GRANDSTREAM

GXV3662_FHD - Surveillance Camera GRANDSTREAM - Free user manual and instructions

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Download the instructions for your Surveillance Camera in PDF format for free! Find your manual GXV3662_FHD - GRANDSTREAM and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. GXV3662_FHD by GRANDSTREAM.

USER MANUAL GXV3662_FHD GRANDSTREAM

Grandstream Networks, Inc.

GXV3662_HD/GXV3662_FHD

GRANDSTREAM GXV3662_FHD - Grandstream Networks, Inc. - 1

natural_image Close-up of a white GRANDSTREAM surveillance camera with lens and control buttons (no visible text or symbols beyond branding)

TABLE OF CONTENTS

GXV3662\_HD/FHD User Manual

WELCOME 4

SAFETY COMPLIANCES....5

WARRANTY....7

PACKAGE CONTENTS......8

EQUIPMENT PACKAGE CONTENTS 8

PRODUCT OVERVIEW......9

GXV3662 HD/FHD TOP VIEW 9

GXV3662_HD/FHD SIDE VIEW 9

GXV3662_HD/FHD BOTTOM VIEW 9

GXV3662_HD/FHD INSIDE CONNECTIONS....10

GXV3662_HD/FHD SAMPLE CONNECTION DIAGRAM 12

GXV3662_HD/FHD KEY FEATURES 13

GXV3662_HD/FHD LENS SPECIFICATION 14

INSTALLATION GUIDE 15

CONNECT YOUR GXV3662_HD/FHD 15

CONFIGURING THE GXV3662_HD/FHD VIA WEB BROWSER 16

GXV3662_HD/FHD HOME WEB PAGE 19

GXV3662_HD/FHD CONFIGURATION & LANGUAGE PAGE 20

BASIC SETTINGS EXPLANATION....21

SYSTEM SETTINGS PAGE....21

VIDEO & AUDIO SETTING PAGE 22

CMOS SETTINGS PAGE 25

NETWORKING SETTING PAGE 26

DDNS SETTINGS PAGE 27

SIP SETTING PAGE 28

STATUS PAGE 30

ADVANCED SETTINGS EXPLANATION .... 31

USER MANAGEMENT PAGE 31

MAINTENANCE PAGE 32

SMTP SETTING PAGE (EMAIL ALARM) 33

FTP SETTINGS PAGE (UPLOAD ALARM) 34

ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) 35

ALARM EVENT PAGE 36

CONNECT ALARM INPUT EQUIPMENT TO THE GXV3662_HD/FHD 37

SET UP ALARM ACTIONS....37

SET UP ALARM EVENT TIME SCHEDULE.... 38

HOW TO CONNECT AN ALARM OUTPUT EQUIPMENT TO GXV3662_HD/FHD 39

MOTION DETECTION CONFIGURATION PAGE (SET ALARM) 40

SYSLOG SETTINGS PAGE (TROUBLESHOOTING) 42

LIVE STORAGE SETTING PAGE (SD CARD FILE MANAGEMENT) 43

SOFTWARE UPGRADE 44

SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS 44

INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: 45

CONFIGURATION FILE DOWNLOAD....45

RESTORE FACTORY DEFAULT SETTING 46

FACTORY RESET 46

RESET BUTTON....46

RESET FROM WEB INTERFACE 46

IP VIDEO SURVEILLANCE FAQ 47

TABLE OF FIGURES GXV3662\_HD/FHD\_USER MANUAL

FIGURE 1: TOP VIEW....9

FIGURE 2: SIDE VIEW 9

FIGURE 3: BOTTOM VIEW....9

FIGURE 4: CONNECTION DIAGRAM ....12

FIGURE 5: HOME PAGE OF GXV3662_HD/FHD....19

FIGURE 6: SYSTEM SETTINGS PAGE....21

FIGURE 7: VIDEO & AUDIO SETTINGS PAGE....22

FIGURE 8: VIDEO & AUDIO SETTINGS PAGE....23

FIGURE 9: CMOS SETTINGS PAGE 25

FIGURE 10: NETWORK SETTING PAGE....26

FIGURE 11: DDNS SETTING PAGE....27

FIGURE 12: SIP SETTING PAGE....28

FIGURE 13: STATUS PAGE ....30

FIGURE 14: USER MANAGEMENT PAGE....31

FIGURE 15: MAINTENANCE PAGE....32

FIGURE 16: SMTP SETTING PAGE....33

FIGURE 17: FTP SETTING PAGE....34

FIGURE 18: ALARM HTTP SERVER SETTING PAGE 35

FIGURE 19: ALARM EVENT SETTING PAGE....36

FIGURE 20: ALARM OUTPUT CONNECTION....39

FIGURE 21: MOTION DETECTION CONFIGURATION PAGE....40

FIGURE 22: MOTION DETECTION SCHEDULE CONFIGURATION PAGE 41

FIGURE 23: SYSLOG CONFIGURATION PAGE....42

FIGURE 24: LIVE STORAGE MANAGEMENT PAGE....43

FIGURE 25: FIRMWARE UPGRADE AND PROVISIONING....44

FIGURE 26: FACTORY RESET FROM WEB INTERFACE....46

WELCOME

The GXV3662 series is a next generation IP cameras for remote monitoring and surveillance over your LAN or internet.

The GXV3662 series combines best in class IP video technology and SIP protocols for a robust IP surveillance solution. The product features H.264 video streams with up to 30 frames per second at 720p resolution for the GXV3662_HD and up to 30 frames per second at 1080p for the GXV3662_FHD, delivering rich image clarity at rapid transmission rates. Integrated SIP can pass alarms to the PSTN, mobile phones, SIP IP phones, SIP videophones and enables 2-way VoIP communication.

The GXV3662 series ensures ease of use, integration and deployment with a multilingual graphical user interface. The GXV3662 series can be quickly installed and connected to your network and accessed from anywhere over the internet. Grandstream's flexible video management software enables users to monitor multiple environments in one easy to use application. The intuitive web interface lets users easily access, manage, view and record live video streams from the device.

The GXV3662 series is a powerful solution for small to medium sized offices, homes and storage facilities looking to safeguard their valuables.

Safety Compliances

These instructions are intended to assist users with the operation of the GXV3662_HD/FHD and also to instruct on how to avoid dangerous situations or damage to the device.

Warnings: Serious injury or death may be caused if any of the warnings below are neglected.

Cautions: Injury or damage to the equipment may occur if any of the following caution messages are neglected.

GRANDSTREAM GXV3662_FHD - Safety Compliances - 1

Warnings Follow these safeguards to prevent serious injury or death.

GRANDSTREAM GXV3662_FHD - Safety Compliances - 2

Cautions Follow these precautions to prevent potential injury or material damage.

GRANDSTREAM GXV3662_FHD - Safety Compliances - 3

Warnings:

Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with DC 12V according to the IEC60950-1 standard. Please refer to the technical specifications for more details.

Do not use a third-party power adapter or power cord

When the device is installed on the wall or ceiling, make sure that it is firmly attached.

GRANDSTREAM GXV3662_FHD - Warnings: - 1

Notice:

Make sure that the power supply voltage is correct before using the camera. Do not drop the device or expose it to physical shock.

Do not expose the device to temperatures outside the range of -30^ to +50^ PSU and PoE mode when the device is in operation.

Do not expose the device to high electromagnetism radiation.

To avoid heat accumulation, make sure that your operating environment has proper ventilation.

Do not attempt to open, disassemble, or modify the device

A few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average life time. The average life time varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details.

Note:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Warranty

If you purchased your GXV3662_HD/FHD from a reseller, please contact the company where you purchased your device for replacement, repair or refund.

If you purchased the product directly from Grandstream, please contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.

Caution:

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3662_HD/FHD as it may cause damage to the products and void the manufacturer warranty.

- This document is subject to change without notice. The latest electronic version of this user manual is available for download at: http://www.grandstream.com/products/surveillance/gxv3662/documents/gxv3662_usermanual_english.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc.

PACKAGE CONTENTS

Equipment Package Contents

The GXV3662_HD/FHD package contains:

• GXV3662_HD/FHD IP Camera
• 12V DC power Adapter attached to terminal block
- 8-pin terminal block connector – 8-pin connector block for connecting external devices, such as infrared detector, smoke detector, emergency lights, etc., to Alarm IN and Alarm OUT. You can also connect microphones and powered speakers through the audio in and audio out ports.
- Quick installation guide
- Alignment sticker
- Tool set containing a hex key, 3 plastic anchors and 3 screws

GRANDSTREAM GXV3662_FHD - Equipment Package Contents - 1

natural_image Simple line drawing of a mechanical component with no text or symbols

GXV3662

GRANDSTREAM GXV3662_FHD - Equipment Package Contents - 2

natural_image Simple line drawing of a 12V power supply connected to a cable (no text or symbols)

Power Adapter

x3 x3

TOOL SET

GRANDSTREAM GXV3662_FHD - Equipment Package Contents - 4
ALIGNMENT STICKER

GRANDSTREAM GXV3662_FHD - Equipment Package Contents - 5

natural_image Technical line drawing of two electrical connector blocks (no text or symbols)

TERMINAL BLOCK

GRANDSTREAM GXV3662_FHD - Equipment Package Contents - 6
QUICKSTART GUIDE

PRODUCT OVERVIEW

GXV3662_HD/FHD Top View

GRANDSTREAM GXV3662_FHD - PRODUCT OVERVIEW - 1

natural_image Simple line drawing of a circular mechanical component with mounting holes (no text or symbols)

Figure 1: Top View

GXV3662_HD/FHD Side View

GRANDSTREAM GXV3662_FHD - PRODUCT OVERVIEW - 2

natural_image Simple line drawing of a mechanical component or bracket with no text or symbols

Figure 2: Side View

GXV3662_HD/FHD Bottom View

GRANDSTREAM GXV3662_FHD - PRODUCT OVERVIEW - 3

natural_image Simple circular diagram with a rectangle inside and a diagonal line, no text or symbols present.

Figure 3: Bottom View

Technical diagram of a mechanical device with numbered components for identification

  1. Internal temperature regulator:
  2. SD card slot:
  3. Reset:
  4. Alarm/Audio:

It adjusts the temperature to ensure the camera works normal under different weather.

SD card slot.

Press the Reset button for 6 seconds to perform a factory reset

Note: GXV3662_HD/FHD do not support zoom

AUDIO GND OUT IN+ IN- AL ARM IN+ IN- O+ O-

TypePortDescription
AUDIOGNDAudio Output
OUT
IN+Audio Input
IN-
ALARMIN+Alarm Input
IN-
O+Alarm Output
O-
  1. Network:

10/100 Switch LAN port for connecting to Ethernet. The indicator will be steady for connection and flashing for network activity.

  1. Power:

12V GND GND

TypeDescription
12V12 V DC input
GNDGround
  1. Lens:

For adjusting the lens, unscrew the housing and adjust the lens vertically/horizontally. Screw the housing back when adjustment is done. Note: Loosening the screws on both sides of axle might be necessary for adjusting the lens vertically.

SD Card INTERNET PC DV 12V Alarm out Alarm in Speaker Microphone

Figure 4: Connection diagram

GXV3662\_HD/FHD Key Features

The table below lists the key features the GXV3662_HD/FHD Supports.

Table 1: GXV3662_HD/FHD Technical Specifications

ModelGXV3662_HDGXV3662_FHD
Video CompressionH.264, MJPEG
Image Sensor Resolution1/3", 1.2 Megapixel CMOS, 1280H x 960V1/3", 3.1 Megapixel CMOS, 2048H x 1536V
Image Sensor SensitivityDay & night mode, exceptionally low noise levels and low-light sensitivity. Shutter: 1/10000 - 1/30 second
Lens Type1/3", 3.3-12mm, F1.6-F3.2, DC-Iris, Manual focus: 50cm - ∞, H: 89.8°- 23.9°, V: 63.6°- 17.9°
Operation ModeLight Sensor, mechanical IR Cut filter, color / black & white mode
Minimum Illumination0.05Lux
Responsivity5.48V/lux-sec (550nm)1.9V/lux-sec (550nm)
Pixel Dynamic RangeWide dynamic range of 120dB with SNRMAX 44dBWide dynamic range of 100dB with SNRMAX 39dB
Supported Maximum Video Resolution and Frame Rate1280x960 (30fps)2048x1536 (15fps)1920x1080 (30fps)
Video Bit Rate32 Kbps ~ 8 Mbps, multi-rate for preview & recording
Audio Input & OutputLINE-IN & LINE-OUT
Audio CompressionG.711 U/A, AAC
IRIS ControlDC-IRIS
Alarm InputVin≤15V, In≤35mA, Normal open
Alarm Output125VAC/0.5A,30VDC/2A, Normal open
Embedded AnalyticsMotion detection (up to 16 target areas)
Pre-/post-alarm Buffer24MB
SnapshotsTriggered upon events, send via email/FTP
Multi-streaming-ratePreview & RecordingYes
ePTZYes (at 320x240 resolution)
SecurityVideo watermark, HTTPS,admin/anonymous
Peripheral PortsInternal SDHC 2.0 socket
Network Port10M/100M auto-sensing, RJ45
Network ProtocolTCP/UDP/IP, RTP, RTSP, DHCP, DDNS, HTTP/HTTPS, SMTP, FTP, NTP
Power over Ethernet (PoE)IEEE 802.3af class 0
SIP/VoIP SupportYes, Voice & Video-over-IP
Dimensions (D x H)153mm x 115m
Weight1.19 kg
Temperature / Humidity-30C - +50C (-22F- +122F) for DC and PoE, With heater & fan Humidity 10-90% RH(non-condensing)
Power AdapterOutput: 12VDC/1A; Input: 100-240VAC, 50-60Hz
CasingVandal resistant, weather-proof with IP66 compliance, attachable to mounting kit of 1.875 diameter
ComplianceFCC, CE, C-tick, IP66

GXV3662_HD/FHD Lens Specification

ParametersGXV3662_HD/FHD
Lens Format1/3”
Image Sensor1/3” CMOS
Focal Length3.3mm – 12mm
Aperture RatioF1.6 – F3.2
View AngleD:125.7°- 29.9°H: 89.8°-23.9°V: 63.6°-17.9°
IRISDC-Iris
Minimum Object Distance50 cm
IR CUT FilterYes

INSTALLATION GUIDE

To install GXV3662_HD/FHD, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below:

• Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit)
• CPU: Intel Pentium 4 or higher, 2 GHz
• RAM: 1 GB (4 GB recommended for larger systems)
• Support for DirectX 8.0 and above.

Connect your GXV3662\_HD/FHD

Using the Power adapter as power supply

  • Connect an RJ-45 cable to the NETWORK port of the GXV3662_HD/FHD.
  • Connect the other end of the RJ-45 cable to your network or PC.
  • Connect the power supply to the DC 12V connector block inside the GXV3662_HD/FHD.
  • Connect the other end of the power supply to a wall outlet. The POWER LED will turn solid green.

Using PoE as power supply:

  • Connect an RJ-45 to the NETWORK port of the GXV3662_HD/FHD.
  • Connect the other end of the RJ-45 cable to a PoE switch. The POWER indicator will turn solid green.

NOTE:

If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A crossover cable should be used if you are going to connect the device directly to a PC.

Configuring the GXV3662\_HD/FHD via Web Browser

The GXV3662_HD/FHD's embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow you to configure your IP camera through Microsoft Internet Explorer.

Access the GXV3662\_HD/FHD Web Configuration Menu

Connect the Camera to a DHCP server.

The GXV3662_HD/FHD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using Grandstream free GS_Search tool.

  1. Download the GS_Search tool from Grandstream website:
    http://www.grandstream.com/products/tools/surveillance/gs_search.zip
  2. Run the Grandstream GS_Search tool by double click the unzipped "GS_Search.exe".
  3. Click on Search button to begin device detection
  4. The detected devices will appear in the Output field like below

GS_Search Ind.. Model Firmware Ver.. Device Name IP HTTP RTSP MAC 1 IPCAMERA GXY3662HD 1.01.52 GXY3662HD 192.168.11.68 8820 10E20 00.0B:82.2D:29.28 2 IPCAMERA GXY3619WP_PD 1.01.53 GXY3619WP_PD 192.168.11.157 88 554 00.0B:82.09.00.00 3 IPCAMERA 3615 1.04.33 GXY3615_PoE 192.168.11.161 88 554 00.0B:82.2E:57.54 4 IPCAMERA 3615 1.04.33 GXY3615W 192.168.11.160 88 554 00.0B:82.2E:6D.33 5 IPCAMERA 3601LL 1.04.33 GXY3601LL 192.168.11.165 88 554 00.0B:82.2F:45 Search Add Original IP 192 . 168 . 11 . 157 Use DHCP New IP 0 . 0 . 0 . 0 Sub net mask 255 . 255 . 255 . 0 Gate way 0 . 0 . 0 . 0 Modify P

  1. Double click the column of the detected camera, the browser will automatically open and link to the device IP and the web configuration page.
  2. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access)
  3. Click "Configuration", the browser will ask credentials to authorize configuration.
  4. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin.
  5. In step 6, IE will indicate that "This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.", allow the installation.

  6. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe

NOTE:

Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or "GSViewerX.cab" for Microsoft Internet Explorer.

Connect to the Camera using Static IP

If no DHCP server in the network or the camera does not get IP from DHCP server, user can connect the camera to a computer via cross-over cable, using static IP to configure the camera.

The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168

  1. Connect the computer via cross-over Ethernet cable directly to the IP camera GXV3662_HD/FHD
  2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the "Subnet mask" to "255.255.255.0". Leave the "Default Gateway" to "Blank" like below:

Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address IP address: 192 . 168 . 1 . 10 Subnet mask: 255 . 255 . 255 . 0 Default gateway: | Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server: , . . . Alternate DNS server: , . . . Validate settings upon exit Advanced... OK Cancel

  1. Power on the GXV3662_HD/FHD.
  2. Start the IE or Firefox browser when the network connection is up.
  3. Enter 192.168.1.168 in the address bar of the browser.
  4. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access)
  5. Click "Configuration", the browser will ask credentials to authorize configuration.
  6. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin.
  7. In step 6, IE will indicate that "This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.", allow the installation.

  8. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe

NOTE:

➢ Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.

GXV3662\_HD/FHD Home Web Page

The Home Page of GXV3662_HD/FHD shown as Figure 5:

GXV3662FHD 1 2 3 4 PTZ SPEED 16 0 5 BRIGHTNESS 9 CONTRAST 17 SATURATION 128 VIEW SIZE Window Size Configuration Language 10 11 12 13 14 15 16 17 18 19

Figure 5: Home Page of GXV3662_HD/FHD

  1. Control Console: PTZ Console controller for ePTZ function.
  2. ZOOM: Zoom in or Zoom out during ePTZ operation(The GXV3662HD/FHD does not support zoom).
  3. FOCUS: Adjust the focus of image (if equipped with the proper lens).
  4. PTZ SPEED/Default Button: Adjust the rotate speed of the control console(PTZ is not supported in the GXV3662_HD/FHD);
    Default button to reset the video brightness, contrast and saturation to factory default value.
  5. BRIGHTNESS: Adjust the image brightness.
  6. CONTRAST: Adjust the image contrast.
  7. SATURATION: Adjust the image saturation
  8. View Size: Adjust the image display size.
  9. Configuration: Click to enter "Configuration Page" to configure the parameters of GXV3662_HD/FHD (Administration privilege required).
  10. Language: Click to switch webpage language. (Current supported: Chinese, English and Russian)

  11. Play/Stop: Start/Stop Play the video stream in webpage.

  12. Snapshot: Click to capture and save a snapshot of current video displayed.
    Default directory: C:\GS_Capture
  13. Record: Click to Start/Stop record of current video into a file.
    Default directory: C:\GS_Record
  14. Sound On/Off: Toggle to listen/stop the sound from camera
  15. Talk: Toggle to talk to camera speaker. (PC microphone required)
  16. Replay: Click to playback the recorded video file.
  17. Record File Path: Click to adjust the file path of saved video files.
  18. Motion Detection Alarm Indicator: If motion detection alarm triggered, the indicator will flash in red.
    Click the indicator icon to turn off the alarm indication.
  19. DI Alarm: If alarm in triggered, the indicator will flash in red.
    Click the indicator icon to turn off the alarm indication.

GXV3662\_HD/FHD Configuration & Language Page

  • When click the "Configuration" tab, web page will link to page to configure the related parameters of the GXV3662_HD/FHD.
  • There are two big categories of settings: Basic Settings and Advanced Settings. Details will be illustrated in the later Chapter.

When click the "Language" tab, supported languages will be displayed as shown below. Click to select the related webpage display language.

Configuration 简体中文 ■ English Русский

- Currently firmware only support: English (default), Simplified Chinese and Russian.

BASIC SETTINGS EXPLANATION

System Settings Page

This page allow user to configure the system settings of GXV3662_HD/FHD.

Home Basic Settings System Video & Audio CMOS Settings Networking DDNS SIP Status Advanced Settings Current System Time Date: 2013-01-10 Time: 11:14:12 Set the System Time Time Zone: GMT (Dublin, Lisbon, London, Reykjavik) Update via NTP Server Synchronize with Local Computer Set the Time Manually Keep Current Date and Time Save OSD Date Format OSD Date Format: MM/DD/YYYY Save Device Name Setting Device Name: GXV3662FHD Save DI and DO Digital input: Normal Open ; Current state is Open Digital output: Normal Open ; Current state is Open Alarm Output Duration: Always Save

Figure 6: System Settings Page

• Current System Time: Display time current system is running at
- Set the System Time: Configure the time system is running.

○ Time Zone: Select from pull down menu the time zone unit located
Self-Defined Time Zone: Use the self-defined time zone for automatic daylight saving time adjustment. Format please refer to the "help over mouse"
Update via NTP Server: Synchronize time using NTP protocol with a Time Server over the Internet cloud (*)
○ Synchronize with Local Computer: Synchronize time with local computer
- Set the Time Manually: Manually input the time
o Keep Current D/T: Select to use camera current displayed time

- OSD Date Format: Pull down to select date format displayed on video screen.

• Device Setting: Setting of Device Operation

o Device Name: The name of device which will be shown in the result of GS_Search program.

• DI and DO Setting: Setting the state of the Alarm IN / Alarm out Settings

NOTE:

(*) If select this option, a valid DNS server must be configured under Basic Settings → Networking

Save button has to be clicked to save all the changes made to the device.

Video & Audio Setting Page

This page allows user to configure the video and audio related settings.

Home Basic Settings System Video & Audio CMOS Settings Networking DDNS SIP Status Advanced Settings On Screen Display(OSD) OSD Text: GXV3662FHD OSD Position: top Display Time: ✓ Display Text: ✓ Save Video Settings + Primary Stream Settings + Secondary Stream Settings Audio Settings Preferred Audio Codec: PCMU Microphone Volume: 2 Speaker Volume: 30 Power Frequency: Power Frequency: Indoor 60 Hz Indoor 50 Indoor 60 Outdoor Save

Figure 7: Video & Audio Settings Page

- On Screen Display (OSD): Display time stamp and text on the video screen.

  • OSD Text: Inputted text (to identify the camera) shown on the screen.
    o OSD Position: Show the OSD in either top or bottom position on screen.
    ○ Display Time: When checked, time stamp will display on video screen
    o Display Text: When checked, inputted text will display on video screen.

- Audio Settings: Pull down to disable or select different audio codec used in microphone. Three codec supported: G.711u, G.711a and AAC.

o Microphone Volume: Slide to adjust microphone gain.
o Speaker Volume: Slide to adjust the speaker volume.

- Power Frequency: Select correct local power frequency to avoid video flicking effect under fluorescence light condition.

Video Settings

Primary Stream Settings

Preferred Video Codec:

GRANDSTREAM GXV3662_FHD - Primary Stream Settings - 1

Resolution:

GRANDSTREAM GXV3662_FHD - Primary Stream Settings - 2

Bit Rate:

GRANDSTREAM GXV3662_FHD - Primary Stream Settings - 3

Maximum Frame Rate:

GRANDSTREAM GXV3662_FHD - Primary Stream Settings - 4

Bit Rate Control:

GRANDSTREAM GXV3662_FHD - Primary Stream Settings - 5

I-frame Interval:

GRANDSTREAM GXV3662_FHD - Primary Stream Settings - 6

Secondary Stream Settings

Preferred Video Codec:

GRANDSTREAM GXV3662_FHD - Secondary Stream Settings - 1

Resolution:

GRANDSTREAM GXV3662_FHD - Secondary Stream Settings - 2

Bit Rate:

GRANDSTREAM GXV3662_FHD - Secondary Stream Settings - 3

Maximum Frame Rate:

GRANDSTREAM GXV3662_FHD - Secondary Stream Settings - 4

Bit Rate Control:

GRANDSTREAM GXV3662_FHD - Secondary Stream Settings - 5

I-frame Interval:

GRANDSTREAM GXV3662_FHD - Secondary Stream Settings - 6
Figure 8: Video & Audio Settings Page

• Primary Stream Settings:

o Preferred Video Codec:

o Resolution:

○ Bit Rate:

o Max Frame Rate:

○ Bit Rate Control:

H.264 supported.

The video resolution in pixel used in camera video, the higher the resolution is, the better the video quality is, and higher bandwidth is required.

The number of bits that are conveyed or processed per unit of time.

The video frame rate is adjustable based on network conditions. Increasing the frame rate will increase the amount of data significantly therefore consuming more bandwidth. Video will be impaired due to packet loss when there is insufficient bandwidth.

Variable Bit rate (VBR) and Constant Bit Rate (CBR). Variable Bit Rate - If VBR is selected, the codec varies the amount of output data per time segment. VBR produces a better quality-to-space ratio. The bits available are used to enable more flexibly and encode sound or video data more accurately, with fewer bits used in less demanding passages and more bits used in difficult-to-encode passages. Constant Bit Rate - If CBR is selected, the codec's output data is constant regardless of the input data. The output bit rate is defined in —Bit rate. CBR is useful for streaming multimedia content on limited capacity channels. It is easier to calculate required bandwidth as well as the required storage space using CBR.

○ I-frame Interval:

While streaming video over a network, compression technologies are used to show the incremental difference between each frame. I-frames are used to help keep the video looking normal. When intervals are shorter, the video quality is higher but uses more bandwidth.

• Secondary Stream Settings:

Pull down to select, same as Primary steam.

NOTE:

H.264 suggested if camera needs to be viewed via Internet.
Grandstream IP Camera provides two video streams; user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring; or vice versa depending application scenarios.

Use below link to calculate bandwidth and storage before installation http://www.grandstream.com/support/tools/bandwidth-storage-calc

CMOS Settings Page

This page allows user to adjust the CMOS parameters:

CMOS Parameters Configuration Flip: Iris Setting: DC Auto Shutter Speed: Auto IR CUT Setting: Automatic(IR sensor control) IR CUT Sensitivity: 5 Color Mode: Auto

Save

Figure 9: CMOS Settings Page

  • Flip: Check this will allow video flip 180^ vertically in horizontal axis.
  • Iris Setting: Select from either automatic, where the iris would open or close depending on the environment conditions, or set it to manual where the user can select from having it open100/80/60/40/20 percent.
  • Shutter Speed: Select from either automatic shutter speed depending on the environment conditions, or select one of the available shutter speeds from 1/30 to 1/1000 of a second.
  • IR CUT Setting: Select from either manual or automatic. If the user selects manual then select from either daytime mode or night mode. If the user selects automatic, then select a sensitivity value from 1 to 5 that adjusts the best to the environment conditions.
    • Color Mode: Camera Color Mode. There are three options: Color; Black/White; Auto.

NOTE:

➢ Flip option recommended if camera requires ceiling installation
➢ Auto option recommended for both Shutter Speed and Color Mode.

Networking Setting Page

This page allows user to configure network related parameters:

IP Address Configuration

Dynamically Assigned via DHCP

- Statically Configured as:

IP Address: 192.168.50.138

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.50.1

DNS Configuration

Obtain DNS Server Address Automatically

Use the Following DNS Server Address:

Primary DNS Server: 8.8.8.8

Secondary DNS Server: 8.8.4.4

HTTP

HTTP Port: 80

Save

Figure 10: Network Setting Page

• IP Address Configuration:

Camera IP address configuration

○ Dynamically Associated via DHCP: Default setting, DHCP server assign IP to camera.
○ Statically Configured as: Static IP address configuration

• DNS Configuration:

DNS server IP must be configured correctly if using static IP.

- HTTP:

Web access TCP port, default 80.

NOTE:

If camera behind SOHO router with port forwarding configuration for remote access, static IP or static DHCP has to be used to avoid IP address change after router reboot.
TCP port above 5000 suggested if port forwarding HTTP remote access, due to some ISP would block port 80 inbound traffic. For example, change the default HTTP port from 80 to 8088, to make sure the port forwarding not likely be blocked.
In addition to HTTP port, RTSP port also required to be configured for port forwarding, in order for remote party viewing the H.264 video.
If change the default port from TCP 80 to port "A", then RTSP port should be "2000+A". Both TCP port "A" and "2000+A" should be configured for port forwarding in the router. For example, the HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access.

DDNS Settings Page

This page allows user to configure dynamic DNS related parameters:

Home Basic Settings System Video & Audio CMOS Settings Networking DDNS SIP Status Advanced Settings Dynamic DNS Settings DDNS Active: DDNS ISP Type: dyndns.org Self-Define DDNS Address: Site Name: DDNS Account: DDNS Password: ••••••• STUN Server: Save

Figure 11: DDNS Setting Page

  • DDNS Active: Enable DDNS by check this field.
  • DDNS ISP Type: Select the DDNS service provider from the pull-down menu list
    • Self-Define DDNS Address: Input the self-defined DDNS address
  • Site Name: DDNS site name
    • DDNS Account: DDNS account name
    • DDNS Password: DDNS password
    • STUN Server: STUN server FQDN or IP. If device behind non-symmetric router STUN server can help to penetrate & resolve NAT issue.

SIP Setting Page

This page allows user to configure SIP related parameters.

GXV3662_HD/FHD can be configured as SIP endpoint to call out when alarm triggered; or allow permitted number to call in to check the video if Grandstream video IP phone is used.

Home Basic Settings System Video & Audio CMOS Settings Networking DDNS SIP Status Advanced Settings General Phone Settings Registered: Offline Unregister On Reboot: SIP Settings Account Name: MyHomePBX SIP Server: sip.myVoIP_Provider.com Outbound Proxy: SIP User ID: 1000 Authenticate ID: 1000 Authenticate Password: •••••••• STUN Server: Stream: Secondary Preferred Vocoder: PCMU Register Expiration(Second): 3600 local SIP Port: 5060 local RTP Port: 5004 Auto on Hook Timer: 300 Disable Audio in SIP Call: Enable Keep Alive Accept Direct IP Call: ✓

Figure 12: SIP Setting Page

  • Registered: SIP registration status. Display "Online" in Green, "Offline" in Red.
  • Unregistered on Reboot: If checked and server support, reboot camera will unbind all registration
    • Account Name: SIP account name
  • SIP Server: FQDN or IP of SIP server from VoIP service provider
  • Outbound Proxy: IP or FQDN of Outbound proxy server, helps penetrate NAT/Firewall
  • SIP User ID: SIP username, or telephone number from ITSP
    • Authenticate ID: Authenticate ID used by SIP proxy
    • Authenticate Password: Authenticate password used by SIP proxy
    • STUN Server: STUN server used to resolve NAT if have
  • Steam: Which stream used for SIP call.

• Preferred Vocoder: Audio codec used for SIP call
- Registration Expiration: Registration expiration time, default 3600 seconds
- Local SIP Port: Local SIP port, default 5060
- Local RTP Port: Local RTP port for media, default 5004
• Auto on hook Timer: Auto On Hook timer, default 300 seconds
• Disable Audio in SIP Call: Checked to disable audio for SIP call
- Enable Keep Alive: Checked to enable, help NAT resolution
- Accept Direct IP Call: Check to accept peer to peer IP call.
- Enable White List Number Filter: Check to allow only white list number to call in, for security
- Enable Dual-way Audio Warning: Check to enable two-way audio warning.

Save SIP Open Door Settings Enable SIP Open Door: ✓ Key to Open the Door: ••••• Delay Lock Time(Second): 1 Save Phone List Phone Number Remark Name Remove 6179114110 Local Police Add... Note: You must restart the device to apply the changes. White List Phone Number Remove 1234 Add... Note: You must restart the device to apply the changes.

  • Enable SIP Open Door: This will close the DO connections in the back to close the circuit connected to it.
    • Key to Open the Door: DTMF key (Currently only SIP INFO DTMF is supported) to close the circuit. Digits 0-9 only.
  • Delay Lock Time(Second): This is the time in seconds that the circuit will remain closed when this function is triggered
    • Phone List/Phone Number: Callee or call receiver number when alarm call triggered.
    • White List/Phone Number: Phone numbers allowed to call into the camera.

Status Page

This page shows the GXV3662_HD/FHD operation status:

HomeSystem Statistics
Basic SettingsProduct Model:GXV3662FHD
SystemHardware Version:V1.0A
Video & AudioPart Number:9670003710A
CMOS SettingsBootloader Version:1.0.0.0
NetworkingCore Version:1.0.1.68
DDNSBase Version:1.0.1.68
SIPFirmware Version:1.0.1.68
System Up Time Since:1 day 10 hours 32 minutes
StatusNetwork Status
Advanced SettingsMAC Address:00:0B:82:27:F1:12
LAN IP Address:66.228.93.48
LAN Subnet Mask:255.255.255.128
LAN Default Gateway:66.228.93.1
DDNS Status:Disabled
SIP Registered:Offline
Camera Type
Camera Type:Aptina, AR0331 Pixels 2048*1536

Figure 13: Status Page

NOTE:

When SIP account registered, the status will display "Online" in Green.
When SIP account unregistered, the status will display "Offline" in Red, as below.

SIP Registered:

Offline

ADVANCED SETTINGS EXPLANATION

This part explain all the features available under the advanced settings tab.

User Management Page

This page allows user to do user management:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage Manage User Existing User Name: --Add New User-- User Name: User Password: Confirm User Password: Privilege: Administrator Administrator Viewer Manage Anonymous Viewing Allow Anonymous Viewing: Save

Figure 14: User Management Page

  • Existing User Name: Allow revise existing user or add new user
  • User Name: The name of user need to be revised
  • User Password: New password if revise password
  • Confirm User Password: Re-enter the new password for verification
  • Privilege: Choose user privilege

- Allow Anonymous Viewing: When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY.

Maintenance Page

This page allows user to maintain the camera:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage Restart the device Restart the device. Restart Restore the device Reset settings, except IP address, to factory default. Restore Firmware Upgrade and Provisioning Upgrade via: HTTP Firmware Server Path: fm.grandstream.com/gs Config Server Path: fm.grandstream.com/gs| XML Config File Password: •••••••• Automatic Upgrade Interval(Minutes): 10080 Automatic Upgrade: ✓ Save

Figure 15: Maintenance Page

  • Restart: When clicked, the camera will reboot or restart
  • Restore: When clicked, the camera will be reset to factory default, wiping out all the configurations (except IP address)

Firmware Upgrade and Provisioning:

  • Upgrade via: Upgrade firmware via TFTP, HTTP or HTTPS
    • Firmware Server Path: Server path holding the firmware
  • Config Server Path: Server path holding the configuration file (auto provisioning)
  • XML ConfigFile Password: Password for encrypt the XML based configuration file
    • Automatic Upgrade Interval (Minutes): Time interval for automatic upgrade, default 10080
    • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning.

NOTE:

Only XML based automatic provisioning is supported by GXV3662_HD/FHD.

SMTP Setting Page (Email Alarm)

This page allows user to configure email client to send out email when alarm triggered:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage SMTP Server Settings Enable SMTP: ✓ SMTP Server: smtp.gmail.com SMTP Server Port: 465 From E-Mail address: my_gmail_id@gmail.com To E-Mail address 1: alarm@gmail.com To E-Mail address 2: To E-Mail address 3: User Name: my_gmail_id Password: ••••••• SSL: ✓ ? 1 Required Fields. 2 Valid DNS server is required for hostname. Save Test

Figure 16: SMTP Setting Page

  • Enable SMTP: When checked, email client is enabled.
  • SMTP Server: SMTP Email Server IP or Domain Name
    • SMTP Server Port: Port number used by server to send email
    • From Email address: The email address of alarm email sending from, usually client email ID
    • To E-Mail address: The email address to receive the alarmed email, total 3 included.
  • User Name: Email client User ID
  • Password: Email client password
  • SSL: Check if the SMTP email server requires SSL

NOTE:

➢ Click “Save” to save the email configuration information.

Click "Test" after configuration, if setting is correct, a test email will send out and "Test successful!" yellow bar will display like below

HomeTest successful!

FTP Settings Page (Upload Alarm)

This page allows user to configure FTP parameters to upload the alarm or video recording:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage FTP Settings Enable FTP: FTP Server: my_ftp.company.com FTP Server Port: 21 User Name: user_ftp Password: ••••••• Path: AlarmRecord Valid DNS server is required for hostname. Save Test

Figure 17: FTP Setting Page

  • Enable FTP: When checked, built-in FTP client is enabled.
  • FTP Server: IP or Domain name of FTP site or server
  • FTP Server Port: TCP port for FTP server, default port number 21
  • User Name: FTP server User ID
  • Password: FTP server user password
    • Path: Path in the server where upload files are stored.

NOTE:

➢ Click “Save” to save the FTP configuration information.
Click "Test" after configuration, if setting is correct, a test FTP operation will be performed and "Test successful!" yellow bar will display if the operation is successful.

Alarm Server Settings Page (Upload Alarm to supported VMS or HTTP Server)

This page allows user to configure alarm HTTP server to upload alarms:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm HTTP Server Settings Server Name: URL: User Name: Password: Save Alarm Server Alarm Event Motion Detection Syslog Live Storage

Figure 18: Alarm HTTP Server Setting Page

• Server Name: The name of HTTP server or VMS system
- URL: URL of the Server
- User Name: User ID from that Server
- Password: Password for that User ID

NOTE:

Grandstream provide HTTP API to help 3 ^rd party company by using HTTP server or VMS to develop further solutions for its customers.
Grandstream IP Camera and DVS (include GXV3662_HD/FHD) are ONVIF certified.

Alarm Event Page

The GXV3662_HD/FHD supports alarm inputs, for example, infrared detector, smoke detector and so on. Follow the steps to make Alarm Input work:

  1. Connect the alarm input equipment to the GXV3662_HD/FHD.
  2. Set up the alarm event time schedule.
  3. Configure the alarm actions which you would like the GXV3662_HD/FHD to take when the alarm is triggered.

This page allows user to configure alarm event:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server DI Alarm Action Record Video From Pre Alarm 0 seconds to After Alarm 1 seconds Voice Alarm to SIP Phone Alarm Output Upload to Alarm Center Upload to Alarm HTTP Server Email and FTP upload JPEG and Store it to SD driver Save Alarm Event Time Schedule Date Start Time End Time Everyday 00:00 23:59 Add Motion Detection Syslog Live Storage

Figure 19: Alarm Event Setting Page

How Alarm Input and Alarm Output Work

Alarm-in is the alarm input port; users are able to connect sensors such as infrared sensor (PIR), smoke sensor or light sensor to it. The detectable signal voltage range for alarm-in is from 1.8V to 15 V

NOTE:

➢ Please do not connect a device that has a signal voltage that is higher than 15V, this will damage the IP camera.

Internally, the Alarm-out uses relays as a switch (30VAC/2A); users can connect devices such as an alarm siren, alert lights or electric strike to this port. Under normal circumstances, the circuit is open. When there is an alarm event, the GXV3662_HD/FHD will close the circuit to trigger the alarm.

Connect Alarm Input Equipment to the GXV3662\_HD/FHD

Here are two sample connection diagrams. Connect the alarm equipment to the GXV3662_HD/FHD by following the diagram below:

GRANDSTREAM GXV3662_FHD - Connect Alarm Input Equipment to the GXV3662\_HD/FHD - 1

Set up Alarm Actions

An alarm action is what the GXV3662_HD/FHD is going to do when an alarm is triggered during the defined time period – the time schedule. The GXV3662_HD/FHD allows multiple alarm actions.

- Record Video: If this option is selected, the GXV3662_HD/FHD will record the video when an alarm is triggered. You can enter the length of the video recording (in seconds). You can also choose the storage method for video files: SD card, USB Flash drive, or USB hard drive.

- Voice Alarm to SIP Phone: If this option is selected, the GXV3662_HD/FHD will make calls to the number listed in the Phone List page using the configured

SIP account when an alarm is triggered. To use this function, the settings in SIP page must be configured properly.

  • Alarm Output: If this option is selected, the alarm will output via the configured method/equipment when it is triggered.
  • Upload to Alarm Center: This option is an integrated feature with GSurf. If this option is checked, the GXV3662_HD/FHD will report the alarm event to GSurf.

- Upload to Alarm HTTP Server: This option is used when the Alarm Server is configured, the GXV3662_HD/FHD will send an HTTP GET request to the pre-configured HTTP Server.

- Email and FTP upload JPEG and Store it to USB card or SD driver :

If this option is selected, the GXV3662_HD/FHD will capture the image and store it to connected live storage device when an alarm is triggered.

Set up Alarm Event Time Schedule

This section allows you to configure the time during which the GXV3662_HD/FHD will monitor the

Alarm Input. The GXV3662_HD/FHD not only can monitor your settings but also can take actions when the alarm is triggered.

Dropdown list for date Alarm Event Time Schedule Date Tuesday Start Time 00:00 Monday 00:00 Tuesday 00:00 End Time 23:59 23:59 23:59 Check All Available time schedules: Add Delete

To add a schedule, select the date from the dropdown list, Start Time and End time and Click Add to add a new time schedule.

To delete a schedule, check the schedule you would like to remove and click Delete.

How to connect an Alarm Output Equipment to GXV3662\_HD/FHD

Here is a sample connection diagram. Connect the alarm output equipment to the GXV3662_HD/FHD by following the diagram below.

AUDIO GND OUT IN+ IN- IN+ IN- O+ 0- ALARM Alarm Out Alarm Out VDC

Figure 20: Alarm Output connection

Motion Detection Configuration Page (Set Alarm)

This page allows user to configure motion detection to trigger alarms:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage Add successful! Enable Motion Detection Show Motion Detection Regions 0 Select a Region 50 Sensitivity Save Edit Remove Save Alarm Action Record Video From Pre Alarm 0 seconds to After Alarm 1 seconds Voice Alarm to SIP Phone Alarm Output Upload to Alarm Center Upload to Alarm HTTP Server Email and FTP upload JPEG and Store it to SD driver Save Motion Detection Time Schedule Region ID Date Start Time End Time 0 Everyday 00:00 23:59 Add 0 Everyday 00:00 23:59

Figure 21: Motion Detection Configuration Page

  • Enable Motion Detection: When checked, Motion Detection enabled.
  • Show Motion Detection Regions: When checked, Motion Detection region with number will be displayed in White Rectangle in the screen; when "Edit" clicked, the Rectangle will become Red, as shown in Figure 23.
  • Select a Region: Pull down to select and configure alarm region, altogether 16 alarm region available, from 0 to 15.
  • Sensitivity: Select configured alarm region number, input number for sensitivity to trigger alarm, 100 is the maximum sensible value.

Alarm Action:

  • Record Video From..... Allow user to select how long pre/after Alarm trigger moment, the video be captured.
    • Voice Alarm to SIP Phone: When checked, a SIP alarm phone call will be made to pre-configured number.
  • Upload to Alarm Center: When checked, the alarm video will be transferred to Alarm Center, like Grandstream free GSurf VMS software.

NOTE:

Grandstream free GSurf VMS software can be downloaded here:

http://www.grandstream.com/products/tools/surveillance/GSurf.exe

- Upload to Alarm HTTP Server:

When checked, alarm will be transferred to the HTTP server via HTTP API.

• Record Video and Upload to FTP Server:

When checked, the alarm will be recorded and FTP to pre-configured FTP server.

• Email and FTP upload JPEG and Store it to SD driver:

When checked, a snapshot of trigger moment will be generated and email to pre-configured email account, also save to the SD card in the SD card slot. (SD card not provided).

NOTE:

➢ Email/Snapshot storage is mutual exclusive with SD card DVS recording in next section.

This page allows user to configure Motion Detection Operation Schedule:

Motion Detection Time Schedule Region ID Date Start Time End Time 0 Everyday 00:00 08:00 Add 0 Everyday 20:00 23:59 ✓ 0 Everyday 00:00 08:00 ✓ Un-Check All Delete

Figure 22: Motion Detection Schedule Configuration page

- As shown in Figure 24, user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation.

Syslog Settings Page (Troubleshooting)

This page allows user to enable the Syslog to help troubleshooting problems:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage SysLog Settings Syslog Server: mysyslog.server.com Syslog Level: Debug Save

Figure 23: Syslog Configuration Page

  • Syslog Server: Syslog server IP or Domain Name
  • Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error.

Live Storage Setting Page (SD card File Management)

This page allows user to manage the recorded files in SD card:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage On Disk Full Delete the earliest video or image files① Stop storing video and image files② Save Format Format SD Card: Format Storage Information Type Capacity Used Space Free Space Use(%) Unmount JPEG List File Name Size View Check Video List File Name Size Download Check

Figure 24: Live Storage Management Page

- On Disk Full:

Select below two different operations when SD card is full

  • Delete the earliest video or image files
    o Stop storing video and image files

• Storage Information:

The SD card information will be displayed in this column.

- JPEG List:

Motion triggered Snapshot JPEG file will be listed here.

- Video List:

Motion triggered video recording clip will be listed here.

NOTE:

Grandstream free GSNVR DVR software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/GSNVR_1.0.0.28_en.exe

SOFTWARE UPGRADE

Software upgrade can be done either via TFTP, HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.

Software Upgrade via TTFP, HTTP or HTTPS

This page allows user to configure firmware upgrade:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage Restart the device Restart the device. Restart Restore the device Reset settings, except IP address, to factory default. Restore Firmware Upgrade and Provisioning Upgrade via: HTTP Firmware Server Path: fm.grandstream.com/gs Config Server Path: fm.grandstream.com/gs XML Config File Password: ••••••• Automatic Upgrade Interval(Minutes): 10080 Automatic Upgrade: ✓ Save

Figure 25: Firmware Upgrade and Provisioning

NOTES:

- Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware. Currently the HTTP firmware server FQDN is firmware.grandstream.com. For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures.

Instructions for local firmware upgrade using TFTP server:

  1. Unzip the file and put all of them under the root directory of the TFTP server.
  2. Put the PC running the TFTP server and the device in the same LAN segment.
  3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade.
  4. Start the TFTP server, in the phone's web configuration page
  5. Configure the Firmware Server Path with the IP address of the PC
  6. Update the change and reboot the unit

End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server.

Configuration File Download

Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. "Config Server Path" is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be same or different from the "Firmware Server Path".

A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with "Admin Password" in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template.

When Grandstream Device boots up or reboots, it will issue request for configuration file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the device, i.e., "cfg000b820102ab". The configuration file name should be in lower cases.

Currently GXV3662_HD/FHD only support XML configuration.

RESTORE FACTORY DEFAULT SETTING

WARNING!

Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.

FACTORY RESET

There are three (3) methods for resetting your unit:

Reset Button

Reset default factory settings following these four (4) steps:

  1. Unplug the Ethernet cable.
  2. Locate a needle-sized hole on the back panel of the camera above the power jack.
  3. Insert a pin in this hole, and press and hold for about 15 seconds till reboot
  4. Take out the pin. All unit settings are restored to factory settings.

Reset from Web Interface

This page allows user to configure dynamic network related parameters:

Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP Alarm Server Alarm Event Motion Detection Syslog Live Storage Restart the device Restart the device. Restart Restore the device Reset settings, except IP address, to factory default. Restore Firmware Upgrade and Provisioning Upgrade via: HTTP Firmware Server Path: fm.grandstream.com/gs Config Server Path: fm.grandstream.com/gs XML Config File Password: ••••••• Automatic Upgrade Interval(Minutes): 10080 Automatic Upgrade: ✓ Save

Figure 26: Factory Reset from Web Interface

IP VIDEO SURVEILLANCE FAQ

  1. What is the default IP address of the GXV-3662_HD/FHD?

The default IP configuration is DHCP.

  1. Why can I not view the live video stream in Microsoft Internet Explorer?

Please check whether the IE add-on is installed correctly.

Once you log into the GXV 3662_HD/FHD web interface, Internet Explorer will indicate that -This website wants to install to following add-on: _GSViewer. cab' from Grandstream Networks, Inc. Please install this add-on when prompted by IE.

  1. How do you manually uninstall the Grandstream video viewer add-on for IE?

Please follow these steps to uninstall the add-on:

  1. Delete the GSViewerX Control from C:\WINDOWS\Downloaded Program Files directory
  2. Delete GSNetClient.dll, GS_Replay.exe, GSViewerX.ocx, hi_h264dec_w.dll, lik_VoiceEngine_dll.dll and GSViewerX.inftrom C:\WINDOWS\system32

  3. Why can't I access the GXV-3662_FHD web configuration interface?

Q 1: Is your internet service down?

A 1: Connect a PC to the internet to test the connection.

Q 2: Are the PC and the device in different subnets?

A 2: Check the subnet mask and default gateway of the device and PC.

Q 3: Is there a conflict with another IP address?

A 3: Try to change the IP address of the device.

Q 4: Has the HTTP port been changed?

A 4: Contact the administrator of the device for more information.

  1. The GXV-3662_FHD web configuration page is not displayed correctly in Internet Explorer 8?

In IE8, Compatibility View might need to be enabled for the GXV-3662_FHD web configuration page to load properly. To enable compatibility view, open IE8, click Tools, Compatibility View Setting, and add the GXV-3662 web configuration pages to the Compatibility View.

6. Why does IE indicate to install Grandstream Video Viewer add-on after a firmware upgrade? The add-on was properly installed before the firmware upgrade process.

New firmware will often upgrade the add-on as well. To watch the live video stream, you must install the newest version of the add-on.

7. How do you watch secondary video stream?

Login to the home page of the GXV-3662_FHD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the video stream.

8. Why is audio missing from the recorded video when an alarm is triggered?

Please double check whether the device has an audio input connected. GXV3662_HD/FHD has a MIC IN port for an audio input.

9. What is DDNS? Is it important for IP surveillance product to have DDNS support?

DDNS is an acronym for Dynamic Domain Name Service. It is important to choose an IP network camera that has DDNS support for dynamic IP addresses.

Chances are that the network has a dynamic IP address (which changes with every log on). A DDNS service makes sure that the camera's IP address always matches up to the current server address. DDNS also allows for a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed.

10. Why is Windows Media Player unable to play the recorded videos files?

The GXV-3662_FHD uses the H.264 video codec. Windows Media Player may lack the proper H.264 decoder to play the recorded video. Please download the Microsoft FFDShow H.264 decoder from http://sourceforge.net/projects/ffdshow-tryout/ and install it.

11. Alarm Triggered Events do not work in GSurf.

Please double check the Alarm Action on your GXV-3662_FHD. Login to the web GUI of the GXV3662_HD/FHD, go to the Motion Detection or Alarm Events page, and make sure option Upload to Alarm Center is checked.

GSurf and GS_NVR are different programs that have the ability to delete recorded video files. It is better to save video files in different directories when using GSurf and GS_NVR in the event that they automatically delete files that you might want to keep.

  1. How can I use a cell phone to watch the GXV3662_HD/FHD video stream?

You must set the video resolution to QCIF to watch the GXV3662_HD/FHD video stream from a cell phone. Make sure to set the bit rate to 64kbps to ensure the best video quality.

  1. Why doesn't the IP address of the device reset when I click the "Restore" button on the Maintenance page?

The GXV3662_HD/FHD could be installed in areas that are not easy to access. For example, it could be installed on the roof of a building or the ceiling of an office. This makes it difficult to reinstall the device, therefore the -Restorell function will not clear the IP address. Press the RESET button on the device for at least 6 seconds until you hear a beep to perform a factory reset of all parameters (including the IP address).

  1. Why can't the live video stream be viewed using a mobile phone or GSurf after changing the HTTP Port of the device?

Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number. For example, if the HTTP port is 88, then the RTSP port of the device that you configured on GSurf / mobile phone should be 2088.

  1. Some notes on using SD cards

  2. The GXV3662 only supports FAT32 formatted SD cards

  3. The GXV3662 supports SD and SDHC
  4. It takes 10-15 seconds to read SDHC cards with large memory capacities. Please wait 15 seconds to unplug the SD card after you plug them into the device.
  5. If there are many files (ie. 1800 or more image batch files) on the SD card, it can take up to 5 minutes to read them. Please do not refresh the web interface at this time as the GXV3662 will restart reading the SD card. Grandstream is currently working on a fix for this issue.

  6. Port forwarding

Two ports must be forwarded on your router to watch video from a GXV3662_HD/FHD that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port. Please make note that the RTSP port number changes according to the web port. If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port +2000. For example, if the web port is 88, then the RTSP port will be 2088.

  1. Tested PC display adapters.
Display AdapterTest Result
SiS 650/651/740/661 FX/741/760 SeriesWorks normally
Intel(R) 82945R Express Chipset FamilyWorks normally
VIA/S3G UniChrome Pro IGPWorks normally
NIVDIA Geforce 7300GSWorks normally
SiS 661FXWorks normally
SiS Mirage GraphicsWorks normally
SiS 661 SeriesWorks normally
Intel(R) G33/G31 ExpressWorks normally
SiS Mirage3 GraphicsWorks normally
SiS 661FX/GX Mirage GraphicsWorks normally
S3 Graphics ProSavageDDR(Microsoft Corporation)Works normally
XGI Velari Z7/Z9/Z9S V1.08.12There is some delay when playing videos.
Intel 965 Express Chipset FamilyWorks normally
ATI Mobility Radeon X1300Works normally
Intel( R ) G45/G43 Express ChipsetWorks normally
Mobile Intel 965 Express Chipset FamilyWorks normally
Mobile Intel(R) 4 Series Express Chipset FamilyWorks normally
Mobile Intel® 945GM Express Chipset FamilyWorks normally
Mobile intel® 915GM/GMS, 910GML Express Chipset FamilyWorks normally
Intel® G45/G43 Express ChipsetWorks normally
ATI Technologies, RAGE XL PCIThis display adapter cannot display videos.
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Product information

Brand : GRANDSTREAM

Model : GXV3662_FHD

Category : Surveillance Camera