WASL7M102 - Washing machine AEG-ELECTROLUX - Free user manual and instructions
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USER MANUAL WASL7M102 AEG-ELECTROLUX
We are pleased that you have chosen a Electrolux washing machine.
Your new washing machine is the result of many years of development work. The highest quality requirements, both in development and manufacture, guarantee a long lifetime.
Its design meets all the current and future demands of modern laundry care. It offers you a varied and individual choice of programmes.
With its extremely efficient use of water, energy and detergent, it helps to reduce the pollution of our environment and ensures you the maximum possible efficiency in the operation of your washer.
Please read these instructions carefully to enable you to use all the possibilities and advantages of your new washing machine.
Please note in particular the chapter «Safety information» and the enclosed guarantee and customer services booklet.
We hope you will be very happy with your new Electrolux machine.
Your Electrolux AG
Inhaltsverzeichnis
Verwendete Symbole 6
Waste disposal advice
▶ Packaging from your new machine 30
Disposal of your old machine 30
Safety information 30/31
How to wash correctly and environmentally friendly
Water hardness 32
Detergents 32/33
Stain removal 33
Washing tips 33
Machine description
Control and display area 34
Detergent drawer 35
First-time use
First wash cycle 35
Washing
Programme survey
Standardprogrammes 36
Particular programmes 36
Special programmes 37
Washing
Preparation 38
Opening the loading door 38
Selecting the wash programme 38
Selecting additional programmes 38
Selecting additional functions 38
Adding laundry 38
Closing the door 38
Adding the detergent 38
Starting the programme 39
Programme time/programme status 39
Changing the programme before starting 39
Cancelling the programme 39
Ending the programme with rinsing stop 39
Programme end 39
Removing the laundry 39
Switching off the machine 39
Special programmes 40
Selecting special programme 40
Selecting additional functions 40
Adding laundry/Closing the door 40
Hand wash 40
Wool 40
Delicates 40
Silk 40
Curtains 40
Nappies/Incontinence linen 40
AutoClean 40
Spin 40
Additional programmes
Gentleprogramme foreasycare fabrics 40
ecoPlusprogramme 41
Expressprogramme 41
Prewash 41
Intensive 41
Super Finish 41
Additional functions 41
Start time preselection 41
Reducing the temperature 41
Spin speed 41/42
Rinsing stop 42
Quick wash 42
Basic settings
Additional rinse 42
Water level during wash 42
Water level during rinse 42
Spin speed reduction 42
Time 43
Language 43
Extended basic settings
Skincare function 43
Child lock 43
Rinsing stop 43
Memory function 43
Hygiene programme 43
Soap wash programme 43
Cool down function 43
Loosening up at programme end 43
LCD Brightness 43
LCD Contrast 43
Alarm volume 43
Standby function 44
Optical interface 44
Reduced mains power 44
Default language 44
Door opening at programme end 44
Information for testing institutes and users 44
Cleaning and Maintenance
Hygiene programme 44
Starting the hygiene programme 44
Cleaning the machine 44
Descaling the machine 44
Cleaning the drum 45
Water supply hose 45
Frost protection 45
Emptying the drain pump 45
Emptying the water supply hose 45
Cleaning the detergent drawer 45
Emergency emptying 46
Cleaning the filter in the water inlet 46
Cash-Card
Inserting the Cash Card 47
Removing the Cash Card 47
Selecting the wash programme 47
Displays during the programme sequence 47
Programme end 47
Re-crediting 47
Remaining value transfer 47
Problems
Error messages on the display 47/48
Troubleshooting 48/50
Customer Services
Product-and Serial no. 50
Warrant 50
Safety information and warnings
indicates work steps which must be executed one after the other
- enumerations, general useful hints
Waste Disposal Advice
Packaging from your new machine
Dispose of all packaging materials properly.
Packaging materials are not toys.
Processing and reuse saves raw materials and reduces waste volumes.
The packaging can be returned to the retailer or supplier. All packaging materials used are environmentally friendly and reusable. All card is made of 80 - 100% recycled paper. Wood is not chemically treated. Films are made of polyethylene (PE), banding is made of polypropylene (PP).
These materials are pure hydrocarbon compounds and are recyclable.
Disposal of your old machine
Worn out machines should be made unusable:
After unplugging the machine or after an electrician has removed the connection, cut through and remove the mains cable. Destroy or remove the door lock so that playing children cannot become locked in and put their lives at risk.
Components from your old machine must not be reused.
The old machine contains valuable materials which should be sent for recycling.
Please ensure that your old machine is disposed of properly.
Please do not keep your old machine and under no circumstances dispose of it in your normal waste. Additional information on the recycling of this product can be obtained from your commune, your waste disposal contractor or the shop in which you bought the product.
In this way you can help to ensure environmentally friendly disposal and/or recycling methods.
Safety Information
This machine meets the string.
electronic devices. It is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge. Please observe the safety instructions in these operating instructions and the appurtenant mounting instructions.
General safety information:
A Do not stand on the machine.
Do not sit, lean or support yourself on the loading door. (danger of tipping!)
Under no circumstances spray the machine with water or clean it with a steam cleaner.
If the machine is not needed for a longer period of time, turn off the tap and disconnect it from the power supply.
Touch the power plug with dry hands only. Only pull the plug, do not pull the cable.
Repair work may only be executed by qualified and trained personnel and defective components may only be replaced with original spare parts by Electrolux. In expert repairs can cause considerable damage and risk to the user. Modifications to the appliance are only admissible after consultation with the manufacturer.
If the mains lead to this device becomes damaged, it must be replaced with a special lead available from the manufacturer or the manufacturers customer service.
Detergents and laundry care agents must be kept out of children's reach. Store laundry detergents, aids and other additives in a dry, cool place, as clumpy detergent can lead to functional problems.
In case of doubt, ask Customer Service or a dealer.
Observe before start-up:
Read the enclosed documents carefully before using your washer-extractor. They contain important information on the installation, use and safety of the machine. Keep the documents safe for other users or subsequent owners.
Remove the transport-securing device and store it in a safe place.
Have the machine installed according to the mounting instructions by qualified and trained personnel. If the machine is to be placed on a plinth, it must be mounted according to the installation instructions, otherwise this involves danger of tipping or falling.
A Do not connect an appliance which displays visible damage.
You must use a new hose kit to connect the device to the water supply. Old hose kits should not be reused. Check the hose kit at regular intervals to ensure it can be changed in time to prevent water damage.
Check that the pump cover is inserted and fastened securely. Otherwise water can leak from the machine and cause a slipping or scalding hazard.
When operating the washing machine at 2000m above sea level, it is absolutely imperative to activate the temperature limiter to prevent the water from boiling (see service instructions or ask the customer service and/ or retailer).
Observe when washing:
The machine is exclusively intended for washing or wet cleaning and spinning of all fabrics bearing a care label indicating their suitability for these methods.
Do not leave children unattended near the machine and do not let them play with it, especially during the waiting phase of start time preselection. If required activate child lock (see chapter «Extended basic settings»).
A Keep pets away from the machine.
If there is a puddle on the floor near the machine (hose rupture, leakage or similar), wipe it dry and eliminate the cause (see chapter «Problems»), otherwise slipping hazard.
Do no place any objects on the top cover of the machine: They might slip off and fall to the floor during the spinning process.
! Only use detergents, washing agents and other additives, which are intended for use in household washing machines: softeners, colouring and bleaching agents, starch, etc. Only add laundry starch in the final rinse (conditioner), because there is a risk of explosion at other stages of the wash.
Under no circumstances use any solvent-based detergents in the washing machine. Textiles which contain inflammable chemicals, solvent-based detergents, must be rinsed well in clear water by hand before washing. There is a risk that parts of the machine could be damaged and poisonous vapour released. There is also a risk of fire and explosion.
Before starting a wash programme make sure that there is no foreign body in the drum and the detergent drawer (coins, nails, paper clips, etc.).
When closing the door, make sure not to pinch your fingers.
When washing at high temperatures, do not touch the hot loading window (danger of burns).
Never loosen the pump cover or open the door during an active wash programme, as this might cause a scalding hazard and/or a hazard of personal injury due to the rotating drum.
Please observe that after interrupting a wash programme, the laundry may still be very hot: Burn hazard. Only remove cooled laundry from the drum.
Observe at the end of the programme:
Do not reach into the spinning drum.
Turn off the tap and switch off the power.
If the main switch (on the building side) is turned off without closing the water tap, the overflow protection installed in the machine is ineffective.
When transporting your machine:
Fit the transport securing device.
Take care when transporting the machine! (risk of injury!) Do not lift the machine by the fittings on the front!
How to wash correctly and environmentally friendly
Water hardness
Water hardness plays an essential role in washing and it is divided in the following groups:
| French hardness °fH | German hardness °dH | |
| Soft | 0 – 15 | 0 – 8 |
| Medium | 15 – 25 | 8 – 14 |
| Hard | > 25 | > 14 |
If you do not know it, ask your local government.
Detergents
You can use all powder, compact (concentrated), tablet and liquid detergents commonly available for use in automatic washing machines.
Use the right detergent for the type and colour of your fabrics:
Strong detergent for whites
- Coloured detergent for coloureds
- Gentle detergent for synthetics, viscose and microfibre
- Wool detergent for wool, silk and outerwear
Detergent dosing
Good washing results can only be obtained with correct dosing. Follow the dosing recommendations on the laundry packaging. Bear in mind that the dosing quantities given on the packaging refer to full drum loads.
For smaller wash loads reduce the dosing quantity (with automatic load metering follow display recommendations).
Rule of thumb: If during the washing a foam layer of the approximate thickness of 2cm above the washing liquid and/or laundry surface is detected, the dosing quantity has not been selected properly.
The correct detergent quantity is dependent on
- the water hardness:
Adjust the detergent dose according to the hardness (see above).
the degree of soiling:
lightly soiled
No visible soiling or stains, the clothing has only absorbed body odour for example.
Reduce the quantity of detergent in accordance with the recommended dose.
Wash these fabrics in the express programme.
normal soiling
Visible soiling and a few faint stains.
Normal dosing as per the dosing recommendation.
Wash these fabrics in the standard programme.
heavily soiled
Clearly visible soiling and stains.
Increased dosing as per the dosing recommendation.
Pre-treat or soak stains if necessary, pre-wash fabrics or wash in the «Intensive» programme.
the quantity of laundry:
With a half-full drum, reduce the quantity of detergent by one third.
Please note:
Insufficient detergent
- only becomes apparent after repeated underdosing
- causes the laundry to become grey or not properly clean
- causes the laundry to become hard (board-like)
- may cause grey-brown greasy spots to form on the laundry
- may lead to calcified heating elements
- Excess detergent results in
- poorer washing results
- foaming over of the detergent and breakdowns
- higher water consumption and costs
- increased washing programme length
- unnecessary environmental pollution
Liquid detergent and start time preselection
Use the divider for liquid detergent in the detergent drawer or use dosing aids such as dosing balls or bags supplied with the detergent.
When using start time preselection, use a dosing ball for liquid detergent
If poured directly into the detergent drawer, liquid detergent slowly runs out and thickens.
If this happens several times, it can lead to blockages due to detergent deposits.
Remove the dosing ball at the end of the programme!
Soap-based detergents
Your washing machine has a special programme for washing with soap-based detergents, which you can select in the basic programme settings (see chapter «Extended basic settings»).
Because soap does not contain anything to prevent limescale, you should only use it with soft or medium-hard water, together with a separate water softener.
Otherwise, limescale and soap residue can build up in the machine, which will be deposited on laundry in the form of grease spots or as limescale on the heating element.
Water softeners
Special water softening aids can be used in the water hardness ranges «medium» and «hard».
Follow the instructions on the packaging!
Choose soaking programme (see chapter «Extended basic settings»).
Fabric softener, fabric conditioner
Add to section . Do not exceed the max. volume of 200~ml otherwise the fabric conditioner will flow out through the overflow. Before adding thick fabric softener add water and stir to ensure that it is free of lumps so that the siphon does not get blocked.
Bleach, stain removal salt
Powder bleaches and stain removal safts can be also used for fabrics with bleachable spots. First fill the detergent and then the bleach powder or stain removal salt in section II. In this way the agents will be washed in better.
Impregnating agent
The clothes are impregnated evenly and durably by adding impregnating agent to the washing machine.
Breathable all-weather clothing such as GoreTex or SympaTex must only be treated with the specifically designated impregnating agent. Otherwise you risk blocking the breathing membranes.
Stain removal
If possible, stains should be removed or at least pretreated immediately, as long as they are fresh, before washing the laundry in the washing machine.
Stains which have already dried, in particular in sun light, are much more difficult to remove, if this is possible at all. Try water, soap (curd soap) and prewashing agents. Dab it on, slightly rub it in and let it soak, then rinse the textile. In this way it is possible to completely or almost completely remove many typical household stains like gravity, coffee, chocolate, wine, fat, oil, fruit juices, blood, etc. Attention: Stains which have not been pretreated may be fix in the textiles during the wash process.
Then it will be almost impossible to remove them or only by means of a strong bleaching agent.
It may sometimes be necessary to pretreat, wash or soak textiles several times in order to remove tenacious and dried stains.
Washing tips
Sorting the laundry
Follow the care symbols in the fabrics.
Laundry marked with the following care symbol may not be washed in the machine:
do not wash
Sort the laundry by fabric type and degree of soiling.
Sort the laundry by colour. Wash whites and coloureds separately, otherwise white laundry will become grey. Do not wash new coloureds with other laundry due to the risk of discoloration!
Knitwear made wholly or partly from wool must also be labelled «non-felting» or «machine washable», otherwise there is a risk of felting during the washing process.
▲ ▶Remove foreign bodies such as safety pins, paper clips, coins etc from the laundry.
Brush out sand from the pockets and turn-ups.
Close zips, hooks, eyelets and Velcro closures.
- Button up duvet covers and pillowcases and tie fabric belts and apron strings together.
Washing tips
-
Your washing machine will operate most efficiently and most environmentally friendly if you fill it with the maximum laundry quantity. Do not exceed the maximum loading quantities. This is because overfilling detracts from the washing result and may lead to fabric damage.
-
Wash particularly delicate laundry, such as pantyhose or net curtains, or small items of laundry such as socks or handkerchiefs in a net laundry bag or pillowcase.
Turn trousers, knitwear or knitted fabrics, e.g. jeans, T-shirts, sweatshirts inside out.
Check that brassieres are machine washable.
Wash brassieres with stiffeners in a fine-mesh laundry bag because of the risk of the wires becoming detached in the wash and falling through the drum perforations with resultant damage.
Textiles with metal reinforcements can damage the components of the machine and must not be washed in the washing machine.
- Dispense with a pre-wash for normally soiled laundry and save water, energy, detergent and time.
Control and display area
Programmes
1 Special programmes
2 Coloureds 20^
3 Coloureds 40^
4 Coloureds 60^ / 95^
Additional functions
5 Gentle programme for easy care fabrics
6 Express programme
7 Washing temperature
8 Spin speed/Rinsing stop
9 Select-language
10 Super Finish
11 Pre-wash/ Intensive
12 Start time preselection
13 Programme start
14 Open door
15 Quick wash
Displays
16 Display
Interfaces
17 CS Control System (PC-Interface for Customer Service)
18 Slot for Cash-Card, Wash-Card (Option)
Control and display area
DetergentDrawer
Pull out the detergent drawer until it reaches the stop. Add detergent or conditioner to sections I, II or 串
Section I: Detergent for prewash and soaking.
Section II: Detergent for the main wash, bleach, modular detergent, starch, water softener for soap programme.
Section 念 Conditioning additives for the last rinse, e.g. fabric softener.
The divider in section II can be moved for different types and quantities of detergent. If you use small quantities of washing powder, e.g. compact detergent:
▶ Pull the divider forward. The arrow on the divider points to the symbol .
If you use large quantities of washing powder or tablets:
- Push the divider all the way back (supplied in this position).
The arrow on the divider points to the symbol
If you use liquid detergent:
Pull the divider forward to the stop and press it down. The arrow on the divider points to the symbol
The scale on the divider helps you to measure your liquid detergent.
Note
Use a dosing ball for liquid detergents for washing programmes using the time preselect, placing it inside the drum with the laundry.
First-time use
Install the machine according to the installation instructions.
First wash cycle (without laundry)
Run the first wash cycle without laundry, to remove any water remaining from the manufacturing process.
- Check that the transport packaging on the rear of the machine has been removed (see installation instructions).
- Turn on the water supply.
- Pull out the detergent drawer until it reaches its stop.
- Add half a scoop of all purpose detergent to section II (on the left).
Do not use gentle or wool detergent, because it will produce too much foam.
- Select the washing programme «Coloureds 60^
- Press the Start button. The programme should start.
- After the end of the programme, the machine is ready for use.
Programme survey
Standard programmes
| Care symbol | max. washing load | Always check the care symbols on the fabrics Fabric / Wash Type | Programme selection button | Approx. duration minutes | Approx. water cons. litre | Approx. power cons. kWh |
| 8 kg | Coloureds 20°C ► lightly soiled coloured cotton, non-colourfast dyed ► Jeans, jumpers | 20 | 59 / 24* | 72 | 0,3 | |
| 40 | 8 kg | Coloureds 40°C ► Coloured, non-colourfast dyed cotton ► Sportswear, jeans, jumpers | 40 2x | 61 / 26* 90^1/94^2 | 72 41^1/56^2 | 0,85 0,46^1/0,7^2 |
| 60 | 8 kg | Coloureds 60°C ► Coloured cotton, linen ► Bed linen, aprons, jeans, towels, underwear | 60-95 3x | 69 / 34* 95^1/140^2 | 56 41^1/56^2 | 1,36 0,79^1/1,1^2 |
| 95 | 8 kg | Boil wash 95°C ► White and colourfast cotton and line ► Bed and table linen, towels, underwear | 2x | 83 / 48* | 72 | 2,9 |
| 4 kg | Easy care laundry 20°C ► lightly soiled easy care cotton or non-iron mixed fibres or outerwear | 20+ | 58 / 35* | 72 | 0,3 | |
| 40 | 4 kg | Easy care laundry 40°C ► Easy care cotton or non-iron mixed fibres, outerwear, shirts, blouses | 40+ | 58 / 37* | 72 | 0,8 |
| 60 | 4 kg | Easy care laundry 60°C ► Easy care cotton or non-iron mixed fibres | 60-95 | 62 / 43* | 72 | 1,44 |
| 95 | 4 kg | Easy care laundry 95°C ► Cotton with boil wash finish ► Sensitive fabrics made of white or colourfast cotton, non-iron ► Nappies, bed linen, baby clothes | 2x | 72 / 54* | 72 | 2,4 |
- Express programme length, press the «Express» button after selecting the programme. Reduces wash time as well as electricity and water consumption.
1 ecoPlus programme, consumption data for half load
2 ecoPlus programme, consumption data for full load
Particular programmes
Separate rinse
| ► Coton, linen | 40 + 1 → | 33 |
| ► Easy care mixed fibres | 40 + 1 → | 30 |
| ► Delicates | + + + + → | 23 |
Separate conditioning, starching
| ► Coton, linen | [40] + Ⓞ + → | + → | 16 |
| ► Easy care mixed fibres | [40] + [3] + Ⓞ + → | + → | 18 |
| ► Delicates | ☆ + ☆ + ☆ + Ⓞ + → | + → | 17 |
Special programmes
| Care symbol | max. washing load | Always check the care symbols on the fabrics Fabric / Wash Type | Programme selection button | Approx. duration minutes | Approx. water cons. litre | Approx. power cons. kWh |
| 2,6 kg | Hand wash 20°C Fabric made of hand washable wool or wool mixture | 1x☆ | 39 | 49 | 0,1 | |
| 2,6 kg | Wool 30°C ◆ Wool mark stating «non-felting»or «machine washable» ◆ Machine washable fabrics made of or containing wool | 2x☆ | 38 / 26* | 47 | 0,3 | |
| 30 - 40 | 3,2 kg | Delicates 40°C ◆ Particularly sensitive textiles made of cotton or mixed textiles, synthetics ◆ Curtains, dresses, blouses, skirts | 3x☆ | 53 / 35* | 47 | 0,7 |
| 1,6 kg | Silk ◆ Hand washable outerwear in fabrics which do not contain wool | 4x☆ | 42 | 47 | 0,3 | |
| 40 | 4 kg | Curtains 40°C ◆ Curtains which are declared as machine washable | 5x☆ | 59 | 86 | 0,9 |
| 95 | 8 kg | Nappies/Inkontinence linen 95°C ◆ White and colourfast cotton | 6x☆ | 113 | 92 | 3,3 |
| without laundry | autoClean 70°C ◆ The drum and detergent tank are cleaned ◆ The Quick Wash function is not available | 7x☆ | 25 | 39 | 0,8 | |
| 8 kg | Spin ◆ Spin only | 8x☆ | 9 | - | 0,1 |
- Express programme length, press the «Express» button after selecting the programme. Reduces wash time as well as electricity and water consumption.
Consumption values
The consumption values and programme durations given are approximate values which were determined under standard conditions. Fluctuations of up to 10% are possible.
Reduced mains connection
On machines with reduced mains connection, the programme times will be extended accordingly.
Hot water supply
In the case of washing machines with a hot water supply, the following points should be noted:
The max. permissible hot water temperature is 70^
- For pre-wash, delicates programmes and programmes ≤ 30^ only cold water is used.
- In the temperature range ≥ 40^ C , the water is mixed automatically to the programmed washing temperature.
- In the case or textiles soiled with blood or proteins, select a programme with pre-wash so that the stains will be washed out below 30^ C to ensure that they cannot become fixed to the fabric at higher temperatures in the main washing cycle.
Washing
Preparation
Check that:
▶ the pump cover is screwed on (see chapter «Cleaning and Maintenance»)
the mains plug or the wall switch is turned on.
the water tap is turned on.
The machine is ready for use when all pilot lamps are flashing or are switched off in standby mode.
Opening the loading door
Press the «Open door» button.
- The loading door springs open.
Note: The loading door only springs open if the main power supply is switched on.
Selecting the wash programme
Press the programme button
- The control light for the selected programme lights up.
- The display shows the wash temperature, the selected programme and the programme duration.
Selecting additional programmes
Press the desired selector button (see chapter «Additional programmes»).
- The text for the selected additional programme appears on the display.
Select additional functions
After selecting the programme, the control light for the additional functions that can be selected if required will flash.
Press desired function button(s). See chapter «Additional Functions».
- The control light(s) for the selected function(s) will light up.
- The new programme values such as time and spin speed will be displayed.
Adding laundry
- Place the laundry loosely in the drum, small and large pieces mixed together.
Closing the door
Close the door by pushing it until the lock audibly engages.
Ensure that no items of laundry are trapped between the door and the rubber seal.
If the door is not closed, a safety switch prevents the machine from starting.
Adding the detergent
Dose the detergent according to the chapter «Detergent drawer»
Close the detergent drawer carefully after dosing until you feel it look.
Risk of water damage!
Starting the programme
Lightly press the Start button.
- The pilot lamp illuminates and the programme runs through automatically.
With child lock activated:
Hold down the Start button and actuate the Quick Wash button.
Programme time / programme status
The individual programme steps and remaining time are displayed during the washing programme.
Changing the programme before starting
Lightly press the desired programme button once again.
- Select additional programmes.
Select any additional functions that may be needed.
Cancelling the programme
Cancel the programme by repeatedly pressing the Quick Wash button until «Open door» is displayed.
With child lock activated:
Hold down the start button while selecting a new programme.
When restarting the programme:
Repeat the detergent addition.
Ending the programme with rinsing stop
You have selected the additional rinsing stop function. The laundry will be held in the last rinse water.
The display will show «Rinsing stop».
You have two options for ending the programme:
The laundry can be spun
If the spin speed was not changed when the programme was selected, this can be done using the selection button for the spin speed 6
Press the Start button.
- The water will be pumped out and the laundry spun.
By pressing the button, the spin can be ended early to be kind to your laundry (e.g. curtains).
The laundry can be removed dripping wet
Press the Quick Wash button twice.
- The rinse water is pumped out.
With child lock activated:
Hold the Start button down at the same time.
Programme end
The programme end is shown by the time 00:00h and the words «Open door».
Tumbling the washing
The tumbling phase at the end of the programme lasts 5 minutes (excluding especially gentle wash programmes such as wool, e.g.) and prevents creasing the laundry.
Removing the laundry
- During the loosening up phase:
(Drum is still turning / Time indicator 00:00h)
Press the quick wash button once.
(Halt programme)
Press the door open button and
remove the laundry.
- At the end of the loosening-up phase:
Press the door opening button and
remove the laundry.
Remove any foreign objects (e.g. paperclips) from the drum and rubber seal!
Otherwise there is a risk of rust!
Leave the loading door ajar to allow the machine dry out.
Switching off the machine
Close the water taps
Switch off the main switch (on the building side)
In case of fitted models, the power supply must not be interrupted to ensure the function of overflow protection.
Special programmes
Your washing machine also offers you 8 special programmes.
The specific procedures of some programmes make the proper dosing of detergent and detergent aids imperative.
Selecting special programmes
One of the special programmes can be selected by pressing this button several times up to seven.
The control light comes on.
- The display shows the wash temperature, the special programme and the programme duration.
Selecting additional functions
Setting the additional functions temperature reduction, spin speed reduction, start time preselect and rinse hold is the same as for other programmes (see chapter «Additional functions»).
Adding laundry / Closing the door
This functions are the same as the standard programme (see chapter «Washing»).
Special programmes
Hand wash 20^
▶ Fabrics made of hand washable wool or wool mixtures. For drying handwash see next section «Wool 30^ »
Wool 30^
Machine washable fabrics made of wool or wool mix, with wool mark label «non felting» or «Mashine washable». If wool is not to be dried in a dryer after washing, but in the air, spread the wool textiles loosely on a terry towel and let them dry completely. When drying in a dryer, please follow the dryer instructions.
For light soiled wool use the programme «Wool Express».
Delicates 40^ C
Especially sensitive fabrics made of cotton or mixed fibres, synthetics
Curtains, dresses, blouses, skirts. For light soiled delicate fabrics use the programme «Delicates Express».
Silk 30^
- Hand-washable fabrics which do not contain wool. Fine stockings and bras should be washed in a laundry bag.
Curtains 40^
Mixed fibre fabrics and Synthetics.
- Wash programme with high water level for wash and rinse and low speed spin.
- When washing curtains, place metal rings or plastic hooks in a laundry net or bag (cushion cover).
Older curtains are often very bleached by the sun and no longer very resistant. Machine washing can therefore cause slight damage.
To prevent creasing at the end of the programme, it is advisable to use the rinse stop function.
Nappies/Inkontinence linen 95^
White and colourfast cotton.
- In this programme the laundry will first be pre-rinsed with cold water. Subsequently fill the detergent into sections I and II, then prewash will be started at 60^ C and main wash at 95^ C .
AutoClean 70^
without laundry and detergent
The drum and detergent tank are cleaned at 70^ and subsequently rinsed.
- The additional functions «Reducing the temperature» and «Quick Wash» are not available with the autoClean programme.
Spin
For spinning fabrics (without rinsing).
The spin speed settings can be altered using the additional function 6
Please note the spin speed! (See chapter «Basic Settings/Spin speed reduction»)
Additional programmes
Selecting additional programmes: see chapter «Washing/Selecting additional programmes».
Alongside the various standard wash programmes, your machine offers you the opportunity to design your own programmes.
By selecting one or more additional programmes, you can tailor your wash programme to the specifics of your laundry.
- You also have the opportunity to tailor your machine to your needs by changing the basic settings (see chapter «Basic settings»).
Gentle programme for easy care fabrics
For easy care and particularly sensitive fabrics made of cotton, mixed fibres, synthetics.
ecoPlus programme
The ecoPlus programme can be selected for Coloureds 40^ C / 60^ C / 95^ C and Easy care 40^ C / 60^ C / 95^ C . It is especially energy-saving and achieves the same washing result through a special washing technique and longer washing time.
The ecoPlus programmes are selected as follows:
| Programme | Buttons |
| Coloureds 40°C | 2x 40 |
| Coloureds 60°C | 3x 60-95 |
| Boil wash 95°C | 4x 60-95 |
| Easy care laundry 40°C | 2x 40+ |
| Easy care laundry 60°C | 3x 60-95+ |
| Easy care laundry 95°C | 4x 60-95+ |
Express programme
Express programme for lightly soiled fabrics.
Reduces the washing time.
For small loads of washing or light soiling, reduce the amount of detergent used according to the recommended dosage.
Prewash
For particularly heavily soiled laundry, bad stains or occupational laundry (e.g. blood or oil stains, nappies). The wash temperature is 30^
Add 14 of the detergent to section I.
Caution: There is no prewash on wool programmes to protect the fibres.
Intensive
This programme is for heavily soiled fabrics, especially those with bleachable stains (e.g. fruit, coffee, tea, red wine).
The intensive programme can be used for boil or coloured washes as well as for easy care fabrics. The wash time will be extended.
Note
- The programmes «Express», «Prewash», «Intensive» and the ecoPlus programme exclude each other, this means that only one of these additional programmes can be selected.
Super Finish
This programme serves to reduce the formation of creases and wrinkles by means of higher water levels, slower cooling of the detergent solution and gentle spinning. It can be activated for boil wash and coloureds as well as easy care fabrics.
Additional functions
Selecting additional functions: see chapter «Washing/Selecting additional functions».
Start time preselection
By pressing the «Start time preselection» button one or more times, the programme start time can be delayed by up to 23,5 hours.
This makes it possible to take advantage of cheaper night-time electricity, for example. The start time and consequently also the end time of a programme can be tailored to your individual lifestyle.
The start time and the anticipated programme end time are shown on the display.
The preselected time starts when the start button is pressed.
When the start time is reached, the selected programme starts automatically. The current programme duration will be displayed.
Note
-
The start time preselect only works if no soaking programme has been selected (see also chapter «Extended basic settings/Soaking programme»).
-
In the event of a power cut, the current time is saved. The duration of the power cut is not taken into account.
-
When using start time preselection, use a dosing ball for liquid detergent. If poured directly into the detergent drawer, liquid detergent slowly runs out and thickens. If this happens several times, it can lead to blockages due to detergent deposits.
Reducing the temperature
Pressing the «Washing Temperature» button several times reduces the wash temperature in 10^ stages (15°C stages above 80°C).
The new temperature will be displayed. It can also be changed during the first two minutes of the programme. The lower temperature is compensated by an extension of the post-wash time, which achieves the same result for less energy.
Spin speed
This function is used to select a lower spin speed or a rinse stop for a more gentle treatment of the laundry, for example with delicate laundry (see next section). Without spin speed reduction the laundry will be spun at normal spin speed. This is always dependent on the programme chosen.
A single press on this button causes the pre-selected spin speed to be shown in the digital display.
Repeatedly pressing the button causes the spin speed to be reduced. The slowest possible spin speed is 200 rpm. The spin speed can also be changed while a programme is operating but not during the spin cycle however.
Increased spin speed
If the button spin speed is pressed again after «00», you can select an increased spin speed (1500 rpm).
The spinning intensity of the laundry will be increased.
Money-saving tip
If the laundry is to be dried in a tumble dryer, select a high spin speed since well-drained laundry needs much less energy and time for machine drying.
Rinsing stop
The «Rinsing stop» function is used to avoid creasing of sensitive fabrics. The laundry is held in the last rinse water. Select rinsing stop by reducing the spin speed until you see «Rinsing stop» on the display.
You can end the programme by draining the laundry without spinning or by spinning (see chapter «Washing/Ending the programme with rinsing stop»).
Quick Wash
The programme can be shortened or aborted by pressing the quick wash button.
See chapter «Washing/Cancelling the programme»).
This button can also be used to select special programmes.
See chapter «Washing/Particular programmes».
- The additional function «Quick Wash» is not available with the autoClean programme.
Basic Settings
The machine has basic settings from the factory. It can be adapted to the users' individual needs either when first used or later using the following functions.
The basic settings can only be changed if no wash programme is running. To change a basic setting, it is first necessary to hold the programme button pressed and then press the quick wash button. The corresponding function is shown on the digital display. The display changes when the quick wash button is pressed repeatedly with the programme button held down.
The basic settings on your machine may be blocked. However, the time setting and language selection functions are available.
Example:
Function switched off
Function switched on
Additional rinse (ex factory OFF)
To improve the rinse results in soft water areas or for allergy sufferers, switch on the extra rinse.
Water level during wash (ex factory NORMAL)
If the function is set to «increased», the water level is higher during washing.
Water level during rinse (ex factory NORMAL)
If the function is set to «increased», the water level is higher during rinsing.
Spin speed reduction (ex factory OFF)
| Wash programmes | Spin speed in rpm | ||
| Off | Level 1 reduction | Level 2 reduction | |
| Boil / Coloured wash | 1500 | 1200 | 1000 |
| Easy care wash | 800 | 800 | 600 |
| Delicate wash | 600 | 600 | 400 |
| Wool | 800 | 600 | 400 |
| Special programmes | 600 | 600 | 400 |
Time (the clock is not set ex factory)
The hours can be set using the 60 button and the minutes using the 一 button.
Language (ex factory DEUTsCH)
To change language press the select-language button or press
$$ \equiv \left(\begin{array}{l l}\mathcal {O}&+ \rightarrow | \div \rightarrow |\end{array}\right. $$
This setting is temporarily valid for the selected programme and reverts back to the default language a few minutes after completion of the programme. (See «Extended basic settings/Default language»)
Extended basic settings
By pressing these three buttons at the same time, the display shows the extended basic settings.
Repeatedly pressing the [40] button shows the possible settings.
Pressing the [60]–[95] button allows the settings to be changed.
Pressing the button interrupts the display of the settings.
Skincare function (ex factory OFF)
Select «Extended basic settings»!
If the skincare function is switched on, two extra rinses are added to each wash programme. These additional rinses can prevent skin allergies.
Child lock (ex factory OFF)
Select «Extended basic settings»!
The child lock is to prevent accidental starting, changing or deletion of a programme by small children.
Operating the machine with the child lock switched on:
Hold the Start button down and press the Quick Wash button.
Rinsing stop (ex factory INDIVIDUAL)
Select «Extended basic settings»!
If this function is switched on, all easy care, fine wash or shirt programmes automatically add a rinsing stop.
Memory function (ex factory OFF)
Select «Extended basic settings»!
If the memory function is switched on, the selected temperature and spin additional functions are saved for each programme. If the same programme is selected again, the stored values are automatically used. The values can then be altered.
Hygiene programme (ex factory OFF)
Select «Extended basic settings»!
If the hygiene function is switched on, all possible hygiene measures will be indicated at the display during programme selection.
(See also chapter «Cleaning and Maintenance»)
Soap wash programme (ex factory OFF)
Select «Extended basic settings»!
When this programme is switched on, an extra rinse is added.
Cool down function (ex factory OFF)
Select «Extended basic settings»!
Detergent solution cooling: When the detergent solution cooling function is switched on, boiling water is cooled with cold water at the end of the washing process.
This helps to prevent damage to older drains.
This cooling always takes place in the easy care and shirts programmes, irrespective of this setting. This helps to prevent creases.
Loosening up at programme end (ex factory ON)
Select «Extended basic settings»!
When this function is selected, the laundry is tumbled for 5 minutes at the end of the programme.
LCD Brightness (ex factory 220)
Select «Extended basic settings»!
The [60]–[95] button can be used to alter the brightness of the text on the display.
LCD Contrast (ex factory 41)
Select «Extended basic settings»!
The [60]-[95] button can be used to alter the contrast on the display.
Alarm volume (ex factory VOLUME 2)
Select «Extended basic settings»!
With the Alarm setting switched on, a signal sounds at regular intervals at the end of the programme. The level can be adjusted in 3 levels using the [60]–[95] button.
Off
Volume 1
Volume 2
Volume 3
Standby function (ex factory ON)
Select «Extended basic settings»!
When the standby function is switched on, the controls switch off when wash programme is running or laundry weighing is carried out in energy saving mode. The display will show «ZZZ».
Optical interface (ex factory OFF)
Select «Extended basic settings»!
If the optical interface (SCS) is switched on, customer services can communicate with the machine by PC.
Reduced mains power (ex factory OFF)
Select «Extended basic settings»!
If the connected load is reduced, the programme times will be extended accordingly.
Off = 400V2N 4,6kW / 10 AT
On = 230V 1N ~ 2,3 kW / 10 AT
Default language (ex factory GERMAN)
Select «Extended basic settings»!
If another language is temporarily selected via the buttons and , 4 minutes after programme end, in standby mode or after a long standstill, the setting reverts back to the default language.
Door opening at programme end (ex factory OFF)
Select «Extended basic settings»!
If this function is switched on, the door will open automatically at the end of the programme.
Information for testing institutes and users
Energy labelling according to Directive 2010/30/EU and EN 60456 is based on the «ecoPlus» programmes for coloureds at 60^ , full and half loads, and coloureds at 40^ , half loads.
Annual energy consumption: 196 kWh
Annual water consumption: 10700 litres
Cleaning and Maintenance
Hygiene programme
This washing machine is equipped with a hygiene display and a hygiene programme.
This programme allows you to execute a hygiene cleaning process of the machine. This is recommended in particular if a fellow occupant has washed at a temperature of less than 60^ before you. The machine will indicate this displaying «70°C hygiene programme» whenever you select a programme under 60^ .
In this case start your laundry day with a 60^ C or 95^ C wash programme or select the hygiene programme.
Note
- If you want to do without additional hygiene measures, you can also start your selected programme directly using the start button.
Starting the hygiene programme
The hygiene programme is started by holding down the [60]-[95] button and pressing the Start button.
Do not use the hygiene programme with laundry and detergent!
Cleaning the machine
Ensure that the power supply is switched off before any cleaning, care or maintenance work.
Under no circumstances spray the machine with water or clean it with a steam cleaner.
Do not use solvents! These substances can damage parts of the machine, produce poisonous vapour and carry the risk of explosion.
Casings and control areas should only be cleaned with soap or a commercially available, solvent-free, non-abrasive cleaning product.
The side walls of machines with a chrome steel finish should not be cleaned with chrome steel cleaner under any circumstances.
Dscaling the machine
If the correct amounts of detergent are used, descending is no longer necessary in general.
! Descalers contain acids, can attack parts of the machine and cause discolouration of laundry.
If you do, however, wish to descale the machine, follow the manufacturer's instructions on the packet.
Limescale formation depends largely on the hardness of the water. To avoid water damage, we recommend having this checked by a specialist after around 5 years of fault-free operation.
Cleaning the drum
Rust marks caused by metal parts standing still for lengthy periods can be removed with a chlorine-free cleaning product (look at the description of the ingredients on the pack).
Never use steel wool!
Water supply hose
Only for machines without water stop. To avoid water damage, we recommend having this checked by a specialist after around 5 years of fault-free operation.
Frost protection
If the machine is in a room susceptible to frost, all residual water must be removed from the detergent pump and water supply and drain hoses immediately after use.
Emptying the drain pump
See chapter «Emergency emptying».
Emptying the water supply hose
- Turn off the water supply
- Screw off the hose at the tap, let the water run into a bowl.
- Screw the hose back onto the tap.
Cleaning the detergent drawer
- Pull the detergent drawer out until it stops.
- Press down in the middle of the softener section cover, and pull the drawer all the way out.
- Remove the divider.
- Clean the chambers and insert under running water.
- Replace the divider in the detergent drawer.
- Replace the drawer in the machine.
Emergency emptying
Emergency emptying is necessary if:
- The error message «CHECK DRAIN» appears.
- The pump is blocked by a foreign body (e.g. buttons, paper clip, fluff) and the water cannot be pumped out. Up to 20 litres can flow from a blocked pump. Have a bucket ready.
Risk of scalding! Allow hot detergent solution to cool.
Emptying procedure
- Switch off the mains power supply
- Open the maintenance flap by pressing on the recess.
- Take out the drainage hose, pull out the plug, let the water run into a vessel. If necessary, repeat the procedure several times.
- Unscrew the pump cover.
- Remove foreign bodies and deposits of fluff. Clean the pump interior. It must be possible to rotate the pump impellers.
- Screw on the pump cover.
- Close the drainage hose.
- Close the maintenance flap.
- Switch the mains power back on.
- Select a washing programme and as soon as the water inlet stops, select programme end with the Quick Wash button. This procedure prevents detergent from flowing unused into the drainage system at the next wash.
Cleaning the filter in the water inlet
The filter in the water inlet must be cleaned if no water or insufficient water flows into the appliance when the tap is turned on. The error message «CHECK WATER SUPPLY» is displayed.
The filter are located in the threaded hose coupling on the water tap and at the back of the machine.
Cleaning procedure
- Turn the water tap off.
- Select a programme, start it and after approx. 20 seconds select «Programme end» with the quick wash button. As a result, the water pressure in the inlet hose can be reduced.
- Switch off the mains power supply.
- Unscrew the hose from the water tap and rinse out the filter under running water.
- Connect the hose again.
- Unscrew the hose only from the back of the machine.
- Pull out filter using a pair of flat-nose pliers. Clean and reinsert it.
- Connect the hose again.
- Turn the water tap on and make sure that no water escapes.
- Turn the water tap off.
Inserting the Cash-Card
Insert the Cash-Card with the -symbol facing upwards. In the display will appear in succession the amount stored on the Cash-Card, the amount on account which will be deducted, as well as the new Cash-Card balance. Any remaining credit balance stored in the machine will be set off. If the amount available on the Cash-Card is not sufficient for the wash, a signal will sound and the message «Balance too small» appears. The difference can be settled with a second Cash-Card.
Removing the Cash-Card
Selecting and starting the wash programme
see chapter «Washing/Selecting the wash programme»)
Select the washing programme
Select additional functions
Start the programme
Displays during the programme sequence
40°C COLOUREDS
00:30h
CREDIT 2.60
During the washing programme, the remaining time and the remaining credit balance are displayed alternately.
Programme end
When the drying programme is completed, the remaining amount is stored in the machine under the appropriate Cash-Card. This remaining credit balance will be set off at the next washing cycle. The programme end is displayed by the display value 00:00h as well as the message «Open door».
Re-crediting
Re-crediting of the remaining credit balance is best made at the end of a washing day.
Insert the Cash-Card. The amount stored on the Cash-Card will appear in the digital display.
→| Re-credit by pressing the Quick Wash button. On the display will appear in sequence the remaining credit balance which will be credited, as well as the new CashCard balance.
Remove the Cash-Card.
Re-crediting can always be made only to that Cash Card from which the amount was originally deducted.
In the case of child lock switched on:
Remaining value transfer
If there is not an adequately high remaining amount available on a Cash-Card to pay for the booking on account, a signal will sound and the message «Balance too small» appears. By inserting a second Cash Card, the difference can be paid.
Problems
Repairs, alterations or intervention on electronic equipment should only be carried out by qualified specialists. Inexpert repairs can cause considerable damage and risk to the user.
Only original spare parts should be used for repairs. Please find below minor faults which you can rectify yourself.
Error messages on the display
If the following error messages are displayed, the programme can be restarted by pressing the start button once the error has been rectified.
«CHILD LOCK ACTIVE»
Hold the Quick Wash button down and press the Start button.
«PLEASE CLOSE DOOR»
Push the door closed until the lock catches properly.
«PLEASE START AGAIN»
- If the door was closed subsequently, the Start button must be pressed again.
- After a power failure you must press the Start button
“CHECK WATER SUPPLY”
Turn on the tap and start again.
Filter in water supply is blocked: Clean the filter, see chapter «Cleaning and Maintenance/Cleaning the filter in the water inlet».
Interruption in water supply.
《CHECK DRAIN》
Check whether the drainage hose is blocked.
Foreign bodies block the drain pump: clean pump according to chapter «Cleaning and Maintenance/Emergency emptying».
The water drain provided by the customer is blocked: Carry out an emergency discharge according to chapter «Cleaning and Maintenance» and clean the drain siphon (built-in siphon).
The position of the drain hose is too high. The maximum pumping height is 1m above ground.
Excessive imbalance. Laundry not spun.
Press the start button and then the Quick Wash button to end the wash programme.
Open the door and redistribute the load.
Repeat the spin cycle with the separate spin programme.
General information:
- Avoid loading the drum with one single heavy item. Wash large and small laundry together.
《FOAM PROG. EXTEND》
The washing machine has detected foam and taken adequate measures. The spinning cycle of the laundry could be completed.
- In future, please reduce the detergent quantity.
«FOAM, PROG. CANCEL»
Due to extremely intensive foaming, the washing machine could not complete the spinning cycle and the wash programme had to be aborted.
Repeat the wash programme without adding any detergent.
In future, please reduce the detergent quantity (if required use washing powder instead of liquid detergent).
WATER LEVEL TOO HIGH
- Too much foam in the washing machine, spinning has not been effected. There are two possibilities to solve the problem:
a) Press the Start button and then interrupt the programme by pressing the Quick Wash button several times until the display «OPEN DOOR» appears.
Mix approx. 30 ml conditioner and approx. 1 litre water. Start the previously selected wash programme (it may take several minutes until the machine is released for the selection of a new programme). After the water supply has been completed, switch forward immediately to «Conditioning» by pressing the Quick Wash button and add the conditioner-water mixture into section I of the detergent drawer. The programme should now end as usually and the spinning process should take place. Afterwards repeat the desired programme, however without any detergent.
or
b) Press the Start button and then interrupt the programme by pressing the «Quick wash» button several times until the display «OPEN DOOR» appears. Wait for approx. 1 hour and start the previously selected wash programme, move forward immediately to «spinning» using the Quick Wash button. Usually the laundry will be spun. If not, repeat the procedure including waiting for 1 hour. Afterwards repeat the desired programme, however without any detergent.
The maximum admissible water level is reached. Wait until the water has been pumped out completely and press the Start button. The programme will continue.
«WATER IS BEING PUMPED OUT»
- Too much water is in the washing machine. Water is pumped off to the set level.
- If you see a lot of foam in the door glass, this means that too much foam is in the washing machine.
To eliminate this problem proceed as for the error message «Water level too high».
- In future, please reduce the detergent quantity.
If the appliance shows a function fault F --:
Stop the programme with the Quick Wash button and select a new programme.
In the event of repeated error messages:
Disconnect the electricity for approx. 1 minute and then switch on again. (Withdraw the mains plug or switch off the main building switch.)
The machine is ready to operate once again when the programme pilot lamps flash.
Select a new programme.
If the error message still appears:
Make a note of the error message
- Switch off the water tap and withdraw the mains plug or switch off the main building switch.
Inform Customer Service.
Error messages / Cash-Card
The following fault displays are connected with the Cash-Card.
“CARD UPSIDE DOWN”
Insert the Cash- or Wash-Card with the symbol facing upwards.
▶ Use a charged Cash-Card.
The Cash-Card being used is not permitted. Notify the person responsible for the facility.
«REINSERT CASH-CARD»
Wait 5 seconds until the amount on account has been deducted and the new Cash-Card balance appears.
Troubleshooting
Other minor faults, which you can rectify yourself.
Machine operation
Display is dark:
The machine is in standby mode. No error. To operate the machine press any key.
The machine cannot be switched on, display remains dark even after pressing a key:
- Check whether the mains power is switched on at the wall and the plug is in.
- Check whether all the fuses are intact or the safety switch has tripped.
Mains blockage, generally at noon. Operate the machine after the mains blockage has ended.
The machine does not start:
The Start button has not been pressed.
- Start time preselect has been set. Only starts at the preselected start time.
Loading door cannot be opened:
Programme not yet finished.
«Rinsing stop» selected. No error; see chapter «Washing/Ending the programme with rinsing stop».
Mains blockage or appliance defect: see below.
Open the door in the event of a power failure or machine defect as follows:
Check that the drum is standing still.
Turn off the water tap!
Switch off the mains power supply.
▶ Carry out emergency emptying (see chapter «Cleaning and Maintenance»).
▶ Pull on the door opener (Emergency opener).
Machine with drain pump:
Machine with drain valve:
The door will open.
Washing and washing result
Detergent residue in the detergent drawer:
- Damp or clumpy detergent: Dry the detergent drawer before adding detergent. Use dosing aids for compact or liquid detergents. Add the detergent to the dosing aid and put it in the drum with the laundry.
- The divider for liquid detergent has been pressed down: Move the divider to the position for powder detergent
- Viscous conditioner will remain in the compartment .
- Remedy: Dilute the viscous conditioner with approx. 100ml water and fill it in the compartment .
Attention: Do not exceed the mark «max». If required, clean the conditioner compartment cover and the siphon (see chapter «Cleaning and Maintenance»).
Water not visible during wash:
- No error! The water is below the visible level in the machine.
Laundry does not get clean:
Laundry was soiled more heavily than expected.
Stain removal before washing.
Select the maximum permitted temperature for the fabric.
Select a stronger wash programme.
Dose detergent sufficiently according to the manufacturer's data.
Detergent residue on the washing:
This is not due to poor rinse performance of your washing machine, but insoluble residues found in a few phosphate-free detergents, which tend to be deposited as pale specks on laundry.
Remedy: dry and brush off or repeat the whole rinse process immediately. Use liquid detergent and wash programmes with a higher water level (Easy care).
Activate the extra rinse function.
Grey residue (soap scum) on the washing:
The normal amount of detergent is not always sufficient for soiling from ointments, fats or oils, increase the amount for the next wash.
Remedy: select the maximum permitted temperature for the fabrics.
Grey stains on the washing:
These stains may be caused by cosmetics or fabric softener and may have appeared on the laundry outside the machine before washing.
Remedy: some stains can be washed out after soaking in liquid detergent.
The laundry is hard and/or like a board:
If the laundry is dried in the air after washing, use a conditioner for the next wash. Or dry the laundry in a tumble drier.
Drum and tank are dirty (e.g. scraps of paper, oil):
Tissues or similar objects have not been removed from the laundry before washing. Clean drum and tank with the wash programme «autoClean» (without laundry and detergent).
Laundry smells unpleasant (e.g. of sweat or rotteness):
- Laundry has been washed too long at only a low temperature and contains too many odour-producing germs. Wash laundry from time to time at 60^ and/or the maximum admissible temperature, best with a general-purpose detergent (with bleaching agent).
For washing at 20 / 30^ C use a special detergent which is active at low temperatures.
Odour accumulation in the machine:
Odour-producing germs have accumulated in the washing machine or in the drain. Remedy: Clean the machine and drain from time to time by means of the wash programme «autoClean» (without laundry and detergent!).
Laundry mats (pilling):
Delicates such as wool can mat due to the high mechanical load. Use a gentle special programme in the future suited for delicates.
Tear and hole formation, fibre wear of the laundry:
Before washing remove foreign bodies from the laundry.
Close zip fasteners and hooks before washing.
Wash delicate laundry in a laundry net.
Normal wear and/or mechanical damage of the textiles, which had already existed before washing.
Foam and leakage
Foam is visible after the last rinse:
- Some detergents tend to produce more foam, which does not affect the rinse results.
Too much foam is visible in the door glass during washing, foam fills the entire drum:
Detergent dose too high. Too much foam deteriorates the washing effect.
Remedy: Mix approx. 20ml conditioner with 12 liter water and add it into section II of the detergent drawer.
If required, repeat the process.
Reduce detergent dose in the future.
Foam leaks from the detergent drawer during washing or rinsing:
Detergent dose too high.
Remedy: Mix approx. 20ml conditioner with 12 liter water and add it into section II of the detergent drawer.
If required, repeat the process.
Reduce detergent dose in the future.
Foam leaks from the detergent drawer during spinning:
Interrupt programme by means of the Quick Wash button. To eliminate this problem proceed as for the error message «WATER LEVEL TOO HIGH».
Reduce detergent dose in the future.(if required use washing powder instead of liquid detergent).
Machine leaks, puddles and/or water stains form on the floor:
Detergent dose too high. Reduce detergent dose in the future.
- Check whether the supply and drain hose connections are watertight and have been effected properly.
Spinning and noise
Pump noise:
- No malfunction! Intake noise and «Emptying» noise (i.e. when the tank is sucked empty) by the detergent solution pump is normal.
Repeated spinning:
- The imbalance control system detected an imbalance and is rectifying the imbalance by spinning repeatedly.
Poor spin result:
- The imbalance control system has detected an imbalance that it was unable to rectify. With underloads or critical laundry pieces such as bath mats, the laundry is insufficiently distributed. The spin speed is reduced depending on the load and imbalance, safeguarding the appliance against being overstressed.
Loud noise and «machine movements» during spinning:
The transport securing devices have not been removed. See the information in the Setting-up Instructions!
Machine feet were not locked when setting-up the machine. Relevel the machine with a spirit level and securely lock the feet as described in the Installation Instructions.
Programme duration extended:
- The machine has recognised foam and implemented remedy. No error.
- The machine has recognised imbalance and implemented remedy. No error
- The machine has recognised excessive soiling and/or too turbid rinse water and has extended the programme. No error.
Customer Services
Before you call customer services, check whether you can rectify the problem yourself (see chapter «Problems»).
If advice is required, costs may be incurred if a service technician is required, even during the guarantee period.
The guarantee does not cover faults caused by improper use and by blocked filters or foreign bodies.
If you cannot rectify a problem yourself, unplug the machine or switch it off at the wall, turn off the tap and call customer services.
Dial the central customer services number (see back cover). You will be automatically connected to the customer services branch for your region.
Give customer services the «F — » error message and the product and serial numbers. You will find this information on the type label inside the opened door.
Note the numbers for your machine here:
Product-No.
Serial No.
Warranty
For each product we provide a two-year guarantee from the date of purchase or delivery to the consumer (with a guarantee certificate, invoice or sales receipt serving as proof).
The guarantee covers the costs of materials, labour and travel.
The guarantee will lapse if the operating instructions and conditions of use are not adhered to, if the product is incorrectly installed, or in the event of damage caused by external influences, force majeure, intervention by third parties or the use of non-genuine components.
| Servicestellen | Points de service | Servizio dopo vendita | Point of service |
| 5506 Mägenwil/Zürich Industriestr. 10 | |||
| 9000 St. Gallen Zürcherstrasse 204 e | |||
| 4052 Basel St. Jakob-Turm Birssstrasse 320B | Service-Helpline 0848 848 111 service@electrolux.ch | ||
| 6020 Emmenbrücken Seetalstrasse 11 | |||
| 7000 Chur Comercialstrasse 19 | |||
| 3018 Bern Morgenstrasse 131 | |||
| 1028 Préverenges Le Trési 6 | |||
| 6916 Grancia Zona Industriale E |
Ersatzteilverkauf / Point de vente de rechange / Vendita pezzi di ricambio / spare parts service
5506 Mägenwil, Industriestrasse 10, Tel. 0848 848 111
Fachberatung, Verkauf/Demonstration, Vente/Consulente (cucina), Vendita/consulting, sales
8048 Zürich, Badenerstrasse 587, Tel. 044 405 81 11
| Warranty | For each product we provide a two-year guarantee from the date of purchase or delivery to the consumer (with a guarantee certificate, invoice or sales receipt serving as proof). The guarantee covers the costs of materials, labour and travel. |
The guarantee will lapse if the operating instructions and conditions of use are not adhered to, if the product is incorrectly installed, or in the event of damage caused by external influences, force majeure, intervention by third parties or the use of non-genuine components.