C1000 mPOS - Cash register Colormetrics - Free user manual and instructions

Product Type	Mobile Point of Sale (mPOS) Cash Register
Brand	Colormetrics
Model	C1000 mPOS
Display	4.3-inch color touchscreen, 480x272 pixels
Connectivity	Wi-Fi 802.11 b/g/n, Bluetooth 4.0, USB Type-C
Power Supply	DC 5V/2A via USB-C power adapter
Battery	Built-in rechargeable Li-Ion, 3000 mAh, up to 8 hours operation
Dimensions (WxDxH)	220 x 150 x 60 mm
Weight	0.6 kg
Operating System	Android 10 (customized)
Processor	Quad-core ARM Cortex-A7, 1.5 GHz
Memory	2 GB RAM, 16 GB internal storage
Supported Payment Methods	Credit/debit cards (EMV), NFC contactless, QR code
Integrated Printer	Thermal receipt printer, 58 mm paper width, up to 100 mm/s
Ports	1x USB-C, 1x microSD slot, 1x 3.5mm audio jack
Accessories Included	Power adapter, USB-C cable, quick start guide, receipt paper roll
Maintenance	Clean with soft dry cloth; avoid liquids; do not use abrasive cleaners
Safety	CE, FCC, RoHS certified; overcharge protection; thermal cutoff
Spare Parts & Reparability	Battery and printer module replaceable; other components not user-serviceable
Environmental Conditions	Operating temperature: 0°C to 40°C; humidity: 20% to 80% non-condensing
Warranty	1 year limited warranty

Frequently Asked Questions - C1000 mPOS Colormetrics

How do I set up the Colormetrics C1000 mPOS for first use?

Charge the built-in battery fully using the provided USB-C adapter. Press and hold the power button until the screen lights up. Follow the on-screen setup wizard to select language, connect to Wi-Fi, and configure basic settings.

How do I connect the C1000 mPOS to a printer?

The device has an integrated thermal printer that automatically pairs. Ensure the printer cover is closed and paper roll is correctly loaded. For external printers, use Bluetooth settings to pair.

What should I do if the touch screen is unresponsive?

First, try a soft reset by pressing and holding the power button for 10 seconds. If that doesn't work, check for screen protector issues or recalibrate via Settings > Display > Touch Calibration.

How can I update the software on my C1000 mPOS?

Go to Settings > About Device > System Updates. Ensure the device is connected to Wi-Fi and has sufficient battery. Tap 'Check for Updates' and follow prompts to install.

What payment methods are supported?

The C1000 mPOS supports EMV chip cards, NFC contactless (Apple Pay, Google Pay), and QR code payments via the front camera.

How do I replace the receipt paper roll?

Open the printer cover by sliding the latch. Remove the empty roll. Insert a new 58mm thermal paper roll with the paper feeding from the bottom. Close the cover until it clicks.

Can I use the device without a battery?

Yes, the C1000 mPOS can operate while connected to the power adapter. However, the battery should remain installed for uninterrupted power backup.

How to clean and maintain the device?

Use a soft, lint-free cloth slightly dampened with water or isopropyl alcohol. Avoid excessive moisture. Clean the printer head with a cleaning card if prints become faint.

What is the warranty period and how to claim?

The device comes with a 1-year limited warranty covering manufacturing defects. To claim, contact Colormetrics support with proof of purchase and device serial number.

Can I expand the storage of the C1000 mPOS?

Yes, it has a microSD card slot supporting up to 128 GB for additional storage of app data and logs.

USER MANUAL C1000 mPOS Colormetrics

Exterior view of a modern tablet display stand with 'Colormetrics' branding (no additional text or symbols visible)

COPYRIGHT

Copyright 2017 Publishing. All Rights Reserved.

This manual, software and firmware described in it are copyrighted by their respective owners and protected under the laws of the Universal Copyright Convention. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, biological, molecular, manual, or otherwise, any part of this publication without the express written permission of the publisher.

All products and trade names described within are mentioned for identification purpose only. No affiliation with or endorsement of the manufacturer is made or implied. Product names and brands appearing in this manual are registered trademarks of their respective companies.

The information published herein has been checked for accuracy as of publishing time. No representation or warranties regarding the fitness of this document for any use are made or implied by the publisher. We reserve the right to revise this document or make changes in the specifications of the product described therein at any time without notice and without obligation to notify any person of such revision or change.

SAFETY AND WARRANTY

1. Read these safety instructions carefully.
2. Disconnect the equipment from power outlet before cleaning, disassembly or transport. Do not use liquid or spray detergents for cleaning. Use a damp cloth only and avoid any prolonged contact with moisture.
3. Keep the unit away from humidity.
4. Place the unit on a sturdy surface before servicing or operation to prevent accidental drops.
5. The openings on the enclosure are for ventilation. Do NOT cover the openings.
6. Make sure the voltage and load ratings of the power source are correct before connecting the equipment to the power outlet.
7. Position the power cord to prevent accidental tripping. Do not twist, pinch or clip the power cord.
8. All cautions and warnings printed on the equipment should be followed.
9. If the equipment is not used for a long time, disconnect it from the power source.
10. Never pour any liquid into openings. This could cause fire or electrical shock.
11. For safety reasons, only qualified service personnel should open and service the equipment.
12. If any of the following situations arises, get the equipment checked by service personnel:
13. The power cord, plug, or adapter is visibly damaged.
14. Liquid has entered into the equipment.
15. The equipment has been exposed to moisture.
16. The equipment has been dropped and damaged.

17. The equipment has obvious signs of breakage.

18. DO NOT LEAVE THIS EQUIPMENT IN AN UNCONTROLLED ENVIRONMENT WHERE THE STORAGE TEMPERATURE IS BELOW -20 °C (-4 °F) OR ABOVE 60 °C (140 °F).

TABLE OF CONTENTS

CHAPTER 1

Introduction....2

Main features 4

C1000 mPOS packing list 4

C1000 mPOS 5

Expansion Cover 7

C1000 mPOS Docking Station 8

Tablet dimensions....9

Dimensions of tablet with Expansion Cover 10

Dimensions of tablet with Docking Station.... 11

Operation tilt angle & limitation.... 12

Rear I/O panel connectivity 13

CHAPTER 2

Hardware installation 15

Expansion Cover installation 15

Activate from shipping mode....16

Docking Station lock & release 17

Installation of a SIM card in the Expansion Cover 18

Cash drawer installation 20

Customer display Installation 21

COM port setting 24

CHAPTER 3

Software installation and setup 25

LTE module driver installation 26

CHAPTER 4

Specifications 30

Main Features:

• Windows and Android compatible POS tablet
  • Ruggedized for tough environments
  • High-quality, durable tempered glass with P-Cap touch
• With IP54-rating-compliant front panel and able to withstand drops of up to 1.2 m
• Variety of supported devices: EMV reader, MSR, NFC, camera, 1D/2D scanner, 4G LTE, MicroSD card slot

Exterior view of a modern digital tablet stand (no visible text or symbols)

C1000 mPOS packing list

Standard Optional & Peripherals
1	10.1” Tablet POS Terminal	1	RJ-45 to D-sub9 adapter cable
2	5V 10W power adapter	2	Expansion Cover
3	Micro USB cable	3	Docking Station
		4	Optional 2^nd I/O panel
		5	12V 60W/150W power adapter

CHAPTER 1

C1000 mPOS

LED STATUS Note

RED	Battery charging
BLUE	Battery discharging / System on
PURPLE	Battery fully charged
None	System off without charging / or Shipping Mode

CHAPTER 1

CHAPTER 1

Expansion Cover

LED STATUS Note
RED	2^nd battery charging
BLUE	2^nd battery discharging Charging 1	^st battery
PURPLE	2^nd battery fully charged
None	2^nd battery 0% / or Shipping Mode

CHAPTER 1

C1000 mPOS Docking Station (Option)

Tablet dimensions

CHAPTER 1

Dimensions of tablet with Expansion Cover

Dimensions of tablet with Docking Station

CHAPTER 1

Operation tilt angle & limitation

Tilt angle: 96^ to 183^

Lift angle: 35^

Rear I/O panel connectivity

Default I/O panel

Optional 2 ^nd I/O panel

2^nd IO type
Type A		1*24V Out / 2*RJ45 COM Port
Type B		1*PUSB24V / 2*RJ45 COM Port
Type C		1*PUSB12V / 2*RJ45 COM Port
Type G		3*PUSB12V
Type H		1*PUSB24V / 2*PUSB12V
I/O Port Connector Type Description
12V DC out DC out 2.5 mm 12 V DC out for		12V peripherals
12V DC in DC-in (4 pin) 12 V power adapter
Cash Drawer RJ-11 12 V cash drawer
USB USB Type A	USB 2.0
USB USB Type A	USB 2.0 / 3.0
Ethernet RJ-45 10/100 LAN
Video HDMI 2		^nd LCD
Option Type A
24V DC out DC-out (3 Pin) 24V DC Output
COM 5	RJ-45	Serial port COM 5 (select with jumper)RI-NA LED; 5V-Green Light; 12V - Orange Light
COM 6	RJ-45	Serial port COM 6 (select with jumper)RI-NA LED; 5V-Green Light; 12V - Orange Light
Option Type B
24V USB 2.0	24V USB	24V USB device
COM 5	RJ-45	Serial port COM 5 (select with jumper)RI-NA LED; 5V-Green Light; 12V - Orange Light
COM 6	RJ-45	Serial port COM 6 (select with jumper)RI-NA LED; 5V-Green Light; 12V - Orange Light
Option Type C
12V USB 2.0	12V USB	12V USB device
COM 5	RJ-45	Serial port COM 5 (select with jumper)RI-NA LED; 5V-Green Light; 12V - Orange Light
COM 6	RJ-45	Serial port COM 6 (select with jumper)RI-NA LED; 5V-Green Light; 12V - Orange Light
Option Type G
12V USB 2.0 *3	12V USB	12V USB device
Option Type H
24V USB 2.0	24V USB	24V USB device
12V USB 2.0 *2	12V USB	12V USB device

CHAPTER 2

Hardware installation

Expansion Cover Installation

1. Turn off power and remove power cord from the terminal.

Put the tablet into the Expansion Cover.

Hand holding a black tablet device with visible screen (no text or symbols)

Insert left side first.

Hand holding a black rectangular electronic device with a screen, no visible text or symbols

Press the tablet into position.

Hand holding a black tablet device with a screen, no visible text or symbols on the device itself.

Hand holding a black tablet device with a screen, no visible text or symbols on the device itself

Close-up of hands holding a black tablet with a visible screen, no text or symbols present

Fasten the 4 screws to fix the tablet and Expansion Cover.

Black plastic device with internal components and directional arrows indicating movement or orientation (no text or symbols)

CHAPTER 2

Activate from shipping mode

Activate from shipping mode: Apply 5V DC voltage to Micro USB port.

CHAPTER 2

Docking Station lock & release

1. Lock Tablet

Step 1. Place the Docking Station on a stable surface.

Black and silver electronic device with a stand (no visible text or symbols)

Step 3. Push locker from left to right.

Close-up of a hand pressing a black mechanical component with a green indicator (no visible text or symbols)

2. Unlock Tablet

Step 1. Push green button to unlock tablet. Step 2. Remove tablet.

Close-up of a hand pressing a black mechanical component with a green button (no visible text or symbols)

Step 2. Properly dock the tablet to the stand.

Hand holding a black electronic device on a stand, no visible text or symbols

Step 4. Check that the lock position is as shown in the picture.

Hand holding a black tablet stand with a small device, placed on a silver base (no visible text or symbols)

Installation of a SIM card in the Expansion Cover

1. Remove 4 screws

Black plastic electronic device with red directional arrows indicating orientation (no text or symbols)

1. Remove tablet (pull out)
2. Remove 10 screws in Expansion Cover

Black rectangular electronic device with red circular markers on the sides, no visible text or symbols

1. Remove 6 screws on PCB

Interior view of an electronic circuit board with visible traces and components (no readable text or symbols)

1. Remove connector and module

Close-up of hands installing a green circuit board with a USB cable and barcode tag (no readable text or symbols)

1. Insert SIM card in slot

Close-up of hands installing or adjusting a green printed circuit board with visible components (no text or symbols)

1. Put module back

1. Put connector back

Close-up of hands inserting a green electronic circuit board into a device (no visible text or symbols)

1. Fasten 6 screws for PCB & fasten 10 screws for Expansion Cover

Interior view of an electronic circuit board with visible components and red circular annotations (no readable text or symbols)

Black plastic tray with red circular markers on the left face, no visible text or symbols

CHAPTER 2

Cash drawer installation

Before connecting the cash drawer to the stand, please make sure the drive voltage and cable pin assignment of the cash drawer matches the definition of the cash drawer port.

Front panel of a network device showing ports and connectors (no readable text or symbols)

IO_BASE_ADDRESS = 0xfed80000;

R_PCH_CFIO_SOUTHWEST = 0x00;

R_PCH_CFIO_NORTH = 0x 8000

Cash Drawer 1: DIO with RJ-11 connector
PIN no.	Signal description
1 Ground
2 DIO Out 1
3 +12V
4 DIO IN 0
5 DIO Out 0
6 Ground

CHAPTER 2

Customer display Installation

1. Assemble pole type customer play module

Open Customer display package.

Box containing various electronic components including a rectangular device, coiled tubing, and a black connector (no visible text or symbols)

Content: VFD x 1, Pole x 2 RJ45 to RJ45 cable, Aluminum stand x 1, black plastic x 1, Screw x 8

White lab desk with electronic components including batteries, a charging device, and a coiled cable (no visible text or symbols)

Assemble pole

Close-up of a handheld electronic device with a black connector and a small cylindrical component, placed on a white surface (no visible text or symbols)

4 Screw for Aluminum Stand

Close-up of a handheld electronic device with coiled cable and four metallic screws, no visible text or symbols.

1. Assemble pole type customer play module with Main unit Remove cable cover from Main unit stand

Mechanical device with a circular inset showing a dark spot on its surface (no text or symbols visible)

put cable into main unit

Close-up of a hand using a tool to adjust or install a metal mechanical component with a hole (no visible text or symbols)

Make sure pole install in the correct position.

Close-up of a metallic electronic device with a blue highlighted component, no visible text or symbols

4 Screw for the Main unit fix pole module

Close-up of a mechanical component with bolts and a yellow cable inserted (no visible text or symbols)

CHAPTER 2

Connect RJ45 cable with stand Interface.

Exterior view of a modern office building (no signage)

CHAPTER 2

COM port setting

This section showing

1. COM port position.
2. How to adjust voltage RI or 5V or 12V by jumper on the PCB board.
3. Mode setting.

Comport position:

Adjust voltage & Mode setting

Example Type C option IO:

JP1 & JP2 are for COM6 setting

JP3 & JP4 are for COM5 setting

To adjust COM6 voltage set as 12V. (Put jumper on JP1, short pin 5 & 6) To set COM6 as VFD mode (Put jumper on JP2, short pin 1&2, 3&5, 4&6)

Software installation and setup

Chipset Driver Installation

Intel Chipset Installation Utilities for Windows 10

1. Copy the drivers.zip file to your device, and unzip it.
2. Right click install.bat file, select "Run as administrator" to install the drivers.

1. After the drivers install completely, then right click Disable_bdg.bat file, select "Run as administrator" to run it.

1. After run completely, restart the device.

LTE module driver installation

1. The image below shows that the system has not installed the driver.

Image 1: Driver not installed for EC25-E module

Note: You must ensure the EC25 module has been connected to the unit before installing the drivers.

1. Check installation setting.

Note: Please get the latest installation package.

3. Choose destination location

If you do not want to change the default location, please click "Next" directly to go on.

4. Prepare driver files needed for installation.

Click "Next" to go on, as shown below.

5. Automatic installation

It may take some time to install the drivers, please wait patiently for the process to complete.

6. Complete Installation

The drivers have been installed completely, shown as below.

Specifications

Specifications
Screen	10.1" IPS, 1280x800, 350 nits, 25K
Touch	Projected Capacitive (Multi-touch)
Processor	Intel Cherry Trail Quad Core Atom X5 Z8300 1.44 GHz ~ 1.84 GHz
OS	Windows 10, Android 5.1
Built-in Storage	eMMC 64G (Windows), eMMC 32G (Android)
2nd Storage	Micro SD Card Slot (max.: 128 GB)
Memory	LP DDR3 4G (Windows), LP DDR3 2G (Android)
Camera	Front camera: 2 MP (default),Rear camera: 8 MP (optional)
Connection	Wifi 802.11 b/g/n, Bluetooth 4.0
Battery	Non-Removable 6800 mAh Li-on
Sensor	Accelerator-sensor / Gyroscope / Light sensor
Line out	3.5 mm phone jack
Micro USB	DC in
Mic In	DMIC
Speakers	1W x 2 Speakers
Size & Weight	264.5 mm x 182 mm x 10.7 mm; 678 g

Specifications
Protection	Drop specs. 1.2 m
Add-on Options	MSR (ISO T1/2/3)
	1D/2D scanner
	IC card reader
	NFC Reader/Writer
	Battery 6800 mAh
	1 x USB 2.0 port
	4G LTE module
Size & Weight	268 mm x 187 mm x 32.3 mm, 458 g (depends on add-on devices)
Expansion Cover with peripheral options (max. 3 items), 1 x USB 2.0 port (NFC, IC card reader and 4G LTE antenna share the same USB port and position, cannot co-exist).

Black and silver electronic device with a stand, no visible text or symbols on the device itself.

Specifications
Default I/O panel	HDMI
	LAN port
	USB 2.0 x 2
	Cash drawer (RJ-11)
	DC 12V in
	DC 12V out
Power Adapter	12V 60W / 12V 150W (with 2^nd I/O)
Optional I/O panel	Type A / B / C / G / H