UltraGear 24GN65R - Screen LG - Free user manual and instructions

Product Type	Gaming Monitor
Screen Size	24 inches (diagonal)
Resolution	1920 x 1080 (Full HD)
Refresh Rate	165 Hz (overclockable via OSD)
Response Time	1 ms (GTG)
Panel Type	IPS (In-Plane Switching)
Color Gamut	sRGB 99% (typical)
Brightness	300 cd/m² (typical)
Contrast Ratio	1000:1 (typical)
Viewing Angle	178° / 178°
Connectivity	1 x HDMI 2.0, 1 x DisplayPort 1.4, 1 x Headphone Out
VESA Mount	100 x 100 mm
Adjustable Stand	Tilt (-5° to 15°), no height or swivel
Power Consumption	Typically 28W, Standby <0.5W
Weight (without stand)	Approx. 3.5 kg (7.7 lbs)
Dimensions (with stand)	540.5 x 414.7 x 224.3 mm (21.3 x 16.3 x 8.8 in)
Special Features	AMD FreeSync Premium, G-SYNC Compatible, Black Stabilizer, Dynamic Action Sync, Crosshair
Cleaning Instructions	Use a soft, dry cloth. Do not use alcohol or abrasive cleaners.
Safety Precautions	Use only the supplied power adapter; avoid liquid contact; do not block vents.
Spare Parts & Repairability	Spare parts (e.g., power board, panel) available through authorized LG service centers. Repairs should be done by qualified technicians.

Frequently Asked Questions - UltraGear 24GN65R LG

What is the refresh rate of the LG UltraGear 24GN65R?

The monitor supports a native refresh rate of 165 Hz, which can be achieved via DisplayPort or HDMI 2.0. You may need to enable it in your display settings.

Does this monitor support FreeSync or G-SYNC?

Yes, it supports AMD FreeSync Premium and is G-SYNC Compatible. Ensure your GPU drivers are up to date and enable VRR in the monitor's OSD.

What cables are included in the box?

Typically, the package includes a DisplayPort cable and a power adapter. An HDMI cable is not included.

How do I adjust the monitor settings?

Use the joystick button on the back of the monitor to open the On-Screen Display (OSD). Navigate through options like brightness, contrast, game mode, and crosshair.

Can I mount this monitor on a VESA arm?

Yes, it has a 100 x 100 mm VESA mount. Use the supplied screws or M4 screws (length up to 10 mm) to attach the bracket.

What is the response time of this monitor?

The LG UltraGear 24GN65R has a 1 ms GTG (Gray-to-Gray) response time, which minimizes motion blur in fast-paced games.

How do I clean the screen?

Turn off the monitor and unplug it. Use a soft, lint-free microfiber cloth slightly dampened with water. Do not use alcohol, ammonia, or paper towels.

What is the resolution of this monitor?

The resolution is 1920 x 1080 (Full HD). It is a 24-inch panel, so the pixel density provides a sharp image for gaming and everyday use.

Does it have built-in speakers?

No, the LG UltraGear 24GN65R does not include built-in speakers. You will need external speakers or headphones, which can be connected via the headphone jack.

What should I do if the monitor flickers?

First, check the connection cables. Ensure the refresh rate is set correctly. If flickering persists, try disabling FreeSync or G-SYNC in the OSD. Also, update your GPU drivers.

USER MANUAL UltraGear 24GN65R LG

* LG LED Monitor applies LCD screen with LED backlights.

Please read this manual carefully before operating your set and retain it for future reference.

24GN65R

27GN65R

32GN55R

www.lg.com

Copyright © 2022 LG Electronics Inc. All Rights Reserved.

TABLE OF CONTENTS

LICENSE....3

ASSEMBLING AND PREPARING 4

• Supported Drivers and Software 4
• Product and Button Description......5

How to Use the Joystick Button

- Moving and Lifting the Monitor......6

Installing on a Table

Adjusting the Stand Height

Adjusting the Angle

Pivot Feature

Tidying up Cables

Using the Kensington Lock

Installing the Wall Mount Plate

Installing on the Wall

USING THE MONITOR......15

- Connecting to a PC....15

HDMI Connection

DisplayPort Connection

- Connecting AV Devices....16

HDMI Connection

- Connecting Peripherals....17

Connecting Headphones

USER SETTINGS 18

- Activating the Main Menu....18

Main Menu Features

- User Settings....20

Menu Settings

TROUBLESHOOTING......31

PRODUCT SPECIFICATION ..... 34

• Factory Support Mode....40
• HDMI Timing (Video)......42
• Power LED 42

LICENSE

Each model has different licenses. Visit www.lg.com for more information on the license.

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

ASSEMBLING AND PREPARING

CAUTION

• Always use genuine LG components to ensure safety and product performance.
- The product warranty will not cover damage or injury caused by the use of unauthorized components.
- It is recommended that use the supplied components.
- If you use generic cables not certified by LG, the screen may not display or there may be image noises.
- Illustrations in this document represent typical procedures, so they may look different from the actual product.
- Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
- Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
- Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
- When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.
- For wave pattern on appearance, unlike the general method of coating, it's applied to added glittering material in raw material. With no peeled-off appearance, it has good durability. Please use it with confidence because there is no problem in using the product at all.

NOTE

• The components may look different from those illustrated here.
- Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
- To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from which you purchased the product.
• The power cord provided may differ depending upon the region.

Supported Drivers and Software

You can download and install the latest version from the LGE website (www.lg.com).

Drivers and Software Installation Priority
Monitor Driver Recommended
OnScreen Control	Recommended

Product and Button Description

Blank gradient rectangle with no text, symbols, or markings

Joystick Button

How to Use the Joystick Button

You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your finger.

Basic Functions

		Power on	Press the joystick button once with your finger to turn on the monitor.
		Power off	Press and hold the joystick button once with your finger to turn off the monitor.
	◀/▶	Volume control	You can control the volume by moving the joystick button left/right.
	▲/▼	Controls screen brightness	You can control the screen's brightness by moving the joystick button up/down.

NOTE

- The joystick button is located at the bottom of the monitor.

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.

• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

CAUTION

- Avoid touching the monitor screen as much as possible.

- This may result in damage to the screen or some of the pixels used to create images.

- If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing on a Table

- Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.

CAUTION

• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the Stand Height

1 Place the monitor mounted on the stand base in an upright position.
2 Handle the monitor with both hands for safety.

Max. 110.0 mm

Illustration of two hands holding a blank screen with a red upward arrow indicating motion (no text or symbols)

WARNING

- When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.

Adjusting the Angle

1 Place the monitor mounted on the stand base in an upright position.
2 Adjust the angle of the screen.

The angle of the screen can be adjusted forward or backward from -5^ to 15^ for a comfortable viewing experience.

WARNING

- To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame as illustrated below.

- Be careful not to touch or press the screen area when adjusting the angle of the monitor.

Pivot Feature

The pivot feature allows the monitor to rotate 90° clockwise.

WARNING

• To avoid scratching the stand base, make sure that when rotating the monitor using the pivot feature, the stand does not make contact with the monitor.

1 Raise the monitor to the maximum height.

Illustration of a blank monitor with a red upward arrow on the left side (no text or symbols)

2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.

3 Rotate the monitor clockwise as shown in the figure.

Illustration of a flat-screen monitor with a stand and curved arrows indicating rotation (no text or symbols)

4 Complete the installation by rotating the monitor 90° as shown below.

NOTE

• Auto Pivot feature of the display is not supported.
- The screen can be rotated easily using the screen pivot shortcut key provided with your Windows operating system. Note that some Windows versions and some graphics card drivers may use different settings for the screen pivot key or may not support the pivot key at all.

Tidying up Cables

Arrange the cables using the cable holder as shown in the illustration.

(27GN65R,32GN55R)

Illustration of a computer monitor connected to a mouse, with a magnified inset showing cable routing (no text or symbols)

(24GN65R,27GN65R,32GN55R)

Diagram showing two views of a mechanical assembly with wires and a central component (no text or symbols)

Using the Kensington Lock

The connector for the Kensington security system is located at the bottom of the monitor.

For more information on installation and usage, refer to the Kensington lock owner's manual or visit the website at http://www.kensington.com.

Connect the monitor to a table using the Kensington security system cable.

Illustration of a desktop computer setup with cable connectors and a close-up of the cable being inserted (no text or symbols present)

NOTE

- The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate

This monitor meets the specifications for the wall mount plate or other compatible devices.

1 Place the screen face down. To protect the monitor panel (screen), cover the surface with a soft cloth or the monitor protection pad included in the product package.
2 Remove the four screws tightened on the back of the monitor.
3 Place the wall mount plate onto the monitor and align it with the screw holes.
4 Tighten the four screws using a screwdriver to fix the plate to the monitor.

NOTE

• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate's installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.

Installing on the Wall

Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.

Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

1 If you use screws longer than the standard length, it may damage the inside of the product.
2 A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.

Wall Mount (mm) 100 x 100
Standard screw M4 x L10
Number of screws 4
Wall Mount Plate (Optional) LSW	149

NOTE

• Use the screws specified by VESA standards.
- The wall mount kit includes the installation guide and all necessary parts.
- The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
- The length of the screw may differ for each wall mounting bracket. Be sure to use the proper length.
- For more information, please refer to the user manual for the wall mounting bracket.

CAUTION

• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.

• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.

• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.

• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.

USING THE MONITOR

• Illustrations in this manual may differ from the actual product.

Press the joystick button, go to Menu → Input, and then select the input option.

CAUTION

• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a screensaver if possible.

NOTE

• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.

Connecting to a PC

• This monitor supports the *Plug and Play feature.
* Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers.

HDMI Connection

Transmits digital video and audio signals from your PC to the monitor.

CAUTION

• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.

• Recommended HDMI cable types

• High-Speed HDMI/™ cable
• High-Speed HDMI ^TM cable with Ethernet

DisplayPort Connection

Transmits digital video and audio signals from your PC to the monitor.

NOTE

• There may be no video or audio output depending on the DP (DisplayPort) version of the PC.
• If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini DisplayPort to DisplayPort) cable or gender that supports DisplayPort1.4. (sold separately)

Connecting AV Devices

HDMI Connection

HDMI transmits digital video and audio signals from your AV device to the monitor.

NOTE

- Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.

- Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.

• Recommended HDMI cable types
- High-Speed HDMI/™ cable
- High-Speed HDMI/™ cable with Ethernet

Connecting Peripherals

Connecting Headphones

Connect peripherals to the monitor via the headphones port.

NOTE

• Peripheral devices are sold separately.
- If you use angled earphones, it may cause a problem with connecting another external device to the monitor. Therefore, it is recommended to use straight earphones.

Angled Straight

(Recommend)

- Depending on the audio settings of the PC and external device, headphones and speaker functions may be limited.

USER SETTINGS

Activating the Main Menu

1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down (▲) and left/right (◀) set the options.
3 Press the joystick button once more to exit the main menu.

Button Menu Status Description
	Main menu disabled Enables the main menu.
	Main menu enabled		Enters the Menu feature.(Holding down the button to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)
	◀	Main menu disabled Adjusts the monitor volume level.
		Main menu enabled Enters the Input features.
	▶	Main menu disabled Adjusts the monitor volume level.
		Main menu enabled Enters the Game Mode feature.
	▲	Main menu disabled Adjusts the monitor brightness level.
		Main menu enabled Turns off the monitor.
	▼	Main menu disabled Adjusts the monitor brightness level.
		Main menu enabled Exits the main menu.

Main Menu Features

graph TD
    A["Power"] --> B["Action"]
    B --> D["Checkmark"]
    D --> E["Action"]
    style D stroke:#ff0000,stroke-width:2px
    style E stroke:#ff0000,stroke-width:2px

Main Menu Description
A Power Off Turns off the monitor.
B Input Sets input mode.
C Game Mode Sets the game mode for gaming.
D Menu Configures the screen settings.
E: Exit	Exits the main menu.

User Settings

Menu Settings

1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu.
2 Move the joystick up/down and left/right to set the options.
3 To return to the upper menu or set other menu items, move the joystick to ◀ or pressing (💡) it.
4 If you want to exit the OSD menu, move the joystick to ◀ until you exit.

Game Mode Game Adjust Picture Adjust Input General

Game Mode on SDR(Non-HDR)signal.

Menu > Game Mode Description
Game Mode	Gamer 1 In this mode, users can customize elements including game-related options.
	Gamer 2	Gamer 1 and Gamer 2 picture modes allow you to save two sets of customized display settings, including game-related setup options.
	FPS This mode is optimized for FPS games.
	RTS This mode is optimized for RTS Game.
	Vivid Optimized the screen for vivid colors.
	Reader Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu.
	HDR Effect Optimizes the screen for high dynamic range.

Game Mode on HDR signal.

Menu > Game Mode Description
Game Mode	Gamer 1 In this mode,	users can customize elements including game-related options.
	Gamer 2	Gamer 1 and Gamer 2 picture modes allow you to save two sets of customized display settings, including game-related setup options.
	FPS This mode is optimized for FPS games.It is suitable for very dark FPS games.
	RTS This mode is optimized for RTS Game.
	Vivid Optimized the screen for vivid colors.
	NOTEHDR content may not be operated properly depending on the Windows10 OS setting. Please check the HDR On / Off setting of Windows.When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card performance.
Menu > Game Adjust Description
Game Adjust	FreeSync Premium / Adaptive-Sync	Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal.CAUTIONSupported Interface: DisplayPort (Adaptive-Sync), HDMI (FreeSync Premium)Supported Graphic Card : A graphic card that supports AMD's FreeSync is necessary.Supported Version : Make sure to update the graphic card to the latest driver.For more information and requirement, refer to AMD website at http://www.amd.com/FreeSyncFreeSync Premium / Adaptive-Sync and Motion Blur Reduction cannot be enabled simultaneously.
		Extended	FreeSync Premium / Adaptive-Sync function on. (Enable wider frequency range of FreeSync function than basic mode.)
		Basic	FreeSync Premium / Adaptive-Sync function on. (Enable basic frequency range of FreeSync function.)
		Off	FreeSync Premium / Adaptive-Sync function off.
Game Adjust	Motion Blur Reduction	On	This mode minimizes motion blur in fast-moving videos. To take full advantage of this function, select 1920 x 1080 @ 120Hz/144Hz before enabling Motion Blur Reduction.This function is available for the following vertical frequency. (120Hz/144Hz)
		Off	Turns Motion Blur Reduction Mode off.
		NOTETo reduce motion blur, brightness is reduced with backlight control.Motion Blur Reduction and FreeSync feature can not used at the same time.This function is game-optimized.It is recommended to turn off when you are not using the gaming function.Flicker may occur during Motion Blur Reduction operation.
	Black Stabilizer	You can control the black contrast to have better visibility in dark scenes.You can easily distinguish objects on dark game screens.
Game Adjust	Response Time	Sets a response time for displayed pictures based on the speed of the screen.For a normal environment, it is recommended that you useFast.For a fast-moving picture, it is recommended that you useFaster.OnceFaster Modeis selected,Motion Blurmay occur depending on the content.
		FasterSets the	response time to faster.
		FastSets the response time to fast.
		NormalSets the response time to normal.
		OffDoes not use the response time improvement feature.
	Crosshair	Crosshair provides a mark on the center of the screen for First Person Shooter (FPS) games. Users can select the Crosshair that fits their gaming environment among four different Crosshairs.When the monitor is off or enters energy saving mode, the Crosshair feature is automatically turned off.
	FPS Counter	On	The indicator is displayed on the upper left of the screen. It will reflect the actual frame rate that is received at the input.
		Off Does not use the FPS Counter feature.
		NOTEFPS Counterand Crosshairfeature can not be used at the same time.
	Game Reset	Do you want to reset your Game settings?
		No Cancel the select.
		YesReturns to the default settings.
Menu > Picture Adjust Description
Picture Adjust	Brightness	Adjusts the brightness of the screen.
	Contrast	Adjusts the contrast of the screen.
	Sharpness Adjusts the sharpness of the screen.
	Gamma	Mode 1, Mode 2, Mode 3	The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes.
		Mode 4	If you do not need to adjust the gamma settings, select Mode 4.
	Color Temp	Custom The user can adjust it to red, green, or blue by customization.
		Warm Sets the screen color to a reddish tone.
		Medium Sets the screen color to between a red and blue tone.
		Cool Sets the screen color to a bluish tone.
		Manual	The user can fine - tune the color temperature.
	R/G/B	You can customize the picture color using Red, Green, and Blue colors.
	Six Color	Meets the user requirements for colors by adjusting the hue and saturation of the six colors and then saving the settings.
		Hue Adjusts the tone of the screen colors.
		Saturation	Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors become. The higher the value, the more saturated and darker the colors become.
	Black Level	Sets the offset level (for HDMI only).• Offset: as a reference for a video signal, this is the darkest color the monitor can display.
		High Keeps the current contrast ratio of the screen.
		Low	Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
Picture Adjust	DFC	On Adjusts the brightness automatically according to the screen.
		Off Disables the	DFC feature.
	Picture Reset	Do you want to reset your picture settings?
		No Cancel the select.
		Yes Returns to the default settings.
Menu > Input Description
Input	Input List Selects the input mode.
	Aspect Ratio	Adjusts the aspect ratio of the screen.
		Full Wide Displays the video in widescreen, regardless of the video signal input.
		Original Displays video according to the aspect ratio of the video signal input.
		NOTEThe display may look the same for Full Wide and Original options at the recommended resolution. (1920 x 1080)
	Auto Input Switch	When automatic input switch is set to On, display will automatically switch to new input when connected.
		On	Enables Auto Input Switch.
		Off	Disables Auto Input Switch.
Menu > General Description
General	Language Sets the menu screen to the desired language.
	User-defined Key 1	You can customise the main menu to access your preferred menu easily.User-defined Key 1 and User-defined Key 2 appear at the left/right of the main menu.
	User-defined Key 2
	SMART ENERGY SAVING	High Saves energy using the high-efficiency SMART ENERGY SAVING feature.
		Low Saves energy using the low-efficiency SMART ENERGY SAVING feature.
		Off Disables the SMART ENERGY SAVING feature.
		NOTEThe value of energy saving data may differ depending on panel and panel suppliers.If you select the option of SMART ENERGY SAVING is High or Low, monitor luminance become lower or higher depend on source.
	Power LED	On The power LED turns on automatically.
		Off The power LED turns off.
	Deep Sleep Mode	When Deep sleep mode is enabled, power consumption is minimized while the monitor is in standby mode.
		On Enables Deep sleep Mode.
		Off Disables Deep sleep Mode.
		NOTEIf Deep Sleep Mode is Off, monitor only turns off the back light while the monitor is standby mode.
	Automatic Standby	Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off function. (8H, 6H, 4H and Off)
General	Input Compatibility Version	Please set the Input Compatibility Version to match the version of the connected external device.
		HDMI	2.0/1.4If you want to use the HDR, select the Input Compatibility Version to 2.0 or 1.4.
		DisplayPort	1.4/1.2/1.1If you want to use the HDR, select the Input Compatibility Version to 1.4 or 1.2 or 1.1.
	Buzzer	This feature lets you set the sound generated from Buzzer when your monitor powers on.
		On Enables your monitor's Buzzer.
		Off Disables your monitor's Buzzer.
	OSD Lock	This feature disables the configuration and adjustment of menus.
		On Enables OSD Lock.
		Off Disables OSD Lock.
		NOTEAll features are disabled except Brightness, Contrast in Picture Adjust, Input, OSD Lock and Information in General.
	Information The display information will be shown the Total Power On Time, Resolution.
	Reset to Initial Settings	Do you want to reset your settings?
		No Cancel the select.
		Yes Returns to the default settings.

TROUBLESHOOTING

Nothing is displayed on the screen.
Is the monitor's power cord plugged in?	· Check if the power cord is correctly plugged into the power outlet.
Is the power LED on?	· Check the power cable connection and press the power button.
Is the power on and the power LED displaying white?	· Check that the connected input is enabled (Menu > Input).
Is the power LED blinking?	· If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on.· Check if the computer is turned on.
Is the The screen is not currently set to the recommended resolution. If you have no video or the screen flickers, see the troubleshooting guide in the product owner's manual. message being displayed?	· This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
Is the No Signal message being displayed?	· This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
Have you installed the display driver?	· Be sure to install the display driver from our web site: http://www.lg.com.· Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.
Are some functions not available when you press the Menu button?	• The OSD is locked. Go toMenu > Generaland setOSD Lockto Off.
The screen retains an image.
Does image sticking occur even when the monitor is turned off?	Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?	• If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.

NOTE

• Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz.
• Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is represented by kHz.
• Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution Control Panel > Display > Menu in Windows. (The settings may differ depending on the operating system (OS) you use.)
• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
• Some graphics cards may not support 1920 x 1080 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.

The display color is abnormal.
Does the display appear discolored (16 colors)?	• Set the color to 24 bit (true color) or higher. In Windows, go to Control Panel > Display > Menu > Color Quality. (The settings may differ depending on the operating system (OS) you use.)
Does the display color appear unstable or monochrome?	• Check if the signal cable is connected properly. Reconnect the cable or reinsert the PC's graphics card.
Are there spots on the screen?	• When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor's performance.

No sound from the headphone port.
Are images displayed using DP(DisplayPort) or HDMI input without sound?	Make sure that the headphone port connections are made properly.Try increasing the volume with the joystick.Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go toControl Panel > Hardware and Sound >Sound >set the Monitor as default device. (The settings may differ depending on the operating system (OS) you use.)

PRODUCT SPECIFICATION

24GN65R

LCD Screen Color Depth 8-bit/10	-bit color is supported.
Resolution Max Resolution 1920	x 1080 @ 144 Hz
	Recommended Resolution 1920 x 1080 @	144 Hz
Power Sources Power Rating 19	V 1.6 A	---
	Power Consumption(Typical)	On mode: 28 W Typ. (Outgoing condition)*Sleep Mode (Standby Mode): ≤ 0.5 W**Off Mode: ≤ 0.3 W
AC/DC Adapter ADS-45SQ-19-3	19032E type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19032EPG-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19032EPK-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19032EPCU-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19032EPBR-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19032EPI-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr AD10550LF type, manufactured by PI Electronics (H.K.) Ltd.Or AD2138S20 type, manufactured by PI Electronics (H.K.) Ltd.Or AD2138620 type, manufactured by PI Electronics (H.K.) Ltd.Output: 19 V =1.7 A
Environmental Conditions Operating Conditions Temperature 0 °C to 40 °C
		Humidity Less than 80 %
		Storing Conditions Temperature -20 °C to 60 °C
			Humidity Less than 85 %

Dimensions Monitor Size (Width x Height x Depth)
Weight (Without Packaging) With Stand 5.6 kg

Specifications are subject to change without notice.
The \~symbol means alternating current, and the \~symbol means direct current.
The Power Consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution)
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

PRODUCT SPECIFICATION

27GN65R

LCD Screen Color Depth 8-bit/10	-bit color is supported.
Resolution Max Resolution 1920	x 1080 @ 144 Hz
	Recommended Resolution	1920 x 1080 @ 144 Hz
Power Sources Power Rating 19	V 2.0 A	---
	Power Consumption(Typical)	On mode: 32 W Typ. (Outgoing condition)*Sleep Mode (Standby Mode): ≤ 0.5 W**Off Mode: ≤ 0.3 W
AC/DC Adapter ADS-45SN-19-3	19040G type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45SQ-19-3 19040E type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPG-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPK-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPCU-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPBR-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr AD10530LF type, manufactured by PI Electronics (H.K.) Ltd.Or AD2137S20 type, manufactured by PI Electronics (H.K.) Ltd.Or AD2137620 type, manufactured by PI Electronics (H.K.) Ltd.Output: 19 V =2.1 A
	DA-48F19 type, manufactured by Asian Power Devices Inc.Or MS-Z2530R190-048M0-E type, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTDOutput: 19 V =2.53 A
Environmental Conditions Operating Conditions Temperature 0 °C to 40 °C
	Humidity Less than 80 %
Storing Conditions Temperature -20 °C to 60 °C
	Humidity Less than 85 %
Dimensions Monitor Size (Width x Height x Depth)
With Stand 614.2 x 575.9 x 291.2 (mm)
Without Stand 614.2 x 364.8 x 51.7 (mm)
Weight (Without Packaging) With Stand 7.2 kg
Without Stand 5.1 kg

Specifications are subject to change without notice.
The \~ symbol means alternating current, and the _symbol means direct current.
The Power Consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution)
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

PRODUCT SPECIFICATION

32GN55R

LCD Screen Color Depth 8-bit/10	-bit color is supported.
Resolution Max Resolution 1920	x 1080 @ 165 Hz
	Recommended Resolution	1920 x 1080 @ 165 Hz
Power Sources Power Rating 19	V	--- 2.0 A
	Power Consumption(Typical)	On mode: 38 W Typ. (Outgoing condition)*Sleep Mode (Standby Mode): ≤ 0.5 W**Off Mode: ≤ 0.3 W
AC/DC Adapter ADS-45SN-19-3	19040G type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45SQ-19-3 19040E type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPG-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPK-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPCU-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr ADS-45FSQ-19 19040EPBR-1 type, manufactured by SHENZHEN HONOR ELECTRONICOr LCAP21C type, manufactured by LIEN CHANG ELECTRONIC ENTERPRISEOr LCAP26B-E type, manufactured by LIEN CHANG ELECTRONIC ENTERPRISEOr LCAP26B-A type, manufactured by LIEN CHANG ELECTRONIC ENTERPRISEOr AD10530LF type, manufactured by PI Electronics (H.K.) Ltd.Or AD2137S20 type, manufactured by PI Electronics (H.K.) Ltd.Or AD2137620 type, manufactured by PI Electronics (H.K.) Ltd.Output: 19 V --- 2.1 A
	DA-48F19 type, manufactured by Asian Power Devices Inc.Or MS-Z2530R190-048M0-E type, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTDOutput: 19 V --- 2.53 A
Environmental Conditions Operating Conditions Temperature 0 °C to 40 °C
	Humidity Less than 80 %
Storing Conditions Temperature -20 °C to 60 °C
	Humidity Less than 85 %
Dimensions Monitor Size (Width x Height x Depth)
With Stand 714.7 x 600.3 x 292.1 (mm)
Without Stand 714.7 x 428 x 50.9 (mm)
Weight (Without Packaging) With Stand 7.2 kg
Without Stand 5.1 kg

Specifications are subject to change without notice.
The \~ symbol means alternating current, and the _symbol means direct current.
The Power Consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution)
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

Factory Support Mode

(Preset Mode, HDMI/ DisplayPort PC)

24GN65R 27GN65R

Preset Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks
640 x 480 31.469 59.94 -/-
800 x 600 76.302 120 +/-
800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60.0 -/-
1024 x 768 97.551 120 +/-
1920 x 1080 67.50 60	+/+
1920 x 1080	84.36 74.99	+/+	HDMI 1.4
1920 x 1080	137.26	119.98 (120)	+/+	DisplayPort
1920 x 1080	166.59	143.98	+/-	Preferred Timing
2560 x 1440 111.86 74.97	+/-

32GN55R

Preset Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks
640 x 480 31.469 5	9.94 -/-
800 x 600 76.302 1	20 +/-
800 x 600 37.879 6	0.317 +/+
1024 x 768 48.363 6	0.0 -/-
1024 x 768 97.551 1	120 +/-
1920 x 1080 67.50 6	0	+/+
1920 x 1080	84.36 74.99	+/+	HDMI 1.4
1920 x 1080	137.26	119.98 (120)	+/+	DisplayPort
1920 x 1080 166.59	143.98	+/-
1920 x 1080	181.83	165.0	+/-	Preferred Timing
2560 x 1440 111.86	74.97	+/-

HDMI Timing (Video)

Preset Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Remarks
480P 31.5 60
720P 45 60
1080P 67.5 60
1080P 135 120 Only HDMI 2.0 and HDMI Freesync

Power LED

Mode LED Color
On Mode Red (For a few seconds)
Sleep Mode (Standby Mode) Off
Off Mode	Off

LG

Life's Good

The model and serial number of the product are located on the back and on one side of the product.

Record them below in case you ever need service.

Model

Serial No.