EAGE240TG-SAU3R - Hard Drive Enclosure iStarUSA - Free user manual and instructions

Product Type	Hard Drive Enclosure
Model	EAGE240TG-SAU3R
Brand	iStarUSA
Number of Drive Bays	4
Compatible Drive Size	3.5-inch SATA Hard Drives
Interface	USB 3.0 (USB 2.0 backward compatible)
Power Supply	Internal power supply; 120W AC adapter
Dimensions (L x W x H)	200 x 124 x 165 mm (7.9 x 4.9 x 6.5 inches)
Weight	1.5 kg (3.3 lbs)
Material	Aluminum chassis with steel trays
Cooling	1x 80mm cooling fan (rear)
LED Indicators	Power and HDD activity per bay
Hot Swap Support	Yes, tool-less drive trays
RAID Support	Hardware RAID 0, 1, 3, 5, 10 via JMicron chipset
Operating System Compatibility	Windows, macOS, Linux (no driver needed)
Maximum Drive Capacity	Up to 10TB per drive (depending on drive)
Ports	1x USB 3.0 Type-B, 1x eSATA (optional)
Cleaning Instructions	Wipe with a soft, dry cloth; avoid liquids
Safety Warnings	Ensure ventilation, do not block fan, use only provided power adapter
Replaceable Parts	Fan and power supply are replaceable

Frequently Asked Questions - EAGE240TG-SAU3R iStarUSA

How do I install a hard drive in the EAGE240TG-SAU3R?

Slide out the drive tray, insert your 3.5-inch SATA drive, secure it with screws (or tool-less locks if applicable), and slide the tray back into the bay until it clicks.

Does this enclosure support 2.5-inch drives?

The trays are designed for 3.5-inch drives. For 2.5-inch drives, you will need an adapter bracket to fit the tray.

What RAID modes are available?

The enclosure supports hardware RAID 0, 1, 3, 5, and 10. RAID mode is configured via DIP switches or a management utility.

Can I use the enclosure without RAID (JBOD)?

Yes, JBOD mode is supported. Each drive appears as an independent disk.

What is the maximum capacity per drive?

The enclosure supports drives up to 10TB in capacity. Larger drives may work if they are SATA 3.5-inch.

Does it work with macOS?

Yes, the enclosure is compatible with macOS. Drives will mount normally. RAID configuration may require the included utility.

How do I clean the enclosure?

Disconnect power and use a soft, dry cloth to wipe the exterior. Do not use any liquid cleaners or compressed air near the fan.

The fan is loud. Can I replace it?

Yes, the 80mm fan is replaceable. Open the enclosure, disconnect the fan, and install a standard 80mm fan (2-pin or 3-pin compatible).

Can I connect via eSATA?

Yes, the enclosure has an eSATA port for direct connection to a computer with eSATA support (for single drive JBOD only).

Why are my drives not detected?

Check that the power adapter is connected and the switch is on. Ensure drives are properly seated. For USB, try a different cable or port. For RAID, verify the RAID mode is set correctly.

USER MANUAL EAGE240TG-SAU3R iStarUSA

Isometric line drawing of a black rectangular electronic device with mounting holes and a central screen (no text or symbols)

EAGE240TG-SAU3R

Front view of a dual-chamber electronic device with two connectors and mounting holes (no text or symbols visible)

Product Overview - Front

1 POWER LED
2 KEY LOCK
3 HDD ON/OFF SWITCH & LED
4 RAID ERROR INDICATOR LED

■ LED Behavior
POWER LED

Color	Status
Solid Green	System Power ON
	System Power OFFOff

HDD LED

Color	Status
Solid Blue	HDD Power ON
	Drives Working (Read/Write)Blinking Blue
	HDD Power OFFOff

*please note: some of SSDs (Solid-State Drive) do not support access (read/write) signa

RAID ERROR INDICATOR LED

Color	Status
Solid Red	Raid Errors or HDD Damaged

Product Overview - Rear

5 40mm FAN
6 POWER SWITCH
7 DC INLET
8 RAID CONFIRM BUTTON
9 eSATA CONNECTOR
10 USB 3.0 (TYPE B) CONNECTOR
11 RAID RESET JUMPER

C
Connecting Power Adapter

Line drawing of a computer drive with ports and cable connections (no text or symbols)

1. Plug in DC Jack to connect power adapter to the device.
   *make sure to connect power adapter to power source securely.

D
Installing 3.5" Hard Drive

1. Pull HDD tray out
2. Install 3.5 HDD onto tray
3. use four #6-32 screws to secure 3.5" HDD to tray

E
Powering ON/OFF System

1. Make sure power switch in the back of chassis is in ON position

1. Tighten two hand screws to secure HDD tray
2. Push individual power buttons to power on each hard drive
3. Push power buttons again to power off hard drives
   *CAUTION:
   To prevent drive failures or data loss,
   unmount the device in OS before powering off hard disk bay

F

Locking and Unlocking Door

1. Turn the key clockwise to lock the door

2. Turn the key counterclockwise to unlock the door

Technical line drawing of a computer case with a lock mechanism indicated by an arrow (no text or symbols present)

USB 3.0 RAID | EAGE2402TG-SAU3RUser

Connect to Your Computer by USB 3.0

USB 3.0 (type B to type A) Cable
One USB 3.0 (type B to type A) cable is required.

Diagram showing a server rack with internal socket and connector, connected to a USB cable (no text or symbols present)

USB 3.0

Please use USB 3.0 cables to ensure maximum data transfer performance when connected to a compatible USB 3.0 port. The devices will also work when connected to a USB 2.0 or 1.1 port, but the performance will be limited to their respective transfer rates.

*please make sure all the cable connectors are secured (locked) properly.

Connect to Your Computer by eSATA

eSATA Cable
One eSATA cable is required.

Raid Control Card

EAGE240TG-SAU3R requires a controller that supports Port Multiplier function with one eSATA connector.

*please make sure all the cable connectors are secured (locked) properly.

Raid Configuration Guide

1. Power Off the device
2. Set RAID Jumper to desired RAID configuration
3. Press the RAID Button then turn on the device
   [do Not release until system recognizes drives]

WARNING: Changing the RAID level will erase all data on the drive. Be sure all of the files you want to save are backed up to separate media.

RAID 0 (Default)

Port Multiplier (Individual Drives)

RAID 1

JBOD (One Big Drive)

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Copyright:

Copyright © 2014 by iStarUSA Global, all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, translated into any language, in any form or by an means or otherwise, without the prior written permission of iStarUSA Global. 727 Phillips Dr., City of Industry, CA 91748.

iStarUSA Global reserves the right to make modification and additions to this product and manual without notice or taking any liability.

Disclaimer

iStarUSA Global assumes no liability for errors or omissions in this document. Nor does iStarUSA Global make any commitment to update the information contained herein. Pictures in this document are for demonstration purpose only and may not be the same as the actual product.