596.69312 - Freezer KENMORE - Free user manual and instructions
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| Product Type | Freezer |
| Brand | Kenmore |
| Model | 596.69312 |
| Power Supply | 115 V, 60 Hz, 15 A or 20 A, 3-prong grounded outlet |
| Energy Consumption | Not specified in the manual |
| Freezer Capacity | Not specified in the manual |
| Dimensions (W x H x D) | Not specified in the manual |
| Weight | Not specified in the manual |
| Refrigerant | Not specified in the manual |
| Recommended Ambient Temperature | 60°F to 90°F (15°C to 32°C) for optimal performance |
| Temperature Controls | Factory preset (recommended: 4). Adjustable using + and - buttons. |
| Defrost | Automatic |
| Lighting | Incandescent or LED bulbs depending on model (max 40 W for incandescent) |
| Freezer Door | Removable, reversible (can be reversed) |
| Freezer Shelves | Removable door shelf for small frozen items |
| Vegetable Crisper | Yes, with humidity control (LOW to HIGH) |
| Snack Tray | Yes (on some models) |
| Dairy Compartment | Yes, removable |
| Door Bins | Yes, removable |
| Cleaning | Clean interior and exterior with mild detergent and warm water. Condenser to be cleaned if necessary. |
| Warranty | 1 year limited (parts and labor) |
| Available Accessories | Stainless steel cleaner and polish (part number D22 M40083) |
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USER MANUAL 596.69312 KENMORE
Toronto, Ontario, Canada M5B 2C3
www.sears.ca

TABLE OF CONTENTS
PROTECTION AGREEMENTS ......2
WARRANTY ....3
REFRIGERATOR SAFETY 4
Proper Disposal of Your Old Refrigerator....5
INSTALLATION INSTRUCTIONS....5
Unpack the Refrigerator ....5
Location Requirements....6
Electrical Requirements 6
Refrigerator Door(s) and Drawer 7
Door Closing and Door Alignment....11
REFRIGERATOR USE ....11
Using the Controls ....11
REFRIGERATOR FEATURES.... 12
Refrigerator Shelves.... 12
Crisper and Crisper Cover 12
Crisper Humidity Control.... 13
Snack Drawer.... 13
FREEZER FEATURES....13
Freezer Door Shelf 13
DOOR FEATURES....13
Dairy Center....13
Door Bins.... 14
Full-Width Door Shelf 14
REFRIGERATOR CARE 14
Cleaning....14
Changing the Light Bulb....15
Power Interruptions 15
Vacation and Moving Care 15
TROUBLESHOOTING....16
Refrigerator Operation 16
Temperature and Moisture.... 17
ACCESSORIES....17
SERVICE NUMBERS ....BACK COVER
ÍNDICE....18
TABLE DES MATIÈRES....37
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement* includes:
√ Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage—real protection.
√ Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.
√ Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
√ "No-lemon" guarantee – replacement of your covered product if four or more product failures occur within twelve months.
√ Product replacement if your covered product can't be fixed.
√ Annual Preventive Maintenance Check at your request – no extra charge.
√ Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.”
√ Power surge protection against electrical damage due to power fluctuations.
√ \$250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.
√ Rental reimbursement if repair of your covered product takes longer than promised.
√ 25% discount off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
*Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME®.
KENMORE APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all supplied instructions, if this appliance fails due to a defect in material and workmanship within one year from the date of purchase, call 1-800-4-MY-HOME ^® (1-800-469-4663) to arrange for free repair.
If this appliance is ever used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
- Expendable items that can wear out from normal use, including but not limited to filters, belts, incandescent light bulbs, and bags.
- A service technician to instruct the user in correct product installation, operation or maintenance.
- A service technician to clean or maintain this product.
- Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.
- Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
- Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
- Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
* In Canada, in-home repair service is not available in all areas, nor will this warranty cover user or servicer travel and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an authorized servicer is not available.
Sears Brands Management Corporation Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
PRODUCT RECORD
Record your complete model number, serial number, and purchase date. You can find this information on the model and serial number label located on the product.
Have this information available to help you obtain assistance or service more quickly whenever you contact Sears concerning your appliance.
Model number ____ . ____
Serial number
Purchase date
Save these instructions and your sales receipt for future reference.
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
DANGER
You can be killed or seriously injured if you don't immediately follow instructions.
WARNING
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
- Keep flammable materials and vapors, such as gasoline, away from refrigerator.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker kit ready models only).
■ Use a sturdy glass when dispensing ice (on some models).
■ Do not hit the refrigerator glass doors (on some models).
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily climb inside.

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Line drawing of a refrigerator with multiple doors and shelves (no text or symbols)Important information to know about disposal of refrigerants:
Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
- Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see "Refrigerator Safety."
■ Shelves, bins, door shelf rails, and other feature parts may be packaged in the Interior FeaturePak. Follow the instructions contained in the package for proper assembly.
■ Dispose of/recycle all packaging materials.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or "walk" the refrigerator when trying to move it, as floor damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in "Refrigerator Care."
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
Location Requirements
WARNING

Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
IMPORTANT: This refrigerator is designed for indoor, household use only.
To ensure proper ventilation for your refrigerator, allow for 12 " (1.25 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave 212 " (6.3 cm) minimum on the hinge side (some models require more) to allow for the door to swing open.
NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55^ F ( 13^ C) to a maximum of 110^ F ( 43^ C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60^ F ( 15^ C) and 90^ F ( 32^ C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

Electrical Requirements
WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the refrigerator to OFF. Depending on your model, either turn the freezer control to the word OFF, or press the Minus sign touch pads repeatedly until a dash (−) appears in both the Freezer and Refrigerator displays as shown. Disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the temperature controls to the desired setting. See "Using the Controls."

Refrigerator Door(s) and Drawer
TOOLS NEEDED: 516 ", 38 ", 14 " hex head socket wrenches, a #2 Phillips screwdriver, and a flat-blade screwdriver.
IMPORTANT:
■ Your refrigerator has a standard door with a freezer door (Style 1) or freezer drawer (Style 2). Follow the instructions specific to your model.
■ All graphics referenced in the following instructions are included later in this section after "Final Steps." The graphics shown are for a right-hand swing refrigerator (hinges factory installed on the right).
■ If you only want to remove and replace the door(s), see "Remove Door(s) and Hinges" and "Replace Door(s) and Hinges."
■ Before you begin, turn the refrigerator control OFF, and remove food and adjustable door or utility bins from the doors.
Remove and Replace Refrigerator and Freezer Door or Drawer Handles
Style 1 - Refrigerator Door with Freezer Door Refrigerator Door
■ To remove the handle, pull the trim pieces off each end of the handle. Using a Phillips screwdriver, remove the handle screws. Make sure you keep the screws for reattaching the handles. See Graphic 2.
■ To replace the handle, align the handle on the door or drawer as shown. Using a Phillips screwdriver, attach the handle with the handle screws. Snap the trim pieces onto the end of the handle.
Freezer Door
■ To remove the handle, remove the two screws attaching the handle to the top of the door. See Graphic 5-1.
■ To replace the handle, align the holes in the handle with the holes in the door. Insert a screw in each of the holes. Tighten the screws.
Style 2 - Refrigerator Door with Freezer Drawer Metal handles
■ To remove the handle, use a 332 " or 18 " Allen wrench to loosen the two setscrews located on the side of each handle. Pull the handle straight out from the door or drawer. Make sure you keep the screws for reattaching the handles. See Metal Handle graphics 2 and 4.
■ To replace the handles, reverse the directions.
Plastic handles
■ To remove the handle, slide the trim pieces to each end of the handle and lift off. Using a Phillips screwdriver, remove the handle screws. Make sure you keep the screws for reattaching the handles. See Plastic Handle graphics 2 and 4.
■ To replace the handle, align the handle on the door or drawer as shown. Using a Phillips screwdriver, attach the handle with the handle screws. Using your hand, apply firm pressure on the face of the trim and slide each trim piece toward the center of the handle.
Remove Door(s) and Hinges

^5/_16 " Hex Head Top Hinge Screw
Style 1
- Unplug refrigerator or disconnect power.
-
Keep the freezer door closed until you are ready to lift it free from the cabinet.
NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door gasket magnets to hold the door in place while you are working. -
Remove the parts for the top hinge as shown in Top Hinge graphic. Lift the refrigerator door free from the cabinet.
- Remove the center hinge pin and remove the hinge screws as shown in the Center Hinge graphic. Lift the freezer door free from the cabinet.
Style 2
- Unplug refrigerator or disconnect power.
- Keep the refrigerator door closed until you are ready to lift it free from the cabinet.
NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door gasket magnets to hold the door in place while you are working. - Remove the parts for the top hinge as shown in Top Hinge graphic. Lift the refrigerator door free from the cabinet.
- Remove the parts for the bottom hinge as shown in Bottom Hinge graphic.
Reverse Door(s) (optional)
IMPORTANT: If you want to reverse your door so it opens from the opposite side, follow these steps. If you are not reversing the door, see "Replace Door and Hinges."

Door Stop Screw

Door Handle Seal Screw Front


Cabinet Hinge Hole PlugFla
Cabinet
- Remove hinge screws from handle side and move them to opposite side. See Graphic 1-1.
- Remove cabinet hinge hole plugs from cabinet top and move them to opposite side hinge holes as shown in Graphic 1-2.
Refrigerator door
- Remove the refrigerator handle assembly as shown in Graphic 2. Keep all parts together.
- Remove door handle seal screw front. Move to opposite side of refrigerator door as shown in Graphic 5 or 6, depending on your style.
- Remove the door stop. Move it to the opposite side of the refrigerator door as shown in Graphic 3 or 4, depending on your style.
- Attach the refrigerator handle to the opposite side of the refrigerator door. Replace the handle trim as shown in Graphic 2.
- Tighten all screws. Set aside the door until hinges and freezer compartment door or drawer are in place.
Freezer door
- Remove freezer handle assembly as shown. Keep all parts together. See Graphic 5-1.
- Remove freezer door handle seal screw. Move to opposite side of freezer door.
- Remove door stop. Move to opposite side of freezer door as shown. See Graphic 4.
- Attach handle to opposite side of freezer door.
- Tighten all screws. Set aside door until bottom hinge is installed on product.
Replace Door(s) and Hinges
Style 1
- Replace the parts for the bottom hinge as shown. Tighten screws. Replace the freezer door.
NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door gasket magnets to hold the door in place while you are working. - Assemble the parts for the center hinge as shown in the Center Hinge graphic, and tighten all the screws. Replace the refrigerator door.
- Assemble the parts for the top hinge as shown in the Top Hinge graphic. Do not tighten the screws completely.
- Adjust the doors so that the bottom of the refrigerator door is aligned with the top of the freezer door. Tighten all screws.
Style 2
- Replace the parts for the bottom hinge as shown. Tighten screws.
NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door gasket magnets to hold the door in place while you are working. - Assemble the parts for the top hinge as shown in Top Hinge graphic. Do not tighten screws completely.
- Adjust the door so that the bottom of the refrigerator door is aligned with the top of the freezer drawer. Tighten all screws.
Remove and Replace Freezer Drawer
IMPORTANT: Two people may be required to remove and replace the freezer drawer. All graphics are included later in this section after "Final Steps."
Remove Drawer Front
- Open the freezer drawer to full extension.
- Loosen the four screws attaching the drawer glides to the drawer front. See Drawer Front Removal graphic.
NOTE: Loosen screws three to four turns. Keep the screws in the drawer front. - Lift drawer front upward and off the screws. See Drawer Front Removal graphic.
Replace Drawer Front
- Slide the drawer glides out of the freezer compartment. Insert the screws in the top of the drawer front into the slots in the drawer brackets. See Drawer Front Replacement graphic.
- Pull the drawer brackets toward you to insert the two screws in the bottom of the drawer front into the brackets. See Drawer Front Replacement graphic.
- Completely tighten the four screws.
Final Steps
- Check all holes to make sure that hole plugs and screws are in place. Reinstall top hinge cover as shown in Top Hinge graphic.
WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
- Plug into a grounded 3 prong outlet.
- Return all removable door parts to door and food to refrigerator.
Door Removal & Replacement



Door Swing Reversal (optional)

Style 2-Freezer Drawer





Door Closing and Door Alignment
The base grille covers the leveling screws and roller assemblies located at the bottom of the refrigerator cabinet below the freezer door or drawer. Before making adjustments, remove the base grille and move the refrigerator to its final location.
- Remove the two screws fastening the base grille to the cabinet, and set the screws aside. Grasp the grille and pull it toward you.

- Move the refrigerator to its final location.
NOTE: To allow the refrigerator to roll easier, raise the leveling legs off the floor by turning the leveling screws counterclockwise. The front rollers will be touching the floor.
- So the doors will close easier, use a 14 " hex driver to turn both leveling screws clockwise. This will raise the front of the refrigerator tilting it slightly downward to the rear. Turn both leveling screws the same amount.
NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws. This makes it easier to turn the screws.

A. Leveling screw
-
Open and close the doors to make sure they close as easily as you like. If not, increase the tilt by turning both leveling screws clockwise. It may take several turns of the leveling screw to allow the doors to close easier.
-
Check for door alignment. If one door is lower than the other, adjust the leveling screw, on the lower side of the refrigerator. Using a 14 " hex driver, turn the screw clockwise to raise that side of the refrigerator until the doors are aligned. It may take several turns of the leveling screw to raise the refrigerator.
NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws. This makes it easier to turn the screws.

-
Make sure the refrigerator is steady. If the refrigerator seems unsteady or rolls forward when the door or drawer is opened adjust the leveling screws. Using a 1/4" hex driver, turn the leveling screw on each side clockwise until the rollers are up and the leveling feet are firmly against the floor.
-
Replace the base grille by aligning the holes in the grille with the holes in the cabinet and fasten using the screws removed in Step 1.
REFRIGERATOR USE
Using the Controls
The temperature controls are located at the top front of the refrigerator or freezer compartments.
Temperature Controls
For your convenience, the temperature controls are preset at the factory. When you first install your refrigerator, make sure the controls are still set to the recommended setting as shown.
Recommended Setting "4"

IMPORTANT:
■ The recommended setting should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
■ Wait 24 hours for your refrigerator to cool completely before adding food. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature controls to a colder than recommended setting will not cool the compartments any faster.
■ If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
To Turn Off/On:
Press both Minus Sign touch pads repeatedly until a dash (-) appears in both the refrigerator and freezer displays. Neither compartment will cool.
Humidity Control (on some models)
The humidity control turns on a heater to help reduce moisture on the door hinge seal. Use in humid environments or when you notice moisture on the door hinge seal. The refrigerator uses more energy when Humidity Control is on.
■ Press the control to ON when the environment is warm and more humid, or if you notice moisture on the door hinge seal.
■ Press the control to OFF to save energy when the environment is less humid.

Adjusting Controls
If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the chart below as a guide.
Press the up or down arrow touch pads to adjust the temperature. Except when starting the refrigerator, do not adjust either control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.
CONDITION/REASON: ADJUSTMENT:
| REFRIGERATOR too warm REFRIGERATOR Control one setting higher |
| FREEZER too warm/too little ice FREEZER Control one setting higher |
| REFRIGERATOR too cold REFRIGERATOR Control one setting lower |
FREEZER too cold FREEZER Control one setting lower
REFRIGERATOR FEATURES
Your model may have some or all of these features.
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
Refrigerator Shelves
The shelves in your refrigerator are adjustable to meet your individual storage needs.
Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.
Shelves and Shelf Frames
To remove and replace a shelf/shelf frame:
- Remove the shelf/frame by tilting it up at the front and lifting it out of the shelf supports.
- Replace the shelf/frame by guiding the rear shelf hooks into the shelf supports. Tilt the front of the shelf up until rear shelf hooks drop into the shelf supports.
- Lower the front of the shelf and make sure that the shelf is in position.

natural_image
Illustration of hands holding a tablet device with an upward arrow indicating motion (no text or symbols)Crisper and Crisper Cover
To remove and replace the crisper(s):
- Slide crisper(s) straight out to the stop. Lift the front of the crisper(s) and slide out the rest of the way.
- Replace the crisper(s) by sliding back in fully past the drawer stop.

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Line drawing of a drawer with two compartments and an arrow indicating direction (no text or symbols)To remove the crisper(s) cover:
-
Remove crisper(s).
-
Holding the glass insert firmly with one hand, press up in center of glass insert until it rises above the plastic frame. Gently slide the glass insert forward to remove.
-
Lift the cover frame up and remove it.

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Line drawing of a hand pressing down on a wooden table with a ruler and legs (no text or symbols)To replace crisper(s) cover:
-
Fit back of cover frame into supports on side walls of the refrigerator and lower the front of the cover frame into place.
-
Slide rear of glass insert into cover frame and lower front into place.
Crisper Humidity Control
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic bag or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in original container in crisper, or store in a loosely closed paper bag on a refrigerator shelf.
■ Vegetables with skins: Place in plastic bags or plastic container and store in crisper.
HIGH (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or tear off bruised and discolored areas. Place in plastic bag or plastic container and store in crisper.

Snack Drawer
To remove and replace the snack drawer:
-
Pull drawer out to full extension. Tilt up front of drawer and pull straight out.
-
Replace the snack drawer by inserting the drawer into the frame rails and push the drawer back into place.

natural_image
Line drawing of a rectangular device with a tray and internal components, no text or symbols presentMeat Storage Guide
Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.
Fresh fish or shellfish.....use same day as purchased
Chicken, ground beef, variety meats (liver)....1-2 days
Cold cuts, steaks/roasts....3-5 days
Cured meats....7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.
FREEZER FEATURES
Your model may have some or all of these features.
Freezer Door Shelf
(on some models)
Convenient storage for smaller frozen food items.
To remove and replace the shelf:
- Remove the shelf by sliding it up and pulling it straight out.
- Replace the shelf by sliding it in above the desired support and pushing it down until it stops.

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Technical line drawing of a mechanical component with no visible text or symbolsDOOR FEATURES
Your model may have some or all of these features.
Dairy Center
To remove and replace the dairy center:
- Remove the dairy center by raising and holding the cover up while lifting the dairy center up and pulling it straight out.
- Replace the dairy center by sliding it in above the desired support and pushing it down until it stops.

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Illustration of a hand holding a device with a curved arrow indicating rotation (no text or symbols)Door Bins
To remove and replace the bins:
- Remove the bin by lifting it up and pulling it straight out.
- Replace the bin by sliding it in above the desired support and pushing it down until it stops.

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Simple line drawing of a rectangular container with a black arrow symbol above it, no text or labels present.Full-Width Door Shelf
To remove and replace the shelf:
- Remove the shelf by sliding it up and pulling it straight out.
- Replace the shelf by sliding it in above the desired support and pushing it down until it stops.

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Pure technical line drawing of a mechanical component or bracket (no text or symbols)REFRIGERATOR CARE
Cleaning
WARNING

Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.
- Unplug refrigerator or disconnect power.
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Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
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Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water.
■ To keep your stainless steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer's approved Stainless Steel Cleaner and Polish. To order the cleaner, see "Accessories."
IMPORTANT: This cleaner is for stainless steel parts only!
Do not allow the Stainless Steel Cleaner and Polish to come into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth.
- There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille.
■ Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser.
■ Replace the base grille when finished.
- Plug in refrigerator or reconnect power.
Changing the Light Bulb
Depending on your model, the refrigerator will have either Style 1 - incandescent light bulbs or Style 2 - LED lighting technology. Follow the instructions specific to your model.
Style 1 - Models with Incandescent Lighting
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with an appliance bulb of the same size, shape, and wattage (no greater than 40 watts).
To replace the refrigerator light bulb:
- Unplug the refrigerator or disconnect power.
- Slide the light shield toward the back of the compartment to release it from the light assembly.

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Diagram of a curved container with internal flow lines and arrows indicating direction (no text or symbols)- Remove the burned-out bulb and replace it with an appliance bulb no greater than 40 watts.
- Replace the light shield by inserting the tabs on the shield into the liner holes on each side of light assembly. Slide the shield toward the front until it locks into place.
NOTE: To avoid damaging the light shield, do not force the shield beyond the locking point.
- Plug in refrigerator or reconnect power.
To replace the freezer light bulb:
- Unplug refrigerator or disconnect power.
- Remove the burned-out bulb and replace it with an appliance bulb no greater than 40 watts.
- Plug in refrigerator or reconnect power.
Style 2 - Models with LED Lighting
IMPORTANT: The light bulbs in both the refrigerator and freezer compartments of your new refrigerator use LED technology. If the lights do not illuminate when the refrigerator and/or freezer door is opened, call for assistance or service. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
To replace a light bulb:
- Unplug the refrigerator or disconnect power.
- Remove the light shield (on some models).
■ Top of the refrigerator compartment - Slide the light shield toward the back of the compartment to release it from the light assembly.

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Diagram of a curved structure with layered ribbed patterns and directional arrows (no text or symbols)- Replace the burned-out LED bulb(s) with a bulb of the same size, shape and wattage.
■ To replace the burned-out LED bulb with an LED bulb, order Whirlpool part number W10565137 (3.6 watts).
NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments. If using a brand of LED bulb other than the Whirlpool recommended LED bulb, before installation, read and follow all instructions on the LED packaging.
■ If an incandescent bulb is used to replace an LED bulb, use only incandescent bulbs for household appliances with a maximum of 40 watts.
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Replace the light shield.
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Plug in refrigerator or reconnect power.
Power Interruptions
If the power will be out for 24 hours or less, keep the door or doors closed (depending on your model) to help food stay cold and frozen.
If the power will be out for more than 24 hours, do one of the following:
■ Remove all frozen food and store it in a frozen food locker.
■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot (28 L) of freezer space. This will keep the food frozen for 2 to 4 days.
■ If neither a food locker nor dry ice is available, consume or can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On While You're Away:
- Use up any perishables and freeze other items.
- If your refrigerator has an automatic ice maker, and is connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.
- If you have an automatic ice maker, turn off the ice maker. NOTE: Depending on your model, raise the wire shutoff arm to OFF (up) position, or press the switch to OFF.
- Empty the ice bin.
If You Choose to Turn Off the Refrigerator Before You Leave:
- Remove all food from the refrigerator.
- If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day ahead of time.
■ When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position or press the switch to OFF, depending on your model.
- Turn off the Temperature control(s). See "Using the Control(s)."
- Clean refrigerator, wipe it, and dry well.
- Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.
Moving
When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.
- If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position or press the switch to OFF, depending on your model.
- Remove all food from the refrigerator and pack all frozen food in dry ice.
- Empty the ice bin.
- Turn off the Temperature control(s). See "Using the Control(s)."
- Unplug refrigerator.
- Clean, wipe, and dry thoroughly.
- Take out all removable parts, wrap them well, and tape them together so they don't shift and rattle during the move.
- Depending on the model, raise the front of the refrigerator so it rolls more easily OR raise the leveling screws so they don't scrape the floor. See "Adjust the Door(s)" or "Door Closing and Door Alignment."
- Tape the doors closed and tape the power cord to the back of the refrigerator.
When you get to your new home, put everything back and refer to the "Installation Instructions" section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.
TROUBLESHOOTING
Try the solutions suggested here first before calling for assistance.
Refrigerator Operation
The refrigerator will not operate
WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
■ Is outlet working? Plug in a lamp to see if the outlet is working.
■ Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■ Is control on? Make sure the refrigerator control is on. See "Using the Control(s)."
■ New installation? Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature control to coldest setting will not cool the refrigerator more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, the door is opened often, or if the door has been left open.
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.
■ Pulsating - fans/compressor adjusting to optimize performance.
■ Hissing/Rattling - flow of refrigerant or from items placed on top of the refrigerator.
■ Popping - contraction/expansion of inside walls, especially during initial cool-down.
■ Water running/dripping - may be heard when water melts during defrosting and runs into the drain pan.
The door will not close completely
■ Door blocked open? Move food packages away from door.
- Bin or shelf in the way? Push bin or shelf back in the correct position.
- Crisper cover in the way? Make sure the crisper cover is fully pushed in, so that the back rests on the supports.
The door is difficult to open
WARNING

Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the refrigerator to cool completely.
■ Door opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep door fully closed.
■ Large load of food added? Allow several hours for refrigerator to return to normal temperature.
■ Control set correctly for the surrounding conditions? Adjust the control a setting colder. Check temperature in 24 hours. See "Using the Control(s)."
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep door fully closed.
ACCESSORIES
Replacement Parts:
To order stainless steel cleaner or replacement filters, call 1-800-4-MY-HOME® and ask for the appropriate part number or contact your authorized Kenmore dealer.
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
ÍNDICE
Toronto, Ontario, Canada M5B 2C3
REGISTRO DEL PRODUCTO
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Diagram of a bowl with curved layers and downward arrows indicating flow or movement (no text or symbols)Toronto, Ontario, Canada M5B 2C3
ENREGISTREMENT DU PRODUIT
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Nettoyage
AVERTISSEMENT

Risque d'explosion
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Diagram of a bowl with curved layers and two downward arrows indicating flow or movement (no text or symbols)Get it fixed, at your home or ours!
Your Home
For troubleshooting, product manuals and expert advice:

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www.managemylife.com
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For the replacement parts, accessories and owner's manuals that you need to do-it-yourself.
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1-800-4-MY-HOME® (1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
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Our Home
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Sears Parts & Repair Service Center
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www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.)
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