Orbi RBR20 - Home Automation NETGEAR - Free user manual and instructions

Product Type	Mesh WiFi Router (Base Unit)
Brand	NETGEAR
Model	Orbi RBR20
WiFi Standard	802.11ac (WiFi 5), Dual-Band
Speed	Up to 2.2 Gbps (AC2200)
Bands	2.4 GHz (up to 400 Mbps) + 5 GHz (up to 1.7 Gbps)
Number of Ethernet Ports	2 Gigabit (1 WAN, 1 LAN)
USB Ports	None
Processor	Qualcomm IPQ4019 Quad-Core 717 MHz
Memory	256 MB Flash, 256 MB RAM
Dimensions (W x D x H)	6.4 x 4.3 x 2.1 in (163 x 110 x 54 mm)
Weight	1.2 lbs (544 g)
Power Supply	12V DC, 2.5A
Power Consumption	Typical 12W, Maximum 24W
Operating Temperature	32°F to 104°F (0°C to 40°C)
Security	WPA2-PSK, WPA-PSK, Guest Network, Firewall
LED Indicators	Power, Internet, WiFi, Ethernet, Ring LED
Mounting Options	Desktop placement only
Cleaning and Maintenance	Wipe with dry cloth; keep vents clear; avoid liquids.
Repairability	No user-serviceable parts; professional service recommended.
Included Accessories	Orbi RBR20 router, Ethernet cable, power adapter, quick start guide

Frequently Asked Questions - Orbi RBR20 NETGEAR

How do I set up my Orbi RBR20?

Download the Orbi app from the App Store or Google Play. Follow the in-app instructions to create a NETGEAR account, scan the QR code on the router, and connect your modem. The app guides you through naming your network and setting a password.

What is the range of the Orbi RBR20?

The Orbi RBR20 covers up to 2,000 sq ft per unit. With additional satellites, you can extend coverage to larger homes.

How do I reset the Orbi RBR20 to factory defaults?

Locate the reset button on the bottom of the router. Use a paperclip to press and hold it for about 10 seconds until the ring LED blinks amber. Release and wait for the router to reboot.

Can I use the Orbi RBR20 with a cable modem?

Yes, the Orbi RBR20 is compatible with any cable, DSL, or fiber modem. Connect the modem to the yellow WAN port using the included Ethernet cable.

How do I update the firmware on my Orbi RBR20?

Open the Orbi app or log in to the router's web interface at orbilogin.com. Go to Settings > Firmware Update and check for updates. If available, click Update and wait for the router to restart.

What is the difference between 2.4 GHz and 5 GHz bands?

The 2.4 GHz band offers better range and wall penetration but lower speeds. The 5 GHz band provides faster speeds but shorter range. Orbi automatically steers devices to the best band.

How can I improve WiFi signal strength?

Place the Orbi router in a central location, away from obstacles like metal and thick walls. Keep it elevated and away from electronics. For larger homes, add an Orbi satellite.

Is the Orbi RBR20 compatible with Alexa or Google Assistant?

Yes, you can enable the NETGEAR Orbi skill on Amazon Alexa or use Google Assistant to control your network with voice commands, such as turning on guest Wi-Fi or checking internet status.

How do I set up a guest network?

Open the Orbi app and go to Settings > Guest Network. Toggle Enable Guest Network and set a network name and password. You can also control whether guests can see each other.

What should I do if my Orbi RBR20 loses internet connection?

First, restart your modem and then the Orbi router. Check the LED: if magenta, the internet is down. Contact your ISP. Ensure the Ethernet cable is securely connected to the WAN port. Try a different cable.

USER MANUAL Orbi RBR20 NETGEAR

Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support to register your product, get help, access the late downloads and user manuals, and join our community. We recommend that you only ofcial NETGEAR support resources.

Compliance and Conformity

For regulatory compliance information including the EU Declaration of Conformity, https://www.netgear.com/about/regulatory/.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAI. Any non-NETGEAR trademarks are used for reference purposes only.

Contents

Chapter 1 Overview

Orbi Router and Satellite Hardware Overviews....9
Orbi Router Model RBR50 Hardware Overview....9
Orbi Satellite Model RBS50 Hardware Overview....10
Orbi Router Model RBR40 Hardware Overview....11
Orbi Satellite Model RBS40 Hardware Overview....12
Orbi Router Model RBR20 Hardware Overview....13
Orbi Satellite Model RBS20 Hardware Overview....14
Orbi Wall Plug Satellite Model RBW30 Hardware Overview....15
LED Behavior....15
Orbi WiFi System LEDs....15
Optional Orbi Add-On Satellite LEDs....16
Connect Your Router....17
Place Your Satellite....18
Examples of Placement for One Satellite....18
Examples of Placement for Multiple Satellites......20
Sync Your Orbi Satellite....22
Sync a Satellite From an Orbi WiFi System....22
Sync an Add-On Satellite....23
Log In to Your Router and Add Satellites to Your Network.....23
Set Up an Ethernet Backhaul Connection....24
Download the NETGEAR Orbi App....27

Chapter 2 Connect to the Network and Access the Router

Connect to the Network....29

Wired Connection....29

WiFi Connection....29

WiFi Connection Using WPS....29

Labels....30

Types of Logins....31

Use a Web Browser to Access the Router....31

Automatic Internet Setup....31

Log In to Orbi Web Interface....33

Change the Language....33

Access the Orbi Router With NETGEAR genie App....34

Orbi WiFi System

Chapter 3 Specify Your Internet Settings

Use the Internet Setup Wizard....36

Manually Set Up the Internet Connection....36

Specify an Internet Connection Without a Login......36

Specify an Internet Connection That Uses a Login......38

Specify IPv6 Internet Connections....39

Requirements for Entering IPv6 Addresses....41

Use Auto Detect for an IPv6 Internet Connection....41

Use Auto Cong for an IPV6 Internet Connection....42

Set Up an IPv6 6rd Tunnel Internet Connection....43

Set Up an IPv6 6to4 Tunnel Internet Connection....45

Set Up an IPv6 Pass Through Internet Connection....47

Set Up an IPv6 Fixed Internet Connection....47

Set Up an IPv6 DHCP Internet Connection....48

Set Up an IPv6 PPPoE Internet Connection....50

Change the MTU Size....52

Chapter 4 Control Access to the Internet

Set Up Parental Controls....55

Allow or Block Access to Your Network....55

Use Keywords to Block Internet Sites....57

Delete Keywords....59

Avoid Blocking on a Trusted Computer....59

Block Services From the Internet....60

Manage Network Access Control Lists....61

Schedule When to Block Internet Sites and Services....62

Set Up Security Event Email Notifications....63

Chapter 5 Optimize Performance

WiFi Multimedia Quality of Service....66

Improve Network Connections With Universal Plug N Play......66

Chapter 6 Specify Network Settings

View or Change WAN Settings....70

Dynamic DNS....71

Set Up a New Dynamic DNS Account....71

Specify a DNS Account That You Already Created....72

Change the Dynamic DNS Settings....73

Set Up a Default DMZ Server....73

Change the Router's Device Name....74

Change the LAN TCP/IP Settings....75

Use the Router as a DHCP Server....77

Disable the DHCP Server Feature in the Router....78

Orbi WiFi System

Manage Reserved LAN IP Addresses....79

Reserve an IP Address....79

Edit a Reserved IP Address....80

Delete a Reserved IP Address Entry....80

Custom Static Routes....81

Set Up a Static Route....82

Edit a Static Route....83

Delete a Static Route....83

Specify Basic WiFi Settings....84

Change the WiFi Password or Security Level......86

Set Up a Guest WiFi Network....87

View or Change Advanced WiFi Settings....88

Use the Router as a WiFi Access Point....88

Generate a New Backhaul Password....90

Set Up a Bridge for a Port Group or VLAN Tag Group......90

Set Up a Bridge for a Port Group....91

Set Up a Bridge for a VLAN Tag Group....91

Set Up an IPTV Port to Lease an Intranet Port....93

Enable British Telecom IGMP Proxy Support....94

Chapter 7 Manage Your Network

Update the Router and Satellite Firmware....96

Check for Firmware Updates....96

Manually Update Firmware....97

Manually Update Satellite Firmware....97

Manually Update Router Firmware....98

Change the admin Password....99

Set Up Password Recovery....99

Recover the admin Password....100

View Router Status....101

Display Internet Port Statistics....102

Check the Internet Connection Status....103

View Satellite Status....103

View and Manage Logs of Router Activity....104

View Devices Connected to the Network or Edit Device

Information....105

View Devices Connected to the Network....105

Edit Device Information on the Attached Devices Page......106

View Satellites Connected to the Network or Edit Satellite

Information....107

View Satellites Connected to the Network....107

Edit Satellite Information That Displays On the Attached Devices

Page....108

Manage the Orbi Outdoor Satellite LED Lighting....109

Orbi WiFi System

Enable the Sync Button....109

Turn the Satellite LED Lighting On or Off....110

Set LED Lighting Brightness....110

Schedule When to Turn On LED Lighting....111

Monitor Internet Trafc....112

Manage the Router Conguration File....113

Back Up Settings....114

Erase the Current Conguration Settings....114

Restore Conguration Settings....115

Set Up Remote Management....115

Use Remote Access....117

Remotely Access Your Router Using the genie App....117

Chapter 8 Customize Internet Trafc Rules for Ports

Port Forwarding to a Local Server....119

Set Up Port Forwarding to a Local Server....119

Add a Custom Port Forwarding Service....120

Edit a Port Forwarding Service....121

Delete a Port Forwarding Entry....122

Application Example: Make a Local Web Server Public......122

How the Router Implements the Port Forwarding Rule......123

Port Triggering....123

Add a Port Triggering Service....124

Enable Port Triggering....125

Application Example: Port Triggering for Internet Relay Chat.125

Chapter 9 Use VPN to Access Your Network

Set Up a VPN Connection....128

Specify VPN Service in the Router....128

Install OpenVPN Software....129

Install OpenVPN Software on Your Windows Computer.....129

Install OpenVPN Software on Your Mac Computer......132

Install OpenVPN Software on an iOS Device....133

Install OpenVPN Software on an Android Device....133

Use a VPN Tunnel on Your Windows Computer....134

Use VPN to Access Your Internet Service at Home......136

Set Up VPN Client Internet Access in the Router......136

Block VPN Client Internet Access in the Router....137

Use a VPN Tunnel to Access Your Internet Service at Home.....138

Chapter 10 Troubleshooting

Quick Tips....140

Sequence to Restart Your Network....140

WiFi Settings....140

Orbi WiFi System

Network Settings....140

The Router and Satellite Do Not Sync....140

Cannot Log In to the Router....142

Cannot Access the Internet....142

Troubleshoot Internet Browsing....144

Troubleshoot PPPoE....144

WiFi Connectivity....145

Troubleshoot Your Network Using the Ping Utility......146

Test the LAN Path to Your Router....146

Test the Path From Your Computer to a Remote Device.....147

Chapter 11 Supplemental Information

Factory Settings for Orbi Routers....149

Factory Settings for Orbi Router Model RBR50....149

Factory Settings for Orbi Router Model RBR40....151

Factory Settings for Orbi Router Model RBR20....153

Factory Settings for Orbi Satellites....155

Factory Settings for Orbi Satellite Model RBS50....155

Factory Settings for Orbi Satellite Model RBS40......157

Factory Settings for Orbi Satellite Model RBS20....159

Factory Settings for Orbi Wall Plug Satellite Model RBW30...161

Technical Specifications for Orbi Routers....163

Technical Specifications for Orbi Router Model RBR50......163

Technical Specifications for Orbi Router Model RBR40......164

Technical Specifications for Orbi Router Model RBR20......165

Technical Specifications for Orbi Satellites....167

Technical Specifications for Orbi Satellite Model RBS50......167

Technical Specifications for Orbi Router Model RBS40......169

Technical Specifications for Orbi Router Model RBS20......170

Technical Specifications for Orbi Wall Plug Satellite Model

RBW30....171

1

Overview

The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Ir service. The Orbi router connects to your modem or gateway. The Orbi satellite the WiFi signal throughout your home.

This manual describes how to manage your Orbi WiFi System from your Orbi web interface. You can manage any add-on Orbi satellite from the Orbi router interface.

If you own one of the following add-on Orbi satellites, you can nd more info about your satellite from its user manual, which is available at https://www.netgear.com/support/:

• Orbi Outdoor Universal Satellite (model RBS50Y)
• Orbi Voice (model RBS40V)

This chapter contains the following sections:

• Orbi Router and Satellite Hardware Overviews
• LED Behavior
• Connect Your Router
• Place Your Satellite
• Sync Your Orbi Satellite
• Set Up an Ethernet Backhaul Connection
• Download the NETGEAR Orbi App

For more information about the topics covered in this manual, visit the support at https://www.netgear.com/support/.

Note: This manual refers to all Orbi router models as the router and refers to all Orbi satellite models (including the Orbi wall plug satellite) as the satellite.

Orbi Router and Satellite Hardware Overviews

Different types of Orbi routers and satellites are available. To determine which model you own, look on the router or satellite label for the model number. For information about what the label might look like, see Labels on page 30.

The following sections display the hardware features available for different Orbit and satellites.

Orbi Router Model RBR50 Hardware Overview

White cylindrical device labeled 'orbi' with a blue top, no additional text or symbols visible

Figure 1. Orbi router model RBR50, front and back views

1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. USB port

Orbi WiFi System

1. Power On/Off button
2. Power LED
3. DC Power connector
4. Reset button

Orbi Satellite Model RBS50 Hardware Overview

Figure 2. Orbi satellite model RBS50, front and back views

1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. USB port
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button

Orbi Router Model RBR40 Hardware Overview

White orbi-branded electronic device with blue top and 'orbi' branding (no additional text or symbols visible)

1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button

Orbi WiFi System

Orbi Satellite Model RBS40 Hardware Overview

Figure 4. Orbi satellite model RBS40, front and back views

1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC Power connector
7. Reset button

Orbi WiFi System

Orbi Router Model RBR20 Hardware Overview

1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet port
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button

Orbi WiFi System

Orbi Satellite Model RBS20 Hardware Overview

Figure 6. Orbi satellite model RBS40, front and back views

1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC Power connector
7. Reset button

Orbi WiFi System

Orbi Wall Plug Satellite Model RBW30 Hardware Overv

Figure 7. Orbi wall plug satellite model RBW30, front and back views

1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Reset button

LED Behavior

When you sync a satellite to the router, the LED behavior for a satellite that WiFi system is different from the LED behavior for add-on satellites.

Orbi WiFi System LEDs

The following table describes the LED behavior for an Orbi router and Orbi sa that are purchased together and come in the same package.

Orbi WiFi System

Table 1. Orbi WiFi System router and satellite LED descriptions

	LED BehaviorLED
Power LED	The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED.Solid green. Power is on.Solid amber. The router or satellite is booting.Blinking amber. The router or satellite is resetting to factory default settings.Blinking red. The rmware is corrupted.Off. Power is not supplied.
Router ring LED	The ring LED is located on the top.Pulsing white. The router is booting or someone pressed the Sync button.Off. The router nished booting and is working normally.Solid white. The router is resetting to factory default settings.Solid magenta. The router cannot connect to the Internet. See Cannot Access the Interne on page 142.
Satellite ring LED	This satellite is included when you buy an Orbi router. The ring LED is located on thePulsing white. The satellite is booting.Blue for three minutes. The connection between the satellite and the router is good.Amber for three minutes. The connection between the satellite and the router is fair.Magenta. The satellite failed to sync to the router. See The Router and Satellite Do No on page 140.Off. The satellite synced to the router and is working normally.

Optional Orbi Add-On Satellite LEDs

You can purchase add-on Orbi satellites (sold separately) and add them to your network.

Orbi WiFi System

Table 2. Orbi add-on satellite LED description

	LED BehaviorLED
Power LED	The Power LED is located above thePower On/Offbutton on the rear panel.Note:The wall plug satellite does not include a Power LED.Solid green.Power is on.Solid amber.The satellite is rebooting.Blinking amber.The satellite is resetting to factory default settings.Blinking red.The rmware is corrupted.Off.Power is not supplied.
Add-on satellite ring LED	Optional add-on satellites are sold separately and can be added to your Orbi network. T ring LED is located on the top.Pulsing white.The satellite is booting.Solid white.The satellite is ready to sync to the router (press theSyncbutton).Blue for three minutes.The connection between the satellite and the router is good.Amber for three minutes.The connection between the satellite and the router is fair.Magenta.The satellite is not connected to the router or is not getting an IP address.Off.The satellite synced to the router and is working normally.

Connect Your Router

To cable your router:

1. Unplug your modem's power, leaving the modem connected to the wall jack your Internet service.

If your modem uses a battery backup, remove the battery.

1. Plug in and turn on your modem.

If your modem uses a battery backup, put the battery back in.

Orbi WiFi System

1. Connect your modem to the Internet port of your router with the yellow Etl cable that came with your router.

Two wireless devices connected by cables, one with a switch and cable, the other a white cylindrical device (no visible text or symbols)

The router shown in this is the Orbi router (model RBR50). The same setup to all Orbi routers.

1. Connect the power adapter to your router and plug the power adapter into

2. If the Power LED does not light, press the Power On/Off button on the rear of the router.

Place Your Satellite

If your satellite came with your Orbi WiFi System, the satellite attempts to sync router. If you bought an add-on satellite, you must manually sync your satellite. information, see Sync Your Orbi Satellite on page 22.

Note that your satellites must be within range of your router's WiFi signal in order to sync with the router. Use each satellite's ring LED to help you determine what place your satellite.

Examples of Placement for One Satellite

The following images are examples of where to place your router and satellite. router shown in the following images is the Orbi router model RBR50 and the shown in the images is the Orbi satellite model RBS50.

Orbi WiFi System

Illustration of a smart home with circular sensor placements and connected devices (no text or symbols)

Figure 8. Single-story house with one Orbi satellite

Orbi WiFi System

Architectural cross-section diagram of a modern home with living room, car, and air conditioner unit (no text or symbols)

Figure 9. Multilevel house with one Orbi satellite

Examples of Placement for Multiple Satellites

If you own more than one Orbi satellite, we recommend that you place your the middle of your home with the satellites placed on opposite sides of your router shown in the following images is the Orbi router model RBR50 and the shown in the images are the Orbi satellites model RBS50.

If you own multiple Orbi wall plug satellites model RBW30, you might need to the satellites closer to the router. Use the satellite ring LED to determine the placement for your satellites.

Orbi WiFi System

Illustration of a modern house with three circular gauges and surrounding greenery (no text or symbols)

Figure 10. Single-story house with two Orbi satellites

If you have a multi-level house, place the satellites on different oors.

Architectural illustration of a multi-story residential house with visible internal components and concentric circular wave patterns (no text or symbols)

Figure 11. Multilevel house with two Orbi satellites

Orbi WiFi System

Sync Your Orbi Satellite

The sync process for your satellite depends on whether your satellite came with Orbi WiFi System, or if your satellite is an add-on satellite.

Sync a Satellite From an Orbi WiFi System

The Orbi WiFi System includes an Orbi router and either one or two satellites. satellite in the WiFi system is preset to automatically nd and sync to the WiFi from the Orbi router in the same WiFi system.

To sync your satellite:

1. Place your satellite.

For more information, see Place Your Satellite on page 18.

1. Connect the satellite to a power source.

2. If the Power LED on the back of the satellite does not light, press the Pc button.

The satellite ring LED pulses white. The satellite automatically nds the Orbi r WiFi signal and attempts to sync to the Orbi router.

The satellite ring LED lights one of the following colors for about three min then turns off:

- Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

- Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite to the Orbi router.

- Magenta. The Orbi router and satellite failed to sync.

1. If the satellite ring LED is magenta, move the satellite closer to the router sync the satellite to the router:

a. Press the Sync button on the back of the router.

b. Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router. The satellite ring LED I amber, or magenta as described in Step 3 of this procedure and then to

1. Repeat Steps 1-4 if your Orbi WiFi System came with a second satellite.

Orbi WiFi System

Sync an Add-On Satellite

If you already set up an Orbi router and satellite are adding an optional add (sold separately), follow these steps.

To sync your add-on satellite:

1. Place your satellite.

For more information, see Examples of Placement for Multiple Satellites on pa 20.

1. Connect the satellite to a power source.
2. If the Power LED on the back of the satellite does not light, press the Pc button.
3. Wait about two minutes for the satellite ring LED to light solid white.
4. Press the Sync button on the back of the satellite and within two minutes, Sync button on the back of your Orbi router.

The satellite ring LED pulses white, then lights one of the following colors f three minutes, and then turns off:

- Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

- Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite to the Orbi router.

- Magenta. The Orbi router and satellite failed to sync. Move the satellite (to the router and try again.

Log In to Your Router and Add Satellites to Your N

You can use the router web interface to add a satellite to your Orbi network.

To add a satellite to your Orbi network using the router web interface:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

Orbi WiFi System

The BASIC Home page displays.

4. Select Add Orbi Satellite.

The Place Your Satellite page displays.

1. Follow the instructions about where to place your satellite in your house.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Pc button.
4. Click the NEXT button.
5. Wait about two minutes for the satellite's ring LED to light solid white.
6. Press the Sync button on the satellite.

The satellite's ring LED pulses white.

1. Click the SYNC button in the router web interface.

The router attempts to sync with the satellite.

The satellite's ring LED lights one of the following colors for about three m and then turns off:

• Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite (to the router and try again.

Set Up an Ethernet Backhaul Connection

Your Orbi satellite automatically connects wirelessly to your Orbi router or another satellite to create a wireless backhaul, or you can use an Ethernet cable to co satellite to your router or another satellite to create a wired backhaul connection. Before you set up an Ethernet backhaul connection, make sure that you update rmware on all your Orbi devices.

The following image shows how to connect your Orbi satellites to your Orbi re create an Ethernet backhaul connection.

Orbi WiFi System

Three white wireless devices connected by gray cables, each with a network of ports (no text or symbols visible)

Figure 12. Satellites connected to the router's Ethernet ports

The following image shows another way to connect your Orbi satellites to your router to create an Ethernet backhaul connection.

Three white wireless devices with connected ports and cables, shown from different angles (no text or symbols visible)

Figure 13. Satellite 1 connected to router and satellite 2 connected to satellite 1

The following image shows how to connect your Orbi satellites and your Orbi an Ethernet switch.

Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps sure the switch ports are 1 Gbps or faster.

Orbi WiFi System

Three white server units connected by gray cables to a central network switch (no text or symbols visible)

Figure 14. Ethernet backhaul connection using a switch

Orbi WiFi System

Download the NETGEAR Orbi App

You can use the NETGEAR Orbi app to set up your Orbi network.

To nd the app, scan a QR code or search for NETGEAR Orbi in the Apple or Google Play Store. Launch the NETGEAR Orbi app on your mobile device at the prompts.

Download on the App Store

GET IT ON Google Play

2

Connect to the Network and Acc the Router

This chapter contains the following sections:

• Connect to the Network
• Labels
• Types of Logins
  • Use a Web Browser to Access the Router
• Change the Language
• Access the Orbi Router With NETGEAR genie App

Orbi WiFi System

Connect to the Network

You can connect to the Orbi network through a wired or WiFi connection. If your computer to use a static IP address, change the settings so that it uses Host Conguration Protocol (DHCP).

Wired Connection

You can connect your computer to the router using an Ethernet cable and join router's local area network (LAN).

To connect your computer to the router with an Ethernet cable:

1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the router's Ethernet. Your computer connects to the local area network (LAN). A message might on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

To nd and select the WiFi network:

1. Make sure that the router or satellite is receiving power (its Power LED is
2. On your WiFi-enabled computer or mobile device, nd and select the WiFi net. The WiFi network name is on the router label. The WiFi network name is for the router and the satellite in the Orbi WiFi System.

Note: If you bought the router and the satellite separately, their default WiFi names are different.

1. Join the WiFi network and enter the WiFi password.

The password is on the router label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

WiFi Connection Using WPS

You can connect to the router's WiFi network with Wi-Fi Protected Setup (WPS) can nd and select the WiFi network.

Orbi WiFi System

To use WPS to connect to the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
3. Press the Sync button on the router.
4. Within two minutes, on your WiFi-enabled computer or mobile device, press it button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Labels

The router label shows the login information, the WiFi network name and password, the router's MAC address, and the router's serial number. The following is an important point of what the router label might look like:

Figure 15. Router label

The satellite label shows the WiFi network name and password, the satellite's M address, and the satellite's serial number. The following is an example of what satellite label might look like:

Figure 16. Satellite label

Orbi WiFi System

Types of Logins

Separate types of logins serve different purposes. It is important that you under the difference so that you know which login to use when.

Types of logins:

• Internet service login. The login that your Internet service provider (ISP) gave logs you in to your Internet service. Your service provider gave you this log information in a letter or some other way. If you cannot nd this login infor contact your service provider.
• WiFi network key or password. Your router and satellite are preset with the WiFi network name (SSID) and password for WiFi access. This information is router label and the satellite label.
• Router login. This logs you in to the router interface from a web browser

Use a Web Browser to Access the Rout

When you connect to the network (either with WiFi or with an Ethernet cable), use a web browser to access the router to view or change its settings. The access the router, the NETGEAR installation assistant automatically checks to see router can connect to your Internet service.

Automatic Internet Setup

You can set up your router automatically, or you can use a web browser to router and set up your router manually. Before you start the setup process, ge information and make sure that the computers and devices in the network use settings described here.

When your Internet service starts, your Internet service provider (ISP) typically give all the information needed to connect to the Internet. For DSL service, you might the following information to set up your router:

• The ISP congruration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is

If you cannot locate this information, ask your ISP to provide it. When your In connection is working, you no longer need to launch the ISP login program or

Orbi WiFi System

computer to access the Internet. When you start an Internet application, your ro automatically logs you in.

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your router:

1. Turn the router on by pressing the On/Off button.

2. Make sure that your WiFi-enabled computer or mobile device is connected to router with an Ethernet cable (wired) or wirelessly with the preset security set listed on the label.

Note: If you want to change the router's WiFi settings, use a wired connecti avoid being disconnected when the new WiFi settings take effect.

1. Launch a web browser.

The page that displays depends on whether you accessed the router before:

- The rst time that you set up the Internet connection for your router, the goes to orbilogin.com, and the Orbi login page displays.

- If you already set up the Internet connection, enter orbilogin.com in the field for your browser to start the installation process.

1. Follow the onscreen instructions.

The router connects to the Internet.

1. If the browser does not display the web page, do the following:

- Make sure that the computer is connected to one of the four LAN Ether or over WiFi to the router.

• Make sure that the router is receiving power, and that its Power LED is

- Close and reopen the browser or clear the browser cache.

- Browse to orbilogin.com.

- If the computer is set to a static or xed IP address (this setting is unchanged it to obtain an IP address automatically from the router.

1. If the router does not connect to the Internet, do the following:

a. Review your settings.

b. Make sure that you selected the correct options and typed everything cor

c. Contact your ISP to verify that you are using the correct configuration info

d. Read Troubleshooting on page 139.

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If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Log In to Orbi Web Interface

When you log in to the Orbi, the browser displays the router web interface. Use the router web interface to change the router or satellite settings.

To log in to your Orbi:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Change the Language

By default, the language is set as Auto.

To change the language:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. In the upper right corner, select a language from the menu.
2. When prompted, click the OK button to conrm this change.

The page refreshes with the language that you selected.

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Access the Orbi Router With NETGEAR g App

The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following:

• Automatically repair common WiFi network problems.
- Easily manage router features like Live Parental Controls, Internet traffic meter, test, and more.

To use the genie app to access the router:

1. Visit the NETGEAR genie web page at NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, table computer.

The genie app dashboard page displays.

1. Launch the genie app.

3

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection Orbi to detect the Internet connection when you rst access the router with a browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

• Use the Internet Setup Wizard
• Manually Set Up the Internet Connection
- Specify IPv6 Internet Connections
- Change the MTU Size

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Use the Internet Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically your router.

To use the Setup Wizard:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup Wizard.

The Setup Wizard page displays.

1. Select the Yes radio button.

If you select No, you are taken to the Internet Setup page (see Manually \$ Internet Connection on page 36).

1. Click the Next button.

The Setup Wizard searches your Internet connection for servers and protocols determine your ISP conguration and checks your operation mode.

Manually Set Up the Internet Connection

You can view or change the router's Internet connection settings.

Specify an Internet Connection Without a Login

To specify the Internet connection settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

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1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Internet.

The Internet Setup page.

1. Leave the Does your Internet connection require a login No radio button sele

2. If your Internet connection requires an account name or host name, type it Account Name (If Required) eld.

3. If your Internet connection requires a domain name, type it in the Domain I Required) eld.

For the other sections in this page, the default settings usually work, but you change them.

1. Select an Internet IP Address radio button:

- Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. ISP automatically assigns these addresses.

- Use Static IP Address. Enter the IP address, IP subnet mask, and the gate address that your ISP assigned. The gateway is the ISP router to which y connects.

1. Select a Domain Name Server (DNS) Address radio button:

- Get Automatically from ISP. Your ISP uses DHCP to assign your DNS serve. Your ISP automatically assigns this address.

- Use These DNS Servers. If you know that your ISP requires specific servers, this option. Enter the IP address of your ISP's primary DNS server. If a DNS server address is available, enter it also.

1. Select a Router MAC Address radio button:

- Use Default Address. Use the default MAC address.

- Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer ISP allows.

- Use This MAC Address. Enter the MAC address that you want to use.

1. Click the Apply button.

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Your settings are saved.

1. Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute, see Troubleshoot on page 139.

Specify an Internet Connection That Uses a Login

To view or change the basic Internet setup:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Internet.

The Internet Setup page displays.

1. Select the Does your Internet connection require a login Yes radio button. The page adjusts.
2. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.
3. In the Login eld, enter the login name your ISP gave you. This login name is often an email address.
4. In the Password eld, type the password that you use to log in to your In service.
5. If your ISP requires a service name, type it in the Service Name (if Require
6. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
7. To change the number of minutes until the Internet login time out, in the Ic (In minutes) eld, type the number of minutes.

This is how long the router keeps the Internet connection active when no c network is using the Internet connection. A value of 0 (zero) means never lo

Orbi WiFi System

1. Select an Internet IP Address radio button:

2. Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. ISP automatically assigns these addresses.

3. Use Static IP Address. Enter the IP address, IP subnet mask, and gateway address that your ISP assigned. The gateway is the ISP router to which y connects.

4. Select a Domain Name Server (DNS) radio button:

5. Get Automatically from ISP. Your ISP uses DHCP to assign your DNS serve. Your ISP automatically assigns this address.

6. Use These DNS Servers. If you know that your ISP requires specific servers, this option. Enter the IP address of your ISP's primary DNS server. If a DNS server address is available, enter it also.

7. Select a Router MAC Address radio button:

8. Use Default Address. Use the default MAC address.

9. Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer ISP allows.

10. Use This MAC Address. Enter the MAC address that you want to use.

11. Click the Apply button.

Your settings are saved.

1. Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute, see Cannot Acc Internet on page 142.

Specify IPv6 Internet Connections

You can set up an IPv6 Internet connection if the router does not detect it a

To set up an IPv6 Internet connection:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.
   A login window opens.

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1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

1. From the Internet Connection Type menu, select the IPv6 connection type:

2. If you are not sure, select Auto Detect so that the router detects the IPv that is in use.

3. If your Internet connection does not use PPPoE, DHCP, or xed, but is IP Auto Cong.

Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:

• Use Auto Detect for an IPv6 Internet Connection on page 41
  • Use Auto Cong for an IPV6 Internet Connection on page 42
• Set Up an IPv6 6rd Tunnel Internet Connection on page 43
• Set Up an IPv6 6to4 Tunnel Internet Connection on page 45
• Set Up an IPv6 Pass Through Internet Connection on page 47
• Set Up an IPv6 Fixed Internet Connection on page 47
• Set Up an IPv6 DHCP Internet Connection on page 48

• Set Up an IPv6 PPPoE Internet Connection on page 50

• Click the Apply button.

Your settings are saved.

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Requirements for Entering IPv6 Addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are set by colons. You can reduce any four-digit group of zeros within an IPv6 address single zero or omit it. The following errors invalidate an IPv6 address:

• More than eight groups of hexadecimal quartets
- More than four hexadecimal characters in a quartet
• More than two colons in a row

Use Auto Detect for an IPv6 Internet Connection

To set up an IPv6 Internet connection through auto detection:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

1. From the Internet Connection Type menu, select Auto Detect.

The page adjusts.

The router automatically detects the information in the following elds:

• Connection Type. This eld indicates the connection type that is detected.
• Router's IPv6 Address on WAN. This field shows the IPv6 address that is added for the router's WAN (or Internet) interface. The number after the slash (/) length of the prex, which is also indicated by the underline (_) under the address. If no address is acquired, the eld displays Not Available.
• Router's IPv6 Address on LAN. This field shows the IPv6 address that is ad for the router's LAN interface. The number after the slash (/) is the length prex, which is also indicated by the underline (_) under the IPv6 address. address is acquired, the eld displays Not Available.

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1. Select an IP Address Assignment radio button:

2. Use DHCP Server. This method passes more information to LAN devices, b some IPv6 systems might not support the DHCv6 client function.
   • Auto Cong. This is the default setting.

This setting species how the router assigns IPv6 addresses to the devices on home network (the LAN).

1. (Optional) Select the Use This Interface ID check box and specify the interface to be used for the IPv6 address of the router's LAN interface.

If you do not specify an ID here, the router generates one automatically from address.

1. Click the Apply button.

Your settings are saved.

Use Auto Cong for an IPV6 Internet Connection

To set up an IPv6 Internet connection through auto conguration:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

1. From the Internet Connection Type menu, select Auto Cong.

The page adjusts.

The router automatically detects the information in the following elds:

- Router's IPv6 Address on WAN. This field shows the IPv6 address that is ad for the router's WAN (or Internet) interface. The number after the slash (/).

Orbi WiFi System

length of the prex, which is also indicated by the underline (_) under the address. If no address is acquired, the eld displays Not Available.

- Router's IPv6 Address on LAN. This field shows the IPv6 address that is ad for the router's LAN interface. The number after the slash (/) is the length prex, which is also indicated by the underline (_) under the IPv6 address. address is acquired, the eld displays Not Available.

1. (Optional) In the DHCP User Class (If Required) eld, enter a host name. Most people can leave this eld blank, but if your ISP gave you a specific I enter it here.

2. (Optional) In the DHCP Domain Name (If Required) eld, enter a domain name You can type the domain name of your IPv6 ISP. Do not enter the domain the IPv4 ISP here. For example, if your ISP's mail server is mail.xxx.yyy.zzz, t xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type field. For example, Earthlink Cable might require a host name of home, and sometimes supplies a domain name.

3. Select an IP Address Assignment radio button:

4. Use DHCP Server. This method passes more information to LAN devices, b some IPv6 systems might not support the DHCv6 client function.
   • Auto Cong. This is the default setting.

5. (Optional) Select the Use This Interface ID check box and specify the interface that you want to be used for the IPv6 address of the router's LAN interface. If you do not specify an ID here, the router generates one automatically from address.

6. Click the Apply button.

Your settings are saved.

Set Up an IPv6 6rd Tunnel Internet Connection

The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider's IPv4 network. 6rd uses the service provider's own IPv6 address prex. This limits operational domain of 6rd to the service provider's network and is under direct of the service provider. The IPv6 service provided is equivalent to native IPv6. mechanism relies on an algorithmic mapping between the IPv6 and IPv4 address are assigned for use within the service provider's network. This mapping allows automatic determination of IPv4 tunnel endpoints from IPv6 prexes, allowing state operation of 6rd.

Orbi WiFi System

With a 6rd Tunnel conguration, the router follows the RFC5969 standard, support two ways to establish a 6rd tunnel IPv6 WAN connection:

• Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. router uses the 6rd option information to establish the 6rd connection.
• Manual Mode. Select 6rd. If the router receives option 212, the elds are automatically completed. Otherwise, you must enter the 6rd settings.

To set up an IPv6 6rd Tunnel Internet connection:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

1. In the Internet Connection Type menu, select 6rd.

The page adjusts.

The router automatically detects the information in the following sections:

• 6rd (IPv6 Rapid Development) Conguration. The router detects the service provider's IPv4 network and attempts to establish an IPv6 6rd Tunnel conn If the IPv4 network returns 6rd parameters to the router, the page adjusts display the correct settings in this section.
• Router's IPv6 Address on LAN. This field shows the IPv6 address that is ad for the router's LAN interface. The number after the slash (/) is the length prex, which is also indicated by the underline (_) under the IPv6 address. address is acquired, the eld displays Not Available.

Orbi WiFi System

1. Select an IPv6 Domain Name Server (DNS) Address radio button:

2. Get Automatically from ISP. Your ISP uses DHCP to assign your DNS serve. Your ISP automatically assigns this address.

3. Use These DNS Servers. If you know that your ISP requires specific servers, this option. Enter the IP address of your ISP's primary DNS server. If a DNS server address is available, enter it also.

4. Select an IP Address Assignment radio button:

5. Use DHCP Server. This method passes more information to LAN devices, b some IPv6 systems might not support the DHCv6 client function.
   • Auto Cong. This is the default setting.

This setting species how the router assigns IPv6 addresses to the devices on home network.

1. (Optional) Select the Use This Interface ID check box and specify the interface that you want to be used for the IPv6 address of the router's LAN interface. If you do not specify an ID here, the router generates one automatically from address.
2. Click the Apply button.

Your settings are saved.

Set Up an IPv6 6to4 Tunnel Internet Connection

The remote relay router is the router to which your router creates a 6to4 tune sure that the IPv4 Internet connection is working before you apply the 6to4 tune settings for the IPv6 connection.

To set up an IPv6 Internet connection by using a 6to4 tunnel:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.
   A login window opens.

3. Enter the admin user name and password.
   The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.
   The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6.

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The IPv6 page displays.

1. From the Internet Connection Type menu, select 6to4 Tunnel.

The page adjusts.

The router automatically detects the information in the Router's IPv6 Address LAN eld. This eld shows the IPv6 address that is acquired for the router's interface. The number after the slash (/) is the length of the prex, which is indicated by the underline (_) under the IPv6 address. If no address is acquired displays Not Available.

1. Select a Remote 6to4 Relay Router radio button:

2. Auto. Your router uses any remote relay router that is available on the I This is the default setting.

3. Static IP Address. Enter the static IPv4 address of the remote relay router. IPv6 ISP usually provides this address.

4. Select an IPv6 Domain Name Server (DNS Address) radio button:

5. Get Automatically from ISP. Your ISP uses DHCP to assign your DNS serve. Your ISP automatically assigns this address.

6. Use These DNS Servers. If you know that your ISP requires specific servers, this option. Enter the IP address of your ISP's primary DNS server. If a DNS server address is available, enter it also.

7. Select an IP Address Assignment radio button:

8. Use DHCP Server. This method passes more information to LAN devices, b some IPv6 systems might not support the DHCv6 client function.
   • Auto Cong. This is the default setting.

This setting species how the router assigns IPv6 addresses to the devices on home network.

1. (Optional) Select the Use This Interface ID check box and specify the interface that you want to be used for the IPv6 address of the router's LAN interface. If you do not specify an ID here, the router generates one automatically from address.

2. Click the Apply button.

Your settings are saved.

Orbi WiFi System

Set Up an IPv6 Pass Through Internet Connection

In pass-through mode, the router works as a Layer 2 Ethernet switch with two and WAN Ethernet ports) for IPv6 packets. The router does not process any IP packets.

To set up a pass-through IPv6 Internet connection:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

1. From the Internet Connection Type menu, select Pass Through.

The page adjusts, but no additional elds display.

1. Click the Apply button.

Your settings are saved.

Set Up an IPv6 Fixed Internet Connection

To set up a xed IPv6 Internet connection:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

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1. From the Internet Connection Type menu, select Fixed.

The page adjusts.

1. Congure the xed IPv6 addresses for the WAN connection:

2. IPv6 Address/Prex Length. The IPv6 address and prex length of the router WAN interface.

3. Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router's WAN interface.
4. Primary DNS Server. The primary DNS server that resolves IPv6 domain na records for the router.
5. Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router.

Note: If you do not specify the DNS servers, the router uses the DNS server are congured for the IPv4 Internet connection on the Internet Setup page. (S Manually Set Up the Internet Connection on page 36.)

1. Select an IP Address Assignment radio button:

2. Use DHCP Server. This method passes more information to LAN devices, b some IPv6 systems might not support the DHCv6 client function.
   • Auto Cong. This is the default setting.

This setting species how the router assigns IPv6 addresses to the devices on home network.

1. In the IPv6 Address/Prex Length elds, specify the static IPv6 address and pre length of the router's LAN interface.

If you do not specify an ID here, the router generates one automatically from address.

1. Click the Apply button.

Your settings are saved.

Set Up an IPv6 DHCP Internet Connection

To set up an IPv6 Internet connection with a DHCP server:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.

2. Enter orbilogin.com.

Orbi WiFi System

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

1. From the Internet Connection Type menu, select DHCP.

The page adjusts.

The router automatically detects the information in the following elds:

- Router's IPv6 Address on WAN. This field shows the IPv6 address that is ac for the router's WAN (or Internet) interface. The number after the slash (/) length of the prex, which is also indicated by the underline (_) under the address. If no address is acquired, the eld displays Not Available.

- Router's IPv6 Address on LAN. This field shows the IPv6 address that is ad for the router's LAN interface. The number after the slash (/) is the length prex, which is also indicated by the underline (_) under the IPv6 address. address is acquired, the eld displays Not Available.

1. Select an IPv6 Domain Name Server (DNS) Address radio button:

- Get Automatically from ISP. Your ISP uses DHCP to assign your DNS server. Your ISP automatically assigns this address.

- Use These DNS Servers. If you know that your ISP requires specific servers, this option. Enter the IP address of your ISP's primary DNS server. If a DNS server address is available, enter it also.

1. (Optional) In the User Class (If Required) eld, enter a host name.

Most people can leave this eld blank, but if your ISP gave you a specific I enter it here.

1. (Optional) In the Domain Name (If Required) eld, enter a domain name.

You can type the domain name of your IPv6 ISP. Do not enter the domain the IPv4 ISP here. For example, if your ISP's mail server is mail.xxx.yyy.zzz, t xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type field. For example, Earthlink Cable might require a host name of home, and sometimes supplies a domain name.

Orbi WiFi System

1. Select an IP Address Assignment radio button:

2. Use DHCP Server. This method passes more information to LAN devices, b some IPv6 systems might not support the DHCv6 client function.
   • Auto Cong. This is the default setting.

This setting species how the router assigns IPv6 addresses to the devices on home network (the LAN).

1. (Optional) Select the Use This Interface ID check box and specify the interface that you want to be used for the IPv6 address of the router's LAN interface. If you do not specify an ID here, the router generates one automatically from address.
2. Click the Apply button.

Your settings are saved.

Set Up an IPv6 PPPoE Internet Connection

To set up a PPPoE IPv6 Internet connection:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

1. From the Internet Connection Type menu, select PPPoE.

The page adjusts.

The router automatically detects the information in the following elds:

- Router's IPv6 Address on WAN. This field shows the IPv6 address that is ad for the router's WAN (or Internet) interface. The number after the slash (/)

Orbi WiFi System

length of the prex, which is also indicated by the underline (_) under the address. If no address is acquired, the eld displays Not Available.

- Router's IPv6 Address on LAN. This field shows the IPv6 address that is ad for the router's LAN interface. The number after the slash (/) is the length prex, which is also indicated by the underline (_) under the IPv6 address. address is acquired, the eld displays Not Available.

1. In the Login eld, enter the login information for the ISP connection.

This is usually the name that you use in your email address. For example, mail account is [e-mail], you would type JerAB in this eld. Some ISPs Mindspring, Earthlink, and T-DSL) require that you use your full email address you log in. If your ISP requires your full email address, type it in this eld.

1. In the Password eld, enter the password for the ISP connection.

2. In the Service Name eld, enter a service name.

If your ISP did not provide a service name, leave this eld blank.

Note: The default setting of the Connection Mode eld is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the conn is terminated, for example, when the modem is turned off, the router attempt reestablish the connection immediately after the PPPoE connection becomes available again.

1. Select an IPv6 Domain Name Server (DNS) Address radio button:

- Get Automatically from ISP. Your ISP uses DHCP to assign your DNS serve. Your ISP automatically assigns this address.

- Use These DNS Servers. If you know that your ISP requires specific servers, this option. Enter the IP address of your ISP's primary DNS server. If a DNS server address is available, enter it also.

1. (Optional) Select the Use This Interface ID check box and specify the interface that you want to be used for the IPv6 address of the router's LAN interface. If you do not specify an ID here, the router generates one automatically from address.

2. Click the Apply button.

Your settings are saved.

Orbi WiFi System

Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another the data packets travel through many devices along the way. If a device in that uses a lower MTU setting than the other devices, the data packets must be so "fragmented" to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value xes one problem but causes another. Leave the M unchanged unless one of these situations occurs:

- You experience problems connecting to your ISP or other Internet service, and technical support of either the ISP or NETGEAR recommends changing the MI setting. These web-based applications might require an MTU change:

• A secure website that does not open, or displays only part of a web p
• Yahoo email
• MSN portal

• America Online's DSL service

• You use VPN and experience severe performance problems.

• You used a program to optimize MTU for performance reasons, and now yo experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within website secure login pages, or FTP or POP servers.

To change the MTU size:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > WAN Setup.

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The WAN Setup page displays.

1. In the MTU Size eld, enter a value from 64 to 1500.
2. Click the Apply button.

Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU. If you are willing to experiment, you can gradually reduce the MTU from the value of 1500 until the problem goes away. The following table describes cc MTU sizes and applications.

Table 3. Common MTU sizes

ApplicationMTU
1500	The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE and is the default value for NETGEAR routers, adapters, and switches.
	Used in PPPoE environments.1492
	Maximum size to use for pinging. (Larger packets are fragmented.)1472
	Used in some DHCP environments.1468
	Usable by AOL if you do not send or receive large email attachments, for example.1460
	Used in PPTP environments or with VPN.1436
	Maximum size for AOL DSL.1400
	Typical value to connect to dial-up ISPs.576

4

Control Access to the Internet

The router comes with a built-in rewall that helps protect your home network if unwanted intrusions from the Internet.

This chapter includes the following sections:

• Set Up Parental Controls
• Allow or Block Access to Your Network
  • Use Keywords to Block Internet Sites
  • Block Services From the Internet
• Manage Network Access Control Lists
• Schedule When to Block Internet Sites and Services
• Set Up Security Event Email Notifications

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Set Up Parental Controls

To set up Parental Controls, you must download the NETGEAR genie app on your device. For more information about the NETGEAR genie app, visit NETGEAR.com/g

After you set up and enable Parental Controls, you can change the web iterating for each device on the network through the network map page on the genie

To set up Parental Controls:

1. Connect your mobile device to your router's WiFi network.
2. Launch the app store on your mobile device and download the NETGEAR app.
3. Launch the NETGEAR genie app.

The dashboard displays.

1. Tap Parental Controls.

The Parental Controls page displays.

1. To log in to your OpenDNS account, tap the LOGIN button, enter your Open user name, and tap the LOGIN button.

Parental Controls is automatically enabled.

1. To create an OpenDNS account, tap CREATE ACCOUNT, ll in the elds, tap SIGN UP button.

Your account is created and Parental Controls is automatically enabled.

For more information about how to setup Parental Controls using the NETGEA genie app, see the genie Mobile App User Manual, which is available at downloadcenter.netgear.com/.

Allow or Block Access to Your Network

You can use access control to block access to your network.

To set up access control:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

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The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Security > Access Control.

The Access Control page displays.

1. Select the Turn on Access Control check box.

You must select this check box before you can specify an access rule and Allow and Block buttons. When this check box is cleared, all devices are all connect, even if a device is in the blocked list.

1. Select an access rule:

- Allow all new devices to connect. With this setting, if you buy a new device can access your network. You don't need to enter its MAC address on the We recommend that you leave this radio button selected.

- Block all new devices from connecting. With this setting, if you buy a new device, before it can access your network, you must enter its MAC address: an Ethernet connection and its MAC address for a WiFi connection in the list.

The access rule does not affect previously blocked or allowed devices. It appears only to devices joining your network in the future after you apply these settings.

1. To allow the computer or device you're currently using to continue to access network, select the check box next to your computer or device, and click the button.

2. To view a list of allowed or blocked devices that are not connected, click following links:

• View list of allowed devices not currently connected to the network
• View list of blocked devices not currently connected to the network

The list displays.

1. Click the Apply button.

Your settings are saved.

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Use Keywords to Block Internet Sites

You can use keywords to block certain Internet sites from your network. You c blocking all the time or based on a schedule.

To block Internet sites:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Security > Block Sites.

The Block Sites page displays.

1. Select a keyword blocking option:

2. Per Schedule. Turn on keyword blocking according to a schedule that you (See Schedule When to Block Internet Sites and Services on page 56.)

3. Always. Turn on keyword blocking all the time, independent of the Sched page.

4. In the Type keyword or domain name here eld, enter a keyword or domain you want to block.

For example:

• Specify XXX to block http://www.badstuff.com/xxx.html.
• Specify .com if you want to allow only sites with domain sufxes such as .gov.

• Enter a period (.) to block all Internet browsing access.

• Click the Add Keyword button.

The keyword is added to the keyword list. The keyword list supports up to

1. Click the Apply button.

Keyword blocking takes effect.

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Delete Keywords

To delete keywords from the list:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Security > Block Sites.

The Block Sites page displays.

1. Do one of the following:

2. To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list.

3. To delete all keywords on the list, click the Clear List button.

All keywords are removed from the list.

1. Click the Apply button.

Your settings are saved.

Avoid Blocking on a Trusted Computer

You can exempt one trusted computer from blocking. The computer that you must be assigned a xed IP address. You can use the reserved IP address feature specify the IP address. See Manage Reserved LAN IP Addresses on page 79.

To specify a trusted computer:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

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The BASIC Home page displays.

1. Select ADVANCED > Security > Block Sites.

The Block Sites page displays.

1. Scroll down and select the Allow trusted IP address to visit blocked sites checked box.

2. In the Trusted IP Address eld, enter the IP address of the trusted computer.

3. Click the Apply button.

Your settings are saved.

Block Services From the Internet

You can block Internet services on your network based on the type of service. block the services all the time or based on a schedule.

To block services:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Security > Block Services.

The Block Services page displays.

1. Specify when to block the services:

2. To block the services all the time, select the Always radio button.
   • To block the services based on a schedule, select the Per Schedule radio

For information about how to specify the schedule, see Schedule When to B Internet Sites and Services on page 62.

1. Click the Add button.

The Block Services Setup page displays.

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1. To add a service that is in the Service Type list, select the application or The settings for this service automatically display in the elds.

2. To add a service or application that is not the list, select User Dened.

a. If you know that the application uses either TCP or UDP, select the appr protocol.

Otherwise, select TCP/UDP (both).

b. Enter the starting port and ending port numbers.

- If the service uses a single port number, enter that number in both e

- To find out which port numbers the service or application uses, you can the publisher of the application, ask user groups or newsgroups, or sea on the Internet.

1. To specify how to liter the services, select one of the following radio button

- Only This IP Address. Block services for a single computer.

- IP Address Range. Block services for a range of computers with consecutive addresses on your network.

- All IP Addresses. Block services for all computers on your network.

1. Click the Add button.

Your settings are saved.

Manage Network Access Control Lists

You can use access control to block or allow access to your network.

To manage devices that are allowed or blocked:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.

2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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1. Select ADVANCED > Security > Access Control.

The Access Control page displays.

1. Select the Turn on Access Control check box.

2. Click the View list of allowed devices not currently connected to the network link.

The list displays.

1. Select the check box for a device.

2. Use the Add button, Edit button, and Remove from the list button as needed.

3. Click the Apply button.

Your settings are saved.

Schedule When to Block Internet Sites a Services

When you schedule blocking, the same schedule is used to block sites and to services. For information about how to specify what you want the router to block Use Keywords to Block Internet Sites on page 57 and Avoid Blocking on a Tr Computer on page 59.

To schedule blocking:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Security > Schedule.

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1. Specify when to block keywords and services:

- Days to Block. Select the check box for each day that you want to block keywords or select the Every Day check box, which automatically selects the check boxes for all days.

- Time of Day to Block. Select a start and end time in 24-hour format, or All Day for 24-hour blocking.

1. Select your time zone from the list.

2. If you live in a region that observes daylight saving time, select the Automat adjust for daylight savings time check box.

3. Click the Apply button.

Your settings are saved.

Set Up Security Event Email Notifications

The router can email you its logs of router activity. The log records router access security events such as attempts to access blocked sites or services.

To set up email notifications:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.

2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Security > E-mail.

The E-mail page displays.

1. Select the Turn Email Notification On check box.

2. In the Primary E-mail Address field, enter the email address to which logs are sent.

This email address is also used for the From address. If this eld is blank, alert messages are not sent.

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1. In the Your Outgoing Mail Server eld, enter the name of your ISP outgoing mail server (such as mail.myISP.com).

You might be able to nd this information in the conguration window of you program. If you leave this eld blank, log and alert messages are not sent.

1. In the Outgoing Mail Server Port Number eld, enter your mail server's port number.

You might be able to nd this information in the conguration window of you program.

1. If your outgoing email server requires authentication, select the My Mail Serve requires authentication check box and do the following:

- In the User Name eld, type the user name for the outgoing email server.

- In the Password eld, type the password for the outgoing email server.

1. To send alerts immediately, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked

2. To send logs based on a schedule, specify these settings:

- From Send logs according to this schedule menu, select the schedule type.

• From the Day menu, select the day.

- From the Time menu, select the time, and select the am or pm radio button.

1. Click the Apply button.

Your settings are saved.

Logs are sent automatically. If the log lls before the specied time, it is set the log is sent, it is cleared from the router memory. If the router cannot log and the log buffer lls, the router overwrites the log.

5

Optimize Performance

This chapter contains the following sections:

• WiFi Multimedia Quality of Service
- Improve Network Connections With Universal Plug N Play

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WiFi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video over the WiFi link. WMM QoS is automatically enabled for the router.

WMM QoS prioritizes WiFi data packets from different applications based on four categories: voice, video, best effort, and background. For an application to receive benefits of WMM QoS, WMM must be enabled for both it and the client runni application. Legacy applications that do not support WMM and applications that not require QoS are assigned to the best effort category, which receives a low than voice and video.

To disable WMM QoS:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > QoS Setup > WMM.

The WMM page displays.

1. Clear the Enable WMM (Wi-Fi multimedia) settings (2.4 GHz b/g/n) check box.
2. Clear the Enable WMM (Wi-Fi multimedia) settings (5 GHz a/n/ac) check box.
3. Click the Apply button.

Your settings are saved.

Improve Network Connections With Universal Plug N Play

Universal Plug N Play (UPnP) helps devices, such as Internet appliances and core access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the ne

Orbi WiFi System

If you use applications such as multiplayer gaming, peer-to-peer connections, or real communications such as instant messaging or remote assistance (a feature in Wire XP), enable UPnP.

To enable Universal Plug and Play:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > UPnP.

The UPnP page displays.

1. Select the Turn UPnP On check box.

By default, this check box is selected. UPnP for automatic device conguration be enabled or disabled. If the Turn UPnP On check box is cleared, the route not allow any device to automatically control router resources, such as port forwarding.

1. Type the advertisement period in minutes.

The advertisement period species how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.

1. Type the advertisement time to live in hops.

The time to live for the advertisement is measured in hops (steps) for each packet sent. Hops are the steps a packet takes between routers. The numbe can range from 1 to 255. The default value for the advertisement time to hops, which should be ne for most home networks. If you notice that some are not being updated or reached correctly, it might be necessary to increase value.

1. Click the Apply button.

The UPnP Portmap Table displays the IP address of each UPnP device that is the router and which ports (internal and external) that device opened. The U

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Portmap Table also displays what type of port is open and whether that pc active for each IP address.

1. To refresh the information in the UPnP Portmap Table, click the Refresh button

6

Specify Network Settings

This chapter includes the following sections:

• View or Change WAN Settings
• Dynamic DNS
- Set Up a Default DMZ Server
- Change the Router's Device Name
- Change the LAN TCP/IP Settings
• Use the Router as a DHCP Server
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Custom Static Routes
- Specify Basic WiFi Settings
- Set Up a Guest WiFi Network
• View or Change Advanced WiFi Settings
• Use the Router as a WiFi Access Point
- Generate a New Backhaul Password
- Set Up a Bridge for a Port Group or VLAN Tag Group
- Enable British Telecom IGMP Proxy Support

Orbi WiFi System

View or Change WAN Settings

You can view or conjure wide area network (WAN) settings for the Internet port can set up a DMZ (demilitarized zone) server, change the maximum transmit unsize, and enable the router to respond to a ping to its WAN (Internet) port.

To view the WAN settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > WAN Setup

The WAN Setup page displays.

1. View or change the following settings:

2. Disable Port Scan and DoS Protection. DoS protection protects your LAN again denial of service attacks such as Syn ood, Smurf Attack, Ping of Death, a others. Select this check box only in special circumstances.

3. Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing, but it makes the firewall security less eff See Set Up a Default DMZ Server on page 73.
4. Respond to Ping on Internet Port. This feature allows your router to be discovered. Use this feature only as a diagnostic tool or if you have a s reason.
5. Disable IGMP Proxying. IGMP proxying allows a computer on the local are network (LAN) to receive the multicast traffic it is interested in from the In If you do not need this feature, select this check box to disable it.
6. MTU Size (in bytes). The normal MTU (maximum transmit unit) value for m Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Ch the MTU only if you are sure that it is necessary for your ISP connection Change the MTU Size on page 52.
7. NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT protects computers on the LAN from

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attacks from the Internet, but might prevent some Internet games, point-to-p applications, or multimedia applications from working. Open NAT provides a much less secured rewall, but allows almost all Internet applications to work

1. Click the Apply button.

Your settings are saved.

Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify ea Internet account. Most ISPs use dynamically assigned IP addresses. This means th IP address can change at any time. You can use the IP address to access yo remotely, but most people don't know what their IP addresses are or when thi changes.

To make it easier to connect, you can get a free account with a Dynamic DI that lets you use a domain name to access your home network. To use this must set up the router to use Dynamic DNS. Then the router notices the Dyna service provider whenever its IP address changes. When you access your Dynami account, the service finds the current IP address of your home network and aut connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), t DNS service does not work because private addresses are not routed on the I

Set Up a New Dynamic DNS Account

To set up Dynamic DNS and register for a free NETGEAR account:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Dynamic DNS.

The Dynamic DNS page displays.

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1. Select the Use a Dynamic DNS Service check box.
2. In the Service Provider list, select NETGEAR.
3. Select the No radio button.
4. In the Host Name eld, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL include host name that you specify, and ends with mynetgear.com. For example, spec MyName.mynetgear.com.
5. In the Email eld, type the email address that you want to use for your ac
6. In the Password (6-32 characters) eld, type the password for your account.
7. Click the Register button.
8. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS s
9. To check that Dynamic DNS is enabled in the router, click the Show Status A message displays the Dynamic DNS status.

Specify a DNS Account That You Already Created

If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you up the router to use your account.

To set up Dynamic DNS if you already created an account:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Dynamic DNS.

The Dynamic DNS page displays.

1. Select the Use a Dynamic DNS Service check box.
2. In the Service Provider list, select your provider.
3. Select the Yes radio button.

The page adjusts and displays to show the Status, Cancel, and Apply buttons.

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1. In the Host Name eld, type the host name (sometimes called the domain na for your account.
2. For a no-IP Dyn account, in the User Name field, enter the user name for y
3. For a NETGEAR account at no-IP, in the Email eld, type the email address account.
4. In the Password (6-32 characters) eld, type the password for your DDNS acc
5. Click the Apply button.
   Your settings are saved.
6. To verify that your Dynamic DNS service is enabled in the router, click the Status button.
   A message displays the Dynamic DNS status.

Change the Dynamic DNS Settings

To change your settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.
   A login window opens.

3. Enter the admin user name and password.
   The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.
   The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Dynamic DNS.

The Dynamic DNS page displays.

1. Change your DDNS account settings as necessary.

2. Click the Apply button.

Your settings are saved.

Set Up a Default DMZ Server

The default DMZ server feature is helpful when you are using some online gar videoconferencing applications that are incompatible with Network Address Translation

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(NAT). The router is programmed to recognize some of these applications and correctly with them, but other applications might not function well. In some case local computer can run the application correctly if the IP address for that component entered as the default DMZ server.

DMZ servers pose a security risk. A computer designated as the default DMZ loses much of the protection of the rewall and is exposed to exploits from the If compromised, the DMZ server computer can be used to attack other compute your network.

The router usually detects and discards incoming traffic from the Internet that is response to one of your local computers or a service that you congured in the Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify the router forwards the traffic to one computer on your network. This computer the default DMZ server.

To set up a default DMZ server:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > WAN Setup.

The WAN Setup page displays.

1. Select the Default DMZ Server check box.
2. Type the IP address.
3. Click the Apply button.

Your settings are saved.

Change the Router's Device Name

The router's device name is its model number. This device name displays in a manager when you browse your network.

Orbi WiFi System

To change the router's device name:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > Device Name.

The Device Name page displays.

1. In the Device Name eld, type a new name.
2. Click the Apply button.

Your settings are saved.

Change the LAN TCP/IP Settings

The router is precongured to use private IP addresses on the LAN side and t a DHCP server. The router's default LAN IP conguration is as follows:

• LAN IP address. 192.168.1.1
- Subnet mask. 255.255.255.0

These addresses are part of the designated private address range for use in p networks and are suitable for most applications. If your network requires a diffe addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that more devices on the network uses, or if you use competing subnets with the scheme.

To change the LAN TCP/IP settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

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1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

1. In the IP Address eld, type the IP address.

2. In the IP Subnet Mask, type the subnet mask of the router.

The IP address and subnet mask identities which addresses are local to a sp device and which must be reached through a gateway or router.

1. Change the RIP settings.

Router Information Protocol (RIP) allows a router to exchange routing information with other routers.

a. Select the RIP direction:

- Both. The router broadcasts its routing table periodically and incorporates information that it receives.

- Out Only. The router broadcasts its routing table periodically.

- In Only. The router incorporates the RIP information that it receives.

b. Select the RIP version:

- Disabled. This is the default setting.

- RIP-1. This format is universally supported. It is adequate for most network unless you are using an unusual network setup.

- RIP-2. This format carries more information. Both RIP-2B and RIP-2M send routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

1. Click the Apply button.

Your settings are saved.

If you changed the LAN IP address of the router, you are disconnected when change takes effect.

1. To reconnect, close your browser, relaunch it, and log in to the router.

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Use the Router as a DHCP Server

By default, the router acts as a Dynamic Host Conguration Protocol (DHCP) serv router assigns IP, DNS server, and default gateway addresses to all computers co to the LAN. The assigned default gateway address is the LAN address of the

These addresses must be part of the same IP address subnet as the router's address. Using the default addressing scheme, dene a range between 192.168.1.2 and 192.168.1.254, although you can save part of the range for devices with x addresses.

To use the router as a DHCP server and specify the pool of IP addresses that the router assigns:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

1. If you previously disabled the DHCP server feature, select the Use Router as Server check box.
2. Specify the range of IP addresses that the router assigns:

a. In the Starting IP Address eld, enter the lowest number in the range. This IP address must be in the same subnet as the router. The default address is 192.168.1.2.
b. In the Ending IP Address eld, enter the number at the end of the range addresses.

This IP address must be in the same subnet as the router. The default address is 192.168.1.254.

1. Click the Apply button.

Your settings are saved.

Orbi WiFi System

The router delivers the following parameters to any LAN device that requests

• An IP address from the range that you dened
• Subnet mask
• Gateway IP address (the router's LAN IP address)
  • DNS server IP address (the router's LAN IP address)

Disable the DHCP Server Feature in the Router

By default, the router acts as a DHCP server. The router assigns IP, DNS service default gateway addresses to all computers connected to the LAN. The assigned gateway address is the LAN address of the router.

You can use another device on your network as the DHCP server, or specify settings of all your computers.

To disable the DHCP server feature in the router:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

1. Clear the Use Router as DHCP Server check box.
2. Click the Apply button.
3. (Optional) If this service is disabled and no other DHCP server is on your set your computer IP addresses manually so that they can access the router.

Orbi WiFi System

Manage Reserved LAN IP Addresses

When you specify a reserved IP address for a computer on the LAN, that can always receive the same IP address each time it accesses the router's DHCP s Assign reserved IP addresses to computers or servers that require permanent IP.

Reserve an IP Address

To reserve an IP address:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

1. In the Address Reservation section of the page, click the Add button.
2. In the IP Address eld, type the IP address to assign to the computer or so The page adjusts.
3. Choose an IP address from the router's LAN subnet, such as 192.168.1.x.
4. Type the MAC address of the computer or server.

Tip: If the computer is already on your network, you can copy its MAC ad the Attached Devices page and paste it here.

1. Click the Apply button.

The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer conta router's DHCP server. Reboot the computer, or access its IP congruration and a DHCP release and renew.

Orbi WiFi System

Edit a Reserved IP Address

To edit a reserved address entry:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

1. Select the radio button next to the reserved address.
2. Click the Edit button.

The Address Reservation page displays.

1. Change the settings.
2. Click the Apply button.

Your settings are saved.

Delete a Reserved IP Address Entry

To delete a reserved address entry:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

Orbi WiFi System

1. Select the radio button next to the reserved address.
2. Click the Delete button.

The address is removed.

Custom Static Routes

Typically, you do not need to add static routes unless you use multiple routers IP subnets on your network.

As an example of when a static route is needed, consider the following case:

• Your main Internet access is through a cable modem to an ISP.
• Your home network includes an ISDN router for connecting to the company you are employed. This router's address on your LAN is 192.168.1.100.
• Your company's network address is 134.177.0.0.

When you set up your router, two implicit static routes were created. A default was created with your ISP as the gateway, and a second static route was created local network for all 192.168.1.x addresses. With this conguration, if you try to a device on the 134.177.0.0 network, your router forwards your request to the ISP forwards your request to the company where you are employed, and the firewall is likely to deny the request.

In this case you must dene a static route, telling your router to access 134.17 through the ISDN router at 192.168.1.100. Here is an example:

• The Destination IP Address and IP Subnet Mask elds specify that this static route applies to all 134.177.x.x addresses.
• The Gateway IP Address eld species that all trafc for these addresses will be forwarded to the ISDN router at 192.168.1.100.
• A metric value of 1 works because the ISDN router is on the LAN.
• The Private check box is selected only as a precautionary security measure in RIP is activated.

Orbi WiFi System

Set Up a Static Route

To set up a static route:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.
   A login window opens.
3. Enter the admin user name and password.
   The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.
   The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
   The Static Routes page displays.
5. Click the Add button.
   The page adjusts.
6. In the Route Name eld, type a name for this static route (for identification p only.)
7. To limit access to the LAN only, select the Private check box.
   If Private is selected, the static route is not reported in RIP.
8. Select the Active check box to make this route take effect.
9. Type the IP address of the nal destination.
10. Type the IP subnet mask for this destination.
    If the destination is a single host, type 255.255.255.255.
11. Type the gateway IP address.
    This address must be on the same LAN segment as the router.
12. Type a number from 1 through 15 as the metric value.
    This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection to 1.
13. Click the Apply button.
    The static route is added.

Orbi WiFi System

Edit a Static Route

To edit a static route:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Static Routes.

The Static Routes page displays.

1. In the table, select the radio button for the route.
2. Click the Edit button.

The Static Routes page adjusts.

1. Edit the route information.
2. Click the Apply button.

Your settings are saved.

Delete a Static Route

To delete a static route:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Static Routes.

The Static Routes page displays.

Orbi WiFi System

1. In the table, select the radio button for the route.

2. Click the Delete button.

The route is removed from the table.

Specify Basic WiFi Settings

The router and satellite come preset with the same WiFi network name (SSID) same WiFi security. You can nd the SSID and password on the router label a satellite label. If you log in to the router and change the WiFi settings, the r automatically sends the new settings to the satellite.

If you change your WiFi settings, make a note of the new settings and store place where you can easily nd it.

If your computer or mobile device is using a WiFi connection when you change network name (SSID) or other WiFi security settings, you are disconnected when click the Apply button. To avoid this problem, use a computer with a wired c to access the router.

To specify basic WiFi settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Wireless.

The Wireless Settings page displays.

1. To change the network name (SSID), type a new name in the Name (SSID) The name can be up to 32 characters long and it is case-sensitive. The de is randomly generated and is on the router's label. If you change the name sure to write down the new name and keep it in a safe place.
2. To change the WiFi channel, select a number in the Channel list.

Orbi WiFi System

In some regions, not all channels are available. Do not change the channel you experience interference (shown by lost connections or slow data transfers). This happens, experiment with different channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, 10).

1. Click the Apply button.

Your settings are saved. The router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are dis from the network.

1. Make sure that you can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following:

- Is your WiFi-enabled computer or mobile device connected to another WiFi network in your area? Some WiFi devices automatically connect to the rst network without WiFi security that they discover.

- Is your computer or WiFi device trying to connect to your network with settings (before you changed the settings)? If so, update the WiFi network selection in your computer or WiFi device to match the current settings for network.

Orbi WiFi System

Change the WiFi Password or Security Level

The router and satellite come preset with the same WiFi network name (SSID) same WiFi security. You can nd the SSID and password on the router label a satellite label. If you log in to the router and change the WiFi settings, the r automatically sends the new settings to the satellite. We recommend that you d disable security.

To change the WPA settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Wireless.

The Wireless Settings page displays.

1. Under Security Options, select a WPA option:

2. WPA2-PSK [AES]
   • WPA-PSK [TKIP] + WPA2-PSK [AES]

The WPA2 option uses the newest standard for the strongest security, but sc older computers and WiFi devices cannot use WPA2. If your network includes computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] rad button.

The Password (Network Key) eld displays.

1. In the Password (Network Key) eld, enter the network key (password) that yo want to use.

It is a text string from 8 to 63 characters.

1. Write down the new password and keep it in a secure place for future ref
2. Click the Apply button.

Your settings are saved.

Orbi WiFi System

Set Up a Guest WiFi Network

To set up a guest WiFi network:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Guest Network.

The Guest Network Settings page displays.

1. Select the Enable Guest Network check box.
2. Leave the Enable SSID Broadcast check box selected.

Allowing the router to broadcast its WiFi network name (SSID) makes it easier your network and connect to it. If you clear this check box, that creates a network.

1. To change the network name, type a new name in the Guest Wireless Network Name (SSID) eld.

The name can be up to 32 characters long and it is case-sensitive. If you name, make sure to write down the new name and keep it in a safe place

1. Select or clear the Allow guests to see each other and access my local netwo check box.

To protect your privacy, this check box is cleared by default. That means you can use your Internet connection but they cannot access computers or devices are connected to your Orbi network.

1. Select a security option.

The WPA2 options use the newest standard for the strongest security. WPA2 default setting.

1. Click the Apply button.

Your settings are saved. The router sends the new settings to the satellite.

Orbi WiFi System

View or Change Advanced WiFi Settings

To view or change advanced WiFi settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Wireless Settings.

The Advanced Wireless Settings page displays.

Note: The backhaul password is a security key that is used in WiFi commun between the router and the satellite. For information about generating a new k password, see Generate a New Backhaul Password on page 90.

1. In the Region list,- select your region.

In some locations, you cannot change this setting.

1. To control the SSID broadcast, select or clear the Enable SSID Broadcast checked box.

When this check box is selected, the router broadcasts its network name (SS that it displays when you scan for local WiFi networks on your computer or device.

1. Click the Apply button.

Your settings are saved.

Use the Router as a WiFi Access Point

You can set up the router to run as an access point (AP) on the same local another router or gateway.

Orbi WiFi System

For example, you can use the Orbi router as a WiFi access point that connects gateway or modem router that you already use for your Internet service. In this: you do not need to change the settings for the gateway or modem router.

To set up the Orbi router as an AP after you set up your Internet connection:

1. Use an Ethernet cable to connect the Internet port of this router to a LAN your existing router or gateway.
2. Launch a web browser from a computer or mobile device that is connected Orbi network.
3. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Router/AP Mode.

The Router/AP Mode page displays.

1. Select the AP Mode radio button.

The page adjusts.

1. Select the IP address setting:

2. Get dynamically from existing router. The other router on the network assign an IP address to this router while this router is in AP mode.

3. Enable xed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while mode. Using this option effectively requires advanced network experience.

Note: To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router. You can also off the WiFi radio on the other router or gateway and use the Orbi only access.

1. Click the Apply button.

The IP address of the router changes, and you are disconnected.

1. To reconnect, close and restart your browser and enter orbilogin.com.

Orbi WiFi System

Generate a New Backhaul Password

The backhaul password is a security key that is used in WiFi communication by the router and the satellite. You can generate a new backhaul password. After generate a new backhaul password, you must use the Sync button to build a backhaul connection so that the router and satellite can communicate with each using WiFi.

To generate a new backhaul password:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Wireless Settings.

The Advanced Wireless Settings page displays.

1. In the Backhaul Password section, click the GENERATE button.

The router generates a new backhaul password.

Set Up a Bridge for a Port Group or Tag Group

This feature is available only in Singapore.

Some devices, such as an IPTV, cannot function behind the router's Network Ad Translation (NAT) service or rewall. Based on what your Internet service provider requires, for the device to connect to the ISP's network directly, you can enable bridge between the device and the router's Internet port or add new VLAN tag to the bridge.

Note: If your ISP provides directions on how to set up a bridge for IPTV and service, follow those directions.

Orbi WiFi System

Set Up a Bridge for a Port Group

If the devices that are connected to the router's Ethernet LAN port include an device, your ISP might require you to set up a bridge for a port group for Internet interface.

A bridge with a port group prevents packets that are sent between the IPTV the router's Internet port from being processed through the router's Network Adi Translation (NAT) service.

To congregate a port group and enable the bridge:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.

The VLAN / Bridge Settings page displays.

1. Select the Enable VLAN/Bridge Settings check box.

The page expands.

1. Select the By bridge group radio button.

The section expands.

1. Select the Wired Ports check box that corresponds to the Ethernet port on th to which the device is connected.

You must select at least one Wired Ports check box. You can select more check box.

1. Click the Apply button.

Your settings are saved.

Set Up a Bridge for a VLAN Tag Group

If the devices that are connected to the router's Ethernet LAN ports include an device, your ISP might require you to set up a bridge for a VLAN tag group router's Internet interface.

Orbi WiFi System

If you are subscribed to IPTV service, the router might require VLAN tags to be between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group packets that are sent between the IPTV device and the router's Internet port from processed through the router's Network Address Translation (NAT) service.

You can add VLAN tag groups to a bridge and assign VLAN IDs and priority each VLAN tag group.

To add a VLAN tag group and enable the bridge:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.

The VLAN / Bridge Settings page displays.

1. Select the Enable VLAN/Bridge Group check box.

The page expands.

1. Select the By VLAN tag group radio button.

The section expands.

1. Click the Add button.

The Add VLAN Rule page displays.

1. Specify the settings as described in the following table.

	DescriptionField
Name	Enter a name for the VLAN tag group.The name can be up to 10 characters.
	Enter a value from 1 to 4094.VLAN ID

Orbi WiFi System

(Continued)

DescriptionField

Enter a value from 0 to 7. Priority

Select the check box for a wired Ethernet port.

If your device is connected to an Ethernet port on the router, select the Ethernet port check box t corresponds to the Ethernet port on the router to which the device is connected.

You must select at least one Ethernet port. You can select more than one port.

1. Click the Add button.

The VLAN tag group is added.

1. Click the Apply button.

Your settings are saved.

Set Up an IPTV Port to Lease an Intranet Port

You can set up the router to create an Internet Protocol television (IPTV) port lease an IP address from your IPTV service provider. Use this feature only if you to an IPTV service and your IPTV service requires an intranet address.

Some IPTV ports cannot work behind Network Address Translation (NAT) because IPTV port requires an IP address within the Internet service provider's network (i address). You can set up a bridge connection from the WAN to one of the LA When IPTV is connected through WiFi, the home router also must support the of the WAN port to the WiFi network name (SSID). The designated LAN port an IPTV port with direct access to the WAN without going through NAT.

To congregate an IPTV port:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.

The VLAN / Bridge Settings page displays.

Orbi WiFi System

1. Select the Enable VLAN/Bridge Group check box.

The page expands.

1. Select the By bridge group radio button.

The section expands.

1. Select the Wired Ports check box that corresponds to the Ethernet port on th to which the device is connected.

You must select at least one Wired Ports check box. You can select more check box.

1. Click the Apply button.

Your settings are saved.

Enable British Telecom IGMP Proxy Supp

You must use this feature only for British Telecom (BT) Internet Protocol television service. It might also work with TalkTalk IPTV service.

To enable BT IGMP proxy support:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Setup > WAN Setup.

The WAN Setup page displays.

1. Clear the Disable IGMP Proxying check box.
2. Select the Support British Telecom (BT) IGMP Proxying check box.
3. Click the Apply button.

Your settings are saved.

7

Manage Your Network

This chapter describes the router settings for administering and maintaining your and home network.

The chapter includes the following sections:

• Update the Router and Satellite Firmware
• Change the admin Password
• Set Up Password Recovery
  • Recover the admin Password
  • View Router Status
  • View Satellite Status
  • View and Manage Logs of Router Activity
  • View Devices Connected to the Network or Edit Device Information
  • View Satellites Connected to the Network or Edit Satellite Information
• Manage the Orbi Outdoor Satellite LED Lighting
  • Monitor Internet Trafc
• Manage the Router Conguration File
• Set Up Remote Management
  • Use Remote Access
• Remotely Access Your Router Using the genie App

Orbi WiFi System

Update the Router and Satellite Firmware

You can use the router web interface to check if new rmware is available and your router and satellite, or you can manually update the rmware for your rout satellite.

Check for Firmware Updates

To check for new rmware and update your router and satellite:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Firmware Update.

The Firmware Update page displays.

1. Click the Check button.

The router checks to see if new rmware is available for the router and sat

1. If new rmware is available, click the Update All button.

The router locates and downloads the firmware for the router and satellite and the update.

Note: To avoid the risk of corrupting the rmware, do not interrupt the upgr. For example, do not close the browser, click a link, or load a new page. off the router or satellite.

When the upload is complete, your router and satellite restart. The update p typically takes about one minute. Read the new rmware release notes to nd you must recongure the router after updating.

Orbi WiFi System

Manually Update Firmware

If a satellite is connected to your router, you can log in to the router to make the rmware on your satellite.

Warning: We recommend that you always update the rmware on your satellite r and then update your router. Also, do not update the rmware on your router satellite at the same time.

To manually update the rmware on your Orbi router and satellite, follow these high level steps:

1. Visit_netgear.com/support and download the rmware for both your Orbi router satellite.
2. Update the rmware on your Orbi satellite.
   For more information, see Manually Update Satellite Firmware on page 97.
3. Update the rmware on your Orbi router.
   For more information, see Manually Update Router Firmware on page 98.

Manually Update Satellite Firmware

To manually update your satellite's rmware:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Firmware Update > Manual Update.

The Firmware Update page displays.

1. Select the check box next to your satellite's model name.

2. Click the Update button.

The Orbi satellite Firmware Update window opens.

1. If the browser ask you for the admin password, enter the same password then entered for the router.

Orbi WiFi System

1. Click the BROWSE button.
2. Locate and select the satellite rmware le that you downloaded.

The rmware le name ends in .img or .chk.

1. Click the UPLOAD button.

It takes a few minutes to complete the process.

1. After Orbi satellite nishes updating, select Status and double-check the rmware version on the Status page.

The rmware on your Orbi satellite is updated.

Manually Update Router Firmware

We recommend that you update your satellite's rmware before updating the rout rmware.

To manually update your router's rmware:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Firmware Update > Manual Update.

The Firmware Update page displays.

1. Click the Browse button.
2. Locate and select the router rmware le you downloaded.

The rmware le name ends in .img.

1. Click the Upload button.

The rmware is updated.

Orbi WiFi System

Change the admin Password

This feature let you change the default password that is used to log in to the user name admin. This password is not the one that you use for WiFi and router label shows your unique WiFi network name (SSID) and password for WiFi

Note: Be sure to change the password for the user name admin to a secure The ideal password contains no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols. It can be up to 30 ch

To set the password for the user name admin:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Set Password.

The Set Password page displays.

1. Type the old password, and type the new password twice.
2. To be able to recover the password, select the Enable Password Recovery ch box.

We recommend that you enable password recovery.

1. Click the Apply button.

Your settings are saved.

Set Up Password Recovery

We recommend that you enable password recovery if you change the password router user name admin. Then you can recover the password if it is forgotten. Recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, not in the Safari browser.

Orbi WiFi System

To set up password recovery:

1. Launch a web browser from a computer or WiFi device that is connected to network.
2. Enter http://www.routerlogin.net.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Set Password.

The Set Password page displays.

1. Select the Enable Password Recovery check box.
2. Select two security questions and provide answers to them.
3. Click the Apply button.

Your settings are saved.

Recover the admin Password

We recommend that you enable password recovery if you change the password router user name admin. Then you can recover the password if it is forgotten. recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, not in the Safari browser.

To recover your password:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Click the Cancel button.

If password recovery is enabled, you are prompted to answer two security qu

1. Enter the saved answers to the security questions.
2. Enter the serial number of your router.

The serial number is on the router label.

Orbi WiFi System

1. Click the Continue button.

A window opens and displays your recovered password.

1. Click the Login again button.

A login window opens.

1. With your recovered password, log in to the router.

View Router Status

To view router status and usage information:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Click the ADVANCED tab.

The ADVANCED Home page displays the router status.

Orbi WiFi System

Display Internet Port Statistics

To display Internet port statistics:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Click the ADVANCED tab.
2. In the Internet Port pane, click the Show Statistics button.

The Show Statistics window opens and displays following information:

• System Up Time. The time elapsed since the router was last restarted.

• Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For export, the page displays the following information:

• Status. The link status of the port.

• TxPkts. The number of packets transmitted on this port since reset or clear.
• RxPkts. The number of packets received on this port since reset or m clear.
• Collisions. The number of collisions on this port since reset or manual
• Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports.
• Rx B/s. The current reception (inbound) bandwidth used on the WAN a LAN ports.
• Up Time. The time elapsed since this port acquired the link.

• Poll Interval. The interval at which the statistics are updated in this page

• To change the polling frequency, enter a time in seconds in the Poll Interval and click the Set Interval button.

• To stop the polling entirely, click the Stop button.

Orbi WiFi System

Check the Internet Connection Status

To check the Internet connection status:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Click the ADVANCED tab.
2. In the Internet Port pane, click the Connection Status button.

The Connection Status window opens and displays the following information

• IP Address. The IP address that is assigned to the router.
• Subnet Mask. The subnet mask that is assigned to the router.
• Default Gateway. The IP address for the default gateway that the router communicates with.
• DHCP Server. The IP address for the Dynamic Host Configuration Protocol s that provides the TCP/IP conguration for all the computers that are connected to the router.
• DNS Server. The IP address of the Domain Name Service server that prov translation of network names to IP addresses.
• Lease Obtained. The date and time when the lease was obtained.

• Lease Expires. The date and time that the lease expires.

• To return the status of all items to 0, click the Release button.

• To refresh the page, click the Renew button.
• To exit the page, click the Close Window button.

View Satellite Status

To view your satellite's status, it must be connected to your Orbi network.

Orbi WiFi System

To view your satellite's status:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays.

1. In the Connected Satellites section, nd your satellite's IP address.
2. Enter your satellite's IP address in your web browser's address bar.

A login window opens.

1. Enter the same admin user name and password that you entered for the rc The satellite's status displays.

View and Manage Logs of Router Activit

The log is a detailed record of the websites you accessed or attempted to add other router actions. Up to 256 entries are stored in the log.

To view and manage logs:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Logs.

Orbi WiFi System

The Logs page displays the following information:

- Date and time. The date and time the log entry was recorded.

- Source IP. The IP address of the initiating device for this log entry.

- Target address. The name or IP address of the website or news group v to which access was attempted.

- Action. The action that occurred, such as whether Internet access was blocked or allowed.

1. To refresh the log page, click the Refresh button.
2. To clear the log entries, click the Clear Log button.
3. To email the log immediately, click the Send Log button.

View Devices Connected to the Network Edit Device Information

You can view the devices that are connected to your Orbi network. You can the information that displays on the Attached Devices page in the router web

View Devices Connected to the Network

You can view all computers or devices that are currently connected to your Orb

To view devices connected to your network:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

Orbi WiFi System

The Attached Devices page displays the following information in the Connected Devices section:

• Device Name. This section displays the device model, name, type, and IP a
- IP Address. This section displays the device IP address. The device's IP ac can change because the router assigns an IP address to each device when the network.
- MAC Address. This section displays the device MAC address. The unique M address for each device does not change.
- Connection Type. This section displays how the device is connected to the network through a wired Ethernet connection or WiFi connection.
- Connected Orbi. This section displays the Orbi router or satellite that the is connected to. The Orbi router's or satellite's MAC address also displays.

1. To update this page, click the Refresh button.

Edit Device Information on the Attached Devices Page

You can change the connected device model and name that display on the At Devices page.

To view devices connected to your network:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays.

1. Select a connected device that displays on the page.

The Edit Device page displays.

1. To change the device model, enter a new model in the Device Model eld.

2. To change the device name, enter a new name in the Device Name eld.

3. To change the device type, select a device from the Device Type menu.

Orbi WiFi System

1. Click the APPLY button.

Your settings are saved.

View Satellites Connected to the Network Edit Satellite Information

You can view the satellites that are connected to your Orbi network. You can the information that displays on the Attached Devices page in the router web

View Satellites Connected to the Network

You can view the satellites that are connected to your Orbi network.

To view satellites connected to your network:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays the following information in the Connected Satellites section:

• Device Name. This section displays the satellite model, name, and IP address
- IP Address. This section displays the satellite IP address. The satellite's IP can change because the router assigns an IP address to each satellite who joins the network.
- MAC Address. This section displays the satellite MAC address. The unique address for each satellite does not change.
- Connection Type. This section displays how the satellite is connected to the network through a wired Ethernet connection or 2G or 5G WiFi connection

Orbi WiFi System

• Connected Orbi. This section displays the Orbi router or satellite that the is connected to. The Orbi router's or satellite's MAC address also displays.

• Backhaul Status. This section displays the backhaul connection status between the satellite and router or another satellite.

• To update this page, click the Refresh button.

Edit Satellite Information That Displays On the Attached Devices Page

You can change the satellite's model and name that display on the Attached [page.

To edit the satellite's model or name that displays on the Attached Devices page:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays.

1. Select a connected device that displays on the page.

The Edit Device page displays.

1. To change the device model, enter a new model in the Device Model eld.
2. To change the device name, enter a new name in the Device Name eld.
3. Click the APPLY button.

Your settings are saved.

Manage the Orbi Outdoor Satellite LED Lighting

If you own an Orbi Outdoor Satellite, you can turn its LED lighting on or off LED brightness, or schedule when to turn on the light. You can also enable the satellite's Sync button.

Enable the Sync Button

After your satellite syncs with your router, the satellite's Sync button is disabled security reasons. If you press the Sync button and the satellite's bottom Light LE magenta, this LED behavior indicates that the Sync button is disabled. To enable Sync button, log in to the router and go to the Attached Devices page.

After syncing your satellite and placing your satellite outdoors, we recommend the disable the Sync button to prevent an unauthorized user from connecting to your satellite.

To enable your satellite's Sync button using the router web interface:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays.

1. Select your satellite.

The Edit Device page displays.

1. In the Sync Button section, click the Disabled button.

The Sync button is enabled. You can now use the Sync button to sync your satellite to your router.

Orbi WiFi System

Turn the Satellite LED Lighting On or Off

You can use the satellite's top and bottom Light LEDs to provide light to you area.

To turn the top and bottom LED lighting on or off:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays.

1. Select your satellite.

The Edit Device page displays.

1. To turn the LED lighting on, in the LED On/Off section, click the Off butto

The top and bottom Light LEDs turn on.

1. To turn the LED lighting off, in the LED On/Off section, click the On button

The top and bottom Light LEDs turn off.

1. Click the APPLY button.

Your settings are saved.

Set LED Lighting Brightness

After you turn on the satellite's LED lighting, you can set its brightness percent

To set the satellite's LED lighting brightness:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

Orbi WiFi System

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays.

1. Select your satellite.

The Edit Device page displays.

1. Make sure that the LED On/Off slider is set to ON.

2. If the LED lighting is turned off, click the LED On/Off slider to turn the LE The top and bottom Light LEDs turn on.

3. Select an LED lighting brightness percentage from the LED Lighting Brightness menu.

4. Click the APPLY button.

Your settings are saved.

Schedule When to Turn On LED Lighting

You can schedule when to turn on the satellite's LED lighting:

To schedule the LED lighting:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select Attached Devices.

The Attached Devices page displays.

1. Select your satellite.

The Edit Device page displays.

1. Make sure that the LED On/Off slider is set to ON.

Orbi WiFi System

1. If the LED lighting is turned off, click the LED On/Off slider to turn the LE The top and bottom Light LEDs turn on.
2. Select the Schedule LED Lighting check box.
3. Click the ADD A NEW PERIOD button. The LED Lighting Schedule page displays.

4. Specify the lighting schedule settings:

5. Start. Select a start time from the menu.
   • End. Select an end time from the menu.

6. Recurrence Pattern. Select if you want the Light LEDs to turn on daily o specic days.

7. Click the APPLY button.

The Edit Device page displays. The schedule is added.

1. Click the APPLY button.

Your settings are saved.

Monitor Internet Trafc

Trafc metering allows you to monitor the volume of Internet trafc that passes the router Internet port. You can set limits for trafc volume.

To monitor Internet trafc:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Trafc Meter.

The Trafc Meter page displays.

Orbi WiFi System

1. Select the Enable Trafc Meter check box.

2. To control the volume of Internet traffic, use either the traffic volume control or the connection time control feature:

- Select the Trafc volume control by radio button and then select one of the following options:

- No Limit. No restriction is applied when the trafc limit is reached.

- Download only. The restriction is applied to incoming traffic only.

- Both Directions. The restriction is applied to both incoming and outgoing traffic.

- Select the Connection time control radio button and enter the allowed hou in the Monthly limit eld.

1. If your ISP charges for extra data volume when you make a new connection the extra data volume in MB in the Round up data volume for each connect eld.

2. In the Trafc Counter section, set the trafc counter to begin at a specific time date.

To start the trafc counter immediately, click the Restart Counter Now button.

1. If you want the router to issue a warning message before the monthly limit or hours is reached, in the Trafc Control section, enter a numeric value.

By default, the value is 0 and no warning message is issued.

1. To stop the Internet connection when the limit is attained, select the Discount and disable the Internet connection check box.

2. Click the Apply button.

The Internet Trafc Statistics section helps you to monitor the data trafc.

1. To update the Internet Trafc Statistics section, click the Refresh button.

2. To display more information about the data traffic on your router and to charge poll interval, click the Internet Traffic Status button.

Manage the Router Conguration File

The congruration settings of the router are stored within the router in a congrur le. You can back up (save) this le to your computer, restore it, or reset it to default settings.

Orbi WiFi System

Back Up Settings

To back up the router's conguration settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

1. Click the BACK UP button.
2. Specify a location on your network.

A copy of the current settings is saved in the location you specied.

Erase the Current Conguration Settings

You can erase the current conguration and restore the factory default settings. ' might want to do this if you move the router to a different network.

To erase the conguration settings:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

1. Click the ERASE button.

Orbi WiFi System

The factory default settings are restored. The user name is admin, the passw password, and the LAN IP address is 192.168.1.1. DHCP is enabled.

Restore Conguration Settings

To restore conguration settings that you backed up:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

1. Click the Browse button to nd and select the .cfg le.
2. Click the RESTORE button.

The le is uploaded to the router and the router reboots.

Warning: Do not interrupt the reboot process.

Set Up Remote Management

You can access your router over the Internet to view or change its settings. Y know the router's WAN IP address to use this feature. For information about D DNS, see Dynamic DNS on page 71.

Note: Be sure to change the password for the user name admin to a secure. The ideal password contains no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols. It can be up to 30 ch. See Change the admin Password on page 99.

Orbi WiFi System

To set up remote management:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Remote Management.

The Remote Management page displays.

1. Select the Turn Remote Management On check box.
2. In the Allow Remote Access By section, specify the external IP addresses to access the router's remote management.

Note: For enhanced security, restrict access to as few external IP addresses a practical.

Select one of the following:

• To allow access from a single IP address on the Internet, select the Only Computer radio button. Enter the IP address to be allowed access.
• To allow access from a range of IP addresses on the Internet, select the Range radio button. Enter a beginning and ending IP address to denote the allowed range.

• To allow access from any IP address on the Internet, select the Everyone button.

• Specify the port number for accessing the router.

Normal web browser access uses the standard HTTP service port 80. For gre security, enter a custom port number for the remote router access. Choose a from 1024 to 65535, but do not use the number of any common service p default is 8080, which is a common alternate for HTTP.

1. Click the Apply button.

Your settings are saved.

Use Remote Access

To use remote access:

1. Launch a web browser on a computer that is not on your home network.
2. Type your router's WAN IP address into your browser's address or location e followed by a colon (:) and the custom port number.
   For example, if your external address is 134.177.0.123 and you use port nun 8080, enter http://134.177.0.123:8080 in your browser.

Remotely Access Your Router Using the genie App

You can use the genie app to remotely access your router and change its sett you can use remote access with the genie app, you must update your router's and download the latest genie app for your computer or mobile device. Remote with the genie app is supported for Windows computers, iOS mobile devices, a Android mobile devices.

For more information about how to update your router's rmware, see Update th Router and Satellite Firmware on page 96.

To download the latest genie app for your computer or mobile device, visit NETGEAR.com/genie. For more information about how to set up remote access to the genie app, see the genie app user manual, which is available at downloadcenter.netgear.com/.

8

Customize Internet Trafc Rules for Ports

You can use port forwarding and port triggering to set up rules for Internet t need networking knowledge to set up these features.

This chapter includes the following sections:

• Port Forwarding to a Local Server
- Port Triggering

Orbi WiFi System

Port Forwarding to a Local Server

If your home network includes a server, you can allow certain types of incoming to reach the server. For example, you might want to make a local web server or game server visible and available to the Internet.

The router can forward incoming traffic with specific protocols to computers on your local network. You can specify the servers for applications and you can also specify default DMZ server to which the router forwards all other incoming protocols.

Set Up Port Forwarding to a Local Server

To forward specific incoming protocols:

1. Decide which type of service, application, or game you want to provide.
2. Find the local IP address of the computer on your network that will provide service.
   The server computer must always use the same IP address. To specify this: use the reserved IP address feature. See Manage Reserved LAN IP Addresses page 79.

3. Launch a web browser from a computer or mobile device that is connected Orbi network.

4. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

1. Leave the Port Forwarding radio button selected as the service type.

2. In the Service Name menu, select the service name.

If the service that you want to add is not in the list, create a custom sell a Custom Port Forwarding Service on page 120.

1. In the Server IP Address eld, enter the IP address of the computer that will the service.

Orbi WiFi System

1. Click the Add button.

The service displays in the list.

Add a Custom Port Forwarding Service

To add a custom service:

1. Find out which port number or range of numbers the application uses.
   You can usually nd this information by contacting the publisher of the applic or user groups or news groups.
2. Launch a web browser from a computer or mobile device that is connected Orbi network.
3. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

1. Leave the Port Forwarding radio button selected as the service type.
2. Click the Add Custom Service button.

The Ports - Custom Services page displays.

1. In the Service Name eld, enter a descriptive name.
2. In the Protocol menu, select the protocol.

If you are unsure, select TCP/UDP.

1. In the External Port range eld, enter the port numbers.

2. Specify the internal ports by one of these methods:

3. Leave the Use the same port range for Internal port check box selected.

4. Type the port numbers in the Internal port range eld.

5. Type the IP address in the Internal IP address elds or select the radio button an attached device listed in the table.

6. Click the Apply button.

Orbi WiFi System

The service is now in the list on the Port Forwarding/Port Triggering page.

Edit a Port Forwarding Service

To edit a port forwarding entry:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

1. Leave the Port Forwarding radio button selected as the service type.
2. In the table, select the radio button next to the service name.
3. Click the Edit Service button.

The Ports - Custom Services page displays.

1. Specify changes to any of the following settings:

• Service Name. Type the service name.
- Protocol. If you are unsure, select TCP/UDP.
- External port range.
- For the internal ports, leave the Use the same port range for Internal port box selected or enter the ports in the Internal port range eld.
- Internal IP address. Type the IP address in the Internal IP address elds, or select the radio button for an attached device listed in the table.

1. Click the Apply button.

Your settings are saved.

Orbi WiFi System

Delete a Port Forwarding Entry

To delete a port forwarding entry:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.
   A login window opens.
3. Enter the admin user name and password.
   The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.
   The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
   The Port Forwarding/Port Triggering page displays.
5. Select the Port Forwarding radio button as the service type.
6. In the table, select the radio button next to the service name.
7. Click the Delete Service button.

Application Example: Make a Local Web Server Public

If you host a web server on your local network, you can use port forwarding web requests from anyone on the Internet to reach your web server.

To make a local web server public:

1. Assign your web server either a xed IP address or a dynamic IP address u address reservation.
   In this example, your router always gives your web server an IP address of 192.168.1.33.
2. In the Port Forwarding/Port Triggering page, congregate the router to forward the HTTP service to the local address of your web server at 192.168.1.33.
   HTTP (port 80) is the standard protocol for web servers.
3. (Optional) Register a host name with a Dynamic DNS service, and specify that on the Dynamic DNS page of the router.
   Dynamic DNS makes it much easier to access a server from the Internet be can type the name in the Internet browser. Otherwise, you must know the I that the ISP assigned, which typically changes.

Orbi WiFi System

How the Router Implements the Port Forwarding Rule

The following sequence shows the effects of a port forwarding rule:

1. When you type the URL www.example.com in your browser, the browser send web page request message with the following destination information:

- Destination address. The IP address of www.example.com, which is the add of your router.

- Destination port number. 80, which is the standard port number for a web process.

1. Your router receives the message and nds your port forwarding rule for incc port 80 trafc.

2. The router changes the destination in the message to IP address 192.168.1.1 sends the message to that computer.

3. Your web server at IP address 192.168.1.123 receives the request and sends message to your router.

4. Your router performs Network Address Translation (NAT) on the source IP add and sends the reply through the Internet to the computer or WiFi device that the web page request.

Port Triggering

Port triggering is a dynamic extension of port forwarding that is useful in these

• An application must use port forwarding to more than one local computer (b simultaneously).
  • An application must open incoming ports that are different from the outgoing

With port triggering, the router monitors traffic to the Internet from an outbound port that you specify. For outbound traffic from that port, the router saves the of the computer that sent the traffic. The router temporarily opens the incoming or ports that you specify in your rule and forwards that incoming traffic to that

Port forwarding creates a static mapping of a port number or range of ports local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed.

Orbi WiFi System

Add a Port Triggering Service

To add a port triggering service:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

1. Select the Port Triggering radio button.

The page adjusts.

1. Click the Add Service button.

The Port Triggering - Services page displays.

1. In the Service Name eld, type a descriptive service name.

2. In the Service User menu, select Any, or select Single address and enter the IP address of one computer:

3. Any (the default) allows any computer on the Internet to use this service.

4. Single address restricts the service to a particular computer.

5. Select the service type, either TCP or UDP or TCP/UDP (both).

If you are not sure, select TCP/UDP.

1. In the Triggering Port eld, enter the number of the outbound trafc port that open the inbound ports.
2. Enter the inbound connection port information in the Connection Type, Starting

Port, and Ending Port elds.

1. Click the Apply button.

The service is now in the Portmap Table. You must enable port triggering by the router used port triggering for the service that you added. See Enable Triggering on page 125.

Orbi WiFi System

Enable Port Triggering

To enable port triggering:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

1. Select the Port Triggering radio button.

The page adjusts.

1. Clear the Disable Port Triggering check box.

If this check box is selected, the router does not use port triggering even specied port triggering settings.

1. In the Port Triggering Timeout eld, enter a value up to 9999 minutes.

This value controls how long the inbound ports stay open when the router no activity. This value is required because the router cannot detect when the application terminates.

Application Example: Port Triggering for Internet Relay Chat

Some application servers, such as FTP and IRC servers, send replies to multiple numbers. Using port triggering, you can tell the router to open more incoming when a particular outgoing port starts a session.

An example is Internet Relay Chat (IRC). Your computer connects to an IRC seed destination port 6667. The IRC server not only responds to your originating source but also sends an "identify" message to your computer on port 113. Using port you can tell the router, "When you initiate a session with destination port 6667

Orbi WiFi System

also allow incoming traffic on port 113 to reach the originating computer." The sequence shows the effects of the port triggering rule you dene:

1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a des port number of 6667, the standard port number for an IRC server process. computer then sends this request message to your router.
3. Your router creates an entry in its internal session table describing this comm session between your computer and the IRC server. Your router stores the information, performs Network Address Translation (NAT) on the source address and port, and sends this request message through the Internet to the IRC s
4. Noting your port triggering rule and observing the destination port number of your router creates another session entry to send any incoming port 113 traffic your computer.
5. The IRC server sends a return message to your router using the NAT-assigne port (for example, port 33333) as the destination port. The IRC server also "identify" message to your router with destination port 113.
6. When your router receives the incoming message to destination port 33333, it its session table to see if a session is active for port number 33333. Findir session, the router restores the original address information replaced by NAT sends this reply message to your computer.
7. When your router receives the incoming message to destination port 113, it its session table and nds an active session for port 113 associated with you computer. The router replaces the message's destination IP address with your computer's IP address and forwards the message to your computer.
8. When you finish your chat session, your router eventually senses a period of in the communications. The router then removes the session information from session table, and incoming traffic is no longer accepted on port numbers 33113.

9

Use VPN to Access Your Network

You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.

This chapter includes the following sections:

• Set Up a VPN Connection
• Specify VPN Service in the Router
  • Install OpenVPN Software
  • Use a VPN Tunnel on Your Windows Computer
  • Use VPN to Access Your Internet Service at Home
  • Block VPN Client Internet Access in the Router
  • Use a VPN Tunnel to Access Your Internet Service at Home

Orbi WiFi System

Set Up a VPN Connection

A virtual private network (VPN) lets you use the Internet to securely access you when you aren't home.

This type of VPN access is called a client-to-gateway tunnel. The computer is t and the router is the gateway. To use the VPN feature, you must log in to enable VPN, and you must install and run VPN client software on the compute VPN uses DDNS or a static IP address to connect with your router.

To use a DDNS service, register for an account with a host name (sometimes domain name). You use the host name to access your network. The router sup these accounts: NETGEAR, No-IP, and Dyn.

If your Internet service provider (ISP) assigned a static WAN IP address (such as or 10.x.x.x) that never changes to your Internet account, the VPN can use that to connect to your home network.

Specify VPN Service in the Router

You must specify the VPN service settings in the router before you can use a connection.

To specify the VPN service:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VPN Service.

The VPN Service page displays.

1. Select the Enable VPN Service check box.

By default, the VPN uses the UDP service type and uses port 12974. If you customize the service type and port, we recommend that you change these before you install the OpenVPN software.

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1. To change the service type, scroll down and select the TCP radio button.
2. To change the port, scroll down to the Service Port eld, and type the port that you want to use.
3. Click the Apply button.

Your settings are saved. VPN is enabled in the router, but you must install up OpenVPN software on your computer before you can use a VPN connect

Install OpenVPN Software

You must install this software on each Windows computer, Mac computer, iOS or Android device that you plan to use for VPN connections to your router.

Install OpenVPN Software on Your Windows Computer

You must install this software on each Windows computer that you plan to use connections to your router.

To install VPN client software on your Windows computer:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VPN Service.

The VPN Service page displays.

1. Make sure that the Enable VPN Service check box is selected.
2. Specify any VPN service settings on the page.

For more information, see Specify VPN Service in the Router on page 128.

1. Click the For Windows button to download the OpenVPN conguration les.
2. Visit openvpn.net/index.php/download/community-downloads.html to download the OpenVPN client utility.

Orbi WiFi System

1. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link.

2. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe le.

1. Click the Next button.

2. When prompted, read the License Agreement and click the I Agree button.

1. Leave the check boxes selected, and click the Next button.

2. To specify the destination folder, click the Browse button and select a destin folder.

Orbi WiFi System

Figure 17. A Windows Security window opens.

1. Click the Install button.

The window displays the progress of the installation and then displays the na installation page.

1. Click the Finish button.

2. Unzip the configuration files that you downloaded and copy them to the folder, the VPN client is installed on your device.

For a client device with Windows 64-bit system, the VPN client is installed at C:\Programles\OpenVPN\cong\ by default.

1. For a client device with Windows, modify the VPN interface name to NETGEA

a. On your computer, go to the Networks page. If you are using Windows Control Panel > Network and Sharing Center > Change adapter settings.
b. In the local area connection list, nd the local area connection with the d name TAP-Windows Adapter.
c. Select the local area connection and change its name (not its device nam NETGEAR-VPN.
If you do not change the VPN interface name, the VPN tunnel connection

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For more information about using OpenVPN on your Windows computer, vi https://openvpn.net/index.php/open-source/documentation/howto.html#quick.

Install OpenVPN Software on Your Mac Computer

You must install this software on each Mac computer that you plan to use for connections to your router.

To install VPN client software on your Mac computer:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VPN Service.

The VPN Service page displays.

1. Make sure that the Enable VPN Service check box is selected.
2. Specify any VPN service settings on the page.

For more information, see Specify VPN Service in the Router on page 128.

1. Click the FOR MAC OS button to download the OpenVPN conguration les.
2. Visit https://tunnelblick.net/index.html to download the OpenVPN client utility for Mac OS X.
3. Download and install the le.
4. Unzip the configuration files that you downloaded and copy them to the folder, the VPN client is installed on your device.

The client utility must be installed by a user with administrative privileges.

For more information about using OpenVPN on your Mac computer, visit https://openvpnet/index.php/accessserver/docs/admin-guides/183-how-to-connect-to-access-server-from-a-machml.

Orbi WiFi System

Install OpenVPN Software on an iOS Device

You must install this software on each iOS device that you plan to use for VPN to your router.

To install VPN client software on an iOS device:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VPN Service.

The VPN Service page displays.

1. Make sure that the Enable VPN Service check box is selected.
2. Specify any VPN service settings on the page.

For more information, see Specify VPN Service in the Router on page 128.

1. Click the FOR SMART PHONE button to download the OpenVPN conguration les.
2. On your iOS device, download and install the OpenVPN Connect app from the app store.
3. On your computer, unzip the conguration les that you downloaded and send les to your iOS device.

Note that when you open the .ovpn le, a list of apps displays. Select the Connect app to open the .ovpn le.

For more information about using OpenVPN on your iOS device, visit http://www.vpngate.net/en/howto_openvpn.aspx#ios.

Install OpenVPN Software on an Android Device

You must install this software on each Android device that you plan to use fc connections to your router.

Orbi WiFi System

To install VPN client software on an Android device:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VPN Service.

The VPN Service page displays.

1. Make sure that the Enable VPN Service check box is selected.
2. Specify any VPN service settings on the page.

For more information, see Specify VPN Service in the Router on page 128.

1. Click the FOR SMART PHONE button to download the OpenVPN conguration les.
2. On your Android device, download and install the OpenVPN Connect app fro Google Play Store.
3. On your computer, unzip the conguration les that you downloaded and send les to your Android device.
4. Open the les on your Android device.
5. Open the .ovpn le using the OpenVPN Connect app.

For more information about using OpenVPN on your Android device, visit http://www.vpngate.net/en/howto_openvpn.aspx#android.

Use a VPN Tunnel on Your Windows Computer

After you set up the router to use VPN and install the OpenVPN application of computer, you can open a VPN tunnel from your computer to your router over Internet.

For the VPN tunnel to work, the local LAN IP address of the remote router is different LAN IP scheme from that of the local LAN where your VPN client co

Orbi WiFi System

connected. If both networks use the same LAN IP scheme, when the VPN tunn established, you cannot access your home router or your home network with the OpenVPN software.

The default LAN IP address scheme for the router is 192.x.x.x. The most common schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conict, change IP scheme either for your home network or for the network with the client VPN. For information about changing these settings, see Change the LAN TCP/IP Setting on page 75.

To open a VPN tunnel:

1. Launch the OpenVPN application with administrator privileges.

Figure 18. The OpenVPN icon displays in the Windows taskbar.

TIP: You can create a shortcut to the VPN program, then use the shortcut the settings and select the run as administrator check box. Then every time use this shortcut, OpenVPN automatically runs with administrator privileges.

1. Right-click the OpenVPN icon.

1. Select Connect.

The VPN connection is established. You can launch a web browser and log router.

Use VPN to Access Your Internet Service Home

When you're away from home and you access the Internet, you usually use a lot of service provider. For example, at a coffee shop you might be given a code that use the coffee shop's Internet service account to surf the web.

Orbi Pro lets you use a VPN connection to access your own Internet service away from home. You might want to do this if you travel to a geographic lot doesn't support all the Internet services that you use at home. For example, you account might work at home but not in a different country.

Set Up VPN Client Internet Access in the Router

By default, the router is set up to allow VPN connections only to your home but you can change the settings to allow Internet access. Accessing the Internet through a VPN might be slower than accessing the Internet directly.

To allow VPN clients to use your home Internet service:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VPN Service.

The VPN Service page displays.

1. Select the Enable VPN Service radio button.
2. Scroll down to the Clients will use this VPN connection to access section, a the All sites on the Internet & Home Network radio button.

When you access the Internet with the VPN connection, instead of using a Internet service, you use the Internet service from your home network.

1. Click the Apply button.

Your settings are saved.

Orbi WiFi System

1. Click the FOR WINDOWS or FOR MACOSX button and download the configuration les for your VPN clients.
2. Unzip the conguration les and copy them to the folder where the VPN clier installed on your device.

For a client device with Windows 64-bit system, the VPN client is installed at C:\Programles\OpenVPN\cong\ by default.

Block VPN Client Internet Access in the Router

By default, the router is set up to allow VPN connections only to your home not to the Internet service for your home network. If you changed this setting Internet access, you can change it back.

To allow VPN clients to access only your home network:

1. Launch a web browser from a computer or mobile device that is connected Orbi network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the admin user name and password.

The user name is admin. The password is the one that you specied the rs that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Select ADVANCED > Advanced Setup > VPN Service.

The VPN Service page displays.

1. Select the Enable VPN Service radio button.
2. Scroll down to the Clients will use this VPN connection to access section, a the Home Network only radio button.

This is the default setting. The VPN connection is only to your home network, the Internet service for your home network.

1. Click the Apply button.

Your settings are saved.

1. Click the FOR WINDOWS or FOR MACOSX button and download the conguration les for your VPN clients.

Orbi WiFi System

1. Unzip the congruration les and copy them to the folder where the VPN client installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programles\OpenVPN\cong\ by default.

Use a VPN Tunnel to Access Your Inter Service at Home

To access your Internet service:

1. Set up the router to allow VPN access to your Internet service. See Specify VPN Service in the Router on page 128.

2. On your computer, launch the OpenVPN application. The OpenVPN icon displays in the Windows taskbar.

3. Right-click the icon and select Connect.

4. When the VPN connection is established, launch your Internet browser.

10

Troubleshooting

This chapter provides information to help you diagnose and solve problems you experience with your Orbi router or satellite. If you do not nd the solution he the NETGEAR support site at support.netgear.com for product and contact informa This chapter includes the following sections:

• Quick Tips
  • The Router and Satellite Do Not Sync
• Cannot Log In to the Router
• Cannot Access the Internet
• Troubleshoot Your Network Using the Ping Utility

Orbi WiFi System

Quick Tips

This section describes tips for troubleshooting some common problems.

Sequence to Restart Your Network

When you restart your network, follow this sequence:

1. Turn off and unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.

WiFi Settings

Make sure that the WiFi settings in the WiFi-enabled computer or mobile device the router match.

The WiFi network name (SSID) and WiFi security settings must match exactly.

If you set up an access list, you must add each WiFi-enabled computer or mol MAC address to the router's access list.

Network Settings

Make sure that the network settings of the computer are correct. Wired and w connected computers must use network (IP) addresses on the same network as router. The simplest way to do this is to configure each computer to obtain a automatically using DHCP.

Some cable modem service providers require you to use the MAC address of computer initially registered on the account. You can view the MAC address on Attached Devices page.

The Router and Satellite Do Not Sync

If you are experiencing difficulty syncing the router and the satellite, we recommend that you move the satellite into the same room as the router during the sync. The satellite to a different location.

Orbi WiFi System

To sync the router and the satellite:

1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Pc button.
4. Wait for the satellite's ring LED to light solid white or magenta.
5. Press the Sync button on the router and then within two minutes, press the Sync button on the satellite.

The satellite's ring LED pulses white, then lights one of the following colors three minutes and then turns off:

• Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

• Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite to the Orbi router.

• Move the satellite to a location closer to the middle of your home.

• Connect the satellite to a power source.
• If the Power LED on the back of the satellite does not light, press the Pc button.

The satellite's ring LED pulses white, then lights one of the following colors three minutes and then turns off:

• Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite to the router and try again.

Orbi WiFi System

Cannot Log In to the Router

Make sure that your computer or mobile device is connected to the Orbi WiFi If you do not want to use a WiFi connection, you can connect your computer router with an Ethernet cable.

If you changed the admin password and you forgot what it is, see Recover the Password on page 100.

Cannot Access the Internet

Check your network and Internet connections:

1. Make sure that your WiFi-enabled computer or mobile device is connected to Orbi network.
2. If you are connected to Orbi but you cannot access the Internet, check to Internet connection is working.
3. Launch a web browser from a computer or WiFi device that is connected to network.
4. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Click the ADVANCED tab.

The ADVANCED Home page displays.

1. Check that an IP address is shown for the Internet port.

If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provided. If your router cannot obtain an IP address from the ISP, you can force your cable or DSL m recognize your new router by restarting your network. For more information, see Sequence to R Your Network on page 140.

If your router is still unable to obtain an IP address from the ISP, the problem might be one

• Your Internet service provider (ISP) might require a login program. Ask your ISP whether the PPP over Ethernet (PPPoE) or some other type of login.
• If your ISP requires a login, the login name and password might be set incorrectly.

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• Your ISP might check for your computer's host name. Assign the computer host name of your account as the account name on the Internet Setup page.
• If your ISP allows only one Ethernet MAC address to connect to Internet and checks for you MAC address, do one of the following:
• Inform your ISP that you bought a new network device and ask them to use the route address.
• Congure your router to clone your computer's MAC address.

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Troubleshoot Internet Browsing

If your router can obtain an IP address but your computer is unable to load pages from the Internet, it might be for one of the following reasons:

• The trafc meter is enabled, and the limit was reached.
  By conguring the trafc meter not to block Internet access when the trafc lin reached, you can resume Internet access. If your ISP sets a usage limit, they charge you for the overage.
• Your computer might not recognize any DNS server addresses. A DNS server host on the Internet that translates Internet names (such as www addresses) to IP addresses.
  Typically, your ISP provides the addresses of one or two DNS servers for you. If you entered a DNS address during the router's configuration, restart your cc Alternatively, you can congregate your computer manually with a DNS address, a explained in the documentation for your computer.
• The router might not be congured as the default gateway on your computer. Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address.
• You might be running login software that is no longer needed. If your ISP a program to log you in to the Internet (such as WinPoET), you no longer run that software after installing your router.You might need to go to Internet and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. Other browsers provide similar options.

Troubleshoot PPPoE

If you are using PPPoE, try troubleshooting your Internet connection.

To troubleshoot a PPPoE connection:

1. Launch a web browser from a computer or WiFi device that is connected to network.
2. Enter orbilogin.com.

A login window opens.

1. Enter the router admin user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

1. Click the ADVANCED tab.

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The ADVANCED Home page displays.

1. In the Internet Port pane, click the Connection Status button.

The Connection Status window opens.

1. Check the Connection Status window to see if your PPPoE connection is active working.

If the router is not connected, click the Connect button.

The router continues to attempt to connect indenitely.

1. If you cannot connect after several minutes, the router might be set up with incorrect service name, user name, or password, or your ISP might be exper a provisioning problem.

Unless you connect manually, the router does not authenticate using PPPoE u data is transmitted to the network.

WiFi Connectivity

If you are experiencing trouble connecting to the Orbi WiFi network, try to iso problem:

- Does the WiFi-enabled computer or mobile device that you are using nd your network?

If you disabled the router's SSID broadcast, then your WiFi network is hidden does not display in the list of networks that your computer or WiFi device default, SSID broadcast is enabled.)

- Does your WiFi-capable device support the security that you are using for your network (WPA or WPA2)?

- To view the WiFi settings for the router, use an Ethernet cable to connect to a LAN port on the router. Then log in to the router, and select BASIC

Note: Be sure to click the Apply button if you change settings.

- If you are trying to connect to the 5 GHz 1 or 5 GHz 2 band, does yo computer or mobile device support this standard?

- Did your computer or WiFi device automatically connect to a different WiFi in your area, such as a WiFi hotspot?

Troubleshoot Your Network Using the Pin Utility

Most network devices and routers contain a ping utility that sends an echo rec packet to the designated device. The device then responds with an echo reply. easily troubleshoot a network using the ping utility in your computer or worksta

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to is set up correctly.

To ping the router from a Windows computer:

1. From the Windows toolbar, click the Start button and select Run.

2. In the eld provided, type ping followed by the IP address of the router, as example:

ping www.routerlogin.net

1. Click the OK button.

You should see a message like this one:

Pinging with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address>: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you might be experiencing one of the following problem

• Wrong physical connections
  For a wired connection, make sure that the numbered LAN port LED is lit for the port to are connected.
  Check that the appropriate LEDs are on for your network devices. If your router and computer connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch are connected to your computer and router.

- Wrong network conguration

Verify that the Ethernet card driver software and TCP/IP software are both installed and conq on your computer.

Verify that the IP address for your router and your computer are correct and that the add on the same subnet.

Orbi WiFi System

Test the Path From Your Computer to a Remote Dev

After verifying that the LAN path works correctly, test the path from your comp a remote device.

To test the path from your computer to a remote device:

1. From the Windows toolbar, click the Start button and select Run.

2. In the Windows Run window, type:

ping -n 10

where is the IP address of a remote device such as your ISP DNS server.

If the path is functioning correctly, messages display that are similar to those shown in Test th to Your Router on page 146.

If you do not receive replies, check the following:

• Check to see that the IP address of your router is listed as the default gateway for your DHCP assigns the IP congruration of your computers, this information is not visible in your Network Control Panel. Verify that the IP address of the router is listed as the default gate
• Check to see that the network address of your computer (the portion of the IP address sp the subnet mask) is different from the network address of the remote device.
• Check to see that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account Internet Setup page.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broad modem. Some ISPs additionally restrict access to the MAC address of a single computer connected that modem. If your ISP does this, congregate your router to "clone" or "spoof" the MAC address authorized computer.

11

Supplemental Information

This appendix covers the following topics:

• Factory Settings for Orbi Routers on page 149
• Factory Settings for Orbi Satellites on page 155
• Technical Specifications for Orbi Routers on page 163
• Technical Specifications for Orbi Satellites on page 167

Orbi WiFi System

Factory Settings for Orbi Routers

You can return the router to its factory settings. Use the end of a paper clip object to press and hold the Reset button on the back of the router for at seconds. The router resets, and returns to the factory settings.

Factory Settings for Orbi Router Model RBR50

The following table shows the factory default settings for the router.

Table 4. Factory default settings for the router

		Default SettingFeature
login		orbilogin.comUser login	URLRouter
	(case-sensitive)	adminUser name
	(case-sensitive)	passwordLogin password
connection	WAN MAC address	Internet default hardware address
		1500WAN MTU size
		AutoSensingPort speed

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Table 4. Factory default settings for the router (Continued)

		Default SettingFeature
network (LAN)		192.168.1.1LAN IPLocal
		255.255.255.0Subnet mask
		EnabledDHCP server
	DHCP range	192.168.1.2 to 192.168.1.254
	address	192.168.1.2DHCP starting IP
	address	192.168.1.254DHCP ending IP
		DisabledDMZ
	Time zone	GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA
	daylight saving time	DisabledTime zone adjusted for
		DisabledSNMP
Firewall	Inbound (communications coming in from the Internet)	Disabled (except trafc on port 80, the HTTP port)
	(communications going out to the Internet)	Enabled (all)Outbound
		DisabledSource MAC Itering

Orbi WiFi System

Table 4. Factory default settings for the router (Continued)

	Default SettingFeature
	EnabledWiFi communicationWiFi
	See router labelSSID name
	WPA2-PSK (AES)Security
	EnabledBroadcast SSID
Transmission speed	Auto^1
Country/region	United States in the US; otherwise, varies by region
RF channel	2.4GHz front and backhaul: Auto5 GHz front haul:Channel 48 for NA, PR,AU, CA, and TWChannel 36 for EU, KO, JP, and IN5 GHz back haul:Channel 157 for NA, PR, AU, CA, and TWChannel 108 for EU, KO, JP, and IN

^1 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Factory Settings for Orbi Router Model RBR40

The following table shows the factory default settings for the router.

Table 5. Factory default settings for the router

		Default SettingFeature
login		orbilogin.comUser login	URLRouter
	(case-sensitive)	adminUser name
	Login password(case-sensitive)	password

Orbi WiFi System

Table 5. Factory default settings for the router (Continued)

		Default SettingFeature
connection	WAN MAC address	Internet default hardware address
		1500WAN MTU size
		AutoSensingPort speed
network (LAN)		192.168.1.1LAN IPLocal
		255.255.255.0Subnet mask
		EnabledDHCP server
	DHCP range	192.168.1.2 to 192.168.1.254
	address	192.168.1.2DHCP starting IP
	address	192.168.1.254DHCP ending IP
		DisabledDMZ
	Time zone	GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA
	daylight saving time	DisabledTime zone adjusted for
		DisabledSNMP
Firewall	Inbound (communications coming in from the Internet)	Disabled (except trafc on port 80, the HTTP port)
	(communications going out to the Internet)	Enabled (all)Outbound
		DisabledSource MAC Itering

Orbi WiFi System

Table 5. Factory default settings for the router (Continued)

	Default SettingFeature
	EnabledWiFi communicationWiFi
	See router labelSSID name
	WPA2-PSK (AES)Security
	EnabledBroadcast SSID
Transmission speed	Auto^2
Country/region	United States in the US; otherwise, varies by region
RF channel	2.4 GHz front and backhaul: Auto5 GHz front haul:Channel 48 for NA, PR, AU, CA, and TWChannel 36 for EU, KO, JP, and IN5 GHz back haul:Channel 157 for NA, PR, AU, CA, and TWChannel 108 for EU, KO, JP, and IN

^2 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Factory Settings for Orbi Router Model RBR20

The following table shows the factory default settings for the router.

Table 6. Factory default settings for the router

		Default SettingFeature
login		orbilogin.comUser login	URLRouter
	(case-sensitive)	adminUser name
	Login password(case-sensitive)	password

Orbi WiFi System

Table 6. Factory default settings for the router (Continued)

		Default SettingFeature
connection	WAN MAC address	Internet default hardware address
		1500WAN MTU size
		AutoSensingPort speed
network (LAN)		192.168.1.1LAN IPLocal
		255.255.255.0Subnet mask
		EnabledDHCP server
	DHCP range	192.168.1.2 to 192.168.1.254
	address	192.168.1.2DHCP starting IP
	address	192.168.1.254DHCP ending IP
		DisabledDMZ
	Time zone	GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA
	daylight saving time	DisabledTime zone adjusted for
		DisabledSNMP
Firewall	Inbound (communications coming in from the Internet)	Disabled (except trafc on port 80, the HTTP port)
	(communications going out to the Internet)	Enabled (all)Outbound
		DisabledSource MAC Itering

Orbi WiFi System

Table 6. Factory default settings for the router (Continued)

	Default SettingFeature
	EnabledWiFi communicationWiFi
	See router labelSSID name
	WPA2-PSK (AES)Security
	EnabledBroadcast SSID
Transmission speed	Auto^3
Country/region	United States in the US; otherwise, varies by region
RF channel	2.4 GHz front and backhaul: Auto5 GHz front haul:Channel 48 for NA, PR, AU, CA, and TWChannel 36 for EU, KO, JP, and IN5 GHz back haul:Channel 157 for NA, PR, AU, CA, and TWChannel 108 for EU, KO, JP, and IN

^3 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Factory Settings for Orbi Satellites

You can return the satellite to its factory settings. Use the end of a paper cl object to press and hold the Reset button on the back of the satellite for at seconds. The satellite resets, and returns to the factory settings.

Factory Settings for Orbi Satellite Model RBS50

The following table shows the factory default settings for the satellite.

Orbi WiFi System

Table 7. Factory default settings for the satellite

		Default SettingFeature
login		orbilogin.comUser login URLRouter
	(case-sensitive)	adminUser name
	(case-sensitive)	passwordLogin password
connection	WAN MAC addressInternet default hardware address
		1500WAN MTU size
		AutoSensingPort speed
network (LAN)		192.168.1.250LAN IPLocal
		255.255.255.0Subnet mask
		EnabledDHCP server
	DHCP range	192.168.1.2 to 192.168.1.254
	address	192.168.1.2DHCP starting IP
	address	192.168.1.254DHCP ending IP
		DisabledDMZ
	Time zone	GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA
	daylight saving time	DisabledTime zone adjusted for
		DisabledSNMP
Firewall	Inbound (communications coming in from the Internet)	Disabled (except trafc on port 80, the HTTP port)
	(communications going out to the Internet)	Enabled (all)Outbound
		DisabledSource MAC Itering

Orbi WiFi System

Table 7. Factory default settings for the satellite (Continued)

	Default SettingFeature
	EnabledWiFi communicationWiFi
	See satellite labelSSID name
	WPA2-PSK (AES)Security
	EnabledBroadcast SSID
Transmission speed	Auto^4
Country/region	United States in the US; otherwise, varies by region
RF channel	2.4 GHz front and backhaul: Auto5 GHz front haul:Channel 48 for NA, PR, AU, CA, and TWChannel 36 for EU, KO, JP, and IN5 GHz back haul:Channel 157 for NA, PR, AU, CA, and TWChannel 108 for EU, KO, JP, and IN

^4 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Factory Settings for Orbi Satellite Model RBS40

The following table shows the factory default settings for the satellite.

Table 8. Factory default settings for the satellite

		Default SettingFeature
login		orbilogin.comUser login	URLRouter
	(case-sensitive)	adminUser name
	(case-sensitive)	passwordLogin password

Orbi WiFi System

Table 8. Factory default settings for the satellite (Continued)

		Default SettingFeature
connection	WAN MAC address	Internet default hardware address
		1500WAN MTU size
		AutoSensingPort speed
network (LAN)		192.168.1.250LAN IPLocal
		255.255.255.0Subnet mask
		EnabledDHCP server
	DHCP range	192.168.1.2 to 192.168.1.254
	address	192.168.1.2DHCP starting IP
	address	192.168.1.254DHCP ending IP
		DisabledDMZ
	Time zone	GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA
	daylight saving time	DisabledTime zone adjusted for
		DisabledSNMP
Firewall	Inbound (communications coming in from the Internet)	Disabled (except trafc on port 80, the HTTP port)
	(communications going out to the Internet)	Enabled (all)Outbound
		DisabledSource MAC Itering

Orbi WiFi System

Table 8. Factory default settings for the satellite (Continued)

	Default SettingFeature
	EnabledWiFi communicationWiFi
	See satellite labelSSID name
	WPA2-PSK (AES)Security
	EnabledBroadcast SSID
Transmission speed	Auto^5
Country/region	United States in the US; otherwise, varies by region
RF channel	2.4 GHz front and backhaul: Auto5 GHz front haul:Channel 48 for NA, PR, AU, CA, and TWChannel 36 for EU, KO, JP, and IN5 GHz back haul:Channel 157 for NA, PR, AU, CA, and TWChannel 108 for EU, KO, JP, and IN

^5 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Factory Settings for Orbi Satellite Model RBS20

The following table shows the factory default settings for the satellite.

Table 9. Factory default settings for the satellite

		Default SettingFeature
login		orbilogin.comUser login	URLRouter
	(case-sensitive)	adminUser name
	(case-sensitive)	passwordLogin password

Orbi WiFi System

Table 9. Factory default settings for the satellite (Continued)

		Default SettingFeature
connection	WAN MAC address	Internet default hardware address
		1500WAN MTU size
		AutoSensingPort speed
network (LAN)		192.168.1.250LAN IPLocal
		255.255.255.0Subnet mask
		EnabledDHCP server
	DHCP range	192.168.1.2 to 192.168.1.254
	address	192.168.1.2DHCP starting IP
	address	192.168.1.254DHCP ending IP
		DisabledDMZ
	Time zone	GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA
	daylight saving time	DisabledTime zone adjusted for
		DisabledSNMP
Firewall	Inbound (communications coming in from the Internet)	Disabled (except trafc on port 80, the HTTP port)
	(communications going out to the Internet)	Enabled (all)Outbound
		DisabledSource MAC Itering

Orbi WiFi System

Table 9. Factory default settings for the satellite (Continued)

	Default SettingFeature
	EnabledWiFi communicationWiFi
	See satellite labelSSID name
	WPA2-PSK (AES)Security
	EnabledBroadcast SSID
Transmission speed	Auto^6
Country/region	United States in the US; otherwise, varies by region
RF channel	2.4 GHz front and backhaul: Auto5 GHz front haul:Channel 48 for NA, PR, AU, CA, and TWChannel 36 for EU, KO, JP, and IN5 GHz back haul:Channel 157 for NA, PR, AU, CA, and TWChannel 108 for EU, KO, JP, and IN

^6 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Factory Settings for Orbi Wall Plug Satellite Model RB The following table shows the factory default settings for the wall plug satellite.

Table 10. Factory default settings for the satellite

		Default SettingFeature
login		orbilogin.comUser login URLRouter
	(case-sensitive)	adminUser name
	(case-sensitive)	passwordLogin password

Orbi WiFi System

Table 10. Factory default settings for the satellite (Continued)

	Default SettingFeature
network (LAN)	192.168.1.250LAN IPLocal
	255.255.255.0Subnet mask
	DisabledDHCP server
	192.168.1.2 to 192.168.1.254DHCP range
	192.168.1.2DHCP starting IP address
	192.168.1.254DHCP ending IP address
	DisabledDMZ
Time zone	GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA
daylight saving time	DisabledTime zone adjusted for
	DisabledSNMP
	DisabledWiFi communicationWiFi
	See satellite labelSSID name
	WPA2-PSK (AES)Security
	EnabledBroadcast SSID
Transmission speed	Auto^7
Country/region	United States in the US; otherwise, varies by region
RF channel	2.4 GHz front and back haul: Auto5 GHz front haul:Channel 48 for NA, PR, AU, CA, and TWChannel 36 for EU5 GHz back haul:Channel 157 for NA, PR, AU, CA, and TWChannel 108 for EU

^7 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Orbi WiFi System

Technical Specifications for Orbi Routers

The following are the technical specifications for Orbi routers.

Technical Specifications for Orbi Router Model RBR50

The following table shows the technical specifications for the router.

Table 11. RBR50 specifications

DescriptionFeature
Data and routing protocol	TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB
Power adapter	North America: 120V, 60 Hz, inputUK, Australia: 240V, 50 Hz, inputEurope: 230V, 50 Hz, inputAll regions (output): 12V, 3.5A DC output
	6.7 x 3.1 x 8.89 in. (170.3 x 78.9 x 225.8 mm) eachDimensions
	1.96 lb (890.5 g)Weight
	0° to 40°C (32° to 104°F)Operating temperature
	90% maximum relative humidity, noncondensingOperating humidity
Electromagnetic emissions	FCC Part 15 Class BVCCI Class BEN 55 022 (CISPR 22), Class B C-Tick N10947
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45WAN
WiFi	Maximum wireless signal rate complies with the IEEE 802.11 standard. ^8
Radio data rates	2.4 GHz: Max. 400 Mbps5 GHz Front haul: Max. 866 Mbps5 GHz Back haul: Max. 1733 Mbps
Data encoding standards	IEEE 802.11b/g/n 2.4 GHz-256 QAM supportIEEE 802.11a/n/ac 5GHz-256 QAM support
Maximum number of computers per wireless network	Limited by the amount of WiFi network trafc generated by each node (typically 50-70 nodes)2.4 GHz: 1275 GHz (front haul): 127

Orbi WiFi System

Table 11. RBR50 specifications (Continued)

DescriptionFeature
Operating frequency range	2.4 GHz:2.412-2.462 GHz (US)2.412-2.472 GHz (Japan)2.412-2.472 GHz (Europe ETSI)
	5 GHz:5.18 GHz-5.24 GHz and 5.745 GHz-5.825 GHz (US)5.18 GHz-5.24 GHz and 5.5 GHz-5.7 GHz (Europe, Japan)5.26 GHz-5.32 GHz (Europe, Japan, to be supported in later rmware.)
	WPA-PSK [TKIP], WPA2-PSK [AES]802.11 security

^8 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Technical Specifications for Orbi Router Model RBR40

The following table shows the technical specifications for the router.

Table 12. RBR40 specifications

DescriptionFeature
Data and routing protocols	TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB
Power adapter	North America: 120V, 60 Hz, inputUK, Australia: 240V, 50 Hz, inputEurope: 230V, 50 Hz, inputAll regions (output): 12V, 2.5A DC output
	6.4 x 3.1 x 8.0 in. (163 x 78 x 203 mm)Dimensions
	1.65 lb (748 g)Weight
	0° to 40°C (32° to 104°F)Operating temperature
	90% maximum relative humidity, noncondensingOperating humidity

Orbi WiFi System

Table 12. RBR40 specifications (Continued)

	DescriptionFeature
Electromagnetic emissions	FCC Part 15 Class BVCCI Class BEN 55 022 (CISPR 22), Class B C-Tick N10947
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45WAN
WiFi	Maximum wireless signal rate complies with the IEEE 802.11 standard. ^9
Radio data rates	2.4 GHz: Max 400 Mbps5 GHz Front haul: Max 866 Mbps5 GHz Back haul: Max 866 Mbps
Data encoding standards	IEEE 802.11b/g/n 2.4 GHz-256 QAM supportIEEE 802.11 a/n/ac 5 GHz-256 QAM support
Maximum number of computers per wireless network	Limited by the amount of WiFi network trafc generated by each node (typically 50-70 nodes)2.4 GHz: 1275 GHz (front haul): 127
Operating frequency range	2.4 GHz:• 2.412-2.462 GHz (US)• 2.412-2.472 GHz (Japan)• 2.412-2.472 GHz (Europe ETSI)5 GHz:• 5.18 GHz-5.24 GHz and 5.745 GHz-5.825 GHz (US)• 5.18 GHz-5.24 GHz and 5.5 GHz-5.7 GHz (Europe, Japan)• 5.26 GHz-5.32 GHz (Europe, Japan, to be supported in later rmware.)
	WPA-PSK [TKIP], WPA2-PSK [AES]802.11 security

^9 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Technical Specifications for Orbi Router Model RBR20

The following table shows the technical specifications for the router.

Orbi WiFi System

Table 13. Technical specifications for the router.

	DescriptionFeature
Data and routing protocol	TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB
Power adapter	North America: 120V, 60 Hz, inputUK, Australia: 240V, 50 Hz, inputEurope: 230V, 50 Hz, inputAll regions (output): 12V, 1.5A DC output
	6.4 x 3.1 x 8.0 in. (163 x 78 x 203 mm)Dimensions
	1.65 lb (748 g)Weight
	0° to 40°C (32° to 104°F)Operating temperature
	90% maximum relative humidity, noncondensingOperating humidity
Electromagnetic emissions	FCC Part 15 Class BVCCI Class BEN 55 022 (CISPR 22), Class B C-Tick N10947
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45WAN
WiFi	Maximum wireless signal rate complies with the IEEE 802.11 standard. ^10
Radio data rates	2.4 GHz: Max 400 Mbps5 GHz Front haul: Max 866 Mbps5 GHz Back haul: Max 866 Mbps
Data encoding standards	IEEE 802.11b/g/n 2.4 GHz-256 QAM supportIEEE 802.11 a/n/ac 5 GHz-256 QAM support
Maximum number of computers per wireless network	Limited by the amount of WiFi network trafc generated by each node (typically 50-70 nodes)2.4 GHz: 1275 GHz (front haul): 127

Orbi WiFi System

Table 13. Technical specifications for the router. (Continued)

DescriptionFeature
Operating frequency range	2.4 GHz:2.412-2.462 GHz (US)2.412-2.472 GHz (Japan)2.412-2.472 GHz (Europe ETSI)
	5 GHz:5.18 GHz-5.24 GHz and 5.745 GHz-5.825 GHz (US)5.18 GHz-5.24 GHz and 5.5 GHz-5.7 GHz (Europe, Japan)5.26 GHz-5.32 GHz (Europe, Japan, to be supported in later rmware.)
	WPA-PSK [TKIP], WPA2-PSK [AES]802.11 security

^10 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Technical Specifications for Orbi Satellites

The following are technical specifications for the Orbi satellites.

Technical Specifications for Orbi Satellite Model RBS50

The following table shows the technical specifications for the satellite.

Table 14. RBS50 specifications

DescriptionFeature
Data and routing protocol	TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB
Power adapter	North America: 120V, 60 Hz, inputUK, Australia: 240V, 50 Hz, inputEurope: 230V, 50 Hz, inputAll regions (output): 12V, 3.5A DC output
	6.7 x 3.1 x 8.89 in. (170.3 x 78.9 x 225.8 mm)Dimensions

Orbi WiFi System

Table 14. RBS50 specifications (Continued)

	DescriptionFeature
	1.96 lb (890.5 g) eachWeight
	0° to 40°C (32° to 104°F)Operating temperature
	90% maximum relative humidity, noncondensingOperating humidity
Electromagnetic emissions	FCC Part 15 Class BVCCI Class BEN 55 022 (CISPR 22), Class B C-Tick N10947
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45WAN
WiFi	Maximum wireless signal rate complies with the IEEE 802.11 standard. ^11
Radio data rates	2.4 GHz: Max 400 Mbps5 GHz Front haul: Max 866 Mbps5 GHz Back haul: Max 1733 Mbps
Data encoding standards	IEEE 802.11b/g/n 2.4 GHz-256 QAM supportIEEE 802.11 a/n/ac 5 GHz-256 QAM
Maximum number of computers per wireless network	Limited by the amount of WiFi network trafc generated by each node (typically 50-70 nodes).2.4 GHz: 1275 GHz (front haul): 127
Operating frequency range	2.4 GHz:• 2.412-2.462 GHz (US)• 2.412-2.472 GHz (Japan)• 2.412-2.472 GHz (Europe ETSI)5 GHz:• 5.18 GHz-5.24 GHz and 5.745 GHz-5.825 GHz (US)• 5.18 GHz-5.24 GHz and 5.5 GHz-5.7 GHz (Europe, Japan)• 5.26 GHz-5.32 GHz (Europe, Japan, to be supported in later rmware.)
	WPA-PSK [TKIP], WPA2-PSK [AES]802.11 security

^11 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Orbi WiFi System

Technical Specifications for Orbi Router Model RBS40

The following table shows the technical specifications for the satellite.

Table 15. RBS40 specifications

	DescriptionFeature
Data and routing protocols	TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB
Power adapter	North America: 120V, 60 Hz, inputUK, Australia: 240V, 50 Hz, inputEurope: 230V, 50 Hz, inputAll regions (output): 12V, 2.5A DC output
	6.4 x 3.1 x 8.0 in. (163 x 78 x 203 mm)Dimensions
	1.65 lb (748 g)Weight
	0° to 40°C (32° to 104°F)Operating temperature
	90% maximum relative humidity, noncondensingOperating humidity
Electromagnetic emissions	FCC Part 15 Class BVCCI Class BEN 55 022 (CISPR 22), Class B C-Tick N10947
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45WAN
WiFi	Maximum wireless signal rate complies with the IEEE 802.11 standard. ^12
Radio data rates	2.4 GHz: Max 400 Mbps5 GHz Front haul: Max 866 Mbps5 GHz Back haul: Max 866 Mbps
Data encoding standards	IEEE 802.11b/g/n 2.4 GHz-256 QAM supportIEEE 802.11 a/n/ac 5 GHz-256 QAM support
Maximum number of computers per wireless network	Limited by the amount of WiFi network trafc generated by each node (typically 50-70 nodes).2.4 GHz: 1275 GHz (front haul): 127

Orbi WiFi System

Table 15. RBS40 specifications (Continued)

	DescriptionFeature
Operating frequency range	2.4 GHz:• 2.412-2.462 GHz (US)• 2.412-2.472 GHz (Europe ETSI)
	5 GHz:• 5.18 GHz-5.24 GHz and 5.745 GHz-5.825 GHz (US)• 5.18 GHz-5.24 GHz and 5.5 GHz-5.7 GHz (Europe)• 5.26 GHz-5.32 GHz (Europe)
	WPA-PSK [TKIP], WPA2-PSK [AES]802.11 security

^12 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Technical Specifications for Orbi Router Model RBS20

The following table shows the technical specifications for the satellite.

Table 16. Technical specifications for the satellite

	DescriptionFeature
	TCP/IP, DHCP, Dynamic DNS, and UPnPData and routing protocols
Power adapter	North America: 120V, 60 Hz, inputUK, Australia: 240V, 50 Hz, inputEurope: 230V, 50 Hz, inputAll regions (output): 12V, 1.5A DC output
	6.4 x 3.1 x 8.0 in. (163 x 78 x 203 mm)Dimensions
	1.65 lb (748 g)Weight
	0° to 40°C (32° to 104°F)Operating temperature
	90% maximum relative humidity, noncondensingOperating humidity
Electromagnetic emissions	FCC Part 15 Class BVCCI Class BEN 55 022 (CISPR 22), Class B C-Tick N10947
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN

Orbi WiFi System

Table 16. Technical specifications for the satellite (Continued)

	DescriptionFeature
	10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45WAN
WiFi	Maximum wireless signal rate complies with the IEEE 802.11 standard. ^13
Radio data rates	2.4 GHz: Max 400 Mbps5 GHz Front haul: Max 866 Mbps5 GHz Back haul: Max 866 Mbps
Data encoding standards	IEEE 802.11b/g/n 2.4 GHz-256 QAM supportIEEE 802.11 a/n/ac 5 GHz-256 QAM support
Maximum number of computers per wireless network	Limited by the amount of WiFi network trafc generated by each node (typically 50-70 nodes).2.4 GHz: 1275 GHz (front haul): 127
Operating frequency range	2.4 GHz:• 2.412-2.462 GHz (US)• 2.412-2.472 GHz (Europe ETSI)5 GHz:• 5.18 GHz-5.24 GHz and 5.745 GHz-5.825 GHz (US)• 5.18 GHz-5.24 GHz and 5.5 GHz-5.7 GHz (Europe)• 5.26 GHz-5.32 GHz (Europe)
	WPA-PSK [TKIP], WPA2-PSK [AES]802.11 security

^13 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Technical Specifications for Orbi Wall Plug Satellite Mod RBW30

The following table shows the technical specifications for the satellite.

Table 17. RBW30 specifications

DescriptionFeature

TCP/IP, DHCP server, and clientData and routing protocols

100-240V, 50/60 Hz, 0.2A maximumPower consumption

Orbi WiFi System

Table 17. RBW30 specifications (Continued)

	DescriptionFeature
	6.4 x 3.1 x 8 in. (83.8 x 76.2 x 161 mm)Dimensions
	0.67 lb (306 g)Weight
	0° to 40°C (32° to 104°F)Operating temperature
	90% maximum relative humidity, noncondensingOperating humidity
Electromagnetic emissions	FCC Part 15 Class BEN55032 (CISPR 32), Class B C-Tick N10947
WiFi	Maximum wireless signal rate complies with the IEEE 802.11 standard.
Radio data rates	2.4 GHz: Max 400 Mbps5 GHz Front haul: Max 866 Mbps5 GHz Back haul: Max 866 Mbps
Data encoding standards	IEEE 802.11b/g/n 2.4 GHz-256 QAM supportIEEE 802.11a/n/ac 5GHz-256 QAM support
Maximum number of computer limited by the amount of WiFi network traffic generated per wireless network by each node (typically 50-70 nodes)2.4 GHz: 1275 GHz (front haul): 127
Operating frequency range	2.4 GHz:• 2.412-2.462 GHz (US)• 2.412-2.472 GHz (Europe ETSI)5 GHz:• 5.18 GHz-5.24 GHz and 5.745 GHz-5.825 GHz (US)• 5.18 GHz-5.24 GHz and 5.5 GHz-5.7 GHz (Europe)• 5.26 GHz-5.32 GHz (Europe)
	WPA-PSK [TKIP], WPA2-PSK [AES]802.11 security

^14 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.