SWHOM-DP870C - Intercom SWANN - Free user manual and instructions

Product Type	Video Intercom
Model	SWHOM-DP870C
Brand	Swann
Monitor Display	3.5" LCD, 320 × 240 resolution
Outdoor Camera	Color camera with infrared night vision
Night Vision Distance	Up to 13 ft (4 m)
Viewing Angle	65°
Operating Power	DC 12V
Power Adapter	Included
Cable Length	50 ft (15 m) included
Monitor Dimensions	160 × 103 × 22 mm (6.2 × 4.0 × 0.8 in)
Camera Dimensions	130 × 51 × 47 mm (5.11 × 2 × 1.85 in)
Operating Temperature (Monitor)	-10°C to +40°C (14°F to 104°F)
Operating Temperature (Camera)	-20°C to +50°C (-4°F to 122°F)
Audio	Two-way audio with Talk button
Call Button	Doorbell on outdoor camera
Unlock Function	Supports electronic door lock (Unlock button)
Melody Selection	Multiple melodies selectable
Brightness Control	Adjustable on side of monitor
Color Control	Adjustable camera color level
Volume Control	Adjustable speaker volume
Cut-off Time	1 minute (standby after call/monitor)
Mounting	Wall mount with bracket and screws
Wiring	4-wire (audio, ground, video, power)
Additional Monitor Support	Yes, can connect another doorphone
Maintenance	Clean with damp cloth; no solvents
Safety	Keep away from water, moisture, strong magnetic fields; do not disassemble; avoid direct sunlight

Frequently Asked Questions - SWHOM-DP870C SWANN

How do I adjust the volume on the monitor?

On the left side of the monitor, there is a Volume Control dial. Turn it to increase or decrease the speaker volume.

How can I change the doorbell melody?

Press the Melody Selection button on the left side of the monitor repeatedly to cycle through available melodies until you find the one you like.

Why is there no sound from the monitor?

First, check the Volume Control on the left side of the monitor. If still no sound, ensure the wiring is correct according to the wiring diagram (same color wires to same terminals). Also ask the visitor to speak closer to the outdoor camera microphone.

How do I install the outdoor camera?

Mount the camera at a height of about 5.9 ft (180 cm). Run the cable from the monitor through a hole in the wall. Secure the mounting bracket with four screws, then attach the cable to the camera as per wiring diagram. Slide the camera onto the bracket top-edge first and secure with the screw at the bottom.

What are the wire connections to the monitor and camera?

Use the provided 4-wire cable: Blue (Audio), Brown (Ground), Green (Video), Black (Power). Connect each wire to the same numbered terminal on both devices. For the monitor, slide the U-shaped connector under each screw terminal and tighten.

The image is unclear or I cannot see the visitor. What should I do?

Make sure nothing is covering the camera lens. Adjust the Brightness control on the monitor side. Ask the visitor to stand closer to the camera. If dark, the camera uses infrared for black-and-white night vision up to 13 ft. If still unclear, check wiring connections.

How do I unlock the door using the intercom?

Press the Unlock button on the monitor while talking to the visitor. This works only if an electronic door lock is connected to the outdoor camera. The door stays unlocked as long as the button is pressed.

Can I add an additional monitor in another room?

Yes, you can connect a second doorphone. Ensure the same colored wires are connected to the same terminals on the additional monitor as on the first one.

What is the night vision range of the camera?

The camera uses infrared LEDs for night vision up to 13 ft (4 m). The image will appear in black and white in low light.

How should I clean the monitor or camera?

Do not use solvents or detergents. Lightly moisten a soft cloth with water and wipe the device. Keep away from water, moisture, and direct sunlight.

USER MANUAL SWHOM-DP870C SWANN

Exterior view of a silver Swann remote control device with speaker and control buttons (no visible text or symbols beyond branding)

Doorphone

Video Intercom

Colour Camera with 3.5" LCD Screen

Package Contents

What's in the box:

• 3.5" LCD monitor
• Outdoor camera
• Power adapter
• Cable 50ft/15m
• Mounting screws, brackets & plugs
• Operating instructions

Product photo of a Swann smart home control panel with attached microphone and cable (no visible text or symbols)

Layout

LCD SCREEN: This is where you view your visitor that the outdoor camera sees.

MONITOR: Press this button to connect to the camera and view what the outdoor camera sees.

UNLOCK: If you have attached an electronic door unit to the Doorphone, you can unlock the door by pressing this button.

TALK: Press the TALK button to speak to the visitor. You don't need to hold down the button as the Doorphone communicates with the outdoor camera for one minute. If you need to speak for longer, press the TALK button again.

MICROPHONE: Speak into the microphone to communicate with the visitor.

SPEAKER: This is where you hear the visitor speak to you from the outdoor camera.

*Note: Please remove the protective plastic from the Doorphone before installation.

Layout

The left side of the Doorphone has extra controls that you can adjust.

MELODY SELECTION: There is a wide variety of different melodies that you can select from. Press this button to select a different melody.

BRIGHTNESS: This adjusts the brightness of the image seen on the Doorphone.

COLOUR: This adjusts the colour level of the image seen on the Doorphone.

VOLUME: This adjusts the volume level of the speaker.

WIRING TERMINAL: This is where the enclosed cable is connected to.

DC 12V: This is where you plug the power adapter.

MICROPHONE: This is where the visitors speak to you.

CAMERA LENS: This is where the image of the visitor is captured.

INFRARED LIGHT: The infrared light is what allows the camera to see visitors at night. The image will appear in black and white.

CALL BUTTON (DOORBELL): When the visitor presses this button, the doorbell will ring and the Doorphone will display the image from the camera.

SPEAKER: This is where the visitor hears you speak to them from the Doorphone.

Doorphone Installation

The ideal installation height of the Doorphone is about 4.7ft-5.2ft / 145-160cm from the ground.

We recommended you drill a hole in the wall and to insert the cable before you screw the mounting bracket on. Connect the provided cable and power adapter to the rear of the Doorphone (see page 5). To mount the Doorphone, use the two screws to secure the mounting bracket to the wall. Make sure the four metal hooks are pointing up. Place the Doorphone onto the mounting plate, lining up the four hooks with the grooves in the back of the Doorphone. Then slide the Doorphone down to secure it onto the hooks.

Outdoor Camera Installation

Green metal mechanical component with dashed alignment lines (no text or symbols)

To mount the outdoor camera run the cable from the Doorphone and pull it through the hole you created at the camera mounting point, and then use the four screws to secure the mounting bracket to the wall with the wire inside the bracket so you can connect the camera.

Attach the cable to the rear of the outdoor camera as shown in the wiring diagram (see page 5). Use a small screwdriver to push in the small button atop each wire terminal, and then insert the wire. Place the outdoor camera onto the mounting bracket and slide it in top-edge first to ensure the notches fit into the guide holes at the top of the bracket.

To finish, secure the outdoor camera to the mounting bracket by inserting the screw through the bottom of the bracket which holds it in place. Cover the hole with the provided silicon cap.

Wiring diagram

1. Audio wire — Blue
2. Ground wire — Brown
3. Video wire—Green
4. Power wire—Black

Attach the cable to the rear of the Doorphone by sliding the U-shaped connection under each screw terminal. Screw into place and be careful not to over tighten.

*Note - The colour indication is only a guide. Make sure that the same coloured wire is attached to the same terminal on each device, for example - blue wire connects to terminal one on the Doorphone, also connects to terminal one on the outdoor camera. An additional Doorphone can also be connected so you can view the video feed from another room. Make sure that the same coloured wire is attached to the same terminal on the additional Doorphone.

DISTANCE: The recommended distance between the Doorphone and the outdoor camera is approximately 50ft/15m as per the supplied cable. It is possible to use a longer cable, however environmental conditions and the quality of the cable used can affect operation and the maximum reliable distance you can achieve.

CONNECTION: To ensure everything works correctly, we advise you connect the Doorphone and outdoor camera together before installation to check you understand the wiring and that everything works as it should.

Caution

• Keep the Doorphone device away from water or moisture and dusty areas. Avoid environments where the Doorphone will be exposed to direct sunlight.
• Keep the Doorphone device away from devices with strong magnetic fields such as televisions.
• Do not drop the Doorphone as it may cause damage and may void the warranty.
• Do not use solvents or detergents to clean the Doorphone. To clean, lightly moisten a cloth with water and wipe down the device.
• Do not disassemble the unit for any reason. If the unit fails, please refer to the back page for contact details.

!

WARNING: When fitting the screws into the wall, make sure you are not inserting those anywhere near electrical wires, including wires that may be behind the wall. If you are unsure at all, please get a professional to check first and install the screws for you.

Operation

Exterior view of a modern office building (no signage)

DOORBELL: The visitor presses the call button to ring the doorbell. A video feed will appear on the Doorphone.

TALK: Touch and release the TALK button to talk to the visitor. Press the TALK button again to switch off the video feed.

UNLOCK: If the "electronic lock" option is fitted, press the UNLOCK button to unlock the door for the visitor, the door stays unlocked as long as the button is pressed.

NOTE: You will need an external door lock connected.

MONITOR: When in STANDBY mode, touch and release the MONITOR button to view a video feed from the camera. The video feed will switch off automatically after one minute or you can touch the MONITOR button again to switch off the video feed.

If it is too dark outside like at night, the image on the Doorphone will appear black and white.

Troubleshooting

No sound or hard to hear the visitor:

If you are finding it hard to hear the visitor, adjust the volume on the side of the Doorphone to make it louder. If this is not sufficient, ask the visitor to stand closer to the outdoor camera unit when speaking.

If the visitor is finding it hard to hear you, stand closer to the Doorphone unit when speaking.

If you are still having difficulties, check that everything is properly installed as per the Installation and Wiring instructions.

The image is unclear or you cannot see the visitor:

Make sure there is nothing covering the lens on the outdoor camera.

If you are finding it hard to see your visitor, adjust the brightness or ask the visitor to stand closer to the outdoor camera. The outdoor camera is quite good at displaying people standing within a few meters of the device in darkness but if you are still having problems, you may need to install an additional light to illuminate the area.

Make sure the wiring is attached as shown in the wiring diagram in this manual.

The door is not unlocked when you press the door unlock button:

Make sure the wiring to the door strike (door latch mechanism) is wired correctly and that the wires are properly attached.

*Note: Please remove the protective plastic from the Doorphone before installation.

DOORPHONE

Operating Power:

Resolution:

Display size:

Cut-off time:

Operating temperature:

External Dimensions:

OUTDOOR CAMERA

Power supply:

Viewing angle:

Lighting source:

Night vision distance:

Operating temperature:

External dimension:

DC 12V

320 × 240

3.5" LCD

1 minute (before unit enters standby from call/monitor)

-10^ C +40^ C / -4^ F 122^ F

160mm x 103mm x 22mm / 6.2" x 4.0" x .8"

(supplied by Doorphone)

65° for the pinhole camera

Infrared LED

13ft / 4m

-20^ c +50^ c / -4^ F 122^ F

130mm x 51mm x 47mm / 5.11" x 2" x 1.85"

Helpdesk / Technical Support Details

Swann Technical Support

All Countries E-mail: [e-mail]

Telephone Helpdesk

USA toll free

1-800-627-2799

(Su, 2pm-10pm US PT)

(M-Th, 6am-10pm US PT)

(F 6am-2pm US PT)

USA Exchange & Repairs

1-800-627-2799 (Option 1)

(M-F, 9am-5pm US PT)

AUSTRALIA toll free

1300 138 324

(M 9am-5pm AUS ET)

(Tu-F 1am-5pm AUS ET)

(Sa 1am-9am AUS ET)

NEW ZEALAND toll free

0800 479 266

UK

0203 027 0979

See http://www.worldtimeserver.com for information on time zones and the current time in Melbourne, Australia compared to your local time.

Warranty Information

Swann Communications USA Inc.

12636 Clark Street

Santa Fe Springs CA 90670

USA

Swann Communications

Unit 13, 331 Ingles Street,

Port Melbourne Vic 3207

Swann Communications LTD.

Stag Gates House

63/64 The Avenue

SO171XS

United Kingdom

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it's original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann's repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.

Swann.

© Swann Communications 2013

FCC Verification

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and the receiver

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

- Consult the dealer or an experienced radio/TV technician for help

WARNING: Modifications not approved by the party responsible for compliance could void user's authority to operate the equipment.