
1400 x 1050 @ 60 Hz 1366 x 768 @ 60 Hz 1280 x 1024 @ 60/75 Hz 1280 x 960 @ 60 Hz 1280 x 720 @ 60 Hz 1152 x 864 @ 75 Hz 1024 x 768 @ 60/70/75/85 Hz 800 x 600 @ 56/60/72/75/85 Hz 720 x 400 @ 70/85 Hz 640 x 480 @ 60/72/75/85 Hz 2560 x 1080 @ 24/25/30/50/60/100/120 Hz (only for KE8950/8952) 3440 x 1440 @ 50 Hz (only for KE8950/8952) 3840 x 2160 @ 24/25/30 Hz (only for KE8950/8952) 1920 x 1440 @ 60 Hz ^1 2560 x 1600 @ 60 Hz ^1 2560 x 1440 @ 60 Hz ^1 2048 x 1536 @ 60 Hz ^1 2048 x 1536 @ 30 Hz ^2 2048 x 2048 @ 30/60 Hz ^2 1920 x 2160 @ 30/60 Hz ^2 1280 x 800 @ 60 Hz ^2 1600 x 1600 @ 60 Hz ^2 2560 x 2048 @ 50 Hz ^2 848 x 480 @ 60 Hz ^2 2048 x 1152 @ 60 Hz ^2
Note: 1. Only for KE6910/6912/8950/8952.
- Only for KE6910/6912.
- The pixel clock must be less than 300 MHz to support all the resolutions listed above.
Requirements
Console
♦ (KE6900/KE6900ST/KE6910/KE6912) One DVI compatible monitor capable of the highest possible resolution
♦ (KE6940) Two DVI compatible monitors capable of the highest possible resolution
- (KE8900S/KE8950/KE8952) One HDMI compatible monitor capable of the highest possible resolution
- (KE9900ST) One DisplayPort compatible monitor capable of the highest possible resolution
A USB mouse
A USB keyboard
◆ Microphone and speakers
Computers
The following equipment must be installed on each computer that is to be connected to the system:
♦ (KE6900/KE6900ST/KE6910/KE6912) One DVI port
♦ (KE6940) Two DVI ports
♦ (KE8900S/KE8950/KE8952) One HDMI port
♦ (KE9900ST) One DisplayPort port
USB Type A port
◆ Audio ports
Cables
- For optimal signal integrity and to simplify the setup, we strongly recommend that you only use the high quality custom USB KVM Cable that is provided with this package.
Software
The minimum hardware and software requirements for the computer running the KE Matrix Manager software are:
◆ Processor: Intel or AMD processor 1 GHz or above
♦ RAM: 2GB or above
♦ HDD: 16GB or above
- Web browser
- Java Runtime Environment (JRE) 6 with update 11 or higher
♦ Operating System Requirements:
◆ Windows 8.1, 10, 2012 R2, 2016
Linux (CentOS 7, Ubuntu 14.04, 16.04)
Operating Systems
The KE Series supports the following operating systems which can display standard DisplayPort/HDMI/DVI/VGA signals:
| OS Version | ||
| Windows 2000 and higher | ||
| Linux RedHat | 6.0 and higher | |
| SUSE 8.2 and higher | ||
| Mandriva (Mandrake) 9.0 and higher | ||
| UNIX AIX 4.3 | and higher | |
| FreeBSD 3.51 and higher | ||
| Sun Solaris 8 and higher | ||
| Novell Netware | 5.0 and higher | |
| Mac OS 9 and higher | ||
Components
KE6900T (Transmitter) Front View

| No. | Component Description | |
| 1 | Audio Ports These mini ster | reo ports are for the speakers (green) and microphone (pink). |
| 2 | KVM Ports The USB KVM | cable supplied with the package that links the Transmitter to the computer plugs into these ports. |
| 3 | RS-232 Port This RS-232 | serial port is for connecting to the computer for serial control. |
| 4 | Remote / Local LED Lights | Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer. |
| 5 | LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN. | |
| 6 | Power LED Lights blue to indicate the unit is turned on. | |
KE6900T (Transmitter) Rear View

| No. | Component Description | |
| 1 | Grounding Terminal The wire used to ground the unit connects here. | |
| 2 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. | |
| 3 | Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). | |
| 4 | Power Jack The cable from the DC Power adapter connects here. | |
| 5 | Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter. | |
| 6 | RS-232 Port This RS-232 serial port is for connecting to a serial terminal. | |
| No. | Component Description | |
| 7 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. | |
| 8 | LAN Port The cable that connects the unit to the LAN plugs in here. | |
| 9 | DVI-I Output The cable from the local DVI monitor plugs in here. | |
KE6900R (Receiver) Front View

| No. | Component Description | |
| 1 | Power LED Lights blue to indicate the unit is turned on. | |
| 2 | LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN. | |
| 3 | Local LED Lights green to indicate the Transmitter has KVM access of the computer. | |
| 4 | Remote LED Lights green to Indicate the Receiver has KVM access of the computer. | |
| 5 | Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default. | |
| 6 | OSD Pushbutton Use this pushbutton to open the OSD menu. | |
| 7 | Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option. | |
| 8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. | ||
KE6900R (Receiver) Rear View

| No. | Component Description |
| 1 | Grounding Terminal |
| 2 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. |
| 3 | Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink). |
| 4 | USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. |
| 5 | Power Jack The cable from the DC Power adapter connects here. |
| 6 | Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. |
| 7 | RS-232 Port This RS-232 serial port is for connecting to a serial terminal. |
| 8 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 155. |
| 9 | LAN Port The cable that connects the unit to the LAN plugs in here. |
| 10 | DVI-I Output The cable from the local DVI monitor plugs in here. |
KE6910T / KE6912T (Transmitter) Front View

| No. | Component Description | |
| 1 | Audio Ports These mini ster | reo ports are for the speakers (green) and microphone (pink). |
| 2 | KVM Ports The USB KVM | cable supplied with the package that links the Transmitter to the computer plugs into these ports. |
| 3 | RS-232 Port This RS-232 | serial port is for connecting to the computer for serial control. |
| 4 | Remote / Local LED Lights | green to indicate which side of the installation (Local or Remote) has KVM control of the computer. |
| 5 | LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN. | |
| 6 | Power LED Lights blue to indicate the unit is turned on. | |
KE6910T / KE6912T (Transmitter) Rear View

| No. | Component Description | |
| 1 | Grounding Terminal The wire used to ground the unit connects here. | |
| 2 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. | |
| 3 | Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink). | |
| 4 | Power Jack The cable from the DC Power adapter connects here. | |
| 5 | Function Switch Use this side switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter. | |
| 6 | RS-232 Port This RS-232 serial port is for connecting to a serial terminal. | |
| 7 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. | |
| 8 | LAN Port The cable that connects the unit to the LAN plugs in here. | |
| 9 | SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here. | |
| 10 | DVI-D Output The cable from the local DVI monitor plugs in here. | |
| 11 | Power Jack (KE6910T only) | Connect a second power source for power redundancy. |
KE6910R / KE6912R (Receiver) Front View

3
| No. | Component Description | |
| 1 | Power LED Lights blue to indicate the unit is turned on. | |
| 2 | LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN. | |
| 3 | Local LED Lights green to Indicate the Transmitter has KVM access of the computer. | |
| 4 | Remote LED Lights green to Indicate the Receiver has KVM access of the computer. | |
| 5 | Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default. | |
| 6 | OSD Pushbutton Use this pushbutton to open the OSD menu. | |
| 7 | Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option. | |
| 8 | USB Port Use this port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. | |
KE6910R / KE6912R (Receiver) Rear View

| No. | Component Description | |
| 1 | Grounding Terminal The wire used to ground the unit connects here. | |
| 2 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. | |
| 3 | Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink). | |
| 4 | USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. | |
| 5 | Power Jack The cable from the DC Power adapter connects here. | |
| 6 | Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. | |
| 7 | RS-232 Port This RS-232 serial port is for connecting to a serial terminal. | |
| 8 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. | |
| 9 | LAN Port The cable that connects the unit to the LAN plugs in here. | |
| 10 | SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here. | |
| 11 | DVI-D Output The cable from the local DVI monitor plugs in here. | |
| 12 | Power Jack (KE6910R only) | Connect a second power source for power redundancy. |
KE6940T (Transmitter) Front View

| No. | Component Description | |
| 1 | Audio Ports These mini ster | reo ports are for the speakers (green) and microphone (pink). |
| 2 | KVM Ports The USB KVM | cable supplied with the package that links the Transmitter to the computer plugs into these ports. |
| 3 | RS-232 Port This RS-232 | serial port is for connecting to the computer for serial control. |
| 4 | Remote / Local LED Lights | green to indicate which side of the installation (Local or Remote) has KVM control of the computer. |
| 5 | LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN. | |
| 6 | Power LED Lights blue to indicate the unit is turned on. | |
KE6940T (Transmitter) Rear View

| No. | Component Description | |
| 1 | Grounding Terminal The wire used to ground the unit connects here. | |
| 2 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. | |
| 3 | Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink). | |
| 4 | Power Jack The cable from the DC Power adapter connects here. | |
| 5 | Function Switch Use this side switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter. | |
| 6 | RS-232 Port This RS-232 serial port is for connecting to a serial terminal. | |
| No. | Component Description | |
| 7 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. | |
| 8 | LAN Port The cable that connects the unit to the LAN plugs in here. | |
| 9 | DVI-I Output The cable from the local DVI monitor plugs in here. | |
KE6940R (Receiver) Front View

| No. | Component Description | |
| 1 | Power LED Lights blue to indicate the unit is turned on. | |
| 2 | LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN. | |
| 3 | Local LED Lights green to Indicate the Transmitter has KVM access of the computer. | |
| 4 | Remote LED Lights green to Indicate the Receiver has KVM access of the computer. | |
| 5 | Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default. | |
| 6 | OSD Pushbutton Use this pushbutton to open the OSD menu. | |
| 7 | Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option. | |
| 8 USB | Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. | |
KE6940R (Receiver) Rear View

| No. | Component Description | |
| 1 | GroundingTerminal | The wire used to ground the unit connects here. |
| 2 | Reset This switch must | be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. |
| 3 | Audio Ports These mini | stereo ports are for the local speakers (green) and microphone (pink). |
| 4 | USB Port Use this port | for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. |
| 5 | Power Jack The cable | from the DC Power adapter connects here. |
| 6 | Function Switch Use this | slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. |
| 7 | RS-232 Port This RS-2 | 32 serial port is for connecting to a serial terminal. |
| No. | Component Description |
| 8 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. |
| 9 | LAN Port The cable that connects the unit to the LAN plugs in here. |
| 10 | DVI-I Output The cable from the local DVI monitors plug in here. |
KE6900ST (Transmitter) Front, Rear and Top View
Front View

Top View

Rear View

No. Component Description
| 1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.◆ Press and release to reboot the device.◆ Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.◆ Press and hold it in for more then three seconds resets the unit back to its factory default settings. | |
| 2 KVM Port The USB KVM | cable supplied with the package that links the Transmitter to the computer plugs into these ports. |
| 3 RS-232 Port This RS-232 | serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE6900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE6900ST for local configuration and control. |
| 4 LAN Port The cable that | connects the unit to the LAN plugs in here. |
| 5 Power Jack The cable from the DC Power adapter connects here. | |
| No. | Component Description |
| 6 LAN | LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN. |
| 7 Power | LED Lights blue to indicate the unit is turned on. |
KE8950T / KE8952T (Transmitter) Front View

| No. | Component Description | |
| 1 | Audio Ports These mini ster | reo ports are for the speakers (green) and microphone (pink). |
| 2 | KVM Ports The USB KVM | cable supplied with the package that links the Transmitter to the computer plugs into these ports. |
| 3 | RS-232 Port This RS-232 | serial port is for connecting to the computer for serial control. |
| 4 | Remote / Local LED Lights | Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer. |
| 5 | LAN LED This LED indicates | the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN. |
| 6 | Power LED Lights blue to | indicate the unit is turned on. |
KE8950T / KE8952T (Transmitter) Rear View

| No. | Component Description | |
| 1 | Grounding Terminal The wire used to ground the unit connects here. | |
| 2 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. | |
| 3 | Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). | |
| 4 | Power Jack The cable from the DC Power adapter connects here. | |
| 5 | Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter. | |
| 6 | RS-232 Port This RS-232 serial port is for connecting to a serial terminal. | |
| No. | Component Description | |
| 7 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. | |
| 8 | LAN Port The cable that connects the unit to the LAN plugs in here. | |
| 9 | SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here. | |
| 10 | HDMI Output The cable from the local HDMI monitor plugs in here. | |
KE8950R / KE8952R (Receiver) Front View

| No. | Component Description | |
| 1 | Power LED Lights blue to indicate the unit is turned on. | |
| 2 | LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN. | |
| 3 | Local LED Lights green to indicate the Transmitter has KVM access of the computer. | |
| 4 | Remote LED Lights green to Indicate the Receiver has KVM access of the computer. | |
| 5 | Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default. | |
| 6 | OSD Pushbutton Use this pushbutton to open the OSD menu. | |
| 7 | Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option. | |
| 8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. | ||
KE8950R / KE8952R (Receiver) Rear View

| No. | Component Description |
| 1 | GroundingTerminal |
| 2 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. |
| 3 | Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink). |
| 4 | USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. |
| 5 | Power Jack The cable from the DC Power adapter connects here. |
| 6 | Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. |
| 7 | RS-232 Port This RS-232 serial port is for connecting to a serial terminal. |
| 8 | Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 155. |
| 9 | LAN Port The cable that connects the unit to the LAN plugs in here. |
| 10 | SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here. |
| 11 | HDMI Output The cable from the local HDMI monitor plugs in here. |
KE8900ST (Transmitter) Front, Rear and Side View

No. Component Description
1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.
◆ Press and release to reboot the device.
Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
- Press and hold it in for more then three seconds resets the unit back to its factory default settings.
| No. | Component Description |
| 2 LAN | LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN. |
| 3 Power | LED Lights blue to indicate the unit is turned on. |
| 4 LAN | Port The cable that connects the unit to the LAN plugs in here. |
| 5 RS | -232 Port This RS-232 serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control. |
| 6 USB | Type-B PortThe USB port that links the Transmitter to the computer . |
| 7 HDMI | Input The cable from the local HDMI monitor plugs in here. |
| 8 3-Pole | Terminal BlockInsert DC + and - wires (DC 12 to 48V) to the terminal block for power input. |
| 9 Power | Jack The cable from the DC Power adapter connects here. |
| 10 Grounding Terminal | TerminalThe wire used to ground the unit connects here. |
KE8900SR (Receiver) Front, Rear and Side View

| No. | Component Description |
| 1 USB | Peripheral PortUse this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. |
| 2 Console | Ports The unit's USB keyboard and USB mouse plug into these ports. |
| 3 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. |
| 4 | LAN LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN. |
| 5 | Power LED Lights blue to indicate the unit is turned on. |
| 6 | LAN Port The cable that connects the unit to the LAN plugs in here. |
| 7 | RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control. |
| 8 | HDMI Output The cable from the local HDMI monitor plugs in here. |
| 9 | Power Jack The cable from the DC Power adapter connects here. |
| 10 | Grounding TerminalThe wire used to ground the unit connects here. |
KE9900ST (Transmitter) Front, Rear and Side View

| No. | Component Description |
| 1 | Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings. |
| 2 | LAN LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN. |
| 3 | Power LED Lights blue to indicate the unit is turned on. |
| 4 LAN | N Port The cable that connects the unit to the LAN plugs in here. |
| 5 RS | -232 Port This RS-232 serial port is for connecting to the computer for serial control.Note: When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control. |
| 6 USB | Type-BPortThe USB port that links the Transmitter to the computer. |
| 7 | D i s pInputThe cable from the Pocal Display Port monitor plugs in here. |
| 8 3-Pole Terminal Block | Insert DC + and - wires (DC 12 to 48V) to the terminal block for power input. |
| 9 Power Jack The cable | from the DC Power adapter connects here. |
| 10 Grounding Terminal | The wire used to ground the unit connects here. |
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Chapter 2
Hardware Setup

-
Important safety information regarding the placement of this device is found on page 247. Please review it before proceeding.
-
Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Rack Mounting
For convenience and flexibility, the Transmitter can be mounted on system racks. To rack mount a unit do the following:
KE6900T/KE6940T
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

- Screw the bracket into a convenient location on the rack.

natural_image
Isometric line drawing of a wall-mounted device with two vertical posts and a front-mounted unit (no text or symbols)Note: Rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.
KE6900ST
- Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:

- Screw the bracket into a convenient location on the rack.

natural_image
Technical line drawing of a server rack with mounting bracket and internal panel (no text or symbols)Note: Rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.
KE6910 / KE6912
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

- Screw the mounting bracket to any convenient location on the rack.

natural_image
Technical illustration of a server rack unit mounted on a vertical panel, showing mounting hardware and mounting bracket (no text or symbols)Note: Rack screws are not provided to mount the unit. We recommend that you use M5 x 12 Phillips type I cross screws.
KE8900ST / KE9900ST
KE8900ST is used in the diagrams below.
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

- Screw the mounting bracket to any convenient location on the rack.
Note: The KE8900ST / KE8900SR can be installed in the ATEN VE-RMK 1U Extender Rack Mount Kit. To purchase this kit contact your local dealer.

natural_image
Isometric line drawing of a door lock assembly with mounting bracket (no text or symbols)KE8950T / KE8952T
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

- Screw the mounting bracket to any convenient location on the rack.
Note: Rack screws are not provided to mount the unit. We recommend that you use M5 x 12 Phillips type I cross screws.

natural_image
Technical line drawing of a computer monitor with attached case and cable (no text or symbols)Wall Mounting
For convenience the Transmitter can be mounted to a wall.
KE6900T/KE6940T
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

- Use the center hole to screw the bracket to a secure wall surface.

natural_image
Line drawing of a computer tower case with ventilation slots and ports (no text or symbols)KE6900ST
- Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as shown below:

- Use the center hole to screw the bracket to a secure wall surface.

natural_image
Line drawing of a device casing with ports and connectors, shown in isometric view (no text or symbols)KE6910 / KE6912
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

- Use the center hole to screw the bracket to a secure wall surface.

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Isometric view of a black industrial device with ventilation slots and mounting ports (no text or symbols visible)KE8900ST / KE9900ST
KE8900ST is used in the diagrams below.
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

- Use the mounting bracket's center screw hole to mount the unit on a wall.

natural_image
Isometric line drawing of a device rear panel with labeled ports and connectors (no text or symbols)KE8950T / KE8952T
- Unscrew the screws from the side shown in the diagram below:

- Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

- Use the mounting bracket's center screw hole to mount the unit on a wall.

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3D rendering of a server rack unit with ventilation slots and mounting brackets (no text or symbols visible)KE6900 Point-to-Point Installation
Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables.
Note: In a point-to-point configuration, no administrator setup is necessary.
Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:
- On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T. Each port is marked with an appropriate icon to indicate itself.*
- Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
- Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
- For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.
- Connect a Cat 5e/6 cable to the KE6900T / KE6940T's LAN port.
- Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
- On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
- Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's LAN port.
- Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
- Power on the computer.
Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.
- A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 155).
KE6900 Point-to-Point Installation 1 of 2

flowchart
graph TD
A["KE6900T"] --> B["Cat 5e/6 cable"]
A --> C["Computer"]
D["KE6900R"] --> E["Cat 5e/6 cable"]
D --> F["Computer"]
Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.
KE6900 Point-to-Point Installation 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
KE6910 Point-to-Point Installation
Setting up the KE6910 / KE6912 system in a point-to-point configuration is simply a matter of plugging in the cables.
Note: In a point-to-point configuration, no administrator setup is necessary.
Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:
- (Optional) Use the grounding wire to connect the extender's grounding terminal to a suitable grounded object.
- On the transmitter side, plug the mouse, keyboard, DVI-D monitor, serial devices, microphone and speakers into the ports on the Console section of the KE6910T / KE6912T.
- Connect the USB DVI-D KVM cable provided with this package into the KVM Ports and the audio ports on the front of the KE6910T / KE6912T.
- Connect the other end of the USB DVI-D KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
- For control of serial devices, connect the RS-232 port on the front of the transmitter to a serial port on the computer.
- Connect a Cat 5e/6 cable to the KE6910T / KE6912T's LAN port.
- On the receiver side, plug the mouse, keyboard, DVI-D monitor, serial devices, microphone, and speakers into the ports on the Console section of the KE6910R / KE6912R.
- Connect the other end of the Cat 5e/6 cable to the KE6910R / KE6912R's LAN port.
- Instead of connecting through the LAN ports, you can choose to connect the KE6910 / KE6912 through the SFP slots. To do so, plug SFP modules into the transmitter and receiver's SFP slots, then connect each end of Gigabit Ethernet (GbE) optical fiber between the SFP modules.*
-
Plug the power adapters into AC sources with the power cords; then plug the other ends into the transmitter and receiver's power jacks respectively. The KE6912 supports Power over Ethernet (PoE), thus the power can be supplied through PoE network switch, without the need of a power adapter.
-
(Optional) For power redundancy, plug the second power adapters into AC sources with the power cords; then plug the other ends into the transmitter and receiver's power jacks.**
-
Power on the computer.
Note: 1. The SFP module 2A-136G/2A-137G is sold separately. Contact your ATEN dealer for product information.
- Available for KE6910T and KE6910R only. The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information. Power redundancy forKE6912T and KE6912R can be achieved with the PoE function.
KE6910 Point-to-Point Installation 1 of 2

KE6910 Point-to-Point Installation 1 of 2

KE8950 Point-to-Point Installation
Setting up the KE8950 / KE8952 system in a point-to-point configuration is simply a matter of plugging in the cables.
Note: In a point-to-point configuration, no administrator setup is necessary.
Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:
- On the transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate its function.
- Connect the USB HDMI KVM cable provided with this package into the KVM Ports on the front of the KE8950T / KE8952T.
- Connect the other end of the USB HDMI KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
- For control of serial devices, connect the RS-232 serial port on the transmitter to a serial port on the computer.
- Connect a Cat 5e/6 cable to the KE8950T / KE8952T's LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
- Plug the power adapter into an AC source; then plug the other end into the KE8950T / KE8952T's power jack.*
- On the receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.
- Connect the other end of the Cat 5e/6 cable to the KE8950R / KE8952R's LAN port; or the other end of the Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
- Plug the second power adapter into an AC source; then plug the other end into the KE8950R / KE8952R's power jack.*
- Power on the computer.
Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters.
KE8950 Point-to-Point Installation 1 of 2

flowchart
graph TD
A["KE8950T (Rear)"] --> B["Cat 5e/6 Cable"]
A --> C["Optical Fiber Cable"]
B --> D["DC 5V"]
C --> E["1"]
E --> F["KE8950R (Rear)"]
F --> G["Cat 5e/6 Cable"]
F --> H["Optical Fiber Cable"]
G --> I["DC 5V"]
H --> J["7"]
Note: Power adapters are not provided with the KE8952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE8952.
KE8950 Point-to-Point Installation 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
KE6900ST Point-to-Point Installation
The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.
Setting up the KE6900ST system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:
- Connect the USB DVI-D KVM Cable (provided with this package) to the USB and DVI-D ports on the front of the KE6900ST.
- Connect the other end of the USB DVI-D KVM Cable to USB and DVI video ports on the computer.
- For control of serial devices, connect the RS-232 serial port on the KE6900ST to a serial port on the computer.
- Plug the power adapter (provided with this package) into an AC source; and plug the other end into the KE6900ST Power Jack.
- Connect a Cat 5e/6 cable to the KE6900ST's LAN port.
- Connect the other end of the Cat 5e/6 cable to the KE69x0R's* LAN port.
- On the Receiver side, plug the mouse, keyboard and DVI monitor into the ports on the Console section of the KE69x0R.*
- Plug the second power adapter into an AC source; and plug the other end into the KE69x0R's Power Jack.
- Power on the computer.
Note: KE69x0R units are required and sold separately.
Setting up a LAN Installation
Setting up the KE6900ST on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE69x0 devices on the same TCP/IP LAN. To setup a LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the network instead of directly between two KE69x0 devices and see KE6900 LAN Installation, page 74 for details.

flowchart
graph TD
A["KE6900ST (Front)"] -->|USB KVM cable| B["Local PC"]
C["KE6900ST (Rear)"] -->|Cat 5e/5 cable| D["Local PC"]
B --> E["KE6900R"]
E --> F["Computer"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
KE8900S Point-to-Point Installation
The KE8900S Slim HDMI KVM over IP Extender is a cost saving alternative for installations that don't need a local console or audio transmission but want the connectivity features of advanced KE models.
Setting up the KE8900S system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:
- (Optional) Connect the grounding terminals of KE8900ST and KE8900SR to a suitable grounded object using grounding wires.
- Connect the USB HDMI KVM Cable provided with this package between a computer and the KE8900ST. Please use the USB Type-B end of the USB HDMI KVM Cable for the KE8900ST as it has a USB Type-B port.
- Connect a Cat 5e/6 cable between the LAN ports of KE8900ST and KE8900SR.
- Connect a USB mouse/keyboard to the front panel of the KE8900SR and HDMI monitor to the rear panel of the KE8900SR.
- Plug the power adapters into power sockets; then plug the other ends respectively into KE8900ST and KE8900SR's power jacks. For KE8900ST, you can choose to use the terminal block for power input. Insert DC + and - wires (DC 12 to 48V) to the terminal block according to the icon.*
- (Optional) For control of serial devices, connect the RS-232 serial port on the KE8900ST to a serial port on the computer.
- Power on the computer.
Setting up a LAN Installation
Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE Series devices on the same TCP/IP LAN. To set up a LAN installation, simply connect the Cat 5e/6 cable (in step 3) to the network instead of directly between two KE Series devices. As an example, please refer to KE6900 LAN Installation.

KE8900SR (Front)

KE9900ST Point-to-Point Installation
The KE9900ST DisplayPort KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.
Setting up the KE9900ST system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:
- (Optional) Connect the grounding terminal of the KE9900ST to a suitable grounded object using a grounding wire.
- Connect the supplied DisplayPort Cable between the DisplayPort ports of the computer and the KE9900ST.
- With the supplied USB 2.0 Type-A to Type-B cable, connect the USB Type-A end to the computer and the Type-B end to the KE9900ST.
- (Optional) For control of serial devices, connect the RS-232 serial port on the KE9900ST to a serial port on the computer.
- Connect a Cat 5e/6 cable between the LAN ports of KE9900ST and the receiver unit* (e.g. KE8900SR).
- Connect a USB mouse/keyboard and HDMI monitor to their respective ports on the KE8900SR.
- Power the KE8900SR (e.g. plugging power adapter between the unit and a power socket).
- Plug the power adapter into a power socket; then plug the other end into KE9900ST's power jack. Alternatively, you can choose to use the terminal block for power input. Insert DC + and - wires (DC 12 to 48V) to the terminal block according to the icon.
- Power on the computer.
Note: A KE Series receiver unit is required and sold separately.
Setting up a LAN Installation
Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE Series devices on the same TCP/IP LAN. To set up a LAN installation, simply connect the Cat 5e/6 cable (in step 5) to the network instead
of directly between two KE Series devices. As an example, please refer to KE6900 LAN Installation.


KE6900 LAN Installation
Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 276).
Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 83, for further details.
2. In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 82, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:
- On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T.* Each port is marked with an appropriate icon to indicate itself.
- Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
-
Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
-
For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.
- Use a Cat 5e/6 cable to connect the KE6900T / KE6940T's LAN port to the local area TCP/IP network.
- Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
- On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
- Use a Cat 5e/6 cable to connect the KE6900R / KE6940R's LAN port to the local area TCP/IP network.
- Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
- Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 82).
- Repeat these steps for each Transmitter and Receiver you wish to install on the network.
- Power on the computer(s).
Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer. 2. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 155).
KE6900 Network Installation Diagram 1 of 2

Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.
KE6900 Network Installation Diagram 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
KE8950 LAN Installation
Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 276).
Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 83, for further details.
2. In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 82, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:
- On the Transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate itself.
- Connect the USB KVM cable provided to the KVM Ports on the front of the KE8950T / KE8952T.
-
Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
-
For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.
- Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port* to connect the KE8950T / KE8952T to the local area TCP/IP network.**
- Plug the power adapter into an AC source; and plug the other end into the KE8950T / KE8952T's Power Jack.***
- On the Receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.****
- Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port* to connect the KE8950R / KE8952R to the local area TCP/IP network.**
- Plug the power adapter into an AC source; and plug the other end into the KE8950R / KE8952R's Power Jack.***
- Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 82).
- Repeat these steps for each Transmitter and Receiver you wish to install on the network.
- Power on the computer(s).
KE8950 Network Installation Diagram 1 of 2

flowchart
graph TD
A["KE8950T (Rear)"] -->|DC 5V| B["DC 5V"]
A -->|Cat 5e/6 Cable| C["Optical Fiber Cable"]
A --> D["KE8950R (Rear)"]
D -->|Cat 5e/6 Cable Opti Fiber Cable| E["TCP/IP LAN"]
D --> F["DC 5V"]
D --> G["Computer"]
Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units.
KE8950 Network Installation Diagram 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
Network Configuration
This section provides instructions to configure the network settings with a fixed IP address, subnet mask, and default gateway. To use the IP Installer to configure the IP address, see IP Installer, page 270.
Note: 1. Both devices are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 83, for further details.
2. In a network setup with multiple units, each transmitter and receiver must be configured with a unique IP address. See Network Configuration, page 82, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE device, as they are bandwidth-intensive devices.
To configure the network settings, do the following:
- Setup the hardware and connect the Transmitter and Receiver to the local area network (see KE6900 LAN Installation, page 74, or KE8950 LAN Installation, page 78).
- From the Receiver, tap the Scroll Lock key twice to invoke the OSD.
- Select the Receiver or Transmitter from the sidebar menu.
- Enter the password and click Configure.
The default password is: password. -
From the Network tab select Set IP address manually and enter the following:
-
IP Address– sets the IP address for the KE device. Key in a valid unique IP address.
Note: See Default IP Addresses, page 83, for the preconfigured factory-default settings. - Subnet Mask – sets the subnet mask for the KE device. Key in a valid subnet mask value.
Note: The default setting is 255.255.255.0 - Default Gateway—sets the default gateway for the KE device. Key in a valid default gateway.
6. Click Save.
Exit OSD
To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the front panel OSD pushbutton (Receiver only).
At this point the Receiver can connect to the Transmitter to access the remote computer (see Connecting, page 100 for instructions).
Default IP Addresses
The preconfigured factory-default IP addresses for the KE Series devices are as follows:
Transmitters - 192.168.0.61
Receivers-192.168.0.60
KE I/O Ports
The following table provides the I/O port use of KE Series devices.
| Device Port Number | HT | |
| KE Matrix Manager (TCP) H | HTTP 8080 | |
| HTTPS 8443 | ||
| Device TCP 9110 | ||
| CLI 9111 | ||
| Redundancy 9120 | ||
| Database Service 1527 | ||
| KE Matrix Manager (UDP) P | Port 9110 | |
| Broadcast 9000 | ||
| KE TX/RX Device (TCP) | Manager | 9110 |
| Service | 9000 | |
| Telnet | 23 | |
| SSH | 22 | |
| KE TX Device (TCP) | VM | 9001 |
| vUSB | 9002 | |
| Serial | 9003 | |
| USB Access Mode | 9009 | |
| KE RX Device (TCP) | CLI | 9130 |
| KE TX/RX Device (UDP) | Manager | 9110 |
| Service | 9000 | |
| Array Mode | 9120 | |
| Video | 0xFE00(65024) - 0xFE03(65027) | |
| Audio | 0xFE04(65028) - 0xFE05(65029) |
LED Display
Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below:
| LED Indication | |
| LAN This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN. | |
| Power | ◆ Lights blue when the unit is powered on.◆ OFF when power is off. |
| Local | ◆ Lights green to Indicate the Transmitter has KVM focus of the computer |
| Remote | ◆ Lights green to Indicate the Receiver has KVM focus of the computer. |
Authentication Lock (KE6910 / KE6912 only)
The KE6910/KE6912 extenders feature the Authentication Lock function. When accidental power cut happens, the function allows the user to retain his/her settings as was shown before the power cut. The user keeps the same authentication and display.
This function can be configured in General on page 179.
Overview
This chapter provides instructions to configure and operate KE Series devices using the local On Screen Display (OSD). To configure the network settings with the OSD, see Network Configuration, page 82.
Invoking the OSD
The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings. Once the receiver has discovered the transmitter over a network* or Ethernet cable connection, you can use the OSD on the receiver to configure the transmitter.
To invoke the OSD, press the OSD pushbutton on the front of the receiver, or from the keyboard tap the Scroll Lock key twice. The OSD main page will appear (see OSD Interface, page 88).
To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the OSD pushbutton on the front of the receiver. The OSD disappears and the computer desktop screen or the System Login prompt is displayed.
Note: 1. For the Receiver to discover the Transmitter over a network, both must be on the same subnet of the LAN.
2. To change the OSD hotkeys, see page 99.
3. If the keyboard/mouse won't work when the OSD is invoked, see USB Mode, page 155.
Touch Screen Calibration
If you're using a touch screen monitor and the OSD appears off center, you can use the blinking + at each corner to adjust the position of the OSD.
OSD Hotkeys
The OSD hotkeys navigate the Receiver's OSD screens. The hotkeys work after logging in from the System Login screen (see page 100) but not the OSD Configuration screen. Pressing a hotkey will immediately take you to the corresponding OSD screen.
| Hotkey OSD Screen Page | ||
| [F1] Connections Page 1 in List Mode 101 | ||
| [F2] Connections Page 1 in Array Mode 104 | ||
| [F3] Profile Page 1 106 | ||
| [F5] Push Content Page 1 108 | ||
| [F6] Pull Content Page 1 110 | ||
| [F7] | Receiver > Properties | 90 |
| [F8] | User Preferences | 99 |
| [F9] | OSD Login Screen (logs user off) | 100 |
Microphone Hotkey
You can switch microphone access between Receivers with a hotkey:
- Press and hold down [Num Lock].
- Press and release [-].
- Release [Num Lock].
- Press 1.
Press the Esc key to cancel.
OSD Interface
After you invoke the OSD, the main page appears:

Note: A password is required to enter the OSD. The default password is: password. For security purposes, we recommend you change this to something unique.
The OSD components are described in the table, below:
| No. | Item Description | |
| 1 | Receiver Select this radio button, enter a password, and click Configure to enter the Receiver Configuration screen. | |
| 2 | Transmitter Select this radio button, enter a password, and click Configure to enter the Transmitter Configuration screen.Note: Receiver must first discover the transmitter over the network for this option to be available. | |
| 3 | User Preferences Select this radio button, enter a password, and click Configure to enter the User Preferences screen. | |
| 4 | About About provides information regarding the OSD version. | |
| 5 | Password Input the OSD password and click Configure to enter the selected configuration screen. See note for password. | |
| 6 | Configure | After entering a password, click Configure to enter the selected configuration screen. |
| 7 | B a c k Connection | Clicking this button exits the OSD and returns you to the computer's video display. |
Receiver Configuration
When you select the Receiver radio button and click Configure to login, the Network tab appears:

Network
The Network tab allows you to configure the Receiver's IP address settings:
| Item Description | |
| IP Installer The IP | Installer is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 270 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use. |
| Network Configuration | For dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 82. |
After entering the information, click Save.
Properties
The Properties tab allows you to configure the Receiver's settings:

| Item Description | |
| Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 123). | |
| Properties | If you selected Extender mode (above) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source signals.If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter connections (see Browser / Telnet Operation, page 123). |
| RS232 Settings C | Configure the serial device settings for the Receiver. The default settings are: Baud Rate: 9600 Parity: None Data Bits: 8 bits Stop bits: 1 bit Flow Control: None |
| Enable Media Select which type of media the Receiver can stream from Transmitters: Video, Audio, USB, and RS232. For KE8950 Series models, use the radio button to set the source of the audio signal: HDMI, Analog, or Both. | |
| Manager Address | Set the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110. |
| Beeper Check this | box to allow the Receiver to beep when configuration changes are made to it. |
| Touch Screen Calibration | Use this button to calibrate the surface of a USB touch screen connected to the unit. When the calibration screen appears, touch the flashing + symbol at each corner until the process is complete. |
| USB Mode Select | the type of USB device you will connect to the USB ports:Virtual Media: Only select this option if you are plugging a USB disk into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices plugged into the USB ports to work. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).vUSB (Generic USB device): Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support vUSB (Generic USB Device) mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. |
| Receiver Keyboard | Use the Keyboard Country Code drop-down menu to select the Receiver's language keyboard for use in the OSD. |
| Disable front video button (KE6910 / 6912 only) | You can enable or disable the function (select video mode or graphic mode) of the video pushbutton on the front of the receiver.Check Disable to disable (checked by default).Uncheck Disable to enable. |
After entering the information, click Save.
System
The System tab allows you to configure the Receiver's general settings:

| Item Description | |
| Device Information | Enter the Name, and Description of the Receiver. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Receiver. |
| Reboot | Check the box and click Reboot to reset the Receiver's settings back to the factory default. All custom settings will be lost. |
| Receiver Password Change | Check Enable to require a password for access to the Receiver's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box. |
After entering the information, click Save.
Transmitter Configuration
When you select the Transmitter radio button and click Configure to login, the Network tab appears:

Network
The Network tab allows you to configure the Transmitter's IP address settings:
| Item Description | |
| IP Installer The IP | Installer is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 270 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use. |
| Network Configuration | For dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 82. |
After entering the information, click Save.
Properties
The Properties tab allows you to configure the Transmitter's extender settings:

| Item Description |
| Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 123). |
| Item Description | |
| Properties | Port OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language of the computer connected to the Transmitter.Enable Multicast Video: Check this box to allow a broadcast of the Transmitter's video signal to be sent out to multiple Receivers.Enable Multicast Audio: Check this box to allow a broadcast of the Transmitter's audio signal to be sent out to multiple Receivers.EDID Mode Selection: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. When Manual or Remix is selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection. Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.Manual: Manually set the EDID configuration from the Connections Page (see page 101).Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays (see page 101). |
| Enable Media | Select which type of media the Transmitter can stream to Receivers: Video, Audio, USB, and RS232. |
| RS232 Settings Co | Configure the serial device settings for the Transmitter. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None |
| Manager Address | Set the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110. |
| TransmitterVideo Attributes | To set the Transmitter's video settings:Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is available for KE6900 units and will be grayed out for other models.Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth setting transmits lower quality video; a higher bandwidth setting sends higher quality video but this can affect network speed.Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames. |
| Beeper Check this | box to allow the device to beep every time a configuration change is made. |
| Occupy Timeout S | Set a time threshold for devices whose Access Mode has been set to Occupy (see Access Type, page 150). If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds. |
After entering the information, click Save.
System
The System tab allows you to configure the Transmitter's general settings:

| Item Description | |
| Device Information | Enter the Name and Description of the Transmitter. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Transmitter. |
| Reboot | Check the box and click Reboot to reset the Transmitter's settings back to the factory default. All custom settings will be lost. |
| Transmitter Password Change | Check Enable to require a password for access to the Transmitter's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box. |
After entering the information, click Save.
User Preferences
When you select the User Preferences radio button and click Configure to login, the configuration screen appears:
![KE OSD ATEN Receiver Transmitter User Preferences About Logout Password Configure Back to Connection User Password Change Old Password New Password Confirm Password ODD Settings OSD Language English OSD Hockey [clr][ctrl] Logout Timeout 30 min (0-180) Disabled Screen Blanker 0 min (0-30) Disabled Save](/content/2026/06/1191441/images/38a30d2b37f7a9deacfcc74b12d424fedaef8c56f76a9ad967a5c4b26b7a5005.jpg)
| Item Description | |
| User Password Change | This section allows you to change the OSD password:1. Key in the old password in the Old password field.2. Key in the new password in the New password field.3. Key in the new password again in the Confirm password field. |
| OSD Language Click the drop-down menu to select the language you want to use for OSD sessions. Choices are: English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Dutch, French, Spanish, Portuguese, and Russian. | |
| OSD Hotkey Select the hotkey combination to invoke the OSD screen. | |
| Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out of the OSD. A login is necessary before the OSD can be accessed again. | |
| Screen Blanker Set how many minutes the OSD waits when a session is idle before turning off the display. | |
When you have made your choices, Click Save.
Connecting
If the Receiver is set to Extender mode, the video screen of the remote computer will appear automatically when you exit the OSD (press Esc to exit). In Matrix mode you will see the System Login screen, which provides access to the Connection Page by entering a username and password:

Note: 1. The administrator account can be used to log in for the first time. Username: administrator | Password: password. For security purposes, we recommend you change this to something unique (see Users, page 165).
2. If the Receiver does not require a login, click Login to system (see Login Required, under Basic, page 154).
3. For information about Extender and Desktop/Matrix modes, see Mode, page 90.
After you login the Connection Page appears, as shown on the next page.
Connections Page
After you have successfully logged in the Connection Page appears:
List Mode
![KE OSD Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Channel Name Description Connect KE6940T67 [VAUS] Exclusive Occupy Share View Only Exit KE6940T1 [VAUS] Exclusive Occupy Share View Only Exit KE8950T61 [VAUS] Exclusive Occupy Share View Only Exit GroupTX [V] Exclusive Occupy Share View Only Exit VirtualTX [VAUS]breit Exclusive Occupy Share View Only Exit GroupTX1 [V] Exclusive Occupy Share View Only Exit # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #](/content/2026/06/1191441/images/ad0e0052fc483e8119e04fdee480e3978c72aeec2689582f5e4edae9e874030a.jpg)
The Connection Page components are described in the table, below:
| No. | Item Description | |
| 1 | Channel Name Lists the Channel | channel connections available for the Receiver. A Channel is a defined connection to Transmitters, created in the Device Management tab of the KE Matrix Manager (see Browser / Telnet Operation, page 123). |
| 2 | Description This field provides | a description of the Channel, entered when it was created. |
| 3 Connect To connect the Receiver to a Channel, click the access type:Exclusive: The first Receiver to access the Channel has exclusive control over the Channel. No other Receivers can view the Channel. The Timeout function does not apply to this setting.Occupy: The first Receiver to access the Channel has control over the Channel. However, additional Receivers may view the Channel's video display. If the Receiver controlling the Channel is inactive for longer than the time set in the Timeout box, control is transferred to the first Receiver to move the mouse or strike the keyboard.Share: Can simultaneously share control over the Channel. Input from the Receivers is placed in a queue and executed chronologically.View Only: Receiver connects with view only access to the Channels video display. | ||
| 4 Next Arrow Use these two buttons to navigate to the next pageor to the end of the list if there are more Channels available than can be seen on the page. | ||
| 5 Previous Arrow Use these two buttons to navigate to the previouspage or to the beginning of the list if there are moreChannels available than can be seen on the page. | ||
| 6 Favorites Click Favorites to list only the Channels marked as favorites. Channels marked as favorites appear with a heart icon.To add/remove a Favorite, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite. | ||
| 7 Array Mode Click to view the Channel connections with a video preview of each source. The list will be shown in groups of six at a time. The Array Mode is discussed on page 104. | ||
| 8 List Mode This option appears after selecting Array mode.Click to view the Channel connections in a list that can be sorted by name or with favorites listed first.Click the Channel Name heading to change the sort.9 EDID Mode When a Transmitter's EDID is configured, depending on its setting, different buttons will or won't appear to configure the Receiver's EDID for the connection. The following rules apply to the Receiver's OSD according to the Transmitter's EDID setting:◆ Under Default or Auto EDID mode, no EDID button appears as there is nothing to configure.◆ Under Manual or Remix EDID mode, the EDID button appears allowing you to select Manual EDID or Remix EDID.Click Manual or Remix to adjust the EDID setting locally.To set the Transmitter's EDID Mode, see Properties, page 96. | ||
| 10 | Logout Click this button to log out of the Connection Page. | |
| 11 | Go to Configuration Window | Click this button to return to the main OSD screen. |
Array Mode
In Array Mode the screen is divided into a grid of panels, with each panel showing the video display of a particular Channel. Right-click a panel and select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only, X: Exit. While the mouse cursor hovers over a panel displaying video, if audio is being sent from that Transmitter, it can be heard at the Receiver.

| No. | Item Description | |
| 1 Next Arrow Use these two buttons to navigate to the next pageor to the end of the list if there are more Channels available than can be seen on the page. | ||
| 2 Previous Arrow Use these two buttons to navigate to the previouspage or to the beginning of the list if there are moreChannels available than can be seen on the page. | ||
| 3 Grid Selection Select a range for how many Channels you want todisplay. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6. | ||
| 4 Favorites Click Favorites to list only the Channels marked asfavorites. Click All to list all Channels.To add/remove a Favorite, go to List Mode, select a Channel and then right click with the mouse to selectAdd to Favorite or Remove from Favorite. | ||
| 5 | List Mode Click to view the Channel connections in a list that can be sorted by name or with favorites listed first. Click the Channel Name heading to change the sort. List Mode is discussed on page 102. | |
| 6 | Logout Click this button to log out of the Connection Page. | |
| 10 | Configure Click this button to return to the main OSD screen. | |
Profile Page
Click the Profile Page tab and the following screen appears:

The Profile Page components are described in the table, below:
| No. | Item Description | |
| 1 | Name Lists the Profiles available. | Profiles give Receivers access to Channels and allow you to push the connection. |
| 2 | Description The field provides | a description of the Profile that was entered when it was created. |
| 3 | Connect Click Connect and the | Receiver will connect with the settings of that Profile (see Adding a Profile, page 173). |
| 4 | Disconnect Click Disconnect to end the current Profile connection. | |
| 5 | Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Profiles available than can be seen on the page. | |
| 6 | Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Profiles available than can be seen on the page. | |
| 7 | Logout Click this button to log out of the Connection Page. | |
| 8 Go to Configuration Window | Click this button to return to the main OSD screen. | |
Push Content
Push Content allows you to push the Receiver's computer connection to another Receiver's console, allowing both to access to the computer. Select the Push Content tab and the following screen appears:

The Push Content Page components are described in the table, below:
| No. | Item Description | |
| 1 | Receiver Name Lists the Receivers that can be selected to push the local Receiver's computer connection to. | |
| 2 | Description The field provides | a description of the Receiver that was entered when it was created. |
| 3 | Connect Click Push Content | to push the local Receiver's computer connection to the selected Receiver's console. The local Receiver's computer connection will appear on the Receiver that it was pushed to and both will share access to the computer. The access mode selected at the local Receiver will determine how access is shared (see Transmitter Permissions, page 149 for details). |
| 5 | Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page. | |
| 6 | Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page. | |
| 9 | Logout Click this button to log | out of the Connection Page. |
| 10 | Go to Configuration Window | Click this button to return to the main OSD screen. |
Pull Content
Pull Content allows you to pull a Receiver's computer connection to the local Receiver's console, allowing both to access to the computer. Click the Pull Content tab and the following screen appears:

The Pull Content Page components are described in the table, below:
| No. | Item Description | |
| 1 | Receiver Name Lists the Receiver names currently connected to the Channel listed under Channel Status. | |
| 2 | Channel Status Lists the name, description and access type of each available Channel connection. | |
| 3 | Connect Click Pull Content and the Receiver will pull the Channel connection to the local console using the access mode displayed under Channel Status. | |
| 5 | Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page. | |
| 6 | Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page. | |
| 9 | Logout Click this button to log out of the Connection Page. | |
| 10 | Go to Configuration Window | Click this button to return to the main OSD screen. |
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Overview
The KE Matrix Manager Software is a browser based GUI that provides management of KE Series devices over a network. You can download the KE Matrix Manager Software for free and manage up to 8 KE devices, or purchase a full version of the KE Matrix Manager Software. To purchase the full version, contact your local authorized ATEN dealer. To download the free KE Matrix Manager Software, use the instructions below.
Download - Trial Version
To download the KE Matrix Manager software, do the following:
- Visit our website and click Support & Downloads → ESERVICE.

- Under Account, click Create New or Log In.

- After logging in, click Product Registration to register the KE device(s) you have purchased.
![ATEN Home Sign Out Language: English eService News [Special Issue] 2023/08/28 Please log to regular your product listing? [May] Welcome: Brett Open Case > If the support is what does not show up it might be already closed, please click on "Advance eSupport Search" to review the old case. Type Last Quality Date Status Account - Log In - Create New Product Registration - Product Registration Support - FAQ Search - ATEN Hotkey / Product & Device Compatibility List - Download Center - Ask a Question - Trouble Shooting](/content/2026/06/1191441/images/b622c5d05753ecc5856d8a227a4940843aeff889760cc7aca413439beca142e9.jpg)
- After you have registered the KE device(s), click Trial Software Download.

| Serial Number | Model | Date of Purchase | Invoice / Shipping Document | Warranty Due Date | Action |
| 12345678901235 | KE6940 | 2015/10/20 |
Note: The trial version of the “KE Matrix Manager Software” includes full functions to setup and configure up to 8 KE Series devices. The KE Matrix Manager trial version will never expire. If you would like to purchase the official full version of the KE Matrix Manager software, please contact your ATEN reseller and see page 118.
- Click the software version you would like to download, then click Save.
My Download >

-
Unzip the cckm_win_Vx.x.xxx.zip or cckm_linux_Vx.x.xxx.zip file and double click the *.exe file to start the installation.
-
Follow the instructions on the next page to install the trial version of the software.
KE Matrix Manager Software Install
The following are instructions to install the full version of the KE Matrix Manager software. For software requirements, see Software, page 6.
- Insert the USB license key into a USB port on your computer.
- Double click the KEMatrixManagerSetup file to start the setup. When the Introduction screen appears, click Next.:

- The License Agreement appears:

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.
- The Choose Install Folder screen appears:

Select where you would like to install the program, and click Next.
- The Choose Shortcut Folder screen appears:

Select where to create shortcuts for the program by selecting the options provided, and click Next.
- The Pre-Installation Summary screen appears:

Confirm the settings you've selected. If you want to make a change click Previous to go back, or click Install to begin the software installation.
- When the process is done, the Install Complete screen appears:

Click Done.
Note: If you are installing the KE Matrix Manager software on a second computer for redundancy (see Redundancy, page 192) – remove the USB License key and plug it into the primary computer running the KE Matrix Manager software.
Upgrading Trial Version
After you purchase a license to upgrade the KE Matrix Manager trial version to the full version of the KE Matrix Manager software, go to the Settings - General tab (see page 179), and at the top page, select Click to Upgrade:

Linux Installation
The following are instructions to install the full version of the KE Matrix Manager software on a Linux server. For software requirements, see Software, page 6.
- Download the KE Matrix Manager installation file to the Linux server.
- Change the properties of the installation file so that its executable by running the command: chmod a+x filename
Example: chmod a+x kemanager_setup.bin
- Start the installation with the command:
sudo sh ./kemanager_setup.bin
- When the Introduction screen appears, click Next.:

- The License Agreement appears:

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.
-
When the Choose Install Folder screen appears, select the location and continue through the installation by clicking Next.
-
After the software installs successfully, a directory provides useful links:
mitch@mitch-945GCM-S2L:/$ sudo -i
[sudo] password for mitch:
root@mitch-945GCM-S2L:~# ls -al
total 40
drwx---- 7 root root 4096 +二 14 13:42 .
drwxr-xr-x 25 root root 4096 +二 14 10:04 ..
-rw---- 1 root root 65 +二 14 13:42 .bash_history
-rw-r--r-- 1 root root 3106 + 23 2015 .bashrc
drwx---- 2 root root 4096 七 20 04:49 .cache
drwx---- 3 root root 4096 +二 13 16:07 .gnupg
drwxrwxr-x 4 root root 4096 +二 14 13:29 .java
drwxrwxr-x 5 root root 4096 +二 14 13:39 KeManager
drwxrwxr-x 2 root root 4096 +二 14 09:58 .oracle_jre_usage
-rw-r--r-- 1 root root 148 八 17 2015 .profile
root@mitch-945GCM-S2L:~# cd KeManager/
root@mitch-945GCM-S2L:~/KeManager# ls
kemanager Query_Service Uninstall_Matrix_Manager
_kemanager_installation Service_Manager
root@mitch-945GCM-S2L:~/KeManager#
- The "Uninstall_Matrix_Manager" can be used to uninstall the software. By default the root folder can be accessed as shown below:
sudo -i cd /root cd KeManager sudo ./Uninstall_Matrix_Manager
- To check and stop the KE Matrix Manager service, use the following commands:
cd KeManager sudo ./Query_Service Stop service: sudo ./Stop_Service
![root@mtch-945GCM-S2L:-/KeManager# sudo ./Query_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:13:51 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kenanager-service.pid Name : kenanager-service Installed : true Running : false Interactive : false Automatic : false Manual : false Disabled : false Paused : false Unknown : false Press [Enter] ... root@mtch-945GCM-S2L:-/KeManager# cd Service Manager/ root@mtch-945GCM-S2L:-/KeManager/Service_Manager# ls Install Service Start Service Stop Service Uninstall Service root@mtch-945GCM-S2L:-/KeManager/Service_Manager# sudo ./Stop_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM: Oracle Corporation/1.8.0_121 Sep 07, 2017 2:15:01 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:15:02 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists ********** STOPPING kenanager-service ********** Sep 07, 2017 2:15:04 PM org.rzo.yajsw.os.posix.PosixService stop INFO: Stopping kenanager-service ... VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 ********** STOPPING kenanager-service ********** Service kenanager-service stopped](/content/2026/06/1191441/images/45ce82dcf100ce5496f4b986beba96e5bd0bfbf76f23b64e76c2a5943808bf22.jpg)
- To check and start the KE Matrix Manager service, use the following commands:
cd KeManager sudo ./Query Service Stop service: sudo ./Start service

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Overview
The KE Matrix Manager Software can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser GUI comes up. The first section explains the login procedure and web browser components. The last section provides details for connecting via Telnet.
Logging In
To log into the KE Matrix Manager, do the following:
- Open the browser and specify the IP address of the computer installed with the KE Matrix Manager software, in the browser's URL location bar.
Note: If the administrator has configured the HTTP or HTTPS port setting as something other than the default, you must include http://or https:// before the IP address, and specify the port number along with the IP address. For example:
https://192.168.1.20:8443
Where 8443 is the https port number, or 8080 is the http port number, and a colon is inserted between it and the IP address.
- If a Security Alert box appears, accept the certificate – it can be trusted (See Trusted Certificates, page 271 for details). The Login page appears:

- Enter the Username and Password, and click Login.
Note: Only administrator accounts can be used to login. Username: administrator | Password: password. For security purposes, we recommend you change this to something unique.
The KE Matrix Manager Main Page
After you have successfully logged in, the web browser's main page appears:
![ATEN CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Standby Office Total Receiver 0 3 0 3 0 3 0 3 ... Users Profile Log Online Idle Total Next Scheduled to run Warning Error Information 1 2 ... 1 None 0 0 4 ... Redundancy Status: [Standard] Intl Connections TX-FIX RX-TX Transmitter Receiver [Undo] Scheduled Profile Go to Schedule ▲ Instant Link Copyright © 2016 ATEN International Co., Ltd. 1 2 3 4 5](/content/2026/06/1191441/images/139a64f2e40ecdf94038a5ecfd33276d556a21a3b482eb467d3dab83c3799061.jpg)
Web Components
The web components are described in the table, below:
| No. | Item Description | |
| 1 | Install Wizard This icon helps | you locate Transmitters/Receivers on the LAN to add them to the KE Matrix Manager (see Installation Wizard, page 126). If a device can't be found, check the Network settings in the device's OSD menu (see page 89 & 94). |
| 2 | System Settings | Click this icon to enter the System Setting section where you can configure the KE Matrix Manager software. The Settings are discussed on page 179. |
| 3 | Logout Click this button to log | out of your KE Matrix Manager web session. |
| 4 | Interactive Display Panel This | is your main work area. Scroll the page up or down to view the various selections. Some items can be clicked to open a settings page, while others provide status information. |
| 5 | Instant Link Clicking this icon | opens the lower bar which allows you to instantly connect KE devices. Instant Link is discussed on page 129. |
Interactive Display Panel
The functions associated with each of the icons on the main Interactive Display Panel are explained in the table below:
| Icon Function | |
![]() | System Status: System Status provides an overview of the transmitter, receiver, user, profile, and log status. Each heading can be clicked to open the respective settings page. System Status is discussed on page 135. |
![]() | Connections: Connections provides a visual display of current transmitter and receiver connections. Connections is discussed on page 201. |
![]() | Scheduled Profile: Scheduled Profile provides an overview of connection profiles that are scheduled to run. Scheduled Profile is discussed on page 205. |
![]() | Sessions: Sessions provides a list of current user sessions. Sessions is discussed on page 207. |
![]() | Refresh: The Refresh button provides a way to update the information currently being displayed on the page. |
![]() | To Top: This button appears at the bottom right corner of the Interactive Display Panel and allows you to jump back to the top of the page. |
Installation Wizard
Use the Install Wizard to add Transmitters and Receivers to the CCKM. The wizard locates devices on the network and walks you through adding them. To add devices, do the following:
- Connect all Transmitters and Receivers to the LAN.
- On the CCKM main page, click the Install Wizard icon (page 124).
- When the installation wizard appears, select options to locate devices:
![Install Wizard 1. Connect all Transmitters and Receivers to the local area network. Search Local Search Subnet Transmitter 2 [1]00-10-74-A9-01-12 [2]00-10-74-A9-00-00 Receiver 2 [1]00-10-74-A8-00-00 [2]00-10-74-A8-01-03 CANCEL NEXT](/content/2026/06/1191441/images/5b55cca79d877b3a657ebf1f21dc94fc1a40c390635183176a349b0c2715fe20.jpg)
| Item Description | |
| Search Local | Check this box and click the Refresh button to search the local area network for Transmitters/Receivers. |
| Search Subnet Check this box, enter a subnet IP and then click the Refresh button to search the subnet for Transmitters/Receivers. | |
| Transmitter / Receiver | Displays the number of Transmitters and Receivers that have been discovered on the network. Use the check boxes next to the Transmitters/Receivers to select the devices you want to add. |
| The Refresh button provides a way to update the information currently being displayed in the install wizard window. | |
- Check the boxes under Transmitter / Receiver to select the devices you want to add, then click Next.
(Continues on next page.)
- Under Assign IP Address select an option to configure the network settings, then click Next.
Install Wizard
2. Assign IP Address.
Transmitter
2
Receiver
2
IP Range
Transmitter

Receiver

DHCP
9 Use Original IP Setting
BACK
NEXT
| Item Description | |
| IP Range | Select the IP Range radio button to enter a series of static IP addresses to assign to the Transmitters/ Receivers that you are adding. |
| DHCP | Select the DHCP radio button for dynamic IP address assignment. |
| Use Original IP Setting Select this radio button to use the IP address currently configured on the Transmitter/Receiver. | |
- Use the Naming Rule radio button to create a naming convention (Title + Number); or Use Original Name to use the name currently configured on the Transmitter/Receiver, then click Next.
Install Wizard
3. Rename devices automatically.
○ Naming Rule
Transmitter
Title
+ Number start from

Receiver
Title
+ Number start from

Use Original Name
BACK
NEXT
- Confirm each Transmitter's Name, IP Address, Audio setting and check the boxes to set Permissions*, then click Next and repeat the process for Receivers.
Install Wizard
4. Confirm Transmitter information.
Permissions ☑ view Only ☑ Occupy ☑ Exclusive
| No. | MAC | Name | IP Address |
| 1 | 00-10-74-A9-01-12 | KE6940T61 | 192.168.0.61 |
| 2 | 00-10-74-BD-01-23 | KE8950T | 192.168.0.63 |
BACK NEXT
Note: See Transmitter Permissions, page 149, and Receiver Permissions, page 163 for information about setting permissions.
- Click Done.
Instant Link
At the bottom of the KE Matrix Manager Main Page is the Instant Link bar. In this section you can quickly connect Receivers to Transmitters.
The top panel provides the Receiver List, and the bottom panel provides the Transmitter List. To create a connection, click a Receiver in the top panel and use the drop-down menu to select a Transmitter (as shown in the image below); or drag-and-drop Transmitters from the bottom panel to Receivers in the top panel. Configure as many Receiver to Transmitter connections as needed, and then click Apply.

| Item Description | |
| Instant Link The Instant Link | bar provides access to quickly connect Receivers to Transmitters. Click the bar to open the panel, click again to minimize the panel. The top panel provides a list of all the Receivers discovered on the LAN.Click a Receiver and use the drop-down menu to select a Transmitter. |
| Transmitter List Click the Transmitter List bar to open the panel. The panel provides a list of all the Transmitters discovered on the LAN. Drag-and-drop Transmitters in the bottom panel to Receivers in the top panel to establish the connection. | |
| Location Use the drop-down | menu to select a location to filter the Receivers or Transmitters displayed on the page. |
| Click this icon to show individual Receivers. | |
![]() | Click this icon to show only video wall Receivers. |
![]() | Click this icon to show only Receiver Group Receivers. |
| Access Mode Click a device | and use the drop-down box to set the access mode: Occupy, View Only, or Exclusive. |
| Auto Apply Checking this box | allows you to drag and drop devices and apply the connection immediately without having to click the Apply button. |
| Apply Click Apply to connect the devices. | |
| Cancel Click Cancel to exit without connecting. | |
Telnet
The KE Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network.
To log into the KE Series device by means of a Telnet session, do the following:
- On your computer, open a terminal (command line) session.
- At the prompt, key in the KE device's IP address in the following way:
telnet [IP address] - Press Enter. The login screen appears. At the login prompt, provide the Password.
Note: The default password for Telnet sessions is password.
Configuration Menu
Once a Telnet connection to the KE device is established, the device's text-based Configuration Menu comes up, allowing you to select options by entering a number on the following screens:
Main Menu
KE6900 Receiver
Receiver Configuration
- Network
- Properties
- System
Q. Logout
Select one:
1. Network
KE6900 Receiver
Network Settings
- IP Installer [Enabled]
- DHCP [Disabled]
- IP Address [172.17.17.34]
- Subnet Mask [255.255.255.0]
- Default Gateway [172.17.17.254]
Q. Exit
Select one:
2. Properties
KE6900 Receiver
Device Properties
- Mode [Matrix]
- Transmitter Video IP Address [172.17.17.35]
- Transmitter Audio IP Address [172.17.17.35]
- Transmitter USB IP Address [172.17.17.35]
- Transmitter RS232 IP Address [172.17.17.35]
- UART Configuration
- Video [Enabled]
- Audio [Enabled]
- USB [Enabled]
10.RS232 [Enabled] - KE Matrix Manager IP [172.17.17.33]
- KE Matrix Manager Port [9110]
- Beeper [Enabled]
- USB Mode [VM]
- USB Secure Transmit [Disabled]
Q. Exit
Select one:
3. System
KE6900 Receiver
System Setting
-
Device Name [KE6900R]
-
Device Description [Receiver1]
Device IP Address: 172.17.17.34
Device MAC Address: 00:10:74:A8:01:23
Device FW Version: V1.1.109
Device Serial Number:
-
Password [Enabled]
-
Change Password
-
System Reboot/Reset to Factory Default
Q. Exit
Select one:
This Page Intentionally Left Blank
Chapter 6
System Status
Overview
The System Status panel is found at the top of the KE Matrix Manager Main Page. This section provides status information about Transmitters, Receivers, Users, Profiles and Logs. Click on a selection to open a Settings page, which are discussed in the sections that follow.
![CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total 0 3 0 3 Receiver Active Stand-by Off-line Total 0 3 0 3 Users Profile Log On-line Idie Total Next schedule 2days I... Warning Error Information 1 4 3 Profile2 359 9 2... Redundancy Status: [Primary] [Working] Connections Tx-RX RX-TX Receiver Transmitter KE-8040R72 KE-6040T67 administrator (share) Instant Link Copyright (c) 2018 ATEN International Co., Ltd.](/content/2026/06/1191441/images/6463cebb5ddaa141dc92b9f92e5be26566bede7b966a91eb3833040d778007ad.jpg)
System Status
The System Status panel has five sections that provide information and a link to each settings page. Each settings page can be accessed by Clicking within the section: Transmitter, Receiver, Users, Profile or Log. Each section is explained in the table below and the Settings on the pages that follow.

System Status






Redundancy Status: [Primary] [Working]
| Item Description | |
| Transmitter This section provides an overview of the Transmitters added to the KE Matrix Manager:Active: Shows the number of Transmitters that are currently online and connected to a Receiver.Standby: Shows the number of Transmitters that are online but not connected to a Receiver Offline: Shows the number of Transmitters added to the KE Matrix Manager that are not online.Total: Displays the total number of Transmitters added to the KE Matrix Manager. | |
| Receiver This section provides an overview of the Receivers added to the KE Matrix Manager:Active: Shows the number of Receivers that are currently online and connected to a Transmitter.Standby: Shows the number of Receivers that are online but not connected to a Transmitter Offline: Shows the number of Receivers added to the KE Matrix Manager that are not online.Total: Displays the total number of Receivers added to the KE Matrix Manager. | |
| Users This section provides | an overview of users with KEMatrix Manager sessions:◆ On-line: Shows the number of users that are logged into OSD or KE Matrix Manager web sessions.◆ Idle: Shows the number of users not logged into OSD or KE Matrix Manager web sessions. |
| Profile This section provides | an overview of Profile and Profile Schedules:◆ Total: Shows the total number of Profiles available.◆ Next scheduled to run: Shows the name of the next Profile scheduled to run.◆ Days later: Shows the number of days until the next Profile is scheduled to run. |
| Log This section provides an overview of system logs:◆ Warning: Shows the number of warnings logs generated since the event log was cleared.◆ Error: Shows the number of error logs generated since the event log was cleared.◆ Information: Shows the number of information logs generated since the log was cleared. | |
| Redundancy Status | This section provides information about the Redundancy mode. The first set of brackets shows which server is hosting the KE Matrix Manager database: [Primary] or [Secondary]. If Redundancy is disabled the first bracket will read: [Standalone]. The second set of brackets show the status:◆ [Working]: The server is actively hosting the KE Matrix Manager database.◆ [Standby]: This message appears when database operations are idle. |
Transmitter
Click Transmitter in the System Status panel to open the settings. On this page you can add, delete and configure Transmitters (physical transmitters), Virtual Transmitters (multi-source) and Transmitter Groups (multi-video source). The KE Matrix Manager automatically adds Transmitters connected to the local area network with a valid IP address.

The meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters.
Active refers to a Transmitter connection that is online and in use.
Standby refers to a Transmitter connection that is online.
- Offline refers to a Transmitter connection that is offline.
All Devices Use this drop-down menu to filter Transmitters by location. Use Locations to limit the Transmitters seen on the page.
-
- Click to add a new Location.
- Select a Transmitter and click the Move to icon to add devices to a Location.
- ✗ Select a Location from the drop-down menu and click this icon to delete it.
- Select a Location and click this icon to change the name.
Click to delete selected Transmitters.
Click an option to have selected Transmitters:
- Copy & Paste: Copy settings from one Transmitter and paste them to another (see Copy & Paste, page 145).
- Beeper: Sound a Beep.
- Reboot: Shut down and restart.
-
Reset to Factory: Reset all setting to the factory default.
-
- Click to Create Virtual TX or Create TX Group (page 146 & 148).
- Click to set Transmitter permissions (page 149).
- Click to search for Transmitters.
- Click to filter Transmitters shown on the page.
Click to switch between Grid View and List View.
Transmitter Configuration
When the KE Matrix Manager discovers Transmitters on the network they appear on the Transmitter settings page. Double-click a Transmitter to configure its settings.

| Item Description |
| Basic Device Name: Enter a name for the Transmitter. |
| Description: Enter a description for the Transmitter. |
| Location: Use the drop-down menu to select a Location for the device. Locations filter the Transmitters seen on the settings page. |
| Mode: Use the radio button to select how the Transmitter will be installed and managed: |
| Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed at the Receiver's OSD menu. |
| Select Matrix mode to manage devices and connections over the LAN from the KE Matrix Manager software. This mode is for advanced administration of Transmitter and Receiver connections configured within the KE Matrix Manager Web GUI. |
| Enable Media: Select which source type the Transmitter can stream: Video, Audio, USB and RS232. |
| Audio Input: Use this option to select the Transmitter's audio source signal: HDMI, Analog, or Auto. This setting should reflect the audio setting configured on the computer.* |
| Note: The Audio Input option is only available on KE devices with HDMI capabilities. |
| Item Description | ||
| Basic | EDID Mode: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. WhenManualorRemixis selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection (seeEDID Mode, page 103). Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.Manual: Manually set the EDID configuration from the Receiver's OSD (seeEDID Mode, page 103).Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays (seeEDID Mode, page 103).Multicast Video: SelectEnableto allow a broadcast of the Transmitter's video signal to be sent to multiple Receivers.Multicast Audio: SelectEnableto allow a broadcast of the Transmitter's audio signal to be sent to multiple Receivers.Occupy Timeout: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Port OS: Use the drop-down menu to select the operating system on the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language on the computer connected to the Transmitter.CCKM IP: Set theIPaddress andPortnumber of the computer running the KE Matrix Manager software. The default port number is 9110.IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility. SeeIP Installer, page 270 for instructions. | |
| Video Settings These refer to the Transmitter's video settings: | ||
| Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is only available for KE6900 units. | ||
| Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time. | ||
| Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth transmits lower quality video; a higher bandwidth sends higher quality video but this can affect network speed. | ||
| Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5. | ||
| Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames. | ||
| IP Settings | For dynamic IP address assignment, select the DHCP radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network. For information to configure the network settings locally on the device, see Network Configuration, page 82. | |
| Password Protection | Select Enable to require a password to access the Transmitter's OSD configuration screens (see page 88). Enter a Password, and confirm the password in the Confirm box. | |
| RS232 Settings Configure the serial device settings for the Transmitter. The default settings are: | ||
| Baud Rate: 9600 | ||
| Parity: None | ||
| Data Bits: 8 bits | ||
| Stop bits: 1 bit | ||
| Flow Control: None | ||
| Item Description | |
| Replace Device | Click Replace Device in the top left corner to replace an old Transmitter with a new one.* All settings are copied from the old Transmitter to the new Transmitter. Before using this feature, connect the new Transmitter to the network. After clicking Replace Device, use the drop-down menu to select the new Transmitter where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model. |
| Save Click Save to | save changes to the properties. |
| Cancel Click Cancel | to exit without saving. |
Copy & Paste
Copy & Paste allows you to copy settings from one Transmitter and paste them to another. To copy Transmitter settings to another device, do the following:
- Select a Physical Transmitter.
- On the Transmitter menu bar, click Copy & Paste (page 139).
- Check the boxes of the settings you want to copy, and click Next.
Copy & Paste
1. Please select the items you want to copy.
Select All
□ Basic
□ Description
□ Location
□ Mode
□ Enable Media
□ EDIO Mode
□ Multicast Video
□ Multicast Audio
□ Occupy Timeout
Port OS
OS Language
□ CCKM IP
□ IP Installer
Unselect All
RS232 Settings
□ Baud Rate
□ Parity
□ Data Bits
□ Stop Bits
Flow Control
□ Video Settings
□ Video Type
□ Color Depth
Bandwidth
□ Video Quality
Background Refresh
CANCEL
NEXT
- Select the Transmitter(s) where you want to apply the settings, and click Done.
Copy & Paste
2. Please select the targets you want to paste.
SelectAll
KE6940T62
KE8950T
Unselect All
PREVIOUS
DONE
Virtual Transmitter
Creating a Virtual Transmitter allows you to create one connection that sources media (KVM, audio, USB, serial) from different Transmitters. Virtual Transmitters appear on the Transmitter settings page with Virtual TX in the top right corner. Simply select an online Transmitter for each media source. Dual Display Transmitters can be added as two separate Virtual Transmitters.
To create a Virtual Transmitter, in Transmitter settings click + and then select Create Virtual TX.
Create Virtual TX
| Name | VirtualTX |
| Description | |
| Location | Unallocated ▼ |
| KVM | Select Device ▼ |
| Audio | Select Device ▼ |
| USB | Select Device ▼ |
| Serial | Select Device ▼ |
CANCEL
APPLY
| Item Description | |
| Name Enter a name for the | Virtual Transmitter. |
| Description Enter a description | on for the Virtual Transmitter. |
| Location Use the drop-down | menu to select a location for theVirtual Transmitter or leave it Unallocated. See Location,page 138, for details. |
| KVM Use the drop-down menu to select a KVM (keyboard,video, mouse) source for the Virtual Transmitter. | |
| Audio Use the drop-down menu to select an audio source forthe Virtual Transmitter. | |
| USB Use the drop-down menu to select a USB source for theVirtual Transmitter. | |
| Serial Use the drop-down menu to select a serial source for theVirtual Transmitter. | |
| Apply Click Apply to save the changes. | |
| Cancel Click Cancel to exit without saving. | |
Intelligent Dual Video Output Management
The Intelligent Dual Video Output Management feature allows a Dual Display Transmitter (KE6940T) to group each video output (DVI:1 and DVI:2) into two separate Virtual Transmitters that can be accessed from different Receivers. Receivers can switch between and connect to both Virtual Transmitters independently with the Access Type determining which Receiver has control (see page 149).
To use this setup, install the KE devices as shown below and create two Virtual Transmitters, selecting DVI:1 and DVI:2 as the KVM source for each Virtual Transmitter.

flowchart
graph LR
A["PC with Dual Video Output"] -->|Virtual TX - DVI1| B["KE6940T"]
A -->|Virtual TX - DVI2| B
B --> C["Gigabit Network Switch with IGMP"]
C -->|DVI 1| D["KE6900R"]
C -->|DVI 2| E["KE6900R"]
When connecting to either of the two Virtual Transmitters in the setup shown above, the mouse cursor may reside on the main or extended dual display screen, out of view. Therefore even if you have control of the mouse it may not be visible. To bring the mouse cursor into view on either of the dual display screens, first enable Boundless Switching (see Boundless Switching, page 161) and then use the hotkey F8+F9.
Transmitter Group
Creating a Transmitter Group allows you to create a connection that sources the video from multiple Transmitters to view at across multiple Receiver displays. To use this feature, connect a Transmitter Group to a Receiver Group (page 158). Transmitter Groups appear at the bottom of the Transmitter settings page.
To create a Transmitter Group, in Transmitter settings click + and then select Create TX Group.

Fill in the appropriate information and then double-click or drag-and-drop Transmitters to add or remove them in the top panel. The Transmitters in the top panel will be used as the video source for the Receiver Group at the Receiver.
| Item Description | |
| Name Enter a name for the | Transmitter Group. |
| Description Enter a description | on for the Transmitter Group. |
| Location Use the drop-down | menu to select a location for theTransmitter Group or leave it Unallocated. See Location,page 138, for details. |
| Save Click Save to save the | changes. |
| Cancel Click Cancel to exit | without saving. |
Transmitter Permissions
Transmitter Permissions sets the users and groups that can access a Transmitter, Virtual Transmitter, and Transmitter Group.
Select a device under Transmitter List, and then next to each user or group click All, View, Occupy, or Exclusive to grant them permission to connect to the Transmitter with this access type. A green block denotes that the user has access.
To set Transmitter Permissions, in Transmitter settings, click 🔒.

| Item Description | |
| Transmitter List | Lists Transmitters, Virtual Transmitters and Transmitter Groups that can be selected to set permissions. |
| Drop-Down Menu | Use the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the access type (All, View, Occupy, Exclusive) next to each user or group. |
| Access Type Select the access you want to grant to a user or group by clicking under the heading(s). This defines how the Transmitter can be accessed by a user or group. The access type will appear available for the user in the Receiver's OSD Connections menu. To disable an access type, uncheck a box in the heading.All: User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View: User can only view the remote screen, and cannot perform operations on it.Occupy: The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard. | |
| Access Type | Exclusive: The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting. |
| Apply Click Apply to save the changes. | |
| Cancel Click Cancel to exit without saving. | |
Receiver
Click Receiver in the System Status panel to open the settings. The Receiver page allows you to add, delete and configure Receivers (physical receivers), Receiver Groups, and Video Walls. The KE Matrix Manager automatically adds Receivers connected to the local area network with a valid IP address.

The meanings of the icons and headings on the page are straightforward and let you view and configure Receivers.
Active refers to a Receiver connection that is online and in use.
Standby refers to a Receiver connection that is online.
- Offline refers to a Receiver connection that is offline.
- All Devices ▼ Use this drop-down menu to filter Receivers by location. Use Locations to limit the Receivers seen on the page.
-
- Click to add a new Location.
- Select a Receiver and click the Move to icon to add devices to a Location.
- ✗ Select a Location from the drop-down menu and click this icon to delete it.
Select a Location and click this icon to change the name.
Click to delete selected Receivers.
Click an option to have selected Receivers:
- Copy & Paste: Copy settings from one Receiver and paste them to another (see Copy & Paste, page 157).
- Beeper: Sound a Beep.
- Reboot: Shut down and restart.
- Reset to Factory: Reset all setting to the factory default.
♦ + Click to Create Receiver Group or Video Wall (page 158 & 159).
Click to set Receiver permissions (page 163).
- Click to search for Receivers.
- Click to filter Receivers shown on the page.
Click to switch between Grid View and List View.
Receiver Configuration
When the KE Matrix Manager discovers Receivers on the network they appear on the Receiver settings page. Double-click a Transmitter to configure its settings.

| Item Description | |
| Basic Device Name: Enter a name for the Receiver. | |
| Item Description | |
| IP Settings | For dynamic IP address assignment, select the DHCP radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network.For information to configure the network settings locally on the device, see Network Configuration, page 82. |
| Password Protection | Select Enable to require a password to access the Receiver's OSD configuration screen (see page 88).Enter a Password, and confirm the password in the Confirm box. |
| USB Mode Select | the type of USB device you will connect to the USB ports:Virtual Media: Select this option only if you are plugging a USB disk drive (including USB HDD/optical disk) into the USB ports.This will give you the highest data transfer speeds but will not allow other USB devices to work when plugged into the USB ports. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).vUSB (Generic USB device): Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB disk drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work. |
| Replace Device | Click Replace Device in the top left corner to replace an old Receiver with a new one.* All settings are copied from the old Receiver to the new Receiver. Before using this feature, connect the new Receiver to the network. After clicking Replace Device, use the drop-down menu to select the new Receiver where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model. |
| Save Click Save to | save changes to the properties. |
| Cancel Click Cancel | to exit without saving. |
Copy & Paste
Copy & Paste allows you to copy settings from one Receiver and paste them to another. To copy Receiver settings to another device, do the following:
- Select a Physical Receiver.
- On the Receiver menu bar, click Copy & Paste (page 152).
- Check the boxes of the settings you want to copy, and click Next.
Copy & Paste
1. Please select the items you want to copy.
Select All
Unselect All
□ Basic
□ Description
□ Location
□ Mode
□ Enable Media
□ CCKMIP
IP Installer
□ USB Mode
□ Mode
□ Encryption
□ RS232 Settings
□ Baud Rate
□ Parity
□ Data Bits
□ Stop Bits
□ Flow Control
□ Extender Properties
☐ Transmitter Video IP
Transmitter Audio IP
□ Transmitter USB IP
☐ Transmitter RS232 IP
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Receiver Group
Creating a Receiver Group allows you to connect the video from multiple transmitters to multiple Receiver displays. To use this feature, connect a Transmitter Group (page 148) to a Receiver Group (see Instant Link, page 129). Receiver Groups appear at the bottom of the Receiver settings page.
To create a Receiver Group, in Receiver settings, click + and then select Create RX Group.

Fill in the appropriate information and then double-click or drag-and-drop Receivers to add or remove them in the top panel. The Receivers in the top panel will be used to view the video from the Transmitter Group. To connect a Transmitter Group to a Receiver Group, see Instant Link, page 129.
| Item Description | |
| Name Enter a name for the | Receiver Group. |
| Description Enter a description | on for the Receiver Group. |
| Location Use the drop-down | menu to select a location for theReceiver Group or leave it Unallocated. See Location,page 138, for details. |
| Boundless Switching Use the | radio button to enable or disable BoundlessSwitching. See Boundless Switching, page 161 fordetails. |
| Save Click Save to save the | changes. |
| Cancel Click Cancel to exit | without saving. |
Video Wall
Creating a Video Wall allows you to create connections that combine Receiver displays to form a large video wall. Use the options to group multiple Receivers in the video wall. A video wall can contain multiple forms of single displays and grouped displays in various layouts. Video Walls appear listed below Receivers, on the Receivers settings page.
To create a Video Wall, in Receiver settings, click + and then select Create Video Wall.

Select the number of displays and then group multiple displays to form large screens and/or use single displays for independent screens to create the video wall's layout. Click the bar -- under the display icon to select a Receiver for each display. This configuration should match the actual video wall layout.
| Item Description | |
| Name Enter a name for the Video Wall. | |
| Description Enter a description for the Video Wall. | |
| Number of Displays Use the Horizontal and Vertical drop-down menus to select the number of displays that make up the video wall (a maximum of 64 are supported). Match this to the physical layout of the displays. Click the refresh icon to update the layout. | |
| Bezel Dimension | Use the two boxes to increase/decrease the frame size of each active display. |
Lock / Unlock Click the monitor ![]() | to Lock the (2) bezel settings, so that when one size is changed they all change.Click the monitor to Unlock the (2) bezel settings, so that each size can be set independently. |
| Layout Selection | Click + or X to add or remove additional layouts to the Video Wall. The options listed here will appear in a drop-down menu for the Video Wall, allowing you to quickly choose different layouts from the Receiver settings page. Arrows below the Layout Selection box allow you to move up or down in the list.Three layout templates are available for quick setup. The Videowall and Splitter options can not be changed but allow you to select the Receivers. These three layouts can not be deleted.♦ Video Wall provides a basic full screen layout where one Transmitter connects to multiple Receivers to display the video together as one full screen.♦ Splitter provides a layout that connects a Transmitter to multiple Receivers that show the same video displayed on separate screens independently.♦ Customized provides a basic full screen layout that can be configured into groups (see Group below) as desired.*Note: When using the KE6940R in Customized layouts, only the KE6940's first video port will display video because each port's video source is independent. When using the KE6940R in Video Wall or Splitter layouts both video ports will display video. |
| Location Use the drop-down | menu to select a location for the Video Wall or leave it Unallocated. See Location, page 138, for details. |
| Item Description | |
| Boundless Switching This options allows you to enable the BoundlessSwitching feature* which allows you to move the mouse cursor across the screen boundaries to switch (KVM control) between different receivers. When the cursor moves into a new screen the KVM control changes with it. Select Enable to use Boundless Switching. This option is disabled by default.When Boundless Switching is enabled, you must disable to following:On the computer, under Control Panel - Mouse Properties - Pointer Options, uncheckEnhance pointer precision.On the CCKM Main page, click Settings (page 179), then on the General tab scroll down and disableFast Switching.Note:Dual Display Transmitters can be setup as two independent Virtual Transmitters with Boundless Switching. The placement of the KE6940 setup must have DVI-1 as the main display on the left and DVI-2 as a secondary display on the right.Boundless Switching only supports single or dual video outputs from any one computer.3. Boundless Switching is only supported by the following KE models: KE6900, KE6940, KE8950 and KE8952. | |
![]() | Use the slide bar to zoom in or out for a better view of the Video Wall layout. |
![]() | Click this icon to reset the zoom back to full size. |
![]() | Select multiple display icons and click theGroupbutton to group the displays into one screen. |
![]() | Select a group and clickUngroupto ungroup the displays. |
| Fit Mode Select how the video wall will be displayed:Height:Fits the video to the height of the display.Width:Fits the video to the width of the display.Scale:Fits the video on the entire display. | |
![]() | Use theRX OSDbutton to enable/disable showing the Receiver's name and IP address in the top left corner of the connected display. This helps identify which Receiver is connected to the display. |
| Item Description | |
| Save Click Save to save the | changes. |
| Cancel Click Cancel to exit | without saving. |
Receiver Permissions
Receiver Permissions sets which users and groups can access a Receiver. Select a device under the Receiver List, and then click under Operation to grant a user or group permission to access the device. This will allow the user to login to the Receiver's OSD menu to access the Connections tab.
To set Receiver Permissions, in Receiver settings, click


| Item Description | |
| Receiver List Lists the Receivers which can be selected to set permissions. | |
| Drop-Down Menu | Use the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the Operation box next to each user or group. |
| Operation Click the Operation | box next to each user or group to apply access rights on the selected device. This gives users and groups permission to log in to the Receiver's OSD. If a user inherits its permissions from a group, the box will be Blue. To disable access rights for all users, uncheck the box in the heading. |
| Apply ClickApplyto save the changes. | |
| Cancel Click Cancelto exit without saving. | |
Account
Click Users in the System Status panel to open the settings. The Account page allows you to add, delete and configure users and groups. Instructions for adding users and groups is provide on page 165.

- The Users and Group buttons appear at the top of the page.
- Depending on the item selected, either Users or Groups are listed on the page.
- The sort order of the information displayed can be changed by clicking the column headings.
- Three icons in the right corner are used to add users, groups and set permissions, as explained in the sections that follow.
Users
The KE Matrix Manager supports three types of accounts, shown in the table below:
| User Type Role | |
| Administrator Access and | management of the KE Matrix Manager, including configuration and setting up of devices. Manage Users, Groups, Transmitters, Receivers, Profiles and Video Walls. Configure personal working environments. |
| Super User Access Rece | ivers, Transmitters and Profiles they have been given permission for. |
| User Access Receivers to | connect to Transmitters they have been given permission for. |
Adding Users
To add a user, do the following:
- Click on the menu bar.
- Select Add New User. The Add New User window opens:
![Add New User Username Password Confirm Password Description User Level Administrator Super User Users Status Active Disable OSD Language English Toolbar Hotkey [Scroll Lock][Scroll Lo Logout Timeout 30 min(1-180) Screen Blanker 30 min(1-30) OSD Title Bar Duration 30 sec(3-100) Welcome Message Enable Username Group Select CANCEL SAVE](/content/2026/06/1191441/images/35bff4b3ce57a158f5ef30a8d5eaca923f3a819e6498e6aa7b4ff2f05245b6f3.jpg)
Enter the required information in the fields provided. A description of each is given in the table below:
| Field Description | |
| Username From 1 to 3 | 2 characters are allowed depending on the Account Policy settings. |
| Local User | Check the Local User box if the account is for logging in to the KE Matrix Manager software or a Receiver.Uncheck the Local User box if the account is authenticated with a 3rd party external source, such as RADIUS, LDAP/AD, or TACACS+. See ANMS, page 185 for details. |
| Password From 6 to 3 | 2 characters are allowed depending on the Account Policy settings. |
| Confirm Password To | be sure there is no mistake in the password, you are asked to enter it again. The two entries must match. |
| Description Additional | information about the user that you may wish to include. |
| User Level There are | three account categories: Administrator, Super User and User.◆ The Administrators have full access to make changes within the KE Matrix Manager software, which includes adding and removing Transmitters, Receivers, accounts, preferences, and configuration settings.◆ The Super Users have access to the Receiver's OSD menu and can connect Channels and Profiles.◆ The Users can log in to Receivers to connect channels. |
| Status Status allows you | you to control the user's account and access, as follows:◆ Active provides the user with access and permissions as granted.◆ Disable lets you suspend a user's account without actually deleting it, so that it can be easily reinstated in the future. |
| OSD Language Click | the drop-down menu to select the language you want to use during OSD sessions for this user. Options are: Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese. |
| Toolbar Hotkey Select | the hotkey combination to call the Tool Bar function for this user. The Tool Bar is used when accessing the computer from the Transmitter or Receiver side. |
| Logout Timeout If there | is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the KE Matrix Manager can be accessed again. The default is 30 minutes. |
| Screen Blanker Set how | how many minutes the device waits when a session is idle before turning off the display. |
| OSD Title Bar Duration | When the accessing a port, the top left-hand corner will show a title bar displaying the access mode and the device name.Select how long you wish the title bar is to be displayed for, or check Disable to not show any title bar. |
| Welcome Message If you want the Welcome Message to appear on screen when the user logs into the KE Matrix Manager, select Enable.If you want the user's Screen Name to appear with the Welcome Message, check the Username check box. | |
| Group Click Select and check a box to add the user to a group. | |
| Apply Click Apply to save the changes. | |
| Cancel Click Cancel to exit without saving. | |
-
When your selections have been made click Apply.
-
When the Operation Succeeded message appears, click OK.
-
The new user appears on the main panel.
- The columns show the Username; User Level, Status, OSD Language, Description; and Group.
Modifying Users
To modify a user, do the following:
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In the main panel, double-click the user's name.
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In the Edit User page that comes up, make your changes, then click Apply.
Deleting Users
To delete a user, do the following:
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In the main panel, check the box next to the user's name.
-
Click .

- Click OK.
Groups
Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them. Device permissions are discussed on page 170.
Adding Groups
To create a group, do the following:
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Click Group on the Account page.
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Click + and then select Add New Group. The Add New Group window opens:

- Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:
| Field Description | |
| Group Name A maximum of | 32 characters is allowed. |
| Description Additional information about the user that you may wish to include. A maximum of 32 characters is allowed. | |
| Member Lists the users that are currently in the group. To add users, click the Edit button. | |
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At this point you can assign users to the group by clicking Edit.
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When your selections have been made click Apply.
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When the Operation Succeeded message appears, click OK.
- The new group appears in the main panel.
- The columns show the Group Name, Description and Members that are in the group.
Repeat the above procedure to add additional groups.
Modifying Groups
To modify a group, do the following:
- In the main panel, double-click the group's name.
- Make your changes, then click Apply.
Deleting Groups
To delete a group, do the following:
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In the main panel, check the box next to the group's name.
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Click .

- Click OK.
Permissions
You can assign Transmitter, Receiver and Profile permissions for users and groups from the Account page.
Assigning Device Permissions
To assign permissions for a user or group from the Account page, do the following:
- Click 📄 on the menu bar. The Set User Permissions window opens:

- To set the permissions, select a user or group, then a device and select the Access Type under each column so that it turns green. Make your permission settings for each user or group on each device according to the information provided below:
| Item Description | |
| User List | Use the radio button to view theUsers or Grouplist.Click a user or group to configure their permissions. |
| Drop-Down Menu | Use the drop-down menu to selectTransmitter, ReceiverorProfile. After making a selection, a list of devices orprofiles appears. Set permissions by selecting the accesstype (All, View, Occupy, Exclusive) next to the device. |
| Access Type Select the access you want to grant to a user or group by clicking under the heading(s) next to each device. This defines how the device can be accessed by the user or group. When granted, the access types (All, View, Occupy, Exclusive) for Transmitters will appear available for the user in the Receiver's OSD Connection page (see page 101). All:User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View:User can only view the remote screen, and cannot perform operations on it.Occupy:The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.Exclusive:The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.Operation (Receiver and Profile): The Operation access type for Receivers allows users to log into Receivers, and for Profiles allows a user to connect the Profile from a Receiver. | |
| Apply Click Apply to save the changes. | |
| Cancel Click Cancel to exit without saving. | |
- When you have finished making your choices, click Apply.
- In the confirmation popup that appears, click OK.
Profile
Click Profile in the System Status panel to open the settings. The Profile page allows you to create, run and schedule connection profiles. Profiles channel specific Receiver to Transmitter connections and can be instantly connected from the Profile page at anytime. Profiles can be also scheduled to run automatically at specific times.

The meanings of the icons and headings on the page are straightforward and let you view and configure Profiles.
Click to connect the selected Profile.
- Click to disconnect the selected Profile.
Click to delete the selected Profile.
- + Click to Create Profile or Create Schedule (page 173 & 176).
Click and enter text to search for a Profile.
Check the box next to a Profile and click the Connect or Disconnect icon to start/stop profile connections. Check the box next to a Schedule and click the Enable or Disable icon to enable/disable a schedule.
- Appears on the Schedule page, click to enable the selected schedule.
- Appears on the Schedule page, click to disable the selected schedule.
Adding a Profile
Creating a Profile allows you to quickly connect single or multiple Receiver to Transmitter connections.
To add a Profile, do the following:
- On the Profile page click Profile window appears:

and then select Create Profile. The Create

| Item Description | |
| Name Enter a name for the Profile. | |
| Description Enter a description for the Profile. | |
| Permissions | Click Select and check the box of the users / groups you want to allow to connect this Profile. When the user logs into a Receiver, the profile will appear listed in the OSD menu on the Profile page (see page 106), allowing them to connect it. |
| Access Mode This defines how the Transmitter in a Profile can be accessed by Receivers when multiple users attempt to access it.View Only: Receivers only have view access to the Transmitter's video display.Occupy: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Exclusive: The first Receiver to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply to Transmitters which have this setting. | |
| Login Check Check this box to require a user to be logged in to the Receiver before a Profile can connect it to a Transmitter. When enabled, a user must be logged into the Receiver or it will not connect to the Transmitter when the Profile is initiated. | |
| Lock OSD Checking this box will lock the Receiver's OSD screen when the Profile connects it to a Transmitter. | |
| Location Use the drop-down menu to select a location to filter the Receivers displayed on the page. | |
![]() | Click this icon to show individual Receivers. |
![]() | Click this icon to show only video wall Receivers. |
![]() | Click this icon to show only Receiver Group Receivers. |
| Save Click to save the changes. | |
| Cancel Click to exit without saving. | |
- After filling in the information, click a Receiver, select Select TX and use the drop-down menu select a Transmitter; or use Transmitter List at the bottom of the page to drag-and-drop Transmitters to Receivers to create the connection.
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After configuring the connections, click Save. The new Profile appears on the Profile page.
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To connect Profiles, check the box of the Profile(s) you want to connect, and click 📋
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To disconnect Profiles, click .
Adding a Schedule
Creating a Schedule allows you to connect Profiles at specific dates, times and intervals.
To add a Schedule, do the following:
- On the Profile page click

- Click + and then select Create Schedule. The Create Schedule window appears:

| Item Description | |
| Profile Use the drop-down menu to select a Profile to schedule. | |
| Frequency Use the drop-down menu to select how often the Profile should run: Once, Daily, Weekly and Monthly.When you select Weekly/Monthly an additional drop-down menu appears to select the Week Day/Month Day on which the profile will run. | |
| Start Date Enter the date on which you want the schedule to begin running. | |
| End Date Enter the date on which you want the schedule to stop running. | |
| Start Time Enter the time of day that you want the profile to connect. | |
| End Time Enter the time of day that you want the profile to disconnect. | |
| Every | If you select Daily, Monthly or Weekly, the Every option appears allowing you to enter how often you want the schedule to run. For example, enter 3 months if you want the profile to run once every three months. If you want to run the schedule once a day, once a week or once a month, use the default entry of 1. |
- After the schedule is configured, click Save.
Log
Click Log in the System Status panel to open the settings. The Log page lists events that take place and provides a breakdown of the time, user, severity, device, and log information. You can change the sort order of the display by clicking on the column headings.
![All Sevent All Device All User Time Log Information Information 2017/08/24 10:20:16 Session terminated normally(Sessionid=**********bam0). Information Brett 2017/08/24 10:20:16 User logout(username=Brett). Information 2017/08/24 09:46:37 Session created(Sessionid=**********bam0) from ip 192.168.0.71. Information Brett 2017/08/24 09:46:37 User login succeeded(username=Brett). Information Brett 2017/08/23 22:51:14 User logout(username=Brett). Information 2017/08/23 22:51:14 Session terminated normally(Sessionid=**********9ync). Information KE6940R70 administrator 2017/08/23 22:33:08 Connection VIAUIS to channel KE8950T61[0010748D0123000] established Warning 2017/08/23 22:21:07 Session killed(Sessionid=**********amp0) Information 2017/08/23 22:21:07 Session created(Sessionid=**********9ync) from ip 192.168.0.71. Information Brett 2017/08/23 22:21:07 User login succeeded(username=Brett). Information 2017/08/23 22:21:07 Session created(Sessionid=**********amp0) from ip 192.168.0.71. Information Brett 2017/08/23 22:21:07 User login succeeded(username=Brett). Information 2017/08/23 22:15:36 Session created(Sessionid=**********ts26) from ip 192.168.0.70. Information administrator 2017/08/23 22:15:36 User login succeeded(username=administrator)](/content/2026/06/1191441/images/49975796178f64179dbfaa6c2de5cd5cf6c5d932d7d5097bb04fd4dbf2648abc.jpg)
- Click the drop-down menu beside a heading to filter events into subcategories. Selecting a subcategory allows you to view only the logs that relate to the choice. The meanings of the headings at the top of the page are straightforward:
- All Severity refers to the event's severity type: Information, Error, or Warning
- All Device refers to the Transmitter or Receiver that relates to the event. If no device is listed the event refers to the KE Matrix Manager software.
- All User refers to the username that the event relates to. If no username appears, the event is general system information.
◆ Time refers to the date and time that the event occurred. - Log Information provides detailed information about each event.
Click to delete the logs currently displayed in the list.
Click and enter text to search for an event log.
Click to save the log contents to a file on your computer.
- Click to open a pop-up window that allows you to set how many days or the number of records to record before over-writing old log files. Use the radio button to select By Period (Days) or By Records and enter the number to use before overwriting the oldest log files.
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Overview
The System Settings are accessed by clicking from the System Status page (see System Status, page 135). There are 7 tabs to configure the KE Manager system settings: General, ANMS, FW Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions.
General
Clicking ☐ from the system status page opens the General tab, as shown below:

| Heading Item Description | |||
| Basic KE Manager Version This provides the version of the KE Manager software. | |||
| Heading Item Description | |||
| Fast Switching Select the default res | solution to use so that you can switch faster when changing Receiver to Transmitter connections. If the monitor you are using does not support fast switching the video may not display correctly when this setting is enabled. | ||
| Account Policy | Enforce Password History | This setting determines the number of unique new passwords that must be used before an old password can be reused. Uncheck the box and enter a number to enforce the password history policy. | |
| Enhance Password Rule | Select Enable to enforce rules for creating passwords, as follows:◆ The password length must be at least 8 characters.◆ The password must contain both upper and lowercase characters.◆ The password must contain a number (0 through 9).◆ If a user types in the wrong password 5 times consecutively, their account will be locked out for 10 minutes. | ||
| CLI Mode CLI Mode Login Use the | radio button to Enable or Disable command line interface logins to the KE Manager.Warning:If Disable CLI Mode Login is selected, anybody can login via Telnet with administrator privileges without needing to authenticate, allowing control of the entire installation. For installations requiring a high level of security, it's recommended that Enable CLI Mode Login be applied. | ||
| Receiver Login Settings | Anonymous Login Use | this to anonymously login a user at select Receivers. This option allows users to access the Receiver and connect to Transmitters without needing to login.Click Device List to display the list and check the box next to the Receiver(s) to enable the Anonymous Login feature. | |
| Anonymous Login User | When Anonymous Login (above) is enabled for Receivers, select a user from the drop-down menu to use as the default account to anonymously login to the Receiver. | ||
| EDID Mode | EDID Mode Use this drop-down menu to set the default EDID mode for all Transmitters. To set a different EDID mode for each Transmitter, use the drop-down menu to selectCustomizedand then clickEdit.A Transmitter list will appear with drop-down menus to configure each device's EDID mode. | ||
| Connection Redundancy (KE6910 / 6912 only) | Use this drop-down menu to set connection redundancy function. You can setup priority connection with this function.Please refer to Connection Redundancy (KE6910 / 6912 only) on page 182. | ||
| Save Click to save the changes. | |||
| Cancel Click to cancel the changes. | |||
Connection Redundancy (KE6910 / 6912 only)
You can setup priority connection for receivers. Where a transmitter fails, this function allows the receiver to connect to the transmitter of the highest priority that is available.
Follow the steps below to setup the priority list.
- Click Enable to enable this function.
- Click Edit. A window will pop-up to allow editing.

- For Alarm Sound, click Enable.

- To create a new list, click New. A Priority List 1 will be shown. (Click New again to create another list.)

- Select the transmitters you wish to be in the list from the “Available TX” list and click Add. The added transmitter will be shifted to the “Selected TX” list.

To deselect the transmitter, click to select the transmitter from the “Selected TX” list and click Remove. The transmitter will be shifted back to the “Available TX” list.
- Select a target receiver by first clicking the drop-down menu “Target RX”, and select a receiver.

- Repeat steps 4-6 to add more priority lists.
- Click Save to save the settings.
ANMS
The ANMS (Advanced Network Management Settings) tab is used to set up login authentication and authorization management from external sources. It is organized with two pages – each with a series of related panels, as described below.
Event Destination

- SMTP Settings
To have the KE Manager email reports from the SMTP server to you, do the following:
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Enable the Enable report from the following SMTP Server, select the Log Level (Information, Warning, or Error), and key in the SMTP Server IP address and SMTP Port.
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If your server requires authentication, check the Server requires authentication checkbox, and key in the appropriate information for the Account Name and Password fields.
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Key in the email address of where the report is being sent from in the From field.
Note:
-
Only one email address is allowed in the From field, and it cannot exceed 64 Bytes.
-
1 Byte = 1 English alphanumeric character.
-
Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.
Note: If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed 256 Bytes.
- Click Save.
♦ Syslog Settings
To record all the events that take place on the KE Manager and write them to a Syslog server, do the following:
- Check Enable.
- Use the drop-down menu to select the Log Level (Information, Warning, or Error).
- Key in the Server IP address of the Syslog server.
- Key in the Service Port number. The valid port range is 1-65535.
- Click Save.
Authentication & Authorization

♦ RADIUS Settings
To allow authentication and authorization through a RADIUS server, do the following:
- Check Enable.
- Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server.
- In the Timeout field, set the time in seconds that the KE Manager waits for a RADIUS server reply before it times out.
- In the Retries field, set the number of allowed retries.
-
In the Shared Secret field, key in the character string that you want to use for authentication between the KE Manager and the RADIUS Server. A minimum of 6 characters is required.
-
On the RADIUS server, Users can be authenticated with any of the following methods:
-
Use the same Username on both the RADIUS server and the KE Manager.
- Use the same Group name on both the RADIUS server and the KE Manager.
- Use the same Username/Group name on both the RADIUS server and the KE Manager.
In each case, the user's access rights are the ones assigned that were assigned when the User or Group was created on the KE Manager.
◆ LDAP / AD Settings:
▼ LDAP / AD Settings

Enable

To allow authentication and authorization for the KE Manager via LDAP / AD, refer to the information in the table, below:
| Item Action | |
| Enable Put a check in the Enable checkbox to allow LDAP / AD authentication and authorization. | |
| Enable SSL Put a check in the Enable checkbox to allow SSL connections. | |
| LDAP Server IP and Port | Fill in the IP address and port number for the LDAP / AD server.♦ You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.♦ For LDAP, the default port number is 389. |
| Timeout Set the time | in seconds that the KE Manager waits for an LDAP / AD server reply before it times out. |
| Admin DN Consult the | the LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this:ou=kn4132,dc=aten,dc=com |
| Admin Name Key in | the LDAP administrator's username. |
| Password Key in the | LDAP administrator's password. |
| Search DN Set the | distinguished name of the search base. This is the domain name where the search starts for user names. |
On the LDAP / AD server, Users can be authenticated with any of the following methods:
- With MS Active Directory schema.
Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the KE Manager are matched to the names on the LDAP / AD server. User privileges are the same as the ones configured in the KE Manager.
- Without schema – Only the Usernames used on the KE Manager are matched to the names on the LDAP server. User privileges are the same as the ones configured in the KE Manager software.
- Without schema – Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to in the KE Manager.
- Without schema – Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups in the KE Manager.
♦ TACACS+ Settings:

- Enable TACACS+ and enter the following information:
- Preferred TACACS+ Server
- Preferred TACACS+ Service Port
- Shared Secret 1
Alternate TACACS+ Server
Alternate TACACS+ Service Port - Shared Secret 2
FW Upgrade
In FW Upgrade all KE devices that are online are listed, allowing you to select which devices get upgraded. New firmware versions can be downloaded from our website as they become available. Check the website regularly to find the latest upgrade packages.
To upgrade the firmware do the following:
- Go to our website and download the firmware upgrade package appropriate to your KE device.
- Open your browser and log in to the KE Manager with an administrator's account.
- Click the Settings icon; select the FW Upgrade tab, the FW Upgrade page appears:

All the devices that are capable of being upgraded are listed.
Note: Only online devices show up in the list. Offline devices do not get upgraded.
- Check the checkbox in front of the devices you want to upgrade. Uncheck the devices that you do not want to upgrade.
- Click Browse. Navigate to the directory where the firmware upgrade file is located and select it.
- Enable or disable Check FW Version
- If you enabled Check FW Version the current firmware level is compared with that of the upgrade file. If the current version is equal to
or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure.
- If you didn't enable Check FW Version, the upgrade file is installed without checking what its level is.
-
If you cancel the firmware upgrade, you have to wait 12 seconds before you can disable Check FW Version and restart the firmware upgrade.
-
Click Upgrade to start the upgrade procedure. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully, the devices will reset.
- Log in to each device and check the firmware version to be sure it is the new one.
Firmware Upgrade Recovery
If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following
- Power off the KE device.
- Press the Reset button, then power on the KE device while holding Reset.
- Hold Reset for 7 seconds after the device is powered on.
- The device will revert to a previous firmware version and recover from the failure.
- Upgrade the firmware to the most current version available.
Redundancy
The Redundancy tab allows you to setup a backup computer in case the computer hosting the KE Manager goes offline. If the KE Manager goes offline, the secondary computer will automatically take over operations, allowing all connections to continue without disruption – with only a brief period of 30 seconds when new connections can't be started. When the primary computer comes back online it retrieves the updated database from the secondary computer and re-takes all KE Manager operations.
To setup Redundancy, do the following:
- Install the KE Manager on a secondary computer with the USB license key (see page 113).
Note: Steps 2-6 can be skipped as long as the username and password are entered correctly in step 11. The Primary computer will automatically set the Secondary as long as the authentication information is entered correctly.
- On the secondary computer, login to the KE Manager, click and go to the Redundancy tab.

-
Check Enable Redundancy and select the Secondary radio button.
-
Use the Primary Server IP drop-down menu to select the primary IP address.
-
Click Save.
-
Redundancy is now running on the secondary computer.
- Remove the USB License key and plug it into the computer running as the primary KE Manager.
- On the primary computer, login to the KE Manager, click 📄 and go to the Redundancy tab.

- Check Enable Redundancy and select the Primary radio button.
- Use the Secondary Server IP drop-down menu to select the secondary IP address.
- Enter the Username and Password of the secondary computer's local administrator account.
- Click Save.
- Information about the Redundancy status can be found in the event log (see Log, page 177 for details).
Backup / Restore
The Backup/Restore tab is divided into three panels: Backup, Restore, and Export Device List:

The operations to perform backup/restore procedures are described in the table below and in the section that follows:
| Procedure Operation | |
| Backup Backs up | theKE Manager configuration – including Receiver,Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings. |
| Restore | Deletes the current Receiver, Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings.; then restores those settings to the values that exist in the previously saved backup file. |
| Export Device List | Clicking Export allows you to save a file with a complete list of the devices added to the KE Manager. The file contains the ID, Name, Description and IP Address of each Transmitter and Receiver. An Existing column also lists if the device is available: Yes, it exists and is available, or No, it is offline or has been removed. |
Backup
To back up system configuration settings, do the following:
- (Optional) In the Backup panel, check Add Password, and provide a password for the backup file.
Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.
- Click Backup.
- In the dialog box that comes up, Click Save to save the configuration file (System.conf) to a location on your hard disk.
- Navigate to the directory where you want to save the file and click Save.
Restore
To restore system configuration settings, do the following:
- In the Restore panel, click Browse.
- Navigate to the directory where the backup file is located and select it.
- When you return to the Backup/Restore page enter the password you set when the backup file was created.
Note: If you did not set a password for the file, leave the field blank.
- Click Restore.
- Click OK to confirm that you want to restore the configuration data. When the Restore procedure is in process, a message stating that the KE Manager will restart will appear. After a short while the KE Manager closes and refreshes at the log in screen. When it comes back up the configuration settings that were restored from the backup file are in effect.
Certificates
This tab provides information about Private Certificates:

Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.
- Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility – openssl.exe – is available for download over the web. See Self-Signed Private Certificates, page 272 for details about using OpenSSL to generate your own private key and SSL certificate.
- Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate,
go to a CA (Certificate Authority) website to apply for an SSL certificate. After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.
- Importing the Private Certificate
To import the private certificate, do the following:
- Click Import from the bottom of the Private Certificate page, shown here:

flowchart
graph LR
A["NEW"] --> B["GET CSR"]
B --> C["IMPORT"]
C --> D["RESTORE DEFAULT"]
- Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it.
- Click Import to complete the procedure.
Note: Clicking Restore Defaults returns the device to using the default ATEN certificate.
Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.
To perform this operation do the following:
- Click New. The following dialog box appears:

- Fill in the form – with entries that are valid for your site – according to the example information in the following table:
| Information Example |
| Country (2 letter code) TW |
| Information Example | |
| State or Province Taiwan | |
| Locality Taipei | |
| Organization Your Company. | Ltd. |
| Organization Unit Tech Department | |
| Common Name mycompany.com | Note: This must be the exact domain name of the site that you want the certificate to be valid for. If the site's domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid. |
| Email Address administrator@yourcompany.com | |
- After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now stored on the KE Manager software.
- Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.
This is the file that you give to the third party CA to apply for their signed SSL certificate.
- After the CA sends you the certificate, save it to a convenient location on your computer. Click Import to locate the file; then click Import to store it on the KE Manager.
Note: When you upload the file, the KE Manager checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.
If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Restore Defaults.
Sessions
The Sessions tab shows all of the users that are logged into KE Manager and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session next to each user.

◆ Username refers to the user that logged in to establish a session.
◆ User Type refers to the account type of the user.
- Service refers to how the user logged into their session – via KE Manager, Command Line, or OSD.
◆ IP refers to the IP address from which the user has logged in.
- Login Time refers to the date/time that the user logged into the session.
- Last Access refers to the last time the user session was active.
◆ Operation provides the Kill Session button to force a user logout.
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Chapter 8
Connections
Overview
The Connections panel is found on the KE Matrix Manager Main Page, just below System Status. Connections provides a diagram of current Transmitter to Receiver connections. Before connections are established the panel appears blank, as shown below. To connect Receivers to Transmitters, use the Instant Link panel (page 129), or create a connection Profile (page 172).
When connections are made, clicking a device in the left column provides a way to view the connection, hovering the mouse cursor over the connection diagram in the right column allows you to disconnect the device, as explained in the sections that follows.
![CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total 3 Receiver Active Stand-by Off-line Total 3 1 2 0 3 ... User Profile Log On-line Idle Total Next schedule Warning Error Information 1 4 Profile2 2days I... 359 9 2... Redundancy Status: [Primary] [Working] Connections Transmitter Receiver Use TX RX RX TX ▲ Instant Link Copyright (c) 2016 ATEN International Co., Ltd.](/content/2026/06/1191441/images/d57040df728bfdc222e220aa402d8e22479b01b8d88103ad99f1a495381280e3.jpg)
Connections
When Receivers connect to Transmitters, they appear in the Connections panel. There are two columns – each lists either Transmitters or Receivers. The columns can be swapped by click the TX-RX or RX-TX button. Devices in the left column can be clicked to display their connection to devices, shown in the right column. Connections, shown in the right column, can be disconnected by clicking the X over the connection diagram.

flowchart
graph TD
A["Transmitter KE6040T67"] --> B["Receiver KE-6900R71"]
C["Transmitter KE8950T61"] --> B
D["Transmitter KE6940T64"] --> B
E["Transmitter KE6940T60"] --> B
B --> F["Administrator (share)"]
B --> G["Administrator (Occupy)"]
| Item Description | |
![]() | On the heading bar under Connections, click this icon to change the sort order of the Transmitters or Receivers listed in the left column. |
| Left Column Click a device in | the left column to view its connection in the right column. A diagram to its connected device(s) appears in the right column. |
| Right Column The right column | displays a connection diagram when a device in the left column is selected. Move the mouse cursor over the diagram and click X to disconnect the devices. This column also shows the user and access type (Exclusive, Occupy, Share, View Only) used to establish the connection. |
| Transmitter Lists Transmitters | that are online and connected to Receivers. |
| Receiver Lists Receivers that | are online and connected to Transmitters. |
![]() | Click to view Transmitter to Receiver connections. This will list Transmitters in the left column so that they can be selected to view their connection diagram, shown in the right column. |
![]() | Click to view Receiver to Transmitter connections. This will list Receivers in the left column so that they can be selected to view their connection diagram, shown in the right column. |
![]() | Click this icon to Refresh the Transmitters and Receivers list in Connections panel. |
| Undo Click this icon to undo | the most recent disconnection. |
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Overview
The Scheduled Profile panel is found on the KE Matrix Manager Main Page, just below Connections. Scheduled Profiles displays connection profiles that have been scheduled. Click Go to Schedule to edit and create profile schedules (page 176). To create Profiles, see page 172.
![CCKM KE Matrix Manager Welcome to the KE Matrix Manager 1 4 3 Profile2 2days I... 359 9 2... Redundancy Status: [Primary] [Working] Connections TX-AX RX-TX Receiver Transmitter Scheduled Profile Go to Schedule Profile Description Start End Status Profile2 2017-09-01 01:00 2017-09-01 04:00 2days later Profile1 2017-10-18 05:10 2017-10-13 06:45 4days later Instant Link Copyright (c) 2016 ATEN International Co., Ltd.](/content/2026/06/1191441/images/e5290af5892f7c7173190cbb81f905ce83d69728055b6e64ec5450ba736ef21c.jpg)
| Item Description | |
| Headings | The headings provide the schedules: Name, Description, Start, End, and Status. Start and End show the time/date the profile is scheduled to begin and end. Status displays the number of days until to the next scheduled run. |
| Go to Schedule | Clicking Go to Schedule opens the Profile settings page which allows you to create and edit connection profiles. See Profile, page 172 for details. |
| Click this icon to Refresh the connections list in the right column. | |
| Undo Click this icon to undo | the most recent disconnection. |
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Chapter 10 Sessions
Overview
The Sessions panel is found at the bottom of the KE Matrix Manager Main Page, just below Scheduled Profile. Sessions displays information about users logged into devices and the KE Matrix Manager web GUI. Click Go to Sessions to view the settings page (see page 199).

| Item Description | |
| Headings The headings provide information about each user session:Username,User Level,Service,IP,Login Time, andLast Access. For more details about each heading, see Sessions, page 199. | |
| Go to Sessions | ClickingGo to Sessionsopens the Sessions settings page which provides a page displaying the same information found in this panel. |
| Click this icon to Refresh the Sessions list. | |
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Chapter 11
Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them:
http://www.aten.com
For browser based firmware upgrade, please refer to FW Upgrade on page 190.
Preparation
- From a computer that is not part of your installation go to our Internet support site and choose the model name that relates to your KE device to get a list of available Firmware Upgrade Packages.
- Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
- Be sure that the computer is connected to the same LAN segment as the KE devices.
Starting the Upgrade
To upgrade your firmware:
- Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears:
![Firmware Upgrade Utility Welcome to the Firmware Upgrade Utility. Put your device into Firmware Upgrade Mode. Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port in your computer (or connect via Ethernet). Agree to the License Agreement; Then Click Next. LICENSE AGREEMENT LICENSE GRANT A IEN International Co., Ltd. ("Licensor") wants to you a non-exclusive, non-transferable license to access and use FIRMWARE UPGRADE UTILITY (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purpose of (i) permanent installation onto hard disks or other storage devices or (ii) use of the Product over such network; and make backup copies of the Product. RESTRICTIONS You agree not to modify, adapt, translate, reverse engineer, recompile, discremble or otherwise attempt to discover the source code of the Product, or create derivative works based on the Product, or remove any proprietary notices or labels on the Product, including copyright, trademark or patent pending notices. You may not sublicense the Product or otherwise allow others to use the Product licensed to you. • ] Agree ○ [ Don't Agree Help About < Back Next > Cancel](/content/2026/06/1191441/images/774f4e82118293e9a9081473bb943d9fe7aec0738bfd18a2a3e35d2ab7a90252.jpg)
Note: The screens shown in this section are for reference only.
- Read the License Agreement (enable the I Agree radio button).
- Click Next. The Firmware Upgrade Utility main screen appears:

- The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list.

- After you have made your device selection, Click OK and then Next to begin the upgrade.

If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the procedure was successful:

natural_image
Isometric line drawing of a server rack with ventilation slots and connectors (no text or symbols)KE8950 / KE8952
1. Remove the plastic guards from the units (Receiver units only). 2. Remove four screws from the units and then use the same screws to secure the units together with the link bracket.  3. Remove the bottom and side screws from each unit.  4. Use the screws in step 2 to install the left and right mounting brackets. natural_image
Technical line drawing of a computer monitor chassis with ports and connectors (no text or labels)natural_image
Isometric line drawing of a server rack with two panels, no text or symbols presentSingle Rack Mounting
The 2X-031G Single Rack Mounting kit installs one KE6900/KE6940/KE8950/KE8952 unit in 1U of server rack space. 1. Remove the eight screws and plastic guards from the unit (Receiver units only).  2. Remove the bottom and side screws from the unit. natural_image
Isometric line drawing of a server rack with ports and connectors (no text or symbols)natural_image
Technical line drawing of an electronic device chassis with ports and connectors (no text or symbols)natural_image
Isometric line drawing of a server rack with vertical supports and a central device (no text or symbols)IP Installer
From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the product page on the Software & Driver tab. After downloading the utility to your client computer, do the following: 1. Unzip the contents of IPInstaller.zip to a directory on your hard drive. 2. Go to the directory that you unzipped the IPInstaller program to and run IPInstaller.exe. A dialog box similar to the one below appears:  3. Select the Transmitter or Receiver in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The MAC address is located on the devices bottom panel. 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5. Click Set IP. 6. After the IP address shows up in the Device List, click Exit.Trusted Certificates
Overview
When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device's certificate is not trusted, and asks if you want to proceed.  The certificate can be trusted, but the alert is triggered because the certificate's name is not found on the Microsoft list of Trusted Authorities. You can ignore the warning and click Yes to go on.Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf Note: 1. The command should be entered all on one line (i.e., do not press [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., "ATEN International"). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganization/OU=yourorganizationalunit/ CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN /CN=ATEN/emailAddress=eservice@aten.com.tw
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from.RS-232 Pin Assignments
Pin assignments for the Transmitter and Receiver's rear RS-232 port that is used for connecting to a serial terminal are given in the table, below:| Pin Assignment | |||
| 1 N/A None | ![]() | ||
| 2 RXD | Receive Data | ||
| 3 TXD | Transmit Data | ||
| 4 DTR | Data Terminal Ready | ||
| 5 GND | Signal Ground | ||
| 6 DSR | Data Set Ready | ||
| 7 RTS | Request to Sent | ||
| 8 CTS | Clear to Sent | ||
| 9 N/A None | |||
Transmitter Front RS-232 Port
Pin assignments for the Transmitter's front RS-232 port that is used for connecting to a computer for serial control are given in the table, below:| Pin Assignment | |||
| 1 N/A None | ![]() | ||
| 2 TXD Transmit Data | |||
| 3 RXD Receive Data | |||
| 4 DSR Data Set Ready | |||
| 5 GND Signal Ground | |||
| 6 DTR Data Terminal Ready | |||
| 7 CTS Clear to Sent | |||
| 8 RTS Request to Sent | |||
| 9 N/A None | |||
Multicast IP Address
Multicasting helps to broadcast audio and video data from a transmitter to multiple Receivers over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KE Transmitter. To determine the default Multicast IP address set by the KE device use the instructions below. The Multicast IP addresses can be set manually using Telnet.KE Multicast Rule
All Audio and Video Multicast IP addresses use the format: 230.X.Y.Z. X.Y.Z relates to the Transmitter's IP address and 230 is always the first octet of a Multicast IP address. You use the Transmitter's IP address to find X and then use it to calculate the Audio and Video Multicast IP address.Multicast IP Formula
To calculate the Audio and Video Multicast IP address, use the Transmitter's IP address to determine X and then use the appropriate table below to calculate the Multicast IP address for each data stream (audio/video).Example:
Transmitter IP Address: 172.16.27.146; (172.X.Y.Z) $$ \mathrm{X} = 1 6 $$ If X is between 0 \~ 127| Transmitter IP X | VideoX + 128 | AudioX + 192 | MulticastVideo IPAddress | MulticastAudio IPAddress | |
| 172.16.27.146(example) | 16 | 6 + 128 =144 | 16 + 192 =208 | 230.144.27.146 | 230.208.27.146 |
| ___+ 128 = | ___+ 192 = | 230._._._. | 230._._._. | ||
| ___+ 128 = | ___+ 192 = | 230._._._. | 230._._._. | ||
| ___+ 128 = | ___+ 192 = | 230._._._. | 230._._._. |
| Transmitter IP | X - 128 = A | Video A + 128 | Audio A + 192 | Multicast Video IP Address | Multicast Audio IP Address |
| 172.168.27.14 (example) | 168 - 128 = 40 | 40 + 128 = 168 | 40 + 192 = 232 | 230.168.27.14 | 230.232.27.14 |
| ____- 128 = | ____+ 128 = | ____+ 192 = | 230._._._. | 230._._._. | |
| ____- 128 = | ____+ 128 = | ____+ 192 = | 230._._._. | 230._._._. | |
| ____- 128 = | ____+ 128 = | ____+ 192 = | 230._._._. | 230._._._. |
| Transmitter IP | X - 192 = A | Video A + 128 | Audio A + 192 | Multicast Video IP Address | Multicast Audio IP Address |
| 172.200.27.14 (example) | 200 - 192 = 8 | 8 + 128 = 136 | 8 + 192 = 200 | 230.136.27.14 | 230.200.27.14 |
| ____- 192 = | ____+ 128 = | ____+ 192 = | 230._._._._ | 230._._._._ | |
| ____- 192 = | ____+ 128 = | ____+ 192 = | 230._._._._ | 230._._._._ | |
| ____- 192 = | ____+ 128 = | ____+ 192 = | 230._._._._ | 230._._._._ |
Keys to Network Performance
For optimum performance, KE Series devices requires high amounts of data to be transferred across a network; therefore we recommend the following strategies to setup KE Series devices. Using our suggestions will provide better performance and the highest video resolutions possible. Use each of the keys to ensure the best transmission of data and the highest throughput possible.Build a Network Diagram
To build an effective KE installation, start by mapping out the layout. Create a diagram with the KE devices, computers and routers along with how they will be connected across the network. It also helps to write out how the devices will interact. Use this diagram as the frame work as you decide what devices to purchase and how to build the network effectively for the best data throughput.Considerations:
- If possible, create a private network for the KE devices ◆ Use the same switch model throughout ◆ Use a flat cascaded layout ♦ Avoid a tree or pyramid structure ♦ Limit cascades to two levels - Install network switches near each other ♦ Minimize the distance of connections - Install KE Matrix Manager (CCKM) computer and KE devices on the same subnet ◆ Check the 3 Other Factors before installationOther Factors
■ Choose the Right Cable
Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It’s best when installing KE devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted. This is a key to getting the best uninterrupted video resolution across the network.■ Determine the Distance
Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.■ Ensure the Bandwidth
Ensuring the bandwidth ahead of time will guarantee performance before installing KE devices on a network. This will eliminate the primary cause of problems related to video quality and transmission of data. If the speed is right at all ends of your network, then the only other causes are derived from device failure or limits caused by a router, switch or device setting. Sample Network Diagram flowchart
graph TD
subgraph_KE6900T["KE6900T"]
PC1["PC"] -->|KVM port| KE6900T["KE6900T"]
KE6900T -->|Console port| KE6900T
end
subgraph_KE6900R["KE6900R"]
KE6900R1["KE6900R"] -->|Console port| KE6900R1
KE6900R -->|Console port| KE6900R2["KE6900R"]
end
subgraph_KE6900T["KE6900T"]
PC2["PC"] -->|KVM port| KE6900T2["KE6900T"]
KE6900T2 -->|Console port| KE6900T2
end
subgraph_KE6900R["KE6900R"]
KE6900R1 -->|Console port| KE6900R2
KE6900R -->|Console port| KE6900R3["KE6900R"]
end
subgraph_KE6900T2["KE6900T"]
PC3["PC"] -->|KVM port| KE6900T3["KE6900T"]
KE6900T3 -->|Console port| KE6900T3
end
subgraph_KE6900R["KE6900R"]
KE6900R1 -->|Console port| KE6900R3
end
subgraph_KE6900R2["KE6900R"]
KE6900R1 -->|Console port| KE6900R3
end
subgraph_KCKM["CCKM"]
CCKM --> CECKM
end






















