HW-NW710 - Soundbar SAMSUNG - Free user manual and instructions

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SAMSUNG HW-NW710 - Soundbar
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Product Type Soundbar
Model Name HW-NW710
Dimensions (W x H x D) 1220.0 x 140.0 x 53.5 mm
Weight 6.7 kg
Power Supply DC 23V (via AC/DC adapter)
Power Consumption See label on product
Standby Power Consumption 2.8 W
Operating Temperature +5°C to +35°C
Operating Humidity 10% ~ 75%
Amplifier Woofer x4, Tweeter x 3, 4ohm
Supported Audio Formats LPCM 2ch, Dolby Audio (Dolby Digital), DTS
Wireless Connectivity Wi-Fi (2.4GHz/5GHz), Bluetooth 4.0
Bluetooth Range Approx. 10 m (33 ft)
Inputs 1 x Optical (Digital Audio In)
Wireless Rear Speaker Support SWA-9000S (sold separately)
Wireless Subwoofer Support SWA-W700 (sold separately)
Wall Mountable Yes (vertical wall only)
Remote Control Included with battery (AA x2)
Auto Power Link Yes (via optical connection)
Software Update Automatic via internet
Voice Control Compatible with Amazon Alexa (via Echo)

Frequently Asked Questions - HW-NW710 SAMSUNG

How do I connect the Soundbar to my TV via Bluetooth?
Press the Bluetooth PAIR button on the remote control to enter "BT PAIRING" mode. On your TV, go to Bluetooth settings and select "[AV] Samsung Soundbar NWxxx" from the list.
Can I control the Soundbar with my TV remote?
Yes, if you have a Samsung TV. Use the TV menu to set audio to external speakers. For non-Samsung TVs, press and hold the BASS button on the remote for 5 seconds to cycle through modes: SAMSUNG-TV REMOTE, OFF-TV REMOTE, ALL-TV REMOTE.
What should I do if there is no sound?
Check if the Soundbar is muted (press Mute button), volume is not set to minimum, and the correct input source (D.IN, BT, WIFI) is selected. Also ensure the TV speakers are disabled.
How do I connect wireless rear speakers (SWA-9000S)?
Turn off the Soundbar, insert the wireless dongle into the WIRELESS port with logo facing up, connect the receiver module to speakers, plug in power, then press and hold the Up button on the remote for 5 seconds until ID SET appears. The LINK LED should turn solid blue.
How do I reset the Bluetooth connection?
If connection fails, delete the Soundbar from the Bluetooth device list. Then put the Soundbar in "BT PAIRING" mode (press and hold the Source button on the unit for 5 seconds) and search again.
Can I mount the Soundbar on the wall?
Yes. Use the included wall mount guide and bracket. Ensure the wall can support the weight (6.7 kg). Use M5 screws (35 mm or longer) suitable for your wall type. Leave at least 5 cm below the TV and install the power cable holder.
How do I update the Soundbar software?
The Soundbar updates automatically when connected to the internet via Wi-Fi. Ensure the power cord is connected and the unit is on (or in standby). You can also check for updates via the SmartThings app.
What is Auto Power Link?
When the Soundbar is connected to a TV via optical cable, Auto Power Link automatically turns on the Soundbar when the TV is turned on. Press and hold the Left button on the remote for 5 seconds to toggle it on/off (default is ON).
How do I connect a subwoofer (SWA-W700)?
Turn off the Soundbar, insert the wireless dongle into the WIRELESS port, plug in the subwoofer, then press and hold the Up button on the remote for 5 seconds. The LINK LED on the subwoofer should stop blinking and glow solid blue.
What sound modes are available?
Press the SOUND MODE button to cycle through STANDARD (original sound), SURROUND (expanded sound), and SMART (automatically optimizes for content). Output varies based on connected speakers.

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Download the instructions for your Soundbar in PDF format for free! Find your manual HW-NW710 - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HW-NW710 by SAMSUNG.

USER MANUAL HW-NW710 SAMSUNG

Thank you for purchasing this Samsung product.

To receive more complete service, please register

your product at www.samsung.com/register

SAFETY INFORMATION

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

SAMSUNG HW-NW710 - SAFETY WARNINGS - 1CAUTIONRISK OF ELECTRIC SHOCK.DO NOT OPEN.SAMSUNG HW-NW710 - SAFETY WARNINGS - 2
SAMSUNG HW-NW710 - SAFETY WARNINGS - 3This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
SAMSUNG HW-NW710 - SAFETY WARNINGS - 4This symbol indicates that this product has included important literature concerning operation and maintenance.
SAMSUNG HW-NW710 - SAFETY WARNINGS - 5Class II product: This symbol indicates that it does not require a safety connection to electrical earth (ground).
SAMSUNG HW-NW710 - SAFETY WARNINGS - 6AC voltage: This symbol indicates that the rated voltage marked with the symbol is AC voltage.
SAMSUNG HW-NW710 - SAFETY WARNINGS - 7DC voltage: This symbol indicates that the rated voltage marked with the symbol is DC voltage.
SAMSUNG HW-NW710 - SAFETY WARNINGS - 8Caution, Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

WARNING

- To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION

  • TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
  • This apparatus shall always be connected to a AC outlet with a protective grounding connection.
  • To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
  • Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
  • To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

PRECAUTIONS

  1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
  2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
  3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
  4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
  5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

ABOUT THIS MANUAL

The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can download.

Illustration of a person sitting on a sofa using a laptop (no text or symbols visible)

USER MANUAL

See this manual for safety instructions, product installation, components, connections, and product specifications.

Illustration of a person sitting on a couch next to a computer (no text or symbols present)

SAMSUNG HW-NW710 - USER MANUAL - 2

FULL MANUAL

You can access the FULL MANUAL on Samsung's online customer support center by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from Samsung's website. (http://www.samsung.com/support)

Design, specifications, and App screen are subject to change without prior notice.

CONTENTS

01 Checking the Components 6

Inserting Batteries before using the Remote Control (AA batteries X 2) 6

02 Product Overview 7

Front Panel / Bottom Panel of the Soundbar 7

Rear Panel of the Soundbar 8

03 Connecting the Soundbar 9

Connecting Electrical Power ____ 9

04 Connecting to a TV 10

Connecting using an Optical Cable ____ 10

Connecting Wirelessly 11

- Connecting a TV via Bluetooth 11

- Connecting via Wi-Fi 13

05 Connecting an External Device 15

Connecting using an Optical Cable ____ 15

06 Connecting a Mobile Device 16

Connecting via Bluetooth 16

Connecting via Wi-Fi (Wireless Network) 19

07 Connecting the Soundbar to an SWA-9000S (Sold separately) 21

08 Connecting the Soundbar to an SWA-W700 (Sold separately) 24

09 Connecting an Amazon product 27

Connect and use with an Amazon product (Amazon Echo) 27

Use voice commands to control the Soundbar ____ 29

10 Using the Remote Control 30

How to Use the Remote Control ____ 30

Adjusting the Soundbar volume with a TV remote control ____ 33

Using the Hidden Buttons (Buttons with more than one function) ____ 34

Output specifications for the different sound effect modes ____ 34

11 Installing the Wall Mount 35

Installation Precautions 35

Wallmount Components 35

12 Software Update 39

13 Troubleshooting 40

14 Licence 41

15 Open Source Licence Notice 41

16 Important Notes About Service 41

17 Specifications and Guide 42

Specifications 42

01 CHECKING THE COMPONENTS

Holder-Cable Cushion Pad Holder-Dongle ScrewSAMSUNG HW-NW710 - CHECKING THE COMPONENTS - 1

  • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
  • For Soundbar wall mounting components, see page 35.
  • To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.

• This Soundbar is for wall mounting only.

  • Use the Holder-Dongle Screw to secure the Holder-Dongle when connecting the Soundbar to the Wireless Rear Speaker Kit (SWA-9000S) or Wireless Subwoofer (SWA-W700) (Sold separately).
  • The appearance of the accessories may differ slightly from the illustrations above.

Inserting Batteries before using the Remote Control (AA batteries X 2)

Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.

Diagram illustrating the step-by-step assembly of a battery pack, showing internal components and polarity indicators.

02 PRODUCT OVERVIEW

Front Panel / Bottom Panel of the SoundbarPosition the product so that the SAMSUNG logo is located on the top. 1 Bottom Panel 2 3 4

1DisplayDisplays the product's status and current mode.
2SAMSUNG HW-NW710 - PRODUCT OVERVIEW - 2 (Power) ButtonTurns the power on and off.
3SAMSUNG HW-NW710 - PRODUCT OVERVIEW - 3 (Volume) ButtonAdjusts the volume.When adjusted, the volume level appears on the Soundbar's front display.
4SAMSUNG HW-NW710 - PRODUCT OVERVIEW - 4 (Source) ButtonSelects the source input mode.
Input mode Display
Optical Digital input D.IN
Wi-Fi mode WIFI
BLUETOOTH mode BT
• To turn on "BT PAIRING" mode, change the source to "BT" mode, and then press and hold the button on the bottom panel for more than 5 seconds.
  • When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
  • When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
  • If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup menu of your TV. Refer to the owner's manual supplied with your TV.

Rear Panel of the Soundbar

DIGITAL AUDIO IN (OPTICAL) WIRELESS DC 23V 4 5 NETWORK ID SET (WOOFER/REAR)

1DIGITAL AUDIO IN (OPTICAL)Connect to the digital (optical) output of an external device.
2WIRELESSAttach the wireless dongle that connects the Soundbar to surround speakers and a subwoofer wirelessly.(The surround speaker, subwoofer, and wireless dongle are sold separately.)The WIRELESS jack is not USB-compatible.The availability of subwoofers differs by area. Check the availability athttp://www.samsung.com/support.
3DC 23V (Power Supply In)Connect the AC/DC power adapter.
4NETWORKPress to connect to a wireless network (Wi-Fi) via the SmartThings app.
5ID SET (WOOFER/REAR)Press to connect the Soundbar to surround speakers and a subwoofer wirelessly.Press and hold the Up button on the remote for 5 seconds to complete ID SET.
  • When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug. Do not pull the cable.
  • Do not connect this unit or other components to an AC outlet until all connections between components are complete.

03 CONNECTING THE SOUNDBAR

Connecting Electrical Power

Use the power components (1, 2) in the following order to connect the Soundbar to an electrical outlet:

① Connect the power output cable to the power adapter, and then to the Soundbar. ② Connect the power cord to a wall socket.

See the illustrations below.

- For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

graph TD A["Power Cord"] --> B["Connecting Electrical Power"] B --> C["AC/DC Adapter"] C --> D["Rear of the Soundbar Main Unit"]

- Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

04 CONNECTING TO A TV

Hear TV sound from your Soundbar through wired or wireless connections.

  • When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV's remote control.
  • This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.
  • This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Connecting using an Optical Cable

When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.)

graph TD A["TV"] --> B["OPTICAL OUT"] B --> C["Optical Cable (not supplied)"] C --> D["Rear of the Soundbar"] D --> E["D. IN"] E --> F["Bottom of the Soundbar"]

  1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable (not supplied).
  2. Press the 📋 button on the bottom panel or on the remote control, and then select the "D.IN" mode.

Auto Power Link automatically turns on the Soundbar when the TV is turned on.

  1. Connect the Soundbar and a TV with a digital optical cable (not supplied).
  2. Press the Left button on the remote control (the blue spot in the illustration to the right) for 5 seconds to turn Auto Power Link on or off.

• Auto Power Link is set to ON by default.

(To turn off this function, press the Left button on the remote for 5 seconds.)

- Depending on the connected device, Auto Power Link may not function.

- This function is only available in the "D.IN" mode.

Circular play button icon with two playback buttons (no text or symbols)

Connecting Wirelessly

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

- Only one TV can be connected at a time.

TV ... ... Bottom of the Soundbar OR

The initial connection

  1. Press the button on the remote control to enter the "BT PAIRING" mode.

(OR)

SAMSUNG HW-NW710 - The initial connection - 1

a. Press the button on the bottom panel and then select "BT".

"BT" changes to "BT READY" in a few seconds automatically if there is no Bluetooth device connected to the Soundbar.

b. When "BT READY" appears, press and hold the button on the bottom panel of the Soundbar for more than 5 seconds to display "BT PAIRING".

  1. Select Bluetooth mode on the TV. (For more information, see the TV's manual.)
  2. Select "[AV] Samsung Soundbar NWxxx" from the list on the TV's screen.

An available Soundbar is indicated with "Need Pairing" or "Paired" in the TV Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.

- When the TV is connected, [TV Name] → "BT" appears on the Soundbar's front display.

  1. You can now hear TV sound from the Soundbar.

If the device fails to connect

  • If a previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar NWxxx") appears in the list, delete it.
  • Then repeat steps 1 through 3.

NOTE

- After you have connected the Soundbar to your TV the first time, use the "BT READY" mode to reconnect.

Disconnecting the Soundbar from the TV

Press the ➕ button on the bottom panel or on the remote control and switch to any mode but "BT".

  • Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
  • To cancel the automatic Bluetooth connection between the Soundbar and TV, press the 📋 button on the remote control for 5 seconds with the Soundbar in "BT READY" status. (Toggle On → Off)

What is the difference between BT READY and BT PAIRING?

  • BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
  • BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the 📄 button on the remote control or press and hold the 📋 button on the bottom of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTES

  • If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 meters.
  • The Soundbar automatically turns off after 5 minutes in the Ready state.
  • The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.

- Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

Connecting via Wi-Fi

Pre-connection Checklist

  1. Confirm that your Samsung Smart TV was released after 2014. This function is compatible only with Samsung Smart TVs released after 2014.
  2. Make sure your Wireless router (Wi-Fi) is ready and working.
  3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).

TV Bottom of the Soundbar

Step 1: Connecting the Soundbar to Wi-Fi

  1. Press the 📋 button on the bottom of the Soundbar or on the remote control to select "WIFI" mode.

- When using selected Samsung TVs (2016 \~ 2018 Samsung Smart TVs that support Bluetooth.) - If you select "WIFI" mode when the TV is turned on, the TV screen displays a pop-up window providing instructions on how to automatically connect the Soundbar to a wireless router (Wi-Fi). Refer to instructions in the pop-up window of the TV.

WIFI Bottom of the Soundbar

  1. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
  2. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).

graph LR A["手机下载"] --> B["GET IT ON Google Play"] B --> C["iOSAndroid"] C --> D["Download on the App Store"] D --> E["SmartThings app"]

  1. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

Step 2: Configuring Settings on the TV

- If the TV disconnects from your wireless network after you change the input source to the Soundbar, use the TV menu to connect the TV to the network again.

For TVs released in 2018

Home (☐) → Settings (☐) → Sound → Sound Output → [AV] Samsung Soundbar NWxxx (Wi-Fi)

For TVs released in 2017

Home (☐) → Settings (☐) → Sound → Sound Output → [AV] Samsung Soundbar NWxxx (Wi-Fi)

For TVs released in 2016

Home (☐) → Settings (☐) → Sound → Select Speaker → [AV] Samsung Soundbar NWxxx (Wi-Fi)

For TVs released in 2015

Menu → Sound → Speaker List

For TVs released in 2014

Menu → Sound → Speaker Settings → Multiroom Link - Settings

NOTES

  • The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
  • If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.
  • If the 5GHz Wi-Fi connection is not smooth, use the 2.4GHz bandwidth.
  • Because the menus may differ depending on the year of manufacture, refer to your TV manual.

05 CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired or wireless network to play the external device's sound through the Soundbar.

Connecting using an Optical Cable

graph TD A["Game console"] --> B["Optical OUT"] B --> C["Optical Cable (not supplied)"] C --> D["Rear of the Soundbar"] D --> E["D. IN"] E --> F["Bottom of the Soundbar"]

  1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable (not supplied).
  2. Select "D.IN" mode by pressing the ➕ button on the bottom panel or on the remote control.

06 CONNECTING A MOBILE DEVICE

Connecting via Bluetooth

When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

- You cannot connect more than one Bluetooth device at a time.

Bluetooth device Bottom of the Soundbar OR

The initial connection

  1. Press the button on the remote control to enter the "BT PAIRING" mode.

(OR)

SAMSUNG HW-NW710 - The initial connection - 1

button on the remote control to enter the "BT PAIRING" mode.

a. Press the button on the bottom panel and then select "BT". "BT" changes to "BT READY" in a few seconds automatically if there is no Bluetooth device connected to the Soundbar. b. When "BT READY" appears, press and hold the button on the bottom panel of the Soundbar for more than 5 seconds to display "BT PAIRING".

  1. On your device, select "[AV] Samsung Soundbar NWxxx" from the list that appears.

- When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → "BT" appears in the front display.

  1. Play music files from the device, connected via Bluetooth, through the Soundbar.

If the device fails to connect

- If a previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar NWxxx") appears in the list, delete it.

- Then repeat steps 1 and 2.

NOTE

- After you have connected the Soundbar to your mobile device the first time, use the "BT READY" mode to reconnect.

What is the difference between BT READY and BT PAIRING?

  • BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
  • BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the 📄 button on the remote control or press and hold the 📋 button on the bottom of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTES

- If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 meters.
  • The Soundbar automatically turns off after 5 minutes in the Ready state.
  • The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.

- Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

– The Soundbar supports SBC data (44.1kHz, 48kHz). - Connect only to a Bluetooth device that supports the A2DP (AV) function.

  • You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function.
  • Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar NWxxx” from the device’s scanned devices list will automatically change the Soundbar to “BT” mode.

- Available only if the Soundbar is listed among the Bluetooth device's paired devices.

(The Bluetooth device and the Soundbar must have been previously paired at least once.)

  • The Soundbar will appear in the Bluetooth device's searched devices list only when the Soundbar is displaying "BT READY".
  • The Soundbar cannot be paired to another Bluetooth device if it is already in Bluetooth mode and paired to a Bluetooth device.

Disconnecting the Bluetooth device from a Soundbar

You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user manual.

• The Soundbar will be disconnected. - When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display "BT DISCONNECTED" on the front display.

Disconnecting the Soundbar from the Bluetooth device

Press the button on the bottom panel or on the remote control, and then change to any mode except "BT".

  • Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
  • When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display "BT DISCONNECTED" on the front display.

NOTES

  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 meters. – The Soundbar automatically turns off after 5 minutes in the Ready state.

More About Bluetooth

Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a short wireless connection.

- A Bluetooth device may cause noise or malfunction, depending on usage, if:

  • A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Soundbar.
  • It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
  • It is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.

- Pair the Soundbar with the Bluetooth device while they are close together.

- The further the distance between the Soundbar and Bluetooth device, the worse the quality is. If the distance exceeds the Bluetooth operational range, the connection is lost.

- In poor reception areas, the Bluetooth connection may not work properly.

- The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors.

- This wireless device may cause electric interference during its operation.

Connecting via Wi-Fi (Wireless Network)

  • Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode.
  • To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

Mobile device

Bottom of the Soundbar

The initial connection

  1. Press the ➕ button on the bottom of the Soundbar or on the remote control to select "WIFI" mode.

WIFI Bottom of the Soundbar

  1. Install and launch the SmartThings app on your mobile device (e.g. smartphone or tablet).

graph LR A["手机"] --> B["GET IT ON Google Play"] B --> C["iOSAndroid"] D["Download on the App Store"] --> E["SmartThings app"]

  1. Launch the app, and then follow the instructions on the screen to register (add) your Soundbar in the app.

- The automatic pop-up (the third illustration below) may not be available on some mobile devices.

If this is the case, select and complete "Add device" from the app menu. Your Soundbar is now added to the app.

graph LR A["Start with a network icon"] --> B["Add device: Start building your connected world by adding FPs, appliances, and other devices."] B --> C["Supported Devices: Start building your connected world by adding FPs, appliances, and other devices."] C --> D["Now to use: Software interface featu…

Launch App Add speakers Auto pop-up

NOTE

- To connect an additional SWA-9000S wireless rear speaker kit (not supplied), disconnect the Samsung wireless speakers from the Soundbar to disable the surround sound system. (If you connect the surround speakers without disconnecting the SWA-9000S speakers, sound is played via both the Samsung wireless speaker and the Surround speaker.)

07 CONNECTING THE SOUNDBAR TO AN SWA-9000S (SOLD SEPARATELY)

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9000S - Sold separately) to your Soundbar.

  1. Turn off the Soundbar.

BYE

  1. Connect the wireless dongle to the "WIRELESS" port on the Soundbar main unit.

- When inserting the Wireless Dongle into the Wireless port, make sure that the "WIRELESS" logo is facing up, as shown in the illustration below.

graph LR A["Use the Holder-Dongle Screw (M3 x L10) supplied with the HW-NW710."] --> B["Add cable to device"] B --> C["Connect to wireless device"] C --> D["Output wireless signal"]

NOTE

- If you have purchased and want to add an SWA-W700 (optional Subwoofer) to your speaker setup after adding an SWA-9000S:

- Do not remove the Wireless dongle you have already attached to the Soundbar's "WIRELESS" port. The Wireless dongle that came with the SWA-9000S can be used with the SWA-W700 (optional Subwoofer).

  1. Connect the Wireless Receiver Module to the two Surround Speakers.

• The speaker cables are colour coded.

SAMSUNG HW-NW710 - NOTE - 1

  1. Plug in the Wireless Receiver Module, and then check its standby status.

- The LINK LED indicator (blue LED) on the Wireless Receiver Module should blink. If the LED does not blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer to the SWA-9000S user manual.

graph LR A["Power"] --> B["POWER"] B --> C["ID SET"] C --> D["5 Sec"] D --> E["LINK"] E --> F["Blue blinking"]

  1. Press and hold the Up button on the remote control or press the ID SET button on the bottom panel for at least 5 seconds.
  2. The ID SET message appears on the display of the Soundbar for a moment, and then disappears.
  3. The Soundbar will automatically power on when ID SET is complete.

5 Sec ID SET

SAMSUNG HW-NW710 - NOTE - 4

CAUTION

- If your Soundbar is playing music when it connects to the SWA-9000S, you may hear some stuttering from the woofer as the connection finalises.

  1. Check if the LINK LED is solid blue (connection complete).

STRAWBOW LINK LINK Blue is On

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Receiver Module.

  1. If the SWA-9000S is not connected, repeat the procedure from Step 4.

NOTES

  • Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete.
  • Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
  • The maximum transmission distance of the wireless signal of the main unit is about 10 meters, but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all, because the wireless signal cannot penetrate metal.

PRECAUTIONS

  • Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water and moisture.
  • For optimal listening performance, make sure that the area around the wireless subwoofer and Wireless Receiver Module (sold separately) is clear of any obstructions.

08 CONNECTING THE SOUNDBAR TO AN SWA-W700 (SOLD SEPARATELY)

  1. Turn off the Soundbar using the Soundbar's remote control or by pressing the ⏻ button on the main Soundbar.

BYE

  1. Connect the wireless dongle to the "WIRELESS" port on the Soundbar main unit.

- When inserting the Wireless Dongle into the holder, make sure that the "WIRELESS" logo is facing up, as shown in the pictures below.

graph LR A["User with a Hole"] --> B["Use the Holder-Dongle Screw (M3 x L10) supplied with the HW-NW710."] B --> C["Device with wireless cable"] C --> D["Device connected to wireless network"]

  • If you purchase and want to add an SWA-9000S (optional Wireless Rear Speaker Kit) to your speaker setup after adding an SWA-W700, do not remove the Wireless dongle you have already attached to the Soundbar's "WIRELESS" port.
  • The wireless dongle that came with the SWA-W700 can be used with the optional Wireless Rear Speaker Kit.
  • Plug in the Wireless Subwoofer, and then check its standby status.

- Plug the Wireless Subwoofer power cord into an electrical outlet and into the Wireless Subwoofer to turn on the Wireless Subwoofer. The LINK LED indicator (blue LED) on the Wireless Subwoofer blinks. If the LED does not blink, press the ID SET button on the bottom of the Wireless Subwoofer with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer to the SWA-W700 user manual.

graph TD A["Power"] --> B["Switch"] B --> C["ID SET"] C --> D["5 Sec"] D --> E["Arrow"]

Bottom of the Wireless Subwoofer

SAMSUNG Blue blinking

Front of the Wireless Subwoofer

  • The main unit is heavy. Be careful not to pinch your fingers when pressing the ID SET button or connecting the power cord to the bottom of the unit.
  • The upper part of the subwoofer is prone to scratches. Handle it carefully.

Speaker Unit

Rear of the Wireless Subwoofer

Do not press on or strike the Speaker Unit on the rear of the body. You can deform or damage the speaker.

  1. Press and hold the Up button on the remote control or press the ID SET button on the bottom panel for at least 5 seconds.
  2. The ID SET message appears on the display of the Soundbar for a moment, and then disappears.
  3. The Soundbar will automatically power on when ID SET is complete.

PASS 5 Sec ID SET

  1. Check if the LINK LED is solid blue (connection complete).

SAMSUNG Stops blinking. Glows blue. Front of the Wireless Subwoofer

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

NOTES

  • Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete.
  • Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
  • The maximum transmission distance of the wireless signal of the main unit is about 10 meters, but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all, because the wireless signal cannot penetrate metal.

PRECAUTIONS

  • Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water and moisture.
  • For optimal listening performance, make sure that the area around the wireless subwoofer and Wireless Receiver Module (sold separately) is clear of any obstructions.

09 CONNECTING AN AMAZON PRODUCT

• This feature may not be available in some countries. - This service is provided by Amazon and can be terminated at any time. Samsung does not assume responsibility for service availability.

Connect and use with an Amazon product (Amazon Echo)

Use an Amazon Echo product to control your Soundbar and enjoy music services provided by Amazon Echo.

NOTE

- Check if the Soundbar is connected to Wi-Fi. (Refer to "Connecting via Wi-Fi (Wireless Network)")

  1. In the SmartThings app, change your Soundbar's name to one that can be recognized by your Amazon device.

(Example: Samsung, Soundbar, Living Room, Family Room, Bedroom, Office, etc.)

SAMSUNG HW-NW710 - NOTE - 1

CAUTION

- Amazon devices may not recognize names that contain elements such as special characters.

graph LR A["Hand pointing at device"] --> B["Add scene with AV Samsung"] B --> C["Select speakers with [AV"] Samsung device that are in location, then you can only delete your own devices that are in location, then you can also select the device] C --> D["Change name with device name: [AV"] Samsung]…

  1. In the Alexa app, search "Samsung Wireless Audio" in Skills, and then select "ENABLE".

- Skip this step if you have Skills set up already.

graph LR A["Amazon Alexa app"] --> B["Select Skills"] B --> C["Search"] C --> D["Enable"]

  1. In the Alexa app, tap "Smart Home → Devices → Discover" to complete the connection.

graph LR A["Amazon Alexa app"] --> B["Select Smart Home"] B --> C["Select Devices Discover device"] subgraph "Select Smart Home" D["Home"] --> E["Things to Try"] E --> F["I love you"] F --> G["Help & Feedback"] G --> H["Add Password"] H --> I["Timer set for"] end subgraph "Select Devices Discover de…

Use voice commands to control the Soundbar

The Amazon Echo service you can use with your Soundbar is limited to music. Other services provided by Amazon Echo, such as news and weather, can only be accessed through your Amazon Echo product.

SAMSUNG HW-NW710 - Use voice commands to control the Soundbar - 1

Trigger + Command + Speaker name

Use the Speaker name you changed in the SmartThings app. (Refer to "Connect and use with an Amazon product (Amazon Echo)")

Action Voice Command
To search an audio device added to theSmartThings account connected to theAmazon Alexa account"Alexa Discover devices"

* To use voice commands for the Soundbar named "Living room"

Action Voice Command
To set the volume level to 5"Alexa Set the volume to 5 on Living room"
To increase the volume level"Alexa Volume up on Living room"
To mute the sound "Alexa Mute on Living room"
To listen to a radio station named KISS FM"Alexa Play Kiss FM on Living room"
To play the next song"Alexa Next song on Living room"
To stop the audio"Alexa Stop on Living room"
To turn the audio on "Alexa Turn on Living room"
To turn the audio off "Alexa Turn off Living room"
To change the input source"Alexa Switch to Bluetooth on Living room"

10 USING THE REMOTE CONTROL

How to Use the Remote Control1 2 PAIR 5 6 7 3 SOUND MODE 8 4 9 VOLBASS 10 SOUNDBAR SAMSUNG

1SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 2PowerTurns the Soundbar on and off.
2SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 3SourcePress to select a source connected to the Soundbar.Auto Power Down FunctionThe unit turns off automatically in the following situations.- D.IN / WIFI / BT Mode: If there is no audio signal for 5 minutes.
3SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 4MutePress thebutton to mute the sound.Press it again to unmute the sound.
4SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 5SOUND MODEYou can select the desired sound effect by choosingSTANDARD, SURROUND, or SMART.Select the “STANDARD” mode if you want to enjoy the original sound.SMART modeAutomatically optimizes sound effects to suit the scene currently playing.
5SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 6BluetoothPAIRPress the button. “BT PAIRING” appears in the Soundbar’s display.You can connect the Soundbar to a new Bluetooth device in this mode by selecting the Soundbar in the Bluetooth device's search list.
6SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 7Play / Pause (BT/Wi-Fi)Press the button to pause a music file temporarily.When you press the button again, the music file plays.
7SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 8Up/Down/Left/RightSAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 9 Press the indicated areas to select Up/Down/Left/Right.Press Up/Down/Left/Right on the button to select or set functions.RepeatTo use the Repeat function, press the Up button.Music SkipPress the Right button to select the next music file. Press the Left button to select the previous music file.Auto Power LinkYou can turn Auto Power Link on or off.- Auto Power Link : If the Soundbar is connected to your TV through a digital optical cable, the Soundbar can automatically turn on when you turn on your TV. Press and hold the Left button for 5 seconds to toggle Auto Power Link ON and OFF.- Auto Power Link is set to ON by default.ID SETPress and hold the Up button for 5 seconds to complete ID SET (when connecting to an accessory item).
8SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 10Sound ControlYou can select from TREBLE, SYNC, REAR LEVEL, or REAR SPEAKER ON/OFF.To adjust the TREBLE volume, select Sound Control → TREBLE, and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.Press and hold the [icon] button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz, 2.5KHz, 5KHz, and 10KHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.If the video on the TV and audio from the Soundbar are not synchronised, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.If surround speakers (not supplied) are connected, select REAR LEVEL, and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.The REAR SPEAKER function can be turned ON/OFF by using the Up/Down buttons.SYNC is only supported for some functions.
9BASSSAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 11SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 12Push the button up or down to adjust the BASS volume within a -6 to +6 range.To set the BASS volume level to 0, press the button.When a Subwoofer (not supplied) is connected, the BASS button becomes the Subwoofer button. Push the button up or down to adjust the subwoofer volume either to -12 or within a -6 to +6 range. To set the subwoofer volume level to 0, press the button.
10SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 13VOLSAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 14SAMSUNG HW-NW710 - USING THE REMOTE CONTROL - 15Push the button up or down to adjust the volume.MutePress the VOL button to mute the sound. Press it again to unmute the sound.

Adjusting the Soundbar volume with a TV remote control

If you have a Samsung TV, you can adjust the Soundbar's volume using the IR remote control that came with your Samsung TV.

First use the TV menu to set the TV audio on your Samsung TV to external speakers, then use your Samsung remote to control the Soundbar's volume. For more information, see the TV's user manual. The default mode for this function is control by a Samsung TV remote. If your TV is not a Samsung TV, follow the directions below to change the settings of this function.

  1. Turn Off the Soundbar.

BYE

  1. If you do not want to use this function, push up and hold the BASS button on the remote repeatedly for 5 seconds until "OFF-TV REMOTE" appears in the display.

graph LR A["User Interface"] --> B["5 Sec"] B --> C["OFF-TV REMOTE"]

  1. If you want to control the Soundbar with your TV's remote, push up and hold the BASS button for 5 seconds repeatedly until "ALL-TV REMOTE" appears in the display. Then, use your TV's menu to select external speakers.

graph LR A["100%"] --> B["5 Sec"] B --> C["ALL-TV REMOTE"]

  1. If you want to return the Soundbar to the default mode (control by a Samsung TV remote), push up and hold the BASS button for 5 seconds repeatedly until "SAMSUNG-TV REMOTE" appears in the display.

(Default mode) SAMSUNG-TV REMOTE

  • Each time you push the BASS button up and hold it for 5 seconds, the mode switches in the following order: "SAMSUNG-TV REMOTE" (Default mode) → "OFF-TV REMOTE" → "ALL-TV REMOTE".
  • This function may not be available, depending on the remote control.
  • Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA

Using the Hidden Buttons (Buttons with more than one function)

Hidden ButtonReference page
Remote Control Button Function
BASSTV remote control On/Off (Standby)page 33
SAMSUNG HW-NW710 - Using the Hidden Buttons (Buttons with more than one function) - 1Automatic Bluetooth connection ON/OFF page 12
Left Auto Power LinkON/OFF page 31
Up ID SET page 31
SAMSUNG HW-NW710 - Using the Hidden Buttons (Buttons with more than one function) - 27 Band EQ page 32

Output specifications for the different sound effect modes

Effect InputOutput
Without Wireless Rear Speaker Kit & SubwooferWith Subwoofer OnlyWith Wireless Rear Speaker Kit OnlyWith Wireless Rear Speaker Kit & Subwoofer
STANDARD2.0 ch2.0 ch 2.1 ch 2.0 ch 2.1 ch
5.1 ch 3.0 ch3.1 ch 5.0 ch 5.1 ch
SURROUND2.0 ch3.0 ch 3.1 ch 5.0 ch5.1 ch
5.1 ch 3.0 ch3.1 ch 5.0 ch 5.1 ch
SMART2.0 ch2.0 ch 2.1 ch 2.0 ch 2.1 ch
5.1 ch 3.0 ch3.1 ch 5.0 ch 5.1 ch
  • The Samsung Wireless Rear Speaker Kit and the Samsung Wireless Subwoofer can be purchased separately. To purchase a Kit or the Subwoofer, contact the vendor you purchased the Soundbar from.

11 INSTALLING THE WALL MOUNT

Installation Precautions

• Install on a vertical wall only. - Do not install in a place with high temperature or humidity. - Verify whether the wall is strong enough to support the product's weight. If not, reinforce the wall or choose another installation point. - Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.

- Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on.

- Diameter: M5

– Length: 35 mm or longer recommended.

- Connect cables from the unit to external devices before you install the Soundbar on the wall.

- Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

5cm or more

A x 3 (M5 x L50) B x 3 C D E x 2 x 2 F

1.

DC 23V

NOTES

  • Install the Soundbar 5cm or more below your TV.
  • Install part E before mounting your Soundbar on the wall.
  • Insert the Power Plug from the Adapter into the Soundbar before mounting the Soundbar on the wall.
  • Use part E to secure the power cable on the left or right side of the Soundbar.

Diagram of a computer drive with a sensor attached to a battery (no text or symbols)

OR3D illustration of a device with a curved arrow pointing to a component (no text or symbols)

- Use part F to attach to the centre of the bottom of the Soundbar.

Diagram of a mechanical component with labeled parts and circular annotations (no readable text or symbols)

2.

Center line

NOTE

- Make sure the Wall Mount Guide D is level.

3.

Diagram showing a mechanical or electrical component with arrows indicating direction, no text or symbols present.

50 mm 6 mm

NOTE

- The installation method shown here is for Concrete walls. Installation methods will vary depending on the wall type. For installation on dry wall, we strongly recommend you drill screw support holes into the underlying wood studs.

graph TD A["Cutting"] --> B["Assembly"] B --> C["Assembly with parts labeled A, B, and C"] C --> D["Assembly with parts labeled A, B, and C"]

  1. SAMSUNG HW-NW710 - NOTE - 2

Illustration showing two scenes: one of a hand adjusting a wall-mounted device, the other of a person using a computer (no text or symbols present).

  1. SAMSUNG HW-NW710 - NOTE - 4
  1. SAMSUNG HW-NW710 - NOTE - 5

CAUTIONSAMSUNG HW-NW710 - NOTE - 6

Diagram illustrating mechanical assembly steps with labeled components and directional indicators.

  1. SAMSUNG HW-NW710 - NOTE - 8
  1. SAMSUNG HW-NW710 - NOTE - 9

12 SOFTWARE UPDATE

When the Soundbar is connected to the Internet, software updates occur automatically even when the Soundbar is turned off.

- To use the Auto Update function, the Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be terminated if its power cord is disconnected or the power is cut off. If the power is cut off, when the power comes back on or you reconnect the power cord, turn on the Soundbar, and then reconnect it to the Internet.

13 TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

→Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

→Disconnect the power plug and connect it again.

Sound dropouts occur in BT mode.

→See the Bluetooth connection sections on pages 11 and 16.

Sound is not produced.

Is the Mute function on?

Press the button to cancel the function.

Is the volume set to minimum?

Adjust the Volume.

The remote control does not work.

Are the batteries drained?

Replace with new batteries.

Is the distance between the remote control and

Soundbar main unit too far?

Move the remote control closer to the Soundbar main unit.

Cannot connect to the TV.

If connected via a wired network

Check if the cable is connected correctly. (Check the port name to make sure that the cable is connected to the correct port.) (See the corresponding page regarding each connection method.) Press the ➕ button on the bottom panel of the Soundbar or on the remote control to check if the mode is correct.

If connected via a wireless network

Connected via Bluetooth

  1. Switch the Soundbar to "BT PAIRING" mode, and then use the TV to search again. (See page 11 for details.)

→Connected via Wi-Fi

  1. Check if the TV is a compatible model.

- Only Samsung Smart TVs released after 2014 are supported.

  1. Check if the TV is connected to Wi-Fi.

- If the TV is not connected to Wi-Fi, use the network menu on the TV to establish a connection. (See the TV user manual.)

  1. Check if the Soundbar is connected to Wi-Fi.

- When the Soundbar is connected, you can find it in the list of speakers on your mobile device when you run the SmartThings app. See page 19 for details.

4. Check for a DFS channel.

- If your wireless router (Wi-Fi) is using a DFS channel, you cannot establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.

14 LICENCE

SAMSUNG HW-NW710 - LICENCE - 1

DOLBY AUDIO

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-NW710 - LICENCE - 2

SAMSUNG HW-NW710 - LICENCE - 3

Digital Surround

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-NW710 - LICENCE - 4

Spotify®

  • The Spotify Software is subject to third party licences found here : www.spotify.com/connect/third-party-licenses.
  • For more information about Spotify Connect, please visit www.spotify.com/connect

15 OPEN SOURCE LICENCE NOTICE

For further information on Open Sources used in this product, please visit the website:

http://opensource.samsung.com

16 IMPORTANT NOTES ABOUT SERVICE

  • Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
  • An administration fee may be charged if either (a) an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read). (b) you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
  • You will be informed of the administration fee amount before a technician visits.

17 SPECIFICATIONS AND GUIDE

Specifications

Model Name HW-NW710
Weight 6.7 kg
Dimensions (W x H x D) 1220.0 x 140.0 x 53.5 mm
Operating Temperature Range +5°C to +35°C
Operating Humidity Range 10 % ~ 75 %
AMPLIFIERRated Output power Woofer x4, Tweeter x 3, 4ohm
Supported play formatsLPCM 2ch, Dolby AudioTM(supporting Dolby® Digital), DTS
WIRELESS DEVICE OUTPUT POWERWi-Fi max transmitter power100mW at 2.4GHz -2.4835GHz, 5.15GHz- 5.35GHz & 5.47GHz-5.725GHz
WIRELESS DEVICE OUTPUT POWERBT max transmitter power100mW at 2.4GHz - 2.4835GHz

NOTES

– Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. - Weight and dimensions are approximate.

Precaution : The Soundbar will restart automatically if you turn on/off Wi-Fi.

Overall Standby Power Consumption (W)2.8W
Wi-FiPort deactivation methodPress the ID SET button on the rear panel of the Soundbar for 30 seconds to turn Wi-Fi On / Off.
BluetoothPort deactivation methodPress the NETWORK button on the rear panel of the Soundbar for 30 seconds to turn Bluetooth On / Off.

- Hereby, Samsung Electronics, declares that this equipment is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address: http://www.samsung.com go to Support > Search Product Support and enter the model name.

This equipment may be operated in all EU countries.

The 5GHz WLAN(Wi-Fi or SRD) function of this equipment may only be operated indoors.

SAMSUNG HW-NW710 - NOTES - 1

[Correct disposal of batteries in this product]

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.

If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

SAMSUNG HW-NW710 - (Applicable in countries with separate collection systems) - 1

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung's environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit:

http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html

SAFETY INFORMATION

SAFETY INFORMATION

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER. THE INTERNAL PARTS OF THE UNIT SHOULD ONLY BE INSPECTED BY QUALIFIED PERSONNEL. ALL REPAIR WORK SHOULD BE REFERRED TO AUTHORIZED SERVICE DEALERS.

USER MANUAL

SAMSUNG HW-NW710 - USER MANUAL - 1

COMPLETE USER MANUAL

02 PRODUCT OVERVIEW

Soundbar front panel / bottom panelPlace the product so that the SAMSUNG logo is at the top. 1 Lower panel 2 3 4

SAMSUNG HW-NW710 - PRODUCT OVERVIEW - 2

CAUTION

"SAMSUNG-TV REMOTE" (Standard mode)

→ "OFF-TV REMOTE" → "ALL-TV REMOTE".

- Manufacturers that support this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA

OR3D diagram of a device with a curved arrow pointing to a component (no text or symbols)

2.

D MIDTERLINJE

NOTE

- Make sure that the wall mount's guide rail D is completely flat.

3.

Diagram showing a device with labeled components and directional arrows, including a magnified view of a rectangular component.

50 mm 6 mm

NOTE

  1. SAMSUNG HW-NW710 - NOTE - 1

Illustration showing two scenes: top shows a hand adjusting a wall panel, bottom shows a person using a device (no text or symbols present)

  1. SAMSUNG HW-NW710 - NOTE - 3
  1. SAMSUNG HW-NW710 - NOTE - 4

CAUTIONSAMSUNG HW-NW710 - NOTE - 5

Diagram illustrating correct and incorrect assembly steps of a mechanical component, with magnified views showing detail and cross symbol.

  1. SAMSUNG HW-NW710 - NOTE - 7
  1. SAMSUNG HW-NW710 - NOTE - 8

12 SOFTWARE UPDATE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 1

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 2

Digital Surround

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 3

Spotify®

  • The Spotify software is covered by third-party licenses found here: www.spotify.com/connect/third-party-licenses.
  • For more information about Spotify Connect, visit www.spotify.com/connect

15 NOTE REGARDING OPEN SOURCE LICENSE

USER GUIDE

SAMSUNG HW-NW710 - USER GUIDE - 1

COMPLETE USER GUIDE

02 DEVICE OVERVIEW

Soundbar front/bottom panelCircular play button icon with double arrow symbol (no text or numbers)

Mobile device

Bottom part of a soundbar device

SAMSUNG HW-NW710 - DEVICE OVERVIEW - 3

REMINDER

OR

3D illustration of a computer drive with a curved sensor mounted on top (no text or symbols)

2.

D CENTER LINE

NOTE

50 mm 6 mm

NOTE

  1. SAMSUNG HW-NW710 - NOTE - 1

Illustration showing two scenes: top shows a hand adjusting a wall panel, bottom shows people working at a counter with tools (no text or symbols visible)

  1. SAMSUNG HW-NW710 - NOTE - 3
  1. SAMSUNG HW-NW710 - NOTE - 4

REMINDERSAMSUNG HW-NW710 - NOTE - 5

Diagram illustrating a mechanical or electrical component with labeled parts and cross symbols, showing two states of assembly or disassembly.

  1. SAMSUNG HW-NW710 - NOTE - 7
  1. SAMSUNG HW-NW710 - NOTE - 8

12 UPDATING THE SOFTWARE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-NW710 - UPDATING THE SOFTWARE - 1

SAMSUNG HW-NW710 - UPDATING THE SOFTWARE - 2

Digital Surround

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-NW710 - UPDATING THE SOFTWARE - 3

Spotify®

USER MANUAL

SAMSUNG HW-NW710 - USER MANUAL - 1

COMPLETE USER MANUAL

Soundbar main unit Remote control/

BatteriesThree technical diagrams showing mechanical parts: a rectangular panel, a flat plate with internal slots, and a screw with three 3x3 ratio (M5 x L50) (no text or symbols on the diagrams themselves).

Wall mount guide Wall mount bracket Plug / Screwx 2 x 2 (Optional) x 1 (M3 x L10)

Cable holder Cushion Dongle mounting screw

02 PRODUCT OVERVIEW

03 CONNECT THE SOUNDBAR

Connect to power

Connect wirelessly

Connect to a TV via Bluetooth

07 CONNECT THE SOUNDBAR TO AN SWA-9000S (SOLD SEPARATELY)

SAMSUNG HW-NW710 - CONNECT THE SOUNDBAR TO AN SWA-9000S (SOLD SEPARATELY) - 1

CAUTION

ORIllustration of a computer monitor with a curved scroll on top (no text or symbols).

2.

D MIDTLINJE

NOTE

- Make sure the Wall mount guide D is horizontal.

3.

Diagram showing a mechanical component with arrows indicating direction and a downward arrow, no text or symbols present.

50 mm 6 mm

MERK

The mounting method shown here is for concrete walls. The mounting method will vary depending on the type of wall you have. If you are mounting on a drywall, we recommend that you drill support holes in the underlying framing.

graph TD A["Cutting Slice"] --> B["Assembly"] B --> C["Assembly with Hammer"] C --> D["Assembly with Hammer"] D --> E["Assembly with Hammer"] E --> F["Assembly with Hammer"]

  1. SAMSUNG HW-NW710 - MERK - 2

Illustration showing three different scenes: a close-up of mechanical components, a close-up of a bracket with circular annotations, and a person at a desk (no text or symbols present).

  1. SAMSUNG HW-NW710 - MERK - 4
  1. SAMSUNG HW-NW710 - MERK - 5

CAUTIONSAMSUNG HW-NW710 - MERK - 6

Diagram illustrating mechanical assembly steps with labeled components and directional indicators.

  1. SAMSUNG HW-NW710 - MERK - 8
  1. SAMSUNG HW-NW710 - MERK - 9

12 SOFTWARE UPDATE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 1

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 2

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 3

Spotify®

USER MANUAL

SAMSUNG HW-NW710 - USER MANUAL - 1

FULL MANUAL

TABLE OF CONTENTS

01 Check the components 6

02 PRODUCT OVERVIEW

Connect wirelessly

Connect a TV via Bluetooth

Mobile device

Bottom panel of the soundbar

SAMSUNG HW-NW710 - Connect a TV via Bluetooth - 2

CAUTION

OR3D illustration of a computer monitor with a curved scroll on top (no text or symbols)

2.

CENTER LINE

NOTE!

50 mm 6 mm

NOTE!

Diagram of a computer monitor with labeled parts and arrows indicating assembly or connection points

  1. SAMSUNG HW-NW710 - NOTE! - 2
  1. SAMSUNG HW-NW710 - NOTE! - 3
  1. SAMSUNG HW-NW710 - NOTE! - 4

CAUTIONSAMSUNG HW-NW710 - NOTE! - 5

Diagram illustrating correct and incorrect assembly steps of a mechanical component, with magnified views showing detail and cross symbol.

  1. SAMSUNG HW-NW710 - NOTE! - 7
  1. SAMSUNG HW-NW710 - NOTE! - 8

12 SOFTWARE UPDATE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 1

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 2

Digital Surround

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

SAMSUNG HW-NW710 - SOFTWARE UPDATE - 3

Spotify®

15 OPEN SOURCE LICENSE NOTICE

© 2018 Samsung Electronics Co., Ltd. All rights reserved.

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.

CountryContact CentreWeb Site
■Europe
UK 0330 SAMSUNG (7267864)www.samsung.com/uk/support
IRELAND (EIRE) 0818 717100www.samsung.com/ie/support
GERMANY 06196 77 555 77www.samsung.com/de/support
FRANCE 01 48 63 00 00www.samsung.com/fr/support
ITALIA 800-SAMSUNG (800.7267864)www.samsung.com/it/support
SPAIN 0034902172678www.samsung.com/es/support
PORTUGAL 808 207 267www.samsung.com/pt/support
LUXEMBURG 261 03 710www.samsung.com/be_fr/support
NETHERLANDS 088 90 90 100www.samsung.com/nl/support
BELGIUM 02-201-24-18www.samsung.com/be/support (Dutch)www.samsung.com/be_fr/support (French)
NORWAY 815 56480www.samsung.com/no/support
DENMARK 707 019 70www.samsung.com/dk/support
FINLAND 030-6227 515www.samsung.com/fi/support
SWEDEN0771 726 786www.samsung.com/se/support
POLAND801-172-678* lub +48 22 607-93-33** (koszt połączenia według taryfy operatora)http://www.samsung.com/pl/support/
HUNGARY0680SAMSUNG (0680-726-7864)www.samsung.com/hu/support
AUSTRIA0800-SAMSUNG (0800-7267864)[Only for Dealers] 0810-112233www.samsung.com/at/support
Country Contact CentreWeb Site
SWITZERLAND0800 726 78 64 (0800-SAMSUNG)www.samsung.com/ch/support (German)www.samsung.com/ch_fr/support (French)
CZECH800 - SAMSUNG (800-726786)www.samsung.com/cz/support
SLOVAKIA0800 - SAMSUNG (0800-726 786)www.samsung.com/sk/support
CROATIA072 726 786www.samsung.com/hr/support
BOSNIA055 233 999www.samsung.com/support
MONTENEGRO020 405 888
SLOVENIA080 697 267 (brezplačna številka)www.samsung.com/si/support
SERBIA011 321 6899www.samsung.com/rs/support
ALBANIA 045 620 202www.samsung.com/al/support
BULGARIA*3000 Цена в мрежата0800 111 31, Безплатна телефонна линияwww.samsung.com/bg/support
ROMANIA*8000 (apel in retea)08008-726-78-64 (08008-SAMSUNG)Apel GRATUITwww.samsung.com/ro/support
CYPRUS8009 4000 only from landline, toll freewww.samsung.com/gr/support
GREECE80111-SAMSUNG (80111 726 7864) only from land line(+30) 210 6897691 from mobile and land line
LITHUANIA 8-800-77777www.samsung.com/lt/support
LATVIA8000-7267www.samsung.com/lv/support
ESTONIA800-7267www.samsung.com/ee/support
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Product information

Brand : SAMSUNG

Model : HW-NW710

Category : Soundbar