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Product Type Rugged Tablet
Model iX104C5
Brand Xplore
Display Size 10.4 inches
Display Type TFT LCD, sunlight readable (1000 nits)
Resolution 1024 x 768 pixels
Touchscreen Capacitive multi-touch, glove mode, optional active stylus
Processor Intel Core i5-7Y57
RAM 8 GB
Storage 256 GB SSD
Operating System Windows 10 Professional
Battery Hot-swappable Li-Ion, 7.4V, 5000 mAh
Weight Approx. 1.5 kg (3.3 lbs)
Dimensions (W x D x H) 250 x 200 x 25 mm
Ingress Protection IP65 rated (dust-tight, water jets)
Drop Spec 4 feet (1.2 m) to concrete
Operating Temperature -20°C to 60°C
Connectivity WiFi 802.11ac, Bluetooth 4.2, GPS, 4G LTE (optional)
Ports USB 3.0 (x2), HDMI, audio jack, docking connector, microSD card slot
Cameras Front 2 MP, Rear 5 MP with autofocus
Security TPM 2.0, optional fingerprint reader
Cleaning Instructions Clean with a soft, lint-free cloth slightly dampened with water. Do not use solvents or abrasive cleaners.
Spare Parts Availability Batteries, stylus, adapters, and docking stations available from Xplore authorized partners
Warranty Standard 3-year warranty (extendable)

Frequently Asked Questions - iX104C5 Xplore

How do I turn on the Xplore iX104C5 tablet?
Press and hold the power button located on the top edge until the screen lights up.
How do I charge the battery?
Connect the included AC adapter to the DC input port or place the tablet in the optional docking station to charge.
Is the tablet waterproof?
The iX104C5 has an IP65 rating, meaning it is protected against dust and low-pressure water jets. It is not designed for submersion.
Can I replace the battery myself?
Yes, the battery is hot-swappable. Follow the instructions in the manual to safely remove and insert a new battery without shutting down.
What operating system does it use?
It runs on Windows 10 Professional, pre-installed.
How do I clean the screen?
Use a soft microfiber cloth slightly dampened with water. Gently wipe the screen in circular motions. Do not use alcohol or harsh chemicals.
Can I use a stylus with this tablet?
Yes, it supports an active stylus (optional). The touchscreen also works with gloved fingers.
How do I connect to Wi-Fi?
Go to Settings > Network & Internet > Wi-Fi, turn on Wi-Fi, select your network, and enter the password.
What is the standard warranty?
The base warranty is 3 years. Extended warranty plans are available through Xplore or authorized resellers.
Where can I download drivers?
Drivers and software are available on the Xplore support website under the iX104C5 product page.

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Download the instructions for your Tablet in PDF format for free! Find your manual iX104C5 - Xplore and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. iX104C5 by Xplore.

USER MANUAL iX104C5 Xplore

iX104C5 USER'S HANDBOOK

Xplore iX104C5 - iX104C5 USER'S HANDBOOK - 1

xplore TECHNOLOGIES.

xplore xplore STATUS 104 P L Fn P3 P2 P1 xplore TECHNOLOGIES.

Contents

Welcome 11

About your computer 12

Package contents 13

Optional accessories.... 13

Contacting Xplore - service and questions. 15

1 Getting Started 17

Front view.... 17

Back view 18

Left side view 19

Right side view 20

Bottom view 21

Top view 21

LED indicators 22

Quick-start guide.... 24

Application, Windows, and hot keys 24

2Using the Tablet 27

Turning on the computer.... 27

Turning off the computer 28

Using the Reset switch. 28

Suspending and resuming operation 29

Suspending operation.... 30

Resuming operation 31

Using the pen.... 32

Using the digitizer to perform mouse functions.... 33

Changing the pen double-click speed 33

Positioning the pen and pen tether 34

Using the fingerprint scanner 36

Changing the screen orientation 37

Adjusting the screen brightness.... 38

Enabling automatic backlight control 39

Optimizing screen settings for outdoor use 39

Docking the tablet 40

Connecting devices 41

Connecting to a local area network 41

Connecting USB-compatible devices 41

Connecting an external microphone 42

Adjusting microphone volume 42

Connecting a headphone or speakers 43

Adjusting headphone or speaker volume 43

Connecting a monitor or projection panel (optional).... 44

Activating the monitor or projection panel. 44

Connecting a device to the serial port (standard). 45

Connecting an XPL expansion module 45

Using the battery 46

Charging the battery pack 46

If you do not have an external battery charger 46

If you have an external battery charger 47

Removing and installing the battery 47

Removing the battery 47

Installing the battery 49

Discarding batteries 49

Using power options 50

Displaying power options 50

Checking battery power status.... 50

Selecting a power plan 51

Selecting power options 52

Selecting Power (On/Off)/Backlight(On/Off)/Sleep/Resume button options. 53

Tips for conserving battery power 54

Accessing the Solid State Drive (SSD) cartridge 55

Re-installing the drive carrier 56

Accessing the MicroSD and SIM compartment 57

Programming hot keys 58

Programming hot keys to start applications, open documents, or go to a website 59

Programming hot keys to perform pre-defined functions 63

Programming hot keys to perform other key functions 65

3Maintaining the Tablet 69

Caring for the tablet. 69

Checking power cords and connectors.... 69

Protecting the computer from damage.... 69

Preventing the computer from overheating 70

Storing the computer 71

Caring for the display screen 71

Protecting the display screen 71

When to replace the pen 72

Calibrating the digitizer. 73

ATroubleshooting 75

BUsing BIOS and AOS Functions 77

Disabling the Auto Power feature.... 78

Enabling automatic LCD backlight control 78

CGlossary 79

Xplore Technologies ® has made every effort to ensure the accuracy and completeness of this document; however, because ongoing development efforts are made to continually improve the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes herein.

Trademarks

Xplore and the Xplore logo are registered trademarks of Xplore Technologies Corp.; iX104, iX104C5, iX104C5 Lite, and iX104C5 Dual Mode are trademarks of Xplore Technologies Corp. Kensington and MicroSaver are registered trademarks of the Kensington Technology Group. Microsoft is a registered trademark of Microsoft Corporation. Windows 7, Windows XP Professional, and Windows XP Tablet PC Edition are trademarks of Microsoft Corporation. MicroSD is registered trademark of the Personal Computer Memory Card International Association. Intel and iCore, are registered trademarks of Intel Corporation. Wi-Fi is a trademark of the Wireless Ethernet Compatibility Alliance (WECA). ISODAMP is a registered trademark of Aearo Company.

All other brands, product names, company names, trademarks and service marks used herein are property of their respective companies.

Copyright © 2003-2011 Xplore Technologies Corp. All rights reserved. No part of this publication may be copied, reproduced, or translated, without the prior written consent of Xplore Technologies. No part of this publication may be stored or transmitted in any electronic form without the prior consent of Xplore Technologies. Any unauthorized use is a violation of copyright laws.

Publication information

PN: 95-01097, Rev. A January 2011

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two-conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested a…

Declaration of conformity

DECLARATION OF CONFORMITY according to FCC Part 15, IC ICES-003, and RTT&E directives

Responsible Party Name: Xplore Technologies Corp.

Address: 14000 Summit Drive, Suite 900, Austin, Texas 78728

Telephone: 512.336.7797

Declares that product: Model Series: iX104C5 complies with Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and, (2) This device must accept any interference received, including interference that may cause undesired operation.

WARNING

Changes or modifications to this unit not expressly approved by the party responsible for compliance may void the user's authority to operate this equipment.

For more information about FCC rules and their applicability to the iX104, see Appendix E, “Agency Notices.”

Warranty information

The iX104C5 is backed by a standard 36-month International Limited Warranty. An extended International Limited Warranty is available. Check the service kit included with your computer for warranty terms and conditions.

Important safety information

Before you use the iX104C5 (referred to as the tablet), read these safety instructions and the operation instructions in this handbook.

Failure to observe all these instructions voids the Limited Warranty and may lead to suspension or denial of services to the offender, or legal action, or both.

Follow any special regulations governing the use of the tablet and, if radio-enabled, always switch it off in areas where radio devices are forbidden or when the radio device can cause interference or danger.

Always follow any safety laws and regulations pertaining to the use of cell phones and two-way radios, because these laws and regulations typically apply to the use of the wireless-enabled tablet.

Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, and wherever blasting operations are in progress or in any area in which restrictions on radio transmissions are imposed.

Switch off the tablet when in an aircraft. The tablet is not FAA-approved for use on aircraft. The effect of the use of the tablet in aircraft is unknown. Using the tablet in an aircraft may affect aircraft instrumentation, communication, and performance; may disrupt the network; and may be illegal.

Operating the wireless-enabled tablet may interfere with the functioning of inadequately protected medical devices such as pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions.

Radio signals from your tablet will not affect the operation of most modern equipment, but certain electronic equipment, including automotive systems, may not be shielded against radio signals from your tablet. Check with the manufacturer of your motor vehicle or the manufacturer's representative to determine whether using the tablet will present any safety issues.

Avoid using the tablet in any environment that requires your full attention, such as when driving a vehicle. If you need to use your tablet while driving, have a passenger use it for you or find a safe location to halt your vehicle.

Xplore iX104C5 - Important safety information - 1

WARNING

Use only battery types specified in this handbook. Using any other type of battery can be dangerous and can disable the tablet.

Xplore iX104C5 - WARNING - 1

WARNING

When operating the tablet in a known explosive environment do not remove or replace the battery while the circuit is live. Before removing the battery verify that the area is known to be free of ignitable concentrations of flammable substances.

Xplore iX104C5 - WARNING - 1

WARNING

Do not use any dock or any other accessory or attachment that is not manufactured or supplied by Xplore or an authorized Xplore accessories supplier. Use of any accessory or attachment that is not supplied or approved for use with the tablet by Xplore is not permitted because it may cause hazards.

Operate the tablet only from the type of power source indicated on the marking label. (See page 46 for more information about the battery and power supply.) Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs and convenience receptacles, and at the point where cords exit from the tablet or its dock. Do not overload wall outlets, extension cords, or integral convenience receptacles because this can cause fire or electric shock.

Unplug the tablet and refer the tablet and dock for service to qualified service personnel if any of the following conditions occur:

■The power supply cord or plug is damaged.
■ The tablet or dock does not operate normally when you follow the instructions in this book.
■ The tablet or dock exhibits a distinct change in performance.

Adjust only controls for which there are instructions in this book. An improper adjustment of other controls can result in damage and may require extensive work by a qualified technician to restore the tablet or dock to normal operation.

Xplore iX104C5 - WARNING - 1

CAUTION

Avoid prolonged physical contact with the exposed metal surfaces on the front and back of the tablet. While the tablet may not feel hot to the touch, if you maintain physical contact with the tablet for a long time (for example, if you rest the tablet on your lap for a long time), your skin may suffer low-heat injury. In addition, be careful when you remove a PC card that has been used for a long time, because the card may be hot.

Welcome

Welcome to the Xplore Technologies® iX104C5™ tablet PC, the rugged tablet designed, tested, and manufactured to meet the environmental and physical real-world challenges faced by today's mobile workers. Based on years of experience in rugged mobile applications, the iX104C5 is designed to withstand the abuses of everyday wear and tear.

Advanced technology, innovative design, and a rugged case are just a few highlights of your iX104C5 system.

Technical line drawing of a rectangular device with control panels and buttons, no text or symbols present

Tablet with enhanced performance antenna

Note: This handbook assumes that you have basic experience using computers and Microsoft® Windows®.

About your computer

The iX104C5 is a high-performance tablet PC that runs on Microsoft Windows 7 32-bit and 64-bit operating systems.

You can use any of the following methods to control the tablet:

■Special, enhanced pen (included with the tablet)
■Your finger
■Any suitable pointing device

Note: In this handbook, all information applies to all models unless otherwise noted.

All iX104C5 tablets have been engineered and tested to meet Military Standards for Environmental Extremes (MIL STD 810G). Your tablet includes the following features that make it exceptionally rugged and durable:

■Durable, long-lasting, rigid magnesium enclosure
■Interior and exterior multi-layer magnesium structure
■Bumper system and gasket protection mechanisms
■Specialized drive technology
■Removable, dual, Solid State Drive (SSD) cartridge
■ Integrated, protected wireless LAN and WAN antennas for dual mode operation
■Locked-in-place memory, cables, and connectors
■Proprietary thermal management system

Package contents

Check to make sure your package includes the following items:

■Quick Start Guide
■Battery pack
■Power cord
■AC adapter
■Pen (attached to tablet)
■Pen tether (attached to tablet)
■iX104C5 tablet PC
■Warranty information kit
■Operating System Recovery Guide

Optional accessories

Your package also includes any optional accessories you ordered.

Docking options

■xStand Desktop Docking Station
■xDock Vehicle Docking Station

Carrying cases

■Shoulder cases
■Portfolio case
■Dockable case

Memory

■2, 4, or 8 GB RAM
■40, 80, or more GB Solid State Drive (SSD)

Power options

■AC adapter with U.S. cord
■Weight-reduced battery pack (56 watt hours)
■Extended life battery pack (68.5 watt hours)
■Auto adapter (cigarette lighter adapter)

Additional accessories

■Top-mounted Fast-Lock GPS II Pro (submeter accuracy)
■Non-rugged USB optical disk drive
■USB rugged, backlit keyboard (83-key)
■Replaceable drive cartridges
■Active stylus

Contacting Xplore – service and questions

Note: To troubleshoot problems (including wireless and GPS problems), before you call, read the FAQ page of the Xplore Technologies Web site. Go to http://www.xploretech.com; then select Customer Support; then FAQ.

If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service and support.

If you purchased your tablet directly from Xplore, use any of the following methods to contact Xplore for service and support:

Web site http://www.xploretech.com

E-mail customersupport@xploretech.com

Toll free 1-866-296-8541, extension 222

Fax 1-512-336-7791

Before you contact Xplore, have the following information ready so that the customer support representative can quickly provide a solution:

Product name: iX104C5

Product serial number

Purchase date

Conditions under which the problem occurred

Any error messages that were displayed

Type of device connected, if any

1 Getting Started

This chapter gives you an overview of your tablet and includes a quick-start guide to tablet keys.

Front view

Built-in microphone Reset switch Status indicator Speaker Auto Light sensor SSD indicator Speaker Fingerprint scanner

Built-in microphone Enables you to input mono audio with noise cancellation. (See page 42.)

Reset switch Enables you to turn off the computer when using the Power (On/Off)/Backlight (On/Off)/Resume key is not effective. (See page 28.)

Status indicator Indicates the computer status (on, off, etc.). (See page 22.)

Speakers Enable you to listen to stereo audio files. Sealed to provide protection from the environment.

Chapter 1. Getting Started

Back view

Auto Light sensor Detects ambient light conditions.

SSD indicator Indicates hard drive activity. (See page 22.)

Fingerprint scanner Enables you to use fingerprint verification features. (See page 36.)

Back view

Digital camera Fan cover Antenna covers SSD carrier Removable battery pack Battery release latch Battery lock button Pen Pen holder

Fan cover Plastic cover over the thermal transfer bay that manages heat movement out of the computer.

Antenna coversFor optional wireless LAN and WAN models, protect and secure the radio antennas (accessible by authorized service personnel only).
PenThe main device you use to enter data and control applications (instead of a mouse or a keyboard). Also called the stylus. See “Using the pen” on page 32.

Pen holder Provides a place to secure the pen when you are not using it.

Battery release latch Provides access to the battery.

Battery lock button Secures the battery inside the tablet.

Removable battery pack Powers the computer when AC power is unavailable.

Digital camera 3-mega-pixel, auto-focus camera for taking color or black-and-white image or video.

SSD carrier User-accessible drive carrier for SSD storage.

Left side view

Power On/Off, Backlight On/Off, Sleep/Resume button ____

Kensington lock slot Heat exchange XPL side port

Power On/Off, Press to power computer. Press and hold for more than 4 seconds to force Backlight On/Off, power off. Sleep/Resume button

Momentarily press to toggle the backlight on or off.

Heat exchange Helps prevent the computer from overheating by forcing heat away from the computer. (Do not block the vents.)

XPL side port Permits connection of special devices made expressly for the iX104C5.

Kensington™ lock slot Connector for the optional Kensington MicroSaver™ or equivalent compatible security cable. Note: Contact your reseller for information about the Kensington security cable.

Right side view

Right side view

USB ports Microphone connector LAN connector Power connector Headphone connector 9-pin serial connector or optional connector for external monitor

The connectors on the right side of the computer are located behind the outer doors.

Power connector For the AC adapter or optional auto adapter. (See “Optional accessories” on page 13.)
USB 2.0 portsFor Universal Serial Bus devices (compliant with USB Standard Revision 2.0).Note: The optional Office and Vehicle Docks include additional USB ports. See “Optional accessories” on page 13.
Headphone connector For stereo headphones or speakers.
Microphone connector For an external microphone.
LAN connectorFor connecting a standard RJ-45 connector to the tablet's internal local area network (LAN) card
9-pin serial connector or optional external monitor connectorSerial connector for connecting terminals or other devices that use the RS-232, RS-422, or RS-485 data transfer standard, or an optional connector for an external monitor or projection panel.

Bottom view

Docking connector for the optional Xplore Tablet Dock Guide pin receptacles

Docking connector

Enables you to connect the optional xStand Desktop Docking Station or xDock Vehicle Docking Stations.

Guide pin receptacles Help assure a secure connection of the optional xStand or xDock.

Note: See "Optional accessories" on page 13.

Top view

XPL expansion port Bumpers

Bumpers Fabricated from rugged material. Raised to help protect the computer from damage.

XPL expansion port

A port that permits connection of special devices made expressly for the iX104C5.

LED indicators

The LED indicator lights show the status of system functions.

Status LED Drive LED xplore

The following table defines the various LED states.

Table 1 Status LED indicator

Mode/State LED State Meaning
On stategreen, continuousThe computer is on, ready for use, and functioning normally. The battery is fully charged.
Charging green, blinking The AC adapter is plugged in and the battery is charging.
Off state off (no light) The computer is off.
Sleep mode green, breathing The computer is on and is in Sleep mode.
Thermal control blue, blinking The computer is on and is in Warm-up mode, with the LCD and backlight off. After the system has warmed to a safe level, the LCD and backlight turn on.
On red, blinking The computer is powered on, running on battery power, and the charge level in the battery has reached a minimum warning state. Plug the computer into an AC/DC power source or install a charged battery.
On red, continuous The computer is on, running on battery power, and the charge level in the battery has reached a critical state. Plug the computer into an AC/DC power source or install a charged battery.orThe computer has encountered a fault and is not operating normally. Contact your computer support personnel, such as your help desk.orThe computer is off and you have inserted a battery that is at the critical low level and is incapable of running the computer.

Quick-start guide

This section is a quick guide to using the main features of your tablet. (See Chapter 2 for detailed information.)

Application, Windows, and hot keys
Ctrl-Alt-Delete (Secure Attention Sequence) key Screen Rotation key Fn Function key Hot key 1 P1 Hot key 2 P2 Hot key 3 P3 Fingerprint scanner

Table 2 Main keys

To define a function, see "Programming hot keys" on page 58.

In the default configuration, the P3 key puts the computer in Sleep mode and the Power button shuts down the computer. To change these settings, see page 50.

Press this key... To perform this function
Xplore iX104C5 - Quick-start guide - 2Log on after resuming operation from power management, powering on, or locking. After logging on, launch Windows Task Manager.
Xplore iX104C5 - Quick-start guide - 3Rotate screen orientation between portrait (vertical) and landscape (horizontal).
Xplore iX104C5 - Quick-start guide - 4Use in combination with another key to perform various functions. (See page 25.)
Xplore iX104C5 - Quick-start guide - 5Fingerprint scanner.
Xplore iX104C5 - Quick-start guide - 6Display the Start menu.
Xplore iX104C5 - Quick-start guide - 7Open Internet Explorer, or perform a user-definable function.
Xplore iX104C5 - Quick-start guide - 8Put the computer in Sleep mode.

Table 3 Function mode keys

Press these keys... To perform this function
Xplore iX104C5 - Quick-start guide - 9Xplore iX104C5 - Quick-start guide - 10unction: Send video display to a monitor or projection panel connected to the computer (and back to the computer again). You can program this key combination to perform a different function. (See “Programming hot keys to start applications, open documents, or go to a website” on page 59.)
Xplore iX104C5 - Quick-start guide - 11Xplore iX104C5 - Quick-start guide - 12r disable Airplane mode, which toggles wireless radios on/off.
Xplore iX104C5 - Quick-start guide - 13Xplore iX104C5 - Quick-start guide - 14n toggle.

2 Using the Tablet

This chapter contains detailed instructions for using the tablet.

Turning on the computer

  1. Make sure the computer is off.

When the computer is off, the Status LED is off.

D is off. xplore

  1. Make sure the battery is charged or that the computer is plugged in to an external power source.

  2. Press the Power On/Off, Backlight On/Off, Sleep/Resume button.

Power On/Off, Backlight On/Off, Sleep/Resume button

Turning off the computer

When the computer is in Sleep mode, the Status LED is breathing green.

  1. If the computer is in Sleep mode, press the Power On/Off, Backlight On/Off, Sleep/Resume button to resume operation. (See page 30 for information about Sleep mode.)

Power On/Off, Backlight On/Off and Sleep/Resume button

  1. Make sure the battery is charged or that the computer is plugged in to an external power source.
  2. Save your work and close all programs.
  3. From the Windows Start menu, click Turn Off Computer.
  4. The Turn off computer dialog box opens.
  5. Click Turn Off or press the Power button continuously for more than 4 seconds.

Using the Reset switch

Use the Reset switch only if you cannot turn off the computer by any other means, because you may lose unsaved data.

If the computer does not seem to be accepting input and you cannot turn it off by using the method described in “Turning off the computer,” press the Reset switch. (Use the stylus or a similar instrument to press the switch).

Reset switch xplore

Suspending and resuming operation

For more information, see "Checking battery power status" on page 50.

To conserve battery power when you do not want to turn off the computer or when you need to install a charged battery pack, put the computer into Sleep mode. (You can suspend operation without closing any programs or Windows.)

When you suspend operation:

■Programs that are running stop (but do not close).
■Active data is saved.
■The system enters one of the following low-power modes:

- Sleep (Suspend-to-RAM) mode – The Status LED light is breathing green. Active data is saved in RAM and most other components are turned off.

Although the computer uses very little power when in Sleep mode, eventually the battery's power does run out. If you do not plan to use the computer for an extended period of time, turn the computer off or put it in Hibernation mode instead of Sleep mode.

- Hibernation mode – Active data is saved on the SSD and power usage is reduced to the same level as when the computer is turned off. In Hibernation mode, there is no danger of losing data if battery power is lost.

Notes:

If you have set your computer to turn power off (in the Power Options utility in Windows Control Panel), you cannot suspend operation. To change power settings, see "Selecting Power (On/Off)/Backlight(On/Off)/Sleep/Resume button options" on page 53.

In the default configuration, the P3 key puts the computer in Sleep mode and the Power button shuts down the computer. To change these settings, see “Programming hot keys to perform pre-defined functions” on page 63.

Suspending and resuming operation

If your computer is connected to a network, the network may automatically log you off after a period of inactivity while system operation is suspended. Contact your help desk or system administrator to learn your log-off time limit.

Suspending operation

In order to suspend operation, the Sleep option must be enabled in Windows Power Options. See "Selecting Power (On/Off)/Backlight(On/Off)/Sleep/Resume button options" on page 53.

Use one of the following methods to suspend operation:

Method 1

Press the P3 key.

xplore P3 key

Method 2

  1. Press the Windows Start button; then press the right arrow next to the Shutdown button.
  2. Press Sleep.

When operation is suspended, the Status LED displays a breathing green light.

Sleep Hibernate

Status LED xplore

Resuming operation

To resume operation when the computer is in Sleep mode, press the Power On/Off, Backlight On/Off, Suspend/Resume button.

Note: Press the button only once.

Power On/Off, Backlight On/Off, Sleep/Resume button

Technical line drawing of a mechanical device with no visible text or symbols

Approximately 20 seconds later, the computer resumes normal operation. When the Status LED displays a continuous green light, you can begin using the computer.

Using the pen

You can use any of the following methods to select items and to navigate through programs.

■ Auto-Sense mode: Use either the multifunction pen or your finger interchangeably. The computer distinguishes between the two input modes and automatically adjusts accordingly. This is the tablet's default state.
- Digitizer mode: Use only the special multifunction pen provided with the computer.

For more information, see “Programming hot keys to perform predefined functions” on page 63.

WARNING

Do not use items such as a ball point pen or a screwdriver that can damage the tablet. Damage caused by using an item not provided with the tablet is not covered by the tablet warranty.

Note: During the first use of the tablet, or if the action you are trying to perform does not occur when you use the pen or your finger to touch the screen, calibrate the digitizer as described in "Calibrating the digitizer" on page 73.

Using the digitizer to perform mouse functions

To perform this function... Do this

Select an object(left button click).Tap the pen tip once on the object.
Perform a double-click. Quickly tap the pen tip twice on the object.
Perform a right-click. Hold the pen or your finger directly on the object for 1 second.
Move or drag an object. Place the pen tip or your finger on the object; then continue to hold the pen tip or your finger against the screen as you move the pen or your finger.

Changing the pen double-click speed

The pen double-click speed is in sync with the mouse double-click speed. To change the speed, follow the instructions below.

  1. Click the Windows Start button.
  2. Click the Control Panel option.
  3. In the Control Panel window, select Hardware and Sound > Set up your Pen and Tablet.
  4. Drag the slider to a faster or slower speed.

Using the pen

Positioning the pen and pen tether

The pen tether helps prevent the loss of your pen. The following illustrations show how to position the pen and pen tether.

Tether anchored at the bottom
pen tether pen

Using the pen

Tether anchored on the side
pen tether pen

Using the fingerprint scanner

The fingerprint scanner and the associated Protector Suite 2009 software enable you to use fingerprint verification to protect the security of your data.

Fingerprint scanner xpire

The first step for using fingerprint verification is to enroll your fingerprint to create an association between your username, password, and fingerprint.

After fingerprint enrollment you will be able to:

■Use your fingerprint as part of computer login security.
■Register Web pages and Windows applications to use your fingerprint instead of passwords.
■Launch applications by swiping your finger the sensor.
■ Store confidential information in an encrypted form in a protected folder.

To launch the Enrollment Wizard, select:

Start > All Programs > Protector Suite > Control Center >

User Enrollment and follow the wizard's instructions.

For more information about using the fingerprint scanner, see the Protector Suite 2009 User's Guide PDF included on your hard disk in the Protector Suite 2009 folder.

Changing the screen orientation

Xplore iX104C5 - Changing the screen orientation - 1

To rotate the screen orientation from portrait (vertical) to landscape (horizontal) mode or from landscape to portrait mode, press the screen rotation key.

portrait mode

landscape mode

Adjusting the screen brightness

Use either of the following methods to adjust the screen brightness:

Method 1

  1. Click Start.
  2. Open the Control Panel.
  3. In the Hardware and Sound area, select Adjust commonly used mobility settings. Use the Brightness slider to adjust the brightness.

Display brightness slider Windows Mobility Center Display brightness Mute 95% available (plugged in, not charging) Balanced Wireless off Turn wireless on Brightness Volume Battery Status Wireless Network Primary landscape Display connected No sync partnerships Not presenting Rotate screen Connect di…

Method 2

Xplore iX104C5 - Method 2 - 1

  1. In the Windows tasbar, click the power management icon; then select Adjust screen brightness.
  2. Move the slider bar (located at the bottom of the window) to change the screen brightness.

Screen brightness:

Enabling automatic backlight control

When the Auto Light sensor is enabled, the computer automatically controls the amount of backlight sent to the screen to provide optimum brightness for the lighting conditions in which you are working.

Auto Light sensor xplore

To enable automatic backlight control, see page 78.

Optimizing screen settings for outdoor use

  1. Click Start > Control Panel > Appearance and Personalization > Personalization > Change desktop background.
  2. In the My Themes area, select High Contrast White.
  3. Click the Back button.
  4. Click Display.
  5. Click Medium - 125% to enlarge the icon size; then click Apply.
  6. Click Adjust Resolution. Make sure the screen resolution setting is 1024 by 768 pixels; then click OK.

Docking the tablet

If you have the optional xStand office dock or xDock vehicle dock, connect it to the tablet at the docking port. (See the iX104 Docking Stations Handbook.)

Docking port

Guide pin receptacles

Connecting devices

Refer to the following subsections for information about connecting external devices to your computer.

Note: If the device you want to use does not appear to be working with your computer, the device may need to be enabled in the computer's configuration program. Contact your local help desk or Xplore reseller.

Connecting to a local area network

Connect a local area network (LAN) cable's RJ-45 connector to the internal LAN interface card. (See your network system administrator for more information.)

LAN connector

Connecting USB-compatible devices

Connect any USB-compatible devices to the computer's USB ports.

USB ports

Connecting devices

Connecting an external microphone

microphone connector

Adjusting microphone volume

If necessary, adjust the volume of the microphone as follows:

  1. Press the Windows Start key; then open the Control Panel.
  2. Select Hardware and Sound; then select Sound.
  3. Select the Recording tab.
  4. Select Microphone; then select Properties.
  5. Select the Levels tab.
  6. Adjust the microphone volume or boost.
  7. Click OK.

Connecting a headphone or speakers

headphone/speakers connector

Adjusting headphone or speaker volume

Xplore iX104C5 - Adjusting headphone or speaker volume - 1

Xplore iX104C5 - Adjusting headphone or speaker volume - 2

  1. Click the audio icon in the Status area of the Windows taskbar. The volume control area opens.

  2. If the Mute button indicates that sound is muted, click the button to turn on the sound.

  3. Move the slider bar up or down to increase or decrease the volume.

Connecting devices

Connecting a monitor or projection panel (optional)

Monitor/projection panel connector

Activating the monitor or projection panel

If your tablet includes the optional monitor/projection panel connector, you can change the video output as follows:

To change the video output to the monitor or projection panel:

Press the Fn-P1 key combination.

To change the video output back to the computer:

Xplore iX104C5 - Activating the monitor or projection panel - 1

Press the Fn-P1 key combination again.

Connecting a device to the serial port (standard)

If your tablet includes the standard serial port, you can connect a terminal or other device that uses the RS-232, RS-422, or RS-485 data transfer standard.

9-pin serial port

Connecting an XPL expansion module
XPL expansion port

Technical line drawing of a mechanical assembly with cylindrical components and mounting flanges (no text or symbols)

Tablet with optional GPS II

Using the battery

You can recharge, remove, and replace the battery pack.

Charging the battery pack

If you do not have an external battery charger

Follow these steps to charge the battery while it is installed in the computer:

  1. Connect a power source, such as an AC adapter or cigarette lighter adapter, to the power connector on the computer.

Power connector

If the battery charge is below 95%, the battery begins charging and the Status LED flashes green. (If the battery charge is higher than 95%, the battery will not charge, preventing battery overcharge.)

  1. Check the level of charge. (See “Checking battery power status” on page 50.)

The charging process continues until the battery charge reaches 100%.

Table 4 shows the approximate time required to charge the battery level to 100%.
Table 4 Approximate battery charge time
Battery pack capacity Charge time Battery pack P/N

55 watt hours (7600 mAh) 1.5 hours 11-01018
68.5 watt hours (9250 mAh) 2.5 hours 11-01019

If you have an external battery charger

  1. Remove the battery pack (see page 47).
  2. Use the external battery charger to charge the battery.
  3. Install the battery (see page 49).

Removing and installing the battery

You can remove the battery and use an (optional) external charger to charge it.

Removing the battery

1. To swap with a charged battery:

Use one of the methods described in “Suspending operation” on page 30 to suspend operation.

If a charged battery is not available:

Save your work and close all running programs; then shut down the computer or put the computer in Hibernation mode (see “Suspending operation” on page 30).

Note: To avoid losing unsaved data, wait until the computer has completed switching to Hibernation mode before removing the battery.

Using the battery

  1. Use the stylus or a pen to depress the battery lock button. The battery release latch returns to its original position.

Removable battery Battery release latch Battery lock button

  1. Pull the battery away from the computer and remove it.

Note: After removing the battery, you must replace the battery or connect the computer to an external power supply within 3 to 5 minutes or the computer completely loses power.

Installing the battery

  1. Orient the battery with the slides in the empty battery tray.

Line drawing of a hand holding a computer drive with a tray and buttons (no text or symbols)

  1. Slide the battery into the tray and press it firmly until it is seated.

  2. Slide the battery release latch to its original position.

The lock button pops back into the locked position, securing the battery in place.

Discarding batteries

Dispose of batteries in accordance with your local government regulations. Under federal, state, or local law, it may be illegal to put batteries in the trash. Contact your system administrator, municipal waste disposal department/provider for information.

Using power options

Displaying power options

Xplore iX104C5 - Displaying power options - 1

On the Windows taskbar, click the battery icon; then select More power options. The Power Options window opens.

Checking battery power status

Xplore iX104C5 - Checking battery power status - 1

On the Windows taskbar, click the battery icon.

The following window opens, displaying the percentage of power remaining in the battery:

Fully charged (100%) Select a power plan: Balanced High performance Adjust screen brightness More power options

Selecting a power plan

Xplore iX104C5 - Selecting a power plan - 1

  1. On the Windows taskbar, click the battery icon.

The following window opens:

Fully charged (100%) Select a power plan: Balanced High performance Adjust screen brightness More power options

  1. Select one of the following power plans: (select More power options in necessary)

Balanced – Balance between computer performance and battery life.

Power Saver – Longer battery life and lower performance.

High performance – Higher performance and shorter battery life.

Using power options

Selecting power options

Xplore iX104C5 - Selecting power options - 1

  1. On the Windows taskbar, right-click the battery icon.

  2. Select Power Options.

The following window opens.

Require a password on wakeup Choose what the power batches do Create a power plan Choose when to turn off the display Change when the computer stamps Adjust the display brightness Select a power plan Power plans can help you maximize your computer's performance or conserve energy. Make a plan active…

  1. Under the selected power plan, press Change plan settings.

  2. Select the power options you want to use.

Selecting Power (On/Off)/Backlight(On/Off)/Sleep/Resume button options

Power (On/Off)/ Backlight (On/Off)/ Sleep/Resume button

To change what happens when you press the button:

Xplore iX104C5 - Selecting Power (On/Off)/Backlight(On/Off)/Sleep/Resume button options - 2

  1. On the Windows taskbar, right-click the battery icon.

  2. Select Power Options.

The following window opens.

Require a password on wakeup Choose what the power buttons do Create a power plan Choose when to turn off the display Change even the computer sleeps Adjust the display brightness Take place Preparation Vaccine Mobility Center Free Accounts Select a power plan Power plans can help you maximize your…

  1. Press Choose what the power buttons do.

  2. Select the options you want to use.

Using power options

Tips for conserving battery power

The following tips help you extend the life of your battery by conserving battery power:

■ Use an external power source such as the AC or auto adapter whenever available.
■Suspend operation if you know that you will not be using the system for a while. (See page 30.)
■If you do not plan to use the computer for an extended period of time, turn it off.
■ Adjust power options to automatically conserve power. (See page 52.)
- Adjust the display brightness to no brighter than necessary for comfortable viewing. The display can consume a large portion of the computer's power. (See page 38.)
■ Set the LCD Brightness range to “Power Saving” in the BIOS Setup Utility. (See page 77.)

Accessing the Solid State Drive (SSD) cartridge

When you install a new storage drive, follow the instructions in this section to access the hard drive carrier.

WARNING Failure to follow this procedure can result in damage to the case and the cover, which is not covered under the Xplore Technologies warranty. Xplore recommends that you use an approved Xplore Technologies service center for this procedure.

  1. Turn off the computer.

  2. Remove all power from the unit, including batteries and other power sources such as power supplies, cigarette lighter adapters, and mobile power sources.

  3. Pinch the two center pins with one hand while pushing down on the lever with the other. The drive carrier will pop up (like the battery) and permit removal.

Note: Your drive carrier may have two screws installed. If so, remove them before you exchange the drive carrier.

Close-up of hands installing a black plastic panel on a device (no visible text or symbols)

Close-up of a hand holding a black electronic device with control panel (no visible text or symbols)

Close-up of hands holding a black plastic device with a ventilation grille (no visible text or symbols)

Accessing the Solid State Drive (SSD) cartridge

Re-installing the drive carrier

  1. Insert the drive with smooth edge into the bay at a slight angle.
  2. Press down until the carrier clicks into place, while pinching the two center pins.

Close-up of hands holding a black electronic device with visible internal components (no text or symbols)

  1. If your machine had the screws in place, re-attach them. Note: Do not use power tools.

Accessing the MicroSD and SIM compartment

Note: This compartment can handle most MicroSD and SIM cards.

When you install a MicroSD or SIM card, follow the instructions in this section to access the compartment.

WARNING Failure to follow this procedure can result in damage to the case and the cover, which is not covered under the Xplore Technologies warranty. Xplore recommends that you use an approved Xplore Technologies service center for this procedure.

  1. Turn off the computer.
  2. Remove all power from the unit, including batteries and other power sources such as power supplies, cigarette lighter adapters, and mobile power sources.
  3. Remove the battery. (See "Removing and installing the battery" on page 47.)
  4. Lift up on the D-ring and turn it clockwise 1/4 of a rotation. Once the lock is disengaged lift the door to open the compartment.

MICRO MACOSSA

Opening the compartment Installing a MicroSD card

Close-up of a hand inserting a component into a device housing (no visible text or symbols)

Close-up of a hand inserting a small electronic device into a laptop case (no visible text or symbols)

Installing a SIM card

Programming hot keys

Xplore pre-programs the P1, P2, and P3 hot keys and Function mode hot key combinations to perform certain functions by default. However, you can program them to perform different functions, as described in this section.

Table 5 Programmable hot keys

Key Default function
P1Opens the Start menu.
P2Starts Internet Explorer.
P3Puts the computer in Sleep mode.

Table 6 Programmable Function mode hot key combinations

Key combination Default function
FnP1Sends video display to a monitor or projection panel.
FnAirplane mode toggle.
FnBluetooth toggle.

Programming hot keys to start applications, open documents, or go to a website

Xplore iX104C5 - Programming hot keys to start applications, open documents, or go to a website - 1

  1. In the Status area of the Windows taskbar, click the iX104C5 Configuration icon.

The Launch Button QuickShow dialog box opens.

Launch Button Quickshow Button Action Parameter P1 Brightness Up P2 Brightness Down P3 Touch panel toggle Fn+P1 Change video output Fn+P2 Turn speaker on or off Fn+P3 Digitizer calibration Configure...

  1. Click the Configure button.

The Panel Control Center window opens.

Panel Control Center Launch Button P1 Brightness Up P2 Brightness Down P3 Touch panel toggle Fn+P1 Change Pen Screen Orientation Change video output Fn+P2 Turn speaker on or off Fn+P3 Digital calibration Change Back Next Finish Close

Programming hot keys

  1. Click the Change button next to the key or key combination you want to program.

The following options appear:

Panel Control Center P1 Step 1/2 Choose an action for this button Launch an Application, Document or Web site Start a pre-defined function Press a key or a key combination Back Next Finish Close Launch Button Pen Screen Orientation Default

  1. Click Launch an Application, Document or Web site.

The following options appear:

Panel Control Center P1 Step 2/2 Launch an Application, Document or Web site Launch an Application Open a Document Open a Multimedia file Open a Web page Other files File Browse... Screen Orientation Argument Default Back Next Finish Close

5. To start an application:

a. Click Launch an Application.

b. Press Browse to find the application you want the hot key or Function mode hot key combination to start (for example: word.exe, notepad.exe, excel.exe).

Panel Control Center P1 Step 2/2 Launch an Application, Document or Web site Launch an Application Open a Document Open a Multimedia file Open a Web page Other files File notepad.exe Browse... Screen Orientation Argument Default Back Next Finish Close

c. Click Change.

6. To open a document:

a. In the Click Open a Document.

b. Press Browse to find the document you want the hot key or Function mode hot key combination to open. (For example: spreadsheet.xls, airports.doc, wiringdiagram.jpg)

c. Click Change.

Programming hot keys

7. To open a multimedia file:

a. Click Open a Multimedia file.
b. Press Browse to find the name of the multimedia file you want the hot key or Function mode hot key combination to open. (For example: 911training.dir, demo.ppt)
c. Click Change.

8. To open a Web page:

a. Click Open a Web page.
b. Press Browse to find the URL of the Web page you want the hot key or Function mode hot key combination to open. (For example: http://www.xploretech.com)
c. Click Change.

  1. Program more hot keys, or click Close to close the Panel Control Center window.

Programming hot keys to perform pre-defined functions

Xplore iX104C5 - Programming hot keys to perform pre-defined functions - 1

  1. In the Status area of the Windows taskbar, click the iX104C5 Configuration icon.

The Launch Button QuickShow dialog box opens.

Launch Button Quickshow Button Action Parameter P1 Brightness Up P2 Brightness Down P3 Touch panel toggle Fn+P1 Change video output Fn+P2 Turn speaker on or off Fn+P3 Digitizer calibration Configure...

  1. Click the Configure button.

The Panel Control Center window opens.

Panel Control Center Launch Button P1 Brightness Up P2 Brightness Down P3 Touch panel toggle Fn+P1 Change Pan Screen Orientation Change video output Fn+P2 Turn speaker on or off Fn+P3 Digitizer calibration Change Default Back Next Finish Close

  1. Next to the key or key combination you want to program, click the Change button.

Programming hot keys

The following options appear:

Panel Control Center P1 Step 1/2 Choose an action for this button Launch an Application, Document or Web site Start a pre-defined function Press a key or a key combination Back Next Finish Close

  1. Click Start a pre-defined function.
  2. In the Function selection drop-down list, select an option.

Panel Control Center Explore Technologies Launch Button P1 Step 2/2 Start a pre-defined function Pan Screen Orientation Default Touch panel toggle Menu Internet Explorer Open mail Increase speaker volume Decrease speaker volume Turn speaker on or off Change screen orientation Digitizer selection Cha…

  1. Program more hot keys, or click Close to close the Panel Control Center window.

Programming hot keys to perform other key functions

Xplore iX104C5 - Programming hot keys to perform other key functions - 1

  1. In the Status area of the Windows taskbar, click the iX104C5 Configuration icon.

The Launch Button QuickShow dialog box opens.

Launch Button Quickshow Button Action Parameter P1 Brightness Up P2 Brightness Down P3 Touch panel toggle Fn+P1 Change vdeo output Fn+P2 Turn speaker on or off Fn+P3 Digitizer calibration Configure...

  1. Click the Configure button.

The Panel Control Center window opens.

Panel Control Center Launch Button P1 Brightness Up P2 Brightness Down P3 Touch panel toggle Fn+P1 Change video output Fn+P2 Turn speaker on or off Fn+P3 Digitalizer calibration Change Pan screen technologies Pen Screen Orientation Default Back Next Finish Close

  1. Next to the key or key combination you want to program, click the Change button.

Programming hot keys

The following options appear:

Panel Control Center P1 Step 1/2 Choose an action for this button Launch an Application, Document or Web site Start a pre-defined function Press a key or a key combination Back Next Finish Close Launch Button Pen Screen Orientation Default

4. Click Press a key or key combination.

The following options appear:

Panel Control Center P1 Step 2/2 Press a key or key combination □ Ctrl ✓ Alt □ Shift PrtScr Esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 Del Tab 1 2 3 4 5 6 7 8 9 0 Ins Back CopsLk Q W E R T Y U I Q P Enter ScrollLk A S D F G H J K L Break PrtScr NumLk Z X C V B N M PgUp Up PgDiv Win Space Menu Left D…

5. If you want the hot key or hot key combination to perform the function of a single key:

a. If the Ctrl, Alt, or Shift boxes are checked, uncheck them.
b. Click the key you want the hot key or hot key combination to perform. (For example: F6, G, or Caps Lock)

If you want the hot key or hot key combination to perform the function of a key combination:

a. Check the Ctrl, Alt, or Shift box.
b. From the drop-down list, select the additional key, or click the key on the keyboard.

Examples

To cause the hot key to perform the print screen function (Alt-Print Scrn): Check the Alt check box; then select PrtScr from the drop-down list.

To cause the hot key to perform the paste function (Ctrl-V): Check the Ctrl check box; then click the V key.

  1. Program more hot keys, or click Close to close the Panel Control Center window.

3 Maintaining the Tablet

This chapter provides instructions for maintaining your tablet.

Caring for the tablet

This section provides information about how to keep your tablet in top working condition.

Checking power cords and connectors

Check AC and DC power cords and power connectors periodically for damage. Replace the power cord immediately if you find any damage.

Protecting the computer from damage

■Your computer is designed to sustain a multiple-axis drop to a non-yielding surface. Do not intentionally drop the computer, because the cumulative effects of multiple drops may damage the computer.
■Do not place heavy objects on the computer.
■Do not disassemble the computer.
- Keep the computer at least 5 inches (13 centimeters) away from any electrical appliance that generates a strong magnetic field, such as a motor, magnet, TV, refrigerator, or large audio speakers.

Caring for the tablet

Preventing the computer from overheating

The computer monitors its internal temperature. As the internal temperature approaches the tolerable limits of heat-sensitive components, system functions are automatically limited or turned off to prevent damage.

To prevent the computer from overheating, do not obstruct the computer's air vents.

air vent area air vents

Storing the computer

You can store the computer in the Off state for about 30 days with a fully charged battery installed. After this period, recharge the battery or replace it with a charged battery.

If you intend to store the computer for more than 30 days, remove the battery pack and keep it in a cool place.

Caring for the display screen

To clean the display screen, dampen a soft cotton cloth with water and gently wipe the screen surface.

Note: Do not use isopropyl alcohol to clean the screen. Alcohol may damage the surface of the screen.

Protecting the display screen

The screen protector is a durable, replaceable writing surface that protects the display screen from abrasion.

To obtain additional screen protectors, check with your reseller, or go to the Xplore Web site at www.xploretech.com for ordering information. Additional information about installation is included with the screen protectors.

When to replace the pen

Removing the screen protector

Slide your fingernail under the edge of the screen protector and pull the protector away from the screen.

edge

Installing a new screen protector

Follow the instructions included with your screen protector replacement kit.

Note: If a screen protector is already installed on the display screen, remove it before installing the new screen protector.

When to replace the pen

With use, the pen tip may become worn and can scratch the screen. If your pen exhibits one of the following problems, replace the pen:

■The pen does not move freely across the screen.
■The pen does not perform as expected.

Calibrating the digitizer

Calibrating the digitizer adjusts the cursor position on the screen relative to the position of the pen tip or finger. Calibrate the digitizer to adjust the distance error between where the pen or finger is actually touching the screen and where the computer is registering the pen or finger touch.

You may need to calibrate the digitizer in the following situations:

■You are using the computer for the first time.
■The previous user of the computer writes with the opposite hand or at a different pen angle.
■The computer has not been used for some time.
■The computer has been serviced.

  1. From the Start menu, select Control Panel.

The Control Panel opens.

Adjust your computer's settings System and Security Review your computer's status Back up your computer Find and fix problems Network and Internet View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and printers Add a device Connect to a projector Adjus…

Calibrating the digitizer

2. Select Hardware and Sound.

Adjust your computer's settings System and Security Review your computer's status Back up your computer Find and fix problems Network and Internet View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and printers Add a device Connect to a projector Adjus…

3. In the Tablet PC Settings area, select Calibrate the screen for pen or touch input; then follow the instructions that appear on the screen..

Control Panel Home System and Security Network and Internet Hardware and Sound Programs User Accounts and family Safety Appearance and Personalization Clock, Language, and Region Ease of Access Devices and Printers Add a device Add a printer Add a Bluetooth device Mouse Device Manager AutoPlay Chang…

Table 7 contains solutions to some problems. If you cannot solve the problem by taking the actions described, contact your local help desk or your reseller for further assistance.
Table 7 Troubleshooting

Problem Possible cause and solution
Computer will not start.The battery may be defective or discharged to a critically low level. Connect an external power supply (such as the AC adapter) or install a charged battery. See “Using the battery” on page 46.Internal components may be above or below the acceptable operating range (below -20°C or above 60°C). After the temperature returns to safe operating range the computer will start.
The computer will not resume operation after being suspended.The battery may be defective or discharged to a critically low level. When the battery reaches a critically low level, the computer is forced into Sleep mode to avoid a total system power failure. Connect an external power supply (such as the AC adapter) or install a charged battery. See “Using the battery” on page 46.The computer may be at the critical thermal limit. To avoid damage to heat-sensitive components, the computer enters Sleep mode when the computer operates above 60°C. Operation automatically resumes when the computer cools to below 60°C. Move the computer to a cooler location.
The Status LED is red, continuous. • The computer is on, running under battery power, and the charge level in the battery has reached a critical level. Plug the computer into an AC/DC power source or install a charged battery.The system has encountered a fault and is preventing normal operation. Contact your local help desk.
The Status LED is red, blinking. The computer is powered on, running under battery power, and the charge level in the battery is at a minimum warning level. Plug the computer into an AC/DC power source or install a charged battery.
Display screen is blank or difficult to read.Confirm that the computer is on (the Power icon is displayed continuously in the Status area).The brightness may be set too low, causing the screen to appear too dark. To change system brightness, press the Fn and Start keys to open the Xplore menu and adjust the brightness. (See page 25.)An external monitor may be selected. Press the Fn and P1 keys to select the computer display screen. (See page 25.)The video time-out may have expired. Tap the display screen to reactivate the display.Note: This is a normal, power-saving feature.If the Status light is blinking red, the computer is in Sleep mode because the temperature is below -20°C or above 60°C. When the temperature returns to a safe operating range, the display screen automatically comes back on. If possible, move the computer to a warmer or cooler location.If the Status light is continually yellow, the computer is in Sleep or Hibernate mode. Press the Power On/Off key to resume.
Cursor is not tracking the pen. Calibrate the pen. See “Calibrating the digitizer” on page 73.
Computer is not responding to the pen.Connect an external USB keyboard to the computer. If the computer does not respond to the external keyboard, the application or operating system may have been corrupted. Press the Reset key. (See page 28.) If the system responds to a keyboard but not to the pen, contact your local help desk or reseller for further assistance.
Headphone or speaker volume is too low.The volume may be in Mute mode or set too low. Follow the instructions in “Adjusting headphone or speaker volume” on page 43.Make sure the volume control in your audio software is set to an audible level.
An external device is not working with the computer.The device may need to be enabled in the computer's configuration program (BIOS Setup). Contact your local help desk or reseller.

B

Using BIOS and AOS Functions

Note: Each button has its own blue-light LED. No matter which button you press, every blue-light LED is on for about 3 seconds, then off. When in Shifted mode, all blue-light LEDs flicker.

This appendix explains how to use the application and navigation buttons with the Basic Input-Output System (BIOS) program and the Advanced Operating System (AOS) Options menu.

Note: These functions are typically for use only by your system administrator or by authorized service technicians.

Table 8 Using BIOS and AOS functions

In Shifted Mode
Button BIOS Key Function BIOS Key Function
Xplore iX104C5 - Using BIOS and AOS Functions - 1F1 continues message. Up Arrow Navigate up through computer is booting, press the P2 button and follow the instructions that appear on the screen.Multi Boot options and BIOS menus.
Xplore iX104C5 - Using BIOS and AOS Functions - 2Down Arrow Navigate down through Multi Boot options and BIOS menus.
Xplore iX104C5 - Using BIOS and AOS Functions - 3F8 Prompt Windows to select Safe mode.Right Arrow Navigate to the right.
Xplore iX104C5 - Using BIOS and AOS Functions - 4F11 (Lock Fn)• Press for less than one second for F11 function.• Press longer to enable Shifted mode.Release FunctionPress once to exit Shifted mode.
Xplore iX104C5 - Using BIOS and AOS Functions - 5F12Enter Multi Boot mode.F4 Change a BIOS setup value.
Xplore iX104C5 - Using BIOS and AOS Functions - 6Ctrl+Alt+DelReboot.Enter Enter.

Disabling the Auto Power feature

Note: When the tablet is in the docking station, it will shut down or go into Hibernation or Sleep mode the same as it does when not in the docking station.

When Auto Power is enabled, the tablet automatically turns on if you dock it and the following conditions exist:

■The tablet is off or in Hibernation or Sleep mode.
The dock or the tablet is connected to an external power source (including power applied when a vehicle's ignition is started).

If you dock the tablet and the tablet is off and no power is present, the tablet turns on as soon as power is applied.

To disable the Auto Power feature:

  1. When the computer is booting, press the P2 button to access the BIOS Setup Utility.
  2. Select the Advanced tab.
  3. Disable the Dock with Auto Power On option.

Enabling automatic LCD backlight control

When the LCD backlight control is in manual mode, the ambient light sensor is disabled and the computer does not automatically control the screen brightness.

Follow these steps to enable automatic LCD backlight control:

  1. When the computer is booting, press the P2 button to start the BIOS Setup Utility.
  2. Select the Main tab.
  3. In the LCD Backlight Control drop-down list, select Automatic.
  4. Click OK.

C Glossary

Adapter. A device that provides an interface between two dissimilar electronic devices. For example, the AC adapter modifies the power from a wall outlet for use by the computer.

Advanced Power Management (APM). A facility consisting of one or more layers of software that support power management. The APM software interface enables applications, operating systems, device drivers, and the APM BIOS to work together to reduce power consumption.

Alternating Current (AC). Electric current that reverses its direction of flow at regular intervals.

Analog signal. A signal with characteristics such as amplitude and frequency that vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals.

Application. A program that performs specific tasks on your computer, such as word processing or creating spreadsheets.

BIOS. Programs that contain such basic hardware operations as an interaction with diskette drives, hard disk drives, and the memory.

Board. A circuit board. An internal card containing electronic components called chips, which perform a specific function or increase the capabilities of the system.

Boot. To load a program or operating system into system memory.

Bits Per Second (BPS). In serial transmission, the instantaneous bit speed with which a device or channel transmits a character.

Card. Synonym for board; see board.

Compact Disk-Read Only Memory (CD-ROM). Stores data on metal-plated plastic discs.

Compatibility. 1. The ability of one computer to accept and process data in the same method as another computer without modifying the data or the media upon which it is being transferred. 2. The ability of one device to connect or communicate with another system or component.

Configuration. The specific combination of hardware components of the computer, and their operating status. The configuration of your computer includes pre-defined memory, type and speed of microprocessor, type of and size of hard disk drive, etc.

Default. The preset parameter value automatically selected by the computer when you or a program do not provide instructions.

Device driver. A program that controls communication between a specific peripheral device (such as a printer or the pen/stylus) and the computer.

Disk drive. The physical device that enables the computer to read from, and write to, a disk.

Display. An image-producing device used to view computer output.

Double-click. To press and release the pen/stylus twice within a time frame you define, without moving the pointer off the choice.

Hardware. The physical electronic and mechanical components of a computer system. typically, the computer itself, CPU, memory, etc.

Hertz. A unit of wave frequency that equals one cycle per second.

Interface. 1. Hardware and/or software components used specifically to connect one computer or device to another. 2. To physically connect one system or device to another to exchange information. 3. The point of contact between user, the computer, and the program (for example, the pen/stylus or a menu).

JBOD. Two drives that appear in Window as two drives, Drive C and Drive D.

Kilobyte (KB). A unit of 1024 bytes measuring storage space, typically in memory or on storage media such as a diskette or hard disk drive.

Local area network (LAN). Assembly of separate computers into an integrated network that connects the various computers together and to common devices such as printers and fax machines.

Light Emitting Diode (LED). A semiconductor device that emits light when a current is applied.

Liquid Crystal Display (LCD). liquid crystal sealed between two sheets of glass coated with transparent conducting material. Applying a voltage between the glass sheets darkens the liquid crystal to provide contrast to lighted portions of the display.

Megabyte (MB). A unit of data storage equal to 1024 kilobytes.

Megahertz (MHz). a unit of wave frequency that equals 1 million cycles per second.

Modem. A device that connects your computer to a telephone line, allowing it to communicate with another computer at another location.

Pen. See stylus.

Peripheral device. An input/output device that is external to the central processor and/or main memory such as a printer or scanner.

Pixel. Picture elements (tiny dots) that compose a screen image.

Port. The electrical connection through which the computer sends and receives data to and from devices or other computers.

Program. A set of instructions a computer can execute to tell the system what to do and how to do it.

RAID 0. Two drives appear in Windows as one larger drive (two 80GB drives appear as one 160GB drive).

RAID 1. One drive has information mirrored to a duplicate drive. For example, information from one 80GB drive is mirrored to another 80GB drive. The two drives appear in Windows as a single drive.

Random Access Memory (RAM). A hardware component of your computer that temporarily stores active program code and data.

Reset. The act of hard stopping/shutting down the operating system.

Resolution. The number of pixels displayed on the screen. A higher resolution provides greater clarity and allows more information to be displayed on the screen at once.

Restart. Resetting a computer without turning it off (also called warm boot or soft reset).

Resume. The act of returning the computer to an active, operational state.

Read Only Memory (ROM). The portion of your computer's memory that contains permanent instructions, and which cannot be modified.

Sleep mode. A power conservation mode in which electrical current is removed from most components of the computer.

Solid State Drive (SSD). A sealed mass storage device used for storage and fast retrieval of programs and data. The SSD is contained in a drive cartridge for easy removal.

Status Indicator (LED). a light above the LCD screen which indicates the current status of a particular device or hardware component.

Stylus. A writing instrument. For pen computers, the stylus is used to interface with the LCD and digitizer.

Subscriber Identity Module (SIM). A smart card inside a GSM (Global System for Mobile communications) cellular device that encrypts voice and data transmissions and stores data about the specific user so that the user can be identified and authenticated by the network supplying the phone service. A SIM can be moved from one device to another and/or different SIMS can be inserted into any GSM radio.

Universal Serial Bus (USB). A serial interface that enables communication between devices and the computer.

Physical

Dimensions 11.20" x 8.25" x 1.6" (WxHxD)283.9mm x 209.3mm x 40.8mm
Weight 5.25 lbs. (2.38 kgs)*

Processing

CPUIntel® i7® Core 620UE processor – Ultra Low Voltage
Chip set Intel QM57
Processor speed 1.06 GHz*

* Varies according to your computer's configuration.

Memory/storage

Main RAM • 1GB – 8GB DDRIII RAM (2GB standard)• 144-pin SODIMM modules
RAM options 2GB, 4 GB, 8GBDDR III (optional)
L2 Cache 4MB smart cache
BIOS ROM 8Mbit (FWH)
Storage 40GB SSD, or 80GBSSD, single or dual forRAID 0/1 and JBOD support

* Varies according to your computer's configuration.

Display

Display • Color LCDActive Digital Sensor and Pen (iX104C5 and Resistive Touch Panel (iX104C5 Dual Mode)32-bit True color10.4” TFT XGA (1024x768), 16M colorsBrightness: 100 levels (min.)Viewing Angle:- Horizontal: 30 degrees (min.)- Vertical: 10 degrees (min.)- Contrast Ratio: Typ. 600:1, Min 100:1
VRAM Intel i7 delivers low-power, high-performance 3D/2D graphics, video, and display capabilities, Intel HD graphics with Dynamic Frequency delivers graphics performance boost to graphics-intensive applications.

Interface

Wireless Radio Bays • One full mini-PCI Express slot for WWAN (3G)• One half mini-PCI Express slot for WiFi
Integrated Interfaces • DC-in• USB (2) 2.0• Microphone Jack• Headset Jack• L A N ( R J - 4 5 )• 9-pin serial port)oroptional 15-pin D-SUB connector for external VGA monitor
KeyPad / User Controls • Application buttons with primary and secondary functions• Power On/Off/Suspend/Resume button• Emergency Shutoff/Reset button
Audio • Realtec ACC 262• On-board microphone with noise cancellation• On-board integrated stereo speakers (1W each)
Status Indicators Power, Charge/DC-in, Warning

Power

Main Battery • 10 cell 11-01019Removable Lithium Ion7.4V @ 9250mAh (68.5 Whr)Warm-swappableRecharge time: 2.5 hours (100%)Life: Up to 6.5 hours. (Battery life is dependent on operating system, power management, and applications in use.)Suspend life: Min. 6 daysOff state: Approximately 90 days
Optional Spare Battery • 8 cell11-01018Removable Lithium Ion7.4C @ 7600mAh (55 Whr)Warm-swappableRecharge time: 2.5 hoursLife: Up to 4.5 hours. (Battery life is dependent on operating system, power management, and applications in use.)Suspend life: Min. 5 daysOff state: Approximately 30 days(IP65 only)
Bridge Battery • 6-cell Li Ion,45mAhLife: (with Suspend-to-RAM on bridge battery only): 3 to 5 minutes from full charge
AC Adapter Auto-sensing 100-240V, supplying 19 VDC, with a current of 3.42 A

Environmental

Temperature • Operating:-7° to 140°F (-20° to 60°C) (iX104C5M minimum is -49°F,-45°C)• Storage:-40° to 167°F (-40° to 75°C)
Humidity 0% to 95% non-condensing
Shock/Drop Four-foot drop toconcrete, all surfaces, edges and corners
Vibration 0.04g^2/Hz, 20 Hz -1000 Hz-6dB/octave 1000 Hz - 2000 Hz
Enclosure Class Blowing rain:4"/hr, 40 mph wind andMIL-STD-810G Method 506.5 Procedure 1Ingress protection:IEC (60529) ingress tested to an IP67 standardSand and dust:Particle size < 149 μm, 10 ± 7 g/m3 particle density 1.5 m/sto 8.9 m/s wind speedMIL-STD-810G Method 506.5 Procedure 1Salt Fog:5% saline for 48 hr (12 hr wet, 12 hr dry, 2 cycles)MIL-STD-810G Method 506.5Contamination by fluids:Detergents, brake fluid, aromatic hydrocarbonsMIL-STD-810G Method 506.5Solar radiation:1120 W/m2 (355 Btu/ft2/hr) UVB @ 50°C, 7x24 hr cyclesMIL-STD-810G Method 506.5

Agency approvals

EMC • CFR 47, FCC part 15B, IC ICES-003• European Union Directive 2004/108/EC RTT&E
Safety • TUV Bauart, RoHS, 2002/95/EC, WEEE• IEC600950-1 2nd Ed., EN60950-1 2nd Ed.,UL60950-1 2nd Ed.• ETL Listed: ANSIISA-12.12.01-2007, C22.2 No. 213• UL1604

Operating system

Operating Systems • Microsoft Windows 7 Professional – English, 32- and 64-bit

FC Federal Communications Commission

FCC notices

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Modifications not expressly approved by Xplore Technologies could void this user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

RF exposure

Tests for SAR are conducted using standard operating positions specified by the FCC with the tablet PC transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the tablet PC while operating can be well below the maximum value. This is because the tablet PC is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a tablet PC model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., worn on the body) as required by the FCC for each model. (Body-worn measurements may differ among tablet PC models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various tablet PCs and at various positions, they all meet the government requirement for safe exposure.

This device was evaluated and shown to comply with FCC SAR guidelines. Avoid covering or holding antennas when transmitting. Antenna locations are shown in the following figure.

Antennas Bluetooth antenna

Health and Safety Information

Exposure to Radio Frequency (RF) Signals

Your wireless tablet PC is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government as well as the RTT&E directive. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S. and international standards bodies:

■ American National Standards Institute (ANSI) IEEE. C95.1-1992
■ National Council on Radiation Protection and Measurement (NCRP). Report 86. 1986

■ International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996
■ Ministry of Health (Canada), Safety Code 6. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

■European Union RTT&E Directive for SAR

The exposure standard for wireless mobile tablet PCs employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. The SAR limit set by the RTT&E is 2.0W/kg.

Note: In the U.S. and Canada, the SAR limit for mobile tablet PCs used by the public is 1.6 watts/kg (W/kg) averaged over 1 gram of tissue. In Europe the SAR limit for mobile table PCs used by the public is 2.0 watts/kg (W/kg) averaged over 10 grams of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations.

DOC (Industry Canada Notices)

Notice to Users of Radio and Television

This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations per the ICES-003

Notice to Users of the Canadian Telephone Network

Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Before connecting this equipment to a telephone line the user should ensure that it is permissible to connect this equipment to the local telecommunication facilities. The user should be aware that compliance with the certification standards does not prevent service degradation in some situations.

Repairs to telecommunication equipment should be made by a Canadian authorized maintenance facility. Any repairs or alterations not expressly

approved by Xplore or any equipment failures may give the telecommunication company cause to request the user to disconnect the equipment from the telephone line.

Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.0. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.

UL Notice

This unit requires an AC adapter to operate. Use only UL Listed Class 2 Adapters with an output rating of 19 VDC, with a current of 3.75 A. AC Adapter output polarity:

Xplore iX104C5 - UL Notice - 1

For authorized repair technicians only

WARNING For continuing

For continued protection against risk of fire, replace only with the same type and rating fuse.

WARNING Danger of e

Danger of explosion if Lithium (clock) battery is incorrectly replaced. Replace only with the same equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instruction.

System disposal

Xplore iX104C5 - System disposal - 1

M.E.R.C. √t

Mercury Education & Reduction Campaign

In the event of system disposal, observe the following information regarding proper procedures in the State of Vermont.

The liquid crystal display (LCD) lamps used in this system contain mercury. In the event of system disposal, be sure to follow local guidelines.

Index

A

air flow vents, location 19

ambient light sensor, location 17

antenna covers, location 18

Auto Light sensor, disabling 39

Auto Power feature, disabling 78

B

battery pack

charge time 47

charging 46

checking the charge 46

conserving power 54

installing 49

location 18

removing 47

battery release latch, location 18

BIOS Setup Utility, using 77

C

convection air flow cover, location 18

D

digitizer

calibrating 73

using to perform mouse functions 33

double-click, performing with pen 33

dragging and dropping, performing with pen 33

H

headphone connector, location 20

headphone volume, adjusting 43

headphone, connecting 43

Hibernation mode

description 29

hot keys, programming 59

|

Internet Explorer, starting 25

iX104

accessories 13

preventing overheating 70

protecting from damage 69

storing 71

K

Kensington lock slot, location 19

keys

Ctrl-Alt-Del 25

description 25

Ctrl-Alt-Delete

location 24

descriptions 25

Function

description 25

location 24

Function mode hot key combinations

default functions 58

descriptions 25

P1

default function 58

location 24

P2

default function 58

description 25

location 24

P3

location 24

Power On/Off/Sleep/Resume

location 53

programming hot keys 58, 59

to perform other key functions 65

to perform pre-defined functions 63

keys (continued)

quick-start diagram 24

Screen Rotation

description 25

location 24

Secure Attention Sequence (SAS) 24

L

LAN connector, location 20

LCD backlight

disabling automatic control 39

enabling manual control 78

LEDs 22

Status LED meanings 22

left button click, performing with pen 33

local area network (LAN), connecting to 41

logging on 25

M

microphone

connecting external 42

connector location 20

location 17

volume, adjusting 42

monitor

activating 44

connecting 44

sending video display to 25

mouse functions, performing 33

P

pen

double-click speed, changing 33

dragging and dropping 33

holder, location 18

location 18

performing a double-click 33

performing a right-click 33

performing left button click 33

positioning in holder 34

replacing 72

tether, using 34

Power (On/Off)/Backlight (On/Off)/Sleep/Resume

key, location 19, 53

power connector, location 20

power use, managing 50

projection panel

activating 44

connecting 44

sending video display to 25

Q

quick-start guide 24

R

Reset switch

location 17

using 28

resuming operation 31

right-click, performing with pen 33

RJ-45 connector 20

S

screen

landscape mode 25

portrait mode 25

protecting 71

screen orientation

changing 37

landscape 37

portrait 37

screen protector

installing 72

removing 72

replacing 72

serial port

compatible devices 45

location 45

Sleep mode

ending 31

starting 30

Sleep mode, description 29

speaker volume, adjusting 43

speakers

connecting 43

location 17

storing the computer 71

support, contacting 15

suspending operation 30

T

troubleshooting 75

turning off the computer 28

turning on the computer 27

U

USB port, location 20

USB-compatible device, connecting 41

V

video output

changing from monitor to computer 44

changing to monitor 44

volume

adjusting headphone 43

adjusting microphone 42

adjusting speaker 43

W

Windows Task Manager, launching 25

X

XPL expansion module, connecting 45

XPL port 19, 21

Xplore Technologies, contacting 15

95-01097

Rev A

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Product information

Brand : Xplore

Model : iX104C5

Category : Tablet