MRH120E - Heating MISTRAL - Free user manual and instructions

Product Type	Radiant Tower Heater
Model	MRH120E
Brand	Mistral
Power Supply	AC 220-240V ~ 50Hz
Power Consumption	1200W (max)
Heat Settings	3 settings: 400W, 800W, 1200W
Heating Elements	3 x 400W quartz heating elements
Oscillation	Yes, via TURN switch
Safety Tip-Over Switch	Yes, automatically shuts off when tilted
Thermal Cutout	Yes, to prevent overheating
Assembly Required	Yes: attach base plate with butterfly nuts
Placement	Horizontal, stable, heat-resistant surface; keep 1m from flammable materials
Minimum Room Size	4 m²
Cleaning	Wipe exterior with dry soft cloth; do not use detergents or liquids
User-Serviceable Parts	None; do not open casing
Warranty	12 months (Australia); proof of purchase required
Intended Use	Household only; not for commercial/industrial
Storage	Cool, dry place; wind cord around base

Frequently Asked Questions - MRH120E MISTRAL

How do I assemble the heater?

Remove the butterfly nuts from the lower part of the body frame. Insert the power cord through the slot in the base plate, then attach the body frame to the base plate and secure with the two butterfly nuts. Route the cord through the guide and secure with the clamp.

What are the heat settings and how do I use them?

The heater has 3 settings: setting 1 (400W), setting 2 (800W), setting 3 (1200W). First press the Power/400W switch to 'I'. Then use additional switches to turn on the second and third elements. The heater will only operate if the primary 400W switch is on.

How do I activate the oscillation feature?

Press the TURN switch to start oscillation. This will rotate the heater to distribute heat over a wider area. Press again to stop.

What should I do if the heater tips over?

The heater is equipped with a tip-over safety switch that automatically turns it off when tilted. Simply place the heater upright on a flat, solid surface to reset it. Ensure it is stable before operating.

How do I clean the heater?

Always unplug the heater and let it cool down. Wipe the exterior surfaces with a dry, soft cloth. Never use detergents, solvents, or spray liquids. Do not attempt to clean the interior or open the casing.

Can I use an extension cord or power board?

No. The heater must be plugged directly into a fixed domestic power outlet. Using extension cords, power boards, or double adaptors can cause overheating and fire risk.

Why does the heater smell or smoke when first used?

It is normal for new heaters to emit a burning smell, fumes, and a little smoke during the initial ‘burn in’ period. This lasts only a few minutes. Run the heater in a well-ventilated area until the odor disappears.

What safety precautions should I follow?

Keep the heater at least 1m away from flammable materials like curtains and furniture. Never cover the heater. Do not use in small rooms with occupants unable to leave unattended. Always supervise children and pets near the heater.

What should I do if the power cord is damaged?

Discontinue use immediately. The cord must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid hazard. Do not attempt to repair it yourself.

What is the warranty period and how do I claim?

The heater has a 12-month warranty from the date of purchase (in Australia). To claim, take the product with proof of purchase to the place of purchase. The warranty covers domestic use only and excludes misuse or neglect.

USER MANUAL MRH120E MISTRAL

Radiant Tower Heater

Industrial heat exchanger with mesh chamber and control panel (no visible text or symbols)

Instruction Manual

Model: MRH120E

Important Safeguards

When using electrical appliances, in order to reduce the risk of fire, electric shock, and/or injury to persons, basic safety precautions should always be followed, including:

Safety Precautions

When using this appliance, below safety precautions should always be followed.

• To prevent fire or shock hazard, DO NOT expose this appliance to rain or moisture.
- Dangerous high voltages are present inside this enclosure. To avoid electric shock, DO NOT open the cabinet, refer servicing to qualified personnel only.
- To protect against fire, electrical shock and injury to persons, do not immerse the unit, plug or cord in water or spray with liquids.
- The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed near the product. Dry location use only.
- No naked flames sources, such as candles, should be placed on the product.
- Any ventilation holes should not be impeded by covering with items, such as newspaper, table paper, tablecloths, curtains etc. Slots and opening are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. Never obstruct the air inlet and outlet. Do not use any object to cover this appliance.
- Only connect to a suitable AC 240V\~50Hz mains wall outlet. Do not overload the wall outlet.
- This appliance is not intended to be operated by means of an external timer or separate remote-control system. Other use not recommended may cause fire, electric shock or injury.
- This appliance is not intended for use by persons(including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Keep out of reach of children. Children should be supervised to ensure that they do not play with the appliance.
• To disconnect, grip the plug and pull it from the wall outlet. Never pull by the cord. Do not use with wet hands or in damp environments.
• Do not attempt to repair, disassemble or modify the appliance. There are no user-serviceable parts inside. Repairs should only be performed by qualified personnel.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Do not use this appliance outdoors. This appliance is for household use only and not for commercial or industrial use.
• Do not use if there are visible signs of damage to the heater
• Use this heater on a horizontal and stable surface.
• Do not use this heater with a programmer, timer, separate remote-control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
• Do not use this heater if it has been dropped.

WARNING: Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.

Warning: In order to avoid overheating, DO NOT COVER the appliance.

Warning: Do not place the heater on LONG PILE CARPET OR FLOKATI RUGS. Use a heat board if necessary.

WARNING: To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of 1 m from the air outlet.

WARNING: FIRE RISK EXISTS IF THE HEATER IS COVERED BY OR POSITIONED CLOSE TO CURTAINS OR OTHER COMBUSTIBLE MATERIALS.

Always

1. Always position the heater in accordance with the instructions.
2. Always make sure the electrical socket is accessible and located adjacent to, but not above the heater.
3. Always use a fire guard when children, animals and infirm persons can come into contact with the heater. Pay attention! The air outlet gets hot during operation.
4. Always turn the appliance OFF and unplug it from the mains wall outlet when it is not in use, when moving the appliance from one location to another and before cleaning.

Never

1. Never leave the appliance unattended when it is in use. Never leave children unsupervised in a room where the heater is ON and unguarded.
2. Never obstruct or cover the air outlet or force items into the heater openings, this could cause overheating and consequent risk of fire. Never insert or allow foreign objects to enter the air outlet as this may cause damage to the appliance.
3. Never position or use the heater in the immediate vicinity of water, such as bathtub, shower, washbowls, swimming pool etc.
4. Never use aerosols or steam cleaners on or around the heater.
5. Never use the heater in rooms with explosive gas or while using flammable solvents, varnish or glue.
6. Never route the power supply cord under carpet etc.
7. Never use the heater to dry clothes, etc.
8. Never operate the appliance with a damaged cord or plug, after a malfunction or if it is not working normally, dropped or damaged in any way.
9. Never let the power cord hang over the edge of a table or counter or let it touch any hot surfaces.
10. Never move the appliance by pulling the cord.

11. Never immerse the product in water or any other liquid for any reasons.

12. Never use accessories that are not recommended or supplied by the manufacturer.

Position Instructions

This heater must be placed on a hard, level, heat resistant surface. When positioning, please keep the following points in mind:

• The heater requires no installation. It should be used solely as a portable appliance. The heater must always be used and stored in an upright position.
• This heater must not be located immediately below an electrical outlet.
• The heater MUST only directly be plugged in to a fixed Domestic Power outlet, DO NOT use in conjunction with Extension cords, Power Boards or Double Adaptors, as these can overheat when overloaded.
• Do not use the appliance in rooms less than 4m2 areas.
• Keep the air inlet and outlet free from objects at least 100cm in front and 50cm behind the heater. Do not hang anything on or in front of the heater.
• Never position the heater close to curtains or combustible materials such as furniture, cushions, bedding, paper, clothes, curtains etc. Keep the appliance at least 100cm (1m) from walls and any other combustible materials.
• Never position or use the heater in the immediate vicinity of water, such as bathtub, washbowls, swimming pool etc. where the likelihood of immersion or splashing could occur.
• Keep hearthrugs and other soft furnishings away from the front of the heater. They could obstruct the free flow of hot air and damage both soft furnishings and heater.

Cautions:

Do not operate the appliance on an inclined place. Do not move the appliance while the appliance is switched on.

In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

This heater is hot when in use or directly after use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains well away from the heater. Do not drape laundry or any other items over the heater.

At the end of the product's serviceable life it should be disposed of carefully and safely in accordance with local authority regulations.

Features of Your Radiant Tower Heater

Your Radiant Tower Heater

Congratulations on the purchase of your new Radiant Tower Heater.

Before using your new heater, it is important that you read and follow the instructions in this Use and Care booklet, even if you feel that you are quite familiar with this appliance. Find a place to keep this booklet handy for future reference. Attention is drawn to section dealing with 'IMPORTANT SAFEGUARDS.'

This appliance has been designed to operate from a standard domestic power outlet. It is not intended for industrial or commercial use.

Assembly

Assemble the body frame and the base plate together following the steps below:

Remove the butterfly nuts from the lower part of the body frame.

Insert the power cord through the slot placed in middle part of the base plate and then assemble the body frame to the base plate.

Secure the body frame to the base plate using the two butterfly nuts previously removed. Insert the power cord through the suitable slots and then secure it using the clamp.

Operation

• When operating the heater for the first time or after a period of prolonged storage, it is normal for the heater to emit a burning smell, fumes and a little smoke around the heating elements and ceramic mounting lugs. It requires only a few minutes of ‘burn in’ time for the smell, fumes and smoke to disappear and this ‘burn in’ time should ideally be conducted in a well ventilated area before moving the heater to its intended position for ongoing use.
• Place the heater on a level surface in a stable, upright position. Make certain the power switch is in the 'OFF' position.
• Insert the plug into a suitable outlet.
• The heater has 3 heat settings. Press the Power button to turn the heater on.

First turn power switche 400W on postion "I", Setting 1 operates one 400 watt heating element =400W.

Setting 2 operates two 400W heating elements =800W.

Setting 3 operates three 400W heating elements =1200W.

If you want to enlarge the heating range, you can press the TURN switch and the heater will start to oscillate.

• After use, turn off the switch and pull out the power cord.
- Allow to cool before putting away.

Note: The heater can only be operated with the primary Power /400W Switch pushed to the ON (1) position, other switching just the switches to (1) will not switch on respective heating elements & Turn switch. Tip-over switch

This heater is fitted with a safety tip-over switch, which automatically turns the unit off when it is tilted or tipped over. Always ensure that the heater is placed on flat, solid ground before operating.

When operating the heater for the first time or after a period of prolonged storage it is normal for the heater to emit a burning smell, fumes and a little smoke around the Heating elements and Ceramic mounting lugs. It requires only a few minutes of (“Burn In”) time for the smell, fumes and smoke to disappear and this “Burn In” time should ideally be conducted in a well ventilated area before moving the heater to its intended position for ongoing use.

Technical Specifications

Power Supply: AC 220-240V\~50Hz

Power Consumption: 1200W

NOTE: As a result of continual improvements, the design and specifications of the product within may differ slightly to the unit illustrated on the packaging.

Care and Cleaning

• Before cleaning, ensure that the heater is switched in the off position and is unplugged from the socket.
• Clean the exterior surfaces of the heater with a dry, soft cloth.
• Never use any form of detergents or solvents to clean the heater.
• Never spray with liquids or submerge in liquids or water.
  • DO NOT attempt to clean the interior of the heater.
  • DO NOT ATTEMPT TO OPEN THE CASE OF THIS HEATER at any time. There are no consumer serviceable parts inside this unit.
• When the heater is stored during the off season, neatly wind the power cord around the base of the heater to prevent any damage to the power cord.

Note: If the cordset of the appliance becomes damaged discontinue use.

Disposal

Do not dispose of packaging or the product through your household waste! The product and packaging are made from recyclable materials (plastics, metals, paper).

If the product is no longer suitable for use dispose of it in an environmentally friendly manner in accordance with your local council.

Warranty Conditions For Purchase In Australia

Any claim under this warranty must be made within 12 months of the date of purchase of the product. To make a claim under the warranty in Australia, take the product (with proof of purchase) to Place of Purchase.

GSM Retail Group bears reasonable, direct, expenses of claiming under the warranty in Australia. You maybe requested to submit details and proof to outlet for consideration or contact Consumer Service Centre phone number below..

This warranty is provided in addition to other rights and remedies you may have under law: our goods come with guarantees which cannot be excluded under the Australian Consumer Law (if purchased in Australia). You are entitled to replacement or refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The warranty excludes damage resulting from product misuse or product neglect. The warranty covers domestic use only and does not apply to commercial applications.

This warranty is given by GSM Retail Group

ABN: 53007682475

For Warranty and technical queries 1300 941 901

Warranty Exclusions

Damage to the appliance or any part through accident, misuse or negligence.

Gerard Sourcing & Manufacturing

GSM Retail Group

Consumer Service Centre : 1300 941 901

GSM Retail Group has a policy of continual improvement throughout the product range. As such the unit contained within may differ slightly from the unit illustrated on the pack.

MADE IN CHINA for GSM Retail Group Mistral is a registered trademark of GSM Retail Group

Cat. No. MRH120E April 2021