My MURM24FWBS refrigerator is leaking water from the bottom

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If your MURM24FWBS refrigerator is leaking water from the bottom, this indicates a problem with the appliance's drainage system. Here are the checks to perform:

Step 1: Check the defrost drain

According to the manual for the MURM24FWBS model, the primary cause of water accumulation is a blocked defrost drain. During automatic defrost cycles, water should flow down through the drainage system. If it is blocked by debris, frost, or a buildup of lime, water will accumulate and leak out.

To clean the drain:

Turn off the appliance and wait 30 minutes before intervening
Locate the access to the defrost drain (usually at the back, at the bottom of the refrigerator or under the front foot)
Use a small flexible object (wire, thin hose) to gently unblock anything obstructing the opening
Slowly pour warm water to rinse the channel

Step 2: Check internal air circulation

The manual also specifies that food should not block air circulation inside. Inspect the shelves and back areas to ensure that no objects are obstructing the ventilation openings of the cooling system.

If the problem persists

If the drain is clean and air is circulating properly, the problem may be internal (crack in the evaporation tray, compressor, damaged seal). In this case, the refrigerator is covered by the 2-year Maytag warranty against manufacturing defects. Contact Maytag customer service:

United States: 1-800-688-9900
Canada: 1-800-807-6777

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