VP-427X - Switch Kramer - Free user manual and instructions

Product Type	Presentation Switcher / Matrix Switcher
Model	VP-427X
Brand	Kramer
Video Inputs	4x HDMI, 2x VGA, 2x Component, 4x Composite
Video Outputs	2x HDMI, 1x VGA, 1x Composite
Audio Support	Analog stereo, digital audio via HDMI
Control Interface	RS-232, IR, Ethernet (TCP/IP), front panel buttons
Switching Type	Seamless with fade/slide effects
Scaling	Built-in scaler up to 1080p
Power Supply	100-240V AC, 50/60Hz, 30W max
Dimensions (WxDxH)	19 x 7.5 x 1.75 inches (483 x 190 x 44 mm)
Weight	2.5 kg (5.5 lbs)
Rack Mountable	Yes, 1U
Operating Temperature	0°C to 40°C (32°F to 104°F)
Storage Temperature	-20°C to 60°C (-4°F to 140°F)
Humidity	10% to 90% non-condensing
Included Accessories	Power cord, IR remote, rack ears, user manual
Maintenance	Keep dry; clean with soft cloth; avoid solvents
Safety	Use only provided power adapter; do not block vents
Spare Parts	Contact Kramer support for power supply, fan, etc.
Repairability	Professional service only; no user-serviceable parts inside

Frequently Asked Questions - VP-427X Kramer

How do I connect the Kramer VP-427X to my display?

Connect the output of the switcher (e.g., HDMI) to your display's input. Ensure the display is set to the correct input source.

Can I control the VP-427X via computer?

Yes, you can control it via RS-232 or Ethernet using Kramer's software or third-party control systems.

What video resolutions does the VP-427X support?

It supports resolutions up to 1080p including 480p, 720p, and 1080i. The scaler can convert lower resolutions to 1080p.

How do I switch between inputs?

Use the front panel buttons, the included IR remote, or send commands via RS-232/Ethernet.

Does the VP-427X support audio?

Yes, it embeds audio from analog inputs and extracts audio from HDMI. Audio can be output via HDMI or separate analog outputs.

What is the maximum cable length for HDMI inputs?

For 1080p, use quality HDMI cables up to 15 meters (50 feet). For longer runs, use signal boosters.

Can I mount the VP-427X in a rack?

Yes, it is 1U rack-mountable. Attach the included rack ears to the sides and secure with screws.

Why is there no video output?

Check that the input source is active and properly connected. Verify the output is connected to a working display. Try a different input.

How do I reset the VP-427X to factory settings?

Press and hold the 'Menu' button on the front panel for 10 seconds until the unit restarts.

Where can I find the user manual for the VP-427X?

The manual is available for free download on notice-facile.com or from Kramer's official website.

USER MANUAL VP-427X Kramer

4K HDBT/HDMI Receiver Scaler Switcher

Contents

Introduction 1

Getting Started 1

Overview 2

Typical Applications 3

Defining VP-427X 4

Mounting VP-427X 6

Connecting the 4K HDBT/HDMI Receiver Scaler Switcher 7

Connecting the Output to a Balanced/Unbalanced Stereo Audio Acceptor 8

Connecting to VP-427X via RS-232 8

Wiring RJ-45 Connectors 9

Operating and Controlling VP-427X 10

Principles of Operation 10

Operating and Controlling the Device 10

Using the OSD Menu 11

Controlling VP-427X via the RS-232 Port 19

Upgrading Firmware

USB Firmware Upgrade (USB Format FAT32) 20

Technical Specifications 21

Default Communication Parameters 23

Protocol 3000 for VP-427X

Understanding Protocol 3000 24

Protocol 3000 Commands 25

Result and Error Codes 32

Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Getting Started

We recommend that you:

• Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
• Review the contents of this user manual.

Go to www.kramerav.com/downloads/VP-427X or www.kramerav.com/downloads/VP-427X to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving Best Performance

• Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
• Do not secure the cables in tight bundles or roll the slack into tight coils.
• Avoid interference from neighboring electrical appliances that may adversely influence signal quality.
• Position your Kramer VP-427X away from moisture, excessive sunlight and dust.

Safety Instructions

Caution:

• This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
• For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.
• There are no operator serviceable parts inside the unit.

Warning:

• Use only the power cord that is supplied with the unit.
• To ensure continuous risk protection, replace fuses only according to the rating specified on the product label which is located on the bottom of the unit.

Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer's recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/il/quality/environment.

Overview

Congratulations on purchasing your Kramer VP-427X 4K HDBT/HDMI Receiver Scaler Switcher.

VP-427X is a high-performance auto-switcher receiver with integrated scaler for 4K HDMI™ over long-reach HDBaseT, with a local HDMI input and an HDMI output. VP-427X receives the HDBaseT signal from a compatible transmitter, converts it to an HDMI signal and up- or down-scales the picture to any resolution up to 4K@60Hz (4:4:4) set by the user or automatically matching the resolution of the display connected to the HDMI output.

Exceptional Quality

• Auto Switcher Ease of Use — Automatically plays the switched source signal on the connected display according to user—configured preferences, such as auto-scan or last-connected input. When the user manually switches, by pressing a button, the auto switching is overridden.
• Fast and clean AV Switching — Clean and instantaneous switching between inputs, with smooth, fade-through-black, uninterrupted transitions between presented content on the display, greatly enhancing end-users presentation experience.
• High–Performance Scaling Experience — Built-in ProcAmp high-resolution scaling technology for optimal up or down image scaling and video signal auto-adjustment with output-connected display capabilities to gain end-users valuable high presentation experience.
• HDMI Signal Switching — HDCP 2.2 compliant, supporting deep color, x.v.Color™, CEC, lip sync, HDMI uncompressed audio channels, Dolby TrueHD, DTS–HD, 2K, 4K, and 3D as specified in HDMI 2.0.
• I–EDIDPro™ Kramer Intelligent EDID Processing™ — Intelligent EDID handling, processing, locking and pass-through algorithm ensures plug & play operation for HDMI source and display systems.

Advanced and User-friendly Operation

• Display On/Off Operation — Meeting presentation is simplified by automatically turning ON/OFF a CEC-enabled display when the presentation source is plugged in / unplugged.
• Convenient Unit Control and Configuration Options — Local control via front panel

source switching buttons and OSD menu. Distance control via RS-232 serial commands transmitted by a PC, touch screen system or other serial controller.

- Easy, Cost-effective Maintenance — Local firmware upgrade via USB connector.

- Easy and Elegant Installation — Compact MegaTOOLS™ fan-less enclosure for dropped-ceiling mounting, or side-by-side mounting of 2 units in a 1U rack space with the recommended rack adapter

Flexible Connectivity

- Wired and Wireless Auto Switcher — When the receiver is connected to a wireless connectivity device such as Kramer VIA, can automatically select between a wired source at the transmitter or the wireless source at the receiver.

- High Performance Standard Extension — Professional HDBaseT extension for providing long-reach signals over twisted-pair copper infrastructures. VP-427X is a standard receiver that can be connected to any market-available HDBaseT-compliant extension product. For optimum extension reach and performance, use recommended Kramer cables.

- Audio De-embedding — The digital audio signal passing—through to the HDMI output, is de-embedded, converted to an analog signal and sent to the stereo balanced analog audio output. This enables playing the audio on a locally connected professional audio system (such as DSP) and speakers, in parallel to playing it on the speakers connected to the AV acceptor device (such as TVs with speakers).

- Bidirectional RS–232 Extension — Serial interface data flows in both directions, allowing data transmission and device control.

Typical Applications

VP-427X is ideal for the following typical applications:

• Classrooms and lecture halls
- Meeting rooms
- Training facilities
• Collaborative classrooms
- Any space where BYOD support is required

Defining VP-427X

This section defines VP-427X.

graph TD
    A["PROG"] --> B["SELECT"]
    B --> C["HDBT"]
    C --> D["HDMI"]
    E["INPUTS"] --> C
    F["4K HDBT/HDMI Receiver/Scaler"] --> A
    G["5"] --> H["MENU"]
    H --> I["ENTER"]
    I --> J["RESET TO XGA"]
    J --> K["FREEZE"]
    K --> L["LINK"]
    L --> M["ON"]
    M --> N["0"]
    N --> O["0"]
    O --> P["0"]
    P --> Q["0"]
    Q --> R["0"]
    R --> S["0"]
    S --> T["0"]
    T --> U["0"]
    U --> V["0"]
    V --> W["0"]
    W --> X["0"]
    X --> Y["0"]
    Y --> Z["0"]
    Z --> AA["0"]
    AA --> AB["0"]
    AB --> AC["0"]
    AC --> AD["0"]
    AD --> AE["0"]
    AE --> AF["0"]
    AF --> AG["0"]
    AG --> AH["0"]
    AH --> AI["0"]
    AI --> AJ["0"]
    AJ --> AK["0"]

Figure 1: VP-427X 4K HDBT/HDMI Receiver Scaler Switcher Front Panel

#	Feature		Function
1	PROG USB Connector		Connect to a USB stick to perform firmware upgrades.
2	INPUTS	SELECT Button	Press to select the input (HDBT or HDMI).
3		HDBT LED	Lights blue when the HDBT input is selected.
4		HDMI LED	Lights blue when the HDMI input is selected.
5	MENU Button		Press to enter/exit the on-screen display (OSD) menu. Press together with the – button to reset the output to 1080p resolution.
6	ENTER Button		In OSD, press to choose the highlighted menu item. Press together with the FREEZE/+ button to reset the output to XGA resolution (1024x768).
7	–		In OSD, press to move back through menus or decrement parameter values.
8	FREEZE/+ Button		In OSD, press to move forward through menus or increment parameter values. When not in OSD, press to freeze the display.
9	LINK LED		Lights blue when a link is established with the transmitter.
10	ON LED		Lights green when device is powered.

Figure 2: VP-427X 4K HDBT/HDMI Receiver Scaler Switcher Rear Panell

#	Feature		Function
11	INPUTS	HDBT RJ-45 Connector	Connect to a transmitter (for example, the Kramer TP-580T).
12		HDMI Connector	Connect to an HDMI source (for example, kramer VIA GO2).
13	OUTPUT	HDMI Connector	Connect to an HDMI acceptor.
14		AUDIO 5-pin Terminal Block Connector	Connect to a balanced stereo audio acceptor.
15	REMOTE Contact-Closure 4-pin Terminal Block Connector		Connect to contact closure switches, an occupancy sensor and/or toggle switches (contact between the desired pin and GND pin), to turn the display on or off (see Connecting the Remote-Control Switches on page 11).
16	RS-232	CONTROL 3-pin Terminal Block Connector	Connect to a serial controller or PC to control device.
17		DATA 3-pin Terminal Block Connector	Connect to a serially controller or serially controlled device for connectivity to the extended RS-232 port.
18	RELAY 3-pin Terminal Block Connector		Relay contact pins: normally open (NO), normally closed NC and common (C). Connect to a device to be controlled by a relay (for example, a motorized projection screen).
19	12V DC Connector		Connect to the supplied power adapter.

Mounting VP-427X

This section provides instructions for mounting VP-427X. Before installing, verify that the environment is within the recommended range:

• Operation temperature – 0° to 40°C (32 to 104°F).
• Storage temperature -40^ to +70^ (-40 to +158^ ).
• Humidity – 10% to 90%, RHL non-condensing.

Caution:

- Mount VP-427X before connecting any cables or power.

Warning:

• Ensure that the environment (e.g., maximum ambient temperature & air flow) is compatible for the device.
• Avoid uneven mechanical loading.
• Appropriate consideration of equipment nameplate ratings should be used for avoiding overloading of the circuits.
• Reliable earthing of rack-mounted equipment should be maintained.
• Maximum mounting height for the device is 2 meters.

Mount VP-427X in a rack

- Use the recommended rack adapter (see www.kramerav.com/product/VP-427X).

Mount VP-427X on a surface using one of the following methods:

• Attach the rubber feet and place the unit on a flat surface.
• Fasten a bracket (included) on each side of the unit and attach it to a flat surface (see www.kramerav.com/downloads/VP-427X).

Isometric diagram of a rectangular electronic device with a grid-patterned top surface and two small arrows pointing to the sides (no text or symbols)

Connecting the 4K HDBT/HDMI Receiver Scaler Switcher

Always switch off the power to each device before connecting it to your VP-427X. After connecting your VP-427X, connect its power and then switch on the power to each device.

graph TD
    A["12V DC"] --> B["OUTPUT"]
    B --> C["RS-232"]
    C --> D["Audio"]
    D --> E["Active Speakers"]
    D --> F["Remote Buttons"]
    D --> G["Relay"]
    G --> H["Projector Screen"]
    H --> I["TP-580Txr"]
    I --> J["BYOD Laptop"]
    K["HDMI"] --> L["VIA GO"]
    M["HDMI"] --> N["Projector"]
    O["OUTPUT"] --> P["L+ L- G R+ R-"]
    Q["RS-232"] --> R["Audio"]
    S["OUTPUT"] --> T["REMOTE"]
    U["OUTPUT"] --> V["RELAY"]
    W["OUTPUT"] --> X["HDBT"]

Figure 3: Connecting to VP-427X

To connect VP-427X as illustrated in the example in Figure 3:

1. Connect an HDBT transmitter (for example, Kramer TP-780T) to the INPUT HDBT RJ-45 port ⑩ on the rear panel. The transmitter is connected to a BYOD laptop.
2. Connect an HDMI source (for example, Kramer VIA GO ^4 ) to the HDMI INPUT connector ⑫
3. Connect the HDMI OUT connector ⑬ to an HDMI Acceptor (for example, a projector).
4. Connect the AUDIO OUT 5-pin terminal block connector ⓣ a balanced stereo audio acceptor (for example, Kramer Tavor 5-O active speakers).
5. Connect the serially-controlled projector to the RS-232 DATA 3-pin terminal block connector for control via RS-232 from the HDBT transmitter.
6. Connect the REMOTE 4-pin terminal block connector 15 to remote buttons.
7. Connect the RELAY 3-pin terminal block connector 18 a projector screen
8. Connect the power adapter to the VP-427X and plug the adaptor to the mains electricity (not shown in Figure 3).

Connecting the Output to a Balanced/Unbalanced Stereo Audio Acceptor

The following are the pinouts for connecting the output to a balanced or unbalanced stereo audio acceptor:

Figure 4: Connecting to a Balanced Stereo Audio Acceptor

Figure 5: Connecting to an Unbalanced Stereo Audio Acceptor

Connecting to VP-427X via RS-232

You can connect to VP-427X via an RS-232 connection ⑬ using, for example, a PC.

VP-427X features an RS-232 3-pin terminal block connector to extend RS-232 signals via VP-427X transmitter and receiver.

Connect the RS-232 terminal block on the rear panel of VP-427X to a device, as follows:

From the RS-232 9-pin D-sub serial port connect:

• Pin 2 to the TX pin on the VP-427X RS-232 terminal block
• Pin 3 to the RX pin on the VP-427X RS-232 terminal block
• Pin 5 to the G pin on the VP-427X RS-232 terminal block

RS-232 Device VP-427X

Wiring RJ-45 Connectors

This section defines the HDBT pinout, using a straight pin-to-pin cable with RJ-45 connectors.

It is recommended that the cable ground shielding be connected/soldered to the connector shield.

EIA /TIA 568B
PIN	Wire Color
1	Orange / White
2	Orange
3	Green / White
4	Blue
5	Blue / White
6	Green
7	Brown / White
8	Brown

Diagram of two electronic connectors with visible internal structure (no text or symbols)

Operating and Controlling

VP-427X

Principles of Operation

Flexible Auto Switching Policy

Set the switching policy to:

• Manual – Select an input manually and switching occurs whether a live signal is present on the input or not.
• Auto – Auto Switching selection is performed according to either the Last Connected or the Auto Scan policy.

See Setting Switching Mode on page 17.

OSD Configuration & Operation

Convenient OSD (On Screen Display) menus for easy configuration and switcher operation.

See Using the OSD Menu on page 11.

Auto Display On/Off via CEC

Auto display shut-down and wake-up, via HDMI CEC communication, for energy expenses savings.

See Defining CEC on page 17.

Operating and Controlling the Device

Operate and control VP-427X by:

• Using the Front Panel Buttons on page 10.
- Connecting the Remote-Control Switches on page 11.

Using the Front Panel Buttons

Use VP-427X front panel buttons enable performing the following actions:

• Pressing the INPUT ^2 to cycle through and select an input.
• Using the MENU, ENTER (when in the OSD menu), + and – buttons to control the device (see Using the OSD Menu on page 11).

• Pressing MENU ⑤ and - ⑦ to reset the resolution to 1080p.

• Pressing ENTER ⑥ and + ⑧ to reset the resolution to XGA.

• Pressing FREEZE to freeze the image.

Connecting the Remote-Control Switches

Control the display status via remote control switches

Momentarily connect the desired pin to the GND pin to select an input:

Pin Name	Function
TOGL	One button toggles between display on and display off (instead of using two separate buttons for on and off). Alternatively, using the VP-427X OSD, configure turning the display on and off according to whether a switch is open or closed, for example, using an occupancy sensor
OFF	Turn off the display (via CEC).
ON	Turn on the display (via CEC).

Using the OSD Menu

VP-427X enables controlling and defining the device parameters via the OSD, using the front panel MENU buttons.

To enter and use the OSD menu buttons:

1. Press MENU.

2. Press:

3. ENTER to accept changes and to change the menu settings.

4. Arrow buttons to move through the OSD menu, which is displayed on the video output.
5. EXIT to exit the menu.

The default OSD timeout is set to 10 seconds.

OSD Values Table

Default values appear in bold in the following table.

Mode	Function
PICTURE	CONTRAST	Set the contrast (0~60) (30)
	BRIGHTNESS	Set the brightness (0~60) (30)
	FINETUNE	Connector	Function	Parameter
		HDBT/HDMI	HUE	0~60 (30)
			SATURATION	0~60 (30)
			SHARPNESS	0~63 (0)
			NOISE REDUCTION	OFF, LOW, MIDDLE, HIGH, AUTO
	COLOR	Set the red, green, and blue shades 0 to 1023 (512)
INPUT	SOURCE	Select the source: HDBT, HDMI
OUTPUT	SIZE	Select the size of display: OVER SCAN, FULL, BEST FIT, PAN SCAN, LETTER BOX, UNDER 2, UNDER 1, FOLLOW IN
	RESOLUTION	Select the output resolution from the menu (Default, NATIVE)
		640x480 @60Hz	800x600 @60Hz	1024x768 @60Hz
		1280x768 @60Hz	1280x800 @60Hz	1280x1024 @60Hz
		1360x768 @60Hz	1400x1050 @60Hz	1440x900 @60Hz
		1600x1200 @60Hz	1680x1050 @60Hz	1920x1200 @60Hz RB
		2560x1600 @60Hz RB	1920x1080 @60Hz	1280x720 @60Hz
		2048x1080 @50Hz	2048x1080 @60Hz	2560x1440 @60Hz RB
		3440x1440 @30Hz	3440x1440 @60Hz	720x480P @60Hz
		720x576P @50Hz	1280x72P @50Hz	1280x720P @60Hz
		1920x1080P @24Hz	1920x1080P @25Hz	1920x1080P @30Hz
		1920x1080P @50Hz	1920x1080P @60Hz	2560x1080P @50Hz
		2560x1080P @60Hz	3840x2160P @24Hz	3840x2160P @25Hz
		3840x2160P @30Hz	3840x2160P @50Hz	3840x2160P @60Hz
		Native
AUDIO	DELAY	OFF,40ms, 110ms, 150ms (40ms)
	OUTPUT VOLUME	Value 0 ~ 100, (80 = 0db)
OSD	OFF by default. Set the OSD parameters: H-POSITION; V-POSITION; TIMER 5~60 seconds, OFF (20sec); TRANSPARENCY; DISPLAY (INFO/ON/OFF).
ADVANCED	HDCP ON HDBT INPUT	ON/OFF
	HDCP ON HDMI INPUT	ON/OFF
	HDCP(OUT)	FOLLOW INPUT/FOLLOW OUTPUT
	AUTO SYNC OFF	DISABLE/SLOW/FAST
	AUTO SWITCH	OFF/AUTO SCAN/LAST CONNECTED
	FREEZE	FREEZE + MUTE / ONLY FREEZE / ONLY MUTE
	EDID MANAGE	Port	EDID Value
		HDBT EDID	Def. 1080P
			Def. 4K2K(3G)
			Def. 4K2K(3G-4:2:0)
			USER1
			USER2
			OUTPUT
		HDMI EDID	Def. 1080P
			Def. 4K2K(3G)
			Def. 4K2K(3G-4:2:0)
			Def. 4K2K(6G)
			USER1
			USER2
			OUTPUT
	EDID UPLOAD	USER EDID UPLOAD
	TOGGLE PIN	EDGE /ON /OFF / INPUT SELECT
	RELAY	ON/OFF
	OUTPUT CEC BYPASS	ON/OFF
INFORMATION	Displays the source, the input and output resolution, and the software version.
FACTORY	Reset to factory default parameters (resolution is set to Native).
EXIT	Select to exit the menu.

Use the OSD menu to perform the following operations:

• OSD Values Table on page 11.
• Adjusting Image Parameters on page 14.
• Selecting an Input Signal on page 14.
• Setting Output Parameters on page 15.
• Setting Audio Parameters on page 15.
• Setting OSD Parameters on page 15.
• Managing EDID via OSD on page 15.
- Setting HDCP on page 16.
• Setting Sleep Mode on page 16.
• Setting Switching Mode on page 17.
• Defining FREEZE Button Operation Mode on page 17.
- Defining CEC on page 17.
- Configuring TOGGLE Pin Behavior on page 18.
• Viewing Device Information on page 18.
• Performing a Reset on page 18.

Adjusting Image Parameters

VP-427X enables adjusting the image parameters such as contrast, brightness and so on.

To adjust the image parameters:

1. On the front panel press MENU. The menu appears.
2. Click Picture and define the image parameters according to the information in the OSD Values table (see OSD Values Table on page 11).
   Image parameters are adjusted.

Selecting an Input Signal

Select the VP-427X input source via the OSD menu.

To set the input source:

1. On the front panel press MENU. The menu appears.
2. Click Input and select the Source: HDBT (default) or HDMI.
   An input signal is selected.

Setting Output Parameters

VP-427X enables setting output parameters such as the size of the image and output resolution via the OSD MENU buttons.

To set the output parameters:

1. On the front panel press MENU. The menu appears.
2. Click Output and define the output parameters according to the information in the table.

Image size and output resolution are defined.

Setting Audio Parameters

VP-427X enables defining the audio delay time and output volume.

To set the audio:

1. On the front panel press MENU. The menu appears.
2. Click Audio and define the following:
3. Set the audio delay time (lip sync) to off, 40ms (default), 110ms or 150ms.
4. Set the AUDIO OUT output volume (default is 80 = 0dB).

Audio parameters are defined.

Setting OSD Parameters

VP-427X enables adjusting OSD parameters for your convenience via the OSD MENU buttons.

To set the OSD parameters:

1. On the front panel press MENU. The menu appears.
2. Click OSD and define the OSD parameters according to the information in the OSD Values table (see OSD Values Table on page 11).

OSD parameters are set.

Managing EDID via OSD

VP-427X enables managing the EDID via the OSD MENU buttons.

Uploading the EDID

To upload EDID:

1. On the front panel press MENU. The menu appears.
2. Click Advanced and select EDID Manage. Select the parameters according to the information in the OSD Values table (see OSD Values Table on page 11).

The selected EDID is sent to the input.

Uploading EDID from an External File

To select the EDID from an external file:

1. Save an EDID file via the EDID webpage.
2. On the front panel press MENU. The OSD menu appears.
3. Click Advanced and select EDID Manage.
4. Select an HDMI input and then select File.

The external EDID file (as stored via the EDID embedded page) is stored.

An external EDID file is sent to a selected input.

Setting HDCP

VP-427X enables setting the HDCP on the inputs and on the output via the front panel MENU buttons.

To set the HDCP on the inputs and output:

1. On the front panel press MENU. The menu appears.
2. Click Advanced and define the HDCP parameters according to the information in the OSD Values table (see OSD Values Table on page 11).

HDCP is set on the input/output.

Setting Sleep Mode

Auto Sync Off turns off the output after a period of not detecting a valid video signal on the input(s) until a valid input is again detected or any keypad button is pressed.

VP-427X enables configuring the Auto Sync Off delay time when a connected display enters sleep mode.

To set Auto Sync Off:

1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Auto Sync Off.
3. Define Auto Sync Off according to the information in the following table:

Menu Item	Function
Off (default)	Leave the outputs active always.
Fast	Disable the outputs after ~ 10 seconds of no input detection.
Slow	Disable the outputs after ~ 2 minutes of no input detection.
Immediate	Disable the outputs immediately.

Sleep mode is defined.

Setting Switching Mode

VP-427X enables configuring for automatic switching of the input source upon signal loss or when a source is plugged in.

To set the switching mode:

1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Auto Switching.
3. Select the switching mode according to the information in the following table:

Menu Item	Function
Off	For manual switching.
Auto Scan	Scans for a valid input when no signal is found on the selected input.
Last Connect	Automatically switches to the last connected input and reverts to the previously selected input after that input is lost.

Switching mode is defined.

Defining FREEZE Button Operation Mode

VP-427X enables defining the function of the FREEZE front panel button ⑧.

To define the FREEZE button operation mode:

1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Freeze.
3. Set freeze mode according to the information in the following table:

Menu Item	Function
Freeze + Mute	Freeze the image and mute the audio output.
Only Mute	Mute the audio output.
Only Freeze	Freeze the image.

When pressed, FREEZE button functions as defined.

Defining CEC

VP-427X can be configured to automatically send CEC on/off commands to the connected display (default) or to pass CEC commands from the connected source to the connected display.

To set the CEC (Consumer Electronic Control) functionality:

1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Output CEC Bypass.
3. Select:
4. Off – Automatically send CEC commands to shut down the output display after a timeout period when no input signal is found and to power up the display when the input returns.
5. On – Pass CEC commands from the source to the display.

CEC functionality is defined.

Configuring TOGGLE Pin Behavior

VP-427X enables defining the function of the REMOTE pin ⑮ on the rear panel.

To configure the TOGGLE pin (see Connecting the Remote-Control Switches on page 11):

1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Toggle Pin.
3. Select the TOGGLE pin configuration:
4. Edge = (toggle on/off).
5. Input Select.
   GND=Off / Hi=On
   GND=On / Hi=Off
   ■ Hi=Off

Viewing Device Information

Device information includes the selected source, the input and output resolutions, and the software version.

To view the information:

1. On the front panel press MENU. The menu appears.
2. Click INFO and view the input resolution, output resolution and software version.

Information is displayed.

Performing a Reset

VP-427X enables performing either a soft reset or a full reset via the front panel MENU buttons.

To reset the device:

1. On the front panel press MENU. The menu appears.
2. Click Factory and select either Reset (full reset) or a Soft Reset (reset device information excluding Ethernet parameters), then click Yes. Wait for completion of factory reset (resolution is set to Native).

Device is reset.

Controlling VP-427X via the RS-232 Port

Connect the RS-232 port to a system controller to control the VP-427X.

To control VP-427X via RS-232:

1. Connect a controlling system to the RS-232 CONTROL port (see Connecting to VP-427X via RS-232 on page 8).

Figure 6: Local Scaler Control

RS-232 port is used to control the VP-427X.

Upgrading Firmware

Upgrade the firmware in any of the following ways:

• Connecting the device to your PC and using Kramer K-UPLOAD software.
• Via PROG USB port ① (see USB Firmware Upgrade (USB Format FAT32) on page 20).

USB Firmware Upgrade (USB Format FAT32)

To update the firmware via PROG USB port:

1. Save VP_427X bin. file (for example, VP_427X_all_V*.bin) in USB flash driver and plug into PROG USB port.
2. Press and hold MENU+ENTER buttons for about 3 seconds until both HDBT/HDMI INPUT LEDs blink.
3. Continue holding buttons until both LEDs are lit consistently (this could take up to 60 seconds).
4. Set the unit to factory reset (MENU>FACTORY>RESET ALL).
5. Power off and remove the USB flash driver.

If the device is in USB mode but can't read the firmware file or if the USB flash driver is not connected, it reboots automatically after 10 seconds and exits the USB mode.

If the power drops during firmware upgrade, it automatically starts upgrading once the power is back.

If the power drops in the early stages of firmware upgrade, you need to start firmware upgrade again.

Technical Specifications

Inputs	HDBaseT	On an RJ-45 female connector
	HDMI	On a female HDMI connector
Outputs	HDMI	On a female HDMI connector
	Balanced Analog Stereo Audio	On a 5-pin terminal block connector
Ports	1 Control RS-232	On a 3-pin terminal block connector for device control
	1 Data RS-232	On a 3-pin terminal block connector for serial extension
	3 Remote Contact-Closure	On a 4 pin terminal block connector
	1 Relay	On a 3-pin terminal block connector
	1 Program USB	On a USB-A connector for firmware upgrade
Video	Max. Data rate	18Gbps
	Max. Resolution	4K @60Hz (4:4:4)
	Max Frame Latency	2
	Content Protection	HDCP 2.2, 1.4
	Max Inputs Switching Time	2.5sec (constant output sync)
	Output Resolutions	640x480@60Hz, 800x600@60Hz, 1024x768@60Hz, 1280x768@60Hz, 1280x800@60Hz, 1280x1024@60Hz, 1360x768@60Hz, 1400x1050@60Hz, 1440x900@60Hz, 1600x1200@60Hz, 1680x1050@60Hz, 1920x1200@60Hz RB, 2560x1600@60Hz RB, 1920x1080@60Hz, 1280x720@60Hz, 2048x1080@50/60Hz, 2560x1440@60Hz RB, 720x480p@60Hz, 720x576p@50Hz, 1280x720p@50/60Hz, 1920x1080p@24/25/30/50/60Hz, 2560x1080p@50/60Hz, 2K@24/25/30/50/60Hz, 4K@24/25/30/50/60Hz
	Compliance	4K60, CEC, xvYCC color per HDMI 2.0
Extension Line	Reach	4K@60Hz (4:2:0): 40m (130ft)1080p@60Hz: 70m (230ft)
	Max Data Rate	10Gbps
	Max. Resolution	4K @60Hz (4:2:0)
	Compliance	HDBaseT 1.0
Audio	Output Impedance	500Ω
	S/N Ratio	>95dB (A-Weighted)
	THD+Noise	<0.003% @1kHz at 1Vpp
	Crosstalk	<-94dB @1kHz
	Output coupling	DC
	Maximum Output Level	14dBu
Extended RS-232	Baud Rate	300 to 115200
Control RS-232	Baud Rate	115200 baud
Power	Source	2A/12V
	Consumption	1A
Enclosure	Size	MegaTOOLS®
	Type	Aluminum
	Cooling	Convection Ventilation
	Operating Temperature	0° to +40°C (32° to 104°F)
Environmental Conditions	Storage Temperature	-40° to +70°C (-40° to 158°F)
	Humidity	10% to 90%, RHL non-condensing
Regulatory Compliance	Safety	CE, FCC
	Environmental	RoHs, WEEE
General	Net Dimensions (W, D, H)	18.8cm x 14.5cm x 2.54cm (7.4" x 5.7" x 1")
	Shipping Dimensions (W, D, H)	35.1cm x 21.2cm x 7.2cm (13.8" x 8.4" x 2.8")
	Net Weight	0.9kg (2.0lbs) approx.
	Shipping Weight	1.1kg (2.4lbs) approx.
Accessories	Included	Power cord and adapter
Specifications are subject to change without notice at www.kramerav.com

Default Communication Parameters

RS-232

Baud Rate:	115,200
Data Bits:	8
Stop Bits:	1
Parity:	None
Command Format:	ASCII
Example (Route video HDBT INPUT to HDMI OUTPUT):	#ROUTE_1,1,1

Ethernet

To reset the IP settings to the factory reset values go to: Menu->Setup -> Factory Reset-> press Enter to confirm
IP Address:	192.168.1.39
Subnet mask:	255.255.0.0
Default gateway:	192.168.0.1
TCP Port #:	5000
UDP Port #:	50000
Default username:	Admin
Default password:	Admin

Factory Reset

OSD	Go to: Menu > Factory > select either Reset (full reset) or a Soft Reset (reset device information excluding Ethernet parameters).
Front panel buttons	Press the Reset to XGA/1080p Button while plugging the power to reset the machine.
Embedded web pages	Device Settings > Soft Factory Reset.

Protocol 3000 for VP-427X

Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or Ethernet ports.

Understanding Protocol 3000

Protocol 3000 commands are a sequence of ASCII letters, structured according to the following.

- Command format:

Prefix	Command Name	Constant (Space)	Parameter(s)	Suffix
#	Command	_	Parameter

- Feedback format:

Prefix	Device ID	Constant	Command Name	Parameter(s)	Suffix
~	nn	@	Command	Parameter

- Command parameters – Multiple parameters must be separated by a comma (,). In addition, multiple parameters can be grouped as a single parameter using brackets ([ and ]).

- Command chain separator character – Multiple commands can be chained in the same string. Each command is delimited by a pipe character (|).

- Parameters attributes – Parameters may contain multiple attributes. Attributes are indicated with pointy brackets (<...>) and must be separated by a period (.).

The command framing varies according to how you interface with VP-427X. The following figure displays how the # command is framed using terminal communication software (such as Hercules):

Protocol 3000 Commands

Function	Description	Syntax	Parameters/Attributes	Example
#	Protocol handshaking.1 Validates the Protocol 3000 connection and gets the machine number.Step-in master products use this command to identify the availability of a device.	COMMAND#FEEDBACK~nn@_ok
AUD-LVL	Set volume level.	COMMAND#AUD-LVL_io_mode,io_index,vol_levelFEEDBACK~nn@AUD-LVL_io_mode,io_index,vol_level	io_mode - Input/Output1 - Outputio_index - Number that indicates the specific input or output port:1 - AUDIO OUTPUTvol_level - Volume level 0 to 100;++ (increase current value by 1);-- (decrease current value by 1)	Set AUDIO OUTPUT level to 50:#AUD-LVL_1,1,50
AUD-LVL?	Get volume level.	COMMAND#AUD-LVL?_io_mode,io_indexFEEDBACK~nn@AUD-LVL_io_mode,io_index,vol_level	io_mode - Input/Output1 - Outputio_index - Number that indicates the specific input or output port:1 - AUDIO OUTPUTvol_level - Volume level 0 to 100	Get AUDIO OUT 1 level#AUD-LVL?_1,1
AV-SW-MODE	Set input auto switch mode (per output).	COMMAND#AV-SW-MODE_layer_type,out_index,connection_modeFEEDBACK~nn@AV-SW-MODE_layer_type,out_irdax,connection_modeLF>	layer_type - Number that indicates the signal type:1 - Videoout_index - Number that indicates the specific output:1 - HDMI OUTPUTconnection_mode - Connection mode0 - manual1 - auto scan2 - last connected	Set input auto switch mode (per output) for audio 1 to manual:#AV-SW-MODE_1,1,0
AV-SW-MODE?	Get input auto switch mode (per output).	COMMAND#AV-SW-MODE?_layer_type,out_indexFEEDBACK~nn@AV-SW-MODE_layer_type,out_index,connection_modeLF>	layer_type - Number that indicates the signal type:1 - Videoout_index - Number that indicates the specific output:1 - HDMI OUTPUTconnection_mode - Connection mode0 - manual1 - auto scan2 - last connected	Get the input audio switch mode for HDBT Out:#AV-SW-MODE?_1,1
BUILD-DATE?	Get device build date.	COMMAND#BUILD-DATE?FEEDBACK~nn@BUILD-DATE_date,time	date - Format: YYYY/MM/DD whereYYYY = YearMM = MonthDD = Daytime - Format: hh:mm:ss wherehh = hoursmm = minutesss = seconds	Get the device build date:#BUILD-DATE?
CEC	Set display to ON/OFF	COMMAND#CEC_stateFEEDBACK~nn@CEC_state	state - CEC state0 - Off1 - On	Set display to OFF via CEC:#CEC-ON
CEC-PASS	Set CEC device bypass.	COMMAND#CEC-PASS_stateFEEDBACK~nn@CEC-PASS_state	state - CEC state0 - Off1 - On	Bypass device:#CEC-PASS_
CPEDID	Copy EDID data from the output to the input EEPROM.1 Destination bitmap size depends on device properties (for 64 inputs it is a 64-bit word).Example: bitmap 0x0013 means inputs 1,2 and 5 are loaded with the new EDID.In certain products Safe_mode is an optional parameter.See the HELP command for its availability.	COMMAND#CPEDID_edid_io,src_id,edid_io,dest_bitrapor#CPEDID_edid_io,src_id,edid_io,dest_bitrap,safe_nodeFEEDBACK~nn@CPEDID_edid_io,src_id,edid_io,dest_bitrap<LF>~nn@CPEDID_edid_io,src_id,edid_io,dest_bitrap,safe_mode<LF>	edid_io- EDID source type (usually output)1 - Output src_id - Number of chosen source stage1=Def. 1080P2=Def. 4K2K(3G)3=Def. 4K2K(3G-4:2:0)4=USER15=USER26=OUTPUT7= Def. 4K2K(6G) – for HDMI only (not relevant for HDBT)edid_io- EDID destination type (usually input)0 - Input dest_ bitmap - Bitmap representing destination IDs.Format: XXXX...X, where X is hex digit. The binary form of every hex digit represents corresponding destinations.0 - indicates that EDID data is not copied to this destination.1 - indicates that EDID data is copied to this destination.safe_mode - Safe mode0 - device accepts the EDID as is without trying to adjust1 - device tries to adjust the EDID (default value if no parameter is sent)	Copy the EDID data from USER1 to the Input:#CPEDID_1,4,5,3x01<CR>Copy the EDID data from the default EDID source to the Input:#CPEDID_1,1,0,3x01<CR>
DISPLAY?	Get output HPD status.	COMMAND#DISPLAY?_out_indexFEEDBACK~nn@DISPLAY_out_index,status<LF>	out_index - Number that indicates the specific output:1 - HDMI OUTPUTstatus - HPD status according to signal validation0 - Signal or sink is not valid1 - Signal or sink is valid2 - Sink and EDID is valid	Get the output HPD status of HDMI OUTPUT:#DISPLAY?_1<CR>
FCT-SN	Set serial number.	COMMAND#FCT-SN_serial_numFEEDBACK~nn@FCT-SN_serial_num<LF>	serial_num - 14 decimal digits	Set serial number:#FCT-SN_19763840581123<CR>
HDCP-MOD	Set HDCP mode.1 Set HDCP working mode on the device input:HDCP supported - HDCP_ON [default].HDCP not supported - HDCP OFF.HDCP support changes following detected sink - MIRROR OUTPUT.When you define 3 as the mode, the HDCP status is defined according to the connected output in the following priority: OUT 1, OUT 2. If the connected display on OUT 2 supports HDCP, but OUT 1 does not, then HDCP is defined as not supported. If OUT 1 is not connected, then HDCP is defined by OUT 2.	COMMAND#HDCP-MOD_in_index,rodcFEEDBACK~nn@HDCP-MOD_in_index,mode<LF>	in_index - Number that indicates the specific input:1 - HDBT INPUT1 - HDMI INPUTmode - HDCP mode:0 - HDCP Off1 - HDCP On	Set the input HDCP-MODE of HDBT INPUT to Off:#HDCP-MOD_1,5<CR>
HDCP-MOD?	Get HDCP mode.1 Set HDCP working mode on the device input:HDCP supported - HDCP_ON [default].HDCP not supported - HDCP OFF.HDCP support changes following detected sink - MIRROR OUTPUT.	COMMAND#HDCP-MOD?_ir_indexFEEDBACK~nn@HDCP-MOD_in_index,mode<LF>	in_index - Number that indicates the specific input:1 - HDBT INPUT2 - HDMI INPUTmode - HDCP mode:0 - HDCP Off1 - HDCP On	Get the input HDCP-MODE of HDMI INPUT:#HDCP-MOD?_2<CR>

Function	Description	Syntax	Parameters/Attributes	Example
HELP	Get command list or help for specific command.	COMMAND#HELP#HELP_cmd_nameFEEDBACK1.Multi-line:~nn@Device_cmd_name,_cmd_name<CR>To get help for command use:HELP(COMMAND_NAME)~nn@HELP_cmd_name:description<LR>USAGE:usage	cmd_name – Name of a specific command	Get the command list:#HELPTo get help for AV-SW-TIMEOUT:HELP_av-sw-timeout
MODEL?	Get device model.1This command identifies equipment connected to VP-427X and notifies of identity changes to the connected equipment. The Matrix saves this data in memory to answer REMOTE-INFO requests.	COMMAND#MODEL?_FEEDBACK~nn@MODEL_model_name<CR>	model_name – String of up to 19 printable ASCII chars	Get the device model:#MODEL?_
MUTE	Set audio mute.	COMMAND#MUTE_out_index,mute_modeFEEDBACK~nn@MUTE_out_index,rute_mode<CR>LF>	out_index – Number that indicates the specific output:1 – AUDIO OUTPUTmute_mode – On/Off0 – Off1 – On	Set AUDIO OUTPUT to mute:#MUTE_1,1
MUTE?	Get audio mute.	COMMAND#MUTE?_out_indexFEEDBACK~nn@MUTE_out_index,rute_mode<CR>LF>	out_index – Number that indicates the specific output:1 – AUDIO OUTPUTmute_mode – On/Off0 – Off1 – On	Get mute status of AUDIO OUTPUT#MUTE_1?
PROT-VER?	Get device protocol version.	COMMAND#PROT-VER?_FEEDBACK~nn@PROT-VER_3000:version<CR>LF>	version – XX.XX where X is a decimal digit	Get the device protocol version:#PROT-VER?_
RELAY-STATE	Set relay state.	COMMAND#RELAY-STATE_relay_id,stateFEEDBACK~nn@RELAY-STATE_relay_id,state<CR>LF>	relay_id – Relay number 1state – Relay state0 – (open)1 – (close)	Set relay to closed:#RELAY-STATE_1,-
RELAY-STATE?	Get relay state.	COMMAND#RELAY-STATE?_relay_idFEEDBACK~nn@RELAY-STATE_relay_id,relay_state<CR>LF>	relay_id – Relay number 1relay_state – Relay state0 – (open)1 – (close)	Get relay state:#RELAY-STATE?_
RESET	Reset device.1To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.	COMMAND#RESETFEEDBACK~nn@RESET_ok	layer_type Layer Enumeration1 – Videoout_index (both selections are identical)1 – HDMI OUTPUT* – ALLin_index – Source id1 – HDBT INPUT2 – HDMI INPUT	Reset the device:#RESET
ROUTE	Set layer routing.1This command replaces all other routing commands.	COMMAND#ROUTE_layer_type,out_index,in_indexFEEDBACK~nn@ROUTE_layer_type,out_index<CR>LF>	layer_type Layer Enumeration1 – Videout_index (both selections are identical)1 – HDMI OUTPUT* – ALLin_index – Source id1 – HDBT INPUT2 – HDMI INPUT	Route video HDBT INPUT to HDMI OUTPUT:#ROUTE_1,1,1
ROUTE?	Get layer routing.1This command replaces all other routing commands.	COMMAND#ROUTE?_layer_type,out_indexFEEDBACK~nn@ROUTE_layer_type,out_index,in_index<CR>LF>	layer_type Layer Enumeration1 – Videout_index (both selections are identical)1 – HDMI OUTPUT* – ALLin_index – Source id1 – HDBT INPUT2 – HDMI INPUT	Get the layer routing:#ROUTE?_ 1,*
SCLR-AS	Set auto-sync features.1Sets the auto sync features for the selected scaler.	COMMAND#SCLR-AS_scaler_index,sync_speedFEEDBACK~nn@SCLR-AS_scaler_index,sync_speed<CR>LF>	scaler_index – Scaler Number:1 – Scaler1sync_speed – 0, 1 or 20 – off1 – fast2 – slow	Set auto-sync feature to fast:#SCLR-AS_1,1
SCLR-AS?	Get auto-sync features.1Gets the auto sync features for the selected scaler.	COMMAND#SCLR-AS?_scalern_indexFEEDBACK~nn@SCLR-AS_scaler_index,sync_speed<CR>LF>	scaler_index – Scaler Number:1 – Scaler1sync_speed – 0, 1 or 20 – off1 – fast2 – slow	Get auto-sync features:#SCLR-AS?_1

Function	Description	Syntax	Parameters/Attributes	Example
SCLR-AUDIO-DELAY	Set the scaler audio delay.1 Sets the audio delay for the selected audio output.	COMMAND#SCLR-AUDIO-DELAY_scaler_index,delayFEEDBACK~nn@SCLR-AUDIO-DELAY_scaler_index,delay	scaler_index - Audio output number1 - Scaler1delay -0 - Off1 - 40ms2 - 110ms3 - 150ms	Set the scaler audio delay 40ms:#SCLR-AUDIO-DELAY_1,1
SCLR-AUDIO-DELAY?	Get the scaler audio delay.1 Gets the audio delay for the selected audio output.	COMMAND#SCLR-AUDIO-DELAY?_scale_indexFEEDBACK~nn@SCLR-AUDIO-DELAY._scale_index,delay	scaler_index - Audio output number1 - Scaler1delay -0 - Off1 - 40ms2 - 110ms3 - 150ms	Get the scaler audio delay:#SCLR-AUDIO-DELAY?_1<CR>
SIGNAL?	Get input signal status.	COMMAND#SIGNAL?_in_indexFEEDBACK~nn@SIGNAL_ir_index,status	in_index - Number that indicates the specific input:1 - HDBT INPUT2 - HDMI INPUTstatus - Signal status according to signal validation:0 - Signal or sink is not valid (Off)1 - Signal or sink is valid (On)	Get the input signal lock status of HDBT INPUT 1:#SIGNAL?_1<CR>
SN?	Get device serial number.	COMMAND#SN?FEEDBACK~nn@SN_serial_num	serial_num - 14 decimal digits, factory assigned	Get the device serial number:#SN?
VERSION?	Get firmware version number.	COMMAND#VERSION?FEEDBACK~nn@VERSION_firmware_version	firmware version - XX.XX.XXXX where the digit groups are: major.minor.build version	Get the device firmware version number:#VERSION?
VFRZ	Set freeze on selected output.	COMMAND#VFRZ_out_index,freeze_flagFEEDBACK~nn@VFRZ_out_index,freeze_flag	out_index - Number that indicates the specific output:1 - HDMI OUTPUTfreeze_flag - On/Off0 - Off1 - On	Set freeze on HDMI OUTPUT:#VFRZ_1,1
VFRZ?	Get output freeze status.	COMMAND#VFRZ_out_indexFEEDBACK~nn@VFRZ_out_index,freeze_flag	out_index - Number that indicates the specific output:1 - HDMI OUTPUTfreeze_flag - On/Off0 - Off1 - On	Get output freeze status:#VFRZ_1
VID-RES	Set output resolution.# "Set" command with is_native=ON sets native resolution on selected output (resolution index sent = 0). Device sends as answer actual VIC ID of native resolution.To use "custom resolutions" (entries 100-105 In View Modes), define them using the DEF-RES command.	COMMAND#VID-RES_io_mode,io_index,is_native,resolutionFEEDBACK~nn@VID-RES_io_mode,io_index,is native,resolution	io_mode - Input/Output1 - Outputio_index - Number that indicates the specific output port:1 - HDMI OUTPUTis_native - Native resolution flag1 - Onresolution - Resolution index0 = Native1 = 640x480@602 = 800x600@603 = 1024x768@604 = 1280x768@605 = 1280x800@606 = 1280x1024@607 = 1360x768@608 = 1400x1050@609 = 1440x900@6010 = 1600x1200@6011 = 1680x1050@6012 = 1920x1200@60 RB13 = 2560x1600@60 RB14 = 1920x1080@6015 = 1280x720@6016 = 2048x1080@5017 = 2048x1080@6018 = 2560x1440@60 RB19 = 3440x1440@3020 = 3440x1440@6021 = 720x480P@6022 = 720x576P@5023 = 1280x720P@5024 = 1280x720P@6025 = 1920x1080P@2426 = 1920x1080P@2527 = 1920x1080P@3028 = 1920x1080P@5029 = 1920x1080P@6030 = 2560x1080P@5031 = 2560x1080P@6032 = 3840x2160P@2433 = 3840x2160P@2534 = 3840x2160P@3035 = 3840x2160P@5036 = 3840x2160P@60	Set HDMI OUTPUT resolution to 1440x900:#VID-RES_1,1,1,9<CR>
VID-RES?	Get output resolution.1 "Get" command with is_native=ON returns native resolution VIC, with is_native=OFF returns current resolution.To use "custom resolutions" (entries 100-105 In View Modes), define them using the DEF-RES command.	COMMAND#VID-RES?_io_mode,io_index,is_nativeFEEDBACK~nn@VID-RES?_io_mode,io_index,is_native,resolutionL>	io_mode – Input/Output1 – Outputio_index – Number that indicates the specific output port:1 – HDMI OUTPUTis_native – Native resolution flag1 – Onresolution – Resolution index0 = Native1=640x480@602=800x600@603=1024x768@604=1280x768@605=1280x800@606=1280x1024@607=1360x768@608=1400x1050@609=1440x900@6010=1600x1200@6011=1680x1050@6012=1920x1200@60 RB13=2560x1600@60 RB14=1920x1080@6015=1280x720@6016=2048x1080@5017=2048x1080@6018=2560x1440@60 RB19=3440x1440@3020=3440x1440@6021=720x480P@6022=720x576P@5023=1280x720P@5024=1280x720P@6025=1920x1080P@2426=1920x1080P@2527=1920x1080P@3028=1920x1080P@5029=1920x1080P@6030=2560x1080P@5031=2560x1080P@6032=3840x2160P@2433=3840x2160P@2534=3840x2160P@3035=3840x2160P@5036=3840x2160P@60	Set output resolution:#VID-RES?_1,1,,
VMUTE	Set enable/disable video on output.1 Video mute parameter 2 (blank picture) is not supported.	COMMAND#VMUTE_out_index,flagFEEDBACK~nn@VMUTE_out_index,flag	out_index – Number that indicates the specific output:1 – HDMI OUTPUTflag – Video Mute0 – Video disabled, +5V low1 – Video enabled, +5V high2 – Blank picture, +5V high	Disable the video output on HDMI OUTPUT:#VMUTE_1,,
VMUTE?	Get video on output status.1 Video mute parameter 2 (blank picture) is not supported.	COMMAND#VMUTE?_out_indexFEEDBACK~nn@VMUTE_out_index,flag	out_index – Number that indicates the specific output:1 – HDMI OUTPUTflag – Video Mute0 – Video disabled, +5V low1 – Video enabled, +5V high2 – Blank picture, +5V high	Get video on HDMI OUTPUT status:#VMUTE?_1
X-AUD-LVL	Set audio level of a specific signal.1 This is an Extended Protocol 3000 command.	COMMAND#X-AUD-LVL,.port_format,.,audio_level,FFEEDBACK~nn@X-AUD-LVL,.port_format,.,audio_level	The following attributes comprise the signal ID:- Direction of the port:o OUT – Output- Type of signal on the port:o ANALOG_AUDIO:- The port number as printed on the front or rear panel:1-Signal ID attribute:o AUDIO- Indicates a specific channel number when there are multiple channels of the same typeaudio_level – Audio level (range between 0 to +100)	Set the AUDIO OUT level to 10:#X-AUD-LVLout.analog_audio.1.audio.1,10
X-AUD-LVL?	Get audio level of a specific signal.1 This is an Extended Protocol 3000 command.	COMMAND#X-AUD-LVL?,.	The following attributes comprise the signal ID:-Direction of the port:OUT-Output-Type of signal on the port:ANALOG AUDIO-The port number as printed on the front or rear panel:1-Signal ID attribute:AUDIO-Indicates a specific channel number when there are multiple channels of the same typeaudio_level-Audio level (range between 0 to +100)	Get the audio level of a specific signal:#X-AUD-LVL?_out.analog_audio.l.audio.l
		FEEDBACK~nn@X-AUD-LVL,.,audio_level
X-ROUTE	Send routing command to matrix.1 It is recommended to use the command#SIGNALS-LIST to get the list of all signal IDs available in the system and which can be used in this command.Video 1 is the default port in this command and is implied even if not written:#X-ROUTE_out.sdi.5,i n.sdi.1is interpreted as:#X-ROUTE_out.sdi.5.v idco.1,in.sdi.1.v idco.1This is an Extended Protocol 3000 command.	COMMAND#X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@X-ROUTE,.,FEEDBACK~nn@xOUTs HDMI OUTPUT for the input:1-HDBT INPUTFor the output:1-HDBT INPUT2-HDMI INPUT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:1-Indicates a specific channel number when there are multiple channels of the same type:1	The following attributes comprise the signal ID:-Direction of the port:IN-InputOUT-Output-Type of signal on the port:HDMIO HDBT-The port number as printed on the front or rear panel:For the output:1-HDMI OUTPUTFor the input:1-HDBT INPUT2-HDMI INPUT-Type of signal on the port:VIDEO-Type of signal on the port:VIDEO-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:	Route HDMI INPUT to HDMI OUTPUT:#X-ROUTE_out.hdni.1.v video.1,in.hdri.2.vide.1
X-ROUTE?	Get routing status.1 It is recommended to use the command#SIGNALS-LIST to get the list of all signal IDs available in the system and which can be used in this command.VIDEO.1 are the defaultandin this command and are implied even if not written:#X-ROUTE_out.sdi.5,i n.sdi.1is interpreted as:#X-ROUTE_out.sdi.5.v ideo.1,in.sdi.1.v ideo.1This is an Extended Protocol 3000 command.	COMMAND#X-ROUTE?,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X-ROUTE,.FEEDBACK~nn@X- ROUTs HDMI OUTPUT for the output:1-HDMI OUTPUTFor the input:1-HDBT INPUT2-HDMI INPUT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDRBTS HDMI OUTPUT for the output:1-HDMI OUTPUTFor the input:1-HDBT INPUT2-HDMI INPUT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDRBTS HDMI OUTPUT for the output:1-HDMI OUTPUTFor the input:1-HDBT INPUT2 -HDMI INPUT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the port:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Typeof signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDRBTS HDMI OUTPUT for the output:1-HDMI OUTPUTFor the input:1-HDBT INPUT2-HDMI INPUT-Type of signal on the port:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:HDMI HDBT-Type of signal on the ports:
X-SIGNAL?	Get input signal status.1 This is an Extended Protocol 3000 command.	COMMAND#X-SIGNAL?..FEEDBACK~nn@X-SIGNAL..,Status	The following attributes comprise the signal ID:- Direction of the port:○ IN - Input- Type of signal on the port:○ HDMI◇ HDBT- The port number as printed on the front or rear panel:1 - HDBT INPUT2 - HDMI INPUT- Signal ID attribute:○ VIDEO- Indicates a specific channel number when there are multiple channels of the same type: 1status - Input Signal Status0 - No signal1 - There is a signal	#X-SIGNAL?in.hdbt.1. video.

Result and Error Codes

Syntax

In case of an error, the device responds with an error message. The error message syntax:

• \~NN@ERR XXX – when general error, no specific command
• \~NN@CMD ERR XXX – for specific command
• NN – machine number of device, default = 01
• XXX - error code

Error Codes

Error Name	Error Code	Description
P3K_NO_ERROR	0	No error
ERR_PROTOCOL_SYNTAX	1	Protocol syntax
ERR_COMMAND_NOT_AVAILABLE	2	Command not available
ERR_PARAMETER_OUT_OF_RANGE	3	Parameter out of range
ERR_UNAUTHORIZED_ACCESS	4	Unauthorized access
ERR_INTERNAL_FW_ERROR	5	Internal FW error
ERR_BUSY	6	Protocol busy
ERR_WRONG_CRC	7	Wrong CRC
ERR_TIMEDOUT	8	Timeout
ERR_RESERVED	9	(Reserved)
ERR_FW_NOT_ENOUGH_SPACE	10	Not enough space for data (firmware, FPGA...)
ERR_FS_NOT_ENOUGH_SPACE	11	Not enough space – file system
ERR_FS_FILE_NOT_EXISTS	12	File does not exist
ERR_FS_FILE_CANT_CREATED	13	File can't be created
ERR_FS_FILE_CANT_OPEN	14	File can't open
ERR_FEATURE_NOT_SUPPORTED	15	Feature is not supported
ERR_RESERVED_2	16	(Reserved)
ERR_RESERVED_3	17	(Reserved)
ERR_RESERVED_4	18	(Reserved)
ERR_RESERVED_5	19	(Reserved)
ERR_RESERVED_6	20	(Reserved)
ERR_PACKET_CRC	21	Packet CRC error
ERR_PACKET_MISSED	22	Packet number isn't expected (missing packet)
ERR_PACKET_SIZE	23	Packet size is wrong
ERR_RESERVED_7	24	(Reserved)
ERR_RESERVED_8	25	(Reserved)
ERR_RESERVED_9	26	(Reserved)
ERR_RESERVED_10	27	(Reserved)
ERR_RESERVED_11	28	(Reserved)
ERR_RESERVED_12	29	(Reserved)
ERR_EDID_CORRUPTED	30	EDID corrupted
ERR_NON_LISTED	31	Device specific errors
ERR_SAME_CRC	32	File has the same CRC – not changed
ERR_WRONG_MODE	33	Wrong operation mode
ERR_NOT_CONFIGURED	34	Device/chip was not initialized

The warranty obligations of Kramer Electronics Inc. ("Kramer Electronics") for this product are limited to the terms set forth below:

What is Covered

This limited warranty covers defects in materials and workmanship in this product.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.

Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.

How Long this Coverage Lasts

The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:

1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer 7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty.
3. All Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a lifetime warranty.

Who is Covered

Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

What Kramer Electronics Will Do

Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product's end warranty date remains unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

What Kramer Electronics Will Not Do Under This Limited Warranty

If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.

How to Obtain a Remedy Under This Limited Warranty

To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you.

In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number).

You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.

If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.

Limitation of Liability

THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.

Exclusive Remedy

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A "CONSUMER PRODUCT" UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.

HDMI™

HIGH-DEFINITION MULTIMEDIA INTERFACE

P/N: 2900-301615

Rev:

SAFETY WARNING

Disconnect the unit from the power supply before opening and servicing

For the latest information on our products and a list of Kramer distributors, visit our website where updates to this user manual may be found.

We welcome your questions, comments, and feedback.

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. All brand names, product names, and trademarks are the property of their respective owners.