MSR930 - Router HP - Free user manual and instructions

Product Type	Multi-service Router
Brand	HP
Model	MSR930
Dimensions (W x D x H)	270 mm x 200 mm x 44 mm
Weight	0.9 kg
Power Supply	AC 100-240V, 50/60 Hz, external adapter
Power Consumption	15 W typical
Ethernet Ports	4 x 10/100/1000 LAN, 1 x 10/100/1000 WAN
USB Ports	1 x USB 2.0 (for storage or 3G/4G modem)
Console Port	1 x RJ45 console
Wireless Support	Optional (requires HP MSR-Wi-Fi card)
VPN Support	IPsec, L2TP, GRE, SSL VPN
Firewall	Stateful packet inspection, ACL, NAT
QoS	Traffic shaping, priority queuing
Routing Protocols	Static, RIP, OSPF, BGP
Management	Web GUI, CLI (telnet/SSH), SNMP
Operating Temperature	0°C to 40°C
Storage Temperature	-10°C to 70°C
Humidity	10% to 90% non-condensing
Mounting	Desktop or 19-inch rack mount (brackets included)
LED Indicators	Power, Status, WAN, LAN, USB
Cleaning	Use a dry cloth; avoid liquids and solvents
Safety	Ensure proper ventilation; do not cover vents
Spare Parts	Power adapter, mounting brackets; other parts not user-serviceable
Repairability	No user-serviceable components inside; contact HP support

Frequently Asked Questions - MSR930 HP

How do I reset the HP MSR930 router to factory defaults?

Locate the Reset button on the front panel. Use a paperclip to press and hold it for about 10 seconds until the LED indicators flash. The router will reboot with factory settings.

What is the default IP address and login for the MSR930?

The default IP address is 192.168.1.1 with username admin and password admin. Change these after first login for security.

How can I update the firmware on my HP MSR930?

Download the latest firmware from HP support. Log into the web interface, go to Administration > Firmware Upgrade, upload the file, and follow the prompts. Do not power off during upgrade.

Can the MSR930 support a 3G/4G USB modem for internet backup?

Yes, the router has a USB port that supports select 3G/4G USB modems. Configure the modem interface under Network > WAN after connecting the modem.

How do I configure a VPN on the MSR930?

Go to VPN > IPsec in the web interface. Create a tunnel with your remote gateway's IP and pre-shared key. Detailed steps are in the manual. For L2TP or SSL, use the respective sections.

Why is the WAN LED not lighting up?

Check the Ethernet cable connection to your modem. Ensure the cable is not damaged. Try a different cable or port. Verify that your ISP service is active.

How do I set up port forwarding on the MSR930?

Navigate to Firewall > Port Forwarding. Add a new rule with the external port, internal IP address, and internal port. Enable the rule and apply changes.

Can I mount the MSR930 in a server rack?

Yes, the MSR930 comes with rack-mount brackets for 19-inch racks. Attach the brackets to the sides of the router and secure it in the rack using screws.

What is the maximum number of concurrent connections?

The MSR930 supports up to 1000 concurrent sessions under typical load. This may vary based on traffic and configured features.

How do I troubleshoot intermittent internet drops?

First, check cable connections. Then log into the router and review system logs for errors. Update firmware, disable unnecessary features, and test with a direct connection to the modem.

USER MANUAL MSR930 HP

Introduction of Installation Accessories

Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good skin contact and is well grounded.

Grounding cable

Rubber pads

Screw and anchor kit (User supplied)

M3 screw (user supplied)

WIFI antenna

GPS antenna

M6 screw (User supplied)

3G antenna

3G/4G antenna cable

3G/4G antenna bracket

4G antenna

Mounting the Router to a Workbench

Stick the rubber pads to the appropriate positions on the router bottom

Wall Mounting

180mm(7.09in), JGS11A, JGS11B, JGS12A, JGS12B, JH012A, JH012B, JGS13A, JGS13B, JGS96A, JGS96B, JG665A, JG665B, JG704A

240mm(9.45in): JG514A, JG514B, JG515A, JG515B, JG531A, JG531B, JG516A, JG516B, JG517A, JG517B, JG518A, JG518B, JG519A, JG519B, JG520A, JG520B, JG597A, JG597B, JH013A

Diagram showing a brick wall and a rectangular panel with dimension lines, no text or symbols present

The chassis size varies with router models. When you drill holes on a wall, see the hole separations in the diagram for reference.

When you mount the router on a wall, position the router so the Ethernet ports face downwards, and the sides with ventilation openings are perpendicular to the ground.

Installing 3G Standard SIM cards

Support RF bands:

- 3G: 800/850/900/1900/2100MHz WCDMA/HSDPA/HSUPA/HSPA- - 2G: 850/900/1800/1900MHz GSM/GPRS/EGPRS

graph TD
    A["1: Initial device"] --> B["2: Correct installation"]
    B --> C["3: Incorrect installation"]
    C --> D["4: Correct installation"]
    D --> E["5: Correct installation"]
    E --> F["6: Incorrect installation"]
    F --> G["7: Correct installation"]
    G --> H["8: Incorrect installation"]
    H --> I["9: Correct installation"]

    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#fcc,stroke:#333
    style I fill:#ffc,stroke:#333

This section is only applicable to the JG513A, JG513B, JG515A, JG515B,
routers.JG531A, JG517A, JG517B, JG520A and JG520B

Installing the 3G Antenna

A 3G module is provided with a 3G antenna and a 3G extender cable. Connect the 3G antenna to the port marked "MAIN" by using the 3G extender cable. Ensure a minimum of 25 cm (9.84 in) distance between the 3G antenna and the chassis and between the 3G antenna and any other antenna installed on or connected to the router.

When a second 3G antenna is required, purchase the other 3G antenna and 3G extender cable yourself. Attach the second 3G antenna to the port marked "DIV" if no antennas are installed on the router or connect the second 3G antenna to the port marked "DIV" by using the 3G extender cable if the router has antennas installed. Ensure a minimum of 25 cm (9.84 in) distance between the 3G antenna (when the extender cable is used) and the chassis and between the 3G antenna and any other antenna installed on or connected to the router.

This section is only applicable to the JG513A, JG513B, JG515A, JG515B, JG531A, JG517A, JG517B, JG520A and JG520B routers.

Installation Guidelines for Dual-3G Routers

This section is only applicable to the JG531A and JG531B routers.

On a dual-3G JG531A and JG531B router, the SIM1 and SIM2 slots are associated with the antenna connectors on the front and rear panels, respectively.

Installing the WIFI Antenna

This section is only applicable to the JG512A, JG512B, JH012A, JH012B, JG519A, JG519B, JH013A, JG597A and JG597B routers.

Installing 4G Standard SIM cards

JG596A Support RF bands:

4G: 700MHz LTE

3G: 800/1900MHz CDMA

JG704A Support RF bands:

4G: 700/1700/2100MHz LTE
3G: 800/850/1900/2100MHz WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+
2G: 850/900/1800/1900MHz GSM/GPRS/EDGE

JG665A Support RF bands:

• 4G: DD800/900/1800/2100/2600MHz LTE
• 3G: 900/2100MHz WCDMA/HSDPA/HSUPA/HSPA+
• 2G: 900/1800/1900MHz GSM/GPRS/EDGE

JG596B Support RF bands:

• 4G: 2100/1700/700/850/1900MHz LTE
• 3G: 2100/1900/1700/850/900MHz UMTS/HSDPA/HSUPA/HSPA+/DC-HSPA+
800/1900MHz CDMA
• 2G: 1900/1800/900/850MHz GSM/GPRS/EDGE

JG665B Support RF bands:

• 4G: DD800/900/1800/2100/2600MHz LTE
• 3G: 900/2100/850/800/1900MHz UMTS/HSDPA/HSUPA/HSPA+/DCHSPA+
• 2G: 850/900/1800/1900MHz GSM/GPRS/EDGE

Illustration of a rectangular electronic device with a switch and mounting holes (no text or symbols)

1

Correct Installation:

2

③

4

5

6

7

Incorrect Installation:

Illustration of a server rack with ports and indicator lights, showing no text or symbols

9
This section is only applicable to the JG596A, JG596B, JG665A, JG665B and JG704A routers.

Installing the 4G Antenna

When you install two 4G antennas on a JG704A router, connect one or both of the antennas to the router by using antenna extender cables.

Installing the 4G Extender Cable

One 4G antenna extender cable is provided with the HP JG704A router. No 4G antenna extender cable is provided with other router models. Purchase 4G antenna extender cables as required.

Installing the GPS antenna

JG704A router antenna installation instructions

⚠ Ensure a minimum distance of 25 cm (9.84 in) between any two antennas on the router and between a GPS antenna or a 4G antenna (when an extender cable is used) and the router.

This section is only applicable to the JG704A routers.

Connecting the Grounding Cable

Properly connect the router grounding cable since it is crucial to the lightning protection and electromagnetic shield (EMS) of your router.

Connecting the Power Cable

Before connecting the power cable, make sure that the device is correctly grounded. Connect the power cable to the router first and then to the equipment-room power supply system to avoid bodily injury.

Illustration of a network switch device with ports and cable (no text or symbols)

Device Module List

HP MSR93X routers include:

Device Description

JH012A/JH012B HP MSR930 Wireless Router (NA)

JH013A HP MSR935 Wireless Router (NA)

JG511A/JG511B HP MSR930 Router

JG512A/JG512B HP MSR930 Wireless Router

JG513A/JG513B HP MSR930 3G Router

JG514A/JG514B HP MSR931 Router

JG515A/JG515B HP MSR931 3G Router

JG516A/JG516B HP MSR933 Router

JG517A/JG517B HP MSR933 3G Router

JG518A/JG518B HP MSR935 Router

JG519A/JG519B HP MSR935 Wireless Router

JG520A/JG520B HP MSR935 3G Router

JG531A/JG531B HP MSR931 Dual 3G Router

JG596A/JG596B HP MSR930 4G LTE/3G CDMA Router

JG597A/JG597B HP MSR936 Wireless Router

JG665A/JG665B HP MSR930 4G LTE/3G WCDMA Global Router

JG704A HP MSR930 4G LTE/3G WCDMA ATT Router

Documentation

For more information about the installation, see HP MSR93X Routers Installation Guide.

© Copyright 2015 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice.

Web Configuration Preparation

1. Connect the PC to the GE LAN interface of the device.
2. Assign the PC on IP address of the subnet 192.168.1.0/24 (except 192.168.1.1), for example, 192.168.1.2.
3. Run the Web browser and enter http://192.168.1.1 in the address bar. The IP address 192.168.1.1 is the default login IP address for the device, and it is modifiable after login.
4. Enter login information to log on to the device. Both the default username and password are admin, and they are modifiable after login.

Figure 1 Web user login

Quick Configuration Wizard

1. From the navigation tree, select Wizard > Basic Configuration Wizard. The page for basic configuration wizard as shown in Figure 2 appears.
2. Click Next to enter the page for setting WAN interface parameters. You can set WAN interface parameters manually, automatically, or through PPPoE.

Figure 2 Basic configuration wizard page

Welcome to use the basic configuration wizard

This wizard guides you through the basic configurations on the device.

Click Next to continue.

Figure 3 Setting WAN interface parameters

Set WAN Interface Parameters

3. Click Next.

On the page as shown in Figure 4, you can perform the following configurations:

Modify the IP address of VLAN-interface 1. Make sure VLAN-interface 1

LAN and the interface of the

interface are on the same subnet.

- Enable DHCP to assign IP addresses, gateway address, and DNS server addresses to hosts or devices that connect to the GE LAN interface.

Figure 4 Setting LAN interface parameters
Set LAN Interface Parameters

VLAN Interface.1
IP Address:	192.168.1.1
Subnet Mask:	255.255.255.0
DHCP Server:
	Enable Disable
Start IP Address:	192.168.1.100
End IP Address:	192.168.1.200
Gateway IP Address:	192.168.1.1
DNS Server 1:
DNS Server 2:

Note
- For the DHCP server to work properly in case the IP address/subnet mask of a LAN interface changes, ensure that the address pool configured on the DHCP server is on the same network segment as the new IP address of the LAN interface.
- Modification of the IP address of the LAN interface may result in disconnection with the device. Perform the operation with caution.

4. Click Next.

The page that displays basic configuration summary appears

Figure 5 Complete basic configuration wizard page
Complete Basic Configuration Wizard

LAN Interface Parameters
VLAN Interface	:1
IP Address	:192.168.1.1
Server Node	74620255.0
Dhcp Server Parameters
DHCP Server	:Enable
Start IP Address	:192.168.1.100
End IP Address	:192.168.1.200
Gateway IP Address	:192.168.1.1
DNS Server 1	:
DNS Server 2	:
WAN Interface Parameters
WAN Interface	:GigabitEthernet0/0
Connect Mode	:Manual
TCP-NOG	:1660

Save Current Configuration

5. Verify the configuration and click Finish.

Configuring NAT

1. From the navigation tree, select NAT Configuration > NAT Configuration. The page for dynamic NAT configuration as shown in Figure 6 appears. You can set the translation mode to Interface Address, PAT, or No-PAT.

Figure 6 Dynamic NAT configuration page

Select the NAT(s) you want to remove

2 Click Add.

Documentation

For more information about the installation, see HP MSR Router Series Web-based Configuration Guide (V5).