Optix MAG270VC2 - Screen MSI - Free user manual and instructions

Product Type	Widescreen LCD Monitor
Diagonal Size	27 inches - curved
Panel Type	VA (Vertical Alignment)
Curvature	1500R
Native Resolution	1920 x 1080 (Full HD)
Refresh Rate	144 Hz
Response Time	1 ms (MPRT)
Brightness	300 cd/m² (typical)
Contrast Ratio	3000:1 (typical)
Viewing Angle	178° / 178°
Color Support	16.7 million colors
Input Connectors	1 x HDMI 1.4, 1 x DisplayPort 1.2
USB Hub	2 x USB 2.0
VESA Mounting	100 x 100 mm
Power Consumption (Typical)	35 watts
Dimensions (W x D x H) with Stand	619 x 199 x 453 mm
Weight (with Stand)	5.2 kg
Additional Features	AMD FreeSync, Anti-Flicker, Low Blue Light
Maintenance & Cleaning	Use a soft, dry cloth to clean the screen. Do not use harsh chemicals.
Safety Notes	Do not open the monitor. Risk of electric shock. Keep away from water.
Spare Parts / Repair	Contact MSI support. Only qualified personnel should repair.

Frequently Asked Questions - Optix MAG270VC2 MSI

How do I enable FreeSync on the MSI Optix MAG270VC2?

To enable FreeSync, go to the OSD menu (by pressing the joystick button), navigate to Gaming > FreeSync, and set it to ON. Ensure your GPU and cable (DisplayPort recommended) support FreeSync.

What is the optimal resolution and refresh rate for this monitor?

The native resolution is 1920x1080 at 144Hz. For best performance, set your system to output 1080p and 144Hz in display settings. Use a DisplayPort cable for full 144Hz support.

How do I clean the curved screen?

Use a microfiber cloth slightly dampened with water or a screen cleaner. Gently wipe in circular motions. Avoid paper towels or abrasive materials that can scratch the surface.

Can I mount this monitor on an arm?

Yes, the monitor supports VESA 100x100mm mounting. Remove the stand by pressing the release button and attach your mount or arm using the included screws.

Why is my monitor showing 'No Signal'?

Check that the video cable is securely connected to both the monitor and PC. Try a different cable or port. Ensure the correct input source is selected in the OSD menu (press the joystick to change source).

How do I adjust the monitor's height or tilt?

The MSI Optix MAG270VC2 has limited adjustability: only -5° to 20° tilt. Height and swivel are not adjustable. To tilt, firmly hold the top and bottom of the monitor and gently angle it forward or backward.

My screen appears blurry or text is not sharp. What should I do?

Ensure resolution is set to 1920x1080 and scaling is at 100%. Also check the 'ClearType' settings in Windows. If using HDMI, try a DisplayPort cable for better sharpness at 144Hz.

How can I reduce eye strain?

Enable Low Blue Light mode (OSD > Image > Low Blue Light) and Anti-Flicker (always active). Set brightness to a comfortable level and take regular breaks using the 20-20-20 rule.

What is the warranty period?

MSI typically offers a 3-year limited warranty for monitors. Check with your retailer or MSI support for specific coverage details in your region.

Can I connect speakers to this monitor?

The monitor does not have built-in speakers or an audio output. Use your PC's audio jack or connect speakers directly to your computer.

USER MANUAL Optix MAG270VC2 MSI

Copyright and Trademarks Notice

Revision

Technical Support

Safety Instructions

CE Conformity

FCC-B Radio Frequency Interference Statement

WEEE Statement

Chemical Substances Information

RoHS Statement

Getting Started

Package Contents

Installing the Monitor Stand

Adjusting the Monitor

Monitor Overview

Connecting the Monitor to PC

OSD Setup

Navi Key

OSD Setup via Navi Key

Appendix

Specifications

Preset Display Modes

Troubleshooting

Copyright and Trademarks Notice

Copyright © Micro-Star Int'l Co , Ltd All rights reserved The MSI logo used is a registered trademark of Micro-Star Int'l Co , Ltd All other marks and names mentioned may be trademarks of their respective owners No warranty as to accuracy or completeness is expressed or implied MSI reserves the right to make changes to this document without prior notice

Revision

Revision Date

V1 1 2020/06

Technical Support

If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance

Safety Instructions

Read the safety instructions carefully and thoroughly

All cautions and warnings on the device or user's manual should be noted

Refer servicing to qualified personnel only.

Keep the User's Guide that comes with the package for future reference

To prevent fire or shock hazard, keep this device away from humidity and high temperature

Lay this device on a reliable flat surface before setting it up.

Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100\~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet
Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device from overheating Do not cover the ventilator

Do not leave the device in an unconditioned environment with a storage temperature above 60^ircC or below -20^ircC , which may damage the device

NOTE: The maximum operating temperature is around 40°C

When cleaning the device, be sure to remove the power plug Use a piece of soft cloth rather than industrial chemical to clean the device Never pour any liquid into the opening; that could damage the device or cause electric shock

Place the power cord in a way that people are unlikely to step on it Do not place anything on the power cord

Always keep strong magnetic or electrical objects away from the device

If any of the following situations arises, get the device checked by service personnel:

The power cord or plug is damaged
- Liquid has penetrated into the device
The device has been exposed to moisture

The device does not work well or you can not get it work according to user's manual

The device has dropped and damaged
The device has obvious sign of breakage

Green Product Features

• Reduced energy consumption during use and stand-by
  Limited use of substances harmful to the environment and health
• Easily dismantled and recycled
• Reduced use of natural resources by encouraging recycling
• Extended product lifetime through easy upgrades
  ☐ Reduced solid waste production through take-back policy

Environmental Policy

The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life
Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products
Visit the MSI website and locate a nearby distributor for further recycling information
Users may also reach us at gpcontdev@msi com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products

★ Warning! Overuse of screens is likely to affect eyesight.
★ Recommendations:

1 Take a 10-minute break for every 30 minutes of screen time

2 Children under 2 years of age should have no screen time For children aged 2 years and over, screen time should be limited to less than one hour per day

CE Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/

EU) This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

■ Reorient or relocate the receiving antenna
■ Increase the separation between the equipment and receiver
■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
■ Consult the dealer or an experienced radio/television technician for help

Notice 1

The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment

Notice 2

Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits

This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions:

1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that may cause undesired operation

MSI Computer Corp

901 Canada Court, City of Industry, CA 91748, USA

[phone]

www msi com

WEEE Statement

Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, which takes effect on August 13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at:

https://www msi com/html/ popup/csr/evmtprtt_pcm html

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.

https://www msi com/html/popup/csr/cemm_jp html

https://tw msi com/html/ popup/csr_tw/cemm_jp html

India RoHS

This product complies with the "India E-waste (Management and Handling) Rule 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0–1 weight % and 0–01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products

Getting Started

This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity

IMPORTANT

• The illustrations are for reference only Your monitor may vary in appearance
- Do not use any sharp objects on the monitor

Package Contents

1 Monitor
2 Stand
3 Stand Base with Screw
4 Cord Sleeve
5 Power Adapter & Power Cord
6 HDMI Cable (Optional)
7 DisplayPort Cable (Optional)
8 USB Upstream Cable (For Optix MAG271VCR only)

* Contact your place of purchase or local distributor if any of the items is damaged or missing
* Package contents may vary by country

Installing the Monitor Stand

IMPORTANT

Place the monitor on a soft, protected surface to avoid scratching the display panel

1 Align the latches of the stand to the monitor When the stand is secured to the monitor, a click sound will be heard
2 Connect the base to the stand and tighten the base screw to secure the base
3 Place the cord sleeve to the stand

IMPORTANT

The holes for installing the stand can be also used for wall mount Please contact your dealer for proper wall mount kit

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment capabilities

IMPORTANT

Avoid touching the display panel when adjusting the monitor

Monitor Overview

Optix MAG271VCR

Optix MAG270VC2

USB 2 0 Type B Upstream Port (For Optix MAG271VCR only)

MSI Gaming OSD is an convenient APP which can control and set the monitor instead of the Navi Key The USB Upstream Cable must be connected when using the APP

IMPORTANT

Check the package for USB Upstream Cable and connect it to the PC and monitor

HDMI Port

DisplayPort

Headphone Jack

Power Jack

Navi Key / Power Button

When monitor is off, press it for 1 second to turn on the monitor.

When monitor is on, press it to launch the On-Screen Display (OSD) main menu, press it over 5 seconds to turn off the monitor.

Kensington Lock

Connecting the Monitor to PC

1 Turn off your computer.
2 Connect the HDMI/DisplayPort cable from the monitor to your computer
3 Assemble the monitor power adapter & power cord (Figure A)
4 Connect the power adapter to the monitor power jack (Figure B)
5 Plug the power cord into the electrical outlet (Figure C)
6 Turn on the monitor (Figure D)
7 Power on the computer then monitor will auto detect signal source

2

OSD Setup

This chapter provides you with essential information on OSD Setup

IMPORTANT

All information is subject to change without prior notice

Navi Key

The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu

The Navi Key default settings are as follows

Navi Key Hot Key(When OSD menu is OFF)		Basic Operations(When OSD menu is ON)
Middle Button OSD Main Menu ■ Entering submenus		■ Confirming a selection or setting

Navi Key Hot Key(When OSD menu is OFF)			Basic Operations(When OSD menu is ON)
Up Game Mode	■ Press Middle	Button to confirm selection and exit■ Press Up and Down Buttons to adjust■ Press Left Button to cancel preview and exit without applying mode effect.	■ Selecting function menus and items■ Allowing upward adjustment in function values
Down Screen Assistance	■ Press Middle	Button to confirm selection and exit■ Press Up and Down Buttons to adjust■ Press Left Button to cancel preview and exit	■ Selecting function menus and items■ Allowing downward adjustment in function values
Left Alarm Clock	■ Press Middle	Button to confirm selection and exit■ Press Up and Down Buttons to select■ Press Left Button to cancel preview and exit	■ Selecting function menus and items■ Exiting the current menu
Right Input Source	■ Press Middle	Button to confirm selection and exit■ Press Up and Down Buttons to select■ Press Left Button to exit	■ Selecting function menus and items■ Entering submenus

Users may enter the OSD Menu to customize their own Navi Key Hot Keys.

More Hot Key options are as below

Navi Key Hot Key Options Operations
Brightness ■ Press Middle Button to save value and exit		■ Press Up and Down Buttons to adjust■ Press Left Button to cancel preview and exit
Refresh Rate ■ Press Middle Button to confirm selection and exit		■ Press Right Button to turn on and Left Button to turn off this function.
Information on Screen		■ Press Middle Button to confirm selection and exit■ Press Right Button to turn on and Left Button to turn off this function.

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences

GAMING

1st Level Menu	2nd/3rd Level Menu Description
Game Mode User	All items can be adjusted by users
	FPS All items can be adjusted by users
	Racing All items can be adjusted by users
	RTS All items can be adjusted by users
	RPG All items can be adjusted by users
	■ Use Up or Down Button to select and preview mode effects.■ Press the Middle Button to confirm and apply your mode type.
Night Vision OFF	■ This function optimizes background
	Normal	brightness and is recommended for FPS games
	Strong
	Strongest
	A I
Response Time Normal	■ Users can adjust Response Time in any Mode
	Fast	■ Response Time will be grayed out while Anti Motion Blur is enabled■ Response Time have to set to Fast after Anti Motion Blur is disabled
	Fastest
Anti Motion Blur	(OFF)		■ When Anti Motion Blur is enabled, HDCR and Brightness cannot be enabled and will be grayed out■ Response time will be grayed out while Anti Motion Blur is enabled■ Anti Motion Blur have to set to OFF while Adaptive Sync is set to ON
	(ON)
Zero Latency	(OFF)		■ Users can adjust this item in any mode, any input source, any resolution and any screen refresh rate■ While Adaptive Sync is enabled, Zero Latency have to set to ON
	(ON)
Refresh Rate	on	Left Top	■ Users can adjust Refresh Rate in any Mode■ Default Refresh Rate Location is Left Top Location is adjustable in OSD Menu Press the Middle Button to confirm and apply your Refresh Rate Location■ This monitor follows and works at the Operating System's preset Screen Refresh Rate
		Right Top
		Left Bottom
		Right Bottom
		Customize
	ON
Alarm Clock	Location	Left Top	■ Users can adjust Alarm Clock in any Mode■ After setting the time, press the Middle Button to activate the timer■ Default Alarm Clock Location is Left Top Users can select their own location
		Right Top
		Left Bottom
		Right Bottom
		Customize
	15:00 00:01~99:59
	30:00
	45:00
	60:00
Screen Assistance	■ Users can adjust Screen Assistance in any Mode■ Screen Assistance default is None
	on
	[CHDC]
Adaptive Sync	(OFF)		■ Adaptive Sync prevents screen tearingDisplayPort or HDMI default is ON and can be adjusted ON/OFF in any mode, any resolution, any input source and any screen fresh rate■ Anti Motion Blur will be disabled, if Adaptive Sync is enabled
	[press] (ON) [check]

▶ Professional

1st Level Menu 2nd Level Menu Description
Pro Mode User Default mode All items can be adjusted by users
	Reader All items can be adjusted by users
	Cinema All items can be adjusted by users
	Designer All items can be adjusted by users
	■ Use Up or Down Button to select and preview mode effects.■ Press the Middle Button to confirm and apply your mode type.
Eye Saver	(OFF)	■ Eye Saver protects your eyes against blue lightWhen enabled, Eye Saver adjusts the screen color temperature to a more yellow glow■ Users can adjust Eye Saver in any Mode■ When Pro Mode is set to Reader, it is mandatory to enable Eye Saver
	(ON)
HDCR	(OFF)	■ Users can adjust HDCR in any Mode■ HDCR enhances image quality by increasing the contrast of images■ When HDCR is set to ON, Brightness will be grayed out■ HDCR and Anti Motion Blur cannot be enabled simultaneously
	(ON)
Anti Motion Blur	(OFF)	■ When Anti Motion Blur is enabled, HDCR and Brightness cannot be enabled and will be grayed out■ Response time will be grayed out while Anti Motion Blur is enabled■ Anti Motion Blur have to set to OFF while Adaptive Sync is set to ON
	(ON)
Image Enhancement	OFF ■ Image Enhancement enhances image edges to
	Weak	improve their acutance
	Medium	■ Users can adjust Image Enhancement in any Mode
	Strong
	Strongest

Imag

1st Level Menu	2nd/3rd Level Menu Description
Brightness 0-100	■ Users can adjust Brightness in User, RTS, RPG and Reader mode■ Brightness will be grayed out when Anti Motion Blur or HDCR are enabled
Contrast 0-100	■ Users can adjust Contrast in any Mode
Sharpness 0-5	■ Users can adjust Sharpness in any Mode■ Sharpness improves clarity and details of images
Color Temperature	Cool ■ Color Temperature default is Normal
	Normal
	Warm
	Customization	R (0-100)
		G (0-100)
		B (0-100)
Screen Size Auto	■ Users can adjust Screen Size in any mode, any resolution and any screen refresh rate■ Default is Auto
	4:3
	16:9

Input Source

1st Level Menu	2nd/3rd Level Menu Description
HDMI1 Users can adjust Input Source in any Mode
HDMI2
DP

Navi Key

1st Level Menu	2nd Level Menu	Description
Up / Down / Left / Right	OFF	■ Up Button default is Game Mode■ Down Button default is Screen Assistance■ Left Button default is Alarm Clock■ Right Button default is Input Source■ All Navi Key items can be adjusted via OSD Menu
	Brightness
	Game Mode
	Screen Assistance
	Alarm Clock
	Input Source
	Refresh Rate
	Information on Screen

Setting

1st Level Menu 2nd Level Menu Description
Language	繁體中文	■ Language factory default is English■ Users have to press the Middle Button to confirm and apply the Language setting■ Language is an independent setting Users' own language setting will override the factory defaultWhen users set Reset to Yes, Language will not be changed
	English
	Français
	Deutsch
	Italiano
	Español
	한국어
	日本語
	Русский
	Português
	简体中文
	ไทย
	Bahasa Indonesia
	हिन्दी
	Türkçe
	(More languages coming soon)
Transparency 0~5 Users can adjust Transparency in any Mode
OSD Time Out 5~30s Users can adjust OSD Time Out in any Mode
RGB LED(For Optix MAG271VCR only)	(OFF)	Users can adjust RGB LED to On or Off.Default is ON
	(ON)
Power Button OFF ■ When pressing the power button over 5 seconds,Standby		the monitor will be turned off■ Users can set the power status when the monitor is off.■ Set to OFF, the monitor will be turned off totally.■ Set to Standby, only panel and backlight are off, but the monitor still can be activated by OS detection, avoiding desk-top icon and screen be refreshed
Information on Screen	(OFF)	■ The information of the monitor status will be showed on the right side of the screen■ Users can enable or disable the Information on Screen Default is OFF
	(ON)
Reset YES Users can Reset and restore settings to original OSDNO		Default in any Mode

A

Appendix

IMPORTANT

All information is subject to change without prior notice

Specifications

Model Optix MAG271VCR O	Optix MAG270VC2
Size 27 inch
Curvature 1800R
Panel Type VA
Resolution 1920 x 1080@165Hz
Aspect Ratio 16:9
Brightness (nits) 250
Contrast Ratio 3000:1
Refresh Rate 165Hz
Response Time 1ms (MPRT) / 4ms (GTG)
Input Interface HDMI x2, DP x1
I/O • USB 2 0 Type B Upstream	Port x1HDMI Port x2DisplayPort x1Headphone Out Jack x1	HDMI Port x2DisplayPort x1Headphone Out Jack x1
View Angles 178°(H), 178°(V)
DCI-P3/ sRGB	85%/ 115%
Surface Treatment	Anti-glare
Display Colors	16 7M (8 bit)
Power Type	External Power
Adapter Spec	Model: ADS-65HI-12N-1 12048E
Power Input	100~240Vac, 50~60Hz
Power Output	12V, 4A
Adjustment (Tilt)	-5° ~ 18° ± 3°
Adjustment (Swivel)	-30° ~ 30°
Adjustment (Height)	62 ± 4 mm
Kensington Lock	Yes
VESA Mounting	Plate Type: 75 x 75 mmScrew Type: M4x10 mmThread Diameter: 4 mmThread Pitch: 0 7 mmThread Length: 10 mm
Dimension (W x H x D)	612 24 x 434 11 x 181 40 mm
Net Weight	5 7 kg (net) / 8 3 kg (gross)
Model Optix MAG271VCR Optix MAG270VC2
Environment O	Operating Temperature: 0°C to 40°CHumidity: 20% to 80%, non-condensingAltitude: 0 ~ 2000m
	Storage Temperature: -20°C to 50°CHumidity: 10% to 90%, non-condensingAltitude: 0 ~ 5000m

Preset Display Modes

Standard Resolution	Optix MAG271VCR / Optix MAG270VC2
	HDMI 1 HDMI	2 DP
VGA 640x480 @60Hz V V V
640x480 @72Hz V V V
640x480 @75Hz V V V
Dos-Mode 720x480 @60Hz V V
720x576 @50Hz V V
SVGA 800x600 @56Hz V V V
800x600 @60Hz V V V
800x600 @72Hz V V V
800x600 @75Hz V V V
XGA 1024x768 @60Hz V V V
1024x768 @70Hz V V V
1024x768 @75Hz V V V
SXGA 1280x1024 @60Hz V V V
1280x1024 @75Hz V V V
WXGA+ 1440x900 @60Hz V V V
WSXGA+ 1680x1050 @60Hz V V V
Full HD 1920x1080 @60Hz V V V
1920x1080 @120Hz	V V V
1920x1080 @144Hz	V V V
1920x1080 @165Hz		V V
Video Timing Resolution 480P	V V V
576P	V V V
720P	V V V
1080i	V V V
1080P	V V V
1080P @120Hz	V V V

Troubleshooting

The power LED is off.

■ Press the monitor power button again
■ Check if the monitor power cable is properly connected

No image

■ Check if the computer graphics card is properly installed
- Check if the computer and monitor are connected to electrical outlets and are turned on
■ Check if the monitor signal cable is properly connected
■ The computer may be in Standby mode Press any key to activate the monitor

The screen image is not properly sized or centered

Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display

No Plug & Play

■ Check if the monitor power cable is properly connected
■ Check if the monitor signal cable is properly connected
■ Check if the computer and graphics card are Plug & Play compatible

The icons, font or screen are fuzzy, blurry or have color problems

■ Avoid using any video extension cables
■ Adjust brightness and contrast
■ Adjust RGB color or tune color temperature
■ Check if the monitor signal cable is properly connected
■ Check for bent pins on the signal cable connector

The monitor starts flickering or shows waves.

■ Change the refresh rate to match the capabilities of your monitor
■ Update your graphics card drivers
- Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI)