DS-K1T690MW - Access Control Hikvision - Free user manual and instructions
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| Product Type | Face Recognition Terminal |
| Model | DS-K1T690MW |
| Display | 15.6-inch LCD touch screen |
| Camera | 2 MP wide-angle dual-lens |
| Face Recognition Distance | 0.3 m to 2 m |
| Face Recognition Duration | ≤ 0.2 s per user |
| Face Recognition Accuracy | ≥ 99% |
| Face Capacity (Normal Mode) | 100,000 faces |
| Face Capacity (Deep Mode) | 50,000 faces |
| Card Capacity | 150,000 cards |
| Fingerprint Capacity | 10,000 fingerprints (on supported models) |
| Event Capacity | 150,000 events |
| Captured Picture Capacity | 25,000 pictures |
| Authentication Modes | Face, fingerprint, card, password, QR code, and combinations |
| Wi-Fi | 2.4 GHz Wi-Fi (802.11 b/g/n) |
| Bluetooth | Bluetooth 4.2 (or later) |
| Wired Network | 10/100 Mbps Ethernet (RJ-45) |
| PoE | Supported on some models; this model does not list PoE |
| RS-485 Interface | 1 RS-485 terminal |
| Wiegand Interface | 1 Wiegand terminal (input/output) |
| Alarm Input/Output | 2 alarm inputs, 1 alarm output |
| Door Lock Control | Direct lock control (NC/NO) |
| Power Supply | DC 12 V, 3 A (Class 2 power adapter) |
| Power Consumption | ≤ 36 W |
| Dimensions (W × H × D) | Approx. 432 mm × 251 mm × 47.5 mm (varies by model) |
| Weight | Approx. 3 kg (device only) |
| Operating Temperature | -30 °C to +60 °C |
| Ingress Protection | IP65 (indoor and outdoor use) |
| Temperature Measurement | Optional module; accuracy ±0.5 °C |
| Anti-Spoofing | Face liveness detection (anti-spoofing) |
| Storage | Built-in storage (eMMC); supports SD card up to 256 GB |
| Language Support | Multiple languages (English, etc.) |
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USER MANUAL DS-K1T690MW Hikvision
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
HIKVISION and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
Data Protection
During the use of device, personal data will be collected, stored and processed. To protect data, the development of Hikvision devices incorporates privacy by design principles. For example, for device with facial recognition features, biometrics data is stored in your device with encryption method; for fingerprint device, only fingerprint template will be saved, which is impossible to reconstruct a fingerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with the applicable data protection laws and regulations, including without limitation, conducting security controls to safeguard personal data, such as, implementing reasonable administrative and physical security controls, conduct periodic reviews and assessments of the effectiveness of your security controls.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
| Symbol Description | |
Danger | Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. |
Caution | Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results. |
Note | Provides additional information to emphasize or supplement important points of the main text. |
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
-
This device may not cause harmful interference.
-
This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
CE
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed
under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU, the RoHS Directive 2011/65/EU

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into Dangers and Cautions:
Dangers: Neglecting any of the warnings may cause serious injury or death.
Cautions: Neglecting any of the cautions may cause injury or equipment damage.
| ⚠️ | ⚠️ |
| Dangers: Follow these safeguards to prevent serious injury or death. | Cautions: Follow these precautions to prevent potential injury or material damage. |
Danger:
- All the electronic operation should be strictly compliance with the electrical safety regulations, fire prevention regulations and other related regulations in your local region.
- Please use the power adapter, which is provided by normal company. This equipment is intended to be supplied from the Class 2 surge protected power source rated DC 12V, 3A.
- Do not connect several devices to one power adapter as adapter overload may cause over-heat or fire hazard.
- Please make sure that the power has been disconnected before you wire, install or dismantle the device.
- When the product is installed on wall or ceiling, the device shall be firmly fixed.
- If smoke, odors or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.
- Do not ingest battery, Chemical Burn Hazard.
This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. - If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the device yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

Cautions:
- Do not drop the device or subject it to physical shock, and do not expose it to high electromagnetism radiation. Avoid the equipment installation on vibrations surface or places subject to shock (ignorance can cause equipment damage).
- Do not place the device in extremely hot (refer to the specification of the device for the detailed operating temperature), cold, dusty or damp locations, and do not expose it to high electromagnetic radiation.
- The device cover for indoor use shall be kept from rain and moisture.
- Exposing the equipment to direct sun light, low ventilation or heat source such as heater or radiator is forbidden (ignorance can cause fire danger).
- Do not aim the device at the sun or extra bright places. A blooming or smear may occur otherwise (which is not a malfunction however), and affecting the endurance of sensor at the same time.
- Please use the provided glove when open up the device cover, avoid direct contact with the device cover, because the acidic sweat of the fingers may erode the surface coating of the device cover.
- Please use a soft and dry cloth when clean inside and outside surfaces of the device cover, do not use alkaline detergents.
- Please keep all wrappers after unpack them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and lead to additional costs.
- Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
- Biometric recognition products are not completely applicable to anti-spoofing environments. If you require a higher security level, use multiple authentication modes.
• Working temperature: -30 °C to +60 °C - Indoor and outdoor use. If installing the device indoors, the device should be at least 2 meters away from the light, and at least 3 meters away from the window or the door. If installing the device outdoors, you should apply Silicone sealant among the cable wiring area to keep the raindrop from entering.
• Protection level: IP65
Available Models
| Product Name Model Wireless Description | ||
| Face Recognition Terminal DS-K1 | T690MF 13.56MHz + Bluetooth | |
| DS-K1T690MF-X 13.56MHz + Bluetooth | ||
| DS-K1T690M-T 13.56MHz + Bluetooth | ||
| DS-K1T690M-E1 13.56MHz + Bluetooth | ||
| DS-K1T690MW 13.56 MHz + 2.4 GHz Wi-Fi + Bluetooth | ||
Use only power supplies listed in the user instructions:
| Model Manufacturer Standard | ||
| C2000IC12.0-24P-DE MOSO Power Supply Technology Co., Ltd. | CEE | |
| C2000IC12.0-24P-GB MOSO Power Supply Technology Co., Ltd. | BS | |
| KPL-040F-VI Channel Well Technology Co Ltd. | CEE | |
Contents
Chapter 1 Overview ...... 1
1.1 Overview ...... 1
1.2 Features .... 1
Chapter 2 Appearance ...... 2
Chapter 3 Installation .... 5
3.1 Installation Environment .... 5
3.2 Flush Mounting with Gang Box (Type I) 5
3.3 Flush Mounting (Type II) 9
3.4 Surface Mounting 13
3.5 Base Mounting 18
3.6 Bracket Mounting 20
Chapter 4 Wiring 23
4.1 Terminal Description 23
4.2 Wire Normal Device 25
4.3 Wire Secure Door Control Unit 26
4.4 Wire Fire Module 27
4.4.1 Wiring Diagram of Door Open When Powering Off 27
4.4.2 Wiring Diagram of Door Locked When Powering Off 29
Chapter 5 Activation ...... 32
5.1 Activate via Device 32
5.2 Activate via Web Browser 34
5.3 Activate via SADP 34
5.4 Activate Device via iVMS-4200 Client Software 36
Chapter 6 Quick Operation .... 37
6.1 Set Application Mode 37
6.2 Privacy Settings 39
6.3 Set Administrator 41
Chapter 7 Basic Operation .... 45
7.1 Login 45
7.1.1 Login by Administrator 45
7.1.2 Login by Activation Password 48
7.2 Communication Settings 49
7.2.1 Set Wired Network Parameters 50
7.2.2 Set Wi-Fi Parameters 50
7.2.3 Set RS-485 Parameters 52
7.2.4 Set Wiegand Parameters 53
7.2.5 Platform Access 53
7.3 User Management 54
7.3.1 Add Administrator 54
7.3.2 Add Face Picture 55
7.3.3 Add Fingerprint 57
7.3.4 Add Card 58
7.3.5 View PIN code 59
7.3.6 Set Authentication Mode 60
7.3.7 Search and Edit User 60
7.3.8 Delete User 61
7.4 Data Management 61
7.4.1 Delete Data 62
7.4.2 Import Data 62
7.4.3 Export Data 62
7.5 Identity Authentication 63
7.5.1 Authenticate via Single Credential 63
7.5.2 Authenticate via Multiple Credential 64
7.6 Basic Settings 64
7.7 Set Biometric Parameters 65
7.8 Temperature Measurement Settings 67
7.9 Set Access Control Parameters 69
7.10 Preference Settings 70
7.11 System Maintenance 72
7.12 Video Intercom 73
7.12.1 Call Client Software from Device 73
7.12.2 Call Center from Device 74
7.12.3 Call Device from Client Software 75
7.12.4 Call Room from Device 75
7.12.5 Call Mobile Client from Device 76
Chapter 8 Operation via Web Browser 77
8.1 Login 77
8.2 Live View 77
8.3 Person Management 78
8.4 Search Event 79
8.5 Device Management 79
8.6 Configuration 80
8.6.1 Set Local Parameters 80
8.6.2 View Device Information 81
8.6.3 Set Time 81
8.6.4 Set DST 82
8.6.5 View Open Source Software License 82
8.6.6 Upgrade and Maintenance 82
8.6.7 Log Query 84
8.6.8 Security Mode Settings 84
8.6.9 Certificate Management 85
8.6.10 Change Administrator's Password 86
8.6.11 Online Users 86
8.6.12 View Device Arming/Disarming Information 87
8.6.13 Network Settings 87
8.6.14 Set Video and Audio Parameters 92
8.6.15 Customize Audio Content 94
8.6.16 Set Image Parameters 96
8.6.17 Set Supplement Light Brightness 97
8.6.18 Set Beauty Parameters 97
8.6.19 Set Fusion Parameters 97
8.6.20 Time and Attendance Settings 98
8.6.21 General Settings 100
8.6.22 Video Intercom Settings 105
8.6.23 Access Control Settings 110
8.6.24 Temperature Measurement Settings 115
8.6.25 Set Biometric Parameters 117
8.6.26 Set Meeting Plans 121
8.6.27 Set Notice Publication 123
8.6.28 Set Open Platform 125
Chapter 9 Client Software Configuration ...... 127
9.1 Configuration Flow of Client Software 127
9.2 Device Management 127
9.2.1 Add Device 128
9.2.2 Reset Device Password 130
9.2.3 Manage Added Devices 131
9.3 Group Management 132
9.3.1 Add Group 132
9.3.2 Import Resources to Group 132
9.4 Person Management 133
9.4.1 Add Organization 133
9.4.2 Import and Export Person Identify Information 133
9.4.3 Get Person Information from Access Control Device 136
9.4.4 Issue Cards to Persons in Batch 136
9.4.5 Report Card Loss 137
9.4.6 Set Card Issuing Parameters 137
9.5 Configure Schedule and Template 138
9.5.1 Add Holiday 139
9.5.2 Add Template 139
9.6 Set Access Group to Assign Access Authorization to Persons 141
9.7 Configure Advanced Functions 143
9.7.1 Configure Device Parameters 143
9.7.2 Configure Device Parameters 150
9.8 Door/Elevator Control 153
9.8.1 Control Door Status 153
9.8.2 Check Real-Time Access Records 154
Appendix A. Tips for Scanning Fingerprint 157
Appendix B. Tips When Collecting/Comparing Face Picture 159
Appendix C. Tips for Installation Environment 161
Appendix D. Dimension 162
Appendix E. Communication Matrix and Device Command 163
Chapter 1 Overview
1.1 Overview
Face recognition terminal is a kind of access control device for face recognition, which is mainly applied in security access control systems, such as logistic centers, airports, university campuses, alarm centrals, dwellings, etc.
1.2 Features
• 15.6-inch LCD touch screen
• 2 MP wide-angle dual-lens
• Face recognition distance: 0.3 m to 2 m
- Face anti-spoofing
• Support remote video live view
- Support QR code recognition after connecting peripheral module
- Deep learning algorithm
- Suggested height for face recognition: between 1.4 m and 1.9 m
- 100,000 face capacity in normal mode and 50,000 face capacity in deep mode, 150,000 card capacity, 10,000 fingerprint capacity, 150,000 event capacity and 25,000 captured picture capacity

Note
Only the device with fingerprint module supports fingerprint function.
• Multiple authentication modes
- Face recognition duration ≤ 0.2 s/User; face recognition accuracy rate ≥ 99%
• Supports mask wearing detection
- Supports temper alarm, door opening alarm by external force, duress card and duress password alarm, and blocklist alarm
- Support multiple display modes, including advertisement mode, simple mode, authentication mode and meeting mode
- Audio prompt
- Connects to secure door control unit via RS-485 protocol to avoid the door opening when the terminal is destroyed
- Connects to external access controller or Wiegand card reader via Wiegand protocol
- Watchdog design and tamper function
- Two-way audio with client software, door station, indoor station, and main station
Chapter 2 Appearance
Refer to the following contents for detailed information of the face recognition terminal:

Figure 2-1 Face Recognition Terminal Diagram
Table 2-1 Description of Face Recognition Terminal
| No. Name | |
| 1 HDMI Interface | |
| 2 Loudspeaker | |
| 3 Built-in microUSB Interface | |
| 4 Touch Screen | |
| 5 Camera | |
| 6 IR Light | |
| 7 TOF | |
| 8 QR Code Scanner | |
| 9 Card Presenting Area | |
| 10 MIC | |
| 11 Temperature Measurement Module | |
| 12 Fingerprint Recognition Area | |
| 13 IR Light | |
| 14 Tamper | |
| 15 WiringTerminal | |
| 16 SIM Slot | |
| 17 Debugging Port | |
| 18 USB Expended | Interface |
| 19 Reserved | |
| 20 Network | Interface |
| 21 SD Card Slot | |
| 22 Debugging | Port |
| 23 Speaker Interface | |
| 24 Network | Interface |
| 25 PoE Network | Interface |

Note
- Interfaces of the device vary by model. The figures are for reference only.
- The soundbox interface does not support external headphones.
- Only devices that support the POE function have POE network ports. Other devices feature network ports.
Chapter 3 Installation
3.1 Installation Environment
- Avoid backlight, direct sunlight, and indirect sunlight.
- For better recognition, there should be light source in or near the installation environment.
- The minimum bearing weight of the wall or other places should be 3 times heavier than the device weight.
- There shall be no strong reflective objects (such as glass doors/walls, stainless steel objects, acrylic and other glossy plastics, lacquer, ceramic tiles, etc.) within 1 m of the field of view of the device.
- Avoid device reflection.
- Face recognition distance shall be greater than 30 cm.
- Keep the camera clean.

Note
For details about installation environment, see Tips for Installation Environment.
3.2 Flush Mounting with Gang Box (Type I)
Before You Start
Remove the back sheet of the device.
Steps
- Make sure the gang box is installed on the wall.

Note
Gang box is not supplied.

natural_image
Isometric line drawing of a 3D rectangular block with a curved top and a small rectangular cutout on the side (no text or symbols)Figure 3-1 Install Gang Box
- After aligning the mounting plate screw holes with the gang box holes, secure the mounting plate on the wall with four supplied screws (SC-KA4×22).

natural_image
Isometric line drawing of a wall-mounted device with mounting holes and a curved top panel (no text or symbols)Figure 3-2 Install Mounting Plate
- Route the cable through the cable hole, wire the cables and insert the cables in the gang box.

Note
Apply silicone sealant among the cable wiring area to keep the raindrop from entering.

natural_image
Pure architectural or mechanical diagram showing a rectangular frame with a central bracket and marked points (no text or symbols)Apply Silicone Sealant
Figure 3-3 Apply Silicone Sealant
- Align the device with the mounting plate, and secure the device on the mounting plate with 1 supplied screw (SC-M4×8-SUS-NL).

natural_image
Line drawing of a wall-mounted electronic device with a cable, showing internal components and a terminal pin (no text or symbols)Figure 3-4 Secure Device
- After installation, for the proper use of the device (outdoor use), stick the protection film (parts of models supplied) on the screen.
3.3 Flush Mounting (Type II)
Steps
- Cave an installation hole on the wall. Pull the cable out from the wall.

Note
- The suggested dimension of the installation hole is 324 ~mm (W) × 337 ~mm (H) × 47.5 ~mm (D) .
-
The mounting methods is optional. You should pay for the gang box.
-
Install the gang box on the wall, and remove the mounting ears of the gang box.

Figure 3-5 Install Gang Box
- Install the mounting plate on the gang box with the four supplied screws (SC-K1M4×6).

natural_image
Isometric line drawing of a device interior with labeled components and mounting points (no text or symbols)Figure 3-6 Install Mounting Plate
- Route the cable through the cable hole, wire the cables and insert the cables in the gang box.

Note
Apply silicone sealant among the cable wiring area to keep the raindrop from entering.

natural_image
Pure architectural or mechanical diagram showing a rectangular frame with a central bracket and marked points (no text or symbols)Apply Silicone Sealant
Figure 3-7 Apply Silicone Sealant
- Align the device with the mounting plate, and secure the device on the mounting plate with 1 supplied screw (SC-M4×8-SUS-NL).

natural_image
Technical line drawing of a device panel assembly with two views (top and side), no text or symbols present.Figure 3-8 Secure Device
- After installation, for the proper use of the device (outdoor use), stick the protection film (parts of models supplied) on the screen.
3.4 Surface Mounting
Steps

Note
The additional force shall be equal to three times the weight of the equipment. The equipment ad its associated mounting means shall remain secure during the installation. After the installation, the equipment, including any associated mounting plate, shall not be damaged.
- According to the datum line on the mounting template, stick the mounting template on the wall or other surfaces, 1.55 meters higher than the ground.

Figure 3-9 Mounting Template
- Drill holes on the wall or other surface according to the Hole 1 on the mounting template.
- Remove the cable hole on the mounting plate with tools.
- Align the holes to the mounting plate and secure the mounting plate on the wall with the 4 supplied screws (K1A×24).

natural_image
Pure technical diagram showing a 3D object with internal components and directional arrows, no text or symbols present.Figure 3-10 Install Mounting Plate
- Route the cable through the cable hole of the mounting plate, and connect to corresponding peripherals cables.

Note
If the device is installed outdoor, you should apply silicone sealant to the wiring exit to avoid water from entering.

natural_image
Pure architectural or mechanical diagram showing a rectangular frame with a central bracket and marked points (no text or symbols)Apply Silicone Sealant
Figure 3-11 Apply Silicone Sealant
- Align the device with the mounting plate and hang the device on the mounting plate.

natural_image
Line drawing of a device with two panels and a curved wall, no text or symbols presentFigure 3-12 Hang Device
- Use 1 supplied screw (SC-M4×8-SUS-NL) to secure the device and the mounting plate.

natural_image
Line drawing of a wall-mounted electronic device with a cable inserted, showing no text or symbolsFigure 3-13 Secure Device
- After installation, for the proper use of the device (outdoor use), stick the protection film (parts of models supplied) on the screen.
3.5 Base Mounting
Steps

Note
You can refer to the following figure for base mounting bracket size.


Figure 3-14 Base Mounting Bracket
- Remove the back cover plate, route the cables through the cable hole, and connect them to the corresponding external devices' cables.
- Install the back cover plate back, and install the device on the bracket with 4 supplied screws (SC-KM3×6-T10-SUS).

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Technical line drawing of a device with a screen and a curved panel, showing light rays from the side (no text or symbols)Figure 3-15 Remove Back Cover Plate
i Note
The base mounting bracket is optional accessory. You should buy it for yourself.
- Put the mounted device on the desk or other surface.
- After installation, for the proper use of the device (outdoor use), stick the protection film (parts of models supplied) on the screen.
3.6 Bracket Mounting
Steps
- Install the mounting plate on the bracket with 4 supplied screws (SC-K1M4×6).

natural_image
Technical line drawing of a mechanical support structure with mounting base (no text or symbols)Figure 3-16 Install Mounting Template

Note
The bracket is optional accessory. You should buy it for yourself.
- Remove the back cover plate, route the cables through the cable hole, and connect them to the corresponding external devices' cables.
- Install the back cover plate back, and install the device on the bracket with 1 supplied screw (SC-M4×8_SUS-NL).

natural_image
Line drawing of a stand-mounted electronic device with a screen and base (no text or symbols)Figure 3-17 Install Device
- After installation, for the proper use of the device (outdoor use), stick the protection film (parts of models supplied) on the screen.
Chapter 4 Wiring
The device supports connecting to the RS-485 terminal, the door lock, the exit button, the alarm output/input devices, the Wiegand card reader, the access controller, and the power supply. You can wire the peripherals according to the descriptions below.
If connect the Wiegand card reader with the access controller, the face recognition terminal can transmit the authentication information to the access controller and the access controller can judge whether to open the door or not.

Note
- If the cable size is 18 AWG, you should use a 12 V switched-mode power supply. And the distance between the power supply and the device should be no more than 20 m.
- If the cable size is 15 AWG, you should use a 12 V switched-mode power supply. And the distance between the power supply and the device should be no more than 30 m.
- If the cable size is 12 AWG, you should use a 12 V switched-mode power supply. And the distance between the power supply and the device should be no more than 40 m.
4.1 Terminal Description
The terminals contains power input, alarm input, alarm output, RS-485, Wiegand output, and door lock.
The terminal's diagram is as follows:

flowchart
graph TD
A["Group A"] -->|Red| B["A1"]
A -->|Black| C["A2"]
D["Group B"] --> E["Yellow/Blue"]
D --> F["Black"]
D --> G["Yellow/Orange"]
D --> H["Yellow/Purple"]
D --> I["Yellow/Brown"]
D --> J["Yellow/Red"]
E --> K["B1"]
E --> L["B2"]
E --> M["B3"]
E --> N["B4"]
E --> O["B5"]
E --> P["B6"]
Q["Group C"] --> R["Yellow"]
Q --> S["Blue"]
Q --> T["Black/White"]
Q --> U["Green"]
Q --> V["White"]
Q --> W["Black/Red"]
R --> X["C1"]
R --> Y["C2"]
R --> Z["C3"]
R --> AA["C4"]
R --> AB["C5"]
R --> AC["C6"]
AD["Group D"] --> AE["White/Purple"]
AD --> AF["White/Yellow"]
AD --> AG["White/Red"]
AD --> AH["Yellow/Green"]
AD --> AI["Yellow/Black"]
AD --> AJ["Yellow/Grey"]
AE --> AK["D1"]
AE --> AL["D2"]
AE --> AM["D3"]
AE --> AN["D4"]
AE --> AO["D5"]
AE --> AP["D6"]
AQ["Power Input"] --> B
AR["Alarm Input"] --> E
AS["Alarm Output"] --> N
AT["RS-485"] --> X
AU["Wiegand"] --> Y
AV["Door Lock"] --> AW
Figure 4-1 Terminal Diagram
The descriptions of the terminals are as follows:
Table 4-1 Terminal Descriptions
| Group No. | FunctionColor Name Description | ||||
| Group A A1 Power Input Red +12 V 12 VDC Power | Supply | ||||
| Group B | B1 | Alarm Input | Yellow/Blue | IN1 | Alarm Input 1 |
| B2 | Black GND Ground | ||||
| B3 | Yellow/Orange | IN2 | Alarm Input 2 | ||
| B4 | Alarm Output | Yellow/Purple | NC | Alarm Output Wiring | |
| B5 | Yellow/Brown | COM | |||
| B6 | Yellow/Red | NO | |||
| Group C | C1 | RS-485 | Yellow | 485+ | RS-485 Wiring |
| C2 | Blue | 485- | |||
| C3 | Black/White GND Ground | ||||
| C4 | Wiegand Green | W0 | Wiegand Wiring 0 | ||
| C5 | White | W1 | Wiegand Wiring 1 | ||
| C6 | Black/Red | GND Ground | |||
| Group D | D1 | Door Lock | White/Purple | NC | Lock Wiring (NC) |
| D2 | White/Yellow | COM Common | |||
| D3 | White/Red | NO | Lock Wiring (NO) | ||
| D4 | Yellow/Green | SENSOR | Door Contact | ||
| D5 | Yellow/Grey | BTN | Exit Door Wiring | ||
| D6 | Yellow/Black | GND Ground | |||
4.2 Wire Normal Device
You can connect the terminal with normal peripherals.

flowchart
graph TD
A["Face Recognition Terminal"] --> B["Power Input"]
B --> C["+12V GND Group A"]
B --> D["A1 Red Black"]
B --> E["A2 Black"]
F["RS-485"] --> G["Group B: IN1-GND, IN2-CON, NO, 485+, 485-, GND, W0-W1, GND, Group C"]
F --> H["B1 Yellow/Blue Black, B2 Yellow/Orange, B1 Yellow/Purple, B2 Yellow/Brown, B3 Yellow/Red (NC), B2 Power Supply +"]
I["Wiegand"] --> J["Group C: 485+, 485-, GND, W0, W1, GND"]
I --> K["C1 Yellow Blue Black/White Green White Black/Red"]
L["Lock"] --> M["Group D: NC COM NO SENSOR GND BUTTON"]
L --> N["D1 White/Purple (NC) White/Yellow (COM) White/Red (NO)"]
L --> O["D2 White/Yellow (COM) Power Supply +"]
L --> P["D3 White/Yellow (COM) Power Supply +"]
Q["Exit Button"] --> R["Group D: NO COM NC"]
Q --> S["Group D: NO COM NC"]
T["Alarm Input"] --> U["Group B: IN1-GND, IN2-CON, NC COM, NO"]
T --> V["B1 Yellow/Blue Black, B2 Yellow/Orange, B1 Yellow/Purple (NC), B2 Yellow/Brown - Power Supply +"]
T --> W["(NO)"]
X["Wiegand Card Reader"] --> Y["Group C: 485+, 485-, GND, W0, W1, GND"]
Figure 4-2 Device Wiring

Note
- You should set the face recognition terminal's Wiegand direction as Input to connect to a Wiegand card reader. If connects to an access controller, you should set the Wiegand direction as Output to transmit authentication information to the access controller.
- For details about Wiegand direction settings, see Set Wiegand Parameters.
- Do not wire the device to the electric supply directly.
4.3 Wire Secure Door Control Unit
You can connect the terminal with the secure door control unit.
The wiring diagram is as follows.

flowchart
graph TD
A["RS-485"] --> B["Face Recognition Terminal"]
B --> C["Secure Door Control Unit Wiring Terminal"]
C --> D["Secure Door Control Unit"]
D --> E["Power Input"]
D --> F["Sensor Input"]
D --> G["Exit Button"]
D --> H["Lock Output"]
E --> I["+12V GND A1 Red +12V Black GND"]
F --> J["SENSOR B1 Green/Brown NO Black COM NC"]
G --> K["BUTTON B3 Green/Black NO COM NC"]
H --> L["NC C1 White/Purple (NC) COM C2 White/Black (COM) White/Red"]
L --> M["- Power + (NO)"]
M --> N["Electric Dropbolt"]
M --> O["Electric Strike"]
style A fill:#f9f,stroke:#333
style D fill:#ccf,stroke:#333
Figure 4-3 Secure Door Control Unit Wiring
i Note
The secure door control unit should connect to an external power supply separately. The suggested external power supply is 12V, 0.5A.
4.4 Wire Fire Module
4.4.1 Wiring Diagram of Door Open When Powering Off
Lock Type: Anode Lock, Magnetic Lock, and Electric Bolt (NO)
Security Type: Door Open When Powering Off
Scenario: Installed in Fire Engine Access
Type 1
Note
The fire system controls the power supply of the access control system.

flowchart
graph TD
A["Power Input"] --> B["+12V"]
B --> C["GND"]
C --> D["Group A"]
E["Alarm Input"] --> F["IN1"]
F --> G["GND"]
G --> H["Group B"]
I["Alarm Output"] --> J["NC"]
J --> K["COM"]
K --> L["Group C"]
M["RS-485"] --> N["485+"]
N --> O["485-"]
O --> P["GND"]
P --> Q["Group C"]
R["Wiegand"] --> S["W0"]
S --> T["W1"]
T --> U["Group C"]
V["Door Lock"] --> W["NC"]
W --> X["COM"]
X --> Y["Group D"]
Z["+12 VDC"] --> AA["Fire System"]
AB["Eltric Dropbolt"] --> AC["+12 VDC"]
AD["Red/Blue/Black"] --> AE["Yellow/Purple/Yellow/Brown/Yellow/Red"]
AF["Yellow/Blue/Black/Orange"] --> AG["Yellow/Purple/Yellow/Brown/Yellow/Red"]
AH["Green/White/Blue/Black/White"] --> AI["Yellow/Blue/Yellow/Yellow/Black/Yellow/Red"]
AJ["Green/White/Blue/Black/White/Red"] --> AK["Yellow/Blue/Yellow/Yellow/Black/Yellow/Red"]
AL["Green/White/Blue/Black/White/Red"] --> AM["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
AN["Green/White/Blue/Black/White/Red"] --> AO["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
AP["Green/White/Blue/Black/White/Red"] --> AQ["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
AR["Green/White/Blue/Black/White/Red"] --> AS["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
AT["Green/White/Blue/Black/White/Red"] --> AU["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
AV["Green/White/Blue/Black/White/Red"] --> AW["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
AX["Green/White/Blue/Black/White/Red"] --> AY["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
AZ["Green/White/Blue/Black/White/Red"] --> BA["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BB["Green/White/Blue/Black/White/Red"] --> BC["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BD["Green/White/Blue/Black/White/Red"] --> BE["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BF["Green/White/Blue/Black/White/Red"] --> BG["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BH["Green/White/Blue/Black/White/Red"] --> BI["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BJ["Green/White/Blue/Black/White/Red"] --> BK["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BL["Green/White/Blue/Black/White/Red"] --> BM["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BN["Green/White/Blue/Black/White/Red"] --> BO["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BP["Green/White/Blue/Black/White/Red"] --> BQ["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BR["Green/White/Blue/Black/White/Red"] --> BS["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BT["Green/White/Blue/Black/White/Red"] --> BU["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BV["Green/White/Blue/Black/White/Red"] --> BW["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BX["Green/White/Blue/Black/White/Red"] --> BY["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
BZ["Green/White/Blue/Black/White/Red"] --> CA["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
CB["Green/White/Blue/Black/White/Red"] --> CC["Yellow/Purple/Yellow/Yellow/Black/Yellow/Red"]
CD["Green 485+"] --> CE["C1: Yellow"]
CE --> CF["C2: Blue"]
CF --> CG["C3: Black/White"]
CE --> CH["C4: Green"]
CH --> CI["C5: White"]
CI --> CJ["C6: Black/Red"]
Figure 4-4 Wire Device

flowchart
graph LR
A["RS-485"] --> B["Face Recognition Terminal"]
B --> C["Secure Door Control Unit Wiring Terminal"]
C --> D["Secure Door Control Unit"]
D --> E["Fire System"]
subgraph FaceRecognition
F["RS-485"] --> G["485+ B1 Yellow"]
F --> H["485- B2 Blue"]
F --> I["GND B3 Black/White"]
end
subgraph SecureDoorControlUnit
J["Power Input"] --> K["+12V GND A1 Red Black"]
L["Sensor Input"] --> M["SENSOR B1 Green/Brown Black"]
N["Exit Button"] --> O["BUTTON B3 Green/Black Black"]
P["Lock Output"] --> Q["NC COM C1 White/Purple White/Black"]
P --> R["NO C2 White/Red"]
end
S["+12 VDC"] --> T["Electric Dropbolt +"]
Figure 4-5 Wire Secure Door Control Unit
Type 2

Note
The fire system (NO and COM, normally open when powering off) is connected with the lock and the power supply in series. When an fire alarm is triggered, the door remains open. In normal times, NO and COM are closed.

flowchart
graph TD
A["+12 VDC Power Supply"] --> B["Eltric Dropbolt"]
B --> C["Group A"]
C --> D["Power Input"]
D --> E["+12V GND A1 Red Black"]
D --> F["Group B"]
G["Alarm Input"] --> H["IN1 GND B1 Yellow/Blue Black"]
G --> I["IN2 B2 Yellow/Orange"]
G --> J["Group B"]
K["Alarm Output"] --> L["NC COM B1 Yellow/Purple Yellow/Brown"]
K --> M["NO B2 Yellow/Red"]
N["RS-485"] --> O["485+ C1 Yellow"]
N --> P["485- C2 Blue"]
N --> Q["GND C3 Black/White"]
R["Wiegand"] --> S["W0 C4 Green"]
R --> T["W1 C5 White"]
R --> U["GND C6 Black/Red"]
V["Door Lock"] --> W["NC COM D1 White/Purple (NC)"]
V --> X["NO D2 White/Yellow (COM)"]
V --> Y["Group D"]
Z["Fire System"] --> AA["+12 VDC Power Supply"]
Figure 4-6 Wiring Device

flowchart
graph LR
subgraph_FaceRecognition["Terminal"]
A["RS-485"] --> B["485+ B1 Yellow"]
A --> C["485- B2 Blue"]
A --> D["GND B3 Black/White"]
end
subgraph_SecureDoorControlUnit["Secure Door Control Unit Wiring Terminal"]
E["Power Input"] --> F["+12V GND A1 Red Black"]
G["Sensor Input"] --> H["SENSOR B1 Green/Brown Black"]
I["Exit Button"] --> J["BUTTON B3 Green/Black Black"]
K["Lock Output"] --> L["NC COM C2 White/Purple (NC) COM"]
M["+12 VDC"] --> N["Electric Dropbolt"]
O["Fire System"] --> P["NC COM NO"]
end
B --> E
C --> G
D --> I
E --> F
F --> H
H --> J
J --> L
L --> M
M --> P
Figure 4-7 Wiring Secure Door Control Unit
4.4.2 Wiring Diagram of Door Locked When Powering Off
Lock Type: Cathode Lock, Electric Lock, and Electric Bolt (NC)
Security Type: Door Locked When PoweringOff
Scenario: Installed in Entrance/Exit with Fire Linkage
i Note
• The Uninterpretable Power Supply (UPS) is required.
- The fire system (NC and COM, normally closed when powering off) is connected with the lock and the power supply in series. When an fire alarm is triggered, the door remains open. In normal times, NC and COM are open.

flowchart
graph TD
A["Power Input"] --> B["+12V GND Group A"]
C["Alarm Input"] --> D["IN1 GND IN2 NC COM NO"]
E["Alarm Output"] --> F["Group B"]
G["RS-485"] --> H["485+ 485- GND W0 W1 GND"]
I["Wiegand"] --> J["Group C"]
K["Door Lock"] --> L["Group D"]
M["UPS Power Supply"] --> N["+12 VDC Power Supply"]
O["Eltric Strike"] --> P["Fire System"]
Q["White/Purple (NC) White/Yellow (COM) White/Red (NO)"] --> R["Group C"]
S["Yellow/Blue Black Yellow/Orange Yellow/Purple Yellow/Brown Yellow/Red"] --> T["Group B"]
U["Yellow/Blue Blue Black Black/White Green White/Red"] --> V["Group C"]
W["Green White Black/Red"] --> X["Group C"]
Y["Yellow/Blue Yellow/Orange Yellow/Purple Yellow/Brown Yellow/Red"] --> Z["Group B"]
AA["Yellow/Blue Black Yellow/Orange Yellow/Purple Yellow/Brown Yellow/Red"] --> AB["Group B"]
AC["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Purple Yellow/Brown Yellow/Red"] --> AD["Group B"]
AE["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Purple Yellow/Brown Yellow/Red"] --> AF["Group B"]
AG["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Purple Yellow/Brown Yellow/Red"] --> AH["Group B"]
AI["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AJ["Group B"]
AK["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AL["Group B"]
AM["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AN["Group B"]
AO["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AP["Group B"]
AQ["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AR["Group B"]
AS["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AT["Group B"]
AU["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AV["Group B"]
AW["Yellow/Blue Yellow/Blue Black Yellow/Orange Yellow/Red Yellow/Red"] --> AX["Group B"]
AY["UPS Power Supply"] --> AZ["+12 VDC Power Supply"]
BA["Face Recognition Terminal"] --> BB["Power Input"]
BC["RS-485"] --> BD["Group C"]
BE["Wiegand"] --> BF["Group C"]
BG["Door Lock"] --> BH["Group D"]
Figure 4-8 Device Wiring

flowchart
graph LR
subgraph_FaceRecognition["Terminal"]
A["RS-485"] --> B["485+ B1 Yellow"]
A --> C["485- B2 Blue"]
A --> D["GND B3 Black/White"]
end
subgraph_SecureDoorControlUnit["Secure Door Control Unit Wiring Terminal"]
E["Power Input"] --> F["+12V GND A1 Red Black"]
G["Sensor Input"] --> H["SENSOR GND B1 Green/Brown Black"]
I["Exit Button"] --> J["BUTTON GND B3 Green/Black Black"]
K["Lock Output"] --> L["NC COM C1 White/Purple White/Black White/Red"]
end
F --> M["+12VDC"]
H --> M
J --> M
L --> M
M --> N["UPS Power Supply"]
M --> O["Electric Strike"]
O --> P["NC COM NO Fire System"]
Figure 4-9 Wiring Diagram
Chapter 5 Activation
You should activate the device before the first login. After powering on the device, the system will switch to Device Activation page.
Activation via the device, SADP tool and the client software are supported.
The default values of the device are as follows:
• The default IP address: 192.0.0.64
• The default port No.: 8000
• The default user name: admin
5.1 Activate via Device
If the device is not activated, you can activate the device after it is powered on.
On the Activate Device page, create a password and confirm the password. Tap Activate and the device will activated.

Figure 5-1 Activation Page

Caution
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
• After activation, you should select a language according to your actual needs.
• After activation, you should select an application mode. For details, see Set Application Mode.
- After activation, if you need to set privacy, you should check the item. For details, see Privacy Settings.
- After activation, if you need to add administrator to manage the device parameters, you should set administrator. For details, see Add Administrator .
5.2 Activate via Web Browser
You can activate the device via the web browser.
Steps
- Enter the device default IP address (192.0.0.64) in the address bar of the web browser, and press Enter.

Make sure the device IP address and the computer's should be in the same IP segment.
- Create a new password (admin password) and confirm the password.

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
-
Click Activate.
-
Edit the device IP address. You can edit the IP address via the SADP tool, the device, and the client software.
5.3 Activate via SADP
SADP is a tool to detect, activate and modify the IP address of the device over the LAN.
Before You Start
- Get the SADP software from the supplied disk or the official website http://www.hikvision.com/en/, and install the SADP according to the prompts.
- The device and the PC that runs the SADP tool should be within the same subnet.
The following steps show how to activate a device and modify its IP address. For batch activation and IP addresses modification, refer to User Manual of SADP for details.
Steps
- Run the SADP software and search the online devices.
- Find and select your device in online device list.
- Input new password (admin password) and confirm the password.

Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
- Click Activate to start activation.

Status of the device becomes Active after successful activation.
- Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP.
3) Input the admin password and click Modify to activate your IP address modification.
5.4 Activate Device via iVMS-4200 Client Software
For some devices, you are required to create the password to activate them before they can be added to the iVMS-4200 software and work properly.
Steps

Note
This function should be supported by the device.
- Enter the Device Management page.
- Click ▼ on the right of Device Management and select Device.
- Click Online Device to show the online device area.
The searched online devices are displayed in the list.
- Check the device status (shown on Security Level column) and select an inactive device.
- Click Activate to open the Activation dialog.
- Create a password in the password field, and confirm the password.

Caution
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

Note
Characters containing admin and nimda are not supported to be set as activation password.
- Click OK to activate the device.
Chapter 6 Quick Operation
6.1 Set Application Mode
After activating the device, you should select an application mode for better device application.
Steps
- On the Welcome page, select Indoor or Others from the drop-down list.

Figure 6-1 Welcome Page
- Tap OK to save.

Note
- You can also change the settings in System Settings.
- If you install the device indoors near the window or the face recognition function is not working well, select Others.
- If you do not configure the application mode and tap Next, the system will select Indoor by default.
- If you activate the device via other tools remotely, the system will select Indoor as the application mode by default.
6.2 Privacy Settings
After activation, selecting application mode, and selecting network, you should set the privacy parameters, including the picture uploading and storage.
Select parameters according to your actual needs.

Figure 6-2 Privacy
Upload Captured Pic. When Auth. (Upload Captured Picture When Authenticating)
Upload the pictures captured when authenticating to the platform automatically.
Save Captured Pic. When Auth. (Save Captured Picture When Authenticating)
If you enable this function, you can save the picture when Authenticating to the device.
Save Registered Pic. (Save Registered Picture)
The registered face picture will be saved to the system if you enable the function.
Upload Pic. After Linked Capture (Upload Picture After Linked Capture)
Upload the pictures captured by linked camera to the platform automatically.
Save Pic. After Linked Capture (Save Pictures After Linked Capture)
If you enable this function, you can save the picture captured by linked camera to the device.
Tap Next to complete the settings.
6.3 Set Administrator
After device activation, you can add an administrator to manage the device parameters.
Before You Start
Activate the device and select an application mode.
Steps
-
Optional: Tap Skip to skip adding administrator if required.
-
Enter the administrator's name (optional) and tap Next.

Figure 6-3 Add Administrator Page
- Select a credential to add.

Note
Up to one credential should be added.
- 📷: Face forward at the camera. Make sure the face is in the face recognition area. Click 🔒 to capture and click 🔒 to confirm.
- ☐: Press your finger according to the instructions on the device screen. Click √ to confirm.
- : Enter the card No. or present card on the card presenting area. Click OK.
i Note
• Devices with fingerprint module support fingerprint function. Refers to the actual device.
- Some models support WiFi function. Refers to the actual device.
4. Click OK.
You will enter the authentication page.
Status Icon Description

Device is armed/not armed.

Hik-Connect is enabled/disabled.

The device wired network is connected/not connected/connecting failed.

The device' Wi-Fi is enabled and connected/not connected/enabled but not connected.

3G/4G is enabled.

The device displays the number of authenticated people in the right corner of the logo.
Shortcut Keys Description

You can configure those shortcut keys displayed on the screen. For details, see Basic Settings .

Scan QR code to authenticate.

The QR code can be obtained from the visitor terminal.

- Enter the device room No. and tap OK to call.
- Tap 📋 to call the center.

The device should be added to the center, or the calling operation will be failed.

Enter password to authenticate.
Chapter 7 Basic Operation
7.1 Login
Login the device to set the device basic parameters.
7.1.1 Login by Administrator
If you have added an administrator for the device, only the administrator can login the device for device operation.
Steps
- Long tap on the initial page for 3 s and slide to the left/right by following the gesture to enter the admin login page.

Figure 7-1 Admin Login
- Authenticate the administrator's face, fingerprint or card to enter the home page.

Figure 7-2 Home Page

Note
The device will be locked for 30 minutes after 5 failed fingerprint or card attempts.
- Optional: Tap 6 and you can enter the device activation password for login.
- Optional: Tap and you can exit the admin login page.
7.1.2 Login by Activation Password
You should login the system before other device operations. If you do not configure an administrator, you should follow the instructions below to login.
Steps
- Long tap on the initial page for 3 s and slide to the left/right by following the gesture to enter password entering page.
-
Enter the password.
-
If you have added an administrator for the device, tap® and enter the password.
-
If you haven't added an administrator for the device, enter the password.
-
Tap OK to enter the home page.

Note
The device will be locked for 30 minutes after 5 failed password attempts.

Figure 7-3 Home Page
7.2 Communication Settings
You can set the wired network, the Wi-Fi parameter, the RS-485 parameters, the Wiegand parameters and access to Hik-Connect on the communication settings page.
7.2.1 Set Wired Network Parameters
You can set the device wired network parameters, including the IP address, the subnet mask, the gateway, and DNS parameters.
Steps
- Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
- On the Communication Settings page, tap Wired Network.

Figure 7-4 Wired Network Settings
-
Set IP Address, Subnet Mask, and Gateway.
-
Enable DHCP, and the system will assign IP address, subnet mask, and gatewayautomatically.
- Disable DHCP, and you should set the IP address, subnet mask, and gateway manually.

-
The device's IP address and the computer IP address should be in the same IP segment.
• Network Interface 1 and Network Interface 2 should not be in the same IP segment. -
Set the DNS parameters. You can enable Auto Obtain DNS, set the preferred DNS server and the alternate DNS server.
7.2.2 Set Wi-Fi Parameters
You can enable the Wi-Fi function and set the Wi-Fi related parameters.
Steps

The function should be supported by the device.
- Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
- On the Communication Settings page, tap.

Figure 7-5 Wi-Fi Settings
- Enable the Wi-Fi function.
-
Configure the Wi-Fi parameters.
-
Select a Wi-Fi from the list, and enter the Wi-Fi's password. Tap OK.
- If the target Wi-Fi is not in the list, tap Add Wi-Fi. Enter the Wi-Fi's name and password. And tap OK.

Note
Only digits, letters, and special characters are allowed in the password.
-
Set the Wi-Fi's parameters.
-
By default, DHCP is enable. The system will allocate the IP address, the subnet mask, and the gateway automatically.
-
If disable DHCP, you should enter the IP address, the subnet mask, and the gateway manually.
-
Tap OK to save the settings and go back to the Wi-Fi tab.
-
Tap √ to save the network parameters.
7.2.3 Set RS-485 Parameters
The face recognition terminal can connect external access controller, secure door control unit, card reader, or elevator via the RS-485 terminal.
Steps
- Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
- On the Communication Settings page, tap RS-485 to enter the RS-485 tab.

Figure 7-6 Set RS-485 Parameters
- Select an peripheral type according to your actual needs.

Note
If you select Access Controller: If connect the device to a terminal via the RS-485 interface, set the RS-485 address as 2. If you connect the device to a controller, set the RS-485 address according to the door No.
- Tap the back icon at the upper left corner and you should reboot the device if you change the parameters.
7.2.4 Set Wiegand Parameters
You can set the Wiegand transmission direction.
Steps
- Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
- On the Communication Settings page, tap Wiegand to enter the Wiegand tab.

Figure 7-7 Wiegand Settings
- Enable the Wiegand function.
-
Select a transmission direction.
-
Output: A face recognition terminal can connect an external access controller. And the two devices will transmit the card No. via Wiegand 26 or Wiegand 34.
-
Input: A face recognition terminal can connect a Wiegand card reader.
-
Tap √ to save the network parameters.

Note
If you change the external device, and after you save the device parameters, the device will reboot automatically.
7.2.5 Platform Access
You can change the device verification code and set the server address before you add the device to the Hik-Connect mobile client.
Before You Start
Make sure your device has connected to a network.
Steps
- Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
-
On the Communication Settings page, tap Access to Hik-Connect.
-
Enable Access to Hik-Connect
- Enter Server IP.
- Create the Verification Code, and you need to enter the verification code when you manage the devices via Hik-Connect.
7.3 User Management
On the user management interface, you can add, edit, delete and search the user.
7.3.1 Add Administrator
The administrator can log in the device backend and configure the device parameters.
Steps
- Long tap on the initial page and log in the backend.
- Tap User → + to enter the Add User page.

- Edit the employee ID.

Note
- The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
-
The employee ID should not be duplicated.
-
Tap the Name field and input the user name on the soft keyboard.
i Note
- Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
-
Up to 32 characters are allowed in the user name.
-
Optional: Add a face picture, fingerprints, cards, or Pin for the administrator.
i Note
- For details about adding a face picture, see Add Face Picture.

For details about adding a fingerprint, see Add Fingerprint.
• For details about adding a card, see Add Card.
- For details about adding a password, see View PIN code.
- Optional: Set the administrator's authentication type.
i Note
For details about setting the authentication type, see Set Authentication Mode.
- Enable the Administrator Permission function.
Enable Administrator Permission
The user is the administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.
- Tap √ to save the settings.
7.3.2 Add Face Picture
Add user's face picture to the device. And the user can use the face picture to authenticate.
Steps
i Note
Up to 10,000 face pictures can be added.
- Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in the backend.
- Tap User → + to enter the Add User page.
- Edit the employee ID.
i Note
- The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
-
The employee ID should not be duplicated.
-
Tap the Name field and input the user name on the soft keyboard.

Note
-
Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
• The suggested user name should be within 32 characters. -
Tap the Face Picture field to enter the face picture adding page.

Figure 7-8 Add Face Picture
- Look at the camera.
i Note
- Make sure your face picture is in the face picture outline when adding the face picture.
- Make sure the captured face picture is in good quality and is accurate.
- For details about the instructions of adding face pictures, see Tips When Collecting/Comparing Face Picture.
After completely adding the face picture, a captured face picture will be displayed at the upper right corner of the page.
- Tap Save to save the face picture.
- Optional: Tap Try Again and adjust your face position to add the face picture again.
- Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial page.
- Tap √ to save the settings.
7.3.3 Add Fingerprint
Add a fingerprint for the user and the user can authenticate via the added fingerprint.
Steps
iNote
- The function should be supported by the device.
-
Up to 100,000 fingerprints can be added.
-
Long tap on the initial page for 3 s and slide to the left/right by following the gesture and enter the device backend.
- Tap User → + to enter the Add User page.
- Tap the Employee ID. field and edit the employee ID.
i Note
- The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
-
The employee ID should not start with 0 and should not be duplicated.
-
Tap the Name field and input the user name on the soft keyboard.

Note
- Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
-
The suggested user name should be within 32 characters.
-
Tap the Fingerprint field to enter the Add Fingerprint page.
-
Follow the instructions to add a fingerprint.

Note
- The same fingerprint cannot be repeatedly added.
- Up to 10 fingerprints can be added for one user.
-
You can also use the client software or the fingerprint recorder to record fingerprints.
For details about the instructions of scanning fingerprints, see Tips for Scanning Fingerprint. -
Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial page.
- Tap √ to save the settings.
7.3.4 Add Card
Add a card for the user and the user can authenticate via the added card.
Steps

Note
Up to 150,000 cards can be added.
- Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in the backend.
- Tap User → + to enter the Add User page.
- Connect an external card reader according to the wiring diagram.
- Tap the Employee ID.field and edit the employee ID.

Note
- The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
-
The employee ID should not be duplicated.
-
Tap the Name field and input the user name on the soft keyboard.

Note
- Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
-
The suggested user name should be within 32 characters.
-
Tap the Card field and tap +.
-
Configure the card No.
-
Enter the card No. manually.
- Present the card over the card presenting area to get the card No.

Note
• The card No. cannot be empty.
- Up to 20 characters are allowed in the card No.
• The card No. cannot be duplicated.
-
Configure the card type.
-
Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial page.
- Tap to save the settings.
7.3.5 View PIN code
Add a PIN code for the user and the user can authenticate via the PIN code.
Steps
-
Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in the backend.
-
Tap User → + to enter the Add User page.
-
Tap the Employee ID. field and edit the employee ID.

Note
- The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
-
The employee ID should not be duplicated.
-
Tap the Name field and input the user name on the soft keyboard.
i Note
- Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
-
The suggested user name should be within 32 characters.
-
Tap the PIN code to view the PIN code.
i Note
The PIN code cannot be edited. It can only be applied by the platform.
- Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial page.
- Tap √ to save the settings.
7.3.6 Set Authentication Mode
After adding the user's face picture, password, or other credentials, you should set the authentication mode and the user can authenticate his/her identity via the configured authentication mode.
Steps
- Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in the backend.
- Tap User → Add User/Edit User → Authentication Mode.
- Select Device or Custom as the authentication mode.
Device
If you want to select device mode, you should set the terminal authentication mode in Access Control Settings page first. For details see Setting Access Control Parameters.
Custom
You can combine different authentication modes together according to your actual needs.
- Tap √ to save the settings.
7.3.7 Search and Edit User
After adding the user, you can search the user and edit it.
Search User
On the User Management page, Tap the search area to enter the Search User page. Tap Card on the left of the page and select a search type from the drop-down list. Enter the employee ID, card No., or the user name for search. Tap to search.
Edit User
On the User Management page, select a user from the user list to enter the Edit User page. Follow the steps in User Management to edit the user parameters. Tap √ to save the settings.

The employee ID cannot be edited.
7.3.8 Delete User
Tap User → + to enter the User Information page.

Figure 7-9 Delete User
Select the user you want to delete and tap Delete User to delete the user information.
7.4 Data Management
You can delete data, import data, and export data.
7.4.1 Delete Data
Delete user data.
On the Home page, tap Data → Delete Data → User Data. All user data added in the device will be deleted.
7.4.2 Import Data
Steps
- Plug a USB flash drive in the device.
- On the Home page, tap Data → Import Data.
- Tap User Data or Face Data.
- Enter the created password when you exported the data. If you do not create a password when you exported the data, leave a blank in the input box and tap OK immediately.

Note
- If you want to transfer all user information from one device (Device A) to another (Device B), you should export the information from Device A to the USB flash drive and then import from the USB flash drive to Device B. In this case, you should import the user data before importing the profile photo.
- The supported USB flash drive format is FAT32.
- The imported pictures should be saved in the folder (named enroll_pic) of the root directory and the picture's name should be follow the rule below: Card No._Name_Department_Employee ID_Gender.jpg
- If the folder enroll_pic cannot save all imported pictures, you can create another folders, named enroll_pic1, enroll_pic2, enroll_pic3, enroll_pic4, under the root directory.
- The employee ID should be less than 32 characters. It can be a combination of lower letters, upper letters, and numbers. It should not be duplicated, and should not start with 0.
- Requirements of face picture should follow the rules below: It should be taken in full-face view, directly facing the camera. Do not wear a hat or head covering when taking the face picture. The format should be JPEG or JPG. The resolution should be 640 × 480 pixel or more than of 640 × 480 pixel. The picture size should be between 60 KB and 200 KB.
7.4.3 Export Data
Steps
- Plug a USB flash drive in the device.
- On the Home page, tap Data → Export Data.
- Tap Event Data, User Data, or Face Data.
- Optional: Create a password for exporting. When you import those data to another device, you should enter the password.
i Note
- The supported USB flash drive format is DB.
- The system supports the USB flash drive with the storage of 1G to 32G. Make sure the free space of the USB flash drive is more than 512M.
- The exported user data is a DB file, which cannot be edited.
7.5 Identity Authentication
After network configuration, system parameters configuration and user configuration, you can go back to the initial page for identity authentication. The system will authenticate person according to the configured authentication mode.
7.5.1 Authenticate via Single Credential
Set the user authentication type before authentication. For details, see Set Authentication Mode. Authenticate face, fingerprint, card or QR code.
Face
Face forward at the camera and start authentication via face.
Fingerprint
Place the enrolled fingerprint on the fingerprint module and start authentication via fingerprint.
Card
Present the card on the card presenting area and start authentication via card.
i Note
The card can be normal IC card, or encrypted card.
QR Code
Put the QR code in front of the device camera to authenticate via QR code.
i Note
Authentication via QR code should be supported by the device.
Password
Enter the password to authenticate via password.
If authentication completed, a prompt "Authenticated" will pop up.
i Note
After enabling temperature detection, the device displays the temperature information.
7.5.2 Authenticate via Multiple Credential
Before You Start
Set the user authentication type before authentication. For details, see Set Authentication Mode.
Steps
- If the authentication mode is Card and Face, Password and Face, Card and Password, Card and Face and Fingerprint, authenticate any credential according to the instructions on the live view page.

Note
- The card can be normal IC card, or encrypted card.
-
If the QR Code Scanning function is enabled, you can put the QR code in front of the device camera to authenticate via QR code.
-
After the previous credential is authenticated, continue authenticate other credentials.

Note
- For detailed information about scanning fingerprint, see Tips for Scanning Fingerprint.
- For detailed information about authenticating face, see Tips When Collecting/Comparing Face Picture.
• After enabling temperature detection, the device displays the temperature information.
If authentication succeeded, the prompt "Authenticated" will pop up.
7.6 Basic Settings
You can set the sound settings, time settings, beauty and sleeping (s).
Long tap on the initial page for 3 s and slide to the left/right by following the gesture and login the device home page. Tap Basic.

Figure 7-10 Basic Settings Page
Sound Settings
You can enable/disable the voice prompt function and adjust the voice volume.

Note
You can set the voice volume between 0 and 10.
Time Settings
Set the time zone, the device time and the DST.
Beauty
You can enable the beauty function and set the smooth and the whiten parameter. Tap + or - to control the effect strength.

Note
By default, the function is disabled.
Sleep
Set the device sleeping waiting time (minute). When you are on the initial page and if you set the sleeping time to 30 min, the device will sleep after 30 min without any operation.

Note
If you set the sleeping time to 0, the device will not enter sleeping mode.
7.7 Set Biometric Parameters
You can customize the face parameters to improve the face recognition performance. The configurable parameters includes application mode, face liveness level, face recognition distance, face recognition interval, wide dynamic, face 1:N security level, face 1:1 security level, ECO settings, face with mask detection and hard hat detection.
Long tap on the initial page for 3 s and login the home page. Tap Biometric.
Table 7-1 Face Picture Parameters
| Parameter Description | |
| Application Mode Select | either others or indoor according to actual environment. |
| Face Liveness Level | After enabling face anti-spoofing function, you can set the matching security level when performing live face authentication. |
| Face Recognition Distance | Set the valid distance between the user and the camera when authenticating. |
| Face Recognition Interval | The time interval between two continuous face recognitions when authenticating. |
| Parameter Description | |
| NoteYou can input the number from 1 to 10. | |
| Wide Dynamic It is suggested to enable the WDR function if installing the device outdoors.When there are both very bright and very dark areas simultaneously in the view, you can enable the WDR function to balance the brightness of the whole image and provide clear images with details. | |
| Face 1:N Security Level Set the matching threshold when authenticating via 1:N matching mode.The larger the value, the smaller the false accept rate and the larger the false rejection rate. | |
| Face 1:1 Security Level Set the matching threshold when authenticating via 1:1 matching mode.The larger the value, the smaller the false accept rate and the larger the false rejection rate. | |
| ECO SettingsAfter enabling the ECO mode, the device will use the IR camera to authenticate faces in the low light or dark environment. And you can set the ECO mode threshold, ECO mode (1:N), and ECO mode (1:1).ECO Mode ThresholdWhen enabling the ECO mode, you can set the ECO mode's threshold.The larger the value, the easier the device entering the ECO mode.ECO Mode (1:1)Set the matching threshold when authenticating via ECO mode 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.ECO Mode (1:N)Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rateFace with Mask & Face(1:N ECO)Set the matching value when authenticating with face mask via ECO mode 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate. | |
| Face with Mask Detection | After enabling the face with mask detection, the system will recognize the captured face with mask picture. You can set face with mask & face 1:N level and the strategy.Reminder of Wearing |
| Parameter Description | |
| If the person do not wear a face mask when authenticating, the device prompts a notification and the door will open. Must Wear If the person do not wear a face mask when authenticating, the device prompts a notification and the door keeps closed. None If the person do not wear a face mask when authenticating, the device will not prompt a notification. | |
| Hard Hat Detection | After enabling the hard hat detection, you can set the strategy. Reminder of Wearing If the person do not wear the hard hat when authenticating, the device will pop up a prompt and the door will open. Must Wear If the person do not wear the hard hat when authenticating, the device will pop up a prompt and the door will keep closed. None If the person do not wear a face mask when authenticating, the device will not prompt a notification. |
7.8 Temperature Measurement Settings
You can set the temperature measurement parameters, including temp. detection, normal temp., temperature compensation, door not open (abnormal temperature), temperature measurement only, measurement area and unit.
On the Home page, tap Temp (Temperature) to enter the Temperature Settings page. Edit the temperature measurement parameters on this page and tap save the settings.

Figure 7-11 Temperature Measurement Parameters
The available parameters descriptions are as follows:
Temp. Detection
When enabling the function, the device will authenticate the permissions and at the same time take the temperature. When disabling the device, the device will authenticate the permissions only.
Normal Temp.
Edit the threshold according to actual situation. If the detected temperature is higher or lower than the configured parameters, an alarm will be triggered. By default, the minimum value is 1 °C and the maximum value is 45 °C.
TemperatureCompensation
If the measured temperature is higher/lower than the actual object's temperature, you can set the compensation temperature here. Available range: -99 to 99.

Note
You can select the unit as celsius degree or fahrenheit degree.
Door Not Open (Abnormal Temperature)
When enabling the function, the door will not open when the detected temperature is higher or lower than the configured temperature threshold. By default, the function is enabled.
Temp. Measurement Only
When enabling the function, the device will not authenticate the permissions, but only take the temperature. When disabling the function, the device will authenticate the permissions and at the same time take the temperature.
Measurement Area
Configure the temperature measurement area.
Unit
Select a temperature unit according to your preference.
7.9 Set Access Control Parameters
You can set the access control permissions, including the functions of terminal auth. mode, reader auth. mode, enable NFC card, auth. via QR Code, door contact, open duration (s) and authentication interval (s).
On the Home page, tap Access Control to enter the Access ControlSettings page. Edit the access control parameters on this page.

Figure 7-12 Access Control Parameters
The available parameters descriptions are as follows:
Table 7-2 Access Control ParametersDescriptions
| Parameter Description | |
| Terminal Auth. Mode (Terminal Authentication Mode) | Select the face recognition terminal's authentication mode. You can also customize the authentication mode. |
| Parameter Description | |
| NoteOnly the device with the fingerprint module supports the fingerprint related function.Biometric recognition products are not completely applicable to anti-spoofing environments. If you require a higher security level, use multiple authentication modes.If you adopt multiple authentication modes, you should authenticate other methods before authenticating face. | |
| Reader Auth. Mode (Card Reader Authentication Mode) | Select the card reader's authentication mode. |
| Enable NFC Card Enable the function and you can present the NFC card to authenticate. | |
| Auth. via QR Code | After enabling this function, you can put the QR code in front of the device camera to authenticate via QR code. |
| Door Contact You can select "Remain Open" or "Remain Closed" according to your actual needs. By default, it is Remain Closed. | |
| Open Duration | Set the door unlocking duration. If the door is not opened for the set time, the door will be locked. Available door locked time range: 1 to 255s. |
| Authentication Interval | Set the device authenticating interval. Available authentication interval range: 0 to 65535. |
7.10 Preference Settings
You can configure preference settings parameters.
Steps
- Tap Basic Settings → Preference Settings to enter the preference settings page.

Figure 7-13 Preference Settings
Theme
You can set the theme of the prompt window on the authentication page. You can select Theme as Iris Recognition Mode/Advertisement/Meeting/Simple.
Advertisement
After selecting this mode, the advertising area and identification authentication area of the device will be displayed on separate screens. Video and advertising information playback, welcome speech display are supported.
Meeting
After selecting this mode, the device supports editing and displaying meeting room name, displaying scheduled meeting information and the status of the meeting room, and signing in on the device.
Simple
After selecting this mode, the live view of the authentication page will be disabled, and in the meanwhile, the person's name, employee ID, face pictures will all be hidden.
Shortcut Key
Choose the shortcut key that displayed on the authentication page, including the QR code function, the call function, call type, and the password entering function.

You can select call type from Call Room, Call Center, Call Specified Room No. and Call APP.
Call Room
When you tap the call button on the authentication page, you should dial a room No. to call.
Call Center
When you tap the call button on the authentication page, you can call the center directly.
Call Specified Room No.
You should set a room No. When you tap the call button on the authentication page, you can call the configured room directly without dialing.
Call APP
When you tap the call button on the authentication page, you will call the mobile client where the device is added.
Password
Enable this function and you can enter the password to authenticate via password.
QR Code
You can use the QR code scanning function on the authentication interface. The device will upload the information associated with the obtained QR code to the platform.
7.11 System Maintenance
You can view the device system information and capacity. You can also restore the system to factory settings, default settings, reboot, and exit the system.
Long tap on the initial page for 3 s and slide to the left/right by following the gesture and enter the device backend. Tap Maint..

Figure 7-14 Maintenance Page
System Information
You can view the device information.

Note
The page may vary according to different device models. Refers to the actual page for details.
Capacity
You can view the number of administrator, user, face picture, card, and event.

Note
- Parts of the device models support displaying the fingerprint number. Refers to the actual page for details.
- The capacity varies according to the configured enrollment rules. For details about setting enrollment rules, see .
Restore to Default
All parameters, except for the communication settings, remotely imported user information, will be restored to the default settings. The system will reboot to take effect.
Restore to Factory
All parameters will be restored to the factory settings. The system will reboot to take effect.
Upgrade
Plug the USB flash drive in the device USB interface. Tap Upgrade → OK, and the device will read the digicap.dav file in the USB flash drive to start upgrading.
Reboot
The device will reboot after the confirmation.
Exit
Tap Exit to exit the application.

Long tap ☐, and enter admin password to view device version information.
7.12 Video Intercom
After adding the device to the client software, you can call the device from the client software, call the main station from the device, call the client software from the device, call the indoor station from the device, or call the specific room from the device.
7.12.1 Call Client Software from Device
Steps
- Get the client software from the supplied disk or the official website, and install the software according to the prompts.
-
Run the client software and the control panel of the software pops up.
-
Click Device Management to enter the Device Management interface.
-
Add the device to the client software.

Note
For details about adding device, see Add Device.
- Call the client software.
1) Tap on the device initial page.
2) Enter 0 in the pop-up window.
3) Tap to call the client software.
- Tap Answer on the pop-up page of the client software and you can start two-way audio between the device and the client software.

Note
If the device is added to multiple client softwares and when the device is calling the client software, only the first client software added the device will pop up the call receiving window.
7.12.2 Call Center from Device
Steps
- Get the client software from the supplied disk or the official website, and install the software according to the prompts.
- Run the client software and the control panel of the software pops up.
- Click Device Management to enter the Device Management interface.
- Add the main station and the device to the client software.

Note
For details about adding device, see Add Device.
- Set the main station's IP address and SIP address in the remote configuration page.

Note
For details about the operation, see the user manual of the main station.
-
Call the center.
-
If you have configured to call center in the Basic Settings, you can tap to call the center.
-
If you have not configured to call center in the Basic Settings, you should tap → to call the center
-
Answers the call via the main station and starts two-way audio.

Note
The device will call the main station in priority.
7.12.3 Call Device from Client Software
Steps
- Get the client software from the supplied disk or the official website, and install the software according to the prompts.
- Run the client software and the control panel of the software pops up.
- Click Device Management to enter the Device Management page.
- Add the device to the client software.

Note
For details about adding device, see Add Device.
- Enter the Live View page and double-click the added device to start live view.

Note
For details about operations in the Live View page, see Live View in the user manual of the client software.
- Right click the live view image to open the right-click menu.
- Click Start Two-Way Audio to start two-way audio between the device and the client software.
7.12.4 Call Room from Device
Steps
- Get the client software from the supplied disk or the official website, and install the software according to the prompts.
- Run the client software and the control panel of the software pops up.
- Click Device Management to enter the Device Management interface.
- Add the indoor station and the device to the client software.

Note
For details about adding device, see Add Device.
- Link a user to an indoor station and set a room No. for the indoor station.
- Call the room.
- If you have configured a specified room No. in the Basic Settings, you can tap to call the room.
- If you have not configured a specified room No. in the Basic Settings, you should tap on the authentication page of the device. Enter the room No. on the dial page and tap to call the room.
- After the indoor station answers the call, you can start two-way audio with the indoor station.
7.12.5 Call Mobile Client from Device
Steps
-
Get the mobile mobile client from the supplied disk or the official website, and install the software according to the prompts.
-
Run the mobile client and add the device to the mobile client.

For details, see the user manual of the mobile client.
-
Enter Basic Settings → Shortcut Key and enable Call APP.
-
Go back to the initial page and call the mobile client.
1) Tap on the device initial page.
2) Tap to call the mobile client.
Chapter 8 Operation via Web Browser
8.1 Login
You can login via the web browser or the remote configuration of the client software.

Note
Make sure the device is activated. For detailed information about activation, see Activation.
Login via Web Browser
Enter the device IP address in the address bar of the web browser and press Enter to enter the login page.
Enter the device user name and the password. Click Login.
Login via Remote Configuration of Client Software
Download and open the client software. After adding the device, click 📋 to enter the Configuration page.
8.2 Live View
You can view the live video of the device.
After logging in, you will enter the live view page. You can perform the live view, capture, video recording, and other operations.

natural_image
Blank dark image with no visible content, text, or symbolsFigure 8-1 Live View Page
Function Descriptions:

Select the image size when starting live view.

Set the volume when starting live view.

Note
If you adjust the volume when starting two-way audio, you may hear a repeated sounds.

You can capture image when starting live view.

Reserved function. You can zoom in the live view image.

Start or stop live view.

Start or stop video recording.

Select the streaming type when starting live view. You can select from the main stream and the sub stream.

Full screen view.
8.3 Person Management
Click and add the person's information, including the basic information, card, authentication mode. And you can also edit user information, view user picture and search user information in the user list.
Click OK to save the person.
Add Basic Information
Click User → Add to enter the Add Person page.
Add the person's basic information, including the employee ID, the person's name, and the user role.
Click Save to save the settings.
Add Card
Click User → Add to enter the Add Person page.
Click Add Card, enter the Card No. and select the Property, and click OK to add the card.
Click Save to save the settings.
Add Face Picture
Click User → Add to enter the Add Person page.
Click + on the right to upload a face picture from the local PC.

The picture format should be JPG or JPEG or PNG, and the size should be less than 200 K.
Click Save to save the settings.
Add Authentication Mode
Click User → Add to enter the Add Person page.
Set the authentication mode.
Click Save to save the settings.
8.4 Search Event
Click Search to enter the Search page.

Figure 8-2 Search Event
Enter the search conditions, including the event type, the employee ID, the name, the card No., the start time, and the end time, and click Search.
The results will be displayed on the right panel.
8.5 Device Management
You can manage the linked device on the page.
Steps
- Click Device Management to enter the settings page.

Figure 8-3 Device Management
- Click Add to add the indoor station or sub door station. Enter the parameters and click OK to add.
- Click Import. Enter the information of the device in the template to import devices in batch.
- Click Export to export the information to the PC.
- Select the device and click Delete to remove the selected device from the list.
- Click Refresh to get the device information.
- Optional: Set Device Information.
Edit Device InformationClick to edit device information.
Delete Device Information Click to delete device information from the list.
Search Devices Select Status and Device Type to search devices.
8.6 Configuration
8.6.1 Set Local Parameters
Set the live view parameters, record file saving path, and captured pictures saving path.
Set Live View Parameters
Click Configuration → Local to enter the Local page. Configure the stream type, the play performance, auto start live view, and the image format and click Save.
Set Record File Saving Path
Click Configuration → Local to enter the Local page. Select a record file size and select a saving path from your local computer and click Save.
You can also click Open to open the file folder to view details.
Set Captured Pictures Saving Path
Click Configuration → Local to enter the Local page. Select a saving path from your local computer and click Save.
You can also click Open to open the file folder to view details.
8.6.2 View Device Information
View the device name, language, model, serial No., QR code, version, number of channels, alarm input, alarm output, lock and RS-485, device capacity, etc.
Click Configuration → System → System Settings → Basic Information to enter the configuration page.
You can view the device name, language, model, serial No., QR code, version, number of channels, alarm input, alarm output, lock and RS-485, device capacity, etc.
8.6.3 Set Time
Set the device's time zone, synchronization mode, and the device time.
Click Configuration → System → System Settings → Time Settings.

Figure 8-4 Time Settings
Click Save to save the settings after the configuration.
Time Zone
Select the device located time zone from the drop-down list.
Time Sync.
NTP
You should set the NTP server's IP address, port No., and interval.
Manual
By default, the device time should be synchronized manually. You can set the device time manually or check Sync. with Computer Time to synchronize the device time with the computer's time.
8.6.4 Set DST
Steps
- Click Configuration → System → System Settings → DST.

Figure 8-5 DST Page
- Check Enable DST.
- Set the DST start time, end time and bias time.
- Click Save to save the settings.
8.6.5 View Open Source Software License
Go to Configuration → System → System Settings → About, and click View Licenses to view the device license.
8.6.6 Upgrade and Maintenance
Reboot device, restore device parameters, and upgrade device version.
Reboot Device
Click Configuration → System → Maintenance → Upgrade & Maintenance.

Figure 8-6 Upgrade and Maintenance Page
Click Reboot to start reboot the device.
Or you can check Reboot Automatically to set desired reboot mode by selecting Reboot by Duration or Reboot by Time and set the corresponding parameters.
Click Save.
Restore Parameters
Click Configuration → System → Maintenance → Upgrade & Maintenance.
Restore All
All parameters will be restored to the factory settings. You should activate the device before usage.
Default
The device will restore to the default settings, except for the device IP address and the user information.
Unlink APP Account
Unlink the Hik-Connect account from the platform.
Import and Export Parameters
Click Configuration → System → Maintenance → Upgrade & Maintenance.
Export
Click Export to export the logs or device parameters.

You can import the exported device parameters to another device.
Import
Click ☐ and select the file to import. Click Import to start import configuration file.
Upgrade
Click Configuration → System → Maintenance → Upgrade & Maintenance.
Select an upgrade type from the drop-down list. Click ☐ and select the upgrade file from your local PC. Click Upgrade to start upgrading.

Note
Do not power off during the upgrading.
8.6.7 Log Query
You can search and view the device logs.
Go to Configuration → System → Maintenance → Log Query.
Set the major and minor type of the log type. Set the start time and end time for searching, and click Search.
The results will be displayed below, which including the No., time, the major type the minor type, the channel No., the local/remote user information, the remote host IP, etc.
8.6.8 Security Mode Settings
Set the security mode for logging in the client software.
On the Device for Management page, click Configuration → System → Security → Security Service.
Select a security mode from the drop-down list, and click Save.
Security Mode
High security level for user information verification when logging in the client software.
Compatible Mode
The user information verification is compatible with the old client software version when logging in.
Enable SSH
To raise network security, disable SSH service. The configuration is only used to debug the device for the professionals.
Enable ADB Remote Control
After enabling ADB Remote Control function, you can debug, print and write commands.
Enable HTTP
In order to increase the network security level when visiting websites, you can enable HTTP to acquire a more secure and encrypted network communication environment. The communication should authenticated by identity and encryption password after enabling HTTP, which is save.
8.6.9 Certificate Management
It helps to manage the server/client certificates and CA certificate.

The function is only supported by certain device models.
Create and Install Self-signed Certificate
Steps
- Go to Configuration → System → Security → Certificate Management.
- In the Certificate Files area, select a Certificate Type from the drop-down list.
- Click Create.
- Input certificate information.
- Click OK to save and install the certificate.
The created certificate is displayed in the Certificate Details area.
The certificate will be saved automatically.
- Download the certificate and save it to an asking file in the local computer.
- Send the asking file to a certification authority for signature.
- Import the signed certificate.
1) Select a certificate type in the Import Passwords area, and select a certificate from the local, and click Install.
2) Select a certificate type in the Import Communication Certificate area, and select a certificate from the local, and click Install.
Install Other Authorized Certificate
If you already has an authorized certificate (not created by the device), you can import it to the device directly.
Steps
- Go to Configuration → System → Security → Certificate Management.
- In the Import Passwords and Import Communication Certificate areas, select certificate type and upload certificate.
- Click Install.
Install CA Certificate
Before You Start
Prepare a CA certificate in advance.
Steps
-
Go to Configuration → System → Security → Certificate Management.
-
Create an ID in the Import CA Certificate area.

Note
The input certificate ID cannot be the same as the existing ones.
-
Upload a certificate file from the local.
-
Click Install.
8.6.10 Change Administrator's Password
Steps
-
Click Configuration → User Management.
-
Click
-
Enter the old password and create a new password.
-
Confirm the new password.
-
Click OK.

Caution
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
8.6.11 Online Users
The information of users logging into the device is shown.
Go to Configuration → System → User Management → Online Users to view the list of online users.
8.6.12 View Device Arming/Disarming Information
View device arming type and arming IP address.
Go to Configuration → User Management → Arming/Disarming Information.
You can view the device arming/disarming information. Click Refresh to refresh the page.
8.6.13 Network Settings
Set TCP/IP, port, SIP, WiFi, report strategy, platform access and ISUP.

Note
Some device models do not support Wi-Fi settings. Refer to the actual products when configuration.
Set Basic Network Parameters
Click Configuration → Network → Basic Settings → TCP/IP.

Figure 8-7 TCP/IP Settings Page
Set the parameters and click Save to save the settings.
DHCP
If uncheck the function, you should set the IPv4 address, IPv4 subnet mask, IPv4 default gateway, MTU, and the device port.
If you check the function, the system will allocate the IPv4 address, IPv4 subnet mask, and the IPv4 default gateway automatically.
NIC Type
Select a NIC type from the drop-down list. By default, it is Auto.
DNS Server
Set the preferred DNS server and the Alternate DNS server according to your actual need.
Set Port Parameters
Set the HTTP, RTSP and HTTPS port para meters.
Click Configuration → Network → Basic Settings → Port.
HTTP
It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.0.0.65:81 in the browser for login.
RTSP
It refers to the port of real-time streaming protocol.
HTTPS
Set the HTTPS for accessing the browser. Certificate is required when accessing.
Set Wi-Fi Parameters
Set the Wi-Fi parameters for device wireless connection.
Steps

Note
The function should be supported by the device.
- Click Configuration → Network → Basic Settings → Wi-Fi.

Figure 8-8 Wi-Fi Settings Page
-
Check Wi-Fi.
-
Select a Wi-Fi
- Click of a Wi-Fi in the list and enter the Wi-Fi password.
- Click Add, and enter the SSID, working mode, and encryption type. Click Connect. When the Wi-Fi is connected, click OK.
- Optional: Set the WLAN parameters.
1) Click Network Settings.
2) Set the IP address, subnet mask, and default gateway. Or check Enable DHCP and the system will allocate the IP address, subnet mask, and default gateway automatically.
- Click OK.
SIP Setting
Steps
- Click Network → Basic Settings → SIP to enter the settings page.
- Check Enable VOIP Gateway.
- Configure the SIP parameters.
- Click Save to enable the settings.
Report Strategy Settings
You can set the center group for uploading the log via the ISUP protocol.
Go to Configuration → Network → Basic Settings → Report Strategy.
You can set the center group and the system will transfer logs via ISUP protocol. Click Save to save the settings.
Center Group
Select a center group from the drop-down list.
Main Channel
The device will communicate with the center via the main channel.

Note
N1 refers to wired network.
Platform Access
Platform access provides you an option to manage the devices via platform.
Steps
- Click Configuration → Network → Advanced → Platform Access to enter the settings page.
- Select the Platform Access Mode.
i Note
Hik-Connect is an application for mobile devices. With the App, you can view live image of the device, receive alarm notification and so on.
-
Check the checkbox of Enable to enable the function.
-
Optional: Check the checkbox of Custom, and you can set the server address by yourself.
-
Create a Stream Encryption/Encryption Key for the device.
i Note
6 to 12 letters (a to z, A to Z) or numbers (0 to 9), case sensitive. You are recommended to use a combination of no less than 8 letters or numbers.
- Click Save to enable the settings.
Set ISUP Parameters
Set the ISUP parameters for accessing device via ISUP protocol.
Steps
i Note
The function should be supported by the device.
-
Click Configuration → Network → Advanced → Platform Access.
-
Select ISUP from the platform access mode drop-down list.
-
Check Enable.
-
Set the protocol version, alarm receiver type, port, device ID, ISUP key, and the register status.
i Note
Only 5.0 version is supported, you should set the ISUP key as well.
- Click Save.
Configure HTTP Listening
The device can send alarm information to the destination IP or host via HTTP protocol/HTTPS protocol.
Before You Start
The destination IP or host name should support the HTTP protocol/HTTPS protocol to receive the alarm information.
i Note
The function should be supported by the device.
Steps
- Click Configuration → Network → Advanced → HTTP Listening.
- Edit the destination IP or host name, URL and port.
- Optional: Click Test to test whether the entered IP address or host name are valid.
- Optional: Click Default to reset the destination IP or host name.
- Click Save.
8.6.14 Set Video and Audio Parameters
Set the image quality, resolution, and the device volume.
Set Video Parameters
Click Configuration → Video/Audio → Video.

Save
Figure 8-9 Video Settings Page
Set the video channel, the stream type, the video type, resolution, the bitrate type, video quality, the frame rate, the Max. bitrate, the video encoding, and I frame interval.
Click Save to save the settings after the configuration.
Set Audio Parameters
Click Configuration → Video/Audio → Audio.

bar
| Category | Value | | --------------- | ----- | | Input Volume | 7 | | Output Volume | 4 | | Voice Prompt | Save |Figure 8-10 Set Audio Parameters
Drag the block to adjust the device input and output volume.
Click Save to save the settings after the configuration.
You can also enable Voice Prompt.

Note
The functions vary according to different models. Refers to the actual device for details.
8.6.15 Customize Audio Content
Customize the output audio content when authentication succeeded and failed.
Steps
- Click Configuration → Video/Audio → Prompt.

flowchart
graph TD
A["Default"] --> B["Configuration"]
B --> C["Enable"]
B --> D["Appellation"]
B --> E["None"]
C --> F["Time Period When Authentication Succeeded"]
D --> F
E --> F
F --> G["Add"]
F --> H["Time Period When Authentication Failed"]
H --> I["Add"]
H --> J["Save"]
Figure 8-11 Customize Audio Content
- Select Prompt as TTS(Text to Speech) to turn the text to audio content.
- Select time schedule.
- Enable the function.
- Set the appellation.
- Set the time period when authentication succeeded.
1) Click Add.
2) Set the time duration and the language.

If authentication is succeeded in the configured time duration, the device will broadcast the configured content.
3) Enter the audio content.
4) Optional: Repeat substep 1 to 3.
5) Optional: Click 🔒 to delete the configured time duration.
- Set the time duration when authentication failed.
1) Click Add.
2) Set the time duration and the language.
i Note
If authentication is failed in the configured time duration, the device will broadcast the configured content.
3) Enter the audio content.
4) Optional: Repeat substep 1 to 3.
5) Optional: Click 🔒 to delete the configured time duration.
- Optional: Add holiday schedule.
1) Click Add to add holiday schedule.
2) Repeat step 3 to 6.
- Click Save to save the settings.
8.6.16 Set Image Parameters
Set the video standard, WDR, brightness, contrast, and saturation.
Steps
- Click Configuration → Image Adjustment.
- Configure the parameters to adjust the image.
Video Standard
Set the video frame rate when performing live view remotely. After changing the standard, you should reboot the device to take effect.
PAL
25 frames per second. Suitable for mainland China, Hong Kong (China), the Middle East countries, Europe countries, etc.
NTSC
30 frames per second. Suitable for the USA, Canada, Japan, Taiwan (China), Korea, the Philippines, etc.
WDR
Enable or disable the WDR function.
When there are both very bright and very dark areas simultaneously in the view, WDR balances the brightness level of the whole image and provide clear images with details.
Brightness/Contrast/Saturation
Drag the block or enter the value to adjust the live video's brightness, contrast and saturation.

Start/end recording video.

Capture the image.
- Click Default to restore the parameters to the default settings.
8.6.17 Set Supplement Light Brightness
Set the device supplement light brightness.
Steps
- Click Configuration → Image → Supplement Light Parameters.

Figure 8-12 Supplement Light Settings Page
- Select a supplement light type and mode from the drop-down list. If you select the mode as ON, you should set the brightness.
8.6.18 Set Beauty Parameters
You can enable beauty camera and set the parameters.
Steps
-
Click Configuration → Image → Beauty Parameters.
-
Check Enable Beauty Photos, and adjust the Whiten Level and Smoothing Skin Level according to your actual needs.
8.6.19 Set Fusion Parameters
You can enable the image fusion to improve the recognition effect of low-light environment.
Steps
- Click Configuration → Image → Image Fusion to enter the page.
- Set the mode as Automatic or Disable.
Auto
After selecting Automatic, the device will enter automatically enter the image fusion mode. You need to set set the Sensitivity. The larger the value, the higher the sensitivity, and the easier it is for the device to enter the image fusion mode.
Disable
The device will not enter the image fusion mode automatically.
8.6.20 Time and Attendance Settings
If you want to track and monitor when the persons start/stop work and monitor their working hours and late arrivals, early departures, time taken on breaks, and absenteeism, you can add the person to the shift group and assign a shift schedule (a rule for the attendance defining how the schedule repeats, the shift type, break settings, and the card swiping rule.) to the shift group to define the attendance parameters for the persons in the shift group.
Disable Attendance Mode via Web
Disable the attendance mode and the system will not display the attendance status on the initial page.
Steps
- Click Configuration → Attendance to enter the settings page.
- Set the Attendance Mode as Disable.
Result
You will not view or configure the attendance status on the initial page. And the system will follow the attendance rule that configured on the platform.
Time Settings
Steps
- Click Configuration → Time Settings to enter the settings page.
- Select Status Type.
- Optional: Edit Schedule Name according to the actual needs.
- Drag mouse to set the schedule.

Note
Set the schedule from Monday to Sunday according to the actual needs.
- Optional: Select a timeline and click Delete. Or click Delete All to clear the settings.
- Click Save.
Set Manual Attendance via Web
Set the attendance mode as manual, and you should select a status manually when you take attendance.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
- Click Configuration → Attendance to enter the settings page.
- Set the Attendance Mode as Manual.
- Enable the Attendance Status Required and set the attendance status lasts duration.
- Enable a group of attendance status.

The Attendance Property will not be changed.
- Optional: Select an status and change its name if required.
Result
You should select an attendance status manually after authentication.

If you do not select a status, the authentication will be failed and it will not be marked as a valid attendance.
Set Auto Attendance via Web
Set the attendance mode as auto, and you can set the attendance status and its available schedule. The system will automatically change the attendance status according to the configured schedule.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
- Click Configuration → Attendance to enter the settings page.
- Set the Attendance Mode as Auto.
- Enable the Attendance Status function.
- Enable a group of attendance status.

The Attendance Property will not be changed.
- Optional: Select an status and change its name if required.
- Set the status' schedule. Refers to Time Settings for details.
Set Manual and Auto Attendance via Web
Set the attendance mode as Manual and Auto, and the system will automatically change the attendance status according to the configured schedule. At the same time you can manually change the attendance status after the authentication.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
- Click Configuration → Attendance to enter the settings page.
- Set the Attendance Mode as Manual and Auto.
- Enable the Attendance Status function.
- Enable a group of attendance status.

Note
The Attendance Property will not be changed.
-
Optional: Select an status and change its name if required.
-
Set the status' schedule. Refers to Time Settings for details.
Result
On the initial page and authenticate. The authentication will be marked as the configured attendance status according to the schedule. If you tap the edit icon on the result tab, you can select a status to take attendance manually, the authentication will be marked as the edited attendance status.
Example
If set the Break Out as Monday 11:00, and Break In as Monday 12:00, the valid user's authentication from Monday 11:00 to 12:00 will be marked as break.
8.6.21 General Settings
Set Authentication Parameters
Click Configuration → General → Authentication Settings.

Note
The functions vary according to different models. Refers to the actual device for details.
Click Save to save the settings after the configuration.
Card Reader
Select Main Card Reader or Sub Card Reader from the drop-down list.
Main Card Reader
You can configure the device card reader's parameters.
Sub Card Reader
You can configure the connected peripheral card reader's parameters.
If select Main Card Reader:
Card Reader Type/Card Reader Description
Get card reader type and description. They are read-only.
Enable Card Reader
Enable the card reader's function.
Authentication
Select an authentication mode according to your actual needs from the drop-down list.
Multiple People Authentication
Multiple people can be authenticated at the same time.
Recognition Interval
You can set the interval between 2 continuous recognition of a same person during the authentication. In the configured interval, Person A can only recognized once. If another person (Person B) has recognized during the interval, Person A can recognized again.
Authentication Interval
You can set the authentication interval of the same person when authenticating. The same person can only authenticate once in the configured interval. A second authentication will be failed.
Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Max. Authentication Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Enable Tampering Detection
Enable the anti-tamper detection for the card reader.
Enable Card No. Reversing
The read card No. will be in reverse sequence after enabling the function.
If select Sub Card Reader:
Card Reader Type/Card Reader Description
Get card reader type and description. They are read-only.
Enable Card Reader
Enable the card reader's function.
Authentication
Select an authentication mode according to your actual needs from the drop-down list.
Multiple People Authentication
Multiple people can be authenticated at the same time.
Recognition Interval
If the interval between card presenting of the same card is less than the configured value, the card presenting is invalid.
Authentication Interval
You can set the authentication interval of the same person when authenticating. The same person can only authenticate once in the configured interval. A second authentication will be failed.
Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Max. Authentication Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Communication with Controller Every
When the access control device cannot connect with the card reader for longer than the set time, the card reader will turn offline automatically.
Max. Interval When Entering Password
When you entering the password on the card reader, if the interval between pressing two digits is longer than the set value, the digits you pressed before will be cleared automatically.
OK LED Polarity/Error LED Polarity
Set OK LED Polarity/Error LED Polarity of the access control device according to the card reader parameters. Generally, adopts the defaultsettings.
Enable Tampering Detection
Enable the anti-tamper detection for the card reader.
Set Privacy Parameters
Set the event storage type, picture upload and storage parameters, and the picture clearing parameters.
Go to Configuration → Access Control → Privacy
Event Storage Settings
Select a method to delete the event. You can select from Delete Old Events Periodically, Delete Old Events by Specified Time, or Overwriting.
Delete Old Events Periodically
Drag the block or enter number to set the period for event deleting. All events will be deleted according to the configured time duration.
Delete Old Events by Specified Time
Set a time and all events will be deleted on the configured time.
Overwriting
The earliest 5% events will be deleted when the system detects the stored events has been over 95% of the full space.
Authentication Settings
Display Authentication Result
You can check Face Picture, Name, Employee ID and Temperature, to display the authentication result.
Name De-identification
You can check Name De-identification, and the whole name will not be displayed.
ID De-identification
You can check ID De-identification, and the ID will not be displayed.
Overwriting
The earliest 5% events will be deleted when the system detects the stored events has been over 95% of the full space.
Picture Uploading and Storage
Upload Captured Picture When Authenticating
Upload the pictures captured when authenticating to the platform automatically.
Save Captured Picture When Authenticating
If you enable this function, you can save the picture when authenticating to the device.
Save Registered Picture
The registered face picture will be saved to the system if you enable the function.
Upload Picture After Linked Capture
Upload the pictures captured by linked camera to the platform automatically.
Save Pictures After Linked Capture
If you enable this function, you can save the picture captured by linked camera to the device.
Clear All Pictures in Device

Note
All pictures cannot be restored once they are deleted.
Clear Registered Face Pictures
All registered pictures in the device will be deleted.
Clear Captured Pictures
All captured pictures in the device will be deleted.
Set Card Security
Click Configuration → General → Card Security to enter the settings page.
Set the parameters and click Save.
Enable NFC Card
In order to prevent the mobile phone from getting the data of the access control, you can enable NFC card to increase the security level of the data.
Enable M1 Card
Enable M1 card and authenticateing by presenting M1 card is available.
M1 Card Encryption
Sector
M1 card encryption can improve the security level of authentication.
Enable the function and set the encryption sector. By default, Sector 13 is encrypted. It is recommended to encrypt sector 13.
Enable EM Card
Enable EM card and authenticating by presenting EM card is available.

Note
If the peripheral card reader supports presenting EM card, the function is also supported to enable/disable the EM card function.
Enable CPU Card
The device can read the data from CPU card when enabling the CPU card function.
CPU Card Read Content
After enable the CPU card content reading function, the device can read the CPU card content.
Enable ID Card
Enable ID card and authenticating by presenting ID card is available.
Set Card Authentication Parameters
Set the card reading content when authenticate via card on the device.
Go to Configuration → General → Card Authentication Settings.
Select a card authentication mode and click Save.
Full Card No.
All card No. will be read.
Wiegand 26 (3 bytes)
The device will read card via Wiegand 26 protocol (read 3 bytes).
Wiegand 34 (4 bytes)
The device will read card via Wiegand 34 protocol (read 4 bytes).
8.6.22 Video Intercom Settings
Set Video Intercom Parameters
The device can be used as a door station, outer door station, or access control device. You should set the device No. before usage.
Click Configuration → Intercom → Device No. .
If set the device type as Door Station or Access Control Device, you can set the floor No., door station No., and click Advanced Settings to set Phase No., Building No., and Unit No.
Click Save to save the settings after the configuration.

Figure 8-13 Device No. Settings
Device Type
The device can be used as a door station or outer door station. Select a device type from the drop-down list.

Note
If you change the device type, you should reboot the device.
Floor No.
Set the device installed floor No.
Door Station No.
Set the device installed floor No.

Note
- If you change the No., you should reboot the device.
- The main door station No. is 0, and the sub door station No. ranges from 1 to 16.
Phase No.
Set the device phase No.
Building No.
Set the device building No.
Unit No.
Set the device unit No.

Note
If you change the No., you should reboot the device.
If set the device type as Outer Door Station, you can set the period No., outer door station No., and community No.
Outer Door Station No.
If you select outer door station as the device type, you should enter a number between 1 and 99.

Note
If you change the No., you should reboot the device.
Phase No.
Set the device phase No.
Session Settings
Enable the communication between door station, main station, and video intercom server.
Steps
- Click Configuration → Intercom → Session Settings to enter the settings page.

Save
Figure 8-14 Session Settings
- Set registration password, main station IP, private server IP and enable Protocol 1.0.
Registration Password
Activation password of the main station.
Main Station IP
IP address of the main station.
Private Server IP
IP address of the private server.
Enable Protocol 1.0
After enabling, the device is registered to the main station through the previous protocol. If disabled, the device is registered to the main station through the new protocol.
- Click Save.
Time Duration Settings
Set the Max. call duration.
Go to Configuration → Intercom → Time Parameters.
Drag the block to set the Max. call duration. Click Save.

The Max. call duration range is 90 s to 120 s.
Number Settings
Link the room No. and SIP numbers.
Click Configuration → Intercom → Device No. to enter the page.

Figure 8-15 Number Settings
- Set the Device Type.
- Set the Floor No..
- Set the Door Station No..
- You can also set the Phase No., Building No. and Unit No. in advanced settings.
- Click Save.
8.6.23 Access Control Settings
Set Door Parameters
Click Configuration → Access Control → Door Parameters.

Figure 8-16 Door Parameters Settings Page
Click Save to save the settings after the configuration.
Door No.
Select the device corresponded door No.
Name
You can create a name for the door.
Open Duration
Set the door unlocking duration. If the door is not opened for the set time, the door will be locked.
Door Open Timeout Alarm
An alarm will be triggered if the door has not been closed within the configured time duration.
Door Contact
You can set the door contact as Remain Open or Remain Closed according to your actual needs. By default, it is Remain Closed.
Exit Button Type
You can set the exit button as Remain Open or Remain Closed according to your actual needs. By default, it is Remain Open.
Door Lock Powering Off Status
You can set the door lock status when the door lock is powering off. By default, it is Remain Closed.
Extended Open Duration
The door contact can be enabled with appropriate delay after person with extended access needs swipes her/his card.
Door Remain Open Duration with First Person
Set the door open duration when first person is in. After the first person is authorized, it allows multiple persons access the door or other authentication actions.
Duress Code
The door can open by inputting the duress code when there is duress. At the same time, the client can report the duress event.
Super Password
The specific person can open the door by inputting the super password.

Note
The duress code and the super code should be different.
Set RS-485 Parameters
You can set the RS-485 parameters including the peripheral, address, baud rate, etc.
Click Configuration → Access Control → RS-485 Settings.
Check Enable RS-485, and set the parameters.
Click Save to save the settings after the configuration.
No.
Set the RS-485 No.
Peripheral Type
Select a peripheral from the drop-down list according the actual situation. You can select from Card Reader, Extension Module, Access Controller, or Disable.

Note
After the peripheral is changed and saved, the device will reboot automatically.
RS-485 Address
Set the RS-485 Address according to your actual needs.

Note
If you select Access Controller: If connect the device to a terminal via the RS-485 interface, set the RS-485 address as 2. If you connect the device to a controller, set the RS-485 address according to the door No.
Baud Rate
The baud rate when the devices are communicating via the RS-485 protocol.
Set Wiegand Parameters
You can set the Wiegand transmission direction.
Steps

Note
Some device models do not support this function. Refer to the actual products when configuration.
- Click Configuration → Access Control → Wiegand Settings.

Figure 8-17 Wiegand Page
- Check Wiegand to enable the Wiegand function.
- Set a transmission direction.
Input
The device can connect a Wiegand card reader.
Output
The can connect an external access controller. And the two devices will transmit the card No. via Wiegand 26 or 34.
- Drag the block to set the time interval and pulse width.

Note
- The time interval ranges from 1 ms to 20 ms.
-
The pulse width ranges from 1 us to 100 us.
-
Click Save to save the settings.

Note
If you change the peripheral, and after you save the device parameters, the device will reboot automatically.
Elevator Control
Steps
- Click Configuration → Access Control → Elevator Control Parameters.
Enable elevator control ☑
Elevator No.
Elevator No.1

Elevator Controller Type
DS-K2201

Interface Type
RS485

Negative Floor Capacity
0
Save
Figure 8-18 Access Control and Elevator Control
- Check Enable Elevator Control.
- Set the elevator parameters.
Elevator No.
Select an elevator No. for configuration from the drop-down list.
Elevator Controller Type
Select an elevator controller from the drop-down list.
Interface Type
Select a communication type from the drop-down list for elevator communication.
If you select RS-485, make sure you have connected the device to the elevator controller with RS-485 wire.
If you select Network Interface, enter the elevator controller's IP address, port No., user name, and password for communication.
Negative Floor Capacity
Set the negative floor number.

Note
- Up to 4 elevator controllers can be connected to 1 device.
- Up to 10 negative floors can be added.
- Make sure the interface types of elevator controllers, which are connected to the same device, are consistent.
8.6.24 Temperature Measurement Settings
Temperature Measurement Settings
You can set the temperature measurement parameters, including temperature measurement only, temperature unit, over-temperature threshold, temperature compensation, door not open when temperature is abnormal, etc.
Steps
- Click Configuration → Temperature → Temperature Settings.

Figure 8-19 Temperature Measurement Settings
- Enable Temperature Measurement.
- Configure the temperature measurement parameters.
Enable Temperature Detection
When enabling the function, the device will authenticate the permissions and at the same time take the temperature. When disabling the device, the device will authenticate the permissions only.
Over-Temperature Alarm Threshold (Max./Min.)
Edit the threshold according to actual situation. If the detected temperature is higher or lower than the configured parameters, an alarm will be triggered. By default, the value is 37.3^ .
Temperature Compensation
If the measured temperature is higher/lower than the actual object's temperature, you can set the compensation temperature here. Available range: -99 °C to 99 °C.
Door Not Open When Temperature is Abnormal
When enabling the function, the door will not open when the detected temperature is higher or lower than the configured temperature threshold. By default, the function is enabled.
Temperature Measurement Only
When enabling the function, the device will not authenticate the permissions, but only take the temperature. When disabling the function, the device will authenticate the permissions and at the same time take the temperature.
Capture White Light Picture
After enabling Temperature Measurement Only, you can enable Capture White Light Picture. After enabling this function, the device will capture white light picture.
Measure Area Settings
Configure the temperature measurement area.
Unit
Select a temperature unit according to your preference.
4. Click Save.
Black Body Settings
The black body can correct the measuring temperature. You should set the black body parameters if the black body temperature measurement scene is required. If no black body is required, do not set the black body parameters, or the temperature may not correct.
Steps
- Click Configuration → Temperature → Black Body Settings.

Figure 8-20 Black Body Settings
- Enable black body correction function.
- Put a black body in front of the camera. Make sure there are no other objects between the camera and the black body.
- Set the distance between the black body and the camera (straight line), the emissivity of the black body, and the temperature unit.

Note
The black body's temperature is fixed.
- Click Calibrate, and draw the black body's position on the page. When + is displayed on the black body on the screen, the black body is calibrated.
- Click Save.
Draw Temperature Measurement Area
Click Configuration → Temperature → Temperature Measurement Area.
Drag the yellow frame in the live video to adjust the measurement area. Only the temperature within the area can be measured by the system.
Click Save to save the settings.
Click or to record videos or capture pictures.
8.6.25 Set Biometric Parameters
Set Basic Parameters
Click Configuration → Smart → Smart.

The functions vary according to different models. Refers to the actual device for details.
Host Parameter

bar
| Category | Value | |---|---| | Face Anti-spoofing | ✓ | | Live Face Detection Security Level | Normal | | Recognition Distance | 0.5m | | Application Mode | Indoor | | Face Recognition Mode | Normal Mode | | Continuous Face Recognition Interval | 3 s | | Pitch Angle | 45 * | | Yaw Angle | 45 * | | Face Grading | 50 | | 1:1 Matching Threshold | 60 | | 1:N Matching Threshold | 87 | | Face Recognition Timeout Value | 3 s | | ECO Mode | ✓ | | ECO Mode Threshold | 4 | | ECO Mode (1:1) | 60 | | ECO Mode (1:N) | 70 | Enable Hard Hat Detection □ Face with Mask Detection □ SaveFigure 8-21 Smart Settings Page
Click Save to save the settings after the configuration.
Face Anti-spoofing
Enable or disable the live face detection function. If enabling the function, the device can recognize whether the person is a live one or not.

Note
Biometric recognition products are not completely applicable to anti-spoofing environments. If you require a higher security level, use multiple authentication modes.
Live Face Detection Security Level
After enabling the face anti-spoofing function, you can set the matching security level when performing live face authentication.
Recognition Distance
Select the distance between the authenticating user and the device camera.
Application Mode
Select either others or indoor according to actual environment.
Face Recognition Mode
Normal Mode
Recognize face via the camera normally.
Deep Mode
In the deep mode, you can add the face pictures only via the user adding function of the device or the enrollment station. It is not supported to add face pictures via pictures importing.

Note
The two modes cannot be compatible with each other. Do not change the mode once it is selected. If you change the mode, all face pictures of the previous mode will be cleared.
Continuous Face Recognition Interval
Set the time interval between two continuous face recognitions when authenticating.
Pitch Angle
The maximum pitch angle when starting face authentication.
Yaw Angle
The maximum yaw angle when starting face authentication.
Face Grading
Set the face grading according to your needs.
1:1 Matching Threshold
Set the matching threshold when authenticating via 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.
1:N Matching Threshold
Set the matching threshold when authenticating via 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.
Face Recognition Timeout Value
Set the timeout value when face recognizing. If the face recognition time is longer than the configured value, the system will pop up a prompt.
ECO Mode
After enabling the ECO mode, the device will use the IR camera to authenticate faces in the low light or dark environment. And you can set the ECO mode threshold, ECO mode (1:N), and ECO mode (1:1).
ECO Mode (1:1)
Set the matching threshold when authenticating via ECO mode 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.
ECO Mode (1:N)
Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate
Enable Hard Hat Detection
After enabling the hard hat detection, you can set the strategy.
Reminder of Wearing
If the person do not wear the hard hat when authenticating, the device will pop up a prompt and the door will open.
Must Wear
If the person do not wear the hard hat when authenticating, the device will pop up a prompt and the door will keep closed.
Face with Mask Detection
After enabling the face with mask detection, the system will recognize the captured face with mask picture. You can set face with mask1:N matching threshold, it's ECO mode, and the strategy.
None
The device will detect the face with mask without prompt.
Reminder of Wearing
If the person do not wear a face mask when authenticating, the device prompts a notification and the door will open.
Must Wear
If the person do not wear a face mask when authenticating, the device prompts a notification and the door keeps closed.
Face with Mask 1:N Matching Threshold
Set the matching threshold when authenticating with face mask via 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.
Face with Mask 1:N Matching Threshold (ECO Mode)
Set the matching threshold when authenticating with face mask via ECO mode 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.
Set Recognition Area
Click Configuration → Smart → Area Configuration.
Drag the yellow frame in the live video to adjust the recognition area. Only the face within the area can be recognized by the system.
Click Save to save the settings.
Click or to record videos or capture pictures.
8.6.26 Set Meeting Plans
You can set meeting plans for the device.
Steps
- Click Configuration → Smart → Meeting Plans.

Figure 8-22 Meeting Plans
- Set Meeting Room Name, Meeting Theme, and Host.
- Set Start Time and End Time of the meeting.
- Add Participants.

Note
You can add by entering names or work numbers to inquire device workers.
- Drag the block to set the advanced check-in time and the latest check-in time.

Note
• The advanced check-in time ranges from 1 min to 255 min.
- The latest check-in time ranges from 1 min to 255 min.
- Select the check-in type.
Single Participant
Only one of the participant attending the meeting checks in.
All Participants
All of the participant attending the meeting check in.
Disable
You can diable this function and participants attending the meeting don't have to check in. 7. Click Save.
8.6.27 Set Notice Publication
You can set the screen saver and the sleep time for the device.
Click Configuration → Notice Publication.

Figure 8-23 Notice Page
Display Mode
You can select from Simple, Normal, Advertisement Mode or Meeting Mode.
Simple
After selecting this mode, the live view of the authentication page will be disabled, and in the meanwhile, the person's name, employee ID, face pictures will all be hidden.
Normal
After selecting this mode, the device displays the video preview screen and performs authentication.
Advertisement
After selecting this mode, the advertising area and identification authentication area of the device will be displayed on separate screens. Video and advertising information playback, welcome speech display are supported.

Up to 8 images and 3 videos can be uploaded. And the images should be JPG format and the videos should be MP4 format.
Meeting
After selecting this mode, the device supports editing and displaying meeting room name, displaying scheduled meeting information and the status of the meeting room, and signing in on the device.
Sleep
Enable Sleep and the device will enter the sleep mode when no operation within the configured sleep time.
Sleep after
Set the device sleeping waiting time (second).
Theme Management
You can click + in the frame and upload the screen saver pictures from the local PC.

By now, there is only one theme can be added.
Play Schedule
After you have created a theme, you can select the theme and draw a schedule on the time line. Select the drawn schedule and you can edit the exact start and end time.
Select the drawn schedule and you can click Delete or Delete All to delete the schedule.
Slide Show Interval
Drag the block or enter the number to set the slide show interval. The picture will be changed according to the interval.
8.6.28 Set Open Platform
If the device supports HEOP protocol, you can upload the third-party application to the device from this page.
Before You Start
Make sure the device contains the HEOP program.
Steps
-
Click Configuration → Open Platform.
-
If it is the first time to use the function, you should read the Disclaimer and make sure that the application you want to install fit the following conditions.
• Each application has its own exclusive name.
- The FLASH memory space that the application takes up is less than the available FLASH memory space of the device.
- The memory and computing power of the application is less than that available memory and computing power of the device.
-
Click □ and select the imported application package from your local computer.
-
Click Import to complete the installation.

Figure 8-24 Open Platform
The installed applications and their related information are displayed in Application List, such as application name, operation, version, memory used, flash used, company, status and license.
5. Import license.
- If the application package has a license, click the application name on the navigation on the left. Click Browse and select the license file from your local computer. Click Import.
- If the application package has a license, click ⓘ → Browse and select a license file from your local computer. Click Import.
- If the application package does not have a license, enter https://partner.hikvision.com/tpp in the web browser to get a license.
6. Optional: Set other functions.
Enable or disable the application.
Export log.
Set permission.
Delete the application.
View and upload license.
Chapter 9 Client Software Configuration
9.1 Configuration Flow of Client Software
Follow the flow diagram below to configure on the client software.

flowchart
graph TD
A["Activate Device"] --> B["Add Online Device"]
A --> C["Add Device by IP address or Domain Name"]
A --> D["Add Device by IP Segment"]
A --> E["Add Device by EHome Account"]
A --> F["Import Devices in Batch"]
B --> G["Group Management"]
C --> G
D --> G
E --> G
F --> G
G --> H["Add Organization"]
H --> I["Add Single Person"]
H --> J["Import Person in Batch"]
I --> K["Configure Schedule and Template"]
K --> L["Set Access Group and Access Authority"]
L --> M["Assign Access Authority"]
M --> N["Configure Card Reader Authentication Mode"]
M --> O["Configure Individual Authentication Mode"]
M --> P["Configure Device Parameters"]
M --> Q["Configure Remaining Open/Closed"]
M --> R["Configure Other Parameters"]
N --> S["Configure Linkage Actions"]
O --> S
P --> S
Q --> S
R --> S
S --> T["Door Control"]
Figure 9-1 Flow Diagram of Configuration on Client Software
9.2 Device Management
The client supports managing access control devices and video intercom devices.
Example
You can control entrance & exit and manage attendance after adding access control devices to the client; you can perform video intercom with the indoor stations and door stations.
9.2.1 Add Device
The client provides three device adding modes including by IP/domain, IP segment, and ISUP protocol. The client also supports importing multiple devices in a batch when there are large amount of devices to be added.
Add Device by IP Address or Domain Name
If you know the IP address or domain name of the device to add, you can add devices to the client by specifying the IP address (or domain name), user name, password, etc.
Steps
- Enter Device Management module.
- Click Device tab on the top of the right panel.
The added devices are displayed on the right panel.
- Click Add to open the Add window, and then select IP/Domain as the adding mode.
- Enter the required information.
Name
Create a descriptive name for the device. For example, you can use a nickname that can show the location or feature of the device.
Address
The IP address or domain name of the device.
Port
The devices to add share the same port number. The default value is 8000.
User Name
Enter the device user name. By default, the user name is admin.
Password
Enter the device password.

The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend
you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
- Optional: Check Transmission Encryption (TLS) to enable transmission encryption using TLS (Transport Layer Security) protocol for security purpose.

Note
- This function should be supported by the device.
- If you have enabled Certificate Verification, you should click Open Certificate Directory to open the default folder, and copy the certificate file exported from the device to this default directory to strengthen the security. See for details about enabling certificate verification.
-
You can log into the device to get the certificate file by web browser.
-
Check Synchronize Time to synchronize the device time with the PC running the client after adding the device to the client.
-
Optional: Check Import to Group to create a group by the device name, and import all the channels of the device to this group.
Example
For access control device, its access points, alarm inputs/outputs, and encoding channels (if exist) will be imported to this group.
-
Finish adding the device.
-
Click Add to add the device and back to the device list page.
- Click Add and New to save the settings and continue to add other device.
Import Devices in a Batch
You can add multiple devices to the client in a batch by entering the device parameters in a pre-defined CSV file.
Steps
- Enter the Device Management module.
- Click Device tab on the top of the right panel.
- Click Add to open the Add window, and then select Batch Import as the adding mode.
- Click Export Template and then save the pre-defined template (CSV file) on your PC.
- Open the exported template file and enter the required information of the devices to be added on the corresponding column.

Note
For detailed description of the required fields, refer to the introductions in the template.
Adding Mode
Enter 0 or 1 or 2.
Address
Edit the address of the device.
Port
Enter the device port number. The default port number is 8000.
User Name
Enter the device user name. By default, the user name is admin.
Password
Enter the device password.
Caution
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
Import to Group
Enter 1 to create a group by the device name. All the channels of the device will be imported to the corresponding group by default. Enter 0 to disable this function.
- Click and select the template file.
- Click Add to import the devices.
9.2.2 Reset Device Password
If you forgot the password of the detected online devices, you can reset the device password via the client.
Steps
- Enter Device Management page.
- Click Online Device to show the online device area.
All the online devices sharing the same subnet will be displayed in the list.
- Select the device from the list and click 📄 on the Operation column.
- Reset the device password.
- Click Generate to pop up the QR Code window and click Download to save the QR code to your PC. You can also take a photo of the QR code to save it to your phone. Send the picture to our technical support.

For the following operations for resetting the password, contact our technical support.

The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
9.2.3 Manage Added Devices
After adding devices to device list, you can manage the added devices including editing device parameters, remote configuration, viewing device status, etc.
Table 9-1 Manage Added Devices
| Edit Device | Click ☑ to edit device information including device name, address, user name, password, etc. |
| Delete Device | Check one or more devices, and click Delete to delete the selected devices. |
| Remote Configuration | Click 🔒 to set remote configuration of the corresponding device. For details, refer to the user manual of device. |
| View Device Status Click | to view device status, including door No., door status, etc. For different devices, you will view different information about device status. |
| View Online User Click | to view the details of online user who access the device, including user name, user type, IP address and login time. |
| Refresh Device Information | Click ☑ to refresh and get the latest device information. |
9.3 Group Management
The client provides groups to manage the added resources in different groups. You can group the resources into different groups according to the resources' locations.
Example
For example, on the 1st floor, there mounted 16 doors, 64 alarm inputs, and 16 alarm outputs. You can organize these resources into one group (named 1st Floor) for convenient management. You can control door status, and do some other operations of the devices after managing the resources by groups.
9.3.1 Add Group
You can add group to organize the added device for convenient management.
Steps
- Enter the Device Management module.
- Click Device Management → Group to enter the group management page.
- Create a group.
- Click Add Group and enter a group name as you want.
- Click Create Group by Device Name and select an added device to create a new group by the name of the selected device.

The resources (such as alarm inputs/outputs, access points, etc.) of this device will be imported to the group by default.
9.3.2 Import Resources to Group
You can import the device resources (such as alarm inputs/outputs, access points, etc.) to the added group in a batch.
Before You Start
Add a group for managing devices. Refer to Add Group.
Steps
- Enter the Device Management module.
- Click Device Management → Group to enter the group management page.
- Select a group from the group list and select the resource type as Access Point, Alarm Input, Alarm Output, etc.
- Click Import.
- Select the thumbnails/names of the resources in the thumbnail/list view.

Note
You can click or to switch the resource display mode to thumbnail view or to list view.
- Click Import to import the selected resources to the group.
9.4 Person Management
You can add person information to the system for further operations such as access control, video intercom, time and attendance, etc. You can manage the added persons such as issuing cards to them in a batch, importing and exporting person information in a batch, etc.
9.4.1 Add Organization
You can add an organization and import person information to the organization for effective management of the persons. You can also add a turbodinate organization for the added one.
Steps
- Enter Person module.
- Select a parent organization in the left column and click Add in the upper-left corner to add an organization.
- Create a name for the added organization.

Note
Up to 10 levels of organizations can be added.
- Optional: Perform the following operation(s).
Edit Organization Hover the mouse on an added organization and click to edit its name.
Delete
Organization
Hover the mouse on an added organization and click ✗ to delete it.

Note
- The lower-level organizations will be deleted as well if you delete an organization.
- Make sure there is no person added under the organization, or the organization cannot be deleted.
Show Persons in Sub Organization Check Show Persons in Sub Organization and select an organization to show persons in its sub organizations.
9.4.2 Import and Export Person Identify Information
You can import the information and pictures of multiple persons to the client software in a batch. Meanwhile, you can also export the person information and pictures and save them in your PC.
Import Person Information
You can enter the information of multiple persons in a predefined template (CSV/Excel file) to import the information to the client in a batch.
Steps
- Enter the Person module.
- Select an added organization in the list, or click Add in the upper-left corner to add an organization and then select it.
- Click Import to open the Import panel.
- Select Person Information as the importing mode.
- Click Download Template for Importing Person to download the template.
- Enter the person information in the downloaded template.

Note
- If the person has multiple cards, separate the card No. with semicolon.
- Items with asterisk are required.
-
By default, the Hire Date is the current date.
-
Click ... to select the CSV/Excel file with person information from local PC.
- Click Import to start importing.

Note
- If a person No. already exists in the client's database, delete the existing information before importing.
- You can import information of no more than 2,000 persons.
Import Person Pictures
After importing face pictures for the added persons to the client, the persons in the pictures can be identified by an added face recognition terminal. You can either import person pictures one by one, or import multiple pictures at a time according to your need.
Before You Start
Be sure to have imported person information to the client beforehand.
Steps
- Enter the Person module.
- Select an added organization in the list, or click Add in the upper-left corner to add an organization and then select it.
- Click Import to open the Import panel and check Face.
- Optional: Enable Verify by Device to check whether face recognition device managed in the client can recognize the face in the photo.
- Click ... to select a face picture file.
i Note
- The (folder of) face pictures should be in ZIP format.
• Each picture file should be in JPG format and should be no larger than 200 KB. -
Each picture file should be named as "Person ID_Name". The Person ID should be the same with that of the imported person information.
-
Click Import to start importing.
The importing progress and result will be displayed.
Export Person Information
You can export the added persons' information to local PC as a CSV/Excel file.
Before You Start
Make sure you have added persons to an organization.
Steps
- Enter the Person module.
- Optional: Select an organization in the list.
i Note
All persons' information will be exported if you do not select any organization.
- Click Export to open the Export panel.
- Check Person Information as the content to export.
- Check desired items to export.
- Click Export to save the exported file in CSV/Excel file on your PC.
Export Person Pictures
You can export face picture file of the added persons and save in your PC.
Before You Start
Make sure you have added persons and their face pictures to an organization.
Steps
- Enter the Person module.
- Optional: Select an organization in the list.
i Note
All persons' face pictures will be exported if you do not select any organization.
- Click Export to open the Export panel and check Face as the content to export.
- Click Export to start exporting.
i Note
• The exported file is in ZIP format.
- The exported face picture is named as "Person ID_Name_0" ("0" is for a full-frontal face).
9.4.3 Get Person Information from Access Control Device
If the added access control device has been configured with person information (including person details and issued card information), you can get the person information from the device and import them to the client for further operations.
Steps
i Note
- If the person name stored in the device is empty, the person name will be filled with the issued card No. after importing to the client.
-
If the card number or person ID (employee ID) stored on the device already exists in the client database, the person with this card number or person ID will not be imported to the client.
-
Enter Person module.
- Select an organization to import the persons.
- Click Get from Device.
- Select an added access control device or the enrollment station from the drop-down list.
i Note
If you select the enrollment station, you should click Login, and set IP address, port No., user name and password of the device.
- Click Import to start importing the person information to the client.
i Note
Up to 2,000 persons and 5,000 cards can be imported.
The person information, including person details, and the linked cards (if configured), will be imported to the selected organization.
9.4.4 Issue Cards to Persons in Batch
The client provides a convenient way to issue cards to multiple persons in a batch.
Steps
- Enter Person module.
- Click Batch Issue Cards.
All the added persons with no card issued will be displayed in the right panel.
- Optional: Enter key words (name or person ID) in the input box to filter the person(s) that need issuing cards.
- Optional: Click Settings to set the card issuing parameters. For details, refer to Issue a Card by Local Mode.
- Click Initialize to initialize the card enrollment station or card reader to make it ready for issuing cards.
-
Click the Card No. column and enter the card number.
-
Place the card on the card enrollment station.
- Swipe the card on the card reader.
- Manually enter the card number and press the Enter key.
The person(s) in the list will be issued with card(s).
9.4.5 Report Card Loss
If the person lost his/her card, you can report the card loss so that the card's related access authorization will be inactive.
Steps
- Enter Person module.
- Select the person you want to report card loss for and click Edit to open the Edit Person window.
- In the Credential → Card panel, click 📄 on the added card to set this card as lost card.
After reporting card loss, the access authorization of this card will be invalid and inactive. Other person who gets this card cannot access the doors by swiping this lost card.
- Optional: If the lost card is found, you can click 📄 to cancel the loss.
After cancelling card loss, the access authorization of the person will be valid and active.
- If the lost card is added in one access group and the access group is applied to the device already, after reporting card loss or cancelling card loss, a window will pop up to notify you to apply the changes to the device. After applying to device, these changes can take effect on the device.
9.4.6 Set Card Issuing Parameters
The client provides two modes for reading a card's number: via card enrollment station or via the card reader of the access control device. If a card enrollment station is available, connect it to the PC running the client by USB interface or COM, and place the card on the card enrollment to read the card number. If not, you can also swipe the card on the card reader of the added access control device to get the card number. As a result, before issuing a card to one person, you need to set the card issuing parameters including the issuing mode and related parameters.
When adding a card to one person, click Settings to open the Card Issuing Settings window.
Local Mode: Issue Card by Card Enrollment Station
Connect a card enrollment station to the PC running the client. You can place the card on the card enrollment station to get the card number.
Card Enrollment Station
Select the model of the connected card enrollment station

Currently, the supported card enrollment station models include DS-K1F100-D8, DS-K1F100-M, DS-K1F100-D8E, and DS-K1F180-D8E.
Card Type
This field is only available when the model is DS-K1F100-D8E or DS-K1F180-D8E.
Select the card type as EM card or IC card according to the actual card type.
Serial Port
It is only available when the model is DS-K1F100-M.
Select the COM the card enrollment station connects to.
Buzzing
Enable or disable the buzzing when the card number is read successfully.
Card No. Type
Select the type of the card number according to actual needs.
M1 Card Encryption
This field is only available when the model is DS-K1F100-D8, DS-K1F100-D8E, or DS-K1F180-D8E.
If the card is M1 card, and if you need to enable the M1 Card Encryption function, you should enable this function and select the sector of the card to encrypt.
Remote Mode: Issue Card by Card Reader
Select an access control device added in the client and swipe the card on its card reader to read the card number.
9.5 Configure Schedule and Template
You can configure the template including holiday and week schedule. After setting the template, you can adopt the configured template to access groups when setting the access groups, so that the access group will take effect in the time durations of the template.

For access group settings, refer to Set Access Group to Assign Access Authorization to Persons.
9.5.1 Add Holiday
You can create holidays and set the days in the holidays, including start date, end date, and holiday duration in one day.
Steps
i Note
You can add up to 64 holidays in the software system.
- Click Access Control → Schedule → Holiday to enter the Holiday page.
- Click Add on the left panel.
- Create a name for the holiday.
- Optional: Enter the descriptions or some notifications of this holiday in the Remark box.
- Add a holiday period to the holiday list and configure the holiday duration.
i Note
Up to 16 holiday periods can be added to one holiday.
1) Click Add in the Holiday List field.
2) Drag the cursor to draw the time duration, which means in that duration of time, the configured access group is activated.
i Note
Up to 8 time durations can be set to one holiday period.
3) Optional: Perform the following operations to edit the time durations.
- Move the cursor to the time duration and drag the time duration on the timeline bar to the desired position when the cursor turns to 📂
- Click the time duration and directly edit the start/end time in the appeared dialog.
- Move the cursor to the start or the end of time duration and drag to lengthen or shorten the time duration when the cursor turns to
4) Optional: Select the time duration(s) that need to be deleted, and then click ✗ in the Operation column to delete the selected time duration(s).
5) Optional: Click ☐ in the Operation column to clear all the time duration(s) in the time bar.
6) Optional: Click ✗ in the Operation column to delete this added holiday period from the holiday list.
- Click Save.
9.5.2 Add Template
Template includes week schedule and holiday. You can set week schedule and assign the time duration of access authorization for different person or group. You can also select the added holiday(s) for the template.
Steps

Note
You can add up to 255 templates in the software system.
- Click Access Control → Schedule → Template to enter the Template page.

Note
There are two default templates: All-Day Authorized and All-Day Denied, and they cannot be edited or deleted.
All-Day Authorized
The access authorization is valid in each day of the week and it has no holiday.
All-Day Denied
The access authorization is invalid in each day of the week and it has no holiday.
- Click Add on the left panel to create a new template.
- Create a name for the template.
- Enter the descriptions or some notification of this template in the Remark box.
- Edit the week schedule to apply it to the template.
1) Click Week Schedule tab on the lower panel.
2) Select a day of the week and draw time duration(s) on the timeline bar.

Note
Up to 8 time duration(s) can be set for each day in the week schedule.
3) Optional: Perform the following operations to edit the time durations.
- Move the cursor to the time duration and drag the time duration on the timeline bar to the desired position when the cursor turns to 📂
- Click the time duration and directly edit the start/end time in the appeared dialog.
- Move the cursor to the start or the end of time duration and drag to lengthen or shorten the time duration when the cursor turns to
4) Repeat the two steps above to draw moretime durations on the other days of the week.
- Add a holiday to apply it to the template.

Note
Up to 4 holidays can be added to one template.
1) Click Holiday tab.
2) Select a holiday in the left list and it will be added to the selected list on the right panel.
3) Optional: Click Add to add a new holiday.

Note
For details about adding a holiday, refer to Add Holiday.
4) Optional: Select a selected holiday in the right list and click ✗ to remove the selected one, or click Clear to clear all the selected holiday(s) in the right list.
- Click Save to save the settings and finish adding the template.
9.6 Set Access Group to Assign Access Authorization to Persons
After adding the person and configuring the person's credentials, you can create the access groups to define which person(s) can get access to which door(s) and then apply the access group to the access control device to take effect.
Steps
When the access group settings are changed, you need to apply the access groups to the devices again to take effect. The access group changes include changes of template, access group settings, person's access group settings, and related person details (including card number, face picture, linkage between card number and linkage between card number and card password, card effective period, etc).
- Click Access Control → Authorization → Access Group to enter the Access Group interface.
- Click Add to open the Add window.
- In the Name text field, create a name for the access group as you want.
- Select a template for the access group.

Note
You should configure the template before access group settings. Refer to Configure Schedule and Template for details.
- In the left list of the Select Person field, select person(s) to assign access authority.
- In the left list of the Select Access Point field, select door(s), door station(s) or floor(s) for the selected persons to access.
- Click Save.
You can view the selected person(s) and the selected access point(s) on the right side of the interface.

Figure 9-2 Display the Selected Person(s) and Access Point(s)
- After adding the access groups, you need to apply them to the access control device to take effect.
1) Select the access group(s) to apply to the access control device.
2) Click Apply All to Devices start applying all the selected access group(s) to the access control device or door station.
3) Click Apply All to Devices or Apply Changes to Devices.
Apply All to Devices
This operation will clear all the existed access groups of the selected devices and then apply the new access group to the device.
Apply Changes to Devices
This operation will not clear the existed access groups of the selected devices and only apply the changed part of the selected access group(s) to the device(s).
4) View the applying status in the Status column or click Applying Status to view all the applied access group(s).

You can check Display Failure Only to filter the applying results.
The selected persons in the applied access groups will have the authorization to enter/exit the selected doors/door stations with their linked card(s).
- Optional: Click to edit the access group if necessary.

Note
If you change the persons' access information or other related information, you will view the promptAccess Group to Be Applied on the right corner of the client.
You can click the prompt to apply the changed data to the device. You can select either Apply Now or Apply Later.

Figure 9-4 Data Synchronization
9.7 Configure Advanced Functions
You can configure the advanced functions of access control to meet some special requirements in different scene.

Note
- For the card related functions(the type of access control card), only the card(s) with access group applied will be listed when adding cards.
- The advanced functions should be supported by the device.
- Hover the cursor on the Advanced Function, and then Click to customize the advanced function(s) to be displayed.
9.7.1 Configure Device Parameters
After adding the access control device, you can configure the parameters of access control device, access control points.
Configure Parameters for Access Control Device
After adding the access control device, you can configure its parameters, including overlaying user information on picture, uploading pictures after capturing, saving captured pictures, etc.
Before You Start
Add access control device to the client.
Steps
- Click Access Control → Advanced Function → Device Parameter.

Note
If you can not find Device Parameter in the Advanced Function list, hover the cursor on the Advanced Function, and then Click to select the Device Parameter to be displayed.
-
Select an access device to show its parameters on the right page.
-
Turn the switch to ON to enable the corresponding functions.

Note
- The displayed parameters may vary for different access control devices.
- Some of the following parameters are not listed in the Basic Information page, click More to edit the parameters.
RS-485 Comm. Redundancy
You should enable this function if you wire the RS-485 card reader to the access control device redundantly.
Display Detected Face
Display face picture when authenticating.
Display Card Number
Display the card information when authenticating.
Display Person Information
Display the person information when authenticating.
Overlay Person Info. on Picture
Display the person information on the captured picture.
Voice Prompt
If you enable this function, the voice prompt is enabled in the device. You can hear the voice prompt when operating in the device.
Upload Pic. After Linked Capture
Upload the pictures captured by linked camera to the system automatically.
Save Pic. After Linked Capture
If you enable this function, you can save the picture captured by linked camera to the device.
Press Key to Enter Card Number
If you enable this function, you can input the card No. by pressing the key.
Wi-Fi Probe
If you enable this function, the device can probe the surrounding communication devices' MAC address and upload the MAC address to the system. If the MAC address match the specified MAC address, the system can trigger some linkage actions.
3G/4G
If you enable this function, the device can communicate in 3G/4G network.
NFC Anti-Cloning
If you enable this function, you cannot use the cloned card for authentication and further enhance security.
- Click OK.
- Optional: Click Copy to, and then select the access control device(s) to copy the parameters in the page to the selected device(s).
Configure Parameters for Door/Elevator
After adding the access control device, you can configure its access point (door or floor) parameters.
Before You Start
Add access control device to the client.
Steps
- Click Access Control → Advanced Function → Device Parameter.
- Select an access control device on the left panel, and then click to show the doors or floors of the selected device.
- Select a door or floor to show its parameters on the right page.
- Edit the door or floor parameters.

Note
- The displayed parameters may vary for different access control devices.
- Some of the following parameters are not listed in the Basic Information page, click More to edit the parameters.
Name
Edit the card reader name as desired.
Door Contact
You can set the door sensor as remaining closed or remaining open. Usually, it is remaining closed.
Exit Button Type
You can set the exit button as remaining closed or remaining open. Usually, it is remaining open.
Door Locked Time
After swiping the normal card and relay action, the timer for locking the door starts working.
Extended Open Duration
The door contact can be enabled with appropriate delay after person with extended access needs swipes her/his card.
Door Left Open Timeout Alarm
The alarm can be triggered if the door has not been closed in a configured time period. If it is set as 0, no alarm will be triggered.
Lock Door when Door Closed
The door can be locked once it is closed even if the Door Locked Time is not reached.
Duress Code
The door can open by inputting the duress code when there is duress. At the same time, the client can report the duress event.
Super Password
The specific person can open the door by inputting the super password.
Dismiss Code
Create a dismiss code which can be used to stop the buzzer of the card reader (by entering the dismiss code on the keypad).

Note
- The duress code, super code, and dismiss code should be different.
- The duress code, super password, and the dismiss code should be different from the authentication password.
-
The length of duress code, super password, and the dismiss code is according to the device, usually it should contains 4 to 8 digits.
-
Click OK.
-
Optional: Click Copy to, and then select the door/floor(s) to copy the parameters in the page to the selected doors/floor(s).

Note
The door or floor's status duration settings will be copied to the selected door/floor(s) as well.
Configure Parameters for Card Reader
After adding the access control device, you can configure its card reader parameters.
Before You Start
Add access control device to the client.
Steps
- Click Access Control → Advanced Function → Device Parameter.
- In the device list on the left, click to expand the door, select a card reader and you can edit the card reader's parameters on the right.
- Edit the card reader basic parameters in the Basic Information page.

Note
- The displayed parameters may vary for different access control devices. There are part of parameters listed as follows. Refer to the user manual of the device for more details.
- Some of the following parameters are not listed in the Basic Information page, click More to edit the parameters.
Name
Edit the card reader name as desired.
OK LED Polarity/Error LED Polarity/Buzzer Polarity
Set OK LED Polarity/Error LED Polarity/Buzzer LED Polarity of main board according to the card reader parameters. Generally, adopts the defaultsettings.
Minimum Card Swiping Interval
If the interval between card swiping of the same card is less than the set value, the card swiping is invalid. You can set it as 0 to 255.
Max. Interval When Entering PWD
When you inputting the password on the card reader, if the interval between pressing two digits is larger than the set value, the digits you pressed before will be cleared automatically.
Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Max. Times of Card Failure
Set the max. failure attempts of reading card.
Tampering Detection
Enable the anti-tamper detection for the card reader.
Communicate with Controller Every
When the access control device cannot connect with the card reader for longer than the set time, the card reader will turn offline automatically.
Buzzing Time
Set the card reader buzzing time. The available time ranges from 0 to 5,999s. 0 represents continuous buzzing.
Card Reader Type/Card Reader Description
Get card reader type and description. They are read-only.
Fingerprint Recognition Level
Select the fingerprint recognition level in the drop-down list.
Default Card Reader Authentication Mode
View the default card reader authentication mode.
Fingerprint Capacity
View the maximum number of available fingerprints.
Existing Fingerprint Number
View the number of existed fingerprints in the device.
Score
The device will score the captured picture according to the yaw angle, pitch angle, and pupillary distance. If the score is less than the configured value, face recognition will be failed.
Face Recognition Timeout Value
If the recognition time is more than the configured time, the device will remind you.
Face Recognition Interval
The time interval between two continuous face recognitions when authenticating. By default, it is 2s.
Face 1:1 Matching Threshold
Set the matching threshold when authenticating via 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate when authentication.
1:N Security Level
Set the matching security level when authenticating via 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate when authentication.
Live Face Detection
Enable or disable the live face detection function. If enabling the function, the device can recognize whether the person is a live one or not.
Live Face Detection Security Level
After enabling Live Face Detection function, you can set the matching security level when performing live face authentication.
Max. Failed Attempts for Face Auth.
Set the maximum live face detection failed attempts. The system will lock the user's face for 5 minutes if the live face detection is failed for more than the configured attempts. The same user cannot authenticate via the fake face within 5 minutes. Within the 5 minutes, the user can authenticate via the real face twice continuously to unlock.
Lock Authentication Failed Face
After enabling the Live Face Detection function, the system will lock the user's face for 5 minutes if the live face detection is failed for more than the configured attempts. The same
user cannot authenticate via the fake face within 5 minutes. Within the 5 minutes, the user can authenticate via the real face twice continuously to unlock.
Application Mode
You can select indoor or others application modes according to actual environment.
-
Click OK.
-
Optional: Click Copy to, and then select the card reader(s) to copy the parameters in the page to the selected card reader(s).
Configure Parameters for Alarm Output
After adding the access control device, if the device links to alarm outputs, you can configure the parameters.
Before You Start
Add access control device to the client, and make sure the device supports alarm output.
Steps
- Click Access Control → Advanced Function → Device Parameter to enter access control parameter configuration page.
- In the device list on the left, click to expand the door, select an alarm input and you can edit the alarm input's parameters on the right.
- Set the alarm output parameters.
Name
Edit the card reader name as desired.
Alarm Output Active Time
How long the alarm output will last after triggered.
-
Click OK.
-
Optional: Set the switch on the upper right corner to ON to trigger the alarm output.
Configure Parameters for Lane Controller
After adding the lane controller to the client, you can configure its parameters for passing through the lane.
Before You Start
Add access control device to the client.
Steps
- Click Access Control → Advanced Function → Device Parameter to enter Parameter Settings page.
- In the device list on the left, select a lane controller and you can edit the lane controller's parameters on the right.
- Edit the parameters.
Passing Mode
Select the controller which will control the barrier status of the device.
- If you select According to Lane Controller's DIP Settings, the device will follow the lane controller's DIP settings to control the barrier. The settings on the software will be invalid.
- If you select According to Main Controller's Settings, the device will follow the settings of the software to control the barrier. The DIP settings of the lane controller will be invalid.
Free Passing Authentication
If you enable this function, when both entrance and exit's barrier mode is Remain Open, the pedestrians should authenticate each time passing through the lane. Or an alarm will be triggered.
Opening/Closing Barrier Speed
Set the barrier's opening and closing speed. You can select from 1 to 10. The greater the value, the faster the speed.

The recommended value is 6.
Audible Prompt Duration
Set how long the audio will last, which is played when an alarm is triggered.

0 refers to the alarm audio will be played until the alarm is ended.
Temperature Unit
Select the temperature unit that displayed in the device status.
- Click OK.
9.7.2 Configure Device Parameters
After adding the access control device, you can set its parameters such as network parameters.
Set Parameters for FaceRecognition Terminal
For face recognition terminal, you can set its parameters including face picture database, QR code authentication, etc.
Steps

This function should be supported by the device.
-
Enter the Access Control module.
-
On the navigation bar on the left, enter Advanced Function → More Parameters.
- Select an access control device in the device list and click Face Recognition Terminal.
- Set the parameters.

Note
These parameters displayed vary according to different device models.
COM
Select a COM port for configuration. COM1 refers to the RS-485 interface and COM2 refers to the RS-232 interface.
Face Picture Database
select Deep Learning as the face picture database.
Authenticate by QR Code
If enabled, the device camera can scan the QR code to authenticate. By default, the function is disabled.
Blocklist Authentication
If enabled, the device will compare the person who want to access with the persons in the blocklist.
If matched (the person is in the blocklist), the access will be denied and the device will upload an alarm to the client.
If mismatched (the person is not in the blocklist), the access will be granted.
Save Authenticating Face Picture
If enabled, the captured face picture when authenticating will be saved on the device.
MCU Version
View the device MCU version.
- Click Save.
Set RS-485 Parameters
You can set the access control device's RS-485 parameters including the baud rate, data bit, the stop bit, parity type, flow control type, communication mode, work mode, and connection mode.
Before You Start
Add access control device to the client, and make sure the device supports RS-485 interface.
Steps
- Enter the Access Control module.
- On the navigation bar on the left, enter Advanced Function → More Parameters.
- Select an access control device in the device list and click RS-485 to enter the RS-485 Settings page.
-
Select the serial port number from the drop-down list to set the RS-485 parameters.
-
Set the baud rate, data bit, the stop bit, parity type, communication mode, working mode, and connection mode in the drop-down list.

Note
When the connection mode is Connect Access Control Device, you can select Card No. or Person ID as the output type.
-
Click Save.
-
The configured parameters will be applied to the device automatically.
- When you change the working mode or connection mode, the device will reboot automatically.
Set Wiegand Parameters
You can set the access control device's Wiegand channel and the communication mode. After setting the Wiegand parameters, the device can connect to Wiegand card reader via Wiegand communication.
Before You Start
Add access control device to the client, and make sure the device supports Wiegand.
Steps
- Enter the Access Control module.
- On the navigation bar on the left, enter Advanced Function → More Parameters.
- Select an access control device in the device list and click Wiegand to enter the Wiegand Settings page.
- Set the switch to on to enable the Wiegand function for the device.
- Select the Wiegand channel No. and the communication mode from the drop-down list.

Note
If you set Communication Direction as Sending, you are required to set the Wiegand Mode as Wiegand 26 or Wiegand 34.
-
Click Save.
-
The configured parameters will be applied to the device automatically.
• After changing the communication direction, the device will reboot automatically.
Enable M1 Card Encryption
M1 card encryption can improve the security level of authentication.
Steps

Note
The function should be supported by the access control device and the card reader.
-
Enter the Access Control module.
-
On the navigation bar on the left, enter Advanced Function → More Parameters.
-
Select an access control device in the device list and click M1 Card Encryption to enter the M1 Card Encryption page.
-
Set the switch to on to enable the M1 card encryption function.
-
Set the sector ID.
The sector ID ranges from 1 to 100.
- Click Save to save the settings.
9.8 Door/Elevator Control
In Monitoring module, you can view the real-time status of the doors or elevators managed by the added access control device. You can also control the doors and elevators such as open/close the door, or remain the door open/closed via the client remotely. Thereal-time access event are displayed in this module. You can view the access details and person details.

Note
For the user with door/elevator control permission, the user can enter the Monitoring module and control the door/elevator. Or the icons used for control will not show. For setting the user permission, refer to .
9.8.1 Control Door Status
You can control the status for the door(s), including unlock door, locking door, remaining the door unlock, remaining the door locked, remain all unlocked, etc.
Before You Start
- Add person and assign access authorization to designed person, and person will have the access authorization to the access points (doors). For details, refer to Person Management and Set Access Group to Assign Access Authorization to Persons.
- Make sure the operation user has the permission of the access points (doors). For details, refer to.
Steps
-
Click Monitoring to enter the status monitoring page.
-
Select an access point group on the upper-right corner.

Note
For managing the access point group, refer to Group Management.
The doors in the selected access control group will display.
- Click a door icon to select a door, or press Ctrl and select multiple doors.

Note
For Remain All Unlocked and Remain All Locked, ignore this step.
- Click the following buttons to control the door.
Unlock
When the door is locked, unlock it and it will be open for once. After the open duration, the door will be closed and locked again automatically.
Lock
When the door is unlocked, lock it and it will be closed. The person who has the access authorization can access the door with credentials.
Remain Unlocked
The door will be unlocked (no matter closed or open). All the persons can access the door with no credentials required.
Remain Locked
The door will be closed and locked. No person can access the door even if he/she has the authorized credentials, except the super users.
Remain All Unlocked
All doors in the group will be unlocked (no matter closed or open). All the persons can access the doors with no credentials required.
Remain All Locked
All doors in the group will be closed and locked. No person can access the doors even if he/she has the authorized credentials, except the super users.
Capture
Capture a picture manually.

The Capture button is available when the device supports capture function. The picture is saved in the PC running the client. For setting the saving path, refer to .
Result
The icon of the doors will change in real-time according to the operation if the operation is succeeded.
9.8.2 Check Real-Time Access Records
The real-time access records can be displayed in the client, including card swiping records, face recognition records, skin-surface temperature information, etc. Also, you can view the person information and view the picture captured during access.
Before You Start
You have added person(s) and access control device(s) to the client. For details, refer to Person Management and Add Device.
Steps
- Click Monitoring to enter monitoring module.
Real-time access records are displayed on the bottom of the page. You can view record details, including card No., person name, event time, door location, temperature, authentication type etc.

Figure 9-5 Real-time Access Records

Note
You can right click the column name of access event table to show or hide the column according to actual needs.
-
Optional: Select an access point group from the drop-down list in the upper-right corner to show the real time access records of the selected group.
-
Optional: Check the event type and event status.
The detected events of checked type and status will be displayed in the list below.
- Optional: Check Show Latest Event to view the latest access record.
The record list will be listed reverse chronologically.
- Optional: Check Enable Abnormal Temperature Prompt to enable abnormal skin-surface temperature prompt.

Note
When enabled, if there is abnormal temperature information, an Abnormal Temperature window pops up when you enter Monitoring module, displaying person's picture, skin-surface temperature, card No., person name, etc.
- Optional: Click an event to view person pictures (including captured picture and profile).

Note
In Linked Capture Picture field, you can double click the captured picture to view an enlarged picture.
- Optional: Click ☑ to view details (including person's detailed information and the captured picture).

Note
In the pop-up window, you can click to view details in full screen.
Appendix A. Tips for Scanning Fingerprint
Recommended Finger
Forefinger, middle finger or the third finger.
Correct Scanning
The figure displayed below is the correct way to scan your finger:

natural_image
Illustration of two hands pointing at a square with dashed lines indicating measurement or alignment (no text or symbols)You should press your finger on the scanner horizontally. The center of your scanned finger should align with the scanner center.
Incorrect Scanning
The figures of scanning fingerprint displayed below are incorrect:

natural_image
Simple line drawing of a finger pressing a square button with a dashed border (no text or symbols)Vertical

natural_image
Simple line drawing of a hand holding a rectangular object with dashed lines indicating hidden edges (no text or symbols)Edge I

natural_image
Simple line drawing of a finger pressing a button on a square panel (no text or symbols)Side

natural_image
Simple line drawing of a hand holding a square object with dashed lines indicating alignment or measurement (no text or symbols)Edge II
Environment
The scanner should avoid direct sun light, high temperature, humid conditions and rain.
When it is dry, the scanner may not recognize your fingerprint successfully. You can blow your finger and scan again.
Others
If your fingerprint is shallow, or it is hard to scan your fingerprint, we recommend you to use other authentication methods.
If you have injuries on the scanned finger, the scanner may not recognize. You can change another finger and try again.
Appendix B. Tips When Collecting/Comparing Face Picture
The position when collecting or comparing face picture is as below:
Positions (Recommended Distance: 0.5 m)


Expression
- Keep your expression naturally when collecting or comparing face pictures, just like the expression in the picture below.

- Do not wear hat, sunglasses, or other accessories that can affect the facial recognition function. - Do not make your hair cover your eyes, ears, etc. and heavy makeup is not allowed.
Posture
In order to get a good quality and accurate face picture, position your face looking at the camera when collecting or comparing face pictures.

Size
Make sure your face is in the middle of the collecting window.

Appendix C. Tips for Installation Environment
1. Light Source Illumination Reference Value

Candle: 10Lux

Bulb: 100\~850Lux

Sunlight: More than 1200Lux
2. Avoid backlight, direct and indirect sunlight

Backlight

Direct Sunlight

Direct Sunlight
through Window

Indirect Light
through Window

Close to Light
Appendix D. Dimension

Appendix E. Communication Matrix and Device Command
Communication Matrix
Scan the following QR code to get the device communication matrix.
Note that the matrix contains all communication ports of Hikvision access control and video intercom devices.

Figure E-1 QR Code of Communication Matrix
Device Command
Scan the following QR code to get the device common serial port commands.
Note that the command list contains all commonly used serial ports commands for all Hikvision access control and video intercom devices.

Figure E-2 Device Command

See Far, Go Further
Danger
Caution
Note
For different devices, you will view different information about device status.