Douwe Egberts

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USER MANUAL Gallery 310 Douwe Egberts

OPERATING INSTRUCTIONS

Gallery 310

Douwe Egberts Gallery 310 - 1

natural_image Line drawing of a laboratory instrument with a central dish and control panel (no text or symbols)

DOUWE EGBERTS

Douwe Egberts Gallery 310 - DOUWE EGBERTS - 1

75535400

10.2010

The symbol indicates that the machine may not be disposed of as ordinary waste; it must be disposed of in accordance with the provisions of the European directive 2002/96/CE (Waste Electrical and Electronics Equipments - WEEE) and of any resulting national laws, for preventing any possible adverse effects on the environment and on human health. For correct disposal of the machine, contact the dealer from whom you have purchased the machine or our after sales service.

All packing materials shall be disposed of in a manner which is safe for the environment.

Douwe Egberts Gallery 310 - DOUWE EGBERTS - 2

natural_image Symbol of a trash bin crossed with a diagonal line, representing no waste or discharge (no text or labels)

Copyright © All rights reserved. This manual may not be translated or copied or reproduced in any form or by any means in whole or in part without the prior written consent of Wittenborg ApS.

Wittenborg ApS issues no explanations or guarantees with regard to the contents of this publication and expressly disclaims all responsibility for any implied guarantees. Wittenborg ApS reserves the right to revise and change the contents of this manual without notice. Original document.

Published by Wittenborg ApS, a company of N&W GLOBAL VENDING GROUP Seebladsgade 1-3, DK-5000 Odense C.

Part No: 75535400 Published in 2010, week 42.

Table of contents

TABLE OF CONTENTS

Introduction.... 1

Safety 2

Technical Data 4

Product presentation

Vending machine components 7

- Machine front.... 7

- Operating panel.... 7

- Machine cabinet 8

Operation

Jug panel (Multibrew) 9

Discount lock 10

Navigation buttons.... 11

- Settings buttons.... 13

Overview of Operator and Technicians functions.... 14

Short cuts 22

Additional Features.... 25

- Multi-vend 25

- Single-vend 25

Cleaning and maintenance

General instructions.... 26

Maintenance routines 27

- Schedule for regular maintenance routines.... 27

- Schedule for deep and occasional maintenance routines...... 28

Regular cleaning

Opening and disconnecting machine 30

Loading cups 30

Preparing for filling of canisters 31

Filling the instant ingredient canisters 31

Ingredient canister located in side 32

Filling the freshbrew ingredient canister 34

Cleaning the drip tray.... 35

Removing and emptying the solid waste container 36

Cleaning the cup carrier.... 36

Cleaning inside and outside.... 37

Mounting of cleaned parts 37

Rinsing the machine 39

Last check.... 40

Deep cleaning

Hygiene kit 41

Opening and disconnecting machine.... 41

Loading cups 41

Preparing for filling of canisters 42

Removing and filling the ingredient canister located in side ..... 42

Filling the instant ingredient canisters.... 44

Filling the freshbrew ingredient canister 44

Disconnecting machine 45

Cleaning the instant ingredient dispensing system components. 46

Cleaning the powder trap.... 46

Cleaning the diffuser 47

Cleaning the coffee mixer 47

Removing the outlet hoses 47

Removing the dispense head 48

Cleaning the freshbrew unit 49

Disassembling the freshbrew unit.... 50

Reassembling the freshbrew unit 51

Cleaning the drip tray.... 52

Emptying the solid waste container 52

Cleaning the base tray 52

Cleaning the cup carrier.... 53

Cleaning inside and outside.... 53

Mounting cleaned parts 54

Rinsing and last check.... 54

Table of contents

Occasional routines

Cleaning the instant ingredient canisters 55

Cleaning the coffee canister.... 57

Replacing brewer filter and gasket 59

Rinsing / descaling the brewer 60

Additional routines

Calling and resetting counters.... 61

Emptying the cash box 72

Adding change manually 73

Changing prices 74

Setting of free vend and key discount 75

Time Discount 76

Setting time discount.... 78

Energy saving periods.... 79

Setting energy saving periods.... 81

Display messages and trouble shooting

Display messages 82

Trouble shooting 84

INTRODUCTION

According to the requirements of the customer, the service technician can program different functions into the vending machine.

The machine dispenses

•hot freshbrew drinks

•hot instant drinks

- hot water.

or

• hot freshbrew drinks

•hot/cold instant drinks

- hot water.

Use only freshly ground coffee, ground tea or instant products made for vending machines.

The machine is delivered with direct selection buttons. All communication with the machine, such as drink selection, rinsing functions, data retrieval and settings, is carried out by using the direct selection buttons.

All parts to be cleaned are designed in a blue colour. All parts of action are supplied in a green colour.

If the vending machine is not used according to its purpose, the manufacturer cannot take on any liability.

This operator manual is valid for several variants of the vending machine. Therefore, it is possible that in this operator manual you may find instructions for operating elements that are not installed in your vending machine.

Douwe Egberts Gallery 310 - INTRODUCTION - 1

The manufacturer cannot be held liable for vending machines that were used for purposes other than those specified in this user manual.

Douwe Egberts Gallery 310 - INTRODUCTION - 2

Before putting the machine into operation, read the chapter "safety".

This technical documentation is part and parcel of the vending machine and must always follow the machine in case it is moved or by transfer of ownership.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

Safety

SAFETY

  • Before starting installation and using the machine, it is first necessary to carefully read and understand the instructions contained in this manual, as they offer important information on installation, safety, operating instructions and maintenance.
  • This manual describes the loading and routine maintenance operations which are carried out in areas of the machine accessible with simple use of the door key, without using any other tools.
    •The vending machine may not be subject to frost during operation, storage and transport.

  • If there is the risk of frost in the area of the installation site of the machine, voltage to the machine may not be disconnected.

  • If there is the danger of damage due to frost, the service technician must check and replace boiler, hoses and valves if required prior to reconnecting the vending machine and he should additionally carry out a functional test.

  • The vending machine may not be installed outside.
    •The vending machine should only be installed and repaired by qualified personnel, who are trained in the correct use of the machine according to the standards in force and who have the specific knowledge of the machine functioning from a point of view of electrical safety and health regulations.

  • Safety devices must not be bridged or put out of function.
    •The vending machine must be connected to the drinking water line and to the electric line in compliance with local regulations.
  • The vending machine has to be placed in a horizontal position.
    •The vending machine must be connected to a secured electric circuit. We recommend to install a fault current safety switch. The connections must be made using an earthed safety plug socket complying with valid regulations.

  • When the machine is placed on the base cabinet, the machine must be fixed to the wall by means of a bracket.
    •After the machine has been installed, the power supply plug must be accessible.

Douwe Egberts Gallery 310 - SAFETY - 1

Never touch the power supply plug with wet hands nor plug it in if the plug itself is wet.

Douwe Egberts Gallery 310 - SAFETY - 2

The liquids dispensed by the vending machine are very hot! To prevent scalding, hands (and/or other parts of the body) must be kept away from the outlets while drinks are being prepared and dispensed.

- If the power supply cable of the vending machine is damaged it may only be replaced by a service technician.

Safety

  • Do not attempt to fill several cups by pressing the jug button. There is danger of injuries.
  • Only authorised and qualified personnel may clean, fill up and set the vending machine.
    •The vending machine may not be cleaned under a water jet and is not suitable for installation on surfaces next to which water jets are being used (e.g. for cleaning).
  • Use only original spare parts.
  • Observe the local regulations!
  • Regular cleaning of the vending machine is necessary for functional and hygienic reasons.

Douwe Egberts Gallery 310 - Safety - 1

When cleaning, take care of sharp edges. There is danger of injuries!

• To clean the cabinet only use cleaning agents approved by the food industry.

Douwe Egberts Gallery 310 - Safety - 2

Clean the inside and outside of the vending machine by using a damp cloth and do not splash it/rinse it.

•After cleaning, make sure that all components are correctly reinstalled.

• Every machine is identified by its own serial number indicated on the rating plate attached at the rear of the vending machine. This plate is the only one acknowledged by the manufacturer as identification of the machine. The technical data of the vending machine are given on the rating plate.

Douwe Egberts Gallery 310 - Safety - 3

When the yellow special key is inserted in the slot of the door switch, voltage is re-established to the machine.

The door can be closed only after removing the key from the door switch.

If power is turned on, be careful not to touch moving parts and electrical components.

Douwe Egberts Gallery 310 - Safety - 4

Door switch: When the door is opened, a special switch ensures that there is no access to energized or moving parts.

Any operation requiring the machine to be energized with the door opened must be carried out exclusively by qualified personnel informed about the specific risks of such situation.

The machine may be energized by qualified personnel by inserting a special yellow key into the door switch.

Before starting any maintenance or repair of energized or moving parts, the machine must always be switched off.

Technical data

TECHNICAL DATA

The technical data of the vending machine are given on the rating plate.

The vending machine is suitable for indoor use only.

Dimensions vending ma- Height: 930 mm (-0 mm / +10 mm)

chine Width: 540 mm

Width: 540 mm

Depth: 515 mm (cabinet), 615 mm (cabinet+door)

Weight (Net/Gross): 90.5 kg / ca. 99.5 kg

Electric connection

Power supply: 230 V +10 %/−15 %, 50 Hz.

Lines: Single line+neutral+earth (IEC-standard)

Brown = line

Blue = neutral

Yellow/green = earth

Douwe Egberts Gallery 310 - Electric connection - 1

The vending machine must be earthed! In addition, it is recommended to install a fault current safety switch.

Power consumption: 2130W - 2830W

Connecting cable: Approx. 1.8-3.5 m (varies, depending on local requirements).

Fuse: Transformer, primary: 2A

Transformer, secondary (on VMC): 8A

Water connection

Water system connection: The vending machine must be connected with the potable water system according to the provisions in force in the place of installation of the equipment.

Min. back pressure without chiller: 0.8 bar (0.08 MPa) with chiller: 1.5 bar (0.15 MPa)

Max. pressure: without chiller: 10 bar (1.0 MPa) with chiller: 8 bar (0.8 MPa).

Hose connection: Connect the water network with the 3/4" gas union of the water inlet solenoid valve by means of a tube that can support the network pressure and of a type suitable for foodstuffs (min. inner diameter 6 mm).

4 Gallery 310 10.2010

Technical data

It is recommended to apply a water tap on the water network outside the machine in an accessible position.

Let water come out of the water network until it is clear and free of any trace of dirt.

Boiler capacity 3.2 l

Capacities Cups: Approximately 345 cups at 150 ml

Approximately 300 cups at 180 ml

Solid waste container: Approximately 18 l

Drip tray: Approximately 1 l

Standard Freshbrew

ingredient canister: Approximately 9.5 l

Instant

ingredient canister: 80 mm = 3 l, 60 mm = 2 l

Jug dimensions

Douwe Egberts Gallery 310 - Water connection - 1

text_image Ø 80 mm 230 mm 200 mm 100 mm Ø 170 mm

10.2010 Gallery 310 5

Technical data

Further system requirements Ambient temperature. Min. 4°C - max. 36°C (-2/+0) at 80% RH Acoustic emission: The A-weighted sound pressure level is below 70 dB. Subject to changes.

Douwe Egberts Gallery 310 - Technical data - 1

text_image 1 2 3 4 5 6 7 8 1

Vending machine components

Machine front (fig 1.):

1 Door
2 Freshbrew ingredient canister
3 Cabinet
4 Advertising poster
5 Operating panel
6 Door lock
7 Cup carrier
8 Jug platform

Operating panel (fig.2):

1 Display
2 Payment panel
3 Selection panel
4 Jug panel/Discount key
5 Optical interface
6 Coin return cup

Productpresentatie
Douwe Egberts Gallery 310 - Operating panel (fig.2): - 1

text_image 1 2 3 4 5 6

10.2010 Gallery 310 7

Produktpresentatie

Machine cabinet (fig. 3):

1 RS232 Plug connection

2 Lid for cup tower

3 Cup tower / cup turret

4 Cover for payment system / CPU board / SPC (Selection Panel Circuit) board

5 Outlet spouts

6 Mixing funnel hoods

7 Mixing funnels with whipper housings

8 Cup catcher

9 Retaining pin for cup carrier

10 Main switch

11 Base tray

12 Door switch

13 Drip grid

14 Drip tray

15 Jug platform

16 Solid waste container

8 Gallery 310 10.2010

17 Dispense head

18 Diffuser / coffee mixer

19 Brewer

20 Instant Ingredient canisters

21 Freshbrew ingredient canister

22 Cabinet

Douwe Egberts Gallery 310 - Machine cabinet (fig. 3): - 1

text_image Technical diagram of an internal appliance with numbered components for identification

Operation

Jug panel (Multibrew)

How to brew a jug: (fig. 4)

  • Insert key in multi-brew lock and turn clockwise.
    A predefined number, eg. '4' is shown in the display.
  • Place a jug on the jug platform.
  • Press the jug button once or more times for the desired number of portions.

Pressing again will increase the displayed counter by one, up to the maximum value (15 or lower, set by the technician).

When the counter reaches the maximum value and the jug button is pressed once more, the counter restarts at the predefined number.

Douwe Egberts Gallery 310 - How to brew a jug: (fig. 4) - 1

text_image Multibrew © 4
  • If the machine is not set to free vend, insert a card with sufficient credit, or insert an amount of coins corresponding to the value of the number of drinks selected or a value above.
  • Press the selection button for the wanted drink.

The display steps back one number each time a portion is dispensed, or if 'optimised multibrew' is active a progressive bar is shown.

- Remove the jug when the drinks have been dispensed.

- Turn key anti-clockwise and remove it to finish the multi-brew function.

Douwe Egberts Gallery 310 - How to brew a jug: (fig. 4) - 2

A jug brew in progress can be stopped immediately, simply by pressing the cancel button ©.

The jug sensor may not register a jug of transparent material, eg. glass.

Operation
Douwe Egberts Gallery 310 - How to brew a jug: (fig. 4) - 3

text_image Multibrew © 5

Douwe Egberts Gallery 310 - How to brew a jug: (fig. 4) - 4

natural_image Technical line drawing of a mechanical device with a cylindrical component mounted inside a housing (no text or symbols visible)

Douwe Egberts Gallery 310 - How to brew a jug: (fig. 4) - 5

natural_image Technical line drawing of a mechanical device with a cylindrical component and control panel (no text or symbols)

Discount lock

How to use discount lock: (fig. 5)

When using the discount lock, drinks can be dispensed at a preset discount. The discount lock can be used for single drinks and for pots.

If you want one or more drinks at a dis- count:

- Insert key in discount lock and turn clockwise.

Drink to be dispensed in cup: (fig. 6)

  • place a cup on the cup platform
  • Press the selection button of the desired drink.
    •After dispensing, remove the cup.
  • Finish vend at a discount by turning and removing the key.

Drink to be dispensed in jug: (fig. 7)

  • place a jug on the jug platform and press the jug button until the display shows the desired number of dispensings.
  • Press the selection button of the desired drink
    •After dispensing, remove the jug.
  • Finish vend at a discount by turning and removing the key.

Douwe Egberts Gallery 310 - Drink to be dispensed in jug: (fig. 7) - 1

text_image ----CASH ACTION---- *Cash collected Manual filling A v Sel Esc 8

The four pre-selection buttons are used as navigation buttons for retrieval of sales data, settings, e.g. of prices, and activation of service functions (fig. 8).

(See also diagram "Overview of Operator and Technicians functions" on page 14.)

Operation

How to use the navigation buttons

This table describes how the four pre-selection buttons are used as navigation buttons.

DisplayButtonFunction
Douwe Egberts Gallery 310 - How to use the navigation buttons - 1Douwe Egberts Gallery 310 - How to use the navigation buttons - 2‘Up’ buttonPress this button to move up one step at a time
Douwe Egberts Gallery 310 - How to use the navigation buttons - 3Douwe Egberts Gallery 310 - How to use the navigation buttons - 4‘Down’ buttonPress this button to move down one step at a time
Douwe Egberts Gallery 310 - How to use the navigation buttons - 5Douwe Egberts Gallery 310 - How to use the navigation buttons - 6‘Sel’ button’Press this button to•move one step to the rightor•activate a function, eg. rinsing.
Douwe Egberts Gallery 310 - How to use the navigation buttons - 7Douwe Egberts Gallery 310 - How to use the navigation buttons - 8‘Esc’ buttonPress this button to•move one step to the left or•jump to the top of a row,e.g. from “Turnover per drink” to “Total turnover”.

Operation

Douwe Egberts Gallery 310 - Operation - 1

The functions of the buttons vary. The 'Sel' button, for example, may change to an 'OK' button to confirm an action. The immediate functions can always be read from the bottom line of the display.

Alternative functions of the navigation keys:

DisplayButtonFunction
Douwe Egberts Gallery 310 - Operation - 2Douwe Egberts Gallery 310 - Operation - 3‘OK’ buttonPress this button to confirm an action, e.g. resetting of counters.
Douwe Egberts Gallery 310 - Operation - 4Douwe Egberts Gallery 310 - Operation - 5‘Esc’ buttonPress this button to exit a function without activating it, e.g. avoid resetting a counter.

Operation

Settings buttons

In functions that require settings, for example price settings, the functions of the four pre-selection buttons change accordingly.

This table describes how the four pre-selection buttons are used to enter or change numbers.

DisplayButtonFunction
Douwe Egberts Gallery 310 - Settings buttons - 1Douwe Egberts Gallery 310 - Settings buttons - 2‘Minus’ buttonPress this button to decrease a numeric value in increments of one.
Douwe Egberts Gallery 310 - Settings buttons - 3Douwe Egberts Gallery 310 - Settings buttons - 4‘Plus’ buttonPress this button to increase a numeric value in increments of one.
Douwe Egberts Gallery 310 - Settings buttons - 5Douwe Egberts Gallery 310 - Settings buttons - 6‘Next’ buttonPress this button to continue to the next digit, e.g. in price setting functions.
Douwe Egberts Gallery 310 - Settings buttons - 7Douwe Egberts Gallery 310 - Settings buttons - 8‘OK’ buttonPress this button to save changes to settings in the system.

Operation

Overview of Operator and Technicians functions

This diagram shows a total view of the functions of the Operator and technicians menu (version 7.4).

All functions are reached using the four preselection buttons to navigate through the menus.

The operator and/or the technicians menus are password protected to prevent unintentional and unauthorized use.

As requested by the customer, access through password is requested either

- when entering the operator menus, or

- when entering the technicians menus.

(See explanation on previous pages).

Operator menu - version 7.4

Operator
Filling/CleanRinse
Rinse Total Machine
Rinse With Stop FB1
Rinse Water
CountersSales Audit
Total number, nres
Total turnover,nres
Total number, res
Total turnover,res
No. per drink, nres
No. per drink, res
Turn. p. drink,nres
Turn. p. drink,res
MB per drink, nres
MB per drink, res
No. per group, nres
No. per group, res
Turn. p. group,nres
Turn. p. group,res
Card audit
No. per drink, nres
No. per drink, res
Turn. p. drink,nres
Turn. p. drink,res
Own cup audit
No. per drink, nres
No. per drink, res

Continued on next page

Operation

Diagram continued

Cash Audit
Money to tubes
Money to cash box
Number of tokens
Collected money
Manually filled
Manually delivered
Value overpay
Dispensed change
Cashless Audit
Revalued amount
Cup audit
Cup number, nres
Cup turnover, nres
Cup number, res
Cup turnover, res
Free vend audit
Total no. ,nres
Total no. ,res
No. per drink, nres
No. per drink, res
No. per group, nres
No. per group, res
MB. discount audit
MB. number, nres
MB. turnover, nres
MB. number, res
MB. turnover, res
Discount key audit
D.Key number ,nres
D.Key turnov. ,nres
D.Key number ,res
D.Key turnov. ,res

Continued on next page

Operation

Diagram continued

Time Discount audit

T.Disc number ,nres

T.Disc turnov.,nres

T.Disc number, res

T.Disc turnov.,res

Step prices audit

SP. turnover ,nres

SP. turnover, res

Test Audit

Test no. ,nres

Test no., res

No. per group, nres

No. per group, res

Reset Counters

Reset sales audit

Reset cash audit

Reset Test audit

Printing

Not Resetable

Resetable

Cash action

Cash collected

Dispense coins

Manual filling

Reset tube contents

Basic operations

Change prices

Global price

Price per cup

Price per drink

Step prices

Change quantities

Drink On/Off

Change group

Second sel. On/Off

Continued on next page

Operation

Service information
Event log book
Reset log book
Program versions
Show menufile ver.
Machine settings

Continued on next page

Operation

Diagram continued

Technician menu - version 7.4

Technician
Adjust systemCalibration
Temperatures
Lower cup sensor
Cup sensor status
Brewing profile
Rinse without jug
Pot Sensor On/Off
Cold water valve
Undosed water
Softener counter
Ex.WaterCirculation
Branch pipe pos
Set Rinse Timeout
Brewer assembly chk
Clogged filter chk
Global dr. scaling
Use both canisters
Reset relationship
Change Comm. routeClosed door
Back to terminal

Continued on next page

Operation

Diagram continued
Opened door
Set baud rate
Payment settings
Single/Multi vend
Set payment type
Set max credit
Set max change
Obligation to buy
Coin inhibit
Low change inhibit
Audit unit Ext/Int
Exact change eq.
Exact change offset
Keyboard Inhibit
Price mode
Price to index
Zero vend mode
Zero vend index
Revalue
Immediate change
Currency code(auto)
Currency code(man)
Coin validator
Decimal point pos.
Freevend count.mode
Delayed Paymentmode
Set Cash Sale
Sess. Complete Mode
Autom Cashaudit Res
Pricelist Start Nr.

Continued on next page

Operation

Diagram continued

Multibrew settings
Preset value
Min value
Max value
Means of action
MB Discount
Optimised multibrew
Change config files
Set language file
Set recipe file
Set menu file
Diagnostics/Test
Overall functions
Wittlink test
Full dispense test
Test vend
Cup handling
Sensor test
Cup drop test
Run Cup tower
User interface
Button/Key test
Display test
Pre. sel. led test
Door light toggle
Test Init.text
Coin return motor

Continued on next page

Operation

Diagram continuedWater/power/heat
Water sensors
Pump on/off
Heater on/off
Fan on/off
Test Branchpipe
Test whipper no. X
Test all whippers
Test valve no. X
Test all IN valves
Test IN motor no.X
Test all IN motors
Sigma brewer 1
Brewer positions
Move piston forward
Move piston back
Change password
GSM settings

Operation

Short cuts

Some functions can be reached through short cuts.

A short cut is a one-step way to select often used functions, which would otherwise require several steps through the Operator menu.

The following functions can be reached via short cuts:

  • Rinse function, see "Rinsing the machine" on page 39.
  • Test function, see "Last check" on page 40 ^1 .
  • Counters function, see "Calling and resetting counters" on page 61.
  • Menu, see "Overview of Operator and Technicians functions" on page 14.

How to use the short cuts:

Step ActionDisplay
1 •Open and close door.•Wait and turn to the display.
2 •If the display shows the following short cuts selection window, then go to step 3.Douwe Egberts Gallery 310 - Short cuts - 1
•If the display shows the following short cuts selection window, then go to step 4Douwe Egberts Gallery 310 - Short cuts - 2
3
If you want to .. then go to ..
Perform a rinse function Step 5
Read the counters Step 8
Proceed to the menu functions Step 9
Return to vend mode Step 6
Douwe Egberts Gallery 310 - Short cuts - 3

Operation

Step ActionDisplay
5Press “1”Douwe Egberts Gallery 310 - Short cuts - 4and, if open, close the door to go directly to the rinse functions menu.From here you can select one of the available rinse functions.Douwe Egberts Gallery 310 - Short cuts - 5
6Press “2”Douwe Egberts Gallery 310 - Short cuts - 6With closed door, the machine returns to vend mode.----SHORTCUTS----*(1)=Rinse 3=Counter(2)=Return 4=Menu(1) (2) (3) (4)
7Press “2”Douwe Egberts Gallery 310 - Short cuts - 7and, if open, close the door to go directly to the test vend functions.From here you can select one of the available test vend functions.Douwe Egberts Gallery 310 - Short cuts - 8
8Press “3”Douwe Egberts Gallery 310 - Short cuts - 9and, if open, close the door to go directly to reading the counters.From here you can select one of the available counters.Douwe Egberts Gallery 310 - Short cuts - 10

Operation

Step ActionDisplay
9Press “4”Douwe Egberts Gallery 310 - Operation - 1and, if open, close the door to go directly to the menu selections.From here you can select one of the menusDouwe Egberts Gallery 310 - Operation - 2

Additional Features

Douwe Egberts Gallery 310 - Additional Features - 1

The machine can be set to either multi-vend or single-vend.

Multi-vend

•The machine can be set to enable selection of several drinks, one after the other, from only one payment action by coins or card.

Single-vend

- The machine can be set to return coins / release payment card after each drink selection.

Operation

Cleaning and maintenance

General instructions

  • All items of the schedules in this chapter should be carried out at the following intervals:
    Regular cleaning: Every time replenishing of ingredients is required
    Deep cleaning: Once a week.
    Occasional routines: Once a month.

- If the schedules hereafter are not carried out as indicated, it will influence the reliability of the machine, which will not be covered by guarantee, and there might arise HACCP risks, for which the suppliers of machine and ingredients cannot be held responsible.

- Read the corresponding sections in the operator manual to enable you to exactly perform the individual tasks.

Douwe Egberts Gallery 310 - General instructions - 1

Make sure that all components are installed correctly after the cleaning procedure.

Douwe Egberts Gallery 310 - General instructions - 2

Clean the inside and outside of the vending machine by using a clean damp cloth, and do not splash it.

- Use only cleaning agents approved by the food industry, or the supplier of the vending machine.

- Do not use aggressive or abrasive cleaning agents.

- As well as cleaning every week and/or every 1,000 dispensings, a nylon brewer filter or the gasket for a metallic filter must be replaced after a certain amount of selections, even if apparently still efficient: Nylon filter for coffee: every 25,000 dispensings Gasket for metal filter: every 50,000 dispensings.

Douwe Egberts Gallery 310 - General instructions - 3

Be sure to use correct nylon filter for tea / coffee brewing:

- nylon tea filter has a red seal. - nylon coffee filter has a neutral white seal.

Maintenance routines

Cleaning and maintenance

Schedule for regular maintenance routines

Interval Type of work /Check Tools / Materials for the job
Regular:Every time replenishing of ingredients is requiredOpening the doorLoading cupsFilling the ingredient canistersFilling the freshbrew ingredient canisterCleaning the drip trayRemoving and emptying the solid waste containerCleaning the cup carrierCleaning the machine interior and exteriorMounting the cleaned partsRinsing the machineLast check1 bucket of hot water (60-80°C) with cleaning agent.1 bucket of clean warm (min. 40°C) waterSoft clean cloths or paper towelsIngredients

Cleaning and maintenance

Schedule for deep and occasional maintenance routines

Interval Type of work /Check Exchange kit (hygiene kit)
Deep:Once a week.Opening the doorLoading cupsFilling the instant ingredient canistersFilling the freshbrew ingredient canisterDisconnecting the machineCleaning the ingredient dispensing system componentsCleaning the powder trapsCleaning the diffuser / coffee mixerRemoving the dispense headCleaning the freshbrewer partsCleaning the drip trayRemoving and emptying the solid waste containerCleaning the base trayCleaning the cup carrierCleaning machine interior and exteriorMounting cleaned partsRinsing and last checkMixing funnel hoodsInstant ingredient mixer units with whipper wheels and sealing ringsPowder trapsDiffuser / coffee mixer (option)Hood for diffuserWhipper wheel for coffee mixer (option)Dispense head with outlets and hosesBrewer cylinder with mixing funnel, mixing funnel hood and valveFilter and support for filterScraperCup carrier.----All the above mentioned parts together with the solid waste container, the drip trays as well as the instant ingredient canisters are dishwasher-proof. (max. 30 minutes at 60°C, max. 30 seconds at 80°C).

Cleaning and maintenance

Interval Type of work /Check Exchange kit (hygiene kit)
OccasionalOnce a monthCleaning the instant ingredient canistersCleaning the coffee canisterReplacing the brewer filter and gasketRinsing / descaling the brewer

Regular cleaning
Douwe Egberts Gallery 310 - Maintenance routines - 1

natural_image Diagram of a kitchen appliance with a fan and rotating button, no text or symbols present

Douwe Egberts Gallery 310 - Maintenance routines - 2

natural_image Technical diagram of a cylindrical device with internal components and directional arrows, no visible text or symbols

Douwe Egberts Gallery 310 - Maintenance routines - 3

natural_image Diagram of a cylindrical device with internal components and a circular component, no text or symbols present

Opening and disconnecting machine

- Turn the door key clockwise in keyhole (fig. 9) and open door.

Douwe Egberts Gallery 310 - Opening and disconnecting machine - 1

The power to the brewer motor/s is now disconnected.

Douwe Egberts Gallery 310 - Opening and disconnecting machine - 2

If power is turned on, be careful not to touch moving parts and electrical components!

Loading cups

Douwe Egberts Gallery 310 - Loading cups - 1

Never reach underneath the cup dispenser for pushing cups upwards.

Douwe Egberts Gallery 310 - Loading cups - 2

To ensure a trouble free delivery of cups only anti-statically treated cups of good quality that are suitable for the use in vending machines may be used.

- Activate the locking clip of the cup dispenser and tilt the dispenser forwards (fig. 10).

- Remove the lid (fig. 11).

- Open the plastic bag with cups at the bottom end (do not remove it).

Douwe Egberts Gallery 310 - Loading cups - 3

Do not touch the cups for hygienic reasons.

Regular cleaning
Douwe Egberts Gallery 310 - Loading cups - 4

natural_image Diagram of a cylindrical device with internal components and a circular component, showing directional arrows (no text or symbols)

Douwe Egberts Gallery 310 - Loading cups - 5

natural_image Diagram of a device with a black arrow pointing to a fan or vent, no visible text or symbols

Douwe Egberts Gallery 310 - Loading cups - 6

natural_image 3D architectural diagram of a room interior with stairs, doors, and doorways (no text or symbols)

- Check the cups for damage and fill the cup turret sufficiently.

Douwe Egberts Gallery 310 - Loading cups - 7

Discard cups if necessary.

- Draw off plastic bag.

- Put lid back on and tilt back cup dispenser (fig. 12).

Preparing for filling of canisters

- Lift and take out the drip tray and place it outside of machine for cleaning (fig. 13).

- Pull slightly forwards solid waste container), and the base tray ((fig. 14) to prevent pollution.

Filling the instant ingredient canisters

Douwe Egberts Gallery 310 - Filling the instant ingredient canisters - 1

Check ingredient level of instant ingredient canisters daily. Replenish when necessary.

Douwe Egberts Gallery 310 - Filling the instant ingredient canisters - 2

The instant ingredient canisters should be labelled to avoid ingredients being poured into wrong canisters.

Regular cleaning
Douwe Egberts Gallery 310 - Filling the instant ingredient canisters - 3

Ingredient canister located in side ^1

- Push the outlet tube upwards to close the outlet spout of the canister (fig. 15).

•Take hold of the bracket for canister, raise it slightly upwards and swing it out with canister (fig. 16).

- Press the green release lever on the bracket for canister (fig. 17) and remove the canister.

Regular cleaning
Douwe Egberts Gallery 310 - Ingredient canister located in side ^1 - 1

natural_image Technical diagram of a mechanical device with an arrow indicating rotation or assembly (no text or symbols present)

Douwe Egberts Gallery 310 - Ingredient canister located in side ^1 - 2

natural_image Mechanical component diagram showing a lever mechanism with an arrow indicating upward motion (no text or symbols present)

Douwe Egberts Gallery 310 - Ingredient canister located in side ^1 - 3

natural_image Technical line drawing of a mechanical device with no visible text or symbols
  • Hang the canister on its support bracket placed on the cover for selection panel (fig. 18).
  • Remove the lid and fill the canister with ingredient.
  • Put on the lid again.
  • Do not relocate this canister in place until all the cleaned parts are remounted.

- Push the outlet tube upwards to close the outlet spout of the wanted canister (fig. 19).

•Take the canister by the handle and pull it forwards (fig. 20) until it is hanging freely at its end stop in guiding rail. The lid is automatically triggered open.

If required, lift the canister upwards and pull forwards over the end stops in guiding rail. Place canister on a plain, clean surface.

- Fill the canister with instant ingredient, press lid slightly down and push back / relocate canister in place.

Regular cleaning
Douwe Egberts Gallery 310 - Ingredient canister located in side ^1 - 4

natural_image Technical diagram of a mechanical component with a downward arrow indicating a force or direction (no text or symbols present)

Douwe Egberts Gallery 310 - Ingredient canister located in side ^1 - 5

natural_image Technical diagram of a mechanical device with internal components and directional arrows (no text or symbols)

Douwe Egberts Gallery 310 - Ingredient canister located in side ^1 - 6

natural_image 3D line drawing of a rectangular device with a lid and handle, no text or symbols present

Filling the freshbrew ingredient canister

  • Push the outlet tube downwards to open the outlet spout (fig. 21).
  • Repeat procedure until the required number of canisters have been filled.

- Close the outlet spouts.

•Pull out and take out the freshbrew ingredient canister (fig. 22).

Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 1

Fill according to use of ingredient.

Do not use pressure to force more coffee / tea into the canister as this could damage the dosing system.

  • Open the lid (fig. 23).
  • Fill the canister chamber/s with freshbrew product.
  • Close the lid.

Regular cleaning
Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 2

natural_image Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 3

natural_image Technical line drawing of a mechanical device with a fan and housing (no text or symbols)

Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 4

text_image A D B C

Cleaning the drip tray

  • Relocate canister and push it back in place (fig. 24).
  • Open the outlet spouts.

Douwe Egberts Gallery 310 - Cleaning the drip tray - 1

Check to make sure that the canister is locked in place.

- Remove the lid from the drip tray and empty the drip tray (fig. 25).

  • Remove the drip grid (A) from the lid for drip tray (B)(fig. 26).
  • Clean drip grid (A), lid for drip tray (B) and drip tray (C) in hot water with cleaning agent, and finally wipe parts dry (fig. 26).

Douwe Egberts Gallery 310 - Cleaning the drip tray - 2

Wipe sensors in lid for drip tray dry (D)(fig. 26).

Regular cleaning
Douwe Egberts Gallery 310 - Cleaning the drip tray - 3

natural_image 3D architectural diagram of a room interior with stairs, door, and wall-mounted equipment (no text or symbols)

Douwe Egberts Gallery 310 - Cleaning the drip tray - 4

natural_image Illustration of a hand placing a red object on a gray surface with an arrow indicating motion (no text or symbols)

Douwe Egberts Gallery 310 - Cleaning the drip tray - 5

natural_image Technical diagram of a mechanical device with labeled component A and directional arrow (no text or symbols beyond label)

Removing and emptying the solid waste container

•Take out the solid waste container
- Remove plastic bag from container, and insert a new liner.

• Wipe clean base tray.
- Push base tray back in place (fig. 28).

Cleaning the cup carrier

- Remove the cup carrier: Take hold of the cup carrier with your right hand and with your left hand remove the corresponding retaining pin (A), situated on the rear side of the cup station. (fig. 29).

Douwe Egberts Gallery 310 - Cleaning the cup carrier - 1

natural_image Technical drawing of two mechanical components labeled A and B, showing internal gear-like structures with no text or symbols.

- Disassemble cup carrier (fig. 30). Clean the drip grid (A) and tray (B) in hot water with cleaning agent and dry parts.

Douwe Egberts Gallery 310 - Cleaning the cup carrier - 2

The complete cup carrier is dish-washer-proof.

Douwe Egberts Gallery 310 - Cleaning the cup carrier - 3

natural_image Illustration of a hand using a red tool to clean or store equipment inside a commercial kitchen (no text or symbols visible)

Cleaning inside and outside

- Clean the door and the housing inside and outside, and finally the bottom with a clean, damp cloth (fig. 31).

Regular cleaning

Mounting of cleaned parts

  • Remount all parts.
  • Relocate the ingredient canister located in the side of the cabinet in its bracket ^1 .
  • Lift up the bracket with canister and swing it back on proper place.
  • Push the outlet tube downwards to open the outlet spout of the above mentioned canister.

Regular cleaning
Douwe Egberts Gallery 310 - Mounting of cleaned parts - 1

natural_image Technical diagram of a mechanical assembly with labeled components and directional arrows (no readable text or symbols)

- Relocate the waste container.

- Locate the drip tray back in place.

Douwe Egberts Gallery 310 - Mounting of cleaned parts - 2

Ensure that the sensors in lid are located under the corresponding contact springs when drip tray is relocated.

Douwe Egberts Gallery 310 - Mounting of cleaned parts - 3

Ensure that the solid waste container is relocated correctly. Front side facing forward!

- Close the door.

38 Gallery 310 10.2010

Regular cleaning
Douwe Egberts Gallery 310 - Mounting of cleaned parts - 4

natural_image Technical line drawing of a mechanical device with a cylindrical component mounted on a base, labeled '33' (no text or symbols on the diagram itself)

Rinsing the machine

• Have an empty jug (min.1,5 l) ready to place on the jug platform (fig. 33)
- Turn to the display and follow the diagram to perform a machine rinse.

Douwe Egberts Gallery 310 - Rinsing the machine - 1

flowchart
graph TD
    A["Start"] --> B["SHORTCUTS----"]
    B --> C["1"]
    C --> D["Close the door"]
    D --> E["Close the door"]
    E --> F["Please place pot"]
    F --> G["*Place the empty jug on the jug platform\nWait until the program has finished.\n*Let the jug stay on the platform and repeat min. one time."]
    G --> H["Rinse total machine"]
    H --> I["Sel"]
    I --> J["Wait until the program has finished."]
    J --> K["Esc"]
    K --> L["Esc"]
    L --> M["--MENU SELECTION---\n*Operator Technician\n△ ▼ Sel ESC"]
    M --> N["Esc"]
    N --> O["Gallery 310"]
    O --> P["End"]

Regular cleaning
Douwe Egberts Gallery 310 - Rinsing the machine - 2

natural_image Illustration of a hand using a red tool to clean or store food inside a machine (no text or symbols visible)

Douwe Egberts Gallery 310 - Rinsing the machine - 3

flowchart
graph TD
    A["Start"] --> B["SHORTCUTS"]
    B --> C["(1)=Xins 3=counter\n(2)=Test 4=Menu\n(1) (2) (3) (4)"]
    C --> D["2"]
    D --> E["Complete selections"]
    E --> F["Sel"]
    F --> G["Close door"]
    G --> H["DISPENSING TEST"]
    H --> I["Select a drink selec-tion button, e.g. 'Wiener Melange'"]
    I --> J["After a complete drink has been dispensed, remove cup"]
    J --> K["--MENU SELECTION---*Operator Technician\nA V Sel ESC"]
    K --> L["Esc"]
    L --> M["Gallery 310"]
    M --> N["End"]
    E --> O["Open and close door"]
    O --> H

Last check

  • Clean the machine with a damp cloth on the outside (fig. 34).
    •Perform a test dispensing by pressing

  • the selection button for coffee with sugar or tea with sugar, or

  • using the 'Dispensing Test' Option in the operator menu (see diagram above). In this case the drink will not be included in the Sales Audit counter (See "Calling and resetting counters" on page 61).

Douwe Egberts Gallery 310 - Last check - 1

There is a risk of scalding from hot water.

40 Gallery 310 10.2010

Deep cleaning

Douwe Egberts Gallery 310 - Last check - 2

natural_image Technical line drawing of a kitchen appliance with a door, fan, and control panel (no text or symbols)

Douwe Egberts Gallery 310 - Last check - 3

natural_image Diagram of a cylindrical industrial machine with internal components and directional arrows indicating flow or movement (no text or symbols)

Hygiene kit

• In order to save time when cleaning and filling it is recommended to have a hygiene kit consisting of:

  • mixing funnel hoods.
  • instant ingredient mixer unit with whipper wheels and sealing rings
  • powder traps
  • diffuser/coffee mixer (option)
  • hood for diffuser
  • whipper wheel for coffee mixer (option)
  • dispense head with outlets and hoses
  • brewer cylinder with mixing funnel,
    mixing funnel hood and valve
  • filter and support for filter
  • scraper
  • cup carrier.

Opening the machine

- Turn the door key clockwise in keyhole (fig. 35) and open the door.

Douwe Egberts Gallery 310 - Opening the machine - 1

The power to the brewer motor/s is now disconnected.

Douwe Egberts Gallery 310 - Opening the machine - 2

If power is turned on, be careful not to touch moving parts and electrical components!

Loading cups

Douwe Egberts Gallery 310 - Loading cups - 1

Never reach underneath the cup dispenser for pushing cups upwards.

Douwe Egberts Gallery 310 - Loading cups - 2

To ensure a trouble free delivery of cups only anti-statically treated cups of good quality that are suitable for the use in vending machines may be used.

- Load cups (fig. 36). See "Loading cups" on page 30.

10.2010 Gallery 310 41

Deep cleaning
Douwe Egberts Gallery 310 - Loading cups - 3

natural_image Diagram of a device with a fan or vent, showing airflow direction and component placement (no text or symbols)

Douwe Egberts Gallery 310 - Loading cups - 4

text_image A B 39

Douwe Egberts Gallery 310 - Loading cups - 5

natural_image Technical line drawing of a mechanical device with a black arrow indicating direction (no text or symbols)

Preparing for filling of canisters

•Lift and take out the drip tray ad place it outside of machine for cleaning (fig. 37)

- Pull slightly forwards solid waste container (A) (fig. 38).

• and base tray (B)(fig. 38).

Removing and filling the ingredient canister located in side ^1

- push the outlet tube upwards to close the outlet spout of the canister (fig. 39).

Deep cleaning
Douwe Egberts Gallery 310 - Removing and filling the ingredient canister located in side ^1 - 1

natural_image Technical diagram of a mechanical device with directional arrows indicating motion or flow (no text or symbols present)

Douwe Egberts Gallery 310 - Removing and filling the ingredient canister located in side ^1 - 2

natural_image Technical line drawing of a mechanical device with no visible text or symbols

Douwe Egberts Gallery 310 - Removing and filling the ingredient canister located in side ^1 - 3

natural_image Technical diagram of a mechanical device with an arrow indicating rotation or assembly (no text or symbols present)

•Take hold of the bracket for canister, raise it slightly upwards and swing it out with canister (fig. 40).

- Press the green release lever on the bracket for canister and remove the canister (fig. 41).

  • Hang the canister on its support bracket on the cover for selection panel (fig. 42).
  • Fill canister, see "regular cleaning".
  • Do not relocate this canister in place until all the cleaned parts are remounted.

Deep cleaning
Douwe Egberts Gallery 310 - Removing and filling the ingredient canister located in side ^1 - 4

natural_image Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

Douwe Egberts Gallery 310 - Removing and filling the ingredient canister located in side ^1 - 5

natural_image Technical line drawing of a mechanical device with no visible text or symbols

Douwe Egberts Gallery 310 - Removing and filling the ingredient canister located in side ^1 - 6

natural_image Technical diagram of a mechanical device with internal components and directional arrows (no text or symbols)

Filling the instant ingredient canisters

- Push the outlet tube upwards to close the outlet spout of the wanted canister (fig. 43).

  • Pull forwards and fill the instant ingredient canisters one by one as described in regular cleaning (fig. 44).
  • Wipe clean the shelf under the instant ingredient canisters with a clean and moist cloth.
  • Leave the outlet spouts closed, and push canisters back in place.

Filling the freshbrew ingredient canister

  • Close the outlet spouts.
  • Pull and take out the freshbrew ingredient canister. (fig. 45).

Deep cleaning
Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 1

natural_image 3D technical line drawing of a mechanical component with a lid and handle (no text or symbols)

Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 2

natural_image Technical diagram of a mechanical device with internal components and directional arrows (no text or symbols)

Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 3

natural_image Technical line drawing of a mechanical testing setup with a pressure gauge and control panel (no text or symbols)
  • Open the lid (fig. 46).
  • Fill the canister chamber/s with freshbrew product.
  • Close the lid.

  • Relocate canister and push it back in place (fig. 47).

  • Open the outlet spouts.

Douwe Egberts Gallery 310 - Filling the freshbrew ingredient canister - 4

Check to ensure that the canister is locked in place (fig. 42.

Do not use pressure to force more coffee / tea into the canister as this could damage the dosing system.

Disconnecting machine

  • Turn machine off with main switch (fig. 48).
  • Soak all parts which will be disassembled, at least for 15 minutes, in a bucket with hot water with cleaning agent ^1

Deep cleaning
Douwe Egberts Gallery 310 - Disconnecting machine - 1

natural_image Diagram of a pump assembly with directional arrows indicating flow or movement (no text or symbols)

Douwe Egberts Gallery 310 - Disconnecting machine - 2

natural_image Mechanical assembly diagram showing a motor and gear components with directional arrows indicating motion (no text or labels)

Douwe Egberts Gallery 310 - Disconnecting machine - 3

natural_image Diagram showing a door lock mechanism with an arrow indicating direction (no text or symbols present)

Cleaning the instant ingredient dispensing system components

  • Remove the mixing funnel hoods by lifting off (fig. 49).
  • Loosen the locking ring of mixing funnels by pressing release lever anti-clockwise and pulling out mixing funnel leaving the hose back on (fig. 49).

  • Remove the sealing ring (fig. 50).
    • Pull off the whipper wheel (fig. 50).

  • Repeat procedure until all mixing funnels have been removed.

Cleaning the powder trap

•Take hold of the small handle on the powder trap and pull out (fig. 51).
- Separate front and rear parts (fig. 51).
- Soak both powder trap components in hot water with cleaning agent.
- Rinse parts in clean hot water, dry and relocate items in reverse order.

Deep cleaning
Douwe Egberts Gallery 310 - Cleaning the powder trap - 1

text_image Diagram showing electrical switchgear installation with labeled components and directional arrows indicating flow or movement

Douwe Egberts Gallery 310 - Cleaning the powder trap - 2

text_image Technical diagram showing mechanical assembly with directional arrows and labeled components, including a magnified inset of a switch.

Douwe Egberts Gallery 310 - Cleaning the powder trap - 3

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Cleaning the diffuser

  • Remove brewer hose from diffuser (fig. 52).
  • Remove the hood for diffuser and the upper sealing ring (fig. 52).
  • Turn the diffuser clockwise and pull it off leaving the outlet hose back on (fig. 52).
  • Remove the lower sealing ring.

Douwe Egberts Gallery 310 - Cleaning the diffuser - 1

The machine is fitted with a diffuser or a coffee mixer.

Cleaning the coffee mixer

  • Remove brewer hose from diffuser (fig. 53).
  • Remove the hood for diffuser and the upper sealing ring (fig. 53).
  • Turn the diffuser clockwise and pull it off leaving the outlet hose back on (fig. 53).
  • Pull off the whipper wheel (fig. 53) and the lower sealing ring.
  • Soak all removed parts in hot water with cleaning agent.

Removing the outlet hoses

- Remove outlet hoses from dispense head (fig. 54).

Deep cleaning
Douwe Egberts Gallery 310 - Removing the outlet hoses - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Douwe Egberts Gallery 310 - Removing the outlet hoses - 2

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Removing the dispense head

- Unclip and remove the drip tray with drain hose under the dispense head (fig. 55).

- Turn the wing head stud and lift off the dispense head (fig. 56).

Cleaning the freshbrew unit

•Periodically, according to the operating condition of the machine and in any case at least weekly, it will be necessary to clean all parts that come in contact with the drink.
- Washing can be carried out in a dishwasher (60°C max.) or using normal dish detergent.
•The fresh-brewer consists in the following parts, see illustration:

Note: Only clean the air cylinder, when necessary!

Legend to illustration

1 - Mixing funnel hood
2 - Mixing funnel
3 - Upper valve
4 - Air cylinder
5 - Brewer cylinder
6 - Cylinder grip
7 - Filter
8 - Filter gasket
9 - Filter support spring
10 - Scraper

Deep cleaning
Douwe Egberts Gallery 310 - Cleaning the freshbrew unit - 1

text_image Exploded view diagram of a microwave oven with numbered parts for identification

Deep cleaning

Disassembling the freshbrew unit

The parts to be cleaned are disassembled in the sequence indicated below:

Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 1Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 2Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 3Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 4Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 5
1234
Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 6Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 7Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 8Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 9Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 10
689
Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 11Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 12Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 13Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 14Douwe Egberts Gallery 310 - Disassembling the freshbrew unit - 15 The illustrations to be read row by row 1) from left to right, and 2) from top to bottom.
11213

50 Gallery 310 10.2010

Deep cleaning

Reassembling the freshbrew unit

The parts of the freshbrew unit are reassembled in the sequence indicated below:

Douwe Egberts Gallery 310 - Reassembling the freshbrew unit - 1

The illustrations to be read row by row

1) from left to right, and
2) from top to bottom.

10.2010 Gallery 310 51

Deep cleaning
Douwe Egberts Gallery 310 - Reassembling the freshbrew unit - 2

natural_image Technical illustration of a mechanical device with a fan and housing (no text or symbols)

Douwe Egberts Gallery 310 - Reassembling the freshbrew unit - 3

natural_image 3D mechanical assembly diagram showing internal components and directional arrows (no text or symbols)

Douwe Egberts Gallery 310 - Reassembling the freshbrew unit - 4

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Cleaning the drip tray

  • Remove the lid from the drip tray and empty the drip tray.
  • Clean the drip tray and its parts ((fig. 57)) (see regular cleaning).

Douwe Egberts Gallery 310 - Cleaning the drip tray - 1

Always wipe the sensor (A) in the lid dry (fig. 57).

Emptying the solid waste container

•Take out the solid waste container, empty it and insert a new liner (fig. 58).

Cleaning the base tray

- Remove and clean the base tray from machine (fig. 59).

Deep cleaning
Douwe Egberts Gallery 310 - Cleaning the base tray - 1

text_image A 60 61

Douwe Egberts Gallery 310 - Cleaning the base tray - 2

natural_image Technical line drawing of two mechanical components labeled A and B, showing internal structure with no text or symbols.

Douwe Egberts Gallery 310 - Cleaning the base tray - 3

natural_image Line drawing of a hand cleaning a small appliance with a red-handled tool (no text or symbols)

Cleaning the cup carrier

- Remove the cup carrier (A) (fig. 60) (see regular cleaning).

- Clean the drip grid (A) and tray (B)(fig. 61) (see regular cleaning).

Cleaning inside and outside

  • Clean the door and housing inside and outside, and finally the bottom with a clean, damp cloth (fig. 62).
  • Flush all parts which have been soaking thoroughly with clean and warm water.
    •Dry all parts with a dry cloth.

Deep cleaning
Douwe Egberts Gallery 310 - Cleaning inside and outside - 1

natural_image Mechanical component diagram showing a valve or fitting with a downward arrow indicating force or direction (no text or symbols present)

Douwe Egberts Gallery 310 - Cleaning inside and outside - 2

natural_image Technical line drawing of a mechanical device with no visible text or symbols

Douwe Egberts Gallery 310 - Cleaning inside and outside - 3

natural_image Technical line drawing of a mechanical device with a curved pipe and control panel (no text or symbols)

Mounting cleaned parts

Douwe Egberts Gallery 310 - Mounting cleaned parts - 1

Check that no dirt or cleaning agent remains on the parts.

  • Remount all parts in reverse order.
  • As to the freshbrew unit, see "Reassembling the freshbrew unit" on page 51
  • Remount all canisters and push the outlet tubes downwards to open the outlet spouts of the canisters (fig. 63).

  • Relocate the ingredient canister located in the side of the cabinet in its bracket ^1 .

  • Lift up the bracket with canister and swing it back on proper place (fig. 64).
  • Push the outlet tube downwards to open the outlet spout of the above mentioned canister.

Rinsing and last check

  • Turn on machine with the main switch (fig. 65).
  • Rinse machine twice (see regular cleaning).
  • Clean outside of machine with a clean damp cloth.
    •Perform a test dispensing:

- by pressing a selection button e.g. coffee with milk and sugar, or

- by using the "Dispensing Test"-funktionen, see "Last check" on page 40.

Occasional routines
Douwe Egberts Gallery 310 - Rinsing and last check - 1

natural_image Technical line drawing of a mechanical device with internal components and a directional arrow (no text or symbols)

Douwe Egberts Gallery 310 - Rinsing and last check - 2

natural_image Diagram showing a mechanical assembly with a valve and pipe connection (no text or symbols)

Douwe Egberts Gallery 310 - Rinsing and last check - 3

natural_image Diagram of a mechanical device with a rotating knob and directional arrow indicating rotation (no text or symbols)

Cleaning the instant ingredient canisters

  • Push the outlet tube upwards to close the outlet spout of the canister.
    •Take the canister by the handle and pull it forwards (fig. 66) until end stops in guiding rail. Lift the canister upwards and pull forwards over the end stops. The lid is automatically triggered open.

  • Empty the ingredient of the canister into a plastic bag or a clean container.

  • Unscrew locking nut on front side of canister and remove the outlet spout (fig. 67).

- Unscrew locking nut on back side of canister and remove the dosing system (fig. 68).

Occasional routines
Douwe Egberts Gallery 310 - Cleaning the instant ingredient canisters - 1

natural_image Exploded view diagram of a mechanical component showing internal parts (no text or symbols)

- Separate dosing system (fig. 69):

  • coupling
  • sealing bushing
  • auger
  • felt disc

Douwe Egberts Gallery 310 - Cleaning the instant ingredient canisters - 2

Allé parts of the instant ingredient canisters are dishwasher-proof, except the felt disc.

  • Soak all components in hot water with cleaning agent, except felt disc.
    • Rinse all items thoroughly in hot clean water
  • Let components dry completely
  • Reassemble instant ingredient canister in reverse order.

Douwe Egberts Gallery 310 - Cleaning the instant ingredient canisters - 3

natural_image Technical line drawing of a mechanical device with no visible text or symbols
  • Return canister to its former position (fig. 70).
  • Fill canister with instant ingredient.
  • Repeat procedure for all canisters.

Douwe Egberts Gallery 310 - Cleaning the instant ingredient canisters - 4

Ensure that the outlet tube points the open end downwards.

The canisters must always be re-turned to their original position.

Occasional routines
Douwe Egberts Gallery 310 - Cleaning the instant ingredient canisters - 5

natural_image Technical diagram of a mechanical device with internal components and directional arrow (no text or symbols)

Douwe Egberts Gallery 310 - Cleaning the instant ingredient canisters - 6

natural_image 3D technical diagram of a mechanical component with a highlighted top section and an arrow indicating upward motion (no text or symbols)

Douwe Egberts Gallery 310 - Cleaning the instant ingredient canisters - 7

natural_image Technical line drawing of a mechanical component with two ports and mounting brackets (no text or symbols)

Cleaning the coffee canister

  • Close the outlet spouts (fig. 71).
  • Pull forwards and remove the freshbrew ingredient canister from its suspensions rails (fig. 71)

  • Remove the lid and empty the contents of the canister into a plastic bag or a clean container (fig. 72).

  • Place the canister upside down on a table.

  • Loosen the remaining coffee by turning the coupling (fig. 73) and by knocking on the bottom of the dosing systems.

  • Wipe the inside of the canister with a soft, clean and dry brush.

Douwe Egberts Gallery 310 - Cleaning the coffee canister - 1

Take care not to damage the mixing wires.

The canister and canister parts are not dishwasher-proof.

Occasional routines
Douwe Egberts Gallery 310 - Cleaning the coffee canister - 2

natural_image Technical line drawing of a mechanical component with bolts and housing (no text or symbols)

Douwe Egberts Gallery 310 - Cleaning the coffee canister - 3

natural_image Technical line drawing of a mechanical assembly with a rectangular housing and mounting base (no text or symbols)
  • For a heavily soiled canister, unscrew locking nuts on front side of canister and remove the outlet spouts (fig. 74).
  • Unscrew locking nuts on back side of canister(fig. 74).

  • Remove partition wall inside canister (fig. 75).

  • Loosen the retaining screw of each auger (fig. 75) and carefully remove the dosing systems.

Douwe Egberts Gallery 310 - Cleaning the coffee canister - 4

Take care not to damage the mixing wires.

Do not use a brush.

- Clean the canister in hot water.

•Dry the canister.
- Assemble canister and dosing systems.
- Fill canister with freshbrew ingredient and reinsert in machine.

Occasional routines

Replacing brewer filter and gasket

- As well as cleaning every week and/or every 1,000 selections, a nylon brewer filter or the gasket for a metallic filter must be replaced after a certain amount of selections, even if apparently still efficient: - Nylon filter for coffee: every 25.000 dispensings - Gasket for metal filter: every 50.000 dispensings.

Douwe Egberts Gallery 310 - Replacing brewer filter and gasket - 1

Be sure to use correct nylon filter for tea / coffee brewing:

  • nylon tea filter has a red seal.
  • nylon coffee filter has a neutral white seal.

Occasional routines
Douwe Egberts Gallery 310 - Replacing brewer filter and gasket - 2

natural_image Technical diagram of a mechanical device with a conical component and directional arrows, labeled '76' (no text or symbols on the diagram itself)

Rinsing / descaling the brewer

The brewer rinse procedure automatically carries out four rinse cycles, one time with cleaning agent and three times with clean water (fig. 76).

  • Have an empty jug (min. 1.5 l) and cleaning or descaling agent ready.
  • Open the door, remove the coffee canister, turn to the display and follow the diagram to perform a rinse of the brewer.

Douwe Egberts Gallery 310 - Rinsing / descaling the brewer - 1

flowchart
graph TD
    A["Start"] --> B["----SHOR CUTS----"]
    B --> C["1: *Close door\n(2)=test\n(3) =Nens\n(4) "]
    C --> D["2: *Place pot on pot platform"]
    D --> E["Rinse total machine"]
    E --> F["V"]
    F --> G["Rinse with stop"]
    G --> H["Scl"]
    H --> I["Add cleaning agent and close door"]
    I --> J["*Open door\n*Remove FB canister\n*Add cleaning agent\n*Close door"]
    J --> K["Scl"]
    K --> L["Rinsing please wait!"]
    L --> M["Wall until program has finished"]
    M --> N["Rinse with stop"]
    N --> O["*Empty pot\n*Repeat if necessary"]
    O --> P["*Open door\n*Reposition FB canister\n*Close door"]
    P --> Q["Gallery 310"]
    Q --> R["End"]

Douwe Egberts Gallery 310 - Rinsing / descaling the brewer - 2

Do not stop the rinsing before the full four cycles are completed as otherwise residues of the cleaning or descaling agent may remain in the brewer and outlet hose.

Douwe Egberts Gallery 310 - Rinsing / descaling the brewer - 3

Should the procedure be interrupted, e.g if the door is accidentally opened too early, the brewer must either be disassembled and rinsed manually or a new rinse procedure must be performed.

Douwe Egberts Gallery 310 - Rinsing / descaling the brewer - 4

There is a risk of scalding from hot water.

Douwe Egberts Gallery 310 - Rinsing / descaling the brewer - 5

Most descaling agents are caustic. To protect your eyes and your skin follow the manufacturer's instructions

Calling and resetting counters

Follow this diagram to check and reset counters.

Sales turnover and numbers of items sold are available as totals as well as by individual types of drink selections.

Additional routines
Douwe Egberts Gallery 310 - Calling and resetting counters - 1

flowchart
graph TD
    A["Start"] --> B["SHORTCUTS"]
    B --> C{1=Rinse 3=Counter (2)=Test 4=Menu (1) (2) (3) (4)}
    C --> D["3"]
    D --> E["Total number, nres"]
    E --> F{Sel: Total: xxxxxx}
    F --> G["OK"]
    G --> H["Total: 00000.00"]
    E --> I{Sel: Total: xxxxxx}
    I --> J{Sel: Total: 00000.00}
    J --> K["OK"]
    K --> L["Total: 00000.00"]
    E --> M{Sel: Total: xxxxx}
    M --> N{Sel: Total: 0000.00}
    N --> O["OK"]
    O --> P["Total: 0000.00"]
    E --> Q{Sel: Total: xxxxx}
    Q --> R{Sel: Total: 000.00}
    R --> S["OK"]
    S --> T["Total: 000.00"]
    E --> U{Sel: Total: xxxxx}
    U --> V{Sel: Total: 000.00}
    V --> W["OK"]
    W --> X["Total: 000.00"]
    E --> Y{Sel: Total: xxxxx}
    Y --> Z{Sel: Total: 000.00}
    Z --> AA["OK"]
    AA --> AB["Total: 000.00"]
    E --> AC{Sel: Total: xxxxx}
    AC --> AD{Sel: Total: 000.00}
    AD --> AE["OK"]
    AE --> AF["Total: 000.00"]
    E --> AG{Sel: Total: xxxxx}
    AG --> AH{Sel: Total: 000.00}
    AH --> AI["OK"]
    AI --> AJ["Total: 000.00"]
    E --> AK{Sel: Total: xxxxx}
    AK --> AL{Sel: Total: 000.00}
    AL --> AM["OK"]
    AM --> AN["Total: 000.00"]
    E --> AO{Sel: Total: xxxxx}
    AO --> AP{Sel: Total: 000.00}
    AP --> AQ["OK"]
    AQ --> AR["Total: 000.00"]
    E --> AS{Sel: Total: xxxxx}
    AS --> AT{Sel: Total: 000.00}
    AT --> AU["OK"]
    AU --> AV["Total: 000.00"]
    E --> AW{Sel: Total: xxxxx}
    AW --> AX{Sel: Total: 000.00}
    AX --> AY["OK"]
    AY --> AZ["Total: 000.00"]
    E --> BA{Sel: Total: xxxxx}
    BA --> BB{Sel: Total: 000.00}
    BB --> BC["OK"]
    BC --> BD["Total: 000.00"]
    E --> BE{Sel: Total: xxxxx}
    BE --> BF{Sel: Total: 000.00}
    BF --> BG["OK"]
    BG --> BH["Total: 000.00"]
    E --> BI{Sel: Total: xxxxx}
    BI --> BJ{Sel: Total: 000.00}
    BJ --> BK["OK"]
    BK --> BL["Total: 000.00"]
    E --> BM{Sel: Total: xxxxx}
    BM --> BN{Sel: Total: 000.00}
    BN --> BO["OK"]
    BO --> BP["Total: 000.00"]
    E --> BQ{Sel: Total: xxxxx}
    BQ --> BR{Sel: Total: 000.00}
    BR --> BS["OK"]
    BS --> BT["Total: 000.00"]

Continued on next page

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61

Additional routines

Douwe Egberts Gallery 310 - Additional routines - 1

flowchart
graph TD
    A["Sales audit"] --> B["Turn. p. drink.nres"]
    B --> C["Coffee black"]
    C --> D["Total: xxxxxx"]
    B --> E["Turn. p. drink.res"]
    E --> F["Coffee black"]
    F --> G["Total: xxxxxx"]
    B --> H["MB per drink. nres"]
    H --> I["Coffee black"]
    I --> J["Total: xxxxxx"]
    B --> K["MB per drink. res"]
    K --> L["Coffee black"]
    L --> M["Total: xxxxxx"]
    B --> N["Cash audit"]
    N --> O["No. per group, nres;"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#fcc,stroke:#333
    style H fill:#ffc,stroke:#333
    style I fill:#fcc,stroke:#333
    style J fill:#fcc,stroke:#333
    style K fill:#ffc,stroke:#333
    style L fill:#fcc,stroke:#333
    style M fill:#fcc,stroke:#333
    style N fill:#fcc,stroke:#333

Continued on next page

62 Gallery 310 10.2010

Additional routines
Douwe Egberts Gallery 310 - Additional routines - 2

flowchart
graph TD
    A["Sales audit"] --> B["Cash audit"]
    B --> C["Card audit"]
    C --> D["Turn. p. group,res"]
    D --> E["Group 1"]
    E --> F["OK"]
    F --> G["Total: xxxxxx"]
    D --> H["Group 2"]
    H --> I["OK"]
    I --> J["Total: 000.00"]
    D --> K["Group 1"]
    K --> L["OK"]
    L --> M["Total: xxxxxx"]
    D --> N["Group 2"]
    N --> O["OK"]
    O --> P["Total: 000.00"]
    D --> Q["Group 1"]
    Q --> R["OK"]
    R --> S["Total: xxxxxx"]
    D --> T["Group 2"]
    T --> U["OK"]
    U --> V["Total: 000.00"]
    D --> W["Group 1"]
    W --> X["OK"]
    X --> Y["Total: xxxxxx"]
    D --> Z["Group 2"]
    Z --> AA["OK"]
    AA --> AB["Total: 000.00"]
    D --> AC["Group 1"]
    AC --> AD["OK"]
    AD --> AE["Total: xxxxxx"]
    D --> AF["Group 2"]
    AF --> AG["OK"]
    AG --> AH["Total: 000.00"]
    D --> AI["Group 1"]
    AI --> AJ["OK"]
    AJ --> AK["Total: xxxxxx"]
    D --> AL["Group 2"]
    AL --> AM["OK"]
    AM --> AN["Total: 000.00"]
    D --> AO["Group 1"]
    AO --> AP["OK"]
    AP --> AQ["Total: xxxxxx"]
    D --> AR["Group 2"]
    AR --> AS["OK"]
    AS --> AT["Total: 000.00"]
    D --> AU["Group 1"]
    AU --> AV["OK"]
    AV --> AW["Total: xxxxxx"]
    D --> AX["Group 2"]
    AX --> AY["OK"]
    AY --> AZ["Total: 000.00"]

Continued on next page

Additional routines

Douwe Egberts Gallery 310 - Additional routines - 1

flowchart
graph TD
    A["Sales audit"] --> B["Card audit"]
    B --> C{No. per drink, res}
    C -->|Yes| D["Coffee"]
    C -->|No| E["Turn. p. drink, res"]
    D --> F["Total: 0000000"]
    E --> G["Turn. p. drink, res"]
    G --> H{No. per drink, res}
    H -->|Yes| I["Coffee with milk"]
    H -->|No| J["Turn. p. drink, res"]
    I --> K["Total: 0000000"]
    J --> L["Turn. p. drink, res"]
    L --> M{No. per drink, res}
    M -->|Yes| N["Coffee with milk"]
    M -->|No| O["Turn. p. drink, res"]
    N --> P["Total: 0000000"]
    O --> Q["Turn. p. drink, res"]
    P --> R["Total: 0000000"]
    Q --> S["Coffee with milk"]
    Q --> T["Turn. p. drink, res"]
    R --> U["Total: 0000000"]
    S --> V["Turn. p. drink, res"]
    V --> W["Coffee with milk"]
    V --> X["Turn. p. drink, res"]
    W --> Y["Total: 0000000"]
    X --> Z["Turn. p. drink, res"]
    Z --> AA["Coffee with milk"]
    AA --> AB["Total: 0000000"]
    Y --> AC["Cash audit"]
    Z --> AC

Continued on next page

Additional routines

Diagram continued

Douwe Egberts Gallery 310 - Additional routines - 2

flowchart
graph TD
    A["Sales audit"] --> B["Cash audit Amount"]
    B --> C["Cash to tables"]
    C --> D["Money to cash box"]
    D --> E["Number of tokens"]
    E --> F["Collected money"]
    F --> G["Manually filled *"]
    G --> H["Manually delivered"]
    H --> I["Value overpay"]
    I --> J["Dispensed change"]
    J --> K["Cashless audit"]
    C --> L["OK"]
    D --> M["OK"]
    F --> N["OK"]
    G --> O["OK"]
    H --> P["OK"]
    I --> Q["OK"]
    J --> R["OK"]
    K --> S["OK"]
    L --> T["SRI"]
    M --> U["SRI"]
    N --> V["SRI"]
    O --> W["SRI"]
    P --> X["SRI"]
    Q --> Y["SRI"]
    R --> Z["SRI"]
    S --> AA["SRI"]
    T --> AB["Amount: 00000.00"]
    U --> AC["Amount: 00000.00"]
    V --> AD["Amount: 00000.00"]
    W --> AE["Amount: 00000.00"]
    X --> AF["Amount: 00000.00"]
    Y --> AG["Amount: 00000.00"]
    Z --> AH["Amount: 00000.00"]
    AA --> AI["Amount: 00000.00"]
    AB --> AJ["Amount: 00000.00"]
    AC --> AK["Amount: 00000.00"]
    AD --> AL["Amount: 00000.00"]
    AE --> AM["Amount: 00000.00"]
    AF --> AN["Amount: 00000.00"]
    AG --> AO["Amount: 00000.00"]
    AH --> AP["Amount: 00000.00"]
    AI --> AQ["Amount: 00000.00"]
    AJ --> AR["Amount: 00000.00"]
    AK --> AS["Amount: 00000.00"]
    AL --> AT["Amount: 00000.00"]
    AM --> AU["Amount: 00000.00"]
    AN --> AV["Amount: 00000.00"]
    AO --> AW["Amount: 00000.00"]
    AP --> AX["Amount: 00000.00"]
    AQ --> AY["Amount: 00000.00"]
    AR --> AZ["Amount: 00000.00"]
    AS --> BA["Amount: 00000.00"]
    AT --> BB["Amount: 00000.00"]
    AU --> BC["Amount: 00000.00"]
    AV --> BD["Amount: 00000.00"]
    AW --> BE["Amount: 15%"]
    AX --> BF["Amount: 15%"]
    AY --> BG["Amount: 15%"]

* Applicable only to BDV and MDB/ICP coin mechanisms.

Continued on next page

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Additional routines

Diagram continued

Douwe Egberts Gallery 310 - Additional routines - 1

flowchart
graph TD
    A["Cash audit"] --> B["Cashless audit"]
    B --> C["Cup audit"]
    C --> D["Free vend audit"]
    D --> E["MB. discount audit"]

    B --> F["Sel"]
    B --> G["Esc"]
    F --> H["Revalued amount"]
    H --> I["Sel"]
    H --> J["Esc"]
    I --> K["Amount: 00000.00"]
    J --> L["OK"]
    C --> M["Cup number, nres"]
    M --> N["Sel"]
    M --> O["OK"]
    C --> P["Cup turnover, nres"]
    P --> Q["Sel"]
    P --> R["OK"]
    C --> S["Cup number, res"]
    S --> T["Sel"]
    S --> U["OK"]
    C --> V["Cup turnover, res"]
    V --> W["Sel"]
    V --> X["OK"]
    C --> Y["Total no., nres"]
    Y --> Z["Sel"]
    Y --> AA["OK"]
    C --> AB["Total no., res"]
    AB --> AC["Sel"]
    AB --> AD["OK"]
    C --> AE["No. per drink, nres"]
    AE --> AF["Sel"]
    AE --> AG["Esc"]
    AF --> AH["Coffee black"]
    AH --> AI["Sel"]
    AH --> AJ["OK"]
    AG --> AK["Total: xxxxxx"]
    AK --> AL["Sel"]
    AK --> AM["OK"]
    AG --> AN["Coffee w sugar"]
    AN --> AO["Sel"]
    AN --> AP["OK"]
    AG --> AQ["Total: xxxxxx"]
    AQ --> AR["Sel"]
    AQ --> AS["OK"]
    AG --> AT["Coffee black"]
    AT --> AU["Sel"]
    AT --> AV["OK"]
    AG --> AW["Coffee w sugar"]
    AW --> AX["Sel"]
    AW --> AY["OK"]
    AG --> AZ["No. per group, res"]
    AZ --> BA["ESC"]
    BA --> BB["ESC"]

Continued on next page

66 Gallery 310 10.2010

Additional routines

Diagram continued

Douwe Egberts Gallery 310 - Additional routines - 2

flowchart
graph TD
    A["Free vend audit"] --> B["v"]
    B --> C["MB. discount audit"]
    C --> D["ESC"]
    D --> E["Discount key audit"]
    E --> F["v"]
    F --> G["Time Discount audit"]

    H["No. per group, nres"] --> I["Esc"]
    I --> J["Group 1"]
    J --> K["OK"]
    L["Group 2"] --> M["Sel"]
    M --> N["Total: xxxxxx"]
    O["No. per group, res"] --> P["Esc"]
    P --> Q["Group 1"]
    Q --> R["OK"]
    S["Group 2"] --> T["Sel"]
    T --> U["Total: xxxxxx"]
    V["ESC"] --> W["MB. number, nres"]
    W --> X["OK"]
    Y["ESC"] --> Z["MB. turnover, nres"]
    Z --> AA["OK"]
    AB["ESC"] --> AC["MB. number, res"]
    AC --> AD["OK"]
    AE["ESC"] --> AF["MB. turnover, res"]
    AF --> AG["OK"]

    AH["D.Key number, nres"] --> AI["Sel"]
    AI --> AJ["Number: xxxxx"]
    AK["D.Key turnover, nres"] --> AL["Sel"]
    AL --> AM["Amount: 00000.00"]
    AN["D.Key number res"] --> AO["Sel"]
    AO --> AP["Number: xxxxx"]
    AQ["D.Key turnover, res"] --> AR["Sel"]
    AR --> AS["Amount: 00000.00"]

    AT["ESC"] --> AU["MB. number, res"]
    AU --> AV["OK"]
    AW["ESC"] --> AX["MB. number, res"]
    AY["ESC"] --> AZ["MB. number, res"]
    BAZ["ESC"] --> BB["MB. number, res"]

Continued on next page

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Additional routines

Diagram continued

Douwe Egberts Gallery 310 - Additional routines - 3

flowchart
graph TD
    A["Discount key audit"] --> B["v"]
    A --> C["A"]
    B --> D["Time Discount audit"]
    C --> D
    D --> E["Esc"]
    E --> F["T.Disc number , res"]
    F --> G["OK"]
    F --> H["Sel"]
    H --> I["Number xxxxxxx"]
    F --> J["v"]
    J --> K["A"]
    K --> L["T.Disc turnov, nres"]
    L --> M["OK"]
    L --> N["Sel"]
    N --> O["Number xxxxxxx"]
    L --> P["v"]
    P --> Q["A"]
    Q --> R["T.Disc number , res"]
    R --> S["OK"]
    R --> T["Sel"]
    T --> U["Number xxxxxxx"]
    R --> V["v"]
    V --> W["A"]
    W --> X["T.Disc turnov, res"]
    X --> Y["OK"]
    X --> Z["Sel"]
    Z --> AA["Number xxxxxxx"]
    X --> AB["v"]
    AB --> AC["A"]
    AC --> AD["T.Disc number , res"]
    AD --> AE["OK"]
    AD --> AF["Sel"]
    AF --> AG["Number xxxxxxx"]
    AD --> AH["v"]
    AH --> AI["A"]
    AI --> AJ["T.Disc turnov, res"]
    AJ --> AK["OK"]
    AJ --> AL["Sel"]
    AL --> AM["Number xxxxxxx"]

Continued on next page

68 Gallery 310 10.2010

Additional routines

Diagram continued

Douwe Egberts Gallery 310 - Additional routines - 4

flowchart
graph TD
    A["Time Discount Audit"] --> B["Step price audit"]
    B --> C["Test audit Test no."]
    C --> D{No. per group, res}
    D -->|Yes| E["Reset sales audit"]
    D -->|No| F["Reset cash audit Continue?"]
    F --> G{Continue?}
    G -->|Yes| H["Reset test audit Continue?"]
    G -->|No| I["Reset cash audit finished"]
    I --> J["Reset of sales audit finished"]
    J --> K["Reset of test audit finished"]
    K --> L["Printing"]
    B --> M{Step price, nres (+)} Amount: 000.00
    M --> N["Step price, nres (-) Amount: 000.00"]
    N --> O["OK"]
    C --> P{Step price, res(+) Amount: 000.00}
    P --> Q["Step price, res(-) Amount: 000.00"]
    Q --> R["OK"]
    C --> S{AUDIT PER DRINK Drive}
    S --> T["Number sold of [drink"] Test: 000000]
    T --> U["OK"]
    C --> V{Test no., res}
    V --> W{No. per group, res}
    W --> X{No. per group, res}
    X --> Y{Reset counters}
    Y --> Z["Reset sales audit"]
    Z --> AA{Continue?}
    AA -->|Yes| AB["Reset cash audit Continue?"]
    AA -->|No| AC["Reset cash audit finished"]
    AC --> AD["Reset of test audit finished"]
    AD --> AE["Reset of test audit finished"]

Continued on next page

10.2010

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69

Additional routines

Diagram continued

Douwe Egberts Gallery 310 - Additional routines - 1

flowchart
graph TD
    A["Reset counters"] --> B["Printing"]
    B --> C["Sel"]
    B --> D["Esc"]
    C --> E["Not resettable"]
    D --> E
    E --> F["Esc"]
    F --> G["Overall"]
    G --> H["Sel"]
    G --> I["OK"]
    H --> J["Printing audit Continue?"]
    I --> J
    J --> K["Please wait Printing in progress"]
    G --> L["Selections Counters"]
    L --> M["Sel"]
    L --> N["OK"]
    M --> O["Printing audit Continue?"]
    N --> O
    O --> P["Please wait Printing in progress"]
    G --> Q["Time Bands"]
    Q --> R["Sel"]
    Q --> S["OK"]
    R --> T["Printing audit Continue?"]
    S --> T
    T --> U["Please wait Printing in progress"]
    G --> V["Free Vend"]
    V --> W["Sel"]
    V --> X["OK"]
    W --> Y["Printing audit Continue?"]
    X --> Y
    Y --> Z["Please wait Printing in progress"]
    G --> AA["Discounts"]
    AA --> AB["Sel"]
    AA --> AC["OK"]
    AB --> AD["Printing audit Continue?"]
    AC --> AD
    AD --> AE["Please wait Printing in progress"]
    G --> AF["Errors"]
    AF --> AG["Sel"]
    AF --> AH["OK"]
    AG --> AI["Printing audit Continue?"]
    AH --> AI
    AI --> AJ["Please wait Printing in progress"]
    G --> AK["Cash Audit"]
    AK --> AL["Sel"]
    AK --> AM["OK"]
    AL --> AN["Printing audit Continue?"]
    AM --> AN
    AN --> AO["Please wait Printing in progress"]
    G --> AP["Test Audit"]
    AP --> AQ["Sel"]
    AP --> AR["OK"]
    AQ --> AS["Printing audit Continue?"]
    AR --> AS
    AS --> AT["Please wait Printing in progress"]
    G --> AU["Group Counters"]
    AU --> AV["Sel"]
    AU --> AW["OK"]
    AV --> AX["Printing audit Continue?"]
    AW --> AY["DK"]
    AX --> AZ["Please wait Printing in progress"]
    AU --> BA["Resettable"]
    AU --> BB["Esc"]

Continued on next page

70 Gallery 310 10.2010

Additional routines
Douwe Egberts Gallery 310 - Additional routines - 2

flowchart
graph TD
    A["Printing Not resettable"] --> B["Esc"]
    B --> C["Resettable"]
    C --> D["Overall"]
    D --> E["Selections Counters"]
    E --> F["Time Bands"]
    F --> G["Free Vend"]
    G --> H["Discounts"]
    H --> I["Errors"]
    I --> J["Cash Audit"]
    J --> K["Test Audit"]
    K --> L["Group Countlers"]
    L --> M["Group Counters"]
    M --> N["Group Counters"]
    N --> O["Group Counters"]
    O --> P["Group Counters"]
    P --> Q["Group Counters"]
    Q --> R["Group Counters"]
    R --> S["Group Counters"]
    S --> T["Group Counters"]
    T --> U["Group Counters"]
    U --> V["Group Counters"]
    V --> W["Group Counters"]
    W --> X["Group Counters"]
    X --> Y["Group Counters"]
    Y --> Z["Group Counters"]
    Z --> AA["Group Counters"]
    AA --> AB["Group Counters"]
    AB --> AC["Group Counters"]
    AC --> AD["Group Counters"]
    AD --> AE["Group Counters"]
    AE --> AF["Group Counters"]
    AF --> AG["Group Counters"]
    AG --> AH["Group Counters"]
    AH --> AI["Group Counters"]
    AI --> AJ["Group Counters"]
    AJ --> AK["Group Counters"]
    AK --> AL["Group Counters"]
    AL --> AM["Group Counters"]
    AM --> AN["Group Counters"]
    AN --> AO["Group Counters"]
    AO --> AP["Group Counters"]
    AP --> AQ["Group Counters"]
    AQ --> AR["Group Counters"]
    AR --> AS["Group Counters"]
    AS --> AT["Group Counters"]
    AT --> AU["Group Counters"]
    AU --> AV["Group Counters"]
    AV --> AW["Group Counters"]
    AW --> AX["Group Counters"]
    AX --> AY["Group Counters"]
    AY --> AZ["Group Counters"]
    AZ --> BA["Group Counters"]
    BA --> BB["Group Counters"]
    BB --> BC["Group Counters"]
    BC --> BD["Group Counters"]
    BD --> BE["Group Counters"]
    BE --> BF["Group Counters"]
    BF --> BG["Group Counters"]
    BG --> BH["Group Counters"]
    BH --> BI["Group Counters"]
    BI --> BJ["Group Counters"]
    BJ --> BK["Group Counters"]
    BK --> BL["Group Counters"]
    BL --> BM["Group Counters"]
    BM --> BN["Group Counters"]
    BN --> BO["Group Counters"]
    BO --> BP["Group Counters"]
    BP --> BQ["Group Counters"]
    BQ --> BR["Group Counters"]
    BR --> BS["Group Counters"]
    BS --> BT["Group Counters"]
    BT --> BU["Group Counters"]
    BU --> BV["Group Counters"]
    BV --> BW["Group Counters"]
    BW --> BX["Group Counters"]
    BX --> BY["Group Counters"]
    BY --> BZ["Group Counters"]

Additional routines
Douwe Egberts Gallery 310 - Additional routines - 3

natural_image Technical line drawing of a cabinet with a key inserted, showing no text or symbols

Emptying the cash box

  • Open the door of the vending machine.
  • Insert cash box key into keyhole and turn it clockwise.
    • Pull out the cash box and empty it. (fig. 77)
  • Turn to the display and follow the diagram to register the removed amount electronically.

The amount is registered under "Collected money" (See "Calling and resetting counters" on page 61).

Douwe Egberts Gallery 310 - Emptying the cash box - 1

flowchart
graph TD
    A["Start"] --> B["SHORTCUTS"]
    B --> C["(1)=Rinse 3=Counter\n(2)=Test 4=Menu\n(1) (2) (3) (4)"]
    C --> D["4"]
    D --> E["Filling / Clean"]
    E --> F["V"]
    E --> G["A"]
    F --> H["Counters"]
    G --> H
    H --> I["Cash action"]
    I --> J["Esc"]
    J --> K["Cash collected"]
    K --> L["Sel"]
    K --> M["Esc"]
    L --> N["Cash audit is now adjusted"]
    M --> N
    N --> O["Press < OK> if cash was collected"]
    O --> P["OK"]
    P --> Q["Esc"]
    Q --> R["Gallery 310"]
    R --> S["End"]
    T["MENU SELECTION"] --> U["*Operator technician\nA v sel ESC"]
    U --> V["Esc"]
    V --> R

72 Gallery 310 10.2010

Adding change manually

Douwe Egberts Gallery 310 - Adding change manually - 1

This procedure is applicable only to BDV and MDB/ICP coin mechanisms.

Insert the change amount into the machine through the coin slot.

Follow the diagram to electronically register the inserted amount as change.

The inserted amount is registered under "Manually filled" (See "Calling and resetting counters" on page 61)

Additional routines

Douwe Egberts Gallery 310 - Adding change manually - 2

flowchart
graph TD
    A["Start"] --> B["SHORTCUTS----"]
    B --> C["(1)=Rinse 3-Counter\n(2)=Test 4=Menu\n(1) (2) (3) (4)"]
    C --> D["4"]
    D --> E["Filling / Clean"]
    E --> F["Counters"]
    F --> G["Cash action"]
    G --> H["Cash collected"]
    H --> I["Dispense coins"]
    I --> J["Manual filling *"]
    J --> K["Esc"]
    K --> L["Cash audit is now adjusted"]
    L --> M["End"]

    subgraph ESC
        N["Esc"] --> O["Counters"]
        P["Asc"] --> Q["Cash action"]
        R["Asc"] --> S["Cash collected"]
        T["Asc"] --> U["Dispense coins"]
        V["Esc"] --> W["Manual filling *"]
        X["Esc"] --> Y["Cash audit is now adjusted"]
    end

    subgraph Gallery_310
        Z["Esc"] --> AA["Gallery 310"]
        AB["End"]
    end

    subgraph ESC
        AC["Esc"] --> AD["Counters"]
        AE["Asc"] --> AF["Cash action"]
        AG["Asc"] --> AH["Cash collected"]
        AI["Esc"] --> AJ["Dispense coins"]
        AK["Esc"] --> AL["Manual filling *"]
        AM["Esc"] --> AN["Cash audit is now adjusted"]
    end

* Applicable only to BDV and MDB/ICP coin mechanisms.

Additional routines

Changing prices

Follow this diagram to change the price of a drink.

See the section Settings buttons on page 13 for an explanation of how to use the Plus (+), Minus (-), Next (->) and Save (OK) buttons.

Douwe Egberts Gallery 310 - Changing prices - 1

flowchart
graph TD
    A["Start"] --> B["Filling/Clean"]
    B --> C["Counters"]
    C --> D["Cash action"]
    D --> E["Basic operations"]
    E --> F["Change prices"]
    F --> G["Global price"]
    G --> H["Price per cup"]
    H --> I["Price per drink"]
    I --> J["Price: Coffee black Value: 0000.00 (1) → OK"]
    J --> K["End"]

    B --> L["Filling/Clean"]
    L --> M["Counters"]
    M --> N["Cash action"]
    N --> O["Basic operations"]
    O --> P["Change prices"]
    P --> Q["Global price"]
    Q --> R["Price per cup"]
    R --> S["Price per drink"]
    S --> T["Price: Coffee black Value: 0000.00 (1) → OK"]
    T --> U["End"]

    B --> V["Filling/Clean"]
    V --> W["Counters"]
    W --> X["Cash action"]
    X --> Y["Basic operations"]
    Y --> Z["Change prices"]
    Z --> AA["Global price"]
    AA --> AB["Price per cup"]
    AB --> AC["Price per drink"]
    AC --> AD["Price: Coffee black Value: 0000.00 (1) → OK"]
    AD --> AE["End"]

    B --> AF["Filling/Clean"]
    AF --> AG["Counters"]
    AG --> AH["Cash action"]
    AH --> AI["Basic operations"]
    AI --> AJ["Change prices"]
    AJ --> AK["Global price"]
    AK --> AL["Price per cup"]
    AL --> AM["Price per drink"]
    AM --> AN["Price: Coffee black Value: 0000.00 (1) → OK"]
    AN --> AO["End"]

    B --> AP["Filling/Clean"]
    AP --> AQ["Counters"]
    AQ --> AR["Cash action"]
    AR --> AS["Basic operations"]
    AS --> AT["Change prices"]
    AT --> AU["Global price"]
    AU --> AV["Price per cup"]
    AV --> AW["Price per drink"]
    AW --> AX["Price: Coffee black Value: 0000.00 (1) → OK"]
    AX --> AY["End"]

    B --> AZ["Filling/Clean"]
    AZ --> BA["Counters"]
    BA --> BB["Cash action"]
    BB --> BC["Basic operations"]
    BC --> BD["Change prices"]
    BD --> BE["Global price"]
    BE --> BF["Price per cup"]
    BF --> BG["Price per drink"]
    BG --> BH["Price: Coffee black Value: 0000.00 (1) → OK"]
    BH --> BI["End"]

    B --> BJ["Filling/Clean"]
    BJ --> BK["Counters"]
    BK --> BL["Cash action"]
    BL --> BM["Basic operations"]
    BM --> BN["Change prices"]
        BN --> BO["Global price"]
        BO --> BP["Price per cup"]
        BP --> BQ["Price per drink"]
        BQ --> BR["Price: Coffee black Value: 0000.00 (1) → OK"]
    BR --> BS["End"]

    B --> BT["Filling/Clean"]
    BT --> BU["Counters"]
    BU --> BV["Cash action"]
    BV --> BW["Basic operations"]
    BW --> BX["Change prices"]
        BX --> BY["Global price"]
        BY --> BZ["Price per cup"]
        BZ --> CA["Price per drink"]
        CA --> CB["Price: Coffee black Value: 0000.00 (1) → OK"]
    CB --> CC["End"]

    B --> CD["Filling/Clean"]
    CD --> DD["Counters"]
    DD --> DE["Cash action"]
    DE --> DF["Basic operations"]
    DF --> DG["Basic operations"]

    B --> DH["Filling/Clean"]
    DH --> DI["Counters"]
    DI --> DJ["Cash action"]
    DJ --> DK["Basic operations"]

    B --> DL["Filling/Clean"]
    DL --> DV["Counters"]
    DV --> DW["Cash action"]

    B --> DX["Filling/Clean"]
    DX --> DXB["Counters"]

    B --> DXF["Filling/Clean"]
    DXB --> DXG["Catheter 3 Counter 4-Menu 5-4"]

    subgraph Start
        A1["SHORTCUTS\n(1)=Rinse\n(2)=Test\n(1)"]
        A2["3=Counter\n(2)=Test\n(1)"]
        A3["4=Menu\n(1)"]
        A4["5=Menu\n(1)"]
        A5["6=Menu\n(1)"]
        A6["7=Menu\n(1)"]
        A7["8=Menu\n(1)"]
        A8["9=Menu\n(1)"]
        A9["10=Menu\n(1)"]
        A10["11=Menu\n(1)"]
        A11["12=Menu\n(1)"]
        A12["13=Menu\n(1)"]
        A13["14=Menu\n(1)"]
        A14["15=Menu\n(1)"]
        A15["16=Menu\n(1)"]
        A16["17=Menu\n(1)"]
        A17["18=Menu\n(1)"]
        A18["19=Menu\n(1)"]
        A19["20=Menu\n(1)"]
        A20["21=Menu\n(1)"]
        A21["22=Menu\n(1)"]
        A22["23=Menu\n(1)"]
        A23["24=Menu\n(1)"]
        A24["25=Menu\n(1)"]
        A25["26=Menu\n(1)"]
        A26["27=Menu\n(1)"]
        A27["28=Menu\n(1)"]
        A28["29=Menu\n(1)"]
        A29["30=Menu\n(1)"]
        A30["31=Menu\n(1)"]
        A31["32=Menu\n(1)"]
        A32["33=Menu\n(1)"]
        A33["34=Menu\n(1)"]
        A34["35=Menu\n(1)"]
        A35["36=Menu\n(1)"]
        A36["37=Menu\n(1)"]
        A37["38=Menu\n(1)"]
        A38["39=Menu\n(1)"]
        A39["40=Menu\n(1)"]
        A40["41=Menu\n(1)"]
        A41["42=Menu\n(1)"]
        A42["43=Menu\n(1)"]
        A43["44=Menu\n(1)"]
        A44["45=Menu\n(1)"]
        A45["46=Menu\n(1)"]
        A46["47=Menu\n(1)"]
        A47["48=Menu\n(1)"]
        A48["49=Menu\n(1)"]
        A49["50=Menu\n(1)"]
        A50["51=Menu\n(1)"]
        A51["52=Menu\n(1)"]
        A52["53=Menu\n(1)"]
        A53["54=Menu\n(1)"]
        A54["55=Menu\n(1)"]
        A55["56=Menu\n(1)"]
        A56["57=Menu\n(1)"]
        A57["58=Menu\n(1)"]
        A58["59=Menu\n(1)"]
        A59["60=Menu\n(1)"]
        A60["61=Menu\n(1)"]
        A61["62=Menu\n(1)"]
        A62["63=Menu\n(1)"]
        A63["64=Menu\n(1)"]
        A64["65=Menu\n(1)"]
        A65["66=Menu\n(1)"]
        A66["67=Menu\n(1)"]
        A67["68=Menu\n(1)"]
        A68["69=Menu\n(1)"]
        A69["70=Menu\n(1)"]
        A70["71=Menu\n(1)"]
        A71["72=Menu\n(1)"]
        A72["73=Menu\n(1)"]
        A73["74=Menu\n(1)"]
        A74["75=Menu\n(1)"]
        A75["76=Menu\n(1)"]
        A76["77=Menu\n(1)"]
        A77["78=Menu\n(1)"]
        A78["79=Menu\n(1)"]
        A79["80=Menu\n(1)"]
        A80["81=Menu\n(1)"]
        A81["82=Menu\n(1)"]
        A82["83=Menu\n(1)"]
        A83["84=Menu\n(1)"]
        A84["85=Menu\n(1)"]
        A85["86=Menu\n(1)"]
        A86["87=Menu\n(1)"]
        A87["88=Menu\n(1)"]
        A88["89=Menu\n(1)"]
        A89["90=Menu\n(1)"]
        A90["91=Menu\n(1)"]
        A91["92=Menu\n(1)"]
        A92["93=Menu\n(1)"]
        A93["94=Menu\n(1)"]
        A94["95=Menu\n(1)"]
        A95["96=Menu\n(1)"]
        A96["97=Menu\n(1)"]
        A97["98=Menu\n(1)"]
        A98["99=Menu\n(1)"]

    end

    subgraph Step Prices
        B
        B
        B
        B
        B
        B
        B
    end

    subgraph Step On/Offs
        C
        C
        C
        C
        C
        C
    end

    subgraph Set Step Price(s)
        D
        D
        D
        D
        D
        D
        D
    end

    subgraph Select Drink
        E
        E
        E
        E
        E
        E
    end

    subgraph PreSelection 1(+)
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F
            F

    subgraph PreSelection 2(+)
            G
            G
            G
            G
            G
            G
            G
            G
            G
            G
            G
            G
            G
            G

    end

    subgraph PreSelection 3(+)
            H
            H
            H
            H
            H
            H
            H
            H
            H

    end

    subgraph PreSelection 4(+)
            I
            I
            I
            I
            I
            I
            I
            I

    end

    subgraph PreSelection 5(+)
            J
            J
            J
            J
            J
            J
            J

    end

    subgraph PreSelection 6(+)
            K
            K
            K
            K
            K
            K

    end

    subgraph PreSelection 7(+)
            L
            L
            L
            L
            L

    end

    subgraph PreSelection 8(+)
            M
            M
            M
            M
            M

    end

    subgraph PreSelection 9(+)
            N
            N
            N
            N

    end

    subgraph PreSelection 10(+)
            O
            O
            O

    end

    subgraph PreSelection 11(+)
            P
            P
            P

    end

    subgraph PreSelection 12(+)
            Q
            Q
            Q

    end

    subgraph PreSelection 13(+)
            R
            R
            R

    end

    subgraph PreSelection 14(+)
            S
            S
            S

    end

    subgraph PreSelection 15(+)
            T
            T
            T

    end

    subgraph PreSelection 16(+)
            U
            U

    end

    subgraph PreSelection 17(+)
            V
            V

    end

    subgraph PreSelection 18(+)
            W
            W

    end

    subgraph PreSelection 19(+)
            X
            X

    end

    subgraph PreSelection 20(+)
            Y
            Y

    end

    subgraph PreSelection 21(+)
            Z
            Z

    end

    subgraph PreSelection 22(+)
            AA
            AA

    end

    subgraph PreSelection 23(+)
            AB
            AB

    end

    subgraph PreSelection 24(+)
            AC
            AC

    end

    subgraph PreSelection 25(+)
            AD
            AD

    end

    subgraph PreSelection 26(+)
            AE
            AE

    end

Setting of free vend and key discount

Follow this diagram to

•turn free vend on or off or
- set or change key discount rates

Additional routines
Douwe Egberts Gallery 310 - Setting of free vend and key discount - 1

flowchart
graph TD
    A["Start"] --> B["SHORTCLIS --- (1)=Rinse 3=Counter (2)=Test 4=Menu (1) (2) (3) <4"]
    B --> C["Filling / Clean"]
    C --> D["Counters"]
    D --> E["Cash action"]
    E --> F["Basic operations"]
    F --> G["Service information"]
    G --> H["Machine settings"]
    H --> I["Set freevend, global"]
    I --> J["Key discount"]
    J --> K["Set percentage: 000"]
    K --> L["End"]

    subgraph ESC
        M["Esc"] --> N["--MENU SELECTION --- *operator technician A Sel ESC"]
        N --> O["Gallery 310"]
        O --> P["End"]

    subgraph V
        Q["v"] & R["^"] --> S["Esc"]
        T["v"] & U["^"] --> V
        V --> W["Esc"]
        X["v"] & Y["^"] --> W
        W --> Z["Esc"]
        AA["v"] & AB["^"] --> Z
        AB --> AC["Esc"]
        AD["v"] & AE["^"] --> AC
        AC --> AF["Esc"]
        AG["v"] & AH["^"] --> AF
        AF --> AI["Esc"]
        AJ["v"] & AK["^"] --> AJ
        AJ --> AL["Esc"]
        AM["v"] & AN["^"] --> AJ
        AN --> AO["Esc"]
        AP["v"] & AQ["^"] --> AJ
        AQ --> AR["Esc"]
        AS["v"] & AT["^"] --> AR
        AR --> AU["Esc"]
        AV["v"] & AW["^"] --> AU
        AW --> AX["Esc"]
    end

    style ESC fill:#f9f,stroke:#333
    style V fill:#ccf,stroke:#333
    style W fill:#cfc,stroke:#333
    style AC fill:#fcc,stroke:#333
    style AN fill:#cff,stroke:#333
    style AJ fill:#ffc,stroke:#333
    style AK fill:#ffc,stroke:#333
    style AL fill:#ffc,stroke:#333
    style AF fill:#cfc,stroke:#333
    style AG fill:#cfc,stroke:#333
    style AJ fill:#cfc,stroke:#333
    style AK fill:#cfc,stroke:#333
    style AL fill:#cfc,stroke:#333
    style AM fill:#cfc,stroke:#333
    style AN fill:#cfc,stroke:#333
    style AJ fill:#cfc,stroke:#333
    style AK fill:#cfc,stroke:#333

10.2010 Gallery 310 75

Additional routines

Time Discount

The Time discount option is used to set time periods during which drinks are to be sold at a discount.

A percentage rate is given as a discount on all drinks during the set periods.

Seven different discount periods can be programmed on a weekly basis.

For each period a start day and time, and an end day and time must be defined.

The start and end days are identified by progressive numbers: (Monday=0, Tuesday=1, etc.) and all weekdays (ALL=7).

This means:

  • A time discount period that crosses midnight requires two period settings, see Example 1, periods 1 and 2.
  • If a time discount is to apply within the same period of time every day of the week, e.g. from 10 a.m. to 2 p.m. (10:00 to 14:00), one period setting stating ALL as start and end day is sufficient. If a time discount should apply only some of the days of a week, e.g. Saturdays and Sundays, separate periods must be defined for each of these days, see Example 2 next page.
  • A period cannot have a 'start time' later than the 'end time', see Non Example next page.
  • The same time period cannot include days from different weeks, i.e. a period cannot be set from Monday to Monday.

76 Gallery 310 10.2010

Example 1:

- A time discount is to apply Monday to Friday from 10:00 p.m. to 06:00 a.m. Furthermore, time discount is to apply all day during week-ends. Three period settings are required to define this combination of time discounts:

Period 1
Set start day ALL=7 Set start time 22:00
Set end day ALL=7 Set end time 23:59
Result: Time discount is given between 10:00 p.m. and midnight of the same day.
Period 2
Set start day ALL=7 Set start time 00:00
Set end day ALL=7 Set end time 06:00
Result:Time discount is given between midnight and 06:00 a.m. of the same day.
Period 3
Set start day Sa=5 Set start time 06:00
Set end day Su=6 Set end time 23:59
Result: Time discount is given continuously all through the week-end.

Example 2:

- A time discount is to apply Saturdays and Sundays between 10:00 a.m. and 2:00 p.m. Separate periods must be defined for each of the two days:

Period 1
Set start day Sa=5 Set start time 10:00
Set end day Sa=5 Set end time 14:00
Period 2
Set start day Su=6 Set start time 10:00
Set end day Su=6 Set end time 14:00
Result: Time discount is given on Saturdays and Sundays between 10:00 a.m. and 2:00 p.m.

Non example:

Period 1
Set start day A||=7 Set start time22:00
Set end dayAll=7 Set end time06:00
Result: No time discount will be given as the end time cannot be earlier than the start time for the same 'day' or 'ALL'. In this case a time discount up till midnight and another one from midnight and onwards should have been defined. (See Example 1, Periods 1 and 2)

Additional routines

Setting time discount

- Follow this diagram to set the discount percentage rate and to define one or more time periods (up to seven periods) in which it is to apply.

Douwe Egberts Gallery 310 - Setting time discount - 1

If the discount key is used during an active Time discount period, the higher of the two discount rates will apply.

Douwe Egberts Gallery 310 - Setting time discount - 2

flowchart
graph TD
    A["Start"] --> B["SHORT CUTS --- (1)=Rinse J=Counter (2)=Test 4=Menu (1) (2) (3) (4)"]
    B --> C["4"]
    C --> D["Filling / Clean"]
    D --> E["Machine settings"]
    E --> F["Set freevend, global"]
    F --> G["Time discount"]
    G --> H["Set Time discount (0-100):20"]
    H --> I["Set day(s)"]
    I --> J["Period 1"]
    J --> K["Set start day: (Mo=0, Su=6, Al=7); (-) (+) Esc OK"]
    K --> L["Set end day: (Mo=0, Su=6, Al=7); (-) (+) Esc OK"]
    L --> M["Set start time: Time: 22:00 (-) (+) --> OK"]
    M --> N["Set end time: Time: 23:59 (-) (+) Esc OK"]
    N --> O["End"]
    O --> P["Menu SELECTION : Operator technician Esc"]
    P --> Q["Gallery 310"]
    Q --> R["End"]
    S["Esc"] --> D
    T["Esc"] --> F
    U["Esc"] --> G
    V["Esc"] --> I
    W["Esc"] --> J
    X["Esc"] --> K
    Y["Esc"] --> L

Energy saving periods

In order to save electric power when the machine is not in use, this function is used to lower the water temperature in the boiler and to switch off the door light.

The energy saving function is enabled / disabled in 'Set state'.

7 energy saving periods can be programmed on a weekly basis.

For each period a start day and time, and an end day and time must be defined. The start and end days are identified by progressive numbers: (Monday=0, Tuesday=1, etc.) and all weekdays (ALL=7).

This means:

  • An energy saving period that crosses midnight requires two period settings, see Example, periods 1 and 2.
  • If the periods are set overlapping, the machine will be shut down as long as it is covered by one of these periods, see. Example: Period 3.x The same time period cannot include days from different weeks, i.e. a period cannot be set from Monday to Monday.
  • A period cannot have a 'start time' later than the 'end time', see Non Example 2.
  • Non Examples 1 and 2 illustrate settings which will give unintended results.

The temperature during the energy saving period is set in 'set temperature'

Example

The vending machine is to run Monday to Friday from 07:00 till 22:00. The remaining time of the week and during the weekend the machine is set to energy saving. Three periods have to be set as follows:

Period 1
Set start day AL=7 Set start time 22:00
Set end day AL=7 set end time 23:59
Result: The machine is ‘shut down’ every day from 22:00 till midnight the same day.
Period 2
Set start day AL=7 Set start time 00:00
Set end day AL=7 set end time 07:00
Result: The machine is ‘shut down’ from midnight 00:00 till 07:00 in the morning the same day.
Period 3
Set start day Fr=4 Set start time 22:00
Set end day Su=6 set end time 23:59
Result: The machine is shut down from Friday evening at 22:00 till Sunday evening at 23:59.

Non Example 1:

Period 1
Set start dayMo=0Set start time22:00
Set end dayFr=4set end time07:00
Result: The machine is ‘shut down’ Monday at 22:00 till Friday at 07:00 which was not the intention.

Non Example 2:

Period 1
Set start dayAll=7Set start time22:00
Set end dayAll=7set end time07:00
Result: The machine is not ‘shut down’ as the end time must not be earlier than the start time for the same day or the setting ‘ALL’.

Additional routines

Switching off the door light during the energy saving mode is enabled / disabled in 'set doorlight'.

Douwe Egberts Gallery 310 - Additional routines - 1

If a selection button is activated during an energy saving period, the machine leaves the energy saving mode and returns to the vend mode. As soon as the temperature in the water tank has reached the 'nominal temperature', the machine is ready for vend and a drink can be selected.

When the selection buttons have been left untouched for more than 10 minutes after the last drinks dispensing, and an energy saving period is still in force, the machine returns to the energy saving mode.

Setting energy saving periods

- Follow this diagram to define one or more energy saving periods (up to seven periods).

- Setting a period means scheduling the machine to reduce the temperature for the boiler heating to the temperature set in 'Set temperature' and to switch off the door light, if 'Set doorlight' is enabled.

Douwe Egberts Gallery 310 - Setting energy saving periods - 1

Temperature should never be set below 65 °C.

Additional routines
Douwe Egberts Gallery 310 - Setting energy saving periods - 2

flowchart
graph TD
    A["Start"] --> B["SHORTCUTS"]
    B --> C["Filling / Clean"]
    C --> D["Machine settings"]
    D --> E["Set freevend, global"]
    E --> F["Energy saving"]
    F --> G["Save energy On/Off"]
    G --> H["Set day(s)"]
    H --> I["Set time"]
    I --> J["Set temperature"]
    J --> K["Set doorlight"]
    K --> L["Energy saving"]
    L --> M["Energy saving"]
    M --> N["Energy saving"]
    N --> O["Energy saving"]
    O --> P["Energy saving"]
    P --> Q["Energy saving"]
    Q --> R["Energy saving"]
    R --> S["Energy saving"]
    S --> T["Energy saving"]
    T --> U["Energy saving"]
    U --> V["Energy saving"]
    V --> W["Energy saving"]
    W --> X["Energy saving"]
    X --> Y["Energy saving"]
    Y --> Z["Energy saving"]
    Z --> AA["Energy saving"]
    AA --> AB["Energy saving"]
    AB --> AC["Energy saving"]
    AC --> AD["Energy saving"]
    AD --> AE["Energy saving"]
    AE --> AF["Energy saving"]
    AF --> AG["Energy saving"]
    AG --> AH["Energy saving"]
    AH --> AI["Energy saving"]
    AI --> AJ["Energy saving"]
    AJ --> AK["Energy saving"]
    AK --> AL["Energy saving"]
    AL --> AM["Energy saving"]
    AM --> AN["Energy saving"]
    AN --> AO["Energy saving"]
    AO --> AP["Energy saving"]
    AP --> AQ["Energy saving"]
    AQ --> AR["Energy saving"]
    AR --> AS["Energy saving"]
    AS --> AT["Energy saving"]
    AT --> AU["Energy saving"]
    AU --> AV["Energy saving"]
    AV --> AW["Energy saving"]
    AW --> AX["Energy saving"]
    AX --> AY["Energy saving"]
    AY --> AZ["Energy saving"]
    AZ --> BA["Energy saving"]
    BA --> BB["Energy saving"]
    BB --> BC["Energy saving"]
    BC --> BD["Energy saving"]
    BD --> BE["Energy saving"]
    BE --> BF["Energy saving"]
    BF --> BG["Energy saving"]
    BG --> BH["Energy saving"]
    BH --> BI["Energy saving"]
    BI --> BJ["Energy saving"]
    BJ --> BK["Energy saving"]
    BK --> BL["Energy saving"]
    BL --> BM["Energy saving"]
    BM --> BN["Energy saving"]
    BN --> BO["Energy saving"]
    BO --> BP["Energy saving"]
    BP --> BQ["Energy saving"]
    BQ --> BR["Energy saving"]
    BR --> BS["Energy saving"]
    BS --> BT["Energy saving"]
    BT --> BU["Energy saving"]
    BU --> BV["Energy saving"]
    BV --> BW["Energy saving"]
    BW --> BX["Energy saving"]
    BX --> BY["Energy saving"]
    BY --> BZ["Energy saving"]
    BZ --> CA["Energy saving"]
    CA --> CB["Energy saving"]
    CB --> CC["Energy saving"]
    CC --> CD["Energy saving"]
    CD --> CE["Energy saving"]
    CE --> CF["Energy saving"]
    CF --> CG["Energy saving"]
    CG --> CH["Energy saving"]
    CH --> CI["Energy saving"]
    CI --> CJ["Energy saving"]
    CJ --> CK["Energy saving"]

Display messages and trouble shooting

Display messages

If the vending machine shows one of the display messages mentioned below, please follow the suggestions for remedy under Corrective action. If the error remains, please call for service.

If a display message appears that is not mentioned here, please call for service..

Display message Reason and/or Corrective action
Base tray full•Empty and clean base tray. Wipe it dry.
Cleaning required•The ‘rinse time period’ is exceeded. Clean the machine and use one of the rinse functions, see “Rinsing the machine” on page 39.
Drip tray full•Empty and clean drip tray. Wipe sensor dry
Energy saving mode•Energy saving is active. At the press of a selection button, the machine will return to vend mode. When the water is sufficiently heated, the machine is ready to dispense drinks.If the selection panel is left untouched for 10 minutes, the machine will return to energy saving mode.
No SB1 (or2) cyl. pressure•Remove blocking object from upper valve of brewer cylinder.
Out of service•Turn the machine off and on.
Please remove cup•Remove cup from cup carrier.
Please remove pot•Remove jug from jug platform.
Rinse in progress..•Wait until machine has finished automatic rinse function.
SB Piston error•Clean the brewer unit.
SB Scraper error•Clean the brewer unit.

Display messages and trouble shooting

Display message Reason and/or Corrective action
Temperature lowWait until the water is heated sufficiently (maximum 13 minutes).
Water level low•Descale water inlet valve.Remove impurities from water filter. Replace if necessary.Remove impurities from water supply connection.
Branch pipe error•Switch machine off and on.Remove blocking cup•Clean branch pipe system, i.e. dispense head, hoses and mixing funnels

Display messages and trouble shooting

Trouble shooting

If the vending machine does not function correctly and does not show a display message, check the following points before calling for service.

Fault Corrective action
Coins have difficulties being accepted.•Press the coin return button• Please confer with suppliers manual.
Drinks are cold• Check if power has been interrupted recently or check if thermostat is defective.
Flavour of drink is not satisfactory• Wrong ingredients. Use correct ingredients, i.e. correct whitener for coffee and tea. Use only ingredients recommended for vending machines.• Check if components are clean. Replace and rinse thoroughly as necessary.• Ensure that canisters are located in their correct place.• Ensure that hoses from ingredient canisters are located correctly in the dispense head.
Freshbrewer unit is malfunctioning.•Reassemble freshbrewer unit correctly.
Ingredients are moist and become lumpy in canisters•Remove dust from grid at rear of machine with a vacuum cleaner from outside or take out fan and clean box from the inside of the machine.•Check for blockage around mixing funnels. Remove and reinstall components as necessary.
Liquid escaping from machine• Ensure that solid waste container, trays, canisters, mixing funnels and dispensing hoses are positioned correctly.• Check if sensor for drip tray lid is soiled. Clean as necessary.

Display messages and trouble shooting

Fault Corrective action
Liquid in bottom of machine.•One or more hoses of the dispense head are not in place.•A whipper housing seal is missing.
Machine dispenses drinks for free•Check prices. Reset as necessary.•Switch off free vend.
Machine is out of function• Check the power supply cord and connect it correctly if required.•Check fuses outside of the machine, replace as necessary.• Check if the drip tray or base tray is empty. Empty, wipe and dry sensors.•Ensure that the door is properly closed.
Mixing system overflows.• Mixing funnel(s) blocked. Replace or clean blocked part(s). Check if they are positioned correctly.• Leak in mixing system. Check if the sealing ring is missing at the mixing funnel.
No drinks are dispensed• Check if mixing funnels are blocked, and clean as necessary.•Check the coffee/tea filter, and clean as necessary.
Only water is dispensed, no ingredient•Ensure that canister spout(s) is (are) open.•Check if the ingredient canisters are empty. Refill as necessary.•Ensure that canisters are properly located.•Ensure that canister coupling is fitted in canister.• Check if the mixing funnels are blocked. Clean and relocate.
Quantity of drink is inadequate or dispensing hose has a kink• Replace or clean clogged components. Install hose of correct length.

10.2010 Gallery 310 85

Display messages and trouble shooting

Fault Corrective action
The drip tray or the solid waste container is full with water or waste•Empty
Too little water or no water is dispensed•Ensure that water pipes are not blocked.
No cups are dispensed•Check cup mechanism and cup turret. remove jammed cups and refill cups as necessary.
Drinks dispensed, but no cups and no display messages•Cup sensor glasses are soiled, wipe dry.
Machine does not shut down when drip tray is full.• Check if sensors in drip tray are soiled. Clean as necessary.
Identification
Identification
Machine type:Gallery 310 / FB 7300
Serial number:
Europæiske direktiver:Erstattet af:
European directives:Repealed by:
2006/42/EC
73/23/EC + 93/68/CE2006/95/CE
89/336/EC + 92/31/CE + 2004/108/EC
93/68/CE
90/128/EC2002/72/CE
80/590/EEC and EC1935/2004
89/109/EEC
Harmoniserede standarder. Tekniske specifikationer Harmonised standards. Technical specifications
IEC EN 60335-1 : 2002 + A11:20005 +A1:2005 + A12:2006 + A2:2006
IEC EN 60335-2-75 : 2004 + A1:2005 + A11:2006 EN 50366:2003 + A1:2006
EN ISO 11201 and EN ISO 3744
EN 55014-1 + A1+ A2
EN 55022 + A1 + A2
EN 55014-2 + A1
EN 61000-3-2
EN 61000-3-3 + A1
EN 61000-4-2 + A1 + A2
EN 61000-4-3 + A1 + A2
EN 61000-4-4 + A1
EN 61000-4-5 + A1
EN 61000-4-6 + A1
EN 61000-4-11 + A1

Douwe Egberts Gallery 310 - Trouble shooting - 1

Wittenborg ApS
Seebladsgade 1-3, DK-5000 Odense C
Telephone +45 7218-6000
A company of N&W Global Vending S.p.A. www.nwglobalvending.com

OVERENSTEMMELSESERKLÆRING DECLARATION OF CONFORMITY CE

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Product information

Brand : Douwe Egberts

Model : Gallery 310

Category : Coffee maker