B4802M - Refrigerator Defy - Free user manual and instructions

Product Type	Refrigerator with freezer compartment
Model	B4802M
Dimensions (W x D x H)	475 x 445 x 850 mm
Net Weight	20 kg
Net Volume	93 L
Rated Voltage	220-240 V ~
Rated Frequency	50 Hz
Refrigerant Type	R600a
Temperature Control	Thermostat with 6 settings (1 warmest, 5 coldest, 0 off)
Interior Light	Yes, replaceable (spec on rating label)
Adjustable Shelves	Yes, movable glass shelf
Door Shelves	Yes, adjustable height
Vegetable Drawer	Yes, crisper drawer
Bottle Rack	Yes
Levelling Feet	Yes, adjustable front feet
Reversible Doors	Yes, user-reversible
Defrost Type	Manual
Freezer Compartment	Yes, 4-star rating
Warranty	5 years
Customer Care Line	086 100 3339

Frequently Asked Questions - B4802M Defy

How do I adjust the temperature on my Defy B4802M refrigerator?

Plug in the appliance and use the thermostat knob. There are 6 settings: 1 is the warmest, 5 is the coldest, and 0 turns the refrigerator off.

How should I clean the interior of the refrigerator?

Always unplug the refrigerator before cleaning. Use a solution of one tablespoon of bicarbonate of soda to two litres of warm water. Dry with a soft cloth. Do not use abrasive powders or pot scourers.

Can I reverse the door opening direction?

Yes, the doors are reversible. You will need a Phillips screwdriver, flat bladed screwdriver, and hexagonal spanner. Follow the step-by-step instructions in the manual, making sure to tilt the unit backwards and have assistance.

What should I do if the refrigerator does not operate?

Check that the thermostat is not set to 0, the mains plug is securely inserted, the fuse or circuit breaker has not tripped, and the wall socket is working. If the cord is damaged, contact a qualified electrician.

Why is there a bad odour inside the refrigerator?

The interior may be dirty. Clean the inside with a sponge and lukewarm water or carbonated water. Ensure spills, especially acidic juices, are wiped up immediately.

How do I replace the interior light bulb?

Set the thermostat to 0 and unplug the refrigerator. Remove the lamp cover with a flat screwdriver, unscrew the old lamp, screw in a new one with the specification from the rating label, and replace the cover.

What is the HCA warning about R600a refrigerant?

Your refrigerator uses R600a (isobutane), a flammable natural refrigerant. If the cooling circuit is damaged, do not expose the refrigerator to fire or ignition sources, and immediately ventilate the room.

How do I level the refrigerator?

Turn the adjustable front legs: turning in the direction of the arrow lowers the corner, turning opposite raises it. Ensure the refrigerator is level so the doors align and the magnetic seals close properly.

What is the warranty period for the Defy B4802M?

The appliance is covered by a 5-year warranty from the date of purchase against defects in workmanship and material under normal domestic use, subject to conditions in the warranty certificate.

Where can I get service or support?

Contact the customer care line at 086 100 3339. For South African branches and Sub-Saharan Africa branches, refer to the manual's branch list. Only authorised agents should carry out repairs.

USER MANUAL B4802M Defy

Customer Care Line

(after sales service)

086 100 3339

Read this manual before initial installation and operation of the refrigerator!

Dear Customer,

Your new Defy refrigerator was manufactured in a state of the art facility and has passed the strictest quality control procedures.

Please read this manual carefully before using your refrigerator for the first time and then store it within easy reach for future reference.

We trust you will enjoy years of trouble free use.

The user manual:

• This manual will provide you with information on how to safely operate and care for your refrigerator in order that you gain the maximum benefit from it.
• Pay particular attention to any safety instructions.
• Please read all additional documents supplied with your refrigerator.
• Please note that this manual may be used for several similar but different models. Please check for relevance regarding your particular model.

Explanation of symbols used in this manual

Important safety information. Warning for hazardous situations with regard to life and property.

Caution; Warning for supply voltage.

Caution; Warning for fire hazard.

Useful information. Important information or useful hints about usage.

Unpacking

Remove all packaging.

Ensure that packing material is disposed of in a responsible manner and that any plastic bags are cut up to prevent children playing with them and accidentally suffocating.

If the refrigerator is damaged in any way do not use it. Report the damage to your dealer who will take the necessary corrective action.

1. Your Refrigerator 4

Specifications 4

2. Important Safety Information 5

Warnings 5

Child safety 6

HCA Warning 6

Energy saving tips 7

3. Placing and Installation 8

Transportation instructions 8

Before using the refrigerator 8

Electrical connection 8

Adjusting the feet 9

Fitting the door handle 9

Reversing the doors 10

4. Using your refrigerator 12

Temperature setting 12

Moveable shelf 12

Positioning the door shelves 12

Vegetable drawer 12

Owners responsibility 12

The freezer compartment 12

5. Maintenance and cleaning 13

1. Trouble Shooting 14

2. Branches 15

3. Warranty 16

	The manufacturer strives for continuous improvement. For this reason, technical specifications, text and illustrations in this manual are subject to change without notice.
	Figures represented in this instruction manual are schematic and may not correspond exactly with your refrigerator. If the parts are not included in the refrigerator you have purchased, they may be model specific and therefore only valid for some models.

1 Your Refrigerator

1. Thermostat and light
2. Glass shelf
3. Crisper
4. Levelling foot
5. Bottle rack
6. Door shelves

Specifications
Code B 4802 W B 4802 M
Product dimensions (W x D x H mm) 475 x	445 x 850 475 x 445 x 850
Net volume (L) 93 93
Net weight (Kg) 20 20
Rated voltage 220-240V~ 220-240V~
Rated frequency 50Hz 50Hz
Refrigerant type R600a R600a

2 Important safety information

Please review and observe the following information. Failure to do so may result in injuries or material damage and will render any warranty and reliability commitments void.

Warnings

• Hand this owners manual over to the new owner should ownership change.
• The refrigerator must only be used for its intended purpose, i.e. the storing of edible foodstuff.
• The refrigerator is intended to be used in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments; catering and similar non-retail applications.
• This refrigerator is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the refrigerator by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the refrigerator.
• Contact the customer care line for all questions and problems relating to the refrigerator. Only authorised agents are to carry out repairs.
• Vapour and vaporized cleaning materials must never be used in the cleaning and defrosting the refrigerator. The vapour may come into contact with the electrical parts and cause a short circuit or electric shock.

	Do not drill, cut or modify the refrigerator. Injuries may result if the refrigerant circuit is damaged. See HCA warning. Do not damage the refrigerant circuit.
	Repairs must be carried out by authorised persons only. Repairs carried out by incompetent persons create a user risk.

• Do not allow children to hang on the refrigerator door as the unit could topple forward risking personal injury. Never use the parts on your refrigerator, such as the door, as a means of support or step.
• Do not use electrical appliances inside the refrigerator or freezer.
• Keep ventilation openings, in the refrigerator or in the built-in structure, clear of obstructions.
• Unplug the refrigerator when cleaning, during routine maintenance or if it will not be used for an extended period.
• To unplug the refrigerator, remove the plug by pulling on the plug and not the cable!
• Exposing the refrigerator to rain, snow, sun and wind is an electrical safety risk.
• Should the mains lead of the refrigerator become damaged or should it need replacing at any time, it must be replaced by a DEFY Authorised Service Agent.
• Never connect your refrigerator to electricity saving systems as they may damage the refrigerator.
• Do not store medicine or academic research samples which require strict temperature control in the refrigerator.
• Do not store or use flammable gas, benzene, petrol or volatile substances in or near the refrigerator.
• Do not store explosive substances such as aerosol cans with a flammable propellant in the refrigerator.

	Do not operate a damaged refrigerator. Consult with your nearest DEFY service centre should you have any concerns
	The electrical safety of the refrigerator is only guaranteed if the earth system of your home is compliant to national standards.
	Never plug the refrigerator into the wall socket during installation. Death or serious injury may result.

• In the event of a malfunction, disconnect the refrigerator from the power supply.
• Do not overload your refrigerator with excessive amounts of food. If overloaded, the food items may fall down and injure you and damage the refrigerator when you open the door. Never place objects on top of the refrigerator, they may fall down and injure you when you open or close the refrigerator door.
• The refrigerator may move if the adjustable legs are not properly levelled on the floor. Levelling the adjustable legs on the floor helps prevent the refrigerator from moving.
• When carrying the refrigerator, do not hold on the door handle as this may cause the handle to break.
• When placing your refrigerator next to another refrigerator or freezer, the distance between the devices should be at least 80 mm. Failure to do so may cause adjacent walls to humidify.
• For refrigerators with a freezer compartment; Do not put bottled and canned liquid beverages in the freezer compartment as they may burst.
• Do not touch frozen food with your hands; they may stick to your hand.
• Never pour or spray water into or on the refrigerator and do not store liquids, pot plants or open containers on top of the refrigerator as these might spill causing electrical shorting.
• For manually controlled refrigerators, wait at least 5 minutes before starting the refrigerator after a power failure.
• Avoid any damage to the power cable when transporting the refrigerator.
• Bending the cable may cause a fire.
• Never place heavy objects on the power cable.
• Do not touch the plug with wet hands.
• Do not plug in the refrigerator if the wall socket is loose.
• On delivery, check to make sure that the refrigerator is not damaged and that all the parts and accessories are in perfect condition.
• Ensure that the plug remains readily accessible. Do not use multiple adapter plugs or an extension cable.
• Ensure that there is sufficient spacing between the refrigerator and surrounding walls.
• Unplug the refrigerator from the mains when you clean the refrigerator.

Child safety

• If the door has a lock, the key should be kept out of reach from children.
• If you are discarding an old refrigerator with a lock or latch fitted to the door, disable the lock/latch, and ensure that the refrigerator is left in a safe condition to prevent children from being trapped inside and suffocating.
• When discarding an old refrigerator: Disconnect the refrigerator from the power supply. Cut off the refrigerator power cable and discard it.
• Children must be supervised to prevent them from tampering with the refrigerator.

HCA Warning

Refrigerator cooling systems containing R600a:

At DEFY, the care and protection of our environment is an on going commitment. This DEFY refrigerator is particularly environmentally friendly and contains non CFC / HFC natural substances in the cooling system (Called R600a) and in the insulation (Called cyclopentane). These are potentially flammable if exposed to fire. Take care not to damage, the cooling circuit / pipes of the refrigerator in transportation and in use.

In case of damage do not expose the refrigerator to fire or potential ignition sources and immediately ventilate the room where the refrigerator is situated.

Ignore this warning if your refrigerators cooling system contains R134a.

	Warning: Never dispose of the Refrigerator in a fire.
	Do not dispose of your Refrigerator along with regular household waste.
	Contact your local authority for disposal information and facilities available.
	Ensure the fridge contents do not touch the back wall of the refrigerator to prevent them from freezing.

Energy saving tips

• Ensure your refrigerator is installed in a well ventilated area. If the ambient temperature is low (but in no case lower than 5°C), then the energy saving will be more. Do not install your refrigerator under direct sunlight or near heat emitting appliances such as ovens, dishwashers or radiators.
• Ensure the time between buying chilled / frozen food and placing it in the refrigerator is kept at a minimum, particularly in summer. Use a cooler bag or a special carrier bag to carry frozen food. Put packages in the freezer as quickly as possible after purchase.
• Do not put hot food or drinks in the refrigerator.
• Do not pack food close together as this prevents air circulating.
• Ensure food does not touch the back of the compartment.
• Do not leave the door of your refrigerator open for long periods of time and ensure it is closed properly after each opening.
• Don't open the door frequently.
• If electricity goes off, do not open the door.
• Defrost frozen food in the fridge compartment, so that frozen food acts as an ice pack to assist cooling in the fridge. This will provide energy saving and preserve the food quality.
• Do not overload your refrigerator. This restricts effective air circulation in the refrigerator.
• Keep food in closed containers.
• Do not set the thermostat on an exceeding cold temperature.
• Some accessories, such as drawers, can be removed to get larger storage volume and lower energy consumption.

3 Placing and Installation

Transportation instructions

1. The refrigerator must be transported only in an upright position. The packing must be intact during transportation.
2. When positioning your refrigerator, take care not to damage flooring, pipes, wall coverings etc. Do not move the refrigerator by pulling the door or handle.

When re-transporting your refrigerator

• Your refrigerator must be emptied and cleaned prior to any transportation.
• The shelves, accessories, crisper etc. In your refrigerator must be fastened securely with adhesive tape to protect against any jolts.

• Packaging must be tied with thick tape and strong rope and the transportation guidelines printed on the package must be followed.

• Install your refrigerator in a place that allows for ease of use.

• Keep your refrigerator away from heat sources such as stoves, geysers humid places and direct sunlight.
• There must be appropriate air ventilation around your refrigerator in order to achieve efficient operation. The refrigerator is to have at least a 50 mm space from the ceiling and at least a 50 mm space from the wall. Fit the Two plastic wall spacers supplied with the appliance at the back of the appliance (See Diagram) for the correct rear to wall spacing.

If the floor is covered with a carpet, your refrigerator must be elevated 25 mm from the floor.

1. Place your refrigerator on an even floor surface to prevent jolts.
2. Do not keep your refrigerator in ambient temperatures under 10° C.

Please make sure that the interior of your refrigerator is cleaned thoroughly.

	Your refrigerator should be installed at least 300 mm away from heat sources such as hobs, ovens, central heaters and stoves and at least 50 mm away from electrical ovens and should not be located under direct sunlight.
	If two refrigerators are to be installed side by side, there should be at least 80 mm distance between them.

Before using the refrigerator check that:

1. The feet have been adjusted for perfect levelling.
2. The interior of the refrigerator is clean and dry.
3. Check the required distance between your refrigerator and the wall in order to allow for free air circulation.
4. The plug has been inserted into the wall socket and the electricity is switched on. When the door is open the interior light will come on.
5. You may hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running, this is quite normal.
6. Do not load the refrigerator immediately after it is switched on. Wait until the correct storage temperature has been reached.

Electrical connection

Connect your refrigerator to a grounded socket which is protected by a fuse with the appropriate capacity.

Important

The connection must be in compliance with national regulations.

The power cable plug must be easily accessible after installation.

The specified voltage must be equal to your mains voltage.

When operating your refrigerator for the first time, please observe the following instructions during the initial six hours:

• The door should not be opened frequently.
• The refrigerator must be operated empty without any food in it.
• Do not unplug your refrigerator.
• Original packaging and foam materials should be kept for any future transportation or moving.

	A damaged power cable must be replaced by a qualified electrician.
	Extension cables and multiway plugs must not be used for connection.
	A damaged refrigerator must not be operated before it is repaired! There is danger of an electric shock!
	Important! Care must be taken while cleaning/carrying the refrigerator not to touch the bottom of the condenser metal wires at the back of the refrigerator, as this could cause injury.
	DEFY declines to accept any liability should the instructions not be followed.

Adjusting the feet

The refrigerator may move if the adjustable legs are not properly levelled on the floor and the doors and magnetic seal alignments will not be properly positioned.

Levelling the adjustable legs on the floor: Level your refrigerator by turning the front legs as shown in the illustration below.

The corner where the legs are is lowered when the leg is turned in the direction of the black arrow and raised when turned in the opposite direction.

Fitting the door handle.

Reversing The Doors

We recommend that you reverse doors (if required) before switching on for the first time.

Tools required:

• Phillips screwdriver.
- Flat bladed screwdriver.
- Hexagonal spanner.
- Ensure the unit is unplugged and empty.
- To remove the door the unit must be tilted backwards. The unit must be supported on something solid so that it does not slip during the door reversal process.
- All parts removed must be saved and kept in a safe place in order that they may be used in the reinstallation process.
- Do not lay the unit flat as this may damage the coolant system.

	Important: Have somebody to assist you when moving the refrigerator and to hold the doors when removing / re-fitting hinges and doors to avoid injury and damage to the product
	Figures represented in this instruction manual are schematic and may not correspond exactly with your refrigerator.If the parts are not included in the refrigerator you have purchased, they may be model specific and therefore only valid for some models.

Please refer to diagrams.

Proceed in numerical order

1). Remove the top right hand hinge cover.

2). Undo the screws. Remove the hinge bracket.

3). Remove the top left screw cover.

4). Move the core cover from the left hand side to the right hand side. Thereafter, lift the upper door and place it on a padded surface to prevent scratching.

5). Unscrew and remove the bottom hinge pin, turn the bracket over and replace it.

6). Refit the bracket and the bottom hinge pin. Replace the adjustable foot.

7). Refit the door. Ensure the door is aligned horizontally and vertically so that the seals are closed on all sides before finally tightening the top hinge.

8). Insert the hinge bracket and screw it to the top of the unit.

9). Use a spanner to tighten if necessary.

10). Refit the hinge cover and screw covers.

4

Using your refrigerator

Temperature setting

• Plug in your appliance. The internal temperature is controlled by a thermostat. There are 6 settings. 1 is the warmest setting and 5 is the coldest setting. 0 is off.
• The appliance may not operate at the correct temperature if it is in a particularly hot area or if the door of the refrigerator is kept open.

Moveable shelf

- The shelf is able to be moved to different position levels. (See figure A).

Positioning the door shelves

In order to store food or beverages of different sizes, the door shelves can be placed at different heights. Follow the below procedures to adjust the shelves.

- Step 1. Pull the shelf until it is free.

- Step 2. Select suitable position and press the shelf into position.

- Step 1. Pull the shelf until it is free. - Step 2. Select suitable position and press the shelf into position.

Vegetable drawer

- The drawer is suitable for storing fruit and vegetables. The drawer can be pulled out freely.

Owner's responsibility

Do not damage the refrigerant circuit. Do not use electrical appliances inside the food storage compartments of the appliance, unless they have been recommended by the manufacturer.

Since the following are not factory faults they are the owners responsibility:

• Damage to the exterior finish.
- Breakage of glass and other components.
- Replacement of light bulbs.
- Damage caused through improper use of the appliance.
- Damage caused by moving the appliance.

The freezer compartment

• Food must be frozen as rapidly as possible when placed in the freezer to maintain its quality.
• Pre-packed commercially frozen food should be stored in accordance with the frozen food manufacturer's instructions for a (4 star) frozen food storage compartment.
  • If there is a power failure do not open the freezer door.
• Food that has defrosted must be consumed within 24 hours. Only cooked food can be refrozen. Do not re-freeze food that has defrosted.
• Do not exceed the expiry date shown on food packs.
• Do not take out frozen food with wet hands. Your hands could stick to the frozen food.
  • Always use appropriate packaging material to avoid odour penetration or degradation of the food.

5

Maintenance and Cleaning

• Always disconnect the plug from the mains socket before cleaning.
- Note that turning the thermostat to '0' does not switch the power off to the refrigerator.
- Clean the inside of the refrigerator when necessary by using a solution of one table spoon of Bicarbonate of Soda to two litres of warm water.
• Dry with a soft cloth.
- Do not use pot scorers or abrasive powders to clean the refrigerator.
- Spillages, especially citric and acidic juices, must be wiped up immediately as they could stain the interior of the refrigerator.
- Shelves may be removed for cleaning purposes.
- The back of the refrigerator may be vacuumed or dusted using a soft bristle brush.
• Make sure that no water enters the lamp housing and other electrical items.
- If your refrigerator is not going to be used for a long period of time, unplug the power cable, remove all food, clean it and leave the door ajar.
- Check door seals regularly to ensure they are clean and free from food particles.

Protection of plastic surfaces

Do not place liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they may damage the plastic surfaces. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

	Warning: Repairs must be carried out by authorised persons only. Repairs carried out by incompetent persons create a user risk.
[XXXY]	Unplug the refrigerator from the wall socket when you clean the refrigerator.

Replacing the lamp

The lamp specification can be found on the rating label.

Follow the below procedures to replace the lamp.

1. Set the temperature regulation knob at number "0" to switch off the refrigerator.
2. Unplug the refrigerator to ensure that it is disconnected from the power supply.
3. Remove the lamp cover.
4. Remove the lamp cover using a flat screwdriver.
5. Unscrew the lamp using two fingers.
6. Screw in the new lamp. Replace the lamp cover.
7. Plug in the refrigerator and turn the temperature knob to the required position.

6

Trouble Shooting

Please review this list before calling a service centre. It could save you time and money. This list includes frequent complaints that do not arise from defective workmanship or material usage. Some of the features described here may not apply to your model.

Problem Possible cause Solution
The refrigerator does not operate.	Temperature regulation knob is set at “0”.	Set the knob on one of the numbers to switch on the refrigerator.
	Mains plug is not plugged in or is loose.	Make sure the refrigerator plug is securely plugged in.
	Blown fuse or circuit breaker has tripped.	Check for a blown fuse or tripped circuit breaker.
	Electrical cord is damaged. Inspect	the electrical cord for damage.
	Wall socket is defective. Mains malfunctions must be corrected by an electrician.
Fridge temperature is too warm.	Temperature is not properly adjusted.	Check the temperature control knob is correctly adjusted.
	Door was open for an extended period.	Open the door only as long as necessary.
	A large quantity of warm food was place in the refrigerator in the last 24 hours.	Turn the temperature regulation knob to a cooler setting temporarily.
	The refrigerator is near a heat source.	Keep the refrigerator away from heat sources. See the installation section of the manual.
Fridge temperature is very low .	Temperature is set too cold. Turn the	temperature regulation knob to a warmer setting.
Unusual noises. Refrigerator is not level. Readjust the feet.
		The refrigerator is touching the wall or other objects.
Bad odour inside the refrigerator.	The inside of the refrigerator is dirty.	Clean the inside of the refrigerator with a sponge, lukewarm water or carbonated water.

Warning: Repairs must be carried out by authorised persons only. Repairs carried out by incompetent persons create a user risk.

DANGER! Always disconnect the plug from the wall socket before any maintenance or cleaning.

7

Branches

If you have followed the instructions and still have a problem, contact the customer care line on 086 100 3339. They will be able to advise you on any aspect of the product or send a qualified technician to repair it.

South African Branches:

BLOEMFONTEIN

Unit Number 5

Monument Business Park

50 Monument Road

Oranjesig, Bloemfontein

[e-mail]

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441

[e-mail]

DURBAN

135 Teakwood Road, Jacobs,

Durban, 4052

[e-mail]

EAST LONDON

Robbie de Lange Road, Wilsonia,

East London, 5201

[e-mail]

GAUTENG, MIDRAND

127 15th Road, Cnr Pharmaceutical &15th Rd,

Midrand, Gauteng

[e-mail]

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699

[e-mail]

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth 6001

[e-mail]

Sub-Saharan Africa Branches:

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road

P.O. Box 33681

Lusaka, 10101, Zambia

Tel: [phone]

Fax: [phone]

[e-mail]

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD

10 Tienie Louw Street, Northern Industrial Area

P.O. Box 21158, Windhoek, Namibia

Tel: [phone]

Fax: [phone]

[e-mail]

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent

Msasa, Harare, Zimbabwe

Tel: [phone]

Cell: [phone]

Cell: [phone]

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate

Gaborone International Commerce Park

Kgale View, Gaborone

Botswana

Tel: [phone]

Fax: [phone]

Cell: [phone]

[e-mail]; [e-mail]

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100

Tel: [phone]

Fax: [phone]

MOZAMBIQUE: COOL WORLD. LDA

This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of FIVE YEARS from date of purchase the appliance is free from defect under normal domestic use, both in workmanship and material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The Company reserves the right to effect such service through any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company in full, provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the 50km radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating instructions, connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance are effected by any persons not duly authorised by the Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance. The Company shall not be responsible for damages caused by insect and/or animal infestation.
5. The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this Certificate.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact the customer care line. Please refer to the previous page for respective South African branches and Sub-Saharan Africa branches.
7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.