EAGE4402TG-ES - Hard Drive Enclosure iStarUSA - Free user manual and instructions

Product Type	Hard Drive Enclosure
Model	EAGE4402TG-ES
Brand	iStarUSA
Supported Drive Form Factor	3.5-inch SATA Hard Drives
Number of Bays	4
Interface	eSATA (External SATA)
Data Transfer Rate	Up to 6 Gbps (SATA III)
Cooling	Built-in cooling fan
Drive Trays	Hot-swappable, tool-less design
LED Indicators	Power and activity per drive
Enclosure Material	Aluminum with steel chassis
Power Supply	External AC adapter, 12V / 5A
Dimensions (W x H x D)	8.7 x 6.9 x 5.5 inches (221 x 176 x 140 mm)
Weight	4.6 lbs (2.1 kg) without drives
Operating Temperature	5°C to 35°C (41°F to 95°F)
Supported OS	Windows, macOS, Linux
Maintenance	Clean exterior with dry cloth; ensure ventilation
Safety Notes	Use provided power adapter; avoid liquids; disconnect before servicing
Spare Parts & Repairability	Fan and power adapter available; contact iStarUSA support

Frequently Asked Questions - EAGE4402TG-ES iStarUSA

How many hard drives can the EAGE4402TG-ES hold?

The enclosure supports up to 4 SATA hard drives (3.5-inch form factor).

What interface does this enclosure use?

It uses an eSATA interface for data transfer, supporting speeds up to 6 Gbps.

Can I hot-swap drives?

Yes, the drive trays are hot-swappable and tool-less, allowing easy removal and insertion while the enclosure is powered on.

Is the power supply included?

Yes, the enclosure comes with an external AC adapter (12V / 5A). Use only the supplied adapter for safety.

Does it support RAID?

The EAGE4402TG-ES is a simple JBOD enclosure without hardware RAID. For RAID, use software RAID on your computer.

What operating systems are compatible?

It is compatible with Windows, macOS, and Linux (driverless for basic operation).

How do I clean and maintain the enclosure?

Wipe the exterior with a dry, soft cloth. Ensure ventilation is not blocked. Avoid moisture and direct sunlight.

What should I do if a drive is not detected?

Check the SATA and power connections, ensure the drive is properly seated, and verify that the eSATA cable is secure. Try a different drive or cable.

Can I use 2.5-inch drives?

The trays are designed for 3.5-inch drives. 2.5-inch drives may require an adapter bracket (not included).

Where can I find spare parts or support?

Contact iStarUSA customer support or visit their website for replacement fans, power adapters, and technical assistance.

USER MANUAL EAGE4402TG-ES iStarUSA

■ Content

page

1 2.5" HDD EAGE8402TG-ES & EAGE4402TG-ES

2 A. Product Overview -Front
B. Product Overview -Rear
3 C. Switching Power Supply Voltage
D. Install 2.5" Hard Drive
E. Power ON/OFF System
F. Locking and Unlocking Door
4 G. Connect to Your Computer
5 H. iStarUSAcare

6 3.5" HDD EAGE1040TG-PM & EAGE540TG-PM

7 A. Product Overview -Front
B. Product Overview -Rear
8 C. Switching Power Supply Voltage
D. Install 3.5" Hard Drive
E. Power ON/OFF System
F. Locking and Unlocking Door
9 G. Connect to Your Computer
H. iStarUSAcare

Technical line drawing of two rectangular electronic enclosures or modules with mounting holes and mounting holes (no text or symbols)

EAGE8402TG-ES EAGE4402TG-ES

Product Overview - Front

EAGE8402TG-ES EAGE4402TG-ES

1 POWER LED
2 HDD ON/OFF SWITCH & LED
3 KEY LOCK

■ LED Behavior

Color	Status
Solid Green	System Power ON
	System Power OFFOff

Color	Status
Solid Blue	HDD Power ON
	Drives Working (Read/Write)Blinking Blue
	HDD Power OFFOff

*please note: some of SSDs (Solid-State Drive) do not support access (read/write) signa

Product Overview - Rear

EAGE8402TG-ES EAGE4402TG-ES

4 POWER SWITCH
5 AC INLET
6 110V/220V SWTICH
7 eSATA CONNECTOR x4
8 60mm FAN

Switching Power Supply Voltage

"CAUTION:

Ensure the power supply voltage selector switch is correctly set for your region before use

Wrong voltage setting will cause damages on devices

1. Switch to right voltage setting before turning on power switch

Installing 2.5" Hard Drive

1. Pull HDD tray out
2. Install 2.5 HDD onto tray
3. use four M3 screws to secure 2.5" HDD to tray

Powering ON/OFF System

1. Make sure power switch in the back of chassis is in ON position

1. Tighten two hand screws to secure HDD tray
2. Push individual power buttons to power on each hard drive
3. Push power buttons again to power off hard drives

*CAUTION:

To prevent drive failures or data loss,

unmount the device in OS before powering off hard disk bay

Locking and Unlocking Door

1. Turn the key clockwise to lock the door
2. Turn the key counterclockwise to unlock the door

eSATA Series | EAGE8402TG-ES | EAGE4402TG-ESUser

Connect to Your Computer by eSATA

eSATA Cable
Eight eSATA cables are required.
eSATA Cable
Four eSATA cables are required.

*please make sure all the cable connectors are secured (locked) properly.

Connect to Your Computer by miniSAS

Two SFF-8088 to 4 eSATA cables are required. one for disk 1\~4, second for disk 5\~8.

*please make sure all the cable connectors are secured (locked) properly.

iStarUSAcare

We will help you navigate our website to find the information that you need. Go to www.istarusa.com, and click on live chat bubble above the Search Bar.

Our technicians are standing by to take your questions.

Visit http://lstarusa.com/support/ , and you will receive a technical support ticket to help track your requests from the beginning to the end. Or you can contact us @888-989-1189

Copyright:

Copyright © 2014 by iStarUSA Global, all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, translated into any language. In any form or by an means or otherwise, without the prior written permission of iStarUSA Global. 727 Phillips Dr., City of Industry, CA 91748.

iStarUSA Global reserves the right to make modification and additions to this product and manual without notice or taking any liability.

Disclaimer:

iStarUSA Global assumes no liability for errors or omissions in this document. Nor does iStarUSA Global make any commitment to update the information contained herein. Pictures in this document are for demonstration purpose only and may not be the same as the actual product.

■ Content

page

6 3.5" HDD EAGE1040TG-PM & EAGE540TG-PM

7 A. Product Overview -Front
B. Product Overview -Rear
8 C. Switching Power Supply Voltage
D. Install 3.5" Hard Drive
E. Power ON/OFF System
F. Locking and Unlocking Door
9 G. Connect to Your Computer
H. iStarUSAcare

Technical line drawing of two black rectangular electronic enclosures with mounting holes and ventilation grilles (no text or symbols)

EAGE540TG-PMEA

6

eSATA Series | EAGE1040TG-PM | EAGE540TG-PMUser

1 POWER LED
2 HDD ON/OFF SWITCH & LED
3 KEY LOCK

■ LED Behavior

POWER LED Status
Color
Solid Green	System Power ON
	System Power OFFOff

Color
Solid Blue	HDD Power ON
	Drives Working (Read/Write)Blinking Blue
	HDD Power OFFOff

*please note: some of SSDs (Solid-State Drive) do not support access (read/write) signa

4 120mm FAN
5 eSATA CONNECTOR
6 POWER SWITCH
7 AC INLET
8 110V/220V SWTICH

Switching Power Supply Voltage

*CAUTION:

Ensure the power supply voltage selector switch is correctly set for your region before use

Wrong voltage setting will cause damages on devices

1. Switch to right voltage setting before turning on power switch

Installing 3.5" Hard Drive

1. Pull HDD tray out
2. Install 3.5 HDD onto tray
3. use four #6-32 screws to secure 3.5" HDD to tray

Powering ON/OFF System

1. Make sure power switch in the back of chassis is in ON position

1. Tighten two hand screws to secure HDD tray
2. Push individual power buttons to power on each hard drive
3. Push power buttons again to power off hard drives

*CAUTION:

To prevent drive failures or data loss.

unmount the device in OS before powering off hard disk bay

Locking and Unlocking Door

1. Turn the key clockwise to lock the door
2. Turn the key counterclockwise to unlock the door

eSATA Series | EAGE1040TG-PM | EAGE540TG-PMUser

Connect to Your Computer

Two eSATA cables are required, one for disk 1\~5, second for disk 6\~10.
One eSATA cable is required.
*please make sure all the cable connectors are secured (locked) properly.

iStarUSAcare

We will help you navigate our website to find the information that you need. Go to www.istarusa.com, and click on live chat bubble above the Search Bar.

Our technicians are standing by to take your questions. Visit http://starusa.com/support/ , and you will receive a technical support ticket to help track your requests from the beginning to the end. Or you can contact us @888-989-1189

Copyright:

Copyright © 2014 by iStarUSA Global, all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, translated into any language, in any form or by an means or otherwise, without the prior written permission of iStarUSA Global, 727 Phillips Dr., City of Industry, CA 91748.

iStarUSA Global reserves the right to make modification and additions to this product and manual without notice or taking any liability.

Disclaimer:

iStarUSA Global assumes no liability for errors or omissions in this document. Nor does iStarUSA Global make any commitment to update the information contained herein. Pictures in this document are for demonstration purpose only and may not be the same as the actual product.