MAYTAG MRT711BZDH - Refrigerator

MRT711BZDH - Refrigerator MAYTAG - Free user manual and instructions

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Product TypeTop-Freezer Refrigerator
BrandMaytag
ModelMRT711BZDH
Dimensions (H × W × D)171.5 × 83.8 × 80 cm
Net Weight68 kg
Power Supply120 V, 60 Hz, 15 A
Total Capacity603 L (21.3 cu ft)
Refrigerator Volume425 L
Freezer Volume178 L
DefrostAutomatic (refrigerator), Manual (freezer)
ShelvesTempered glass, adjustable
Crisper Drawer1 humidity-controlled drawer
Door Bins4 adjustable door bins
LightingInterior LED
Ambient TemperatureBetween 10 °C and 43 °C
Climate ClassSN-T (sub-tropical)
Noise Level~40 dB
Care and CleaningClean interior with warm water and mild soap. Dust the condenser every 6 months.
SafetyIntegrated control lock (vacation mode)
Spare Parts and RepairabilityParts available through Maytag after-sales service
Included AccessoriesDefrost tool, user manual

Frequently Asked Questions - MRT711BZDH MAYTAG

What is the total capacity of the Maytag MRT711BZDH refrigerator?
The total capacity is approximately 603 liters (21.3 cubic feet), with 425 liters for the refrigerator and 178 liters for the freezer.
How to adjust the refrigerator temperature?
Use the controls located inside the refrigerator. Turn the temperature dial to a colder (Cold) or warmer (Cold) setting. Wait 24 hours for the temperature to stabilize.
Is the freezer self-defrosting?
The refrigerator is self-defrosting, but the freezer requires manual defrost. When ice reaches about 6 mm thickness, remove food and use the provided defrost tool.
How to clean the condenser of the appliance?
Unplug the appliance. Remove the lower grille and use a vacuum or soft brush to remove dust from the condenser. Perform this every 6 months.
Why is my refrigerator not cooling enough?
Verify that the ambient temperature is between 10 °C and 43 °C. Ensure that the air vents are not blocked and the condenser is clean. If the problem persists, contact after-sales service.
How to activate vacation mode?
Press the 'Vacation' button (if present) or set the temperature to the warmest setting to save energy. Make sure to remove perishable food.
What accessories are included with the refrigerator?
The refrigerator comes with a defrost tool, glass shelves, a crisper drawer, and the user manual.
How to change the LED bulb?
The lighting uses integrated LEDs that cannot be replaced individually. If the LEDs do not work, contact an authorized technician.
Can I install the refrigerator in an unheated garage?
The refrigerator is designed to operate between 10 °C and 43 °C. Below 10 °C, the refrigerator may not cool properly. Avoid freezing temperatures.
Where to find spare parts for this model?
Spare parts are available from Maytag after-sales service or on the official website. Use the model number MRT711BZDH to order.

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USER MANUAL MRT711BZDH MAYTAG

THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.maytag.com. In Canada, register your refrigerator at www.maytag.ca.

For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the refrigerator compartment.

Model Number Serial Number

Proper Disposal of Your Old Refrigerator....3

INSTALLATION INSTRUCTIONS ....3

Unpack the Refrigerator....3

Location Requirements....4

Electrical Requirements....4

Water Supply Requirements 4

Connect the Water Supply....5

Refrigerator Doors....6

Reversibility Kit Instructions....11

Adjust the Doors 11

Install Air Filter....12

REFRIGERATOR USE 12

Using the Controls 12

Ice Maker....13

REFRIGERATOR FEATURES ....14

Refrigerator Shelves....14

Deli Drawer....14

Crisper....14

FREEZER FEATURES ....15

Glass Freezer Shelf 15

DOOR FEATURES ....15

Door Rails....15

Door Bins....15

Utility Compartment....15

REFRIGERATOR CARE....16

Cleaning 16

Changing the Light Bulbs 16

Vacation and Moving Care 17

PROBLEM SOLVER....18

ACCESSORIES ....19

WARRANTY....20

BRAND BADGE PLACEMENT TEMPLATE....BACK COVER

SÉCURITÉ DU RÉFRIGÉRATEUR ......21

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

MAYTAG MRT711BZDH - Your safety and the safety of others are very important. - 1

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

DANGER

You can be killed or seriously injured if you don't immediately follow instructions.

WARNING

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the refrigerator, follow basic precautions, including the following:

■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.

■ Use nonflammable cleaner.
- Keep flammable materials and vapors, such as gasoline, away from refrigerator.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker kit ready models only).

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard

Remove doors from your old refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.
■ Leave the shelves in place so that children may not easily climb inside.

MAYTAG MRT711BZDH - Before You Throw Away Your Old Refrigerator or Freezer: - 1

natural_image Line drawing of a refrigerator with open doors and shelves (no text or symbols)

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

Remove the Packaging

■ Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

NOTE: Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

■ Dispose of/recycle all packaging materials.

IMPORTANT: Do not remove the white foam air return insert that is located behind the control panel on the ceiling of the refrigerator (on some models). The insert is part of the refrigerator and not part of the packing material. If the insert is removed, ice may migrate down from the freezer and cause icicles to form.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or "walk" the refrigerator when trying to move it, as floor damage could occur.

Clean Before Using

After you remove all of the package materials, clean the inside of your refrigerator before using it. See the cleaning instructions in "Refrigerator Care."

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Location Requirements

WARNING

MAYTAG MRT711BZDH - WARNING - 1
Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

IMPORTANT: This refrigerator is designed for indoor household use only.

To ensure proper ventilation for your refrigerator, allow for 12 " (1.25 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on the hinge side (some models require more) to allow the door to swing open.

NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55^ F ( 13^ C) to a maximum of 110^ F ( 43^ C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60^ F ( 15^ C) and 90^ F ( 32^ C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

½" (1.25 cm) 2" (5.08 cm)

Electrical Requirements

WARNING

MAYTAG MRT711BZDH - WARNING - 1
Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation or cleaning, or removing a light bulb, turn cooling off or turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF, and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and turn cooling on or reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See "Using the Controls" in the User Instructions, User Guide, or Use & Care Guide.

Water Supply Requirements

Read all directions before you begin.

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS NEEDED: Flat-blade screwdriver, 716 " and 12 " open-end wrenches or 2 adjustable wrenches, 14 " nut driver and drill bit, cordless drill.

IMPORTANT:

■ If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.
■ All installations must meet local plumbing code requirements.
■ Use copper tubing and check for leaks. Install copper tubing only in areas where the household temperatures will remain above freezing.

NOTE: Your refrigerator dealer has a kit available with a 14 " (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or 316 " (4.76 mm) saddle valve which reduces water flow and clogs more easily.

Water Pressure

IMPORTANT: A cold water supply with water pressure between 30 and 120 psi (207 and 827 kPa) is required to operate the ice maker.

NOTE: If the water pressure is less than what is required, ice cubes could be hollow or irregular shaped.

If you have questions about your water pressure, call a licensed, qualified plumber.

Reverse Osmosis Water Supply

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the ice maker is still not operating properly:

■ Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

- Allow the storage tank on the reverse osmosis system to refill after heavy usage.

Connect the Water Supply

Read all directions before you begin.

IMPORTANT: If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.

Connect to Water Line

  1. Unplug refrigerator or disconnect power.
  2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water.
  3. Locate a 12 " to 114 " (1.25 cm to 3.18 cm) vertical cold water pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

  1. Determine the length of copper tubing you need. Measure from the connection on the lower left rear of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 14 " (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.

  2. Using a cordless drill, drill a 14 " hole in the cold water pipe you have selected.

A B C D E F G

A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut

E. Compression sleeve
F. Shutoff valve
G. Packing nut

  1. Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the 14 " drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not overtighten or you may crush the copper tubing.

  2. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

  3. Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator

  1. Unplug refrigerator or disconnect power.
  2. Attach the copper tubing to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.
  3. Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.
  4. Turn shutoff valve ON.
  5. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.

A B C D E

A. Tube clamp
B. Tube clamp screw
C. Copper tubing

D. Compression nut
E. Valve inlet

  1. The ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the 14 " (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Complete the Installation

WARNING

MAYTAG MRT711BZDH - WARNING - 1

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

  1. Plug into a grounded 3 prong outlet.

NOTE: Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. Allow 3 days to completely fill ice container.

Refrigerator Doors

Depending on the width of your doorway, you may need to remove the doors to move the refrigerator into your home. Also, the door hinges are factory installed on the right-hand side. If you want the door to open from the other direction, you must reverse the door swing.

IMPORTANT:

■ Before you begin, turn the refrigerator control OFF, unplug refrigerator or disconnect power. Remove food and any adjustable door or utility bins from doors.
If you choose to reverse the door swing, a Reversibility Kit, which includes a new brand badge and hole plugs, is available.

Tools Needed: 516 " hex-head socket wrench, #2 Phillips screwdriver, flat-blade screwdriver, 516 " open-end wrench, flat 2" putty knife.

Remove Doors and Hinges

MAYTAG MRT711BZDH - Remove Doors and Hinges - 1

5/16 Hex-Head Hinge Screw

  1. Unplug refrigerator or disconnect power.
  2. Using a hex-head socket wrench, remove the three 516 " hex-head hinge screws from the top hinge and lift up to remove the hinge.

NOTE: Provide additional support for the doors while the hinges are being moved. Do not depend on the door magnets to hold the doors in place while you are working.

Technical diagram of a mechanical clamp or bracket assembly with labeled parts A, B, C, and D

A. 516 " Hex-head hinge screws

C. Hinge pin

B. Top hinge

D. Spacer

  1. Lift the freezer door off of the center hinge and set it aside.
  2. Remove the washer from the top of the Center Hinge pin.

MAYTAG MRT711BZDH - Remove Doors and Hinges - 3

natural_image Technical line drawing of a mechanical assembly with labeled component A (no text or symbols beyond label)

A. Washer

  1. Using a hex-head socket wrench, remove the three screws from the center hinge and remove the hinge. Set aside.

Technical diagram showing mechanical linkage with labeled components A and B

A. Center hinge
B. 516 " Hex-head hinge screws

  1. Lift the refrigerator door off of the bottom hinge and set it aside.
  2. Open refrigerator door and remove base grille from the bottom front of the refrigerator.

MAYTAG MRT711BZDH - Remove Doors and Hinges - 5

natural_image Technical line drawing of a mechanical or electrical component with no visible text or symbols
  1. Using a hex-head socket wrench, remove the two 516 " hex-head hinge screws attaching the bottom hinge to the cabinet and remove the hinge from the bottom of the refrigerator door.

MAYTAG MRT711BZDH - Remove Doors and Hinges - 6

natural_image Technical line drawing of a mechanical bracket assembly with mounting holes and a labeled component 'A' (no text or symbols beyond label)

A. Bottom hinge

Reverse Doors (optional)

See complete graphics later in these instructions.

MAYTAG MRT711BZDH - Reverse Doors (optional) - 1

Door Hinge Hole Plug

MAYTAG MRT711BZDH - Reverse Doors (optional) - 2

Dome Cap

MAYTAG MRT711BZDH - Reverse Doors (optional) - 3

Cabinet Hinge Hole Plug

MAYTAG MRT711BZDH - Reverse Doors (optional) - 4

Dome Cap Washer

MAYTAG MRT711BZDH - Reverse Doors (optional) - 5

Setscrew

MAYTAG MRT711BZDH - Reverse Doors (optional) - 6

Shoulder Screw

MAYTAG MRT711BZDH - Reverse Doors (optional) - 7

Door Stop Screw

MAYTAG MRT711BZDH - Reverse Doors (optional) - 8

Flat-Head Handle Screw

MAYTAG MRT711BZDH - Reverse Doors (optional) - 9

Shoulder Screw Washer

MAYTAG MRT711BZDH - Reverse Doors (optional) - 10

Door Handle Hole Cap

Reverse Center Hinge

  1. Remove the three dome caps and screws from the handle side and use them to fill the holes created when the hinge screws were removed.

A B C

A. Dome cap washers
B. 5/16" Hex-head hinge screws
C. Dome caps

  1. Using the three 516 " hex-head hinge screws, removed in Step 1, insert two screws halfway into the holes, leaving space to insert the center hinge.
  2. Slide the center hinge, from the right, onto the screws, insert the third screw, and tighten all screws completely.

NOTE: Make sure the washers are in place on both the top and bottom pins of the center hinge.

Technical diagram showing two mechanical assembly configurations labeled A and B, with arrows indicating movement or force direction.

A. 5/16" Hex-head hinge screws
B. Washers

Reverse Freezer Door

  1. Remove the three cabinet hole plugs from the top of the cabinet and place them in the hinge holes on the opposite side.

A

A. Cabinet hole plugs

  1. Remove the two screws from the bottom of the freezer door handle.
  2. Using the 18 " hex key, loosen the setscrew attaching the top of the handle. Then, pull the handle away from the door.

A B C

A. Shoulder screw
B. Setscrew
C. Flat-head handle screws

  1. Using the plastic tool (provided), remove the brand badge from the freezer door by prying up the right-hand side and slowly peeling the badge away from the door, revealing the hole to mount the door handle. Replace it with the badge provided in the Reversibility Kit located inside the crisper. For proper placement, see the Brand Badge Placement template (the last page of this manual).

NOTES:

■ To avoid scratching the finish, do not use a sharp or metallic object to pry the brand badge from the door.
■ Rub a small amount of liquid dish soap over any adhesive residue with your fingers. Rinse the door with warm water and dry with a soft cloth.

  1. Remove the shoulder screw and its washer from the left-hand side of the door and fasten it into the hole that was behind the brand badge.
  2. Remove the door stop from the bottom of the freezer door.

Diagram showing mechanical assembly with labeled components A and B, including a directional arrow indicating movement or force.

A. Door stop screw
B. Door stop

  1. Move the door stop to the opposite side making sure that the hole in the door stop plate is aligned perfectly with the hole for the center hinge pin.
  2. Using the screw removed in Step 6, fasten the door stop to the bottom of the freezer door.

Technical diagram of a device with labeled component A and crosshair symbol, showing internal components and assembly lines.

A. Door stop screw

  1. Align the handle with the shoulder screw. Position the handle so that the mounting base is flush against the door.
  2. Fasten the bottom of the handle to the bottom of the freezer door.
  3. Tighten all screws. Set aside the freezer door until the hinges and refrigerator door are in place.

Reverse Refrigerator Door

  1. Remove the screws from the top of the refrigerator door handle.
  2. Using the 18 " hex key, loosen the setscrew attaching the bottom of the handle and pull the handle away from the door.
  3. Remove door hinge hole plug from refrigerator door. Move to opposite side hinge hole.
  4. Remove and discard the cap covering the hole on the opposite side of the door, where the refrigerator door handle will be installed.

NOTE: A new door handle hole cap is provided in the Reversibility Kit.

MAYTAG MRT711BZDH - Reverse Refrigerator Door - 1

natural_image Illustration of a hand holding a card with a coin (no text or symbols)
  1. Remove the shoulder screw and its washer from the left-hand side of the door and fasten it into the hole in the door that was behind the plug.
  2. Remove the door stop from the bottom of the refrigerator door.

Diagram showing a mechanical or structural assembly with labeled components A and B, including a bidirectional arrow indicating direction.

A. Door stop screw
B. Door stop

  1. Replace the door stop on the opposite side of the refrigerator door, making sure that the hole in the door stop plate is aligned perfectly with the hole for the bottom hinge pin.
  2. Using the screw removed in Step 6, fasten the door stop to the bottom of the refrigerator door.
  3. Align the handle with the shoulder screw. Position the handle so that the mounting base is flush against the door.
  4. Fasten the top of the refrigerator handle to the top of the refrigerator door.

MAYTAG MRT711BZDH - Reverse Refrigerator Door - 3

natural_image Simple line drawing of a vertical pole with two labeled points A and B, no text or symbols present.

A. Flat-head handle screws
B. Setscrew

  1. Cover the remaining hole with the hole plug (provided).
  2. Tighten all screws. Set aside refrigerator door until bottom hinge is installed on the opposite side of the refrigerator.

Replace Doors and Hinges

Reverse Top Hinge

  1. Remove the screw attaching the hinge pin to the hinge. Turn the hinge over so that it is pointing in the opposite direction.
  2. Place the plastic spacer beneath the hinge so that it will be between the hinge and the cabinet, making sure the holes are aligned.

MAYTAG MRT711BZDH - Reverse Top Hinge - 1

natural_image Mechanical component diagram with labeled points A, B, and C (no text or symbols beyond labels)

A. Plastic spacer
B. Hinge pin screw

B C A

C. Hinge pin

  1. Fasten the top hinge to the opposite side of the cabinet, inserting the screws only halfway, so you will be able to replace and align the freezer door later.

A B C

A. 516 " Hex-head hinge screws B. Top hinge pin

MAYTAG MRT711BZDH - Reverse Top Hinge - 4
C. Plastic spacer

Install Refrigerator Door

  1. Replace the parts for the bottom hinge as shown. Tighten screws. NOTE: Provide additional support for the doors while the hinges are being moved. Do not depend on the door magnets to hold the doors in place while you are working.

  2. Lower the bottom of the refrigerator door onto the bottom hinge pin.

MAYTAG MRT711BZDH - Install Refrigerator Door - 1

natural_image Technical line drawing of a mechanical bracket assembly with mounting holes and a labeled component 'A' (no text or symbols beyond label)

A. Bottom hinge

  1. Measure the distance from the bottom of the refrigerator door to the floor. The distance should be approximately 312 " (88 mm).

NOTE: If necessary, loosen the bottom hinge without removing the screws, adjust the door to the correct height and fully tighten the screws.

  1. Assemble the parts for the center hinge as previously shown and tighten all screws. See center hinge graphic.

Install Freezer Door

  1. Place washer on the upper hinge pin of the center hinge.
  2. Place the freezer door on the upper hinge pin of the center hinge.
  3. Insert the top hinge pin into the drilled hole in the top of the freezer door. Do not tighten the screws completely.

MAYTAG MRT711BZDH - Install Freezer Door - 1

  1. Align the doors so that the bottom of the freezer door aligns evenly with the top of the refrigerator door. Tighten all screws. NOTE: The distance between the doors should be approximately 58 " (16 mm).

Final Steps

  1. Remove the cover from the base grille. Move cover to the opposite side.
  2. Push the base grille toward the cabinet until it is flush.

MAYTAG MRT711BZDH - Final Steps - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols
  1. Plug in the refrigerator or reconnect the power.

  2. Reset the controls. See "Using the Controls."

  3. Return all removable door parts to doors and food to refrigerator.

Door Removal & Replacement
Base Grille A. Cover

Top Hinge A. B. C. A. 5/16" Hex-Head Hinge Screws B. Top Hinge C. Hinge Pin

Center Hinge A. Center Hinge B. 5/8" Hex-Head Hinge Screws

Bottom Hinge A. Bottom Hinge B. 5/16" Hex-Head Hinge Screws

Door Swing Reversal (optional)
A. 5½" Hex-Head Hinge Screws, Dome Caps and Dome Cap Washers 1-1

1-2 A A. Cabinet Hinge Hole Plugs

A. Flat-Head Handle Screw B. Setscrew 6 A 3 A 4 Remov

A. Shoulder Screw B. Setscrew C. Flat-Head Handle Screw

3 A Door Hinge Hole Plug

4 Removal of Door Stops A. Door Stop B. Door Stop Screw

5 Reinstallation of Door Stops
MAYTAG MRT711BZDH - Final Steps - 12
A. Door Stop
B. Door Stop Screw

Reversibility Kit Instructions

If your model came with a Reversibility Kit or you purchased a kit for your contour door refrigerator, please use the Brand Badge Placement template and the following instructions to install the Brand Badge on the opposite side of the freezer door.

Parts Included:

Brand badge removal tool

Brand badge template (on last page of User Instructions)

Door handle hole cap

Tools Needed:

Scissors

Masking tape

Freezer Door

  1. Using the removal tool (provided), remove the brand badge from the freezer door by lifting up the right-hand side and peeling the badge away from the door from right to left.
    NOTE: To avoid scratching the door, do not use a sharp or metallic object to pry the brand badge from the door.
  2. Rub a small amount of liquid dish soap over any adhesive residue with your fingers. Rinse the door with warm water and dry with a soft cloth.
  3. Cut the template along the dotted lines that match the shape of the brand badge.
  4. Align the edges of the template with the side and top of the freezer door and tape the template to the door.
    NOTE: When the template is correctly aligned, the hole in the door, where the handle was, will be within the cutout of the template, as shown.

MAYTAG MRT711BZDH - Freezer Door - 1

natural_image Simple line drawing of a rectangular frame with a curved path and two rectangular blocks, no text or symbols present.
  1. Using the cutout as a guide, press the brand badge onto the freezer door making sure that the hole is completely covered.

  2. Slowly remove the template.

  3. Using the cutout as a guide, press the brand badge onto the freezer door making sure that the hole is completely covered.

  4. Slowly remove the template.

Adjust the Doors

IMPORTANT: To comply with American Disabilities Act (ADA) guidelines, fully retract the rollers into the cabinet to lower the refrigerator.

Door Closing

Your refrigerator has two front adjustable rollers – one on the right and one on the left. If your refrigerator seems unsteady or you want the doors to close easier, adjust the refrigerator's tilt using the following instructions:

  1. Remove the base grille. See the Base Grille graphic in "Refrigerator Doors." The two leveling screws are part of the front roller assemblies, which are at the base of the refrigerator on either side.
  2. Use a socket driver to adjust the leveling screws. Turn the leveling screw to the right to raise that side of the refrigerator or turn the leveling screw to the left to lower that side. It may take several turns of the leveling screws to adjust the tilt of the refrigerator.

NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws and rollers which makes it easier to adjust.

MAYTAG MRT711BZDH - Door Closing - 1

natural_image Diagram showing a refrigerator connected to a pipe with directional arrows indicating flow or movement (no text or symbols present)
  1. Open both doors again to make sure they close as easily as you like and that they stay closed. If not, tilt the refrigerator slightly more to the rear by turning both leveling screws to the right. It may take several more turns.

NOTE: To keep the refrigerator level, you should turn both leveling screws the same amount.

  1. Replace the base grille.

Door Aligning

If the space between your doors looks uneven, you can adjust it using the following instructions:

  1. Loosen the top hinge screws using a 516 " socket or wrench.
  2. Have someone hold the door in place or put a spacer between the doors while you tighten the top hinge screws.
  3. Replace the top hinge cover.

Install Air Filter

On some models, your refrigerator's accessory packet includes an air filter, which must be installed prior to use. On some models, the air filter is already installed at the factory.

MAYTAG MRT711BZDH - Install Air Filter - 1

natural_image Diagram of a rectangular device with internal grid pattern (no text or symbols)

The air filter reduces the buildup of odors. This helps to maintain a cleaner environment inside the refrigerator.

Installing the Air Filter

The filter should be installed behind the vented door, which is located (depending on your model) along either the rear or left interior wall near the top of the refrigerator compartment.

  1. Remove the air filter from its packaging.
  2. Lift open the vented door.
  3. Snap the filter into place.

Air Filter Status Indicator

The filter comes with a status indicator, which should be activated and installed at the same time the air filter is installed.

Press rear to activate MONTHS 2 4 6 REPLACE

  1. Place the indicator face-down on a firm, flat surface.
  2. Apply pressure to the bubble on the back of the indicator, until the bubble pops to activate the indicator.
  3. Lift open the vented air filter door. On some models, there are notches behind the door.

On models with notches:

■ Slide the indicator down into the notches, facing outward.
NOTE: The indicator will not easily slide into the notches if the rear bubble has not been popped.
■ Close the air filter door, and check that the indicator is visible through the rectangular hole in the door.

On models without notches:

■ Store the indicator in a visible place you will easily remember - either inside the refrigerator, or elsewhere in your kitchen or home.

Replacing the Air Filter

The disposable air filter should be replaced every 6 months.

To order a replacement air filter, contact us using the assistance/service information following the warranty.

  1. Remove the old air filter by squeezing in on the side tabs.
  2. Remove the old status indicator.
  3. Install the new air filter and reset the status indicator using the instructions in the previous sections.

REFRIGERATOR USE

Using the Controls

Your refrigerator has two controls that affect the temperature. The Temperature control is located at the top front of the refrigerator compartment and the Airflow control is located on the back wall of the freezer compartment.

IMPORTANT:

■ The recommended setting should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
■ Wait 24 hours for your refrigerator to cool completely before adding food. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the refrigerator and freezer temperature controls to a colder than recommended setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

Temperature Control

For your convenience, the temperature control is preset at the factory. When you first install your refrigerator, make sure the control is still preset as shown.

Recommended Setting
Power Cold PowerCold All lights on for coldest setting Recommended Temp hold a sec cealing off

Cooling Off/On

■ Press and hold TEMP for 3 seconds to turn cooling off. To turn cooling back on, press and hold TEMP again for 3 seconds.

NOTE: Neither compartment will cool when the control is set to OFF.

Adjusting the Temperature Control

If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the chart below as a guide.

NOTE: Except when starting the refrigerator, do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.

■ Press the TEMP button to toggle among the four LED lights which indicate the temperature setting. Reading from left to right, the LED in the first position is the least cold. The LEDs indicate increasingly colder settings as you continue to the right until all four LEDs are illuminated.

NOTE: For the first to fourth setting, only one LED of the four LEDs will be lit. All four LEDs will be lit when you have reached the coldest setting.

CONDITION/REASON: ADJUSTMENT:

REFRIGERATOR too warm TEMP Control one setting higher
FREEZER too warm/too little iceAIRFLOW or TEMP Control one setting higher
REFRIGERATOR too cold TEMP Control one setting lower
FREEZER too cold AIRFLOW or TEMP Control one setting lower

Additional Feature

PowerCold™ Feature

The PowerCold™ feature assists with periods of high refrigerator use, full grocery loads or temporarily warm room temperatures.

■ Press the POWERCOLD button to set the freezer and refrigerator to the lowest temperature settings. Press the POWERCOLD button again to return to the selected temperature set point.

NOTE: The PowerCold icon will be illuminated when PowerCold is selected. If you try to adjust the temperature when PowerCold is on, the PowerCold icon will blink three times and then turn off.

PowerCold

Airflow Control

The Airflow control regulates the amount of air flowing between the freezer and the refrigerator compartments.

When you plug in the refrigerator for the first time, turn the Airflow control to the Recommended setting.

Recommended

Max Min

Adjusting the Airflow Control

If you want to temporarily increase the cold airflow to a specific compartment, adjust the control.

■ Max - Increase airflow to the freezer

■ Min - Increase airflow to the refrigerator

IMPORTANT: Once the performance is achieved, return the Airflow control to the Recommended setting to keep the refrigerator operating at optimum efficiency.

CONDITION/REASON: ADJUSTMENT:

Heavy ice use Max
Hot room temperature Max - To maintain ice making production rate
Large quantity of groceries Min - To quickly chill food and beverages

Ice Maker

Turning the Ice Maker On/Off

NOTE: Do not force the wire shutoff arm up or down.

■ To turn the ice maker on, simply lower the wire shutoff arm.

NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.

■ To manually turn the ice maker off, lift the wire shutoff arm to the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

MAYTAG MRT711BZDH - Turning the Ice Maker On/Off - 1

natural_image Illustration of a hand holding a rectangular device with an arrow indicating downward motion (no text or symbols)

NOTE: Turn the ice maker off before removing the ice storage bin to serve ice or to clean the bin. This will keep the ice cubes from dropping out of the ice maker and into the freezer compartment. After replacing the ice storage bin, turn on the ice maker.

Ice Production Rate

■ NORMAL Ice Production: The ice maker should produce approximately 8 to 12 batches of ice in a 24-hour period. If ice is not being made fast enough, turn the Freezer control toward a higher (colder) number in half number steps. (For example, if the control is at 3, move it to between 3 and 4.) Wait 24 hours and, if necessary, gradually turn the Freezer control to the highest setting, waiting 24 hours between each increase.
■ MAXIMUM Ice Production (on some models): The ice maker should produce approximately 16 to 20 batches of ice in a 24-hour period. If your refrigerator has the maximum ice production feature, push the switch to MAX.

Remember

  • Allow 24 hours to produce the first batch of ice. Allow 3 days to completely fill the ice storage bin. Discard the first three batches of ice produced.
    ■ The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
    ■ Do not store anything on top of the ice maker or in the ice storage bin.

REFRIGERATOR FEATURES

Your model may have some or all of these features.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Refrigerator Shelves

The shelves in your refrigerator are adjustable to match your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.

To remove and replace a shelf:

  1. Remove items from the shelf.
  2. Slide the shelf straight out to the stop.
  3. Depending on your model, lift back or front of the shelf past the stop. Slide shelf out the rest of the way.
  4. Replace the shelf by sliding the back of the shelf into the track in the wall of the cabinet.
  5. Guide the front of the shelf into the shelf track. Be sure to slide the shelf in all the way.

MAYTAG MRT711BZDH - To remove and replace a shelf: - 1

Deli Drawer

To remove and replace the deli drawer:

  1. Slide deli drawer out to the stop.
  2. Lift front of deli drawer with one hand while supporting bottom of drawer with other hand. Slide drawer out the rest of the way.
  3. Replace the drawer by sliding it back in fully past the drawer stop.

MAYTAG MRT711BZDH - To remove and replace the deli drawer: - 1

natural_image Line drawing of a mechanical or architectural component with no visible text, numbers, or symbols

Meat Storage Guide

Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.

Fresh fish or shellfish.....use same day as purchased

Chicken, ground beef, variety meats (liver)....1-2 days

Cold cuts, steaks/roasts ....3-5 days

Cured meats....7-10 days

Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.

Crisper

Crisper Drawers

To remove and replace the crisper drawer:

  1. Slide the crisper drawer straight out to the stop. Lift the front and slide the drawer out the rest of the way.
  2. Replace the drawer by sliding the drawer in fully past the stop.

Crisper Cover

To remove and replace the crisper cover:

  1. Remove the crisper(s).
  2. Pull the glass straight out.
  3. Replace the glass by pushing it straight in.

MAYTAG MRT711BZDH - To remove and replace the crisper cover: - 1

natural_image Technical line drawing of a cabinet or storage unit with internal compartments and mounting brackets (no text or symbols)

Crisper Humidity Control

You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to LOW or HIGH.

LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.

■ Fruit: Wash, let dry and store in refrigerator in plastic bag or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in original container in crisper, or store in a loosely closed paper bag on a refrigerator shelf.
■ Vegetables with skins: Place in plastic bag or plastic container and store in crisper.

HIGH (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.

■ Leafy vegetables: Wash in cold water, drain and trim or tear off bruised and discolored areas. Place in plastic bag or plastic container and store in crisper.

FREEZER FEATURES

Your model may have some or all of these features.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Glass Freezer Shelf

To remove and replace a glass shelf:

  1. Lift the front of the shelf to raise the shelf tabs up and out of the opening in each shelf track. Slide the shelf out the rest of the way.
  2. Replace the shelf by tilting the back end downward to align the back shelf tab under the track on each side of the freezer. Gently push the shelf into the freezer until the two center shelf tabs are positioned within the opening in each track. Lower the shelf to rest on the shelf tracks.

MAYTAG MRT711BZDH - To remove and replace a glass shelf: - 1

natural_image Line drawing of a hand adjusting a mechanical component with an inset magnified view (no text or symbols)

Frozen Food Storage Guide

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight and moisture-proof), and the storage temperature. Seal the package or container securely to avoid taste and odor transfer throughout the product. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs of food per cubic foot [907 to 1,350 g per L] of freezer space). Leave enough space in the freezer for air to circulate around packages. The freezer door must close tightly.

NOTE: For more information on preparing food for freezing, check a freezer guide or reliable cookbook.

DOOR FEATURES

Your model may have some or all of these features.

Door Rails

The door rails may be removed for easier cleaning.

Snap-on Door Rails

To remove and replace the rails:

  1. Depending on your model, remove the rails by pushing in slightly on the front of the bracket while pulling out on the inside tab. Repeat these steps for the other end.
  2. Replace the rails by aligning the ends of the brackets with the buttons on the sides of the door liner. Firmly snap bracket and assembly onto the tabs above the shelf as shown.

MAYTAG MRT711BZDH - To remove and replace the rails: - 1

natural_image Two mechanical assembly diagrams showing alignment or force application on a bracket (no text or symbols)

Door Bins

To remove and replace the bins:

  1. Remove the bin by lifting it and pulling it straight out.
  2. Replace the bin by sliding it in above the desired support and pushing it down until it stops.

MAYTAG MRT711BZDH - To remove and replace the bins: - 1

natural_image Two technical line drawings of a container with internal compartments and mounting brackets (no text or symbols)

Utility Compartment

The utility compartment may be removed for easier cleaning.

To remove and replace the utility compartment:

  1. Remove the utility compartment by squeezing against one side while raising the utility compartment up and pulling it straight out.
  2. Replace the utility compartment by positioning one side in the lock and sliding in the opposite side until it stops.

MAYTAG MRT711BZDH - To remove and replace the utility compartment: - 1

natural_image Technical line drawing of a mechanical component with an inset magnified view showing a detail (no text or symbols)

REFRIGERATOR CARE

Cleaning

WARNING

MAYTAG MRT711BZDH - WARNING - 1

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

IMPORTANT:

■ Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

■ For stainless steel models, stainless steel is corrosion-resistant and not corrosion-proof. To help avoid corrosion of your stainless steel, keep your surfaces clean by using the following cleaning instructions.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

  1. Unplug refrigerator or disconnect power.

  2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

  3. Clean the exterior surfaces.

Painted metal: Wash painted metal exteriors with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.

Stainless steel: Wash stainless steel surfaces with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.

NOTE: When cleaning stainless steel, always wipe in the direction of the grain to avoid cross-grain scratching.

  1. There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille.

■ Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser.

■ Replace the base grille when finished.

  1. Plug in refrigerator or reconnect power.

Changing the Light Bulbs

IMPORTANT: The light bulbs in both the refrigerator and freezer compartments of your new refrigerator use LED technology. If the lights do not illuminate when the refrigerator and/or freezer door is opened, call for assistance or service. See Warranty for phone numbers.

Refrigerator Compartment Light

The refrigerator light bulb is located behind the control.

  1. Unplug refrigerator or disconnect power.
  2. Remove the light shield by squeezing in on the sides and pulling it straight down.
  3. Remove the light bulb and replace it with an appliance bulb of the same size and shape.

■ To replace an LED light bulb in the refrigerator compartment, order part number W10565137 (3.6 watts).

NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments. If using a brand of LED bulb other than the recommended LED bulb, before installation, read and follow all instructions on the LED packaging.

If an incandescent bulb is used to replace an LED bulb, use only incandescent bulbs for household appliances with a maximum of 60 watts.

  1. Replace the light shield.

MAYTAG MRT711BZDH - Refrigerator Compartment Light - 1

natural_image Diagram of a mechanical component with directional arrows indicating motion or force (no text or symbols)
  1. Plug in refrigerator or reconnect power.

Freezer Compartment Light (on some models)

  1. Unplug refrigerator or disconnect power.
  2. Remove the light shield (on some models).

■ Top of the freezer compartment - Slide the light shield toward the back of the compartment to release it from the light assembly.

MAYTAG MRT711BZDH - Freezer Compartment Light (on some models) - 1

natural_image Diagram of a curved structure with layered curved elements and directional arrows, no text or symbols present.
  1. Remove the light bulb and replace it with an appliance bulb of the same size and shape.

■ To replace an LED light bulb in the freezer compartment, order part number W10574850 (2.0 watts).

NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments. If using a brand of LED bulb other than the recommended LED bulb, before installation, read and follow all instructions on the LED packaging.

■ If an incandescent bulb is used to replace an LED bulb, use only incandescent bulbs for household appliances with a maximum of 25 watts.

  1. Replace the light shield.
  2. Plug in refrigerator or reconnect power.

Vacation and Moving Care

Vacations

If You Choose to Leave the Refrigerator On While You're Away:

  1. Use up any perishables and freeze other items.
  2. If your refrigerator has an automatic ice maker, and is connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.
  3. If you have an automatic ice maker, turn off the ice maker.

NOTE: Raise the wire shutoff arm to OFF (up) position.

  1. Empty the ice bin.

If You Choose to Turn Off the Refrigerator Before You Leave:

  1. Remove all food from the refrigerator.
  2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day ahead of time.
■ When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position.

  1. Turn off the Temperature control(s). See "Using the Control(s)."
  2. Clean refrigerator, wipe it, and dry well.
  3. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

  1. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position.

  1. Remove all food from the refrigerator and pack all frozen food in dry ice.
  2. Empty the ice bin.
  3. Turn off the Temperature control(s). See "Using the Control(s)."
  4. Unplug refrigerator.
  5. Clean, wipe, and dry thoroughly.
  6. Take out all removable parts, wrap them well, and tape them together so they don't shift and rattle during the move.
  7. Depending on the model, raise the front of the refrigerator so it rolls more easily OR raise the leveling screws so they don't scrape the floor. See "Adjust the Door(s)" or "Door Closing and Door Alignment."
  8. Tape the doors closed and tape the power cord to the back of the refrigerator.

When you get to your new home, put everything back and refer to the "Installation Instructions" section for preparation instructions.

Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

PROBLEM SOLVER

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.maytag.com/product_help.

In Canada, visit www.maytag.ca.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:

Maytag Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada:

Maytag Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

WARNING

MAYTAG MRT711BZDH - WARNING - 1

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

WARNING

MAYTAG MRT711BZDH - WARNING - 1

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

If you experience Possible Causes and/or Recommended Solutions

The refrigerator will not operateNot connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord.No power to the electrical outlet - Plug in a lamp to see if the outlet is working.Household fuse blown or circuit breaker tripped - Replace the fuse or reset the circuit breaker. If the problem continues, contact an electrician.Control is not turned on - Turn the refrigerator control on.New installation - Allow 24 hours following installation for the refrigerator to cool completely.NOTE: Adjusting the temperature control(s) to coldest setting will not cool the refrigerator more quickly.
The motor seems to run too muchYour new refrigerator may run longer than your old one. Energy efficient refrigerators run longer at lower, more energy efficient speeds. Your refrigerator may run even longer if the room is warm, a large food load is added, the door is opened often, or if the door has been left open.
The refrigerator is noisyRefrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice unfamiliar noises that are normal. Following are some normal sounds with an explanation:Buzzing - heard when the water valve opens to fill the ice makerClicking/Snapping - valves opening or closingPulsating - fans/compressor adjusting to optimize performanceRattling - flow of refrigerant, water line, or from items placed on top of the refrigeratorSizzling/Gurgling - water dripping on the heater during defrost cyclePopping - contraction/expansion of inside walls, especially during initial cool-downWater running - may be heard when ice melts during the defrost cycle and water runs into the drain panCreaking/Cracking - occurs as ice is being ejected from the ice maker mold
If you experience Possible Causes and/or Recommended Solutions
The door will not close completely■ The door is blocked open - Move food packages away from door. Push bin or shelf back into the correct position. Make sure the crisper cover is fully pushed in, so that the back rests on the supports.
The door is difficult to open■ Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
Temperature is too warm■ New installation - Allow 24 hours following installation for the refrigerator to cool completely.■ Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.■ A large amount of warm food has been recently added - Allow several hours for refrigerator to return to normal temperature.■ Check that the Temperature control(s) are set correctly for the surrounding conditions - Adjust the controls to one setting colder. Check temperature in 24 hours. See “Using the Control(s).”
There is interior moisture buildupNOTE: Some moisture buildup is normal.■ Humid room - Contributes to moisture buildup in the refrigerator.■ Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door openings and keep door fully closed.
The ice maker is not producing ice or not enough ice (on some models)■ The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water shutoff valve fully open.■ A kink in the line can reduce water flow - Straighten the water source line.■ Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is in the ON position.■ New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full ice production.■ Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.■ Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.■ A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure - See “Water Supply Requirements.”
The ice cubes are hollow or small (on some models)NOTE: This is an indication of low water pressure.■ The water valve is not completely open - Turn the water shutoff valve fully open.■ A kink in the line can reduce water flow - Straighten the water source line.■ A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure - See “Water Supply Requirements.”■ If questions regarding water pressure remain, call a licensed, qualified plumber.
Off-taste, odor or gray color in the ice (on some models)■ New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the ice storage bin. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice produced.■ Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.■ Food odor transferring to ice - Use airtight, moisture proof packaging to store food.■ There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the minerals.

ACCESSORIES

The following accessories are available for your refrigerator. To order, contact us and ask for the Part Number.

In the U.S.A., visit www.maytag.com/accessories or call 1-800-688-9900.

In Canada, visit www.maytag.ca or call 1-800-807-6777.

affresh® Stainless Steel Cleaner:

In U.S.A., order Part #W10355016

In Canada, order Part #W10355016B

affresh® Stainless Steel Wipes:

In U.S.A., order Part #W10355049

In Canada, order Part #W10355049B

affresh® Kitchen & Appliance Cleaner:

In U.S.A., order Part #W10355010

In Canada, order Part #W10355010B

Air Filter:

Order Part #W10311524

Reversibility Kit:

Order Part # W10395149

MAYTAG® REFRIGERATION LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer eXperience Center:

■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

  1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.maytag.com/product_help.
  2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

Maytag Customer eXperience Center

In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777.

MAYTAG MRT711BZDH - IF YOU NEED SERVICE: - 1
https://www.maytag.com/product_help

If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine whether another warranty applies.

TEN YEAR LIMITED WARRANTY

WHAT IS COVERED WHAT IS NOT COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter “Maytag”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.

SECOND THROUGH TENTH YEAR LIMITED WARRANTY (COMPRESSOR ONLY - LABOR NOT INCLUDED)

In the second through tenth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Maytag will pay for a factory specified replacement compressor to correct non-cosmetic defects in materials or workmanship in this part that prevent function of the refrigerator and that existed when this major appliance was purchased. This limited 10-year warranty is for the compressor only and does not include labor.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

  1. Commercial, non-residential or multiple-family use, or use inconsistent with published user, operator or installation instructions.
  2. In-home Instruction on how to use your product
  3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
  4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
  5. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Maytag.
  6. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
  7. Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Maytag within 30 days.
  8. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.

  9. Food or medicine loss due to product failure.

  10. Pick-up or delivery. This product is intended for in-home repair.

  11. Travel or transportation expenses for service in remote locations where an authorized Maytag servicer is not available.

  12. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.

  13. Service or parts for appliances with original model/serial numbers removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Maytag or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

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E. Bague de compression

F. Robinet d'arrêt

G. Écrou de serrage

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A. Rondelle

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C. Axe de charnière

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Bac à déli

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Commande d'humidité

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Balconnets de porte

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ENTRETIEN DU RÉFRIGÉRATEUR

Nettoyage

AVERTISSEMENT

MAYTAG MRT711BZDH - AVERTISSEMENT - 1

Risque d'explosion

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Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga ON L5N 0B7

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Product information

Brand : MAYTAG

Model : MRT711BZDH

Category : Refrigerator