K32FSG11 - Television EKO - Free user manual and instructions

Product Type	Television
Brand	EKO
Model	K32FSG11
Screen Size	32 inches (estimated)
Resolution	1920 x 1080 (Full HD)
Aspect Ratio	16:9
Refresh Rate	60 Hz
Contrast Ratio	3000:1
Operating System	Android TV 11
Power Consumption	48 W
Power Supply	100-240V ~ 50/60Hz
Dimensions (with stand)	735.8 x 179.7 x 474.9 mm (WxDxH)
Dimensions (without stand)	735.8 x 76.3 x 434.1 mm
Net Weight	4.2 kg
Gross Weight	5.5 kg
Connectivity	HDMI (ARC), USB (2), RJ45 Ethernet, Optical, Video, Audio L/R, Headphone, Antenna
Wireless	WiFi 802.11 b/g/n, Bluetooth (for remote)
VESA Mount Pattern	200 x 100 mm
Smart Features	Google Assistant, Chromecast built-in, Google Play
PVR Functionality	Yes (via USB, FAT32 format)
Remote Control	Bluetooth remote with 2x AAA batteries included
Safety	Double insulation; anchor recommended to prevent tipping
Cleaning	Unplug, wipe with dry cloth only; no chemicals
Warranty	Yes; contact [e-mail]

Frequently Asked Questions - K32FSG11 EKO

How to fix double image or ghosting?

This may be caused by obstruction to the antenna due to high-rise buildings or hills. Using a highly directional antenna can improve the picture.

What to do if the TV has no power?

First, check that the TV's AC power cord is securely plugged into the outlet. If still no power, unplug the TV, wait 60 seconds, then re-plug and turn it on again.

No picture but sound is present?

Check antenna connections at the rear of the TV. Try another channel. Adjust contrast and brightness settings. Also check if Closed Captions are set to TEXT mode, which can block the screen.

How to restore sound if there is picture but no sound?

Press VOL+ on the remote or side panel to increase volume. Ensure MUTE is turned off by pressing the MUTE button on the remote.

How to improve poor color quality?

Adjust the contrast, color, and brightness settings in the Picture menu under Settings > Device Preferences > Picture.

Why is the picture snowy?

A snowy picture usually indicates poor antenna connection. Check that the antenna cable is securely connected to the TV and try adjusting the antenna.

Remote control not working?

Check if batteries are working; replace if necessary. Clean the remote control sensor lens on the TV. You can also use the buttons on the side of the TV as a temporary measure.

How to turn off subtitles on live TV?

While watching live TV, press MENU on the remote, go to ADVANCED SETTINGS, select SUBTITLE, and switch all subtitle options to OFF.

How to pair the Bluetooth remote control?

Go to Settings > Remotes & Accessories > Add accessory. Follow on-screen instructions. Press LEFT + MENU buttons on the remote for 3 seconds until red light blinks, then select the remote from the TV list.

How to perform a factory reset?

Go to Settings > Device Preferences > About > Factory reset. This will erase all data and settings. Confirm the action when prompted.

USER MANUAL K32FSG11 EKO

Please read this manual carefully before using, and keep it for future reference.

CUSTOMER SUPPORT

This TV comes with warranty. For all product related enquiries or technical questions please use the following to get in touch:

02 8279 8606

[e-mail]

www.eko-entertainment.com.au or by scanning the QR Code.

CONTENTS

General	Safety
Installation						8
	Wall	Mounting	Instructions
Controls	and	Connections
Remote	Control
Initial	Setup
Android	TV^TM	-	Home	Screen
	Add	apps	to	Home	Screen
Google	Play
Google	Assistant
Inputs	Menu
Settings						25
	Network	&	Internet
	Channel	Menu
Device Preferences
	About	&	Time	Settings
	Input	Settings
	Power	Settings
	Picture	Settings
	Sound	Settings
	Home Screen & Screen Saver					33
	Google	Assistant	Settings
Parental	Control
PVR	(Personal	Video	Recorder)
FAQs						37
Specifications						39
Customer	Helpline

4

12

2

24

GENERAL SAFETY

Read this manual thoroughly before you start using the TV.

Store this manual, the completed warranty card, your receipt and the product packaging. The safety precautions instructions reduce the risk of fire, electric shock and injury when correctly complied to.

Please follow all instructions and take notice of all warnings.

The cover (or back) of the unit should not be removed to prevent risk of electric shock.

This unit must be serviced by a qualified service personnel only.

Warning symbol of a lightning bolt inside a triangle (no text or numbers)

Warning symbol: black exclamation mark inside a triangle (no text or numbers)

The lightning flash with symbol within the triangle is intended to warn you of a non-insulated dangerous voltage in the product's enclosure that could be of sufficient magnitude to generate a risk of electric shock to persons.

The exclamation point within the triangle is intended to warn you to the presence of important operating and maintenance instructions in the documents included with the product.

IMPORTANT INFORMATION

The lightning flash symbol within the triangle is intended to warn you of non-insulated dangerous voltage the product's enclosure that could be of sufficient magnitude to generate a risk of electric shock to persons.

• Using Cabinets or stands recommended by the manufacturer of the television.
• Only using furniture that can safely support the Products.
• Ensure the Product is not overhanging the edge of the supporting furniture.
• Do not place the product on a high furniture without securing both the furniture and the product to a stable support.
• Do not place the product on cloth or other conductive materials.
• Warn children of the dangers of climbing on furniture to reach the television or its controls and to call for an adult to assist.

GENERAL SAFETY (CONT.)

IMPORTANT INFORMATION

• Do not expose this appliance to rain or moisture as it may result in fire or an electric shock hazard
• Do not tamper or change or modify the product in any way.
• Only use Accessories outlined and recommended by the manufacturer.
• Please do not expose the product to splashing or water contact
• Please do not place any object on top of the product including objects filled with liquids such as vases.
• Danger of explosion if battery is incorrectly placed. Replace with same or equivalent type.

Installation

Please follow instruction when installing this product in accordance with the instruction manual. This product must be positioned in a sufficiently stable location, it can be potentially hazardous due to falling and can cause injury, particularly to children if it positioned incorrectly.

• Before installing this TV set, make sure your outlet voltage corresponds to the voltage stated on the product rating label
• Do not use a damaged power cord, plug or loose outlet. Doing so may cause an electric shock.

- Do not plug several devices into the same outlet. Doing so may cause the outlet to overheat and start a fire. Make sure the outlet is readily accessible during operation of the equipment.

- Do not bend, twist or kink the power cord excessively.

- Do not allow anything to rest on or roll over the power cord and antenna cable. Doing so may cause a fire or an electric shock.

- Do not run the power cord near heat-producing appliances such as radiators, stoves or irons. The excessive heat could melt the insulation and expose live wires, resulting in fire or electric shock.

- Unplug this TV during lightning storms or when unused for long periods of time. Not doing so may result in fire or electric shock.

- Do not cover the ventilation openings of the product with items such as newspapers, tablecloths, curtains etc or insert objects into the slots available on the products. As this could result in the product temperature rising and could cause a fire.

- If you notice any unusual odors or smoke around the unit, immediately disconnect the unit from the outlet and contact the service center. Failure to do so may result in fire or electric shock.

- When not using the unit for long periods of time or when you are moving the unit please ensure to disconnect the power cord from the wall socket.

GENERAL SAFETY (CONT.)

• Please beware that Dust could accumulate over time on the unit and cause it to generate heat and or deteriorate insulation, which in turn may result in an electrical fire.
• The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or young children of any age, They must be supervised product by a person responsible for their safety.
• Batteries from the remote control must be only removed by an adult, the adult must ensure to keep them out of reach of infants and children. Seek medical attention immediately if a child has swallowed a battery.
• Batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
• To maintain the product do not use any chemical or cleaning agent or wet cloth, please only ensure to utilize a dry cloth to wipe it down from marks or dust and only after unplugging the product from the power socket.
• Please ensure to contact our call center for any repair or service required for the products.
• Make sure to always carry TV from the sides, always be sure to have assistance by another person. Do not carry the TV from the middle.

WARNING!

It is STRONGLY RECOMMENDED that you ANCHOR this product.

Toppling furniture and TV's can cause serious injury or death.

TO HELP AVOID ANY SERIOUS OR FATAL INJURY, WE STRONGLY RECOMMEND THAT THIS PRODUCT BE PERMANENTLY FIXED TO THE WALL OR OTHER SUITABLE SURFACE. FIXING DEVICES ARE NOT INCLUDED SINCE DIFFERENT SURFACE MATERIALS REQUIRE DIFFERENT ATTACHMENTS. PLEASE SEEK PROFESSIONAL ADVICE IF YOU ARE IN DOUBT WHAT FIXING DEVICE TO USE.

If a television is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the television.
• Only using furniture that can safely support the television.
• Ensuring the television is not overhanging the edge of the supporting furniture.
• Not placing the television on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television to a suitable support.
• Not standing the television on cloth or other materials placed between the television and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television or its controls.

GENERAL SAFETY (CONT.)

Please make sure upon positioning this product, the place is:

• Not wet or damp and Well ventilated
• Away from direct sunlight or heaters.
• Away from splashes or food.
• Protected from excessive dust or grease.
• Do not install this equipment in a confined space such as a bookcase or similar unit.
• Do not install the TV set near heat sources such as radiators, stoves or other audio visual equipment that produce heat.
• Do not place containers with liquids, if liquid falls inside the products it may result in short-circuit, fire or electric shock.
• Do not place small metallic objects on top of the unit. Metal object falls inside the product it may result in short-circuit, fire or electric shock.
• Do not use or store flammable or combustible materials near the unit. Doing so may result in fire or explosion. Do not place any naked flame sources, such as lit candles, cigarettes or incense sticks on top of the TV set.
• The antenna must be installed away from high-voltage power line,
• Please contact an antenna professional installer to install the antenna to avoid incorrect installation which could result in fire, electric shock or serious injury.
  • Install the unit at a reasonable distance from the wall to ensure sufficient ventilation.
• If mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

This symbol indicates that the appliance has double insulation between the dangerous mains voltage and the parts accessible to the user. In the event of repairs use only identical spare parts.

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

INSTALLATION

Install the stand as described below, or if you want to mount it to a wall, please contact a professional installer.

Please ensure the TV is not plugged into the wall socket and furthermore we recommend to get another person to assist in the following task.

Attaching the stand

Step 1

Place a soft cushioned material on top of a flat surface to prevent damaging the screen panel. Then place the TV screen flat on top, with the screen side facing down, as illustrated on the right.

Step 2

Align the stand leg to the installation point, as illustrated below.

Step 3

Tighten the screws (supplied) with a screwdriver to affix the stand to the panel, as illustrated on the right.

Back view of a black rectangular TV with visible rear panel and side connectors (no text or symbols)

CAUTION!

Do not apply excessive force as this may damage the screw holes.

INSTALLATION (CONT.)

Wall-Mounting Instructions

Please ensure the TV is not plugged into the wall socket and furthermore we recommend to get another person to assist in the following task.

• We recommend you use a professional installer as we assume no liability for any eventual damage to the product or injury to yourself if you mount the TV on your own.

BACK OF TV

VESA PATTERN: 200 (w) x 100 (h) mm

Back view of a flat-screen TV with visible rear panel and side door, showing red directional arrows indicating movement or alignment (no text or symbols)

NOTE: If you are wall-mounting the TV, this should be done by a qualified installer.

CONTROLS AND CONNECTIONS

Technical line drawing of a mechanical component with a central button symbol (no text or labels)

ON/OFF

CONTROLS AND CONNECTIONS

SIDE PORTS

BOTTOM PORTS

1. HDMI 1 (ARC)
2. ANT (ANTENNA)
3. HEADPHONE
4. USB 1 & USB 2
5. RJ45 (ETHERNET)
6. OPTICAL
7. VIDEO
8. AUDIO LEFT & RIGHT
9. HDMI 3
10. HDMI 2

USB connection

Insert a USB storage device into the USB port to record, playback of video/music/photo.

REMOTE CONTROL

Keys	Function
Power (⏻)	Switch between working and standby status.
Mute (◄×)	Turn on/off the sound.
Number keys	Select the channel or input numbers.
	Show information bar.
	Return to the previous channel
NETFLIX	Open application.
YouTube	Open application.
prime video	Open application.
Google Play	Open application.
	Turn on Bluetooth remote control pairing or press the Google Assistant key to control your TV with your voice.(Google Assistant is not available in certain languages and countries. Availability of services varies by country and language.)
Setup (💡)	Open setting menu.
	Select items or adjust values.
OK	In TV mode, open channel list.In OSD menu operation, confirm the operation.
Back (←)	Return to previous menu interface.
Home (なし)	Show home page.
GUIDE	Electronic program guide.
VOL+/-	Turn up/down the volume.
Source (⇨)	Show signal source menu.
Menu	Show OSD menu. (Non-smart mode.)
CH+/- (^ P ∨)	Change channel.
Red key	Special function keys.
Green key
Yellow key
Blue key
SUBTITLE	Open subtitle language menu.
TEXT	Open / Close teletext.
USB	Open USB storage device.
Record (●)	Start to record current program.
► (play)	Play.
II	Time shift key. (Pause)
	Stop.

REMOTE CONTROL (CONT.)

Using the Remote Control

• Do not mix old and new batteries in the remote
• Do not use different types of battery
• If you do not intend to use the unit for a long time, please remove batteries from the remote to avoid accident.
• Keep batteries away from children and pets.
• Never throw batteries into a fire.
• Do not drop, or impact the remote control as it void warranty immediately.
  • The remote control operate at a range of 5 to 6M effectively
• Do not expose the remote control sensor to a bright light.

How to open back of remote control to replace batteries

1. Look for the hole at the back side, middle of the remote. Use this hole to open the cover.
2. Place/Replace the batteries making sure that the 2x AAA batteries (included) polarities (+/-) match the battery compartment polarities (+/-).
3. When closing the back cover, place the bottom side edge of the battery compartment cover in first, then the top side. When pushed in will click shut.

1

Black rectangular object with a curved arrow pointing to a small hole, no visible text or symbols.

Open the battery cover on the remote control.

2

Black-and-white photo of two batteries, one open and one closed, placed on a dark surface (no visible text or symbols)

INITIAL SETUP

For the first initial setup, on screen setup wizard will guide you through setting up your TV. Please follow according to onscreen guide to setup your TV correctly.

Be sure to follow the below prompts to pair your Bluetooth remote control. After the pairing is successful, you can now operate the TV.

Press LEFT + MENU (down) buttons for 3 seconds until red light starts to blink.

Use the ▲/▼ buttons to select system language, then press OK/SELECT to confirm.

INITIAL SETUP (CONT.)

If you just want to use your TV normally, please select "SKIP"

To connect your Android™ smartphone to your TV, Select "Continue".

Quickly set up your TV with your Android phone?

You can easily transfer your Android phone's Wi-Fi network and Google Account to your TV

Continue

Skip

Press ▲/▼ to select your Wi-Fi you wish to connect to, enter the password and then confirm to connect.

Select your Wi-Fi network

You can also connect an Ethernet cable to connect to the internet.

DQE-IPv6-Test

By accepting the Google Terms of Service to improve the product experience, Select "ACCEPT" to proceed with this condition.

Google

Google Services

Select each to learn more about each service, such as how to turn it on or off later. Data will be used according to Google's Privacy Policy.

Click "Accept" to confirm your selection of these Google services settings.

Accept

Use location

Allow Google and apps with your permission to use location estimated from Wi-Fi. Google may collect location data periodically and use this data in an anonymous way to improve location accuracy and location-based services

Help improve Android

Automatically send diagnostic information to Google

Services and your privacy

Google Assistant sends services you talk to a unique code

INITIAL SETUP (CONT.)

Select "YES" if you want your location identified on your Android TV. (Note: Select "YES" if you want Google to inform you on weather more accurately based on location).

Google

Location

Let Google use your device's location to improve your experience. Certain application or platform capabilities, such as streaming local content or live programming, may require your device's location to function correctly. You may choose whether to share this information with a third party app at the moment that app is installed or run. You can adjust these permissions at any time from Settings.

Yes

No

By Agreeing and selecting "YES", you agree to automatically send diagnostic information to Google to help improve your Google experience.

Google

Help improve Android

Automatically send diagnostic information to Google, like crash reports and usage data from your device, apps, and Chromecast built-in. This information won't be used to identify you. You can adjust these permissions at any time from device settings. Learn more at: g.co/AndroidUsageHelp and g.co/cast/device_stats.

Yes

No

INITIAL SETUP (CONT.)

Informational screens will now appear, you can scroll through steps by press "RIGHT" directional button to continue.

Select the country you are using the device in with the ▲/▼ directional buttons.

Used to set a password of your TV for security purposes.

NOTE: make sure to save the password, as you can then refer to password when required.

INITIAL SETUP (CONT.)

Select the TimeZone you are using the device in with the ▲/▼ directional buttons.

Time Zone

NSW/ACT

VIC

Please be sure in this step, select "HOME" if you are using this TV for use at home. Make sure to confirm once you have selected "HOME".

Select TV mode

'Home' mode is optimized for efficient energy usage for home use.

"Retail" mode is optimized to store demo with fixed settings.

Home

Retail

Make sure to set Chromecast built-in™ to ON, so you can cast all your favorite movies, shows, apps, games, and more directly to your TV.

Chromecast built-in always available

Let this device be detected as a Google Cast device and allow Google Assistant and other services to wake this device up to respond to Cast commands, even when on standby and the screen is off.

off

On

Make sure to select "DIGITAL" to scan for channels using antenna cable.

Channel Scan

First, please connect antenna.

Start channel scan now?

If you skip this step, the channel scan could be performed in

Digital and analogue channels

Only analogue channels

NOTE: Please make sure Antenna (RF) cable is plugged into the TV port located on back of TV.

Android TV™ - HOME SCREEN

Once you have completed initial setup, you will now enter the Android TV home screen.

1. Press the Google Assistant button on your remote to do more on your TV with your voice.
2. HOME - Main page to enter Live TV, view your pre-installed and downloaded applications.
3. DISCOVER - Sign into your Google Account to get recommendations from your streaming services - organized into topics and genres based on what you watch.

Go to Page 23 to learn more.

1. APPS - Apps you have downloaded and apps you can search for to install.
2. SETTINGS: Select this if you want to access TV settings.
3. TIME: Displaying current time.
4. Each row past this point will display recommended content from the apps you already have installed.

Add Apps

At the end of this row of apps, Select the + box and add your app that you have downloaded and installed to the home screen of your Android TV.

1. Movies or Shows available to play next.

GOOGLE PLAY

Google Play

To have access and to download applications from Google Play, you must sign in with a Google Account.

Once you open Google Play, you will be prompted to sign in or create a new account.

Once you have signed in, you will be brought to the below page, scroll through the list of applications available for download OR go to the search button, and search via entering text or pressing the Google Assistant button on the remote control.

GOOGLE ASSISTANT

Do more on your TV with your voice. Press the Google Assistant button on your remote to quickly search 400,000+ movies and shows, get recommendations to match your mood, control smart home devices, and more.

Ask Google to search for the latest blockbuster, stream shows, or open multiplayer games. Have it dim the lights by connecting smart home devices. Manage tasks and see your calendar. Or ask it questions and see the answers on your TV.

"What's the weather today?"

DISCOVER

Discover new movies and shows from the services you already have access to. Suggestions based on what you've watched and what interests you make it easier to find your next favorite.

If you havent already signed into Google Play using your Google Account. When selecting DISCOVER tab on the top of home page, you will be prompted to sign in.

Note: if already signed in, your Google Account will already appear.

1. Once signed into Google, you can select the apps you want recommendations for within the DISCOVERY section of Android TV.
2. Select (Tick) the apps you would like recommendations for.
3. Allow up to 10 seconds for Android TV to gather recommendations.
4. DISCOVER section will now display Movies or TV Shows recommended for you to watch.

INPUT MENU

To access INPUT menu, press the INPUT access to INPUT menu.

button on your remote control to have quick

The options that are AVAILABLE will be highlighted, PORTS that are not in use, you will not be able to access.

SETTINGS

To access SETTINGS menu, select SETTINGS (#5 on page 20) via the HOME screen.

NETWORK & INTERNET

To access NETWORK menu, select Settings (#5 on page 20) menu and go down and select Network & Internet.

CHANNEL MENU

To access CHANNEL menu, select SETTING icon (#5 on page 20) via the HOME screen. Then go down and select "CHANNEL".

Channels

Display the scan sub-menu based on different channel installatino modes.

Auto Update Channel - Enable or disable, allows your TV to automatically update if any changes made to scanned DTV channels.

DEVICE PREFERENCES - ABOUT

To access ABOUT menu,

1. Select SETTING icon (#5 on page 20) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "ABOUT".

About

System update

Device name

Factory reset

Status

Network, serial numbers and other information

Legal information

Model

Android TV OS version 11

Software Version

TIME

1. To access DATE & TIME menu, select SETTING icon (#5 on page 20) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "DATE & TIME".

Date & Time

Automatic date & time

Use network-provided time

Set date

February 28, 2022

Set time

10:19 AM

Set time zone

Use broadcast-provided timezone

Use 24-hour format

1:00 PM

INPUT SETTINGS MENU

To access INPUT SETTINGS menu,

1. Select SETTING icon (#5 on page 20) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "INPUTS".

POWER SETTINGS MENU

To access POWER SETTINGS menu,

1. Select SETTING icon (5) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "POWER".

Sleep Timer - Options of Off, 10 mins, 20 mins, 30 mins, 40 mins, 50 mins, 60 mins, 90 mins and 120 mins to auto turn off your TV.

Picture Off - Turn off your display (recommended not to select this option. No Signal Auto Power Off - Turns your TV off if no signal is detected.

PICTURE SETTINGS MENU

To access PICTURE SETTINGS menu,

1. Select SETTING icon (5) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "PICTURE".

Picture Mode - Options to choose from - Standard, Vivid, Sport, Movie, Game, Energy Saving, User.

SOUND SETTINGS MENU

To access SOUND SETTINGS menu,

1. Select SETTING icon (5) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "SOUND".

Sound Style - Options to choose from - Standard, Vivid, Sports, Movie, Music, News, User.

Digital Output - Auto, Bypass, PCM, Dolby Digital Plus, Dolby Digital.

(It is recommended to select AUTO, as this will automatically detect quality of sound being procued by content).

HOME SCREEN

To access HOME SCREEN menu,

1. select SETTING icon (#5 on page 20) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "HOME SCREEN".

SCREEN SAVER

To access SCREEN SAVER menu,

1. select SETTING icon (#5 on page 20) via the HOME screen.
2. Select "Device Preferences"
3. Then go down and select "SCREENSAVER".

GOOGLE ASSISTANT

To access Google Assistant in the Settings menu

1. Select SETTING icon (#5 on page 20) via the HOME screen.

2. Select "Device Preferences"

3. Then go down and select "Google Assistant".

Accounts will only be accessible if you have connected a Gmail account on Google Play. A Gmail account is needed in order to download and install applications on Google Play.

PARENTAL CONTROL

To access PARENTAL CONTROL menu,

1. Select SETTING icon (#5 on page 20) via the HOME screen.
2. Then go down and select "CHANNEL".
3. Select "Parental Control"

From here you have the option to select and create a new password to lock the channels you want to lock.

Note: please make sure to store/save password somewhere you can access at a later date. Forgetting password, you may need to factory reset TV to use again.

Channels Blocked - Block specific channels to restrict use.

Program Restrictions - You can restrict specific programs on a TV channel can be blocked Inputs Blocked - Block a TV port input to restrict use.

Change PIN - Change existing PIN selected when first entering this menu.

1. While watching Live TV, press "MENU" MENU on remote control.
2. "TV Options" will appear, Press "DOWN" arrow on remote control to go to "RECORD" menu (as image shown below)

IMPORTANT - You must have a USB Drive inserted into the USB Port of the TV to in order to use any of these “RECORD” functions. (Must be FAT32 format)

Record List - Select "Record List" to view all previous recordings.

Device Info - Select "Device Info" to view information about your storage device.

Schedule List - Select "Schedule List" to see future programs you have scheduled to record.

Time Shift Mode - Select "Time Shift Mode" and switch on to enable

Pause/rewind/play of Live TV.

FAQS

GENERAL PROBLEMS WITH TV SET

Symptoms	Items to Check and Actions to Follow
"Ghost" or double image	This may be caused by obstruction to the antenna due to high rise buildings or hills. Using a highly directional antenna may improve the picture.
No power	Check if the TV's AC power cord is plugged into the outlet.Unplug the TV, wait for 60 seconds. Then reinsert plug into the outlet and turn on the TV again.
No picture	Check antenna connections at the rear of the TV to see if it is properly connected to the TV.Possible broadcast station trouble. Try another channel.Adjust the contrast and brightness settings.Check the Closed Captions control. Some TEXT modes could block the screen.
Good picture but no sound	Increase the volume level by pressing the VOL+ button on the remote control or on the TV side control panel.Press the MUTE button on the remote control to ensure mute is off.
Good sound but poor color	Adjust the contrast, color and brightness settings.
Poor picture	Poor picture quality may occur when an activated S-VHS camera or camcorder is connected to your TV and other peripherals at the same time. Switch off one of the peripherals.
Snowy picture and noise	Check the antenna connection.
Horizontal dotted line	This may be caused by electrical interference (e.g. hair dryer, nearby neon lights, etc.) Turn off the equipment.
Television not responding to remote control	Check whether the batteries are working. Replace if necessary.Clean the remote control sensor lens on the TV.You can still use the buttons on the side of your TV.
Pixels (dots) that are always dark or always lit	Your TV is precision-manufactured using an extremely high level of technology. However, sometimes pixels may not display correctly. These types of occurrences are inherent to this type of product and do not constitute a defective product.

FAQS (Cont.)

TURN OFF SUBTITLES ON LIVE TV?

To turn off subtitles on your Android TV, while watching Live TV:

1. Press "MENU" MENU on your Remote Control
2. Go right and select ADVANCED SETTINGS
3. Go down and select SUBTITLE
4. Switch all choices of subtitles to OFF

Once all options for subtitle are switched off, then you can exit and continue watching Live TV!

If the Subtitle persists to appear, you may need a software update or for further assistance please contact our customer support centre at [e-mail]

MY REMOTE CONTROL ISN'T PAIRING WITH MY EKO ANDROID TV?

If your remote control is not pairing or becomes disconnected, please reconnect it and pair it again in the Settings menu:

1. Press SETTINGS Icon
2. Select "REMOTES & ACCESSORIES"
3. Select "ADD ACCESSORY"
4. Follow the onscreen instructions to pair your remote. Once you detect your Bluetooth Remote control, Press OK on remote control to select it and pair.

If it doesnt connect, try the process again until it pairs, otherwise contact our call centre: [e-mail]

NOTE: NOTE: You can still use your remote control without pairing. However, Google Assistant will not be available until the remote control is paired.

ANDROID TV REMOTE CONTROL - APP

If you want to control your TV via your smart device. Search for:

"Android TV remote control" app and download. Once following prompts to connect your smart device to your Android TV, you will then be able to control your TV from your smart phone.

SPECIFICATIONS

Operating System AndroidTM 11 for Android TVTM
Resolution 1920 x 1080
Display Colours 16.7 Million
Contrast ratio: 3000 : 1
Aspect Ratio 16 : 9
Refresh Rate 60Hz
ETHERNET / WiFi Yes/ 802.11 b/g/n
Multimedia Playback Format under USB Mode	Movie: MPEG, TS, TRP, TP, MP4, MOV, 3GP, AVI, MKV
	Music: MPEG1
	Photo: JPEG, PNG, BMP, MPO
Power Source 100-240V ~ 50/60Hz
Power Consumption 48W
USB 5V	== max. 500mA
Dimensions	With stand: 735.8 (w) × 179.7 (d) × 474.9 (h) mm
	Without stand: 735.8 (w) × 76.3 (d) × 434.1 (h) mm
Weight	Net: 4.2 kg
	Gross: 5.5 kg
Accessories	1 x Instruction Manual 2 x AAA Batteries
	1 x Remote Control 2 x TV Stand ( Left and Right)
	1 x Warranty Card Screws (For TV Stand)

EKO

CUSTOMER SUPPORT:

[e-mail]

DISTRIBUTED BY:

Ayonz Pty Ltd