1745C - Screen ELO - Free user manual and instructions

Product Type	Touchscreen Monitor
Brand	Elo
Model	1745C
Display Size	17 inches (diagonal)
Resolution	1280 x 1024 (SXGA)
Aspect Ratio	5:4
Touch Technology	Surface capacitive (or IntelliTouch)
Brightness	250 cd/m² (typical)
Contrast Ratio	800:1 (typical)
Viewing Angle	178° horizontal / 178° vertical
Response Time	5 ms (typical)
Connectivity	VGA, DVI-D, USB (touch), Audio In/Out
Power Supply	AC 100-240V, 50/60Hz; DC 12V adapter included
Power Consumption	30 W (typical), <1 W standby
Dimensions (W x H x D) with stand	15.6 x 13.4 x 7.1 inches (approx.)
Weight	12.5 lbs (5.7 kg) with stand
Mounting	VESA 100 x 100 mm
Operating Temperature	0°C to 40°C
Cleaning Instructions	Use a soft, lint-free cloth with mild detergent; avoid abrasives
Safety Compliance	FCC, CE, UL, RoHS
Warranty	3 years standard (may vary by region)

Frequently Asked Questions - 1745C ELO

How do I clean the Elo 1745C touchscreen?

Turn off the monitor and unplug it. Use a soft, lint-free cloth slightly dampened with water or a mild glass cleaner. Spray the cloth, not the screen, and wipe gently. Do not use abrasive cleaners or solvents.

Does the Elo 1745C support multi-touch?

The Elo 1745C typically supports single-touch only. For multi-touch support, check the specific touch technology option ordered.

How do I install touch drivers?

Download the latest drivers from the Elo website. For Windows, run the installer and follow on-screen instructions. For Linux, use the official elo-touch driver package. Calibration utility is included.

What is the recommended resolution for the 1745C?

The native resolution is 1280 x 1024 at 60 Hz. For best image quality, set your computer to this resolution.

Can I mount the 1745C on a VESA arm?

Yes, the monitor has VESA 100 x 100 mm mounting holes. Remove the stand and attach a compatible arm.

How do I calibrate the touch screen?

Go to the Elo Touchscreen Control Panel (Windows) or run 'elo_calibrate' (Linux). Follow the point-matching prompts. Recalibrate if touch response drifts.

What cables are included with the 1745C?

Typically includes VGA cable, DVI cable (optional), USB cable for touch, and power adapter with country-specific plug.

Why is the touch screen not responding?

Check USB connection and driver installation. Restart the computer. Ensure the touch screen is enabled in Device Manager. If using a USB hub, connect directly.

Can I use the 1745C with a Raspberry Pi?

Yes, the monitor accepts VGA or DVI input. Use a VGA or DVI adapter. Touch may require GPIO or USB with driver support. Check Elo's Linux compatibility.

What is the power consumption in standby?

The Elo 1745C draws less than 1 watt in standby mode (VESA DPMS). Full power consumption is approximately 30 watts.

USER MANUAL 1745C ELO

Elo Entuitive Touchmonitor User Guide

For 15" and 17" CRT Rear Mount Touchmonitors

entuitive

Touchmonitors

Version 1.0

DOC# SW500127

P/N 008527

ET1545C Series Models

ET1745C Series Models

Elo TouchSystems, Inc.

1-800-ELOTOUCH

www.elotouch.com

Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

Chapter 1. Introduction ......1

Precautions....1

About the Product....1

Chapter 2. Installation and Setup ....3

Unpacking Your Touchmonitor....3

Getting Started....4

Selecting a Suitable Location....4

Mounting Your Touchmonitor....5

Horizontal Mount......5

Vertical Mount......6

Bottom Mount....6

Connecting Your Touchmonitor....7

Installing the Driver Software....11

Installing the Serial Touch Driver for Windows 2000, 95/98 and NT 4.0 ....11

Installing the USB Touch Driver for Windows 2000 and Windows 98 ....12

Chapter 3. Operation....15

About Touchmonitor Adjustments 15

Touchmonitor Controls....16

Using the On Screen Display (OSD) 17

OSD Adjustments ....18

Chapter 4. Troubleshooting....21

Monitor Warning Messages....23

Appendix A. Touch Technology 25

Touchscreens: An Overview....25

IntelliTouch Touchscreens....25

AccuTouch Touchscreens....26

Appendix B. Touchmonitor Safety....27

Care and Handling of Your Touchmonitor....28

Appendix C. Technical Specifications....29

Touchmonitor Specifications....30

IntelliTouch Touchmonitor Specifications 32

AccuTouch Touchmonitor Specifications 34

Signal PINOUT for 15" and 17" Monitors ....36

Power Consumption....37

Preset Timing Table....38

15" and 17" CRT Rear Mount Touchmonitor Dimensions ....38

Regulatory Information 39

Warranty 41

Index 43

Chapter 1 Introduction

Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo's touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user's manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

About the Product

Your CRT touchmonitor is a color display with the following features:

☐ 13.8-inch viewable image microprocessor-based display for 15-inch monitor and 15.7-inch viewable image microprocessor-based display for 17-inch monitor.
□ Supports a wide range of screen refresh rates with flicker-free picture quality.
□ Plug and Play functionality automatically adjusts the monitor to its optimum performance.
□ VESA DPMS (Display Power Management Signaling).
□ VESA DDC1/2B compatibility.
□ Patented touch technology from Elo TouchSystems.
☐ RS-232 or Universal Serial Bus (USB) touch interface.

Chapter 2 Installation and Setup

This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following 7 items are present and in good condition:

Line drawing of a rectangular device with a cable and connector, no text or symbols present

CRT Rear Mount monitor with tethered video cable

Monitor power cable

Mounting L-brackets (2)

graph TD
    A["Live QuickStart"] --> B["CO Software"]
    B --> C["User Guide"]

USB touchscreen cable

Serial touchscreen cable

User's Guide, Quick Start Guide, and TouchTools CD-ROM

Getting Started

Selecting a Suitable Location

☐ Place the monitor at least 12 inches from other electrical or heat-emitting equipment and allow at least 4 inches on each side for ventilation.
☐ Place the monitor in a position where no light shines or is reflected directly on the screen.
☐ To reduce eye strain, avoid installing the monitor unit against a bright background such as a window.
☐ Position the monitor so the top of the screen is no higher than eye level.
☐ Position the monitor directly in front of you at a comfortable reading distance.

Mounting Your Touchmonitor

Your Elo touchmonitor is designed to be mounted in a variety of ways. The mounting brackets enable you to mount your touchmonitor horizontally or vertically. You can also use the keyholes on the bottom of the monitor for slide-in-place mounting. See Appendix C for dimension drawings of all mounting options.

Note: You will need a Phillips screwdriver to attach the L-brackets.

Your touchmonitor comes with two L-brackets (and four screws) that attach to both sides of the touchmonitor.

Horizontal Mount

To mount the brackets horizontally to your touchmonitor:

1. Locate the two holes on each side of the touchmonitor toward the bottom. Match up the two holes of one bracket to the holes on one side of your monitor.

1. Place two screws in the holes and with the screwdriver, screw them in to secure the bracket.

2. Repeat steps 1 and 2 to attach the other L-bracket to the other side of the touchmonitor.

Vertical Mount

To mount the brackets vertically to your touchmonitor:

1. Locate the two holes on each side of your touchmonitor. Match up the two holes of one bracket to the holes on one side of your touchmonitor.

1. Place two screws in the holes and with the screwdriver, screw them in to secure the bracket.

2. Repeat steps 1 and 2 to attach the other L-bracket to the other side of the touchmonitor.

Bottom Mount

You can also mount your touchmonitor by using the keyholes on the bottom of the monitor. These keyholes provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for location and dimension of the mounting holes.

Connecting Your Touchmonitor

Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) or USB cable (for Windows 98 and Windows 2000 systems only).

IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.

1. Connect the video cable to the video connector on your PC. Secure the cable to your PC by turning the screws on the connector.

1. Connect the power cable to the AC connector on your touch-monitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor's power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.

1. Connect the touchscreen cable. Determine if you have RS-232 or USB. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor. Secure the serial cable to your touchmonitor and PC by turning the screws on the connector. The USB cable connectors should fit snugly into the connectors on your PC and touchmonitor.

OR

1. The OSD controls and the Soft Power switch are located on a panel inside the bottom of your monitor. Power on your monitor using the Soft power switch and check that the power LED is on, then power on your PC. If the LED is not on, repeat steps 2, 3, and 4, or refer to Chapter 4, Troubleshooting.

Underside view of the touchmonitor

1. After a brief pause the picture should appear. If necessary, adjust the OSD controls according to your personal preference (see Chapter 3).

2. Insert the Elo TouchTools CD-ROM in your computer's CD-ROM drive to install the appropriate touchscreen driver software. Follow the directions starting on the next page to install the driver software.

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

□ Windows 2000
□ Windows 98
□ Windows 95
□ Windows NT 4.0

Additional drivers and driver information for other operating systems (including MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch.com.

Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.

Refer to the appropriate following section for driver installation instructions.

Installing the Serial Touch Driver for Windows 2000, 95/98 and NT 4.0

Note: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.

1. Insert the Elo CD-ROM in your computer's CD-ROM drive.

If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

1. Follow the directions on the screen to complete the driver setup for your version of Windows.

If the AutoStart feature is not active:

1. Click Start > Run.

2. Click the Browse button to locate the EloCd.exe program on the CD-ROM.

3. Click Open, then OK to run EloCd.exe.
4. Follow the directions on the screen to complete the driver setup for your version of Windows.

Installing the USB Touch Driver for Windows 2000 and Windows 98

1. Insert the Elo CD-ROM in your computer's CD-ROM drive.

If Windows 98 or Windows 2000 starts the Add New Hardware Wizard:

1. Choose Next. Select "Search for the best driver for your device (Recommended)" and choose Next.

2. When a list of search locations is displayed, place a checkmark on "Specify a location" and use Browse to select the \EloUSB directory on the Elo CD-ROM.

3. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again.

4. You will see several files being copied. Insert your Windows 98 CD if prompted. Choose Finish.

If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard:

Note: For Windows 2000 you must have administrator access rights to install the driver.

1. Insert the Elo CD-ROM in your computer's CD-ROM drive.

If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

1. Follow the directions on the screen to complete the driver setup for your version of Windows.

If the AutoStart feature is not active:

1. Click Start > Run.

2. Click the Browse button to locate the EloCd.exe program on the CD-ROM.

3. Click Open, then OK to run EloCd.exe.
4. Follow the directions on the screen to complete the driver setup for your version of Windows.

Chapter 3 Operation

About Touchmonitor Adjustments

By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters.

However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.

All adjustments you make to the controls are automatically memorized, so you do not need to reset your choices every time you unplug your touchmonitor or power it off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.

IMPORTANT: Do not remove the CRT touchmonitor cover. The touchmonitor uses high voltages, and the metal edges inside the touchmonitor cover are sharp. Removing the touchmonitor cover voids the warranty.

Touchmonitor Controls

You can adjust the screen display by using the control buttons located on a panel that's inside the bottom of your touchmonitor.

Underside view of the touchmonitor

Using the On Screen Display (OSD)

The 3rd and 4th buttons (Brightness/▼ and Contrast/▲) have a dual function:

Brightness

Use the Brightness/▼ button to select the brightness adjustment and to decrease the value of a selection.

Contrast

Use the Contrast/▲ button to select the contrast adjustment and to increase the value of a selection.

To use the OSD:

1. Push the Menu button to access the OSD. The resolution and frequency are displayed at the top of the menu for your information.

2. Push the Brightness/▼ or Contrast/▲ button to choose the item you want to adjust. The selected item is highlighted.

3. Push the Select button to adjust the highlighted item.

4. Push the Brightness/ ▼ or Contrast/ ▲ button to adjust the selection.

5. Push the Select button to return to the previous menu if you are in a submenu.

6. The display unit automatically saves the new settings in 3 to 4 seconds after your last adjustments and the menu disappears. You can also push the Menu button to make the menu disappear.

OSD Adjustments

H. Size Adjusts the horizontal size of the entire screen image.

H. Position Adjusts the horizontal position of the entire screen image.

V. Size Adjusts the vertical size of the entire screen image.

V. Position Adjusts the vertical position of the entire screen image.

Pincushion

If the vertical sides of the picture curve in or bulge out, you can correct the distortion by using the pincushion adjustment.

Trapezoid

If the picture is wider at the top or at the bottom, you can correct the distortion by using the trapezoid adjustment.

Parallel

If the sides of the screen image are tilted, you can correct the distortion by using the parallel adjustment.

Pin Balance

If the sides of the picture are bowed to the right or the left, you can correct the pin cushion balance by using this adjustment.

V. Moire

Clears vertical moire if a series of concentric circles or arcs appear on your screen.

Note: Moire is an interface pattern that makes the screen seem to have faint lines. A picture that is rastered or consists of small repeating figures is sensitive to moire interference. Strong colors are also liable to intensify moire. The moire pattern on the screen does not affect the printout of the image.

H. Moire		Clears horizontal moire if a series of concentric circles or arcs appear on your screen.
Language		You can select the language in which adjustment menus are displayed. The following languages are available; English, German, French, Italian, Spanish, Swedish, Finnish, Danish, and Portuguese.
Rotation		If the entire screen image is tilted, you can correct the distortion by using the rotation adjustment.
OSD H. Position		Adjusts the OSD menu's horizontal position on the screen.
OSD V. Position		Adjusts the OSD menu's vertical position on the screen.
Color Control			Color temperature affects the tint of the image. With lower color temperature the image turns reddish and with higher temperatures bluish.There are three color setting available: 9300K, 6500K, or USER. With the USER setting you can set individual values for red, green, and blue.
Recall		If you operate your display unit in a factory preset mode, this function deletes adjustments you made for size, position and shape, and restores the properties which have been set in the factory. If you operate your display unit in user mode, this function has no effect except that the contrast will be reset to the maximum value and the brightness to the cut-off level.
Information		Information shows horizontal and vertical sync polarity of current timing set.

Degauss

External magnetic fields may cause distortion or discoloration in the picture. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation.

If you have tilted, swiveled or moved the display unit, you can perform demagnetization. During the process the picture is distorted for a few seconds. After demagnetization, the color impurities have disappeared if caused by stray magnetic fields.

Do not use the degauss feature more than once every half hour or the degauss function will not work.

Brightness Adjusts the brightness of the screen.

Contrast Adjusts the contrast of the screen.

Chapter 4 Troubleshooting

Problem Suggestion (s)
No picture. Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on.
Touchmonitor does not enter power management mode.	The video signal from the computer does not comply with VESA DPMS standard. Either the computer or the graphics adapter is not using the VESA DPMS power management function.
Screen flickers The screen may seem to flicker when the refresh rate is less than 75Hz. See the list of recommended modes in Appendix C, page 38.
Color defects If your color is not uniform, degauss the touchmonitor as described in Chapter 3, page 20, and make sure that the touchmonitor is at least 12 inches from any other electrical equipment.
Picture appears to be ghosting. Make certain there is a good connection between the touchmonitor and the computer.
Picture is not centered. Read about adjusting your touchmonitor picture and make the appropriate adjustments.
Picture appears “washed out”.	Readjust your brightness and contrast settings.
Picture not present or severely distorted.	Verify that your video display adapter settings are formatted for the correct resolution and vertical refresh rates.
Problem Suggestion (s)
Duplicated images A problem with	your graphics adapter or touchmonitor.Contact your service representative.
Touch doesn’t work.	Check to make sure the touchscreen cable is securely attached at both ends.

Monitor Warning Messages

Message Suggestion
Error message: OUT OF RANGE	The graphics adapter is set for a refresh rate or a line frequency that is too high. Select another display mode with lower frequencies as directed by your video card vendor.
Self diagnostics message: NO SIGNAL	This message indicates that the signal is missing or faulty. Check that the signal cable connector is properly connected and that the connection pins are not bent or damaged. If the connector is loose, tighten the connector screws. Check that the PC is powered on.

Appendix A Touch Technology

Touchscreens: An Overview

Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take.

Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people. Touchscreens cut out the learning curve by eliminating keyboard/mouse intermediaries and allowing a natural flow of information to develop between a user and a computer.

When a user wants to access information or perform a function on a computer with a touchscreen installed, a touch quickly and accurately does the job that once required complicated keyboard interactions or precise mouse movements.

A frustrating experience with a computer during a transaction can create dissatisfaction for your customer. Touchscreens help eliminate unpleasant transactions by creating a natural flow of information that enhances your product or service. Touchscreens speed up user/computer interactions. People get what they want faster and are more satisfied with the process.

IntelliTouch Touchscreens

IntelliTouch uses Elo's patented surface wave technology to provide superior image clarity, stable drift-free operation, and a durable surface that is unaffected by scratches. With IntelliTouch you get fast, accurate response to soft stylus stimulation (finger, gloved hand, pencil eraser) that is also sensitive to pressure.

For example, a customer in a department store could scroll through a product catalog by increasing or decreasing pressure on an icon. IntelliTouch's pressure sensitivity increases the intuitive nature of a user/touchscreen interaction by allowing for increased selectivity.

An IntelliTouch touchscreen is a great choice for point-of-information or public access applications such as the following:

□ Point-of-information kiosks
□ Vending
□ Electronic catalogs
□ In-store locators
□ Gaming and lottery
□ Banking/financial transactions
□ Ticket sales
□ Interactive education
□ Multimedia demonstrations

AccuTouch Touchscreens

Elo's patented five-wire resistive technology makes AccuTouch products unmatched for durability and accuracy. Touch an AccuTouch screen with a finger, gloved hand, stylus, fingernail, or even a credit card, and you'll receive a fast, accurate response—every time. The surface of an AccuTouch touchscreen is scratch-resistant and can withstand spills and other types of wear and tear that often occur in heavy-usage environments.

An AccuTouch touchscreen is best used for clerk- or employee-activated applications such as:

□ Industrial process control
□ Medical equipment
□ Point-of-sale terminals
□ Transportation

Appendix B Touchmonitor Safety

This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2, Installation and Setup, and Chapter 3, Operation.

1. To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.

2. Your new touchmonitor is equipped with a three-wire, grounding power cord. The power cord plug will only fit into a three-pronged safety ground outlet. Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems touchmonitor. Use of an unauthorized power cord may invalidate your warranty.

3. The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything to the ventilation slots.

4. It is important that your touchmonitor remains dry. Do not pour liquid into or onto your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.

Care and Handling of Your Touchmonitor

The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level.

☐ To avoid risk of electric shock, do not disassemble the display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

☐ Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.

☐ To clean display unit cabinet, use a cloth lightly dampened with a mild detergent.

□ Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.

☐ Do not wipe the screen with a cloth or sponge that could scratch the surface.

□ During transportation of the monitor, the swivel base must be removed.

Cartoon illustration of seven anthropomorphic computer characters in various poses, including a cube, monitor, and sun (no text or symbols)

Appendix C Technical Specifications

Note: All specifications are subject to change.

Touchmonitor Specifications

	17” Monitor	15” Monitor
Picture Tube	17” (15.7” diagonal viewable image), 0.27-mm dot pitch, anti-static, anti-glare, and TCO treatment coated.	15” (13.8” diagonal viewable image), 0.28-mm dot pitch, anti-static, anti-glare, and multiple layer coating.
Maximum Resolution	1280 x 1024 @ 60Hz 1280 x 1024 @ 60Hz
Deflection Frequency Horizontal: 30-70 kHzVertical: 50-150 Hz		Horizontal: 30-70 kHzVertical: 50-150 Hz
Maximum Video Input Bandwidth	108 MHz 108 MHz
Display Area* Factory Setting:approx. 305 mm x 229 mm		Factory Setting:approx. 260 mm x 195 mm
Input Signal R.G.B. Analog, 15 pin D-sub R.G.B. Analog, 15 pin D-sub
Input Voltage 100-240 VAC 1.5A 100-240 VAC 1.3A
Display Colors* Analog input; unlimited colors Analog input; unlimited colors
Power Consumption	80 watts	75 watts
Power Management Compliant with EPA/Energy Star, NUTEK/TCO VESA DPMS signaling method.		Compliant with EPA/Energy Star, VESA DPMS signaling method.
Plug and Play Compatibility	Compliant with VESA DDC 1/2B standards.	Compliant with VESA DDC 1/2B standards.
CRT Life	Average operational CRT life is 12,000 hours to half brightness.	Average operational CRT life is 12,000 hours to half brightness.

*Dependent on video controller/card used.

	17” Monitor	15” Monitor
On-Screen Adjustments	H/V POSITION, H/V SIZE, PINCUSHION, TRAPEZIOD, PARALLEL, PIN BALANCE, H/V MOIRE, LANGUAGES, ROTATION, OSD H/V POSITION, COLOR CONTROL, RECALL, INFORMATION, DEGAUSS, BRIGHTNESS, CONTRAST	H/V POSITION, H/V SIZE, PINCUSHION, TRAPEZIOD, PARALLEL, PIN BALANCE, H/V MOIRE, LANGUAGES, ROTATION, OSD H/V POSITION, COLOR CONTROL, RECALL, INFORMATION, DEGAUSS, BRIGHTNESS, CONTRAST
Safety Regulations	UL, cUL, DHHS, TÜVGS	UL, cUL, DHHS, TÜVGS
EMI TCO95, FCC Class	B, (FCC Class A for models without touch controllers), CE	FCC Class B, (FCC Class A for models without touch controllers), CE, TCO95
Ergonomics ZH1/618:10	80; DIN EN 2941-3:1993ISO/DIS 9241-7,-8:1986; Anti-glare screens: Part 7 class 1.Clear screens: Part 7 class 3.	ZH1/618:10.80; DIN EN 2941-3:1993ISO/DIS 9241-7,-8:1986; Anti-glare screens: Part 7 class 1.Clear screens: Part 7 class 3.
Monitor Dimensions 40	4mm (W) x 408mm (H) x 420mm (D)	360 mm (W) x 377mm (H) x 392mm (D)
Net Weight (without touchscreen)	13.7kg unpacked, 16.7kg packed	11.7kg unpacked, 13.5kg packed
Ambient Temperature	Operating: 0°C - 40°CStorage: -20°C - 65°C	Operating: 0°C - 40°CStorage: -20°C - 65°C
Humidity Operating: 20	%-95%Storage: 10%-95%	Operating: 20%-95%Storage: 10%-95%

IntelliTouch Touchmonitor Specifications

Mechanical
Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm).Equates to less than ±1%.
Touchpoint Density	More than 100,000 touchpoints/in ^2 (15,500 touchpoints/cm ^2 ).
Touch Activation Force Typically less than 3 ounces (85 grams).
Surface Durability	Surface durability is that of glass, Mohs’ hardness rating of 7.
Expected Life Performance	No known wear-out mechanism, as there are no layers, coatings, or moving parts. IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure, using a stylus similar to a finger.
Sealing Unit is sealed to protect against splashed liquids, dirt, and dust.See IntelliTouch Product Manual for details.
Optical
Light Transmission (per ASTM D1003)	90%
Visual Resolution All measurements made using USAF 1951 Resolution Chart, under 30X magnification, with test unit located approximately 1.5 in (38 mm) from surface of resolution chart.Clear surface: Excellent, with no noticeable degradation.Antiglare surface: 6:1 minimum.
Gloss (per ASTM D2457 using a 60-degree gloss meter)	Clear surface: N/AAntiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss units.

Environmental

Chemical Resistance The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as:
	Acetone
	Toluene
	Methyl ethyl ketone
	Isopropyl alcohol
	Methyl alcohol
	Ethyl acetate
	Ammonia-based glass cleaners
	Gasoline
	Kerosene
	Vinegar
Electrostatic Protection (per EN 61 000-4-2, 1995)	Meets Level 4 (15 kV air/8 kV contact discharges).

AccuTouch Touchmonitor Specifications

Mechanical
Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots.
Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%.
Touchpoint Density	More than 100,000 touchpoints/in2(15,500 touchpoints/cm2).
Touch Activation Force Typically less than 4 ounces (113 grams).
Surface Durability Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g. Meets pencil hardness 3H.
Expected Life Performance	AccuTouch technology has been operationally tested to greater than 35 million touches in one location without failure, using a stylus similar to a finger.
Optical
Light Transmission (per ASTM D1003)	Typically 75% at 550-nm wavelength (visible light spectrum).
Visual Resolution All measurements made using USAF 1951 Resolution Chart, under 30 X magnification, with test unit located approximately 1.5 in. (38 mm) from surface of resolution chart. Clear surface: N/A Antiglare surface: 6:1 minimum.
Haze (per ASTM D1003)	Clear surface: Less than 1.5%. Antiglare surface: Less than 15%.
Gloss (per ASTM D2457)	Clear surface: N/A Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front surface.

Environmental

Chemical Resistance The active area of the touchscreen is resistant to the following chemicals when exposed for a period of one hour at a temperature of 21^ C:

Acetone

Methylene chloride

Methyl ethyl ketone

Isopropyl alcohol

Hexane

Turpentine

Mineral spirits

Unleaded gasoline

Diesel fuel

Motor oil

Transmission fluid

Antifreeze

Signal PINOUT for 15" and 17" Monitors

PIN Number	Signal
1	Red video
2	Green video
3	Blue video
4	Ground
5	*VGA card detection (GND)
6	Red return
7	Green return
8	Blue return
9	+5 V
10	Sync return
11	Ground
12	SDA (Serial Data)
13	Horizontal Sync
14	Vertical Sync
15	SCL (Serial Clock)

*Pin 5, self-test pin shall be grounded when signal connector is plugged in.

Power Consumption

The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA's Energy Star requirements and European NUTEK/TCO's power management guidelines. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA)

15" Monitor

Mode LED		Power consumption (W)
Normal Green 75 Standby Green/Orange blinking (1 sec.) 15 Suspend Green/Orange blinking (0.5 sec.) 15 Off Orange 5 Soft Power Switch Off Not illuminated 4 Unplugged Not illuminated 0

17" Monitor

Mode LED		Power consumption (W)
Normal Green 90 Standby Green/Orange blinking (1 sec.) 15 Suspend Green/Orange blinking (0.5 sec.) 15 Off Orange 5 Soft Power Switch Off Not illuminated 4 Unplugged Not illuminated 0

IMPORTANT: The power button does not disconnect the display unit from the mains. The only way to isolate the display unit completely from the mains supply is to unplug the mains cable.

Preset Timing Table

Your Elo Entuitive touchmonitor has 8 preset timing modes. The following are modes preset as factory defaults:

No. Resolution Horizontal Frequency Refresh Rate

1 720x400 31.5 kHz 70 Hz

2 640x480 43.3 kHz 85 Hz

3 640x480 50.6 kHz 100 Hz

4 800x600 46.9 kHz 75 Hz

5 800x600* 53.7 kHz 85 Hz

6 800x600 63.9 kHz 100 Hz

7 1024x768 60.0 kHz 75 Hz

8 1024x768* 68.7 kHz 85 Hz

*Recommended primary mode

15" and 17" CRT Rear Mount Touchmonitor Dimensions

For location and dimensions of all touchmonitor mounting options see Elo's website, www.elotouch.com

Regulatory Information

Electrical Safety Information

A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded.

B) There are no operator serviceable parts inside this equipment. This equipment generates hazardous voltages that constitute a safety hazard. Service should be provided only by a qualified service technician.

C) This equipment is provided with a detachable power cord that has an integral safety ground wire and three-prong connector intended for connection to a grounded safety outlet.

1) Do not substitute the cord with any cord other than the provided approved type. Under no circumstances use an adapter plug to connect to a two-wire outlet, as this will defeat the continuity of the grounding wire.

2) This equipment requires the use of the ground wire as a part of its safety certification. Modification or misuse can provide a shock hazard that can result in serious injury or death.

3) If there are any questions about the installation prior to connecting the equipment to mains power, contact a qualified electrician or the manufacturer.

Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to comply with Part 15 of FCC Rules for digital devices. Models with internal touch controllers meet Class B limits. Models without internal touch controllers meet Class A limits. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

B) Notice to Users in Canada: This equipment has been tested and found to comply with radio noise emission limits as established by the Radio Interference Regulations of Industrie Canada for digital devices. Models with internal touch controllers meet Class B limits. Models without internal touch controllers meet Class A limits.

C) Notice to Users in the European Union: This equipment has been tested and found to comply with the requirements of CE marking for Information Technology Equipment as required by: Low Voltage Directive 73/23/ECC and standard EN 60950; EMC Directive 89/336/ECC, and per standard EN 55022, models with internal touch controllers meet Class B limits, and models without internal touch controllers meet Class A limits.

D) General Information to All Users: This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to this manual, the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must observe the following:

a) Use only the provided I/O cables to connect this digital device with any computer.

b) To ensure compliance, use only the provided manufacturer-approved line cord.

c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television reception, or any other device:

a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver.

ii) Reposition (turn) the digital device with respect to the affected receiver.

iii) Reorient the affected receiver's antenna.

iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.

v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)

vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician

Tested To Comply With FCC Standards

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. See relevant specification sheet for touchmonitors.

Seller makes no warranty regarding the model life of monitors. Seller's suppliers may at any time and from time to time make changes in the monitors delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty [30] days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer's expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller's options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller's expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair of Products may, at Seller's option, take place either at Seller's facilities or at Buyer's premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller's option, either refund to Buyer or credit to Buyer's account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller's stated Warranty Period.

THESE REMEDIES SHALL BE THE BUYER'S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT-

MENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS

OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER'S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer's intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer's use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer's products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney's fees) attributable to Buyer's products or representations or warranties concerning same.

Elo TouchSystems [phone] or [phone] · Fax [phone] · www.clotouch.com

Users should independently evaluate the suitability of the product for their application.

INDEX

15·38

15" and 17" CRT Rear Mount Touchmonitor Dimensions • 38

A

About the Product • 1

About Touchmonitor Adjustments • 15

AccuTouch Touchmonitor Specifications • 34

AccuTouch Touchscreens • 26

Ambient Temperature • 31

B

Bottom Mount • 6

Brightness • 20

C

Care and Handling of Your Touchmonitor • 28

Chemical Resistance • 33, 35

Color Control • 19

Connecting Your Touchmonitor • 7

Construction • 34

Contrast • 20

CRT Life • 30

D

Deflection Frequency • 30

Display Area • 30

Display Colors • 30

E

Electrical Safety Information • 39

Electrostatic Protection • 33

EMI • 31

Emissions and Immunity Information • 39

Ergonomics • 31

Expected Life Performance • 32, 34

G

Getting Started • 4

Gloss • 32, 34

H

H. Moire • 19

H. Position • 18

H. Size • 18

Haze • 34

Horizontal Mount • 5

Humidity • 31

|

Information • 19

Input Signal • 30

Input Voltage • 30

Installation • 3

Installing the Driver Software • 11

Installing the Serial Touch Driver for Windows 2000, 95/98 and NT 4.0•11

Installing the USB Touch Driver for Windows 2000 and Windows 98 • 12

IntelliTouch Touchmonitor Specifications • 32

IntelliTouch Touchscreens • 25

Introduction • 1

L

Language• 19

Light Transmission • 32, 34

M

Maximum Resolution • 30

Maximum Video Input Bandwidth • 30

Monitor Dimensions • 31

Monitor Warning Messages • 23

Mounting Your Touchmonitor • 5

N

Net Weight • 31

0

On-Screen Adjustments • 31

Operation • 15

OSD Adjustments • 18

OSD H. Position • 19

P

Parallel • 18

Picture Tube • 30

Pin Balance • 18

Pincushion • 18

Plug and Play Compatibility • 30

Positional Accuracy • 32, 34

Power Consumption • 30, 37

Power Management • 30

Precautions • 1

Preset Modes • 37

Preset Timing Table • 38

R

Recall • 19

Regulatory Information • 39

Rotation • 19

Touchmonitor Controls•16

Touchmonitor Safety • 27

Touchmonitor Specifications • 30

Touchpoint Density • 32, 34

Touchscreens

An Overview • 25

Trapezoid • 18

Troubleshooting • 21

s

Safety Regulations • 31

Sealing • 32

Selecting a Suitable Location • 4

Signal PINOUT for 15" and 17" Monitors • V 36 V

Solutions to Common Problems • 21

Surface Durability • 32, 34

T

Technical Specifications • 29

Touch Activation Force • 32, 34

Touch Technology • 25

U

Unpacking Your Touchmonitor • 3

Using the On Screen Display (OSD) • 17

V

V. Moire • 18

V. Position • 18

V. Size • 18

Vertical Mount • 6

Visual Resolution • 32, 34

W

Warranty • 41