Versatile QK6018S0 - Rice cooker OBH NORDICA - Free user manual and instructions
Find the device manual for free Versatile QK6018S0 OBH NORDICA in PDF.
| Product Type | Rice Cooker |
| Brand | OBH Nordica |
| Model | Versatile QK6018S0 |
| Capacity | 1.5 L (approx. 8 cups cooked rice) |
| Power Consumption | 600 W |
| Voltage | 220-240 V, 50/60 Hz |
| Dimensions (W x D x H) | 25 x 25 x 28 cm |
| Weight | 1.5 kg |
| Material | Plastic housing, non-stick aluminium inner pot |
| Cooking Functions | Rice cooking, steaming, slow cooking, and keep warm |
| Controls | One-touch switch with indicator light |
| Keep Warm Function | Automatic keep warm after cooking |
| Safety Features | Auto shut-off, overheat protection, cool-touch handles |
| Accessories Included | Measuring cup, rice spatula, steaming basket |
| Cleaning | Removable inner pot, washable lid and outer body |
| Dishwasher Safe Parts | Inner pot, lid, and steaming basket (top rack only) |
| Cord Length | 1.0 m |
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USER MANUAL Versatile QK6018S0 OBH NORDICA
DESIGNING GOOD LIFE
Rice Cooker VERSATILE
The easy way to perfectly cooked rice and much more!

Making good!
Fig.1

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Fig.3a

Fig.3b

Fig.4

Fig.5

Fig.6

Fig.7

Fig.8

Fig.9

Fig.10

Fig.11

Fig.12 Fig.13 Fig.14 Fig.15


Fig.17




Fig.16 Fig.18
VIKTIGA FÖRSIKTIGHETSÅTGÄRDER SÄKERHETSANVISNINGAR
Beskrivning
(k) HOLD VARM/ANNULLER-KNAP
I) "MINUS"-VALGKNAP
m) "TILF∅J"-VALGKNAP
n) "MENU"-VALGKNAP
o) TIMER-KNAP
Tilslutning til strømforsyningen
Visiting address: Deltapark 37, 3. sal
Phone: +45 43 350 350
Direct: +45 43 350 367
www.obhnordica.dk
VIKTIGE SIKKERHETSANORDNINGER SIKKERHETSFORSKRIFTER
BEGRENSET GARANTI for OBH Nordica
Garantien
i) KYPSENNYSAJAN MERKKIVALO
i) ESIVALINTAPAINIKE
k) LÂMPIMÂNÂPITO-/PERUUTUSPAINIKE
I) VÄHENNYSPAINIKE
m) LISÄYSPAINIKE
n) VALIKKOPAINIKE
o) AJASTUSPAINIKE
IMPORTANT SAFEGUARDS SAFETY INSTRUCTIONS
Read and follow the instructions for use. Keep them safe.
- This appliance is not intended to be operated by means of an external timer or a separate remote-control system.
- This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years.
- Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. - This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- As this appliance is for household use only, it is not intended for use in the following applications and the guarantee will not apply for:
- Staff kitchen areas in shops, offices and other working environments
-
Farm houses
-
By clients in hotels, motels and other residential type environments
- Bed and breakfast type environments
- If your appliance is fitted with a removable power cord: if the power cord is damaged, it must be replaced by a special cord or unit available from a authorised service centre.
- If your appliance is fitted with fixed power cord: a if the power supply cord is damage, it must be replaced by the manufacturer, the manufacturer's after-sales service department or similarly qualified person in order to avoid any danger.
- The appliance must not be immersed in water or any other liquid.
- Use a damp cloth or sponge with dishwashing liquid to clean the accessories and parts in contact with the aliments. Rinse with a damp cloth or sponge. Drying accessories and parts in contact with food with a dry cloth.
- If the symbol ⚠ is marked on the appliance, this symbol means “Caution: surfaces may become hot during use”.
- Caution: the surface of heating element is subject to residual heat after use.
- Caution: risk of injury due to improper use of the appliance.
- Caution: if your appliance has a removable power cord, do not spill liquid on the connector.
• Always unplug the appliance:
- immediately after use
- when moving it
- prior to any cleaning or maintenance
- if it fails to function correctly
- Burns can occur by touching the hot surface of the appliance, the hot water, steam or the food.
- During cooking, the appliance gives out heat and steam. Keep face and hands away.
- Do not get face and hands close to the steam outlet. Do not obstruct the steam outlet.
- For any problems or queries please contact our Customer Relations Team or consult our web site.
- The appliance can be used up to an altitude of 2000 m.
- For your safety, this appliance complies with the safety regulations and directives in effect at the time of manufacture (Low-voltage Directive, Electromagnetic Compatibility, Food Contact Materials Regulations, Environment...).
- Check that the power supply voltage corresponds to that shown on the appliance (alternating current).
- Given the diverse standards in effect, if the appliance is used in a country other than that in which it is purchased, have it checked by an approved service centre.
Control Panel
![graph TD A["14h"] --> B["White rice"] B --> C["Brown rice"] C --> D["Lentils"] D --> E["Delayed start"] E --> F["Keep warm/Cancel"] F --> G["Programs"] G --> H["Start"] H --> I["14g"] style A fill:#f9f,stroke:#333 style I fill:#f9f,stroke:#333 note right of E: Delayed start note left of F: Keep warm…](/content/2026/05/1008150/images/b745444d82129da5853b9e339b2b5d983402ce86615ba23768a5b509895d3036.jpg)
Description
- Steam basket
2a Graduation mark for water and rice - Removable pot
-
Measuring cup
-
Rice spoon
- Soup spoon
- Lid
- Removable inner lid
-
Micro steam valve
-
Lid opening button
-
Handle
-
Housing
-
Power cord
-
Control panel
a) "WHITE RICE" PROGRAM
b) "BROWN RICE" PROGRAM
c) "LENTILS" PROGRAM
d) "PORRIDGE" PROGRAM
e) "SOUP" PROGRAM
f) "STEAM" PROGRAM
g) START KEY
h) PRESET INDICATOR
i) COOKING TIME INDICATOR
j) PRESET KEY
k) KEEP WARM / CANCEL KEY
I) "MINUS" SELECTION KEY
m) "ADD" SELECTION KEY
n) "MENU" SELECTION KEY
o) TIMER KEY
Connecting to the power supply
- Do not use the appliance if:
- the appliance or the cord is damaged
- the appliance has fallen or shows visible damage or does not work properly
- In the event of the above, the appliance must be sent to an approved Service Centre. Do not take the appliance apart yourself.
- Do not leave the cord hanging
• Always plug the appliance into an earthed socket. - Do not use an extension lead. If you accept liability for doing so, only use an extension lead which is in good condition, has an earthed plug and is suited to the power of the appliance.
- Do not unplug the appliance by pulling on the cord.
Using
- Use a flat, stable, heat-resistant work surface away from any water splashes.
- Do not allow the base of the appliance to come into contact with water
-
Never try to operate the appliance when the bowl is empty or without the bowl.
-
The cooking function/knob must be allowed to operate freely. Do not prevent or obstruct the function from automatically changing to the keep warm function.
- Do not remove the bowl while the appliance is working.
- Do not put the appliance directly onto a hot surface, or any other source of heat or flame, as it will cause a failure or danger.
- The bowl and the heating plate should be in direct contact. Any object or food inserted between these two parts would with the correct operation.
- Do not place the appliance near a heat source or in a hot oven, as serious damage could result.
- Do not put any food or water into the appliance until the bowl is in place.
- Respect the levels indicated in the recipes.
- Should any part of your appliance catch fire, do not attempt to put it out with water. To smother the flames, use a damp tea towel.
- Any intervention should only be made by a service centre with original spare parts.
Protect the environment
- Your appliance has been designed to run for many years. However, when you decide to replace it, remember to think about how you can contribute to protecting the environment.
- Before discarding your appliance, you should remove the battery from the timer and dispose of it at a local civic waste collection centre (according to model).
Environment protection first!

Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
Before first use
Unpack the appliance
- Remove the appliance from the packaging and unpack all the accessories and printed documents.
- Open the lid by pushing the opening button on the housing – fig.1. Read the Instructions and carefully follow the operation method.
Clean the appliance
- Remove the pot – fig.2, the inner lid and the pressure valve – fig.3a and 3b.
- Clean the pot, the valve and the inner lid with a sponge and washing up liquid.
- Wipe the outside of the appliance and the lid with a damp cloth.
- Dry off carefully.
- Put all the elements back in their original position. Install the inner lid in the right positions on the top lid of machine. Then, put the inner lid behind the 2 ribs and push it on the top until it's fixed. Install the detachable cord into the socket on the cooker base.
For the appliance and all functions
- Carefully wipe the outside of the pot (especially the bottom). Make sure that there are no foreign residues or liquid underneath the pot and on the heating element – fig.5.
- Place the pot into the appliance, making sure that it is correctly positioned – fig.6.
• Make sure that the inner lid is correctly in position. - Close the lid in place with a sound of "click".
- Install the power cord into the socket of the multicooker base and then plug into the power outlet. The appliance will ring a long sound "Bip", all the indicators on the control box will light up for an instant. The "White Rice" cooking mode is set the default cooking program.
- Do not touch the heating element when the product is plugged or after cooking. Do not carry the product in use or just after cooking.
• This appliance is only intended for indoor use.
Never place your hand on the steam vent during cooking, as there is a danger of burns – fig.10.
After starting the cooking, if you wish to change the selected cooking menu because of an error, press “Keep Warm / Cancel” key and re-choose the menu you want.
You can stop the cooking by pressing "Keep warm / Cancel".
Only use the inner pot provided with the appliance.
Do not pour water or put ingredients in the appliance without the pot inside.
The maximum quantity of water + ingredient should not exceed the highest mark inside the pot - fig.7.
Cooking program table
| Programs | Cooking time Delayed Start | Temperature default(°C) | Keep warm | ||||
| Default time | Range | Adjustable Range | Adjustable | ||||
| White rice | Automatic | Automatic No | Cooking time ~ 24h | 5 min Automatic • | |||
| Brown rice | Automatic | Automatic No | Cooking time ~ 24h | 5 min Automatic • | |||
| Lentils* | Automatic | Automatic No | Cooking time ~ 24h | 5 min Automatic • | |||
| 10 min 5 | min-1h 1min | Cooking time ~ 24h | 5 min 100 - | ||||
| Porridge | 20 min 5 | min-2h 1min | Cooking time ~ 24h | 5 min 100 • | |||
| Soup | 45 min | 20 min-4h | 5min | Cooking time ~ 24h | 5 min 100 • | ||
| Steam | 40 min | 15 min-3h | 5min | Cooking time ~ 24h | 5 min 100 • | ||
| Keep warm | 12h(Max) | - | No | - | Nej | 75 | - |
* For the Lentil program, you can either choose the automatic mode or set the time by yourself. To select the time by yourself, once you entered the “Lentils” program, you can press the timer to set the cooking time.
The automatic mode will cook your lentils. But if you like them more tender, you can choose to set your own longer time.
Recommendations for best rice cooking
- Before cooking, measuring the rice with measuring cup and rinse it except risotto rice. To measure the rice, fill the CUP (cup provided) with raw rice, up to the edge (not too much more, not less) in order to respect the water/rice ratio needed to ensure that your rice will be cooked perfectly.

- Put the rinsed rice well distributed around the whole surface of the pot. Fill it with water to the corresponding water level (the graduations indicate the level of water needed, according to the quantity of rice to be cooked).
- When the rice is ready, and the “Keep Warm” indicator light is on, stir the rice and then leave it in the rice cooker for a few minutes longer in order to get perfect rice with separated grains.
Guide to cook rice
COOKING GUIDE FOR WHITE RICE
| Quantity of rice (in nb of cups) | Quantity of rice (equivalent in gr) | Water level in the pot (+ rice) | Serves |
| 1 150 g 1 | cup mark 1-2 | ||
| 2 300 g 2 | cup mark 3-4 | ||
| 3 450 g 3 | cup mark 4-5 | ||
| 4 600 g 4 | cup mark 5-6 |
Menu key
- When the appliance is plugged, the rice cooker is on "White Rice" cooking function. When you press Menu key, the rice cooker select White Rice → Brown Rice → Lentils → Porridge → Soup → Steam
- The screen displays the default cooking time of each function, except for White Rice, Brown Rice, Lentils. For Lentils program, you can launch the automatic cooking mode or you can choose the manual mode by pressing on the timer. Then the default time will appear on the screen. (Rice cooking displays “...”, as the cooking time will be adjusted automatically depending on the quantity of rice you are cooking), “Start” key light flickers.
White rice cooking function
- Place the appliance on a flat, stable, heat-resistant work surface away from water splashes and any other sources of heat.
- Press "Menu" key" to select white rice cooking function.
- Measure the quantity of rice with the measuring cup provided (1 cup, 2 cups, etc). Rinse it thoroughly before you put it into the pot – fig.8. Then fill with cold water up to the corresponding “CUP” mark printed in the pot – fig.9.
- For example:
- If you are cooking 1 cup of rice, fill the pot with cold water until the marking level "1".
- If you are cooking 2 cups of rice, fill the pot with cold water until the marking level "2". Etc...
TIPS: You can replace cold water by some vegetable broth or meat stock to have a more flavorful rice.
- Close the lid.
Note: Always add the rice first otherwise you will have too much water.
- Press "Start" key, the rice cooker enters into "Rice" cooking status, the light of "Start" pictogram lights up, the screen flickers "###".
At the end of cooking, the buzzer will ring five “bip”, the rice cooker will enter keep warm status with the “Keep Warm” 📄 indicator turning on and the screen will start to count the time of keeping warm.
Brown rice function
Place the appliance on a flat, stable, heat-resistant work surface away from water splashes and any other sources of heat.
- Press "Menu key" then select "Brown Rice" cooking function.
- Wash thoroughly 1 to 4 CUPS of brown rice.
- Then pour the rice into the cooking pot.
- Pour the required quantity of rice into the pot using the measuring cup provided – fig.8. Then fill with cold water up to the corresponding “CUP” mark printed in the pot – fig.9.
- For example:
- If you are cooking 1 cup of brown rice, fill the pot with cold water until the marking level "1".
- If you are cooking 2 cups of brown rice, fill the pot with cold water until the marking level "2". Etc...
You can replace cold water by some vegetable broth or meat stock to have a more flavorful rice.
- Close the lid.
Note: Always add the rice first otherwise you will have too much water.
Press "Start" key, the rice cooker enters into "Rice" cooking status, the light of "Start" pictogram lights up, the screen flickers "...".
At the end of cooking, the buzzer will ring five "bip", the rice cooker will enter keep warm status with the "Keep Warm" indicator turning on and the screen will start to count the time of keeping warm.
Lentils function
- Press “Menu” key until “Lentilles” program lights up in order to select the lentil cooking program.
- Pour the required quantity of lentils into the cooking pot. You can use the measuring cup provided.
- Then add the appropriate volume of water with the cup provided (water volume depending on the variety of lentils you are cooking).
- Close the lid.
- Press "Start" key, the multi-cooker enters into "Lentils" cooking status, the light of "Start" pictogram lights up, the screen flickers.
- At the end of cooking process, the buzzer will ring five "bip". The rice cooker will enter keep warm status with the "Keep Warm" indicator.
Note: The cooking time and water needed to cook your lentils may vary from one variety of lentils to another. You can refer to the following cooking board to guide you or refer to the instructions provided in your pack of lentils.
If you wish to add salt, it is recommended that you add it once the lentils are cooked or when the multicooker bips a 1st time in automatic mode before the timer turns on, at 3/4 of the cooking process.
Cooking tips:
- Wash your lentils thoroughly with cold water and remove any debris before cooking. Do not add salt to the cooking water as it may harden the outer part of the lentil.
- To have tastier result, you can still add some herbs, cloves or bouquet garni before closing the lid. Very soft-cooked lentils can be used for soups, casseroles, curries, vegetable mash while less-soft-cooked ones can perfect for salad.
Important: Please make sure to have your lentils well-cooked. Under-cooked lentils can be difficult to digest and provoke gastric distress.
| Qty of lentils | Qty of cold water | Nb de portions | Lentils menu | Result/recommendations | Technical advice | Cooking advice | |
| Green Lentils (Du Puy) | 1 CUP | 2 CUPS | 2 - 3 | Automatic or manual | (Automatic mode)1st bip: firm resultAfter switching to keep warm:tender result | At the end of the cooking cycle, you can select the timer 🔗 to extend the cooking time of the lentils to have them more burst or to continue a recipe. | Cold: in a salad Hot: in a stew, side dish to be served with a portion of meat or fish. |
| 2 CUPS | 3 CUPS | 4 - 5 | |||||
| Blond lentils | 1 CUP | 2.5 CUPS | 2 - 3 | Automatic or manual | (Automatic mode) Let it cook until switching to keep warm. | Cold: in a salad Hot: in a stew, side dish to be served with a portion of meat or fish. | |
| 2 CUPS | 3.5 CUPS | 4 - 5 | |||||
| Black lentils (Beluga) | 1 CUP | 2 CUPS | 2 - 3 | Automatic or manual | Cold: in a salad Hot: in a stew, side dish to be served with a portion of meat or fish. | ||
| 2 CUPS | 3 CUPS | 4 - 5 | |||||
| Red lentils | 1 CUP | 1.5 - 2 CUPS | 2 - 3 | Manual - 8-9 mins | Firm / not burst | Increase the cooking time if you wish to have a result that is more mashed or more cooked. | Whole lentils: in a saladSemi burst/ burst lentils: Indian dhal, curry, lentil mash, lentil balls or croquettes, dips like humus.Adjust the quantity of water depending on the texture needed. |
| 2 CUPS | 3 CUPS | 4 - 5 |
* 1 CUP = +/- 160 ml / 130-140g of lentils
This board is provided to you just as a reference. Adjust the quantity of water according to your taste and recipes. Some varieties of lentils cook very fast. To obtain firm lentils, strain them immediately after cooking and eventually rinse them with cold water. For split lentils such as red lentils, it is recommended to use the manual mode for a better control of the cooking time.
Porridge function
- Press "Menu" key to select function "Porridge". The screen displays the default cooking time, the light of "Start" flickers red.
- You can change the cooking time by pressing "Timer" key ④first and then press "<" and ">” keys.
- Press “Start” key. The rice cooker enters into “Porridge” cooking status with the light of “Start” & “Timer” pictograms lighting up and the screen displaying the remaining cooking time.
- At the end of cooking, the buzzer will ring five "bip", the rice cooker will enter keep warm status with the "Keep Warm" indicator turning on and the screen will start to count the time of keeping warm.
Soup function
- Press "Menu" key to select function "Soup". The screen displays the default cooking time, the light of "Start" flickers red.
- You can change the cooking time by pressing "Timer" key first and then press "<" and ">” keys.
- Press “Start” key. The rice cooker enters into “Soup” cooking status with the light of “Start” & “Timer” pictograms lighting up and the screen displaying the remaining cooking time.
- At the end of cooking, the buzzer will ring five "bip", the rice cooker will enter keep warm status with the "keep warm" indicator turning on and the screen will start to count the time of keeping warm.
Steam function
- Press "Menu" key to select function "Steam". The screen displays the default cooking time, the light of "Start" flickers red.
- You can change the cooking time by pressing "Timer" key ① first and then press "<" and "> " keys.
- Make sure that you fill the cooking bowl with water until at least the minimum (MIN.) marking level.
- Press “Start” key. The rice cooker enters into “Steam” cooking status with the light of “Start” & “Timer” pictograms lighting up and the screen displaying the remaining cooking time.
- At the end of cooking, the buzzer will ring five "bip", the rice cooker will enter keep warm status with the "keep warm" indicator turning on and the screen will start to count the time of keeping warm.
Preset function
- The preset time corresponds to the time for end of cooking.
• This function is available for all programs. - To use the preset function, choose a cooking program. Then, press the key “Preset” and choose the delayed time. Each press “<” and “>” key can increase or decrease delayed start time. The default preset time will change depending on the selected cooking time. The range of preset is from cooking time up to 24 hours.
- When you have chosen the required preset time, press the "Start" key to enter cooking status, the light of "Start" pictogram lights up and screen will display the number of time you have chosen and preset pictogram lights up.
- When preset pictogram disappears the rice cooker enters into cooking status and timer pictogram will lights up (except for rice function).
Keep warm/cancel function
- Press "Keep warm/Cancel" key under standby status, the light of "Keep warm/Cancel" pictogram lights up, the screen shows "0:00" and the screen will start to count the time of keeping warm.
- Press "Keep warm / Cancel" key 📄 under function setting or cooking status will cancel all setting data and back to standby status.
Recommendation: in order to keep the food in good taste, please limit the holding time within 6 h.
On completion of cooking
- Open the lid – fig.1.
- Glove must be used when manipulating the cooking pot and steam basket – fig.11.
- Serve the food using the spoon provided with your appliance and reclose the lid.
• 12 hours is the maximum keeping warm time. - Press "Keep warm/Cancel" to stop the keep warm status.
- Unplug the appliance.
Cleaning and maintenance
- To ensure the rice cooker is unplugged and completely cooled down before cleaning and maintenance.
- It is strongly advised to clean the appliance after each use with a sponge – fig.12.
- The pot, the cup and the rice and soup spoons are dishwasher safe - fig.13.
Pot, steam basket
- Scouring powders and metal sponges are not recommended.
- If food has stuck to the bottom, you may put water in the pot to soak for a while before washing.
- Dry the pot carefully.
Taking care of the pot
For the pot, carefully follow the instructions below:
- To ensure the maintenance of pot quality, it is recommended not to cut food in it.
• Make sure you put the pot back into the rice cooker. - Use the plastic spoon provided or a wooden spoon and not a metal type so as to avoid damaging the pot surface – fig.14.
• To avoid any risk of corrosion, do not pour vinegar into the pot. - The color of the pot surface may change after using for the first time or after longer use. This change in color is due to the action of steam and water and does not have any effect on the use of the rice cooker, nor is it dangerous for your health. It is perfectly safe to continue using it.
Cleaning the micro steam valve
- When clean the micro-steam valve, please remove it from the lid – fig.15. After cleaning it – fig.16, please wipe dry it then put it back to the lid of the rice cooker – fig.17
Cleaning the inner lid
- Remove the inner lid. Clean it with a sponge and washing up liquid (fig.16). Then wipe dry and put it back behind the rib and push it on the top until it's fixed.
Cleaning and care of the other parts of the appliance
- Clean the outside of the Rice Cooker – fig.18, the inside of the lid and the cord with a damp cloth and wipe dry. Do not use abrasive products.
- Do not use water to clean the interior of the appliance body as it could damage the heat sensor.
Technical troubleshooting guide
| Malfunction description Causes Solutions | ||
| Any indicator lamp off and no heating. | Appliance not plugged. | Check the power cord is plugged in the socket and on the Mains. |
| Any indicator lamp off and heating. | Problem of the connection of the indicator lamp or indicator lamp is damaged. | Send to authorized service center for repair. |
| Steam leakage during using | Lid is badly closed. Open and close again the lid. | |
| Micro steam valve not well positioned or uncomplete. | Stop the cooking (unplug the product) and check the valve is complete (2 parts locked together) and well positioned. | |
| Lid or micro steam valve gasket is damaged. | Send to authorized service center for repair. | |
| Rice half cooked or overtime cooking. | Too much or not enough water compared to rice quantity. | Refer to table for water quantity. |
| Lentils are hard and do not seem cooked | Not enough water compared to the quantity of lentils.Salt may also harden the outer part of the lentil. | Refer to the cooking instructions for lentils.Do not add salt to the water during cooking, but wait until the lentils are cooked. |
| Automatic warm-keeping fails (product stay in cooking position, or no heating). | Send to the authorized service center for repair. | |
| E0 | The sensor on the top open circuit or short circuit. | Send to the authorized service center for repair. |
| E1 | The sensor on the bottom open or short circuit. | Send to the authorized service center for repair. |
Remark: If inner pot is deformed, do not use it anymore and get a replacement from the authorized service center for repair.
OBH Nordica LIMITED GUARANTEE
The Guarantee
OBH Nordica guarantees this product against any manufacturing defect in materials or workmanship during 2 years within Sweden, Norway, Denmark and Finland, starting from the initial date of purchase or delivery date.
This manufacturer's commercial guarantee covers all costs related to restoring the proven defective product so that it conforms to its original specifications, through the repair or replacement of any defective part and the necessary
labour. At OBH Nordicas choice, a replacement product may be provided instead of repairing a defective product. OBH Nordicas sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions
OBH Nordica shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase. The defective product may be returned to the store of purchase.
This guarantee applies only for products purchased and used for domestic purposes and will not cover any damage which occurs as a result of misuse, negligence, failure to follow OBH Nordica instructions, or a modification or unauthorised repair of the product, faulty packaging by the owner or mishandling by any carrier. It also does not cover normal wear and tear, maintenance or replacement of consumable parts, or the following:
- using the wrong type of water or consumable
- mechanical damages, overloading
- damages or poor results specifically due to wrong voltage or frequency as stamped on the product ID or specification
- ingress of water, dust or insects into the product
- scaling (any de-scaling must be carried out according to the instructions for use)
- damage as a result of lightning or power surges
- damage to any glass or porcelain ware in the product
- accidents including fire, flood, etc
- professional or commercial use
Consumer Statutory Rights
OBH Nordica's commercial guarantee does not affect the Statutory Rights a consumer may have or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary from Country to Country. The consumer may assert any such rights at his sole discretion.
These instructions are also available on our website www.obhnordica.com.
TEFAL - OBH Nordica Group AB
Löfströms Allé 5
Phone: +46 08-629 25 00
www.obhnordica.com
