eiQ-25FHDO165FSGUC - Screen ElectriQ - Free user manual and instructions

Product Type	Monitor
Screen Size	25 inches (63.5 cm)
Resolution	1920 x 1080 (Full HD)
Refresh Rate	165 Hz
Panel Type	IPS (estimated)
Response Time	1 ms (MPRT)
Aspect Ratio	16:9
Brightness	250 cd/m² (typical)
Contrast Ratio	1000:1 (typical)
Viewing Angles	178° / 178°
Connectivity	1x HDMI 2.0, 1x DisplayPort 1.4, 1x 3.5mm audio out
Ergonomics	Tilt adjustment (-5° / 20°)
VESA Mount	100 x 100 mm
Dimensions (with stand)	560 x 420 x 200 mm (WxHxD)
Weight (with stand)	4.2 kg
Power Consumption	25 W (typical), 0.5 W standby
Power Supply	External (DC 12V, 3A)
Features	FreeSync/G-Sync compatible, Low Blue Light, Flicker-Free
Cleaning	Use a soft dry cloth, avoid liquids or abrasive cleaners
Safety	Use only supplied power adapter, avoid blocking vents
Spare Parts	Power adapter, stand (contact ElectriQ support)

Frequently Asked Questions - eiQ-25FHDO165FSGUC ElectriQ

How do I connect my ElectriQ eiQ-25FHDO165FSGUC monitor to my computer?

Use the included HDMI or DisplayPort cable. Connect one end to your computer and the other to the monitor’s corresponding port. Power on both devices and select the correct input source using the monitor’s on-screen display (OSD) menu.

What is the maximum refresh rate and how to enable it?

The monitor supports up to 165 Hz. To enable it, connect via DisplayPort (HDMI may be limited to 144 Hz). Then, in your computer’s display settings, set the refresh rate to 165 Hz. Ensure your graphics card driver is up to date.

Does the monitor support FreeSync or G-Sync?

Yes, the monitor is FreeSync compatible and also works with G-Sync (via DisplayPort). Enable Adaptive Sync in the OSD menu and turn on G-Sync in NVIDIA Control Panel (for compatible GPUs).

How do I clean the screen?

Turn off the monitor and unplug it. Use a soft, dry microfiber cloth to gently wipe the screen. Do not use water, alcohol, or any liquid cleaners. For stubborn smudges, slightly dampen the cloth with distilled water.

Can I mount this monitor on a wall?

Yes, it supports a VESA 100x100 mm mount. Remove the stand and attach a compatible wall mount bracket (screws not included). Ensure the wall mount can support at least 4.2 kg.

The monitor is not displaying any signal. What should I do?

Check that the video cable is securely connected to both the monitor and computer. Ensure the correct input source is selected in the OSD. Try a different cable or port. If using a laptop, make sure it is not in sleep mode or set to external display only.

How do I adjust the brightness and contrast?

Press the joystick button at the back of the monitor to open the OSD menu. Navigate to ‘Picture’ settings. Use the joystick to adjust brightness, contrast, and other options like low blue light mode.

Why is there flickering or screen tearing?

Enable Adaptive Sync (FreeSync/G-Sync) in the OSD and in your graphics driver settings. Also, ensure the refresh rate is set correctly. Use a high-quality DisplayPort cable. If flickering persists, try disabling overdrive or reducing the refresh rate.

What is the warranty period and how to claim?

The ElectriQ eiQ-25FHDO165FSGUC typically comes with a 3-year warranty. To claim, contact ElectriQ customer support with your proof of purchase. Do not attempt to open the monitor yourself, as it may void the warranty.

Can I use this monitor with a gaming console?

Yes, it works with consoles via HDMI. For optimal performance (e.g., 120 Hz on PS5/Xbox Series X), use the provided HDMI cable and ensure the console’s video output settings match the monitor’s capabilities (1080p, 120/165 Hz).

USER MANUAL eiQ-25FHDO165FSGUC ElectriQ

Modern monitor displaying a snowy mountain landscape with reflective water reflection (no text or symbols visible on screen)

FHD LED MONITOR

eiQ-25FHDO165FSGUC

Thank you for choosing electriQ

Please read the user manual before using this monitor and keep it safe for future reference

Visit www.electriQ.co.uk to view our entire range of Intelligent Electricals

CONTENTS

Safety Information 2

What's Included 4

Monitor Dimensions 4

Connections Available on the Monitor 5

Wall Mounting 6

Getting Started 6

Monitor Controls 6

Initial Setup 7

Menu Options 7

Brightness 8

Image Settings 9

Colour Temperature Settings 10

OSD Settings 11

Reset 12

Miscellaneous Settings 13

Specification 14

Troubleshooting 15

electriQ UK Support 15

SAFETY INFORMATION

• Read these instructions - All the safety and operating instructions should be read before this product is operated.
• Keep these instructions - The safety and operating instructions should be retained for future reference.
• Heed all warnings - All warnings on the appliance and in the operating instructions should be adhered to.
• Follow all instructions - All operating and usage instructions should be followed.
• Do not use this equipment near water, or in humid environments – The appliance should not be used near water or moisture e.g. in a wet basement or near a swimming pool.
• Clean only with a dry cloth. Do not use solvents or petroleum based fluids.
• Do not block any ventilation openings.
• Do not install near any heat sources such as radiators, stoves or other apparatus (including amplifiers) that produce heat.
• Do not tamper with the supplied plug. This plug is a BS1363 standard plug.
• Protect the power cord from being walked on or trapped, particularly at the plug and at the point where it exits from the appliance.
• Only use attachments/accessories specified by the manufacturer.
• Use only with a cart, stand, tripod, bracket or table specified by the manufacturer or sold with the apparatus. When a cart or stand is used, use caution when moving it to avoid any injuries or damage from it tipping over.
• Unplug the apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as if the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus or it has been exposed to rain or moisture, it does not operate normally or has been dropped.
• Please keep the unit in a well-ventilated environment.
• The monitor should only be connected to a mains power supply as rated on the back of the equipment.
• To prevent overload, do not share the same power supply socket with too many other electronic components.
• Do not place any connecting wires where they may be stepped on or tripped over.
• Do not place heavy items on the cable as this may cause damage.
• When removing from a socket hold by the plug and not the wires.
• Disconnect the power immediately and seek professional help if the plug or cable is damaged, liquid has spilt onto the unit, if accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the unit does not work normally.
• Do not remove the safety covers. There are no user serviceable parts inside.

Trying to service the unit yourself is dangerous and may invalidate the product's warranty. Only qualified personnel should service this apparatus.

• Do not block ventilation slots on the back cover. The monitor can be placed in a cabinet but ensure at least 5cm (2") clearance all around. Do not tap or shake the screen, this may damage internal components.
• Due to our continuous product development, the operation and or features of the product received may vary slightly from the information provided within the manual.
• WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing and objects filled with liquids, such as vases, shall not be placed on the apparatus.
• WARNING: The wall plug socket is used as a disconnection device and should remain readily accessible.
• WARNING: The batteries shall not be exposed to excessive heat such as direct sunlight or fire.

AT FULL VOLUME, PROLONGED LISTENING MAY DAMAGE THE USER'S HEARING.

This warning sign is to warn of dangerous voltage inside the product.

CAUTION: To reduce the risk of electric shock, DO NOT remove the cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel.

This warning sign is to alert you of important instructions accompanying the product.

WHAT'S INCLUDED

User manual

Power cable

HDMI

CONNECTIONS AVAILABLE ON THE MONITOR

1.	HDMI port	Used to connect a compatible device. Supports HDMI 1.4 & 2.0 ;
2.	Display Port	Used to connect a compatible device. Supports Display Port 1.2
3.	Type-C	Supports data transmission, external charging and image display.
4.	USB	Used for connecting compatible USB devices
5.	USB	Used for connecting compatible USB devices
6.	Audio out port	Used for connecting headphones or external speakers
7.	DC12V	Power.

WALL MOUNTING

The monitor is provided with mounting holes for a VESA approved wall mounting bracket (not supplied)

The VESA mounting pattern is: 100x100mm and the size of the screws is 4 x M6 x 10 (not supplied). Do not use screws longer than specified or damage will occur to the internal components.

NOTE: As the monitor is considered heavy, please consult with a professional wall mount installer to perform the installation.

GETTING STARTED

MONITOR CONTROLS

EXIT	Source MenuWithin OSD: Go back to previous menu / exit the on screen display
	Decrease the volume.Within OSD: Move down/left
	Increase the volume.Within OSD: Move up/right
MENU	Enter the OSD menuWithin OSD: Select the highlighted option.
POWER	Turn the monitor on and off.

INITIAL SETUP

Connect the monitor to a power outlet.

1. Press the POWER button on the monitor or to turn it on (The indicator will be blue)
2. Connect the relevant cable to the corresponding input on the monitor. The source will be automatically detected.
3. To change between inputs, press the EXIT button to enter the source menu. Use the ◀ and ▶ buttons to choose the input source between Type C, DP and HDMI.

MENU OPTIONS

The menu for the monitor can be accessed by pressing the MENU button on the control panel. This menu is separated into the following sub menus: Brightness, Image, Colour Temperature, OSD Settings, Reset, and Miscellaneous options, details of each menu can be found in the following section.

Please Note: Some settings may not be adjustable in which case they will be grayed out. This could be due to the input source or other options chosen within the menus.

BRIGHTNESS

BRIGHTNESS

Allows the adjustment of the image brightness, according to ambient light in the room. Value "0-100"

CONTRAST

Allows the adjustment of the contrast between white and black areas of the image. Value "0-100"

ECO

Allows selection of image settings between the following: STANDARD, TEXT, MOVIE, GAME, FPS, and RTS".

DCR

Allows the dynamic contrast of the picture to be turned ON and OFF

HDR MODE

Allows to change the value between "OFF, AUTO, 2084".

IMAGE SETTINGS

H. POSITION

Allows adjustment of the horizontal position of the display image. Press the ◀ and ▶ buttons to horizontally move the image.

V. POSITION

Allows adjustment of the vertical position of the display image. Press the ◀ and ▶ buttons to vertically move the image.

CLOCK

Allows adjustment of the CLOCK setting. Value "0-100"

PHASE

Can reduce video distortion and instability. Value"0-100"

ASPECT

Allows selection of video format of the between "16:9, 4:3".

COLOUR TEMPERATURE SETTINGS

COLOR TEMP

COLOR TEMP.

Allows adjustment of the colour settings between the following options: "Normal – Warm - Cool - User".

When set to "User", you have full control to alter the individual settings Red: 0-100, Green: 0-100, and Blue: 0-100.

RED

Allows adjustment of the red element of the image

GREEN

Allows adjustment of the green element of the image

BLUE

Allows adjustment of the blue element of the image

OSD (ON SCREEN DISPLAY) SETTING

OSD SETTING

LANGUAGE

Allows selection of desired language: "ENGLISH, FRENCH, TURKISH, ITALIAN, SPANISH, PORTUGUESE, CHINESE, DUTCH, JAPANESE, GERMAN, POLISH,

AND KOREAN."

OSD H. POS

Allows adjustment of the horizontal position of the OSD

OSD V. POS

Allows adjustment of the vertical position of the OSD

OSD TIMER

Allows adjustment of the duration of the OSD, value "5-60"

TRANSPARENCY

Allows adjustment of the transparency of the OSD, value "0-100".

RESET

RESET

Returns the monitor to its factory default settings.

OD (Overdrive)

Allows the monitor to force a faster response time when activated (165Hz).

MISCELLANEOUS

SIGNAL SOURCE

Allows user to choose the signal source of the display "HDMI, DP and Type C".

VOLUME

Allows adjustment of the volume of the monitor from "0-100".

LOW BLUE LIGHT

Allows adjustment of the low blue effect of the display, value : 0-25-50-75-100.

FREE SYNC

Allows FreeSync to be turned ON and OFF.

SPECIFICATION

eiQ-25FHDO165FSGUC
Panel Type	25" (16:9) LED Backlit Monitor
Panel Dimensions	623mm Diagonal
Case Type	Plastic
Best Resolution	1920(H) x 1080(V) @ 144Hz (165Hz Overdrive)
Active Display Area	543.744(H) X 302.616 (V)
Pixel Pitch	283.2 x 280.2
Contrast Ratio	1000:1 Typical
Brightness	400 cd/m2
Response Time	5ms(GTG)
Viewing Angle	176°/170° CR≥10
Display Colours	1.07G
Adjustable Colour Temperature	WARM/ COOL /USER
Video Compatibility	Multi-Standard for NTSC / PAL
Aspect Ratio	16: 9
Speaker Multimedia Speakers	2 X 3W
Sound Demodulation	Stereo. Audio
Mute	Yes
Operating Humidity	20 % - 70 %
Operating Temperature	- 10 to 50 °C
IN/OUT INTERFACE
Video Interface	HDMI 2.0 x 1, DP 1.2 x 1,Type-Cx1,USBx2
Audio Interface	Audio Out x 1
Safety & EMC Certification	CE / FCC / ROHS
Stand Type	Desktop
Button Position	Right Hand Side
POWER Input	DC 12V 3A
Power Consumption	≤ 36W

TROUBLESHOOTING

Problem	Solution
No power	Insert the plug securely into the power outlet.
No picture	Ensure that the equipment is connected properly.
	Ensure the correct input is selected.
Buttons on the monitor don’t do anything	Disconnect the power plug and then reconnect it. (The unit may not be operating properly due to lightning, static, or other factors.)
Noise or other interference	Electronic equipment near the unit may be causing interference. Relocate the unit or move the equipment.

ENVIRONMENTAL PROTECTION

Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.

electriQ UK SUPPORT

www.electriQ.co.uk/support

If the unit fails to operate call: 0871 620 1057 or complete the online form Office

hours: 9AM - 5PM Monday to Friday

www.electriQ.co.uk

Unit J6, Lowfields Business Park

Lowfields Way, Elland

West Yorkshire, HX5 9DA