Advantech DS-370 - Digital media player

DS-370 - Digital media player Advantech - Free user manual and instructions

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Product Type Digital Signage Player
CPU Intel® Celeron® J1900 quad-core, 2.0 GHz (TDP up to 10 W)
System Chipset SoC with Intel® Celeron® J1900
Memory 2 x DDR3L SO-DIMM sockets, up to 8 GB (1333 MHz)
Storage 64 GB MLC micro SSD on-board (optional) + 1 x 2.5" SATA HDD/SSD bay (7 mm height)
Graphics Intel® HD Graphics; supports dual display via HDMI (1920x1080), DP++ (1920x1080), VGA (2048x1280)
Network 2 x Intel 211 Gigabit LAN (RJ-45, 10/100/1000 Mbps)
USB Ports 1 x USB 3.0, 3 x USB 2.0
Serial Ports 2 x RS-232 (D-sub 9-pin)
Audio 1 x mic-in, 1 x SPDIF/line-out
Expansion Slots 2 x full-size mini PCIe (one supports mSATA if no onboard SSD)
Power Input DC 19 V, 3.42 A (min)
Power Consumption Idle: 4.4 W, Max: 10.9 W (w/o expansion)
Dimensions (W x D x H) 204.0 x 118.2 x 44.2 mm (8.03 x 4.65 x 1.74 in)
Weight 1.1 kg (2.43 lb)
Operating Temperature 0 °C to 40 °C (32 °F to 104 °F)
Storage Temperature -20 °C to 60 °C (-4 °F to 140 °F)
Relative Humidity 95% @ 40 °C (non-condensing)
Safety Certifications UL, CB, BSMI, CCC
EMC Certifications CE/FCC Class B, BSMI, CCC
Included Accessories Power adaptor, bracket set for adapter plug, mounting brackets, China RoHS, simplified Chinese manual, content management software, foot rubbers with screws
Warranty 2 years for defects in materials and workmanship

Frequently Asked Questions - DS-370 Advantech

What is the maximum memory capacity of the DS-370?
The DS-370 supports up to 8 GB of DDR3L 1333 MHz memory using two SO-DIMM sockets (max 4 GB per socket).
How many displays can the DS-370 support simultaneously?
It supports up to two displays simultaneously via HDMI, DP++, or VGA ports. HDMI and DP++ support up to 1920x1080, VGA up to 2048x1280.
What type of storage options are available?
The DS-370 offers 64 GB on-board micro SSD (optional) and a 2.5-inch SATA HDD/SSD bay (7 mm height).
Can I install a wireless card in the DS-370?
Yes, it has two full-size mini PCIe slots for expansion like WiFi, 3G, or other modules. One slot also supports mSATA if the onboard SSD is not used.
How do I perform a BIOS reset to default settings?
Enter the BIOS by pressing the appropriate key during boot (e.g., DEL). Under the Save & Exit tab, select 'Restore Defaults' or press F9 to load optimized defaults.
Why is there no sound from the SPDIF output?
Ensure you have connected the SPDIF device properly. In Windows, go to Control Panel > Sound and set Realtek Digital Output as the default playback device.
What is the power requirement and consumption?
Requires a DC 19 V, 3.42 A power input. Typical consumption: idle 4.4 W, max 10.9 W (without expansion modules).
How do I install a 2.5-inch HDD?
Loosen the screws on the side of the unit, remove the bracket, insert the HDD into the bracket, reattach and tighten screws. Refer to manual section 2.4.2 HDD Installation.
What operating temperatures can the DS-370 withstand?
Operating temperature: 0 °C to 40 °C. Storage temperature: -20 °C to 60 °C. Relative humidity up to 95% non-condensing.
Does the DS-370 support wake-on-LAN?
Yes, the BIOS has options for PCIe Wake and S5 RTC Wake. Wake-on-LAN can be enabled via the Ethernet controller settings and BIOS configuration.

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USER MANUAL DS-370 Advantech

natural_image Illustration of four electronic circuit boards with white outlines, no text or symbols present

DS-370

Cost-Effective Fanless Digital Signage Player

The documentation and software included with this product are copyrighted 2015 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. also reserves the right to improve the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated, or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. The information provided in this manual is intended to be accurate and reliable. However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements on the rights of third parties that may result from its use.

Acknowledgements

VGA is a trademark of International Business Machines Corporation.

Intel® and Celeron® are trademarks of Intel Corporation.

Microsoft Windows® is a registered trademark of Microsoft Corp.

AMI is a registered trademark of American Megatrends Inc.

ESS is a trademark of ESS Technology, Inc.

All other product names or trademarks are the property of their respective owners.

For more information about this or other Advantech products, please visit our website at http://www.advantech.com/

For technical support and services, please visit our support website at http://support.advantech.com.tw/support/

Part No. 2006037011 Edition 2

Printed in China July 2015

Product Warranty (2 years)

Advantech warrants the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of purchase.

This warranty does not apply to any products that have been repaired or altered by persons other than repair personnel authorized by Advantech, or products that have been subject to misuse, abuse, accident, or improper installation. Advantech assumes no liability under the terms of this warranty as a consequence of such events.

Because of Advantech's high quality-control standards and rigorous testing, most customers never need to use our repair service. If an Advantech product is defective, it will be repaired or replaced at no charge during the warranty period. For out-of-warranty repairs, customers are billed according to the cost of replacement materials, service time, and freight. Please consult your dealer for more details.

If you suspect your product to be defective, follow the steps listed below:

  1. Collect all information about the problem encountered (for example, CPU speed, Advantech products used, other hardware and software used, etc.). Note anything abnormal and list any onscreen messages displayed when the problem occurs.
  2. Call your dealer and describe the problem. Please have the manual, product, and any relevant information readily available.
  3. If your product is diagnosed as defective, obtain an RMA (return merchandise authorization) number from your dealer. This allows us to process your return more quickly.
  4. Carefully pack the defective product, a completed Repair and Replacement Order Card, and proof of the purchase date (such as a photocopy of your sales receipt) in a shippable container. Products returned without a proof of purchase date are not eligible for warranty service.
  5. Write the RMA number clearly on the outside of the package; then ship the product prepaid to your dealer.

Technical Support and Assistance

  1. Visit the Advantech website at http://support.advantech.com for the latest product information.
  2. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you require additional assistance. Please have the following information ready before calling:
    – Product name and serial number
    – Description of your peripheral attachments
    – Description of your software (operating system, version, application software, etc.)
    – A complete description of the problem
    – The exact wording of any error messages

Warnings, Cautions, and Notes

Warning! Warnings indicate conditions that if not observed can cause personal injury!

Advantech DS-370 - Warnings, Cautions, and Notes - 1

Caution! Cautions are included to help users avoid hardware damage and data loses.

Advantech DS-370 - Warnings, Cautions, and Notes - 2

For example,

"New batteries are at risk of exploding if incorrectly installed. Do not attempt to recharge, force open, or heat the battery. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions."

Note! Notes provide additional information.

Advantech DS-370 - Warnings, Cautions, and Notes - 3

Declaration of Conformity

FCC Class B

Note: This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Regulations. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, as determined by turning the equipment off and on again, users are encouraged to try to correct the interference by performing one or more of the following actions:

■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for assistance.

Packing List

Before installation, please ensure that the following items have been shipped:

1 x DS-370 unit
■ 1 x accessory box comprising
- 1 x power adaptor
- 1 x bracket set for fixing the power adapter plug
- 2 x mounting brackets
- 1 x China RoHS
- 1 x Simplified Chinese user manual for CCC
- 1 x content management software
- 4 x foot rubbers and screws

Optional Accessories

Part Number Description

1700001524 3-pin power cord (US)

170203183C 3-pin power cord (EU)

170203180A 3-pin power cord (UK)

1702031836 3-pin power cord (AU)

1700008921 3-pin power cord with PSE approval (Japan)

1700019146 3-pin power cord with CCC approval (China)

Safety Instructions

  1. Read these safety instructions carefully.
  2. Retain this user manual for future reference.
  3. Disconnect this equipment from all AC outlets before cleaning. Do not use liquid or spray detergents for cleaning. Instead, use only a damp cloth.
  4. For pluggable equipment, the power outlet socket should be located nearby and easily accessible.

  5. Protect this equipment from humidity.

  6. Place this equipment on a reliable surface during installation. Dropping or letting the equipment fall can cause damage.

  7. The openings on the enclosure are for air convection to protect the equipment from overheating. Do not cover the openings.

  8. Ensure that power voltage is correct before connecting the equipment to a power outlet.

  9. Position the power cord so that people cannot step on it. Do not place anything over the power cord.

  10. All cautions and warnings on the equipment should be noted.

  11. If not used for a long time, disconnect the equipment from the power source to avoid damage by transient overvoltage.

  12. Never pour liquid into the openings. This can cause fire or electrical shock.

  13. Never open the equipment. For safety reasons, the equipment should only be opened by qualified service personnel.

  14. If one of the following occurs, have the equipment checked by authorized service personnel:

■ The power cord or plug is damaged.
- Liquid has penetrated the equipment.
■ The equipment has been exposed to moisture.
The equipment is malfunctioning, or does not operate according to the user manual.
■ The equipment has been dropped or damaged.
■ The equipment shows obvious signs of breakage.

  1. Do not store this equipment in an environment where the temperature fluctuates below -20 °C (-4 °F) or above 60 °C (140 °F) as this can cause damage. The equipment should be stored in a controlled environment.

  2. CAUTION: Batteries are at risk of exploding if incorrectly installed. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

DISCLAIMER: These instructions are provided according to IEC 60950-1 (Ed. 2). Advantech disclaims all responsibility for the accuracy of statements contained herein.

Contents

Chapter 1 General Introduction ......1

1.1 Introduction 2
1.2 Product Features.... 2

1.2.1 General 2
1.2.2 Display 2
1.2.3 Power Consumption.... 2

1.3 Hardware Specifications .... 3

1.4 Mechanical Specifications.... 4

Figure 1.1 DS-370 mechanical dimensions.... 4

1.5 Power Requirements.... 4
1.6 Environmental Specifications.... 4

Chapter 2 Hardware Installation ....5

2.1 DS-370 Front and Rear Views 6

Figure 2.1 Front view....6
Figure 2.2 Rear view....6

2.2 DS-370 Front External I/O Connectors 6

2.2.1 Power ON/OFF Button....6
Figure 2.3 Power button 6

2.2.2 USB Connectors 6

Figure 2.4 USB connector 7
Table 2.1: USB Port Pin Assignments....7

2.2.3 Ethernet Connector (LAN) 7

Figure 2.5 LAN connector....7
Table 2.2: LAN Connector Pin Assignments 7

2.2.4 COM Connector....8

Figure 2.6 COM connector 8
Table 2.3: COM Port Pin Assignments....8

2.2.5 Audio Connector 8
Figure 2.7 Audio connector....8

2.2.6 S/PDIF Connector 8
Figure 2.8 S/PDIF connector 8

2.3 DS-370 Rear External I/O Connectors....9

2.3.1 Power Input Connector 9
Figure 2.9 DC input connector....9

2.3.2 VGA Connector....9

Figure 2.10VGA connector 9
Table 2.4: VGA Connector Pin Assignments....9

2.3.3 HDMI Connector 10

Figure 2.11HDMI connector.... 10
Table 2.5: HDMI Connector Pin Assignments.... 10

2.3.4 DP++ Connector 11

Figure 2.12DP++ connector.... 11
Table 2.6: DP++ Connector Pin Assignments.... 11

2.3.5 USB Connectors 12

Figure 2.13USB 3.0 connector 12
Table 2.7: USB 3.0 Connector Pin Assignments.... 12

Hardware Installation 13

2.4.1 Memory Installation.... 13

Figure 2.14Memory module installation.... 13
Figure 2.15Memory slot definition.... 14

2.4.2 HDD Installation.... 15

Figure 2.16HDD installation.... 15

2.4.3 Mini PCIe and SIM Card Installation.... 16
Figure 2.17Mini PCIe and SIM card installation 16
Figure 2.18Mini PCIe/SIM card installation .... 17
Figure 2.19Mini PCIe installation.... 17

2.4.4 Wireless LAN Card Antenna Installation.... 18

Figure 2.20Antenna module installation - front.... 18

Figure 2.21 Antenna module installation - rear.... 19

2.4.5 Mount Bracket Installation 19

Figure 2.22Mount bracket installation.... 19

2.4.6 Rubber Foot Installation.... 20

Figure 2.23Rubber foot installation.... 20

Chapter 3 BIOS Settings....21

3.1 BIOS Introduction.... 22

3.2 Enter Setup.... 22

3.2.1 Main Setup.... 22

Figure 3.1 Main setup screen.... 22

3.2.2 Advanced BIOS Setup.... 23

Figure 3.2 Advanced BIOS setup screen 23

Figure 3.3 ACPI setup screen 24

Figure 3.4 ISCT setup screen.... 25

Figure 3.5 Super I/O configuration setup screen.... 25

Figure 3.6 Hardware monitoring screen 26

Figure 3.7 S5 RTC wake setup screen.... 26

Figure 3.8 Serial port console redirection setup screen ...... 27

Figure 3.9 CPU configuration setup screen.... 27

Figure 3.10CPU C-state report setup screen 28

Figure 3.11IDE configuration setup screen 28

Figure 3.12 Miscellaneous configuration setup screen ...... 29

Figure 3.13Hardware monitor setup screen 30

Figure 3.14USB configuration setup screen.... 31

Figure 3.15 Intel TXE configuration setup screen .... 31

3.2.3 BIOS Chipset Setup.... 32

Figure 3.16 North Bridge and South Bridge setup screen.... 33

3.2.4 BIOS Security Setup.... 33

Figure 3.17 Security configuration setup screen 33

3.2.5 BIOS Boot Setup 34

Figure 3.18Boot configuration setup screen.... 34

3.2.6 BIOS Save & Exit Setup 35

Figure 3.19Save & Exit configuration setup screen.... 35

Chapter 4 Troubleshooting...... 37

4.1 No Sound From SPDIF Device.... 38

4.2 TXE Driver Installation 40

4.3 Using SUSIAccess Backup/Recovery.... 41

4.4 USB function failed during OS installation 44

Chapter 1

General Introduction

This chapter gives background information regarding the DS-370 series.

1.1 Introduction

DS-370 is an ideal digital signage player because it provides a system platform that is not only compact, but also cost effective. For digital signage applications, this device delivers a high graphics performance and energy saving benefits.

DS-370 is powered by an Intel ^® Celeron ^® J1900 quad-core processor, supports 3 display output interfaces (HDMI, DP++, and VGA), and can provide up to 2 display outputs simultaneously. The platform is also equipped with 64GB of micro SSD on-board storage for fast system boot and file read/write velocity. When used for kiosk applications, direct user manipulation exposes the system and software to potential alteration and damage. However, the built-in value-added software (write protection) eliminates this risk by ensuring that the system is returned to its original state with each reboot to provide users with a consistent use experience.

DS-370 features 2 gigabit LAN ports, 4 USB ports (3 x USB 2.0 and 1 x USB 3.0), as well as 2 x COM (RS-232) and audio ports (1 x mic-in and 1 x SPDIF/line-out) to facilitate system integration and application. To enhance connectivity, the device also supports 2 mini PCIe interfaces to enable the inclusion of add-on functions, wireless modules, and/or 3G modules.

1.2 Product Features

1.2.1 General

Intel® Celeron® J1900 quad-core, 2.0 GHz processor (CPU TDP up to 10 W)
■ Features 1 x HDMI, 1 x DP++, and 1 x VGA port (supports dual display)
■ Equipped with 64 GB of micro SSD on-board storage (optional)
■ Supports 2 x GbE, 1 x USB 3.0, 3 x USB 2.0, and 2 x COM (RS-232) ports
■ Features a 2.5" (7 mm height) SATA HDD/SSD drive bay for storage devices
Built-in 2 x mini PCIe slots for easy expansion (e.g., WiFi, 3G...etc)
■ Easy integration and maintenance

1.2.2 Display

Resolution:

  • HDMI / DP++: up to 1920 x 1080 @60Hz
  • VGA: up to 2048 x 1280 @60Hz

1.2.3 Power Consumption

■ Idle: 4.4 W (w/o expansion)
Max.: 10.9 W (w/o expansion)

1.3 Hardware Specifications

CPU: Intel® Celeron® J1900 quad-core, 2.0 GHz processor
System Chipset: SoC solution with built-in Intel® Celeron® J1900 processor
BIOS: AMI uEFI 64 Mbit Flash BIOS
System Memory: 2 x DDR3L SO-DIMM sockets support up to 8 GB of DDR3L 1333 MHz memory (Max. 4 GB per SO-DIMM socket)
■ Processor Graphics: Intel® HD Graphics
■ HDD: Supports 1 x 2.5" (7 mm height) SATA HDD
■ SSD: 64 GB MLC micro SSD on-board storage (optional) or shared 2.5" (7 mm height) SATA HDD drive bay
■ Watchdog Timer: Supported by Advantech SUSIAccess API
I/O Interface: 2 x RS-232
USB: 1 x USB 3.0 and 3 x USB 2.0 ports
■ Audio: Supports 1 x mic-in and 1 x SPDIF/line-out port
Ethernet Chipset: 2 x Intel 211 (Gigabit LAN)
– Speed: 10/100/1000 Mbps
- Interface: 2 x RJ-45 jacks with LED
- Standard: IEEE 802.3z/ab (1000 Base-T) or IEEE 802.3u 100 Base-T compliant

■ Expansion

- Mini PCIe: 2 internal sockets (full size)

Note!

Advantech DS-370 - Note! - 1

  1. The mini PCIe socket on the bottom supports an mSATA interface (This function is disabled if users choose the on-board micro SSD option.)
  2. The SIM socket only functions with the mini PCIe module on the same side, and does not work with the mini PCIe socket on the bottom.

Resolution

– HDMI: Up to 1920 x 1080 @60 Hz
- DP++: Up to 1920 x 1080 @60 Hz
- VGA : Up to 2048 x 1280 @60 Hz

1.4 Mechanical Specifications

■ Dimensions: 204.0 x 118.2 x 44.2 mm (8.03 x 4.65 x 1.74") (W x D x H)

47.22 [1.859] 44.22 [1.74]

99.20 [1.856] Ø7.00 [Ø0.276] Ø3.50 [Ø0.138] 76 [2.992] Ø3.50 [Ø0.138] Ø4.00 [Ø0.379] 204 [8.031] 217 [8.544] 10 [0.394] 19 [1.496] 28 [1.833] 59.19 [2.330] 58 [1.496]

118.20 [4.654]

229 [9.016]

Figure 1.1 DS-370 mechanical dimensions

■ Weight: 1.1 kg (2.43 lb)

1.5 Power Requirements

System Power:
- Minimum power input: DC 19 V, 3.42 A
■ RTC Battery: 3 V/195 mAH BR2032

1.6 Environmental Specifications

■ Operating Temperature: 0 \~ 40 °C (32 \~ 104 °F)
■ Relative Humidity: 95% @ 40 °C (non-condensing)
■ Storage Temperature: -20 \~ 60 °C (-4 \~ 140 °F)
Vibration Load During Operation: 0.5 Grms, IEC 60068-2-64, random, 5 \~ 500 Hz, 3 axes, 1 hr/axis.
■ Shock During Operation: 10 G, IEC 60068-2-27, half sine, 11 ms duration
■ Safety: UL, CB, BSMI, CCC
■ EMC: CE/FCC Class B, BSMI, CCC

Chapter 2

Hardware Installation

This chapter describes the DS-370 external I/O and explains the hardware installation process.

2.1 DS-370 Front and Rear Views

Mic. In. USB 2.0 HDD LED Line out/SPDIF COM1 COM2 GLAN2 USB 2.0 WIFI LED Power sw.

Figure 2.1 Front view

DC IN VGADP++USB 2.0 I/O GLAN1 USB 3.0 HDMI

Figure 2.2 Rear view

2.2 DS-370 Front External I/O Connectors

2.2.1 Power ON/OFF Button

DS-370 features a power ON/OFF button located on the front. Press this button to turn the system ON or OFF. This feature also supports a 4-second-delay soft power off.

Advantech DS-370 - Power ON/OFF Button - 1
Figure 2.3 Power button

2.2.2 USB Connectors

At the front of DS-370 are two USB 2.0 interface connectors that provide complete plug-and-play and hot-swapping capabilities for up to 127 external devices. The two USB 2.0 interfaces are compliant with USB UHCI, Revision. 2.0.

Advantech DS-370 - USB Connectors - 1
Figure 2.4 USB connector

Table 2.1: USB Port Pin Assignments

Pin Signal Name
1VCC
2 USB Data-
3 USB Data+
4GND

2.2.3 Ethernet Connector (LAN)

DS-370 features two RJ45 LAN interface connectors (one LAN at the front and one at the rear). These connectors are fully compliant with IEEE 802.3u 10/100/1000 Base-T CSMA/CD standards. The Ethernet port supports a standard RJ-45 jack connector, and LED indicators at the front of DS-370 display its active link and speed status.

Advantech DS-370 - Ethernet Connector (LAN) - 1
Figure 2.5 LAN connector

Table 2.2: LAN Connector Pin Assignments

Pin Signal Name
1MDI
2MDI
3MDI
4MDI
5GND
6GND
7MDI
8MDI
9MDI3+
10MDI3-
11 VCC
12 ACT
13Link100#
14Link1000#

2.2.4 COM Connector

DS-370 is equipped with two D-sub 9-pin connectors for serial communication interface ports. These ports support RS-232 mode communication.

Advantech DS-370 - COM Connector - 1
Figure 2.6 COM connector

Table 2.3: COM Port Pin Assignments

Pin Signal Name
1DCD
2RxD
3TxD
4DTR
5GND
6DSR
7RTS
8CTS
9RI

2.2.5 Audio Connector

A microphone can be connected to the audio jack (pink) to provide either line-in or mic-in input functions.

Advantech DS-370 - Audio Connector - 1
Figure 2.7 Audio connector

2.2.6 S/PDIF Connector

The S/PDIF port enables transfers of digital sound to an amplifier or television, and supports jack sensing and line-out functions. Configuration can be conducted via the driver UI.

Advantech DS-370 - S/PDIF Connector - 1
Figure 2.8 S/PDIF connector

2.3 DS-370 Rear External I/O Connectors

2.3.1 Power Input Connector

DS-370 features a DC jack header that requires an input of 19 V DC power.

Advantech DS-370 - Power Input Connector - 1

natural_image Simple line drawing of a mechanical gear or knob (no text or symbols)

Figure 2.9 DC input connector

2.3.2 VGA Connector

DS-370 supports one high-resolution VGA interface connected by a D-sub 15-pin connector.

5 10 15 ○○○○□ ○○○○○ ○○○○○ 1 6 11

Figure 2.10 VGA connector

Table 2.4: VGA Connector Pin Assignments
Pin Signal Name
1RED
2GRE
3BLU
4NC
5GND
6GND
7GND
8GND
9NC
10 GND
11 NC
12 DDC DAT
13 H-SYNC
14 V-SYNC
15 DDC CLK

2.3.3 HDMI Connector

DS-370 is equipped with HDMI connectors that provide an HDCP-compliant, all-digital audio/video interface for transmitting uncompressed audio/video signals. HDMI technology supports a maximum resolution of 1920 x 1080p (full HD); however, the actual resolution depends on the monitor used.

19 17 15 13 11 9 7 5 3 1 18 16 14 12 10 8 6 4 2

Figure 2.11 HDMI connector

Table 2.5: HDMI Connector Pin Assignments

Pin Signal Name
1TMD
2GND
3TMD
4TMD
5GND
6TMD
7TMD
8GND
9TMD
10 TMDS Clock+
11 GND
12 TMDS Clock-
13 NC
14 NC
15 SCL
16 SDA
17 GND
18 +5 V Power
19 Detect

2.3.4 DP++ Connector

DS-370 features a DP++ connector for transmitting audio and video. This connector not only supports DP output, but also single-link HDMI and DVI signals via a simple passive adapter.

12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42

Figure 2.12 DP++ connector

Table 2.6: DP++ Connector Pin Assignments

Pin Signal Name
1 ML_Lane 0 (p)
2GND
3 ML_Lane 0 (n)
4 ML_Lane 1 (p)
5GND
6 ML_Lane 1 (n)
7 ML_Lane 2 (p)
8GND
9 ML_Lane 2 (n)
10 ML_Lane 3 (p)
11 GND
12 ML_Lane 3 (n)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug
19 Return
20 DP_PWR

2.3.5 USB Connectors

At the rear of DS-370 are two USB interface connectors (one USB 2.0 and one USB 3.0) that offer complete plug-and-play and hot-swapping capabilities for up to 127 external devices.

The USB 2.0 interface is compliant with USB UHCI, Revision. 2.0. (Refer to Table 2.1 for pin definitions.)

The USB 3.0 interface is compliant with USB UHCI, Revision 3.0. (Refer to Table 2.7 for pin definitions.)

5 6 7 8 9 1 2 3 4

Figure 2.13 USB 3.0 connector

Table 2.7: USB 3.0 Connector Pin Assignments

Pin Signal Name
1 VBUS
2 USB Data-
3 USB Data+
4GND
5Std
6Std
7 GND_DRAIN
8Std
9Std

2.4 Hardware Installation

2.4.1 Memory Installation

  1. Loosen the four screws that secure the top cover of the device.
  2. Remove the heat-sink cover.
  3. Insert the memory module into a memory socket.
  4. Reattach the heat-sink cover and tighten the screws

Note! Use the DIMM 1 slot when installing only one RAM.

Advantech DS-370 - Memory Installation - 1

Technical diagram of an electronic device showing labeled components including a memory cord and external circuit board.

Figure 2.14 Memory module installation

DIMM 2 DIMM 1

Figure 2.15 Memory slot definition

2.4.2 HDD Installation

  1. Loosen the two screws on the side.
  2. Loosen the four screws on the two sides of the bracket.
  3. Insert the HDD into the bracket.
  4. Reattach the bracket and tighten the four screws.

Technical diagram of a device with labeled components and directional arrows indicating flow or assembly.

Figure 2.16 HDD installation

2.4.3 Mini PCIe and SIM Card Installation

[Top]

  1. Loosen the four screws that secure the top cover of the device..
  2. Remove the heat-sink cover.
  3. Insert the mini PCIe module and SIM card into the appropriate sockets.
  4. Reattach the heat-sink cover and tighten the screws.

Note 1 The SIM socket only functions with the mini PCIe module on the same side, and does not work with the socket on the bottom.

Advantech DS-370 - [Top] - 1

1 2 3 Memory Card

Figure 2.17 Mini PCIe and SIM card installation

SIM Slot Mini PCIe

Figure 2.18 Mini PCIe/SIM card installation

[Bottom]

  1. Loosen the screw that secures the mini PCIe cover.
  2. Remove the mini PCIe cover.
  3. Insert the mini PCIe card into the socket.
  4. Reattach the mini PCIe cover and tighten the screws.

Mini PCIe

Figure 2.19 Mini PCIe installation

2.4.4 Wireless LAN Card Antenna Installation

[Front]

  1. Loosen the four screws on the top and remove the heat-sink cover.
  2. Loosen the two screws on the side and remove the HD module.
  3. Loosen the screw on the bottom and remove the PCIe cover.
  4. Loosen the six screws in the front cover.
  5. Loosen the four screws near the two COM ports then remove the front cover.
  6. Attach the antenna to the front I/O panel.
  7. Perform the above steps in reverse order to reassemble the device.

Technical diagram of an electronic device with numbered components and wiring connections

Figure 2.20 Antenna module installation - front

[Rear]

  1. Loosen the four screws on the motherboard.
  2. Detach the motherboard from the chassis.
  3. Attach the antenna module to the back of the chassis.
  4. Perform the above steps in reverse order to reassemble the device.

Technical diagram of an electronic device chassis with labeled components and connectors

Figure 2.21 Antenna module installation - rear

2.4.5 Mount Bracket Installation

  1. Loosen the two screws on the bottom of the chassis.
  2. Align the screw holes in mount brackets with those in the chassis.
  3. Attach the brackets to the chassis by tightening the four screws.
  4. After affixing the mount brackets, the device can be mounted on a table or wall.

Technical diagram of a device with labeled components and directional arrows indicating assembly or positioning.

Figure 2.22 Mount bracket installation

2.4.6 Rubber Foot Installation

  1. Loosen the two screws on the bottom of the chassis.
  2. Retrieve the four rubber feet from the accessory box.
  3. Attach the rubber feet to the four corners using the four screws provided in the accessory box.

Diagram of a device with labeled components and connections, including ports, indicators, and control buttons.

Figure 2.23 Rubber foot installation

Chapter 3

BIOS Settings

This chapter explains the BIOS configuration process.

3.1 BIOS Introduction

Using the AMI BIOS Setup program, users can modify the BIOS settings and control various system features. This chapter describes the basic navigation of the BIOS setup screens for the DS-370 series.

The AMI BIOS's ROM features a built-in setup program that allows users to modify the basic system configuration. This information is stored in the flash portion of the CMOS to ensure the setup information is retained even when the system is powered off.

3.2 Enter Setup

3.2.1 Main Setup

When first entering the BIOS Setup Utility, users will land on the Main setup screen. Users can always return to the Main setup screen by selecting the Main tab.

The Main BIOS setup screen features two main frames. The left frame displays all configurable options. The blue options can be configured, whereas the gray options cannot. The right frame displays the key legend, above which is an area reserved for text messages. When an option is selected in the left frame, the text becomes white and is often accompanied by a text message.

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit BIOS Information BIOS Vendor Core Version Compliancy Project Version Build Date and Time Power Type Memory Information Memory Frequency Total Memory System Date System Time Access Level American Megatrends 5.0.1.0 0.19 x64 UEFI 2.4; PI 1.3 DS70000DF60X012 12/23/2014 10:13:03 ATX 1333 MHz 2048 MB (DDR3L) [Mon 09/30/2013] [20:04:15] Administrator Set the Date. Use Tab to switch between Date elements. ++: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.1 Main setup screen

■ System Time/System Date

Use this option to change the system time and date. Highlight System Time or System Date using the keys. Enter new values via the keyboard. Press the key or the keys to move between fields. The date must be entered in MM/DD/YY format. The time must be entered in HH:MM:SS format.

3.2.2 Advanced BIOS Setup

Select the Advanced tab from the DS-370 setup screen to enter the Advanced BIOS setup screen. Users can select any item in the left frame of the screen, such as CPU configuration, to access the sub menu for that item. Use the keys to scroll through the Advanced BIOS Setup options. All Advanced BIOS Setup options are described in this section. The Advanced BIOS setup screens are shown below, and each sub menu is described in the following pages.

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit ACPI Settings Intel(R) Smart Connect Technology ITE8528E Super ID Configuration ITE8528E HW Monitor S5 RTC Wake Settings Serial Port Console Redirection CPU Configuration PPM Configuration IDE Configuration Miscellaneous Configuration CSM Configuration USB Configuration Security Configuration System ACPI Parameters. +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.2 Advanced BIOS setup screen

ACPI Settings

This item allows users to control hardware monitoring and power management.

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced ACPI Settings Enable ACPI Auto Configuration [Disabled] Enable Hibernation [Enabled] ACPI Sleep State [S3 (Suspend to RAM)] Lock Legacy Resources [Disabled] Enables or Disables BIOS ACPI Auto Configuration. +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.3 ACPI setup screen

Intel® Smart Connect Technology

Intel® Smart Connect Technology settings

– ISCT Notification Control

Enable/disable ISCT support

- ISCT WLAN Power Control

Enable/disable ISCT WLAN power support

- ISCT WWAN Power Control

Enable/disable ISCT WWAN power support

– ISCT Sleep Duration Value Format

The ISCT sleep duration value can only be displayed in seconds, the actual time is not a supported display format

- ISCT RF Kill Switch Type

Select the software/hardware ISCR RF kill switch type

- ISCT RTC Timer Support

Enable/disable the ISCT RTC timer

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced ISCT Support [Disabled] Enable/Disable ISCT Support +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.4 ISCT setup screen

■ ITE8528E Super I/O Configuration

System super I/O chip parameters

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced ITE8528E Super IO Configuration Super IO Chip ITE8528E Serial Port 1 Configuration Serial Port 2 Configuration Set Parameters of Serial Port 1 (COMA) +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.5 Super I/O configuration setup screen

■ ITE8528E HW Monitor

Hardware status (PC health) monitoring

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced PC Health Status EC Firmware Version I2886X0000 CPU temperature : +39°C System temperature : +36°C System temperature1 : +35°C +VBAT : +2.744 V +5VSB : +4.390 V +12V : +11.855 V +5V : +5.008 V +3.3V : +3.336 V +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.6 Hardware monitoring screen

S5 RTC Wake Settings

Enable the system to wake from S5 using a real-time clock (RTC) alarm

Optio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced Wake system from S5 [Disabled] Enable or disable System wake on alarm event. Select FixedTime, system will wake on the hr::min::sec specified. Select DynamicTime , System will wake on the current time + Increase minute(s) +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.7 S5 RTC wake setup screen

Serial Port Console Redirection

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced COM1 Console Redirection [Disabled] ► Console Redirection Settings Legacy Console Redirection ► Legacy Console Redirection Settings Serial Port for Out-of-Band Management/ Windows Emergency Management Services (EMS) Console Redirection [Disabled] ► Console Redirection Settings Console Redirection Enable or Disable. +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.8 Serial port console redirection setup screen

CPU Configuration

CPU configuration parameters

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced CPU Configuration Socket 0 CPU Information CPU Speed 2001 MHz 64-bit Supported Limit CPUID Maximum [Disabled] Execute Disable Bit [Enabled] Intel Virtualization Technology [Enabled] Power Technology [Energy Efficient] Socket specific CPU Information +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.9 CPU configuration setup screen

PPM Configuration

Enable/disable CPU C-state report to OS

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced PPM Configuration CPU C state Report [Enabled] Max CPU C-state [ C7] SOix [Disabled] Enable/Disable CPU C state report to OS +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.10 CPU C-state report setup screen

■ IDE Configuration

IDE device configuration

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced IDE Configuration Serial-ATA (SATA) [Enabled] SATA Speed Support [Gen2] SATA ODD Port [No ODD] SATA Mode [PHCI Mode] Serial-ATA Port 1 [Enabled] SATA Port1 HotPlug [Disabled] Serial-ATA Port 2 [Enabled] SATA Port2 HotPlug [Disabled] SATA Port1 Not Present SATA Port2 Not Present Enable / Disable Serial ATA +: Select Screen ↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.11 IDE configuration setup screen

■ Miscellaneous Configuration

Enable/disable miscellaneous features

– High Precision Timer
Enable/disable the high precision event timer
- PCI Express Dynamic Clock Gating
Enable/disable PCIe dynamic clock gating
- OS Selection

The OS should be selected according to the available systems

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced Miscellaneous Configuration High Precision Timer [Enabled] PCI Express Dynamic Clock Gating [Disabled] OS Selection [Windows 7] Enable or Disable the Hight Precision Event Timer +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.12 Miscellaneous configuration setup screen

CSM Configuration

Enable/disable option ROM execution

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced Compatibility Support Module Configuration CSM Support [Enabled] CSM16 Module Version 07.76 GateA20 Active [Lupon Request] Option ROM Messages [Force BIOS] Boot option filter [Legacy only] Option ROM execution Storage [Legacy] Video [Legacy] Other PCI devices [Legacy] Enable/Disable CSM Support. +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.13 Hardware monitor setup screen

USB Configuration

USB configuration parameters

- Legacy USB Support

Enable/disable legacy USB support. The Auto option disables legacy support if no USB devices are connected. The Disable option renders USB devices available for EFI applications only.

- XHCI Hand-Off

This provides a workaround for OS without XHCI hand-off support. The XHCI ownership change should be claimed by the XHCI driver.

- EHCl Hand-Off

This is a workaround for OS without EHCl hand-off support. The EHCl ownership change should be claimed by EHCl driver.

- USB Mass Storage Driver Support

Enable/disable USB mass storage driver support

- USB Transfer Timeout

Allows users to set the timeout value for control, bulk, and interrupt transfers; options include 1, 5, 10, and 20 seconds.

- Device Reset Timeout

Allows users to set the USB mass storage device start unit command timeout time; options include 10, 20, 30, and 40 seconds.

- Device Power-Up Delay

Enable/disable Auto or Manual USB mass storage device start unit command timeout.

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced USB Configuration USB Module Version 8.11.02 USB Devices: 1 Drive, 1 Keyboard, 4 Hubs Legacy USB Support [Enabled] XHCI Hand-off [Enabled] EHCI Hand-off [Disabled] USB Mass Storage Driver Support [Enabled] USB hardware delays and time-outs: USB transfer time-out [20 sec] Device reset time-out [20 sec] Device power-up delay [Auto] Mass Storage Devices: MultipleCard Reader 1.00 [Auto] Enables Legacy USB support. AUTO option disables legacy support if no USE devices are connected. DISABLE option will keep USB devices available only for EFI applications. +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.14 USB configuration setup screen

■ Security Configuration

Intel® Anti-Theft Technology configuration

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced Intel(R) TXE Configuration TXE [Enabled] TXE HMRFPO [Disabled] TXE Firmware Update [Enabled] TXE EOP Message [Enabled] TXE Unconfiguration Perform Intel(R) Anti-Theft Technology Configuration Intel(R) AT [Disabled] Intel(R) AT Platform PBA [Enabled] Intel(R) AT Suspend Mode [Disabled] Send EOP Message Before Enter OS +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.15 Intel TXE configuration setup screen

3.2.3 BIOS Chipset Setup

Select the Chipset tab in the DS-370 BIOS Setup Utility to enter the BIOS Chipset setup screen. Users can select any item displayed in the left frame of the screen.

North Bridge

North Bridge parameters

– Memory Information

Max TOLUD: Maximum value of TOLUD

South Bridge

South Bridge parameters

- Azalia HD Audio

Azalia HD audio options

- USB Configuration

USB configuration settings

- XHCI Mode

Enable/disable the XHCI controller

Enable/disable USB2 link power management

- PCI Express Configuration

PCI express configuration settings

- LAN1 Control

Enable/disable LAN1

- LAN2 Control

Enable/disable LAN2

- PXE OpROM

Controls the .exe file

- Launch PXE OpROM

Enable/disable boot options for legacy network devices

- PCIe Wake

Enable/disable system wake from S5 via PCIe

Select AC power state when power is re-applied after a power failure

- Global SMI Lock

Enable/disable SMI lock

- BIOS Read/Write Protection

Enable/disable BIOS SPI region read/write protection

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit CPU Configuration Microcode Patch 829 GOP Information Intel(R) GOP Driver [7.2.1008] TXE Information Sec RC Version 00.05.00.00 TXE FW Version 01.00.02.1060 ► North Bridge ► South Bridge North Bridge Parameters +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.16 North Bridge and South Bridge setup screen

3.2.4 BIOS Security Setup

Select the Security tab from the setup screen to enter the BIOS Security setup screen.

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Password Description If ONLY the Administrator's password is set, then this only limits access to Setup and is only asked for when entering Setup. If ONLY the User's password is set, then this is a power on password and must be entered to boot or enter Setup. In Setup the User will have Administrator rights. The password length must be in the following range: Minimum length 3 Maximum length 20 Administrator Password User Password Set Administrator Password +: Select Screen 1↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.17 Security configuration setup screen

Administrator Password
Set an administrator password
User Password
Set a user password

3.2.5 BIOS Boot Setup

Select the Boot tab from the DS-370 setup screen to enter the BIOS Boot setup screen. Users can select any item in the left frame of the screen.

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Boot Configuration Setup Prompt Timeout Bootup NumLock State Quiet Boot Fast Boot Boot Option Priorities Boot Option #1 Boot Option #2 1 [On] [Disabled] [Disabled] [LEFI: MultipleCard ...] [LEFI: Built-in EFI ...] Number of seconds to wait for setup activation key. 65535(0xFFFF) means indefinite waiting. +: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.18 Boot configuration setup screen

Setup Prompt Timeout

Allows users to set the number of seconds to wait for a setup activation key. A value of 65535 (0xFFFF) means wait indefinitely.

■ Bootup NumLock State

Allows users to select the keyboard NumLock state

Quiet Boot

Enable/disable quiet booting

Fast Boot

Enable/disable rapid booting by initializing the minimum number of devices necessary for launching the active boot option.

■ Boot Option #1

Set the system boot order

3.2.6 BIOS Save & Exit Setup

Select the Save & Exit tab from the setup screen to enter the BIOS Save & Exit setup screen.

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Save Changes and Exit Discard Changes and Exit Save Changes and Reset Discard Changes and Reset Save Options Save Changes Discard Changes Restore Defaults Save as User Defaults Restore User Defaults Boot Override UEFI: Built-in EFI Shell UEFI: MultipleCard Reader 1.00 Launch EFI Shell from fliesystem device Reset System with ME disable ModeMEUD000 Exit system setup after saving the changes. +: Select Screen 1↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

Figure 3.19 Save & Exit configuration setup screen

■ Save Changes and Exit
Exit system setup after saving changes
■ Discard Changes and Exit
Exit system setup without saving changes
■ Save Changes and Reset
Reset the system after saving changes
■ Discard Changes and Reset
Reset the system without saving changes
■ Save Changes
Save changes to all setup options
■ Discard Changes
Discard changes to all setup options
Restore Defaults
Restore/load the default values for all setup options
■ Save as User Defaults
Save changes as User Defaults
Restore User Defaults
Restore the User Defaults to all setup options
■ Boot Override
- UEFI
Built-in EFI Shell

– Launch EFI Shell From File System Device

Allows users to launch the EFI Shell application (Shell.efi) from an available file system device

- Reset System with ME Disable Mode MEUD000

Set ME to temporarily disabled mode, ignore if the ME ignition is FWMED001

Chapter 4

Troubleshooting

For users experiencing errors or difficulty operating DS-370, try the solutions outlined in this chapter.

4.1 No Sound From SPDIF Device

Should the SPDIF device not be emitting sound, follow the steps outlined below to adjust the system settings.

  1. Connect the SPDIF device to DS-370 using a cable.
  2. Check the volume mixer utility on the Windows taskbar (the default setting is the system speaker).

Volume Mixer - Speakers (Realtek High Definition Audio) Device Applications Speakers System Sounds 1:10 PM 1/16/2015

  1. Enter the Control Panel and access the Sound settings.

Adjust your computer's settings Action Center Administrative Tools AutoF BitLocker Drive Encryption Color Management Crede Default Programs Desktop Gadgets Devio Display Ease of Access Center Folder Getting Started HomeGroup Indexi Internet Options Keyboard Location Sensor Network and Sharing Center Notification Area Icons Paren Personalization Phone and Modem Power Realtek HD Audio Manager Recovery Regio Sound Speech Recognition Sync Taskbar and Start Menu Troubleshooting User / Windows Defender Windows Firewall

  1. Set Realtek Digital Output as the default.

Sound Playback Recording Sounds Communications Select a playback device below to modify its settings: Speakers Realtek High Definition Audio Default Device Realtek Digital Output Realtek High Definition Audio Ready 1 2 Set Default ▼ Configure Properties OK Cancel Apply

  1. The sound is output from the SPDIF device and can be controlled using the Volume Mixer utility.

Volume Mixer - Realtek Digital Output (Realtek High Definition Audio) Device Realtek Digi... Applications System Sounds Windows Media Player 1:15 PM 1/16/2015

4.2 TXE Driver Installation

For Windows 7, the Windows update KB2685811 must be installed before TXE driver installation.

Notice: For more information about KB2685811, please download the relevant update information from Microsoft's official website, or access the following link:

http://www.microsoft.com/en-us/download/details.aspx?id=38423

Note

Advantech DS-370 - Note - 1

We strongly recommend using the FITC tool provided in this kit.
Please use the Intel TXE FW and system tools provided in the same kit. Combining tool from different kit versions can cause unexpected problems.
Please use SPI Flash devices that adhere to the specifications outlined in the Bay Trail Platform SoC SPI Flash Compatibility Requirements (IBL#514482, Section 3).
The Intel(R) TXEI driver for Android OS is provided as part of the Android-based UEFI BIOS OS image.
FPT, TXEInfo, and TXEManuf tools do not support Windows 7. Users are advised to run TXE manufacturing tools in an EFI Shell or WinPE environment.
For Windows* 7 OS only: The Intel TXEI driver uses KMDF (WDF) 1.11, which is built into Windows 8 and 8.1. However, because Windows 7 is not equipped with this driver, users must install the Kernel-Mode Driver Framework (KMDF), Version 1.1. Otherwise, a yellow bang will appear on the Intel TXEI device upon installation. Please follow the instructions provided in the following link: http://www.microsoft.com/en-us/download/details.aspx?id=38423
■ Details of the sample signer tool reference code kit are provided in Section 1.2.
Disclaimer: The sample signer reference code does not provide adequate security. Additional functionality and software modifications are required to protect users' private keys. Intel(R) assumes no liability for lost or stolen private key data and/or system damage or any other problems resulting thereof.
The VCN value is increased to ^-8 . Consequently, a full firmware upgrade from Intel(R) TXE FW 1.1.0.1089 is possible. However, a downgrade from Intel(R) TXE FW 1.1.0.1113 to an earlier kit is not possible.

4.3 Using SUSIAccess Backup/Recovery

Method 1: Modify the network settings from a public network to a home or work-based network.

Network and Internet ▶ Network and Sharing Center Control Panel Home Change adapter settings Change advanced sharing settings View your basic network information and set up connections WIN-3QNSFD16TG7 (This computer) ADVANTECH.CORP Internet See full map View your active networks ADVANTECH.CORP Public network Connect or disconnect Access type: Internet Connections: Local Area Connection Change your networking settings Set up a new connection or network Set up a wireless, broadband, dial-up, ad hoc, or VPN connection; or set up a router or access point. Connect to a network Connect or reconnect to a wireless, wired, dial-up, or VPN network connection. Choose homegroup and sharing options Access files and printers located on other network computers, or change sharing settings. Troubleshoot problems Diagnose and repair network problems, or get troubleshooting information. See also HomeGroup Internet Options Windows Firewall

Method 2: Modify the Windows firewall settings by accessing the Windows firewall and selecting the Advanced tab. Locate and open the Networking-Echo Request (ICMPv4-in). Access the Advanced tab, configure all options (i.e., set the domain to private or public), and press click the button to apply all setting changes.

Set Network Location Select a location for the 'ADVANTECH.CORP' network This computer is connected to a network. Windows will automatically apply the correct network settings based on the network's location. Home network If all the computers on this network are at your home, and you recognize them, this is a trusted home network. Don't choose this for public places such as coffee shops or airports. Work network If all the computers on this network are at your workplace, and you recognize them, this is a trusted work network. Don't choose this for public places such as coffee shops or airports. Public network If you don't recognize all the computers on the network (for example, you're in a coffee shop or airport, or you have mobile broadband), this is a public network and is not trusted. Treat all future networks that I connect to as public, and don't ask me again. Help me choose Cancel

Control Panel Home Change adapter settings Change advanced sharing settings View your basic network information and set up connections WIN-3QNSPD16TG7 (This computer) ADVANTECH.CORP Internet See full map View your active networks Connect or disconnect ADVANTECH.CORP Public network Access type: Internet Connections: Local Area Connection Change your networking settings Set up a new connection or network Set up a wireless, broadband, dial-up, ad hoc, or VPN connection; or set up a router or access point. Connect to a network Connect or reconnect to a wireless, wired, dial-up, or VPN network connection. Choose homegroup and sharing options Access files and printers located on other network computers, or change sharing settings. Troubleshoot problems Diagnose and repair network problems, or get troubleshooting information. See also HomeGroup Internet Options Windows Firewall

Control Panel Home Allow a program or feature through Windows Firewall Change notification settings Turn Windows Firewall on or off Restore defaults Advanced settings Troubleshoot my network Help protect your computer with Windows Firewall Windows Firewall can help prevent hackers or malicious software from gaining access to your computer through the Internet or a network. How does a firewall help protect my computer? What are network locations? Home or work (private) networks Not Connected Public networks Connected Networks in public places such as airports or coffee shops Windows Firewall state: On Incoming connections: Block all connections to programs that are not on the list of allowed programs Active public networks: ADVANTECH.CORP Notification state: Notify me when Windows Firewall blocks a new program See also Action Center Network and Sharing Center

Windows Firewall with Advanced Security File Edit View Help Inbound Rules Outbound Rules Connection Security Rules Monitoring Inbound Rules Name Group Profile Enabled Action Override Program Local Address Remote Address Protocol Network Discovery (WSD EventSecure... Network Discovery Private Yes Allow No System Any Localsubnet TCP Network Discovery (WSD EventSecure... Network Discovery Public No Allow No System Any Localsubnet TCP Network Discovery (WSD EventSecure... Network Discovery Domain No Allow No System Any Any TCP Network Discovery (WSD-In) Network Discovery Private Yes Allow No %System... Any Localsubnet UDP Network Discovery (WSD-In) Network Discovery Domain... No Allow No %System... Any Localsubnet UDP Networking - Echo Request (ICMPv6-In) File and Printer Sharing Private Yes Allow No Any Any Any EMPv6 Networking - Echo Request (ICMPv6-In) File and Printer Sharing Private Yes Allow No Any Any Any EMPv6 Performance Logs and Alerts (DCOM-In) Performance logs an... Domain No Allow No %system... Any Any TCP Performance Logs and Alerts (DCOM-In) Performance logs an... Private... No Allow No %system... Any Local subnet TCP Performance Logs and Alerts (TCP-In) Performance logs an... Private... No Allow No %system... Any Local subnet TCP Performance Logs and Alerts (TCP-In) Performance logs an... Domain No Allow No %system... Any Any TCP

Networking - Echo Request (ICMPv4-In) Properties General Programs and Services Computers Protocols and Ports Scope Advanced Users Profiles Specify profiles to which this rule applies. ✓ Domain ✓ Private ✓ Public Interface types Specify the interface types to which this rule applies. Customize... Edge traversal Edge traversal allows the computer to accept unsolicited inbound packets that have passed through an edge device such as a Network Address Translation (NAT) router or firewall. Block edge traversal Prevent applications from receiving unsolicited traffic from the internet through a NAT edge device. Learn more about these settings OK Cancel Apply

4.4 USB function failed during OS installation

Before OS installation, the OS selection should be set and matched to what the OS applied from the BIOS.

BIOS Path: BIOS->Advanced->Miscellaneous->OS Selection

Aptio Setup Utility - Copyright (C) 2014 American Megatrends, Inc. Advanced Miscellaneous Configuration High Precision Timer [Enabled] PCI Express Dynamic Clock Gating [Disabled] OS Selection [Windows ?] Enable or Disable the Right Precision Event Timer +: Select Screen #: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.17.1246. Copyright (C) 2014 American Megatrends, Inc.

ADVANTECH

Enabling an Intelligent Planet

www.advantech.com

Please verify specifications before quoting. This guide is intended for reference purposes only.

All product specifications are subject to change without notice.

No part of this publication may be reproduced in any form or by any means, such as electronically, by photocopying, recording, or otherwise, without the prior written permission of the publisher.

All brand and product names are trademarks or registered trademarks of their respective companies.

© Advantech Co., Ltd. 2015

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Brand : Advantech

Model : DS-370

Category : Digital media player