JUD380 - Computer accessory j5 create - Free user manual and instructions

Product Type	USB-C Hub / Docking Station
Model	JUD380
Brand	j5 create
Dimensions	4.7 x 1.2 x 0.5 in (120 x 30 x 12 mm)
Weight	Approx. 2.1 oz (60 g)
Housing Material	Aluminum alloy
Color	Silver / Space Gray
Power Supply	USB bus-powered (no external power adapter required)
Input Interface	USB-C male connector (integrated cable)
Output Ports	1x HDMI 2.0 (up to 4K@60Hz), 2x USB 3.0 Type-A, 1x USB-C PD (power delivery pass-through), 1x SD card slot
Data Transfer Rate	Up to 5 Gbps (USB 3.0)
Video Output	Supports 4K@60Hz via HDMI
Power Delivery	Up to 60W pass-through to host device
Cable Length	Approx. 6 in (15 cm)
Compatible Systems	Windows 10/11, macOS 10.12+, Chrome OS, Linux
Device Compatibility	Laptops, tablets with USB-C port supporting DP Alt Mode
Certifications	FCC, CE, RoHS
Operating Temperature	32°F – 104°F (0°C – 40°C)
Storage Temperature	-4°F – 140°F (-20°C – 60°C)
Cleaning Instructions	Wipe with a dry, soft cloth. Do not use liquids or solvents.
Safety Warnings	Do not expose to moisture, extreme heat, or drop. Use only with compatible devices.
Warranty	2 years limited warranty
Spare Parts / Repairability	Not user-serviceable. Contact j5 create support for repairs or replacement.
Package Contents	JUD380 hub, user manual

Frequently Asked Questions - JUD380 j5 create

Is the JUD380 compatible with my device?

The JUD380 works with any host device that has a USB-C port supporting DisplayPort Alt Mode and Power Delivery. This includes most modern laptops, tablets, and smartphones.

How do I connect an external monitor?

Connect the JUD380 to your computer’s USB-C port, then plug your monitor into the HDMI port using a standard HDMI cable. The hub supports up to 4K resolution at 60Hz.

Can I charge my laptop through the JUD380?

Yes, the USB-C PD port allows pass-through charging up to 60W. Connect your laptop’s power adapter to the PD port, and the hub will deliver power to the host device.

Why is my USB device not recognized?

Ensure the USB device is properly inserted. If using a high-power device, connect it directly to the computer’s USB port. Also check that the hub is securely connected to the host. Try a different USB cable if needed.

Does the JUD380 support data transfer and charging simultaneously?

Yes, the hub supports simultaneous data transfer, video output, and power delivery. However, total power available to peripherals may be limited; high-power devices may require additional power.

What memory cards does the SD slot support?

The SD card slot supports SD, SDHC, and SDXC cards. Insert the card with the label facing up until it clicks.

Is the hub compatible with MacBook Pro/Air?

Yes, the JUD380 is compatible with MacBook Pro (2016 and later) and MacBook Air (2018 and later). Ensure your macOS version is 10.12 or newer.

How do I clean the hub?

Unplug the hub and wipe it gently with a dry, lint-free cloth. Do not use water, alcohol, or abrasive cleaners.

The hub gets warm during use. Is that normal?

Yes, it is normal for the hub to become warm to the touch due to power conversion and data processing. If it becomes excessively hot, unplug it and check for obstructions.

What does the LED indicator mean?

A solid blue LED indicates the hub is powered and connected. If the LED is off, check the connection to the host device.

USER MANUAL JUD380 j5 create

Universal USB Docking Station USB 3.0 Mini Dock

EN : Quick Installation Guide ES : Guía De Instalación Rápida

English

- Thank you for purchasing the jScreate USB3.0 Docking Station! jScreate's USB3.0 Docking Station enables you to add a 2nd monitor instantly via HDMI or VGA connectors. When you need to get things done fast, simply connect your monitor, keyboard, mouse, Ethernet, speakers, microphone, etc. to your laptop with a single USB3.0 cable. It is the perfect solution for expanding your Ultrabook or MacBook® into a full sized workstation.

■ Windows - Driver Installation

- Driver will automatically install on Win 10 / 8.1 / 7 (Plug & Play requires Internet access)

If you have internet access it is highly recommended that you download the latest driver from www.jcreate.com under Support & Services – scroll down to the product's driver you are installing and download the latest driver for your operating system. (Note: If possible run as an administrator)

If you do not have internet access insert the Driver CD into your computer's CD-ROM drive. (The setup program should launch automatically) If not, go to My Computer and click on your optical drive and manually run the setup CD by double-clicking on Setup.exe (the prompt may take a minute to appear).

Step 2

Follow the prompts to install the driver (You may have to click on My Computer > downloads and choose j5Usb3.0MultiAdapter to begin installation).

Step 3

Once initial installation has completed, click "Restart" to finish installing the software. After your computer has restarted, first connect the j5create USB3.0 Docking Station to your power adapter, HDMI, VGA, Ethernet, audio, etc. and then to your computer. Now you are ready to use your j5create USB3.0 Docking Station!

Step 4 Display Settings

Windows: Right click on the icon 📋 on the lower right-hand side of the toolbar to open display settings. If your driver automatically installed, you will see a different icon 📋.

■ Mac - Driver Installation

- Do NOT plug the j5create USB display adapter into the computer until

the driver is completely installed

If you have internet access it is highly recommended that you download the latest driver from www.jScreate.com under Support & Services – scroll down to the product's driver you are installing and download the latest driver for your operating system. (Note: If you have trouble downloading this driver your security settings may need to be adjusted to allow for "downloading from anywhere")

If you do not have internet access, insert the Driver CD into your computer's CD-ROM drive. Click on "Finder" under Devices and choose j5create. Then select the mac-in-stall folder and open the dmg file.

Step 2

Follow the prompts to install the driver (You may have to click on Finder>downloads and choose i5Usb3.0MultiAdapter to begin installation).

For v10.12 users: Please click "OK" when you see the pop-up window. Go to Security and Privacy > General and then click on "Open Anyway" to install the driver.

Step 3

Once initial installation has completed, click "Restart" to finish installing the software. After your computer has restarted, first connect the jScreate USB3.0 Docking Station to your power adapter, HDMI, VGA, Ethernet, audio, etc. and then to your computer. Now you are ready to use your jScreate USB3.0 Docking Station!

Step 4

Go to ☐, and then System Preferences and select the Sound and Speaker Output options. Here you can select which device has sound output.

■ System Requirements

• Windows 10 / 8.1 / 8 / 7 (32 / 64 bit)

• Mac OS x v10.8 or later

• Available USB 3.1 / 3.0 / 2.0 port • Office applications / Web

CPU: Intel Core i3 Dual Core 2.8GHz / RAM: 2GB memory or higher

• One 2K (2048*1152@60Hz) Full-screen video playback

CPU: Intel Core i5 Quad Core / RAM: 4GB memory or high - Two 2K (2018t1153@60Hz) Full segment video playback

- TWO 2K (2048-1132@60Hz) Full-screen video playback CPU: Intel Core i7 Quad Core / RAM: 8GB memory or high

Graphics card: Intel HD Graphics 4000/ ATI HD 7xxx/ NVIDIA SXXM or higher

- Before you upgrade your operating system, update your j5create

product driver first to avoid compatibility issues.

Español

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jScreate offers a limited 1-year warranty. User's wear & tear damage is not included.

The user shall call or e-mail j5create's customer service with information regarding the defect(s) of the product and obtain a return authorization number. Users are responsible for one way return freight cost and we will take care of one way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:

(i) a copy of the original purchase invoice to verify your warranty

(ii) a product serial number

(iii) a description of the problem

(iv) customer's name, address, and telephone number

i.Screate does not warrant that the operation of the product will be uninterrupted or error-free. i.Screate is not responsible for damage arising from failure to follow instructions relating to the product's use. This warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in materials or equipment; (b) damage caused by damage from the products and services of the damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage, damage

Copyright© 2017 jScreate. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

STOP!

If you have any problems with this product please contact our technical support team before returning it to the store.

TECHNICAL SUPPORT

ner Service: 888-988-0488

cal Support: 888-689-4088

[e-mail]

hat: www.j5create.com/livechat

rt Ticket: tickets.j5create.com

SOPORTE TÉCNICO

Número gratuito: [phone]