DesignJet D5800 - Printer HP - Free user manual and instructions

Product Type	Large Format Printer
Brand	HP
Model	DesignJet D5800
Print Technology	Thermal Inkjet
Maximum Print Resolution	1200 x 1200 dpi
Print Speed (Draft)	Up to 100 sq ft/hr
Maximum Print Width	60 inches (1524 mm)
Ink Type	Dye-based (HP 70 series)
Number of Ink Cartridges	6 (CMYKcm)
Connectivity	USB 2.0, Ethernet, Wi-Fi (optional)
Memory	512 MB
Hard Disk	40 GB
Media Handling	Roll feed, cut sheet
Media Sizes	Rolls up to 60 in width
Dimensions (W x D x H)	96 x 47 x 50 in (2440 x 1194 x 1270 mm)
Weight	Approximately 450 lbs (204 kg)
Power Consumption (Typical)	200 W
Operating Humidity	20-80% RH
Safety Certifications	CE, FCC, UL
Warranty	1 year on-site

Frequently Asked Questions - DesignJet D5800 HP

How do I load paper into the HP DesignJet D5800?

First, ensure the printer is powered on. Lift the roll cover, insert the paper roll onto the spindle, and feed the leading edge into the printer. The printer will automatically detect and align the paper. Use the Paper Load button on the front panel to confirm.

What types of paper can I use?

The HP DesignJet D5800 supports a wide range of media including bond, coated paper, glossy photo paper, tracing paper, and film. Use media specifically designed for large format inkjet printers to ensure best results. Consult the Media Guide for detailed specifications.

How do I replace the ink cartridges?

Open the ink access door on the front of the printer. Wait for the carriage to move to the replacement position. Press the button on the empty cartridge to release it, then insert a new HP 70 series cartridge until it clicks. Close the door and the printer will automatically prime the cartridge.

How do I clean the printheads?

From the printer control panel, navigate to Maintenance menu and select Clean Printhead. The printer will perform an automated cleaning cycle. For stubborn clogs, repeat the cycle up to three times. Avoid manual cleaning unless instructed.

How do I connect to a network?

Connect an Ethernet cable from the printer to your network switch. On the printer control panel, go to Setup > Network Settings and enable TCP/IP. For Wi-Fi, install the optional HP JetDirect wireless adapter and configure via the control panel or HP Utility.

How do I troubleshoot print quality issues?

If prints show streaks, banding, or misalignment, start by printing a Diagnostic Page from the control panel. Check for low ink or clogged printheads. Run the Printhead Cleaning routine. Ensure paper is correctly loaded and of suitable type.

How do I perform a firmware update?

Download the latest firmware from the HP Support website. Transfer the file to a USB flash drive. Insert the USB drive into the printer's USB port. On the control panel, go to Setup > Firmware Update and follow the prompts. Do not power off during update.

What is the recommended maintenance schedule?

HP recommends daily:

• Check ink levels
• Inspect paper path

Weekly:

• Run a printhead cleaning
• Clean exterior

Monthly:

• Replace maintenance cartridge
• Perform a full diagnostic

Refer to the manual for detailed intervals.

How do I store the printer when not in use?

If storing for more than a few days, ensure ink cartridges are sealed. Turn off printer and unplug. Cover with a dust cover. For long-term storage, remove ink cartridges and printheads and store in cool, dry place. Follow Storage Guidelines from HP.

Where can I find spare parts?

Spare parts such as ink cartridges, printheads, maintenance kits, and paper rolls are available from HP online store or authorized dealers. Use genuine HP parts for optimal performance. Check the user manual or HP website for part numbers.

USER MANUAL DesignJet D5800 HP

Your printer is a color inkjet printer designed for fast, high-quality printing, with a resolution of up to 2400 x 1200 optimized dpi from a 1200 x 1200 dpi input (using the Max. resolution for photo papers option).

• Maximum paper width of 1524 mm (60 in). Limited support for backlit paper up to 1550 mm (61 in) wide, using the optional extra-wide spindle.
• A four-ink system that provides a wide color range on polypropylene, matte fine-art papers and glossy photo papers for photographic and graphic arts prints.

Other sources of information

A complete user's guide and further information on your printer are available at HP's support website: www.hp.com/go/D5800/support

The guide provides information on the following topics:

• Introduction to the printer and its software
• Installing the software
• Setting up the printer
• Paper handling
• Handling ink cartridges and printheads
• Printing
• Color management • Practical printing examples
• Maintaining the printer
• Accessories
• Troubleshooting print-quality issues
• Troubleshooting paper issues
• Troubleshooting ink cartridge and printhead issues
• Troubleshooting general printer issues
• Front-panel error messages
• Getting help
• Printer specifications • Job-handling scenarios

Legal notices

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

For some countries/regions a printed HP Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy from www.hp.com/go/orderdocuments.

Safety precautions

The following precautions ensure the proper use of the printer and prevent the printer from being damaged. Follow these precautions at all times.

• Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical outlet with multiple devices.
• Ensure that the printer is well-grounded. Failure to ground the printer can result in electrical shock, fire, and susceptibility to electromagnetic interference.
• Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for service, see Using your printer.

- Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power cord. A damaged power cord can cause fire or electric shock. Replace a damaged power cord with an HP-approved power cord. - Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the printer. Doing so can cause fire, electric shock, or other serious hazards.

- Turn off the printer and unplug the power cable from the power outlet in any of the following cases:

• When you place your hands inside the printer
• If there is smoke or an unusual smell coming from the printer
• If the printer is making an unusual noise not heard during normal operation
• If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of the printer • During a thunderstorm • During a power failure

The front panel

The front panel has the following components, starting with the four direct-access keys:

1. Trigger media loading.
2. View information key. By pressing this key repeatedly, you can see information about all loaded papers, about the printer's connection to the computer, about the printer's ink level, and about the printhead status.
3. Pause printing key pauses printing after the current job is finished (not immediately). Press the key again to restart printing. This can be useful, for instance, when you want to change or load a roll, or change cartridges and/or printheads.
4. Form feed and cut key.
5. Front-panel display: displays errors, warnings, and information on using your printer.
6. Back key: to go to the previous step in a procedure or interaction. To go to the upper level, or leave the option in the menu, or when given an option.
7. Menu key: press to return to the main menu of the front-panel display. If you are already on the main menu it will display the status screen.
8. Down key: to go down in a menu or option, or to decrease a value, for example when configuring the front-panel display contrast or the IP address.
9. Power key: to turn the printer off or on, it also has a light to indicate the printer's status. If the power key light is off the printer is off. If the power key light is blinking green, the printer is starting up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer is in standby. If the power key light is blinking amber, the printer needs attention.
10. Cancel key: to abort a procedure or interaction.
11. Up key: to go up in a menu or option, or to increase a value, for example when configuring the front-panel display contrast or the IP address.
12. OK key: to confirm an action while in a procedure or interaction. To enter in a submenu in the menu. To select a value when given an option. If the status screen is displayed, this key takes you to the main menu.
13. Status light: indicates the printer's status. If the status light is solid green, the printer is ready. If it is flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber, the printer needs attention.

Front-panel error messages and codes

If an error message appears on the front panel that is not included in this list, and you are in doubt about the correct response, turn off the printer and then turn it back on. If the problem persists, contact HP Support. See Using your printer.

Error message or code Recommendation
[Color] cartridge has expired Replace the cartridge.
[Color] cartridge is missing Insert a cartridge of the correct color.
[Color] cartridge is out of ink Replace the cartridge.
[Color] printhead #[n] error: please remove Remove the incorrect printhead and insert a new printhead of the correct type (color and number).
[Color] printhead #[n] error: replace Remove the non-functional printhead and insert a new printhead.
Faulty cartridge. Replace [color] cartridge Replace the cartridge.
PDL Error: Ink system not ready Clean the printheads.
Replace [color] cartridge Replace the cartridge.
Reseat [color] cartridge Remove and reinsert the same cartridge.
26.n.01 (where n = the ink cartridge number) Remove ink cartridge n and reinstall it in the printer. If the error persists, replace the ink cartridge. If the problem persists, contact HP Support.
29.01	The maintenance cartridge is not inserted correctly. Open the maintenance cartridge door on the right side of the printer, make sure that the maintenance cartridge is correctly seated, and then close the door. If the problem persists, replace the maintenance cartridge. If the problem persists, contact HP Support.
32.1.01	A take-up reel error has occurred. Make sure that the paper is adequately taped to the take-up reel spindle core, and then make sure that the winding direction is correctly set.
32.2.01	The take-up reel cannot be detected. Make sure that the take-up reel sensor cable is correctly connected.
63.04	An input/output problem has occurred with the network card. Try the following remedies:Make sure that the network cable is correctly connected to the network card.Verify that your printer rmware is up to date.If the problem persists, contact HP Support.
81.01, 81.03, 86.01	Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed and is restricting the movement of the drive roller, lift the paper load lever and clear the obstruction. If the problem persists, contact HP Support.

Power specifications

Auto-ranging input voltage and current 100–127 V AC (±10%), 5 A
	220–240 V AC (±10%), 3 A
Frequency 50/60 Hz (±3 Hz)
Power 420 W maximum
	270 W printing
	< 48 W ready
	< 5 W asleep
	< 0.3 W off

Declaration of conformity

Declarations

According to ISO/IEC 17050-1 and EN 17050-1

	DoC #: BCLAA-1003-R16 Original/
Manufacturer's name: HP Inc.
Manufacturer's address: HP Printing and Computing Solutions S.L.U.
Camí de Can Graells, 1–21
08174 Sant Cugat del Vallès
Barcelona, Spain

declares, under its sole responsibility, that the product:

Product name and model(2):	HP DesignJet Z6800 Photo Production Printer series
	HP DesignJet Z6600 Production Printer series
	HP DesignJet Z6200 Photo Printer series
	HP DesignJet T7200 Printer series
	HP DesignJet T7100 Printer series
	HP DesignJet D5800 Production Printer series
Regulatory Model Number(1):	BCLAA-1003
Product options: All

conforms to the following product specifications and regulations:

Safety: IEC 60950-1:2005 (2nd Edition) + A1:2009 + A2:2013	EMC: EN 55032:2012 Class A
EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 / + AC:2011	CISPR 32:2012 Class A
CAN/CSA-C22.2 No.60950-1-07 + A1:2011 + A2:2014	EN 55022:2010 Class A
UL 60950-1 (Second Edition) + A1:2011 + A2:2014	CISPR 22:2008 Class A
EN 62479:2010	EN 55024:2010
	CISPR 24:2010
	EN 61000-3-2:2014
	IEC 61000-3-2:2014
	EN 61000-3-3:2013
	IEC 61000-3-3:2013
	FCC CFR 47 Part 15 Class A
	ICES-003, Issue 5 Class A

RoHS: EN 50581:2012 Other: ENERGY STAR Qualified Imaging Equipment Operational Mode (OM) Test Procedure

The product herewith complies with the requirements of the Low-Voltage Directive 2006/95/EC (until 19.4.2016), the Low-Voltage Directive 2014/35/EU (from 20.4.2016), the EMC Directive 2004/108/EC (until 19.4.2016), the EMC Directive 2014/30/EU (from 20.4.2016), the RoHS Directive 2011/65/EU, and carries the C€ marking accordingly.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.

Additional information

1. This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports; this number should not be confused with the marketing name or the product numbers.
2. This product was tested in a typical HP environment.

Jordi Gorchs, Manager

October 4, 2016

Large Format Printing Division

Local contact for regulatory topics only:

EU: HP Deutschland GmbH, HP HQ-TRE, 71025 Böblingen, Germany

U.S.: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501

http://www.hp.eu/certificates

Product Introduction

Barcelona October 4, 2016

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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