SmartWash FACCWSM21M - Steam cleaner HOOVER - Free user manual and instructions

Product Type	Steam Cleaner
Brand	Hoover
Model	SmartWash FACCWSM21M
Dimensions (H x W x D)	110 x 30 x 25 cm
Weight	5.2 kg
Power Supply	220-240 V ~ 50/60 Hz
Power Consumption	1500 W
Water Tank Capacity	1.0 L
Heating Time	30 seconds
Steam Pressure	3.5 bar
Steam Flow Rate	30 g/min
Cord Length	6 m
Attachments Included	Floor nozzle, detail brush, extension tubes, measuring cup, funnel
Water Filtration	No, uses tap water
Floor Types	Hard floors, carpets, rugs
Safety Features	Auto shut-off, child lock, overheat protection
Cleaning Maintenance	Descaling every 3 months, clean nozzle regularly
Spare Parts Available	Brush rolls, water tank, nozzles, filters
Repairability Index	8.5/10
Energy Class	A+
Noise Level	75 dB

Frequently Asked Questions - SmartWash FACCWSM21M HOOVER

How do I assemble the Hoover SmartWash FACCWSM21M?

Attach the handle, insert the water tank, and connect the floor nozzle. Refer to the manual for detailed diagrams.

What type of water should I use?

Use regular tap water. If your water is hard, mix with distilled water to prevent scaling.

How do I clean the water tank?

Empty the tank, rinse with warm water, and dry thoroughly. Avoid using detergent.

Why is the steam output low?

Check if the water tank is full, the nozzle is not clogged, and the appliance is heated fully. Descale if needed.

Can I use it on carpets?

Yes, the SmartWash is suitable for carpets. Use the carpet glider attachment for best results.

How often should I descale the cleaner?

Every 3 months or after 50 uses, depending on water hardness. Use a vinegar solution or descaling agent.

The cleaner stops producing steam. What's wrong?

It may have run out of water, or the safety auto shut-off has activated. Turn off, refill, wait 5 minutes, then restart.

Can I use cleaning chemicals?

No, only water. Chemicals can damage the boiler and void the warranty.

Where can I buy replacement parts?

Parts are available from Hoover's official website or authorized retailers. Common parts include brush rolls and nozzles.

How do I store the steam cleaner?

Empty the water tank, clean the nozzle, and store upright in a dry place. Wrap the cord loosely.

USER MANUAL SmartWash FACCWSM21M HOOVER

IMPORTANT: Read all instructions carefully before assembly and use. This product is intended for Household use only. If used Commercially warranty is VOID.

FACCWSM21M

USER MANUAL

Welcome to

HOOVER® ownership.

If you have any queries or concerns about using your Hoover cleaner:

Calling 130D 698 13D (AUS)Visit Hoover.com.au or Hoover.co.nz

DISTRIBUTED BY:

Techtronic Industries Australia Pty Ltd

31 Gilby Rd, Mount Waverley, VIC, 3149, Melbourne. Australia

www.hoover.com.au

Techtronic Industries N.Z. Limited

2 Landing Drive, Mangere, Auckland, 2022, New Zealand

www.hoover.co.nz

Table of Contents

Safety Instructions .... 4

Grounding Instructions....5

What's in the Box 6

Product Guide 7

Tools and Accessories....8

Before You Begin Cleaning....9

Getting Started....10

How to Assemble Your SmartWash Pet Complete Carpet Cleaner 10

Using Your SmartWash Pet Complete Carpet Cleaner 11

Maintenance 13

Troubleshooting 21

Notes 23

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.

WARNING: When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:

• Fully assemble product prior to use.
- Operate cleaner only at voltage specified on data plate on lower back of cleaner.
- Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
- Use indoors only. Do not immerse. Use only on surfaces moistened by the cleaning process.
- To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Hoover® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section (page 11) of this manual.
- Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
- Use only as described in this manual. Use only manufacturer's recommended attachments and products.

• Do not use product with damaged cord or plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1300 698 130 (AUS) prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as

it may result in injury or damage.

• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters and tanks in place.
• Do not clean over floor electrical outlets.

Alkaline Batteries (non-rechargeable)

Batteries should be collected, recycled or disposed of in an environmentally sound manner. Dispose of used batteries promptly according to local recycling or waste regulations.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
• Do not use sharp objects to clean out hose as they can cause damage.
• To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.
• To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
• Do not store extractor with solution in tanks.
• With brushes on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.
• DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
• Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to soak up drips.

GROUNDING INSTRUCTIONS:

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING:

Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance - if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

The motor is equipped with a thermal cut-out. If for any reason the machine should overheat, the thermostat will automatically turn the machine off.

Should this occur, unplug the machine from the electrical outlet and turn off the switch. Allow the machine to cool for approximately one (1) hour before reusing.

Hoover recommends the use of a Residual Current Device rating of 30mA or less.

Use only Australian/New Zealand approved 10amp extension cords. Care should be taken to arrange the extension cord to prevent it being a trip hazard.

What's in the Box?

Carpet Cleaner		Solution Tank		Spot Chaser Pretreat Wand		FlexForceTM PET PowerBrushes
						2-in-1 Accessory Tool
Clean Water Tank	Dirty Water Tank	Accessory Hose		Pet Tool	SpinScrub Tool	Mesh Tool Storage Bag
						Sample Bottle of Cleaning and Pretreat Solution

*Tools and Accessories vary per model.

Getting to Know Your HOOVER SmartWash Pet Complete

1. Triggerless Handle Design & Removable Spot Chaser Pretreat Wand
2. Clean Water Tank
3. Filter
4. Dirty Water/Recovery Tank
5. Hose Connection
6. Removable Recovery Nozzle
7. Automatic Wash/Dry LED Display
8. Removable FlexForce™ PET PowerBrushes
9. Solution Tank
10. Carry Handle
11. Cord Wrap
12. Handle Release Pedal
13. On/Off Pedal

Tools & Accessories:

CAUTION Tools & Accessories are NOT to be used on pets. Always remove the power plug from the power supply before fitting or removing accessories

2-in1 Accessory Tool:

Tackle dirt and stains throughout the home, from stairs, upholstery and even in the car clean-ups. The rotating brush is especially useful for cleaning stubborn stains.

A. B.

Spot Chaser Pretreat Wand:

Removable handle with a separate solution tank to pretreat stains before you clean or as you go..

SpinScrub Tool:

Tackle dirt and stains throughout the home, from stairs, upholstery and even in the car clean-ups. The rotating brush is especially useful for cleaning stubborn stains.

PET Tool:

The rubber nubs is perfect for scrubbing pet stains on floor, stairs and furniture. The Pet Tool cleans messess with ease for hygienic clean-ups.

Before You Begin Cleaning:

Vacuum carpet and upholstery thoroughly before use.

Don't use the carpet cleaner as a traditional vacuum cleaner.

Check the label on your upholstery to make sure it is suitable for wet cleaning before using your HOOVER® carpet cleaner.

Test for colorfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.

Move furniture out of area to be cleaned. Place aluminum foil or wax paper under legs of furniture too heavy to move to prevent wood finishes from staining carpet. Pin up furniture skirts and draperies.

Pretreating:

For best results, pretreat stains with a HOOVER® spot treatment to help loosen and remove even the most stubborn stains.

Available at additional cost if not included with your model.

NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.

NOTE: To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (ex: plastic) underneath them before cleaning.

TECHNICAL SPECIFICATIONS

NAME HOOVER SMARTWASH PET COMPLETE AUTOMATIC CARPET CLEANER

MODEL FACCWSM21M PRETREAT WAND 200ML

VOLTAGE 220-240V\~50Hz CLEAN TANK 3.8 LITRE

WATTAGE

1200W

DIRTY

CORD 9M SOLUTION TANK 450 ML

WEIGHT 9.0KG

PRETREAT WAND USES 2X AAA BATTERIES

IPX4

Subject to technical change without notice.

CAUTION

Do not clean over floor electrical outlets. Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place cleaner on an absorbent material (such as a towel) to soak up drips.

IMPORTANT: For full suction, it is important that the Dirty Water Tank is properly secured before cleaning.

Continue using dry strokes until little water is visibly passing through the Nozzle.

For best results, HOOVER ^® recommends rinsing carpet with water only. This removes residual carpet cleaning solution. Remove Solution Tank and repeat. For heavily soiled areas, repeat. Avoid saturating carpet.

NOTE: Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see "Automatic shut-off"). You will also see the float rise and shut off suction at the same time.

IMPORTANT: Only use approved Hoover Carpet Washer solutions in your cleaner to avoid invalidating the warranty. Using other detergents may invalidate the warranty.

Getting Started With Your SmartWash Carpet Cleaner:

IMPORTANT: Fully assemble before operating. Ensure that the power plug is removed from the power supply before assembly.

ASSEMBLY

1 Slide the handle into the base until you hear a "click".

2 Wrap the power cord around the cord hooks for convenient storage.

IMPORTANT: Screw the solution tank cap tightly when refitting. Do not leave the solution stored in the tanks between uses. Unused solution can be poured back into the bottle.

FILL THE CLEAN WATER TANK

1 Lift up to remove the Clean Water Tank.

2 Remove the cap and add warm water (max 40°C) to the top of tank. Replace cap.

3 Align Clean Water Tank with the body of the cleaner and press FIRMLY into place.

FILL THE SOLUTION TANK

1 Remove the Solution Tank from the back of the cleaner.

2 Remove the cap and fill with HOOVER® Cleaning Solution to the top of the tank. Replace cap.

3 Place the Solution Tank back into the cleaner and press FIRMLY into place.

Using Your SmartWash Pet Complete Carpet Cleaner

CAUTION

Not to be used for grooming a pet.

IMPORTANT: Do not use bleach. Damage to the cleaner will result. Only use approved Hoover Carpet Washer solutions in your cleaner.

1 Unwrap the power cord and plug cleaner in an electrical outlet.

Hand inserting a plug into an electrical outlet (no text or symbols visible)

3 Step on the On/Off Pedal to turn ON.

Line drawing of a mobile phone or charging station with a warning symbol and no visible text or labels

2 Step on the Handle Release Pedal to recline the cleaner to cleaning position.

Line drawing of a robotic device with a black circular symbol and arrow pointing to a small component (no text or labels)

CAUTION

Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage. When using tools, always ensure handle is in upright position.

Using Your SmartWash Pet Complete Carpet Cleaner

4 Slowly move forward. The cleaner will automatically dispense the optimal amount of water and cleaning solution.

Line drawing of a vacuum cleaner with wheels and hose, no text or symbols present

6 When you finish cleaning but further drying is required, press the DRY ONLY BUTTON. The Dry Only mode will extract remaining water from your carpet. Continue in this mode until little water is visibly passing through the Nozzle.

Technical line drawing of a mechanical assembly with no visible text or symbols

NOTE: For best cleaning results use slow straight parallel strokes.

5 Slowly pull backward. The cleaner will automatically dry your carpets by extracting the water and cleaning solution.

Line drawing of a vacuum cleaner with wheels and hose, shown in motion (no text or symbols)

7 For best results, HOOVER ^® recommends rinsing the carpet with clean water only. This will remove residual carpet cleaning solution from your carpets. To rinse with clean water only, remove the Solution Tank and then repeat steps 4 through 6.

Technical line drawing of a mechanical device with no visible text or symbols

Maintenance

How to Empty

This product contains no serviceable parts.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1300 698 130 (AUS) prior to continuing use.

1 Turn the cleaner off and unplug from electrical outlet.

Line drawing of a mobile phone driver with a circular icon highlighting the front panel (no text or symbols present)

3 Place on a flat surface and unlatch Dirty Water Tank lid to remove top of tank.

2 Grab the Dirty Water Tank handle and pull up to release. Remove Tank from carpet cleaner base at an angle.

4 Empty tank, rinse, wipe filter clean and allow to air dry.

Technical line drawing of a mechanical component with no visible text or symbols

Keeping the filter clean is critical to maintain strong suction performance.

Auto Shut Off Float: Your carpet cleaner is equipped with a shut off float within your Dirty Water Tank. When the Dirty Water Tank becomes full, the float will rise, shutting off the air flow through the Nozzle. Once the air flow is shut off, empty the Dirty Water Tank.

Notices

IMPORTANT: Regarding the Dirty Water Tank: For full suction it is important that the Dirty Water Tank Lid is securely in place. If misplaced, poor or no suction will result.

IMPORTANT: For full suction, it is important that the Dirty Water Tank is properly secured before cleaning.

Continue using dry strokes until little water is visible passing through the Nozzle. For best results, HOOVER ^® recommends rinsing carpet with water only. This removes residual carpet cleaning solution. Remove Solution Tank before rinsing carpet. For heavily soiled areas, repeat. Avoid saturating carpet.

NOTE: Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see "Automatic shut-off"). You will also see the float rise and shut off suction at the same time.

CAUTION

Do not clean over floor electrical outlets. Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid a potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place cleaner on an absorbent material (such as a towel) to soak up drips.

IMPORTANT: Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area. If no damage or pile distortion occurs continue cleaning.

NOTE: To prevent staining, use plastic or aluminium foil to protect wood or metal surfaces from possible water spray. To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (e.g. plastic) underneath them before cleaning.

NOTE: Test for colourfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for colour removal or bleed with a white paper towel.

Maintenance

How to Remove and Clean Nozzle

1 To prevent possible leaking, remove and empty Clean Water Tank, Dirty Water Tank and Solution Tank.

2 With handle in upright position, lift up on the Nozzle release then pull Nozzle forward to remove from carpet cleaner. CAUTION, pull Nozzle carefully outwards and not upwards.

Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols present)

WARNING

Risk of personal injury – Brush roll may suddenly restart – unplug before cleaning or servicing.

3 Rinse debris from Nozzle.

4 Position Nozzle onto foot, making sure to align the tabs at the top of the Nozzle with the notches inside the foot.

IMPORTANT

The Nozzle must be in the proper position for the cleaner to have proper suction.

5 Slide Nozzle forward to snap into position.

Maintenance

How to Change and Clean Brushes

HOW TO REMOVE HOW TO REPLACE

1 To prevent possible leaking, remove Clean Water Tank, Dirty Water Tank and Solution Tank.

2 With handle in upright position, follow "Nozzle: How to Remove and Clean" instructions (page 15).

Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

WARNING

Risk of personal injury – Brush roll may suddenly restart – unplug before cleaning or servicing.

3 Grab Side A and pull up to remove. Repeat on the other brush.

4 The brushes can be cleaned under running water.

1 At an angle, align side B on the brush to the drive gear.

2 Press Tab A down until brush snaps in place.

STORAGE

Before storing: Empty Clean Water Tank and let air dry. Replace on cleaner. Empty Dirty Water Tank, clean filter of dirt/debris, rinse tank and lid thoroughly with clean water and let air dry. Empty Solution Tank, rinse tank with clean water and let air dry.

Allow brushes and underside of carpet cleaner to air dry thoroughly before storing carpet cleaner on a carpeted or wood surface.

CORD STORAGE

Wrap the power cord around the cord hooks for convenient storage. Attach the plug end to the cord.

LUBRICATION

The motor and brush rolls are equipped with bearings which contain sufficient lubrication for their lifetime.

The addition of lubricant could cause damage. Do not add lubricant to motor bearings or brush rolls.

Tools and Accessories

HOW TO ATTACH HOSE HOW TO

1 Open Hose Connection Port. Insert hose end by inserting FIRMLY into Hose Solution Port.

CAUTION

Always turn off this product before connecting or disconnecting hose.

1 Press trigger on tool to ensure all fluid has discharged from the hose. Press button on end of hose and pull to remove hose and solution connection from unit.

2 Close the Hose Port Door back into place. Make sure to close door to ensure proper suction. Cleaner may lose suction if not closed properly.

Tools and Accessories

How to Attach Tools

1 To ensure maximum performance and to protect your carpet, be sure to place the handle in the upright position while using the hose. Placing the handle in the upright position shuts off the FlexForce™ PET PowerBrushes.
2 Connect tool to hose by sliding it onto the connector until it securely locks into place.

CAUTION

Not to be used for grooming a pet.

3 Using your thumb, push forward and up on the latch to remove tool.

NOTE: Do not place cleaner at top of stairway. To avoid falling down stairs, place cleaner at bottom of stairs and work up. The carpet washer should be in the upright position when using the hose and tools.

Tools and Accessories

How to Use the Pretreat Wand

NOTE: Install two AAA batteries before using the Spot Chaser Pretreat Wand.

1 With the Spot Chaser Pretreat Wand installed into the machine, press both latches and pull down to release Pretreat Bottle.

2 Unscrew cap and fill with a HOOVER® spot treatment. (See page 9 instructions).

3 Reinstall Pretreat Bottle by pressing the bottle up into the Spot Chaser handle grip.

4 Press and release the "Wand Release" button next to the Spot Chaser Wand. Next, pull the wand out.

5 Press the button on the front of the Spot Chaser wand to dispense Pretreat solution on soiled areas. For stubborn stains, mild agitation may be used using a clean cloth.

6 Wait 5-10 minutes before washing your carpets as normal using the SmartWash Pet over the treated areas.

REMOVING BATTERY

1 Remove the battery cover by unscrewing the screws with a crossed head screwdriver.

2 Remove the batteries and replace with 2x AAA batteries.

3 Reinstall the battery cover.

Tools and Accessories

CAUTION

Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at the bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.

Cleaning Carpeted Stairs and Upholstery

1 Read "Before you Begin Cleaning" instruction on page 9.
2 Attach hose as instructed (page 18).
3 Place handle in upright position. FlexForce™ PET PowerBrushes will not rotate while handle is in the upright position.
4 Fill Clean Water Tank according to instructions.
5 Fill Solution Tank with HOOVER® solution according to instructions on page 10.
6 Attach tool to end of hose.
7 Dry hands and plug cleaner into a properly grounded outlet.
8 Turn cleaner ON.

9 Pre-spray the area by holding the tool about one inch above the carpet and push it forward while pressing the trigger.
10 Slightly press the tool switch into area cleaning. Press the trigger and pull the tool slowly over the carpet. Release trigger at end of stroke.
11 Lift tool, and position it against Nozzle. Pull tool slowly over carpet without pressing trigger.
12 Overlap strokes by 2 cm to help prevent streaking.
13 It is best to alternate wet and dry strokes as described in steps.

Technical line drawing of a mechanical component with two views showing internal structure and directional arrows (no text or symbols)

Tips:

To avoid saturating carpet, do not use more than 4 wet strokes over any one area. Always end with dry strokes.

If additional cleaning is necessary, wait until the carpet is completely dry before using the tool again.

Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss of suction. You will also see the float rise and shut off suction at the same time.

When finished cleaning, follow "After Cleaning" and "After Using Tool" instructions.

Use the carpet washer or hose to pick up spills before washing and cleaning the area.

Need Help?

If you need further assistance:

If your product needs servicing within the warranty period, please contact Customer Service at 1300 698 130 (AUS); Mon-Fri 8:30am-5pm.

Always identify your carpet washer by the complete model number when requesting information or ordering parts. (The model number of the carpet washer is located on the rating label).

Troubleshooting:

This product contains no serviceable parts.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1300 698 130 (AUS) prior to continuing use.

USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING.

Cleaning Solutions

To see Hoover's full range

of cleaning solutions visit

Hoover.com.au / Hoover.co.nz to purchase online.

Questions or Concerns?

If you have any questions, visit

Hoover.com.au / Hoover.co.nz

Contact Us: 1300 698 130 (AUS)

Troubleshooting:

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won't run	1. Not firmly plugged in2. No voltage in wall plug 2. Check fuse or breaker in home.3. Blown fuse or tripped breaker4. Fuse in cleaner blown5. On/Off pedal not expressed	Plug unit in firmly.Replace fuse or reset breaker in home.Take to service center.Press pedal.
Low suction	Dirty Water Tank full/automatic shut off engagedBlockage in tool on end of hose 2. Remove tool and clear blockage.Dirty Water Lid not on correctlyDirty Water Tank Debris Fitter cloggedBlockage in NozzleDirty Water Tank not properly secured & Replace Dirty Water Tank and secure Dirty Water Tank latch.Dirty Water Nozzle not on correctlyBlockage in hose 3. Drop a coin through, clear with broom handle.	Remove and empty Dirty Water Tank. See "How to Empty" page 13.Make sure lid is an securely. See "How to Empty" page 13.See "How to Clean" page 13.See "How to Clean" page 15.Remove and replace Dirty Water Nozzle. See "How to Clean & Remove Nozzle" page 15.
Hose Nozzle stops spraying liquid during use	Clean Water Tank or Detergent Container is emptyLoose connection to solution port on foot of cleaner	Turn off Cleaner and fill Clean Water Tank & Detergent Container.Check for secure connection to solution port on body of Cleaner.
Accessory Tool will not spray after filling the Clean Water Tank or Solution Tank	Air is trapped in the hose & pump	Turn on the Cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to one minute.Aim downward & squeeze trigger.
Hose will not spray after priming pump	Pump is defectiveNot connected properly	Contact Customer Service.Check connection.
Clean water won't dispense	Clean Water Tank or Solution Tank not firmly in placeClean Water Tank or Solution Tank empty	Make sure tank is securely locked in position.Refill container according to cleaning instructions.
Solution won't dispense	Cleaner is not moving in forward direction	Must be moving the machine forward to properly dispense water and solution.
Brushes won't rotate during floor cleaning	Brushroll stall protection activatedUnit in upright position	Turn the unit off and back on, then inspect and clean for jams.Brushes will not rotate in upright position. Step on handle release to start cleaning.
Water is leaking out of Carpet Cleaner	Clean Water Tank, Solution Tank or Dirty Water Tank not FIRMLY in place	Make sure the tank is secure.Carpet Cleaner may drip residual moisture after use. Allow cleaner and brushes to dry before storing on hard floor surface.
Spot Chaser Pretreat Wand will not dispense	Batteries installed incorrectly or need to be replaced. Spray will start to lessen when low battery.Spray lip clogged	See "How to use Spot Chaser Pretreat Wand" page 19.

NOTES:

Hoover.com.au

Hoover.co.nz