GJC3634 - Hob WHIRLPOOL - Free user manual and instructions

USER MANUAL GJC3634 WHIRLPOOL

For questions about features, operation/performance, parts, accessories or service, call: 1-800-253-1301 or visit our website at www.whirlpool.com

In Canada call 1-800-807-6777 or visit our website at www.whirlpool.ca

TABLE DE CUISSON ÉLECTRIQUE

GJC3055, GJC3655, GJC3054,

GJC3654, GJC3034, GJC3634,

RCC3024

TABLE OF CONTENTS

COOKTOP SAFETY 2

PARTS AND FEATURES -

TOUCH-ACTIVATED CONTROLS 4

COOKTOP CONTROLS -

TOUCH-ACTIVATED CONTROLS 5

Dual Element 6

Control Lock/All Off. 6

WARM HI /LO Function 6

PARTS AND FEATURES - KNOB CONTROLS. 7

COOKTOP CONTROLS - KNOB CONTROLS 8

Dual Element 8

Bridge Element 9

Warm Zone Element 9

ACCUSIMMER® Feature 9

COOKTOP USE 10

Ceramic Glass 10

Home Canning 10

Cookware 10

COOKTOP CARE. 11

General Cleaning. 11

TROUBLESHOOTING 12

ASSISTANCE OR SERVICE 13

In the U.S.A. 13

In Canada 13

WARRANTY 14

TABLE DES MATIÈRES

SECURITE DE LA TABLE DE CUISSON 15

PIÉCES ET CARACTERISTIQUES -

COMMANDES TACTILES 17

COMMANDES DE LA TABLE DE CUISSON -

COMMANDES TACTILES 18

Elément double 19

ASSISTANCE OU SERVICE 27

GARANTIE 28

COOKTOP SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

CAUTION: Do not store items of interest to children in cabinets above a cooktop - Children climbing on the cooktop to reach items could be seriously injured.
- Proper Installation - Be sure your cooktop is properly installed and grounded by a qualified technician.
- Never Use Your Cooktop for Warming or Heating the Room.
- Do Not Leave Children Alone – Children should not be left alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.
- Wear Proper Apparel – Loose-fitting or hanging garments should never be worn while using the cooktop.
- User Servicing - Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.
Storage on Cooktop - Flammable materials should not be stored near surface units.
- Do Not Use Water on Grease Fires - Smother fire or flame or use dry chemical or foam-type extinguisher.
- Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
- DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS - Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.
- Use Proper Pan Size - This cooktop is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.

• Never Leave Surface Units Unattended at High Heat Settings – Boilover causes smoking and greasy spillovers that may ignite.
• Glazed Cooking Utensils - Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.
• Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.
• Do Not Cook on Broken Cooktop - If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
  Clean Cooktop With Caution - If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.

For units with ventilating hood -

Clean Ventilating Hoods Frequently - Grease should not be allowed to accumulate on hood or filter.
■ When flaming foods under the hood, turn the fan on.

For units with coil elements -

Make Sure Reflector Pans or Drip Bowls Are in Place - Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.
- Protective Liners - Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.
- Do Not Soak Removable Heating Elements - Heating elements should never be immersed in water.

SAVE THESE INSTRUCTIONS

PARTS AND FEATURES - TOUCH-ACTIVATED CONTROLS

This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model.

Control Panels

Model GJC3055 (30" [77.1 cm]) Touch-Activated Electronic Controls

A. Left rear touch control (simmer function; warming function)
B. Right rear touch control (simmer function; warming function; dual-size element)
C. Increase/decrease temperature touch control

D. Hot surface indicator light
E. Right front touch control (simmer function; warming function)
F. Control lock/All off
G. Left front touch control (simmer function; warming function; dual-size element)

Model GJC3655 (36" [91.4 cm]) Touch-Activated Electronic Controls

A. Left rear touch control (simmer function; warming function)
B. Center rear touch control (simmer function; warming function; dual-size element)
C. Right rear touch control (simmer function; warming function)
D. Increase/decrease temperature touch control

E. Hot surface indicator lights
F. Right front touch control (simmer function; warming function)
G. Control lock/All off
H. Left front touch control (simmer function; warming function; dual-size element)

Cooktops

36" (91.4 cm) Touch-Activated Electronic Control Model shown

A. Ceramic glass cooktop
B. Left rear surface cooking area
C. Center rear surface cooking area (with dual-size element)

D. Right rear surface cooking area
E. Control panel
F. Right front surface cooking area

G. Left front surface cooking area (with dual-size element)
H. Model and serial number plate (located underneath cooktop on metal cabinet)

COOKTOP CONTROLS - TOUCH-ACTIVATED CONTROLS

WARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

The electronic touch controls offer a variety of heat settings for optimal cooking results. When you are melting foods such as chocolate or butter, or when proofing bread, the surface cooking area can be set to WARM HI for minimal element operation.

For maximum element operation, all cooktop touch controls can be set to HI when bringing liquids to a fast and rapid boil. Touch the "minus" (-) keypad to immediately reach the HI setting.

To Use:

1. Touch ON/OFF.
2. Touch the "+" or "-" keypads to increase or decrease power.
3. To choose a power level between HI and WARM LO, touch and hold either the "+" or "-" keypad until the desired level has been reached.
4. When finished cooking, touch ON/OFF to turn surface cooking area(s) off individually, or touch ALL OFF to turn all elements off at the same time.

Use the following chart as a guide when setting heat levels.

SETTING	RECOMMENDED USE
HI	Start food cooking.Bring liquid to a boil.
Medium HighBetween 9 - 6	Hold a rapid boil.Quickly brown or sear food.
MEDMedium	Maintain a slow boil.Fry or sauté foods.
Medium LowBetween 4 - 2	Cook soups, sauces and gravies.Stew or steam food.
SIMMER HI	Simmering larger quantities of food in large pots.Simmering without a lid.
SIMMER LO	Simmering smaller quantities of food in medium to small pots.Simmer without a lid.
WARM HI	Keep larger amounts of food warm.Melt chocolate or butter.
WARM LO	Keep smaller amounts of food warm.
Dual Elements	Large-diameter cookware.Large quantities of food.Home canning.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Hot Surface Indicator Lights

The Hot Surface Indicator Lights are located next to each of the cooktop touch controls. The Hot Surface Indicator Lights will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

A. Hot surface indicator light

If the cooktop is on when a power failure occurs, the Hot Surface Indicator Lights will remain on up to 45 minutes after the power is restored to the cooktop.

Dual Element

The dual-size elements offer flexibility to cook using different sizes of cookware. The single element can be used in the same way as a regular element. The dual element combines the inner and outer elements and is recommended for larger cookware, large quantities of food, and home canning.

A. Single size
B. Dual size

To Use:

1. Touch ON/OFF.
2. Touch HEAT ZONE SIZE to select desired zone diameter.
3. Choose a power level between HI and WARM LO. Touch the "+" or "-" keypad to increase or decrease power.
4. When finished cooking, touch ON/OFF to turn surface cooking area(s) off individually, or touch ALL OFF to turn all elements off at the same time.

Control Lock/All Off

The ALL OFF cooktop touch controls turn off all surface cooking areas.

The Control Lock cooktop touch control averts unintended use of the surface cooking areas. When the cooktop is locked out, the surface cooking areas cannot be turned on by the cooktop touch controls.

To Lock Cooktop: Press and hold the CONTROL LOCK/ALL OFF keypad for 5 seconds. After 5 seconds, CONTROL LOCK will glow red, indicating that the cooktop touch controls are in the lockout position.

To Unlock Cooktop: Press and hold the CONTROL LOCK/ALL OFF keypad for 5 seconds.

WARM HI/LO Function

(on Electronic Touch Control models)

WARNING

Food Poisoning Hazard

Do not let food sit for more than one hour before or after cooking.

Doing so can result in food poisoning or sickness.

The WARM HI and WARM LO functions can be used to keep cooked foods warm, and may be used whether or not the other surface cooking zones are in use. One hour is the recommended maximum time to maintain food quality.

The WARM HI and WARM LO functions are available on all the surface cooking elements.

WARM HI provides higher temperature warming. The WARM HI function is also ideal for melting chocolate or butter.

It is not recommended for heating cold foods. When the WARM HI or WARM LO functions are in use, it will not glow red like the cooking zones, but the indicator light will glow on the control panel.

Use only cookware and dishes recommended for oven and cooktop use, and that have flat bottoms to make direct contact with the cooktop surface. Use pot holders or oven mitts to remove cookware.

Cover all foods with a lid or aluminum foil. Do not use plastic wrap to cover food, as it may melt onto the cooktop surface. When warming baked goods, allow a small opening in the cover for moisture to escape.

Food quality may deteriorate if food is kept on the WARM LO function for an extended period of time. For best results, keep food warm for no longer than 30 to 45 minutes.

To Use WARM LO:

1. Touch ON/OFF.
2. Touch the "plus" (+) keypad once for WARM LO.
3. When finished cooking, touch ON/OFF to turn off surface cooking area.

To Use WARM HI:

1. Touch ON/OFF.
2. Touch the "plus" (+) keypad twice for WARM HI.
3. When finished cooking, touch ON/OFF to turn off surface cooking area.

PARTS AND FEATURES - KNOB CONTROLS

This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model.

Control Panels

Model GJC3654 (36" [91.4 cm]) shown Model GJC3054 (30" [77.1 cm]) not shown

A. Left rear control knob
B. Center rear control knob (dual-size element)
C. Right rear control knob (Warm zone control on some models)

Model GJC3634 (36" [91.4 cm]) shown
Model GJC3034 (30" [77.1 cm]) not shown

D. Power on light
E. Right front control knob
F. ACCUSIMMER control knob
G. Left front control knob (dual-size element)
H. Hot surface indicator light

A. Hot surface indicator lights
B. Left rear control knob
C. ACCUSIMMER® control knob
D. Right rear control knob (Warm zone control on some models)

E. Center rear control knob (dual-size element)
F. Power on light
G. Right front control knob
H. Left front control knob (dual-size bridge burner)

Cooktops: Model GJC 3634 (36" [91.4 cm]) shown

A. Ceramic glass cooktop
B. Left rear single surface cooking area
C. Center rear surface cooking area (with dual-size element)

D. Right rear surface cooking area (warm zone on some models)
E. Control panel
F. Right front surface cooking area

G. Left front single surface cooking area (dual-size bridge burner)
H. Model and serial number plate (located underneath cooktop on metal cabinet)

COOKTOP CONTROLS - KNOB CONTROLS

WARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

The controls can be set to anywhere between HI and LO.

To Use:

1. Push in and turn knob to desired heat setting.

Use the following chart as a guide when setting heat levels.

SETTING	RECOMMENDED USE
HI	Start food cooking. Bring liquid to a boil.
Medium High Between MEDIUM - HI	Hold a rapid boil. Quickly brown or sear food.
MEDIUM	Maintain a slow boil. Fry or sauté foods. Cook soups, sauces and gravies. High simmer or simmer without lids.
Medium Low Between MEDIUM - LO	Stew or steam food. Simmer.
LO	Melt chocolate or butter. Low simmer using lids.
ACCUSIMMER® setting (on some models)	Precise simmer control.
Dual Elements (on some models)	Large- or small-diameter cookware. Large or small quantities of food.
Warm Zone Element (on some models)	Keep cooked foods warm. Home canning.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Hot Surface Indicator Lights (on Knob Control models)

The Hot Surface Indicator Lights will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

A. Hot surface indicator light

If the cooktop is on when a power failure occurs, the Hot Surface Indicator Lights will remain on after the power is restored to the cooktop. They will remain on until the cooktop has cooled completely.

Power Light

Each cooktop has a Power On light. The light will glow when any burner is on.

Dual Element

The dual-size elements offer flexibility to cook using different sizes of cookware. The single element can be used in the same way as a regular element. The dual element combines the inner and outer elements and is recommended for larger cookware, large quantities of food, and home canning.

A. Single size
B. Dual size

A. Single zone
B. Dual zone

To Use SINGLE:

1. Push in and turn knob from the OFF position to the SINGLE zone anywhere between LO and HI.
2. Turn knob to OFF when finished.

To Use DUAL:

1. Push in and turn knob from the OFF position to the DUAL zone anywhere between LO and HI.
2. Turn knob to OFF when finished.

Bridge Element

(on some models)

The bridge element allows flexibility in the left side cooking area.

Use the bridge area to create an oblong heated area to cook with large cookware.

A. Single size
B. Bridge area
C. Single size

Use the bridge element to create an oblong heated area to cook with oblong pans.

To use SINGLE (A):

1. Push in and turn front left knob from OFF position to the SINGLE zone anywhere between LO and HI.
2. Turn knob to OFF when finished.

To use SINGLE and BRIDGE area (A + B) :

1. Push in and turn front left knob from OFF position to the BRIDGE zone anywhere between LO and HI.
2. Turn knob to OFF when finished.

To use SINGLE (C):

1. Push in and turn rear left knob from OFF position anywhere between LO and HI.
2. Turn knob to OFF when finished.

To use both Single elements and Bridge (A + B + C) :

1. Turn on Single and Bridge (A + B) .
2. Turn on Single (C).
3. Turn knobs to OFF when finished.

Warm Zone Element

(on some models)

WARNING

Food Poisoning Hazard

Do not let food sit for more than one hour before or after cooking.

Doing so can result in food poisoning or sickness.

The Warm Zone feature can be used to keep cooked foods warm. One hour is the recommended maximum time to maintain food quality.

Do not use it to heat cold foods.

When the Keep Warm function is in use, it will not glow red like the cooking zones, but the indicator light will glow on the control panel.

The Warm Zone feature can be used alone or when any of the other surface cooking areas are being used, and can be set from LO to HI for different levels of heating.

The Warm Zone Element area will not glow red when cycling on. However, the hot surface indicator light will glow as long as the Warm Zone Element area is too hot to touch.

Use only cookware and dishes recommended for oven and cooktop use.
- Cover all foods with a lid or aluminum foil. When warming baked goods, allow a small opening in the cover for moisture to escape.
- Do not use plastic wrap to cover food. Plastic wrap may melt.
Use pot holders or oven mitts to remove food.

To Use:

1. Push in and turn Warm Zone knob to desired setting.
2. Turn knob to OFF when finished.

ACCUSIMMER® Feature

(on some models)

The ACCUSIMMER® feature setting is an adjustable heat setting for more precise simmering.

The ACCUSIMMER® control knob has two settings: SIMMER and NORMAL BURNER. When the control is set on NORMAL BURNER, the element will function as a single or dual element.

To Use:

1. Turn the ACCUSIMMER® control knob to the SIMMER position.
2. Push in and turn control knob to a setting between LO and HI setting.

Select LO for a low simmer or when using lids and medium for a high simmer or when not using lids. Select either the Single or Dual Zone settings. Increase heat as necessary to achieve desired simmer. (See “Dual Element” section.)

1. Turn the ACCUSIMMER® control knob back to the Normal Burner setting when finished cooking.

COOKTOP USE

Ceramic Glass

(on some models)

The surface cooking area will glow red when an element is on. It may cycle on and off to maintain the selected heat level.

It is normal for the surface of white or biscuit ceramic glass to appear to change color when surface cooking areas are hot. As the glass cools, it will return to its original color.

Wiping off the cooktop before and after each use will help keep it free from stains and provide the most even heating. On cooktops with white or biscuit ceramic glass, soils and stains may be more visible, and may require more cleaning and care. For more information, see "General Cleaning" section.

• Do not store jars or cans above the cooktop. Dropping a heavy or hard object onto the cooktop could crack the cooktop.
• Do not leave a hot lid on the cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic glass could break when the lid is removed.
  For foods containing sugar in any form, clean up all spills and soils as soon as possible. Allow the cooktop to cool down slightly. Then, while wearing oven mitts, remove the spills while the surface is still warm. If sugary spills are allowed to cool down, they can adhere to the cooktop and can cause pitting and permanent marks.
• Do not slide cookware or bakeware across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.
• Do not cook popcorn in prepackaged aluminum containers on the cooktop. They could leave aluminum marks that cannot be removed completely.
• Do not allow objects that could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.
  Do not use the cooktop as a cutting board.
  Use cookware about the same size as the surface cooking area. Cookware should not extend more than 12 (1.3 cm) outside the area.

A. Surface cooking area
B. Cookware/canner
C. 12 " (1.3 cm) Maximum overhang

Use flat-bottomed cookware for best heat conduction and energy efficiency. Cookware with rounded, warped, ribbed or dented bottoms could cause uneven heating and poor cooking results.
Determine flatness by placing the straight edge of a ruler across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and the cookware.
Cookware designed with slightly indented bottoms or small expansion channels can be used.
Make sure the bottoms of pots and pans are clean and dry before using them. Residue and water can leave deposits when heated.
Do not cook foods directly on the cooktop.

Home Canning

When canning for long periods, alternate the use of surface cooking areas, elements or surface burners between batches. This allows time for the most recently used areas to cool.

Center the canner on the grate or largest surface cooking area or element. On electric cooktops, canners should not extend more than 12 (1.3 cm) beyond the surface cooking area or element.
- Do not place canner on 2 surface cooking areas, elements or surface burners at the same time.
On ceramic glass models, use only flat-bottomed canners.
- On coil element models, the installation of a Canning Unit Kit is recommended. If a kit is not installed, the life of the coil element will be shortened. See "Assistance or Service" for ordering instructions.
For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element or surface burner.

Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material. For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

COOKWARE	CHARACTERISTICS
Aluminum	■ Heats quickly and evenly. ■ Suitable for all types of cooking. ■ Medium or heavy thickness is best for most cooking tasks.
Cast iron	■ Heats slowly and evenly. ■ Good for browning and frying. ■ Maintains heat for slow cooking.
Ceramic or Ceramic glass	■ Follow manufacturer's instructions. ■ Heats slowly, but unevenly. ■ Ideal results on low to medium heat settings.
Copper	■ Heats very quickly and evenly.
Earthenware	■ Follow manufacturer's instructions. ■ Use on low heat settings.
Porcelain enamel-on-steel or cast iron	■ See stainless steel or cast iron.
Stainless steel	■ Heats quickly, but unevenly. ■ A core or base of aluminum or copper on stainless steel provides even heating.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the oven and cooktop are cool. Always follow label instructions on cleaning products.

Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

STAINLESS STEEL (on some models)

Cleaning Method:

Rub in direction of grain to avoid damaging.

Stainless Steel Cleaner & Polish Part Number 31462 (not included): See "Assistance or Service" section to order.
Liquid detergent or all-purpose cleaner: Rinse with clean water and dry with soft, lint-free cloth.
Vinegar for hard water spots.

Do not use soap-filled scouring pads, abrasive cleaners, Cooktop Polishing Creme, steel-wool pads, gritty washcloths or some paper towels. Damage may occur.

COOKTOP CONTROLS

Cleaning Method:

When replacing knobs, make sure knobs are in the Off position. On some models, do not remove seals under knobs.

Soap and water or dishwasher:

Pull knobs straight away from control panel to remove.

Do not use steel wool, abrasive cleansers or oven cleaner.

Do not soak knobs.

CERAMIC GLASS

Cleaning Method:

Always wipe with a clean, wet cloth or sponge and dry thoroughly to avert streaking and staining.

Cooktop Cleaner Part Number 31464 is recommended for regular use to help avert scratches, pitting and abrasions, and to condition the cooktop. It may be ordered as an accessory. See "Assistance or Service" section to order.

Cooktop Scaper Part Number 3183488 is also recommended for stubborn soils, and can be ordered as an accessory. See "Assistance or Service" section to order. The Cooktop Scaper uses razor blades. Store razor blades out of the reach of children.

Light to moderate soil

Paper towels or clean damp sponge:

Clean while the cooktop is still warm. You may want to wear oven mitts while doing so.

Sugary spills (jellies, candy, syrup)

Cooktop Scaper:

Clean while the cooktop is still warm. You may want to wear oven mitts while doing so.

Cooktop Polishing Creme and clean damp paper towel:

Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears.

Heavy soil, dark streaks, specks and discoloration

Cooktop Polishing Creme or nonabrasive cleanser: Rub product into soil with a damp paper towel or soft cloth. Continue rubbing until white film disappears.

Burned-on soil

Cooktop Polishing Creme and Cooktop Scaper:

Rub creme into soil with damp paper towel. Hold scraper as flat as possible on surface and scrape. Repeat for stubborn spots. Polish entire cooktop with creme and paper towel.

Metal marks from aluminum and copper

Cooktop Polishing Creme:

Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. The marks will not totally disappear but after many cleanings become less noticeable.

Tiny scratches and abrasions

Cooktop Polishing Creme:

Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. Scratches and abrasions do not affect cooking performance and after many cleanings become less noticeable.

Do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia because damage may occur.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

• Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is the appliance wired properly?

See Installation Instructions.

Cooktop will not operate

Is the control knob set correctly?

Push in knob before turning to a setting.

• On ceramic glass Touch Activated models, is the "Control Lock" set?

See "Control Lock/All Off" section

On coil element models, is the element inserted properly?

See "Coil Elements and Burner Bowls" section.

Excessive heat around cookware on cooktop

Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 12 (1.3 cm) outside the cooking area.

Cooktop has flashing lights

Are there lights on the cooktop flashing on and off?

The following pattern of blinking lights on the cooktop control panel indicates that one or more keys are permanently pressed. Follow the steps below.

A

A. 30^ (76.2~cm) models

B

Cand 14 AB C
B. 36^ (91.4~cm) models

1. Make sure the cooktop controls are OFF.
2. Clean the cooktop touch control panel thoroughly. See "General Cleaning" section.
3. If the cooktop lights continue to flash, disconnect power or unplug the cooktop.
4. After 1 minute, reconnect power or plug in the cooktop.
5. If the lights continue to blink on and off, call for service. The following pattern of alternately blinking lights on the cooktop control panel indicates a temporary standby condition to avoid over temperatures in the cooktop.

A

A. 30^ (76.2cm) models

B

Control Lock All OH
B. 36'' (91.4 cm) models

Let the cooktop cool down, and the blinking lights will stop.

Cooktop cooking results not what expected

Is the proper cookware being used?

See "Cookware" section.

■ Is the control knob set to the proper heat level?

See "Cooktop Controls" section.

Is the appliance level?

Level the appliance. See the Installation Instructions.

On coil element models, is the element inserted properly?

See "Coil Elements and Burner Bowls" section.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

"Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.

In the U.S.A.

Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
■ Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
- Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories U.S.A.

To order accessories, call the Whirlpool Customer eXperience Center toll free at 1-800-442-9991 and follow the menu prompts. Or visit our website at www.whirlpool.com and click on “Buy Accessories Online.”

Canning Unit Kit

(coil element models) Order Part Number 242905

Cooktop Cleaner

(ceramic glass models) Order Part Number 31464

Cooktop Protectant

(ceramic glass models) Order Part Number 31463

Cooktop Care Kit

(includes cleaner, protectant, and applicator pads) Order Part Number 31605

Cooktop Scaper

(ceramic glass models) Order Part Number 3183488

All-Purpose Appliance Cleaner

Order Part Number 31662

In Canada

Call the Whirlpool Canada LP Customer Interaction Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.
Use and maintenance procedures.
■ Accessory and repair parts sales.
- Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:

Customer Interaction Centre Whirlpool Canada LP 1901 Minnesota Court Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCUSED FROM WARRANTY

This limited warranty does not cover:

1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if the factory applied serial number has been altered or removed from your major appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTY; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTYES, INCLUDING WARRANTYES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTYES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

If you need service, first see the "Troubleshooting" section of the Use & Care Guide. After checking "Troubleshooting," you may find additional help by checking the "Assistance or Service" section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.

Dealer name

Address

Phone number

Model number

Serial number

Purchase date

SECURITE DE LA TABLE DE CUISSON

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

GARANTIE DES GROS APPAREILS MENAGERS WHIRLPOOL CORPORATION

GARANTIE LIMITEE