IB-DK2116-C - Computer Accessories Icy Box - Free user manual and instructions

Product Type	USB-C Docking Station
Model	IB-DK2116-C
Brand	Icy Box
Dimensions (L x W x H)	200 mm x 80 mm x 30 mm
Weight	400 g
Power Supply	USB-C PD 3.0, 100W input
Input Interface	USB-C 3.2 Gen 2 (male)
Output Ports	2x HDMI 2.0, 1x DisplayPort 1.4, 2x USB-A 3.2 Gen 2, 1x USB-C 3.2 Gen 2 (data), 1x Gigabit Ethernet, 1x 3.5mm audio
Max Display Resolution	4K @ 60Hz per port (dual monitor)
Max Display Outputs	3 monitors (via HDMI/DP combination)
Compatible Operating Systems	Windows 10/11, macOS 10.14+, Chrome OS, Linux
Material	Aluminum alloy + ABS plastic
Cable Length	20 cm (integrated)
Data Transfer Speed	Up to 10 Gbps (USB 3.2 Gen 2)
Ethernet Speed	10/100/1000 Mbps
Audio Support	3.5mm combo audio jack
Charging Pass-Through	Up to 85W to laptop
Maintenance	Wipe with dry cloth; avoid liquids
Safety Features	Over-current, over-voltage, short-circuit protection
Spare Parts / Reparability	No user-serviceable parts; contact support
Warranty	2 years
Package Contents	IB-DK2116-C unit, user manual

Frequently Asked Questions - IB-DK2116-C Icy Box

How many monitors can I connect with the IB-DK2116-C?

You can connect up to three monitors using the two HDMI ports and one DisplayPort. Dual monitors can run at 4K 60Hz, while triple monitor setup may reduce resolution depending on your laptop's GPU.

Does this dock support charging my laptop?

Yes, the IB-DK2116-C supports USB-C Power Delivery up to 100W input, delivering up to 85W to your laptop via pass-through. Ensure your laptop's USB-C port supports PD.

Is the IB-DK2116-C compatible with macOS?

Yes, it works with macOS 10.14 or later. However, macOS may limit multi-monitor support; check your Mac model's capabilities.

What Ethernet speeds are supported?

The dock features a Gigabit Ethernet port supporting 10/100/1000 Mbps speeds for stable wired network connections.

Can I use the USB-C port for data transfer?

Yes, the USB-C port supports data transfer up to 10 Gbps (USB 3.2 Gen 2). It can also be used for charging other devices.

Does the dock require external power?

Yes, to fully utilize all ports and power delivery, the dock must be connected to a power source via the included USB-C PD charger.

My monitor is not detected. What should I do?

First, check cable connections and ensure your monitor is on. Then update your laptop's graphics drivers. If using macOS, try resetting the NVRAM. Also verify that the dock's USB-C cable is fully inserted.

Is the IB-DK2116-C compatible with USB-A laptops?

No, the dock requires a USB-C port with at least USB 3.0 and DP Alt Mode support. It will not work with older USB-A only laptops.

Can I use the audio jack for headset and microphone?

Yes, the 3.5mm combo jack supports both audio output and microphone input on a single TRRS connector.

How do I clean and maintain the dock?

Unplug the dock and wipe it gently with a soft, dry cloth. Do not use any liquids or chemicals. Avoid exposing it to extreme temperatures or moisture.

USER MANUAL IB-DK2116-C Icy Box

Line drawing of a smartphone with a cable and connector, no text or symbols present

Manual IB-DK2116-C

Please read carefully the following information to prevent injuries, damage to material and device as well as data loss:

Warning levels

Signal words and safety codes indicate the warning level and provide immediate information in terms of the probability of occurrence as well as the type and severity of the consequences if the measures to prevent hazards are not complied with.

DANGER

Warns of a directly hazardous situation causing death or serious injury.

WARNING

Warns of a potentially hazardous situation that may cause death or serious injury.

CAUTION

Warns of a potentially hazardous situation that may cause minor injury.

IMPORTANT

Warns of a potential situation that may cause material or environmental damage and disrupt operative processes.

1. Risk of electrical shock

WARNING

Contact with parts conducting electricity

Risk of death by electrical shock

• Read the operating instructions prior to use
  • Make sure the device has been de-energised prior to working on it
• Do not remove contact protection panels
• Avoid contact with conducting parts
• Do not bring plug contacts in contact with pointed and metal objects
  • Use in intended environments only
• Operate the device using a power unit meeting the specifications of the type plate only!
• Keep the device/power unit away from humidity, liquid, vapour and dust
  • Do not modify the device
  • Do not connect the device during thunderstorms
• Approach specialist retailers if you require repairs

2. Hazards during assembly (if intended)

CAUTION

Sharp components

Potential injuries to fingers or hands during assembly (if intended)

• Read the operating instructions prior to assembly
• Avoid coming into contact with sharp edges or pointed components
  • Do not force components together
• Use suitable tools
  • Use potentially enclosed accessories and tools only

3. Hazards caused by a development of heat

IMPORTANT

Insufficient device/power unit ventilation

Overheating and failure of the device/power unit

• Prevent externally heating up components and ensure an exchange of air
• Do not cover the fan outlet and passive cooling elements

Manual IB-DK2116-C

• Avoid direct sunlight on the device/power unit
  • Guarantee sufficient ambient air for the device/power unit
• Do not place objects on the device/power unit

4. Hazards caused by very small parts and packaging

WARNING

Risk of suffocation

Risk of death by suffocation or swallowing

• Keep small parts and accessories away from children
• Store/dispose of plastic bags and packaging in an area that is inaccessible to children
  • Do not hand over small parts and packaging to children

5. Potential data loss

IMPORTANT

Data lost during commissioning

Potentially irreversible data loss

• Always comply with the information in the operating instructions/quick installation guide
• Exclusively use the product once the specifications have been met
• Back up data prior to commissioning
• Back up data prior to connecting new hardware
• Use accessories enclosed with the product

6. Cleaning the device

IMPORTANT

Harmful cleaning agents

Scratches, discolouration, damage caused by moisture or short circuit in the device

• Disconnect the device prior to cleaning
• Aggressive or intense cleaning agents and solvents are unsuitable
  • Make sure there is no residual moisture after cleaning
  • We recommend cleaning devices using a dry, anti-static cloth

7. Disposing of the device

IMPORTANT

Environmental pollution, unsuitable for recycling

Potential environmental pollution caused by components, recycling circle interrupted

This icon on product and packaging indicates that this product must not be disposed of as part of domestic waste. In compliance with the Waste Electrical and Electronic Equipment Directive (WEEE) this electrical device and potentially included batteries must not be disposed of in conventional, domestic waste or recycling waste. If you would like to dispose of this product and potentially included batteries, please return it to the retailer or your local waste disposal and recycling point.

If you have any questions, please do not hesitate to contact our support at [e-mail] or visit our website at www.icybox.de.

Handbuch IB-DK2116-C

1. LED for power (blue)
2. USB 3.2 Gen 1 Type-A interface, data transfer rates up to 5 Gbit/s and 5 V/0.9 A charging support
3. microSD 2.0 card reader, data transfer rates up to 25 MB/s
4. SD 2.0 card reader, data transfer rates up to 25 MB/s
5. 3.5 mm headset combo jack

1. Gigabit LAN RJ45 interface
2. 2x USB 2.0 Type-A interface, data transfer rates up to 480 Mbit/s and 5 V/0.5 A charging support
3. 1x USB 3.2 Gen 1 Type-A interface, data transfer rates up to 5 Gbit/s and 5 V/0.9 A charging support
4. DisplayPort 1.4 interface with up to 3840x2160@60 Hz
5. 2x HDMI ^® 2.0 interface with up to 3840x2160@60 Hz
6. USB Type-C ^® PD 3.0 interface with Power Delivery support up to 100 watts (no data transfer)

Manual IB-DK2116-C

USB version information
Legacy USB standards Current USB standards Data transfer rate
USB 3.0 = USB 3.1 (Gen 1) = USB 3.2 Gen 1 = 5 Gbit/s
USB 3.1 = USB 3.1 (Gen 1) = USB 3.2 Gen 1 = 5 Gbit/s
USB 3.2 (Gen 1x2) = USB 3.2 Gen 1x2 = 20 Gbit/s

Requirements

• USB Type-C ^ enabled Windows ^ / macOS ^ computer
  • Power Delivery and DP Alt Mode support
  • Maximum resolution of 4K@60 Hz only via Type-C ^® DP Alt Mode supported host computers with DP 1.4 (DSC)
• The device is compatible with Thunderbolt ^TM 3 / 4 equipped computers

USB Type-C®

Not all USB Type-C® host ports support the full functionality of the USB Type-C® standard. Some ports might only provide data transfer without supporting Power Delivery or DP Alt Mode over USB.

USB Type-C ^TM ≠ USB Type-C ^TM

Important!

This ICY BOX product requires the usage of DisplayPort™ Alt Mode technology over the USB Type-C™ connector. Not all computers, notebooks or tablets with a USB Type-C™ interface support the DisplayPort™ Alt Mode.

Please check the specifications of your computer system as well as its USB Type-CTM interface or use the ICY BOX product with a ThunderboltTM 3 connector.

To use this dock to its full potential, make sure that the host USB Type-® port of your computer supports USB Power Delivery and DP Alt Mode or Thunderbolt™ 3 / 4.

Please consult your host PC documentation or contact the PC manufacturer to confirm compatibility with these technologies. For safety, check whether the host PC Bios Version is the latest and confirm compatibility with USB Type-C® Power Delivery and/or DP Alt Mode before application.

- the Alt Mode HDMI ^® (4K), the HDMI ^® / DisplayPort ^™ 1 (4K) and HDMI ^® / DisplayPort ^™ 2 (4K) interfaces can be used.

Manual IB-DK2116-C

Starting up

1. Connect the USB Type-C ^® cable to the supported USB Type-C ^® interface of your computer.

Illustration of a USB drive connected to a laptop keyboard, with an arrow indicating the process (no text or symbols present)

1. Connect your devices to the corresponding interfaces of the dock.

Illustration of connected electronic devices with connectors and ports (no text or symbols)

Manual IB-DK2116-C

Use of memory card slots

SD card

Insert the SD card into the SD card slot with the bevelled corner first. The golden PINs of the card must show downwards.

microSD card

Insert the microSD card into the microSD card slot with the bevelled corner first. The golden PINs of the card must show downwards.

Single-LUN - the card reader can only work with one memory card at a time

Manual IB-DK2116-C

Configure a display device

Please set up your display settings according to your operating system and requirements.

For detailed information refer to the corresponding operation manual and description of your operating system.

Note: Video output capabilities are dependent on the video graphics card and hardware specifications of your connected host computer. Certain video graphics cards and operating systems have limited MST and DisplayPort ^® support, while some monitors will also limit the available resolution.

Supported video resolutions

The IB-DK2116-C supports 4K (ultra HD) resolutions if the connected displays and the graphics unit support it.

Supported video resolutions

Video matrix design (USB Type-C* DP Alt Mode, DP 1.2), maximum resolutions (Windows)
	Inputs (plug-in) Output
Number of displays	HDMI * 1	HDMI * 2	DP HDMI	* 1 HDMI	* 2 DP
Triple video output	√√√			1600x900@60 Hz 1600x900@60 Hz 1600x900@60 Hz
Dual video output	√	√		1920x1080@60 Hz 1920x1080@60 Hz
		√	√		1920x1080@60 Hz 1920x1080@60 Hz
	√		√	1920x1080@60 Hz 1920x1080@60 Hz
Single video output	√			3840x2160@30 Hz
		√			3840x2160@30 Hz
			√			3840x2160@30 Hz

Video matrix design (USB Type-C° DP Alt Mode, DP 1.4 DSC*), maximum resolutions (Windows)
	Inputs (plug-in) Output
Number of displays HDMI ° 1 HDMI ° 2 DP HDMI				° 1 HDMI	° 2 DP
Triple video output	√√√			3840x2160@30 Hz 3840x2160@30 Hz 3840x2160@30 Hz
Dual video output	√	√		3840x2160@60 Hz 3840x2160@60 Hz
		√	√		3840x2160@60 Hz 3840x2160@60 Hz
	√		√	3840x2160@60 Hz 3840x2160@60 Hz
Single video output	√			3840x2160@60 Hz
		√			3840x2160@60 Hz
			√			3840x2160@60 Hz

Video matrix design (USB Type-C° DP Alt Mode), maximum resolutions (macOS)
	Inputs (plug-in) Output
Number of displays	HDMI * 1	HDMI * 2	DP HDMI	*1 HDMI	*2 DP
1/2/3-fold video output	✓✓✓			3840x2160@60 Hz only mirrored (SST)

* DSC (Display Stream Compression) support necessary

Manual IB-DK2116-C

Windows® display configuration

NOTE: The screenshots might vary slightly with the operating system.

Extended monitor application under MST technology (MultiStreamTransport protocol)

Arrange your displays

Once the extra monitors are connected, they can be configured to either mirror mode, extended mode or to the setting of the primary display.

e.g: extending your monitors

• Position the mouse anywhere on the Windows ^® desktop
• Right-click and select Display settings to bring up the configuration window.
• Refer to the Display configuration section

• Identify your monitors by clicking the Identify button.
• Select the relevant monitor for the following settings by clicking the identified monitor symbol

Manual IB-DK2116-C

- Select Multiple displays > Extend desktop to this display if you wish to extend a monitor.

Multiple displays

2.

- Click Keep changes to confirm and exit.

- Once the setting is completed, simply drag and drop the application icons to arrange your monitors. (However, some applications may not support the display on the extended desktop).

Manual IB-DK2116-C

Setting the right resolution and frequency of your displays

There are two possibilities to choose the resolution of the selected monitor:

1. Standard

• Identify your monitors by clicking the Identify button.
• Select the relevant monitor by clicking the identified monitor symbol.
• Click on Display resolution

1.

- Choose the right resolution from the drop-down menu. Refer to the video matrix table!

2.

- Click Keep changes to confirm and exit.

Manual IB-DK2116-C

2. Advanced display settings

• Identify your monitors by clicking the Identify button.
• Click on Advanced display settings

Multiple displays

Multiple displays

Extend desktop to this display

Make this my main display

1.

Graphics settings

A new page opens up

• Select the relevant monitor by clicking Choose display
• Click on Display adaptor properties for Display X

← Settings

- □ ×

Advanced display settings

Choose display

2.

Select a display to view or change the settings for it.

Display information

LG Ultra HD

Display 2: Connected to Intel(R) UHD Graphics 620

Desktop resolution

1920×1080

Active signal resolution

1920×1080

Refrath rate (Hz)

30 Hz

Bit depth

ふ-ふか

Colour format

RGB

Colour space

Standard dynamic range (SDR)

Get help

Grze beedlack

Manual IB-DK2116-C

A new window opens up

- Click on List All Modes

4.

A new window opens up

- Click on a valid mode according to your demands.

Repeat for each attached monitor if necessary.

Manual IB-DK2116-C

macOS ^® Display configuration

Once the extra monitors are connected, they can be configured to mirror mode or extend mode.

- Click on System Preferences

- Click on Displays

A new window opens up

- Click Arrangement

Manual IB-DK2116-C

- Select the corresponding monitor symbol by clicking and holding the symbol of the monitor that shall be placed in order to do the positioning.

To set up scaled resolutions of the monitor displays, click the Display tab. In the window that now opens for the respective display, you can set your desired resolutions separately. Select the option Scaled and then select the appropriate size in the field below.

Manual IB-DK2116-C

Advanced display settings

Hold down the option key and click on Scaled again and an advanced menu for setting resolution and repetition frequency opens.

Please select your preferred settings here.

Repeat for each attached monitor if necessary.

Handbuch IB-DK2116-C

Verpackungsinhalt

Illustration of a USB drive connected to a laptop keyboard, with an arrow indicating the process (no text or symbols present)

Illustration of connected electronic devices with connectors and ports (no text or symbols)

Handbuch IB-DK2116-C

Handbuch IB-DK2116-C

© Copyright 2023 by RaidSonic Technology GmbH. All Rights Reserved. The information contained in this manual is believed to be accurate and reliable. RaidSonic Technology GmbH assumes no responsibility for any errors contained in this manual. RaidSonic Technology GmbH reserves the right to make changes in the specifications and/or design of the above-mentioned product without prior notice. The diagrams contained in this manual may also not fully represent the product that you are using and are there for illustration purposes only. RaidSonic Technology GmbH assumes no responsibility for any differences between the product mentioned in this manual and the product you may have. DisplayLink ^ is the registered trademark of DisplayLink Corp. in the EU, the US, and other countries DisplayPort ^ and the DisplayPort ^ logo are trademarks owned by the Video Electronics Standards Association (VESA ^ ) in the United States and other countries. The terms HDMI ^ and HDMI ^ High-Definition Multimedia Interface, and the HDMI ^ logo are trademarks or registered trademarks of HDMI ^ LA, Inc. in the United States and other countries. Apple and macOS are registered trademarks of Apple Computer Inc. Microsoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation.