Argox

OS-2140Z - Printer Argox - Free user manual and instructions

Find the device manual for free OS-2140Z Argox in PDF.

📄 43 pages English EN Download 💬 AI Question
Notice Argox OS-2140Z - page 6
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about OS-2140Z Argox

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Printer in PDF format for free! Find your manual OS-2140Z - Argox and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. OS-2140Z by Argox.

USER MANUAL OS-2140Z Argox

OS-214plus/OS-2140D/

OS-2140/OS-2140Z/

OS-2140DZ/OS-2140E

User's Manual

Argox OS-2140Z - 1

natural_image Line drawing of a portable electronic device with a lid and control panel (no text or symbols)

Website: http://www.argox.com

Proprietary Statement

This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd.

Product Improvements

Continuous improvement of products is a policy of Argox Information Co., Ltd. All specifications and signs are subject to change without notice.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into a different outlet on a different circuit.
  • Consult the dealer or an experience Radio/TV technician for help.

This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. The user is cautioned that any changes or modifications not expressly approved by Argox Information Co., Ltd. could void the user's authority to operate the equipment.

Liability Disclaimer

Argox Information Co., Ltd. takes steps to assure that the company's published engineering specifications and manuals are correct; however, errors do occur. Argox Information Co., Ltd. reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary

loss) arising out of the use of or the results of use of or inability to use such product, even if Argox Information Co., Ltd. has been advised of the possibility of such damages.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Safety

Argox OS-2140Z - Safety - 1

Supplemental Information: This device complies with the requirement of FCC Part 15 Rules. Operation is subject to the following two Conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICES-003 class A requirements. Cet equipement est conforme a ICES-003 classe A de la norm Industrielle Canadian.

Argox OS-2140Z - INDUSTRY CANADA NOTICE: - 1

Please only use adapters with the following electrical characteristics and are certified by current legislation. Using other adapters may damage the device and void the warranty also cause risks to the user. Features Output: 24VDC, 2.4A

Argox OS-2140Z - INDUSTRY CANADA NOTICE: - 2

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 55022:2006+A1:2007, class A EN 55024:1998+A1:2001+A2:2003

Argox OS-2140Z - INDUSTRY CANADA NOTICE: - 3

Argox Information Co., Ltd certifies that the following products and/or components are compliant with the current requirements of the European Union Restriction on the use of Hazardous Substances (RoHS) Directive, 2002/95/EC.

Table of Contents

Safety II

Getting Started ....5

Unpacking .... 5 Package Contents.... 6 Connecting the Power Supply .... 7

Getting to Know Your Printer 10

Parts and Features .... 10 Controls and Indicators .... 13

Loading Ribbon and Media ....15

Loading Ribbon....15 Loading Media....20 Standard Mode....20 Cutter Mode....25

Calibration and Configuration....27

Performing Calibration and Configuration .... 27 Resetting to Factory Default Settings .... 28

Computer Connections....29 USB Interface Requirements....29 Serial (RS-232) Interface Requirements....30 Serial Cabling Requirements....31 Parallel Interface Requirements....32 Ethernet Interface....33

Communicating with the Printer ....35 Installing a Plug and Play printer driver (for USB only) .... 35 Installing the Printer Driver....43

Troubleshooting ....55 LED Diagnosis ....55 Miscellaneous....58 Recovery ....59

Caring for Your Printer....60 Cleaning .... 60

Media Sensor 60

Thermal Print Head 60

Replacing the Thermal Print Head.... 63

Important notice during TPH replacement 65

Technical Reference 66

General Specifications....66

Fonts, Bar Codes and Graphics Specification 70

Printer Programming Language A, PPLA 70

Printer Programming Language B, PPLB 71

Printer Programming Language Z, PPLZ....72

Interface Specifications 74

USB Interface....74

Serial....75

Ethernet....76

Parallel (Centronics)....77

Auto Polling....77

Connection with host....78

Appendix I - Installing the Cutter.... 80

Appendix II - Installing the Extension Card 83

Getting Started

Congratulations on choosing the Argox

OS-214plus/OS-2140D/OS-2140/OS-2140Z/OS-2140DZ/

OS-2140E desktop barcode printers. This manual will help you get to know your new printer. There are two parts to this manual, an operation guide and related information. The operation guide is illustrated to help you quickly become familiar with the printer.

The related information includes troubleshooting, maintenance and technical information for your reference.

Unpacking

After receiving your printer, please check for possible shipping damage:

  1. Inspect the outside of both the box and the printer for possible damage.
  2. Open the top cover of the printer to see if the media compartments are in order.

Note: If damage has occurred, contact your shipping company immediately to file a claim.

  1. Check whether you have received the following accessories together with the printer. If there are any items missing, please contact your local dealer.

Printer Power Supply Media Holder USB Cable Quick Installation Guide Power Cord CD-ROM 0.5" ID Core for Ribbon

Package Contents

  • Printer
    • Power Supply
  • Power Cord
  • Quick Installation Guide
  • CD ROM
  • USB Cable
  • 0.5" ID Core for Ribbon
    • Media Holder

Connecting the Power Supply

Connect the power supply as below.

WARNING! Do not operate the printer and power supply in an area where they can get wet.

Make sure the power switch is in the "O" position.

  1. Insert the barrel connector of the power supply into the power jack on the back of the printer. Note the location of the power jack for different models in the diagrams below.
  2. Insert the separate power cord into the power supply.
  3. Plug the other end of the cord into an AC electrical outlet.

AC Electrical Outlet Power Jack Power Cord Power Switch USB Port Barrel Connector Switching Power

OS-2140D/OS-2140/OS-2140Z/OS-2140D

AC Electrical Outlet Power Jack Power Switch Power Cord Ethernet (OS-2140E) USB Port Barrel Connector Switching Power

OS-2140E

AC Electrical Outlet Power Jack Power Switch Barrel Connector Power Supply Power Cord

OS-214plus

Getting to Know Your Printer

The illustrations that follow describe the printer's parts, features, controls, and indicators.

Parts and Features
Top Cover H Cover Power Indicator Ready Indicator Feed Button Power Switch

Ribbon Pick-up Holder Media Hanger Release Levers Ribbon module (not included with OS-2140D)

OS-214plus/OS-2140D/OS-2140/OS-2140E/OS-2140Z/OS-2140DZ

Ribbon Supply Holder Platen Roller Thermal Print head Power Switch

Controls and Indicators

The printer's controls and indicators are shown in the diagram below. The following table explains control and indicator functions.

Top Cover Power Indicator Ready Indicator Feed Button Power Switch

Control / IndicatorFunction
Power SwitchOn: turns on normal operationOff: turns off powerNote: Turn power off before connecting or disconnecting cables
Power IndicatorGreen light shows the power-onLight off shows the power-offBlinking light indicates error has occurred
Ready IndicatorGreen shows printer is ready to operateBlinking light indicates printer is paused or data transferringSeagull driver status monitor
Feed ButtonPress to advance labels to the first printing positionPress to take the printer out of "pause"Press and hold while turning on the power to print out a configuration profile

Loading Ribbon and Media

This section describes how to load ribbon and media in the OS Series printer.

Loading Ribbon

Note: This section does not apply to direct thermal printing.

  1. Lift the top cover to expose the media compartment.
  2. Unlatch the print head module by pushing the two white release levers on the sides toward the rear.
  3. Turn over the print head module to expose the ribbon supply holder.

Argox OS-2140Z - Loading Ribbon - 1

natural_image Illustration of hands holding a device with arrows indicating movement or change (no text or symbols present)

Argox OS-2140Z - Loading Ribbon - 2

  1. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core.
  2. Attach the edge of the ribbon on the bare core and wind it a little bit onto the core.
  3. Insert the ribbon roll into the supply holder. (First snap in the left side and then the right side.)

Ribbon Supply Holder Ribbon Roll Bare Core

  1. Turn back the print head module and then insert the bare core into the pick-up holder. (First snap in the left side, and then the right side.)

Ribbon Pick-up Holder Bare Core

  1. Turn the wheel of the print head module to ensure the ribbon is tightly wound.
  2. Press down the print head module firmly until you hear a snap.

Wheel

Print Head Module

Loading Media

The OS-214plus/OS-2140D/OS-2140/OS-2140Z/OS-2140DZ/OS-2140E printers offer Two different loading modes: standard or with a cutter.

• Standard mode allows you to collect each label freely.
• Cutter mode automatically cuts the label after it prints.

Standard Mode

  1. Lift the top cover to expose the media compartment.

Argox OS-2140Z - Standard Mode - 1

natural_image Line drawing of hands holding a device with arrows indicating motion (no text or symbols)
  1. Remove the media hanger.

Media Compartment Media Hanger

  1. Load the media roll onto the hanger from left to right.

Media Roll Media Hanger

  1. Click the media hanger back into the media compartment.
  2. Align the media roll to the left end
  3. Move the shield from right to left until it leans against the media.

Media Compartment

Media Roll

Shield

  1. Unlatch the print head module.
  2. Hold the print head module upright with one hand to allow the media to pass under it. Lead the media through the media guides with the other hand.
  3. Lead the media over the platen roller.

Print Head Module Media Guides

  1. Put the print head module down and press down firmly until you hear a snap.
  2. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on.

Print Head Module

Feed Button

Cutter Mode

Note: For Cutter mode you must first install the cutter and add the cutter baby board to J16 on the main board. Please refer to Appendix I.

Follow Steps 1 to 8 listed in Standard Mode above.

  1. Thread the media over the platen roller, then route the media through the slot of the cutter module.
  2. Press down the print head module firmly.

Cutter Module

  1. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on.

Note: The "FEED" button does not make the printer cut. Cutting occurs only when the software is properly set.

Argox OS-2140Z - Cutter Mode - 2

natural_image Line drawing of a printer with paper feed and paper clip (no text or symbols)

Calibration and Configuration

This section discusses calibration, printing configuration and resetting the printer to factory defaults.

Performing Calibration and Configuration

  1. Turn off the printer power.

  2. Press and hold the feed button while turning on the power, until the printing motor is activated.

  3. Calibration is performed while the printer automatically feeds the label stock for a certain length, the printing motor suspends for one second and then prints out a configuration profile.

  4. The profile includes firmware version, ROM checksum, RS-232, thermal transfer/direct thermal settings, hardware configuration, and font types.

  5. At PPLB emulation, the printer enters character dump mode. To exit from dump mode, press the feed button again. (If you accidentally print the label without exiting from dump mode in advance, you need to turn on the printer or press feed button again to print normally.)

Important! You must always carry out calibration when changing media. Failure to do so will result in improper detection by the label sensor.

Resetting to Factory Default Settings

  1. Turn on the printer and wait for 5 or more seconds.
  2. Press the "Feed" button for 10 seconds, and the "Ready" indicator and "Power" indicator will go off in order.
  3. When the two indicators relight, release the feed button.
  4. The printer feeds approximately 3 \~5 blank labels, and then resets to the factory defaults.

Note: Revise the factory default settings that stored in flash, even if turn off the power source cannot be eliminated.

Computer Connections

Note: You must insert the power supply's barrel connector into the power jack on the back of the printer before connecting communication cables.

This printer comes with a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface, a USB interface and Ethernet option. You must supply the required interface cable for your application.

Note: This printer complies with FCC Rules and Regulations, Part 15, for Class A Equipment, for use with fully shielded six-foot data cables. Use of longer cables or unshielded cables may increase radiated emissions above Class A limits.

USB Interface Requirements

The Universal Serial Bus (USB) interface is version 2.0 and 1.1 compliant and provides a full-speed (12Mb/s) interface that is compatible with your existing PC hardware. The USB's "plug and play" design makes installation easy. Multiple printers can share a single USB port/hub.

Serial (RS-232) Interface Requirements

The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.

For technical and pin-out information, please refer to the Reference Technical Information, Interface Specification.

Power Switch Power Jack RS-232 Serial Port Ethernet Port (OS-2140E Model) USB Port

Serial Cabling Requirements

Data cables must be of fully shielded construction and fitted with metal or metalized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.

To minimize electrical noise pickup in the cable:

  • Keep data cables short (6 ft or 1.83m recommended).
  • Do not tightly bundle the data cables with power cords.
  • Do not tie the data cables to power wire conduits.

Notes:

Default settings are included in the configuration report.

Parallel Interface Requirements

The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer. The other end of the parallel interface cable connects to the printer connector at the host computer. For pin-out information, refer to the Reference Technical Information, Interface Specification.

Power Jack RS232 Serial Port Parallel Port USB Port OS-214plus

Ethernet Interface

This connector is for Ethernet application; it is convenient to use several printers by Ethernet connector at the same time.

Notes:

When using Ethernet model printer, please wait till the Ready Indicator to stop blinking and then can start to use printer.

Power Switch Power Jack Ethernet Port (OS-2140E Model) RS-232 Serial Port USB Port OS-2140E

Ethernet Status/Activity Indicators

LED Status Description
Both Off No Ethernet link detected
Green LEDSpeed LED
On: 100 Mbps link Off: 10 Mbps link
Amber LEDLink/Activity LED
On: link up Off: link down Flash: activity

Green LED Amber LED

Communicating with the Printer

The bundled printer driver can be applied to all applications under Windows 2003/ XP/ Vista/ Windows 7, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer.

The following installation steps are based on OS-2140 as an example. The screens included for these steps are taken from Windows XP; steps in other versions of operation systems are similar.

Installing a Plug and Play printer driver (for USB only)

Note:

We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull. (Even though the "Add Printer Wizard" is from Microsoft, it too easily performs a number of tasks incorrectly when updating existing drivers. It also badly handles the situation where a printer driver is already in use by a Windows application.)

  1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable to the

USB port on the printer and on the PC.

  1. Turn on the printer. If the printer supports Plug-and-Play, and you have successfully connected it using a USB cable, then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver. Click Cancel and do not install the driver using this wizard.
  2. Prepare the documentation and software CD-Rom from printer package and then install to CD-Rom drive of your computer. The CD-Rom will bring out the following prompt. Click "Go":

ARGOX ARGOX CAN. Provide a Change of Products of outstanding quality...

  1. Under OS-2140 product selection prompt, choose Seagull Driver version and then start installation:

ARGOX Explorer Data Provider Printer Scanner Portable Data Collector OS-2140 Quick installation Guide OS-Service Quick Cards Programmer Manual PP-LA, PPLB Printer Driver OPM 367-038 PPLB Driver is specify programmed to pre application of software on Linux Group Software Reagentor UJ_07502_NST4 (UJ_Angos) OS-2140 OS-21402 OS-214032 OS-214042 NEXT

Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.

  1. On the Seagull Driver Wizard prompt, select the first radio button to "Install a driver for a Plug and Play printer":

Seagull Driver Wizard Plug and Play Printer Detection New Plug and Play printers are automatically detected for installation. Select the printer driver to install. ○ Install a driver for a Plug and Play printer Printer Model Port Argox OS-2140 PPLA USB002 ○ Install a driver for another printer < Back Next > Cancel

Then click "Next."

  1. Enter Printer name (i.e. Argox OS-2140 PPLA) and select "do not share this printer", and click "Next".

Seagull Driver Wizard Specify Printer Name Names are used to identify the printer on this computer and on the network. Enter a name for this printer. Printer: Aspax OS 2140 PPLA Use this printer as the default printer Specify whether or not you want to share this printer with other network users. When sharing, you must provide a share name. Do not share this printer Share name: < Back Next > Cancel

  1. Check all the data on the showing screen, if it is correct, click "Finish".

Seagull Driver Wizard Completing the Seagull Driver Wizard A new printer will be installed using the following settings: Name: Argox OS-2140 PPL.A Share Port: USBX2 Default: Yes Manufacturer: Argox OS-2140 PPL.A Model: Version: 7.1.9 M-5 To begin the driver: In addition process, click Finish. < Back Finish Cancel

  1. After the related files have been copied to your system, click "Finish".

Seagull Driver Wizard Installing Drivers Please wait while your system is updated. Installing printer 'Argox OS-2140 PPLA'... < Back Finish Cancel

  1. After driver installation is complete, click "Close". The driver should now be installed.

Seagull Driver Wizard Seagull Driver Wizard Completed Successfully The following operations were completed successfully! Installed printer Aqox OS 2149 PPLA Close Cancel

Installing the Printer Driver

  1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.

  2. Prepare the documentation and software CD-Rom from printer package and then install to CD-Rom drive of your computer. The CD-Rom will bring out the following prompt. Click "Go":

ARGOX ARGOX CAN. Provide a full range of products of outstanding quality... GO

  1. Under OS-2140 product selection prompt, choose Seagull Driver version and then start installation:

ARGOX Preventing All Models Printer Acquirer Portable Data Collector OS-2140 Quick Installation Guide Off Series Quick Guide Programmer Manual FPGA / FPLB Printer Driver Duty Duty Duty Duty Duty Duty is normally designed to the application of computer L. Label Energy Software Bottomlink UL (STRE-2674 UL_Argos) OS-2140 OS-21400 OS-214002 OS-214003 2021

Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.

  1. On the prompt, Windows Printer Driver, select "I accept..." and click "Next".

Windows Printer Drivers License Agreement Please read the following license agreement clearly. SEAGULL SCIENTIFIC WINDOWS PRINTER DRIVER LICENSE AND LIMITED WARRANTY Seagull Scientific, Inc. ("Seagull") grants you a non-exclusive license to use the accompanying Windows Printer Driver(s) and related documentation ("Seagull Software"), subject to the following provisions. You assume full responsibility for the selections of the Seagull Software to achieve your intended results, and for the installation, use, and results obtained from the Seagull Software. Both the software and the related material are Copyrighted and are protected by law. Title to and all rights and interests in the Seagull Software, wherever resword, and on whatever media, are and shall remain the priority of Seagull. Furthermore, by using the accompanying driver(s), you agree to accept all terms of this license. If you object to any terms in this license, you must immediately accept them. Please note that these terms in this license agreement. I accept the terms in the license agreement. I do not accept the terms in the license agreement.

  1. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next".

Windows Printer Drivers Installation Directory Please select the directory to expand the software. C:\Seagull Browsing... Space required on driver: 33.0 MB Space available on selected driver: 8.3 GB < Back Next> Cancel

  1. Click "Finish".

Windows Printer Drivers Installation Information Follow the instructions below to install the software. Instructions After the drivers are unpacked, install them using the Driver Wizard. Options ✓ Run Driver Wizard after unpacking drivers ✓ Read installation instructions (contained in 'Installation_Instructions.html') < Back Finish Cancel

  1. Select Install printer drivers and Click "Next"

Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers. What would you like to • Install printer drivers ○ Upgrade printer drivers ○ Remove printer drivers < Back Next > Cancel

  1. Select model & emulation - the following examples are based on model OS-2140 PPLA:

Seagull Driver Wizard Specify Printer Model The manufacturer and mode determine which printer driver to use. specify the model of your printer. Printer Model Argos A-50 PFLB Argos A-100 PFLB Argos A-150 PFLB Argos A-200 PFLB Argos A-200x PFLB Argos A-300 PFLB Argos A-2240 PFLA Argos 05-2240 PFLA Argos A-2240 PFLA Source: C:\Seagull\New Folder Version: 7.1.6 M-3 (05/30/2009) Browse... < Back Next > Cancel

  1. Select the port of the printer and click "Next".

Seagull Driver Wizard Specify Port A port is used to connect a printer to the computer. Specify the port that you are using. If you are connecting using TCP/IP or another port type not listed below, create a new port. Port Type COM20: Serial Port (9630/sN1) COM29: Serial Port (9630/sN1) COM2: Serial Port (9630/sN1) FLE1: Local Port USB001 Virtual printer port for USB USB002 Virtual printer port for USB USB003 Virtual printer port for USB USB004 Virtual printer port for USB Create Port... Configure Port... < Back Next > Cancel

  1. Enter Printer name (i.e. Argox OS-2140 PPLA) and select "do not share this printer", and click "Next".

Seagull Driver Wizard Specify Printer Name: Names are used to identify the printer on this computer and on the network. Enter a name for the printer: Printer Argos OS 2140 PPLA Use the printer as the default printer Specify whether or not you want to share this printer with other network users. When sharing, you must provide a share name. Do not share this printer Share name: < Back Next > Cancel

  1. Check all the data on the showing screen, if it is correct, click "Finish".

Seagull Driver Wizard Completing the Seagull Driver Wizard A new printer will be installed using the following settings: Name: Argex OS-2140 PPLA Share 1539001 Port: Default: Yes Manufacturer: Model: Anex OS-2140 PPLA Version: 7.1.9 M-5 To begin the driver installation process, click Finish. < Back Finish Cancel

  1. After the related files have been copied to your system, click "Finish".

Seagull Driver Wizard Installing Drivers Please wait while your system is updated. Installing printer 'Argox OS-2140 PPLA'

  1. After driver installation is complete, click "Close". The driver should now be installed.

Seagull Driver Wizard Completed Successfully The following operations were completed successfully: Installed printer Argox OS-2140 PPLA Close Cancel

Troubleshooting

Normally, when the printer is in not working properly, the "Power" LED blinks continuously; while printing and communication between the host and printer stops.

LED Diagnosis

Power and Ready LEDs blinking continuously indicates printer errors. To understand the problem, please observe the Power and Ready LEDs and refer to the following solutions:

LED Indicators: Power and Ready LEDs blink at the same tempo

Power LED Ready LED
ON ON
OFF OFF
Possible ProblemsSolutions Remarks
Miss-detect gapCheck the label pathCheck the label sensorIf you use a continuous label roll and run under Windows, select continuous media.
Label stock out Supply the label roll
Label stock not installedInstall the label roll
Label jam Recover the jam

LED Indicators: Power and Ready LEDs blink alternately

Power LED Ready LED
ON OFF
OFF ON
Possible ProblemsSolutions Remarks
Ribbon out Supply the ribbon rollNot applicable to direct thermal type.
Ribbon jam Recover the jam
Ribbon sensor errorReplace ribbon sensor

LED Indicators: Only the Power LED blinks

Power LEDReady LED
ON ON
OFF ON
Possible ProblemsSolutions Remarks
Serial IO error Check the baud rate Serial interface only
Memory full Add the extension RAM(flash memory card)
Cutter failed, or jam at cutterCheck the cutter Recover the jamOccurs only when installing or setting the cutter
Hardware error Call for service

LED Indicators: Only the Ready LED blinks

Power LED Ready LED
ON ON
ON OFF
Possible ProblemsSolutionsRemarks
Print head too hotPrinting will stop until the print head cools to an acceptable printing temperature. When it does, the printer will automatically resume operation.

Miscellaneous

If the host shows "Printer Time out"

  1. Check if the communication cable (parallel or serial) is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end.
  2. Check if the printer power is turned on.

If the data has been sent, but there is no output from the printer. Check the active printer driver, and see if Seagull driver for your Windows system and the label printer has been selected.

Vertical streaks in the printout usually indicate a dirty or faulty print head. (Refer to the following examples.)

Argox OS-2140Z - Miscellaneous - 1

natural_image Grid-patterned fabric swatches with varying textures and shades (no text or symbols)

Clean the print head. If the problem persists, replace the print head.

● Poor printout quality:

• The ribbon may not be qualified.
• The media may not be qualified.
- Adjust the Darkness (heat temperature).
- Slow down the print speed.

• Refer to the next chapter and clean the related spare parts.

Recovery

After correcting problems, simply press the panel button or restart the printer to continue your print jobs. Make sure the LEDs are not blinking and remember to resend your files.

Caring for Your Printer

Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure to clean the print head, media path, and media sensor could result in inadvertent loss off labels, label jams and possible damage to the printer.

Note: Turn off the printer before cleaning.

Cleaning

Clean the following components of the printer using a cotton bud dampened with alcohol. Do not soak the cotton bud excessively.

Media Sensor

Debris or dirt on the paper sensor can cause a miss-read or unstable detection of the label gap. Clean with a cotton bud dampened with alcohol.

Thermal Print Head

Thermal paper stock and the ribbon release debris on the print head, which degrades printing quality. Clean the print head with methanol or isopropyl alcohol and a cotton bud. Do not touch the heater element with your fingers. Debris or dirt on the roller should be cleaned with alcohol.

TPH Cleaning Interval:

It's strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it's found print quality is degraded, please clean print heads more frequently.

TPH Cleaning Material:

Surface of print head's heating element is very fragile. To prevent from any possible damage, please use soft cloth or cotton buds with "Ethanol" or "industry alcohol" to clean print head surface.

It's strongly recommended to wear hand gloves during cleaning progress.

Do not touch print head surface by bare hands or with any hard equipment. Water or spit should be kept away in case of corrosion on heating elements.

TPH Cleaning Direction:

When cleaning print head, please always wipe in One-Way Direction - from Left to Right only, or, from Right to Left only, to clean "Heating Line" of print head gently without excessive stress.

Do not wipe back and forth, to avoid dust, dirt, or ribbon residue on cleaning cotton would be attached onto print head again. (Please refer to below picture)

Argox OS-2140Z - TPH Cleaning Direction: - 1

natural_image Diagram of a printer or scanner with an open lid and internal mechanism, showing no text or symbols.

Special Caution:

Warranty of print heads will be void if print head serial number is removed, altered, defected, or made illegible, under every circumstance.

Replacing the Thermal Print Head

  1. Switch off the power and wait for both LEDs to go off.
  2. Unlatch the print head module.
  3. Remove the ribbon.
  4. Push the print head firmly into the casing and shift it to the left. It will release from the module.

Diagram showing hands operating a device with labeled parts A and B, likely illustrating a mechanical or electrical component assembly.

  1. Disconnect the print head cable.

Argox OS-2140Z - Replacing the Thermal Print Head - 2

natural_image Line drawing of hands installing or adjusting a mechanical component with a tool (no text or symbols visible)
  1. Disassemble the print head and the mounting bracket by releasing screws.

  2. Replace with a new print head. Reassemble the print head module in reverse order. Be careful not to touch the print head elements.

Diagram showing a hand using a screwdriver to adjust a component labeled 'D' in a mechanical assembly.

Important notice during TPH replacement

  1. Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion.

  2. Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch.

  3. Residue or contamination should NOT be removed by a cutter to prevent any damage by dent or scratch.

  4. Connector side should NOT be touched when cleaning TPH to prevent delaminated solder between FPC and wafer. Ink-jet characters could be erased, if cleaning cloth was touched them on FPC or label.

  5. Heater surface should be free from any condensation.

  6. TPH should NOT be put heater surface down.

Argox OS-2140Z - Important notice during TPH replacement - 1

natural_image Three electronic components: a red circle with 'O', a red X, and a gray rectangular component (no visible text or symbols)

Argox OS-2140Z - Important notice during TPH replacement - 2

natural_image Hand holding a transparent cube with red X marks, no visible text or symbols

Technical Reference

General Specifications

SpecificationOS-2140D OS-2140 OS-214plus
Printing methodDirect Transfer Drect Transfer/Thermal Transfer
Printing resolution203 dpi (8dots/mm)
Printing speed Up to 4ips (102mm/s)2~3ips(51~76mm/s)
Printing length Max 100" (2540mm)Max 43"(1092mm)
Printing width Max 4.16" (105mm)
Memory8MB DRAM(6MB user available)4MB Flash ROM(2MB user available)
CPU type 32 bit RISC microprocessor
Media sensor Reflective x 1
Operation interfaceLED indicator(Power/Ready)x2, Button(Feed)x1
Communication InterfaceRS-232(Baud rate 2400 ~ 115200 bps), USB(2.0)Centronics Parallel, RS-232(Baud rate 2400 ~ 115200 bps), USB(2.0)
FontsInternal character sets standard 5 alpha-numeric fonts from 0.049"H ~ 0.23" H (1.25mm ~ 6.0mm)Internal fonts are expandable up to 24x24 4 direction 0 ~ 270 rotation Soft fonts are downloadable
1D BarcodesOS-2140 & OS-2140D:PPLA:Code 39 (standard/with checksum digit), Code 93 Interleaved 2of 5 (standard/with checksum digit/with human readable check digit), EAN-8, EAN-13,UPC-A, UPC-E, Postnet, Codabar, Code 128 subset A/B/C, UCC/EAN-128, UCC/EAN-128 K-MART, UCC/EAN-128 , Random Weight, Plessey, HBIC, Telepen, FIM, UPC2, UPC5, GS1 Data BarPPLB:Code 39 (standard/with checksum digit),Code 93 Interleaved 2 of 5 (standard/with checksum digit/with human readable check digit), EAN-8 (standard/2 digit add-on/5 digit add-on), EAN-13 (standard/2 digit add-on/5 digit add-on), UPC-A (standard/2 digit add-on/5digit add-on), UPC-E (standard/2 digit add-on/5 digit add-on), Postnet, Codabar, Code 128 subset A/B/C, Code 128 UCC (Shipping Container Code), Code 128 Auto, German, Postcode, Matrix 2 of 5, UCC/EAN 128, UPC Interleaved 2 of 5, GS1 Data BarPPLZ:Code 39 (standard/with checksum digit), Code 93 Interleaved 2of 5 (standard/with checksum digit/with human readable check digit), EAN-8, EAN-13, UPC-A, UPC-E, Postnet, Codabar, Code 128 subset A/B/C, Code 128 Auto, UPC/EAN-Extension, Plessey, Industrial 2 of 5 , Standard 2 of 5, Logmars, MSI, Code 11, GS1 DataBarOS-214plus:PPLA:Code 39, Code 93,Code 128/subset A/B/C, Codabar, Interleaved 2 of 5, UPC A/E/2/5 add-on, EAN-13/8, UCC/EAN 128, Postnet, Plessey, Interleaved 2 of 5, Interleaved 2 of 5 with a modulo 10 checksum, Interleaved 2 of 5 with a modulo 10 checksum and shipping bearer bars , Code 128, UCC/EAN Code 128 Random Weight, HBIC, Telepen , FIMPPLB:Code 39, Code 93, Code 128/ subset A,B,C, Codabar, Interleaved 2 of 5, Interleaved 2 of 5 with check sum digit, Interleaved 2 of 5 with human readable check digit, Matrix 2 of 5, UPC A/E 2 and 5 add-on, EAN-8/13, Code 128UCC, UCC/EAN, Postnet
2D BarcodesOS-2140 & OS-2140D:PPLA/PPLB/PPLZ: MaxiCode, PDF417, Data Matrix (ECC 200 only), QR code, Composite codesOS-214plus:PPLA: PDF-417, MaxiCode, Data Matrix (ECC200 only),QR Code, Composite codesPPLB: MaxiCode, PDF-417, QR Code, Composite codes
GraphicOS-2140 & OS-2140D:PPLA/PPLB: PCX, BMP, IMG, HEX,GDI, Binary raster(PPLB Only)PPLZ: GRF, Hex and GDIOS-214plus:PPLA: PCX, BMP, IMG, HEX ,GDI PPLB: PCX, Binary raster , GDI
Emulation PPLAPPLB/PPLZ (OS-2140Z,OS-2140DZ only)
Software-Label editingWindows Driver (Win 2003/XP/Vista/Windows 7) BarTender ,
Software-UtilityPrinter Utility, Font Utility
Media TypeRoll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain paper and fabric label
MediaMax Width:4.33"(110mm) Min Width:1"(25.4mm)Thickness:0.0025"~0.01"(0.0635~0.254mm)Max roll capacity(OD):4.3"(109mm)Core size:0.5"(12.7mm) (1"(25.4mm) optional)
Ribbon N/ARibbon Width: 1"~4"Ribbon roll – max OD: 1.45"(37mm)Ribbon Length: max 92mCore size – ID: 0.5"(13mm) with notch Wax, Wax/Resin, Resin (Outside Ribbon)
Dimensions W 186mm x H 153mm x L 278mm
Weight 2.0kgs
Power SourceUniversal Switching Power Supply Input: 100V~240V, 1.5A, 50~60Hz, Output: 24VDC, 2.4A
Operation EnvironmentOperation Temperature: 40°F~100°F (4°C~38°C), 10% ~ 90% non-condensing,Storage Temperature: -4°F~122°F (-20°C~50°C)
Optional ItemsCutter, Stacker, RTC Card, ArgoKee, 2MB Asian Font Card (Traditional Chinese, Simplified Chinese, Korean and Japanese)
Agency ListingCE, FCC, cTUVus, CCC, [IMAGE]

Fonts, Bar Codes and Graphics Specification

The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB and PPLZ are printer programming languages, through which the host can communicate with your printer.

Printer Programming Language A, PPLA

Programming LanguagePPLA
Internal fonts9 fonts with different point size6 fonts with ASD smooth font.Courier font with different symbol sets.
Symbol sets (Code pages)Courier font symbol set: Roman-8, ECMA-94, PC,PC-A, PC-B, Legal, andPC437 (Greek), Russian.
Soft fonts Downloadable soft fonts
Font size1x1 to 24x24 times
Character rotation0, 90, 180, 270 degree, 4 direction rotation
GraphicsPCX, BMP, IMG, HEX, GDI
Bar code typesCode 39 (standard/with checksum digit), Code 93 Interleaved 2of 5 (standard/with checksum digit/with human readable check digit), EAN-8,EAN-13,UPC-A, UPC-E, Postnet, Codabar, Code 128 subset A/B/C, UCC/EAN-128, UCC/EAN-128 K-MART, UCC/EAN-128 , Random Weight,Plessey, HBIC, Telepen, FIM, UPC2, UPC5, GS1 Data Bar

Printer Programming Language B, PPLB

Programming LanguagePPLB
Internal fonts5 fonts with different point size
Symbol sets (Code pages)8 bits code page: 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866, 737,851,869, 1252, 1250, 1251, 1253, 1254, 12557 bits code page: USA, BRITISH, GERMAN, FRENCH, DANISH, ITALIAN, SPANISH, SWEDISH and SWISS.
Soft fonts Downloadable soft fonts
Font size1x1 to 24x24 times
Character rotation0, 90, 180, 270 degree, 4 direction rotation
GraphicsPCX, BMP, IMG, HEX, GDI, Binary raster
Bar code typesCode 39 (standard/with checksum digit), Code 93 Interleaved 2 of 5 (standard/with checksum digit/with human readable check digit), EAN-8 (standard/2 digit add-on/5 digit add-on), EAN-13 (standard/2 digit add-on/5 digit add-on), UPC-A (standard/2 digit add-on/5digit add-on), UPC-E (standard/2 digit add-on/5 digit add-on), Postnet, Codabar, Code 128 subset A/B/C, Code 128 UCC (Shipping Container Code), Code 128 Auto, German, Postcode, Matrix 2 of 5, UCC/EAN 128, UPC Interleaved 2 of 5, GS1 Data Bar

Printer Programming Language Z, PPLZ

Programming LanguagePPLZ
Internal fonts8 (A~H) fonts with different point size.8 AGFA fonts: 7 (P~V) fonts with fixed different point size (can't scale).1 (0) font with scaling point size.
Symbol sets (Code pages)USA1, USA2, UK, HOLLAND, DENMARK,NORWAY, SWEDEN/FINLAND, GERMAN, FRANCE1, FRANCE2, ITALY, SPAIN, MISC,JAPAN, IBM850.
Soft fonts Downloadable soft fonts
Font size1x1 to 10x10 times
Character rotation0, 90, 180, 270 degree, 4 direction rotation
GraphicsGRF, Hex and GDI
Bar code typesCode 39 (standard/with checksum digit), Code 93 Interleaved 2of 5 (standard/with checksum digit/with human readable check digit), EAN-8,EAN-13, UPC-A, UPC-E, Postnet, Codabar, Code 128 subset A/B/C, Code 128 Auto,UPC/EAN-Extension, Plessey, Industrial 2 of 5, Standard 2 of 5, Logmars, MSI, Code 11, GS1 DataBar

Notes:

  1. The bare core for the ribbon must be 11 cm in length. It should have two opposite slits at two ends. If the ribbon itself is less than 11 cm, it must be aligned with the bare core in the left side when you install it.

Interface Specifications

USB Interface

This is port complies with USB 2.0 Full Speed.

Connector Terminal Pin Assignment

PinSignal Description
1VBUS 5V
2D -Differential data signaling pair -
3D +Differential data signaling pair +
4GND Ground

Argox OS-2140Z - USB Interface - 1

USB series "B" Receptacle Interface

Serial

The RS232 connector on the printer side is a female, DB-9.

PinDirection Definition
1 Shorted to Pin 6
2 In RxData T
3 Out TxData
4 N.C.
5 Ground
6 Shorted to Pin 1
7 Out RTS
8 In CTS
9 Out +5V

Note :

Pin 9 are reserved for KDU (keyboard device unit), therefore do not connect these pins if you are using a general host like a PC.

Ethernet

The following port complies with Ethernet communication.

PinSignal
1Transmit+
2Transmit-
3Receive+
4Reserved
5Reserved
6Receive-
7Reserved
8Reserved

Parallel (Centronics)

The parallel port is a standard 36-pin Centronics, which complies with IEEE 1284 standard (compatibility mode). Pin assignments are as follows:

PinDirectionDefinitionPinDirectionDefinition
1 Inn/STROBE16 -Ground
2~9In Data 1~817 -Chassis Ground
10 Out nACK18 -Peripheral High
11 Out BUSY19~30-Signal Ground
12 Out PE 31InnINIT
13 Out SELECT 32OutnFAULT
14 InnAUTOFEED33~35- N.D.
15 - N.D. 36In nSELECTIN

Auto Polling

Both the serial port and parallel port of this printer can be activated at the same time, i.e the printer can simultaneously communicate with two PCs via different ports. However as no port contention is made for this printer, if both PCs transmit data at the same time the data may become damaged in the receiving buffer.

Connection with host

Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible)

DTR 20 ......1 DSRDTR 4 ......1 DSR
DSR 6 ......6 DTRDSR 6 ......6 DTR
TX 2 ......2 RXTX 3 ......2 RX
RX 3 ......3 TXRX 2 ......3 TX
CTS 5 ......7 RTSCTS 8 ......7 RTS
RTS 4 ......8 CTRRTS 7 ......8 CTS
GND 7 ......5 GNDGND 5 ......5 GND

Alternatively you can just connect the 3 wires in the following way.

Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible)

TX 2 ......2 RXTX 3 ......2 RX
RX 3 ......3 TXRX 2 ......3 TX
GND 7 ......5 GNDGND 5 ......5 GND
pin 4pin 4
pin 5pin 6
pin 6pin 7
pin 20pin 8

The simplest way to connect to other hosts (not PC compatible) or terminals is:

PrinterTerminal/Host
Pin 2- RxData......TxData
Pin 3- TxData......RxData
Pin 5- Ground......Ground

In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free.

Baud rate: 2400, 4800, 9600(default), 19200, 38400, 57600, 115200 bauds.(programmable by command)

Data format: always 8 data bits, 1 start bit and 1 stop bit.

Parity: always non parity

Handshaking: XON/XOFF as well as CTS/RTS (hardware flow control).

If you run an application with the bundled printer driver under Windows and use the serial port, you should check the above parameters and set the flow control to "Xon/Xoff" or "hardware".

Appendix I - Installing the Cutter

  1. Turn off the printer power and unplug the power cable and Serial / USB cable.
  2. Remove the top cover.
  3. Remove the two screws under the base housing.

Argox OS-2140Z - Appendix I - Installing the Cutter - 1

natural_image Line drawing of a rectangular electronic device with a lid and mounting bracket (no text or symbols)

Argox OS-2140Z - Appendix I - Installing the Cutter - 2

natural_image Line drawing of a 3D mechanical part with internal cavities and mounting holes (no text or symbols)

Argox OS-2140Z - Appendix I - Installing the Cutter - 3

natural_image Technical line drawing of a mechanical device with rollers and housing (no text or symbols)
  1. Remove the whole print head assembly by releasing the 4 screws at its feet.

Print Head Assembly

  1. Add the cutter baby board to J16 on the main board.

Argox OS-2140Z - Appendix I - Installing the Cutter - 5

natural_image Interior view of an electronic device showing circuit board and components (no readable text or symbols)
  1. Secure the four screws attaching the cutter.

Cutter

  1. Plug the cutter's connector into the PCB's header connector (J9).
  2. Reattach the print head assembly by securing the 4 screws.
  3. Click back the middle cover.
  4. Secure the two screws for the base housing.
  5. Click the top cover into place.

Appendix II - Installing the Extension Card

Extension Card designated for all optional extension modules. For example, RTC card and Add-on card.

Install the extension card into the printer as follows:

  1. Turn off the printer power.
  2. Remove the top cover.
  3. Release the two screws at the bottom of the base housing.

Argox OS-2140Z - Appendix II - Installing the Extension Card - 1

natural_image Line drawing of a rectangular electronic component or housing (no text or symbols)

Argox OS-2140Z - Appendix II - Installing the Extension Card - 2

natural_image Technical line drawing of a mechanical housing or enclosure component (no text or symbols)

Argox OS-2140Z - Appendix II - Installing the Extension Card - 3

natural_image Technical line drawing of a mechanical device with rollers and housing (no text or symbols)
  1. Remove the middle cover.

Slot for Extension card

  1. Mount the extension card to J14 on the main board.

Argox OS-2140Z - Appendix II - Installing the Extension Card - 5

natural_image Interior view of an electronic device showing internal circuit board and components (no text or symbols visible)
  1. Click back the middle cover.
  2. Secure the two screws for the base housing.
  3. Click the top cover into place.
Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : Argox

Model : OS-2140Z

Category : Printer