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A-2240ZE - Printer Argox - Free user manual and instructions

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Download the instructions for your Printer in PDF format for free! Find your manual A-2240ZE - Argox and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. A-2240ZE by Argox.

USER MANUAL A-2240ZE Argox

A SERIE PRINTERS A-2240, A-2240E, A-2240Z, A-2240ZE, A-3140, A-3140Z A-2240M, A-2240ME User's Manual

Argox A-2240ZE - 1

natural_image Illustration of a printer with paper filter and paper edge (no text or symbols)

Argox A-2240ZE - 2
Ribbon & Media Installation video

Website: http://www.argox.com

Introduction

Proprietary Statement

This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd.

Product Improvements

Continuous improvement of products is a policy of Argox Information Co., Ltd. All specifications and signs are subject to change without notice.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into a different outlet on a different circuit.
  • Consult the dealer or an experience Radio/TV technician for help.

This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. The user is cautioned that any changes or modifications not expressly approved by Argox Information Co., Ltd. could void the user's authority to operate the equipment.

Liability Disclaimer

Argox Information Co., Ltd. takes steps to assure that the company's published engineering specifications and manuals are correct; however, errors do occur. Argox Information Co., Ltd. reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or

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anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Argox Information Co., Ltd. has been advised of the possibility of such damages.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Safety

Argox A-2240ZE - Safety - 1

Supplemental Information: This device complies with the requirement of FCC Part 15 Rules. Operation is subject to the following two Conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICES-003 class A requirements. Cet equipement est conforme a ICES-003 classe A de la norm Industrielle Canadian.

Argox A-2240ZE - INDUSTRY CANADA NOTICE: - 1

Please only use adapters with the following electrical characteristics and are certified by current legislation. Using other adapters may damage the device and void the warranty also cause risks to the user. Features Output: 24VDC, 2.4A

Argox A-2240ZE - INDUSTRY CANADA NOTICE: - 2

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 2010 Class A EN 55024:2010

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Argox A-2240ZE - INDUSTRY CANADA NOTICE: - 3

Argox Information Co., Ltd certifies that the following products and/or components are compliant with the current requirements of the European Union Restriction on the use of Hazardous Substances (RoHS) Directive, 2011/65/EC.

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Table of Contents

Introduction....2

Proprietary Statement 2

Product Improvements.... 2

FCC Compliance Statement 2

Liability Disclaimer....2

Safety 3

Getting Started....7

Unpacking....7

Package Contents....8

Connecting the Power Supply....9

Getting to Know Your Printer.... 12

Parts and Features 12

Controls and Indicators.... 14

Loading Ribbon and Media.... 16

Loading a Ribbon.... 16

Loading Media 21

Standard Mode 21

Peel Off Mode 26

Cutter Mode 31

Configuration and Configuration 39

Performing Calibration and a Configuration Report.... 39

Resetting Printer to Factory Defaults 41

Sensor Detection 42

Detection Area of the Transmissive Sensor (edge)....42

Detection Area of the Transmissive Sensor (centre)....43

Detection Area of the Reflective Sensor 44

Computer Connections.... 45

USB Interface Requirements 45

Serial (RS-232) Interface Requirements 46

Serial Cabling Requirements 46

Ethernet 10/100 Internal Printer Server Option 48

Communicating with the Printer 50

Installing a Plug and Play printer driver (for USB only).... 51

Installing the Printer Driver.... 58

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Troubleshooting 70

LED Diagnosis 70

Miscellaneous 73

Recovery....74

Caring for Your Printer....75

Cleaning....75

Media Sensor 75

Thermal Print Head 75

Replacing Thermal Print Head 78

Technical Reference 81

General Specifications 81

Fonts, Bar Codes and Graphics Specification 84

Printer Programming Language A, PPLA 84

Printer Programming Language B, PPLB 85

Printer Programming Language Z, PPLZ.... 86

Interface Specifications 87

USB Interface 87

Serial 88

Ethernet 89

Connection with host 90

Appendix I - Installing the Extension Card....92

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Getting Started

Congratulations on choosing the Argox Amigo Series desktop barcode printer. This user's manual will help you get to know your new printer. The manual includes a guide to operating the printer as well as related information on troubleshooting, maintenance, and technical reference. Illustrations are provided to help you quickly become familiar with the printer.

Unpacking

After receiving your printer, please check for possible shipping damage:

  1. Inspect the outside of both the box and the printer for possible damage.
  2. Open the top cover of the printer to see if the media compartments are in order.

Note: If damage has occurred, contact your shipping company immediately to file a claim.

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Printer Quick Installation Guide DVD Power Cord Power Supply 0.5" ID Core for Ribbon Media Holder USB Cable

Package Contents

  • Printer
  • Quick Installation Guide
    • DVD
    • Power Supply
  • Power Cord
  • USB Cable
    • 0.5" ID Core for Ribbon
    • Media Holder

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Connecting the Power Supply

Connect the power supply as below.

WARNING: 1. do not operate the printer and power supply in an area where they might get wet.

  1. Make sure the power switch is in the "O" position.
  2. Insert the barrel connector of the power supply into the power jack on the back of the printer.
  3. Insert the separate power cord into the power supply.
  4. Plug the other end of the cord into an AC electrical outlet.

AC Electrical Outlet Power Jack RS-232 Serial Port Power Switch USB Port Barrel Connector Power Supply Power Cord

A-2240/A-3140/A-2240M

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AC Electrical Outlet Power Jack Power Switch Ethernet USB Port Barrel Connector RS232 Serial Port Power Supply Power Cord

A-2240E/A-2240ME

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Getting to Know Your Printer

The illustrations that follow describe the printer's parts, features, controls, and indicators.

Parts and Features

Top Cover Ready Indicator Power Indicator Feed Button Power Switch

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Argox A-2240ZE - Parts and Features - 2

Controls and Indicators

The printer's controls and indicators are shown in the diagram below. The following table explains control and indicator functions.

Top Cover Ready Indicator Power Indicator Feed Button Power Switch 14

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Control / IndicatorFunction
Power SwitchOn: turns on normal operationOff: turns off powerNote: Turn power off before connecting or disconnecting cables
Power IndicatorGreen light shows printer power onLight off shows printer power offBlinking light indicates error has occurred
Ready IndicatorGreen shows printer is ready to operateBlinking light indicates printer is paused or receiving dataSeagull driver status monitor
Feed ButtonPress to advance the label media to the first printing positionPress to take the printer out of "pause"Press and hold while turning on the power to print out a configuration profile

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Loading Ribbon and Media

This section describes how to load ribbon and media in the Amigo Series printers.

Loading a Ribbon

Note: This section does not apply to direct thermal printing.

  1. Lift the top cover to expose the media compartment.
  2. Unlatch the print head module by pushing the two purple release levers on the sides toward the rear.
  3. Turn over the print head module to expose the ribbon supply holder.

Argox A-2240ZE - Loading a Ribbon - 1

natural_image Illustration of hands holding a digital payment card with arrows indicating press or usage (no text or symbols present)

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Media Compartment Release Lever Print Head Module Ribbon Supply Holder

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  1. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core.
  2. Attach the edge of the ribbon on the bare core and wind it a little bit onto the core.
  3. Insert the ribbon roll into the supply holder. (First snap in the right side and then the left side.)

Ribbon Roll Bare Core

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  1. Turn back the print head module and then insert the bare core into the pick-up holder. (First snap in the right side, then the left side.)

Argox A-2240ZE - Loading a Ribbon - 4

natural_image Illustration of a hand operating a printer with a paper airplane (no text or symbols visible)

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  1. Turn the wheel of the print head module to ensure the ribbon is tightly wound.
  2. Press down the print head module on both sides firmly till you hear a snap.

near a snap. Wheel

Print Head Module 20

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Loading Media

The Amigo Series printers offer three different loading modes: standard, peel-off, or with a cutter.

• Standard mode allows you to collect each label freely.
- Peel-off mode peels backing material away from the label as it prints. After the label is removed, the next label prints.
• Cutter mode automatically cuts the label after it prints.

Standard Mode

  1. Lift the top cover to expose the media compartment.

Argox A-2240ZE - Standard Mode - 1

natural_image Illustration of hands holding a printer with arrows indicating press or binding (no text or symbols present)

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  1. Remove the media hanger.
  2. Load the media roll onto the hanger.
  3. Unlatch the print head module.
  4. Open the front cover to allow the labels pass through the slot.

Media Hanger

Media Compartment

Ribbon Roll Front Cover

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  1. Lead the labels through the media guides with the other hand. The media guide can be adjusted centrally to fit with different label widths.

Media Guides

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  1. Press the print head module down firmly on both sides until you hear a snap.

Print Head Module
Argox A-2240ZE - Standard Mode - 5

natural_image Line drawing of a hand holding a device with a cable inserted, showing internal components and a screen (no text or symbols)

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  1. Close the top cover and turn on the printer or press the feed button if the printer is already on.

Feed Button

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Peel Off Mode

  1. Unscrew the two screws behind the front cover.
  2. Remove the front cover.

Screw

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  1. Plug in the dispenser connector.
  2. Mount the dispenser module.

Dispenser Connector

Dispenser Module

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  1. Secure the two screws behind the front cover.
  2. Lead the labels through the media guides and dispenser.

Screws

Media Guides Dispenser

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  1. Press down the print head module firmly until you hear a snap.
  2. Close the top cover and turn on the printer or press the feed button if the printer is already on.

Feed Button

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  1. Press the feed button and the label backing paper will come out from the slot under dispenser.

Note: The feed button does not make the printer peel. Peeling occurs only when the software is properly set.
Feed Button Label Backing Paper

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Cutter Mode

Note: For cutter mode you must first install the cutter and cutter baby board to J16 on the main board

  1. Turn off the POWER switch.
  2. Unscrew the two screws behind the front cover.
  3. Remove the front cover.

Screw Front Cover

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  1. Loose the 2 screws on the printer bottom.

Screw

  1. Pull out front side of "Middle Cover" then remove it from "Bottom".
  2. Take out "Middle Cover".

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Middle Cover Pull

Bottom Screw

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  1. Remove the whole print head assembly by releasing the 4 screws at its feet.

Screw

  1. Plug the cutter baby board to J16 on the main board.

J16 34

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  1. Reattempt the print head assembly by securing the 4 screws and pull the front side of "Middle Cover" to put it back.
  2. Screw the 2 screws on the printer bottom.
  3. Unscrew the screw on the printer module.
  4. Remove the tear off bar.

Tear Off Bar

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  1. Plug in the cutter connector

Cutter Connector

  1. Mount Cutter module, and install cutter module completely.

Screw Cutter module

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Cutter Module

  1. Lead the label through the media guides and cutter slot.
  2. Press down the print head module firmly on both sides until you hear a snap.

Media Guides

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Print Head

Note: The feed button does not make the printer cut. Cutting occurs only when the software is properly set.
Feed Button 38

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Configuration and Configuration

This section discusses calibration, printing configuration and resetting the printer to factory defaults.

Performing Calibration and a Configuration Report

  1. Make sure the media is properly loaded and the top cover of the printer is closed.
  2. Turn off the printer power.
  3. Press and hold the FEED button while turning on the power, until the printing motor is activated.
  4. Media Calibration will be performed while the printer automatically feeds the label stock for a certain length; then the printer motor suspends for one second and then prints out configuration/ self-test labels. Release the FEED button as soon as printer starts to print.
  5. The profile includes firmware version, ROM checksum, RS-232, thermal transfer/direct thermal settings, hardware configuration, and font types.
  6. At PPLB emulation, the printer enters character dump mode. To exit from dump mode, press the feed button again. (If you accidentally print the label without exiting from dump mode in advance, you need to turn on the printer or press feed button again to print normally.)

Important! You must always carry out calibration when changing media. Failure to do so will result in improper detection by the label sensor.

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Note: When using A-2240E or A-2240ME models, if you do not need configuration report, please press and hold the feed button while turning on the power, wait after about 20-25 seconds, release the feed button as soon as printer starts to feed a label.

Note: Revise the factory default settings that stored in flash, even if turn off the power source cannot be eliminated.

S

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Resetting Printer to Factory Defaults

  1. Turn on the printer and wait till both "Ready" indicator and "Power" indicator stay solid green.
  2. Press the "Feed" button for 5 seconds, and the "Ready" indicator and "Power" indicator will go off in order. (at this step, if the "FEED" button is pressed for 10 seconds, printer will reset first >> feed blank labels as media calibration >> and then print configuration/ self-test labels.)
  3. Once "Power" indicator becomes lit again, release the FEED button.
  4. "Ready" indicator will then become lit, too. At this moment, the printer has resumed its factory default settings

Note: Revise the factory default settings that stored in flash, even if turn off the power source cannot be eliminated.

Sensor Detection

Detection Area of the Transmissive Sensor (edge)

The Transmissive Sensor (edge) is positioned at 7.7mm from the left edge of media. The detection area, as illustrated below.

Gap Lateral Gap 2.7mm Lateral position Min. 2mm Min. 4.5mm Min. 4.7mm

Notch sensor position Notch Min. 2mm Min. 12mm 7.7mm

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Detection Area of the Transmissive Sensor (centre)

The Transmissive Sensor (centre) is positioned at the centre of the media. The detection area, as illustrated below.

Oval Hole
sensor position sensor hole Min. diameter 3mm

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Detection Area of the Reflective Sensor

The reflective Sensor (edge) is positioned at 5.65mm from the left edge of media. The black mark minimum width (horizontal) should be 10mm on the left edge of media. The detection area, as illustrated below.

Black Mark
sensor position Black mark should be on the back of media. 5.65mm Sensor position Min. 2mm Min. 10mm

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Computer Connections

Note: You must insert the power supply's barrel connector into the power jack on the back of the printer before connecting communication cables.

This printer comes with a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface, a USB interface and Ethernet option. You must supply the required interface cable for your application.

Note: This printer complies with FCC Rules and Regulations, Part 15, for Class A Equipment, for use with fully shielded six-foot data cables. Use of longer cables or unshielded cables may increase radiated emissions above Class A limits.

USB Interface Requirements

The Universal Serial Bus (USB) interface is version 2.0 and 1.1 compliant and provides a full-speed (12Mb/s) interface that is compatible with your existing PC hardware. The USB's "plug and play" design makes installation easy. Multiple printers can share a single USB port/hub.

Serial (RS-232) Interface Requirements

The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.

For technical and pin-out information, please refer to the Technical Reference, Interface Specifications in this manual.

Serial Cabling Requirements

Data cables must be of fully shielded construction and fitted with metal or metalized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.

To minimize electrical noise pickup in the cable:

  • Keep data cables as short as possible (6 ft or 1.83m recommended).
  • Do not tightly bundle the data cables with power cords.
  • Do not tie the data cables to power wire conduits.

Notes:

Default settings are included in the configuration report.

AC Electrical Outlet Power Jack RS 232 Serial Port Power Switch USB Port Barrel Connector Power Supply Power Cord

A-2240/A-3140/A-2240M

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Ethernet 10/100 Internal Printer Server Option

This connector is for Ethernet application; it is convenient to use several printers by Ethernet connector at the same time.

Notes:

When using Ethernet model printer, please wait till the Ready Indicator to stop blinking and then can start to use printer.

AC Electrical Outlet Power Jack Power Switch USB Port RS232 Serial Port Power Cord Etherenet (10/100 network communication) Barrel Connector Power Supply

A-2240E/A-2240ME

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Ethernet Status/Activity Indicators

LED Status Description
Both Off No Ethernet link detected
Green LEDSpeed LED
On: 100 Mbps link Off: 10 Mbps link
Amber LEDLink/Activity LED
On: link up Off: link down Flash: activity

Green LED Amber LED

Communicating with the Printer

The bundled printer driver can be applied to all applications under Windows XP/ Vista/ Windows 7, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer.

The following installation steps are based on A-2240 as an example. The screens included for these steps are taken from Windows XP; steps in other versions of operation systems are similar.

Installing a Plug and Play printer driver (for USB only)

Note:

We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull. (Even though the "Add Printer Wizard" is from Microsoft, it too easily performs a number of tasks incorrectly when updating existing drivers. It also badly handles the situation where a printer driver is already in use by a Windows application.)

  1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable to the USB port on the printer and on the PC.
  2. Turn on the printer. If the printer supports Plug-and-Play, and you have successfully connected it using a USB cable, then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver. Click Cancel and do not install the driver using this wizard.
  3. Prepare the documentation and software CD-Rom from printer package and then install to CD-Rom drive of your computer. The CD-Rom will bring out the following prompt. Click "Go":

ARGOX ARGOX CAN. Provide a full range of Products of outstanding quality... QR CODE

  1. Under A-2240 product selection prompt, choose Seagull Driver version and then start installation:

ARGOX ASIANHUA XINSHU PreView Show out Purpina Data Collector A-2240 Programmer Manual TA-A-PTB Printer Driver Image 1.1.1.1 The name of the software is publicly designed to be used in the design of a computer-based serverless Controller US (S70C_37F_UC_Arjun) Command Library as a manufacturer's Command Library 1643 800mm A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 800mm 800mm

Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.

  1. On the Seagull Driver Wizard prompt, select the first radio button to "Install a driver for a Plug and Play printer":

Seagull Driver Wizard Plug and Play Printer Detection New Plug and Play printers are automatically detected for installation. Select the printer driver to install. ○ Install a driver for a Plug and Play printer: Printer Model Port Argox A-2240 PPLB USB8002 ○ Install a driver for another printer < Back Next > Cancel

  1. Enter Printer name (i.e. Argox A-2240D PPLB) and select "do not share this printer", and click "Next"

Seagull Driver Wizard Specify Printer Name Names are used to identify the printer on this computer and on the network. Enter a name for this printer. Printer: Argox A-240 PPL8 Use this printer as the default printer Specify whether or not you want to share this printer with other network users. When sharing, you must provide a share name. ○ do not share the printer ○ share name: < Back Next > Cancel

Then click "Next."

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  1. Check all the data on the showing screen, if it is correct, click "Finish".

Seagull Driver Wizard Completing the Seagull Driver Wizard A new printer will be installed using the following settings: Name: Argox A-2240 PPLB Share: USD692 Port: Default: Yes Manufacturer: Argox A-2240 PPLB Model: Version: 7.1.9_M-5 To begin the driver installation process, click Finish. < Back Finish Cancel

  1. After the related files have been copied to your system, click "Finish".

Seagull Driver Wizard Installing Drivers Please wait while your system is updated. Installing printer 'Argox A-2240 PPLB'... < Back Finish Cancel

  1. After driver installation is complete, click "Close". The driver should now be installed.

Seagull Driver Wizard Completed The following operations were completed successfully: Installed printer Argax A-2240 PPLR Close Cancel

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Installing the Printer Driver

  1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.

  2. Prepare the documentation and software DVD-Rom from printer package and then install to DVD-Rom drive of your computer. The DVD-Rom will bring out the following prompt. Click "Go":

ARGOX ARGOX CAN. Provide a full range of Products of outstanding quality...

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  1. Under A-2240 product selection prompt, choose Seagull Driver version and then start installation:

ARGOX A-2240 Printed Simaker Principle Data Collector Programmer Manual FPLA, FTRB Printer Driver Sign: 1.0 GB Standard Library is used to be installed in the application of the Standard Library (L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. L. Command Library (the professional user) Command Library VAS 10 GB/1000x A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 10 GB/1000x A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2240 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 10 GB/1000x A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 A-2235 10 GB/1000x A-2235 A-2235 A-2235 A-2285 A-2885 A-8885 A-8885 A-8885 A-8885 A-8885 A-8885 A-8885 10 GB/1000x A-8885 A-8885 A-8885 A-8885 A-8885 10 GB/1000x A-8885 A-8885 A-8885 A-8885 10 GB/1000x A-8885 A-8885 A-8885 A-8885

Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.

  1. On the prompt, Windows Printer Driver, select "I accept..." and click "Next".

Windows Printer Drivers License Agreement Please read the following license agreement carefully. SEAGULL SCIENTIFIC WINDOWS PRINTER DRIVER LICENSE AND LIMITED WARRANTY Seagull Scientific, Inc. ("Seagull") grants you a non-exclusive license to use the accompanying Windows Printer Driver(s) and related documentation ("Seagull Software"), subject to the following provisions. You assume full responsibility for the selection of the Seagull Software to achieve your intended results, and for the installation, use, and results obtained from the Seagull Software. Both the software and the related material are Copyrighted and are protected by law. Title and all rights and interests in the Seagull Software, whatever resident and on whatever media, are and shell remain the property of Seagull. Furthermore, by using the accompanying driver(s), you agree to accept all terms of this license. If you object to any terms in this license, you must immediately accept the same terms in this license. (See Section 14-20)

  1. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next".

Windows Printer Drivers Installation Directory Please select the directory to unpack the software. SEAGULL C:\Seagull The software will be unpacked to the directory listed below. To unpack to a different directory, other type in the new path or click Browse to select a different directory. Installation Directory: C:\Seagull Browse... Space required on drive: 33.0 MB Space available on selected drive: 8.3 GB < Back Next> Cancel

  1. Click "Finish".

Windows Printer Drivers Installation Information Follow the instructions below to install the software. Instructions After the drivers are unpacked, install them using the DriverWizard. Options ✓ Run Driver Wizard after unpacking drivers ✓ Read installation instructions (contained in 'Installation_Instructions.html') < Back Finish Cancel

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7. Select Install printer drivers and Click "Next"

Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers. What would you like to • Install printer drivers ○ Upgrade printer drivers ○ Remove printer drivers < Back Next > Cancel

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8. Select model & emulation - the following examples are based on model A-2240 PPLB:

Seagull Driver Wizard Specify Printer Model The manufacturer and model determine which primer driver to use. Specify the model of your printer. Printer Model Argos A-50 PPL3 Argos A-100 PPL3 Argos A-150 PPL3 Argos A-200 PPL3 Argos A-200x PPL3 Argos A-300 PPL3 Argos A-2240 PPL3 Argos A-2748 PPL3 Argos A-2240 PPL3 Source: C:\Seagull\New Folder Version: 7.1.6 M-3 (CS/66/2009) Browse... < Back Next > Cancel

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  1. Select the port of the printer and click "Next".

Seagull Driver Wizard Specify Port A port is used to connect a printer to the computer. Specify the port that you are using. If you are connecting using TCP/IP or another port type not listed below, create a new port. Port Type COM20: Serial Port (9630:8N1) COM29: Serial Port (9630:8N1) COM2: Serial Port (9630:8N1) FILE: Local Port USB001 Virtual printer port for USB USB002 Virtual printer port for USB USB003 Virtual printer port for USB USB004 Virtual printer port for USB Create Port... Configure Port... < Back Next > Cancel

  1. Enter Printer name (i.e. Argox A-2240 PPLB) and select "do not share this printer", and click "Next".

Seagull Driver Wizard Specify Printer Name Names are used to identify the printer on this computer and on the network. Enter a name for this printer. Printer: Argos A2240 PFLB ✓ Use the printer as the default printer Specify whether or not you want to share this printer with other network users. When sharing, you must provide a share name. ● Do not share this printer ○ Share name: < Back Next > Cancel

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  1. Check all the data on the showing screen, if it is correct, click "Finish".

Seagull Driver Wizard Completing the Seagull Driver Wizard A new printer will be installed using the following settings: Name: Argex A 2240 PPLB Share: USD601 Port: Default: Yes Manufacturer: Model: Argex A 2240 PPLD Version: 7.1.9 M S To begin the driver installation process, click Finish. < Back Finish Cancel

  1. After the related files have been copied to your system, click "Finish".

Seagull Driver Wizard Installing Drivers Please wait while your system is updated. Installing printer 'Argox A-2240 PPLB'... < Back Finish Cancel

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  1. After driver installation is complete, click "Close". The driver should now be installed.

Seagull Driver Wizard Completed Successfully The following operations were completed successfully: Installed printer Argox A-2240 PPLB Close Cancel

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Troubleshooting

Normally, when the printer is in not working properly, the "Power" LED blinks continuously, and printing and communication between the host and printer stops.

LED Diagnosis

If the Power and Ready LEDs are blinking, it means you may have a problem. To understand the problem, please check the Power and Ready LEDs and refer to the following solutions:

LED Indicators: Power and Ready LEDs blink at the same tempo

Power LEDReady LED
ON ON
OFF OFF
Possible ProblemsSolutions Remarks
Miss-detect gapCheck the label pathCheck the label sensorIf you use a continuous label roll and run under Windows, select the continuous media.
Label stock out Supply the label roll
Label stock not installedInstall the label roll
Label jam Recover the jam

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LED Indicators: Power and Ready LEDs blink alternately

Power LEDReady LED
ON OFF
OFF ON
Possible ProblemsSolutions Remarks
Ribbon out Supply the ribbon rollNot applicable to direct thermal type.
Ribbon jam Recover the jam
Ribbon sensor errorReplace ribbon sensor

LED Indicators: Only the Power LED blinks

Power LEDReady LED
ON ON
OFF ON
Possible ProblemsSolutions Remarks
Serial IO error Checkthe baud rate Serial interface only
Memory full Add the extension RAM(flash memory card)
Cutter failed, or jam at cutterCheck the cutter Recover the jamOccurs only when installing or setting the cutter
Hardware error Call for service

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LED Indicators: Only the Ready LED blinks

Power LEDReady LED
ON ON
ON OFF
Possible ProblemsSolutions Remarks
Print head too hotPrinting will stop until the print head cools to an acceptable printing temperature. When it does, the printer will automatically resume operation.
Printer head module uncoveredMake sure that printer head module has been covered.

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Miscellaneous

■ If the host shows "Printer Time out"

  1. Check if the communication cable (serial) is connected securely to your serial port on the PC and to the connector on the printer at the other end.
  2. Check if the printer power is turned on.

If the data has been sent, but there is no output from the printer. Check the active printer driver, and see if Seagull driver for your Windows system and the label printer has been selected.
■ Vertical streaks in the printout usually indicate a dirty or faulty print head. (Refer to the following examples.)

Argox A-2240ZE - Miscellaneous - 1

natural_image Abstract pattern of dark textured and white grid textures with no text or symbols

Clean the print head. If the problem persists, replace the print head.

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■ Poor printout quality:

• The ribbon may not be qualified.
• The media may not be qualified.
- Adjust the Darkness (heat temperature).
- Slow down the print speed.
• Refer to the next chapter and clean the related spare parts.

Recovery

After correcting problems, simply press the panel button or restart the printer to continue your print jobs. Make sure the LEDs are not blinking and remember to resend your files.

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Caring for Your Printer

Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure to clean the print head, media path, and media sensor could result in inadvertent loss off labels, label jams and possible damage to the printer.

Note: Turn off the printer before cleaning.

Cleaning

Clean the following components of the printer using a cotton bud dampened with alcohol. Do not soak the cotton bud excessively.

Media Sensor

Debris or dirt on the media sensor can cause a miss-read or unstable detection of the label gap. Clean with a cotton bud dampened with alcohol.

Thermal Print Head

Thermal paper stock and the ribbon release debris on the print head, which degrades printing quality. Clean the print head with methanol or isopropyl alcohol and a cotton bud. Do not touch the heater element with your fingers. Debris or dirt on the roller should be cleaned with alcohol.

TPH Cleaning Interval:

It's strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it's found print quality is degraded, please clean print heads more frequently.

TPH Cleaning Material:

Surface of print head's heating element is very fragile. To prevent from any possible damage, please use soft cloth or cotton buds with "Ethanol" or "industry alcohol" to clean print head surface. It's strongly recommended to wear hand gloves during cleaning progress. Do not touch print head surface by bare hands or with any hard equipment. Water or spit should be kept away in case of corrosion on heating elements.

TPH Cleaning Direction:

When cleaning print head, please always wipe in One-Way Direction - from Left to Right only, or from Right to Left only, to clean "Heating Line" of print head gently without excessive stress. Do not wipe back and forth, to avoid dust, dirt, or ribbon residue on cleaning cotton would be attached onto print head again. (Please refer to below picture)

Argox A-2240ZE - Thermal Print Head - 1

natural_image Diagram of a printer with an open lid and internal components, showing no text or symbols.

Special Caution:

Warranty of print heads will be void if print head serial number is removed, altered, defected, or made illegible, under every circumstance.

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Replacing Thermal Print Head

  1. Turn off the power and wait for both LEDs to go off.
  2. Push the print head module and pull it down as shown by the two arrows below. This releases the print head module from the printer chassis.

Push

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  1. Loosen the 2 screws(C) and take off COVER-TPH(79)
  2. Unplug the 2 print head cables from the connectors on the old TPH-module.
  3. Plug the 2 print head cable to the new TPH-module.
  4. Screw the COVER-TPH (79).
  5. Put the new "Print Head module" onto "Printer Chassis" with the same way, which you released it from "Printer Chassis

(C) (79) TPH Module

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Important notice during TPH replacement

  1. Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion.
  2. Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch.
  3. Residue or contamination should NOT be removed by a cutter to prevent any damage by dent or scratch.
  4. Connector side should NOT be touched when cleaning TPH to prevent delaminated solder between FPC and wafer. Ink-jet characters could be erased, if cleaning cloth was touched them on FPC or label.
  5. Heater surface should be free from any condensation.
  6. TPH should NOT be put heater surface down.

Argox A-2240ZE - Important notice during TPH replacement - 1

natural_image Three electronic components: a green circuit board, a gray control box with a switch, and a red circle and X symbols (no readable text or labels)

Argox A-2240ZE - Important notice during TPH replacement - 2

natural_image Hand holding a small electronic device with a red X mark crossed out (no visible text or symbols)

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Technical Reference

General Specifications

SpecificationA-2240A-2240ZA-2240EA-2240ZEA-2240MA-2240MEA-3140A-3140Z
Printing methodDirect Transfer/Thermal Transfer
Printing resolution203 dpi (8dots/mm) 300 dpi(12dots/mm)
Printing speedUp to 5 ips (127mm/s) Up to 4 ips (102 mm/s)
Printing lengthMax 100° (2540 mm) Max 50° (1270 mm)
Printing widthMax 4.1° (104mm)
Memory8MB DRAM(9MB user available)4MB Flash ROM(2MB user available)8MB DRAM(9MB user available)8MB Flash ROM(6MB user available)
CPU type32 bit RISC microprocessor
SensorsMedia gap & black line Reflective sensor x 1 (movable)& Transmissive sensor x 1 (movable)Center Fixed transmissive x 1 / Head open switch / Ribbon end sensor
Operation interfaceLED indicator(Power/Ready)x2, Button(Feed)x1
Communication InterfaceA-2240, A-2240Z, A-3140, A-3140Z, A-2240V, RS-232(Baud rate 2400 ~ 115200 bps), USB A-2240E, A-2240ME, RS-232(Baud rate 2400 ~ 115200 bps), USB, Ethernet
FontsInternal character sets standard5 alpha numeric fonts from 0.049*H ~ 0.23° H (1.25mm ~ 6.0mm)Internal fonts are expandable up to 24x24 4 direction 0 ~ 270 rotationSoft fonts are downloadableAbility to print any Windows True Type font easily
1D BarcodesPPLA:Code 39, UPC-A, UPC-E, Code 128 subset A/B/C, EAN-13, EAN-8, HBIC. Codabar, Plessey, UPC2, UPC5, Code 93, Postnet, UCC/EAN-128, UCC/EAN-128 K-MART, UCC/EAN-128 Random Weight, Telepen, FIL,Interleave 2 of 5 (Standard/with modulo 10 checksum/with human readable check digit/with modulo 10 checksum & shipping bearer bars), GS1 Data bar (RSS)PPLB:Code 39 Std. & Extended. UPC-A, UPC-E. Matrix 2 of 5, UPC-Interleaved 2 of 5,Code 39 with check sum digit, Code 93, EAN-13, EAN-8 (Standard, 2 /6digit add-on), Codabar, Postnet. Code'28 subset A/B/C, Code 128 UCC (shipping container code), Code 128 auto, UCC/EAN code 128 (GS1-128).Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit, German Postcode, Matrix 2 of 5,UPC Interleaved 2 of 5, EAN-13 2/5 digit add-on, UPC2 2/5 digit add-on, UPCE 2/5 digit add-on.GS1 Data bar (RSS)PPLZ:Code39, UPC-A, UPC-E, Postnet. Code128 subset A/B/C, Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit. Code 93, Code 39 with check sum digit, MSI, EAN-8, Codabar,Code 11, EAN-13, Plessey, GS1 Data bar (RSS), Industrial 2 of 5, Standard 2 of 5, Logmars
2D BarcodesPPLA-PPLZ - MaxiCode, PDF417,Data Matrix (ECC 200 only),QR code, Composite Codes, Aztec Barcode, Micro PDF417PPLB: MaxiCode, PDF417, Data Matrix (ECC 200 only), QR code, Composite Codes, Aztec Barcode
GraphicPPLAPPLB: PCX, BMP, IMG, HEX,GDI, Binary raster(PPLB Only)PPLZ : GRF, Hex and GDI
EmulationA-2240, A-2240E, A-2240M, A-2240ME, A-3140: PPLA/PPLBA-2240Z, A-3140Z: PPLZ
Software-Label editingWindows Driver (XP/Vista/ Windows 7/8 ) BarTender
Software-UtilityPrinter Utility, Font Utility
Media TypeRoll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain paper and fabric label
MediaMax Width:4.33"(110mm)Min Width:1"(25.4mm) Thickness:0.0025~0.01"(0.0635~0.254mm) Max roll Capacity(OD): 5"(127mm)Core size:1"(25.4mm)
RibbonRibbon Width: 1~4" Ribbon roll – max OD: 1.45"(37mm) Ribbon Length: max 10cm Core size – ID: 0.5"(13mm) with notch Wax, Wax/Resin, Resin (Outside Ribbon)
DimensionsW 201mm x H 179mm x L 245mm
Case MaterialABS and PCABS and PC with anti-microbial material, Conforms to JISZ2601ABS and PC
Weight2.2kgs
Power SourceUniversal Switching Power Supply Input: 100V~240V±10%, 1.5A, 50~60Hz, Output: 24VDC, 2.4A
Operation EnvironmentOperation Temperature: 40°F-100°F (4°C-38°C), 0% - 90% non-condensing, Storage Temperature:-4°F-122°F (-20°C-50°C)
Optional ItemCutter, Dispenser Kit, Stacker: RTC Card, ArgoKee
Agency ListingCE, FCC, eTUVus, CCC,

Notes:

  1. The bare core for the ribbon must be 11 cm in length. It should have two opposite slits at two ends. If the ribbon itself is less than 11 cm, it must be aligned with the bare core in the center when you install it.

Fonts, Bar Codes and Graphics Specification

The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB and PPLZ are printer programming languages, through which the host can communicate with your printer.

Printer Programming Language A, PPLA

Programming LanguagePPLA
Internal fonts9 fonts with different point size6 fonts with ASD smooth font.Courier font with different symbol sets.
Symbol sets (Code pages)Courier font symbol set: Roman-8, ECMA-94, PC,PC-A, PC-B, Legal, andPC437 (Greek), Russian.
Soft fonts Downloadable soft fonts
Font size1x1 to 24x24 times
Character rotation0, 90, 180, 270 degree, 4 direction rotation
GraphicsPCX, BMP, IMG, HEX, GDI
Bar code typesCode 39, UPC-A, UPC-E,Code 128 subset A/B/C,EAN-13, EAN-8, HBIC, Codabar, Plessey, UPC2,UPC5, Code 93, Postnet, UCC/EAN-128,UCC/EAN-128 K-MART, UCC/EAN-128 RandomWeight, Telepen, FIM, Interleave 2 of 5(Standard/with modulo 10 checksum/with human readable check digit/with modulo 10 checksum & shipping bearer bars), GS1 Data bar (RSS),MaxiCode, PDF417,Data Matrix (ECC 200 only),QR code, Composite Codes, Aztec Barcode,Micro PDF417

Printer Programming Language B, PPLB

Programming LanguagePPLB
Internal fonts5 fonts with different point size
Symbol sets (Code pages)8 bits code page: 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866, 737,851,869, 1252, 1250, 1251, 1253, 1254, 12557 bits code page: USA, BRITISH, GERMAN, FRENCH, DANISH, ITALIAN, SPANISH, SWEDISH and SWISS.(300dpi printer models support Code page 437,850, 852,860, 863,865,1254 only)
Soft fonts Downloadable soft fonts
Font size1x1 to 24x24 times
Character rotation0, 90, 180, 270 degree, 4 direction rotation
GraphicsPCX, BMP, IMG, HEX, GDI, Binary raster
Bar code typesCode 39 Std. & Extended, UPC-A, UPC-E, Matrix 2 of 5, UPC-Interleaved 2 of 5,Code 39 with check sum digit, Code 93, EAN-13, EAN-8 (Standard, 2 /5digit add-on), Codabar, Postnet, Code128 subset A/B/C, Code 128 UCC (shipping container code), Code 128 auto, UCC/EAN code 128 (GS1-128), Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit, German Postcode, Matrix 2 of 5,UPC Interleaved 2 of 5, EAN-13 2/5 digit add-on, UPCA 2/5 digit add-on, UPCE 2/5 digit add-on, GS1 Data bar (RSS), MaxiCode, PDF417, Data Matrix (ECC 200 only), QR code, Composite Codes, Aztec Barcode

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Printer Programming Language Z, PPLZ

Programming LanguagePPLZ
Internal fonts8 (A~H) fonts with different point size.8 AGFA fonts: 7 (P~V) fonts with fixed different point size (can't scale).1 (0) font with scaling point size.
Symbol sets (Code pages)USA1, USA2, UK, HOLLAND, DENMARK,NORWAY, SWEDEN/FINLAND, GERMAN, FRANCE1, FRANCE2, ITALY, SPAIN, MISC,JAPAN, IBM850.
Soft fonts Downloadable soft fonts
Font size1x1 to 10x10 times
Character rotation0, 90, 180, 270 degree, 4 direction rotation
GraphicsGRF, Hex and GDI
Bar code typesCode39, UPC-A, UPC-E, Postnet, Code128 subset A/B/C, Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit, Code 93, Code 39 with check sum digit, MSI, EAN-8, Codabar, Code 11, EAN-13, Plessey, GS1 Data bar (RSS), Industrial 2 of 5, Standard 2 of 5, Logmars, MaxiCode, PDF417,Data Matrix (ECC 200 only), QR code, Composite Codes, Aztec Barcode, Micro PDF417

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Interface Specifications

USB Interface

This is port complies with USB 2.0 Full Speed.

Connector Terminal Pin Assignment

PinSignal Description
1VBUS 5V
2D -Differential data signaling pair -
3D +Differential data signaling pair +
4GND Ground

Argox A-2240ZE - Fonts, Bar Codes and Graphics Specification - 1

USB series "B" Receptacle Interface

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Serial

The RS232 connector on the printer side is a female, DB-9.

PinDirectionDefinition
1Shorted to Pin 6
2In RxData
3Out TxData
4N.C.
5Ground
6Shorted to Pin 1
7Out RTS
8In CTS
9Out +5V

Note : Pin 9 are reserved for KDU (keyboard device unit), therefore do not connect these pins if you are using a general host like a PC.

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Ethernet

The following port complies with Ethernet communication.

PinSignal
1Transmit+
2Transmit-
3Receive+
4Reserved
5Reserved
6Receive-
7Reserved
8Reserved

Connection with host

Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible)

DTR 20 ......1 DSRDTR 4 ......1 DSR
DSR 6 ......6 DTRDSR 6 ......6 DTR
TX 2 ......2 RXTX 3 ......2 RX
RX 3 ......3 TXRX 2 ......3 TX
CTS 5 ......7 RTSCTS 8 ......7 RTS
RTS 4 ......8 CTRRTS 7 ......8 CTS
GND 7 ......5 GNDGND 5 ......5 GND

Alternatively you can just connect the 3 wires in the following way.

Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible)

TX 2 ......2 RXTX 3 ......2 RX
RX 3 ......3 TXRX 2 ......3 TX
GND 7 ......5 GNDGND 5 ......5 GND
pin 4pin 4
pin 5pin 6
pin 6pin 7
pin 20pin 8

The simplest way to connect to other hosts (not PC compatible) or terminals is:

Printer Terminal/Host
Pin 2- RxData......TxData
Pin 3- TxData......RxData
Pin 5- Ground......Ground

In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free.

Baud rate: 2400, 4800, 9600(default), 19200, 38400, 57600, 115200 bauds.(programmable by command)

Data format: always 8 data bits, 1 start bit and 1 stop bit.

Parity: always non parity

Handshaking: XON/XOFF as well as CTS/RTS (hardware flow control).

If you run an application with the bundled printer driver under Windows and use the serial port, you should check the above parameters and set the flow control to "Xon/Xoff" or "hardware".

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Appendix I - Installing the Extension Card

Extension Card designated for all optional extension modules. For example, RTC card and Add-on card.

Install the extension card into the printer as follows:

  1. Turn off the printer power.
  2. Remove the top cover.
  3. Release the two screws at the bottom of the base housing.

Middle Cover Pull Bottom Screw

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  1. Remove the middle cover.

Slot for Extension card

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  1. Mount the extension card to J14 on the main board.

Note:

RTC card: Dip switch on DIP 5 should be put on OFF position.

Add-on card: Dip switch on DIP 5 should be put on On position.

Argox A-2240ZE - Note: - 1

natural_image Pure electrical circuit lines without any symbols
  1. Click back the middle cover.
  2. Secure the two screws for the base housing.
  3. Click the top cover into place.

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Product information

Brand : Argox

Model : A-2240ZE

Category : Printer