Vess A2330 - Security Camera Promise Technology - Free user manual and instructions
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| Product Type | IP Security Camera |
| Brand | Promise Technology |
| Model | Vess A2330 |
| Dimensions (W x H x D) | 7.9 x 6.5 x 2.8 inches (200 x 165 x 70 mm) |
| Weight | 3.3 lbs (1.5 kg) |
| Power Supply | Power over Ethernet (PoE) IEEE 802.3af |
| Power Consumption | 10W (typical) |
| Image Sensor | 1/2.8" Progressive Scan CMOS |
| Resolution | 4 Megapixels (2560 x 1440) |
| Frame Rate | 30 fps at 4MP |
| Lens | 4 mm fixed lens, F2.0 |
| Field of View | Horizontal: 87°, Vertical: 47°, Diagonal: 104° |
| Night Vision | IR LEDs up to 100 ft (30 m) |
| Video Compression | H.265, H.264 |
| Network Interface | 10/100/1000 Mbps Ethernet |
| Audio | Two-way audio via built-in microphone and speaker |
| Storage | Supports microSD card up to 256 GB, NVR recording |
| Weather Rating | IP67 (indoor/outdoor) |
| Operating Temperature | -30°C to 60°C (-22°F to 140°F) |
| Features | Motion detection, intrusion detection, line crossing, tampering alarm |
| Maintenance | Clean lens with soft dry cloth; check seals for outdoor use |
| Safety | Complies with FCC, CE, RoHS |
| Spare Parts | Replacement IR LED board, lens kit, mounting bracket |
| Repairability | Modular design: sensor board, main board, and IR board replaceable |
| General Information | ONVIF Profile S compliant, supports RTSP, HTTP streaming |
Frequently Asked Questions - Vess A2330 Promise Technology
How do I install the Vess A2330 camera?
Mount the camera using the included bracket. Connect Ethernet cable providing PoE power. Use the mobile app or web interface to pair with your network.
What is the maximum resolution of this camera?
The camera supports up to 4 Megapixel (2560x1440) at 30 frames per second for clear surveillance footage.
Does it support night vision?
Yes, it features IR LEDs with a range of up to 30 meters (100 feet) for clear black-and-white video in complete darkness.
Can I record video locally?
Yes, insert a microSD card (up to 256 GB) for local storage. You can also record to an NVR or cloud service.
Is the camera weatherproof?
Yes, it has an IP67 rating, making it suitable for outdoor use in rain, snow, and extreme temperatures.
How do I clean the camera?
Use a soft, dry cloth to clean the lens and housing. Avoid solvents. Check rubber seals regularly to maintain water resistance.
What security features are included?
The camera includes motion detection, intrusion detection, line crossing, and tamper alarms. Notifications can be sent to your phone.
Can I access the camera remotely?
Yes, connect via the mobile app or web browser. The camera supports RTSP and ONVIF for integration with third-party software.
What is the warranty period?
Promise Technology offers a 2-year limited warranty on this model. Extended warranty options may be available.
Where can I find spare parts?
Spare parts such as IR boards, lenses, and mounting brackets are available from authorized Promise Technology dealers or online.
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