Quattro3 - Telephone Phoenix Audio - Free user manual and instructions

Product Type	VoIP Conference Phone
Model	Quattro3
Brand	Phoenix Audio
Dimensions (W x D x H)	30 cm x 20 cm x 5 cm
Weight	1.0 kg
Power Supply	USB Bus Power (5V, 500mA)
Audio Technology	Full-duplex, Acoustic Echo Cancellation, Noise Reduction
Speakerphone Range	Up to 3 meters
Microphone Type	Built-in omnidirectional microphone array
Connectivity	USB 2.0 (Type-A), Compatible with PC and Mac
Supported Platforms	Skype for Business, Zoom, Microsoft Teams, Google Meet, Cisco Jabber
Controls	Answer/End, Mute, Volume Up/Down, LED indicators
Operating System Compatibility	Windows 7/8/10/11, macOS 10.12+, Linux (USB audio class)
Maintenance & Cleaning	Wipe with a soft, dry cloth. Avoid abrasive cleaners or liquids.
Safety Instructions	Do not expose to moisture, extreme temperatures, or drop the device.
Environmental Operating Temperature	5°C to 40°C
Package Contents	Quattro3 conference phone, USB cable, Quick Start Guide
Warranty	1 year limited warranty

Frequently Asked Questions - Quattro3 Phoenix Audio

How do I connect the Quattro3 to my computer?

Use the provided USB cable to connect the Quattro3 to a USB port on your computer. The device will be automatically recognized as an audio device. You may need to select it as your default speaker and microphone in your communication software settings.

Can I use the Quattro3 with my smartphone?

The Quattro3 is designed for computers via USB. It is not compatible with smartphones unless your phone supports USB OTG and the appropriate app/software.

How do I mute/unmute the microphone?

Press the mute button on the top panel. The LED indicator will turn red when muted and green when active.

Why is there no sound from the speaker?

Check that the Quattro3 is selected as the default playback device in your system sound settings. Ensure the volume is turned up using the volume buttons on the device. Also, verify USB connection.

Can I use the Quattro3 for conference calls with multiple participants?

Yes, the Quattro3 features full-duplex audio and a 360-degree microphone pickup, making it ideal for small to medium-sized conference rooms with up to 6-8 participants.

How do I adjust the volume?

Use the volume up/down buttons on the device. You can also adjust the volume from your computer's sound settings.

What should I do if the device is not recognized by my computer?

Try a different USB port or cable. Ensure your computer's USB drivers are up to date. Restart your computer. If the issue persists, reinstall the audio drivers.

Is the Quattro3 compatible with Zoom?

Yes, the Quattro3 works with Zoom and most other conferencing platforms. Select it as the speaker and microphone in Zoom's audio settings.

How do I clean the Quattro3?

Unplug the device and wipe it gently with a soft, dry cloth. Do not use any liquids or abrasive cleaners.

Does the Quattro3 have a warranty?

Yes, the Quattro3 comes with a 1-year limited warranty against manufacturing defects. Contact Phoenix Audio support for assistance.

USER MANUAL Quattro3 Phoenix Audio

Exterior view of a modern white portable electronic device with perforated grille and control buttons (no text or symbols visible)

QUATTRO3 OVERVIEW

The Quattro3 (Q3) is a high-quality conference speakerphone that will turn any room into a professionally sounding conference room. It has an exceptionally large pickup and broadcasting range, yet is small in size and discrete in design.

The Q3 utilizes multiple microphones, a uniquely designed speaker, and a powerful DSP to achieve commanding performance.

The Q3 can easily be paired with an interface module to enable it to communicate with different types of infrastructures.

This guide will help you learn how to use your speakerphone and will reveal all the features that come with it.

CONNECTING YOUR Q3

CONNECT TO A COMPUTER

This connection is for any session using your computer, such as Voice Over IP applications (Skype, Vidyo, etc.)

Using the USB cable provided, plug the mini USB side of the cable into the Q3 (located on the connector panel below the unit).

Plug the USB end of the cable into any USB port on your computer. Your Quattro3 is ready to use.

No additional drivers or steps are needed. However we do recommend downloading and using our “Phoenix Audio Setup Utility” for optimal audio control and performance. This utility can be found on our website:

www.phnxaudio.com

For more connection options, you can purchase different modules separately to add on to your

Quattro3. To the right is a list of the different interface modules that can be installed in your Quattro3.

Model	Connection
302	Telephone
303	Analog Audio, Smart Phones/Tablets
305	SIP/IP Phone

USING THE QUATTRO3

The Quattro3's control panel has 5 buttons:

- Power / Mute button (in the middle) – see details of operation below.

• Volume Up and Volume Down.

- Interface Control buttons (noted as L1 and L2) - These 2 buttons serve different functions depending on the Quattro3 model you have.

LIGHT INDICATIONS:

control panel

Interface Controls

Power/Mute

Volume Up

Volume Down

• Power / Mute button light off – unit is off.
- Solid Power / Mute light – unit is on.
- Blinking Power / Mute light – unit is on and the microphones are muted.

BASIC UNIT OPERATIONS:

• Turn unit ON: push the Power / Mute button. The light will turn on.
• Turn unit OFF: push the Power / Mute button and hold for 3 seconds. The unit will beep 4 times and turn off. The light will turn off.
• Mute microphones: push the Power / Mute button once (for less than three seconds). The light will start blinking.
• Unmute microphones: push the Power / Mute button once (for less than three seconds). The light will stop blinking and will stay on.

NOTE: The unit can be turned off from both the "ON" and "MUTE" positions. In both cases, turning off requires pushing and holding the button for about 3 seconds.

DAISY CHAINING

Satellite Unit 3

Connect to next unit

Satellite Unit 2 Master Unit (Unit 1)

Connector Panel

Daisy Chain Cable

Every Quattro3 comes with the built-in ability to connect to other Quattro3s (up to 15 units). This feature enables you to provide coverage for larger spaces using a chain of Q3s.

MAKING THE CONNECTION:

Choose the unit you wish to act as the master unit. This unit will be the one interfacing for the entire chain (i.e. telephone interface). The master unit will be the only unit connected to an external device, while the other units will connect only to each other.

Using either the provided daisy chain cable or any other Ethernet cable, connect one of the cable ends to the master unit's daisy chain DOWN connector (the RJ45 connector marked DOWN). Take the other end of the cable and connect it to the next Quattro3's daisy chain UP connector (the RJ45 connector marked UP). Repeat the process in order to connect a third unit to unit number 2. This process can be repeated with up to 15 units regardless of their interface type. All units in the chain must be Quattro3s.

POWERING THE DAISY CHAIN:

Every unit in the chain must be powered. In order to do this, there are two available options:

• Power each unit separately, using its own provided USB cable, DC power supply, or internal battery (if applicable).
• Power only the master unit using the "Daisy Chain Power Kit". This setup will require you to connect only the first unit to a power source and will allow the rest of the units to feed off the master unit via the Ethernet daisy chain cables.

NOTE: The "Daisy Chain Power Kit" utilizes a 48V power supply not included with the Quattro3 and must be purchased separately. While any Quattro3 can be daisy-chained (regardless of interface) the daisy chain power method requires all units in the chain to have some type of secondary interface card (Quattro3 301 will not work). The daisy chain power method will work with up to 8 consecutive units before requiring another power source.

WIRING SLOT

Diagram of a dual-g Window with mesh patterns and a red downward arrow indicating compression or reduction (no text or symbols)

Plastic arch is installed

The Quattro3 was designed to conceal any cable connection below the unit. When connecting the Q3, you can choose to run its cables discretely through an opening in your table or more traditionally, on the table itself.

The Q3 arrives from the factory with its wiring slot sealed by a plastic cover. This should be used for running the wires discretely under the table.

To run the wires on top of the table, unsnap the plastic cover and install the plastic arch that is included with the unit. Make sure you slide the arch from below the hole and push its sides in until you feel a click.

EXTERNAL MIC/SPEAKER

MICROPHONE ONLY

Connect the external microphone to the 3.5mm connector. Select MIC ONLY in the Audio Setup Utility. (Microphone goes to tip.)

SPEAKERS ONLY

Connect the external speakers to the 3.5mm connector. Select SPEAKERS ONLY in the Audio Setup Utility. (Speakers go to ring.)

Connect the microphone to tip. Split two speakers to ring. Select both MIC and SPEAKERS in the Audio Setup Utility.

SPECIFICATIONS

• UBS interface (mini B connector)
• 3.5mm external loudspeaker and microphone jack
• Volume Up / Volume Down buttons
• Daisy chain expandability of up to 15 units
• Three-way bridging capability
- 7 hours of battery talk time w/secondary interface (302/303)
• Frequency Response 50Hz – 16KHz
- Low latency (10ms)
- Broadcast level (peak): 92dB SPL @1m (5 watts RMS)
- Noise cancellation > 10dB (without pumping noise)
- 100% full duplex – no attenuation (in either direction) during full duplex
• High-end performance conforms to ITU-T G.167
- Acoustic echo cancellation > 40dB with conversion speed of 40dB/sec
- Residual echo is suppressed to the environment noise level, preventing artificial ducking of signal
• 4 high-quality directional microphones
- Direction-finding algorithm (determines the presence and direction of a speaker)
- Beam-forming algorithm (forms and directs audio beams towards a defined direction)
• Automatic voice-level adjustment (AGC)
• Line-echo canceler active when telephone interface is present
- Metal case and metal grill mesh for high RFI immunity and product durability

Dimension: 7" diameter, 1-7/8" height

Weight: 1.75 lbs

Power Consumption: 5V 500mA peak through USB, internal battery or wall mount AC/DC converted (supplied with relevant models).

Software: Plug-and-Play - No installation or drivers.

Note: Audio Setup Utility is available for Windows.

The setup utility helps monitor the audio input and output level but is not required.

Operating systems: Windows 98 and up / Linux / MacOS.

Complies with FCC 47 CFR Part 68, and ACTA adopted technical criteria: TIA-968-A

Complies with FCC 47CFR part 15; ICES-003: 2004 Issue 4, Class B; AS/NZS CISPR 22: 2006, Class B; EN

55022: 1998+A1(00)+A2(03), Class B;, EN61000-3-2: 2000+A2(05); EN61000-3-3: 1995+A2(05); EN55024: 1998+A1(01)+A2(03)

Complies with ETSI EG 201 121 V1.1.3 (2000-02); ETSI ES 203 021-2 V2.1.2 (2006-01); ETSI ES 203 021-3 V2.1.2 (2006-01)

Conforms to the requirement of the European Union Directive 2002/95EC (RoHS Directive)

WARRANTY

The following warranty statement is effective for all Phoenix Audio Technologies' products as of October 1st, 2007:

Phoenix Audio Technologies warrants that this product is free of defects in both materials and workmanship. Should any part of this product be defective, the Manufacturer agrees, at its option, to repair or replace with a like new replacement any defective part(s) free of charge (except transportation charges) for a period of two years for all products. This warranty period begins on the date the end user is invoiced for the product, provided the end user provides proof of purchase that the product is still within the warranty period and returns the product within the warranty period to Phoenix Audio Technologies or an authorized Phoenix Audio Technologies dealer according to the Product Return and Repair Policy listed below. All inbound shipping costs are the responsibility of the end user, Phoenix Audio Technologies will be responsible for all outbound shipping costs.

Product Return and Repair Policy

1. Return to seller if purchased through an authorized dealer
   a. Proof of purchase date from reseller within warranty period must be provided by the end user.
   b. Seller may, at its discretion, provide an immediate exchange or repair or may return the unit to the Manufacturer for repair.
2. Return to Manufacturer
   a. An RMA (return merchandise authorization) number must be obtained by the end user from Phoenix Audio Technologies.
   b. The end user must return the product to Phoenix Audio Technologies with proof of purchase (showing purchase date) for a warranty claim, and display the RMA number on the outside of the shipping package.

THIS WARRANTY IS VOID IF:

The product has been damaged by negligence, accident, act of God, or mishandling, or has not been operated in accordance with the procedures described in the operating and technical instructions; or; The product has been altered or repaired by other than the Manufacturer or an authorized service representative of the Manufacturer; or; Adaptations or accessories other than those manufactured or provided by the Manufacturer have been made or attached to the product which, in the determination of the Manufacturer, shall have affected the performance, safety or reliability of the product; or; The product's original serial number has been modified or removed.

NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT. MANUFACTURER'S MAXIMUM LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID BY THE END USER FOR THE PRODUCT.

Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or loss of revenue or property, inconvenience, or interruption in operation experienced by the end user due to a malfunction in the purchased product. No warranty service performed on any product shall extend the applicable warranty period. This warranty extends only to the original end user and is not assignable or transferable. This warranty is governed by the laws of the State of California.

For more information or technical support please refer to our website www.phnxaudio.com, email us at [e-mail], or call [phone]

Phoenix Audio Technologies, 2934 N. Naomi Street, Burbank, CA 91504

Telephone: [phone], Fax: [phone], [e-mail]