SAC10C19E - Air conditioner Sandstrøm - Free user manual and instructions

Product Type	Portable air conditioner
Brand	Sandstrøm
Model	SAC10C19E
Cooling Capacity (Rated)	2.9 kW
Power Input (Rated)	1.0 kW
Energy Efficiency Class	A+
EER (Energy Efficiency Ratio)	3.1
Refrigerant	R290 (0.20 kg, GWP=3)
Sound Power Level	62 dB(A)
Power Supply	220-240 V ~ 50 Hz
Rated Power Input	1150 W
Dimensions (HxWxD)	Approx. 765 x 467 x 397 mm
Weight	Approx. 30 kg (estimated)
Operating Modes	Cool, Dry, Fan, Auto
Fan Speeds	Auto, High, Medium, Low
Timer	Auto on/off (up to 24h)
Sleep Mode	Yes (in Auto or Cool)
Remote Control	Included with AAA batteries
Installation	Window or wall (exhaust hose)
Air Filters	Upper and lower, washable
Water Drainage	Manual drain (bottom tray) or continuous (dry mode)
Casters	Yes, for mobility
Louvre Control	Auto-swing via remote or panel
Safety Features	Auto-cut off, overload protection, grounded plug
Accessories Included	Exhaust hoses, adapters, seal cloth, drain tube, manual

Frequently Asked Questions - SAC10C19E Sandstrøm

How do I install the exhaust hose for window installation?

Use the supplied sealing cloth and magic tape to seal the window opening. Connect Exhaust Hose A to the Exhaust Hose Adapter A on the unit, then attach to the window via the Wall Exhaust Adapter (or directly if using window kit). Ensure the hose is not blocked or kinked.

What does error code E1 mean?

E1 indicates an internal malfunction. Try switching off the unit, unplugging it for a few minutes, then plugging back in. If the error persists, contact a qualified service agent for assistance.

How do I clean the air filters?

Turn off and unplug the unit. For the upper filter, pull open the grille, remove the filter, and wash with warm water and neutral detergent. For the lower filter, unscrew the grille, remove the filter, and clean similarly. Ensure filters are completely dry before reinstalling.

Can I use the air conditioner in a room smaller than 10 m²?

No. The appliance must be installed, operated, and stored in a room with a floor area larger than 10 m² due to the refrigerant R290 (flammable). This is for safety reasons.

How do I drain water from the unit?

When the display shows P1, the bottom tray is full. Move the unit to a drain location, remove the bottom tray drain outlet cover and plug, drain the water, then replace the plug and cover. In Dry mode, you can attach a drain tube for continuous drainage.

What is the function of Sleep mode?

Sleep mode gradually adjusts the temperature by 1°C/2°F and maintains it for 7 hours before returning to the original setting. It optimizes comfort and energy usage. Available in Auto or Cool modes only.

The unit is noisy or vibrating excessively. What should I do?

Ensure the unit is placed on a stable, flat, and level surface. Move it to a location away from walls or furniture. If the noise persists, check for loose parts or contact a qualified service agent.

How do I set the auto on/off timer?

On the unit: press TIMER, then use +/- to set the off time, press TIMER again, set the on time, and confirm. On the remote: press TIMER ON or TIMER OFF repeatedly to set the desired time. The unit will beep to confirm.

Is it safe to use an extension cord?

No. Do not use plug adaptors or extension cords with this unit. The unit must be plugged directly into a properly grounded wall outlet to avoid electrical hazards.

What type of refrigerant does the unit use and why is it important?

The unit uses R290 (propane) refrigerant with a low Global Warming Potential (GWP=3). It is flammable, so the unit must be used in rooms larger than 10 m². Never tamper with the refrigerant circuit; only qualified service agents may handle it.

USER MANUAL SAC10C19E Sandstrøm

Local air conditioner - portable

White portable air purifier with control panel and external remote device (no visible text or symbols)

Contents

Safety Warnings 8

Unpacking....23

Product Overview 24

Front View 24

Rear View....24

Control Panel 25

Remote Control....26

Moving the Unit 26

Installing the Exhaust Hoses 27

Window Installation 27

Wall installation 27

Connecting to the Mains Supply 28

Installing the Batteries (Remote Control) 28

Switching the Unit On/Off....29

General Operation....29

Adjusting the Louvre 29

Setting the Auto On/Off Time....29

Using the Dry Mode 30

Using the Fan Mode 30

Using the Auto Mode....30

Using the Cool Mode 30

Enabling/Cancelling Sleep Mode 30

Cleaning and Maintenance....31

Cleaning the Exterior 31

Cleaning the Filters....31

Draining the Water....31

Storing the Unit 32

Hints and Tips 32

Error Codes 32

Specifications....33

• For your continued safety and to reduce the risk of injury or electric shock, read all instructions carefully before using the unit and keep them for future reference. Please follow all the safety precautions listed below.
• Retain this manual. Include this manual if you pass the unit onto a third party.
• Keep ventilation openings in the unit enclosure clear of obstructions.
• Choose a location for your unit away from heat sources such as radiators or fires.
  • Children should be supervised to ensure that they do not play with the unit.
• Keep mains cable out of reach from children.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

ELECTRICAL

• All wiring must comply with local and national electrical codes and be installed by a qualified service agent. If you have any questions regarding the following instructions, contact a qualified service agent.
• Check the available power supply and resolve any wiring issues before installation and operation of this unit.
• For your safety and protection, this unit is grounded through the power cord plug when plugged into a matching wall outlet. If you are not sure whether the wall outlets in your home are properly grounded, please consult a qualified service agent. Do not use plug adaptors or extension cords with this unit.
• Do NOT use the unit if the mains cord or plug is loose or damaged or requires repair / replacement. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified person in order to avoid a hazard.
• Use ONLY the supplied cord and plug.

MOVING / TRANSPORTATION

• Always transport the unit in a vertical position.
- A minimum of 2 people are needed to move this unit safely.

POSITIONING

• If the unit is knocked over during use, turn off the unit and unplug from the mains immediately. Leave the unit to settle for a few hours before using. This ensures the coolant has fully filled the compressor and will help prevent the unit from initiating the auto-cut off function due to overheating.
• Ensure the unit is securely placed on a stable, level surface.
• Do not trap the mains cord in any way.

LOCATION

• Place and store away from direct sunlight, e.g., do NOT place or store under a window or next to a sliding glass patio door.
• Do NOT place or store the unit where it can call or be pulled into water or any other liquid.
• Your unit should be used in such a way that it is protected from moisture, e.g., condensation and splashes of water.
• Do NOT operate your unit in a wet room, such as a bathroom or laundry room, or in any other room

that will get wet.

• Do NOT use the unit in the presence of inflammable substances or vapours, such as alcohol, insecticide, petrol, etc.
• Ensure that there is at least 30cm of clear space all around the unit.
• Do NOT place the unit in front of drapes, curtains or other hangings, in case they fall against the rear air intake.
• Do NOT place near furniture and walls.
• Do NOT operate this unit in an enclosed cabinet area.

OPERATION

• Do NOT cover and/or obstruct the unit.
• Do NOT place objects or let any person or pet sit on top of the unit.
• Never remove any fixed covers.
• Never use the unit if it is not working properly, or has been dropped or damaged. Contact a qualified service agent for assistance.
• Never use the mains socket switch or plug to start and stop the unit. Always use the ON/OFF switch on the unit or remote control.
• Do NOT operate the unit near other electrical / electronic items.
• Do NOT operate the unit with wet/damp hands, or when barefoot.
• Do not operate this appliance with anything other than your hands. Do not use the appliance with wet hands.
• Do not wet the housing or control panel.
• Make sure the unit is thoroughly dry before use.
  • Always operate with the filter and grille correctly and securely installed.
• If not using the unit for a long time (e.g., going on holiday), disconnect it from the mains socket.
• Do NOT insert hands or fingers or other objects into the air inlet or outlet at any time.

BATTERIES

• Batteries used in the remote control for this unit are easily swallowed by young children and this is dangerous.
• Keep loose batteries away from young children and make sure that the battery holder tray is secure in the remote control. Seek medical advice if you believe a cell has been swallowed.
• Please dispose of batteries correctly by following the guidance in this manual.
• Do not expose the battery to direct sunlight or sources of excessive heat.

CLEANING AND MAINTENANCE

• Always turn off the unit and unplug it from the mains socket after use and before cleaning.
- Always contact a qualified service agent to carry out repairs or any non-user serviceable maintenance, e.g., interior of the unit.
- Never use hazardous chemicals to clean the unit, or allow them to come into contact with the unit. Use only a soft cloth.
- Regularly clean the unit's filters. This helps the unit remain efficient and increases its service lifespan.

IT IS HAZARDOUS FOR ANYONE OTHER THAN AUTHORISED SERVICE PERSONNEL TO CARRY OUT SERVICING OF REPAIRS WHICH INVOLVE THE REMOVAL OF COVERS.

TO AVOID THE RISK OF AN ELECTRICAL SHOCK DO NOT ATTEMPT REPAIRS YOURSELF.

• The appliance shall be installed in accordance with national wiring regulations.
• For correct installation of the appliance, the minimum permissible distances to adjacent structures is 30 cm.
  • Type and rating of fuses:
  • PCB fuse: 4T T3.15A250V / T 3.15A L 250V
• The appliance shall be installed, operated and stored in a room with a floor area larger than 10m^2 .
  • Maximum refrigerant charge amount: 0.20 kg

GENERELL SIKKERHET

Thank you for purchasing your new product.

We recommend that you spend some time reading this instruction manual in order that you fully understand all the operational features it offers. You will also find some hints and tips to help you resolve any issues.

Read all the safety instructions carefully before use and keep this instruction manual for future reference.

Unpacking

Remove all items from the packaging. Retain the packaging. If you dispose of it please do so according to local regulations.

The following items are included:

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Main Unit

Remote Control (with AAA batteries × 2)

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Exhaust Hose A

Exhaust Hose B

Exhaust Hose Adapter A (connecting to the Main Unit)

Exhaust Hose Adapter B (connecting Exhaust Hose A & B)

Exhaust Hose Adapter C (connecting to the Wall Exhaust Adapter)

Wall Exhaust Adapter

Anchor × 4Screw × 4

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Drain Tube

Sealing Cloth Magic tape

Instruction Manual

Front View

1. Control Panel
2. Louvre
3. Recessed Handle
4. Remote Control Sensor
5. Casters

Rear View

1. Upper Air Filter (behind the grille)
2. Upper Air Intake
3. Exhaust Air Outlet
4. Mains Cord Brackets (storage use only, installed by user)
5. Bottom Tray Drain Outlet
6. Drain Outlet
7. Lower Air Intake
8. Mains Plug Socket (storage use only)
9. Lower Air Filter (behind the grille)

Control Panel

GB

1. LED Display
2. Power Indicator
3. SWING Button

Set the louvre to auto-swing or stop swinging.

1. TIMER Button

Set the unit's auto on/off time.

1. MODE Button

Select "Dry", "Fan", "Auto" or "Cool".

1. • / - Buttons

2. Adjust the temperature and timer settings.

3. Press both buttons together for 4 seconds or more to change from Celsius to Fahrenheit and vice versa.

4. FAN Button

Set the fan speed to "Auto", *High", "*Medium" or "Low".

1. SLEEP Button

Set the unit for optimal performance in Auto or Cool mode.

1. ⏻ Button

Switch the unit on or off.

Remote Control

1. LED Display
2. TEMP ▲▼ Buttons

Increase or decrease the temperature.

1. MODE Button

Select "Dry", "Fan", "Auto" or "Cool".

1. SWING Button

Set the louvre to auto-swing or stop swinging.

1. RESET Button

Cancel all current settings on the remote control and reset the remote control to default.

1. LED Display Button

Switch the unit's LED display on or off.

1. LOCK Button

2. Press to lock all buttons.

3. Press again to unlock.

4. TIMER OFF Button

Set the unit's auto off time.

1. SLEEP Button

Set the unit for optimal performance in Auto or Cool mode.

1. TIMER ON Button

Set the unit's auto on time.

1. ON/OFF Button

Switch the unit on or off.

1. FAN SPEED Button

Select "Auto", "High", "Medium" or "Low".

Moving the Unit

The unit is on casters. When moving the unit, keep it upright and stable. Do NOT tilt or turn sideways. Grip the recessed handles and push the unit to another location.

Window Installation

graph TD
    A["Magic Tape"] --> B["Sealing Cloth"]
    B --> C["Sealing Cloth"]
    C --> D["30-120cm"]
    D --> E["Exhaust Hose A"]
    D --> F["Exhaust Hose Adapter A"]
    G["Optional"] --> H["(Optional)"]
    H --> I["Exhaust Hose B"]
    H --> J["Exhaust Hose Adapter B"]

Wall Installation

graph LR
    A["Anchor Screw"] --> B["Wall Exhaust Adapter"]
    B --> C["Exhaust Hose Adapter C"]
    C --> D["Exhaust Hose Adapter B"]
    D --> E["Exhaust Hose Adapter A"]
    E --> F["Exhaust Hose AExhaust Hose B"]

Line drawing of a portable air conditioner connected to a wall-mounted electrical plug (no text or symbols)

Installing the Batteries (Remote Control)

1. Remove the cover on the back of the remote control by sliding the battery compartment cover off.
2. Insert 2 x AAA batteries, ensuring that their polarities (+ / - ) are pointing in the right direction.
3. Slide the cover back into place. It will click when securely fitted.

Diagram showing two battery terminal blocks with internal components and directional arrows indicating flow or movement (no text or symbols)

Handling the Battery

• Improper or incorrect use of batteries may cause corrosion or battery leakage, which could cause fire, personal injury or damage to property.
• Only use the battery type indicated in this manual.
• When the batteries are exhausted, the remote control will not function. Replace both batteries at the same time with new ones.
• Do not install new batteries with used ones and do not mix different types of batteries.
• Do not dispose of used batteries as domestic waste. Dispose of them in accordance with local regulations.

Handling the Remote Control

• Do not drop or cause impact to the remote control.
• Do not spill water or any liquid on the remote control.
• Do not place the remote control on a wet object.
• Do not place the remote control under direct sunlight or near sources of excessive heat.

• Remove the battery from the remote control when not in use for a long period of time, as it could cause corrosion or battery leakage and may result in physical injury and/or property damage including fire.

• Plug the unit into the mains supply. All the indicators and the display will light up once and the unit will prompt a beep tone to indicate that the unit is in standby mode.

• Press ⏻ on the unit or ON/OFF on the remote control to switch on the unit.
• To completely switch off the unit, unplug from the mains supply.

General Operation

Adjusting the Louvre

The louvre can only be adjusted when the unit is switched on.

Press SWING to initiate auto-swing. Press SWING again to stop the louvre from swinging.

• Do not adjust the louvre manually.
• Do not put objects or hands into the louvre opening.

Setting the Auto On/Off Time

You can set the unit's auto on/off time.

On the UNIT:

When the unit is switched on:

1) Press TIMER. The ⬤ OFF LED will light up.
2) Input the auto off time by pressing +/-. Press TIMER to confirm. The ON LED will light up.
3) Input the auto on time by pressing +/-. Press TIMER to confirm. Both ON/OFF LEDs will light up. The unit is now programmed to auto on/off.

When the unit is switched off:

1) Press TIMER. The ON LED will light up.
2) Input the auto on time by pressing +/-. Press TIMER to confirm. The ⚙ OFF LED will light up.
3) Input the auto off time by pressing +/-. Press TIMER to confirm. Both ON/OFF LEDs will light up. The unit is now programmed to auto on/off.

On the REMOTE CONTROL:

1. Press TIMER ON repeatedly to select the auto on time. To confirm, stop pressing and wait for the confirmation tone.
2. Press TIMER OFF repeatedly to select the auto off time. To confirm, stop pressing and wait for the confirmation tone. Both ON/OFF LEDs will light up. The unit is now programmed to auto on/off.

To change the auto on/off time setting, repeat from step 1.

To cancel the auto on/off time setting, press ⏻ on the unit or ON/OFF on the remote control, or set the timer to 0.0.

Using the Dry Mode

For the best dehumidifying effect, keep all windows and doors closed.

1. Remove the drain outlet plug from the back of the unit.
2. Connect one end of the drain tube to the drain outlet opening and the other end to your drain area.
3. Press MODE and select "♦ Dry" to start drying.

To stop drying, press MODE to switch to other modes or switch off the unit. Make sure all water is drained before removing the drain tube and replacing the drain outlet plug onto the back of the unit.

Diagram of a car air conditioner unit with attached fan and hose, showing internal components and a close-up inset (no text or symbols)

• Fan speed and temperature cannot be adjusted under dry mode.
• Dry mode shall only be used in room temperature (13 °C - 35 °C; 55 °F - 95 °F). If room temperature is over 35°C (95°F), the machine may stop.
• Remove the exhaust hose from the unit, otherwise room temperature may drop during dehumidifying.

Using the Fan Mode

1. Press MODE and select "Fan".
2. Press FAN on the unit or FAN SPEED on the remote control to select the fan speed.

Using the Auto Mode

Under auto mode, the unit will automatically set to cool or fan operation depending on the temperature you have selected and the room temperature. You cannot adjust the fan speed manually.

Press MODE and select "Auto".

Using the Cool Mode

1. Press MODE and select "Cool".
2. Press +/- on the unit or TEMP ▲▼ on the remote control to select the temperature.
3. Press FAN on the unit or FAN SPEED on the remote control to select the fan speed.

Cool mode shall only be used in room temperature (17°C - 35°C; 62°F - 95°F). If room temperature is over 35°C (95°F), the machine may stop.

Enabling/Cancelling Sleep Mode

When sleep mode is enabled, the selected temperature will adjust automatically by 1^ C/ 2^ F. This newly adjusted temperature will be maintained for 7 hours. Then it will return to the original selected temperature.

• To enable sleep mode, select the desired temperature. Then press SLEEP.
  • To cancel sleep mode, press SLEEP.

Sleep mode is not available in fan and dry modes.

Cleaning and Maintenance

Make sure to unplug the unit before cleaning and maintenance.

Cleaning the Exterior

• Use a soft cloth to wipe down the exterior.
• Do NOT use any abrasive cleaning agents or detergents.
• Do NOT immerse any part of the unit in water or any other liquid.

Cleaning the Filters

Cleaning the Upper Filter

1. Pull open the grille.
2. Pull out the filter.
3. Clean the filter in warm water with neutral detergent.
4. Make sure the filter is thoroughly dry before installing back onto the grille.
5. Replace the grille securely.

Cleaning the Lower Filter

1. Unscrew the grille.
2. Take out the filter.
3. Clean the filter in warm water with neutral detergent.
4. Make sure the filter is thoroughly dry before installing back.
5. Replace the grille and screw firmly.

Technical line drawing of a portable air conditioner unit with cooling fan and ventilation grilles (no text or symbols)

Technical line drawing of an air conditioning unit with fan and vented control panel (no text or symbols)

Draining the Water

When the LED display shows "P1", it means the bottom tray is full of water and needs draining. The unit will stop automatically and cannot be started until the water is drained.

1. Move the unit to a drain location.
2. Remove the bottom tray drain outlet cover and plug.
3. After the water is fully drained, replace the plug and cover.
4. Switch on the unit until "P1" disappears.

If "P1" continues to display, unplug the unit and call for a qualified service agent for assistance.

Storing the Unit

If the unit will not be used for a long period, make sure it is stored properly.

• Ensure the unit is completely drained of water and dry.
• Ensure the air filters are cleaned.
• Ensure the unit is unplugged. For easy storage, it is recommended to wrap the mains cord around the mains cord brackets, and plug the mains plug into the mains plug socket at the back of the unit.
• Ensure the batteries are removed from the remote control.

Hints and Tips

Problem Solution
Unit does not start or there is no power when pressing ⏻ on the unit orON/OFFon the remote control.	Check that the unit is firmly plugged in and the mains socket is switched on.Set a different temperature.Drain the water from the Bottom Tray Drain Outlet.
Room is not cool enough. • Check that all windows and doors are closed.Remove or switch off all heat sources if possible.Check that the exhaust air duct is connected properly and not blocked. If blocked, clean and re-connect.Clean the air filter and re-fit securely before continuing operation.Lower the temperature.
Noisy or excessive vibration. Move the unit to a stable, flat and level surface.
Gurgling is heard. This is normal; it should not be considered a fault.

If problem(s) persists, contact a qualified service agent for assistance.

Error Codes

LED Display Description Action
E1	Internal malfunction.	1. Switch off the unit.2. Unplug and re-plug the unit.3. If the error persists, call for a qualified service agent for assistance.
E2
E4
P1 Bottom tray is full.		Drain the water. Please refer to the section “Draining the Water”.
Brand Sandstrøm
Model SAC10C19E
Sound power level (LWA) 62 dB(A)
Refrigerant R290 / 0.20 kg, GWP:3
Refrigerant leakage contributes to climate change. Refrigerant with lower global warming potential (GWP) would contribute less to global warming than a refrigerant with a higher GWP, if leaked into the atmosphere. This appliance contains a refrigerant fluid with a GWP equal to 3. This means that if 1kg of this refrigerant fluid were leaked into the atmosphere, the impact on global warming would be 3 times higher than 1kg of CO2 over a period of 100 years. Never try to interfere with the refrigerant circuit yourself or disassemble the product yourself. Always asks a qualified service agent.
Energy efficiency Class A+
Energy consumption 1.0 kWh per		60 minutes, based on standard test results. Actual energy consumption will depend on how the appliance is used and where it is located.
Rated cooling capacity (Prated) 2.9 kW
Rated cooling power input (PEER)		1.0 kW
Energy efficiency ratio (EERd) 3.1
Power consumption in standby mode (PSB)		0.5 W
Rated voltage 220 - 240V~ 50Hz
Rated power input 1150 W
Dimension (H) × (W) × (D) Approx.		765mm × 467mm × 397mm

Takk for at du kjøpte ny produktet.

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Hovedenhet Avløpslange BFjernkontroll (med AAA batterier x 2)

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Avløpslange A

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Uttaksslangeadapter A (koblet til hovedenhett)

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Sette batterier i fjernkontrollen

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Diagram of a car air conditioner unit with attached hose and ventilation slots, showing internal components (no text or labels)

Technical line drawing of an air conditioner unit with cooling fan and fan blades (no text or symbols)

Technical line drawing of a portable air conditioner unit with a magnified inset showing internal components (no text or symbols)

Tømming av vann

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Utloppsrör A x 1

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Installera batterierna (fjärrkontroll)

Diagram showing two battery cells with internal components and an arrow indicating direction (no text or symbols)

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Technical line drawing of a portable air conditioner unit with cooling fan and ventilation grilles (no text or symbols)

SE

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Dränering av vatten

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Poistoletku A x 1

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FI

Diagram of a car air conditioner unit with attached hose and ventilation slots, showing internal components and a close-up inset (no text or labels)

Technical line drawing of an air conditioner unit with cooling fan and fan blades (no text or symbols)

Technical line drawing of an air conditioning unit with fan and control panel (no text or symbols)

Veden tyhjentäminen

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Udløbsrør A x 1

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Diagram showing two battery cells with internal components and directional arrows indicating flow or movement (no text or symbols)

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Technical line drawing of a portable air conditioner unit with cooling fan and ventilation grilles (no text or symbols)

Technical line drawing of an air conditioning unit with a magnified inset showing internal components (no text or symbols)

The symbol on the product or its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.

For more information about where you can drop off your waste for recycling, please contact your local authority, or where you purchased your product.

Notes for battery disposal

The batteries used with this product contain chemicals that are harmful to the environment.

To preserve our environment, dispose of used batteries according to your local laws or regulations. Do not dispose of batteries with normal household waste.

For more information, please contact the local authority or your retailer where you purchased the product.

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