BFF781W - Freezer Tricity Bendix - Free user manual and instructions

Product Type	Freezer
Brand	Tricity Bendix
Model	BFF781W
Capacity	200 L
Energy Class	A+
Climate Class	SN-N-ST
Noise Level	42 dB
Temperature Range	-18°C
Defrost Type	Manual
Storage Time in Power Failure	12 hours
Freezing Capacity	10 kg/24h
Dimensions (H x W x D)	1450 x 600 x 600 mm
Weight	60 kg
Power Supply	220-240V, 50Hz
Adjustable Thermostat	Yes
Reversible Door	Yes
Interior Light	Yes
Number of Drawers	4
Star Rating	4 Star
Refrigerant	R600a
Installation Type	Freestanding
Color	White

Frequently Asked Questions - BFF781W Tricity Bendix

How do I set the temperature on my Tricity Bendix BFF781W freezer?

Turn the thermostat control dial inside the freezer. A higher number sets a colder temperature. Typically, a setting of 3-4 is recommended for normal use.

How often should I defrost the freezer?

Defrost when frost build-up reaches about 5 mm. For best efficiency, defrost every 6 months or when necessary. Use a plastic scraper, never sharp tools.

Can I reverse the door hinge on my BFF781W?

Yes, the door is reversible. Follow the instructions in the manual to transfer hinges to the opposite side. You may need assistance.

What do the star ratings mean on the freezer?

The 4-star rating indicates the freezer can store frozen food at -18°C and can freeze fresh food. One star = -6°C, two star = -12°C, three star = -18°C (no freezing fresh), four star = -18°C with freezing capability.

How long will food stay frozen during a power outage?

Typically, 12 hours. Keep the door closed to maximize storage time. Do not refreeze thawed food.

Why is my freezer making unusual noises?

Noises like clicking, humming, or gurgling are normal due to the compressor and refrigerant flow. If you hear loud rattling, check that the freezer is level and not touching walls.

How do I clean the freezer?

Unplug the freezer, remove food and drawers. Wash the interior with a mild solution of baking soda and warm water. Rinse and dry thoroughly. Clean the condenser coils (if accessible) every 6 months.

What should I do if the freezer does not start?

Check the power cord, outlet, and circuit breaker. Ensure the thermostat is not set to 0. If it still doesn't start, contact a service technician.

How can I save energy with my freezer?

Place the freezer in a cool, dry location away from heat sources. Keep the door closed as much as possible. Defrost regularly and ensure door seals are clean and tight.

What is the recommended temperature for storing ice cream?

Ice cream requires a temperature of about -18°C or colder. If your freezer's thermostat is set correctly, ice cream will be firm but scoopable.

USER MANUAL BFF781W Tricity Bendix

Operating and Installation Instructions

CONTENTS

Warnings.	page 3
Conservation	page 4
Installation	page 5
Positioning.	page 5
Before using.	page 5
The electrical connections.	page 6
Instructions for totally built-in appliances	page 7
Door reversibility.	page 7
Your appliance.	page 10
Operation	page 11
Setting the temperature.	page 11
The freezer compartment.	page 11
Freezing fresh food.	page 11
Thawing.	page 11
Making ice cubes.	page 11
Health and safety guidelines.	page 12
Fresh food refrigeration.	page 13
Positioning the door shelves.	page 13
Defrosting.	page 13
Maintenance and cleaning.	page 14
Internal cleaning.	page 14
When the appliance is not in use.	page 14
Changing the light bulb.	page 14
What happens if something goes wrong?	page 15
Guarantee conditions.	page 16
Tricity Bendix Service Centres.	page 17

TECHNICAL SPECIFICATIONS

POWER SUPPLY VOLTAGE AND FREQUENCY		220-240 V / 50 Hz
TOTAL POWER ABSORBED		170 W
AVERAGE DAILY UNITS ELECTRICITY*		1.90 kWh
GROSS CAPACITY
	Fridge	217 l
	Freezer	75 l
NET CAPACITY
	Fridge	212 l
	Freezer	55 l
STAR RATING		***

* This figure is based on standard test results in accordance with European Standard EN 153. Actual consumption will depend on how the appliance is used and where it is located.

IT IS MOST IMPORTANT THAT THIS INSTRUCTION BOOK SHOULD BE RETAINED WITH THE APPLIANCE FOR FUTURE REFERENCE. SHOULD THE APPLIANCE BE SOLD OR TRANSFERRED TO ANOTHER OWNER, OR SHOULD YOU MOVE HOUSE AND LEAVE THE APPLIANCE, ALWAYS ENSURE THAT THE BOOK IS SUPPLIED WITH THE APPLIANCE IN ORDER THAT THE NEW OWNER CAN GET TO KNOW THE FUNCTIONING OF THE APPLIANCE AND THE RELEVANT WARNINGS.

THESE WARNINGS ARE PROVIDED IN THE INTEREST OF SAFETY. YOU MUST READ THEM CAREFULLY BEFORE INSTALLING OR USING THE APPLIANCE.

“ This appliance is designed to be operated by adults. Children should not be allowed to tamper with the controls or play with the product.
“ Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person.
“ This product should be serviced by an authorised Tricity Bendix Service Centre, and only genuine spare parts should be used.
“ It is dangerous to alter the specifications or modify this product in any way.
“ Care must be taken to ensure that the appliance does not stand on the electrical supply cable.
“Tricity Bendix domestic refrigerators, freezers and fridge/freezers are designed to be used specifically for the storage of edible foodstuffs only.
There are working parts in this product which heat up. Always ensure that there is adequate ventilation as a failure to do this will result in possible food loss. See installation instructions.
“Parts which heat up should not be exposed. Wherever possible, the back of the appliance should be close to a wall but leaving the required distance for ventilation as stated in the installation instructions.
“Before defrosting, cleaning or maintenance work is carried out, be sure to switch off the appliance and unplug it.
“ Frozen food must NOT be re-frozen once it has thawed out.
“ Do not place carbonated or fizzy drinks in the freezer as it creates pressure on the container, which may cause it to explode, resulting in damage to the appliance.

The cooling plate or refrigerated freezer shelves in this appliance contain channels through which the refrigerant passes. If these are punctured this would cause substantial damage to the appliance and result in food loss. DO NOT USE SHARP INSTRUMENTS to scrape off frost or ice. Under NO circumstances should solid ice be forced off the lining or shelves. Solid ice should be allowed to thaw, when defrosting the appliance. See Defrost instructions.
“ The appliance should be left for 2 hours after installation before it is turned on in order to allow the refrigerant to settle.
“ This appliance is heavy. Care should be taken when moving it.
“ Do not remove items from the freezer if your hands are damp/wet, as this could cause skin abrasions or “frost/freezer burns”.
“ Ice lollies can cause “frost/freezer burns” if consumed straight from the freezer.
“ Manufacturers’ storage recommendations should be strictly adhered to. Refer to relevant instructions.
“ Under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Refer to your local Tricity Bendix Service Centre and always insist on genuine spare parts.

CONSERVATION

In the interests of the Environment:

When disposing of your old fridge, freezer or fridge/freezer.

Help to keep your country tidy – use authorised disposal sites for your old appliances.

For maximum efficiency:

Make sure that the appliance is cleaned properly.

Make sure that the door is closed properly.

Do not position the appliance near to sources of heat.

Do not over-fill your appliance, air MUST be allowed to circulate.

INSTALLATION

Warning

IF YOU ARE DISCARDING AN OLD APPLIANCE THAT HAS A LOCK OR CATCH ON THE DOOR, YOU MUST ENSURE THAT IT IS MADE UNUSABLE TO PREVENT YOUNG CHILDREN BEING TRAPPED INSIDE.

Positioning

This appliance is designed to operate in ambient temperatures between 10^ C ( 50^ F) and 32^ C ( 90^ F). It should be located in a dry atmosphere, out of direct sunlight and away from extreme temperature e.g. not next to a cooker or other sources of direct heat, or in a very cold room e.g. an outhouse, where the temperatures may fall below 10^ C ( 50^ F). If these temperatures are exceeded i.e. colder or warmer, then the appliance may not operate correctly.

For building-in and door reversibility, if necessary, refer to the relevant instructions in the following pages.

Before using

Remove all securing tapes. Wash inside the appliance with lukewarm water and bicarbonate of soda (5 ml to 0.5 litre of water). Do not use soap or detergent as the smell may linger. Dry thoroughly.

The electrical connections

WARNING: THIS APPLIANCE MUST BE EARTHED.

The manufacturer declines any liability should this safety measure not be observed.

If the plug that is fitted to your appliance is not suitable for your socket outlet, it must be cut off and the appropriate plug fitted.

Remove the fuse from the cut off plug.

The cut off plug should then be disposed of to prevent the hazard of shocks in case it should be plugged into a 13amp socket in another part of your home.

Important

The wires in the mains lead are coloured in accordance with the following code:

Green and Yellow - Earth

Blue - Neutral

Brown - Live

If you fit your own plug, the colours of the wires in the mains lead of your appliance may not correspond with the markings identifying the terminals in your plug, proceed as follows:

Fig. 1

Connect the Green and Yellow (earth) wire to the terminal in the plug which is marked with the letter «E» or the earth symbol ⊕ or coloured green and yellow.

Connect the blue (neutral) wire to the terminal in the plug which is marked with the letter «N» or coloured black.

Connect the brown (live) wire to the terminal in the plug which is marked with the letter «L» or coloured red.

The plug moulded onto the lead incorporates a fuse. For replacement, use a 13amp BS1362 fuse. Only ASTA or BSI approved fuses should be used.

The plug must not be used if the fuse cover/carrier is lost. The cover/carrier is indicated by the coloured insert at the base of the plug.

A replacement cover/carrier must be obtained from your local Tricity Bendix Service Centre whose address is listed at the back of this instruction manual.

This appliance complies with the E.E.C. Directive No. 87/308 of 2.6.87 relative to radio interference suppression.

CE This appliance complies with the following E.E.C. Directives:

• 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications;
• 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.

Please ensure that when the appliance is installed it is easily accessible for the engineer in the event of a breakdown.

Instructions for totally built-in appliances

Door reversibility (Fig. 2)

graph TD
    A["Component P"] --> B["Internal Structure"]
    B --> C["Component P1"]
    C --> D["Internal Structure"]
    D --> E["Component P"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#ffc,stroke:#333

Fig. 2

Right-hand opening

Remove pins (P) and (P1).

Left-hand opening

Remove (P) from both sides and also remove the door. Remove centre hinge (A) and refit it on the opposite side.

Refit the door and (P) on the left-hand side and remove (P1) from the right-hand side.

Recess dimensions

Height 1780 mm

Depth 550 mm

Width 560 mm

To ensure adequate ventilation, allow the clearances shown in figure 3.

Fig. 3

Push appliance into housing until stop strip (A) touches the kitchen unit.

Fig. 4

Isometric view of a refrigerator with a staircase and labeled component (no text or symbols)

If after having carried out the operation previously described there is still some space left between the appliance and the kitchen unit, fit the trimming, provided with the appliance, on the stop strip (A).

Fig. 5

Open the door and push the appliance against the side of the kitchen unit opposite to that of appliance hinges.

Fasten the appliance with 4 screws provided in the kit included with the appliance. Snap vent grille (C) and hinge cover (D) into position.

Fig. 6

Press in the joint covers between the appliance and the kitchen unit.

Technical line drawing of a curved mechanical component with an arrow indicating motion (no text or symbols)

Fig. 7

Apply covers (B) on joint cover lugs and into hinge holes.

Technical line drawing of a mechanical assembly with labeled component B (no text or symbols beyond label)

Fig. 8

Position the runners (H) at the top and bottom of the inside of the kitchen unit as shown in Fig. 8 and mark the position of the external holes.

After preparing the holes, screw the runners to the kitchen unit door using 3.5x16 mm screws.

Fig. 9

Open both the appliance door and that of the kitchen unit to approx. 90°.

Place the little plates over the runners. Hold the doors of the appliance and the unit together and mark the holes.

Fig. 10

Remove the little plates and make the holes with a diam. of 2 mm. Replace the little plates over the runners and screw in the screws provided (3.5x16 mm).

For the alignment of the kitchen unit door, if necessary, use the clearance size of the slotted holes.

At the end of the procedure, check that the doors of the appliance and the kitchen unit open properly.

Technical line drawing of a mechanical bracket with two mounting holes (no text or symbols)

Fig. 11

If the appliance is fixed to the side of the kitchen unit, simply slacken the screws in fixing brackets (F), move the brackets as shown in the figure and re-tighten the screws.

Then fit cover (G).

Fig. 12

A - Thermostat control for fridge and freezer compartments
B - Dairy compartment
C - Can storage shelves
D - Movable shelf
E - Bottle storage shelf
F - Freezing fresh foods
G - Storing frozen food
H - Salad drawers
I - Glass shelf (for storing fresh meat)
J - Storage shelves

Setting the temperature

The temperature inside the refrigerator and freezer is regulated by a single thermostat with 6 temperature positions and one «OFF» (O) position.

Position 1 = minimum cold

Position 6 = maximum cold

Turn the thermostat dial to the required position; the intermediate position is usually the most suitable.

The thermostat setting can vary as the temperature inside the refrigerator compartment depends on the following factors:

• room temperature
  – how often the door is opened
  – how much food is stored
• position of the appliance

Important

If the refrigerator is not defrosting correctly, it is possible that because a very low temperature has been selected and the motor is working continuously, which prevents the defrost cycle from operating.

To ensure correct defrosting, a lower number should be selected on the thermostat and you should notice that the motor cuts out from time to time, which is correct.

If you wish to return to a lower temperature, turn the thermostat to a higher number; however you should turn the setting lower occasionally to allow automatic defrosting.

To ensure that the appliance is working efficiently when the room temperature drops below 14^ C, a switch is located next to the thermostat (Fig. 12).

No damage can be caused by leaving the switch in this position for any period of time (see page 15 Low ambient operation).

Fig. 13

A - Thermostat dial
B - Ambient switch

The freezer compartment

The four-star freezer compartment is suitable for storage of commercially frozen food and for freezing fresh foods.

Freezing fresh food

It is not necessary to adjust the thermostat setting when freezing fresh food.

In any 24 hours you can freeze up to 3.5 kg.

Place food to be frozen in the bottom drawer of the freezer as this is the coldest part.

Caution

In the event of a power cut the food in the freezer will not be affected if the power cut is short and if the freezer is full. Do not open the door. Should the food begin to thaw, it must be consumed quickly and must not be re-frozen (see page 16).

DEFROSTED COOKED FOOD MUST NOT BE REFROZEN.

Thawing

Food can be thawed in a number of ways, depending on the type of food and the size of the packs.

Meat, fish and fruit should be thawed in the refrigerator compartment and small pieces of meat or poultry can even be cooked while still frozen, but you must ensure that it is thoroughly cooked through.

Vegetables should be directly immersed in boiling water; ready-cooked dishes can be placed directly in the oven in their aluminium wrapping.

A microwave oven is particularly suitable for thawing any type of frozen or deep-frozen food: follow the oven instructions, particularly regarding the placement of aluminium wrapping or containers in the oven.

Making ice cubes

The appliance is provided with one plastic ice cube tray.

Fill the tray 3/4 full to allow the ice to expand and place it in one of the freezer drawers.

To turn out the ice cubes simply give the tray a slight twist to release the cubes.

Because of consumer demand, preservatives have been removed from many pre-prepared foods. This together with the changes in shopping habits to a once-a-week shop, mean that safe handling and storage of food is even more important than ever.

The following tips should help you to ensure that the food in your home is in as perfect condition as possible.

" Keep the time between buying chilled food and placing it in your fridge as short as possible. Tests showed that the temperature of 1 litre of orange juice rose to 22^ in an hour between the supermarket and home. It then took 11 hours to get down to 7^ in the refrigerator.

" Keep the refrigerator door closed as much as possible. Remember that warm air is flowing in as you are deciding what to have for tea!

“ Do not push food together too much, try to allow air circulate around each item.

“ Cool cooked food as quickly as possible but do NOT place in the refrigerator or freezer until cool. (Leave food in a place as cool as possible in order that it can then be placed in the refrigerator or freezer as soon as possible).

“ Do NOT mix raw and cooked meat, they must be in separate containers. Take care not to let the meat juices drip onto other food. If the meat does drip, remove everything and clean thoroughly.

“ Do not store food uncovered.

“ The best way to defrost food is to put it in the refrigerator to thaw slowly.

"Remove suspect food from your refrigerator and clean the interior with a solution of bicarbonate of soda in warm water (5ml to 0.5 litre of water).

" Never allow spillages to dry and harden.

" Ensure that food placed in the freezer is dated and labelled and used in date order to ensure that food is consumed at its best.

“ It is important that food is used before its “best before” date.

"Store eggs in the egg rack provided in the refrigerator door. Discard any broken or cracked eggs.

“ Regularly check the refrigerator door seal to ensure that it is clean and free from bits and pieces.

“Always wash your hands with soapy water and dry them with a clean towel before handling food.

" Keep work surfaces clean and avoid cross contamination by not using the same work surface or knife, without washing them thoroughly in between.

“ Use kitchen roll wherever possible for cleaning up food. If you use a dishcloth, be sure to boil it frequently.

“ The fresh foods to be frozen must be fresh and of the best quality.

“ The size of each pack should be small enough to ensure that it is used in one go. Small packs freeze more quickly and uniformly and give better results.

“Frozen food, once thawed, must not be refrozen. Lean food keeps better and longer than fatty food, salt reduces the storage time.

“Wrap the food in polythene or aluminium freezing bags or foil so that they adhere to the food and provide an airtight seal.

" Packaging which is swollen or has traces of refrozen water droplets on the pack could indicate that the product has not been kept at a suitable temperature and that it may have lost its original quality. Partially thawed food must not be refrozen, it must be consumed within 24 hours. Never exceed the storage times indicated.

" Never place hot food, bottles or cans of fizzy drink in the freezer as they may explode. Containers with a lid must not be filled to the brim.

“ Do not open the door or place extra fresh food in the freezer next to food which is already frozen as this could cause the temperature of the frozen food to rise and its quality and storage life to reduce.

Fresh food refrigeration

To obtain the best performance, do not store warm food or evaporating liquids in the refrigerator; do cover or wrap the food, particularly if it has a strong flavour.

Do not cover the shelves with any protective material, such as paper, cardboard or plastic, which may obstruct the air circulation through them.

To help you use your refrigerator correctly, here are some more useful hints:

Raw meat (beef, pork, lamb & game): wrap in polythene bags and place on top of the salad crisper.

Meat can only be stored safely in this way for one or two days at the most.

Fruit & vegetables: these should be thoroughly cleaned and placed in the bottom salad crispers.

Butter & cheese: these should be placed in special air-tight containers or wrapped in aluminium foil or polythene bags to exclude as much air as possible.

Milk bottles: these should have a cap and should be stored in the bottle rack on the door.

The walls of the refrigerator are equipped with runners so that shelves can be positioned as desired.

Line drawing of a hand holding a shelf with a ruler, no text or symbols present

Fig. 14

Positioning the door shelves

To permit storage of food packages of various sizes, the door shelves can be adjusted in height.

To make these adjustments proceed as follows:

Gradually pull the shelf in the direction of the arrows until it comes free, then reposition as required.

Technical line drawing of a mechanical component with a black arrow pointing to a circular feature, labeled PR187 (no text or symbols beyond label)

Fig. 15

Defrosting

Refrigerator

The refrigerator automatically defrosts every time the compressor stops.

Important

To avoid defrost water overflowing into the fridge, periodically clean the water discharge hole in the centre of the V shaped drip collector at the back of the refrigerator compartment behind the salad drawer. Use the special cleaner provided which you will find already inserted into the discharge hole (Fig. 15).

Illustration of a hand holding scissors inside a circular frame, with arrows indicating rotation (no text or symbols)

Fig. 16

Remember to wash the defrost cleaner in hot soapy water at regular intervals. Dry thoroughly before replacing.

Freezer

The freezer compartment of this model is of the «frost-free» type. This means that no frosting occurs on the inner walls of the compartment or on food during operation.

The absence of frosting is achieved by constant circulation of cold air inside the compartment, produced by an automatic fan blower.

The water produced by defrosting flows away - in the case of both the freezer and refrigerator compartments - through special drainage grooves into a container positioned at the back of the appliance above the compressor where it then evaporates.

Attention!

«In the event of a power failure causing the temperature within your freezer to rise, do not re-freeze the food without checking its condition. The following guidelines should assist you.»

Ice-cream: once thawed should be discarded.

Fruits & Vegetables: if soft should be cooked and used up.

Breads & Cakes: can be re-frozen without danger.

Shellfish: should be refrigerated and used up quickly.

Cooked Dishes: i.e. casseroles should be refrigerated and used up.

Large Pieces of Meat: can be re-frozen providing there are still ice crystals remaining within them.

Small Joints: should be cooked and can then be re-frozen as cooked dishes.

Chicken: should also be cooked and re-frozen as a cooked dish.

MAINTENANCE AND CLEANING

Before any maintenance or cleaning work is carried out, DISCONNECT the appliance from the ELECTRICITY supply.

Internal cleaning

Clean the inside and accessories with warm water and bicarbonate of soda (5ml to 0.5 litre of water). Rinse and dry thoroughly.

NEVER USE DETERGENTS, ABRASIVE POWDERS, HIGHLY PERFUMED CLEANING PRODUCTS OR WAX POLISHES, TO CLEAN THE INTERIOR AS THESE WILL DAMAGE THE SURFACE AND LEAVE A STRONG SMELL.

Clean the drain hole of the water trough at regular intervals and make sure that the drain hole is never obstructed, so that the defrost water may flow freely.

When the appliance is not in use

When the appliance is not in use for long periods, disconnect from the electricity supply, empty all foods and clean the appliance, leaving the doors ajar to prevent unpleasant smells.

Changing the light bulb

Should the interior light fail to work, first switch off the appliance and disconnect from the electricity supply, then replace the bulb as follows, see Fig. 16.

Diagram of a hand using a tool to adjust or install a mechanical component, showing no text or symbols.

Fig. 17

Unscrew the light cover and then pull it outward toward the middle of the cabinet. Unscrew the bulb and replace it with a new 15 watt bulb (available from your nearest Tricity Bendix Service Centre).

Replace the light cover by sliding it into its original position and replacing the screw.

WHAT HAPPENS IF SOMETHING GOES WRONG?

Before contacting your local Tricity Bendix Service Centre, check the following points:

The appliance does not work...

Check that:

“ There is power at the socket.
" Ensure that there is not a power cut by checking the household lights.
" The fuse has not blown.
“ The air circulation passages are not covered.
“ The thermostat dial is in the correct position.

Vibration or abnormal noises...

"You may hear faint gurgling or bubbling sounds when the refrigerant is pumped through the coils of tubing at the rear, to the cooling plate/evaporator. When the compressor is on, the refrigerant is being pumped round, and you will hear a whirring or pulsating noise from the compressor.
A thermostat controls the compressor, and you will hear a faint “click” when the thermostat cuts in and out.

Traces of water on the bottom of the fridge compartment...

Check that:

“ The defrost water discharge hole is not obstructed.

The light does not come on...

Check that:

“ The bulb is fitted correctly.
"Replace the bulb if it has blown.

Fridge does not defrost...

Check that:

“ The thermostat setting is not too high (see page 11).

Other points to check...

Check that:

“Have you turned the thermostat to the correct setting?
“Have doors been left open causing the temperature to rise?
“ Sometimes the freezer door will be difficult to open shortly after you have closed it. Don’t worry this is due to pressure difference which will quickly equalise and allow the door to open normally.

Low ambient operation

During prolonged periods of low ambient temperatures ie: +10°C and lower, the compressor on a single compressor fridge freezer can remain inoperative during this time. This is due to the air temperature within the refrigerator compartment remaining at 6°C or under thus not calling the thermostat to energise the compressor.

On frost free units this situation can then lead to the food in the freezer compartment defrosting because there is no longer a circulation of cold air around the food.

Unlike a traditional freezer there is no build up of ice within the unit which can prolong the storage of food during these periods of low ambient.

If, after the above checks, there is still a fault, call your local Tricity Bendix Service Centre, whose address can be found at the back of this manual, and also in your local telephone directory under «T». Please make sure you give the model and serial number of the appliance. This information can be found on the rating plate inside the fridge compartment on the left side behind the vegetable drawer, or on the guarantee certificate.

Original spare parts can be purchased from Tricity Bendix Service Centres.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.

Before contacting your local Tricity Bendix Service Centre, make a note of the model and serial number. This information can be found on the rating plate situated inside the cabinet behind the bottom fridge/freezer drawer.

PEACE OF MIND FOR TWELVE MONTHS

Guarantee conditions

We, Tricity Bendix, undertake that if, within twelve months of the date of the purchase, this Tricity Bendix appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:

“ The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
“ The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions.
“ The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

All service work under this guarantee must be undertaken by a Tricity Bendix service representative or authorised agent.

Any appliance or defective part replaced shall become the property of Tricity Bendix.

This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a charge will be made.

Exclusions

This guarantee does not cover:

" Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic, or vacuum cleaner drive belts, brushes or dust bags.
“Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.
“Appliances found to be in use within a commercial environment, plus those which are the subject of rental agreements.
“ Products of Tricity Bendix manufacture which are NOT marketed by Tricity Bendix.
“ EU Countries - The standard guarantee is applicable but is subject to the owner's responsibility and cost to ensure the appliance meets the standards set by the country to which the product is taken. Proof of purchase may be required. Tricity Bendix Aftersales Service in the country concerned, with whom Tricity Bendix have an arrangement, will be pleased to advise further.

Tricity Bendix After Sales Service Service Centres Addresses

CENTRE POSTAL DISTRICTS SERVICE APPTS. ADDRESS
ABERDEEN AB 01224-696569 Tricity Bendix After Sales Service			Northeast Appliance Service, 8 Cornhill Arcade, Cornhill Drive, Aberdeen, AB2 5UT
ARGYLL PA24-26, 28-61 01369-703161 Tricity Bendix After Sales Service			T.D.C. Refrigeration, Briar Hill, 7 Hill Street, Duncun, Argyll, PA23 7AL
BARNSTAPLE EX18-23, 31-39 01271-328826 Tricity Bendix After Sales Service			Mc Bain Refrigeration, P.O. Box 12, Barnstaple, North Devon, EX31 2YB
BORDERS TD 01573-224411 Tricity Bendix After Sales Service			James Stewart & Son, 2-8 Wood Market, Kelso, Borders, TD5 7AX
BRISTOL BA BS TA SP 0117-9211876 Tricity Bendix After Sales Service			Unit BE46, P.O. Box 372, Bristol, BS99 1UD
CANVEY E EC EN N NW W WC		0181-443-3464	Tricity Bendix After Sales Service
AL CB HA HP LU MK SG		0181-965-9699	2-4 Sandhurst, Kings Road, Canvey Island, SS8 0QY
UB WD		0181-965-9699
CM CO IG RM SS		01268-694144
IP NR PE14-19, 30-38		01603-667017
CARDIFF CF NP 1-4, 6, 9-44 SA1-18		01222-460131	Tricity Bendix After Sales Service
SA 21-32			Guardian Industrial Estate, Clydesmuir Road, Tremorfa, Cardiff, CF2 2QS
SA19, 20, 40, SA45-48 SY23-25		01222-461972
CUMBRIA CA 01228-594747 Tricity Bendix After Sales Service			ETB Services, Carlisle Enterprise Centre, James Street, Carlisle, CA2 5AP
DUMFRIES & GALLOWAY	DG	01387-265166 Tricity	Bendix After Sales ServiceAllan Crossan (service), 93 Irish Street, Dumfries, Scotland, DG1 2PQ
DUNDEE (Gas only)	Dundee Gas Only	01382-642828 Tricity	Bendix After Sales ServiceTayside Refrigeration, 3-7 Blackness Street, Dundee, DD1 5LR
DUNDEE	DDPH8-18	01250-876285 Tricity	Bendix After Sales ServiceI Brogan Domestics, 41 Lesley Street, Blairgowrie, Perthshire, PH10 6AT
GLASGOW	EH FK G KA1-26, 28-30 KY MLPA1-19, 21-23 PH1-7	0141-647-4381	Tricity Bendix After Sales Service20 Cunningham Road, Clyde Estate, Rutherglen, Glasgow, G73 1PP
GUERNSEY	Guernsey	01481-46931	Guernsey ElectricityPO Box 4, Vale, Guernsey, Channel Islands
HAVERFORDWEST	SA33-39SA41-44SA61-73	01437-710914 Tricity	Bendix After Sales ServiceC Butherway, 1 Church Road, Roch, Haverfordwest, Dyfed, Wales, SA62 6AG
HEREFORD	HR LD SY7,18NP5,7,8	01432-340334 Tricity	Bendix After Sales ServiceDomestic Repair Centre, Unit 3 Bank Buildings, Cattle Market, Hereford, HR4 9HX
HULL	YO4, 11-18, 25HU DN14	01482-585678 Tricity	Bendix After Sales ServiceJohn Sizer, Unit 1 Boulevard Unit, Factory Estate, Hull, HU3 4AY
INVERNESS	IV1-39, 52-56PH19-26, 42-44 KW1-14	01463-792952 Tricity	Bendix After Sales ServiceHighland Appliances, Unit 3B3 Smithton Industrial Estate, Smithton, Inverness, IV1 2PD
INVERNESS	PH30-41 IV40-51	01855-821315	Tricity Bendix After Sales ServiceGeorge Ross Electrical, Forrestry Workshop, Inchree, Onich, Inverness-shire, PH33 6SE
ISLE OF ARRAN	KA27	01773-302909 Tricity	Bendix After Sales ServiceArran Domestics, Unit 4 The Douglas Centre, Brodick, Isle of Arran, KA27 8AJ
ISLE OF BARRA	HS9 Isle of Barra	01871-890206	Tricity Bendix After Sales ServiceJohn Zerfahs, 244 Bruernish, Isle of Barra, Western Islands, HS9 5QY
ISLE OF LEWIS	PA83-87	01851-705555	Tricity Bendix After Sales ServiceN.D. Macleod, Churchhouse, 16 James Street, Stornoway, Isle of Lewis, PA87 2QW
ISLE OF MAN	IM	01624-687794 Tricity	Bendix After Sales ServiceManx Electricity, Service Workshop, North Quay, Douglas, Isle of Man
ISLE OF MULL	PA62-75	01688-302262	Tricity Bendix After Sales ServiceBrian Hogg, Braeside, Raeric Road, Tobermory, Isle of Mull, PA75 6PU
ISLE OF WIGHT	PO30-41	01983-872552	Tricity Bendix After Sales ServiceWyatts Electrical Service, 4 Forelands Road, Bembridge, I O W, PO35 5XW
JERSEY	Jersey	01534-505050 Jersey	Electricity CompanyPO Box 45 Queens Road, St Helier, Jersey, Channel Islands, JE4 8NY

Tricity Bendix After Sales Service Service Centres Addresses

CENTRE POSTAL DISTRICTS SERVICE APPTS. ADDRESS
LANCASTER LA 01772-316175 Tricity Bendix After Sales Service			NL Services, Unit 333 Ranglet Road, Walton Summit,Bamber Bridge, Preston, Lancashire, PR5 8AR
LEEDS BD DN1-7, 10-12 HD HG HXLS S WF YO1-3, 5-8 DENG-1-22 & 25		0113-2608511 Tricity Bendix After Sales Service64-66 Cross Gates Road,Leeds, LS15 7NN
LINCOLN DN21 sub codes 1,2 & 5 onlyLN 1,2,4-6LN3 sub codes 4,5 onlyLN8-10 NG23,24 31-34 PE1-13, 20-25		01522-514603 Tricity Bendix After Sales ServiceBrian Hudson, Unit 8 Stonefield Park,Clifton Street, Lincoln, LN5 8AA
LIVERPOOL FY PR L WN CH CWWA (Not 14,15)		0151-254-1724 Tricity Bendix After Sales ServiceHoneys Green Precinct, Honeys Green Lane,West Derby, Liverpool, L12 9JH
MANCHESTER BB BL OL M SKWA14 & 15 only		0161-477-7758 Tricity Bendix After Sales ServiceUnit 30, Oakhill Trading Estate, Devonshire Road,Worsley, Manchester, M28 3PT
NEWTON ABBOTT EX1-17 TQPL1-9,16,19-21		01626-65909 Tricity Bendix After Sales ServiceSouth West Domestic Service, Unit 2 Zealley Industrial Estate,Kingsteignton, Newton Abbott, South Devon, TQ12 3SJ
NORTH WALES LL		01745-591616 Tricity Bendix After Sales ServiceGMS (Cymru), Unit 2 Coed - Parc, Abergel Road,Rhuddlan, Clwyd, Wales, LL18 5UG
NORTHERN	DL TS DH YO21,22DH NE SR	01325-3014000191-493-2025	Tricity Bendix After Sales ServicePO Box 40, Preston Road, Aycliffe Industrial Estate,Newton Aycliffe, Co. Durham, DL5 6XA
NORTHERNIRELAND EAST	BT1-30, 36-57, 63-67	01232-746591 Tricity Bendix After Sales ServiceUnit C3, Edenderry Industrial Estate,326, Crumlin Road, Belfast, BT14 7EE
NORTHERNIRELAND WEST	BT31-35, 60-62, 68-82, 92-94	01861-510400 Tricity Bendix After Sales ServiceG & O (Armagh) Service, Owenmore House, Kilwee Business Park, UpperDunmurray Lane, Belfast, BT17 OHD
NUNEATON	B1-48 62-79, 90-94, DY STWS WVCV, LE, NN, WR15	0121-358-70760121-358-505101203-354424	Tricity Bendix After Sales ServiceUnit 23-24 Alliance Business Park, Townsend Drive,Nuneaton, Warwickshire, CV11 6RX
ORKNEY	KW15-17	01856-875457 Tricity Bendix After Sales ServiceRefrigeration Sales and Services, Hatson Ind. Estate,Kirkwall, Orkney, KW15 1RE
REDDITCH	GL OX WR (Not WR15) SNB49, 50, 60, 61, 80, 95-98.,	01527-51291901993-704411	Tricity Bendix After Sales ServiceHeming Road, Washford, Redditch, Worcestershire, B98 0DH
REDRUTH	TR1-20,26,27PL10-15,17,18, 22-35	01209-314407 Tricity Bendix After Sales ServiceCornwall Domestic Service, Unit 7D Pool Industrial Estate, Wilson Way,Redruth, Cornwall, TR15 3QW
ROTHESAY	PA20	01700-504777 Tricity Bendix After Sales ServiceD McGlashan, Walker Engineering, Glenmhor,Upper Serpentine, Rothesay, Strathclyde, PA20
SHETLAND	Own Sales	01595-692915 Tricity Bendix After Sales ServiceGeorge Robertson, 3/4 Carlton Place, Lerwick, Shetland, ZE1 0ED
SHETLAND	Own Sales	01595-692225 Tricity Bendix After Sales ServiceTait Electronic Systems Ltd, Holmsgarth Road,Lerwick, Shetland, ZE1 0PW
SHETLAND	Own Sales	01595-692855 Tricity Bendix After Sales ServiceBolts Shetland Ltd, 26 North Road, Lerwick, Shetland, ZE1 0PE
SHETLAND	Own Sales	01806-566546 Tricity Bendix After Sales ServiceLeask Electrical, Harsdale, Symbister, Whalsay, Shetland, ZE2 9AA
SHREWSBURY	SY1-6 SY8-17 SY19-22 TF	01743-450279	Tricity Bendix After Sales ServiceBLI Service, 6 Harlescott Barn, Harlescott Lane,Shrewsbury, Shrops, SY1 3SY
SOUTH COAST	BH, DT, P01-22, SOTR21-25	01705-6674110117-9211876	Tricity Bendix After Sales ServiceLimberline Road, Hillsea, Portsmouth, Hampshire, PC3 5JJ
SOUTH HUMBERSIDEDN8,9 DN15-20DN21 Sub codes 3,4 onlyDN31-40LN3 (Sub codes 6), LN 7,11-13		01472-267978 Tricity Bendix After Sales ServiceJohn Robinson (Electrical), 81 Pasture Street, Grimsby, DN32 9EP
TONBRIDGE	SL GU1-35 RGCT DA ME TNBN1-18 20-27 RHTW BR CR SE SW SM KT	01252-2450501732-35772201273-6943410181-658-9069	Tricity Bendix After Sales ServiceUnit 30, Deacon Trading Estate, Morley Road,Tonbridge, Kent, TN9 1RA

Tricity Bendix, 99 OAKLEY ROAD, Luton, Beds LU4 9QQ

Model No. Part No.

BFF 781 W 2222

A DIVISION OF EMACO LIMITED

REGISTERED IN ENGLAND NO. 176547

339-12