KCED600GSS - Cooker KITCHENAID - Free user manual and instructions

Product Type	Ceramic glass built-in cooktop
Brand	KitchenAid
Model	KCED600GSS
Width	30 in (76.2 cm)
Number of elements	4 radiant elements
Element types	1 dual element 10/6 in (25.4/15.2 cm) rear right, 1 single element 6 in (15.2 cm) rear left, 1 single element 10 in (25.4 cm) front left, 1 single element 6 in (15.2 cm) front right
Special features	Melt function, dual element for large capacity, downdraft ventilation (3 speeds + off)
Controls	4 push-turn rotary knobs, 3-speed fan control
Indicator lights	Power indicator, hot surface indicator
Power supply	240 V / 208 V, 60 Hz, single phase (to be confirmed by an electrician)
Surface material	Ceramic glass (light color)
Ventilation system	Downdraft ventilation with grille, removable washable grease filter, exhaust chamber
Recommended cleaning	Cooktop scraper, affresh® cleaner, blue pad, soapy water
Cookware compatibility	Flat bottom, diameter appropriate for element, do not exceed 1/2 in (1.3 cm) beyond cooking zone
Available accessories	affresh® cleaner (W10355051), scraper (WA906B), cooktop protector (31463), stainless steel cleaner (W10355016)
Warranty	1 year parts and labor, 2 to 5 years on certain components (parts only)
Safety	Hot surface indicator, instruction to avoid burns, warning against storing flammable objects

Frequently Asked Questions - KCED600GSS KITCHENAID

How to use the dual element?

Push and turn the dual element knob. To use only the single element, turn to the Single zone. To activate both circuits, turn to the Dual zone. The setting ranges from L (low) to H (high).

What does the hot surface indicator light mean?

This light stays on as long as the cooking surface is too hot to touch, even after turning off the elements. It only turns off when the cooktop has cooled down.

How to clean burnt-on stains on the ceramic glass?

Use a cooktop scraper at a 45° angle while the surface is still warm (not hot). Then apply affresh® cleaner with the blue pad, let it dry, then polish with a dry cloth.

How does the downdraft ventilation work?

Turn the fan control to L (low), M (medium), or H (high) to draw out vapors and odors. The removable grease filter must be cleaned regularly to maintain efficiency.

Can I use a cast iron pan on this cooktop?

Yes, cast iron is suitable. Make sure the bottom is flat and the diameter does not exceed 1/2 in (1.3 cm) beyond the cooking zone.

What if the cooktop does not turn on?

Check that the knob is pushed in before turning. If nothing happens, test the circuit breaker or fuse. If the problem persists, contact an electrician.

How to remove and clean the grease filter?

Turn off the ventilation, lift the grille, then remove the filter. Wash it in warm soapy water or in the dishwasher. Replace it at an angle: top against the left side of the opening, bottom against the right side of the chamber.

What cookware is not recommended?

Avoid cookware with rough bottoms (raw aluminum, raw copper) that may scratch. Do not slide pans. Do not use aluminum foil directly on the glass.

How to use the Melt function?

Push and turn the knob to the MELT position. This function is suitable for melting chocolate or butter at a low temperature without burning.

Where can I find replacement parts?

Call KitchenAid customer service at 1-800-422-1230 (U.S.) or 1-800-807-6777 (Canada) or visit www.kitchenaid.com. Use only factory specified parts.

USER MANUAL KCED600GSS KITCHENAID

30" AND 36" (76.2 CM AND 91.4 CM)

DOWNDRAFT RADIANT COOKTOP

Use and Care Guide

For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230 or visit our website at www.kitchenaid.com.

In Canada, call 1-800-807-6777 or visit our website at www.kitchenaid.ca.

TABLE DE CUISSON RADIANTE À EXTRACTION PAR LE BAS DE 30" ET 36" (76,2 CM ET 91,4 CM)

Illustration of a bowl filled with steamed mushrooms and a spoon (no text or symbols)

TABLE OF CONTENTS TABLE DES MATIÈRES

COOKTOP SAFETY....2

PARTS AND FEATURES ....4

COOKTOP USE ....5

Cooktop Controls....5

Dual Element....5

Melt....5

Ceramic Glass....5

Downdraft Ventilation System....6

Home Canning 7

Cookware 7

COOKTOP CARE....7

General Cleaning....7

TROUBLESHOOTING 9

ASSISTANCE OR SERVICE....10

In the U.S.A. 10

Accessories....10

In Canada....10

WARRANTY 11

SÉCURITÉ DE LA TABLE DE CUISSON....12

PIÈCES ET CARACTÉRISTIQUES....14

UTILISATION DE LA TABLE DE CUISSON ....15

Commandes de la table de cuisson....15

ASSISTANCE OU SERVICE....21

Aux É.-U 21

Accessoires....21

Au Canada....21

GARANTIE....22

COOKTOP SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

! DANGER

You can be killed or seriously injured if you don't immediately follow instructions.

WARNING

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

■ CAUTION: Do not store items of interest to children in cabinets above a cooktop – Children climbing on the cooktop to reach items could be seriously injured.
■ Proper Installation – Be sure your cooktop is properly installed and grounded by a qualified technician.
■ Never Use Your Cooktop for Warming or Heating the Room.
- Do Not Leave Children Alone – Children should not be left alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.
■ Wear Proper Apparel – Loose-fitting or hanging garments should never be worn while using the cooktop.
■ User Servicing – Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.
■ Storage on Cooktop – Flammable materials should not be stored near surface units.
- Do Not Use Water on Grease Fires – Smother fire or flame or use dry chemical or foam-type extinguisher.
■ Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
■ DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.
■ Use Proper Pan Size – This cooktop is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.

■ Never Leave Surface Units Unattended at High Heat Settings – Boilover causes smoking and greasy spillovers that may ignite.
■ Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.
- Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.
- Do Not Cook on Broken Cooktop – If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
■ Clean Cooktop With Caution – If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.

For units with ventilating hood –

■ Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.
■ When flaming foods under the hood, turn the fan on.

For units with coil elements -

■ Make Sure Reflector Pans or Drip Bowls Are in Place – Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.

■ Protective Liners – Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.

■ Do Not Soak Removable Heating Elements - Heating elements should never be immersed in water.

SAVE THESE INSTRUCTIONS

PARTS AND FEATURES

This manual covers different models. The cooktop you have purchased may have some or all of the items listed.

30" (76.2 cm) Control Panel

A. 6" (15.2 cm) single element control knob – left rear
B. 10"/6" (25.4 cm/15.2 cm) dual element control knob - right rear
C. 10" (25.4 cm) single element control knob – left front

D. 6" (15.2 cm) single element control knob - right front
E. Three-speed fan control
F. Hot surface indicator light
G. On indicator light

30" (76.2 cm) Cooktop

A. 6" (15.2 cm) single element
B. Downdraft vent grille
C. 10"/6" (25.4 cm/15.2 cm) dual element
D. Control panel

E. On indicator light
F. Hot Surface indicator light
G. 6" (15.2 cm) single element
H. Ceramic cooking surface
1. 10" (25.4 cm) single element

36" (91.4 cm) Control Panel

A. 8" (20.3 cm) single element control knob - left rear
B. 6" (15.2 cm) single element control knob - center rear
C. 12"/9" (30.5 cm/22.9 cm) dual element control knob - right rear
D. Three-speed fan control

E. 10" (25.4 cm) single element control knob – center front
F. 6" (15.2 cm) single element control knob – left front
G. On indicator light
H. Hot surface indicator light

36" (91.4 cm) Cooktop

A. 8" (20.3 cm) single element
B. 6" (15.2 cm) single element
C. Downdraft vent grille
D. 12"/9" (30.5 cm/22.9 cm) dual element
E. Control panel

F. On indicator light
G. Hot Surface indicator light
H. Ceramic cooking surface
1. 10" (25.4 cm) single element
J. 6" (15.2 cm) single element

COOKTOP USE

Cooktop Controls

WARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

The controls can be set to anywhere between H and L.

To Set:

Push in and turn knob to desired heat setting.

Use the following chart as a guide when setting heat levels.

Setting Recommended Use

H (High)	■Bring liquid to a boil.
Medium High (between H and M)	■Hold a rapid boil.■Quickly brown or sear food.
M (Medium)	■Maintain a slow boil.■Fry or sauté foods.■Cook soups, sauces, and gravies.
Medium Low (between M and L)	■Stew or steam food.■Simmer.
L (Low)	■Keep cooked foods warm.
Dual/Triple Circuit Elements	■Home canning■Large-diameter cookware■Large quantities of food
Melt	■Melt chocolate or butter.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Hot Surface Indicator Light

This unit features a Hot Surface indicator light. The Hot Surface indicator light will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

If the cooktop is on when a power failure occurs, the Hot Surface indicator light will remain on after the power is restored to the cooktop. It will remain on until the cooktop has cooled completely.

Cooktop On Indicator Light

Each cooktop has a Cooktop On indicator light. When the control knob is on, the light will glow.

Dual Element

The dual-size element offers flexibility depending on the size of the cookware. Single size can be used in the same way as a regular element. The dual size combines the single and outer element and is recommended for larger cookware, large quantities of food, and home canning.

For best High heat performance, match burner to cookware size.

For best Low heat or Simmer performance, match cookware to largest cooking area ring and use single ring for desired performance.

Dual Element

A. Single element
B. Dual element

To Use Single:

1. Push in and turn knob from OFF to the Single zone anywhere between L and H.
2. Turn knob to OFF when finished.

To Use Dual:

1. Push in and turn knob from OFF position to the Dual zone anywhere between L and H.
2. Turn knob to OFF when finished.

Melt

The Melt function is available on all the surface cooking elements and is ideal for melting chocolate or butter.

To Use:

1. Push in and turn knob to MELT.
2. Turn knob to OFF when finished.

Ceramic Glass

The surface cooking area will glow red when an element is On, except when Melt or Warming Zone (on some models) are used. It may cycle on and off to maintain the selected heat level. It is normal for the surface of light-colored ceramic glass to appear to change color when surface cooking areas are hot. As the glass cools, it will return to its original color.

Cleaning off the cooktop before and after each use will help keep it free from stains and provide the most even heating. On cooktops with light-colored ceramic glass, soils and stains may be more visible, and may require more cleaning and attention.

Cooktop cleaner and a cooktop scraper are recommended. For more information, see the “General Cleaning” section.

■Avoid storing jars or cans above the cooktop. Dropping a heavy or hard object onto the cooktop could crack the cooktop.
■To avoid damage to the cooktop, do not leave a hot lid on the cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic glass could break when the lid is removed.

For foods containing sugar in any form, clean up all spills and soils as soon as possible. Allow the cooktop to cool down slightly. Then, while wearing oven mitts, remove the spills using a scraper while the surface is still warm. If sugary spills are allowed to cool down, they can adhere to the cooktop and can cause pitting and permanent marks.
■ To avoid scratches, do not slide cookware or bakeware across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.
■Do not cook popcorn in prepackaged aluminum containers on the cooktop. They could leave aluminum marks that cannot be removed completely.
■To avoid damage to the cooktop, do not allow objects that could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.
■To avoid damage to the cooktop, do not use the cooktop as a cutting board.
■Use cookware about the same size as the surface cooking area. Cookware should not extend more than 12 " (1.3 cm) outside the area.

A. Surface cooking area
B. Cookware/Canner
C. 12 " (1.3 cm) maximum overhang

■Use flat-bottomed cookware for best heat conduction and energy efficiency. Cookware with rounded, warped, ribbed, or dented bottoms could cause uneven heating and poor cooking results.
■Determine flatness by placing the straight edge of a ruler across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and the cookware.
■Make sure the bottoms of pots and pans are clean and dry before using them. Residue and water can leave deposits when heated.
■To avoid damage to the cooktop, do not cook foods directly on the cooktop.

Downdraft Ventilation System

Pure technical diagram of a mechanical component with labeled points A, B, C, D (no text or symbols beyond labels)

A. Vent grille
B. Plenum chamber
C. Removable grease filter
D. Ceramic glass top

The downdraft ventilation system consists of a vent cover, filter, and vent fan. The downdraft ventilation system removes cooking vapors, odors, and smoke from foods prepared on the cooktop.

IMPORTANT: For optimal performance, operate downdraft ventilation system with the filter properly installed.

To avoid the buildup of grease, the filter should be cleaned often.

For more information on proper filter placement and cleaning, see "Downdraft Ventilation System" in the "General Cleaning" section.

To Use:

Turn vent fan knob to L (low), M (medium) or H (high). Turn vent fan knob to OFF when finished cooking or when the cooktop is not in use.

Home Canning

When canning for long periods, alternate the use of surface cooking areas, elements, or surface burners between batches. This allows time for the most recently used areas to cool.

■Center the canner on the grate or largest surface cooking area or element. On electric cooktops, canners should not extend more than 12 " (1.3 cm) beyond the surface cooking area or element.
■Do not place canner on two surface cooking areas, elements or surface burners at the same time.
■On ceramic glass models, use only flat-bottomed canners.
■For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.

Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base, they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred which affects cooking results. A nonstick finish has the same characteristics as its base material. For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

Cookware Characteristics

Aluminum	■Heats quickly and evenly.■Suitable for all types of cooking■Medium or heavy thickness is best for most cooking tasks.
Cast iron	■Heats slowly and evenly.■Good for browning and frying■Maintains heat for slow cooking.
Ceramic or ceramic glass	■Follow manufacturer's instructions.■Heats slowly but unevenly.■Ideal results on low-to-medium heat settings
Copper	■Heats very quickly and evenly.
Earthenware	■Follow manufacturer's instructions.■Use on low heat settings.
Porcelain enamel-on-steel or cast iron	■See stainless steel or cast iron.
Stainless steel	■Heats quickly but unevenly.■A core or base of aluminum or copper on stainless steel provides even heating.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.

Soap, water, and a soft cloth or sponge are suggested first, unless otherwise noted.

CERAMIC GLASS

Cleaning Method:

To avoid damaging the cooktop, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover, or ammonia.

1. Remove food/residue with the Cooktop Scraper.

Simple line drawing of a curved pipe or tube with a looped opening, no text or symbols present

■For best results, use the Cooktop Scraper while the cooktop is still warm but not hot to the touch. It is recommended to wear an oven mitt while scraping the warm cooktop.
■Hold the Cooktop Scraper at approximately a 45^ angle against the glass surface and scrape the residue. It will be necessary to apply pressure in order to remove the residue.

Allow the cooktop to cool down completely before proceeding to Step 2.

1. Apply a few dime-sized drops of affresh ^® Cooktop Cleaner to the affected areas.

Abstract line drawing of a droplet and a curved surface with concentric lines (no text or symbols)

■Rub affresh ^® Cooktop Cleaner onto the cooktop surface with the blue Cooktop Cleaning Pad. Some pressure is needed to remove stubborn stains.
■Allow the cleaner to dry to a white haze before proceeding to Step 3.

1. Polish with a clean, dry cloth or a clean, dry paper towel.

Illustration of a hand pressing down on a curved surface with textured patterns (no text or symbols)

■Repeat steps 1 through 3 as necessary for stubborn or burned-on stains.

The Complete Cooktop Cleaner Kit is available for order and includes the following:

■Cooktop Scraper
■affresh ^® Cooktop Cleaner
■Blue Cooktop Cleaning Pads

See the “Accessories” section for part numbers and information on ordering.

COOKTOP CONTROLS

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers, or oven cleaner.

To avoid damage, do not soak knobs.

When replacing knobs, make sure knobs are in the Off position.

Do not remove seals under knobs.

Cleaning Method:

■Soap and water:

Pull knobs straight away from control panel to remove.

■When replacing knobs, make sure they are in the Off position.

STAINLESS STEEL (on some models)

To avoid damage to stainless steel surfaces, do not use soap-filled scouring pads, abrasive cleaners, Cooktop Cleaner, steelwool pads, gritty washcloths, or abrasive paper towels.

Rub in direction of grain to avoid damaging.

Cleaning Method:

■Liquid detergent or all-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
■Vinegar for hard water spots.

DOWNDRAFT VENTILATION SYSTEM

Pure technical diagram of a mechanical component with labeled points A, B, C, D (no text or symbols beyond labels)

A. Vent grille
B. Plenum chamber
C. Removable grease filter
D. Ceramic glass top

Vent Grille

Cleaning Method:

■Grasp the opening and lift the vent grille of the cooktop.
■Wipe clean or wash in sink:

Nonabrasive plastic scrubbing pad and mildly abrasive cleanser

■Dishwasher:

Use mild detergent.

Removable Grease Filter

The filter is a permanent type and should be cleaned when soiled.

Cleaning Method:

■Turn off the downdraft ventilation system before removing the filter.
■Remove vent grate then lift the filter out of the vent chamber.
■Clean the filter in the sink with warm water and detergent or in the dishwasher.
■Replace the filter.

The filter should always be placed at an angle. As you face the front of the cooktop, the top of the filter should rest against the left side of the vent opening.

The bottom of the filter should rest against the right side of the vent chamber at the bottom.

If the filter is flat against the fan wall, ventilation effectiveness will be reduced.

Ventilation Chamber

The ventilation chamber, which houses the filter, should be cleaned in the event of spills or when it becomes coated with a film of grease.

Cleaning Method:

■Mild household detergent or cleanser and paper towel, damp cloth, or sponge:

Apply detergent or cleanser to paper towel, damp cloth, or sponge, not directly to the ventilation chamber.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit https://kitchenaid.custhelp.com. In Canada, visit http://www.kitchenaid.ca.

Contact us by mail with any questions or concerns at the address below.

In the U.S.A.:

In Canada:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

KitchenAid Brand Home Appliances

Customer eXperience Centre

200-6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

Problem Possible Causes and/or Solutions

Nothing will operate	A household fuse has blown or a circuit breaker has tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Cooktop will not operate	Control knob set incorrectly: Push in knob before turning to a setting.
Excessive heat around cookware on cooktop	Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than 1⁄2" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected	Proper cookware is not being used: See the “Cookware” section.Control knob is not set to the proper heat level: See the “Cooktop Controls” section.Cooktop is not level: Level the cooktop. See the Installation Instructions.
Downdraft performance not what expected	The filter is not clean: See the “General Cleaning” section for instructions on cleaning the filter.

ASSISTANCE OR SERVICE

If you need service

Please refer to the warranty page in this manual.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KitchenAid® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll-free: 1-800-422-1230 or visit our website at www.kitchenaid.com.

Our consultants provide assistance with:

■Scheduling of service. KitchenAid ^® appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.
■Features and specifications on our full line of appliances.
■Referrals to local KitchenAid ^® appliance dealers.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

For further assistance:

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

To order accessories, visit our website at www.kitchenaid.com.

affresh® Cooktop Cleaner

(ceramic glass models)

Order Part Number W10355051

Cooktop Protectant

(ceramic glass models)

Order Part Number 31463

Cooktop Scraper

(ceramic glass models)

Order Part Number WA906B

affresh® Stainless Steel Cleaner

(stainless steel models)

Order Part Number W10355016

affresh® Kitchen and Appliance Cleaner

Order Part Number W10355010

In Canada

Call the KitchenAid Customer eXperience Center toll-free:

1-800-807-6777 or visit our website at www.kitchenaid.ca.

Our consultants provide assistance with:

■Scheduling of service. KitchenAid ^® appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.
■Features and specifications on our full line of appliances.
■Referrals to local KitchenAid ^® appliance dealers.
■Use and maintenance procedures.
■Accessory and repair parts sales.

For further assistance:

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

KITCHENAID® COOKTOP LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer eXperience Center:

■Name, address and telephone number

■Model number and serial number

■A clear, detailed description of the problem

■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit http://kitchenaid.custhelp.com.

2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

KitchenAid Customer eXperience Center

In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

http://kitchenaid.custhelp.com

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED WHAT IS NOT COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter "KitchenAid") will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased or, at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the second through fifth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the following components to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited 5-year warranty on the below named parts only and does not include repair labor.

■Electric element

■Gas burners

■Solid state touch control system parts

■Any cracking of the rubber seal between the ceramic glass cooktop and porcelain edge

■ Any cracking due to thermal shock of the ceramic glass cooktop

■Surface unit elements

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a KitchenAid designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine KitchenAid parts or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by KitchenAid.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to KitchenAid within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized KitchenAid servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask KitchenAid or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

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SÉCURITÉ DE LA TABLE DE CUISSON

Pure technical diagram of a mechanical component with labeled points A, B, C, D (no text or symbols beyond labels)

A. Grille de ventilation

Pure line drawing of a curved mechanical component with a looped end (no text or symbols)

Abstract line drawing with abstract shapes and curved lines, no text or symbols present

Illustration of a hand pressing down on a curved surface with wavy patterns (no text or symbols)

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

KitchenAid Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

ASSISTANCE OU SERVICE

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

http://www.kitchenaid.ca

Aux É.-U., composer le 1-800-422-1230. Au Canada, composer le 1-800-807-6777.