Extron XTP T HD 4K - Audio/video extender

XTP T HD 4K - Audio/video extender Extron - Free user manual and instructions

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Product Type Audio/video extender (transmitter & receiver set)
Model XTP T HD 4K (transmitter) & XTP R HD 4K (receiver)
Brand Extron
Dimensions (Approx.) 1.0" H x 8.5" W x 6.0" D (25.4 mm x 216 mm x 152 mm) each
Weight (Approx.) 0.8 lb (0.36 kg) each
Power Supply External 12V DC, 0.7A (transmitter) / 1.1A (receiver); remote power via XTP
Maximum Video Resolution 4K (4096x2160) up to 30 Hz; 4K PLUS up to 60 Hz with compatible devices
Maximum Distance 330 ft (100 m) over shielded twisted pair cable
Cable Type Shielded twisted pair (STP) recommended; minimum 24 AWG, 400 MHz bandwidth
Video Inputs (Transmitter) 1x HDMI, 1x analog audio (5-pole captive screw)
Video Outputs (Transmitter) 1x HDMI loop-through
Video Outputs (Receiver) 1x HDMI, 1x analog audio (5-pole), 1x S/PDIF (RCA)
Control RS-232, IR (bidirectional), Ethernet pass-through, USB configuration port, SIS commands, XTP System Configuration Software
HDCP Compliance HDCP 2.2 compliant; Key Minder for continuous authentication
Audio Support Embedded HDMI (LPCM, Dolby, DTS), analog stereo (transmitter), de-embedded analog & S/PDIF (receiver)
EDID Management EDID Minder for automatic EDID handling
Additional Features Loop-through video mute, test pattern generator (transmitter), relays (receiver), HDMI audio switch, LockIt cable brackets
Mounting Tabletop, rack shelf, or furniture mounting (compatible kits)
Safety & Compliance FCC Class A, CE; use STP cable for compliance; operate within 0–50°C ambient
Warranty 3 years from purchase date
Included Accessories External power supply, LockIt brackets, rubber feet, tie wraps
Spare Parts / Consumables Power supply (12V, 1.5A), LockIt lacing brackets, STP cables and connectors
Maintenance Clean with dry cloth; no user-serviceable parts inside; firmware updates via software

Frequently Asked Questions - XTP T HD 4K Extron

What is the maximum transmission distance for the Extron XTP T HD 4K?
The maximum transmission distance is 330 feet (100 meters) over a shielded twisted pair cable with 24 AWG solid conductors.
Can I use unshielded twisted pair (UTP) cable?
UTP cables are supported, but for FCC Class A and CE compliance, shielded twisted pair (STP) cables and connectors are required.
How do I power the transmitter or receiver remotely?
Remote power can be supplied via an Extron XTP Power Injector or through an XTP matrix switcher. The device can also be powered locally using the provided 12V DC supply.
What video resolutions are supported?
Resolutions up to 4K (4096x2160) at 30 Hz are supported. With compatible 4K PLUS devices, resolutions up to 4K at 60 Hz are possible.
How do I reset the transmitter or receiver to factory defaults?
Press and hold the recessed Reset button until the rear panel Power LED blinks three times (about 9 seconds), then press it again momentarily. This resets user settings without affecting firmware.
Can I embed analog audio into the HDMI signal?
Yes, the transmitter has a 5-pole captive screw connector for balanced or unbalanced analog audio input, which can be selected as the audio source via the front panel or software.
How do I control the device?
Control can be via front panel USB using SIS commands (via Extron DataViewer), XTP System Configuration Software (USB or Ethernet), or through an XTP matrix switcher.
What audio formats are supported on the receiver’s S/PDIF output?
The S/PDIF output supports 2-channel LPCM (up to 48 kHz), Dolby Digital up to 5.1, and DTS Digital Surround up to 5.1.
How do I secure HDMI cables to prevent accidental disconnection?
Use the included LockIt lacing brackets and tie wraps: loosen the mounting screw, place the bracket over it, secure the bracket, then tighten the tie wrap around the HDMI connector and bracket.
What is the purpose of the HDCP Visual Confirmation feature?
If HDCP-encrypted content is sent to a non-compliant display, the device outputs a green screen to immediately indicate that protected content cannot be viewed.

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Download the instructions for your Audio/video extender in PDF format for free! Find your manual XTP T HD 4K - Extron and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. XTP T HD 4K by Extron.

USER MANUAL XTP T HD 4K Extron

XTP 4K Transmitter and XTP 4K Receiver

INPUT SIGNAL HDM AUDIO HDCP ANALOG AUDIO AUDIO SIGNAL CLIP Extron XTP T HD 4K POWER 12W 270 ~A MAX HDMI BIPUTS XTP T HD 4K AUDIO ON LOOP THRU OFF AUDIO L L OVER XTP RS-232 28 Tx Rx G Tx Rx XTP OUT LAN RESET Extron XTP SIGNAL HBR HDCP HDMI AUDIO DITSTREAM LPCN S/PDIF ANALOG POWER 12W 270 ~A MAX XTP IN LAN OVER XTP RS-232 28 AUDIO ON OFF HDMI AUDIO OUTPUTS RELAYS C17F23 S/PDIF XTP R HD 4K RESET

Safety Instructions

Safety Instructions • English

Extron XTP T HD 4K - Safety Instructions • English - 1

WARNING: This symbol, ,when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.

ATTENTION: This symbol, when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

© 2017-2019 Extron Electronics. All rights reserved. www.extron.com

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGB Systems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks ^(®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems, and ZipClip
Registered Service Mark ^(SM) : S3 Service Support Solutions
Trademarks ^(TM)
AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector ^TM 4K , WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

ATTENTION: The Twisted Pair Extension technology works with unshielded twisted pair (UTP) or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE compliance, STP cables and STP Connectors are required.

For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory Compliance Guide” on the Extron website.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

Extron XTP T HD 4K - Notifications - 1

WARNING: Potential risk of severe injury or death.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,∅p1 scene 1,1 ^B 51 ^W^C.∅ [∅1] R∅∅04∅03∅0∅04∅0∅08∅0∅06∅0 [∅2] 35 [17] [∅3]

Esc X1 * X17 * X20 * X23 * X21 CE ←

NOTE: For commands and examples of computer or device responses used in this guide, the character "∅" is used for the number zero and "O" is the capital letter "O."

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx -t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction.... 1

Guide Overview ...... 1

Product Descriptions .... 1

System Compatibility 2

Control Methods....2

Features 2

XTP Interconnection Features 2

Video Features....3

Audio Features 3

Control Features....3

General Features 4

Installation....5

Rear Panel Connectors....5

Transmitter Rear Panel Connectors....5

Receiver Rear Panel Connectors .... 7

Connection Details 9

HDMI Connection....9

Twisted Pair Cable Termination and

Recommendations for XTP

Communication 10

Twisted Pair Cable Termination for

Pass-Through Ethernet Communication ..... 11

RS-232 and IR Over XTP Communication .... 12

Power Connection....13

Operation....16

Transmitter Front Panel Features 16

Receiver Front Panel Features 17

HDMI Audio Switch 17

EDID....17

Audio Output Overview....18

Reset Modes....19

SIS Configuration and Control....20

Host Device Connection 20

SIS Overview 20

Host and Device Communication....20

Error Responses....20

Command and Response Table Overview..... 21

Symbol Definitions 21

Command and Response Tables for the

Transmitter SIS Commands....22

Audio Configuration Commands....22

Advanced Configuration Commands ...... 23

Device Commands 24

Command and Response Tables for the

Receiver SIS Commands....25

Audio Configuration Commands....25

Advanced Configuration Commands 26

Device Commands 26

Configuration Software....27

Software Installation.... 27

Software Download Center Page......27

Software Product Page....28

Software Connection....29

Software Operation.... 30

Menu Bar 30

Transmitter Configuration....33

Receiver Configuration....37

Reference Information 39

Mounting 39

Tabletops....39

Furniture 39

Racks....39

Firmware Download....40

Introduction

This section contains general information about this guide and the Extron XTP T HD 4K transmitter and XTP R HD 4K receiver. Topics in this section include the following:

  • Guide Overview
    • Product Descriptions
  • Features

Guide Overview

This guide contains installation, operation, control, and reference information for the XTP T HD 4K transmitter and the XTP R HD 4K receiver primarily in point-to-point applications.

NOTE: See an XTP matrix switcher user guide at www.extron.com for matrix applications.

In this guide, the terms "transmitter" and "XTP T HD 4K" refer to the XTP T HD 4K transmitter. The terms "receiver" and "XTP R HD 4K" refer to the XTP R HD 4K receiver.

Product Descriptions

The XTP T HD 4K and XTP R HD 4K enable extension of video, audio, bidirectional control, and Ethernet signals over a single shielded twisted pair cable. They are compliant with HDCP 2.2 standards and support video signal resolutions up to 4K. They work with Extron XTP devices in matrix or point-to-point applications for signal distribution and long-distance transmission between XTP devices.

Either device can be powered locally or remotely through an Extron Power Injector or XTP matrix switcher (see Power Connection on page 13).

The following diagram shows the XTP T HD 4K and XTP R HD 4K in an XTP point-to-point application.

Extron XTP T HD 4K - Product Descriptions - 1

flowchart
graph LR
    A["Extron XTP T HD 4K XTP Transmitter"] -->|HDMI| B["PC"]
    B --> C["4K Display"]
    C -->|HDMI| D["Extron XTP R HD 4K XTP Receiver"]
    D -->|Shielded Twisted Pair Cable up to 330' (100 m)| D

Figure 1. Typical Point-to-Point Application

System Compatibility

The XTP T HD 4K and XTP R HD 4K are compatible with XTP systems, but the maximum video resolution may be limited with different twisted pair models. See the table below for maximum video resolutions and refresh rates for various inputs and outputs.

Maximum Resolution and Refresh Rates for XTP Systems
Output
Non-4K 4KFiber 4K TwistedPair4K PLUS
InputAnalog 1920x1200@ 60 Hz1920x1200@ 60 Hz1920x1200@ 60 Hz1920x1200@ 60 Hz
Non-4K Digital 2048x1080@ 60 Hz2048x1080@ 60 Hz2048x1080@ 60 Hz2048x1080@ 60 Hz
4K Fiber 2048x1080@ 60 Hz4096x2160@ 24 Hz4096x2160@ 24 Hz4096x2160@ 24 Hz
4K Twisted Pair 2048x1080@ 60 Hz4096x2160@ 24 Hz4096x2160@ 30 Hz4096x2160@ 30 Hz
4K PLUS 2048x1080@ 60 Hz4096x2160@ 24 Hz4096x2160@ 30 Hz4096x2160@ 60 Hz

Control Methods

To directly control either device, use one of the following methods:

  • Simple Instruction Set (SIS) commands (see SIS Configuration and Control on page 20)
    • XTP System Configuration Software (see Configuration Software on page 27)

Certain features can also be controlled through an XTP matrix switcher (see the XTP matrix switcher user guide at www.extron.com).

NOTE: If the XTP T HD 4K or XTP R HD 4K is connected to an XTP matrix switcher, configure it through the XTP matrix switcher (see the XTP matrix switcher user guide for SIS commands or the XTP System Configuration Help File for software details).

Features

The following features apply to the XTP transmitter and receiver unless stated otherwise.

XTP Interconnection Features

  • Reliable cable infrastructure — Transmits or receives video, audio, bidirectional RS-232 and IR, and Ethernet over a shielded twisted pair cable to provide high reliability and maximum performance on an economical and easily installed cable infrastructure.
  • Shielded twisted pair cable compatibility — Supports a maximum transmission distance of 330 feet (100 meters) for all compatible resolutions when used with shielded twisted pair cable. Shielded twisted pair cabling with solid center conductor sizes of 24 AWG or better is recommended for optimal performance.
  • Bidirectional RS-232 and IR insertion for AV device control — Inserts bidirectional RS-232 control and IR signals into the XTP output, allowing a remote device to be controlled without the need for additional cabling.

  • Ethernet extension — Reduces the amount of independent network drops required within a system with centralized 10/100Base-T Ethernet communication via an Ethernet pass-through port.

  • Remote power capability — Allows for simplified integration of XTP twisted pair transmitters and receivers. They can be powered by an XTP matrix switcher or another XTP endpoint with an Extron power injector.
  • RJ-45 signal and link status LED indicators for XTP ports — Provide a means for validating signal flow and operation from transmitter to receiver, allowing quick identification of connectivity issues.

Video Features

  • Computer and video resolutions up to 4K — Supports digital signal extension, maintaining superior image quality at the highest resolutions.
  • HDMI support — Includes data rates up to 10.2 Gbps, Deep Color up to 12-bit, 3D, and HD lossless audio formats.
  • HDCP compliance — Ensures display of content-protected media and interoperability with other HDCP-compliant devices.
  • HDMI loop-through with selectable audio control (transmitter only) — Features an active HDMI output with support for embedded audio for connection to a local monitor.
  • HDMI to DVI interface format correction (receiver only) — Automatically reformats HDMI source signals for output to a connected DVI display.

Audio Features

  • Multiple embedded audio formats — Provides reliable operation with a broad range of multi-channel audio signals from HDMI sources.
  • Selectable analog stereo audio input embedding (transmitter only) — Supports balanced and unbalanced audio for extended transmission. This feature enables direct connection of separate stereo audio signals from a laptop, Blu-ray Disc™ player, or other device.
  • Adjustable audio input gain and attenuation (transmitter only) — Eliminates noticeable volume differences when switching between sources.
  • HDMI audio de-embedding with analog stereo and digital S/PDIF audio outputs (receiver only) — Provides digital HDMI audio as a balanced or unbalanced analog stereo signal on captive screw connectors.
    • Audio output volume adjustment and muting capabilities (receiver only)
  • Selectable HDMI audio pass-through (receiver only) — Enables or disables audio signal pass-through on the HDMI output from a rear panel toggle switch.

Control Features

• Front panel USB configuration port
- Extron XTP System Configuration Software compatibility — Allows for easy setup and commissioning.
- Two relays for controlling room functions (receiver only) — Enables control of lighting, screen settings, and other device functions.

General Features

  • XTP compatibility — Provides a flexible signal switching and distribution solution that is completely integrated, ensuring reliable routing of multiple digital and analog formats.
  • EDID Minder — Automatically manages EDID communication between connected devices. It ensures that all sources power up properly and reliably outputs content for display.
  • Key Minder — Authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick and reliable switching in professional AV environments, while enabling simultaneous distribution of a single source signal to one or more displays.
  • HDCP Visual Confirmation — Provides a green signal when encrypted content is sent to a non-compliant display, providing immediate visual confirmation that protected content cannot be viewed on the display.
  • Internal color bars test pattern (transmitter only) — Helps with setup and calibration.
  • User-selectable HDCP authorization (transmitter only) — Allows individual inputs to appear HDCP compliant or non-HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.
  • LED indicators — Provide visual indication for real-time feedback and monitoring of key performance parameters.

  • Transmitter — Provides visual indication of signal presence, HDCP, selected audio input format, audio signal clipping, and power.

  • Receiver — Provides visual indication of signal presence, HDCP, received audio input type, and power.

  • LockIt HDMI cable lacing brackets — Secure HDMI cables to the HDMI connectors.

  • 1" (2.5 cm) high, half rack width metal enclosure — Allows for discreet placement and concealment.
  • Highly reliable, energy-efficient external universal power supply included — Provides worldwide power compatibility, with high demonstrated reliability and low power consumption for reduced operating costs.

Installation

This section contains the installation procedures and details for the XTP T HD 4K and XTP R HD 4K. Topics in this section include the following:

• Rear Panel Connectors
- Connection Details

Rear Panel Connectors

Transmitter Rear Panel Connectors
POWER 12V 0.7A MAX + - A INPUTS HDMI XTP T HD 4K LOOP THRU AUDIO ON OFF C AUDIO L R OVER XTP RS-232 IR Rx GTxTx Rx SIG LINK XTP OUT LAN RESET

A HDMI input connector (see below)
B HDMI loop-through connector and HDMI audio switch (see below)
C Analog audio input connector (see the next page)

D RS-232 and IR Over XTP connector (see the next page)
E XTP output connector (see the next page)
F LAN connector (see the next page)
G Power connector and LED (see page 7)

Figure 2. XTP T HD 4K Rear Panel Connectors

Transmitter input connections

NOTES:

• The maximum length for HDMI cables is 15 feet (4.6 meters).
- Use Extron LockIt Cable Lacing Brackets to secure HDMI connectors to the device (see HDMI Connection on page 9).

A HDMI input connector — Connect a digital video source device to the HDMI input connector. It accepts HDMI, DVI (with an appropriate adapter), or dual mode DisplayPort video sources.
B HDMI loop-through connector and HDMI audio switch — Connect a digital video display to the HDMI loop-through connector for a local display of the HDMI input. To mute or unmute the embedded audio, hold the HDMI audio switch up or down (see HDMI Audio Switch on page 17). A display that is not HDCP-compliant displays a green screen when HDCP-encrypted content is sent to it.

C Analog audio input connector (see figure 2 on the previous page) — Connect an audio source to the 5-pole captive screw connector (see figure 3 for wiring details).

Extron XTP T HD 4K - NOTES: - 1
Balanced Audio Input

Extron XTP T HD 4K - NOTES: - 2
Unbalanced Audio Input

Extron XTP T HD 4K - NOTES: - 3
316 " (5 mm) MAX.
Do not tin the wires!
Figure 3. Audio Input Wiring

Transmitter XTP interconnection

RS-232 Over XTP connector — To pass bidirectional serial signals between XTP-compatible devices, connect a control device to the 5-pole captive screw connector. The connector includes only the two poles labeled "RS-232" and shares the ground pole with the IR poles.

IR Over XTP connector — To transmit and receive IR signals (up to 56 kHz), connect a control device to the 5-pole captive screw connector. The connector includes the two poles labeled "IR" and shares the ground pole with the RS-232 poles.

NOTE: RS-232 and IR data can be transmitted or received simultaneously (see RS-232 and IR Over XTP Communication on page 12 for wiring details).

E XTP output connector — Connect an XTP twisted pair receiver or matrix switcher (see Twisted Pair Cable Termination and Recommendations for XTP Communication on page 10) to the RJ-45 XTP output connector. The cable carries the following signals:

- Digital video

- Remote power

- Digital audio

- Ethernet communication

- Bidirectional RS-232 and IR commands

• System communication

Signal LED indicator — Lights green when the transmitter outputs an XTP signal to a compatible receiver or matrix switcher.

Link LED indicator — Lights yellow when XTP devices are connected and communication is established.

Extron XTP T HD 4K - Transmitter XTP interconnection - 1

ATTENTION:

F LAN connector — Connect a control or controlled device to the pass-through LAN connector for 10/100Base-T Ethernet communication. LEDs on the connector indicate link and activity status.

Transmitter power connection

G Power connector and LED (see figure 2 on page 5) — Connect the 12 V, 1.5 A power supply to the 2-pole captive screw connector (see Power Connection on page 13). The Power LED lights to indicate the device is receiving power. It is the same as the front panel Power LED (see figure 12, A on page 16).

NOTE: The XTP T HD 4K can also be powered remotely (see Remote power on page 15).

Receiver Rear Panel Connectors
POWER 12V --- 1.1A MAX + - BVG LINK XTP IN LAN C OVER XTP RS-230 IR Rx GTX RxTx D AUDIO ON OFF HDMI E AUDIO L R OUTPUTS S/PDIF RELAYS 1 - 2 - XTP R HD 4K RESET

A XTP input connector (see below)
B LAN connector (see the next page)
RS-232 and IR Over XTP connector (see the next page)
D HDMI output connector and audio switch (see the next page)

E Analog audio output connector (see the next page)
F S/PDIF output connector (see the next page)
G Relay connector (see page 9)
Power connector and LED (see page 9)

Figure 4. XTP R HD 4K Rear Panel Connectors

Receiver XTP interconnection

A XTP input connector — Connect an XTP twisted pair transmitter or matrix switcher (see Twisted Pair Cable Termination and Recommendations for XTP Communication on page 10) to the XTP input connector. The cable carries the following signals:

  • Digital video
  • Remote power
  • Digital audio
  • Ethernet communication
    • Bidirectional RS-232 and IR commands
    • System communication

Signal LED indicator — Lights green when the receiver receives an XTP signal from a compatible transmitter or matrix switcher.

Link LED indicator — Lights yellow when XTP devices are connected and communication is established.

Extron XTP T HD 4K - Receiver XTP interconnection - 1

ATTENTION:

B LAN connector (see figure 4 on the previous page) — Connect a control or controlled device to the receiver for 10/100Base-T Ethernet communication through this pass-through connector. LEDs on the connector indicate link and activity status.
RS-232 Over XTP connector — To pass bidirectional serial or other control signals between XTP-compatible devices, connect a control device to the 5-pole captive screw connector. The connector includes only the two poles labeled "RS-232" and shares the ground pole with the IR poles.

IR Over XTP connector — To transmit and receive IR signals (up to 56 kHz), connect a control device to the 5-pole captive screw connector. This connector includes only the two poles labeled "IR" and shares the ground pole with the RS-232 poles.

NOTE: RS-232 and IR data can be transmitted or received simultaneously (see RS-232 and IR Over XTP Communication on page 12 for wiring details).

Receiver output connections

D HDMI output connector and audio switch — Connect a display device to the female HDMI connector. To mute or unmute the embedded audio, hold the HDMI audio switch up or down (see HDMI Audio Switch on page 17). The connector supports HDMI or DVI (with an appropriate adapter) signals.

NOTES:

  • The maximum cable length for HDMI cables is 15 feet (4.6 meters).
  • Use an Extron LockIt Lacing Bracket to secure the HDMI connector to the device (see HDMI Connection on the next page).

E Analog audio output connector — Connect a balanced or unbalanced, stereo or mono audio output device to the 3.5 mm, 5-pole captive screw connector (see figure 5 for wiring details).

Extron XTP T HD 4K - NOTES: - 1
Balanced Audio Output

No Ground Here Tip Sleeves Tip No Ground Here

Unbalanced Audio Output

Extron XTP T HD 4K - NOTES: - 3
Figure 5. Audio Output Wiring

ATTENTION:

NOTE: If the device is receiving 2-channel LPCM embedded audio on the HDMI input signal, the audio signal is extracted and converted to a stereo analog signal.

F S/PDIF output connector — Connect an audio device to the female orange RCA connector for digital S/PDIF audio output. The type of audio present on this output is dictated by the following (see Audio Output Overview on page 18 for supported audio formats on the S/PDIF output):

  • The audio format selected on the source material or device.
  • The source device automatically outputting an audio format through EDID.

Receiver relay connection

G Relay connector (see figure 4 on page 7) — Connect equipment controlled through momentary or latching contact, like projector screens or lifts, to the normally open relays.

ATTENTION:

Receiver power connection

Power connector and LED — Connect the 12 V, 1.5 A power supply to the 2-pole captive screw connector. For wiring considerations, see Power Connection on page 13. The Power LED lights to indicate the device is receiving power. It is the same as the front panel Power LED (see figure 13, A on page 17).

NOTE: The XTP R HD 4K can also be powered remotely (see Remote power on page 15).

Connection Details

HDMI Connection

To secure the HDMI cable to the HDMI connector, use an Extron LockIt Cable Lacing Bracket and a tie wrap.

Technical diagram showing labeled mechanical components with numbered parts and directional arrows indicating assembly or assembly steps.

Figure 6. Installing the LockIt Lacing Bracket

  1. Plug the HDMI cable into the panel connection (see figure 6, ①).
  2. Loosen the HDMI connection mounting screw from the panel (②) enough to place the LockIt over it. The screw does not have to be removed.
  3. Place the LockIt on the screw and against the HDMI connector (③), and then tighten the screw to secure the bracket.
  4. Loosely place the included tie wrap around the HDMI connector and the LockIt (④).
  5. While holding the connector securely against the cable lacing bracket, use pliers or similar tools to tighten the tie wrap. Remove any excess length (5).

ATTENTION:

Twisted Pair Cable Termination and Recommendations for XTP Communication

Use the following pin configurations for twisted pair cables used for XTP communication.

Pins: 12345678 Insert Twisted Pair Wires RJ-45 Connector TIA/EIA-T568B Pin Wire Color 1 White-orange 2 Orange 3 White-green 4 Blue 5 White-blue 6 Green 7 White-brown 8 Brown

Figure 7. Twisted Pair Cable Termination

Supported cables

The transmitter and receiver XTP connectors are compatible with shielded twisted pair (F/UTP, SF/UTP, and S/FTP) and unshielded twisted pair (U/UTP) cables.

ATTENTION:

Cable recommendations

Extron recommends using the following practices for XTP communication to achieve full transmission distances up to 330 feet (100 meters) and reduce transmission errors.

- Use the following Extron XTP DTP 24 SF/UTP cables and connectors for the best performance:

• XTP DTP 24/1000 Non-Plenum 1000' (305 m) spool 22-236-03
• XTP DTP 24P/1000 Plenum 1000' (305 m) spool 22-235-03
• XTP DTP 24 Plug Package of 10 101-005-02

- If not using XTP DTP 24 cable, at a minimum, Extron recommends 24 AWG, solid conductor, STP cable with a minimum bandwidth of 400 MHz.

- Terminate cables with shielded connectors to the TIA/EIA-T568B standard.

- Limit the use of more than two pass-through points, which may include patch points, punch down connectors, couplers, and power injectors. If these pass-through points are required, use shielded couplers and punch down connectors.

NOTE: When using STP cable in bundles or conduits, consider the following:

  • Do not exceed 40% fill capacity in conduits.
  • Do not comb the cable for the first 20 m, where cables are straightened, aligned, and secured in tight bundles.
  • Loosely place cables and limit the use of tie wraps or hook-and-loop fasteners.
  • Separate twisted pair cables from AC power cables.

Twisted Pair Cable Termination for Pass-Through Ethernet Communication

The twisted pair cable used for Ethernet communication depends on the network speed. The LAN connectors support both 10Base-T (10 Mbps Ethernet) and 100Base-T (100 Mbps Fast Ethernet), half-duplex and full-duplex Ethernet connections. Terminate the RJ-45 connectors for Ethernet communication with straight-through or crossover termination standards.

NOTES:

  • Do not use standard telephone cables. Telephone cables do not support Ethernet or Fast Ethernet.
  • To avoid transmission errors, do not stretch or bend the cables.

  • Straight-through (patch) cable — Wire both ends of the twisted pair cable with the T568B standard. Use this to connect to a switch, hub, or router.

  • Crossover cable — Wire one end of the twisted pair cable with the T568A standard and the other with the T568B standard. Use this to connect to a computer.
Straight-Through Cable
PinEnd 1 WireEnd 2 Wire
1White-orangeWhite-orange
2Orange Orange
3White-greenWhite-green
4Blue Blue
5White-blueWhite-blue
6Green Green
7White-brownWhite-brown
8BrownBrown
Crossover Cable
PinEnd 1 Wire End 2 Wire
1White-green White-orange
2Green Orange
3White-orange White-green
4Blue Blue
5White-blue White-blue
6Orange Green
7White-brownWhite-brown
8BrownBrown

Pins: 12345678 Insert Twisted Pair Wires

Figure 8. RJ-45 Pin Assignment

RS-232 and IR Over XTP Communication

The RS-232 and IR Over XTP connector passes serial signals (such as projector control signals) and infrared data. To pass bidirectional serial command signals between XTP-compatible devices, connect a control device to the three poles (Tx, Rx, and G) under "RS-232" of the 5-pole captive screw connector. To transmit and receive IR signals, connect a control device to the three poles (G, Tx, and Rx) under "IR." The ground (G) pole is shared.

NOTE: RS-232 and IR data can be transmitted or received simultaneously (see figure 9 for wiring considerations).

Tx/Rx Pins RS-232,IR Rx/Tx Rx/Tx 3/16" (5 mm) MAX. IR Device Rx Tx G Tx Rx G RS-232 Device

Figure 9. RS-232 and IR Over XTP Connector Wiring Configuration

ATTENTION:

Apply power to the transmitter or receiver locally with the provided power supply (through the rear panel DC power connector) or remotely (through the XTP connector) with a power injector or a matrix switcher.

Local power

To power the transmitter or receiver locally, see figure 10 for wiring considerations.

2-Pole Captive Screw Connector Tie Wrap 3/16" (5 mm) Max. Smooth Ridges Power Supply Output Cord SECTION A-A

Figure 10. Power Wiring

See the notifications on the next page for local power information and considerations.

ATTENTION:

TIP: Do not tin the stripped power supply leads. Tinned wires are not as secure in the captive screw connectors and could be pulled out.

Remote power

The XTP T HD 4K and XTP R HD 4K can be powered remotely through an XTP Power Injector or through an XTP matrix switcher.

ATTENTION:

To power the XTP T HD 4K or XTP R HD 4K remotely with an XTP Power Injector, power one device locally (see Local power on page 13) and connect an XTP power injector to the XTP cable run along the XTP connectors (see the XTP Power Injector User Guide at www.extron.com for more installation information).

Extron XTP T HD 4K XTP Transmitter 12V Local Power Supply Shielded Twisted Pair Cable Power Extron XTP PI 100 XTP Power Injector REMOTE POWER Extron XTP R HD 4K XTP Receiver

Figure 11. Typical Pont-to-Point Application with Remote Power to an XTP R HD 4K

NOTE: The power injector provides remote power up to 330 feet with a shielded twisted pair cable with 24 AWG wire.

XTP matrix switcher

XTP matrix switchers have a fixed amount of power available to provide remote power to connected XTP devices (see the XTP matrix switcher user guide at www.extron.com for more details). To manage available power from the XTP matrix switcher, use the XTP System Configuration Software with the XTP matrix switcher.

Operation

After all transmitters, all receivers, and their connected devices are powered up, the system is fully operational. If any problems are encountered, verify that the cables are routed and connected properly. If problems persist, call the Extron S3 Sales & Technical Support Hotline (see the contact numbers on the last page of this guide for the nearest Extron office).

This section contains information about the local operation of the XTP T HD 4K and XTP R HD 4K as well as the operational indicators. Topics in this section include the following:

• Transmitter Front Panel Features
• Receiver Front Panel Features
• HDMI Audio Switch
• EDID
• Audio Output Overview
- Reset Modes

Transmitter Front Panel Features
A B C INPUT Extron CDNFIG SIGNAL HDMI AUDIO HDCP ANALOG AUDIO AUDIO SIGNAL CLIP XTP T HD 4K

Figure 12. XTP T HD 4K Front Panel Features

A Power LED indicator — Lights when the device receives power from the power supply. This indicator is the same as the Power LED indicator on the rear panel (see figure 2, G on page 5).
B Configuration port — Connect a host device to the female USB mini-B port to configure the connected transmitter or update firmware.
© Input LED indicators

• Signal — Lights when an active video signal is detected from the source.
- HDMI Audio — Lights when the HDMI audio input is selected.
- HDCP — Lights when the input signal is encrypted.
• Analog Audio — Lights when the analog audio input is selected.
- Audio Signal Clip — Lights while the analog audio input signal remains above -3 dBFS. The LED remains lit for 200 milliseconds after the signal falls below -3 dBFS.

Receiver Front Panel Features

A B C D Extron XTP AUDIO SIGNAL HDCP HBR HDMI BITSTREAM LPCM S/PDIF ANALOG XTP R HD 4K

Figure 13. XTP R HD 4K Front Panel Features

Power LED indicator — Lights when the device receives power from the power supply. This indicator is the same as the Power LED indicator on the rear panel (see figure 4, H on page 7).
B Configuration port — Connect a host device to the female USB mini-B port to configure the connected receiver or update firmware.
© XTP LED indicators

• Signal — Lights when an active XTP input signal is received.
- HDCP — Lights when the input signal is encrypted.

D Audio LED indicators

• HBR — Lights when the input audio signal is high bit rate audio.
- Bitstream — Lights when the input audio signal is Dolby ^ Digital, DTS ^ , or 2-channel Dolby.
- LPCM — Lights when the input audio signal is LPCM-2Ch.
- HDMI — Lights when the HDMI audio output is enabled.
- S/PDIF — Lights when the S/PDIF audio output is enabled.
- Analog — Lights when the analog audio output is enabled.

HDMI Audio Switch

The rear panel HDMI audio switches mute or unmute the embedded audio on the related HDMI connector (see figure 2, B on page 5 or figure 4, D on page 7). On the XTP T HD 4K, the audio switch affects the audio on the HDMI loop-through connector. On the XTP R HD 4K, the audio switch affects the audio on the HDMI output connector. The LED next to the switch lights when HDMI audio is enabled.

  • Hold the HDMI audio switch up until the LED lights (about 1 second) to enable embedded audio on the associated HDMI connector.
  • Hold the HDMI audio switch down until the LED turns off (about 1 second) to disable embedded audio on the associated HDMI connector.

The switch returns to the middle position after it has been released to allow continued control through SIS commands or the XTP System Configuration Software.

EDID

The XTP T HD 4K can record and save EDID in a user memory location on the transmitter. EDID can come from the loop-through display on the transmitter or the output display on the receiver. For EDID management, use the XTP System Configuration Software (see EDID Minder on page 35).

NOTE: In matrix applications, EDID on the transmitter is assigned by the matrix switcher using the XTP System Configuration Software.

Audio Output Overview

By default, the XTP T HD 4K prioritizes embedded digital audio over analog audio to send over the XTP communication. Use SIS commands (see SIS Configuration and Control on page 20) or the XTP System Configuration Software (see Configuration Software on page 27) to manually select the audio input.

NOTES:

  • To pass analog audio without video to a display connected to the HDMI output connector on a connected receiver, the transmitter sends a black signal to simulate one of the following video signals:
  • 720p @ 50 Hz
  • 720p @ 60 Hz (default)
    • 1080p @ 60 Hz
  • To set the black signal, see the Black video signal SIS commands on page 22 or Transmitter device settings on page 33.

The following table shows the audio formats available on the different audio output connectors on the receiver.

Audio Format Availability on Receiver Audio Outputs
Audio Output
Audio Input Format HDMI S/PDIF Analog
2-channel LPCM up to 48 kHz Yes Yes Yes
Multi-channel PCM up to 7.1, 192 kHz Yes
Dolby ^® Digital ^® up to 5.1 Yes Yes
Dolby Digital EX Yes Yes
Dolby Digital Plus Yes
Dolby TrueHD Yes
Dolby Atmos ^TM Yes
DTS ^® Digital Surround up to 5.1Yes Yes
DTS-ES Matrix 6.1Yes Yes
DTS-ES Discrete 6.1Yes Yes
DTS-HDYes
DTS-HD Master Audio ^TM Yes

Reset Modes

Use the recessed Reset button (see figure 14, Ⓐ) on the rear panel of the transmitter or receiver to return the device to default settings or to restore factory-shipped firmware.

POWER 12V --- 0.7A MAX + - INPUTS XTP T HD 4K AUDIO ON LOOP THAV AUDIO L R R OFF OVER XTP FS-262-3PF IR Tx Rx TX RX G Tx BIG XTP OUT LAN RESET XTP T HD 4K POWER 12V --- 1.5A MAX + - SIX XTP IN LAN LAN OVER XTP RR-232 IR Tx Rx TX RX OFF AUDIO ON OFF AUDIO L R S/PBIF OUTPUTS STARTS RELAYS 1 - 2 - 7 XTP-FR HD 4K 2ON RESET RESET

XTP R HD 4K

Figure 14. Reset Button

Rest Mode Summary
ModeActivationResultPurpose and Notes
Factory Firmware Reset (mode 1)Press and hold the recessedResetbutton while applying power to the device.The device reverts to the factory default firmware for a single power cycle.Use this reset to return the firmware to the factory version temporarily if an incompatibility issue arises with the current firmware.
NOTE: After this reset, update the device with the latest firmware version. Do not operate the device with the firmware version that results from this reset.NOTE: If this reset was performed by mistake or is no longer desired, cycle power to the device again to restore the firmware version running prior to the reset.
User Settings Reset (mode 5)Hold down theResetbutton until the rear panel Power LED blinks three times (over approximately 9 seconds). Then, press theResetbutton again momentarily (<1 second).The device reverts user settings to the factory default values (firmware excluded).All user configurations reset to default values including real-time adjustments.The rear panel Power LED blinks four times in quick succession during the reset.Use this reset to restart with the default configuration. This is equivalent to the ZXXX SIS command (see the transmitterReset modeSIS command on page 24 or the receiverReset modeSIS command on page 26).

SIS Configuration and Control

This section contains SIS communication details and SIS commands and responses when the host device is connected directly to an XTP T HD 4K or XTP R HD 4K. Topics in this section include the following:

  • Host Device Connection
    • SIS Overview
    • Command and Response Table for Transmitter SIS Commands
    • Command and Response Table for Receiver SIS Commands

Host Device Connection

Use a connected computer running the Extron DataViewer utility to send and receive SIS commands and responses. To connect directly to an XTP T HD 4K or XTP R HD 4K, connect the computer to the front panel USB configuration connector (see figure 12, B on page 16 or figure 13, B on page 17).

SIS Overview

Host and Device Communication

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. When the XTP T HD 4K or XTP R HD 4K determines that a command is valid, it executes the command and sends a response to the host device. All responses from the transmitter or receiver to the host device end with a carriage return and a line feed (CR/LF = ←), which signals the end of the response character string. A string is one or more characters.

Error Responses

If the transmitter or receiver determines a command is invalid or contains invalid parameters, it returns an error response to the host. The following error codes may apply to either device:

$$ \begin{array}{l} E \emptyset 1 = \text { Invalid input number } \ E 1 4 = \text { Not valid for this configuration } \ E 1 \emptyset = \text { Invalid command } E 1 7 = \text { Invalid command for signal type } \ E 1 2 = \text { Invalid port number } E 2 2 = \text { Busy } \ E 1 3 = \text { Invalid parameter } \ \end{array} $$

Command and Response Table Overview

The command and response tables for SIS commands list the commands the transmitter and receiver recognize as valid, the responses returned to the host, a description of the command function or results of executing the command, and some examples of commands in ASCII.

NOTE: Uppercase and lowercase text are interchangeable unless otherwise stated.

The transmitter and receiver have different commands and responses. See the following tables for commands and responses specific to the device.

  • For transmitter commands and responses, see Command and Response Tables for Transmitter SIS Commands on the next page.
  • For receiver commands and responses, see Command and Response Tables for Receiver SIS Commands on page 25.

Symbol Definitions

The table below shows the hexadecimal equivalent of ASCII characters used in the command and response tables. Hexadecimal values contain two digits. The following symbols are commonly used throughout the command and response tables.

ASCII and Hexadecimal Conversion Table
Second Hexadecimal Digit
0 12 34 567 89A BC DE F
First Hexadecimal Digit0LF
1Esc
2!#$% &( )*+ ,- ./
3∅ 12 34 56789: ;< => ?
4@ AB CD EF GH IJ KL MN O
5P Q R ST UV WX YZ [\ ]^ _
6` a b cd ef gh ij kl mn o
7p q r st uv wz yz {| }~

← = Carriage return and line feed
← = Carriage return with no line feed
| = Pipe (can be used interchangeably with the ← character).
- = Space
Esc = Escape key
W = Can be used interchangeably with the Esc character.

Command and Response Tables for the Transmitter SIS Commands

The following commands are for direct connection to the XTP T HD 4K (see the XTP matrix switcher user guide for commands sent from the matrix switcher to the transmitter).

Command ASCII Command (Host to Device)ASCII Response (Device to Host)Additional Description
Audio Configuration Commands
Input audio format selection
Set input audio formatExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 1Set which audio input signal the transmitter sends. Auto prioritizes digital audio over analog audio.
View input audio formatExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 2
Audio level
NOTE: Gain and attenuation commands are case-sensitive. Audio level commands are not case-sensitive.
Set audio gainExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 3Set the audio level to 2 dB above zero.
Set audio attenuationExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 4Set the audio level to 3 dB below zero.
Increase audio level +G or +gExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 5Increase the audio level by 1 dB.
Decrease audio level -G or -g Aud 4 Decrease the audio level by 1 dB.
View audio level G or gExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 6
Black video signal
NOTE: The transmitter uses a black signal to simulate a 720p (50 Hz or 60 Hz) or 1080p (60 Hz) signal to pass audio without video over the XTP interconnection.
Enable black signalExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 7Send audio only.
Disable black signalEsc B0AFMT← AfmtB0←Send video and audio.
View black signal statusExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 8
Black video signal resolution and refresh rate
Set black video signal resolution and refresh rateExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 9Set the resolution and refresh rate for an enabled black video signal.
View black video signal resolution and refresh rateExtron XTP T HD 4K - Command and Response Tables for the Transmitter SIS Commands - 10
KEY:
1 = Input audio format = auto (default)1 = digital embedded2 = analog
2 = Audio gain to 24 in 1 dB steps ( = default)
3 = Audio attenuation to 18 in 1 dB steps ( = default)
4 = Audio level-18 to +24 in 1 dB steps ( = default)
5 = Black video signal = disable black video signal1 = enable black video signal (default)
6 = Black video signal resolution2 = 720p @ 50 Hz4 = 720p @ 60 Hz (default)6 = 1080p @ 60 Hz

KEY:

X1 = Input audio format∅ = auto (default)
1 = digital embedded
2 = analog
X2 = Audio gain∅ to 24 in 1 dB steps (∅ = default)
X3 = Audio attenuation∅ to 18 in 1 dB steps (∅ = default)
X4 = Audio level-18 to +24 in 1 dB steps (∅ = default)
X5 = Black video signal∅ = disable black video signal
1 = enable black video signal (default)
X6 = Black video signal resolution2 = 720p @ 50 Hz
4 = 720p @ 60 Hz (default)
6 = 1080p @ 60 Hz
Command ASCII Command (Host to Device)ASCII Response (Device to Host)Additional Description
EDID Commands
NOTE: For EDID management, use the XTP System Configuration Software (see EDID Minder on page 35).
Advanced Configuration Commands
Loop-through video mute
Mute video to black2*1BVmt2*1←Mute the video on the loop-through connector. The display shows a black screen.
Unmute video2*0BVmt2*0←Unmute the video on the loop-through connector.
View video mute status2BVmt2*X8←
Loop-through audio mute
Mute audio2*1ZAmt2*1←Mute the audio on the loop-through connector.
Unmute audio2*0ZAmt2*0←Unmute the audio on the loop-through connector.
View audio mute status2ZAmt2*X9←
HDCP Authorized device
NOTES:For source devices that require encryption, enable the HDCP Authorized feature. If HDCP Authorized is disabled for sources that require encryption (for example, a Blu-ray DiscTM player), the output is muted.For source devices that encrypt their output even if the source material does not require HDCP encryption, disable the HDCP Authorized feature to view the content on non-HDCP compliant displays.
Enable the HDCP Authorized featureEscE1HDCP←HdcpE1←Report the input as an HDCP authorized device.
Disable the HDCP Authorized featureEscE0HDCP←HdcpE0←Report the input as a non-HDCP authorized device.
View HDCP Authorized statusEscEHDCP←HdcpEX10←
Test pattern
Set test patternX11J←TstX11←Set color bars test pattern resolution and refresh rate.
View test pattern settingJ←TstX11←
KEY:X8 = Loop-through video mute∅ = unmute (default)1 = mute video to blackX9 = Loop-through audio mute∅ = unmute (default)1 = mute loop-through audioX10 = HDCP Authorized device∅ = input does not report as an HDCP Authorized device1 = input reports as an HDCP Authorized device (default)X11 = Test pattern∅ = disabled (default)1 = 720p @ 50 Hz3 = 720p @ 60 Hz5 = 1080p @ 60 Hz
Command ASCII Command(Host to Device)ASCII Response (Device to Host)Additional Description
Device Commands
Reset mode
Reset user settings to factory defaultsEscZXXX←Zpx←Reset all user settings back to factory default values. Firmware is not reset.
Status
View input signal presence∅LSFrqX13←View the video or TMDS signal status of the input.
View input HDCP statusEscIHDCP←HdcpI X14←View the HDCP status of the input.
View output HDCP statusEsc02HDCP←Hdcp02* X15←View the HDCP status of the output.
View firmware versionQX.XX←View the current firmware version.
View firmware version and build*QX.XX.XXXX←View the current firmware version and build number.
View part numberN60-1524-12←View the transmitter part number.

KEY:

X13 = Video signal status∅ = video or TMDS signal not detected
1 = video or TMDS signal detected
X14 = Input HDCP status∅ = no source detected
1 = HDCP-compliant source detected
2 = non-compliant source detected
X15 = Output HDCP status∅, 2, 4, 6 = no sink device detected
1, 3, 5 = sink device detected but the output signal is not encrypted
7 = sink device detected and the output signal is encrypted

Command and Response Tables for the Receiver SIS Commands

The following commands are for direct connection to the XTP R HD 4K (see the XTP matrix switcher user guide for commands sent from the matrix switcher to the receiver).

Command ASCII Command (Host to Device)ASCII Response (Device to Host)Additional Description
Audio Configuration Commands Volume
Set output volumeX16VVol X16←Set the level to X16.
Increase output volume+VVol X16←Increase the level by 1 dB.
Decrease output volume-VVol X16←Decrease the level by 1 dB.
View output volumeVVol X16←
Audio mute
Mute all3ZAmt3←Mute the audio on all outputs.
Unmute all∅ZAmt∅←Unmute the audio on all outputs.
View audio mute statusZAmt X17←

KEY:

X16 = Output volume
∅ to 64, see the table below (64 = default)

X16dB of AttenuationOutput VolumeX16dB of AttenuationOutput VolumeX16dB of AttenuationOutput Volume
76 0%2242 37.0%4420 70.0%
163 5.5%2341 38.5%4519 71.5%
262 7.0%2440 40.0%4618 73.0%
361 8.5%2539 41.5%4717 74.5%
460 10.0%2638 43.0%4816 76.0%
559 11.5%2737 44.5%4915 77.5%
658 13.0%2836 46.0%5014 79.0%
757 14.5%2935 47.5%5113 80.5%
856 16.0%3034 49.0%5212 82.0%
955 17.5%3133 50.5%5311 83.5%
1054 19.0%3232 52.0%5410 85.0%
1153 20.5%3331 53.5%559 86.5%
1252 22.0%3430 55.0%568 88.0%
1351 23.5%3529 56.5%577 89.5%
1450 25.0%3628 58.0%586 91.0%
1549 26.5%3727 59.5%595 92.5%
1648 28.0%3826 61.0%604 94.0%
1747 29.5%3925 62.5%613 95.5%
1846 31.0%4024 64.0%622 97.0%
1945 32.5%4123 65.5%631 98.5%
2044 34.0%4222 67.0%640 100.0%
2143 35.5%4321 68.5%
Command ASCII Command(Host to Device)ASCII Response (Device to Host)Additional Description
Advanced Configuration Commands
Video mute
Mute video to black1BVmt1←Mute the video. The display shows a black screen.
Unmute video∅BVmt∅←Unmute the video.
View video mute statusBVmtX21←View the video mute status.
Relay control
Pulse relayX18*3*X190RlyX18*X20←Pulse relay X18 for X19 ms.
Toggle relayX18*20RlyX18*X20←Toggle relay X18.
Turn relay onX18*10RlyX18*1←Turn relay X18 on.
Turn relay offX18*∅0RlyX18*∅←Turn relay X18 off.
View relay statusX180 RlyX18*X20←View the on or off status of relay X18.
Device Commands
Reset mode
Reset user settings to factory defaultsEscZXXX←Zpx←Reset all user settings back to factory default values. Firmware is not reset.
Information requests
View input signal presence∅LSFrqX13←View the video or TMDS signal status.
View HDCP output statusEscOHDCP←Hdcp0X15←View the HDCP status of the output.
View firmware versionQX.XX←View the current firmware version.
View firmware build*QX.XX.XXXX←View the current firmware build version.
View part numberN6∅-1524-13←View the receiver part number.

KEY:

X13 = Video signal status∅ = video or TMDS signal not detected1 = video or TMDS signal detected
X15 = Output HDCP status∅, 2, 4, 6 = no sink device detected1, 3, 5 = sink device detected but the output signal is not encrypted7 = sink device detected and the output signal is encrypted
X18 = Relay number1 = relay 12 = relay 2
X19 = Pulse time1-65535 in 16 ms increments (for example, 1 = 16 ms)
X20 = Relay status∅ = open (default)1 = close
X21 = Video mute∅ = unmute1 = mute video to black

Configuration Software

This section contains installation and configuration procedures for the XTP System Configuration Software to directly configure and control the XTP T HD 4K and XTP R HD 4K. Either device can also be configured and controlled remotely through the XTP System Configuration Software and the XTP matrix switcher (see the XTP System Configuration Software Help file). Topics in this section include the following:

  • Software Installation
  • Software Connection
  • Software Operation

Software Installation

The XTP System Configuration Software is compatible with most Microsoft Windows operating systems and available for download on the Extron website, www.extron.com. To download the software from the Extron website, locate it on the Download Center page or go to the XTP System Configuration Software product page.

Software Download Center Page

Follow these steps to download and install the XTP System Configuration Software.

Extron PRODUCTS TRAINING RESOURCES COMPANY DOWNLOAD Find Software & Downloads > Downloads Featured Software Control System Drivers Dante Controller DSP Templates DSP Configurator Software Firmware Global Configurator HID Modules Global Configurator Plus Software Global Configurator Professional GUI Configurator GUI Designer IP Intercom HelpDesk Software PCS Product Configuration Software VCS Videowall Configuration Software XTP System Configuration Software

Figure 15. Extron Website Download Page

  1. On the Extron website, go to the Download tab and click Software (see figure 15, ①).

TIP: If the XTP System Configuration Software is listed under "Featured Software" on the Download tab, click the XTP System Configuration Software link to go directly to the product page (see Software Product Page on the next page).

ALL # A B C D E F G H I J K L M N O P Q R S T U V Y Z Archives Please consult Release Notes for Important compatibility information and history Description Part Number Version Date Size XTP System Configuration Software 79-565-01 1.4.0 Mar. 29, 2018 23.8 MB Download Software for the complete setup and configuration of XTP Systems (Please consult Supported XTP System Products List for compatibility information)

Figure 16. XTP System Configuration Software Download Link

  1. Click the X link (see figure 16, ①).
  2. Locate the XTP System Configuration Software and click the Download link (see figure 16, ②) to the right of the product name.
  3. Submit any required information to start the download. Note where the file is saved.
  4. Open the saved executable (.exe) file.
  5. Follow the instructions that appear on the screen to install the program.

Software Product Page

The software product page contains information about the software.

Extron PRODUCTS TRAINING RESOURCES COMPANY DOWNLOAD Power Search... Product Home / Software / Configuration Software XTP System Configuration Software Share XTP System Configuration Software Software for the Complete Setup and Configuration of XTP Systems Key Features • Convenient, user-friendly software for configuring, operating, and commissioning XTP Systems • Quick and easy configuration via Ethernet or USB • Intuitive, tab-based design for ease of use • System-wide EDID management within a single window • No programming skills required See All Features > Image Gallery Version Release Date Size Release Notes SIMILAR PRO 1.4.0 Mar. 29, 2018 • Please consult Supported XTP System Products List for competitability information. 23.8 MB 0.4 MB Download

Figure 17. XTP System Configuration Software Product Page

To download and install the XTP System Configuration Software from this page, perform the following:

  1. In the Search field (see figure 17, ①), type XTP System Configuration Software.
  2. Press on the keyboard or select XTP System Configuration Software from the drop-down menu.
  3. Click the Download button (②).
  4. Submit any required information to start the download. Note where the file is saved.
  5. Open the saved executable (.exe) file.
  6. Follow the instructions that appear on the screen to install the program.

XTP T HD 4K Transmitter and XTP R HD 4K Receiver • XTP System Configuration Software 28

Software Connection

To connect the software directly to the XTP T HD 4K or XTP R HD 4K, connect the computer running the software to the configuration port (see figure 12, B on page 16 or figure 13, B on page 17).

XTP System Configuration Software File Tools Help Connections Device Settings XTP Power EDITD Manager System Configuration Matrix Type Connections Ethernet USB List of connected devices via USB @XTP T HD 4K Connect

Figure 18. Connections Screen

To connect to a device:

  1. Open the XTP System Configuration Software. The Connections screen opens.
  2. On the Connections screen, select the USB radio button (see figure 18, ①).
  3. From the displayed list, select the connected device (②).
  4. Click the Connect button (③). The Device Settings screen opens (see Transmitter Configuration on page 33 or Receiver Configuration on page 37).

Software Operation

The menu bar contains three menus for configuring software settings.

File menu

The File menu contains options for disconnecting from the transmitter or receiver and exiting the program. To access the menu, click the File menu.

XTP System Configuration File Tools Help Disconnect Exit

Figure 19. File Menu

Disconnect

This menu item disconnects the device from the XTP System Configuration Software.

From the File menu, select Disconnect. The Connections screen opens.

NOTE: If the device is already disconnected, the Disconnect item is disabled until a device is connected.

Exit

This menu item disconnects the transmitter from the software and closes the application. From the File menu, select Exit to close the application.

Tools menu

The Tools menu contains an option for updating firmware. To access this menu, click the Tools menu.

XTP System Configuration Software File Tools Help Backup and Restore Update Firmware Commissioning Report Software Preference

Figure 20. Tools Menu

NOTE: The Backup and Restore and Commissioning Report options are not available when the computer is directly connected to the XTP T HD 4K or XTP R HD 4K. See an XTP matrix switcher user guide (www.extron.com) for more information on these features.

Update Firmware

This option uploads firmware from the PC to the connected device. If necessary, download firmware from the Extron website (see Firmware Download on page 40).

  1. From the Tools menu, select Update Firmware. A dialog box opens to ask permission to disconnect from the device.

Update Firmware To properly update the firmware, the software must disconnect you from the device. You may reconnect after the update is complete. Would you like to disconnect to continue the update? Yes No

Figure 21. Confirm Disconnect Dialog Box

  1. Click the Yes button to disconnect from the device and continue with the firmware update process. The Update Firmware dialog box opens.

Update Firmware Check network for updates Select file from computer

Figure 22. Update Firmware Dialog Box

  1. Click one of the following options:

  2. Select file from computer — Uploads a manually selected firmware file saved on the connected computer.

  3. Check network for updates — Checks the connected network for firmware updates. If any are found, click the Update X Devices button to update the firmware for the applicable connected devices or click Save File to Computer to save the firmware file to the connected computer.

  4. Click the Close button after the firmware finishes updating.

Software Preference

This option resets all disabled confirmation dialogs to the default settings.

  1. From the Tools menu, select Software Preference. The Software Preference dialog box opens.

Software Preference Confirmation message setting Reset this setting to re-enable all confirmation dialogs Reset

Figure 23. Software Preference Dialog Box

  1. Click the Reset button. The dialog box closes.

XTP T HD 4K Transmitter and XTP R HD 4K Receiver • XTP System Configuration Software 31

Help menu

The Help menu provides a way to access XTP System Configuration Software information, a link to the help file, and a link to the Extron website.

XTP System Configuration Software File Tools Help About the Software Tutorial (System Configuration) Help Extron Website

Figure 24. Help Menu

NOTE: The Tutorial (System Configuration) option is not available when the XTP System Configuration Software is directly connected to the device.

About the Software

This option provides basic information about the XTP System Configuration Software, including version number and copyright information.

About - XTP System Configuration Software XTP System Configuration Software Version 1.2.0 Copyright © 2017 View the End User License Agreement This computer program is protected by copyright laws and international treaties. Unauthorized duplication or distribution is strictly prohibited, and will be prosecuted to the maximum extent possible by law. Part # 79-565-01 Details Licenses OK

Figure 25. About - XTP System Configuration Software Dialog Box (Example)

  1. From the Help menu, select About the Software. The About dialog box opens.
  2. Click the Details button for more information.
  3. Click the OK button to close the dialog box.

Help

This option opens the XTP System Configuration Software help file in a web browser.

From the Help menu, select Help.

Extron Website

This option opens the Extron website in a web browser.

From the Help menu, select Extron Website.

Transmitter Configuration

The transmitter Device Settings screen allows a user to view and edit various device settings of the transmitter connected to the host device.

Transmitter device settings

Click the Device Settings icon (see figure 26, Ⓞ) on the Global Navigation Bar to open the Device Settings screen.

XTP System Configuration Software File Tools Help Connections Device Settings XTP Power EDID Minder System Configuration Matrix Type XTP T HD 4K Configuration Device Name: XTP T HD 4K Current EDID: 720p @6kHz LPCM-2CH Video Input HDCP Authorized Color Bar Test Pattern Signal Type: 720p @6kHz Output Audio Input Analog Audio Gain Auto Format: Auto Detect HDMI Analog Output Enable Audio Only Signal Type: 720p @6kHz Factory Reset XTP T HD 4K General Information Model: XTP T HD 4K Firmware Version: L05.0025 Signal Information Signal Present: No HDCP: Current EDID Information 720p @6kHz LPCM-2CH Audio Information Selected Audio Input: HDMI Audio Only: Enabled Analog Audio Gain: 8.68

Figure 26. Transmitter Device Settings Screen

Video panel

② Video input — Select the HDCP Authorized check box to set the input as an HDCP authorized device or deselect it to indicate that the device is not an HDCP authorized device. By default, the check box is selected.

③ Video output — Select the Color Bars Test Pattern checkbox to transmit a test pattern to an XTP receiver or XTP matrix switcher or deselect it to stop transmitting a test pattern to an XTP receiver or XTP matrix switcher. If selected, also select a signal type from the Signal Type drop-down menu.

Audio panel

4 Audio format — Select one of the following radio buttons to determine the audio input format:

  • Auto Detect — Automatically detects the input audio format. When enabled, HDMI audio has priority over analog audio.
    • HDMI — Transmits embedded audio from an HDMI signal.
  • Analog — Transmits an analog audio signal.

⑤ Analog audio — If applicable, move the handle of the Analog Audio Gain slider up or down or specify the desired gain in the field below the slider to adjust the audio gain or attenuation in dB.

⑥ Audio output (see figure 26 on the previous page) — Select the Enable Audio Only check box to enable a black signal for audio-only transmission to the HDMI output connector on a connected receiver. By default, the check box is not selected.
If selected, also select the black signal resolution from the Signal Type drop-down menu. The default resolution is 720p @ 60 Hz.

Factory reset

⑦ Factory Reset — Click the Factory Reset button to reset the transmitter to factory settings except for firmware (see mode 5 in Reset Modes on page 19).

NOTE: This is the same as the Esc ZXXX SIS command (see the Reset mode SIS command on page 25).

Device Information panel

The Device Information panel on the right side of the software screen displays device information and settings.

① Model — Displays the device model.
② Firmware Version — Displays the firmware and build version.
③ Signal Present — Indicates whether an active signal is on the input.
④ HDCP — Displays the HDCP status of an active input.
⑤ EDID — Displays the current resolution and refresh rate.
⑥ Selected Audio Input — Displays the audio format of the selected input.
⑦ Audio only — Displays whether only audio is sent to outputs.
⑧ Analog Audio Gain — Displays the gain for analog audio.

XTP T HD 4K
General Information
Model:
XTP T HD 4K1
Firmware Version:1.05.0025 2
Signal Information
● Signal Present:No 3
HDCP:- 4
Current EDID Information
720p @60Hz LPCM-2Ch5
Audio Information
Selected Audio Input:HDMI 6
Audio Only:Enabled 7
Analog Audio Gain:0 dB 8

EDID Minder

Use the EDID Minder screen to assign unique EDID to the input or match current output EDID to the input. Click the EDID Minder icon (see figure 27, 1) on the Global Navigation bar. The EDID Minder screen opens.

The EDID Minder screen displays a table of EDID options and connected output devices, which are each represented by output display icons.

• Factory default EDID options are displayed in blue.
- Connected output resolutions and devices are displayed in green.
- Custom loaded or saved EDID options are displayed in yellow.

XTP System Configuration Software File Tools Help Connections Device Settings XTP Power EDID Minder EDID Minder + Edit Record Outputs Custom Resolutions: Refresh Rate: Video Format: Audio Format: Any Any Any Any Clear Favorites 1000p 65GHz HDMI LPCM-2Ch Extron 720p 65GHz HDMI LPCM-2Ch Extron Connected Outputs Ctrl click to select multiple Receiver Loop-through N/A N/A N/A N/A N/A N/A N/A Available EDID Add EDID to Library C:\Users\Public Documents\Extens\EDID Library 4K 4K 7K 1000p 1300p 83GHz HDMI 83GHz HDMI 83GHz HDMI 83GHz HDMI 83GHz HDMI 83GHz LPCM-2Ch LPCM-2Ch Mult-Ch Mult-Ch Extron Extron 1000p 1000p 1000p 1000p 1000p

Figure 27. EDID Minder Screen

Assign EDID to the input

  1. Select an available EDID setting (represented by a blue, green, or yellow output display icon) from the Favorites, Connected Outputs, or Available EDID panel (2-4).
  2. Select the checkbox of the connected input ( 5).
  3. Click the Assign button (⑥) or the Assign to All button (⑦) below the input area.

TIP: Alternatively, EDID can be assigned by dragging and dropping the desired EDID onto the input.

Add an EDID File to the EDID Library

  1. In the Available EDID panel, click the Add EDID to Library button (⑧). The Browse window opens.
  2. Navigate to and select the desired EDID file and click Open. The EDID file appears in the Available EDID panel (4).
  3. Assign the EDID file from the Available EDID panel to import the EDID to the device.

Save output EDID

  1. Right-click on the desired EDID setting in the Connected Outputs panel (see figure 27, ③ on the previous page).
  2. Select the Save EDID to Library option. The EDID setting is saved to the connected PC. Alternatively, right-click on the desired EDID, select Copy, and then Paste to add a copy of the EDID file into the Favorites or Available EDID panel.

Set favorite EDID

To add commonly used EDID settings to the Favorites panel for quick access, use one of the following methods:

  • Click and drag the desired EDID from the Connected Outputs or the Available EDID panel to the Favorites panel. The EDID setting is copied to the Favorites panel (see figure 27, ②).
  • Right-click the desired EDID and select Copy. Then, select Paste to add a copy of the EDID setting into the Favorites panel.

EDID filters

The filters (see figure 28) can be used to easily locate a specific EDID setting.

Resolution: ① Any Refresh Rate: ② Any Hz Video Format: ③ Any Audio Format: ④ Any Clear

① Resolution filter
4 Audio Format filter
② Refresh Rate filter
⑤ Clear button
③ Video Format filter

Figure 28. EDID Minder Filters

To use a filter or combination of filters, perform the following:

  1. Select an EDID setting from one of the drop-down lists of the associated filter (see figure 28, ①-④). The available EDID options that match the filter selection are displayed in their respective panels.
  2. Repeat step 1 to apply more filters.

NOTE: To clear the currently applied filters, click the Clear button next to the filters (5). All filters are reset.

Common timings

This function automatically displays available EDID settings that are common among multiple selected outputs.

  1. Hold and click the desired outputs in the Connected Outputs panel (see figure 27, ③ on the previous page). The Common Timings tab (located to the right of the Connected Outputs panel) appears, listing the EDID settings common among the selected outputs.
  2. Select the desired common EDID. The EDID is shown in the Available EDID panel.

Receiver Configuration

The receiver Device Settings screen contains configuration options for the receiver only.

XTP System Configuration Software File Tools Help Connections Device Settings XTP Power EXPO Monitor System Configuration Format Help XTP R HD 4K Device Name: XTP R HD 4K Output Relay Control Relay 1 Relay 2 Status: Open Status: Open Touch Toggle Duration Duration Pulse (0.5-100) Pulse (0.5-100) Audio Output Analog Audio Volume Volume 100% 0 % 0 dB Force analog audio output ① when DVI display is connected Muse All Factory Reset General Information Model: XTP R HD 4K Firmware Version: 1.05.0025 Signal Information Signal Present: No Value: Untreated Audio Information: HDMI Audio: Unmuted S/POP Audio: Unmuted Analog Audio: Unmuted Analog Audio volume: 100%

Figure 29. Receiver Device Settings Screen

Video panel

① Video mute — Click the Video Mute button to mute to black or unmute the video output.

NOTE: The button turns red when the video output is muted.

Relay Control panel

② Toggle — Click the Toggle button in the desired relay panel to toggle the relay.

NOTE: The Status indicator displays Open when the relay is open and Closed when the relay is closed.

③ Pulse — Select a length of time from the Duration field in the desired relay panel and click the Pulse button to pulse the relay.

Audio panel

④ Mute All — Click the Mute All button to mute or unmute all audio outputs.

NOTE: The button turns red when the output HDMI embedded audio is muted.

⑤ Analog audio — If applicable, move the Analog Audio Volume slider up or down or select an amount in the field below the slider to adjust the audio volume in dB.

⑥ Force analog audio output — For connected DVI displays, click the Force analog audio output when DVI display is connected checkbox to output analog audio.

Factory reset

⑦ Factory Reset (see figure 29 on the previous page) — Click the Factory Reset button to reset the receiver to factory settings except for firmware (see mode 5 in Reset Modes on page 19).

NOTE: This is the same as the Esc ZXXX SIS command (see the Reset mode SIS command on page 26).

Device Information panel

The Device Information panel on the right side of the software screen displays device information and settings.

① Model — Displays the device model.
② Firmware Version — Displays the firmware and build version.
③ Signal Present — Indicates whether a signal is present on the input.
④ Video Mute — Displays the mute status of the video output.
⑤ HDMI Audio — Displays the mute status of the embedded digital audio on the HDMI output.
⑥ S/PDIF Audio — Displays the mute status of the S/PDIF output.
⑦ Analog Audio — Displays the mute status of the analog audio output.
⑧ Analog Audio Volume — Displays the analog audio output volume level.

XTP R HD 4K
General Information
Model:
XTP R HD 4K1
Firmware Version:1.05.0025 2
Signal Information
● Signal Present:No 3
Video:Unmuted 4
Audio Information
HDMI Audio:Unmuted 5
S/PDIF Audio:Unmuted 6
Analog Audio:Unmuted 7
Analog Audio Volume:100 % 8

Reference Information

This section contains mounting information and instructions for downloading firmware. Topics in this section include the following:

  • Mounting
  • Firmware Download

Mounting

The XTP T HD 4K and XTP R HD 4K can be placed on a tabletop or mounted in a rack or underneath a desk.

Tabletops

Attach the provided rubber feet to the bottom four corners of the enclosure.

Furniture

The Extron website (www.extron.com) contains a list of compatible furniture mounting kits. To install the device to furniture, follow the mounting kit instructions.

Racks

Mount the unit using any optional compatible rack shelf or mounting kit listed on the Extron website (www.extron.com), in accordance with the directions included with the kit. For rack-mounting, see UL guidelines for rack-mounted devices below.

UL guidelines for rack-mounted devices

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the XTP T HD 4K and XTP R HD 4K in a rack.

  1. Elevated operating ambient temperature — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature, Therefore, install the XTP T HD 4K and XTP R HD 4K in an environment compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) specified by Extron.
  2. Reduced air flow — Install the equipment in a rack so that the amount of air flow required for safe operation of the equipment is no compromised.
  3. Mechanical loading — Mount the equipment in the rack so that a hazardous condition is not achieved due to uneven mechanical loading.
  4. Circuit overloading — Connect the equipment to the supply circuit and consider the effect that circuit overloading might have an overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

XTP T HD 4K Transmitter and XTP R HD 4K Receiver • Reference Information 39

  1. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, the use of power strips).

Firmware Download

Extron PRODUCTS TRAINING RESOURCES COMPANY DOWNLOAD Find Software & Downloads > Downloads Featured Software Control System Drivers Dante Controller DSP Templates DSP Configurator Software Firmware Global Configurator HID Modules Global Configurator Plus Software.Global Configurator Professional GUL Configurator

Figure 30. Downloading Firmware from the Extron Website

  1. On the Extron website, www.extron.com, go to the Download tab and click Firmware (see figure 30, ①).
  2. Navigate to the desired product (see figure 31, ②).

ALL # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Archives Please consult Release Notes for important compatibility information and history. Description Part Number Version Data Size XTP System F/W Package Updated 49-373-50 3.04.0005 May 2, 2018 5.5 MB Download Firmware for the XTP System F/W Package

Figure 31. Downloading Firmware from the Extron Website

  1. Ensure the available firmware version is a later version than the current one on the device, and click the Download link (③).

NOTE: The firmware release notes are a PDF file that provides details about the changes between different firmware versions. The file can be downloaded from the same page as the firmware.

  1. Submit any required information to start the download. Note where the file is saved.

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics

1230 South Lewis Street

Anaheim, CA 92805

U.S.A.

Japan:

Extron Electronics, Japan

Kyodo Building, 16 Ichibancho

Chiyoda-ku, Tokyo 102-0082

Japan

Europe and Africa:

Extron Europe

Hanzeboulevard 10

3825 PH Amersfoort

The Netherlands

China:

Extron China

686 Ronghua Road

Songjiang District

Shanghai 201611

China

Asia:

Extron Asia Pte Ltd

135 Joo Seng Road, #04-01

PM Industrial Bldg.

Singapore 368363

Singapore

Middle East:

Extron Middle East

Dubai Airport Free Zone

F13, PO Box 293666

United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876

Europe: 31.33.453.4040

Asia: 65.6383.4400

Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

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Product information

Brand : Extron

Model : XTP T HD 4K

Category : Audio/video extender