PuriCare Aero Fan U9CS1C - Air purifier LG - Free user manual and instructions
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USER MANUAL PuriCare Aero Fan U9CS1C LG
Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.
U9C Series
EN ENGLISH

MFL71825204
Rev.01_020722
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved
TABLE OF CONTENTS
This manual may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer.
SAFETY INSTRUCTIONS ....03
INSTALLATION....10
Parts Instruction 10
Unpacking the Appliance.... 14
Installation Location Requirements 15
Transportation Requirements.... 15
OPERATION ....16
Status Display 16
Control Panel.... 17
Getting Started 21
Using Extra Functions 24
SMART FUNCTIONS....28
LG ThinQ Application 28
Smart Diagnosis.... 31
MAINTENANCE....32
Maintaining the Appliance 32
Cleaning the Appliance.... 33
Maintaining the Filter 34
TROUBLESHOOTING....36
Before Calling for Service.... 36
Appliance Specifications 40
WARRANTY (USA)......41




SAFETY INSTRUCTIONS
EN
READ AND SAVE THESE INSTRUCTIONS
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

This symbol is displayed to indicate matters and operations that can cause risk. Read the text marked with this symbol carefully and follow the instructions in order to avoid risk.

WARNING
This indicates that failure to follow the instructions can cause serious injury or death.

CAUTION
This indicates that failure to follow the instructions can cause minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:
Children in the Household
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
Installation
- Do not install the appliance on an uneven or inclined surface.
- Do not install the appliance in an area exposed to direct sunlight or near heat-generating equipment.
- Do not install the product in a place where combustible gas may leak or industrial oil or metallic particulates are present.
- Do not allow the appliance to push against the power cord or plug.
- Do not touch the power plug with wet hands.
- When unplugging the power cord, always pull it by the plug.
- Unplug the appliance during thunder or lightning storms or when not in use for a long time.
- Do not bend the power cord excessively or place a heavy object on top of it.
- Do not extend the length of the power cord or alter it.
- Do not use several devices on a multi-socket extension outlet.
- Make the connection securely so that screw in terminals will not be loosened when the power cord is pulled.
- Make sure that the power cord cannot be pulled out or damaged during operation.
- Do not operate any fan with a damaged cord or plug. Discard fan or return to an authorized service facility for examination and/or repair.
EN
- This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.
Operation
- If the appliance is immersed in water, stop using it and contact an LG Electronics Customer Information Center.
- If there is a gas leakage (isobutane, propane, LNG, etc.), do not touch the product or power plug and ventilate the area immediately.
- Do not clean the appliance with brushes, cloths or sponges which are abrasive or made of metal.
- If you detect any abnormal noise, odor or smoke, unplug the product immediately and contact an LG Electronics Customer Information Center.
- User Servicing Instructions
- Only an authorized repair person from an LG Electronics service center should disassemble, repair, or modify the product.
- Do not use or store fire, combustibles (ether, benzene, alcohol, drugs, propane, butane, combustible spray, insecticide, air freshener, cosmetics, etc.) or flammable materials (candles, lamps, etc.) near the product.
- Do not place the power cord under rugs, carpeting or mats.
- Do not allow animals or pets to chew on the power cord.
- Do not move the appliance when it is in operation.
- Do not hit the appliance.
- Do not insert hands or metal objects into the air inlet or outlet.
- Do not install and use broken parts.
- Do not put flammables into the appliance.
- Do not allow children to climb on or play with the appliance.
- Do not place anything on top of the appliance.
- The fan is not a toy. It should not be played with or placed where young children can reach it.
- Be careful that children do not get their hands caught in the vanes by putting their hands during the vanes operation.
- This product uses UVnano LED. Do not disconnect or replace the UVnano LED arbitrarily. LEDs must be replaced only by LG-approved service providers.
- Harmful UVnano radiation may leak if the device is used in an unintended way or if the wires are damaged. UVnano radiation, even in very small amounts, can harm the eyes and skin.
- Be careful not to let any part of your body put on between the vanes during the vane operation.
EN
- Do not replace the UV Lamp while it is plugged in.
- Skin or eye damage may result from directly viewing the light produced by the lamp in this apparatus. Always disconnect power before relamping or servicing. Replace Lamp With Lamp CUD7GF1B, Manufactured by Seoul Viosys Co., LTD. Replace Lamp With Lamp LTPL-G35U275GC-TWA, Manufactured by Lite-On Technology Corporation.
Maintenance
- Dispose of the packing materials (vinyl, styrofoam, etc.) to keep them out of reach of children.
• Take care not to injure or pinch yourself when you detach and reattach parts of the appliance.
- Turn off and unplug the appliance before cleaning it or replacing the filter.

CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Installation
- Do not tilt the appliance to pull or push it when transporting.
- Do not install the appliance in a vehicle, RV, or marine vessel.
- Do not place the appliance near a TV or stereo equipment.
- Do not place the appliance under bright light.
- The appliance must be installed in accordance with national wiring regulations.
- When moving or storing the appliance, wrap the power cord around the base of the appliance to prevent personal injury, damage to the cord or damage to floors.
- Do not place the appliance near curtains.
Operation
- Do not use the product for removal of toxic gas such as carbon monoxide.
- Do not use the product for ventilation purposes.
- Do not use the appliance for a long time in a region with unstable voltage.
- Do not place obstacles around the air inlet or outlet.
- For safe use of the appliance, children or others with reduced mental capabilities need to be closely monitored by a person who is responsible for their safety.
EN
- Do not use the product for special purposes such as preserving plants, precision instruments, artworks, etc.
- Do not operate the appliance with wet hands.
- Do not let the moisture from a humidifier directly touch the appliance.
- Do not use the appliance while it is not in an upright position.
- Do not use the appliance near objects vulnerable to heat.
- Do not use detergents, cosmetics, chemicals, air fresheners, or disinfectants in the appliance.
- Do not touch any internal parts while the unit is operating or immediately after operation.
- Use the filter only for its intended purpose.
- The Deodorizing Care filter and True HEPA filter are assembled together. Do not try to detach them from each other.
- Do not insert any objects into the Air outlet.
Maintenance
- Do not use strong detergents or solvents to clean the product. Use a soft cloth to clean.
- Do not clean the appliance with an alkaline detergent.
- Do not wipe the appliance surface using sulfuric acid, hydrochloric acid or organic solvents (thinner, kerosene etc.) or attach a sticker on the appliance.
- Do not allow water inside the appliance.
- Do not wash the filter with water.
- Be careful not to damage the ultra-fine filter when cleaning it with a vacuum cleaner.
INSTALLATION
- The appearance or functions of the appliance may differ depending on the model.
Parts Instruction
Front


Rear

1 Controller
- Sets the product functions.
2 Vane
- Moves depending on the operating mode(Wide/Diffusion/Direct). - Operates according to the mode to change the direction of the wind.
3 Air Outlet
- It discharges purified air through the filter.
4 Display (Status Display / Remote Controller Receiver)
• Displays the settings of the product and the air condition.
5 Filter
- Minimizes allergens, fine particulates, possible sources of sick house syndrome, smog, and other odors.
6 Smart Diagnosis
- If the product malfunctions, use Smart Diagnosis to check the product status. (See Smart Diagnosis in Smart Functions)
7 Sensor
- PM1.0 (particles with a diameter between 1.0 and 2.5 micrometers) Sensor: Detects the concentration levels of dust.(You do not need to clean the sensor lens separately.)
8 Product Center Line
- It is the center line of the product.
9 UVnano LED
(Only models with UVnano applied)
- Remove the harmful bacteria at internal fan of the air purifier.
10 Remote Controller Holder
- Attach the remote controller to store it. - Attach the rear part of the remote controller to the location marked on the product.
11 Handle
• Use when carrying the product.
12 Temperature/Humidity Sensor
• Detects temperature and humidity.
13 Air Inlet (Cover)
- Air goes into the purifier through the inlet. - The front and rear covers may be removed separately.
CAUTION
- Be careful not to stick magnets or metal objects to the remote controller holder as it is attached with magnets.
- Be careful that children do not get caught by putting their hands during the Vane operation.
Filter System

1 Deodorizing Care filter Minimizes odors from the bathroom, cigarettes, food and other common sources.
2 True HEPA filter Minimizes PM1.0 and cigarette smoke from the air.
③ Filter Handle
Use it to remove the filter from the product.
4 Ultra Fine Filter Minimizes large particles floating in the air.
CAUTION
- Do not forcefully separate the Deodorizing Care Filter and True HEPA Filter as they are integrated. - Do not throw the filter or use it for any other purpose.
NOTE
- A slight odor may be emitted from the new filter at the beginning after purchase. The odor will disappear after a day or so of using the product, so you can use it without worry.
- The frequency of cleaning and filter replacement may vary depending on environment and usage time.
- Filters may be used for up to 1 year. The more polluted the indoor air, the shorter the life of the filter.
- If an excessive odor is present in the room, first ventilate the air to remove the odor, and then use the air purifier to remove the remaining odor.
- If the air purifier is used after not having been used for a long time and there is an odor, you can reduce the odor from the filter by operating it on fan speed 10 step in a ventilated area.
- The filter may emit an odor when used continuously in a humid environment or where moisture from a humidifier is absorbed into the filter. If odor is generated due to moisture, dry the filter in sunlight before use.
- Carbon monoxide (CO) is a harmful gas that is mainly introduced from the outside, and cannot be removed with a filter.
- Keep the windows or doors closed while using the product. However, if you operate the product for a long time in a closed space, the carbon dioxide concentration may rise. So be sure to ventilate the indoor regularly.
- The deodorization function of the air purifier operates by trapping the odor in the filter. If you use the product for a long time in a room with excessive odor, the performance of the filter may decrease significantly.
Accessories



Remote Controller/Battery (CR2025, 1 Unit)
Owner's Manual / Quick Guide Safe Plate
Unpacking the Appliance
Remove the fixing tape and protective vinyl, packing material product and its filter before use.
Removing filter vinyl and packing material
1 Remove the product from the packaging and remove the fixing tape attached to the product.
2 Grab the cover and gently pull to separate it from the appliances.
- The direction with the LG logo on the product display is the front of the product.

3 After separating the filter, remove its protective vinyl.
- When removing the packaged filter, separate it from the protective vinyl.

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Diagram of a hand pouring liquid into a cylindrical container with a tool, showing internal components (no text or symbols)4 Install the filter in the product.
• Make sure that the handle is facing upward.

5 Remove the packing material inserted at the bottom of the product.

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Technical line drawing of a mechanical device with directional arrows indicating movement or force (no text or symbols)6 Insert the tabs at the bottom of the cover into the slots in the base of the appliance and close the cover.

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Illustration of a hand holding a wooden object with a magnified inset showing a close-up of the interior (no text or symbols)CAUTION
- Be sure to remove the vinyl from the filter before using the product.
- Pay attention to the direction of the filter when installing the filter.
- Be sure to remove the cushioning material before using the product.
Removing vane vinyl
Use the product after removing the vane vinyl.
1 Operating product.
2 Press · Mode button and select Diffusion Mode.
3 After vanes come out, grasp the vinyl at the top and remove it slowly in the downward direction.
CAUTION
- If you do not remove the vane vinyl, be aware that the vinyl may make noise while operating the product.

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Diagram of a hand holding a tool inside a U-shaped structure (no text or symbols)Installation Location Requirements
Install at a distance of at least 3 14 ft (1 m) from a wall.
- If there is not enough space for air to be taken in, performance of the air purifier may be reduced.

The performance of the product may differ depending on the operating environment (such as temperature and humidity).
- Product performance may be slightly degraded when used outside of a humidity range of 40% to 70%.
Transportation Requirements
Be careful not to drag the power cord on the floor when moving or storing the product.
Transporting the Appliance
Carry the product safely by using the handles at the top and back of the product.

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Illustration of a hand holding a pen or tool with dotted circles indicating contact points (no text or symbols present)CAUTION
- Do not move the product by holding the outer cover. The cover may open and the product may fall.
OPERATION
- The appearance or accessories of the product may differ depending on the model.
Status Display

① Add-on Display
• Up to three icons are displayed
- Icons are shown or displayed according to display priority.
- Button Lock > Timer > Filter Replacement Notification > UVnano > Wi-Fi Connection
- UVnano function is applied only to models applied UVnano.
| Icon Description | |
| Displays when the control panel is locked. | |
| Displayed when the sleep timer is set. | |
| Displays when it is time to replace the filter. | |
| UV | Displayed when the UVnano setting is enabled. |
| UV | Displayed when the UVnano is not working normally.(Check if the filter and air intake cover are properly installed.) |
| Displays when connected to Wi-Fi. | |
② Status display
• Air quality, PM10/PM2.5/PM1.0 dust concentration, temperature, humidity, and operation status are displayed.
3 Fan Speed Display
• Displays Fan speed from Auto, Steps 1 to 10 and Turbo.
Control Panel


1 Standby On/Off Button
Can start or stop operation.
2 Speed Button
Allows you to adjust the fan speed of the product.
3 Mode Button
Use it to set the operation mode of the product.
4 Auto Fan Button
Sets the product's Fan speed automatically.
5 Rotation Button
Sets the rotation of the product. (45°, 60°, 90°, 140°, Stop)
NOTE
- You can use extra functions by pressing the button on the control panel for longer than 3 seconds.
(Example : Press the -Mode button and the Auto Fan button at the same time for 3 seconds or longer.)
* UVnano function is applied only to models applied UVnano.
| Long press (More than 3 seconds) | Function |
| Control Panel Lock/Unlock | |
| Connect Wi-Fi | |
| Product sound On/Off | |
| UVnano On/Off | |
| Smart Diagnosis | |
| Filter Replacement Notification Reset |
- Press and hold the button.
| Press and hold the button | Function |
| ^ | Continuous change of Fan speed |
| ∨ | Continuous change of Fan speed |
| Continuous change of standby screen |
Remote Controller

1 Standby On/Off button Can start or stop operation.
2 Speed button
Allows you to adjust the fan speed of the product.
③ Mode button Sets the operation mode. (Wide Mode, Diffusion Mode, Direct Mode)
4 Show Info button
Use to set the standby screen.
(Air quality, PM10, PM2.5, PM1.0,
Temperature, Humidity, Operating
status)
5 Turbo button Sets fan speed to Turbo.
6 Auto Fan button Sets the fan speed automatically.
7 Rotation button Sets the rotation of the product. (45°, 60°, 90°, 140°, Stop)
8 Sleep Timer button Sets the sleep schedule. (1 \~ 12 - Off)
NOTE
- You can use extra functions by pressing the buttons on the remote controller for longer than 2 seconds.
| Long press(More than 2 seconds) | Function |
| ^ | Continuous change of Fan speed |
| √ | Continuous change of Fan speed |
| Product sound On/Off | |
| Setting Display brightness |
Preparing to Use the Remote Controller
1 With the front side of the remote controller facing up, remove the battery tray by pushing in the direction of number 2 while pressing part 1 with a simple tool (cotton swab, etc.).


2 Insert the battery provided with the appliance into the tray. Place it with the + mark facing up.

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Mechanical component diagram showing a curved housing with a circular top and downward arrow indicating force or motion (no text or symbols)3 Insert the battery tray back into the remote controller.

NOTE
- If the remote controller is not operating properly, check the polarity (+, -) of the battery or replace the battery before contacting the service center.
- Separately collect exhausted batteries.
- When using the remote controller, point the remote controller transmitter toward the display(status display / remote controller receiver) on the product.
- The remote controller is not received properly at a distance of more than 7 m from the product.
- The remote controller signal reception may be interrupted when strong lights such as fluorescent lamps or neon signs are present. In this case, use the remote controller in front of the remote signal receiver of the indoor unit.

WARNING
- The remote controller uses button/coin type batteries (CR2025).
- Swallowing batteries may cause serious injury or death. Go to hospital emergency room immediately to seek medical attention.
- Keep the battery out of reach of children.
- If the battery tray is not secured firmly, stop using the appliance immediately and keep it away from children.

CAUTION
- Do not arbitrarily modify the battery.
- Do not recharge or disassemble the battery.
- Do not throw the battery into a fire for disposal or leave it near heat.
- Do not press multiple buttons at the same time.
- Do not use it in a place with a lot of water or moisture.
- Do not use it in a place with flames or heat.
- Remove and store the battery in a safe location if you do not intend to use the remote controller for a long time.
Getting Started
Press the Standby On/Off button to start operation.

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Illustration of a remote control with two buttons (no text or symbols)NOTE
- When starting operation for the first time after installing the product, it will operate in Wide mode and with step 5 of fan speed.
- If you stop operation and resume it, it will start cleaning with the mode you last selected.
• Even if power is lost due to a blackout, the product will remember the mode(Fan speed, Mode, Display brightness) you used last. - When you start driving, the dust concentration is displayed after sensor stabilization (about 15 seconds). While sensor stabilization is in progress, the clean stabilization screen (☐) appears on the status display.
Using the Mode
Sets the operation mode of the air purifier.

- Each time the Mode button is pressed during operation, the sequence of Wide Mode – Direct Mode – Diffusion Mode is repeated.
NOTE
- Wide Mode - In operation mode, you can feel cool and comfortable with clean wind discharged to the front.
- Direct mode - As the vane closes slightly, the air is intensively discharged.
- Diffusion Mode - Operation mode in which the vane changes the direction of the wind to clean the indoor space in various directions and to use it without being cold even in winter.
Adjusting the Fan Speed
Adjusts the fan speed of the purifier.

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Line drawing of a remote control device with two buttons and a scroll (no text or symbols)• Each time the Speed button is pressed during operation, it changes in the order of steps 1 to 10.
- Press and hold the Speed button to change the fan speed in a row.
NOTE
- The stronger the wind, the faster the space is cleaned.
Using Turbo
Sets the fan speed to Turbo.

NOTE
• After running on Turbo, if you turn "Turbo" off before 20 minutes, it will switch to the previous fan speed.
• After 20 minutes of turbo operation, the fan speed automatically changes to Auto Fan.
Using Auto Fan
Sets the air purifier's fan speed automatically.

NOTE
- When set to Auto Fan, the indoor fine dust concentration, appropriate Fan speed are set automatically.
EN
Using Rotation
Sets the rotation of the air purifier.

• Each time the Rotation button is pressed during operation, the sequence of 45^-60^-90^-140^ - Stop is repeated.
- To center the product, turn off the product, unplug the power cord, wait for a while, and then plug in the power cord again. After that, if you turn on the rotation, the initialization proceeds automatically.
- If the product is rotated arbitrarily, noise may occur during initial rotation.
- After one initial rotation, the product operates normally.

NOTE
- It rotates at 140° during the initial rotation and starts rotating from the center of the product after position initialization.
- When the Rotation button is pressed while the product is rotating, it will set to 'Stop'.
- When the function is changed while using the rotation, the rotation stops for a while so that the display status can be checked, and then the rotation operates again after the setting is completed.
- When using rotation mode: When the product is turned off, the product rotates to the center and stops.
- When the rotation mode is not in use: When the product is turned off, the product turns off at a stationary position.
- Product rotation rotates around the center of the product.
- Do not forcefully rotate the product by holding it.
- If you hold the product and force it to rotate, you will need to re-center the product.
Using Extra Functions
Setting standby display

Displays air quality, air quality circulation, temperature, humidity and operation information.
- Press and hold the Auto Fan button in the control panel.
- Press the show Show Info button on the remote controller.
- The order of Air Quality – PM10 – PM2.5 – PM1.0 – Temperature – Humidity - Operating status is repeated.
| 1 Air Quality | 2 PM10 | 3 PM2.5 | 4 PM1.0 | |
| • Displays the overall air quality status. | • Displays fine dust information. | • Displays Ultra-fine dust information. | • Displays Super ultra-fine dust information. | |
![]() | ![]() | ![]() | ![]() | |
| 5 Temperature Humidity Mode status | 7 | |||
| • Displays room temperature information. | • Displays indoor humidity information. | • Displays operation status information. | ||
NOTE
- Overall Air quality is calculated based on the concentrations of dust is categorized into 4 levels: green, yellow, orange, and red, depending on the contamination of the air.
| Color | Overall Air Quality Concentration of PM (μg/m3) | |||
| State PM10 PM2.5 PM1.0 | ||||
| Red Poor 25 | 5 or more 56 or more | 56 or more | ||
| Orange | Unhealthy | 155 ~ 254 | 36 ~ 55 | 36 ~ 55 |
| Yellow | Moderate | 55 ~ 154 | 13 ~ 35 | 13 ~ 35 |
| Green | Good | 54 or less | 12 or less | 12 or less |
- Overall air quality can be seen by the color of the air quality indicator and the text indicating the concentration of dust.
- The color of overall air quality is determined based on the concentration of dust.
EN
Checking air condition on the Status Display
You can check the overall air quality and dust concentration on the Status display of the product.
- Overall air quality : Overall air quality can be seen by the color of the air quality indicator and the text indicating the concentration of dust.
- Dust concentration: The dust concentration is indicated with the color displayed with specific figures, depending on particle size. Displays the dust concentration of PM10/PM2.5/PM1.0.
NOTE
- Dust concentration is displayed in units of 1 from 4 to 999. For dust concentration, refer to the sensor manufacturer's data sheet.
- The fine dust/ultra-fine dust concentration displayed on the product may be different from the measurement standards of other instruments and other products.
- If the dust concentration is high, the difference between the displayed dust concentration and the actual dust concentration may be large.
- Temperature and humidity may vary depending on the surrounding environment, such as doorways, windows, and vents.
- Temperature and humidity may appear differently depending on air circulation in the same room. Also, the temperature and humidity may be different from other products and thermo-hygrometers.
- If different or identical products are used in the same space, there may be differences in the concentration readings due to air circulation.
- If the product is used in the following environments, the dust concentration may be displayed differently from the actual value.
- Around fabric sofas and beds, around hairy carpets, organizing blankets/ clothes, using a vacuum cleaner, places with bugs and pets, places with high humidity.
- Places where outside air enters, such as around construction sites, roadsides, factories, doorways, windows, and ventilation openings.
- Places where products that generate steam and fine particles (humidifiers, cooking utensils, sprays, etc.) are used.
- Even if dust is generated by activity such as dusting or cleaning, the sensor may not respond if large dust of PM10 or higher is generated, but the dust is removed by the filter.
Setting a Sleep Timer
It is set to automatically stop operation after operation for a set period of time.

- Press the Sleep Timer button while the appliance is operation.
- Each time the sleep timer button is pressed, it repeats in the order of 1\~12-Off.
- If the sleep schedule is set, the display brightness level 1 and rotation are operated at stop. (However, if you set the display brightness to off before setting the sleep mode, the display brightness will remain off.)
NOTE
- When you make a sleep reservation, the fan speed is set to level 1, and after a certain period of time, it is automatically adjusted according to the air condition.
- You can change the fan speed, display brightness, and rotation even when the sleep timer is set.
- If you press the Sleep Timer button once more while the sleep schedule is set, the sleep schedule is canceled.
Setting Display Brightness
Adjusts display brightness.

- Press the Sleep Timer button for more than 2 seconds to enter the display brightness setting screen.
- Each time the button is pressed once or for more than 2 seconds, it changes in the order of Brightness 3 - Brightness 2 - Brightness 1 - Off.
- Press any other key on the remote controller to exit the display brightness setting screen.
NOTE
- When setting the display brightness to off, if you press the button, it turns on at brightness 1 for a while, and then the screen on the display turns off.
- The default display brightness is set to Brightness 2.
- Brightness 3: 100%
- Brightness 2: 60%
- Brightness 1: 10%
Using button lock
You can lock the buttons on the control panel to prevent unwanted operation by children or other factors.

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Simple line drawing of a vertical object with a circular icon containing a minus sign, no text or symbols present.- Press the Mode button for 3 seconds.
• is displayed on the status display.

NOTE
- The remote controller can be used even when locked.
- You can use the LG ThinQ application to change modes even when the device is locked.
- To unlock, press the Mode button again for at least 3 seconds.
Setting the Product sound
Turns On/Off the sound of the air purifier.

- Press the Speed up and Auto Fan buttons on the control panel at the same time for 3 seconds.
- Press and hold the Rotation button on the remote controller for 2 seconds.
Using UVnano (Only models with UVnano applied)
Remove the harmful bacteria the fan inside the air purifier to circulate cleaner air.

- Press the Speed down and Rotation buttons on the control panel at the same time for 3 seconds.

NOTE
- To disable UVnano, press the Speed down and Rotation buttons button on the control panel again for at least 3 seconds.
- UVnano is a compound of UV (ultraviolet light) and nanometer (unit of length).
- If there is dust of foreign matter inside the UVnano LED, wipe with a soft cloth.
- Do not operate the product if damage to the UVnano LED is evident.
- Be sure to turn off the product before cleaning and performing other maintenance.
- If the product cover is opened or the filter is removed, the UVnano operation status may not be displayed normally.
- UV icon on the status display is a display that guides UVnano on/off, not a UVnano on/off indicator.
- UV ^® Displayed when UVnano does not operate normally. (Check that the filter and air intake (cover) are installed in the correct position.)
- When using the product for the first time, the UVnano function is turned on.
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Smart Diagnosis
If you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem.
Settings
Allows you to set various options on the appliance and in the application.

NOTE
- If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.
- The application is subject to change for appliance improvement purposes without notice to users.
• Functions may vary by model.
Before using LG ThinQ Application
This feature is only available on models with Wi-Fi function.
1 Check the distance between the appliance and the wireless router (Wi-Fi network).
- If the appliance is too far from the wireless router, the signal strength becomes weak. It may take a long time to connect or installation may fail.
2 Turn off the Mobile data or Cellular Data on your smartphone.

3 Connect your smartphone to the wireless router.

NOTE
• To verify the Wi-Fi connection, check that the Wi-Fi 🔺 icon on the control panel is lit.
- The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
- LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
- If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
- The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
- The network connection may not work properly depending on the Internet service provider.
- The surrounding wireless environment can make the wireless network service run slowly.
- If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying it again.
- If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
- The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
- Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
- If the security protocol of the router is set to WEP, the network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
Wireless LAN Module Specifications
Wi-Fi module specifications
| Frequency Range | 2412 MHz ~ 2462 MHz |
| Output Power (Max.) | < 30 dBm |
Bluetooth module specifications
| Frequency Range | 2402 MHz ~ 2480 MHz |
| Output Power (Max.) | < 30 dBm |
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
Smart Diagnosis
This is a function that can diagnose the cause of product failure.

NOTE
- Service may be suspended due to external factors (such as unavailability of Wi-Fi, disconnection of Wi-Fi, app store policy, app unavailability, etc.) that are not due to the negligence of LG Electronics.
- This is subject to change without prior notice, and the service method may vary depending on local circumstances.
Using LG ThinQ to Diagnose Issues
If a problem occurs with a Wi-Fi-equipped product, you can diagnose the problem by sending data to your smartphone using LG ThinQ.
• After launching LG ThinQ, select Smart Diagnosis from the menu. Diagnose the product according to procedure provided by LG ThinQ.

NOTE
- When diagnosing with Wi-Fi, you can diagnose the product with a beep sound when the Wi-Fi connection with the product is disconnected.
Using Audible Diagnosis to Diagnose Issues
If smart diagnosis using the app continues to fail, click the Use Diagnosis with 'Go to Audible Diagnosis' button of the ThinQ App and follow the instructions that appear.
1
Press the Mode and Auto Fan buttons on the control panel at the same time for 3 seconds.

2
Place your phone near the product.
- Make sure the phone's microphone is facing the front of the product.

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Diagram of a laboratory apparatus with a funnel and bulb, no visible text or symbols3
The results of Smart Diagnosis will be displayed in the LG ThinQ application.

NOTE
- For accurate diagnosis, do not move the smartphone away from the product until the beep stops.
- Please be quiet around the product during Smart Diagnosis.
MAINTENANCE
WARNING
- Stop operation of the product and unplug the power plug or cord from the outlet before cleaning and replacing the filter.
- Do not spray water directly on the product.
Maintaining the Appliance
Frequency of Cleaning and Filter Replacement
| Type | Cleaning frequency | Replacement cycle |
Filter | Ultra Fine FilterIf it is contaminated, use a vacuum cleaner or a soft brush to clean it. | 1 year |
NOTE
- The operating environment and operation hours may affect the cleaning frequency. Clean more often if operating in a dusty environment.
- Failure to clean the product following the recommended schedule may result in it smelling bad or not working properly.
- The filter must be replaced at the end of its lifespan, and the cost of replacement filters is not covered under the warranty. To purchase new filters, contact an LG Electronics Customer Information Center or visit the website at www.lg.com
-
You can also have the filter cleaned or replaced by the Service Center. You will be charged a nominal fee for filter cleaning and replacement services.
-
The upper and lower parts of the filter are made of paper instead of plastic. Repeated removal of the filter may cause scratches on the top and bottom of the filter.
- Even if there are scratches on the top and bottom of the filter, there is no problem in use.
Alerts on the Status Display
| Notification | Corrective action |
![]() | Replace the filter. |
NOTE
- Filter replacement alerts appear based on the maximum usage time, taking into account the operating hours of the product. The replacement frequency is determined by the operating hours and environment.
Cleaning the Appliance
Cleaning the Exterior of the Product
1 Use a vacuum cleaner to remove dust from the air inlet.
2 Wipe the air outlet and the exterior of the product with a soft cloth.

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Line drawing of a hand holding a vertical object with a dotted circle highlighting the part (no text or symbols)3 Press the Mode button to select the diffusion mode. When the vane is finished, wipe the front and back of the vane with a soft cloth.

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Illustration of a hand holding a tool with a double-headed arrow indicating compression or insertion (no text or symbols)Back
CAUTION
- Do not clean the product with alkaline detergent.
- Do not wipe the product surface using sulfuric acid, hydrochloric acid, or an organic solvent (thinner, kerosene, acetone, etc.) or attach stickers to the product. This may damage the product surface.
- Do not let water enter into the product.
NOTE
- If you find it difficult to remove dust from the front and rear covers, remove the filters and wash them with water. Then, dry them completely in the shade.
Maintaining the Filter
Cleaning the Filters
1 Remove the front and rear covers of the product.
Grab both sides of the top of the air inlet (cover) from the front of the product and pull gently to separate it.
- The direction with the LG logo on the product display is the front of the product.

2 Remove dust surrounding the Ultra-fine filter with a vacuum cleaner or soft brush.

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Technical line drawing of a mechanical device with a tool inserted, no visible text or symbolsCAUTION
- Do not wash the Deodorizing Care filter or True HEPA filter with water. This shortens the filter's life.
- Be careful not to damage the ultra fine filter when using a vacuum cleaner.
- Be careful not to damage the filter if liquid gets on the filter.
Replacing the Filter
1 Remove the front and rear covers of the product and pull the handle to replace the filter.
• To avoid polluting the surroundings when replacing the filter, place newspaper on the floor before you remove the filter.

2 Once you have replaced the filter, turn off the filter replacement alert.
Reset filter replacement notification
(Filter replacement notification) on the status display is canceled and the replacement notification time is reset.

- Press Auto Fan and Rotation buttons at the same time for at least 3 seconds.
• Use when replacing with a new filter.
NOTE
- A notification is displayed when a filter replacement is required.
- When the filter is installed, scratches may occur on the upper and lower surfaces, but there is no problem in operation.
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Storing the Product
If the product will not be used for a long period of time, store in a dry, shaded place without moisture.
1 Operate the product for at least 1 hour on a sunny day.
• This removes moisture and prevents mold from building up inside the product.
2 Turn off the power and unplug it from the electrical outlet.
3 Package the product to prevent dust or foreign substances from entering the product. Store the packaged product in a shaded place.

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Simple line drawing of a cylindrical container with a submerged object inside (no text or symbols)Storing the Remote Controller

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Line drawing of a mechanical device with a control panel and handle (no text or symbols)Remote Controller Holder
- The Remote Controller can be stored by attaching it to the magnet at the location marked on the product.
- Attach the rear part of the Remote Controller under the Remote Controller attachment location label.

CAUTION
Do not store the product in a humid place or in a place exposed to the direct sunlight.
TROUBLESHOOTING
Before Calling for Service
Please check the following before you contact the service center. If the problem persists, contact your local service center.
| Symptom Cause | Remedy | |
| It does not operate at all. | Is the power cord unplugged from the outlet? | • Insert it into the socket correctly. |
| The amount of wind is small and there is a noise. | Did dust accumulate in the ultra fine filter? | • Clean the ultra fine filter thoroughly. |
| Did dust accumulate in the True HEPA filter? | • Replace the filter. | |
| The air inside is not purified well enough. | Is the indoor pollution severe? | • Ventilate the indoors before using the product. |
| Did dust accumulate in the ultra fine filter? | • Clean the ultra fine filter thoroughly. | |
| Did dust accumulate in the True HEPA filter? | • Replace the filter. | |
| Are you using it in a place that is too spacious or too open? | • Use a product that suits the size of the room.• Avoid well-ventilated places such as doors, windows, etc. | |
| Is there any obstacle nearby? | • Remove the obstacle. | |
| Is the product installed at a corner? | • Move the product and install it again. | |
| The overall air quality color is still in red. | Does the color not change even if it is moved to a clean room? | • Remove the power cord from the outlet and reconnect after 1 minute. |
| Did you use a spray near the product? | • Do not use a spray near the product. | |
| The buttons on the control panel do not work. | Is displayed on the status display? | • To unlock, press the Mode button on the control panel for 3 seconds. |
| The concentration of the fine dust does not change. | Is the product used in a closed space? | · In closed spaces, the Air Quality level may continue to stay the same without change. |
| The concentration of fine dust continues to remain high. | Does the air continue to flow in from the outside to the location where the product is installed? | · In an environment where there is an inflow of outside air, the concentration may continue to remain high. |
| A strange odor comes out from the air outlet as well as the filter. | Did you purchase the product recently? | · This is the odor of activated charcoal, and is not harmful. This is similar to the odor you may experience in a brand new car. It will go away within a day after use. |
| Is the product used in a place with a lot of smoke or odors? | · If the air purifier is operated after an air freshener, diffuser, or scented candle has been used, or interior work or wallpaper replacement have occurred, the filter may absorb and emit the odor. Ventilate the room first before using the product. | |
| Does the filter have a bad smell? | · The filter replacement frequency may differ depending on the usage environment. If there is an odor, replace with a new filter. | |
| Is it in an environment where food is prepared? | · If you use the product for a long period of time where you cook or broil fish/meat, the filter lifespan may be significantly decreased.· If possible, open a window for ventilation while cooking, and use the product to remove the odor left after the ventilation. | |
| Is it a humid environment? | · The filter may emit an odor if used in a humid environment. Dry the filter in sunlight before use. | |
| Symptom Cause Remedy | ||
| The dust concentration levels are different between the product and the LG ThinQ app. | Are you looking at the same type of dust particle? | Make sure that the levels of the PM1.0/PM2.5/PM10 dust are displayed consistently between the LG ThinQ app and your product.A difference in values could be caused by the difference in update time between the LG ThinQ app and the product. |
| The appliance and smartphone cannot be connected via Wi-Fi. | The password for the Wi-Fi that you are trying to connect to is incorrect. | Find the Wi-Fi network connected to your smartphone and remove it, then connect your appliance in LG ThinQ. |
| Mobile data for your smartphone is turned on. | Turn off the Mobile data of your smartphone and connect the appliance using the Wi-Fi network. | |
| The wireless network name (SSID) I set incorrectly. | The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) | |
| The router frequency is not 2.4 GHz. | Only a 2.4 Ghz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. | |
| The appliance is too far from the router. | If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance. |
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| Symptom Cause Remedy | ||
| The display does not appear. | Is the display brightness set to off? | · To change the display brightness, press the Sleep Timer button on the remote controller for more than 2 seconds. |
| I set UVnano, but the UV icon is not displayed on the status display.(Only models with UVnano applied) | Is there no indication of UV / UV on the status display? | · Only 3 icons are displayed according to priority.· Reset the UVnano by pressing the Speed down and Rotation buttons on the control panel at the same time for 3 seconds. |
| Is U on the status indicator? | · Displayed when UV does not operate normally. (Check if the filter and air intake (cover) are installed in the correct position.) | |
| The temperature/humidity is displayed differently from other products. | Is outside air continuously coming into the place where the product is installed? | · Temperature and humidity values may fluctuate continuously in an environment where outside air is introduced.· Temperature and humidity may vary depending on the surrounding environment such as doorways, windows, and ventilation holes.· Temperature and humidity may appear differently depending on air circulation in the same room. Also, the temperature and humidity may be different from other products and thermohygrometers. |
Appliance Specifications

The external appearance and dimensions of the product are subject to change without prior notice.
| Model Name | U9C Series |
| Power | AC 115V~ 60Hz |
| Exterior dimensions(width x depth x height) | 265 mm x 265 mm x 1,120 mm |
WARRANTY (USA)
EN EN
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.
Should the LG Air Purifier fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.
| Warranty Period Scope of Warranty Remark | ||
| One (1) year from date of original retail purchase | Any internal / functional parts and labor | LG will provide parts and labor to repair or replace defective parts. |
| Ten (10) years from date of original retail purchase | Smart Inverter Motor | Parts Only. Customer will be responsible for any labor or in-home service to replace defective parts. |
- Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
- Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
- Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.
- Failure of the product to perform during power failures and interrupted or inadequate electrical service.
- Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
- Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined in the product's owner's manual.
- Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
- Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the unit was not properly installed.
- Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
- Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
- Damage or missing items to any display, open box, discounted, or refurbished product.
- Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and serial numbers, along with original retail sales receipts, are required for warranty validation.
- Increases in utility costs and additional utility expenses.
- Repairs when the product is used for other than normal and usual household use (e.g. commercial use, in offices and recreational facilities) or contrary to the instructions outlined in the product's owner's manual.
- Costs associated with removal of the product from your home for repairs.
- The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG's owner's and installation manuals.
- Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
For additional product information, visit the LG website at http://www.lg.com
For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000 (US).
For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction.
All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than \$25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for \25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds \25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: "Arbitration Opt Out" or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial Number").
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
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NOTA
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Line drawing of a handheld device with control panel and display (no text or symbols)This product earned the ENERGY STAR label by meeting strict energy efficiency guidelines set by the U.S. EPA. Room air cleaners have demonstrated the potential for improving air quality and providing health benefits. EPA does not endorse manufacturer claims regarding the degree to which a specific product will produce healthier indoor air.
The energy efficiency of this ENERGY STAR certified model is measured based on a ratio between the model's CADR for Smoke and the electrical energy it consumes, or CADR/Watt.

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