PHILIPS Xenium CTE103BK - Smartphone

Xenium CTE103BK - Smartphone PHILIPS - Free user manual and instructions

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Product Type Feature Phone (Basic Mobile Phone)
Brand Philips
Model Xenium CTE103BK
Network GSM 900/1800 MHz
SIM Card Dual SIM (dual standby, only one active at a time)
Display 1.77-inch TFT, 128x160 pixels
Expandable Memory microSD card slot, up to 16 GB
Camera Yes (back camera, VGA quality)
Video Recording Yes, AVI format
Video Playback Yes, 3GP low definition (128x160)
Audio Player MP3 player with repeat mode
FM Radio Yes, requires headset as antenna, auto scan
Battery Rechargeable Li-ion (removable)
Charging Via supplied charger; full charge indicated by icon
Headset Supplied wired headset
Audio Alert Types Ring, vibrate, silent
Messaging SMS text messaging
Phonebook Store contacts on SIM or phone memory
Alarm Up to 5 alarms with snooze option
Languages Multiple languages selectable
SAR (Head) 1.32 W/kg (ICNIRP)
SAR (Body) 1.07 W/kg (ICNIRP, 15 mm distance)
Warranty 1 year for phone, 6 months for battery
Care Instructions Wipe with soft cloth; avoid liquids; store between -10°C to 40°C
Accessories Use only manufacturer authentic accessories

Frequently Asked Questions - Xenium CTE103BK PHILIPS

Can I use two SIM cards simultaneously?
Yes, the phone supports dual SIM standby, but only one SIM can be active at a time. You can switch between them in the Dual SIM Settings menu.
How do I unlock the keypad?
Press the left soft key and then the * key (or follow the on-screen instruction). The phone locks automatically after a set time. You can adjust the auto-lock interval in Display Settings.
What should I do if the battery doesn't charge?
If the battery is completely flat, it may take up to 5 minutes before the charging icon appears. Ensure you are using the supplied charger and the temperature is between 0°C and 50°C. If the problem persists, the battery may be defective.
How can I extend battery life?
Turn off Bluetooth (if available), reduce backlight brightness and duration, enable auto keypad lock, disable key tones and vibration alerts, and switch off the phone when there is no network coverage.
Why is the camera image blurry?
Make sure the camera lens on both sides is clean. The camera has a fixed focus; hold the phone steady and ensure adequate lighting.
Can I listen to FM radio without a headset?
No, the headset must be plugged in because it acts as the antenna for the FM radio. The headset is included in the box.
What video formats does the phone support?
The video player supports low-definition 3GP files with a resolution of 128x160 pixels. The video recorder saves in AVI format.
How do I set up an emergency call?
Without a SIM card, you can dial emergency numbers like 112 (Europe) or 999 (UK) using the numeric keys. The call will go through if a network is available.
Is the phone safe for people with pacemakers?
Keep the phone at least 15 cm away from your pacemaker when switched on. Do not carry it in a breast pocket and use the ear opposite to the pacemaker to minimize potential interference.
What is the warranty period?
The phone comes with a 1-year limited warranty from the date of purchase. The original Philips rechargeable battery is warranted for 6 months. Proof of purchase is required.

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Download the instructions for your Smartphone in PDF format for free! Find your manual Xenium CTE103BK - PHILIPS and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Xenium CTE103BK by PHILIPS.

USER MANUAL Xenium CTE103BK PHILIPS

Philips continuously strives to improve its products. Due to software upgrading, some contents in this user guide may be different from your product.Philips reserves the rights to revise this user guide or withdraw it at any time without prior notice. Please take your product as standard.

Home screen

Your phone's home screen consists of the following areas:

Status Bar 08:00 2015-01-06 Tue. Clock display Shortcut Menu Contacts

Keys

Learn about the main keys.

Icons Definition Function

Dial Make or answer a call.
Confirm and navigation keySelect or confirm an option.
Hang-up/Exit/PowerEnd a call;Return to home screen;Hold to turn on/off the phone.
Left soft key Select the options on the screen.
Right soft key Select the options on the screen.
*.5Lock/unlockLong press *.6 to lock keys on home screen;Press — and then *.8 to unlock keys.

Icons & symbols

Learn about the icons and symbols on the screen.

Icons Definition Function

Vibration onlyYour phone will vibrate when receiving a call.
SilentYour phone will not ring when receiving a call.
BatteryThe bars indicate the battery level.
SMSYou have a new message.
Missed callYou have missed a call.
Call divertsAll your incoming voice calls are being forwarded to a number.
HeadsetThe headset is plugged into the phone.
AlarmThe alarm clock is activated.
GSM networkYour phone is connected to a GSM network.The more bars are shown the better the reception is.

Getting started

Insert SIM card and Charge the battery

Learn about installing SIM card and charging the battery for the first use.

Insert SIM card

Remove the back cover.

PHILIPS Xenium CTE103BK - Insert SIM card - 1

natural_image Diagram of a device with a mesh insulation and a blue arrow indicating direction (no text or symbols)

2 Take out the battery.

PHILIPS Xenium CTE103BK - Insert SIM card - 2

natural_image 3D wireframe diagram of a smartphone showing internal components and a blue arrow indicating a location (no text or symbols present)

3 Insert the SIM card.

Technical diagram of a smartphone interior with labeled components and directional arrows indicating flow or movement.

4 Install the battery.

Diagram of an open smartphone showing internal components with numbered labels and directional arrows indicating movement or flow.

The device allows dual SIM standby but only one SIM operating at any moment.

5 Replace the back cover.

PHILIPS Xenium CTE103BK - Insert SIM card - 5

natural_image Diagram of a device with a blue arrow pointing downward, showing internal components (no text or symbols)

Charge the battery

A new battery is partially charged. The battery icon in the upper-right corner shows the battery level of charging status.

PHILIPS Xenium CTE103BK - Charge the battery - 1

natural_image Diagram of a handheld device with a blue arrow pointing to its connector (no text or symbols present)

PHILIPS Xenium CTE103BK - Charge the battery - 2

Tips:

• You can use the phone while it is charging.

- Keeping the charger plugged to the mobile phone when the battery is fully charged will not damage the battery. The only way to turn off the charger is to unplug it, so it is advisable to use an easily accessible power socket.

- If you do not intend to use your phone for several days, we recommend that you remove the battery.

• If a fully charged battery left unused, it will lost its charge over time.

- If a battery is being used for the first time or the battery has not been used for a prolonged period, it may take longer time to recharge.

Insert a Micro SD card (Memory card: up to 16GB)

You can expand the memory of your phone by adding a micro SD card.

Technical diagram of a smartphone internal structure with numbered components and blue directional arrows indicating motion or flow.

Push down the card holder and lift it up. Align your micro SD card with the slot. Put it in place.

2 Press down the card holder and pull it until it is locked.

Customize your phone

Customize your phone to match your preferences.

Set clock

On the home screen, go to Menu>Settings> Phone settings > Time and date.
2 Select Set time/date: use the numeric key to enter the digits.

SIM Settings

Check that your phone is turned on. Enter the PIN code if required.
2 Go to Menu>Settings>Dual SIM Settings to activate the dual cards or one card.

Note:

  • The PIN code is preconfigured and communicated to you by your network operator or retailer.
  • If you enter an incorrect PIN code three times in succession, your SIM card will be blocked. To unblock it, you must request the PUK code from your operator.
  • If you enter an incorrect PUK code ten times in succession, the SIM card will be locked permanently. When this happens, please contact your network operator or retailer.

Using your phone

Use basic call functions

Make a call

Enter the phone number.
2 Press ☐ to dial the number.
3 Press to hang up.

Tips:

- For international calls, long press 0+ to enter the "+" sign for the international prefix.

Answer and end a call

Press ☐ to answer the call.
2 Press — to select handsfree mode.
3 Press to hang up.

Use speed dial

On the home screen, you can call a number by long pressing a numeric key.

To assign a contact to a speed-dial key:

Select Phonebook>Options>Phonebook settings>Speed dial to turn on the function.
2 Press Set numbers to Choose a numeric key to add a number.

Make an emergency call

Without a SIM card in phone, you can press numeric keys to make the emergency call. In Europe, the standard emergency number is 112; in the UK, it is 999.

Receive and send messages

You can use the Message menu to send text message.

New SMS

Select Messaging> Write message.
2 Write your text message.
3 Press Ⓞ to send the message.

Enter text

Your mobile phone supports a number of text entry methods, English input, numeric input and symbol input.

Keys:

Keys Function
*.8Enter symbols and punctuations.
-Delete the previous character.
-Select the character on the screen.
Select or confirm a character.
◀ ▶To browse the candidate character on the previous or next page.

PHILIPS Xenium CTE103BK - Enter text - 1

Note:

- Depending on the language you select for your phone, the supported input methods may vary.

Manage your phonebook

Learn about basic phonebook function.

Add a new contact

Go to Phonebook, select Add new contact.
2 Select a location. (To SIM1/To SIM2/To Phone).
3 Enter the number, and add details as desired.
4 Press ☐> Save to finish saving.

Search for a contact

Go to Phonebook.
2 Enter the first few letters of the name in the search bar.
3 Select the contact from the list.

Manage your contacts

You can copy or move contacts between the SIM card and phone, or delete contacts. Go to Phonebook>Options>Phonebook settings, press ▲ or ▼ to select the desired option.

Multimedia

Media player

Save MP3 music files under the Music folder on your memory card.

Play music

Go to Multimedia>Audio Player, select your desired song in the folder.
2 Press Options>Settings>Repeat to turn on repeat playing.
3 Using the following keys to control playback:

Function Definition

Pause and resume playback.
◀ or ▶Press the navigation key to select previous or next track.
▲ or ▼Press the navigation key ▲ or ▼ to adjust volume.

- Return to the previous menu.

Return to the home screen.

PHILIPS Xenium CTE103BK - Play music - 1

Note:

- When listening to music, adjust the volume to a moderate level. Continuous exposure to high volume may impair your hearing.

Video recorder

You can record your video by using your phone.

Go to Multimedia>Video recorder.
2 Press Ⓞ to start recording the video.
3 Press - Stop to stop recording and your phone saves the file automatically.

PHILIPS Xenium CTE103BK - Video recorder - 1

Tips:

• The recorded video is only in AVI format.

Video player

Go to Multimedia>Video player.

2 Press Ⓞ to play the selected video.

PHILIPS Xenium CTE103BK - Video player - 1

Tips:

- Your phone can only play low definition 3GP videos that compatible with your phone's screen size (1.77 inch, 128x160 pixels).

Camera

Learn about camera function. Let you take photos as desired by using your phone.

Take a photo

In the application list, select

2 Tap ▲/▼ to zoom in or zoom out.

3 Tap◎to take a photo and the phone will save the picture automatically.

FM radio

Listen to a radio station

Plug the supplied headset into your phone.

2 Go to Multimedia>FM radio>Options>Auto search. It starts scanning automatically and save the available channels.
3 Press the navigation key ◀ or ▶ to select a channel.
4 Press the navigation key ▲ or ▼ to adjust the volume.
5 Press ▶ to turn off FM radio.

Tools

Alarm

Learn about how to set and use an alarm. You can set up five alarms.

Set an alarm

Go to Organizer>Alarm.
2 Select an alarm, press Ⓞ to edit the alarm.
3 Press left soft key - to save it.

Turn off an alarm

Go to Organizer>Alarm.
2 Select the alarm you want to turn off, press ☐ Stop.

Stop an alarm

When the alarm rings,

• Select Off: The alarm stops.
- Select Snooze: The alarm will sound again after the set Snooze (you can choose the time of snooze when set the alarm) interval.

Settings

Dual-SIM & Profiles

See “Customize your phone” on page 6.

Call settings

Function Definition

SIM 1/2 call

settings

Call waiting Get informed of an incoming call when on the phone (network-dependent).

Call divert Divert incoming calls to your voice mailbox or another phone number.

Call barring Set limits to your incoming and outgoing calls.

Line switching Switch between Line 1 & Line 2.

Advanced

settings

Blacklist Turn on/off blacklist function and set the numbers to be rejected.

Auto redial Keep redialing the number that fails to go through.

Call time reminder Set reminder when the call time reaches the setting time.

Answer mode Set your answer mode (Any key or Auto answer when headset mode).

Phone settings

Function Definition

Time and date Set the clock of the phone.

Schedule power on/off Set time for the phone to be switched on/off automatically.

Language Select a language for your phone.

Pref.input method Set your preferred input method.

Display

Wallpaper Choose an image as the wallpaper of your phone.

Screen auto lock Turn on screen auto lock and set the time interval for it.

Show date and time Choose whether to show date or time on your screen.

Shortcuts Select a navigation key as direct access to a menu.

Dedicated keys Set your dedicated keys.

Flight mode Turn on/off flight mode.

Misc.settings

LCD backlight Set the brightness and time of LCD backlight.

Key backlight Turn on key backlight and set the time quantum for it.

Other settings

Function Definition

Security SettingsThis menu allows you to use passwords or pin lock to protect your phone.
Network settingsSelect the network for your phone (service subscription dependent). Automatic search mode is recommended.
Restore settingsRestore your phone settings to the default values.You need to enter your phone lock password (1122 by default).

Safety & Precaution

Precaution

Keep your phone away from small children

PHILIPS Xenium CTE103BK - Keep your phone away from small children - 1

Keep your phone and all accessories out of the reach of small children. Small parts may cause choking or serious injury if swallowed.

Radio Waves

PHILIPS Xenium CTE103BK - Radio Waves - 1

Your phone transmits/receives radio waves in the GSM(900/1800MHz).

Check with the vehicle manufacturer that electronic equipment used in your vehicle will not be affected by radio energy.

Switch off your phone...

PHILIPS Xenium CTE103BK - Switch off your phone... - 1

Turn off the phone when in an aircraft. The use of mobile phones in an aircraft may be dangerous for the operation of the aircraft, disrupt the mobile phones network and may be illegal.

PHILIPS Xenium CTE103BK - Switch off your phone... - 2

In hospitals, clinics, other health care centers and anywhere else where you may be in the close vicinity of medical equipment.

PHILIPS Xenium CTE103BK - Switch off your phone... - 3

In areas with a potentially explosive atmosphere (e.g. petrol stations and also areas where the air contains dust particles, such as metal powders). In a vehicle transporting flammable products vehicle powered by liquefied petroleum gas (LPG). In quarries or other areas where blasting rations are in progress.

Your mobile phone and your car

PHILIPS Xenium CTE103BK - Your mobile phone and your car - 1

Avoid using your phone while driving and obey all regulations that restrict the use of mobile phones while driving. Use hands free accessories to increase your safety when possible. Ensure your phone and car kit do not block any air bags or other security devices fitted in your car.

Handle your phone carefully and sensibly

PHILIPS Xenium CTE103BK - Handle your phone carefully and sensibly - 1

For the optimal and satisfactory operation of the phone you are recommended to use the phone in the normal operating position.

  • Do not expose your phone to extreme temperatures.
  • Do not immerse the phone in any liquid; if your phone is damp, switch it off, remove the battery and let them dry for 24hrs before using them again.
    • To clean the phone, wipe it with a soft cloth.
  • In hot weather or after prolonged exposure to the sun (e.g., behind a window or a wind screen), the temperature of your phone's casing might increase. Be very careful in this case when picking up your phone and also avoid using it with an ambient temperature over 40°C or under -10°C.

Protect batteries from damage

PHILIPS Xenium CTE103BK - Protect batteries from damage - 1

You should only use Manufacturer Authentic Accessories, as the use of any other accessories may damage your phone and may be dangerous, and will make all guarantees for your Philips one null and void. The use of an unspecified type of battery may also cause an explosion.

Make sure damaged parts are replaced immediately by a qualified technician and that they are replaced with genuine manufacturer replacement parts.

  • Your phone is powered by a rechargeable battery.
    • Use specified charger only.
  • Do not incinerate.
  • Do not deform or open the battery.
  • Do not allow metal objects (such as keys in your pocket) to short circuit the battery contacts.
  • Avoid exposure to excessive cold or heat (under -20^ or over 60^ ), moisture environments.

Environmental care

PHILIPS Xenium CTE103BK - Environmental care - 1

Remember to observe the local regulations regarding the disposal of the packaging materials, exhausted batteries and old phone and please promote their recycling. Manufacturer has ked the battery and packaging with standard symbols designed to promote the recycling and opriate disposal of your eventual waste.

PHILIPS Xenium CTE103BK - Environmental care - 2

:The labeled packaging material is recyclable.

A financial contribution has been made to the associated national packaging recovery and recycling system.

The plastic material is recyclable (also identifies the type of plastic).

Hearing Protection

PHILIPS Xenium CTE103BK - Hearing Protection - 1

When listening to music, adjust the volume to a moderate level.

Continuous exposure to high volume may impair your hearing. It is recommended to keep it away from your body and head at least 15mm during operation.

WEEE Marking in the DFU: "Information to the Consumer"

Disposal of your old product

Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.

PHILIPS Xenium CTE103BK - Disposal of your old product - 1

When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC

Please inform yourself about the local separate collection system for electrical and electronic products.

Please act according to your local rules and do not dispose of your old products with your normal household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.

This device may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited.

Tips

Pacemakers

If you have a pacemaker:

  • Always keep the phone more than 15 cm from your pacemaker when the phone is switched on, in order to avoid potential interference.
  • Do not carry the phone in a breast pocket.
  • Use the ear opposite to the pacemaker to minimize the potential interference.
  • Switch off your phone if you suspect that interference is taking place.

Hearing aids

If you are a user of a hearing aid, consult your physician and hearing aid manufacturer to learn whether your particular device is susceptible to cellular phone interference.

How to prolong the battery life of your phone

To have your mobile phone function properly, sufficient battery power is important. For the power-saving purpose, do the following, if applicable:

• Turn off the Bluetooth function of your phone.
- Set the backlight level and duration of your phone to a low value.
• Turn on the auto keypad lock, turn off the key sounds, tap vibration, or vibration alerts.
- Establish GPRS connection when needed. Otherwise, your phone will keep searching for GPRS connection, and drain your battery power.
- Turn off your phone if there is no coverage. Otherwise, the phone will keep searching for network, and drain your battery power.

Troubleshooting

The phone does not switch on

Remove/reinstall the battery. Then charge the phone until the battery icon stops scrolling. Unplug the charger and try to switch the mobile on.

The display shows BLOCKED when you switch on the phone

Somebody tried to use your phone but didn't know the PIN code nor the unblocking code (PUK). Contact your service provider.

The display shows IMSI failure

This problem is related to your subscription. Contact your operator.

Your phone doesn't return to idle screen

Long press the hang-up key or switch off the phone, check that the SIM card and the battery are installed correctly and switch it on again.

The network symbol is not displayed

The network connection is lost. Either you are in a radio shadow (in a tunnel or between tall buildings) or you are outside the network coverage area. Try from another place, try to reconnect to the network (especially when abroad), check that the antenna is in place if your mobile has an external antenna, or contact your network operator for assistance/information.

The display doesn't respond (or the display responds slowly) to key presses

The display responds more slowly at very low temperatures. This is normal and does not affect the operation of the phone. Take the phone to a warmer place and try again. In other cases please contact your phone supplier.

Your battery seems to over heat

You might be using a charger that was not intended for use with your phone. Make sure you always use the manufacturer authentic accessory shipped with your phone.

Your phone doesn't display the phone numbers of incoming calls

This feature is network and subscription dependent. If the network doesn't send the caller's number, the phone will display Call 1 or Withheld instead. Contact your operator for detailed information on this subject.

You can't send text messages

Some networks don't allow message exchanges with other networks. First check that you have entered the number of your SMS centre, or contact your operator for detailed information on this subject.

You can't receive and/or store JPEG pictures

A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it doesn't have the correct file format.

You feel that you have missed some calls

Check your call divert options.

When charging, the battery icon shows no bar and the outline is flashing

Only charge the battery in an environment where the temperature does not go below 0^ C ( 32^ F) or above 50^ C ( 113^ F).

In other cases please contact your phone supplier.

The display shows SIM failure

Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be damaged. Contact your operator.

When attempting to use a feature in the menu, the display shows NOT ALLOWED

Some features are network dependent. They are only available, therefore, if the network or your subscription supports them. Contact your operator for detailed information on this subject.

The display shows INSERT YOUR SIM CARD

Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be damaged. Contact your operator.

The autonomy of your phone seems lower than indicated on the user guide

The autonomy is linked to your settings (e.g., ringer volume, backlight duration) and the features you use. To increase the autonomy, and whenever possible, you must deactivate features you do not use.

Your phone doesn't work well in your car

A car contains many metallic parts that absorb electromagnetic waves which can affect the phone's performance. A car kit is available to provide you with an external antenna and enables you to make and receive phone calls without handling the handset.

PHILIPS Xenium CTE103BK - Your phone doesn't work well in your car - 1

Note:

- Check with the local authorities whether or not you are allowed to use the phone while driving.

Your phone is not charging

If the battery is completely flat, it might take several minutes of pre-charge (up to 5 minutes in some cases) before the charging icon is displayed on the screen.

The picture captured with the phone camera is not clear

Make sure that the camera lens on both sides is clean.

Specific Absorption Rate Information

International standards

THIS MOBILE PHONE MEETS THE INTERNATIONAL RECOMMENDATIONS FOR EXPOSURE TO RADIO WAVES

Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio frequency (RF) energy defined by the international standards. These recommendations have been established by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) and, the Institute of Electrical and Electronics Engineers (IEEE) that forecast a substantial safety margin for assuring the protection of all persons, regardless of age and health.

The exposure recommendations for mobile phones use a measurement unit known as the Specific Absorption Rate (SAR). The SAR limit recommended by the ICNIRP for the mobile phones used by the general public is 2.0W/kg averaged over ten grams of tissue and, is 1.6W/kg averaged over one gram of tissue by IEEE Std 1528 for the head.

Tests for SAR have been conducted using recommended operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR levels of the mobile phone while operating are generally below the maximum SAR value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a base station antenna, the lower the power output.

While there may be differences between the SAR levels of various phones and at various positions, they all meet the international protection standards for exposure to radio waves.

The highest SAR value for this Philips E103 model phone when tested at the ear is 1.32 W/kg, and when properly worn on the body is 1.07 W/kg, for ICNIRP recommendation.

SAR is measured against head and with the device at a separation of 15mm to the body, while transmitting at the highest certified output power level in all frequency bands of the mobile device.

For limiting the radio waves exposure, it is recommended to reduce the mobile phone call duration or to use a headset. The purpose of those precautions is to take the mobile phone away from the head and the body.

Limited warranty

What Does This Limited Warranty Cover?

Manufacturer warrants to the original retail purchaser (“Consumer” or “You”) that this Philips cellular product and all accessories originally provided by manufacturer in the sales package (“Product”) are free from defects in materials, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. This limited warranty extends only to the Consumer for Products purchased and used in the original country of purchase. The limited warranty is valid only in manufacturer’s intended country of sales of the product.

  1. How Long is The Limited Warranty Period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase of the Product, documented by valid proof of purchase. The limited warranty for original Philips rechargeable battery extends for six (6) months from the date of purchase.

  1. What Will Manufacturer Do if The Product is Not Free From Material Defects in Materials and Workmanship During The Limited Warranty Period?

During the limited warranty period, manufacturer or its authorized service representative will, at its option either repair or replace, without charge for parts or labour, a materially defective Product with new or refurbished parts or Product and return such repaired or replaced Product to the Consumer in working condition. Manufacturer will retain defective parts, modules or equipment.

Repaired or replaced Product will be covered by this limited warranty for the balance of the original limited warranty period or ninety (90) days from the date of repair or replacement whichever is longer. Repair or replacement of Product, at manufacturer's option is your exclusive remedy.

4. What is Not Covered By This Limited Warranty?

This limited warranty does not cover:

a) Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation handling, neglect, inundation, fire, water or other liquid intrusion; or
b) Product that has been damaged due to repair, alteration, or modification by anyone not authorized by manufacturer; or
c) Product that has reception or operation problems caused by signal conditions, network reliability or cable or antenna systems; or
d) Product defects or problems caused by uses with non-Philips products or accessories; or
e) Product which warranty/quality stickers, product serial number or electronic serial number has been removed, altered or rendered illegible; or
f) Product purchased, used, serviced, or shipped for repair from outside the original country of purchase, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
g) Product returned without valid proof of purchase or which proof of purchase has been altered or is illegible.

h) Normal wear and tear or Force Majeure.

5. How Do You Get Warranty Service?

a) Return the Product to an authorized service center of manufacturer. You may contact the local manufacturer office for the location of the nearest authorized service center.

b) The SIM card must be removed from the Product before it is given to manufacturer. Manufacturer assumes no liability for damaged or loss of the SIM card or the data contained therein.

c) If the Product failure is not covered by this limited warranty, or this limited warranty is inapplicable, void or invalid due to any terms and conditions stated herein, the Consumer will be charged for the cost of repair or replacement of the Product and all other related cost incurred in repairing or replacing the Product.

d) IMPORTANT - you are required to return the Product together with a valid proof of purchase which must identify the point of purchase, date of purchase, Product model and Product serial number clearly.

6. Other Limitation: This Warranty is The Entire Agreement.

EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE AND THOSE IMPLIED BY LAW AND WHICH CANNOT BE EXCLUDED OR MODIFIED BY AGREEMENT, MANUFACTURER PROVIDES NO OTHER WARRANTY WHETHER EXPRESS OR IMPLIED (WHETHER BY STATUTE, UNDER THE OPERATION OF LAW OR OTHERWISE) AND SPECIALLY DISCLAIMS ANY WARRANTY OF SATISFACTORY QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MANUFACTURER' TOTAL LIABILITY FOR DAMAGES RELATING TO OR ARISING OUT OF THE PURCHASE OR USE OF THE PRODUCT, REGARDLESS OF THE TYPE OR CAUSE OF SUCH DAMAGE OR THE FORM OR CHARACTERISATION OF THE CLAIM ASSERTED (E.G. CONTRACT), SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE PRODUCT.

HOWEVER IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR ANY PUNITIVE, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO THE LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS, LOST BUSINESS OPPORTUNITIES, COST OF SUBSTITUTION OF GOODS OR SERVICES, INVESTMENTS, DAMAGE TO GOODWILL OR REPUTATION, OR LOSS OF DATA AND CLAIMS BY THIRD PARTIES) RESULTING FROM PURCHASE OR USE OF THE PRODUCT, TO THE FULLEST EXTENT ALLOWED BY LAW, WHETHER OR NOT MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

This limited warranty represents the complete and exclusive agreement between the Consumer and Manufacturer with respect to this cellular Product and it supersedes all prior agreements between the parties, oral or written, and all other communications between the parties relating to the subject matter of this limited warranty. No carrier, retailer, agent, dealer, employee, thereof, or employee of manufacturer is authorized to make modifications to this limited warranty and you should not rely on any such representation.

This limited warranty does not affect the Consumer's statutory rights under applicable national laws in force.

Declaration of Conformity

We,

Shenzhen Sang Fei Consumer

Communications Co., Ltd.

II Science and Technology Road,

Shenzhen Hi-tech Industrial Park,

Nanshan District, Shenzhen 518057

China

declare under our sole responsibility that the product

Philips E103

Philips GSM

TAC number: 8656 5602

to which this declaration relates, is in conformity with the following Standards:

SAFETY : EN 60950-1:2006/Al:2009/Al:2010+Al2:2011+A2:2013

HEALTH : EN 62209-1:2006; EN 62209-2:2010

EN 55020:2007/AII:2011

EN 55022:2010; EN 55024:2010

RF: EN 301 511 v9.0.2

We hereby declare that (all essential radio test suites have been carried out and that) the above named product is in conformity to all the essential requirements of Directive 1999/5/EC.

You can find the Declaration of Conformity on www.sangfei.com.

The Conformity assessment procedure referred to in Article 10 and detailed in Annex III or IV of Directive 1999/5/EC has been followed with the involvement of the following Notified Body(ies):

SIEMIC Inc, 775 Montague Expressway, Milpitas, CA 95035 USA

Identification mark: CE2200

I Dec, 2015

PHILIPS Xenium CTE103BK - Declaration of Conformity - 1

Quality Manager

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Product information

Brand : PHILIPS

Model : Xenium CTE103BK

Category : Smartphone