Optix G32C4W - Screen MSI - Free user manual and instructions
Find the device manual for free Optix G32C4W MSI in PDF.
| Product Type | Gaming Monitor |
| Screen Size | 31.5 inches |
| Panel Type | VA |
| Resolution | 1920 x 1080 (Full HD) |
| Refresh Rate | 165 Hz |
| Response Time | 1 ms (MPRT) |
| Curvature | 1500R |
| Aspect Ratio | 16:9 |
| Brightness | 250 cd/m² (typical) |
| Contrast Ratio | 3000:1 (typical) |
| Viewing Angles | 178° / 178° |
| Connectivity | HDMI 2.0, DisplayPort 1.2, Audio Out |
| Power Consumption | 42W (typical), 0.5W (standby) |
| Power Input | 100-240V AC, 50/60Hz |
| Weight (with stand) | Approx. 7.2 kg |
| Dimensions (with stand) | 710.2 x 517.7 x 242.7 mm |
| VESA Mount | 100 x 100 mm |
| Stand Features | Tilt: -5° to 20° |
| Features | FreeSync Premium, Anti-Flicker, Less Blue Light |
| Cleaning | Use a soft, dry cloth. Do not use solvents. |
| Safety | Do not expose to moisture or direct sunlight. |
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USER MANUAL Optix G32C4W MSI
Copyright and Trademarks Notice
Revision
Technical Support
Safety Instructions
CE Conformity
FCC-B Radio Frequency Interference Statement
WEEE Statement
Chemical Substances Information
RoHS Statement
Getting Started
Package Contents
Installing the Monitor Stand
Adjusting the Monitor
Monitor Overview
Connecting the Monitor to PC
OSD Setup
Navi Key
OSD Setup via Navi Key
Appendix
Specifications
Preset Display Modes
Troubleshooting
Copyright and Trademarks Notice
Copyright © Micro-Star Int'l Co , Ltd All rights reserved The MSI logo used is a registered trademark of Micro-Star Int'l Co , Ltd All other marks and names mentioned may be trademarks of their respective owners No warranty as to accuracy or completeness is expressed or implied MSI reserves the right to make changes to this document without prior notice

HIGH-DEFINITION MULTIMEDIA INTERFACE
The terms HDMI ^™ , HDMI ^™ High-Definition Multimedia Interface, HDMI ^™ Trade dress and the HDMI ^™ Logos are trademarks or registered trademarks of HDMI ^™ Licensing Administrator, Inc
Revision
Revision Date
V1 2 2023/05
Technical Support
If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance
Safety Instructions

Read the safety instructions carefully and thoroughly
All cautions and warnings on the device or user's manual should be noted
Refer servicing to qualified personnel only.

Keep the User's Guide that comes with the package for future reference

To prevent fire or shock hazard, keep this device away from humidity and high temperature

Lay this device on a reliable flat surface before setting it up.

Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100\~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet
Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device from overheating Do not cover the ventilator

Do not leave the device in an unconditioned environment with a storage temperature above 60^ C or below -20^ C, which may damage the device
NOTE NOTE: The maximum operating temperature is around 40

When cleaning the device, be sure to remove the power plug Use a piece of soft cloth rather than industrial chemical to clean the device Never pour any liquid into the opening; that could damage the device or cause electric shock

Place the power cord in a way that people are unlikely to step on it Do not place anything on the power cord

Always keep strong magnetic or electrical objects away from the device

If any of the following situations arises, get the device checked by service personnel:
The power cord or plug is damaged
- Liquid has penetrated into the device
The device has been exposed to moisture
The device does not work well or you can not get it work according to user's manual
The device has dropped and damaged
The device has obvious sign of breakage

Green Product Features
- Reduced energy consumption during use and stand-by
Limited use of substances harmful to the environment and health
Easily dismantled and recycled - Reduced use of natural resources by encouraging recycling
- Extended product lifetime through easy upgrades
- Reduced solid waste production through take-back policy
Environmental Policy
The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life
Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products
Visit the MSI website and locate a nearby distributor for further recycling information
Users may also reach us at gpcontdev@msi com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products
★ Warning! Overuse of screens is likely to affect eyesight.
★ Recommendations:
1 Take a 10-minute break for every 30 minutes of screen time
2 Children under 2 years of age should have no screen time For children aged 2 years and over, screen time should be limited to less than one hour per day
CE Conformity
This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU) This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

FCC-B Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

■ Reorient or relocate the receiving antenna
■ Increase the separation between the equipment and receiver
■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
■ Consult the dealer or an experienced radio/television technician for help
Notice 1
The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment
Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits
This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions:
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that may cause undesired operation
MSI Computer Corp
901 Canada Court, City of Industry, CA 91748, USA
(626)913-0828
www msi com
WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life

Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://csr.msi.com/global/index
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.
https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations
India RoHS
This product complies with the “India E-waste (Management and Handling) Rule 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0–1 weight % and 0–01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule
Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of 10 March 2017, № 139, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products
Getting Started
This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity
IMPORTANT
• The illustrations are for reference only Your monitor may vary in appearance
- Do not use any sharp objects on the monitor
Package Contents
1 Monitor
2 Stand
3 Stand Base with Screw
4 Power Adapter & Power Cord
5 HDMI™ Cable (Optional)
6 DisplayPort Cable (Optional)
7 Quick Start Guide
8 Warranty Card
* Contact your place of purchase or local distributor if any of the items is damaged or missing
* Package contents may vary by country
Installing the Monitor Stand
IMPORTANT
Place the monitor on a soft, protected surface to avoid scratching the display panel
1 Align the latches of the stand to the monitor
2 Tighten the stand with the stand screws
3 Connect the base to the stand and tighten the base screw to secure the base

Align the latches to place the VESA cover

natural_image
Line drawing of a computer monitor with a U-shaped top and two connectors, showing no text or symbols.IMPORTANT
The holes for installing the stand can be also used for wall mount Please contact your dealer for proper wall mount kit
Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment capabilities
IMPORTANT
Avoid touching the display panel when adjusting the monitor

Monitor Overview
▶ Optix G24C4 (3BA0) / Optix G27C4 (3CA9) / Optix G32C4 (3DA6) / Optix G27C5 (3CA9)


Power Button

Power Jack

HDMI™ Connector


DisplayPort

Headphone Jack

Navi Key

Kensington Lock
Optix G27CQ4 (3CB0) / Optix G32CQ4 (3DB5)


Power Button

Power Jack

DisplayPort

HDMI™ Connector


Headphone Jack

Navi Key

Kensington Lock
Connecting the Monitor to PC
1 Turn off your computer.
2 Connect the HDMI™/DisplayPort cable from the monitor to your computer
3 Assemble the monitor power adapter & power cord (Figure A)
4 Connect the power adapter to the monitor power jack (Figure B)
5 Plug the power cord into the electrical outlet (Figure C)
6 Turn on the monitor (Figure D)
7 Power on the computer and the monitor will auto detect the signal source

2
OSD Setup
This chapter provides you with essential information on OSD Setup
IMPORTANT
All information is subject to change without prior notice
Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu

The Navi Key default settings are as follows
| Navi Key Hot Key(When OSD menu is OFF) | Basic Operations(When OSD menu is ON) | |
Middle Button![]() | OSD Main Menu ■ Entering submenus![]() | ■ Confirming a selection or setting |
| Navi Key Hot Key(When OSD menu is OFF) | Basic Operations(When OSD menu is ON) | ||
Up![]() | Game Mode ■ Press Middle![]() | Button to confirm selection and exit■ Press Up and Down Buttons to adjust■ Press Left Button to cancel preview and exit without applying mode effect. | ■ Selecting function menus and items■ Allowing upward adjustment in function values |
Down![]() | Screen Assistance ■ Press Middle![]() | Button to confirm selection and exit■ Press Up and Down Buttons to adjust■ Press Left Button to cancel preview and exit | ■ Selecting function menus and items■ Allowing downward adjustment in function values |
Left![]() | Alarm Clock ■ Press Middle![]() | Button to confirm selection and exit■ Press Up and Down Buttons to select■ Press Left Button to cancel preview and exit | ■ Selecting function menus and items■ Exiting the current menu |
Right![]() | Input Source ■ Press Middle![]() | Button to confirm selection and exit■ Press Up and Down Buttons to select■ Press Left Button to exit | ■ Selecting function menus and items■ Entering submenus |
Users may enter the OSD Menu to customize their own Navi Key Hot Keys.
More Hot Key options are as below
| Navi Key Hot Key Options Operations | ||
| Brightness | ![]() | ■ Press Middle Button to save value and exit■ Press Up and Down Buttons to adjust■ Press Left Button to cancel preview and exit |
| Refresh Rate | ![]() | ■ Press Middle Button to confirm selection and exit■ Press Right Button to turn on and Left Button to turn off this function. |
| Information on Screen | ![]() | ■ Press Middle Button to confirm selection and exit■ Press Right Button to turn on and Left Button to turn off this function. |
OSD Setup via Navi Key
Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences


GAMING
| 1st Level Menu | 2nd/3rd Level Menu Description | |
| Game Mode User | All items can be adjusted by users | |
| FPS All items can be adjusted by users | ||
| Racing All items can be adjusted by users | ||
| RTS All items can be adjusted by users | ||
| RPG All items can be adjusted by users | ||
| ■ Use Up or Down Button to select and preview mode effects.■ Press the Middle Button to confirm and apply your mode type. | ||
| Night Vision OFF | ■ This function optimizes background | |
| Normal | brightness and is recommended for FPS games | |
| Strong | ||
| Strongest | ||
| A I | ||
| Response Time Normal | ■ Users can adjust Response Time in any | |
| Fast | Mode | |
| Fastest | ■ Response Time will be grayed out while Anti Motion Blur is enabled | |
| 1st Level Menu 2nd/3rd Level Menu Description | |||
| Anti Motion Blur | (OFF) | ■ When Anti Motion Blur is enabled, Brightness cannot be enabled and will be grayed out■ Response time will be grayed out while Anti Motion Blur is enabled■ Anti Motion Blur have to set to OFF while FreeSync is set to ON | |
(ON) | |||
| Refresh Rate | Location | Left Top | ■ Users can adjust Refresh Rate in any Mode■ Default Refresh Rate Location is Left Top Location is adjustable in OSD Menu Press the Middle Button to confirm and apply your Refresh Rate Location■ This monitor follows and works at the Operating System's preset Screen Refresh Rate |
| Right Top | |||
| Left Bottom | |||
| Right Bottom | |||
| OFF | |||
| ON | |||
| Alarm Clock | Location | Left Top | ■ Users can adjust Alarm Clock in any Mode■ After setting the time, press the Middle Button to activate the timer■ Default Alarm Clock Location is Left Top Users can select their own location |
| Right Top | |||
| Left Bottom | |||
| Right Bottom | |||
| OFF | |||
| 15:00 00:01~99:59 | |||
| 30:00 | |||
| 45:00 | |||
| 60:00 | |||
| Screen Assistance | ![]() | + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + | |
Icon ![]() | |||
Position ![]() | |||
| Reset | |||
| FreeSync | (OFF) ![]() | ■ FreeSync prevents screen tearing■ DisplayPort or HDMITM default is ON and can be adjusted ON/OFF in any mode, any resolution, any input source and any screen refresh rate■ Anti Motion Blur will be disabled, if FreeSync is enabled | |
(ON) | |||

Professional

| 1st Level Menu 2nd Level Menu Description | ||
| Pro Mode User Default mode All items can be adjusted by users | ||
| Reader All items can be adjusted by users | ||
| Cinema All items can be adjusted by users | ||
| Designer All items can be adjusted by users | ||
| HDR All items can be adjusted by users | ||
| ■ Use Up or Down Button to select and preview mode effects.■ Press the Middle Button to confirm and apply your mode type. | ||
| Eye Saver | (OFF) | ■ Eye Saver protects your eyes against blue lightWhen enabled, Eye Saver adjusts the screen color temperature to a more yellow glow■ Users can adjust Eye Saver in any Mode■ When Pro Mode is set to Reader, it is mandatory to enable Eye Saver |
| (ON) | ||
| HDCR | (OFF) | ■ Users can adjust HDCR in any Mode■ HDCR enhances image quality by increasing the contrast of images■ When HDCR is set to ON, Brightness will be grayed out■ HDCR and Anti Motion Blur cannot be enabled simultaneously |
| (ON) | ||
| Anti Motion Blur | (OFF) | ■ When Anti Motion Blur is enabled, HDCR and Brightness cannot be enabled and will be grayed out■ Response time will be grayed out while Anti Motion Blur is enabled■ Anti Motion Blur have to set to OFF while FreeSync is set to ON |
| (ON) | ||
| Image Enhancement | OFF ■ Image Enhancement enhances image edges to | |
| Weak | improve their acutance■ Users can adjust Image Enhancement in any Mode | |
| Medium | ||
| Strong | ||
| Strongest | ||

Image

| 1st Level Menu | 2nd/3rd Level Menu Description | |
| Brightness 0-100 | ■ Users can adjust Brightness in User, RTS,RPG and Reader mode■ Brightness will be grayed out when Anti MotionBlur or HDCR are enabled | |
| Contrast 0-100 | ■ Users can adjust Contrast in any Mode | |
| Sharpness 0-5 | ■ Users can adjust Sharpness in any Mode■ Sharpness improves clarity and details of images | |
| Color Temperature | Cool ■ Color Temperature default is NormalNormalWarmCustomization R (0-100)G (0-100)B (0-100) | |
| Screen Size Auto | ■ Users can adjust Screen Size in any mode, any resolution and any screen refresh rate4:316:9■ Default is Auto | |

Input Source

| 1st Level Menu Description | |
| HDMI ^TM 1 Users can adjust Input Source in any Mode | |
| HDMI ^TM 2 | |
| DP | |

Navi Key

| 1st Level Menu | 2nd Level Menu | Description |
| Up / Down / Left / Right | OFF | ■ Up Button default is Game Mode■ Down Button default is Screen Assistance■ Left Button default is Alarm Clock■ Right Button default is Input Source■ All Navi Key items can be adjusted via OSD Menu |
| Brightness | ||
| Game Mode | ||
| Screen Assistance | ||
| Alarm Clock | ||
| Input Source | ||
| Refresh Rate | ||
| Information on Screen |

Setting

| 1st Level Menu 2nd Level Menu Description | ||
| Language | 繁體中文 | ■ Language factory default is English■ Users have to press the Middle Button to confirm and apply the Language setting■ Language is an independent setting Users' own language setting will override the factory defaultWhen users set Reset to Yes, Language will not be changed |
| English | ||
| Français | ||
| Deutsch | ||
| Italiano | ||
| Español | ||
| 한국어 | ||
| 日本語 | ||
| Русский | ||
| Português | ||
| 简体中文 | ||
| ไทย | ||
| Bahasa Indonesia | ||
| हिन्दी | ||
| Türkçe | ||
| (More languages coming soon) | ||
| Transparency 0~5 Users can adjust Transparency in any Mode | ||
| OSD Time Out 5~30s Users can adjust OSD Time Out in any Mode | ||
| Power Button | OFF | When set to OFF, users can press power button to close monitor |
| Standby | When set to Standby, users can press power button to tune off panel and backlight. | |
| Information on Screen | (OFF) | ■ The information of the monitor status will be showed on the right side of the screen■ Users can enable or disable the Information on Screen Default is OFF |
| (ON) | ||
| ECO Mode | (OFF) | ■ ECO Mode adjusts the monitor backlight to improve energy efficiency.■ When ECO Mode is set to ON:■ Brightness curve will be adjusted■ Game Mode, Pro Mode, HDCR and Anti Motion Blur will be grayed out■ When ECO Mode is set to OFF:■ A warning message will be shown on the screen■ Users can set Brightness to higher value |
| (ON) | ||
| Reset | YES | Users can Reset and restore settings to original OSD Default in any Mode |
| NO | ||
A
Appendix
IMPORTANT
All information is subject to change without prior notice
Specifications
| Model | OptixG24C4(3BA0) | OptixG27C4G27C5(3CA9) | OptixG32C4(3DA6) | OptixG27CQ4(3CB0) | OptixG32CQ4(3DB5) | |
| Size 24 inch 27 inch 32 inch | 27 inch 32 inch | |||||
| Curvature 1500R | ||||||
| Panel Type VA | ||||||
| Resolution 1920 x 1080 | @144Hz | 1920 x 1080@165Hz | 2560 x 1440@165Hz | |||
| Aspect Ratio 16:9 | ||||||
| Brightness (nits) 250 (max) | ||||||
| Contrast Ratio 3000:1 | ||||||
| Refresh Rate 144Hz 165Hz | ||||||
| Response Time 1ms (MPRT) | ||||||
| Input Interface HDMITM x2, DP x1 | ||||||
| I/O | ■ HDMI TM x2■ DisplayPort x1■ Headphone Out x1 | |||||
| View Angles | 178°(H), 178°(V) | |||||
| DCI-P3/ sRGB | 90%/ 115% | |||||
| Surface Treatment | Anti-glare | |||||
| Display Colors | 16 7M (8 bits) | |||||
| Power Type | External Power Adapter | |||||
| Adapter Model | ADPC2045 | ADPC2065 | ||||
| Power Input | 100~240Vac, 50~60Hz, 1.5A | |||||
| Power Output | 20V 2 25A | 20V 3 25A | ||||
| Adjustment (Tilt) | -5° ~ 20° | |||||
| Kensington Lock | Yes | |||||
| VESA Mounting | ■ Plate Type: 100 x 100 mm■ Screw Type: M4x10 mm► Thread Diameter: 4 mm► Thread Pitch: 0 7 mm► Thread Length: 10 mm | |||||
| Dimension (W x H x D) | 536 7 x429 0 x225 4 mm | 611 5 x457 9 x225 4 mm | 709 4 x509 5 x248 8 mm | 611 5 x457 9 x225 4 mm | 709 4 x509 5 x248 8 mm | |
| Weight 3 4 kg (net) / | 5 0 kg(gross) | 5 4 kg(net) /9 0 kg(gross) | 6 4 kg(net) /10 0 kg(gross) | 5 4 kg(net) /9 0 kg(gross) | 6 4 kg(net) /10 0 kg(gross) | |
| Environment Operating Temperature: 0°C to 40°CHumidity: 20% to 90%, non-condensingAltitude: 0 ~ 5000m | ||||||
Preset Display Modes
| Standard Resolution | OptixG24C4 | OptixG27C4G27C5 | OptixG32C4 | |||
| HDMI ^TM | DP HDMI ^TM | DP HDMI ^TM | DP | |||
| VGA 640x480 @60Hz V | ||||||
| 640x480 @67Hz V | ||||||
| 640x480 @72Hz V | ||||||
| 640x480 @75Hz V | ||||||
| Dos-Mode 720x400 @70Hz V | ||||||
| SVGA 800x600 @56Hz V | ||||||
| 800x600 @60Hz V | ||||||
| 800x600 @72Hz V | ||||||
| 800x600 @75Hz V | ||||||
| XGA 1024x768 @60Hz V | ||||||
| 1024x768 @70Hz V | ||||||
| 1024x768 @75Hz V | ||||||
| SXGA 1152x864 @75Hz V | ||||||
| 1280x720 @60Hz V | ||||||
| 1280x960 @60Hz V | ||||||
| 1280x1024 @60Hz V | ||||||
| 1280x1024 @75Hz V | ||||||
| WXGA+ 1440x900 @60Hz V | ||||||
| WSXGA+ 1680x1050 @60Hz V | ||||||
| Full HD 1920x1080 @60Hz V | ||||||
| 1920x1080 @100Hz X | X V V V V | |||||
| 1920x1080 @120Hz V | ||||||
| 1920x1080 @144Hz V | ||||||
| 1920x1080 @165Hz X | X X V X V | |||||
| Video Timing Resolution | 480P V | |||||
| 576P V | ||||||
| 720P V | ||||||
| 1080P | V | |||||
| Standard Resolution | OptixG27CQ4 | OptixG32CQ4 | ||||
| HDMI ^TM DP | HDMI ^TM DP | |||||
| VGA 640x480 | @60Hz V | |||||
| 640x480 @67Hz V | ||||||
| 640x480 @72Hz V | ||||||
| 640x480 @75Hz V | ||||||
| Dos-Mode 720x400 @70Hz V | ||||||
| SVGA 800x600 @56Hz V | ||||||
| XGA 1024x768 @60Hz V | ||||||
| SXGA 1152x864 @75Hz V | ||||||
| WXGA+ 1440x900 @60Hz V | ||||||
| WSXGA+ 1680x1050 @60Hz V | ||||||
| Full HD 1920x1080 @60Hz V | ||||||
| QHD 2560x1440 @60Hz V | ||||||
| Video Timing Resolution | 480P | V | ||||
| 576P | V | |||||
| 720P | V | |||||
| 1080P | V | |||||
Troubleshooting
The power LED is off.
■ Press the monitor power button again
■ Check if the monitor power cable is properly connected
No image
■ Check if the computer graphics card is properly installed
■ Check if the computer and monitor are connected to electrical outlets and are turned on
■ Check if the monitor signal cable is properly connected
■ The computer may be in Standby mode Press any key to activate the monitor
The screen image is not properly sized or centered
Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display
No Plug & Play
■ Check if the monitor power cable is properly connected
■ Check if the monitor signal cable is properly connected
■ Check if the computer and graphics card are Plug & Play compatible
The icons, font or screen are fuzzy, blurry or have color problems
■ Avoid using any video extension cables
■ Adjust brightness and contrast
■ Adjust RGB color or tune color temperature
■ Check if the monitor signal cable is properly connected
■ Check for bent pins on the signal cable connector
The monitor starts flickering or shows waves.
■ Change the refresh rate to match the capabilities of your monitor
■ Update your graphics card drivers
- Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI)













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